Scentsy

4x

WINNER

SCENTSY COMPANY / Scentsy, Inc. HEADQUARTERS / Meridian, Idaho WHAT SETS YOUR COMPANY APART AS ONE OF THE BEST PLACES TO WORK IN DIRECT SELLING? That’s easy—our people! We care about each other, and NUMBER OF FULL-TIME EMPLOYEES / 1,700 we care about doing things right for our Consultants YEAR FOUNDED / 2004 and customers. We have a large, unique support center where we focus on our Consultants and treat them like family. We don’t have scripts; we have conversations. Co-owners, Heidi and Orville Thompson consider themselves caretakers of this business. They help us to put our focus on being the best we can be and helping others (our Consultants) to be their best. We get to work in an inspiring 770,000 square-foot office, manufacturing, warehouse and distribution space on a stunning 73-acre campus. Every inch of it I love Scentsy and the people was designed with employees in mind: Three miles of fragrant walking paths, bright working spaces and a I work for. Scentsy gives “family kitchen” as a central gathering place. opportunities for employees Our family atmosphere extends to our distribution to learn and develop within centers in Texas and South Carolina, our call center the company, even when they don’t have experience. in Poland, a regional office in Canada and our I started as a basic Manufacturing Operator and employees in Australia and the UK. have been able to grow and develop into a Master Certified Operator. HOW DOES YOUR COMPANY BRING THE SAME

Scentsy is so generous with their employees and RED-CARPET TREATMENT TO YOUR EMPLOYEES provides us with great benefits. I am so thankful for this opportunity. This was my first job in the United States. I moved to the United States in 2008 from Argentina. I joined the Scentsy Family in 2010. I THAT YOU GIVE TO YOUR DISTRIBUTORS? The Thompsons believe in “contributing more than you take,” and that generous philosophy is infused in everything they do for employees. In 2021, our revenue reached an incredible benchmark! have learned so much during my time at Scentsy and As we achieved monthly and annual revenue milestones, I am forever thankful for this opportunity. we thanked employees for their hard work by providing bonus paid time off at the end of the year. This resulted —RAMONA (ROMI) QUIROS / MANUFACTURING MASTER CERTIFIED in employees receiving up to 17 additional days of pay! OPERATOR Another bonus we provide to employees to recognize their dedication to Scentsy is our Long-Term Contribution Bonus which generously rewards employees for their service to Scentsy. Each year we host an all-day employee “convention,” called Employee Culture Day. On this day, the entire

company shuts down to celebrate with learning from keynote speakers; attending workshops; participating in a health and wellness expo; enjoying team-building activities; and receiving product giveaways. Class offerings range from personal development to professional development and include a wide range of interests, from gardening to project management.

WHAT’S THE “DEFINITIVE ELEVATOR PITCH” THAT YOU WOULD OFFER TO A PROSPECTIVE EMPLOYEE ABOUT WHY THEY WOULD WANT TO WORK FOR YOUR COMPANY? CAN YOU DESCRIBE YOUR CULTURE IN JUST A FEW SENTENCES? Our business philosophy comes from a quote by Albert Einstein, “Try not to become a man of success. Rather, become a man of value. A successful man takes out of life more than he puts in. A man of value will give more than he receives.” This philosophy, combined with our values of authenticity, simplicity and generosity, has provided a solid foundation for Scentsy’s culture, and we feel the strength of our culture is one of the primary things that sets us apart as a company. By continuing to be our true selves, and embracing our differences and diversity, we never have to “sell” our company culture. It’s on full display naturally by sharing who we are and what we do.

WHAT IS YOUR TOP PRIORITY WHEN IT COMES TO MAINTAINING A GREAT WORK ENVIRONMENT? HOW HAS THAT CHANGED AS PEOPLE BALANCE WORKING IN THE OFFICE AND WORKING FROM HOME? WHAT DOES THAT LOOK LIKE FOR YOUR COMPANY? When you walk into Scentsy’s main lobby, you are greeted with our company’s values, posted for all to see: Simplicity, Authenticity and Generosity. We strive to make this a workplace where every employee has an opportunity to come as they are as well as learn and grow. We want employees to bring their whole self to work. We are hyper aware of keeping the “Scentsy spirit” alive and we continue to learn how to keep our culture in balance.

One great tool we have to help employees feel connected is called Scentral. This is our internal social and communication platform. It is an incredible way for employees all over the world to engage. Whether employees are sharing pictures of their furry friends on National Love Your Pet Day, posting about team building events or sharing photos of new babies, they can see what everyone is doing and share in their experiences.

HOW DOES YOUR COMPANY SUPPORT TEAM MEMBERS IN THEIR PERSONAL AND PROFESSIONAL DEVELOPMENT? We place a high value on opportunities for employees to learn, grow and thrive. We provide tuition reimbursement for degree-seeking employees, and we provide development funds for employees seeking certifications or skill-building in their specific profession.

Through our “Scentsy U,” we offer personal and professional development opportunities for groups and individuals on everything from fragrance to team communication. Scentsy U also partners with vendors for world-class content including Franklin Covey, Crucial Learning, Myers-Briggs Type Indicator and Gallup (CliftonStrengths). We also offer formal leadership development opportunities to help leaders develop and enhance their leadership skills while networking with leaders from all departments.

One highly-successful program we offer is Dave Ramsey’s Financial Peace University. This helps employees build their financial acumen and gives them the tools to move towards financial freedom. In 2021, employees who took the course paid off $128,148 in debt!

Our Career Exploration program allows employees to explore other career opportunities at Scentsy through formal meetings and job shadow experiences.

THE ONLY THING CONSTANT IN 2021 WAS CHANGE. HOW HAVE YOU MANAGED THE CONSTANT PIVOTS REQUIRED DURING THE PANDEMIC? HOW ARE YOU MAINTAINING AND BUILDING A SENSE OF COMMUNITY? Like all companies worldwide, we continue to navigate the ongoing pandemic, responding to unique challenges as they arise. Scentsy has always prided itself on agility and being able to adjust to changing business climates, but in the past two years, it’s been imperative that we stay nimble enough to respond to the new normal—whatever that may be.

In the early stages of the pandemic, we leaned heavily on our culture and our values to guide our decisions as we did everything we could to keep employees safe and to allow our Consultants to continue to operate their businesses online. In response, our Consultants, our employees and our customers rallied to lift Scentsy to new heights. In 2021, we reached our highest revenue in the company’s history, reaching a historic $1 billion milestone. Hope is contagious, and we’re so grateful that Scentsy is a place that provides hope during uncertain times. Our response to the challenges of the global pandemic has reinforced our values and strengthened our culture and our business. n