Business Scotland - Training, Skills & Apprenticeship Supplement 2016

BusinessScotland Training, Skills & Apprenticeship Supplement

2016

Sponsored By

Scottish Chambers of Commerce

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BusinessScotland

Training, Skills & Apprenticeship Supplement 2016

Foreword Dr Janet Brown

Chief Executive, Scottish Qualifications Authority

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I am delighted to welcome you to this special supplement, which is packed with useful insights into Scotland’s skills system - everything from learning and training in colleges, to modern apprenticeships, to upskilling workforces.

As we approach Scottish Modern Apprenticeship Week, it is important to remind ourselves that having a flexible, adaptable, skilled workforce is key to Scotland’s economic success and future growth.

The Scottish Qualifications Authority (SQA) is proud to be at the heart of the education and skills system in Scotland and is committed to helping people realise their potential and to achieve their ambitions.

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As Scotland’s national awarding body, SQA has an established track record of providing qualifications that are fit for purpose, preparing people for progression into further study, training or employment and making businesses more competitive and Scotland’s economy more dynamic.

We hold a unique position within Scotland’s education and training system, working in partnership with a broad spectrum of colleges, training providers, employers, trade bodies, schools and other stakeholders, such as the Scottish Chambers of Commerce.

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We provide high quality, flexible and relevant qualifications as well as advice, support and services, such as expertise in assessment, that enable organisations to succeed in meeting a wide range of educational and workforce development challenges.

But we couldn’t do any of that without the people and organisations with whom we work — partnership and collaboration are essential. Working together, we can continue to enable Scotland’s education and skills system, for the benefit of all.

TRAINING AND APPRENTICES

Colleges essential in developing Scotland’s workforce

By Shona Struthers

Chief Executive of Colleges Scotland

Colleges play a key role in developing and enhancing Scotland’s workforce. This includes preparing people for work and delivering skilled personnel that meet the needs of industry and supports economic growth in Scotland.

Economic impact Recent independent research revealed that Scotland’s colleges contribute £14.9bn to the Scottish economy each year. This represents 8.8% of the total economic output of the nation.

This report, by Economic Modelling Specialists International (EMSI), pinpoints the economic benefits that the sector contributes through increased earnings and employer benefits, ploughing money back into the economy and creating new businesses. It also contributes to lower unemployment; upskilling; and increased economic productivity.

The overall findings from the report show that: Every £1 that learners pay for their education at college yields £6.30 in higher future wages. This translates to a 14.8% annual return on their investment.

Society will receive £6.30 in benefits in return for every £1 invested in Scotland’s colleges. The average annual return on investment is 16.4%.

Taxpayers see an average annual return of 15.6% on their investment in the sector. The corresponding benefit-cost ratio is £5.70 in benefits returned for every £1 in costs.

The investment of £1.2bn by learners to attend Scotland’s colleges in 2013/14 will deliver a present value of £7.4bn in increased earnings over their working lives.

The fact that the sector’s economic productivity is equivalent to 8.8% of the total economic output of Scotland highlights the scale of its importance to the nation.

In order for this to be sustained, it is vital

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that investment into our colleges continues and that both society and businesses recognise the benefits that colleges bring.

The colleges sector employs over 10,000 full-time equivalent staff and has a large direct and indirect impact on the Scottish and UK economy. Figures from the EMSI report show that the total added income created by colleges and their learners represents approximately 600,000 average wage jobs.

Delivering work-ready candidates One of our priorities as a sector is to ensure that students will be work-ready and able to meet the challenges of the prevailing marketplace. That means an ongoing commitment from colleges to enhancing engagement with employers. This is already happening across the country and reaping results.

Indeed, 78% of Scottish employers recruiting college leavers found them prepared for work and 39% of working age students are studying as part of their occupation.

Colleges work in partnership with employers to support economic development within their region. One of our aims is to ensure all students have practical work experience embedded in their course. Many colleges also work with employers to deliver bespoke programme.

A key requirement is to provide skills where they are most needed. One example of how this is addressed is The South East Scotland Academies programme which Borders College, Edinburgh College and West Lothian College are involved that sees education institutions working closely with employers to equip young people with the skills, experience and attitude to make a difference in industry.

Regionalisation of the college sector It is worth highlighting that all of this is being delivered on the back of the significant changes to the college sector in recent years.

Regionalisation of colleges has dramatically changed the landscape of the sector. A series of mergers led to the creation of ten larger colleges across Scotland. There are now 26 colleges in 13 regions across Scotland, allowing them to plan regionally and deliver locally (including Newbattle Abbey College and SRUC which sit outwith regional arrangements).

There are ten single college regions, each a regional college – such as West College Scotland which resulted from the merger of Clydebank, James Watt and Reid Kerr Colleges. These single college regions are governed by a board of management.

There are also three multi-college regions (Glasgow, Lanarkshire and Highlands and Islands). Each multi-college region has a regional strategic body which provides an alternative way of achieving the benefits of regional funding and planning.

College boards are now chaired by publically appointed individuals and these roles are

TRAINING AND APPRENTICES

now remunerated. There are now also more student members on college boards.

A key motivation for the changes was to prioritise courses that would improve students’ employability prospects. As such short, non-qualification programmes have been reduced in favour of full-time qualification focused courses.

Opportunities that matter Colleges continue to provide essential opportunities for learners across Scotland which range from courses for those with low or no skills – providing a lifeline into work –

up to degree level qualifications.

Last year, colleges delivered around 76 million hours of learning to 227,000 students.

There has been an increase in the proportion of 16-24 year olds enrolled in colleges despite an overall decrease in student headcount numbers (this is because young people tend to study full-time). In 2014/15 16-24 year olds accounted for 70% of all hours of learning.

Colleges are the most accessible route to learning for those in deprived communities or

with additional needs, offering an invaluable route to gaining skills, improving employability or gaining a higher education. Colleges work in partnership with schools, universities and local authorities to provide the best opportunities for learners. 23% of students studying higher education in colleges are from Scotland’s most deprived areas.

Our colleges are core to successful communities. We are passionate about inspiring learners, maximising opportunities and ensuring there is the talent flow needed to drive economic success locally, regionally, nationally and internationally.

