Business Direction 81 by Distinctive Media Group Ltd

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Welcome to September/October edition of Business Direction. The focus of this edition is Corporate Social Responsibility (CSR) and Social Values. We will be giving you the latest news and updates on CSR initiatives across Herefordshire and Worcestershire, an update on our events and training calendar, and also introducing our new initiatives to support your efforts.

Corporate Social Responsibility and social values can involve environmental sustainability— implementing green practices, reducing carbon footprints, or supporting eco-friendly projects; community engagement—participating in local charity events, supporting local businesses, or fostering employee volunteering. In the realm of social values, businesses may emphasise diversity and inclusion, ethical sourcing, or fair-trade practices. By integrating social responsibility into your business model not only contributes to societal good but also builds a positive brand image and builds deeper connections to the business community.

The Chamber places the utmost importance on CSR and Social Value. To integrate this into our work culture, we provide every Chamber employee with a CSR Day—a day devoted to supporting the local community, often in partnership with local charities.

At the heart of the Chamber is our engagement and involvement with Members and the local business community, in a range of collaborative networks that support the development of opportunities, relationships and the local economy. Through representation, connections and promotion, we ensure Members increase their profile, gain business and have access to responsive and relevant business solutions to enable them to thrive and grow.

The Chamber adheres to a set of values that we collectively uphold. These values were redefined by all employees during a staff development day in January 2023. They have been chosen to embody the essence of the Chamber and include: Nurture, Passionate, Colourful, and Unity.

Throughout this edition, you will find insights from leading professionals and valuable perspectives on Corporate Social Responsibility and Social Values.

As such, I am delighted to introduce the latest edition of Business Direction. Best Regards,

Sharon Smith

Our Patrons are:

Sharon Smith Chief Executive

Advertise with the Chamber

Advertising is a great way of raising your business profile and provides the opportunity to enhance your company’s brand further, reaching new audiences across the two counties.

Raising the profile of your brand is an integral part of growing your business. As a Member of the Chamber of Commerce, you can benefit from a range of marketing and PR opportunities including advertising on a multitude of channels:

Adverts in Business Direction Magazine

The Business Direction Magazine is a compact, full colour magazine, packed with must read business news in the Herefordshire and Worcestershire counties. Loyal readers use Business Direction as a source of reference. With a readership of over 10,500 for every edition.

Banner Adverts on the Chamber Website With over 400,000 hits every year, our website gives Members a digital opportunity to promote

Co-locate with us!

their brand to business professionals across the two counties. Our pricing structure enables all organisations to take advantage of this marketing tool, regardless of budget.

Advertise in our Newsletters

Email Marketing is a primary communication tool for Herefordshire & Worcestershire Chamber of Commerce. With a reach of over 6,000 business professionals, our newsletters are used to keep Members up to date with the latest news and events from across the two counties.

For more information on any of our advertising opportunities, please contact our Head of Marketing: georgiaw@hwchamber.co.uk

We have an exciting opportunity for businesses in Herefordshire and Worcestershire to utilise some space in our Worcestershire office, at Warndon Business Park, WR4 9NE.

Our new flexible working arrangements, have freed up some space in our office, that we would like to share with you!

We are interested in talking to local businesses about any requirements they might have, for either flexible hotdesking space or a more regular arrangement.

The maximum space we have available is a ‘bank’ of 8 desks, up to 5 days a week, but we are open to interested parties to rent this as a whole or share the space between various businesses.

With plenty of free parking and just 2 minutes from the M5 Jnct 6, we are really accessible too.

We are sure there will be lots of questions to ask and answer about this new opportunity, so we thought we would come out to you first and gauge if there was any interest in our offer?

If you are interested to discuss this further, please drop us a note by email to: enquiries@hwchamber.co.uk

EBC Group Celebrates 35 Years of Excellence in Business

This year, EBC Group proudly marks its 35th anniversary, a milestone that stands as a testament to our unwavering commitment to delivering innovative and reliable IT solutions. Since our inception in 1989, we have grown from a small, dedicated team to a leading managed IT service provider, trusted by over 750 organisations across the UK.

Our journey over the past three and a half decades has been driven by a passion for excellence and a focus on meeting the evolving needs of our clients. We have continuously expanded our range of services, which now includes IT & Telephony, Cyber Security, Cloud Solutions, and Managed Print Solutions. These offerings are designed to ensure that our clients can operate smoothly and securely.

A key factor in our success has been our commitment to building strong, lasting relationships with our clients. By understanding their unique challenges and goals, we have been able to provide bespoke solutions that drive efficiency

and growth. Our 98% customer retention rate is a reflection of this dedication to exceptional service.

Our involvement in community initiatives, such as sponsoring the Kidderminster Harriers and Worcester County Cricket Club, underscores our belief in giving back and fostering local talent.

As we celebrate this significant milestone, we extend our heartfelt thanks to our clients, partners, and team members for their continued support. We look forward to many more years of innovation and partnership, driving success for businesses across the UK.

Control Energy Costs’ Plastic Free July

Plastic Free July, launched in 2011, raises awareness about the impact of single-use plastics and encourages sustainable alternatives. This global movement has inspired individuals and businesses to adopt eco-friendly practices and reduce their environmental footprint.

At Control Energy Costs, we use recycled coasters, provide reusable kitchenware for our staff, and have installed recycling signage throughout our facilities. These

actions mark the beginning of our journey towards a plastic-free environment.

Understanding our environmental impact also involves monitoring greenhouse gas (GHG) emissions, categorised into Scope 1 (direct emissions), Scope 2 (energy purchases), and Scope 3 (indirect activities like transportation).

By sharing our experiences, we hope to inspire others to join the movement and make a positive impact on the planet. Reducing plastic use is a collective effort, and together, we can create a cleaner, greener future.

Contact Control Energy Costs’ Nigel Addison-Evans about how we can help your business reduce its environmental footprint at nigel.addison-evans@cec.uk.com

How does ISO support CSR?

ISO certification is key in supporting your Corporate Social Responsibility (CSR). Here, local ISO experts at ISO Quality Services explain how:

ISO 9001 Quality Management ensures consistent delivery of your products and services, ensuring you always meet customer needs and expectations. Not only does this build stakeholder trust, but improves resource efficiency and your environmental impact too.

ISO 14001 Environmental Management encourages you to take a proactive approach to adopting eco-friendly operations, reducing your overall environmental impact.

ISO 27001 Information Security safeguards your sensitive information from threats, ensuring privacy and security for your stakeholders. It enhances trust and promotes the ethical handling of data, addressing the growing concerns around data protection and cyber threats.

ISO 45001 Occupational Health and Safety ensures safe and healthy working conditions. The standard focuses on fostering a safety culture, enhancing the overall working environment and reducing the number of incidents related to workplace injuries and illnesses.

To learn more about how ISO certification can support your CSR, you can call ISO QSL today on 0330 058 5551 or visit their website at www.isoqsltd.com With their commitment to helping make businesses better and their flexible, hand-held approach to ISO certification, embarking on your ISO journey couldn’t be easier.

Find out more at ebcgroup.co.uk

Hallmark Whatley Hulme Solicitors: A Success Story with EBC Group

Hallmark Whatley Hulme Solicitors (HWH Law), Worcester’s oldest law firm, dating back to 1790, faced considerable challenges in 2015. Their outdated IT systems were not only hampering current operations but were also preventing future growth. Lacking remote access, reliability, and burdened by multiple service providers, inefficiencies and high costs were a persistent issue.

To modernise their operations and secure their future, HWH Law turned to EBC Group. With a comprehensive IT overhaul, EBC Group provided a scalable, reliable solution, complete with enhanced security measures, a robust disaster recovery plan, and improved connectivity through a new leased line to EBC Group’s data centre.

Why EBC Group?

The relationship between HWH Law and EBC Group began with EBC Group’s management of their print services. Given their positive experience, HWH Law saw the potential to consolidate all their IT needs under one provider to streamline operations and reduce costs.

After evaluating potential partners, HWH Law determined that EBC Group’s expertise and full-service offerings were the best fit for their IT strategy. EBC Group’s role extended beyond providing hardware; they also installed tailored software and implemented cybersecurity solutions to protect HWH Law’s sensitive data and network from threats.

By centralising their IT operations with EBC Group, HWH Law improved their security posture, enhanced operational efficiency, and gained the confidence to focus on growing their business.

Addressing Emerging Cybersecurity Challenges

In 2023, HWH Law recognised the growing complexity of the cyber landscape. Despite holding Cyber Essentials certification since 2014, they knew their IT strategy needed to evolve to stay ahead of increasingly sophisticated threats.

Handling sensitive client data and client funds, HWH Law was keenly aware of their responsibility to safeguard against fraud and cyberattacks, especially in compliance with the Solicitors Regulation Authority’s (SRA) Code of Conduct.

EBC Group worked closely with HWH Law to review and enhance their approach to cybersecurity, ensuring they remained protected and compliant with regulatory requirements. This proactive approach enabled HWH Law to continue serving their clients securely, while staying vigilant against emerging threats.

The Solution

EBC Group began the process by conducting on-site visits and delivering a detailed service report outlining areas for improvement. This in-depth analysis revealed opportunities for significant cost savings, which were reinvested into upgrading the firm’s infrastructure.

HWH Law values their longstanding relationship with EBC Group.

Key improvements included:

New Mail and Firewall Defences: Further investment in servers and security, coupled with a migration to EBC Group’s data centre.

Virtual Backup and Disaster Recovery Plan: Advanced backup solutions now replicate HWH Law’s data at EBC Group’s secure data centre.

Remote Desktop Environment: Offering flexibility for employees to work remotely, seamlessly accessing a unified platform.

Leased Line Implementation: This direct connection to EBC Group’s private cloud improved communication infrastructure and facilitated Voice over IP (VoIP) capabilities.

The Impact

The system upgrades provided by EBC Group transformed HWH Law’s IT infrastructure, significantly enhancing their security, reliability, and scalability. The improvements allowed them to streamline their operations and position themselves for future growth.

Additionally, EBC Group trained HWH Law’s staff on cybersecurity best practices, ran awareness campaigns, and implemented SentinelOne, a cutting-edge cybersecurity product. This further strengthened the firm’s ability to mitigate cyber risks.

A Lasting Partnership

HWH Law values their longstanding relationship with EBC Group, which is built on trust, understanding, and mutual respect. The support and guidance provided by EBC Group have been instrumental in navigating complex IT decisions, ensuring that HWH Law’s needs are met with expertise and care.

As they look to the future, HWH Law plans to continue leveraging EBC Group’s expertise, particularly as they transition to cloud-based legal management software in the next two years. EBC Group’s ongoing support ensures that HWH Law remains focused on practising law, while EBC Group takes care of their IT environment, keeping it secure, reliable, and future-proof.

Oakland International and Friends Training

For 200-Mile Charity Cycle Challenge

Oakland International colleagues and friends are in training ahead of an epic three-day and 200-mile bike ride from Brighton to Warwick (6th to 8th September) to raise funds for children’s charity Molly Ollys.

Oakland International Strategic Innovation Manager Luke Attwell said: “We are a team of eighteen friends, colleagues and family members who have all decided to take part in Molly Ollys’ annual charity cycle ride, this time from Brighton to Warwick, an arduous 200-mile trip climbing up thousands of feet over the 3-days.

“Having supported for the past few years the number of riders taking part has grown with this group the biggest ever contingent of people Oakland International have sent, and in September we will joining 30 other riders from across the country taking on this incredibly hard challenge, so between now and then we have a lot of training to do to ensure we’re fully up to speed!”

The Oakland and Friends team include Oakland staff from Bardon, Corby and

Redditch sites, the Founder of EORI at Worksop, and family members from Attwell Farm Park together with supplier partner Central IT Solutions.

Molly Ollys supports children with life-threatening illnesses and their families helping with their emotional wellbeing. They fulfil wishes by providing gifts to individual children, donating their therapeutic toy ‘Olly

The Brave’ and his story books, donating and supporting bespoke projects such as funding a Paediatric Palliative Care Consultant and by furnishing the Magnolia House palliative care facility at Birmingham Children’s Hospital, and so much more.

Every wish Molly Ollys grants costs around £500 and to date the charity has helped over 18,000 children, granted more than

3,600 wishes, provided over 17,200 Olly

The Brave and books to more than 70 hospitals in support of children living with a life-threatening illness in the UK.

Added Luke: “Molly Ollys is a very deserving charity, and we really mean it when we say it’s not like any other.” and added, “Please support and donate however much money you can as every penny donated is greatly appreciated by us and by Molly Ollys.”

To donate and support team ‘Oakland and Friends’ please visit: www.justgiving. com/page/oakland-and-friends1719432088590

Talbots Law golf event raises £4,000 for good cause!

A charity golf day has raised more than £4,000 for Acorns Children’s Hospice.

The tournament, organised by Talbots Law, brought together 20 teams from across the Midlands & Worcestershire professional community to take part in a charity golf day at Stourbridge Golf Club. Participants on the day also enjoyed a networking breakfast, 3-course dinner and sporting memorabilia auction either side of their golfing, with event support provided by AMROS Golf Event Management.

