Contact Managment Magazine Issue 3 2019

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THE CUSTOMER EXPERIENCE MAGAZINE ISSUE 3 • 2019

The

People

Issue

❯❯ Changing strategies ❯❯ Harnessing the hybrid workforce ❯❯ The benefits of employee retention ❯❯ Staying powered…and safe ❯❯ Rewriting the customer experience ❯❯ Agent automation technology that works!


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