2012 annual report
Directions for... 01 - Vision 02 - Leadership 03 - Service 04 - Community 05 - Growth 06 - Success 07 - Giving
Directions for Vision
Our mission is to be a welcoming and compassionate provider, advocate, and partner to children, adults, and families in need of integrated healthcare, social support, safety, and hope for the future. fulfilling lives.
Our vision is a community where all adults and children have the safety, security, and support to lead happy, healthy, and fulfilling lives.
Our 5 Promises to make you our first priority
to listen to your story
to protect your privacy
to focus on your strengths
to restore your hope
APRIL LOTT President & CEO
Directions for Leadership
Paula Gainey CHIEF FINANCIAL OFFICER
Karen Black
DIR. OF FAMILY PRESERVATION
Kim Bailey
DIR. OF FINANCE
Susan Carlen
DIR. OF REVENUE CYCLE MANAGEMENT SYSTEMS
Lisa Circle
DIR. OF CHILD SAFETY
Stephanie Dobbs
DIR. OF OUTPATIENT SERVICES
Meg Heath
DIR. OF MANAGEMENT INFORMATION SYSTEMS AND REPORTING
Summer Lott
DIR. OF DEVELOPMENT AND COMMUNICATIONS
Sarah Viola
DIR. OF HUMAN RESOURCES
Nida Stang
DIR. OF CLIENT ACCESS AND REGISTRATION
Patsy Stills
DIR. OF QUALITY MANAGEMENT AND CONTRACTS
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LETTER FROM THE CHAIRMAN
and the community, saw Directions for Mental Health renamed to Directions for Living. We have a new logo, colors, and a renewed commitment to making sure “life gets better here.” In fiscal year ’11-’12, Directions for Living continued providing the highest standard of service, while expanding programs to help bring recovery, health, hope, and wellness to the largest population we have ever served. We were honored by the Clearwater Regional Chamber of Commerce as the 2012 Large Non-Profit of the Year, shifted to electronic medical records, upgraded our facilities to allow for more cohesive and efficient client care, and due to smarter management of services and the willingness to adjust to market trends, Directions for Living has seen a growth in the total annual budget. The 30 year anniversary helped highlight the true growth of the agency. We continue to believe in Directions for Living and its new mission, vision, and values, and anticipate that client care will continue to reach new heights in 2013 and that our partnership with the community will thrive further.
Dion R. Hancock CHAIRMAN
Sincerely, Dion R. Hancock
BOARD OF DIRECTORS 2
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1. Eleanor R. Breland 2. Moira Duncan 3. Kim During 4. Robert H. Jackson, CPA 5. Jack Russell 6. Katrina Trump 7. Sandra Wilson
David Sietsma, CPA VICE CHAIRMAN
William Slicker
Matthew L. Chambers, CFP
SECRETARY
TREASURER
1 in 4 adults experience a mental disorder in a given year “NIMH: The numbers count—Mental disorders in America.” National Institute of Health. Available at www.nimh.nih.gov/publicat/numbers.cfm.
1 in 17 adults live with a serious mental illness, such as schizophrenia, major depression, or bipolar disorder “NIMH: The numbers count—Mental disorders in America.” National Institute of Health. Available at www.nimh.nih.gov/publicat/numbers.cfm.
1 in 10 children live with a serious mental or emotional disorder U.S. Department of Health and Human Services. Mental Health: A Report of the Surgeon General. Rockville, Md., U.S. Department of Health and Human Services, Substance Abuse and MentalHealth Services Administration, Center for Mental Health Services,1999, pp. 408409, 411.