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Your comprehensive guide to SQA Qualifications in Scotland Fou n

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SQA qualifications are designed and structured to support people on their individual learning journeys, and give Scottish businesses a competitive advantage by enhancing the quality of the workforce.

At first sight, the Scottish qualifications system might seem complex, but it is really very straightforward. Qualifications sit at various levels allowing the learner to make strides from one qualification to the next, or to change paths at an equivalent level, which gives everyone the opportunity to achieve their full and true potential.

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SQA has a wide range of robust, relevant and respected qualifications which are designed in partnership with industry experts to ensure learners gain the skills and experience needed in the workplace.

“SQA is proud to be at the heart of the education and skills system in Scotland and is committed to helping young people realise their potential and to achieve their ambitions.”

Dr Janet Brown, Chief Executive of SQA

SQA offers a wide range of qualifications that help young people progress on their individual learning journeys. These include: National Qualifications NQs are normally taken at school or college, including Nationals, Highers, Advanced Highers, Group Awards, Skills for Work and Baccalaureates.

Qualifications for Work Developing the skills and attitudes employers look for, they include Workplace Skills, and Apprenticeships.

Awards Flexible, credible qualifications which allow the learner to gain skills, confidence and motivation to participate in the wider community.

Wider Achievement Recognising life and work skills in a wide range of areas such as Leadership, Enterprise, Employability and Wellbeing.

Scottish Vocational Qualifications SVQs cover nearly all occupations in Scotland and are designed in association with industry and business to develop the skills employers need to succeed.

Professional Development Awards PDAs develop the skills of those already in professional employment, extending or broadening their skills.

Higher National qualifications HNCs and HNDs are offered internationally to meet the needs of employers, or give candidates access to 2nd or 3rd year University entry.

General SQA also offers qualifications in areas including Internet Safety, Safe Road Use, Cycling, Personal Finance and Customer Service.

This ready reckoner shows SQA Qualifications in the Scottish Credit and Qualifications Framework.

SQA Qualifications in the

Scottish Credit and Qualifications Framework

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Doctorate*

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Masters*

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Advanced Higher Scottish Baccalaureates Higher Skills for Work Higher National 5 / Skills for Work National 5 National 4 / Skills for Work National 4 National 3 / Skills for Work National 3

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Higher National Certificate Awards

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Download your Qualifications Guide here â&#x20AC;&#x201C; www.sqa.org.uk/qualsguide

Business Development T: 0303 333 0330 E: mycentre@sqa.org.uk W: www.sqa.org.uk/qualsguide

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TRAINING AND APPRENTICES

Highest number of students complete full-time Higher Education courses at college

The number of Higher Education students studying full-time for recognised qualifications at Scottish colleges has grown by 22 per cent since 2008-09.

Figures published by the Scottish Funding Council (SFC) on college performance show that in 2014-15, 23,717 students successfully completed such courses at that level, the highest ever number.

Successful full-time Further Education course completion is also 5.2 percentage points higher than in 2008-09, while there were 119,078 funded full time equivalent students at college last year, over 3,000 more than the Scottish Government target of 116,000.

Figures also released by the Higher Education Statistics Agency (HESA) show there has been more Scottish-domiciled full-time first degree entrants to Scottish universities compared to last year.

Overall enrolments at Scottish institutions are up one per cent, compared to a two per cent drop in England. First degree qualifiers from Scottish universities are comparable to last year, compared to a seven per cent drop in England.

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Cabinet Secretary for Education and Lifelong Learning Angela Constance said: “2015 was a landmark year for Scotland’s young people.

A record 34,775 Scots-domiciled students were accepted to university. School and college leaver destinations have been very positive, and figures in December showed that youth employment was at its highest August to October level since 2008.

“A year ago we were also looking at record rates of successful completion in our colleges and the latest figures show continuing high standards across the board, particularly when compared to 2008-09. The

Compared to 2007, the number of learning hours delivered to students with a disability has increased considerably.

ambitious changes in our college system continue to bed in following a period of intensive reform and will ensure colleges are focused on our economic growth.

“Compared to 2007, the number of learning hours delivered to students with a disability has increased considerably, as have the average hours of learning per student and learning hours delivered on courses leading to a recognised qualification. We have also once again comfortably exceeded targets on full time equivalent college student numbers.

“These figures suggest that our reforms are working and that more students successfully completed full-time courses leading to recognised qualifications that would lead to additional study or to relevant training or work.

“The latest university student numbers back up recent record UCAS figures and complement our continuing delivery of free tuition for Scottish undergraduate students, sparing them from the additional debt incurred by having to pay fees.

“When compared to a two per cent drop in English domiciled enrolments at English universities and a seven per cent drop in first degree qualifiers in England, the HESA figures clearly show a strong performance for students in Scotland.”

TRAINING AND APPRENTICES

Has your business considered taking on an Apprentice?

Modern Apprenticeships can be structured in a variety of different ways, depending on the subject areas and your requirements.

Programmes will consist of a Scottish Vocational Qualification at either Level 2, 3 or 4 which will relate directly to the specific job or industry sector.

Modern Apprenticeships currently offered by Forth Valley College (FVC) and supported by Skills Development Scotland (SDS) are as follows:

• Business & Administration • Chemical Manufacturing & Petroleum Industries • Construction (All Trades) • Creative Industries Digital Media • Engineering • Hairdressing • Hospitality • Life Sciences • Management • Retail • Social Services & Healthcare

Interested? Then get in touch!

Email: business.development@forthvalley.ac.uk Telephone: 0845 634 4444 www.forthvalley.ac.uk

© Forth Valley College 2016.

All information was correct at time of publishing, but may be subject to change.

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TRAINING AND APPRENTICES

Good progress being made in actions to reduce youth unemployment The first annual report on Developing the Young Workforce: Scotland’s Youth Employment Strategy has shown a number of key milestones have already been delivered.

The report highlights progress across Scotland, including enhancements to careers advice and engagement between business, schools and colleges.

