Cmsd e rate investigation attachment 1 3 through 8

Squire Patton

CMSD

Boggs

US

LLP

E-Rate Investigation Attachments through

Attachment 1

pond Accountability CoiwiIssoi

bic

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Cleveland

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What

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information technology

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contracts

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information

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promotional

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all

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28

Proposal

bidders must be

all

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value of price

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is

providers cannot

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technology

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21

service

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Attachments

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13

window

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14

processes an

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http//www.usac.org/sl/applicantslbefore-youre-done/default.aspx

with an application

If something goes

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the original

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the

If

appealing

of the date

appeal

15

Attachment 3

THE CLEVELAND METROPOLITAN SCHOOL DISTRICT

Department of Management Information Systems

Organizational Chart

August

and Job Descriptions

13

2009

CMSD

MIS

Security

and

Help

Desk

Security

and

Help Desk

Management

Rosie

AS/400

Manages

W-2

Close

Access Finance

Payroll

of daily security

On-Base

reports

access/security

Audit Requirements

State the

Manages

and

Object Security

Year-End Review

Manager

Tufts

deletion

of

Human

Resources/Vendor

from

Separations

applicable

all

applications

Manages

Active

Access

Directory

procedures

guidelines

Assist

in

and

accurate

maintaining

and

auditing

timely

workflows

processing

for

of

and

staff

students

system/application

access

Network

Notes SIERRA/eSchoolPlus

Lotus

Authentication

CIMS

Applications

FMS EMS HMS Moves Adds

Completes and

Student

and

Information

Responsible for creating accessed

by users and

global

basis

regular

based

on

HR notification

data

or

local

groups for shared users folders to be

permissions accordingly

applying

Responsible for developing

on

Changes

Systems

plans

for

extending use of directory

services

AD

and

LDAP Management Manages

ILM

of Virtual

Identify

with

synchronize password Monitor

new

Private

users

Network

Manager

Lifecycle

i-Notes SBRC accounts

access

for creating

SchoolNet

and

new

security users

and

ECC desktop

with upgrading user account

policies

accounts

per

to

ESWEB

submittal

of

CSA

form Monitor

daily reports

received

Responsible for the development local

and

Manages

from ILM

and

implementation

of

appropriate

security

guidelines

remote access MIS

building

Coordinate

security

with

CMSD

access Security

to

align

access

procedures/policies

and

processes Administers

desktop

security

Responsible for Vendor background

checks

Help Desk Responsible for

managing

Oversee

documentation

vendor

the

CMSD of

Help Desk

CMSD

contract

Help Desk

and

contractor

processes and

procedures

on the Help

Based

agreements Evaluates

Desk

Help

contract

metrics

onboarding

Facilitate

Reports Help Desk

Assigned

Desk

the establishment

coordinates

of service

level

LA to

ensure

all

new technology

of

and

metrics

SLAs

on

service

agreements

level

are

met

applications/processes

monthly

basis

Staff

Programmer Analyst

Programmer

Analyst

Stacy

Ill

Ill

Warren

Responsible for processing AS/400

CIMS

user

requests

for access

to

the following

Finance/Payroll/Human

Applications

applications

Resources

Notes

Lotus

eSchoolPlus SchoolNet Other application

be determined

to

Responsible reviewing AS/400 Responsible for deleting weekly

daily

Human

security

Resources

reports all

applicable

applications

report

Responsible for creating appropriate

global

or

local

students

groups for shared user folders

with

the

permissions for Active

Responsible for moves/add/changes

Directory

accounts

for

CMSD

staff

vendors/contractors

Responsible for account

creation

and

management

in

support of the following iNotes Track-It

from

Separations

SchoolNet

eSchoolPlus

Maintenance/troubleshooting

etc assigned

tickets

ILM

Identify

Lifecycle

Manager

in

Updated

CMSD

8/09

MIS

Network

Network

Server Operations

and

Server Operations

Keesha

the network

Manages Maintains Oversees

and

McCants-Travis

server

Supervisor

and

contracts

support

II

contractors

