The Management Function Assessment (MFA) Model can be considered as a quality, excellence and change model. It is developed upon previous works including that of Frederick Taylor, Henri Fayol, Edwards Deming, Tito Conti, and self-assessment models of the Baldrige Excellence Framework and the EFQM Excellence Model.
Being a TQM model, MFA is based upon six functions of management: forecasting and planning; organising; motivation; control; co-ordination; and communication. Using the MFA Criteria for self-assessment you can enhance the quality of your management systems through continuous learning, innovation, and improvement.
The MFA has been designed to aid managers in determining the key activities to be addressed in order to improve corporate efficiency and effectiveness within a framework of obtaining all stakeholder satisfaction including your employees.