Hundreds of new opportunities for young people to undertake learning – for example, to start a Modern Apprenticeship while still at school - are in also place. There are also more higher level Modern Apprenticeship opportunities being undertaken with positive progress on ethnic minority starters in the

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programme, in line with the aims of the strategy.

The seven year plan to reduce youth unemployment in Scotland by 40 per cent has been backed up by £16.6 million investment in 2015/16. Over a twelve month period, youth unemployment fell by 11,000 from the strategy’s baseline figure of 52,000 in January to March 2014, Cabinet Secretary for Fair Work, Skills and Training Roseanna Cunningham said: “Scotland’s Youth Employment Strategy is a seven year plan that aims to enable young people of all backgrounds to succeed in a stronger, fairer and more equitable society by ensuring education is preparing them for their working lives.

“The strategy includes a push towards a 40 per cent reduction in youth unemployment by 2021, and in the year since its publication

we have taken considerable action to support even more young people to develop the skills they will need for fulfilling jobs and careers.

“Working with local government, we have invested £16.6 million in a range of work, including activity by Skills Development Scotland to expand the apprenticeship programme and enhance their careers advice service.

“There are also increased opportunities for school pupils to learn at college and we are setting up regional employer groups around the country to help more young women and men into jobs.”

Minister for Youth and Women’s Employment Annabelle Ewing added: “Industry is recognising the value of investing in the young workforce and with their input we are shaping an education system which provides young people with skills for work.”

TRAINING AND APPRENTICES

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Support must be localised to realise Scotland’s unicorn potential, says study Scotland’s business development agencies should focus on tailoring support to the needs of local entrepreneurial networks, according to a new report.

Academics at University of Edinburgh Business School say Edinburgh’s success as a hub for fintech and software start-ups could be replicated in other cities with the right targeted backing.

The capital currently has the most ‘Unicorn’ $ billion dollar companies per-capita outside the US. The study found the growth of smaller support organisations, incubators and networking clubs tailored to Edinburgh’s entrepreneurial characteristics have had

a significant impact on the development of Scottish start-ups.

organisations - to small coffee groups run for entrepreneurs, by entrepreneurs.

The report argues other regions looking to accelerate start-up activity should embrace this approach.

“These groups are so well networked together, their proliferation has allowed specialisation of support for different types of entrepreneurs at different stages in business development.

It says cities like Glasgow, Dundee and Aberdeen could benefit from forming similar networks of organisations to support high-growth entrepreneurs based on their unique local needs, rather than the current Scotland-wide -wide approach taken by Scottish Enterprise and Business Gateway.

Dr Ben Spigel, Chancellors Fellow at University of Edinburgh Business School, said: “Edinburgh significantly punches above its weight as an international entrepreneurial hub.

“Which is in no small part down to the network of more than 40 support programmes – ranging from multimillion pound, Government sponsored

“There is huge potential to adopt this targeted, city-specific model of support to developing the existing entrepreneurial networks in Scotland’s other major cities.”

“Edinburgh significantly punches above its weight as an international entrepreneurial hub.”

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TRAINING AND APPRENTICES

Roadshows showcase digital skills A series of interactive roadshows has been launched to showcase the exciting possibilities on offer to young people in Scotland if they pursue a career in digital technology.

Discovering Digital World is a partnership between national youth charity Young Scot and My World of Work, Skills Development Scotland’s online careers information and advice service.

Aimed primarily at secondary school pupils in year groups S1-S3, the innovative series of events will provide attendees with hands-on workshops, masterclasses and engaging demonstrations testing out products and dabbling in coding, design and developing.

The roadshow will visit eight towns and cities across Scotland and there will also be sessions for careers influencers such as parents and teachers.

The events are part of the Digital World initiative, a campaign to promote careers in the digital technology industry which has been developed by the sector in partnership with Skills Development Scotland.

There will be an opportunity for attendees to meet a whole range of employers to find out about routes into the industry and discover just how rewarding a career in tech can be, with job earnings regularly above the national average.

The interactive events for young people will feature engaging demonstrations, input from industry professionals and master classes with employers. Running at the same time, there will also be sessions for teachers, providing them with skills and information to enable them to better engage with employers and create opportunities.

Louise Macdonald, CEO of Young Scot, said: “Every young person should have the opportunity to learn about the careers available to them regardless of where they live. That’s why this project, delivered through Digital World in association with My World of Work, is so vital. It is a fantastic opportunity to reach these young people and make them aware of the amazing digital careers, learning and training that are on offer to them.”

My World of Work will also be running dedicated evening sessions for parents and guardians in the same venues as the schools events. These events will aim to answer questions about the ICT and digital technology industry, the job opportunities available and routes in, from university courses to modern apprenticeships.

Claire Gillespie, Key Sector Manager for ICT and Digital Technologies at Skills Development Scotland, said: “The tech industry is one of the most exciting and rapidly evolving sectors in Scotland and there’s a whole range of industries, from fashion to music, that rely on digital and technology professionals to underpin what they do.

The roadshow will visit areas from the Highlands to the Scottish Borders with a focus on places where it may be more difficult to access national ICT and digital technologies careers events.

“Parents and teachers play a vital role in helping young people make career decisions so I am pleased that we are able to run dedicated sessions for each of those groups.

“Our digital technology sector has great potential to grow even further in years to come so I am hopeful that these events will inspire more people to follow a career in digital technology by shining a light on the many opportunities on offer.”

A Skills Investment Plan for Scotland’s ICT and Digital Technologies Sector was launched in 2014, backed by £6.6 million from the Digital Scotland Business Excellence Partnership. The plan identified the potential for 11,000 job opportunities in Scotland each year until 2020, often paying well above average.

Discover Digital World Tour Dates Aberdeen – 29 February Dundee – 3 March Oban – 11 March Inverness – 14 March Dumfries – 22 March Edinburgh – 19 April Galashiels – 22 April Glasgow – 26 April

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TRAINING AND APPRENTICES

Multicultural College Offers Top Quality Dynamic Courses Students at Dundee’s Al-Maktoum College of Higher Education have the opportunity to tackle challenging and interesting courses in a city that regularly tops “Quality of Life” surveys.

