Complimentary Copy
OFFICE SPACE FOR LEASE . 2019
6
AUCK LAND Leading Insight on 5G Q & A with Spark’s Rob Berrill Why more companies are embracing a Dog Friendly Workplace
CBRE (Agency) Limited, Licensed Real Estate Agent (REAA 2008)
Case Study Weaving a connected future at ANZ Raranga
Workplace Technology The Need for Human Touch in Technology
Sylvia Park What is next?
30 Properties Advertised Inside
CONTENTS
Feature articles
02
Q & A Leading Insight with Rob Berrill 5G - It’s the future but not as we know it
20
Dog Friendly Workplace Why more companies are embracing dogs at work
34
Case Study Weaving a connected future at ANZ Raranga
54 Sylvia Park What is next?
62
Workplace Technology The need for human touch in Technology
Cover & Left: The B:Hive, Smales Farm
02
LEADING INSIGHT with Rob Berrill
Interviewed by Stefan Winstanley
It’s the future, but not as we know it... When 5G arrives, it will bring huge possibilities for businesses and their workspaces. To understand what this new technology can offer and what you can do to prepare for it, Love your Workspace had a peek at the Spark 5G test lab. We sat down with Rob Berrill, Tribe Lead Physical Infrastructure at Spark, to make sure your workspace is 5G ready….
S
tepping into the 5G tech lab is something special. The lab opened in Wynyard Quarter in November last year and has already welcomed over 2,700 of Spark’s
enterprise customers to showcase the potential of 5G in streaming, connected automotive, Smart New Zealand, immersive technology, drones and robotics. The 5G difference 5G is the next generation of mobile technology and is the most customer-centric of mobile standards to date. In creating it, experts across a number of industries came together to imagine ‘what do you think the future holds for your industry?’ and ‘how might the mobile industry help you achieve it?’ It’s a true testament to multilateral collaboration. In a nutshell, 5G allows the network to deliver data in real time with massive connectivity and reliance with ultra-low latency. In plain English, that means much more data, and much, much faster. And it opens up the future possibilities of connectivity, technology and augmented reality due to the capacity that 5G can deliver. Left: Spark 5G Co-Lab Space
Right: Rob Berrill
03
Spark Driveless Car
Rob Berrill says the main impact of 5G will be around three
What is 5G infrastructure and how can businesses get ready?
core elements. “Firstly, an increase in speed of ten to twenty
Most organisations have a digital strategy and understand
times faster than the current 4G networks. You can imagine
that mobile connectivity is central to the future of change,
the impact that this will have on businesses receiving
including moving data to the cloud and video conferencing
information and being able to act on it immediately.
technology. A digital strategy needs to be combined with
“Secondly, 5G will offer ultra-low latency, effectively an
a security strategy and one that evolves as the use of that
almost near real time response when using the technology.
connectivity develops, says Rob.
Whether this is about virtual reality or the future of self-
“Spark has one of the largest security operations in the
driving cars, ultra-low latency is a game changer.
country and we take that position very seriously. When we introduce 5G across New Zealand, security will be an
“Lastly, massive connectivity. Everything that can be
important part of the network’s architecture.”
connected will be connected. The Internet Of Things will allow all manner of devices and sensors to be deployed and
While the new technology can be deployed on existing cell
managed more efficiently: for example, sensors tracking the
phone towers it can also be deployed in a much smaller
quality of fresh produce through supply chains to sensors
form as well. “5G connectivity can be as small as a pizza box
monitoring buildings and environmental conditions of
and can be located into general infrastructure like street
office environments”
lighting, bus stops and rubbish bins. 04
Spark 5G Co-Lab Space
Spark is working with landlords and developers to ensure
Today, organisations want people to collaborate but to still
buildings, and especially new developments, are set up
be physically present. The workplace of the future will use
for wireless connectivity in the future, which will enable
the concept of collaboration to its full potential.
occupiers the freedom of embracing the future of work.
“Where once FaceTiming into a meeting came with issues
Tenants moving into office buildings will expect excellent
of lag and connectivity, with the introduction of 5G you
mobile connectivity and good commercial landlords are
will truly have a voice at the table and be able to interact
designing that into developments now.”
in real-time no matter where you are. Collaboration spaces will be the work zones on the floor that you go to connect
Workplaces will change
together virtually – whether this is a meeting, office-to-office
With the introduction of 5G, the physical work environment
connection, or office-to-client site connection or to staff
will continue to change, and workspaces will eventually
members out in the field. The space will be a pocket inside
become smaller as the network of talent is allowed to
the physical workspace where people can be together while
spread. Rob says, “Organisations can truly encourage
not distracting others.”
flexible working with the reality of real-time connections,
Suburban satellite offices will become an increasing feature
allowing a business and employee to become more nimble,
of the future workspace, with big corporates becoming
interactive and accessible. “Collaboration space and activity
increasingly comfortable to have their workforce physically
will continue to evolve as a way of working.
distributed but virtually present. 05
With 5G, organisations can
they can become more customer-
independent monitoring to ensure
increasingly offer employees remote
centric, using the data analytics
ongoing compliance.
work experience encouraging
available from mobile connectivity.
The deployment of 5G technology will
sustainability, wellbeing and diversity
Using facial recognition instead of
fully comply with the standards set by
and inclusion through increased
security barriers to enter the physical
Ministry of Health and international
flexibility and fully immersive tools like
workspace environment will be made
bodies.”
smart glasses to engage.
more accessible with 5G on your mobile. Your digital identity will be
What is the future?
Moreover, the likes of construction
with you all the time, allowing you to
Rob says he is most excited about
companies who have teams working
connect into the workspace that you
the possibilities that 5G will provide,
at headquarters and on-site, can
know and want to be in.”
particularly the ones we don’t yet
now be connected through 5G with
know. “I don’t have a crystal ball,
smart glasses to engage with each
Responding to concerns relating to
but when you consider 4G and the
other and high-risk machinery can be
the impact of electromagnetic fields
changing impact it has had over the
operated from the safety of an office or
generated by cell towers and related
last number of years, what we’ve got
replaced with robotics. Likewise, the
equipment, Rob says “There’s a lot
to look forward to with 5G will be
team at headquarters can see what is
of health implication rumours about
staggering.
happening on-site and receive the data
5G, in New Zealand this is governed
in real-time.
by the New Zealand Standard
“The future 5G business models will
NZS2772 and recommended by the
be focused more on partnering and
Ministry of Health.
we will be co-designing how it is used
Organisations are now also starting to think about how they are using AI,
with customers who want to work
says Rob. “They are asking how they
We design all our mobile sites to
can automate new processes, and how
comply with this standard and do
Spark 5G Co-Lab Space
06
with us to shape the future.”
We can’t pull a rabbit out of a hat.
BUT OUR TEAM OF SPECIALISTS CAN WORK REAL ESTATE MAGIC.
