4 minute read
Empire Gym
Still Open, Still Covid-prepared, Still Responsible, Still Working Hard
We are still employing the myriad safety measures and mitigations we designed and implemented on day one of ‘re-opening’ after lockdown.
Your safety is still our priority and your physical and mental wellbeing is still our passion. The ‘Gold Standard’ we set is still that very same standard. Indeed, we maintain, improve upon, and learn how to further adapt this standard every week.
It’s human nature that we all become somewhat acclimatised to the situation we are living in. It’s natural that we become battle-hardened and wise. It is also true that some become tired, even exhausted with the constant background of challenging news and heightened anxiety. But now is the time to stay the course.
This is certainly the case for Empire Gym as a business and as a pillar of the local community. Our primary focus is always to fulfil the personal responsibility we feel as a family to do our very best, but I also feel that it is important to keep in mind the influence we can have in being professional, positive, prepared and decisive in our decision making around Covid safety. We can set an example.
You can still visit our website www.empiregyms. com to read the comprehensive ‘Gold Standard’ Covid Safety document I wrote in preparation for the post-lockdown ‘come-back’.
Indeed, I have recently updated it to version 2, to include many small updates, adaptations, learning points and improvements. Our exposure to daily media in the form of TV news, Social Media ‘news’, radio reports and other written ‘info’ formats, is to consume the very many ways our government has disseminated, distributed, communicated, construed and often confused in sharing a message that we want to be concise, clear and detailed.
We want our messages to be clear. Clear messaging makes people feel safer and more confident. We all digest information in different ways. But we as a business want to ensure two things:
1That the fine details and reasoning behind our decisions are readily available for people to read.
2That implementing the daily actions that the details demand is easy and intuitive, both for staff and customers alike.
So, if you want the full, transparent, researched and referenced detail, you can find it on our website, via a link to a PDF on the front page.
But I can easily summarise what you should expect when you come into the gym in reassuring, concise simplicity. Here are the key points: cannot just ‘turn up’ and you must be on our system with up-to-date contact details. temperature will be taken without fail. you enter the gym or class area. from others whenever possible. your equipment after use. different pieces of equipment. ventilation is maintained by opening the front and back doors and by using our ‘lossnay’ mechanical air exchange system. And importantly, we enforce these rules. We trust people to be responsible, but if people need to be told to adapt their behaviour to fit the standard we expect, we tell them so. A continued failure to do so means you are not welcome at Empire Gym. Indeed, if compliance with simple rules that help ensure people’s safety isn’t something you can work with for a sustained period of time, this isn’t the place for you. We were always in a great position in terms of our customers’ compliance with the expected standard. There has been a long-standing, deep-seated culture of cleaning and of honest
communication and respect between people here. It is fair to say that Empire Gym is a community
You must book a gym or class session – you
When you arrive, your forehead
You must sanitise your hands before within a community. So, for as long as we need to adapt, we will adapt. For as long as we need to learn, we will learn, and for as long as we can sustain a viable business with the incredible support of those who have stuck by us, we will continue to
You must stay two metres apart
You must spray and wipe down
You must sanitise your hands between
At all times, full and effective provide a service to the community. But, it is only the trade we continue to receive from the local community that makes Empire Gym viable. People have shown that they trust us, and we are very grateful. We Clear messaging lockdown period; we hope, with your help, we can navigate the months ahead, whatever they will bring.
makes
people In any event, we never stop working. feel safer and more We never stop trying. And we hope you can see, we never stop in our pursuit of safety, quality and service, confident. come rain, shine or Covid-19!
had incredible support during the first Please also remember that, as we are coming up to the Christmas shopping period, you can purchase Empire Gym Gift Vouchers which can be used, for gym memberships, classes and the Sun Suite.
Call 01778 344579 or e-mail enquiries@empire gyms.com if you have any questions about how to purchase vouchers in a Covid-safe manner.
Matt x
In Support Of 114 Church Street, Market Deeping, PE6 8AL Email enquiries@empiregyms.com Phone 01778 344579