As an independent centre of excellence its students enjoy teaching and research in the study of Islam and Muslims while gaining a greater understanding of different religions and cultures that can help build bridges between the Muslim and the western world.

Its current range of six full-time programmes SCQF-credit rated by Scottish Qualifications Authority (SQA) are structured to appeal to as wide a selection of potential candidates as possible.

The courses available are: n Professional Diploma in Islamic Economics and Finance n Advanced Diploma in Islamic Studies n Advanced Diploma in Arabic Language n Diploma in Arabic Language n Certificates in Arabic Language

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n Introductory Certificate in Arabic Language

which they are sure to find stimulating, dynamic and contemporary.

Students qualifying can find a gateway to a wide variety of professional careers in the public sector at local and national levels, as consultants and project workers in development agencies, in non-governmental and international organisations, the voluntary sector, social and charitable organisations, and in numerous other multicultural contexts.

“Our students will benefit from an environment that is encouraging, hugely supportive, intimate and unique,” said Dr Godazgar.

The College vision has multiculturalism very much at its heart.

Staff and students from diverse national, cultural and religious backgrounds – including Muslims and non-Muslims – work practically with many areas of contemporary Scottish society and beyond to develop a better picture of a Scotland as “one nation and many cultures.”

The College Principal and Vice Chancellor, Dr Hossein Godazgar, assures new students that they will be given the warmest of welcomes in Dundee during their studies,

“A total of 140 students from over 30 countries, including Scotland, have graduated from the College over the past decade and all speak highly of their experience with us.”

Established in 2001, the College is a notfor-profit educational charity and one of the small number of private colleges of higher education in the UK. Bursaries for students are available and full information on them, plus details of all College courses, can be found on its website www.almcollege.org.uk

TRAINING AND APPRENTICES

Time for a change: the Adam Smith MBA

It’s the start of a new year, a time for resolutions and positive change. If you’ve decided to make a positive change to your life then the Adam Smith MBA could be exactly what you’re looking for. The Adam Smith MBA is an investment in your future.

Anchored in the intellectual tradition of Glasgow graduate Adam Smith, our learning community provides high-quality, contemporary thinking. We know this because we have been transforming managers since 1976. Our academics are invited to consult and research with organisations around the world. This means that teaching on the MBA is at the cuttingedge of business knowledge. The core courses equip candidates with knowledge that enables them to follow a specialisation in Finance, Strategy or Marketing.

Progressing through the programme, candidates begin to question what they already know, stripping away preconceived ideas to develop better approaches to

life and business. The Adam Smith MBA empowers candidates with the skills, tools and theory needed to progress their careers.

Drawing directly upon Adam Smith’s heritage, the Adam Smith MBA experience is enhanced by history and innovation, by traditions of scholarship and creative energy and by the combination of leading edge research and practical achievement.

The programme matches this ancient tradition with exposure to contemporary business practice. The international nature of the programme enhances and broadens candidates’ perspectives on the challenges facing future leaders.

As part of the programme, participants take part in team consultancy. This is a very important part of the MBA programme that allows for practical work within a real company. It is an opportunity to put theories learned in the classroom into practice.

Previous participating organisations include Amazon UK, BAE Systems, Clydesdale Bank, Lynnet Leisure Group and Telefonica, as well as small to medium size enterprises and charitable organisations.

The Adam Smith MBA combines an international community with a core foundation of Scottish hospitality.

Participants are welcomed from all over the

world to learn from each other and to gain a truly international perspective. No matter where you are from you will feel at home in Glasgow. Through shared experience and multi-cultural teamwork you will develop life-long friendships.

Jonathan Hegan, 2014 alumnus told us that “there is no doubt that this is a difficult course, it is an MBA after all; however if you are willing to commit to it, and have the desire to learn and develop, then this course will deliver for you”. Jonathan is now a consultant managing a number of accounts and employees.

If it’s time for a change, or you just want to take your career to the next level, the skills and support you will gain from the Adam Smith MBA could be exactly what you need. With a hands-on team, an MBA Careers Manager available to you throughout the programme and for two years after graduation, and the support network of peers and alumni, the Adam Smith MBA is a pastoral, supportive programme where candidates are encouraged to become the best manager they can be.

For more information, visit: www.glasgow.ac.uk/business or email business-mba-enquiries@glasgow.ac.uk

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TRAINING AND APPRENTICES

New Campuses, New Teams and a New Offer to Business It’s been an exciting few months at Inverness College UHI as staff and students have settled in to its new £50 million facility on Inverness Campus and its innovative building in Balloch which houses the unique Scottish School of Forestry, both of which opened in 2015.

As a provider of short courses, Modern Apprenticeships and full and part-time

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courses from introductory level up to PHD, the new facilities and high specification industry relevant equipment put Inverness College in a unique position to support the organisational development needs of local and regional business.

The new Business Solutions Team has been developed to offer a ‘one stop shop’ service for employers and small business, where information and advice regarding any aspect of staff recruitment and training can be accessed via a dedicated Account Manager.

The new campuses have been buzzing with a range of events since the Campus’ official opening in October, including the Highland and Moray Food Festival, the School

Masterchef competition and our Forestry Christmas Fair.

Over 300 business visitors have toured the building since opening and have been delighted at the cutting edge facilities and equipment, which enable students to be trained to current industry standards.

Whether you would like us to come and see you to discuss your skills requirements, to host an event or if you would like a tour, please call the Business Solutions Team on 01463 273666 or email business.ic.@uhi.ac.uk

TRAINING AND APPRENTICES

South Lanarkshire College is a bright, modern and forward-thinking college where we put our students and partners at the heart of everything we do. At our state-ofthe-art campus in East Kilbride we offer excellent programmes in outstanding facilities, delivered by well-qualified staff. We collaborate with employers and local businesses to make sure that we provide relevant, up-to-date courses that are really of benefit to industry and to our students when they go out into the world of work.

We have a fantastic portfolio of courses across a variety of different areas which can be studied on a full-time, part-time, day release and evening basis, so there is something to suit everyone. Have a look at our website for details of what we have on offer.