Directions for Service ADULT THERAPY provides effective individual or couples counseling for those affected by trauma, mental illness, or substance abuse, using evidencebased practices and the latest researchsupported interventions to restore and improve the quality of life for each person served. ADULT PSYCHIATRY evaluates and treats those with acute, mild to severe, or chronic emotional or mental illness through medication therapy and monitoring. ENHANCED OUTPATIENT SERVICES offer recovery-based psychosocial rehabilitation, substance abuse treatment, therapy, and socialization skills development in a group setting, following hospitalization or as an alternative to residential care.
adult behavioral health services children’s behavioral health services
CHILDREN’S THERAPY consists of individual, family, and group counseling services, as well as substance abuse therapy, available in-clinic at two convenient locations - our Largo Center and our West Pasco Center - with services also offered in-home to children who qualify.
IN-CLINIC: This service is available to children ages 2-17 with mild to moderate behavioral or emotional needs and includes individual, family, and group therapy, as well as substance abuse counseling.
IN-HOME ON-SITE (IHOS): This intensive level of care is designed for children ages 4-17 with moderate to severe behavioral or emotional needs. IHOS is a voluntary service that provides evidence-based mental health services for children and their families, including individual and family therapy to teach problem solving skills, behavior strategies, anger management skills, social skills training, and parenting skills.
CHILDREN’S PSYCHIATRY evaluates and treats children with acute, mild to severe, or chronic emotional or mental illness through medication therapy and monitoring.
prevention, wellness, and recovery CASE MANAGEMENT provides recovery-based and individualized supports for children and adults with severe or persistent mental illness through assessment, planning, advocacy, coordination, and monitoring. PRIMARY CARE SERVICES are offered at our Clearwater Center to adults who receive behavioral health services at Directions for Living. Our primary care providers address preventable and modifiable health conditions. NEW BEGINNINGS is a peer-run wellness and recovery group based at our Clearwater Center that offers support and socialization for individuals recovering from or living with a mental illness. This is a free service provided to any interested adult, regardless of whether or not that individual is a current Directions for Living client. HOMELESS SERVICES help adults and families living without homes, or at risk of homelessness, by linking them to a variety of resources and providing psychiatric care throughout the community, including at local shelters. EARLY CHILDHOOD CONSULTATION provides in-home parenting skills training, parenting group classes, and on-site training for child care personnel. Our early childhood specialists offer training in caring for infants, toddlers, and preschoolers and link to therapy services for children with more intensive behavioral or emotional needs. PSYCHOLOGICAL TESTING is a service provided to children or adults seeking testing for a variety of psychological, cognitive, and / or behavioral disorders.
FAMILY WORKS DIVERSION SERVICES is our program for families who are at high risk for entering the Child Welfare System. In coordination with the Pinellas County Sheriff’s Child Protection Investigation Division, we provide and coordinate resources for families in need and help avoid removing children from their homes whenever possible. DEPENDENCY CASE MANAGEMENT is the service we provide for children and families who are in need of child abuse and neglect prevention, child protection, or permanency services. Through Dependency Case Management, Directions for Living is dedicated to respecting the integrity of each family member, focusing on the strengths of the family, reunifying when possible, and coordinating the best possible placement outside of the family when necessary. FOSTER CARE MANAGEMENT provides resources to support successful foster parents while building a strong foundation for the children who enter foster care in our community. ADOPTIONS are a vital aspect of Child Safety and Family Preservation. Our Adoptions team is dedicated to finding the right Forever Family for each child in our care, and Directions for Living is proud to facilitate approximately 100 adoptions per year in Pinellas County.
child safety and family preservation
19,494 florida children in out-of-home placement *number based on a 2012 Florida Department of Children and Families report
In Tampa Bay, there are more than 25,000 adults and children living without a home
*Statistic provided by Metropolitan Ministries
IN THE U.S.
423,000 CHILDREN IN FOSTER CARE
115,000
CHILDREN ELIGIBLE FOR ADOPTION
More than 50% were considered unemployed
EACH YEAR
30,000
Since being aged-out, almost 25% had been homeless
YOUTH “AGE-OUT” OF FOSTER CARE
In a study of former foster youth, researchers found that at 23 and 24 young adults who have aged-out are more likely than their peers to be...
