THE LATEST IN TECH & INNOVATION
OCTOBER 2019
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CONTENTS Editors note............................................................................................................ 4 Why Blockchain Marketing Plays by Its Own Rules...............................................6 How can airports help climate change?...........................................................9 Cape Town International Airport named Africa’s leading airport for the third year......................................................................... 12 Pay attention to details: Why you should start getting your car detailed............................................................................. 14 The XERIC CCS...........................................................................16 Jadrolinija RoPax Trio makes use of ACO Marine’s Wastewater Treatment Systems...........................................17 #Howtheytravel Exclusive interview with Scott Warner. CEO of Gigg............................................. 18 Inter Airport Europe...................................................22 Asi Solutions Ltd ..................................................25 Assaia Apron AI................................................28 Interview with Rupen Philloura founder of Airport Groupe...........................32 Africa’s Busiest Airport............................ 34 Yeeda Kimberley Tours............................ 38 Fortuna....................................................42 La Falconeria...............................................46 The Palazzo Merkanti.......................................50 The Saint John. A Boutique Hotel.........................52 Casa Ellul................................................................ 54 Tree Hotel....................................................................56 Uncompromising steel..................................................... 58
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EDITORS NOTE
Innovation is the key to both business success and personal happiness. And, we are fortunate to find ourselves in a time where both of these can be aggressively developed.
rather than harder. So, when targets are raised by bosses and expectations are high, instead of sweating it out they find a way to make their tech work for them. Not because they are particularly ambitious but because they believe they are entitled to choose their own lifestyles. As broad-stroke generalisations go, this is pretty wide, but my point is that innovation has become more about making life easier and safer. There is a new business philosophy today which has less to do with the bottom line and more to do with making the future better. Businesses are dedicating themselves to going green, industries are actively looking at ways to reduce office and today “convenience” and “innovation” are the big business words.
The mentality that defined the early 21st century was very much a case of directing technology to get more out of employees. Advancements were made that made individual parts of a job easier and so employers expected staff to produce twice as many results. They justified this by rationalising that if the job was easier then surely you should work twice as fast.
In this issue we’ve featured the greatest innovators in a range of industries. The businesses that are truly outstanding in their field. Those with the greatest vision for the future who are not only keeping their industries alive but helping them evolve with the times.
Before businesses could realise the value of using technology to make our jobs easier so that we can spend more time on our own lives, it took the introduction of an entirely new generation into the workforce. The Millennial Generation and then Generation Y entered the workforce with an entitled idea that they deserved what they wanted when they wanted it. Then, they quickly earned the reputation for being lazy and doing the least amount of work to finish a job. The leaders of this generation therefor use technology to do their jobs for them. The mentality is to work smarter
It’s a great time to be involved in business.
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TechDrive was set up as a dedicated news outlet to highlight these changes in industry and we are the leading global dedicated news source to document the various developments happening in this unprecedented time in history.
HI! We are the founders of TechDrive, a digital news site now in its 5th year of operation and entering into an exciting new opportunity with The Lost Executive as we launch our very first digital magazine. TechDrive has always been at the epicentre of innovation and was founded in Silicon Valley, where we worked in the technology industry. We loved racing our cars along the Golden Gate Bridge and savouring the incredible buzz that can be found when you’re surrounded by likeminded people who are on the same page.
Over the last five years we have built a dedicated readership and a reach of over 1million people and have covered some of the world biggest innovators. We are media partners of Formula E - The world’s first race to use electric powered cars. We’ve interviewed big names like entrepreneur Richard Branson and looked into how the incalculably valuable blockchain will be a part of how we travel in the future.
I (Hermione) was a journalist interviewing entrepreneurs like Mark Zuckerberg and Travis Kalanick (founder of Uber) and Serhan, the other founder, had just completed an MBA at Golden Gate University. With a passion for travel, we witnessed many industries going through a rapid period of change driven by the catalyst of technology companies such as Uber, Surf Air, Tesla and Google Self Driving Cars.
With TechDrive Magazine we will be able to offer an even stronger journalistic service to our readers, providing them with a greater insight into the businesses who are pioneering new methodologies. Encouraging appreciation for the smallest changes to the biggest and bringing attention to the companies to look out for.
Today, more than ever, innovation is the energy of business. Those companies that have the drive to innovate, outperform their competition. Higher sales, greater customer satisfaction, stronger employee relationships, these are all drawn from innovative thinking.
It’s going to be a great ride. Hold on.
Hermione & Serhan
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WHY BLOCKCHAIN MARKETING PLAYS BY ITS OWN RULES Cryptocurrency and blockchain technology occupy unique spaces in global business and culture. Here’s why blockchain marketing is unlike any other strategy.
