One of the key ingredients to our success, stems from the teachings of my father, which was to love what you do! He taught us to stay focused on the task at hand, perform our duties better than anyone else, and believe our dreams will come true.
Dad was born in 1901, served in World War II & worked for the Penn Central Railroad for 60 years, Martin lived to the ripe old age of 93. Our determination stems from the belief that "if you build it, they will come," in our case, it means earning the trust and loyalty of our “Clients”
GLOBAL FACILITY CORPORATE REAL ESTATE SOLUTIONS
Directed provides a comprehensive suite of solutions combining 40 + years of print/marketing/branding experience.
We Blend your visual standards for employee engagement across a suite of vetted services ADA & Architectural Signage, Banners, Commercial & Digital Printing, Distraction Banding, Events, Furniture, Moving & Storage, Painting, Pop-Ups, SEG, Switch Film, Wallpaper & more.
All Provided on a Global Scale
COMPANY BACKGROUND
provides facility and marketing solutions to many Fortune 1000 Companies. With over 40 years of experience, we pride ourselves on being resourceful, adaptive, and capable of facilitating projects in marketing, facilities, real estate, procurement, office services, and events.
Our projects encompass commercial print, wall coverings, architectural signage, digital print, wide format, direct mail, PPE, promotional items, furniture, protective partitions, warehousing, logistics, and fulfillment managed through a single source.
We leverage innovative technologies via our online e-stores, which integrate with systems like Coupa, PeopleSoft, and SAP, making projects efficient, streamlined, and cost-effective.
CEO & FOUNDER
Edward Sanders is the Founder of which provides innovative solutions for marketing, procurement, and facilities professionals for over 40 years. His journey began in Brooklyn, New York, at 13, working in an after-school program for a local print company near Brooklyn College. Over the next five years, he honed his skills in the darkroom, bindery, on press, and as a production manager in NYC. His father's teachings were inspirational: born in 1901, his fundamental advice was simple perform your duty better than anyone else, and success will follow.
Over the past 45 years, Edward has worked as a pressman, production manager, account executive, and director of business development before becoming an entrepreneur and founding the firm. The core principles are to provide knowledge, solutions, and insight always delivered with a smile. Over the next 20+ years as the younger generation becomes more involved, headed by Ed Jr & Matt we will continue to evolve and adjust our offerings to remain relevant to facilitate the needs of our clientele.
provides solutions that seamlessly integrate into your business. Our journey began in 1980 with an after-school program at a commercial printer in Brooklyn, NY. Starting from sweeping floors, we progressed through various roles such as bindery, darkroom, stripping, plate making, and pressman, eventually becoming a Print Production Manager in Manhattan by the age of 20. Over the years, our expertise and knowledge have grown exponentially, and we continually share this with our clients and employees.
We specialize in providing global signage and branding solutions for your company. Our services include managing localized approvals, COIs, installations, and filing all necessary permits. With global insurance coverage, you can be confident that your project, regardless of size, will be handled by consummate professionals.
One of the key ingredients to our success comes from the teachings of my father. He taught us to stay focused on the task at hand, perform our duties better than anyone else, and believe that our dreams will come true. My father, born in 1901, served in World War II and worked for the Penn Central Railroad for 60 years, living to the age of 93. determination stems from the belief that "if you build it, they will come," and in our case, it means earning the trust and loyalty of our clients.
ONE-STOP GLOBAL RESOURCE
BRANDING - SIGNAGE - EVENTS
IDEAS
At Directed, we share ideas and best practices with our customers every day. Some days, our discussions revolve around innovative materials such as stone, seed, and earth-friendly wide-format papers that are compostable or plantable. Other times, we explore dimensional designs, Zünd cutting techniques, or ClingZ materials that adhere to various surfaces. We even create pop-out-of-thebox experiences. Each day brings new and unique challenges, and the best part is, we are always eager to learn and help.