This was the second annual Talbots Golf Day and, according to the company’s

Sales Director, Callum Haynes, there are plans to scale the event even further in its third year:

“We couldn’t be happier with this year’s golf day and I’d just like to extend a huge

thank you to all of the team at AMROS, Stourbridge Golf Club and here at Talbots that made it possible.

Planning for next year has already begun and we can’t wait to surprise our returning teams and engage new businesses across the region, bringing great people together for a fantastic cause!“

Talbots Law is an employee-owned law firm with 11 offices and 480 staff across the region, with local offices in Worcester, Bewdley and Kidderminster.

Considerations as a tenant in commercial property

If you’re considering renting a commercial property in Herefordshire or Worcestershire, here are my top three tips:

Repair Obligations – as a tenant, ideally you want to limit your repair obligations so upon vacating the property, you’re only required to hand it back as you found it. You can limit your obligation to repair through an agreed Schedule of Condition.

Permitted Use – you must carefully consider whether the agreed definition of permitted use will allow you to use the property as intended. It is your

responsibility as a tenant to ensure you can use the property for its intended purpose.

Break Clause – if a break clause is agreed, a tenant must ensure the clause does not negatively impact their ability to hand back possession of the property. Limiting the clause to provide for no third-party possession can assist.

Although this isn’t an exhaustive list, these are some key points to consider if you’re a tenant thinking of entering into a new lease.

For further advice, email Molly Wall at mfg Solicitors through molly.wall@mfgsolicitors.com

More information about support and our policies can be found on the Chamber website hwchamber.co.uk/ support/policy

Herefordshire & Worcestershire

Chamber of Commerce Responds to General Election Results

Sharon Smith, Chief Executive of the Herefordshire & Worcestershire Chamber of Commerce, congratulates the Labour Party on its successful general election campaign and pledges to work collaboratively with the new government to foster economic growth and stability.

“Congratulations to the Labour Party on their recent victory. We are eager to see their strategies for driving the country forward and how we can support our 1200 Chamber Members across Herefordshire, Worcestershire, and beyond.

Our Members have consistently demonstrated their strength and adaptability in the face of various challenges, now, they look to the

Our commitment is to work hand in hand with the government, offering robust support to our Members to stimulate business growth.

new government to provide the stability and opportunities necessary for future growth.

We are particularly interested in collaborating on policies that support interest rates, tackle inflation, address the skills gap, and navigate the ongoing impacts of Brexit. We look forward to engaging with both re-elected and newly elected MPs to create a conducive business environment.

Our commitment is to work hand in hand with the government, offering robust support to our Members to stimulate business growth. Together with the new government and British Chambers of Commerce, we aim to build a thriving local economy that benefits not only our businesses but also our communities.”

For more information on the benefits of Chamber membership and the various skills and funding opportunities available, please visit www.hwchamber.co.uk

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Innocent Drinks tapped into the demand for healthy beverages by testing smoothie recipes and branding at a music festival, gathering consumer feedback. The positive response led to their successful launch, with a research-driven focus on health and sustainability, eventually leading to Coca-Cola acquiring a majority stake.

Learn more about your research needs: www.splitsecondresearch.co.uk

Delivering the whole journey for aspiring tech professionals with The Trade Manager

Talent Experience = employers assuming their Social Value Responsibility for developing and educating their person, not just employing and training their worker.

It is both a privilege and a responsibility to be an employer organisation, isn’t it? This point will be polemic, but let’s explore it. We talk about Corporate Social Responsibility, but do we also have a Social Value Responsibility? And, if so, what is that for each of us?

Many workers in Worcestershire today are assembly-line workers - whether they know it or not. The reason can be traced back to Adam Smith, the father of modern economics. Smith believed that when it came to work, people were fundamentally lazy. If you want people to work, he argued in his classic 1776 book The Wealth of Nations, you must make it worth their while. And if you do make it worth their while - by paying them a decent wage - what they actually do doesn’t matter very much.

But the way most of us work is rapidly changing via the robotisation, the

automation and now the AI augmentation of our everyday work deliverables. Adam Smith’s attitudes to work were not even universally correct when we lived in an industrial economy. But, nowadays, as we become more of a knowledge economy, Smith is becoming decreasingly correct, not just incorrect in universal terms, in this knowledge economy, employees are asking their employers to both: expect and require them to deliver as a thinking, nuanced and contributory adult and to formatively and supportively guide them to deliver as a thinking, nuanced and contributory adult. Workers don’t just want a salary and tasks; they want their employer to develop them as a person.

As an Apprenticeship provider, The Development Manager (TDM) understand that we have a social value responsibility to develop the person, (soft skills) as well as the worker, (digital Skills). Our Skills and Knowledge Coaches deliberately and formatively develop knowledge, skills and behaviours against the standard defined by the Institute for Apprenticeships and Technical Education, (soon to be Skills England).

Hayward Wright recruits new team member to drive growth in Worcestershire

Leading Worcestershire-based accountancy firm, Hayward Wright, has recruited Daniel Lewis to join their team to help lead and grow its Worcester office.

Lewis joins Hayward Wright following his time in industry as financial controller for a manufacturer and before this, he spent several years in practice, holding the role of practice manager for Evesham-based GC Accountancy, and at Grant Thornton and is a qualified accountant with the ICAEW and AAT. He will be responsible for managing a client portfolio of owner-managed businesses and he will also work closely with the managing director of the firm, Alistair Hayward-Wright, to continue to drive the growth of the firm of their Worcester office.

Daniel Lewis commented: “I am thrilled to be joining Hayward Wright at such an exciting stage of their growth and contribute to their ongoing success. The trading environment remains challenging for many businesses that are looking for an accountant who can be a trusted advisor to help them navigate those headwinds and take advantage of new opportunities. Hayward Wright is well-placed to deliver this.”

Alistair Hayward-Wright, managing director at Hayward Wright added: “We’re delighted that Daniel has joined our team. His combination of industry and practice experience brings a lot of value to our clientbase which is predominantly owner-managed businesses that value clear and robust advice along with great interpersonal skills from their accountant. Daniel is a great fit for our business, clients, and our growth plans and I’m excited about the future and what he brings to our firm.” www.haywardwright.co.uk

Hazelton Mountford welcome Senior Account Executive

Richard Barry to the team.

The only independent Chartered Insurance Brokers in Worcester are pleased to announce their latest team recruit as Richard Barry.

Well known in the industry throughout Worcestershire and surrounding areas, Richard joined the company in July 2024.

Director Jake Mountford confirms: “On behalf of all the team at Hazelton Mountford, we extend a very warm welcome to our colleague Richard Barry. With Richard now on board, we’re all setting our sights firmly on the future and looking forward to working together. It’s great to have you with us!”

Richard brings with him over 30 years’ experience in the insurance industry, an initial 15 years in a claims and underwriting background, in Worcester and Cheltenham, and more recently 19 years commercial broking, back in his home city of Worcester.

Using a wealth of technical underwriting and risk management knowledge, Richard is able to help the insurance needs of clients in a variety of sectors including, but not exclusively, Motor Fleet/Haulage, Motor Trade, Farm, Retail, Professional and more.

Richard takes up a role as Senior Account Executive with Hazelton Mountford, arriving with an excellent reputation for building and maintaining key client, and insurer, relationships.

Richard says: “I’m looking forward to continuing my career in insurance here at Hazelton Mountford. If you’d like to chat with me, or another member of the team, we’re here to help.”

Call us on 01905 611 951 or head to www.hazeltonmountford.co.uk or pop in at 4 Bank Street, Worcester WR1 2EW.

Energy Training Centre ramps up courses for engineers at Evesham New College

Delays to the government’s ban on buying new gas boilers is leading to a specialist training centre ramping up its courses for engineers.

Gas boilers across the UK are being phased out and plans had initially been in place to ban their installation after 2025.

The Government last year delayed this deadline by 10 years to 2035. The deadline will mean that no new gas boilers can be installed and homeowners will be required to switch their boiler when it is due to be changed.

The Energy Training Centre at Evesham New College, which is part of college group WCG, is a purpose made training and assessment facility for individuals working in gas, electric, plumbing, heating and renewable energy.

It works primarily with small local businesses from across Warwickshire, Worcestershire, Herefordshire and Gloucestershire. The centre is equipped with the latest resources and systems to ensure training meets the ACS Gas Training standards.

Roy Thomson, WCG Centre Coordinator for the Energy Training Centre, says that the change of deadline means that its vital that training is still being delivered to develop gas engineers.

“When the government first revealed its plans for the 2025 deadline, a lot of people in the gas industry started to look at diversifying into other sectors, and if you were a young person coming into the industry you likely wouldn’t have chosen to focus on gas,” said Roy.

“However, with the government now pushing that deadline back by 10 years, there is a new demand for engineers to deliver servicing and works associated to gas boilers.

“There is still a need for more gas engineers and, as with many professions, there is a skills shortage in the sector.”

For more information about Evesham New College’s Energy Training Centre visit www.wcg.ac.uk/energytrainingcentre

The University of Worcester Business School Help to Grow: Management Course

The University of Worcester Business School are now accepting registrations for the government-backed Help to Grow: Management course, starting on 3rd October 2024.

Delivered in collaboration with industry experts and experienced entrepreneurs, Help to Grow: Management includes 12 weeks of in-depth training, 1:1 business mentoring, and the opportunity to grow your business, fast. You will hear from inspirational business leaders and learn alongside local leaders like you with bespoke peer-to-peer networking sessions.

Help to Grow: Management is aimed at senior leaders in small and medium sized businesses and can be accessed through a blend of online and face-to-face sessions to support study around existing work commitments. The course is 90% funded by the government, and costs just £750.

Help to Grow: Management will open the door to growth for business leaders across Herefordshire and Worcestershire.

Step through the door to growth and sign up today: www.worcester.ac.uk/ about/academic-schools/worcesterbusiness-school/for-organisations/ herefordshire-worcestershire-help-togrow-management-course.aspx

Alternatively, if you’re interested in finding out more about the Help to Grow: Management Course, please contact:

Joanne Murphy - Business Development Manager at Worcester Business School, via email on: joanne.murphy@worc.ac.uk . or Laura Swain - Business Development Officer at Worcester Business School, via email on: l.swain@worc.ac.uk

Heating & cooling company, Jaga UK, opens new eco-facility

A Ledbury-based company specialising in innovative, sustainable heating, cooling, and ventilation systems has opened its new low-carbon facility, Kriekels House.

Named after the founding family, the state-of-the-art building was inaugurated on 20 June with an open morning for local businesses to learn about renewable technologies and an afternoon ceremony for employees and customers.

A Vision for Net Zero

Jan Kriekels, CEO of Jaga, emphasised the company’s commitment to decarbonising buildings, highlighting the importance of achieving net-zero emissions and Jaga’s role in this global initiative.

Features of Kriekels House

Kriekels House, designed with a fabric-first approach to maximise energy efficiency and minimise carbon emissions, includes: Two conference rooms for hire.

A demo and training facility for heating professionals, students, and the community to learn about renewable technologies and low carbon heating and cooling.

Heating and cooling provided by Jaga’s high-efficiency heat pump radiators, powered by ground source and air source heat pumps.

Solar PV covering half the roof space, supporting the facility’s electricity needs and providing electric car charging for staff and visitors.

A fully accessible plant room on display.

A Hub for Learning and Innovation

Phil Mangnall, Managing Director of Jaga UK, expressed excitement about the new facility, stating, “After 11 months of building,

we’re delighted to have moved into and officially opened our new building. Kriekels House is designed to foster learning and innovation, and embodies our company ethos – centred around sustainability, creativity, and social responsibility. We look forward to welcoming local organisations, schools, and colleges to use our facilities and learn more about renewables and low carbon heating and cooling.”

Hereford Care Homes Participate in Heartfelt Memory Walk

Hampton Grange and Gwen Walford Care Homes proudly took part in a Memory Walk to honour the cherished memories of past residents, Joe and Tom, while raising vital funds for St Michael’s Hospice in Hereford.

The event, held at the picturesque Queenswood Arboretum in Leominster, brought together staff, residents, friends, &

Bees Knees

families in a celebration of life & community.

Under the bright and encouraging sunshine, participants embarked on their walk, their spirits lifted by the beautiful weather and the shared purpose of supporting a worthy cause.

The collective effort resulted in an impressive fundraising total of over £400, a testament to the dedication and generosity of everyone involved.

Trish McCaffrey, Home Manager, expressed her heartfelt gratitude and admiration for

everyone’s support, saying, “We are incredibly proud of our residents, staff, and all the friends and families who joined us for the Memory Walk. Joe and Tom were very dear to us, and it was heartwarming to see everyone come together to honour their memory in such a meaningful way. Raising over £400 for St Michael’s Hospice is a tremendous achievement, and we are delighted to contribute to their invaluable work.”

For more information, call 0808 175 6408 or visit www.rotherwood.care

flies in to support Midlands Air Ambulance

Marketing & PR agency Bees Knees was delighted to support Midlands Air Ambulance (MAAC) at the Three Counties Show earlier this year.