MORE PRIVACY TO CONSUMERS
Money spent on blockchain solutions has reached nearly $3 billion in 2019. One of the emerging uses of this decentralized and verifiable system is blockchain marketing.
There are ways to turn off ads altogether, hide transaction histories, and safeguard your identity using blockchain-based crypto advertising software.
The reason for its popularity in digital advertising is its potential to make marketing more user-friendly, more efficient, and more reliable. You are surely familiar with how blockchain is used in the financial world of cryptocurrency, but there are many other innovative strategies to make the consumer world function optimally. Here are just a few ways that blockchain is changing the way we view and use advertising.
REMOVE THE MIDDLE MAN Just like in the world of cryptocurrency, blockchain in advertising removes the piece of the puzzle that separates the advertisers from the users. For example, platforms using blockchain would no longer need mediums like Google Ads to make the transfer of content and payment. Ad contracts would instead be safeguarded by the communal blockchain. This would ensure that ads reach the correct market and providers get paid accurately per views or clicks. By removing the middleman, more money is made and saved by eliminating large transaction fees.
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By using blockchain advertising, users get more power over the ads they see, and they can actually ask to be paid for their personal information.
This also helps advertisers get real data from willing consumers who can be paid in micro-cryptocurrency for their time and data.
TARGETED ADS THAT AREN’T WASTED The way advertisement is used today throws a huge net on a vast market hoping that someone will bite. Cryptocurrency marketing focuses on consumers with a particular interest for a certain product or service. This is done not through tracking internet history, rather through pinpoint marketing strategies. Consumers opt into such tactics such as receiving updates from an item they already bought in return for coupons or invites to events. These ads can use custom infographics that show real-time data revealing upcoming products and company news. Advertisers know who will see their ads and for good reason, making it an ad worth paying a little extra to promote and reward their customers. This brings more value both to the marketing company and the users.
AD AUTHENTICATION
They can also view who the company works with and what contracts have or are being made using such cryptocurrencies as bitcoin marketing.
As crypto advertising becomes more popular, consumers can begin to trust them more. Right now ads are cheap and vast. By narrowing them down, you get more quality and authenticity.
READY FOR THE FUTURE OF BLOCKCHAIN MARKETING?
Consumers will know that the product is real because it has been verified through the blockchain and has been hand-crafted just for their specific needs.
Blockchain marketing is still in its infancy. And as we have seen cryptocurrency use the decentralized system to revolutionize finances, we will also see how it can make advertising a consumer-controlled community of transparent companies.
TRANSPARENCY AND ACCOUNTABILITY There are even ways to use crypto marketing to track the entire manufacturing process of a company to show how it is produced.
Learn more about Blockchain technology by visiting the Blockchain section of our blog.
Consumers belonging to the blockchain can verify the sustainability practices of a company before making a purchase. This makes business accountability much higher and forces them to abide by the consumers’ desires.
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HOW CAN AIRPORTS HELP CLIMATE CHANGE? By Staff Writer As climate change becomes the defining issue of a generation, Los Angeles World Airports (LAWA) recently hosted a Sustainability Symposium to provoke discussions about how to tackle this looming threat in part through sustainable aviation practices – including through development of a new LAWA Sustainability Action Plan. The event, held at Loyola Marymount University (LMU), brought together more than 80 experts and industry professionals from aviation, aerospace, concessions and academics for a half day to hear from sustainability thought leaders.
THE SYMPOSIUM The Sustainability Symposium included remarks from L.A. City Councilman Mike Bonin (CD11), Commissioner Gabriel Eshaghian of the Los Angeles Board of Airport Commissioners (BOAC), LAWA CEO Deborah Flint and LMU Professor
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of Biology and Executive Director of the Centre for Urban Resilience, Eric Strauss. BOAC Vice President Valeria Velasco was also in attendance. “Caring for our environment relies on adopting and implementing smart solutions, big or small, that truly move the needle toward real sustainability,” said Gabriel Eshaghian, Commissioner, Los Angeles Board of Airport Commissioners. “LAWA is launching next-generation policies and approaches that will help us embrace sustainable principles to help us protect our environment and resources for years to come.” Los Angeles World Airports are taking bold action to do their part in the fight against climate change and according to Deborah Flint, Chief Executive Officer of LAWA they are adopting industry-leading policies to reduce their environmental impact and making significant investments in renewable energy and electric vehicles.
“At the symposium we reflected on the importance of collaboration among academia, citizens and industry to realize LAX’s fullest potential as an industry leading green airport,” she added.