INSIGHT
We start every project by gaining a thorough understanding of your business objectives. Collaborating closely with your team, we develop communication strategies designed to achieve those goals. With 60 years of experience in executing countless marketing campaigns, we offer unparalleled insight when delivering detailoriented programs, always keeping your brand at the forefront of tomorrow.
INNOVATION
At Directed, we specialize in delivering innovative print solutions that captivate and inspire. Whether it's crafting a stunning digital brochure, designing an impactful annual report, or creating eye-catching window and event graphics, we're dedicated to making your brand message stand out. Our expertise extends to digital and dimensional mail, as well as promotional materials, ensuring every piece is delivered promptly to maximize your communication impact. Trust Directed to elevate your print communication with creativity and efficiency.
THE BRANDING EXPERIENCE
We create experiences that connect people to places. Our graphic design services are designed to enhance user experiences by creating clear and compelling visual narratives. Beyond traditional wayfinding and signage, we craft experiential graphics that tell your story and deepen engagement with your brand.
Our Graphics Studio offers a range of services including placemaking, wayfinding solutions, interactive features, and exhibit and museum design. Our team includes skilled professionals trained in museum, exhibit, graphic, and industrial design. This expertise allows us to integrate graphic design harmoniously with architecture and landscape, resulting in fully integrated, high-performance solutions for our clients.
The Directed Eco-System
Collaborative Ecosystems: Maximizing Value Through Diversity
We embrace the power of collaborative ecosystems to achieve extraordinary results. Our approach is built on multiple studios and services that seamlessly integrate to deliver unparalleled expertise tailored to meet each project's unique business objectives. This collaborative model allows us to offer innovative solutions and engage in a wide range of possibilities beyond conventional building types.
Our depth of experience enables us to create platforms where tenants and target audiences thrive. By fostering a mixed-use ecosystem, we empower our clients to build environments that capture new value and foster growth.
YOUR ENVIRONMENT
People spend 87% of their lives immersed in the built environment. At Directed, we see this as an opportunity to enhance lives through thoughtful design. Buildings aren't just spaces—they're canvases for efficiency, wellness, resilience, productivity, with opportunities for connection, exploration, and learning.
Directed specializes in branding for the built environment, seamlessly integrating structure with soul. We collaborate with architects, interior designers, owners, and marketing teams to create powerful brands that resonate deeply with end users.
Our comprehensive services include storytelling, brand identity and messaging, experiential concept development, digital marketing strategy, and sales enablement. From schools and innovation centers to shopping centers, office parks, multifamily projects, hotels, and restaurants, we bring your vision to life in every detail.
Let’s partner to extend your identity into the spaces you create. Whether launching a new project or repositioning an existing one, we ensure your project delivers your crucial messages, resonates with your target audiences, sets you apart in the marketplace, and maximizes your return on investment.
We believe sustainable design is integral to smart, integrated design. We meticulously consider its impact on operations, feasibility, lifecycle costs, user desirability, and profitability. Our goal is to design solutions that not only enhance bottom-line performance but also contribute positively to the environment.
Our sustainability consulting process takes a holistic approach, starting from regional context and urban planning, through design, construction, and occupancy phases. Directed ensures sustainability is woven into every aspect of the project, maximizing positive outcomes for our clients and communities.
Below are some examples of sustainable design strategies our team has researched and implemented on past projects:
•Mass timber structures
•Net zero-energy building design
•Embodied and operational carbon neutrality
•VRF with geothermal technology
•Passive solar design
•Daylight analysis
•Whole Building Life-Cycle Assessment
•Building integrated PV systems
•Rainwater harvesting
•Greywater treatment and irrigation
•Bioretention
•Living walls and biophilic design
•Green roofs and edible production gardens
•Rain gardens and bioswales
•Electrochromic glass
•Product disclosures and healthy materials
SOLUTIONS OVERVIEW
About Us
Great effective marketing isn’t just about being pretty, it’s about being smart. Directed Online had its beginnings start in Brooklyn NY some 40 years ago. Our industry knowledge allows your projects to be cutting edge, innovative and on budget.
We keep our concentration on providing innovative solutions keeping your business ahead of the competition.