Volunteer Fundraiser and Bees Knees

Founder Rosie Hamilton oversaw tours of ‘the Pod’ which is a decommissioned helicopter. Many of the visitors were children and young families who took turns sitting in the cockpit and viewing the mission-ready equipment in the back which included a stretcher and even a dummy crew member.

‘Quite a few of the children had seen a helicopter flying over at some point and

were genuinely interested in what happens during a mission. So it was a really engaging and rewarding experience’ said Rosie

Diane Thomson, Worcestershire fundraising executive for Midlands Air Ambulance Charity added: ‘It is thanks to those in our local communities, like Rosie, that we are able to continue making lifesaving missions possible. A big thank you to Rosie for

volunteering her time and supporting our vital pre-hospital emergency service.”

For further information visit the website: www.midlandsairambulance.com

Leading the way in luxury catering with Paisley Flour

Paisley Flour Catering, under the visionary leadership of Emma Passey, has revolutionised the catering industry with a distinct touch of luxury.

Beginning her culinary journey in 2001, she honed her skills through years of diverse chefing experiences, including stints in luxury ski chalets and super yachts. These prestigious roles not only refined her culinary expertise but also instilled a deep understanding of opulence and sophistication.

Upon her return to the UK, she identified a significant gap in the market for high-end, bespoke catering. With her innate sense of style and trend-setting prowess, she embarked on a mission to fill this void. Today, Paisley Flour is synonymous with luxury and exclusivity, often catering to an elite clientele that includes weddings, corporate events, celebrity gatherings and product launches.

The company’s success is a testament to her leadership and vision. Supported by a dedicated team of specialist chefs and office staff, Paisley Flour Catering delivers unparalleled culinary experiences. Each event is crafted with meticulous detail, ensuring that every dish creates a memorable experience.

Looking ahead, she has ambitious plans to further elevate the brand by introducing a new venue in Worcestershire, Paisley at no 106. This exclusive space, opening in October 2024, will be available for private hire, allowing guests to indulge in their exquisite culinary creations.

Her journey from chef to entrepreneur exemplifies the impact of women in business, showcasing how passion, creativity, and leadership can transform an industry. Paisley Flour continues to set the standard for luxury catering, embodying a blend of elegance and innovation.

Telephone: 01299 333555

Email: contact@paisleyflourcatering.co.uk

Website: www.paisleyflourcatering.co.uk

Supporting clients with ISO systems

“There is no limit to what we, as women, can accomplish.” – Michelle Obama

I’d reached a point in my life where I felt something had to change. I needed to change and grow. So I took the leap from being employed, to developing MH ISO Consultancy Ltd in early 2024. Some of my business aims include making ISO standards easier to understand, implementing user friendly ISO management systems, whilst having a realistic approach to helping my clients that find ISO “jargon” a headache!

In my career so far, I have supported clients throughout their ISO journey’s by implementing and maintaining their ISO systems, and proudly assisting clients in successfully gaining their respective ISO certifications.

Melissa has over 8 years of experience working with internationally recognised standards such as ISO 9001:2015, ISO 14001:2015, ISO 45001:2018 and IATF 16949.

Whether you need help with conducting internal audits, creating an ISO gap analysis, creating & communicating Health & Safety toolbox talks, creating Risk Assessments, maintaining legal registers and much more..

Get in touch with Melissa, a friendly, honest and approachable professional who holds the below certificates.. (to name a few!)

NEBOSH General Certificate

Lead auditor in ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018.

Internal auditor IATF 16949.

“If you put your mind to it, you can accomplish anything” – (‘Back To the Future’)

Email: mhancoxconsultancy@gmail.com

LinkedIn: www.linkedin.com/company/mh-iso-consultancy-ltd

Emma Passey Director, Paisley Flour Catering

Melissa Hancox Director, MH ISO Consultancy Ltd

Neuromarketing with Split Second Research

As an engineer working in research, I recognised the biases that exist in self-report research methods. In 2011, I was invited to be part of a different kind of research, known as neuromarketing, through a 10-country MTV study. Learning about this method felt like a eureka moment— I had found a research approach less prone to biases that brings us closer to the truth. This passion led me to co-found neuromarketing research agency, Split Second Research, where I’ve collaborated with companies such as Coca-Cola, Shell, SC Johnson, and Johnson & Johnson. My other passion is my commitment to women’s empowerment. I find it satisfying to work on projects that supports equality and inclusion for women. For example, I am very privileged to be working closely with The Female Lead charity, founded by Edwina Dunn, who invented the Tesco Clubcard.

I was honoured to win a Research Hero award from the Market Research Society in 2024 and to be nominated for the Midlands Women in Tech Awards 2024 (winners to be announced on 4 October). To help scale our UK-based neuromarketing agency, I established a software business in the Philippines, significantly boosting turnover, staff, and profits year on year. A key achievement has been developing the Connoisseur Suite, a SaaS platform that has evolved over seven years, reducing project delivery time by 60-80% and resulting in cost savings for clients, enabling them to conduct the research needed to help them grow. This platform offers other research agencies a less biased alternative to self-report surveys and gives small businesses access to conduct essential market research.

Telephone: 07878455944

Email: info@splitsecondresearch.co.uk

Website: www.splitsecondresearch.co.uk

Keeping standards high with The Loo of The Year Awards

Becky Wall BEM, has been a business owner now for over 26 years.

She set up her first business as a Celebration Co-ordinator dedicated to organising personal and corporate events after studying Event Management. Whilst running this business she found a niche in the market for High Standard Luxury Mobile Toilets. Becky and her husband Charles went on to establish A Plush Flush in 2005, a Luxury Mobile Toilet Company.

Becky is very passionate about toilets being of a high standard and her mobile toilets have been achieving the highest grades for over 19 years now with the Loo of The Year Awards; which has helped keep standards high and also been a great tool for marketing. In 2020, Becky was asked to train and become an Inspector for The Loo of The Year Awards, as her knowledge of the awards and the judging criteria was very much embedded after entering for many years. Then in late 2020, the Managing Director announced he wished to retire and asked if Charles and Becky would like to purchase the Company”. This acquisition was completed in April 2021 and now both companies are run in tandem.

For over 37 years, The Loo of the Year Awards has encouraged the highest possible standards in all away from home washrooms. The organisation has boosted its social media presence and looks forward to a future where gradings from Loo of the Year Awards are considered to be equally important as Food Hygiene Ratings.

Telephone: 01531 640715

Email: information@loo.co.uk

Website: www.loo.co.uk

Geraldine Trufil COO & Co-founder Split Second Research

Becky Wall Managing Director, Loo of the Year Awards

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FREE Training Courses for Worcestershire residents

Herefordshire & Worcestershire Chamber of Commerce is now delivering free training courses as part of the UK Shared Prosperity Funding.

The training courses are free for individuals living in Wychavon*, Worcester City and Wyre Forest. These new training courses will be booked on a first-come, first-served basis to residents in these districts.

Working with the Worcestershire LSIP, surveys found employers identified two large skills gaps that are crucial in the workplace. To help those within the local districts develop these skills, the Chamber has designed two training courses: ‘IT for the Workplace’ and ‘Professional Skills for the Workplace’. To be eligible for these training courses, you must live in Worcester City, Wyre Forest, or Wychavon*.

Each training course will be held across two days at the Herefordshire and Worcestershire Chamber of Commerce. ‘IT for the Workplace’ will cover, Basic IT

AXA Healthcare

Administration, Internet Safety and Security, Exploring Microsoft packages and an Introduction to Social Media. The second training course ‘Professional Skills for the Workplace’ will cover, Assertiveness and Confidence, Work Ethics and Professionalism, Interview and Presentation Skills, Time Management and Communication Skills.

Individuals can attend both training courses, however availability is limited, therefore, the Chamber encourages those interested to book as soon as possible. For more information, visit the website at www.hwchamber.co.uk/skills-solutions

*Wychavon residents must have 20% of the training cost subsidised by their employer.

Herefordshire & Worcestershire Chamber of Commerce is pleased to remind its members of the exclusive business healthcare cover offered through its affiliate partnership with AXA, a leading global insurance provider.

This valuable benefit is available to all Chamber Members as part of their Membership package, providing them with access to comprehensive healthcare solutions at discounted rates. The Chamber’s commitment to supporting the well-being and success of its Members is further demonstrated through this offering. Through the affiliate partnership with AXA, Chamber Members can take advantage of a range of benefits specifically designed to meet their healthcare needs. AXA’s Business Healthcare Cover encompasses private medical insurance, health cash plans, and employee assistance programs, among other options.

For more information on how to use this Membership benefit, visit www.hwchamber.co.uk or call 01905 673 600

Jobs Board

MEMBER BENEFITS

This dedicated page will allow Members and non-members to upload their job openings, with the page receiving targeted promotion by the Marketing team.

The aim of the page is for Members to make the most of the Chamber’s extensive business network and attract as many candidates as possible. Members are not limited to the number of vacancies they can upload and how often; however, non-members, who can still use the calendar, will have to pay for each submission.

The Chamber also hopes the page will be used by those looking for a new job or those looking to change their career path. With the network the Chamber has, the page will cover a wide variety of industries.

Submitting a vacancy is easy. Members can head over to their members area on the website to upload; this will then be reviewed and uploaded within 48 hours*. Non-members can contact the Marketing team at marketing@hwchamber.co.uk or call us on 01905 673600

*excluding weekends and bank holidays.

GLP TR AINING

SPECIALISED HIGHER TECHNICAL QUALIFICATIONS FOR LOCAL EMPLOYERS

We're launching Higher Technical Qualiﬁcations (HTQs) this September and we've got some exciting offerings available for local employers.

Our HTQs consist of a range of Level 4 and 5 qualiﬁcations in Management, Coaching and Construction.

Each of these 12-24 month courses have been developed in partnership with employers to be relevant to occupational standards, as well as have delivery options that suit work schedules and lifestyles, including fully remote on-demand learning and/or classroom-based study in our Worcester training centres.

SKILLSBOOST

To celebrate this launch, we're offering a specialised offering for Worcestershire employers, in partnership with SkillsBoost funding where you can upskill Worcestershire resident employees up to £12,000 and claim back 50% of the costs.

CONSTRUCTION

• Higher National Certiﬁcate in Construction Management

• Higher National Certiﬁcate In Quantity Surveying for England

• Higher National Diploma in Construction Management for England

• Higher National Diploma in Modern Methods of Construction for England

MANAGEMENT

• Diploma in Coaching for Professionals

• Higher National Diploma in Leadership and Management for England

• Foundation Degree in Business and Management

MULTIPLE FUNDING OPTIONS

• Skills Boost Funding

• GLP Training Scholarship worth £1500 per year of study

• CITB Grant Funding for Construction HTQs

• Employer Discounts for Multiple Staff Members Self Funded Via Adult Learner Loans

Data protection and intellectual property: why they matter to your business

Data protection

Protection of an individual’s personal information has been on the agenda since the 1980s, and has come into focus in current years as a result of some well-documented abuses of personal information – think of the Cambridge Analytica headlines in 2018 relating to the mass scraping and sharing of personal data provided to Facebook.

A business’s staff, customers and suppliers deserve to have their personal data, which goes further than their payment data, protected against accidental loss as well as malicious hackers.

This is what current legislation addresses. Practically speaking, this means that businesses should avoid collecting and processing any personal data from anyone unless it is strictly necessary.

What data collection is “necessary”?

This may be closely linked to the purpose and lawful basis for the collection: is the personal information about customers relevant to the order they have placed or for payment or delivery? If not, is it being collected for marketing or advertising purposes? In the case of the latter, businesses will need to consider carefully whether they need to get consent from the customer before collecting information. The use of cookies on a website requires a banner enabling users to easily refuse cookies and the collection of their personal data. This includes device identifiers, ISP addresses or their user journeys and abandoned orders. Referring users to browsers where they should be able to “switch off cookie use” is no longer an acceptable practice under data protection law.

Data protection law compliance requires very targeted actions on behalf of businesses, depending on what products or services are being provided, and how. Compliance with data protection law has become for many part of their “business ethics”; non-compliance can attract damage to reputation and claims by individual data subjects not to mention data breaches.

Intellectual property

Intellectual property (IP) is an important and valuable asset for any business to identify and protect. The three main types of IP most business will own are as follows:

Copyright

Copyright protects any materials created in relation to the business activities of the company. These include company logos, website content and training materials. Copyright is automatically assumed on creation and there is no need to register it.

You can put third parties on notice of your copyright by adding the copyright logo, your company name and the year of creation as a footer to any materials created for use in your business.

Trade marks

Trade marks are signs – often words or logos – which are used by your business and which your customers use to recognise the goods or services as originating from your business.

The most common trade mark a business will own is the company name and logo but surprisingly few businesses take the important step of registering these as trade marks. Not doing so leaves businesses open to trade mark infringement – anyone could copy your brand without permission.

Domain names

Domain names are still a relatively new type of IP but one that most businesses will own.