OTHER SPEAKERS At the Sustainability Symposium, attendees also heard from a panel of industry leaders, including: Matt Petersen, President and CEO, LA Clean Tech Incubator; Maria Race, Director of Environmental Policy, Programs, and Sustainability, United Airlines; Kevin Noertker, CEO and co-founder, Ampaire; Terence Young, Principal, Airports Leaders and Design Director, Gensler; and Julie Villet, URW Lab and CSR Director, Westfield. Closing remarks were given by LAWA Deputy Executive Director for the Environmental Programs Group Samantha Bricker.
buildings to LEED Silver or higher, and designing non-building programs such as runways to be held to similar standards. Those polices apply to LAX’s multi-billion dollar modernization project, the largest public infrastructure investment in the history of Los Angeles.
SUSTAINABILITY LAWA’s sustainability plan also emphasizes economic outreach with programs like Edge4Vets, How to Work with LAWA, and the successful HireLAX Apprenticeship Readiness Program. To date, HireLAX has graduated 110 students – many from disadvantaged circumstances – and prepared them to excel in building the next generation of their community’s airport. The sentiment is felt globally. Similar commitments were undertaken as part of ACI
A STEP IN THE RIGHT DIRECTION The symposium is a key step on the journey toward creating LAWA’s final Sustainability Action Plan, which is being designed to further enhance LAWA’s industry-leading approach to aviation sustainability. The ambitious plan will outline how LAWA can build on its existing sustainability program by introducing new, forward-thinking initiatives while fortifying and expanding on proven steps.
POSITIVE RIPPLES LAWA’s airline and government agency partners are also exploring emissions reduction from aircraft operations through new technologies and best practices, including sustainable alternative jet fuel. And, while LAWA already has one of the largest and greenest fleets in the nation, with 57 percent of it powered by an alternative fuel or electricity, plans to replace old, diesel-powered airside buses with clean and quiet electric ones will reduce nearly 308 tons of greenhouse gas emissions each year to zero. LAWA is also in the early stages of developing a comprehensive utility monitoring and resource management plan that will help identify even more areas for conservation. Progressive policies put in place in 2018 by LAWA will shape the airport’s infrastructure in additional sustainable ways, including designing
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EUROPE, the trade association for the European airport industry, announcing a Resolution formally committing the industry to achieve net zero by 2050, at the latest. The collective pledge – further undersigned by 194 airports, operated by 40 airport operators across 24 countries - marks a significant step change in the climate action ambitions for the airport industry. Sani Sener, CEO and President TAV Airports said “Sustainability is at the core of our business model at TAV. We strive to create the highest value for our stakeholders while minimizing our impact on the environment. Ankara Esenboga and Izmir Adnan Menderes have achieved Level 3+ Neutrality status for the last three years at the Airport Carbon Accreditation Program. We believe that contributing to efforts to counter climate change is our responsibility to future generations. We aim to confirm with the highest standards and best practices in our industry.”
There are already 3 net zero airports in Europe, Luleå, Ronneby and Visby all operated by Swedavia. The deadline of 2050 is aligned with the latest IPCC evidence and the decarbonisation strategy set out by the European Commission and adopted by the Council of the European Union. Dr Michael Kerkloh, President of ACI EUROPE and CEO of Munich Airport commented “Europe’s airports have been leading climate action with annual reductions announced every year for the past decade². 43 of them have actually become carbon neutral, supported by the global industry standard Airport Carbon Accreditation. However, today’s commitment brings a new dimension to this – no offsets. Crucially, with its NetZero2050 commitment, the airport industry is aligning itself with the Paris Agreement and the new Climate goal adopted by the EU.”
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CAPE TOWN INTERNATIONAL AIRPORT NAMED AFRICA’S LEADING AIRPORT FOR THE THIRD YEAR In June this year, Cape Town International Airport was named Africa’s leading airport for the third time in a row at the 26th World Travel Awards Africa & Indian Ocean Gala Ceremony 2019 held at the Sugar Beach Resort. The gala awards ceremony was attended by senior executives from major travel companies, operators and destinations and representatives of CTIA. Considered a testament to the ongoing hard work and commitment to excellence demonstrated by all staff at this airport Deon Cloete, the Airport Manager also said, “This award is also viewed as a challenge for us not to rest on our past achievements but to continue to work hard to remain an award-winning airport.”
KEEPING UP STANDARDS In the months since then there have been a great deal of activity to ensure that Cloete’s statement comes true for the third largest airport in Africa which is managed by the Airport Company South Africa. Over the past few years Cape Town International Airport has shown sustained growth in international passenger numbers with a 9.6% increase in 2018. For the first time in December 2016, the airport exceeded the 10 million passenger-per-year milestone. This was repeated again in December 2017 and 2018 when passenger numbers significantly exceeded the 10 million passenger mark. Through partnerships such as Cape Town Air Access, the airport has seen 15 new routes and
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19 route expansions since 2015, and a doubling of international seat capacity by 1,5 million seats. Deon explains that there are several key infrastructure projects planned over the next five years which comes in at an investment of R7 billion (£375,9 million). This includes the refurbishment of the domestic arrival’s terminal and the expansion of the international terminal. A new realigned runway worth R3,93 billion which will allow for the future expansion of the terminals, an increase in the airport’s per hour landing and departures from 30 to 45 aircraft movements and the handling of new generation large aircraft such as the Boeing 747-800 or the A380 aircrafts. “While there is going to be some disruption to the normal operations of the airport,” Cloete says, “We promise that it’s going to be worth it, improving on our infrastructure forms part of being a leading airport,”
PARKING NEWS AND KATANGA.