07
ANZ CENTRE
23-29 ALBERT STREET A recognised city landmark and Auckland’s third tallest building, the ANZ Centre offers expansive views across the Waitemata. Located just across from St Patrick’s Square, the ANZ Centre features 39 levels, most being large open plan office space. With floor to ceiling windows that provide striking views across Auckland, a $76m refurbishment completed in 2013 including the lobby, outdoor plaza and café experience the ANZ Centre is one of Auckland’s most sought-after CBD addresses. The building features key amenities expected of a premium building. The side core allows for a floor plate that promotes an open and efficient working environment creating flexibility for the occupier. LEVEL
AREA
AVAILABLE
39*
1,054m²
Q2 2020
38
572m²
Q2 2020
35 -37*
1,054m² per floor
Q2 2020
34
389m²
Q2 2020
SPACES TO THRIVE
*Floors can be split if required
AMP CENTRE
29 CUSTOMS STREET WEST With sweeping views across the Viaduct Basin and Hauraki Gulf, the AMP Centre offers premium corporate office space. Located on the corner of Customs Street West and Lower Albert Street, AMP features 21 levels with large open floor plates that enable a flexible interior layout. A range of amenities are provided on-site including a food and beverage precinct and childcare. The AMP Centre is located at the hub of the transport network resulting in an easy commute for those travelling by ferry, train or bus. Planned on-site bike storage & showers will make cycling to work another easy alternative. The AMP Centre will have direct access to Commercial Bay when completed in 2020. LEVEL
TENANCY
AREA
AVAILABLE
9
Part*
655m²
Q1 2020
*This floor can be split
Proudly owned and managed by
Please contact:
M 021 870 614 E campbell.pritchard@cbre.co.nz M 021 225 6662 E charlie.bott@cbre.co.nz M 021 709 272 E stefan.winstaley@cbre.co.nz
Campbell Pritchard Charlie Bott Stefan Winstanley www.precinct.co.nz
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.
. PwC TOWER
COMMERCIAL BAY The stunning new PwC Tower at Commercial Bay designed by Warren and Mahoney in partnership with Woods Bagot has been designed from the inside out with a new generation floor plate. The PwC Tower offers dramatic views across the Waitemata Harbour to the north, east and west, a building that will transform Auckland’s skyline and has the potential to transform your business. The 1,350sqm floor plate is exceptionally efficient with a side core and minimal columns, allowing for a range of working typologies. Commercial Bay extends the working space beyond the floor plate. The Sky Lobby in the new PwC Tower is a hotel style environment creating an extension of occupiers working space. Beyond the lobby is the Sky Terrace, an urban rooftop landscape creating outdoor sanctuary in the city. LEVEL
TENANCY
AREA
LEVEL
TENANCY
39
Whole
38
Whole
36 36
AREA
LEVEL
105m²
36
129m²
36
Tenancy 1
258m²
Tenancy 2
326m²
TENANCY
AREA
Tenancy 3
287m²
13
Part
665m²
Tenancy 5
232m²
12
Whole
1,330m²
30
Whole
1,390m²
9
Part
795m²
19
Part
663m²
Available from Q3 2020.
FULL SERVICE CONCIERGE
CARPARKS ON-SITE
SPECTACULAR VIEWS
09
ON-SITE RETAIL/ DINING AMENITY
END OF TRIP FACILITIES
246 Queen
A new vision for a storied space 246 Queen stands ready to make its bold return as a revitalised mid city icon. A contemporary vision for the building from architects Fearon Hay sees it once more becoming a sophisticated, design-led city building, illuminated by a bright central light shaft. Levels 3-8 will house modern loft-style office spaces to suit the discerning standards of businesses wanting to make a statement with their office environment.
Licensed Real Estate Agent (REAA 2008)
Charlie Bott charlie.bott@cbre.co.nz +64 (0) 21 225 6662
Stefan Winstanley stefan.winstanley@cbre.co.nz +64 (0) 21 709 272
10
For more information visit 246.co.nz
Wilshire Group
Key Features 01 04 05 06 07 08 09 10 11 12
Fully renovated building designed by Fearon Hay 6 x Commercial levels - 1000m² per floor (approx) Minimum 4.3m high stud height Floor to ceiling central glass light well Exposed ceilings and concrete floor 3 passenger lifts plus goods lift Lorne Street and Queen Street lobbies Cardio room and end of trip facilities Signage & naming right opportunities Excellent seismic ratings - 100% NBS
11
CENTRE
F E ATURE S Premium location on the intersection of Queen Street and Shortland Street Elevated tenancies from 100sqm to full or multi floor options available District Fitness Gym now open Cosmo Kids Childcare now open and taking enrolments Queen’s Rise dining precinct now open 9,000sqm now leased to high profile commercial office tenants 250sqm LED screen installed and available for tenant advertising
C ONTACT US N O W Campbell Pritchard 021 870 614
Charlie Bott 021 225 6662 12
Qbe centre 125 queen A city within The cbd A-GRADE QUALITY ACCOMMODATION
Retaining the historic façade, the exterior has been transformed to a modern tower, including a unique LED screen wrapping around the street levels, allowing tenants’ details to be displayed.
A grand entrance lobby leads to a sophisticated café and bar where intimacy and grandeur blend to create the perfect meeting place for Auckland’s business elite. A team of designers including Sydney-based Marchese Partners and Alexander & Co. and Aucklandbased Macintosh Harris have created a world class office tower.
13
CENTRE
“ The tower, proposed at the time of the last America's Cup, celebrates New Zealand as a great yachting nation. The building plan developed was very rational – the challenge was to articulate the rectangular floor plate and transform it into a sculptural statement. Utilising the imagery of yachting, the broad façades of the floor plate are split by a diagonal sail form. Two of these sails meet at the prominent corners, like yachts rounding the mark. ” RICHARD GOLDIE DIRECTOR PEDDLE THORP
Contact the master agents for further information or to arrange a viewing CHARLIE BOTT
STEFAN WINSTANLEY
charlie.bott@cbre.co.nz 021 225 6662
stefan.winstanley@cbre.co.nz 021 709 272
The Tower inspired by New Zealand’s America’s Cup
LEVEL AREA
AVAILABILITY
20
1,299sqm Q3 2020
19
1,300sqm Q3 2020
18
1,301sqm Q3 2020
17
1,303sqm Q2 2020
16
657sqm
15
1,306sqm Q1 2020
14
1,307sqm Q1 2020
Leased
Auckland’s iconic 88 Shortland Street This Premium grade office tower offers large column free floors with views north towards Waitemata Harbour. Excellent location and building amenity will make hiring and retaining staff easy work.
• 28 level premium grade office tower • Gymnasium and business centre on Level 8 • Lift access to Fort Street provides a great link with Britomart and public transport • Exciting major building upgrades planned 15
16
Vero Centre
PERFECTLY LOCATED www.cbre.co.nz/1907619Q1
A triumph of design and function •
New Zealand’s premier office tower
•
International quality hotel style lobby/foyer recently refurbished
•
Entrance houses a New Zealand artwork collection
•
Concierge service and on-site management team
•
Building café and coffee kiosk
•
Corporate gym and physiotherapy
•
Porte-cochère for all weather arrival/ departure
•
On-site taxi rank
•
Large 1,200sqm column free floor plates
High quality specifications •
12 high speed passenger lifts and dedicated goods lift
•
High quality air-conditioning system (20 zones per floor)
•
Double glazed façade
•
Standby power generation system
•
Top quality internal finishes
•
Secure on-site car parking available
DESCRIPTION
The Vero Centre occupies a pivotal position on Auckland’s most prestigious legal and financial street
LEVEL
AREA (SQM)
37
332
New base build upgrade with stunning views
NOW
33
213
Stunning harbour views, new base-build upgrade
NOW
31
634
Spectacular views. Refurbished to an open plan layout.