ISP contracts

backup

System

Maintains

server

Managevendors

procedures

and

network

responsible

and

Developing

control

change

process

for standards for application

server

maintaining

and

file

print

servers

and

Engineering

server

operational

specifications

Engineering

backup

that

solutions

and

Troubleshooting

solutions

storage

support enterprise

for

SAN and

servers

and

system server

resolving

and

hardware

all

including

applications large

systems system issues and

storage

outages and

Identifying

and

storage

that

solutions

implementing

the

optimize

utilization

of server

resources

Routine maintenance

of

SAN environment

the server

and

backup

environments and

Developing

Managing effective

methods

and

solutions

disaster server

on-call

and

Developing

and

storage

hosted within

Maintaining Providing

and

power and

Developing

storage

for archival

server

Engineering

promotion

application

environments

testing

computational

Developing

effective

maintaining

development and

cooling the

documentation

data

maintaining

farm and

and

storage

SAN

security

system issues and

practices

and/or

center

recovery plans for server configurations

identifying

standards for server

configurations

CMSD

support during

requirements

capacity

expansion

for ensuring

outages server

and

storage

security

Designing

implement

and

maintain

networking

environment

DHCP WINS

etc Maintaining

Ethernet

switching

Maintaining

network

security

Providing

VPN

access

with

routing

and

the appropriate

wireless

security

infrastructure

measures

Protection

damage

of

all

including

CMSD

systems resources

implementation

and

from unauthorized access

management of

intrusion

and/or

detection

systems

Updated

7/09

CMSD

MIS

Information

Manager

Systems

of Information

Responsible for the development Responsible

for

the web

support of

Enrollment

Withdrawal

Systems

contractor

DB

Oracle

data

Transfer

Attendance

warehousing

Interim

Scheduling

Student Activities

Course

Day Summer School

Twilight

Reporting

Extended

Immunizations

and

student systems including

all

Grade

Reporting

support of Information

contract

CMSD Website

Supports Notes Functional

and

services

Manager

Mramor

Claudia

Systems

History

Progress

Transcripts

School

School

Night

Promotion

Team and the Scheduling

Coordinates with e-SchoolPlus Oversight

of technical

support for Sierra and

Oversight

of technical

support for the DEC/VMS

contract

for

the DEC equipment

Student system Training Process

staff

for school

steward

systems

contracted

services

the maintenance

including for

VMS

support

support for Oracle

of technical

Oversight

and

Specialist

CIMS

development

professional

counselors

secretaries

assistant

principals

nurses

system software

used

principals

for

Enrollments/Withdrawals Class

Scheduling

Grade Liaison

Reporting Assessment

EMIS

to

Collaboration

Assigned

with

Testing

Engineer

Integration

Systems

Staff

Information System Lead

Systems

Support Programmer IV

Analyst

Consultant

Student Support

Consultant

Web

Services

Scheduling Specialist

Information

System

as well

CMSD

schools

school

and

Ensure Write

personnel

as

Plan create

related

maintain

Programmer lv

Hoffman

modify current

administrative

EMIS and

Brian

Support

Maintain

and

student

modify

information

new student

related

software based

in

all

on

needs

school/student programs

to

files

are created

automatically

on time and

generate

reports

without and

email

error to

schools

EMIS

Provide

programming

Troubleshoot Migrate and

replace cluster

Assist with

Open VMS

within

user

Provide

input

Systems

from VAX to Alpha

applications

administration

and

evaluate

as

assist

support for schools on the curriculum

with

in

for

Responsible infrastructure

Programs

mixed

within

platforms

required

implementing

adhering Performs

all

and

software for use

third-party

and

tasks

interface

technical

course

required

as

catalog

Assignments

Analyst and

maintenance

of

web

back

end

interfaces in

applications

all

standards

based

completes projects

QA

appropriate

policies and

environment

procedures an

upon

extensive

knowledge

of

the

environment

computing

Regularly

debugs

personnel

district

student

development

and

departmental

and

staff

and

Lead Systems

LePrevost

the architecture

applications

tests to

MIS file

of Student

the Office

Glenn

Analyst

CMSD

information systems software

CMSD

Provide

Collaborate

Lead

legacy

Open VMS

Test configure

support as required

student

current

with

functions

to

application

deliver

owners

project

reliable

consistent

managers

and

analysts

fault-tolerant

and

other

enterprise

applications

Training

and

Prince

Support

Provide

on-going

Provide

training

Winfrey