NEW TECHNOLOGY
Cape Town International Airport has recently upgraded all their parking equipment to offer visitors and passengers a better and more efficient end-to-end experience. Brightly illuminated parking equipment now guides you towards them to create a more aesthetically pleasing atmosphere.
Cape Town International Airport has modern technology that can accept all major credit cards and debit cards with pin requirement, not only at pay-stations, but also located at the exits from any of the parking facilities. This means that one doesn’t need to stand in a queue at the pay-stations. Next time when leaving the airport and planning to pay using a credit or debit card, proceed with your ticket directly to the exit, and make your payment there, a receipt will automatically print for your records.
The dedicated Pick-Up area has in excess of 700 bays and is located on the ground floor of Parkade 1. It has a separate entrance and boasts 30 minutes of FREE parking to drop-off or collect your guests, family or friends. This area is frequented by at least 100 000 users every month and offers superior convenience and allows you sufficient time to be able to drop someone off, and/or collect a guest or family member after they have arrived. To best use this area, remember that it is a preferred short stay area and ensure that the flight has arrived prior to entering to prevent additional charges. Should you wish to linger a little longer, pay-stations are conveniently located in the immediate lobby area.
RATES Shaded Parking P3 and P4 is located on the North & South side of the precinct respectively and are fully serviced areas with competitive parking rates and shaded bays to protect your investment, the area has approximately 750 bays in each and is patrolled around the clock by roving security personnel. Whilst this area is quite popular, one can always find a parking bay in this facility.
The new equipment at Cape Town International Airport has been installed to bring you superb convenience. Proceed to any of the pay-stations and connect with the Katanga Parking Services team through the use of the intercom, and they will request all the necessary information from you and generate a ticket for you whilst you are at the pay-station. No need to go looking for parking offices and delay you from getting to your destination, the Katanga team is at your service, 24 hours a day. Katanga Parking Services (Pty) Ltd has been tasked to manage the parking boasting a 99.99% uptime on all parking equipment, with a dedicated team of individuals; Katanga Parking Services will make the parking experience a special one.
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PAY ATTENTION TO DETAILS: WHY YOU SHOULD START GETTING YOUR CAR DETAILED Did you know that almost 65% of Americans agree that the appearance of a vehicle is extremely important for business? A clean and beautiful car can always make a great first impression on customers.
bad impression on others. You could be a subject of ridicule and criticism and for good reasons. On the other hand, a clean car is a sign that you care about your image. If you’re traveling around with business purposes, your clients will see you in a better light. A beautiful, shiny vehicle gives the impression of a person who cares about details and this can help you get more clients and make more profits.
However, many car owners rarely take good care of their vehicles. They probably wash it at home using a standard water hose or take it to a car washing shop. These are good approaches, but they never match the level of cleanliness offered by a car detailer.
2. PROTECT YOUR HEALTH AND WELLBEING
But what is car detailing? And why should you have your car detailed? These are good questions and you’re about to find out in this article. Keep reading and learn how you can make your vehicle looking like brand new today!
WHAT IS CAR DETAILING? Car detailing is a relatively new process of improving the appearance of your vehicle. Instead of just taking your vehicle to a car wash shop, car detailing services involve a deeper level of care and attention to details. For example, this service includes cleaning the outside of the car and applying sealant or wax. At the same time, it also involves vacuuming and dusting the interior of the vehicle as well as deodorizing it.
WHY SHOULD I GET MY CAR DETAILED? There are numerous reasons why you should get your car detailed. Nothing beats an attractive and sparkling vehicle traveling around town, whether you’re going to work or drive around for your own pleasure.