Architectural
Architectural signage includes custom signs or a signage system to help to provide brand identification and wayfinding within a specific building, facility or campus.
Produced with a high attention to detail, architectural signage is part of the built environment that brings a building to life. Directed prides itself on creating brand elements which look amazing.
Corporate Stores
Our effortless to use, custom branded e-storefront appears as an extension of your companies own ordering system. Your customers & internalclients select from a hierarchy offullycustomizable marketing collateral, stationery, forms and inventory. Your corporate brandingstandards are all programmed into the system ensuring that all communications are in approved formats.
Facility Solutions
Directed Online Suite of Global cross channel solutions professional services are designed to provide your company solutions. Bundled together or utilized independently, we offer direct mail, email, personal URL’s, SMS texting; digital, offset, web and wide-format printing, and distribution. Warehousing, picks-packskitting are all provided inour state-of-the-art facilities.
Sustainable
Directed Online is committed toproviding Rutgers University simplistic, responsible, environmentally friendly solutions that work. Smart designs start by using .FSC certified papers, corn oil derived inks and the environmentally friendly processes. which will promote your company.We bring these initiatives toyour audience making them aware of your efforts to make a difference.
SOLUTIONS OVERVIEW
Events & Trade Shows
As a leading global event marketing company, we takean integrated approach tostrategic experience planning, developing unique personal experiences that produce measurable results.And we marry that up to logistics, production and execution capability in both emerging and established markets worldwide
EventManagement
Press Events Trade ShowMarketing
Technology
Digital Store Front is theawardwinning flexible e Commerce solution that offers the industryleading print buyer experience designed to grow your business. Through the Smart Store functionality, it offers the best-in-class tool set for configuring and managing your corporate store . Digital Store Front is customizable to fit the needs of any business and can be used to enhance the user’s experience.
Stationery
Like a finely tailored suit, your stationery should evoke a memorable impression without having to say a word. With decades of experience in engraving, embossing, foil stamping, die cutting, printing and thermography. Directed provides solutions for companies, graphics and marketing professionals to create corporate identity components that distinguish businesses from that of their competitors.
Marketing
A true brand experience is so much more than an interaction. It's that moment in time when a customernot only sees the brandpromise but is able to live it in ways that drive deep affinity and loyalty. At Directed were experts at getting to the heart of what matters most to your audiences and then developing holistic experiences that attract, engage, and promote brand experiences
Promotional
We take a holistic approach to create the ultimate event experience for every brand and promotion. Everything gets the Directed touch from the planning, to the execution, to the mainevent. Working globally - thinking locally, that's our motto wherever we are.. We guarantee to provide quality controlled, cost-effective, and innovative promotional solutions for any eventlarge or small
EQUIPMENT
EQUIPMENT
PROJECT MANAGEMENT
Our team begins every project with a clean slate for the discovery and visioning phase, allowing each client's distinctive nature and needs to drive our understanding of the concept and its design strategy.
We base the strength of our solutions on teamwork, constant client engagement, and balancing creativity and outside-thebox thinking, with detail-oriented capabilities and effective delivery methods.
WRAPS & INSERTS PRODUCED FOR THE NEW YORK TIMES
NYTimes LUXURY BRANDS
WAREHOUSING & DISTRIBUTION
B2B & B2C Technology Solutions
• Integrated and configurable technology platform
• eStore solutions collateral and literature fulfillment
• Print on Demand with full personalization suite
• CRM and Loyalty applications
• Mobile-friendly access to all applications
• Integrated multi-channel communications
Order Management
• eStore that easily configures to support ordering needs
• Dashboards and business intelligence tools
• Call Center support
• Sales rep and broker web-ordering and fulfillment
Events and Trade Shows
• eStore module that configures to support ordering
• Tradeshow inventory management module
• Signage and meeting materials print and fulfillment
Custom Kitting & Product Fulfillment
• Sales rep and broker web-ordering, fulfillment
• Literature distribution & eCommerce fulfillment
• Consumer Relations fulfillment
• Product sampling including food, nutrition and pharma
• Point-of-sale promotional materials distribution
• Customer loyalty programs
• Training/education materials fulfillment and distribution
• Facility with automated & hand production options
• Real-time inventory, warehousing & order management
• Lot and expiration tracking
• Recall and quarantine capabilities
TRANSITION OF WORLDS
A KEY DIRECTED ACCOUNT IS PLANNING FOR A MOVE. A COMBINATION OF THEIR ARCHITECTS, MARKETING, DESIGNERS & PROCUREMENT BLENDED TOGETEHER TO WORK WITH OUR TEAM PROIVIDING REVIT & CAD FILES TO OUR INTERNAL DESIGNER. WE WERE ABLE TO CREATE A MARKETING POP UP FOR THE CLIENTS NEW WORLD.