user

Consultant

support

for user

includes

community

telephone

Training

email remote services

includes

workshops

as well

as

one-on

one Assist

in

Update Ensure

user

creating

Ensure data and all

entry

is

download

data

documentation

correct school

downloaded

and

for

completed

files

in

to schools

processes in

timely is

utilized

timely

manner

by school

personnel

manner as required

accurate

Updated

7/09

CMSD

MIS Department

Telecommunications

Budget

and

E-Rate

Telecommunications

telecommunications

Responsible for managing Securing and

maintaining

connectivity

Internet

Wireline

wireless

administration

Manages

CMSD

and

and

IVR

procedures

Process

evaluations

proposal

form submittal

audits appeals and

management

budget

and

District

Technology

management

Plan

resolution

maintenance

order administration training

departments

and

A/P

and

technology technical

managing

and

E-Rate

support and

compliance services

network

for

with

contracted

equipment

Center Manager

Specialist

Administrative

Assistant

MIS

MIS

Center Support

Telecommunication/Data

and

supports

maintains

Budget

Software Telecom

phone

Web

Ken

Demming

In Development

Tracking

Inventory

Support and

TN

Administration

Tracking

Order Cell

phone

tracking

Supervisor

systems

based software

services

telecommunications

Staff

Telecommunications/Data

and

preparing

submittal next

FYs

Procurement

Securing

Administers

and

preparation

needs/requests

Contracts

Develops

compliance

contracts

purchase

E-Rate

service

moves/adds/changes

appeals

Grant funding

Development

Assigned

paging service

audits

eTech

Budget

contractors

bandwidth network

data

administration voicemail

support

IP

service

contract

billing

Invoicing Site

centrex

processes

documentation

and

access

Procurement

Manages

and

contracts

for voice

services

cellular

E-Rate

Lads Director

lIze

applications

II

for

network

network

phone charge backs

Cell

Pager tracking backs

Pager charge Teleconference Voice User Video

Mail self

tracking

help

Support In Development

OMR

Develops

and

Supports NCS

Develops

and

Supports VIPP

Develops

RFP

specifications

E911

Maintains

card

changes

database

applications

applications

new schools

for

Primary troubleshooter for AS400 Provides

counsel

and

guidance

issues

support for telecommunications

Provides

support for video conferencing

Provides

voicemail

support

Data Center Operations

AS400

Maintains

General maintenance and

Completes

routine

data

Coordinate Oversees

and

enforces security

Establishes

Maintain

on

reports

Recovery

centralized

fire

backups

and

testing

policies

audits

security

HVAC

center

Disaster

upgrades

support

suppression

and

continuity

printing

for

security of

operations

the Management

design

Information

Department

Assigned

Staff

Computer Operators Telecommunication

Computer

Technical

Specialist

James

Operators

McGuirk

Monitor

and

maintain AS400

Monitor

and

maintain

Manage

report

Specialist

from AS400 and

Anita

Maintain

eRate documentation

Maintain

eRate Financial

Track

incoming and

Russell

Monk

Computer

DEC

printing

E-Rate

Ill

and

Spencer

and

Specialist

eRate

IIQ

correspondence

Records

outgoing

DEC

funds

and testing

Operator

Ill

Services

Assure eRate and

payment

invoicing

SLDs

the

and

clarifty

process

from the vendor

compliance

CMSD

perspectives

Assure reimbursements

are

BEAR funds

received

from the SLD

and

vendors

or

are

received

Forms to be submitted

Prepare eRate

470

Form

Form 471

Form Form

Maintain

500 486

vendor

Request

for

funding

vendors

with

in

manner

timely

proposals

for services

for

reports all

to the

effort to

an

encumber funds

to

Tracking

database

database

procurement Interact

SLD

for

Project

eRate

in

submit

to

requests

Request

and

Funding

Maintain

for

Change

the SLD

to

Request

eRate years

payment

final

establish

track

yearly

vfrom

data

eRate

process

and

rapport

eRate

assure

program

compliance Administer completion

of various

Administer the process

for

maintain supporting

Telecomm

Administers

repair

Troubleshoots

Gua3ardo

and

voice

District

distribution

grant

submit request and

funding

track

and

payments

documentation

Carlos

Specialist

as needed

projects

eTech

and

Ill

Specialist

data

line

replacement

activation

installation

service

problems to

telecommunications

and

resolution

final

discovery

of root

cause Maintains of

users services

telephony

adherence

accounts to

the

moves

to

and

terms and

administer

the

tracks

adds changes

system handles determines

Sets

and

diverse

immediacy

notices

up

invoices

data

and

for voice

payables

Responds supports and

10

timely

data

acceptable use of

for

and

ensures

telephone

handset

monitories