NOW
STEFAN WINSTANLEY 09 359 5438 021 709 272 stefan.winstanley@cbre.co.nz 17
AVAILABLE
CAMPBELL PRITCHARD 09 359 5342 021 870 614 campbell.pritchard@cbre.co.nz
WHERE BIG DECISIONS ARE MADE
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NEW QUALITY CAFE PROVIDES G R E AT F O O D & C O F F E E QUALITY FINISHES TO ALL U P G R A D E D S PAC E ADD YOUR BUSINESS TO THE LONGLIST OF SUCCESSFUL S H O R T L A N D S T C O M PA N I E S
KEY LEASE DETAILS LINDSAY JACKSON Level 17
363m2 - Available Now
021 521 561
STEFAN WINSTANLEY Level 15
442m2 - Available Dec 19
021 709 272
Level 8
819m2 - Available Dec 19
cbre.co.nz/0422109Q1
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Why more companies are embracing a
DOG FRIENDLY WORKPLACE brought to you by
CBRE’s Agile Real Estate Knowledge Hub Words Emily Neff
20
C
ould Lenny the Labrador
work in a setting like that, that he
Since dogs’ level of training varies,
really be the path to
would entertain it,” Fearing says.
companies should consider
improved employee morale,
“He didn’t have to promise me he
implementing specific policies when
reduced stress, better
would do it, but he had to promise me
allowing pets at work. It’s important
an open line of communication.”
to create rules that are respectful
work-life balance and greater company loyalty? Research shows that employees
to everyone in the office, as some
and employers can reap big benefits
Her plan paid off. She took the job
employees may be allergic to dogs,
from dogs in the office.
at the Humane Society of the United
while others might have a fear of
States (HSUS), and 10 years later,
them. “It’s important that employees
According to a survey by Banfield Pet
75 to 100 dogs come to work at the
understand the operational policy
Hospital, 7 in 10 employees and HR
organisation every day. While she has
regarding dogs in the workplace,” Neff
decision makers agree that allowing
moved on to another job, the HSUS
says of one of CBRE’s client’s policies.
pets in the workplace has a positive
has since created a unique workspace
“For example, employees know that
impact on employees.
that incorporates dogs into the office
they need to provide proof that their
layout. Taking dogs to work can be
dogs are up to date on vaccinations.
an incentive for employees and keep
They also know that they have a
them at their jobs longer. In fact, the
three-strike policy that includes office
Banfield Pet Hospital survey also
accidents, barking or altercations with
revealed that 60% of millennials are
other dogs or humans, and meeting
more likely to stay at a job if it’s pet
organisers needed to confirm with
friendly.
attendees beforehand if it was a dog-
“Dogs in the workplace can encourage employees to take breaks and relieve or even prevent tense situations,” says Emily Neff, a Director in CBRE’s Workplace practice.
friendly meeting or not.” Today, about 9% of workplaces in
According to a study conducted by
the U.S. allow pet owners to take
Virginia Commonwealth University,
Neff also outlines how companies can
their dogs to the office, according
pets lower stress hormones, which
include pets on an occasional basis.
to the Society of Human Resource
can apply to the office as well as home
“Not all companies have the latitude
Management—up from 4% in
life. “A lot of workplaces are stressful
to make building decisions like dog
2014. For example, a Seattle-based
and tense, so being able to reach
policies. So, some partner with local
e-commerce company has more than
down and pet your dog or walk across
shelters to bring puppies to the office
6,000 dogs joining their owners for
the hallway and pet someone else’s
in a contained area where employees
work every day.
dog offers an immediate physiological
can come in, pet and play with them,
effect that reduces your stress
and maybe even adopt one.
A low-cost, high-value perk
chemicals in your body,” says Fearing.
When Jennifer Fearing, an animal
“In a stressful environment, dogs can
protection lobbyist and coauthor of
really be a boon because they bring a
“Dogs at Work: A Practical Guide to
relaxing kind of calm—they produce a
Creating Dog-Friendly Workplaces”
lot of smiles.”
was offered a new job, taking her dog to the office played a central role in her accepting the offer. “I had been bringing my dog for a number of years
When done well, a dog-friendly program can increase employee retention.
while working for a small nonprofit.
It provides that same stress relief and positive energy, but just in a single period of time,” she explains. For occupiers considering dogfriendly policies, Fearing adds that it’s relatively easy and affordable to put into action. “As far as infrastructure costs on the part of the business,
I was moving to a very large entity
“I jokingly call dogs at work furry
it may be simply upgrading the
with close to 400 employees on-site
handcuffs, but in all seriousness,
HVAC filter or replacing the janitors’
and they had never allowed dogs in
taking dogs to the office can lead to
vacuums. There’s not a lot of
the workplace,” Fearing says.
longer tenures for employees. People
expenses. It’s really a low-cost, high-
“A condition of my taking the job was
are less likely to leave if they can’t find
value perk.”
a request to the CEO that if I brought
a workplace where they can continue
forward a plan on how dogs could
to bring their dog,” Fearing notes.
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22
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THE PROPERTY HAS BEEN UPGRADED AND REPOSITIONED TO PROVIDE AN A GRADE OFFICE ENVIRONMENT AT ATTRACTIVE RENTS, THE REFURBISHMENT INCLUDES; ——
A new lobby café by BOB, a French inspired coffee boulangerie.
——
Upgraded entrance lobby and lift lobbies, with new lift cars.
——
Landlord will design and build tenants workspace to meet tenants requirements, (TBA).
KEY LEASE DETAILS Level
Avai l abl e
G1
78m 2
G2
19 6 m 2
Lindsay Jackson 021 521 561 Stefan Winstanley 021 709 272 cbre.co.nz/ 1377319Q1 24
25
CONVENIENT AND COMPETITIVE IN BRITOMART
Close to all transport hubs
5
min walk to Britomart
Various building amenities
Ample on-site parking
Flexible lease terms 26
GE BUILDING
AVAI L ABLE F OR LEASE
8 TANGIHUA STREET, AUCKLAND CBD
LEVEL
AREA
GROUND
400sqm
Anchor tenant, Latitude, have endorsed the location and building with a significant long-term recommitment. The owner is underway with considerable building upgrades encompassing en-of-trip facilities, refurbishment of the main lobby including tenant meeting suites, and creating smaller ground floor office suites or alternatively showroom or retail with a laneway presence. This 4 star Green Star building with very large floor plates makes this an easy choice for an office relocation.