More than 75% of the females were pregnant since leaving foster care
96% were without a two-year or four-year degree
80% of the males were arrested for a crime since leaving, almost 60% were convicted *Numbers provided from a study by Chapin Hall, a policy research center at the University of Chicago. Researchers tracked 600 young adults in Iowa, Illinois, and Wisconsin who “aged-out” of the child welfare system.
For the past 15 years, Directions for Living has received the highest accreditation by CARF, the Commision on Accreditation of Rehabilitation Facilities
Directions for Community
diagnostic demographics personality disorder .3%
substance abuse related disorder .1%
14%
.1% dementia and other cognitive disorders
0 -12
years old
29%
-17 demographics 13 years old
52% female
anxiety
1.7%
mood disorders
age
schizoprenia
76.3%
2%
5.5%
other psychological other mental and co-occurring disorders disorders
18 -39 years old 10%
25%
60
4%
and up
40-59 years old
32%
gender
demographics
48% male
00
8.000
10
,00
0
00
14,0
1,000
0
,00
12
2,0 0
0
4,0
6,000
In 2012, Directions for Living served over 12,000 people
Directions for Growth Total Revenue
$14,286,000
$2.1 million Total Surplus
$380,000
$505,000 composition of revenues
composition of expenses
Grants & Contracts 67%
Program Services 91%
Program Services 30%
Administrative Services 9%
Other 3%
Total Revenues Total Expenses
$15
$14,286,000 $13,906,000
$14 $13 $12
$11,874,000
$11,944,000
$12,142,000
$12,267,000
$11
*numbers in millions
2010
2011
2012
Balance Sheet
$5,177,000 $4,518,000 $4,255,000 $3,618,000 $3,363,000 $3,238,000
$1,559,000 2008
2010 2009
$1,155,000
2010
total assets
$1,017,000
2011
total liabilities
2012
net assets
medication therapy and monitoring. *The financial information in this report is derived from our audited statements for the periods presented. All audits are conducted independently. In their unqualified opinions, the financial statements referred to above present fairly, in all material aspects, our financial positions and changes in net assets in conformity with generally accepted accounting principles.
Directions for Success
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1. Raising over $45,000, the 3rd Annual Keep Kids Safe Celebrity Golf Scramble was the most successful fundraiser in Directions for Living’s history. All proceeds went directly to our services that help children who are removed from their homes and placed into foster care, those at risk for entering the child welfare system, homeless children, and those children coping with severe or persistent mental illness and emotional or behavioral traumas. Read More... 2.The Clearwater Regional Chamber of Commerce recognized Directions for Living as the 2012 Large Not-for-Profit Business of the Year at the Chamber’s 90th Annual Meeting on the evening of Monday, Jan. 23, 2012. Directions stood out from the competition primarily because “of passion, perseverance, and the Five Promises,” explains Jocelyn Chapman, one of the award’s judges and Vice President of Business Banking for Regions Bank. “As we were wrapping up the interview and learning about the promises, a frantic employee came up to April’s office with a client emergency and April ran out of the room to attend to it without looking back. Seeing that first promise – ‘To make the client our first priority’ – in action was really just the exclamation point on our decision. It was a slam dunk.” Read More... 3. With nearly thirty years of experience in Finance, and a mission to lead Directions for Living to fulfilling its goal of data driven decision making and the use of evidenced based and research supported practices, Paula Gainey Joins Directions’ Staff as Financial Leader. Read More... 4. In 2012, Directions for Living received a game-changing contract for Family Works Diversion Services, a program for families who are at high risk for entering the Child Welfare System. Collaborating with the Pinellas County Sheriff’s Child Protection Investigation Division, Directions for LIving provides and links much-needed resources for families to help avoid removing children from their homes whenever possible. Read More... 5. Directions for Mental Health officially becomes Directions for Living and unveils new logo, website, and brand promise as part of innovative graphic identity. The name ‘Directions for Living’ and commitment that ‘Life Gets Better Here’ will capture the true focus of the agency, which still includes but now extends well beyond the previously narrow mission of providing premier behavioral health services, as it enters the next stage of assisting Tampa Bay consumers along an expanding continuum of care. Read More...
