Total Life Changes

3x

WINNER

TOTAL LIFE CHANGES

COMPANY / Total Life Changes HEADQUARTERS / Fair Haven, Michigan

NUMBER OF FULL-TIME EMPLOYEES / 339

YEAR FOUNDED/ 1999

Total Life Changes isn’t just a company, it’s a family, and it’s gravitational. We don’t just have jobs; we have a place where everybody works together and lives under the company’s core values. When you join TLC, they see where you are at in life and fit you into the family, and it’s the best feeling. Here, it’s about having a big heart and bringing about good things not just for yourself but for others as well. This place has good vibrations, and I love the family atmosphere of Total Life Changes.

—BRION MATHIS / WAREHOUSE ASSOCIATE WHAT SETS YOUR COMPANY APART AS ONE OF THE BEST PLACES TO WORK

IN DIRECT SELLING?

Our culture, rooted in love, is what sets us apart. At

Total Life Changes (TLC), our employees are not mere numbers or resources; they are a part of our work family. Ours is a safe environment where people are encouraged to rise to the pinnacle of their potential.

They are empowered and encouraged to do this using state-of-the-art tools and constant encouragement to achieve their dreams and live with authenticity.

HOW DOES YOUR COMPANY BRING THE SAME RED-CARPET TREATMENT TO YOUR EMPLOYEES THAT YOU GIVE TO YOUR DISTRIBUTORS? Every day John Licari, our COO, walks around to every department and delivers an insightful speech to inspire, encourage and cause reflection for our work family. We are known for our parties, and we bring them home through annual events like our Memorial Day cookout, founder’s birthday celebration, Thanksgiving feast and holiday party. Our events are a time for our employees to celebrate and relax together. We also encourage our departments to participate in teambuilding events throughout the year.

WHAT’S THE “DEFINITIVE ELEVATOR PITCH” THAT YOU WOULD OFFER TO A PROSPECTIVE EMPLOYEE ABOUT WHY THEY WOULD WANT TO WORK FOR YOUR COMPANY? CAN YOU DESCRIBE YOUR CULTURE IN JUST A FEW SENTENCES? There are many companies around the world, and they create some of the greatest products in the world, but here at TLC, we engineer an amazing culture that

produces the greatest people in the world. We lend value to people that lend value to life. That’s how we change lives…One cup of tea at a time.

WHAT IS YOUR TOP PRIORITY WHEN IT COMES TO MAINTAINING A GREAT WORK ENVIRONMENT? HOW HAS THAT CHANGED AS PEOPLE BALANCE WORKING IN THE OFFICE AND WORKING FROM HOME? WHAT DOES THAT LOOK LIKE FOR YOUR COMPANY? Our culture is built around a love for our work family and our community. Because of our relationship with each other, we prioritize working in the office. But we also know that there are times when it makes more sense to work remotely, especially when the health and safety of our work family are at risk. When we work remotely, we find creative ways to have fun together, like our relaxed group chats and our popular social media live streams. We are a work family, and like any family, the key to cohesiveness is effective communication, and through this, we find ways to remain close, even when we are apart.

HOW DOES YOUR COMPANY SUPPORT TEAM MEMBERS IN THEIR PERSONAL AND PROFESSIONAL DEVELOPMENT? We actively scout talent and promote from within. We also connect our work family with certified training programs specific to their jobs; provide advanced training for new tools; and encourage and support our team members to attend seminars and other external training resources.

THE ONLY THING CONSTANT IN 2021 WAS CHANGE. HOW HAVE YOU MANAGED THE CONSTANT PIVOTS REQUIRED DURING THE PANDEMIC? HOW ARE YOU MAINTAINING AND BUILDING A SENSE OF COMMUNITY? As the pandemic spread around the world and many people found themselves unemployed at home, we grew our company and created opportunities for our Life Changers to generate income by selling products from our extensive portfolio. We also expanded our social media live broadcasts to reach our community and team members in their homes, to connect with them and have some fun to alleviate the isolation many of us were experiencing. n