Stefan Winstanley
Campbell Pritchard
www.cbre.co.nz/1553119A3
021 709 272 stefan.winstanley@cbre.co.nz
021 870 614 campbell.pritchard@cbre.co.nz
27
1
(Part floor)
1,000sqm
2
(Whole floor)
2,000sqm
5
(Whole floor)
2,000sqm
28
BORN IN 1972 RE-BORN IN 2019 The AC ME a nd Ig ni te d esi gn tea m s have created a uni q ue a nd i n n ovat i ve d esi g n for 1 Al b ert St, el evat i n g i t a b ove typ i ca l com m erci a l l ea s e sp a ces i n Auckl a nd C i t y. Thi s i s a b ui l d i ng b orn i n a d i fferent era , i ts energ y tra n s l ated a nd red efi ned to create spa ces a n d ex p eri ences of d i sti ncti o n w i t h a com m uni ty feel .
Tenancy
Space
Available
Level 9 Suite 9.2
11 – 14 Workstations
Now
Level 11 4 – 16 Various Suites Workstations Level 4 Office Space
424sqm
Lindsay Ja ck son 021 521 561
March 2020 Now
Stefa n Win st an ley 021 70 9 272
cb re.co. nz/ 1 338 039Q 2 29
HUAWEI CENTRE
AVAI L ABLE F OR LEASE
120 ALBERT STREET, AUCKLAND CBD Centrally located, close to public transport with easy access to and from the motorways. Superb on-site amenities, attached to the Crowne Plaza atop the Atrium on Elliott shopping centre. Tailored tenancies to suit a variety of sizes up to 823sqm on large easy to split floors. If you want value for money, a great landlord and turn key fitout, you have found the right building.
www.cbre.co.nz/1677709Q2 30
LEVEL
AREA
LEVEL
AREA
5A
763sqm
18
395sqm
5B
182sqm
24
291sqm
8
252sqm
Charlie Bott
Benedict Casey
021 225 6662 charlie.bott@cbre.co.nz
027 879 0948 benedict.casey@cbre.co.nz
GREAT LOCATION GREAT VALUE GREAT RESULT
Close to public transport
City views
Seismic rating 100% NBS
Abundant on-site parking
Close to amenities 31
SNICKLE LANE CHILL OUT ZONE
Indicative only.
23 CUSTOMS STREET 23 Customs Street offers options for everyone.
“
THE BENEFITS OF THIS LOCATION WILL MAKE YOUR STAFF THE ENVY OF THEIR PEERS
Competitive rentals and fitout packages available by negotiation. With an office location on the door step of Commercial Bay and Britomart, you will generate great staff moral with the volume of amenity in the immediate neighbourhood and fantastic access to public transport.
Level 6 - 654 sqm
• Newly refurbished space presented in “as new” condition
Level 7 - 656 sqm
”
Level 13 - 228 sqm
• North facing and receives all day sun and sea views
Lindsay Jackson
Stefan Winstanley
• Vibrant location provides ready access to wide range of amenities including cafés, restaurants, pharmacies and banks etc
021 521 561
021 709 272
Lindsay.jackson@cbre.co.nz
Stefan.winstanley@cbre.co.nz
• Minutes from bus, rail and ferry transport hubs • Side core provides excellent efficiencies • On-site car parking
www.cbre.co.nz/2247827Q1 www.cbre.co.nz/2247827Q1
32
CORNER EXPOSURE MODERN INDUSTRIAL CHARACTER
99 KHYBER PASS
“
Now fully upgraded to an A grade standard, 99 Khyber Pass Road offers an exciting opportunity to occupy high quality office space with a brand new base build.
FUNKY INDUSTRIAL STYLE BASE BUILD
Located at corner of Khyber Pass and Nugent Street the impressive new façade makes a strong statement and provides significant exposure for incoming tenants. The motorway network and Grafton train station are close by as well as countless cafés,
Ground Floor - 653 sqm
”
Level 1 - 847 sqm
eateries and bars.
Omri Yahel
Jack Hall
Ample natural light, on-site car parking, new services, bathrooms and a funky industrial style base build provides an exciting canvas for a new tenant to make their mark on this vibrant corner site. This design targets a NASBERS NZ 4 star base build rating.
021 791 165
021 0230 5420
Omri.yahel@cbre.co.nz
Jack.hall@cbre.co.nz
Call Omri or Jack today to arrange a viewing.
www.cbre.co.nz/2278577Q4
33
Above: Matthew Clark All other images in this article: ANZ Raranga and ANZ fitout 34
WEAVING A CONNECTED FUTURE at ANZ Raranga In May 2018, ANZ signed on the dotted line to lease five floors of Kiwi Property’s award-winning office development at Sylvia Park in Mt Wellington, Auckland. Known to the bank as ANZ Raranga, the new workspace will accommodate nearly 1,000 people across 6,740 sqm of space.
N
early eighteen months later,
November. As you might imagine, it’s a
Matthew Clark, Head of
logistical challenge to move a large contact
Workplace Property NZ at
centre whilst not impacting the service to our
ANZ, took time out of his busy
customers.
schedule of moving people into the building to sit down with Love Your Workspace to explain how
What drew ANZ to Sylvia Park as a location?
workspace design is key to ANZ Raranga - and to
When we started discussing our Auckland
the bank’s future:
property strategy a couple of years ago, we wanted to look at the demographics of our
Let’s start at the beginning.
staff and where they live. A large percentage
Please tell us about the space:
of our contact centre staff come from South
The bank has taken a nine-year lease over five
Auckland, all making the commute to the CBD
whole floors and a partial floor of the new
fringe every day. It therefore made great sense
office building at Sylvia Park – part of level
from a staff point of view for our site not to
four and then all of levels five to nine. We
be in the centre of the city, but to be closer to
commenced occupation of levels 8-9 in May
where our staff live, yet have all the amenities
this year, and we are now progressively moving
of a Grade A office.
staff into the building. Ultimately, the model we are trying to run We are merging three locations into one:
is two core offices in different locations in
operations teams from Carlton Gore Road
Auckland, with our people working flexibly
have already moved in mid-May. We also had
across both of them. We are also looking to
an office in Highbrook, which was used by our
use the existing footprint of our retail network
Commercial and Agri business that service the
to expand our satellite office network for
South Auckland region. We saw the benefit of
staff, to decouple them from having to come
connecting this front-line team into our wider
into the CBD, enabling staff to choose their
business, and also to the branch on site at
working location and provide them choice
Sylvia Park, so we moved them over at the same
and flexibility to manage their work and
time as our Carlton Gore Road teams.
home life. Staff can theoretically work from
We’re now working on moving our Contact
anywhere, although teams still have their
Centre. It’s currently in Penrose, so we will
neighbourhoods based in buildings.
progressively move 450-500 people in early 35
The other reason we liked Sylvia Park is
How are the spaces are set up to enable
the level of amenity here. The building
this style of working?
is perfect; it offers so much more than
Firstly, we’re trying to blend the
just an office. It has all the things to
traditional front-of-house versus
make our people’s lives easier: parking,
back-of-house concept. We’re proud
amenities, shops, pharmacy, day care,
of our people and what we do, so why
gym; all the things time-poor staff need
hide them away? Therefore, we put the
every day. It was really appealing for us.
welcome floor and the contact centre on level 7, separated by glass walls so
What is the significance of the name to
you can see our people engaging with
ANZ?
customers, celebrating what they do.