To be considered the owner of a domain name your business must be listed as the registrant of the domain name.

A common issue often encountered by businesses involves third parties registering a domain name relating to your company name or trade mark before you have the chance to do so. Therefore it is important to check the availability of domain names relating to your company name or trade mark(s).

Top five tips for business to protect their IP

1. Learn to identify the different types of IP owned by your business

2. Secure protection for the IP belonging to your business at the earliest possible stage

3. Maintain good records of IP owned by your business

4. Keep a watch out for any competitors using IP similar to that owned by your business

5. Review your business regularly for new IP.

Data protection and intellectual property are two facets which are often overlooked by businesses – but can both be detrimental and create difficult commercial scenarios if not adhered to properly.

For more information, please contact

Alice Wright, Chartered Trade Mark Attorney

Daniel De Saulles, Partner, Commercial team

Georgia Shriane, Legal Director, Commercial team

More information about each training course and upcoming dates can be found on the Chamber website hwchamber.co.uk/eventsand-training-calendar

Kimal PLC complete IOSH Managing Safely Training

Kimal PLC is an innovative manufacturer and distributor of customised procedure packs and vascular access devices to clinical departments in over seventy countries worldwide.

Fully recognising the importance and benefits of providing a safe place of work for its staff and driving the health and safety continuous improvement culture, Kimal committed and invested in the delivery of a range of management training opportunities which included the IOSH Managing Safely course. Herefordshire & Worcestershire Chamber of Commerce has been proud to have partnered with Kimal PLC to deliver the IOSH Managing Safely training.

Gail Hatfield, Kimal’s Group People Director, said: “We recognised the IOSH Managing safely course is a great foundation safety training course which ensures participants increase understanding of safely legalisation and its practical application within day-to-day operations.

We are extremely proud and pleased that 24 colleagues attended and passed the course!

Following completion, we have already seen the positive and enhanced enthusiasm and commitment in health and safety. We would also like to thank Dawn from the Chamber for her excellent guidance and teaching”. The training took place at Kimal’s premises in Bromsgrove and Worcester over a period of several weeks and involved theory, practical exercises and group discussions providing an interactive platform to enhance the learning experience. By electing for a bespoke option, training days and associated cohorts could be arranged to suit production schedules thus also ensuring continuity during the extensive training program.

Certificates were presented by Managing Director, Matthew Press during an informal lunch recognising the achievements of those who completed the course. www.kimal.com/en

Meet the Chamber Training Team

Our Chamber Training Team are on hand to support you with any questions you may have. For further details, please do not hesitate to contact the team on 01905 673600 or email training@hwchamber.co.uk

Olivia Williams, Head of Events & Training

Amanda Swingewood, Training Co-ordinator

Saskia Murphy, Events & Training Assistant

Training & Development

September Course Dates

Employment Law Update

Thursday 12 September, 10.00am-3.00pm

£169+VAT Members / £210+VAT Non-members

Location: Worcester

Excel Masterclass

Tuesday 24 September, 9.00am-15.45pm

£210+VAT Members / £260+VAT Non-members

Location: Worcester

October Course Dates

Managing People in the Team

Tuesday 1 October, 9.00am-4.00pm

Using the Telephone and Virtual Platform Selling

Monday 16 September, 9.00am-4.00pm

£169+VAT Members /

£210+VAT Non-members

Location: Worcester

Google Analytics 4 - GA4 Workshop

Tuesday 17 September, 9.00am-12.30pm

£95+VAT Members / £115+VAT Non-members

Location: Virtual

Intermediate Microsoft Excel

Wednesday 18 September, 9.00am-4.00pm

£169+VAT Members / £210+VAT Non-members

Location: Worcester

Mental Health First Aid at Work

Thursday 19 September, 9.00am-4.00pm

£210+VAT Members / £260+VAT Non-members

Location: Worcester

Sales Techniques to Close the Deal

Wednesday 25 September, 9.00am-4.00pm

£169+VAT Members / £210+VAT Non-members

Location: Worcester

Manual Handing

Thursday 26 September, 9.00am-4.00pm

£95+VAT Members / £115+VAT Non-members

Location: Worcester

£169+VAT Members / £210+VAT Non-members

Location: Hereford

An Introduction to Finance for the Non-financial Manager

Wednesday 2 October, 10.00am-3.00pm

£169+VAT Members / £210+VAT Non-members

Location: Worcester

Advanced Microsoft Excel

Thursday 3 October, 9.00am-4.00pm

£169+VAT Members / £210+VAT Non-members

Location: Worcester

Emergency First Aid at Work (1 Day)

Tuesday 8 October, 9.00am-4.30pm

£95+VAT Members / £115+VAT Non-members

Location: Worcester

*Courses may be subject to change from the time of printing.

Whilst continuously expanding the training offering, the Training department are always looking for new ideas for courses. It’s great to understand what topics will be most beneficial to local businesses.

For any suggestions, please email training@hwchamber.co.uk. More information about each training course and upcoming dates can be found on the Chamber website - hwchamber.co.uk/events-and-training-calendar

Acting Royalty and Celebrity Chefs Join Forces in Support of Hospice Campaign

Two of the region’s biggest names in acting, Adrian Lester and Dame Julie Walters are leading a growing list of names in support of an urgent campaign from Acorns Children’s Hospice.

The campaign, Children’s Care Matters, is calling on the Government to safeguard the Children’s Hospice Grant – a vital £2 million funding stream for Acorns, which the charity needs to continue providing its care to hundreds of local children.

Public support for the campaign has been increasing, with a petition to save the Grant reaching more than 8,000 signatures in just four weeks. Acorns will be delivering a batch of signatures to 10 Downing Street next week (4th September) with a letter to the Health Secretary, Wes Streeting.

Birmingham born Adrian Lester and Dame Julie have joined a number of leading names, including multiple award-winning restaurateur Aktar Islam and TikTok star, Poppy O’Toole aka Poppy Cooks, calling on the public to keep signing the petition.

Aktar and Poppy gave their active support to the campaign at a petition gathering event today (29th August) in Paradise Square, Birmingham alongside giant orange HELP letters.

Dame Julie, said: “For families going through the most difficult times, the care and emotional support provided by nurses and staff at Acorns is crucial. It makes all the difference in the world, allowing families to focus on cherishing moments of joy and love knowing they are in safe hands.

“All children’s hospices are under threat from the loss of the Children’s Hospice Grant, so I hope everyone signs the petition to help protect these wonderful places.”

Award-winning actor and director, Adrian Lester CBE is a staunch advocate for his home city of Birmingham.

Known by TV audiences for his role as Mickey Bricks in the long-running BBC drama Hustle and range of roles in both Hollywood and on stage.

He said: ”How are we supposed to look after our hopes for the future if we don’t take care of our vulnerable children. The essential work Acorns Children’s Hospice does, must continue. It is a tragedy that organisations like these are starved of funding.”

Aktar Islam whose flagship restaurant Opheem received its second Michelin star in February, said: “I’m well aware of the amazing work Acorns does across the region in the lives of local families.

“The skill, expertise and compassion shown at their three hospices is irreplaceable and the fact they could be faced with turning children away due to lack of funding just doesn’t bear thinking about.

“I’d urge everyone to support this campaign, sign the petition and help safeguard this vital local charity, before it’s too late.”

Michelin-trained chef and TikTok star, Poppy O’Toole, author of four cookery books, the latest of which is due to be published this year, said: “Come on everybody, join me in signing this petition to save the grant and protect the amazing Acorns Children’s Hospice.

“It’s a wonderful organisation that helps children and their families and brings a lot of happiness and joy even when things are tough. They need you and me and everyone

to sign their petition so that they can carry on doing their incredible work”.

The future of the Children’s Hospice Grant, a central NHS England funding stream is uncertain, meaning Acorns and many children’s hospices nationally, may be forced to cut vital services for life limited children and their families.

To raise awareness of the campaign, staff and volunteers from Acorns have been taking giant orange “HELP!” letters on tour around well-known West Midlands landmarks and asking the public to add their name to the petition.

Trevor Johnson, Acorns Chief Executive, said: “We are overwhelmed by the support we’ve received so far for this important campaign and I’m delighted that Adrian, Dame Julie, Aktar, Poppy and so many others have understood the urgency of the situation and given their backing.

“This support will help raise awareness of the hundreds of local children with serious and life limiting conditions who rely on Acorns, and who without this Grant risk losing the care they desperately need.

“I appeal to everyone: keep signing and sharing our petition. Every voice counts, and together we can ensure that Acorns and every organisation like ours can continue to offer vital care to those who need it most.”

Dame Julie has supported Acorns in the past and in 2019, when the charity’s Walsall hospice was under threat of closure, helped rally the community. The appeal won huge support and the Walsall hospice continues to support hundreds of families in the Black Country today.

The Children’s Hospice Grant is a national £25 million NHS grant, distributed to children’s hospices across England. It makes up around 13% of Acorns income, a total of £2 million.

For Acorns to continue, the vast majority of the remaining income the charity needs comes from fundraising and profits from charity shops.

In the past year, the charity has cared for more than 750 children across the West Midlands, and supported almost 1,000 families, including those who are bereaved.

This care and support is provided from Acorns three hospices, based in Birmingham, Walsall and Worcester, and in the community.

To find out more about Children’s Care Matters and get involved, visit: www.acorns.org.uk/campaign

Wyevale Nurseries creates new water reservoir at its Container Tree production site

A leading British commercial nursery is creating a new reservoir to help capture, store and recycle more water while also protecting the environment and reducing flooding around its Hereford site.

Wyevale Nurseries is constructing the water conservation system at its Container Tree production division on King’s Acre Road to help boost its annual water management targets within its ongoing sustainability plans.

Tim Fawbert, Group Finance Director at Wyevale Nurseries, says: “We’re continuing to work diligently on our environmental and sustainability goals this year. As part of our overall objectives to reduce abstraction from boreholes and mains, to recycle water and reduce flooding for both the nursery as a whole, and for the local environment, the teams at our container tree production site are currently in the process of constructing a new reservoir and holding pond on our site on Kings Acre Road.

“If the experience gained from the construction of the reservoir at the main nursery in 2022 is anything to go by, the reservoir is expected to attract new species

Last year we have recycled 28% of our water used in our main container shrub and herbaceous production.

of wildlife to the area, as well as helping to alleviate flooding risk and recycle water.

“Ponds and reservoirs provide a vital habitat for both aquatic and non-aquatic wildlife. Additionally, ponds with good water quality can help to mitigate against climate change by sequestering carbon. Ponds help to retain water on the nursery too, which has benefits as a water source for pollinators, irrigation and for natural flood management.

“They also help to soak up heavy rainfall and ameliorate water flows to help protect against flooding, as well as store and release water slowly in drier times to protect against the impacts of drought.”

Wyevale Nurseries will be planting an additional new mixed native hedge with hedgerow trees, which will deliver an additional landscape feature and a net gain in hedgerow habitat on site too.

T he use of species rich lowland meadow planting and aquatic marginal species, along with the sowing of grass seed for wildflower meadows and planting aquatic marginals, will also deliver a net gain for general habitat on the site.

The natural habitat will be enhanced further with the installation of bat boxes, bird nesting boxes, insect blocks and a hedgehog nesting box. A minimum of three hibernacula will be constructed too.

Tim adds: “As part of our annual ISO 14001 environmental accreditation, we have regular targets for recycling water. Last year to end of

June we have recycled 28% of our water used in our main container shrub and herbaceous production and are building this new reservoir to help boost this in our container tree production.

“In order to recycle more water, we need this new reservoir.”

Wyevale Nurseries’ product selection is envied across the industry and the talented team regularly introduces new, award-winning plant varieties.

Its main business is to supply garden centres, landscape contractors, local authorities, foresters and landowners with a comprehensive array of trees, shrubs, hedging, herbaceous and specimen plants.

For further details about Wyevale Nurseries, which is based in Hereford, please call 01432 845 200 or visit the website at www.wyevalenurseries.co.uk

Tim Fawbert Group Finance Director, Wyevale Nurseries

Work has begun at the new reservoir at Wyevale Nurseries Bulmers container division on King’s Acre Road.

mfg Solicitors: The law firm for life

Quality, collaborative, highly professional services – happy clients are full of praise for mfg Solicitors. Managing Director Andrew Davies explains how the historic law firm is prepared for a new era in organic growth.

When vintage service comes to mind, not many businesses match mfg Solicitors LLP.

As one of the oldest law firms in the country, with a heritage dating back to 1556, its expertise is quite literally built on centuries in practice.

There have been mergers and acquisitions along the way, of course, but with such deep roots spread throughout Worcestershire, Shropshire and Birmingham, the company has earned its tagline: ‘The law firm for life’.

Today, mfg Solicitors maintains a very prominent regional presence, with around 220 staff based in offices throughout the Midlands.

And while its current foundations are built on a series of successful mergers dating back to 2005, mfg’s future strategy is focused firmly on organic growth.

“The company is very long established, and we’re proud of our name and independence. We’re equally proud of the direction mfg is heading in,” Andrew says. “There are lots of opportunities and initiatives to look forward to, based on very solid foundations.”