The MA allows employees to continue working while gaining a qualification and funding is provided for travelling to college. Employers benefit from saving money on Sector Skills Council registration, training and testing costs and, above all, from employees who are better equipped to do their jobs.

We are pleased to offer the Modern Apprenticeship (MA) programme, which combines paid employment with work-based training, and leads to industry recognised qualifications at Levels 2 and 3 in Hairdressing and Level 3 in Construction.

We are also really experienced in designing specialist courses for businesses. We know that all organisations are different so we are delighted to work with you to design a course that really suits you and the needs of your staff.

For more information about our college please visit our website www.slc.ac.uk or contact Admissions on 01355 270750 or admissions@slc.ac.uk South Lanarkshire College College Way East Kilbride G75 0NE 01355 807780 SLCek SLCek

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www.slc.ac.uk Business Scotland

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PROBLEM-SOLVING THAT LASTS Problem-solving has always been a key par t of success in business but rushing into the process without proper preparation can mean that problems keep recurring.

Helping businesses avoid that scenario is Per th-based Per th Innovation, facilitating a systematic approach to solving their problems.

Founder, Dr Billy Grierson, said: “ Too many people jump to idea generation but we advise a more systematic approach. One of the killers in problem solving is tr ying to do too much at once, in the belief that ‘multi-tasking’ is more efficient. In reality, if you tr y to do five things at once, you end up doing five things badly.

We have found it is more effective to focus on one thing at a time, do it properly, and then move on to the next thing.”

Per th Innovation works with clients to apply this approach by focusing first on studying the problem to make sure that we understand what the real problem is, why we are tr ying to solve it (Objectives) and what the solution has to deliver (Selection Criteria).

The next step is to tr y to think of as many potential solutions as possible. At this stage it is impor tant to let the ideas flow and not to be distracted by the first “good” idea we come up with.

Once our clients have generated a lot of ideas, they need to pick out the ones that are most likely to deliver the solution requirements. At Per th Innovation, we help our clients to focus on systematically reducing the number to something more manageable. This will take into account not only the Selection Criteria mentioned above but also the difficulty inherent in implementing the idea.

During the idea generation people generally use what Billy calls “bullet point thinking” – ideas are presented as shor t statements often of no more than five or six words. This is good for the ideation process, but we need more detail before the idea can be implemented. Per th Innovation works with clients to help them move to more “joined up thinking” and to develop the idea into a detailed solution concept. This includes a series of tools for challenging the idea in order to strengthen it in a process analogous to hardening-off of seedlings grown in a greenhouse before planting them outside.

Billy said: “Our role is to enable clients to find their own solutions. This fits with our use of the jester ’s hat in our logo. The jester was given some leeway to highlight flaws in arguments or to challenge conventional wisdom. We see the role of the consultant as being something similar. The consultant should challenge the conventional wisdom in companies he works with in order to bring a better understanding of their needs, wants, and capabilities – but it should also be fun. When people are having fun they tend to be more creative.”

For more information, contact billy@per thinnovation.com Per th Innovation uses a series of “ Thinking Tools” to get the best per formance from each of the steps described above. They will be staging two seminars in March and April 2016 to familiarise par ticipants with these techniques.

www.per thinnovation.com

The company is running two seminars on the theme

Seminar 1 Title: Introduction to Problem Solving (1 Day Seminar) Date and time: 15th March 2016, 08:30-17:00 Location: Double Tree by Hilton, Aberdeen City Centre, Aberdeen Cost: £200 + VAT (£100 + VAT for Chamber of Commerce members) For more information and registration see http:// per thinnovation.com/what-we-offer/open-training/ introduction-to-problem-solving/

Seminar 2 Title: Idea Generation and Problem Solving (2 Day Seminar) Date and Time: Day 1, 4th April 2016, 08:30 – 17:00 Day 2, 11th April 2016, 08:30 – 17:00 Location: King James VI Business Centre, Per th Cost: £400 + VAT (£200 + VAT for Chamber of Commerce members) For more information and registration see http:// per thinnovation.com/ what-we-offer/ open-training/ idea-generationand-problemsolving/

TRAINING AND APPRENTICES

Recognition for company that is transforming job opportunities for graduates When Adopt an Intern won a major award at the Scottish Business Awards 2015, it was recognition for an organisation that is transforming life for Scotland’s graduates and giving many businesses access to the talent that they can provide.

Adopt an Intern, which has placed well over one thousand interns into paid positions, can trace its roots back to late 2009 when Joy Lewis, now its CEO, decided to take action following a series of requests from graduates desperate for work as the recession hit hard.

Supported by her then colleagues at the Centre for Scottish Public Policy, she created Scotland’s first and only social enterprise recruitment company, which brings together companies looking to take on talented workers.

Joy said: “The problem is that graduates of all ages, both young people and those who are older and have more life experience, struggle to find work.

“They have so much expertise to offer but too many companies are reluctant to take on interns, which means that both the graduates and the businesses are missing out.”

To bridge that gap, Adopt an Intern uses its own networks and universities to advertise opportunities in Scotland and the wider UK to work for companies that are either seeking someone to work on a specific short-term project or to fill a full-time appointment.

The problem is that graduates of all ages, both young people and those who are older and have more life experience, struggle to find work Joy Lewis

Adopt an Intern sifts through the applicants to select the best candidates for the employer to interview; guiding and supporting the graduates and the employers as required.

Joy said: “When we started Adopt an Intern, the economy was in a poor state and the creation of new jobs was exceptionally low but more and more graduates were leaving university and joining those already looking for work.

“Graduates were faced with an uphill battle, exacerbated by their lack of experience in the world of work, and many of them were finding the only way forward was through unpaid internships and voluntary work.

“Many graduates still experience those difficulties and we offer them the chance to get a foot in the door, which, in 77% of cases, leads to permanent employment, while providing the talent and expertise that companies need.

“Our one thousandth placement was an example. A PhD graduate who had been waiting tables for two years went to work for an organisation that can make much better use of her skills.”

corporates, including Diageo and Abellio, and has a remarkably high success rate of 98% advertised positions filled.

Supported by a skilled team of HR and recruitment professionals, it is active in sectors ranging from food and drink, construction, creative industries and engineering to finance and professional services.