PROMO SWAG & EVENTS
• Directed is a promotional product distributor and proud member of the Advertising Specialty Institute. Promotional products, also known as ad specialties, make up a nearly $22 billion dollar industry and are used by virtually every business in America.
• Why? Items like mugs, pens and t-shirts are memorable and provide a better cost per impression for advertisers than almost every major marketing effort like TV, magazines and the Internet.
• Directed is able to supply your company with every possible promotional product from over 4500 suppliers. With so many ad specialties available there is a huge opportunity for professionals like you to boost ROI and leave a lasting impression with your customers.
VIDEO BOOKS WITH CONNECTIVITY
A brand Everyone Knows
A great way to say thank you for loyalty
A great way to promote something new
Press to Connect
Cellular Video Books look just like regular Video Books and just as thin!
Just click the green button and your call will be connected
VIDEO BOOKS MARKETING BOOKS
VIDEO BOOKS CUSTOM SHAPES
A cut above the rest: You have the option of custom die cutting the paper framing the video screen. You can also custom die cut the outside of the video book.
The inner pocket can hold a charging cord or earbuds!
Light Sensor (video box only) When the video box lid is opened the surrounding light would activate the video automatically.
A global company with numerous locations approved its new brand standards on May 1, 2024. With domestic locations in NYC, NJ, PA, and FL, as well as international locations in the UK, India, Poland, and Hong Kong, they aimed to execute a simultaneous rebrand and launch across all sites on June 11, 2024. The challenge was to maintain complete confidentiality of the new branding throughout the process.
THE SOLUTION
BNY partnered with Directed, a company they had never worked with before, based on trust in the Senior Director’s knowledge of the supplier from 20 years prior and Ed Jr’s successful initial “Cold Call” and introduction. This combination established a trustworthy working relationship
SIX WEEKS inception-COMPLETION
• Develop architectural drawings for all locations within three Business Days
• Created custom colors for the new logo, produced on ¼” & ½” Aluminum
• Designed custom polycarbonate standoff boards with 3M privacy film to cover damage from 15-year-old pin-mounted signage and applied dimensional letting on top.
• Maintained complete secrecy of the brand elements during development, production, and installation
• Installed the new branding at all global locations with precise timing, ensuring on-time completion.
• Coordinated the unveiling, ensuring simultaneous presentations at all global locations.
Locations: London, Manchester, Pune, Poland, New York City, Jersey City, Pittsburgh, Florida
Locations: London, Manchester, Pune, Poland, New York City, Jersey City, Pittsburgh, Florida
THE HISTORY OF BNY :
The Bank of New York Mellon Corporation, commonly known as BNY Mellon or simply BNY, is an American banking and financial services corporation headquartered in New York City. BNY Mellon offers a range of services including investment management, investment services, and wealth management. The corporation was formed in 2007 through the merger of The Bank of New York and Mellon Financial Corporation. Following the merger, the combined entity adopted the name The Bank of New York Mellon, which was later streamlined to BNY Mellon and eventually to BNY. Today, BNY is the world's largest custodian bank and securities services company, overseeing assets worth over $50 trillion.