For the mfg team, this means continuing to serve their existing valued clients – some of whom have been with the firm for many decades – as well as concentrating on business development and attracting new clients.

Andrew adds, “For us, the key to successful organic growth is understanding our clients and their needs.

“We have never been interested in the ‘hard sell’. We’ve always made ourselves available for open conversations by being approachable and relatable – a trusted guide, so to speak. “We get to know our clients really well, and they appreciate that we always have their best interests at heart.

“Offering an excellent customer experience is extremely important. All our clients are treated with the same levels of respect and attention, from the moment they walk into our office to when the deal is done.”

Business support

mfg Solicitors are a full-service law firm, covering all aspects of legal matters. For business clients, this includes corporate and commercial matters, landlord and tenant disputes, litigation and dispute resolution, commercial property, employment law, and international trade, plus much more.

Key business services clients include West Midland Safari Park, Olpro and Lakes Bathrooms.

Andrew continues, “We have six offices throughout the Midlands, including Worcester. However, our services are very peripatetic, and our partners and teams travel to wherever their clients need them to be.”

“Our business support services are growing and developing into new avenues.

“We have a very strong corporate team, with unique specialisms in terms of employee-owned trusts and share incentive schemes; as well as traditional M&A and other business advice.

Andrew Davies Managing Director, mfg Solicitors

Photo Credit: Daniel Graves Photography

“Our commercial property and agricultural teams are developing specialisms in renewables projects, such as solar and battery storage initiatives.

The Worcester-based agricultural team is nationally renowned and - as the new government throws its weight behind ‘greener’ growth - sustainability is a growth area that mfg’s commercial arm will seek to build on.

“I think the government is definitely keen to make their mark in terms of ‘green law’,” Andrew says.

“It’s an area with huge growth potential, so we’re very open to conversations with our landowner clients, primarily, so they can understand where future opportunities lie, and play a part in future strategy.

Today, mfg Solicitors (‘the law firm for life’) maintains a very prominent regional presence, with around 220 staff based in offices throughout the Midlands.

Our people mfg knows that its business is only ever as good as its people.

“We can only offer a great external business service if our people are looked after in-house,” Andrew adds, “so we have spent a lot of time improving the work-life balance.

“This includes investing in new infrastructure, processes and systems, so more time is dedicated to our clients, and less on routine admin.”

But while automated systems using AI tools play their part in the efficiency drive, Andrew says the human touch remains vitally important.

“A lot of the big legal resource companies have started moving into generative AI, and it has great potential in terms of speeding up work for clients.

“Proper citations and research are in place; however, we must be sure that everything is fully checked and verified in terms of law. The answer you get depends very much on the question asked, and this needs skill and knowledge.

“Good, qualified lawyers will interpret the data and make sure everything is correct - there is no room for complacency because far too much is at stake. So overall, AI is a great aid, but it is no substitute for a good lawyer!”

Find out more about the full range of legal services at www.mfgsolicitors.com

Herefordshire & Worcestershire Chamber of Commerce

Welcome New President

Herefordshire & Worcestershire Chamber of Commerce is pleased to announce the appointment of Chris Walklett, Partner at Bishop Fleming, as the new President of the Chamber in September 2024.

Chris takes over from Mark Smith, Relationship Director at Lloyds Bank, who has completed a successful two-year tenure as President.

Sharon Smith, Chief Executive of the Herefordshire & Worcestershire Chamber of Commerce, remarked, “Changing the role of the President is a key part of our Memorandum and Articles of Association. It ensures that new ideas and ongoing challenges are brought to the Board by our sector representatives from the Herefordshire and Worcestershire Area Councils. Both Mark and Chris have served on the Area Councils for several years, becoming familiar with the Chamber and providing leadership by chairing these groups before stepping into the role of President.

Mark has been an unwavering supporter of the Chamber for many years. His deep passion, engagement, and understanding of the business needs in Herefordshire and Worcestershire have been invaluable. Mark’s commitment extends beyond his professional role, as he tirelessly supports businesses and champions charitable causes across both counties.

As President, Mark prioritised our Membership, a vision that has been crucial to the Chamber’s ongoing success. His efforts have helped us develop and evolve our customer service, keeping it at the forefront of our operations. Additionally, Mark has played a

significant role in advocating for the Chamber and promoting the benefits it offers to local businesses. Mark truly believes in our team, supports us personally and professionally, and is motivating, encouraging, and supportive; he has left his leadership mark on our organisation and the team.

We’ve shared many memorable moments with Mark, from celebrating businesses at the Annual Chamber Awards to attending Area Council meetings and national conferences. Notable highlights include the Harry Potter-themed Christmas Dinner at DRPG and the unforgettable event at the Green Dragon Hotel with guest speaker Terry Waite.

Thank you, Mark! While we’ll miss you as President, we are glad you will continue to represent the financial sector on the Area Council.

The Net Zero Worcestershire Programmes

Do you want to become more sustainable? Are you experiencing pressures from your supply chain to reduce carbon emissions and become more sustainable?

The Net Zero programmes delivered by Worcestershire County Council, in affiliation with the Business Energy Advice Service, offer free, independent energy-saving assessments for businesses across Herefordshire and Worcestershire. Our expert advisors will review your energy usage and provide tailored recommendations to help you save on operating costs, reduce your carbon footprint and gain that competitive edge. From switching to LED lights to installing solar panels, we can guide you towards sustainable improvements.

Businesses that undergo the review can access grant funding to implement

energy-saving changes. You can become part of a growing number of manufacturing businesses like Beakbane Ltd, which recently received Net Zero support and grant funding to help replace existing Lighting with LED Lighting and replace roller shutter doors with fast-acting ones. They are predicted to make annual savings of £48,000 and 37 tonnes of carbon.

SMEs in Herefordshire and Worcestershire can access grant funding to implement renewable technologies (including solar, and air-source heat pumps) identified in their assessment. Up to £100,000 is available to support energy efficiency

Chris Walklett, welcome! We are excited to work closely with you as President. Your contributions through the Area Council and your work with the British Chambers of Commerce have already significantly impacted our policy activities locally and nationally. We look forward to your leadership over the next two years and the new adventures that lie ahead!”

Chris Walklett, Tax Partner at Bishop Fleming, announced, “Chambers of Commerce provide key impetus into local economies, supporting business in a full range of areas. Our Chamber is very strong in this regard, and it is a privilege to be taking over as President and working with such a great team.”

Chris Walklett will be taking over the role as President in September 2024.

projects (including upgrades to lighting, compressors and machinery).

Grants are awarded for up to 40% of the total project costs. All grant applications are subject to a competitive process and are evaluated against eligibility criteria, and the amount available is also dependent upon your location.

To start your journey towards a more sustainable future email a member of our team at netzero@worcestershire.gov.uk or visit www.worcestershire.gov.uk/ netzeroworcs (Worcestershire SMEs) or www.marchesgrowthhub.co.uk/ support/marches-energy-grant (Herefordshire SMEs).

Book your stand at the next Business Expo, in partnership with Hewett Recruitment

The popular Chamber Business Expo returns on 10 October 2024 at the University Arena, Worcester.

Are you looking to grow your business, or perhaps you want to expand your network? This event is the perfect opportunity to raise awareness of your brand, generate new sales leads and develop existing business relationships. Exhibition stands can be booked from £189.00+VAT for Chamber Members and attendance for visitors is free!

7.45-9.00am - The Networking Breakfast

£15.00+VAT Members | £20.00+VAT Non-members

The keynote speaker is Matthew Fung, a Consultant in Public Health who will deliver a talk on improving men’s mental health. Mental health outcomes for men and women aren’t equal, Matthew will present facts about men’s mental health, explain what we can do to change the status quo, and share what support is available locally. We will also hear from Ben Mannion, Owner / Director at Hewett Recruitment and Sharon Smith, Chief Executive at The Chamber.

9.30-10.00am - Speed Networking Session 1 / 2.00-2.30pm - Speed Networking Session 2 (FREE to attend)

The Speed Networking session will give attendees the opportunity to speak with lots of local business professionals in a short space of time. Remember to bring your business cards!

10.30-11.30am – Local Support, Grants and Funding Seminar (FREE to attend)

Join the Herefordshire Growth Hub and Worcestershire County Council to find out more about the different support, grants and funding opportunities available to local businesses.

1.00-1.45pm - How B2B and B2C businesses can get impact on TikTok (FREE to attend)

In this seminar, you’ll learn more about the power of TikTok and how it has transformed content creation and content discovery. Whether your business is B2B or B2C you’ll learn about the different ways you can leverage the platform to get impact for your business.

The Networking Zone

Indirect Benefits of Our Work

One of the key strengths of Worcester BID lies in the indirect benefits it provides to the city. Seasonal floral displays enhance our space whilst City aerial displays have become a hallmark of Worcester’s charm, shared widely on social media, drawing both locals and tourists alike. These visually stunning additions brighten the cityscape and attract media attention, putting Worcester on the map as a destination worth visiting.

Initiatives like Safe Space Worcester increase consumer confidence, ensuring that the city stays a safe and welcoming environment for all and providing parents with an extra level of security when sending children off to university, or choosing a place to live.

Worcester BID’s new partnership with The University of Worcester has also added extra reason for future paramedics to choose Worcester with the provision of real-world placements in the City.

Benefits to Services and Clients

Worcester BID’s impact extends beyond the visible enhancements to the city. By providing extra investment, the BID has enabled local service upgrades, such as by adding a connective radio system between CCTV, West Merica Police, Safer Streets Officers and local businesses, resulting in a better experience for business owners and improved crime reduction strategies. Through effective lobbying, the BID has secured funding and resources that contribute to a stronger city infrastructure; in 2023, over £100,000 of added income from grants was injected into projects to benefit the City. This, in turn, makes Worcester an attractive location for new businesses, creates job opportunities, and develops a stronger City to attract new residents to choose Worcester to make home. Moreover, the BID’s efforts in marketing the city and achieving national accolades have provided a compelling reason for entrepreneurs to start businesses here, whilst keeping partners accountable and moving forward by finding gaps in provisions and developing solutions. Statistically, our current

vacancy rate is below area averages, whilst our independent rate is significantly above, sitting at 67.5%, showing we have fostered and kept a unique city alive. By advancing partner collaborations, the BID has played a crucial role in shaping Worcester into a dynamic and appealing place to live, work, and visit.

What the BID Provides

At its core, Worcester BID is about creating a thriving community. It provides a platform for businesses to collaborate, share resources, and achieve common goals. The BID’s work encompasses a wide range of activities and will always aim to champion the interests of local businesses and residents.

As we look to the future, continued support for Worcester BID is essential. Without it, we risk losing the very initiatives that keep our City ticking. Worcester BID provides not just services, but a vision for a stronger, more connected community—a vision that we cannot afford to lose.

Movers & Shakers

Read about the latest movers & shakers for this issue.

Hazelton Mountford welcome a new Claims Manager

In February 2024, Helen Ruddle joined the Hazelton Mountford team as Claims Manager.

Helen brought over 16 years of insurance experience to Worcester’s only Independent Chartered Insurance Broker.

She started off her insurance journey in Personal Lines before moving over to Commercial Insurance when Helen soon discovered that claims is where her passion lies.

Find out more about qualifications and careers at Hazelton Mountford on their website at: www.hazeltonmountford.co.uk

ISO QSL Announces Promotions Across

Key Departments

ISO Quality Services are pleased to announce several promotions within the sales and marketing, client services and finance departments, reflecting their commitment to nurturing existing talent within the business.

Senior Leadership Promotions

Lauren Kebby and Courtney Lewis have both been promoted to senior leadership roles, joining the managerial team. Lauren, with nearly a decade of experience at ISO QSL, has stepped in to the newly created position of Client Care Manager where she will oversee the client services team, manage business associates and drive the overall client engagement and satisfaction strategy.

Courtney, who has been with the company for seven years, has been promoted to Finance Manager. She will lead the finance team, managing financial processes and reporting that will impact the strategic financial decisions and future business planning.

Additional Promotions

Jodie Purser has been appointed as Marketing Team Leader, a brand new role that will involve her overseeing the day-to-day management of the marketing department and support the Sales and Marketing Manager.

Amy Taylor has been promoted to Business Development Specialist. In this role, she will continue to assist businesses in understanding the process and benefits of obtaining ISO certification. Amy will also take a more active role in the business

community, representing ISO QSL at various networking events.

Debbie Farr, HR Director comments: “We are thrilled to recognise the dedication and hard work of our team members through these promotions. Each individual has shown exceptional commitment and capability, and we are confident they will excel in their new roles”.

Finally, the team also welcomes Amy Paiano as Marketing Coordinator on a maternity cover contract. During her time, she will focus on growing the training and events side of the business, contributing to their growth strategy.

25 Years of Service with Sue Smith at Sutcliffe & Co

Sutcliffe & Co Insurance Brokers are celebrating the outstanding achievement of Sue Smith at their Head Office in Worcester with 25 years’ service and being promoted to Premier Team Manager.