Directions for Giving $10,000+
Cobbe Dental & Orthodontics
$5,000+
Bouchard Insurance Gagnon Foundation, Inc. The Nichols Foundation Stahl & Associates Insurance
$2,000+
Beth Dillinger Foundation Certipay Clearwater Gas System HoneyBaked Ham Lewis, Birch, and Ricardo, LLC Kindred Healthcare Premier Golf Publix Super Markets, Inc. The Salvation Army SelectSource Transamerica Life Insurance Company UBS Financial Services
$1,000+
Advanced Anesthesia Associates, LLC Advantica Aetna Bestcare Family & Geriatric Care Susan Carlen Carr, Riggs, and Ingram Cason Photography Dr. Sangita and Chetan Desai Dion Hancock Eckerd Youth Alternatives Iron Mountain Information Management Lightwave Management Resources April Lott MetroPCS QoL Meds, LLC Orlando Magic Premier Seals David Sietsma, CPA William D. Slicker Tampa Bay Buccaneers Tampa Bay Steel Corporation USAmeriBank Verizon Wireless Windmoor Healthcare of Clearwater
$500+
Bank of America Belleair Country Club Bollenback and Forret, P.A., CPAs Suzanne Boschen Compass Group Essential Learning Tracy & Edmond Furey Hilton Clearwater Beach Grace Ignico Barbara C. Longe Brian and Kat Malone Marriott Suites on Sand Key Montgomery 401K Advisors, Inc. Morgan Stanley Nature’s Food Patch, Inc. PeakBiety Ivan Quijano SaniChem Cleaning Supplies Rebecca Shytle Rivero, Gordimer, and Company Synovus Bank Tampa Improv Theater Joseph S. Vilcsek
* FY 2011-2012 Financial and In-Kind Donors
$250+
Dr. Brent Agin Bayou Country Club Carrabba’s Italian Grill Matthew L. Chambers Choice Wellness Center Clearwater Regional Chamber of Commerce Dr. Farrior Facial Plastic Surgery MediSpa Jeff Fishman Hal Gainey David Himes Robert H. Jackson, CPA Chantal Laperle Lutheran Services Florida Medcom PRP Wine International Sirata Beach Resort Tampa Bay Lightning Foundation Don and Judy Turnbaugh
$100+
Cobbe Dental donates braces and orthodontic services free of charge to Directions for Living clients
Belleair Beach Resort Motel Eleanor R. Breland Kevin Carter Citigroup Moira Duncan Vanessa Iversen Sarah Macario Merrill Lynch Museum of Fine Arts, St. Petersburg New York Yankees Piranha Graphix Frank Robertson Shapes Fitness for Women Katrina Trump Westchase Golf Club Crystal & Andrew Winkler
$25+
Ceridian Citigroup Clearwater Marine Aquarium Julian’s Little Italy Kelly’s-The Chic a Boom Room -Blur Nightclub Ker’s Wing House V. Massimo Office Product Solutions Deb Plummer Deean Regan Ronald J. Volz Warren’s Gifts Xcenda, LLC
click here to DONATE
Bouchard Insurance donates over 50 teddy bears for kids in need for the 2011 holiday season
Directions for Living is funded in part by:
CLEARWATER 1437 S BELCHER RD, CLEARWATER, FL 33764
WEST PASCO 5642 MEADOWLANE ST, NEW PORT RICHEY, FL 34652
LARG O 8823 115TH AVE N, LARGO, FL, 33773
CHILD SAFETY & FAMILY PRESERVATION 8550 ULMERTON RD, LARGO, FL 33771
PHONE 727-524-4464 • FAX 727-524-4474 • WEB www.DirectionsForLiving.org