lines

services

telephone

line

feature

changes

swaps

District

Administers

Sends

accurate

devices

contracted

software

within

with

services

Administers

for

and

usage monitoring and reviewing monthly

Tracks

Uses

Administration database

the Telecommunications

to

users

administers

Districts

acts

promptly

user

and

voice

mail

the service

with

to

regarding hotlines

primary point

all

District

via

the Districts

departments

ticketing

and

requirements

telecommunications and

of contact

provider

user requests

problems across

priority

as the

service

special-need

10

as

needed

help desks

or directed as required

locations

Administrative

Track

April Daniels

Assistant

and

pay invoices

orders

renewals of services

Purchase

MIS

budget

Approve

security

track

resolutions

and

repairs

conference

Distribute

mail

vacation

and

e.g copies

filing

attendance

sick

reporting

entrance

Miscellaneous office duties

Manage

and

hardware

supplies

Administer and

Enter

the

funds transfers

Execute

Administer purchase Track

against

Interim

and

room

etc

reservations

incoming communications

payroll

Updated

ii-

7/09

CMSD

MIS

Project

Management

Project

Manager

Manage

Glenn

technical

Coordinate and

new

Popil

projects

manage

construction

focused

logistics

managers

OSFC

specialty

movement

and

legacy

of technical

schools that

equipment

of

result

is

moves

desktop

support and

on

for

other school

or

Coordinate network construction

Specialist

CMSD

support

technology

staff including

Capital

design

installers

Programs

and

or follow

up

Safety

and

Security

Coordinates Monitors

Network

work

Cabling

orders

services

for issue that

require

maintenance

to construction

projects

Manages

CMSD Actively with

network

cabling

and

electric

wiring

projects

coordinating

with

vendors

and

Trades participates

internal

CMSD

in

planning

staff

and

and

design

of

new

school

construction

and

coordinates

OHGR

Updated

12

07/09

CMSD

MIS

Desktor Environment

Software Distribution

Bynum

Frances

Specialist

of

Responsible for the management

the academic

and

administrative

desktop

environment

application

Manages

the desktop

Manages

software and

functionality

Coordinates with impacts on Co-chairs

Ill

environment

support contracts

deployment

implementation resolution

CMSD

software

application

management

technical

other technical

upgrades

testing

staff

and

vendors

systems network

approval process

with

to

Executive

and

design

assess

applications

OS

servers

Director

of

Technology

Integration

Academics Maintains

and

enforces

standards for academic

and

software

administrative

applications

Coordinates

Provides

software Tier

that

need

specialized

software

applications

e.g

education

Special

Manages

with departments

II

installation

support

configuration

for end-users

for

and

academic

upgrades and

on

network

administrative

servers

software

applications

Coordinates the management

of

user

information

for

academic

and

administrative

applications

Beginning of the year procedures End

of

year procedures

Updated

13

07/09

CMSD

MIS

Procurement

Procurement

Technical

and

Asset Management

Asset

Support

Field

and

Management

Support Specialist

Field

Lina Paesani

Specialist

Works

district

bids

Solicits

CMSD

with

directly

Responsible for

from

Communicates

procurement

technology

technical

customer

Provides

Purchasing department

technical

vendors

standards and

service

and

processes

supports

for

staff

to

CMSD

staff

purchasing technology

equipment

Manage

Support

Responsible

Manages support

the staff

for

district

hardware

standards

purchasing support and

Green and

the

Computing

CMSD

Program

warehouse

Manages

the desktop

hardware

Manages

the desktop

technicians

vendor and

relations

coordinates

logistics

with

technology

staff

support

contract

Updated

14

07/09

Attachment 4

THE CLEVElAND METROPOLITAN SCHOOL

DISTRICT

VL

\I

ROIiIA\

sCHoOL DJTRiC1

epartment

of

TethnoJg

Service Catalog

October

20W

2015061

7_ES10005503

it

iL

2015061

7_ES10005503.00002

CMSD

Department Table

CMSD Table

Department of

of

of Technology

Contents

of Technology________________________________________________________

Contents

Security Services

Security

Applications

Security

Positions Responsibilities

Leadership

Responsibilities

Team Security____________________________________________________________________________________

Technical

Security________________________________________________________________________________

Operations

Services

Technical

Operations_______________________________________________________________________________________

Technical

Applications

Operations______________________________________________________________________________

