The British High Commission Nairobi

The British High Commission Nairobi maintains and develops relations between the UK and Kenya.

Find out more on their UK and Kenya news page here: https://www.gov.uk/world/kenya /news. The British High Commission Nairobi provides services to British nationals living in and visiting Kenya. You can access UK Government services while in Kenya here: https://www.gov.uk/world/kenya.

Urgent assistance

If you are in Kenya and you need urgent help (for example, you have been attacked, arrested or someone has died), call +44 (0) 20 7008 1500. If you are in the UK and worried about a British national in Kenya, call 020 7008 1500.

Get an emergency travel document

You can apply for an emergency travel document if you are abroad and your passport has been lost or stolen, damaged or expired, and you cannot get a new or replacement passport in time to travel, here: https://www.gov.uk/emergencytravel-document.

If the person needing the emergency travel document is under 16, a parent or guardian should apply on their behalf. If you are travelling in more than three weeks, check if you can get a new or replacement passport in time to travel, here: https://www.gov.uk/renew-adultpassport.

If you are not a British citizen or have not had a British passport before

If you are not sure, check if you are a British citizen here: https://www.gov.uk/ check-british-citizenship.

If you are not a British citizen but think you may be eligible, contact the British High Commission Nairobi to apply for an emergency travel document here: https://www.gov.uk/world/organisations /british-high-commission-nairobi#contactus.

Other consular services

Notarial and documentary services

For legal reasons, the British High Commission Nairobi is unable to carry out notarial acts in Commonwealth countries. This includes certifying documents as true copies of originals, administering oaths or taking affidavits.

For these or other notarial acts, you should contact a local notary here: https://www.gov.uk/government/ publications/kenya-list-of-lawyers. A standard letter is available to confirm they do not offer these services in Kenya.

The British High Commission Nairobi offers a limited range of documentary services, including administering oaths for UK Visa and Immigration nationality applications, letter of no objection for those adopting from overseas, and making a search in the naturalisation, registration or renunciation records held by a consular officer. See the list of documentary services they provide here: https://www.gov.uk/ guidance/notarial-and-documentaryservices-guide-for-kenya.

Consular fees

The British High Commission Nairobi charge fees for some of their services. See the full list of consular fees in Kenya here: https://www.gov.uk/government /publications/kenya-consular-fees.

They accept payment by Master/Visa Card, which will be deducted in GBP on the day of the appointment. As card payments are quicker, efficient, and more secure, with immediate effect they no longer accept cash payments.

Contact details

British High Commission Nairobi

Upper Hill Road P.O. Box 30465-00100, Nairobi Nairobi Kenya

Telephone:

+254 (0)20 287 3000/ +254 (0)20 2844 000

Opening Hours:

Monday to Thursday: 7am to 4pm Friday: 7am to 1pm

Consular Appointment times:

Monday to Thursday: 8am to 12pm

Use our contact form for consular enquiries:

https://www.contact-embassy.service. gov.uk/?country=Kenya&post=British% 20High%20Commission%20Nairobi

For Passport enquiries:

Email correspondence should be submitted via the online enquiry form at the following web address: www.gov.uk/passport-advice-line

For Visa Enquiries

Contact: https://www.gov.uk/contactukvi-inside-outside-uk

For general enquiries

Contact: Nairobi.Enquiries@fcdo.gov.uk