Raranga is the Maori word for the art of weaving, more particularly the weaving
This is different to a normal office,
of Kete or baskets. It is a symbol of unity
where the customers are often insulated
and togetherness and encapsulates
from what we do in the engine room.
our vision of being more connected
The other concept we have put in place
across ANZ’s offices and working more
is a flexible fitout, called Playbox.
collaboratively together: an interwoven
Seven or eight years ago ANZ created this
community working together to deliver
concept, which is essentially a flexible,
for our customers, a great metaphor for
furniture-based fitout conceived by
us.
in-depth engagement with our teams to really understand how they work. It
How does Raranga inform the workplace
has evolved over the years and for the
culture and style you are working to
Raranga fitout we have a raised floor
create?
throughout the building so every space
Our property vision reflects the change
can be reconfigured quickly to suit the
we want to make – to create a connected
changing needs of our business.
space for our people to be proud of. For so many years, these people had been tucked away in less than desirable buildings, and we needed to upgrade our
This means that as our business changes we can manipulate the fitout to suit our people.
premises to reflect the importance we put on our people.
For example, we can de-mount a
There are also huge benefits in putting
meeting room overnight and replace
our teams together. We know that our
it with people working in different
Contact Centre is a powerful conduit
ways, ensuring we future-proof the
to the rest of our business and acts as
fitout and adapt quickly. Property can
a recruitment pathway. Our staff often
be notoriously slow to respond given
come into the business via working
traditional long-term leases and built
at the Contact Centre, and then move
structure, so introducing furniture-
on into the bank to go on and do great
based fitouts allows us to adapt with the
things. It is a great breeding ground for
business and better service their needs.
talent, so it is important for us to have
It’s all about adapting quickly: that’s
these people together, to encourage this
the question. Some of our teams work
pipeline for talent.
Agile, and these days you have to have a
“Our workplace strategy is to provide a flexible fitout that is less corporate, a home away from home that celebrates our team’s achievements every day.”
flexible fitout that is changeable as the business changes.
36
All images: ANZ Raranga and ANZ fitout
37
“We’re working to get flexible working going, to weave in more people. Teams are coming together virtually and we are already weaving in people from around Auckland so they are more connected”
How are the moves going into the building?
What have you learned through the process so far?
I’m very fortunate to have a great team that understands
The big learning through the process has been to dedicate
the complexity of moving people, and it’s all going without
a large amount of time to value all staff views and emotions
a hitch. The behavioural change is the biggest thing about
through the process. Change affects people in different
the move. People adopt a lot of accumulated behaviours by
ways. I never assume it will be a straightforward process for
being in a place for so long. Moving creates an opportunity
every person. We’ve learned to take the time to listen at the
to cleanse, to start anew, and we wanted to push that with
front end of the process, and on the back end we need to
all teams, asking them to think about how they work, rather
make sure we’re empathetic with people when they move
than adopting the same behaviours.
into a new environment.
For example, our contact centre teams have morning
Change can be confronting, so we take the time to
stand-ups; they all come together with a whiteboard to
understand and be there for people.
write up their targets for the day. We have done away with
It’s all about our people at the end of the day. We listened to
whiteboards, so it is all digital now. Agile digital boards and
what our people wanted. This move and strategy has come
mobile screens enable us to conference-in remote working
from our people, and the outcome is directly driven by our
staff. We’re now working to get flexible working going for
people.
our Contact Centre, getting our Remote Workers connecting in from home for the stand-up, and the teams are coming together virtually. This means we are already weaving in people from around Auckland into teams so they are connected.
38
We can’t find you an office on the moon.
BUT WE CAN FIND YOU AN OFFICE YOU’LL BE OVER THE MOON ABOUT.
39
ONE 55 FANSHAWE STREET 155-167 FANSHAWE STREET, AUCKLAND
GREEN STAR The building will achieve a 6-Star Design and Built certification from the New Zealand Green Building Council KEY FEATURES >> 3.1 metre stud tenancy stud height >> Office Floors (Levels 4,5 & 6): Totalling 7,300sqm (circa 2,400sqm floor plates) >> Basement Car Parks: 1 per 150sqm leased >> Accessible Car Parks: 3 >> Public Cycle Park Facility: 116 cycle parks and lockers and 10 adjoining shower and changing facilities
CAMPBELL PRITCHARD M 021 870 614 / D 09 359 5342 / E campbell.pritchard@cbre.co.nz NICK THEYERS M 021 265 4667 / D 09 359 5431 / E nick.theyers@cbre.co.nz 40
The building is situated in one of Auckland’s fastest developing and most sought after commercial locations, ONE55 Fanshawe Street offers tenants unparalleled convenience.
is now an international standard retail and restaurant hub, with local chefs serving some of New Zealand’s finest fare alongside local and international retail brands, all in one of Auckland’s most recognisable heritage buildings. Contemporary office environments that respect the need for both independent, private work and spontaneous, creative practices.
To the north, Wynyard Quarter incorporates
ONE55 Fanshawe Street will deliver a range
some of the best mixed-use waterfront land of
of individual workspaces to support a variety of
any major city in New Zealand. Boasting a range
modern working practices.
of facilities and experiences, from public events
Whether tenants need to retreat and focus or
to music festivals and some of Auckland’s best
relax and reflect, spaces are designed with people
restaurants and nightlife.
in mind. The space will be created with a range
Up the hill to the west are the boutique areas of
of both structured and relaxed environments,
Westhaven, Herne Bay and Ponsonby, offering an
including technology-led conference spaces to
abundance of food, fashion and lifestyle choices.
support collaboration and group engagement
Ponsonby comes to life as one of Auckland’s
and transitional spaces that create connectivity
most colourful suburbs and is renowned as one of
and encourage a sense of community.
the cultural hubs of contemporary New Zealand
A series of horizontal and vertical pathways will
life. To the east Victoria Park is a mecca for the
link working environments together, designed to
exercise obsessed.
support diverse working models and create brief
The redeveloped Victoria Park Market precinct
41
encounter spaces throughout.
12 VIADUCT HARBOUR A N E W G E N E R AT I O N O F W O R K S PA C E S Fully f itted off ice spaces, which can be custom designed to suit your needs. Providing full service, multi-functional off ice f itouts with flexible tenancy terms, supported by f irst class design by Ignite Architects. A new generation off ice environment with fresh ideas in food, beverage and healthy living for vibrant day to day Business. A modern spacious cafĂŠ as well as an aspirational multi-use gym designed by Siren Architects are planned to open on the ground floor in 2020.