All the profits that Adopt an Intern makes go towards supporting young jobseekers and reducing unemployment. Its pioneering approach to recruitment was acknowledged at the Scottish Business Awards 2015 when it beat off competition from global companies including Enterprise-Rent-a-Car and Sykes Global to pick up the prestigious Customer Focus Award, sponsored by Royal Bank of Scotland.

Joy said: “The award was recognition for the unique way we go about bringing talented people together with the companies that need their skills.”

For more information contact team@adoptanintern.org.uk www.adoptanintern.org.uk

Since 2009, Adopt an Intern has placed graduates into paid positions with companies ranging from the smallest of start-ups to big

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TRAINING AND APPRENTICES

Companies urged to support Scottish Apprenticeship Week Employers across Scotland are being encouraged to hire Modern Apprentices to develop their workforce.

The call comes ahead of Scottish Apprenticeship Week 2016 from 29 February to 4 March.

Organised by Skills Development Scotland (SDS), the campaign highlights the commitment of businesses that have decided to invest in the skills of their employees.

It also showcases the successes of apprentices who have chosen to get a job, get paid and get qualified to develop their careers.

Last year there were more than 25,000 new Modern Apprenticeship starts across the country, with Skills Development Scotland paying a contribution towards the cost of training Modern Apprentices on behalf of the Scottish Government.

With more than 80 different types of apprenticeship available, covering everything from Providing Financial Services to Creative and Digital Media, Modern Apprenticeships now go far beyond traditional trades and offer a great career start for both men and women.

For employers of all sizes looking to attract new young talent, fill vacancies or simply plan for the future, Modern Apprenticeships offer a great way of ensuring your business has the skills it needs to grow.

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Three quarters of Modern Apprentice employers report improved productivity as a result of employing apprentices, while 71 per cent said Modern Apprentices improved service or product quality â&#x20AC;&#x201C; so the benefits to businesses are clear.

Skills Development Scotland can provide advice and support to employers to make Modern Apprenticeships work for their businesses, and employers can also post apprenticeship vacancies for free on our

website â&#x20AC;&#x201C; www.apprenticeships.scot It means that Scottish Apprenticeship Week is the perfect opportunity to find out more about the benefits available to your business.

Last yearâ&#x20AC;&#x2122;s Scottish Apprenticeship Week saw more than 200 events taking place right around the country, with employers joining everyone from training providers, colleges to schools and politicians in celebrating the contribution made by Modern Apprentices.

TRAINING AND APPRENTICES

Employers such as BT, Dawnfresh, Diageo, GSK and BrewDog made the promise take on more Modern Apprentices and the week received extensive media coverage from TV, print and online to social media including Twitter, LinkedIn and Facebook.

Here we look at how two employers have seen their business grow with the help of Modern Apprenticeships.

Former RAF aircraft engineer Darren Boothroyd has used Modern Apprenticeships to help transform his local chippie into a thriving business.

After leaving the service in September 2013 the opportunity arose for Darren and his family to purchase the Fochabers Fish Bar. “My parents had a fish and chip shop when I was young so I had an insight into the business,” explained Darren.

He added: “I was a qualified assessor and internal verifier for five years at RAF Lossiemouth and recognised the benefits of working with a well-trained, knowledgeable and enthusiastic workforce. Even though it is a very different business, I knew this was the ethos I wanted to adopt.”

Customer service is the main focus at the fish bar which now has three members of staff with Level 3 and level 2 qualifications, and another who is on her way to completing her Level 2 apprenticeship.

Darren said: “For our staff, having a Modern Apprenticeship shows that they have something to contribute and gives them the confidence of having a national qualification and a high degree of pride in what they do.

The training has paid off as the fish and chip shop has won a number of industry awards.

Darren has had great support from his family, plus regular and new customers.

“The future will involve more of the same.

It would be too easy to rest on our laurels.

All our staff are fully aware of the standards and everyone works extremely hard to ensure they are met every day and for all our customers,” he said.

Catriona Sloan, of training providers Polaris Learning, said: “The team at Fochabers Fish Bar have been a delight to work with.

From the start, Darren had a clear vision of what he wanted to achieve and the Modern Apprenticeship qualifications fitted perfectly with this. We look forward to taking many more Modern Apprentices through their qualifications as the business goes from strength to strength.”

Recruiting a Modern Apprentice was a gamble that paid off for Glasgow company NS Design. Their first apprentice Jonny Campbell brought energy, enthusiasm and business benefits and is now an Apprenticeship Ambassador.

Founder and Managing Director Gary Ennis

believes the risk versus the rewards is an ‘easy bet’ for most employers.

He cited the benefit of having Jonny to help with the business and the satisfaction of having given a young person a foot up on the career ladder.

“Employers could hit the jackpot and get an enthusiastic, talented individual who, with training and mentoring, will help define the future of the business, bringing fresh new ideas and allowing them to explore business opportunities that might otherwise have gone amiss,” he said.

Jonny will continue to work part time for the company while he studies for a broadcast production degree and NS Design have employed a new Modern Apprentice, with plans to recruit another.

“We are recruiting young talent that we can nurture and help mould with the exact skills we need to evolve and who are vital to our longer term success. This industry is always changing, and without fresh eyes, it’s difficult to stay at the forefront,” explained Gary.

He believes a good apprentice is someone who can follow their own initiative, be pro-active in looking for ways to grow and enhance the business, and who always wants to learn more and develop their own skills.

Gary thinks a good Modern Apprentice employer wants to hire for their benefit and for that of a young person. “Modern Apprentices are there to do a professional role and bring with them opportunities and ideas to move businesses forward. A good employer will look for every learning opportunity out there, to help develop the Modern Apprentice, grow their skills and take the opportunities that will present themselves as a result,” he added.

Find out more and register your event at www.scottishapprenticeshipweek.com For further information about Scottish Apprenticeship Week 2016, email scotapprenticeweek@sds.co.uk

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Developing work ready young people

SQA’s Star Awards Pride o’ Worth Centre winners Dalziel High School and Amec Foster Wheeler

Providing young people with the opportunities to experience the world of work and develop skills relevant to modern employment is one of the key aims of the Scottish Government’s Youth Employment Strategy.