The award-winning professional service by Sutcliffe & Co wouldn’t be possible if not for their exceptional team, with long service providing a backbone to building long standing client relationships. Sue has been a leading example of how dedication to service can result in career progression in an ever changing landscape of insurance and risk management.

www.sutcliffeinsurance.co.uk

Helen Ruddle

Sue Smith

ETL Systems secures funding from UKSA Strategus Consulting Wins Distinguished UK Enterprise Award

ETL Systems, a global manufacturer and distributor of critical RF equipment for satellite ground stations and RF components, has secured nearly £700,000 of UK Space Agency (UKSA) funding for the development of its ‘Genus Digital 1000’ product line, which brings the benefits of Digital IF to edge devices.

The project is driven by benefits such as the remoting of antennas and facilitating virtualisation at the terminal as an enabler for multi-X operation.

The two-year R&D campaign, valued at £1,152,977, covers the development of ETL’s latest Digital IF (DIF) solution, with the UKSA funding 60% of the total value of the project. The technology will be applied across both governmental and commercial sectors, revolutionising virtualisation for edge and mobile applications, particularly in the Internet of Things (IoT) space.

Simon Swift, engineering director for digital technologies at ETL Systems, said:

“We are thrilled to have been awarded the UKSA funding and it will play a crucial role in the future development of our Digital IF range of products. DIF is a nascent technology and although ETL currently has a wideband solution, it is not suitable for user terminals which are much narrower bandwidth and have more demanding SWaPC constraints.

“With ETL already one of the key players involved in developing Digital IF, the UKSA funding will give us another important boost, helping us to continue developing our offering and meeting the evolving needs of the industry.”

Discover Parks support Worcestershire rugby player tackling motor neurone disease

A Herefordshire holiday park business, that’s donating thousands to charities throughout 2024, is giving £1,000 towards supporting a 43yr old rugby player with Motor Neurone Disease.

Owners of holiday homes at Pearl Lake Country Park in Shobdon were asked to nominate a charity of their choice that they’d like to see benefit from their 25th Anniversary pledge. Estelle Hackett who lives in Stourport-on-Severn chose one close to her heart.

“The manager of my nursery business has been devastated by her brother’s recent diagnosis of MND and we want to do anything we can to help. Glenn & Hannah Jones’s generous pledge to mark Pearl Lake’s Silver Anniversary led to my nomination” says Estelle.

Crowdfunding was set up to aid 43 year old Scott Morris, a father to a young family and member of Bromsgove Rugby Club, after he was diagnosed with the disease. The club’s manager and his best friend Martin Lakeman have been raising money for Scott non-stop. “Imagine waking up one morning and being

diagnosed with a condition that has no cure. We, as a rugby family are pulling together to raise money to highlight the devastating impact of MND through the MND Association and through fund raising via crowdfunding to ensure that Scott and his family can seize every moment.” says Martin.

The original target was £50,000, but has exceeded that very quickly and is currently up to £85,000.

An interview with Scott is available on YouTube www.youtube/gKkwsloxNRk

Business consultants

Strategus Consulting are excited to announce that they have been awarded the UK Enterprise Award for the Most Client-Focused Leadership Consultancy 2024.

Hosted by SME News, the UK Enterprise Awards 2024 honours the remarkable accomplishments of businesses throughout the UK. SME News has designed this distinguished awards programme to celebrate the innovation, excellence, and achievements of UK businesses across a myriad of sectors and industries. This prestigious award acknowledges Strategus Consulting’s dedication to delivering top-notch customer service and enhancing clients’ performance through Strategy, Innovation, and Experience.

Mike Harris, the Managing Director of Strategus Consulting, expressed his excitement about receiving this accolade, stating, “We are thrilled to win this prestigious award. Over the past year, we have supported our clients in achieving business growth, enhancing bid success rates, and introduced our Business Coaching service tailored for SMEs and Start-Ups.

For more information about SME News & the UK Enterprise Awards 2024 see their official press releasewww.sme-news.co.uk/sme-newsannounces-the-winners-of-theuk-enterprise-awards-2024

Strategus Consulting are the award winning multi-disciplinary business & leadership consultants specialising in business strategy & planning, bid management and coaching & mentoring.

Assure Technical becomes a Strategic Member

The Herefordshire & Worcestershire Chamber are thrilled to announce brand new Strategic Members.

Assure Technical is an award-winning cybersecurity company based in Malvern. Since 2011, it has protected hundreds of organisations from the digital landscape’s ever-evolving threats.

Renowned for its blend of market-leading technical expertise and customer service excellence, Assure Technical’s genuine 4.9* rating on Trustpilot positions it as the most trusted IT Security service provider in the UK.

Becoming a Strategic Member underscores their commitment to developing collaborative relationships with leading enterprises in the region. Pete Rucinski, Managing Director at Assure Technical says:

“Assure Technical is proud to have been chosen as a Strategic Member of the Herefordshire and Worcestershire Chamber. This offers us invaluable opportunities for networking, knowledge exchange, and collaboration with other leading enterprises in the local area. Furthermore, being part of the Chamber aligns with our goal to stay at the forefront of industry developments and trends.”

“With 50% of businesses now reporting at least one cyber incident each year, cyber resilience has never been as important. At Assure Technical, we believe this is a shared responsibility, and our Strategic

With 50% of businesses now reporting at least one cyber incident each year, cyber resilience has never been as important.

Membership with the Chamber is a significant step towards helping local businesses achieve this goal.”

“We look forward to building lasting partnerships, learning from fellow members, and collectively enhancing the resilience and success of our local business community.”

The addition of Assure Technical as a Strategic Member underscores the Chamber’s commitment to helping enterprises become more resilient to enable economic growth and prosperity across the two counties.

Assure Technical are offering all Chamber Members a complimentary, no-obligation cyber security roadmap consultation. For more information, contact Laura Gurney on 01684 252 770 or email hello@assuretechnical.com

Assure Technical’s Mission

Your organisation’s security is a delicate thing; there’s no one-size-fits-all solution.

It’s our mission to ensure organisations harness the most effective technology to protect their information and assets.

Founded in 2011, Assure Technical is a cyber security company based in Malvern, UK. We bring together technical security experts from a broad spectrum of sectors. Our ethos is built around accuracy, integrity and trust; we take pride in the service we provide.

We draw on our wealth of industry experience to understand our partners’ needs, developing a pragmatic and flexible approach to protect your information and assets. It’s our goal to keep security simple – we’re cutting out the jargon to deliver honest, professional and upfront solutions.

International Trade

A new ERA for digital trade

The government has recently announced: “ The UK joins the first global digital trade agreement negotiated under the World Trade Organisation”

As of 26th July, the UK, along with 90 other countries, has negotiated a groundbreaking global digital trade agreement. This new set of rules is designed to make global trade faster, fairer, cheaper, and more secure while aiming to achieve a growth profit of £4 trillion and more. The new system brings several significant improvements which include:

Transitioning to electronic formats for facilitating trade, including imports, exports, and transit, thereby reducing the reliance on paper-based documentation.

Establishing uniform standards for countries to create single trade windows, which will serve as a single-entry point in each participating country for all electronic submissions of goods documentation.

Eliminating customs charges on electronic goods and services. Given that over four-fifths of the UK’s services exports are delivered digitally, this change represents significant cost savings. 2

Meet Our International Trade Team

Simplifying the creation of contracts and invoices through electronic means, with added support for e-signatures and interoperable e-authentication.

Enhancing access to public clearing and payment systems, facilitating smoother e-payments.

Increasing rules for online consumer protection and enhancing cybersecurity measures to protect digital trade activities to prevent fraud.

The Herefordshire & Worcestershire Chamber of Commerce are helping companies within our counties and beyond with the digitalisation of customs through their ChamberCustoms service offering both Import & Export declarations through the Customs Declaration Service. Contact the team to find out more.

1. UK joins groundbreaking global digital trade agreementGOV.UK (www.gov.uk)

2. directdoc.aspx (wto.org)

Our International Trade Advisors are on hand to support you with any questions you may have. For further details, please don’t hesitate to contact the team on 01905 673614 or email internationaltrade@hwchamber.co.uk.

Kayla Ball Emma Harris

Natalie Foxall

Sabrina Brown

Amy Timmins

International Trade Training Courses

Understanding Commodity Codes

11th September 2024 - 09:30 - 12:30

Customs procedures and documentation:

25th September 2025 - 09:30 - 15:30

Import Procedures including IP/OP:

2nd October 2024 - 09:30 - 15:30

S&H ATA Carnet procedures:

31st October 2024 - 10:00 - 13:00

A Beginner Practical Guide to Importing:

6th November 2024 - 09:30 - 12:30

Incoterms 2020 1 Credit

14th November 2024 - 09:30 - 12:30

*Courses may be subject to change from the time of printing.

Our courses are aimed at all company personnel involved with and/or have and understanding of customs procedures in International Trade.

Dealing with inefficient legacy systems

Over the years I’ve noticed that one of the most significant challenges faced by Owner-Managed Businesses (OMBs) is dealing with legacy systems and processes that can hinder the adoption of new technologies. These legacy issues can take many forms, from outdated software and hardware to entrenched business practices and organisational silos. Left unaddressed, they can create significant barriers to digital transformation and limit the ability of OMBs to compete in an increasingly digital world.

The impact of legacy systems and processes can be felt across the organisation. They can slow down decision-making, limit access to data and insights, and create compatibility issues with new technologies. They can also be expensive to maintain and upgrade, draining resources that could be better spent on innovation and growth. For businesses, which often have limited budgets and IT expertise, the challenge can be particularly acute.

So, how can businesses overcome this challenge and modernise their legacy systems and processes? Here are a few innovative solutions to consider:

1. Conduct a comprehensive assessment: The first step in addressing legacy issues is to conduct a comprehensive assessment of the current state of the organisation’s technology and processes. This may involve mapping out the IT architecture, identifying key systems and data flows, and evaluating the effectiveness of current practices. By gaining a clear understanding of the current state, OMBs can identify areas for improvement and prioritise initiatives that will deliver the greatest impact.

2. Embrace cloud computing: One of the most effective ways to modernise legacy systems is to embrace cloud computing. By moving applications and data to the cloud, businesses can reduce their reliance on outdated hardware and software, improve scalability and flexibility, and gain access to advanced features and functionalities. Cloud computing can also help to reduce

The impact of legacy systems and processes can be felt across the organisation. They can slow down decisionmaking, limit access to data and insights, and create compatibility issues with new technologies.

IT costs and improve collaboration and communication across the organisation.

3. Adopt a modular approach: Another innovative solution is to adopt a modular approach to digital transformation. Rather than trying to replace legacy systems all at once, companies can break the process down into smaller, more manageable components. For example, they may start by modernising a specific business process or application, such as customer relationship management or financial reporting. By taking a modular approach, businesses can reduce risk, minimise disruption, and deliver value incrementally over time.

4. Leverage low-code and no-code platforms: For organisations with limited IT expertise, low-code and no-code platforms can be a game-changer. These platforms allow users to create custom applications and workflows without the need for extensive programming knowledge. By leveraging these tools, businesses can quickly and easily modernise legacy processes and systems, while also empowering business users to take a more active role in digital transformation.

5. Foster a culture of continuous improvement: Finally, to truly modernise legacy systems and processes, businesses need to foster a culture of continuous improvement. This means encouraging experimentation, embracing failure as a learning opportunity, and constantly seeking out new ways to optimise and streamline operations. By making continuous improvement a core part of the company

culture, businesses can ensure that their digital transformation efforts remain relevant and impactful over time.

One example of a business that successfully modernised its legacy systems is a small manufacturing company that had been relying on outdated inventory management software for years. By conducting a comprehensive assessment of its current systems and processes, the company was able to identify opportunities to streamline operations and improve efficiency. It then worked with a cloud-based inventory management provider to migrate its data and processes to a modern, scalable platform. The result was a 30% reduction in inventory costs and a 50% improvement in order fulfilment times.

At the end of the day, legacy systems and processes can be a significant barrier to digital transformation for businesses. However, by conducting a comprehensive assessment, embracing cloud computing, adopting a modular approach, leveraging low-code and no-code platforms, and fostering a culture of continuous improvement, OMBs can overcome this challenge and modernise their operations for the digital age. With the right approach and tools, businesses can unlock new opportunities for growth, efficiency, and competitiveness in an increasingly digital world. Feel free to contact me on my email at sean.devlin@ballardsllp.com or call 01905 794 504 to start the conversation.