K E Y L E A S E D E TA I L S LEVEL 3 Work stations
8-12
Lindsay Jackson 021 521 561 Stefan Winstanley 021 709 272 cbre.co.nz/1702279Q1 42
5mins walk to C BD
Sea vi ew s
St a t e o f t h e a rt gy m
Ju ic e b ar
43
Ne w c af é
Bar
En d o f t r i p f ac il it i e s
`` Repositioned downtown office `` Base build upgrade to be completed mid 2019 including new services, lobby and plaza
PREMIUM CBD BOUTIQUE ON FEDERAL SQUARE
`` High car park ratio and great motorway access
SPACES AVAILABLE
`` A short walk to Ferry terminal and Britomart transport hub with numerous bus stops nearby
Level 1
365m2
Available
`` Excellent range of amenity in immediate local
Level 2
413m
Available
Part level 3
2
310m
Available
Level 5
130m2
Available
Lindsay Jackson 021 521 561 lindsay.jackson@cbre.co.nz
Stefan Winstanley 021 709 272 stefan.winstanley@cbre.co.nz
cbre.co.nz/1459289A1 44
2
PIER 21 AFFORDABLE WYNYARD QUARTER `` Upgraded office suites overlooking the marina in the heart of Wynyard Quarter `` A high on-site car parking ratio with great access to main arterials `` Great natural light and marina views `` Location provides ready access to and from Harbour Bridge
SPACES AVAILABLE
`` Naming/Signage rights available Lindsay Jackson 021 521 561 lindsay.jackson@cbre.co.nz
Stefan Winstanley 021 709 272 stefan.winstanley@cbre.co.nz
Part Level 1
568m2
Available
Part Level 1
149m
Available
Part Level 1
157m
Available
2 2
Signage Rights
Available
cbre.co.nz/1406129Q2
2 COMMERCE STREET BRITOMART WATERFRONT `` Exterior upgrade completed 2018 `` Ever changing panoramic harbour views to Rangitoto `` Never be built out so you will be front row for activities around Americas cup `` At the heart of all public transport facilities
SPACE AVAILABLE Lindsay Jackson 021 521 561 lindsay.jackson@cbre.co.nz
Stefan Winstanley 021 709 272 stefan.winstanley@cbre.co.nz
cbre.co.nz/1354289Q1 45
Level 8
513m2
October
A PLACE FOR YOUR BUSINESS TO THRIVE
Close proximity to public transport hubs
Large campus style floor plates
Abundant nearby amenity
307 undercover car parks on-site
Situated amongst parks, public spaces & the beach 46
NO.1 THE STRAND
AVAI L ABLE F OR LEASE
1-7 THE SRAND, TAKAPUNA No1 The Strand is being given a complete refurbishment and will be presented back to the market as Takapuna’s premium office location. Modernised with a fully remodelled lobby, complete services upgrade, new courtyard and on-site cafe, as well as end of trip facilities, the building stands to be a vibrant and exciting home for Takapuna’s thriving business community.
www.cbre.co.nz/2043379Q4 47
LEVEL
AREA
LEVEL
AREA
GROUND
615sqm
3
2,715sqm
1
3,765sqm
4
700sqm
2
3,425sqm
All floors can be split if required
Omri Yahel
Campbell Pritchard
021 791 165 omri.yahel@cbre.co.nz
021 870 614 campbell.pritchard@cbre.co.nz
THE B:HIVE RETHINKING THE RULE BOOK
5
min drive to Takapuna
Meeting Facilities
Smales Farm on-site amenities
Ample on-site parking
Yoga & mindfulness classes 48
B:HIVE, SMALES FARM
AVAI L ABLE F OR LEASE
68-72 TAHAROTO ROAD, TAKAPUNA The B:HIVE is New Zealand’s largest and smartest co-working building, and a fantastic location for small to medium businesses looking for a vibrant and exciting environment. Thanks to its state of art technology, design and infrastructure, The B:HIVE delivers an environment usually only the reserve of big corporates, making it the perfect space in which to energise your employees and empower your business, no matter what the size.
www.cbre.co.nz/1387266A3 49
LEVEL
STAFF
LEVEL
STAFF
1
34
2
40
1
10
4
6
1
16
4
10
1
22
DESKS
12
Omri Yahel
Campbell Pritchard
021 791 165 omri.yahel@cbre.co.nz
021 870 614 campbell.pritchard@cbre.co.nz
NICK THEYERS M 021 265 4667 / D 09 359 5431 / E nick.theyers@cbre.co.nz OMRI YAHEL M 021 791 165 / D 09 359 5346 / E omri.yahel@cbre.co.nz 50
PRESTIGIOUS PARNELL 72 ST GEORGES BAY ROAD AREAS AVAILABLE: Ground Floor & Level 1: 618sqm Car parks: 13 on-site
Prestigious office and location Secure your new full building HQ in Parnell’s vibrant St Georges Bay commercial precinct. Situated at the end of St Georges Bay Road this full building option consists of two floors of office accommodation with exclusive open air car parking and a northwest facing Level 1 deck. Both floors are fitted with a modern high quality fitout consisting of numerous offices, meeting rooms and a large boardroom adjoining the entertaining deck. A generous stud height features throughout on both floors highlighting the stunning industrial character of the building. The St Georges Bay Road precinct has grown considerably over the past couple of years with new developments and refurbishments providing a wide range of new eateries, bars and additional amenity. 72 St Georges Bay Road is an exciting office opportunity that could really make a statement for your business. KEY FEATURES >> Full building option >> Northwest facing entertainment deck >> Impressive stud height >> High quality fitout in place >> Signage opportunities
51
Auckland’s newest premier, Five Green Star rated buildings. Last spaces remaining! 96 ST GEORGES BAY ROAD, PARNELL AREAS AVAILABLE: Ground Floor: 145sqm
from the New Zealand Green Building Council, one of the few buildings in the Parnell area to achieve this level of building excellence. Just a short stroll from historic Parnell with its vibrant mix of heritage and modern sophistication and New Zealand’s business hub, encompassing the CBD, St Georges Bay Road is nestled at the confluence of the region’s major rail, road and sea networks. Take an easy walk to Auckland’s main train and bus terminal at Britomart. Or a few seconds by car will have you at the apex of Auckland’s motorway network with immediate access to south, west, north, or east around the city’s iconic waterfront.
St George Corporate Centre offers tenants unparalleled convenience, situated in the flourishing centre of Auckland’s educational, commercial, transportation and business heartland in a location that boasts a proud history while embracing the new.
KEY FEATURES
With a 5 Green Star rating, highest quality office and retail accommodation and on-site café, St George Corporate Centre is a building of the future. Consisting of four levels of quality office accommodation and two levels of basement parking, spread across 10,400sqm of rentable office area, 96 St Georges Bay Road represents a new generation office development for Auckland.
>> Central courtyard that is open to the sky with access to the corner of St Georges Bay Road and Garfield Street >> All floors benefit from a 2.8m floor to ceiling height >> Excellent motorway network access >> Close proximity to public transport networks >> Come join Harrison Grierson, Xero & Asahi Beverages in this exciting new development
With natural light streaming through the building’s central courtyard, the building will achieve a 5 Green Star certification
NICK THEYERS M 021 265 4667 / D 09 359 5431 / E nick.theyers@cbre.co.nz OMRI YAHEL M 021 791 165 / D 09 359 5346 / E omri.yahel@cbre.co.nz 52
It’s not enough to wish for greatness. Greatness is not a singular pursuit, nor is it one that is easy to reach. At Goodman our vision is to make it possible for everyone by making space for it, in everything we do. We give our customers the space they need to succeed, by providing high-quality property solutions in strategic locations.