1. IMPROVE YOUR PERSONAL AND/OR BUSINESS IMAGE Think about your vehicle as your personal outfit. If you walk around in dirty clothes, people are going to notice this and think bad of you. Similarly, if you visit your friends or family members and have a dirty car which also smells bad, this will leave a
Especially if you drive around on a daily basis, the interior of a car can get pretty dirty quickly. It’s not only about packages of products or empty cans of soda, but it’s also about germs and allergens which can gradually build up in your car. These impurities can cause allergies and make your vehicle an unhealthy place to be in. Car detailing services take care of this problem for you. The professionals will make the inside of your vehicle spotless, even if this means using tiny brushes to remove dust particles stuck between buttons and switches. These services also involve vacuuming your vehicle, using special cleaning products to remove stains, germs, and bacteria as well as deodorize it. At the end of the day, your car will not only become more hygienic, but it will also smell and “feel” better. A car detailing service is highly recommended after you just bought a second-hand vehicle. You never know who sat in your newly acquired car and what they did there. You might not know if the previous owner traveled around with dogs in the car and if the pets spread dirt, saliva or microbes all around the place. Cleaning the interior and the exterior of the vehicle is the best thing to do to protect your health and make your driving more comfortable.
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3. INCREASE THE RESALE VALUE OF YOUR VEHICLE Many car owners decide to sell their vehicles after a while. This is a normal process and it can be a profitable transaction. Best of all, you can actually ask for more money for your vehicle if you decide to take advantage of car detailing services beforehand. For example, if you want to sell the vehicle, you probably decide to change the oil, replace brake pads, realign the tires, etc. These maintenance tasks will attract more customers and help you get more money for your vehicle. At the same time, car detailing services will also increase the resale value. People who are interested in buying your car will eventually want to sit in it and take it for a spin. If the interior is spotless, this automatically earns you great points in the “first impression” department, so why not taking advantage of this opportunity? You can check out this car detailer for a quick understanding of what these services involve.
4. PROTECT THE PAINT OF YOUR CAR Although cars have a thin layer of paint applied to them for aesthetic purposes, this element is
very important. A simple scratch can ruin the image of your vehicle, so every car owner should be interested in protecting the paint against scratches and the elements of nature. A good way to do that is by using car detailing services. How does it work? It’s simple. Regular car wash shops can leave soap residues and water streaks across the paint of your car. These can get mixed up with dust and other impurities which will eventually deteriorate the quality of the paint. A new paint job can be expensive, especially if you have a modern car. On the other hand, car detailing services involve removing soap remains and other impurities as well as applying a protective sealant. In some cases, the guys will also wax your car. These maintenance tasks prolong the lifespan of the paint, not to mention that they will make your vehicle look absolutely superb!
READY TO MAKE YOUR CAR LOOK AS BRAND NEW AGAIN? Getting your car detailed is the newest trend nowadays and this type of service is highly affordable. It will restore the factory look of your vehicle and even bring back that “new car smell” as well.
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THE XERIC CCS IMPROVING ELECTRIC VEHICLE RANGE AND PASSENGER COMFORT WITH ENERGY EFFICIENT CLIMATE CONTROL Generally 18% to 14% of the battery’s energy capacity is used to heat or cool an Electric Vehicle according to a paper published on Energy Exploration and Exploitation Journal. This means a substantial amount of energy is needed to run the climate control system (CCS), draining the battery and limiting the range of your vehicle. Fortunately, EU researchers have developed an energy efficient climate control system for EVs.
HUMIDITY AND TEMPERATURE REGULATING HYBRID SYSTEM The XERIC CCS system is a hybrid system that uses a liquid desiccant cycle to combat humidity, and combines it with a traditional vapor compression cycle that combats temperature. The new system consists of a highly-compact three-fluid –combined membrane contactor (3F-CMC), desiccant solution and a refrigerant. Humidity is captured by the membrane interface, increasing dry air content in the vehicle, which reduces the amount of energy required by the battery to dehumidify the air according to project coordinator, Gaeta Soccorso. A traditional climate control system works by condensing water.
SIGNIFICANT ENERGY USE REDUCTION
Administration. When you combine that with the the over $800 spent on car insurance on average every year, it becomes a significant amount.
OTHER RANGE INCREASING INNOVATIONS While XERIC system is enhancing battery energy efficiency for EVs, other researchers are working on batteries that give EVs greater range. For instance, researchers from the Ulsan National Institute of Science and Technology have used a silver manganate nanoplate to create a safer and energy efficient battery. It is an aluminum-based air flow battery that could allow for battery packs that will give EVs a longer range. The battery has a higher energy density and a longer cycle life compared to existing EV battery technology, and is cheaper compared to existing batteries. The battery has a higher energy density than gasoline meaning that an electric car with an aluminum-based air flow battery can run up to 700 km. If this technology is combined with the XERIC system, it could make EVs more attractive to drivers now and in the future. They are another sign that gasoline powered vehicles may be on their way out.