Here is an example of a school in North Lanarkshire that is working with an engineering firm to provide pupils with these opportunities.

A CASE STUDY

A joint initiative between Motherwell’s Dalziel High School and global engineering firm Amec Foster Wheeler was recognised in the Partnership of the Year category, before going on to lift the Pride o’ Worth Award for Centres, at the 2015 SQA Star Awards.

Dalziel High School and Amec Foster Wheeler – a large company working in the energy sector – have developed a successful partnership to encourage pupils to study Science, Technology, Engineering and Mathematics (STEM), raising awareness of and access to Vocational Education. The partnership is currently in its second year and will run for at least five years.

Robert Birch, Head Teacher at Dalziel High School, said: “We want to give our young people the best opportunities when they leave school. There are some fantastic engineering jobs out there and our partnership switches youngsters on to the potential careers available to them. The partnership gives them the opportunity to speak regularly to engineers so they get an understanding of the industry and the real world of work.”

Projects developed through the partnership engage pupils in STEM subjects and activities from P7 through to S6, including opportunities to meet with working engineers, participate in site visits and undertake work experience placements.

Fifth year student Fiona, said: “The partnership has helped secure my aspirations for engineering when I leave school as it has developed my confidence in going out to the world, knowing that I’m on a set path for engineering.”

Dr Janet Brown, SQA Chief Executive, said: “The SQA Star Awards are our opportunity to recognise the fantastic achievements in education and training in Scotland. I congratulate Dalziel High School and Amec Foster Wheeler on winning their awards.

Their partnership is a shining example of how implementing the recommendations for Developing Scotland’s Young Workforce can build lasting and successful relationships between schools and employers – making stronger connections between the skills and knowledge young people have and the competencies employers require.”

Steve King, Corporate Design Manager at Amec Foster Wheeler, said: “Over the past two years we have achieved a phenomenal amount supporting pupils with STEM subjects in engineering. The biggest thing for us is that we’re spending a lot of time with the pupils as opposed to spending money. As much as awards are recognition of our effort, the fact that we are making a difference to the pupils means more to us than anything.”

For more information about the successful partnerships between SQA, schools, colleges, employers, training providers, and industry representatives, and how they support learners across Scotland, visit www.sqa.org.uk/journeys To find out more about SQA’s Star Awards and view a video of this case study, visit www.sqa.org.uk/star

The SQA Star Awards judging panel were impressed by the commitment displayed by both partners and the enthusiasm of the pupils who had participated in the scheme and have since secured STEM related apprenticeships or gone on to study science and engineering courses.

Business Development T: 0303 333 0330 E: mycentre@sqa.org.uk W: www.sqa.org.uk/businessdevelopment

TRAINING AND APPRENTICES

Pulteneytown People’s Project Pulteneytown People’s Project (known locally as ‘PPP’) is a community-led charity and social enterprise set up in 2003.

In the last 12 years, PPP has set up and continued to deliver services including housing support, wraparound childcare (both registered with the Care Inspectorate), and SQA approved training.

A milestone for the organisation’s growth was securing £3.8 million to build the Pulteney Centre, a multi-purpose community facility, which opened in February 2012 and has provided a home for PPP’s existing services as well as opportunities to develop new services. Pulteney Centre offers office, meeting and training facilities for rent as well as childcare, café and recreational spaces.

PPP has a proven track record of delivering successful completions of Modern Apprenticeships. CEO Katrina MacNab explained, “This is our third year of delivering Modern Apprenticeships and we have had excellent feedback from the Scottish Qualifications Authority External Verifiers.

“We place the training needs of every candidate we work with at the heart of our organisation and we are committed to helping employers train their existing and new staff as effectively as possible.”

The benefits of a Modern Apprenticeship n recognised by bodies such as the Scottish Social Services Council. n helps employees gain essential skills and equip workers with the skills and knowledge required for their role. n Apprenticeships are relevant to both new and existing employees As an employer, when you take on a new employee they might not have all the skills needed. Similarly, a current employee might need new skills to take on a different role.

Modern Apprentices get the skills they need while working, and a training provider helps them get a recognised qualification – meaning they’ll be a real asset to your business.

Suzanne McLaren of HIE, who completed a Modern Apprenticeship in Business and Administration level 3 through PPP said, “Undertaking a modern apprenticeship has been a fantastic opportunity for me. I left college with an HND in Administration and Information Technology but very little work experience which made finding a job difficult.

Being a Modern Apprentice has allowed me to gain the experience I needed whilst achieving a work-based qualification, and I have gained a variety of new skills and knowledge throughout my time as an apprentice.”

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PPP’s training centre is currently supporting 27 Modern Apprentices through their qualifications in Social Services (adults), Social Services (children and young people), and Business & Administration, working with 6 local employers.

Each Modern Apprentice has a named assessor to guide them through the apprenticeship and offer support throughout.

Candidates can also attend study sessions at PPP to enhance their knowledge and understanding of their subject. Study sessions are tailored to fit around workers shift patterns.

Candidates can gain SVQ level 2 or level 3 within 12 to 18 months.

If your business is considering employing a young person as a new Modern Apprentice we can assist in sourcing a suitable candidate using several sources, e.g. via our Employability Fund or Activity Agreements Programmes, which have produced successful Modern Apprentices in the past.

For more information contact: Katrina MacNab – Chief Executive Officer (katrina.macnab@pppwick.org.uk) Lynn Bain – Service Manager (lynn.bain@pppwick.org.uk) for information on modern apprenticeships, training opportunities and services.

Julie Cassidy – Contracts Manager (julie.cassidy@pppwick.org.uk) for office rentals, contract or service opportunities.

Send general enquiries to info@pppwick. org.uk for information on events and booking rooms.

Tel: 01955 608530 www.facebook.com/PulteneytownPeoples-Project-140721875950916 Pulteney Centre, Wick KW1 5BA

D&A College â&#x20AC;&#x201C;

your one-stop shop for training

Accredited Training

Bespoke Training

Modern Apprenticeships

Work Placements

Dundee and Angus College offers a wide range of industry-accredited courses throughout the year, designed to arm successful students with the skills demanded by todayâ&#x20AC;&#x2122;s employers.