Ground Floor, Ford Building 86 Highbrook Drive
Level 1, Building 6, Highbrook Crossing Highbrook, East Tamaki
Ground floor office
Brand new and high profile Available Now
Available Now
High
Excellent amenities within the park including cafés, restaurants, bars, banks, superette, serviced apartments, conference suites, gym and childcare all based at Highbrook Crossing.
k Dr ive
At the centre of Highbrook with excellent brand exposure on Highbrook Drive. Join Kia and Schneider.
264 sqm office
Chris Wong View Highbrook video
broo
263 – 1,000 sqm office
Nick Theyers
021 964 924
021 265 4667
This document has been prepared by Goodman Property Services (NZ) Limited and has been prepared for general information purposes. Whilst every care has been taken in relation to its accuracy, no warranty is given or implied. Further, you should obtain your own independent advice before making any decisions about any of the products and/or properties referred to in this documents. All values are expressed in New Zealand currency unless stated otherwise.
53
Sylvia Park WHAT IS NEXT? Kiwi Property Group has been
The masterplan features around
creating the spaces that Kiwis love
60,000sqm of modern office space;
for more than 25 years, including
residential apartments and a range
some of New Zealand’s leading
of exciting entertainment options.
office buildings and retail outlets,
Sylvia Park sits at the geographic
including New Zealand’s favourite
and demographic heart of
shopping centre Sylvia Park.
Auckland. Located just 10kms from both the CBD and the Airport it is
In 2018, Sylvia Park took the first
unmatched in terms of location,
step on its journey to become a
access and profile. Ideally situated
thriving mixed-use community, with
at the junction of the Southern
the launch of the award-winning
Motorway, Mount Wellington
office tower, ANZ Raranga.
Highway South-Eastern Arterial,
The five GreenStar building offers
and Auckland train network, Sylvia
tenants unbeatable amenity and
Park is easy to access for both staff
state of the art facilities, creating
and visitors, with over 5,000 car
an ideal work and lifestyle balance
parks on-site.
for businesses and their employees. ANZ Raranga comprises 11,700sqm
The next proposed office building
of quality modern office space, built
at Sylvia is currently being designed
to a high seismic resilience and
and construction is planned
efficient, sustainable design.
to commence in late 2020, for completion by early 2023. The
Kiwi Property Group has created
building is expected to include an
an ambitious masterplan for Sylvia
exciting mix of ground and podium
Park that will transform the location
retail; approximately 15,000sqm of
into a dynamic mixed-use centre.
office and a 140-room hotel.
54
Sylvia Park is set to offer a diverse combination of uses and experiences including: Work – A pipeline of contemporary offices that leverage the outstanding amenities of the Sylvia Park community, including exceptional transport connections and extensive food, entertainment, and shopping options. Shop - When the current galleria retail expansion completes in mid2020, Sylvia Park will feature up to 250 retailers, bringing together an exciting mix of retail, dining, grocery, entertainment and personal services. Play - No matter what your taste, Sylvia Park has you covered, from relaxed dining in one of the central vibrant restaurants through to watching the latest movies at the cinema, going for drinks with friends, or chilling out in a green space. Organisations interested in learning more about the leasing options at Sylvia Park are invited to contact CBRE.
Chris Wong 021 964 924
55
ROMA ROAD ESTATE
AVAI L ABLE F OR LEASE
60 ROMA ROAD, MOUNT ROSKILL A large office opportunity is now on the market for commencement in 2021. This high profile building with 380m of motorway frontage is perfect for any business. Roma Road is easily accessed by public transport with buses stopping every 10 minutes. With excellent access to ample local amenity, and park-like grounds this location is hard to beat.
www.cbre.co.nz/2318069A3
Roma Road Estate Video
56
BUILDING
LEVEL
AREA
1
Ground
2,103sqm
1
1
4,020sqm
2
Ground
532sqm
2
1
566sqm
Chris Wong
Jack Hall
021 964 924 chris.wong@cbre.co.nz
021 0230 5420 jack.hall@cbre.co.nz
OPPORTUNITY FOR LARGE OCCUPIERS
Close to public transport
Brand new end-of-trip facilities
On-site shared e-bikes
580 Car parks
Ample access to local amenity 57
Impressive Industrial Chic
58
AREAS AVAILABLE 1,500 - 7,000sqm
656 GREAT SOUTH ROAD, ELLERSLIE The industrial design focuses on function, efficiency and finding beauty in aged utilitarian elements. Presented as brand new, the simple clean large efficient floor plates ready for most tenant fitouts. The sawtooth feature ceiling on Level 1 with new sky lights and glazing provide a fantastic sense of open space while providing generous natural light. Conveniently secure car parking is available on-site. The location is highly accessible with motorway connections nearby as well as train and bus options within a walkable distance. KEY FEATURES >> Signage opportunity available >> Impressive stud height achieved from having exposed services >> Dual entry from Sultan Street and Great South Road >> Ample basement and open car parks >> Quality building services >> Walking distance to a number of quality cafĂŠs in the area
59
Connectivity is everything. Make a bold and savvy move by securing soughtafter office space within New Zealand’s best connected business destination. Quad 7 is located in Auckland Airport’s rapidly-evolving business precinct, already home to many of New Zealand’s leading businesses and the world’s most iconic brands.
State-of-the-art facilities and easy accessibility to priority transport routes will keep you connected. Your staff will enjoy dining, cafés, retail and leisure options including a gym and sculpture trail. Join an astute business roll call of leading companies who have committed to the airport precinct and who see tangible value in being located in Auckland’s gateway.
With passing traffic counts of 20 million each year, naming rights to the top two floors of this awardwinning office building will give you a grandstand brand profile to an international audience.
Make your connection now.
60
Value equation 6 Leonard Isitt Drive, Auckland Airport precinct
Contact
Two levels of office accommodation 1,800m2 per level
Chris Wong 021 964 924 chris.wong@cbre.co.nz
Single or smaller multi-tenancies available Shower facilities on each floor Energy efficient design Designed by award-winning architects Warren and Mahoney Naming rights with a passing traffic audience of 20 million per year 800m to New Zealand’s largest international airport Less than 200m to shopping centres, recreational amenities, and services Tap into priority transport connections
61
The Need for Human Touch in
WORKPLACE TECHNOLOGY brought to you by
CBRE’s Agile Real Estate Knowledge Hub Words Careena Otieno, Christy Kingsbury, Ashley Lippitt
62
T
oday, devices from
Host is centered around the delivery
Here, they determine what obstacles
smartphones to speakers
of a variety of exceptional experiences
and opportunities of the space may
use AI to help us schedule
for all of its customers; the team also
affect how employees stay productive,
appointments, make phone
prioritizes hyper-local delight, things
feel valued, and choose to come to the
calls, and get directions. While this
like community events and rituals,
office… or not.
technology is backed by comprehensive
tied to an organisation’s specific
data and analytics, AI’s level of
mission, brand, and culture. All of
efficiency and accuracy is often improved
these services are delivered through
with human touch; this tailored and
both the people and technology that
thoughtful approach combined with
makes up Host.