The prototype has already been tested and the researchers have demonstrated that it can reduce energy used by the CCS yearly by more than 50%. This included energy used for air heating, dehumidifying, and cooling. Traditional vehicles with internal combustion engines and other transport means such as boats, buses, and trains can also use this system to reduce fuel consumption and air pollution. For people putting a lot of miles on their fuel efficient car, the new CCS may help save them a lot of money, and make maintaining their vehicles cheaper than before. The average American spent roughly $1,977 in 2017 on gasoline for their vehicles according to the U.S. Energy Information
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JADROLINIJA ROPAX TRIO MAKES USE OF ACO MARINE’S WASTEWATER TREATMENT SYSTEMS As the new wastewater requirements come into action, Croatian ferry operator Jadrolinija has retrofitted three of its roll-on/ roll-off passenger, otherwise known as RoPax vessels, with ACO Marine’s wastewater treatment units. Three vessels, Sveti Krševan, Supetar and Cres each at 87.6m, were each equipped with a Clarimar MF-2 biological-type sewage treatment plant at the Dalmont shipyard in Kraljevica, Croatia. Italy’s La Fornitrice, ACO Marine’s engineering partner in the region, completed the commissioning of the system aboard Cres, the final ship in the series, in May. Equipment for all three retrofits was delivered to the yard between December 2018 and January 2019. The contract also included the supply of detailed installation drawings to the shipyard and the issuance of the requisite approval certificates from the Croatian Ship Register (HRB). Prior to the installation and commissioning of the Clarimar units, the 600-passenger capacity ferries did not treat wastewater streams but instead collected the effluent in holding tanks. “The storage of a vessel’s wastewater streams in onboard holding tanks is not the most operationally-efficient solution. The use of port reception facilities can be costly and also delay ship turn-around-times,” Mark Beavis, Managing Director, ACO Marine, said. As explained, Jadrolinija’s decision to retrofit its ship trio with a wastewater treatment unit was led by regulatory necessity. ACO technology was selected through a public tender. Until recently, Croatia did not have strict or detailed regulations governing the discharge of
wastewater into its coastal waters. However, in 2015 Croatian authorities completed the Coastal City Pollution Control Project, putting an end to indiscriminate discharging practices, and mandating solutions for treating and monitoring wastewater discharges. “We anticipate a run of orders from Croatiabased ship operators as they look to retrofit wastewater treatment systems to meet the new requirements,” Beavis added. According to ACO Marine, the successful installation of the technology resulted in La Fornitrice winning another national tender for the retrofitting of the Clarimar system to an additional five Jadrolinija’s ferries. These additional five vessels of the same class – Hrvat, Juraj Dalmatinac, Marjan, Jadran, and Biokovo – will each be fitted out with larger Clarimar MF-3 units, which La Fornitrice will supply from mid-October 2019. Jadrolinija manages a fleet of more than 50 passenger ferries operating between the mainland and the Croatian islands in the Adriatic Sea.
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#HOWTHEYTRAVEL EXCLUSIVE INTERVIEW WITH SCOTT WARNER. CEO OF GIGG. BY DONNIE RUST Previously covered by The Lost Executive.
Serial entrepreneur, iconic leader and the definition of a go-getter, Scott Warner’s portfolio of successes stretches across a range of businesses and are outlined by the positive and lasting effect he has on the landscape of people’s lives. Passionate about building innovative and profitable companies, the CEO of Gigg, a company set up to help brands understand and leverage the power of their social media, has a deep love for music and entertainment and has made a name for himself by opening many doors for artists and talented people. Always well dressed, engaging and funny, we had to catch Scott Warner for an interview.
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You’re a man who goes for what he believes in. Tell us how Gigg has evolved. Gigg Inc was originally created to open doors for aspiring artists through the company’s social media platform. However, we realised that the Gigg feature set offered valuable solutions to businesses, so currently, we have 50 businesses on the platform using it. So, it is no longer about music? Music is the reason I started Gigg. My love of music and entertainment will never die! Keep an eye out for AudioBooth and the Professor Of Rock. Gigg also has a talent discovery medium called CONTENDR and we continue to provide musicians with the chance to be seen and heard on a global scale. We are close to launching our 6th annual Stadium of Fire competition. Here, artists from
all over the world submit videos to CONTENDR.com to compete for a chance to perform live in front of 50,000 at the biggest 4th of July Stadium event in America. Headliners have included artists like Tim McGraw, Kelly Clarkson, Carrie Underwood and Miley Cyrus. We are working on this year’s headliner now. I am also a partner in Hollow Horse, an entertainment production company. I’ve partner with Patrick Leonard, a legendary songwriter and producer, who has written and produced music for the likes of Madonna, Elton John, Pink Floyd and Bon Jovi. Musical things are definitely still happening. What can we expect from Gigg? This year is particularly exciting as we are launching our new social platform for brands and businesses to push more effectively in social media and help them better understand KPIs through available data. We’ve recently partnered with some amazing people who will play a big role in Gigg’s future. We have some new ventures that we’re excited to share with the world. It looks set to be a big year for services and applications. What about beyond Gigg? Any personal projects you’re working on? We are excited to be a part of a new project called BeeAmicable. The country is dealing with a serious sexual harassment issue. This has been the case forever but it’s finally getting the attention it needs today. It has been so hard to hear all these horrible stories. This all needs to stop now. My good friend and partner Steve Sax, a former MLB legend and myself have worked hard on a product that we believe will provide a way to simplify the process of creating a safer environment to stop sexual harassment in its tracks. We need to get this platform into the hands of HR directors across the globe, please help us get the word out by visiting www.beeamicable.com/harassment.