Positions

Technical

Responsibilities

Leadership

Responsibilities

Team Technical

Enterprise

Operations___________________________________________________________________

Operations

Applications

Services

Enterprise

Applications

Enterprise

Positions Responsibilities

Leadership

Responsibilities

Team Enterprise_________________________________________________________________________________

Enterprise____________________________________________________________________________

Procurement Services

16

Procurement

16

Positions

16

Responsibilities

Leadership

Responsibilities

Team Procurement__________________________________________________________________________

Distribution Services

11

16

Procurement

Applications

io

and

20

and

Distribution

16 17

Logistics

Distribution

Applications

Procurement__________________________________________________________________________

Logistics__________________________________________________________________________________

20

and

20

Logistics___________________________________________________________________________________

Positions

20

Responsibilities

Leadership

Responsibilities

Team

Distribution

Distribution

and

and

20

Logistics_______________________________________________________________

21

Logistics___________________________________________________________________

2015061

7_ES10005503.00003

rRjp IiL iicr Security

Services

Security

Audits

User

Compliance

Background

Applicauons

Access

Network

Controls

Access

Controls

Policies

Checks

Security

Positions Position

Classification

Rahga$

Salary

Director

of Security

Director

70000

Security

Engineer

Manager

50000

Specialist

50000

Senior Security

Specialist

Responsibilities

Leadership AS/400

Manages

Review

of

On-Base State

Close

Audit

W-2

Manages

of

Finance

Human

Lotus

Authentication

Moves Adds Systems

Responsible

for creating

all

applicable

applications

for

Responsible

Management Identify

i-Notes SBRC

and

timely

Notes

workflows

processing

for

on

regular

and

CIMS

SIERRA/eSchoolPlus

Changes

staff

students

of system/application

basis

access

Applications

based on

HR

FMS

notification

EMS

and

HMS

Student

data global

or

local

groups for shared users folders to be accessed

by users

permissions accordingly

applying

ILM

from

Separations

and

auditing

and

accurate

Information

Manages

Resources/Vendor

procedures

maintaining

Completes

and

reports

Directory

Access guidelines

with

Payroll

Requirements

Active

Network

Access

daily security

the deletion

in

and

access/security

Manages

Assist

80000 80000

Security

Object Security

Year-End

100000

developing

of Virtual Lifecycle

SchoolNet

plans

Private

for

extending use

Network

Manager

access

for creating

ECC desktop

and

and

new

of directory security users

services

AD

and

LDAP

policies

accounts

to

synchronize password

ESWEB

2015061

7_ES10005503.00004

1OIOLTS

CQOL new

Monitor

accounts

users

Monitor daily reports for the

Responsible

with

upgrading user account

per

submittal

of

CSA form

from ILM

received

and

development

D1STRcF

of appropriate

implementation

security

guidelines

local

and

remote access MIS

Manages

building

Administers

desktop

Responsible

for

CMSD

Security

to

align access

procedures/policies

and

processes

security

Vendor

checks

background

Team Security

Responsibi1ites Responsible

access

security

Coordinate with

for processing

CIMS

AS/400

user

requests

for access

to the

Applications Finance/Payroll/Human

following

applications

Resources

Notes

Lotus

eSchoolPlus

SchoolNet Other application Responsible

reviewing

Responsible

for deleting

Responsible

for creating

Responsible

for

to

be determined

AS/400

daily security

Human global

Resources

or

local

reports

Separations from

groups

for Active

moves/add/changes

for

all

applicable

shared user folders with

Directory

accounts

for

applications the

CMSD

weekly

appropriate

staff

report

permissions

students

vendors/contractors Responsible

for

account

creation

and

managet

in

ILM

Identify

Lifecycle

Manager

in

support

of

the

following

iNotes

SchoolNet

eSchoolPlus

etc

2015061

7_ESI0005503.00005

VS

CIlSOi_

Technical

Services Desktop

51

tC

Operations Technical

Operations

Imaging

Support

Field

AS/400

Hardware

Server

Hardware

P5/400

OS

Server

OS

P5/400

Network

Server

Network

District

wide

Network

Design

PC Network

Hardware

Network

Hardware

Storage

Internet/ISP

Load

Balancing

CoLocation

Center

Hardware

Point

of Sale

Web

Interface

Network

Devices

Video

Anti

Printer

Classroom

Tech

Disaster

Active

Brivo