Training and assessment for work-based Scottish Vocational Qualifications (SVQs) and accredited courses for larger groups can be provided on your company premises at a time to suit you.

There are flexible study options: full-time; part-time; online; at work, home or college; and many courses are eligible for ILA funding.

If you have existing employees interested in becoming an MA simply contact us for more information. We can also help you recruit a Modern Apprentice by arranging an initial work placement at no cost to your business.

The Modern Apprenticeship (MA) programme combines paid employment with work-based training and leads to industry-recognised vocational qualifications. The programme offers your employees the chance to gain skills and qualifications relevant to the nature and level of their current job without having to study full-time.

For more information please contact our Customer Engagement team:

business@dundeeandangus.ac.uk 01382 834874 / 01241 432722 www.dundeeandangus.ac.uk/business Arbroath Campus Keptie Road, Arbroath DD11 3EA Gardyne Campus Gardyne Road, Dundee DD5 1NY Kingsway Campus Old Glamis Road, Dundee DD3 8LE Learning Centres in Forfar, Kirriemuir and Montrose

TRAINING AND APPRENTICES

MECHANICAL ENGINEERING ELECTRICAL & ELECTRONICS MACHINING - MANUAL & CNC WELDING & FABRICATION PLUMBING HEATING & VENTILATION AIR CONDITIONING & REFRIGERATION ELECTRICIANS - CONTRACTING INDUSTRY AERONAUTICAL ENGINEERING RIGGING & LIFTING

Offshore/Onshore

www.tullostraining.co.uk

Turning Talent Into Skill Tullos Training Limited is a long established engineering training organisation providing advancement of vocational and further education training in the development of individual capabilities, skills and understanding.

The company delivers high quality training to nationally recognised standards and is an accredited centre through SQA, SEMTA. EAL, City & Guilds, ECITB and SummitSkills.

Registered in Scotland with charitable status, the company is a nonprofit distributing organisation and is entered on the Scottish Charity Register in compliance with the requirements of the Charities & Trustee Investment (Scotland) Act 2005.

Founded in 1968 (originally Aberdeen & District Engineering Group Training) as an employer led training provider, Tullos Training remains at the forefront of engineering training in North East Scotland and operates from a fully equipped training centre in the West Tullos district of Aberdeen.

The centre has extensive training workshop and classroom facilities specialising in Electrical Engineering and Installation, Electronics, Welding/fabrication, Mechanical Engineering, Machining Manufacture, Pneumatics/Hydraulics and under building services: Plumbing, Air Conditioning & Refrigeration.

In addition to national training programmes the centre offers a wide variety of short courses.

Learners and Modern Apprentices on the Tullos Training register are working with employers in a wide range of sectors including energy, aviation, paper making, building services engineering, local authorities and hospitals.

www.tullostraining.co.uk

Whatever your industry, Contact Tullos Training for information on Engineering VQâ&#x20AC;&#x2122;s, National Certificates, Modern Apprenticeships and Short Course, on everything from Hydraulics to Electronics to Unvented Hot Water systems.

T: 01224 872316 F: 01224 894677 E: info@tullostraining.co.uk Tullos Training Ltd Craigshaw Drive, West Tullos, Aberdeen AB12 3AL

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Modern Apprenticeships in Scotland Delivering professional qualifications, nationally recognised and designed for the industry you work in.

Excellent partnerships that help our clients be winners at prestigious awards, including the Modern Apprenticeship Awards 2014 and 2015 Excellent customer service

Major food and drink Modern Apprenticeship provider in Scotland Working in the food and drink industries since 1996

Developing relationships: delivering results for clients and learners The service from Polaris Learning has been outstanding! They have led from the front and are doing a sterling job. There is a huge amount of effort and hard work required from Polaris Learning, from pre-work to registration, then from delivery to completion, and Polaris Learning do this extremely well.

Our business needs to be flexible and Polaris Learning allows us to do this. The Modern Apprenticeships have been a huge success for the site and many employees have benefited through internal movement and progression. The up-skilling of employees is becoming more apparent and it is our desire to continue this program as routes of succession within our business.

info@polaris-learning.com +44 (0)1651 873398 Polaris Learning Ltd 12 Meadows Industrial Estate Oldmeldrum Inverurie Aberdeenshire AB51 0EZ

www.polaris-learning.com

CÙRSAICHEAN GOIRID 2016 EASTER SHORT COURSES Tha Sabhal Mòr Ostaig san Eilean Sgitheanach a’ tabhann cothrom ionnsachaidh air leth agus roghainn farsaing de chùrsaichean goirid tro shaor-làithean na Càisg is an t-Samhraidh. Airson liosta slàn, nach tadhail sibh air an làrach-lìn agus thigibh a chèilidh oirnn ann an 2016!

Sabhal Mòr Ostaig on the beautiful Isle of Skye offers a unique learning experience and a great variety of 5-day Gaelic and Music courses during the Easter and Summer breaks. For a full list of all courses, please visit our website and come and join us in 2016.

01471 888240 cg@smo.uhi.ac.uk www.smo.uhi.ac.uk

28/03 – 01/04/2016

04–08/04/2016

Òrain Ghàidhlig le Christine Primrose Gaelic song with Christine Primrose

Gàidhlig 2, 4, 6, 8 & 10 Gaelic levels 2, 4, 6, 8 & 10

Dannsa Ceum le Sophie Stephenson Step dancing with Sophie Stephenson Fidheall le Gabe McVarish Fiddle with Gabe McVarish

Cùrsa ùrachaidh do luchd-labhairt na Gàidhlig Refresher course for Gaelic speakers with Alec MacDonald

Gàidhlig 1, 3, 5, 7 & 9 Gaelic 1, 3, 5, 7 & 9

Beartas cainnt le Iain Urchadan Beartas cainnt with John Urquhart Dealbhachadh Didseatach Digital Photography with Cailean Maclean

Cùrsaichean Samhraidh cuideachd fosgailte an-dràsta!

Summer Courses also open for booking now!