THE CHALLENGE
A global company with numerous locations approved its new brand standards on May 1, 2024. With domestic locations in NYC, NJ, PA, and FL, as well as international locations in the UK, India, Poland, and Hong Kong, they aimed to execute a simultaneous rebrand and launch across all sites on June 11, 2024. The challenge was to maintain complete confidentiality of the new branding throughout the process.
THE SOLUTION
BNY partnered with Directed, a company they had never worked with before, based on trust in the Senior Director’s knowledge of the supplier from 20 years prior and Ed Jr’s successful initial “Cold Call” and introduction. This combination established a trustworthy working relationship
THE CONCLUSION
Within
SIX WEEKS
, Directed successfully achieved the following:
• Develop architectural drawings for all locations within three Business Days
• Created custom colors for the new logo, produced on ¼” & ½” Aluminum
• Designed custom polycarbonate standoff boards with 3M privacy film to cover damage from 15-year-old pin-mounted signage, and applied dimensional letting on top.
• Maintained complete secrecy of the brand elements during development, production, and installation
• Installed the new branding at all global locations with precise timing, ensuring on-time completion.
• Coordinated the unveiling, ensuring simultaneous presentations at all global locations.
ESGCOMPLIANCE
Environmental, social, and governance (ESG) concerns continue to ratchet up as stakeholders increasingly expect a company’s business strategy to align with its sustainability commitments, priorities, and requirements. Stakeholders understand the impact and dependence of companies on the environment and society, and it’s evident that sustainability reporting and disclosure are more than “check-the-box” compliance exercises. ESG is about risk and opportunity. It could underpin your business strategy and have the potential to unlock strategic possibilities. For many companies, ESG is about business fundamentals. Our latest survey data shows that 89% of executives are proactively making strides now to hold themselves accountable and drive trust with their stakeholders, better positioning themselves to thrive and differentiate over the long term.
We released an ESG readiness report in March 2022, at which time 21% of executives indicated that their companies had established a cross-functional working group—made up of executives across finance, accounting, risk, legal, sustainability and other business leaders—to drive strategic attention to ESG for the business. A similar profile of respondents surveyed recently noted that progress in establishing a cross-functional working group has nearly tripled to 57%. ESG readiness and external assurance remain valuable tools in preparation and can make a significant impact on a company’s governance and reporting processes and controls. Our recent findings show that nearly all (96%) executives plan to seek external assurance for the next reporting cycle, with 61% already seeking external assurance and 35% seeking external assurance for the first time. These findings indicate that more mature ESG programs typically have key components of an effective governance structure like ESG councils and assurance processes in place.
RECYCLING1TONofPAPER:
• Saves17mature trees
• Conserves7,000gallonsof water
• Preserves3cubicyardsof landfill space
• Reducestheneedfor2barrelsof oil
• Saves4,100kWhof electricity (enoughto powerahome for 5months)
• 400papermillsuserecoveredmaterialsfor their productionprocess.
FORESTRYFACTS
Arewerunningout of treesin the U.S.?
No; in fact, there are more trees in the U.S.today than there were70 years ago. The paper and forest products industry plants more than three times the number of trees that are harvested every day.
Howmanytreesareplantedeachyearin the U.S.?
Over 2.5 billion trees are planted annually in the U.S. The forest community alone plants over 1.5 billion of these trees; averaging about 4million new trees planted daily,
Arewecutting downmoretreesin the U.S.thanwe'replanting?
What percentageof the world'swoodisusedeachyearto make paper?
Only about 17% of the 3.3 billion cubic meters of wood consumed worldwide annually is used for papermaking. Much of this wood comes from wood chips and residues left behind from sawmill operations. Over half of the world’s harvested wood is used for fuel, primarilyfor cooking andheating.
Doescutting downtrees for papermakingleadto deforestation?
No, cutting down trees for papermaking does not lead to deforestation. Deforestation involves permanently clearing trees for purposes such as agriculture, development, or other uses where trees are not allowed to regrow. Paper companies and the forest products industry actively reforest areas they harvest. They replant trees, encourage new growth, and create forested areas where none existed before. However, deforestation is a significant issue in many parts of the world, particularly in the tropics, driven mainly by population pressure. In these cases, forests are often cleared for fuel or to make way for agriculture.