AMAG

Posi tio

Video

filtering

Telephony

CCIV

Legacy

Video

conferencing

network

Hardware

Printer

Low

Recovery

Monitoring

Email

Server/Systems

Event

UPS

Technology

Structure

Directory

Design

and Support

OS/Plugins

tr- ie1eictor

Vttg Wiring

IVR

Sistei Antivirus/ePO

Operations

Schoollube

Active

Web

DNS

Hardware

Technical

Applications

Management

conferencing

Hardware

P/Beytms-

Streaming

Printing

brower/plugins

JP

OS

AMAG

Cclv

Virus/ePO

cards

paychecks

Data

Call

report

VIPP-printers

Directory

ILM

Web

Ardence

Browsers

Web

Browser

Plugins

Lowiack

Plugins

its

Position Executive

Director

Technical

Classification Operations

Executive

Director

Salar

Range

80000

115000 80000

Systems Engineer Servers

Manager

50000

Systems Engineer End Devices

Manager

50000

80000

Senior Network

Director

70000

100000

Engineer

Data

Center Specialist

Specialist

Data

Center Specialist

Specialist

2015061

7_ES10005503.00006

Responsibilities

Manages Maintains Oversees

network

and

Technical

server

Operations and

support contracts

contractors

ISP contracts

System

Maintains

Manage

Leadership

the

backup

vendors

network

and

maintaining

and

server

Engineering

and

and

Identifying

for

implementing

and

including

and

file

hardware

all

of the

servers SAN and

solutions

and

print servers operational

specifications

that

systems

large

system issues and

storage the

optimize

server SAN environment effective

maintaining

and

system server

resolving

Routine maintenance Developing

solutions

applications

solutions

backup

Engineering

process

standards for application

server

storage

support enterprise

Troubleshooting

control

change for

responsible

Developing

that

procedures

and

server

and

backup

promotion

application

outages

of server

utilization

and

resources

storage

environments

environments

development and

testing Managing

Developing

and

server

data

disaster

Developing

storage

server

standards

configurations

for server

plans for

recovery

and

maintaining

and

implement

maintain

Maintaining

network

Providing

VPN

Protection

of

access all

implementation

methods

for

and/or

storage

solutions

hosted

within

the

networking and

routing

outages server

and

wireless

storage

security

DHCP WINS

environment

etc

infrastructure

security with

CMSD and

for ensuring

practices

Ethernet switching

the

appropriate

management

the

desktop

hardware

Manages

the

desktop

technicians

of

measures

security

from unauthorized

systems resources

Manages

intrusion

support

detection

access

and/or

damage

including

systems

contract

Security

and maintain support

Supervises

and

effective

secrTy

system issues and

during

Maintaining

and

identifying

SAN

and

servefarm

and

configurations

support

Designing

Safety

documentation

cooling

on-call

Developing

From

requirements

capacity

center

Maintaining Providing

storage

expansion

Engineering power and

CMSD

and

computational and

archival

for current

operational

protocol

of CCTV as

it

to

pertains

Safety

Security

Employs

necessary equipment

Oversees limited

al/functions

to

vendor

of the Closed

orientation

Supports the strategic

to allow

initiatives

members

team

Circuit

installation

Television

to

maintenance

of the Safety

and

adequately service

CCTV

Security

Monitoring

and

technical

System

requests

including

but

not

upgrades

division

2015061

7_ES 10005503.00007

Provides

and

analysis

Team Technical

Responsibilities

and

Develops

and

interpretation

student incident

to

for internal

information

Operations

OMR

Supports NCS

applications

Primary troubleshooter for AS400 Provides

related

reporting

use

external

support for video

issues

conferencing

Center Operations

Data

AS400

Maintains

General maintenance Establishes

and

Completes

routine

Maintain data

and

security

HVAC

reports

testing

policies

fire

security

suppression

and

Recovery on

and

backups

audits

security

center

Coordinate Disaster Oversees

upgrades

support

enforces

of

continuity

centralized

operations

printing

and

design

Management

for the

testing

Information

Services

Department Monitor

and

maintain

AS400

Monitor

and

maintain

DEC

Manage

report

Coordinates

Network

network

Manages

From Food

ectric

wiringprjects

with

coordinating

vendors

and

CMSD

Trades

Manages

and

for the design

of low

Desktop

effectively

Circuit

maintenance layout

software

CMSD

serve

wiring

System

to

infrastructure

as

it

compliance

connectivity

support needs

technical

server reboots

Circuit

Television

System

including

but not

limited