Sean Devlin, Ballards LLP

People to do Business With

Social Media Sorceress socialmediasorceress1@gmail.com

Nettl Worcester

01905 734640 / worcester@nettl.com www.nettlofworcester.co.uk

Flourish and Joy mandy@flourishandjoy.co.uk www.flourishandjoy.co.uk

A&S Financial Services

0121 492 1606 / asfinser@aol.com www.asfinancialservices.co.uk

Discovery Kitchens and Joinery Ltd

01885490326 / discoverykj@icloud.com www.discoverykj.com

Redditch United Football Club Ltd iain.wain@redditchunited.co.uk www.redditchunited.co.uk

Bloom Space

01684 53 12 34 / jack@bloom.space www.bloomspace.com

Löv Leaf

01432 271 172 / info@lovleaf.co.uk www.lovleaf.co.uk

RWB Global

01432 382020 / mel.nash@rwbglobal.com www.rwbglobal.com

Worklife Health Ltd

info@worklifehealth.co.uk www.worklifehealth.co.uK

Andre Murrell Digital Consultant andre@andremurrell.co.uk www.andremurrell.co.uk

Illuminate Skills

info@illuminateskills.com www.illuminateskills.com

Love in Sync

jacquie@loveinsync.co.uk www.loveinsync.co.uk

Safehands Recruitment

01242 505400 / info@safehandsrecruitment.co.uk www.safehandsrecruitment.co.uk

RE People Ltd

01242 505 400 / hello@rerecruitment.com www.rerecruitment.com

Luke Daniel Sales Consultancy Ltd coach@lukedanielsales.co.uk www.lukedanielsales.co.uk

The Recruiting Co

01905 886366 / hello@therecruitingco.co.uk www.therecruitingco.co.uk

Simson Aggregate Solutions Ltd

01886 358900 / lisa@simsonaggregate.co.uk www.simsonaggregates.co.uk

Stourport Manor Hotel Ltd 01299 289955 / info@stourportmanor.com www.stourportmanor.com

Vinegar Works LTD

info@vinegarworks.co.uk www.vinegarworks.co.uk

New Way Composites Ltd

james.crawford@newwaycomposites.co.uk www.newwaycomposites.co.uk

The Bray Partnership cassie@braypartnership.co.uk www.thebraypartnership.co.uk

BCS The Chartered Institute for IT 01905 612637 / chair.herefordandworcester@bcs.org www.bcs.org

Rotec Engineering Limited 01386 424111 / Md@rotec-ltd.com www.rotec-ltd.com

Hands on at Work info@handsonatwork.co.uk www.handsonatwork.co.uk

Custom Clothing Group Ltd

01299 402069 / info@customclothinggroup.co.uk www.customclothinggroup.co.uk

Olive Tree Creative vicky@olivetreecreative.co.uk www.olivetreecreative.co.uk

De Novo Risk Solutions Limited 01684 569906 / damian@denovorisksolutions.co.uk www.denovorisksolutions.co.uk

Malvern Art Products Ltd T/A MAP Group

01886888713 / ben@themapgroup.co.uk www.themapgroup.co.uk

Phase

0121 667 1565 / hello@wearephase.co.uk www.wearephase.co.uk

Vertu VW and Hereford Audi 01432 376200 / clare.mallender@vertumotors.com www.vertuvolkswagen.com

Jaga Heating Products (UK) Ltd (TA Jaga UK)

01531 631533 / jaga@jaga.co.uk www.jaga.co.uk

Ron Fields Nutrition

01432 851 001 / ron@ronfieldsnutrition.co.uk www.ronfieldsnutrition.co.uk

Coats Recruitment Limited 01527 336896 / info@coatsrecruitment.co.uk

Wizard Pi Ltd

01527 813755 / hi@wizardpi.co.uk www.wizardpi.co.uk

New Book “So You Want to be a Photographer: The Business of Photography” by Terry Livesey Now on Amazon

Award-winning photographer Terry Livesey announces his latest book, “So You Want to be a Photographer: The Business of Photography,” is now available on Amazon.

This guide covers essential strategies for building a successful photography business, including business planning, marketing, pricing, client management, and legal considerations.

Terry Livesey, with over 15 years of industry experience, offers practical advice to help aspiring photographers turn their

passion into profit. The book has received early praise for its actionable insights and comprehensive coverage of the business side of photography.

“So You Want to be a Photographer: The Business of Photography” is available for purchase on Amazon. For more information, visit www.terryliveseyphotography.co.uk

Football match in memory of Brian Taylor raises money for charity

Two leading commercial UK nurseries based in Herefordshire have held a charity football match to raise funds for Dementia UK.

Wyevale Nurseries played Allensmore Nurseries at Whitecross High School in Hereford last Saturday, July 13, and so far, the event has raised more than £300 for the charity.

Sam Lloyd, Wyevale Nurseries’ Potting Shed Supervisor, who organised the match, said: “The game was dedicated to the memory of Brian Taylor, founder of Allensmore Nurseries, who passed away recently. The winner’s cup has been named the Brian Taylor Memorial Cup too.

“It was a fabulous afternoon with great comradery and a healthy level of competition between the two company’s teams and plenty of supporters came along to cheer on their favourite side as well. After full time, the game ended at one all, but Allensmore went on to secure the win with penalties.

“All monies raised will be forwarded to Dementia UK. We are hoping that other nurseries may be interested in putting a team forward for our next event and we grow this into a mini tournament in the future. If anyone is interested, they should make contact with us or Allensmore.”

Brian Taylor, who was the well-known and respected Chairman of Allensmore Nurseries and started the business with his wife Ruth more than 50 years ago, died in May this year.

He never retired and remained a presence around the nursery and enjoyed many years judging at Royal Horticultural Society shows

and being part of the industry, which he loved.

Mark Taylor, Managing Director at Allensmore Nurseries, said: “It was a great afternoon, thoroughly enjoyed by all who attended. My father would be so proud that the teams organised this for a great cause and in his memory.”

Wyevale Nurseries’ product selection is envied across the industry and its talented team regularly introduces new, award-winning plant varieties.

Its main business is to supply garden centres, landscape contractors, local authorities, foresters and landowners with a comprehensive array of trees, shrubs, hedging, herbaceous and specimen plants.

For further details about Wyevale Nurseries, which is based in Hereford, please call 01432 845 200 for more information or visit www.wyevalenurseries.co.uk

Addressing Skill Shortages with Employment and Training

Aqua Protec Ltd was established in Worcestershire in 1990 and offers Legionella control solutions to our clients.

We aim to tackle economic inequality by providing employment and training with a focus on skills development to address the known skills shortages. We have recently opened our own training facilities at our Head Office at Stockwood Business Park and are supporting apprenticeships and internships.

Our Chief Happiness Officer, Murphy, is committed to his role as we take advantage of our rural location and have an ‘open for dogs’ policy in place. Our team can

also take advantage of our mental health initiatives which include independent counselling support.

On a Friday, you may see some of our staff out and about taking part in our ‘Fit Friday’ sessions!

We were really pleased this summer to announce Baby Ava’s Foundation as our Charity of the year for 2024-2025. We’re looking forward to supporting them and raising awareness of the work they do to provide memory boxes to bereaved parents. www.aquaprotec.co.uk

Have a wild christmas at West Midlands Safari Park...

Safari Venues at West Midlands Safari Park will be hosting a variety of festive events, allowing guests to celebrate Christmas in style, with friends, family or colleagues.

The elegant Spring Grove House will be the setting for several Christmas Party Nights, on selected Fridays and Saturdays, including a glass of prosecco on arrival, a two-course dinner and dancing until late. With its African theming, mood lighting and live music, Treetops Pavilion will also be hosting party nights, on 6 and 7 December.

A great night of fun and enjoyment for larger gatherings.

Spring Grove House will also be the setting for our most magnificent occasion and highlight of the year – the New Year’s Eve Ball. This celebration, filled with glitz

and glamour, is the perfect opportunity to dress up and enjoy the opulence of the surroundings, accompanied by live entertainment, band and a balloon drop at midnight. This incredible evening starts with a Champagne arrival, followed by a superb seven-course dinner, making it truly the ultimate way to see in the New Year with family and friends.

For those looking for a more intimate setting for their festive celebrations, Cellarz wine and cocktail bar can be privately hired. Set in the brick-vaulted cellars of Spring Grove House, guests can dance the

night away to the resident DJ and enjoy a delicious hog roast, included in having the venue exclusively.

For guests looking for a family-friendly event during the day, West Midlands Safari Park will be hosting its popular, annual Santa Safari event from 22 November until Christmas Eve. This is a truly magical day out for all of the family, combining a visit to Santa in his grotto with seeing all the animals. New for this year is an enchanted elevator ride which takes you right to Santa’s door.

For more information on Safari Venues Christmas events, visit: wmsp.co.uk

Looking for the perfect Christmas gift for clients or employees?

Well here at Celtic Marches we offer a wide range of luxury cider and wine gifts to suit a variety of budgets.

Our award-winning Herefordshire Cider and English Wine is beautifully packaged in gift boxes and delivered straight to your company, ready for you to give to employees or dispatch to clients.

For eight generations we’ve been busy farming 200 acres of luscious lined orchards following a ‘Pip to Pint’ within five miles approach. Chosen for growth and taste profiles, eight cider apple varieties are grown, pressed and blended with precision to create our international award-winning ciders and mulled

varieties, which fall under our Celtic Marches and PULP Cider brands.

Alongside this we launched into the world of English wine in 2020 developing our Radlow Hundred selection of still wines using grapes from our own Herefordshire vineyards.

We offer consistent quality and award-winning taste profiles with a key focus and ability to adapt with changing trends.

Maintaining traditional values and respect for our provenance will always be core and we look forward to bringing a taste of Herefordshire to you!

www.celticmarches.com

‘Three Counties’ Group Champions B Corp at Business Summit

The ‘Three Counties B Corp’ group brought together over 50 local businesses from Worcestershire, Herefordshire and Gloucestershire for a transformative summit to explore the benefits and process of the B Corp certification.

The event was designed for business leaders who are interested in or already in the process of working towards their B Corp certification. Attendees participated in workshop sessions that focused on the

key B Corp pillars: Governance, Workers, Environment, Community, and Customers. These sessions provided practical strategies and insights to help businesses enhance their B Corp journey.

The ‘Three Counties B Corp’ group is a peer network for professionals in charge of B Corp and sustainability, from within B Corp certified businesses in the three geographies. Originally set up Emma May Fishlock, Real World Consultancy and Laura Hewett, Hewett Recruitment, for forward-thinking companies to delve into responsible business practices ensuring the certification isn’t the endpoint and

FZUK hosts family fun day for employees

The day was a chance to come together with the team and thank their families. While letting workers know that their efforts and contributions are highly valued, as well as providing an opportunity for all of FZUK to express their gratitude towards one another. There was plenty of food, entertainment and lots of drink for everyone to unwind.

The day consisted of a BBQ on arrival before the entertainment started with a wide selection of activities involving; inflatable bungee run, inflatable penalty shoot-out and a rodeo bull. Shortly after an oompah band took to the stage, followed by a DJ and some more food. The evening concluded with the second set of the oompah band and some face painting as employees and their families danced the night away.

Catherine Kings, Executive Assistant at FZUK, organised this year’s special event, planning multiple activities and fun for all. Kings explained why the family day is so important. “At FZUK, we pride ourselves on having a positive culture and an environment where employees feel valued, engaged,

they keep improving the impact they have through collaboration.

Global creative communications agency DRPG hosted the event on behalf of The ‘Three Counties B Corp’ group at its headquarters studio complex situated in the heart of Worcestershire. The group’s CEO, Dale Parmenter, shared the company’s journey towards achieving B Corp certification last year and the numerous positive impacts it has had on them.

For more information on the ‘Three Counties B Corp’ group please contact the committee’s leading companies Hewett Recruitment and Real World Consultancy Limited.

and motivated. Family day is a fantastic opportunity for us to say thank you and to show how much we value our employees’ personal lives and families. It also gives employees chance to interact outside of work which helps strengthen relationships.”

According to research, employee turnover rates have increased by 8.9% from 2019 to 2023 and now in 2024, the average staff turnover rate is 35%. At FZUK they pride itself in low turnover rates of just 3.96% from 2023.

FZUK will continue to provide an enjoyable and positive culture for all employees as they believe in their approach for putting the people first. FZUK will look forward to the next bi – annual family day in 2026, as well as other events and days out.

FAUN Zoeller UK (FZUK) hosted their family day at the Limes Country Lodge Hotel, located in Earlswood, Solihull.

Connecting people through Malvern Hills Volunteering

Malvern Hills Volunteering works alongside all community groups and charities across the Malvern Hills District. Our aim is to support the recruitment of volunteers in a wide variety of roles and projects. This extends to working alongside employers to support their commitment to corporate volunteering hours.

So, how can you work alongside Malvern Hills volunteering?

Are you an employer supporting your employees to find suitable corporate volunteering hours?

Are you looking for ways to support the local community in the Malvern Hills District?

Are you looking for corporate social responsibility opportunities and don’t know where to start?

We can help. Here are some of the ways we can help you:

Malvern Hills Volunteering work with employers to provide support finding corporate volunteer days. We also support individual employees to find volunteer hours to suit, with roles that match their interests and values.

You might want to support your local community groups, whilst walking in the Malvern Hills, or you might want to volunteer

and support Community Action Out and About days and Afternoon tea club events.

Perhaps you are an employer who is looking to get involved for a day of volunteering as a team, supporting a key project or initiative within a local group. Perhaps you can help with the manpower or resources needed to support a project in the local community.