Sounds good and seems like lots of important things are happening this year! Now, what about the travelling you do? Almost all of my travel is, without question, to LA and that is to work on the different projects I have on the go, I travel a whole lot less than I used. I used to travel every week of the year. I travelled to LA a lot and the East Coast and sometimes to Texas too. Which lounges to do you like to use and why? I use the SkyClub or the lounges that Delta provides. I only fly Delta and they offer brilliant lounges with good food and focus on comfort. Do you have corporate travel insurance, or do you think it’s useful to have your own? The answer is no. Travel insurance is a waste of money and stupid in my opinion. We were speaking with Paul Hutchinson, the billionaire investor on how he travels, but how important is meeting face-to-face to you? I tend to try to go face-to-face whenever possible. It’s very important to me. Most of what we do at Gigg can be done from here, thanks to technology, so the bulk of the travelling is done myself. I do prefer to meet face-to-face when I’m negotiating a deal or working with someone. What are your travel tricks? I have a Centurion Card for travel, so I would say that 99 times out of 100, when I travel, I get upgraded to first class. I’m also a big believer in travelling comfortable. Why do some people travel in a suit? Seriously? There may be a reason to do it, but I’ve never done it and am unlikely to. I
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also can’t really sleep on a plane, so I try to be as comfortable as possible in sweats, Nikes, a good T-shirt and a cap. Travel comfortable people!
But that’s not the worst story I have. I had flown from Chicago to Dallas to New York in about 48 hours and it was freezing cold. I remember I started getting really shaky and sick but tried to man up for it. Well, I ended up passing out on my way to the restroom and I woke up with the flight attendants standing over me and they asked, “Are you going to die sir?”
But when you suit up. Suit up. Are you a late packer? 99% is packed fifteen minutes before getting into the car and going to the airport. I am a procrastinator, which drives my wife mad when she travels with me, but I always arrive on time, except for once!
It turned out that I had pneumonia; they had to take me off the plane on a stretcher. But that was completely my fault, as I was not looking after myself. I hadn’t eaten right; I hadn’t slept right, and it just took its toll. If you travel, make sure you look after yourself.
Understandably you travel in comfortable clothes, but you’ve got a reputation for being smartly dressed, is this deliberate? Absolutely. People judge quickly and first impressions count. There may be a time to meet someone in torn jeans and a shirt with BBQ sauce on it, but that probably isn’t in a job interview. You always want to do your very best to look your best. Part of this is being healthy and staying in shape. People respond better to a well-dressed, healthy and fit-looking person. I love running! I also eat a lot of cereal, so running is important! Some people I talk to really don’t get it and you don’t get running if you’re not a runner, but I love it. I love listening to music and talks while I run; it’s my therapeutic outlet. I’m thinking of getting into hiking soon too, as I have some partners who are into it. I have some amazing trails where I now live in Utah. Trail biking and running is huge here so I’m thinking of giving the biking aspect a go.
What about your favourite destinations? Maui in Hawaii is my favourite. The Grand Wailea Resort. St Regis Hotel is beautiful. My wife and I went to Punta Mita and stayed at the St Regis there. I’m also a big fan of Cancun; I love the white sand and blue water, not to mention the JW Marriot and the Aqua. Best advice for business travellers? The wisest thing to do is to make an effort to meet the person to your left and right. I’ve met some great friends based on me making an effort to converse with people. You never know what’s going to come of it, especially with regards to business. Make an effort to meet someone.
TRAVEL STORIES What is the funniest travel story you have to share? A young dad had three little ones with him. It was clearly rare for him to be alone with them. His youngest, a 2-year old, crapped all over him, like all over him and he was doing his best to be a good father, but he used some bad language and his oldest started using the same language and it just escalated from bad to worse.
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INTER AIRPORT EUROPE
Bringing together all the varied and interconnected aspects of airport-related technologies and services, inter airport Europe is an important point of the year for the industry as a whole. Offering solutions and ideas to suit every one of the many businesses in this sector, visitors can find exhibitors representing every facet of an airport from design and planning of terminal buildings to the latest innovations in asphalt and runway creation as well as IT and technology equipment.