Papervs.E-WasteComputersandElectronics
• The electricity used to power a computer for five months could produce enough paper for the average person for an entire year.
• Paper is biodegradable, and nearly 60% of all paper in the U.S. is recycled.
• In contrast, only 18% of electronic devices are currently recycled, and e-waste constitutes the largest waste export in the U.S.
The forest products industry utilizes almost every part of a tree, ensuring minimal waste. Larger trees with diameters over 8 inches are used for lumber and building products, while smaller parts like trimmings and wood chips are recovered for paper production. Natural chemicals from wood chips are extracted for products like turpentine, plastics, and food flavorings. Tree bark is recycled into garden mulch or used for energy in paper mill furnaces. Leaves, needles, and small branches left in the forest replenish the soil with organic matter, helping to retain water and prevent runoff.
Certain electronic components contain materials that can be hazardous, depending on their condition and density. For example, nonfunctioning CRTs (cathode ray tubes) from televisions and monitors are considered hazardous under California law.
WhatshouldI dowithmyelectronicdiscards?
Follow the mantra of “Reduce, Reuse, Recycle”:
• Reduce e-waste by making smart procurement choices and maintaining your electronics
• Reuse functioning electronic equipment by donating or selling it.
• Recyclecomponentsthat cannotberepaired.
Will recyclingpaperhelpsavetropical rainforests?
Recycling paper can help indirectly preserve tropical rainforests. The trees in tropical rainforests are rarely harvested for paper; instead, deforestation is mainly driven by population pressure in underdeveloped nations. More than 90% of tropical deforestation occurs due to the demand for agricultural land and firewood.
Biolocity is an innovation in environmentally responsible sheetfed ink technology that delivers superb lithographic performance, press productivity, and print quality with extremely low levels of volatile organic compounds. Biolocity sets a new industry benchmark for green formulation technology with the incorporation of high percentagesof bio-derived,renewableraw materials.
EnvironmentalBenefitsof Biolocity
• Essentially100%solidsformulation with extremely lowVOCcontent(typically2-3%byEPAmethod24)
• Extremely fast setting and drying performance provides substantial reduction in time to bindery, a critical factor in today's short run andtime-sensitive market
• Highly press-stable formulation reducesmake-ready time and color drift during runs, resulting in less printedwaste
• Conformsto ISO2846-1colorstandards,allowingthe printer to runto ISO12647-2andG7specificationin thepressroom
Reducing Carbon Emissions
FSC-ForestStewardship Council is a nonprofit entity that supports environmentally appropriate,sociallybeneficialandeconomically viablemanagementof theworld’s forests
Green-e Encourages the deployment of electricity productsthat minimizeair pollution andreducegreenhousegasemissions.
Sustainable Forestry Initiative is based on the premisethatresponsibleenvironmentalbehavior andsoundbusinessdecisionscan co-exist
Programme for the Endorsement of Forest Certification is a nonprofit, nongovernmental organizationthat workswith forest managers, paper and timber companies to assure the world’sforestsaremanaged sustainably.
Indicates that paper contains recycled fibers. Thiscanincludefiberfromthreesources.Most manufacturers use virgin fiber, which comes directly fromtrees;Pre-ConsumerWaste;and PostConsumerWaste.
Elementalchlorinewasthemostwidelyused bleaching agent for pulp. Improved technologies have been developed that eliminate these harmful methods from the bleachingprocess
TECHNOLOGY INTEGRATIONS
A World of Integration
The power behind Directed’s Corporate Storefront isits incredible flexibility. Our open architecture allows customers to integrate any ERP system on the market. Our service can integrate with limitless types of software applications from financial/ERP, to Human Resources, Inventory Management. You can use API, Flat Files, Web Services, custom code, or any integration provider to make seamless connections between your solution and ours.
Catalog Punch Out - Let users shop on our Stationery Direct Mail Promotional Product website and then return to your ERP Solution with thoseitems in their cart, all using industry standard XMLtechnology.