We can help you turn your social responsibility ideas into reality. If you want to get involved in the local community, we can help you make it happen. We can help you make a big difference.

Find out how Malvern Hills Volunteering can work alongside yourselves, help us to help you!

To find out how Malvern Hills Volunteering can help you, contact Sam on 01684 892381 or volunteering@communityaction.org.uk

Launch announced for the Worcestershire Urology Appeal

Worcestershire Acute Hospitals NHS Trust are developing a new Urology Investigations Unit and Urology Same Day Emergency Care facility at the Alexandra Hospital, Redditch, which will create a dedicated countywide Urology facility.

But we need your help to make it the very best it can be, we are working to raise a further £25,000 in donations to support the development.

The funds raised will provide additional added extras and enhancements, including innovative artwork and wayfinding to create a calming environment. As well as a LATP Biopsy Chair a specialised and dedicated

chair for prostate biopsies which has better detection rates, a reduced risk of infection after the procedure and can avoid delays in diagnosis.

To make a donation to the appeal please donate online via the Just Giving link: www.bit.ly/WUAppeal.

Or contact the Charity Team via email at info@wahcharity.org for a range of alternative donation options.

KEMP Hospice Snowdon Challenge Raises over £10,000

In a challenging 3560ft climb in the dark, a group of KEMP Hospice supporters were treated to an awe-inspiring view, as they watched the sun rise atop Snowdonia. Thanks to their fundraising efforts, a phenomenal £10,000 was raised in support of Wyre Forest charity KEMP Hospice.

Jayne Sargeant, Head of Fundraising & Communications said “There are no words to describe the feeling of standing at the summit watching the sun rise. There are many different reasons why everyone chose to take part. Some for the challenge of the climb, some in memory of loved ones, but all were here to support KEMP and we are truly grateful for the amazing fundraising efforts of everyone”.

The event was kindly sponsored by Hewett Recruitment. Ben Mannion Owner / Director said “KEMP Hospice has been our Charity

of the Year for the last 2 years and everyone at Hewett has loved getting involved in a variety of challenges to raise funds for such a brilliant charity that provides such important services. The team have taken inspiration from our dear friend and colleague, June, who passed away in December 2022, and was a committed fundraiser for KEMP.”

The challenge continues in 2025 as you can take on Scafell Pike in the Lake District! To register you place visi this following link:

www.kemphospice.org.uk/support-us/ fundraising/events-challenges/scafellpike-sunrise-challenge

HCR Law based in Hereford support the Be More Frank Charity

Each year, every HCR office support a local charity to fundraise and volunteer for. HCR Hereford are delighted to announce they will be supporting Be More Frank for 2024/2025, as chosen by the colleagues in the office.

Be More Frank provides vital financial assistance to families with a child diagnosed with cancer in Herefordshire, Worcestershire, Gloucestershire, Powys, Monmouthshire and Ceredigion. The charity was set up by Frank’s parents after Frank sadly passed away at the age of 13, almost two years after his cancer diagnosis. Be More Frank is a special named fund of the Grace Kelly Childhood Cancer Trust.

The HCR Hereford ‘Charity Ambassadors’ are a volunteer team who organise charity events and seek out ways to help their chosen charity. The team consists

of Stephanie Waters, Ellie Whittington, and Lianne Wolstencroft. Giving back to others and helping local causes is something that HCR is passionate about, as are Stephanie, Ellie and Lianne who regularly support charity events in their spare time too, such as completing the Cotswold Way ultra challenge and Three Peaks challenge! With charity at the forefront of our minds, HCR Hereford are excited for the next year of fundraising for Be More Frank – keep your eye out for our soon-to-be announced events. www.bemorefrank.org

Unlock the Value of your Corporate Social Responsibility

Success in today’s competitive environment means more than just profits. To stand out is about creating lasting value and community impact. By partnering with Vennture, a charity with a bold mission, businesses across Herefordshire and Worcestershire have the opportunity to leverage their corporate social responsibility, enhance their reputation and become a force for good in their community.

In the business of doing good

At Vennture, we understand that every business, large or small, is integral to its local community. We make it easy for your business to do good alongside excelling in product or service delivery. By enabling you to engage with the community in meaningful ways, we provide your team with exceptional ways to grow their skills, character and perspective on life.

The value of doing good

“I was with Vennture from the start, For me, getting involved was inspiring. It was a great way to give back and to show my commitment for people in need, who it’s easy to forget. Vennture is radical in the way that it delivers and puts people first”

- Dave Hider, MindGap

High-value volunteering

Vennture offers a variety of opportunities that align with business goals with community values. Our high-value volunteering programs are designed to go beyond the usual. We’re not just talking about painting walls or gardening. We equip volunteers with vital skills to make a significant difference in people’s lives.

Our Street volunteers are a calm and reassuring presence. They make sure those out at night ‘have a good time and come home safe’. Trained in the skills of Street Triage, they offer a safe space for anyone in crisis, and supervised recovery for those experiencing harmful effects of alcohol or drugs.

Participation in these impactful volunteer roles will not only contribute to community safety, but also foster a sense of purpose and fulfilment among your employees.

This hands-on experience builds essential skills such as rapport, decision making, leadership, and crisis management, which are invaluable in the workplace. This fulfilling work in the community reinforces your business’s commitment to local well-being.

High-value sponsorship

Your sponsorship can transform outcomes for local children, young people and families.

Our schools-based Link Workers help schools to support struggling families. Link Workers design and implement tailored programs to enhance the well-being of the entire school community, including children, parents, and teaching teams. Their work also allows teachers more time to teach.

Individual Link Workers are welcomed into homes to journey alongside individual families. By nurturing trust and equipping parents with new ways of approaching the day-to-day challenges of family life, they improve things for children.

Can you help us drive change locally by sponsoring a Link Worker in your local school?

The Value in numbers

1,000 families and individuals supported. 350 volunteers trained and equipped with life-saving street skills.

Ready to Partner with Vennture?

Let’s work together to create places where every family thrives and community really means something.

Direct Sponsorship Opportunities

Employee Development

Community Impact

Contact Robert Thomas, MBE, our CEO, to discuss how your business can partner with Vennture. Please email Rob at Robert.Thomas@vennture.org.uk

First Aid Courses

Held in our state-of-the-art training facility at our Cosford airbase and charity headquarters, our courses are quality assured by The First Aid Industry Body and are accepted by HSE inspectors, Department of Education and OFSTED.

Personal tax planning ahead of the autumn budget

With the date of Labour’s first Autumn Budget set for 30 October 2024, there is intense speculation as to what tax rises may be unveiled by Rachel Reeves, the new Chancellor.

Whilst she has promised not to raise income tax, National Insurance, or VAT, it appears likely that there will be changes to capital gains tax (CGT), inheritance tax (IHT), stamp duty, fuel duty, pension tax relief, and maybe council tax and business rates.

Let us consider some of these.

CGT

A favourite bet appears to be aligning the rates of CGT with those of income tax, so CGT rates could increase from their current 20% (24% for residential property) to 40% or even 45%.

This last happened in 1989 under the then Chancellor Nigel Lawson when gains were taxed as the top slice of income.

If this is about to be repeated then it is likely to happen from 6 April 2025, but it cannot be discounted that the rate could change much sooner, on the day of the Budget for example, in anticipation of assets being sold at current rates.

So, there is still time to undertake transactions before any change, such as disposing of certain assets (subject to family and commercial considerations).

Labour made clear before the election that it would not bring principle private residences within the net of CGT.

Pension tax relief

It is possible that tax relief given on pension contributions could be cut, and there has even been speculation that the current 25% tax free lump sum that can be taken from a pension pot could be reduced over time.

VAT on private education

It has been confirmed that VAT on school fees will start from 1 January 2025, and any fees paid in advance from 29 July 2024 onwards that pertain to a term starting in January 2025 onwards will be subject to VAT.

Non-doms

For those who are not UK domiciled, the special tax rules affecting them change from 6 April 2025, but the planned transitional rule regarding a 50% reduction on tax due on foreign income and gains in year one will not now be introduced.

There will also be a review into the Transfer of Assets Abroad and Settlements legislation, and further announcements (especially on the impact to trusts) will be announced at the Budget.

Furnished holiday lets

We knew that the Furnished Holiday Let rules were to be scrapped from 6 April 2025, making it less attractive to rent out a property. And there are anti-forestalling

rules in place for disposals of such properties where an unconditional contract for sale is entered into from 6 March 2024, but completion is not until 6 April 2025 or later.

Should you act now?

Clearly, there appear to be tax changes ahead, and whilst we do not have a crystal ball as to the exact nature of those changes, it is always worth having a conversation with a tax professional in anticipation of what may happen and how you or your family may be affected and what actions you could take.

If you would like to discuss how possible tax changes may affect you, speak to Peter Ball at Bishop Fleming on 0333 321 9000 or email pball@bishopfleming.co.uk

Simeon Chapman celebrates 13 years of good luck at HM

Group Director, Simeon Chapman, is celebrating thirteen years at local chartered insurance brokers Hazelton Mountford.

Simeon has spent the past 13 years learning and building the business with his fellow Directors Gordon Hazelton and Jake Mountford.

Hazelton Mountford, an independent insurance broker based at the heart of Worcester city, are a people-centric business, holding their core values of ‘Personal Service, Expertise and Integrity’ very close to their hearts.

Reflecting on his time at the firm, Simeon has questioned what motivates people to stay in a job, and what stops them from leaving. He says: “It’s our job as leaders to develop the values we hold dear in the people that join us, and support them in developing their own careers. Not only does this mitigate our risk as a business, but it also allows us to challenge the norm and express our own personal values within the firm.”

Luckily for Simeon, his grandfather – who also worked in the insurance industry –encouraged him to join the sector at an early age and undertake qualifications – Simeon became Chartered in 1994 - to bolster his own learning, self-improvement and career prospects.

Simeon continues: “As a company, we’re really strong in promoting our people to gain experience and suitable qualifications – it not only has real value to the business but also promotes a loyalty and faithful outlook, which all the Senior Management Team are keen to encourage.”

Simeon aims to leave a positive legacy to those who join him and the rest of the team at the local firm, paying homage to his grandfather’s words and paying it forward to the new starters who join the Hazelton Mountford family.

To find out more about careers in insurance at Hazelton Mountford on their website: www.hazeltonmountford.co.uk/ careers-at-hazelton-mountford

The search is on for the region’s Climate Ambassadors

People across the West Midlands with a passion for sustainability and a desire to tackle the climate crisis are being urged to volunteer for a national climate education programme run by the Department for Education (DfE).

Keele University is hosting the West Midlands Hub – one of nine across the country – for the DfE’s Climate Ambassadors Scheme, which, in the first two years, aims to support 2,500 education settings on their sustainability journey.

Chosen for its leading sustainability and climate expertise, Keele is helping the DfE to recruit expert volunteers from across the region’s public and private sectors to the Government scheme. They will support the rollout of the project that will offer every nursery, school, college and university in England free access to expert support, to become greener and more climate resilient.

Emma Baines, who is based at Keele and is the West Midlands Regional Hub Manager, said: “We are proud to be leading the West Midlands region to deliver the Department for Education’s ambitions for driving climate change action in education settings. We want to engage ambassadors from across the region, from public and private organisations, as well as with a breadth and depth of experience.

“Even if your knowledge is niche to a specific element, we want to hear from you. Education settings will vary in their needs for support and delivery of climate action plans, so it’s important that we engage a vast network of ambassadors with a range of expertise who can help settings become more sustainable.”

The Climate Ambassador Scheme is a £2 million Department for Education

programme, launched in partnership with the University of Reading and EAUC (the Alliance for Sustainability Leadership in Education), with support from STEM Learning.

The scheme was originally launched in April 2022 by the University of Reading and STEM Learning, with support from UKRI.

In December 2023, the Department for Education partnered with the University and EAUC to expand the Scheme to all 30,000 education settings across England.

A key aim of the extended programme, as part of the Department for Education’s Sustainability and Climate Change Strategy, is for all education settings to have a climate action plan in place by the end of 2025.

BUSINESS DIRECTION

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To support the expansion, regional hubs in each of England’s education regions have been set up so that experts can be matched with education settings in their area.

Climate Ambassadors make a critical difference to the ability of nurseries, schools and colleges to reduce their carbon emissions, improve biodiversity and young people’s connection with nature, while also helping them adapt to climate risks and provide a world-leading education in sustainability and climate change critical for their future lives. Free training and support will be provided.

To sign up or for more information on the scheme, please contact us via email at climate-ambassadors.wm@keele.ac.uk

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Disclaimer: Whilst every effort is made to ensure accuracy, the publisher accepts no responsibility for omissions or errors within this publication. Editorial submissions are included at the discretion of the editor. The opinions expressed in articles and letters within this publication are not necessarily those of the Chamber. All offers, promotions and competitions appearing in Business Direction are the sole responsibility of the advertiser/ promoting party and Herefordshire & Worcestershire Chamber of Commerce does not accept any responsibility for any representations made within them.

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