AI better delivers on the user’s unique needs.
The product responds to the growing
“While keeping in mind all the different needs inside the space, we also reflect on the culture of the company and who they are,” says Ashley Lippitt, Host Labs lead.
number of people who value the “We are at our best when we leverage
workplace experience—up by 10%
“What’s their history? How do we
both people and tech,” says Careena
in the past year, according to CBRE
make this experience authentic?”
Otieno, marketing director at CBRE
research. But remote working has
Host. A human-serviced, technology-
created competition for employers,
The number of Hosts and services
enabled product suite, Host brings
especially if the company does not
at a given Host site depends on the
both concierge-style, on the floor
have a formal user experience (UX)
company. Considerations include how
service delivery and a mobile digital
strategy in place.
the organisation currently uses the
platform for employee self service
workplace and how they’re looking
to the workplace. What’s different?
CBRE launched Host with the
to transform it; the current employee
Host draws on CBRE’s global
understanding that even with
journey and the best employee
experience and deep workplace
increased agility and the ability to do
journey possible; the way the brand
expertise to provide a personalised,
work from anywhere, there is still real
identity currently comes alive in the
accommodating office experience
value in bringing employees together
workplace and how an organisation
around what matters most in helping
to spark inspiration and do the work
aspires to bring its brand alive. The
employees do great work.
that matters most. Host, then, is the
Host team gears the number of staff
heart of the workplace so that it is
and their delivery of service to the
Beyond office amenities
the employee destination of choice
number of employees served and the
Many companies try to create value
where they are greeted by world-class
kinds of things an organisation wants
by providing their employees with
customer service and assisted by
to achieve with its experience; this
state-of-the-art amenities, but “at a
cutting-edge technology.
includes, for example, attraction and
certain point, amenities can get stale
retention of talent.
or fall short,” says Christy Kingsbury,
Destination: Workplace
managing director of CBRE Host.
Host begins with a boots-on-the-
“We don’t want organizations to be so tied to a specific amenity that it’s the only way they create delight or joy.”
ground team of hospitality experts who conduct an operational and site assessment of the workplace, whether it’s a retail location, warehouse or traditional office.
63
In-office Hosts support employees
Whether inquiring about food and
Hosts have also scheduled workouts
across their entire day. From greeting
beverage availability or requesting use
with popular fitness clubs, speaking
employees by name, managing
of building services, employees can
engagements with diverse TED Talk
the visitor experience, supporting
use the Host app or go directly to a
speakers, and meditation sessions
the scheduling and operations of
Host to request a service. Hosts assist
with sought-after instructors.
meetings, conferences, and events,
with audio/video troubleshooting
ordering lunches, helping people
and connection, set up for and
Host recently launched at a Chicago
find and use their workspaces, and
clean up after meetings, and put
property, where employees value the
providing personalised experiences,
the final touches on a business trip,
city’s diverse dining experiences but
Hosts guide everyone in the office.
like making a dinner reservation or
are often unable to book reservations
confirming a hotel reservation.
at popular restaurants. Armed with
The Host mobile platform is
this knowledge, the company’s on-site
designed to complement the Host
Lending a hand
Hosts invited representatives from
team, enabling both Hosts and
All CBRE Hosts work to tailor in-office
15 restaurants in the area, including
employees to reserve conference
experiences they know will create
a top chef, to prepare a tasting for
rooms and schedule meetings,
positive connections to the workplace
employees.
reserve workspaces and access
and fit within a company’s unique
ambient controls, purchase food
culture.
and reserve spots at community
And there’s no limit to what Hosts can bring to the office, thanks to the technology that helps them stay on track of trends and customer needs with speed and efficiency.
events and classes. The platform
Companies can choose to have Hosts
gives users and managers real-time
assist their employees on a personal
occupancy metrics via sensors that
level. In-office Hosts might be asked
detect whether a booked space is truly
to select a birthday gift for a loved
occupied, helping the user decide
one, make dinner reservations for an
whether or not to take it, and the
anniversary or pick up an employee’s
“We allow our human Hosts to focus
manager to optimise their portfolio.
dry cleaning.
on hospitality,” Otieno says.
Kingsbury agrees: “We believe that creating the best solutions for people has to take a supplementary approach: the human touch assisted by technology.”
64
ADVANTAGE DELIVERED Do you want to retain tenants, streamline operations, reduce costs and minimise risk? Our Property Management team deliver outstanding asset management outcomes for landlords throughout New Zealand, maximising the value of their assets whilst minimising the stress associated with property ownership. As the unrivaled leader in commercial real estate services, CBRE is committed to bringing the combined power of our global platform and local expertise to every client we proudly serve. What sets us apart?
THE TEAM KEEP OPERATIONAL SUPPORT ACTIVITIES TICKING ALONG IN THE BACKGROUND.
Building is safe, compliant and in great working order.
Work environment is comfortable and meets the needs of community.
• Stable, experienced team • Talent retention • Ongoing in-house digital technology development • Seamless integration with Facilities Management • Targeted reporting and analytics of building data • Access to diverse property expertise within CBRE Contact one of us to find out how we help you transform your real estate into real advantage.
Workplace communications happen seamlessly.
For more information contact: Graeme Lundie
Duncan Christie
National Director
Director
021 586 343
021 631 701
graeme.lundie@cbre.co.nz
duncan.christie@cbre.co.nz
Services are tailored.
Data analysed, trends identified and workplace is adaptable.
65
TO FIND A WORKSPACE YOU’LL LOVE, CONTACT THE OFFICE LEASING TEAM TODAY
Campbell Pritchard CBD
National Director 021 870 614 campbell.pritchard@cbre.co.nz
Matt Hockey CBD
Director 021 897 465 matt.hockey@cbre.co.nz
Omri Yahel FRINGE
Associate Director 021 791 165 omri.yahel@cbre.co.nz
Stefan Winstanley CBD
Associate Director 021 709 272 stefan.winstanley@cbre.co.nz
Nick Theyers FRINGE
Associate Director 021 265 4667 nick.theyers@cbre.co.nz
Charlie Bott CBD
Associate Director 021 225 6662 charlie.bott@cbre.co.nz
Jack Hall FRINGE
Negotiator 021 0230 5420 jack.hall@cbre.co.nz
Lindsay Jackson CBD
Associate Director 021 521 561 lindsay.jackson@cbre.co.nz
Oliver Reid FRINGE
Negotiator 027 292 2766 oliver.reid@cbre.co.nz
Benedict Casey CBD
Senior Negotiator 027 879 0948 benedict.casey@cbre.co.nz
Chris Wong SOUTH
Senior Negotiator 021 964 924 chris.wong@cbre.co.nz
Visit us online www.cbre.co.nz/workspace
The information in this document is general in nature and is a guide only. It does not take into account your individual circumstances. Before acting you should check the accuracy of the information and seek your own independent financial and legal advice. The information must not be relied upon to make any investment decisions. The principal and its agent will not be liable for your failure to verify the information or seek appropriate advice.