Credit Card Providers
Retrieve data from credit card providers for an individual to be incorporated into expense reports or from corporate cards to be reconciled with expense data from individuals in the company .
TECHNOLOGY SOLUTIONS
B2B & B2C WEB-TO-PRINT
The most advanced cloud-based W2P technology
Aleyant Pressero
Our basic B2B or B2C online storefront solution that can easily be customized to your needs as well as your clients. Online design, instant pricing, reorders, inventory fulfillment, shipping integration and credit card payments are all supported, as are responsive website designs that work on phones, tablets, laptops, etc.
Integrated automated workflow solution
The power behind Directed’s Corporate Storefront is its incredible flexibility. Open architecture allows customers to integrate and ERP System on the market. Our service can integrate with limitless types of software from financial/ERP, to HR, Inventory. You can use API, Flat Files, Web Services, Custom Code or any integration Provider to make the connections seamless between your solution and ours.
CLIENTS
PARTNERS
Bank of New York
Edward Ciffone
929-505-2225
Edward.Ciffone@bny.com
Weil Gotshal Manges
Carlos Ruiz
917.930.7270
Carlos.ruix@weil.com
White & Case
Tammy Franklin
212.891.7876
Tammy.franklin@whitecase.com
Fried Frank
Raymond Pezzuti
917.209.0601
Raymond.pezzuti@friedfrank.com
Springer Nature
John Valencio
917.376.4983
j.vallecillo@us.nature.com
Antares
Ramses Geronimo
347.344.7004
Ramses.Geronimo@Antares.com
1. Standard Payment: All invoices are to be paid based on net terms. In the event that a revolving line of credit is accepted, all payments must be made at the end of the month of invoice. Failure to pay invoices within the time periods previously enumerated may subject the customer to collection proceedings for which costs and expenses will be sought. In the event that Directed Online should commence any legal action(s) or otherwise seek to collect payment from the customer, the customer agrees to pay reasonable attorney(s) and/or collection agency fees, prior to, and subsequent to a judgment entered by a court of law, and other expenses incurred by Directed Online whether or not a suit is filed. The customer expressly waives the right to a jury trial.
2. Limits of Liability: In no case will Directed Online nor any of its agents be liable for reimbursement of any expenses, costs or claims alleged due to the defect of any product or due to the failure to timely delivery by a carrier Directed Online Inc, or agents will also not be liable for any claimed loss of business opportunity due to any defect in any Directed Online Product or the failure to timely deliver any Directed Online product. The sole recourse to any customer is the replacement or repair of a product or the refund of the purchase price of any Directed Online Product, at the discretion of Directed Online
3. Retention of Title: Title in all goods and services provided will remain with Directed Online until full payment, including interest or penalties where applicable, is received. Title will also vest in all proceeds of our goods that are transferred to any third parties
4. Governing Law: Any disputes arising from any Directed Online order entered in the United States of America shall be subject to the laws of the State of New York and shall be submitted to binding arbitration according to the rules of the American Arbitration Association. This arbitration shall be carried out in the City of New York at a date and location determined by the parties and arbitrator.
5. Impossibility of performance: Should one or more of the provisions in this contract be voided by statute or public policy of the location where it is executed, all other terms and provisions shall remain valid and enforceable All voided clauses shall resume their effect as soon as the reason for inapplicability has ceased. Acts of God, acts of state, war, disturbance, or strike, acts of nature, fire, law or judicial decisions shall be deemed as force majeure events and will constitute impossibility of performance. In the event of temporary impossibility, the performance of the contract shall resume on the same terms once the reason for non-performance has ceased.
6. Payments for this RFP no deposit required full payment net 15 days after completion.
Edward
ed@directedonline.com
Wendy Kaplan wendy@directedonline.com
Nicki Ferrante nicki@directedonline.com
Mario Pasquariello mario@directedonline.com Alan Stromfeld alan@directedonline.com Al Moline al@directedonline.com Christine