EXHIBITION There are four main exhibition categories. interTERMINAL offers the vast array of terminal operations, infrastructure and technical installations, interRAMP encompasses the key areas of ground support equipment, ground handling and airfield construction and installations including such companies as ASI Solutions. Then, interDESIGN features interior specifications and furnishings, architectural components and other design elements, while interDATA
showcases a range of specialist hardware and software for a modern, interactive airport.
THE MAIN FOCUS The primary focus of inter airport Europe 2019 is the airport of the future. And as such the exhibition is looking at airport IT and the trend towards digitalisation which is now showing in all parts of the industry from the terminal management to ramp equipment. Digital transformation has already begun and is changing the face of the airport industry. Global players are having to update themselves to keep with the developments which include such things as technologies to predict passenger flow, digital service platforms for operators to access and analyse data across the airport and software solutions to enhance both safety and quality management. The interconnected airport is no longer a vision of the future but has become a necessity for smooth operations and handling growing passenger figures.
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Visitors can expect, in addition to the impressive exhibits on display at this year’s inter airport Europe, a high quality seminar programme that will offer insights into the latest trends, innovations and developments within the airport industry. Digitalisation and the digital transformation will be important topics to be covered by professionals and experts within the field.
FIRST SHOW DAY, 8 OCTOBER 2019: Airport IT: Systems and innovations for day-today operations • Adveez, France: “Asset Management and optimisation at airports” • Rittal GmbH & Co KG, Germany: “Modular scalable data centre solution for private cloud applications” • Inform GmbH, Germany: “myStaff – Operational flow on the go”
INTER AIRPORT EUROPE Taking place from the 8th to the 11th October at the Munich Trade Fair Centre in Germany, inter airport Europe will be hosting a total of 658 exhibitors from 39 countries presenting their latest developments and solutions for aircraft, passenger and cargo handling, security and airport IT, architectural components as well as ground support.
SECOND SHOW DAY, 9 OCTOBER 2019: Airport development and design • ADPi, France: “Lesser complexity in the development of your airports” • Fraunhofer Institute IML Aviation Logistics, Germany: “EcoDesign – Sustainability in Ground Operations”
The most important exhibitor countries, besides Germany, are France, the USA, Great Britain, Italy, the Netherlands, China, Spain, Sweden, Switzerland, Denmark and Austria. With around 33,570 square metres of net exhibition space, inter airport Europe 2019 has once again grown by around 5% in terms of stand space, compared to the previous event. In 2017, a total of 13,854 visitors from 110 countries attended the exhibition.
FREE INTER AIRPORT EUROPE DIGITALISATION SEMINAR At this year’s show, visitors can expect a comprehensive seminar programme for the first time. The seminars will take place in hall C6 and are free to attend for all visitors. The sessions and presenting companies cover a vast variety of topics regarding the digitalisation of the airport over the four exhibition days.
• Vanderlande, Netherlands: “Enhancing endto-end baggage logistics – technologies that provide operational visibility, control and resilience” • Electroair, Estonia: “Reducing pollution, noise and traffic using modern pit system and electrical GPU solutions on the apron”
THIRD SHOW DAY: 10 October 2019: IT developments in airside technology • MC Solutions, Italy: “MIA: modular system for AVL services management and Surface Guidance control” • MSG Productions, Norway: “How can automated solutions increase efficiency and also be sustainable?”
FOURTH SHOW DAY, 10 OCTOBER 2019: Drones and unmanned vehicles in airport operations • Blumenbecker, Germany: “Digitalisation and Tracking of Ground Support Equipment” • Fraunhofer IML Aviation Logistics, Germany: “Picture of the Future – Automisation opportunities in Ground Handling”
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The full list of sessions and companies participating in the Digitalisation Seminar is available on the inter airport Europe website and can be marked in the show planner: www. interairporteurope.com. For the second time, visitors can expect an Outdoor Demonstration Area, where they can test and drive airport vehicles themselves. New this year, there will also be an Indoor Demo Area, adjacent to the Seminar Theatre, where equipment for an eco-friendly and modern airport will be presented. inter airport Europe covers all aspects of airportrelated technology and services and is therefore the must-attend-event for airport operators looking to upgrade their airports or stay up-todate with the latest innovations in the industry. Entrance to the show will be via the entrances East (Ost) and Northeast (Nordost) of the Munich Trade Fair Centre in Germany. The exhibition centre is easily accessible by
air, road and public transport. For the duration of the exhibition, regular shuttle busses will run between Munich International Airport and the show grounds. From Munich’s main station, there is an underground train (U2) which goes straight to the Munich Trade Fair Centre. Plenty of parking spaces are also available at Entrance East. The opening times of inter airport Europe 2019 are from 8 October to 10 October 2019, from 9.00 to 17:00hrs and on 11 October 2019 from 9.00 to 15.00hrs. Tickets for inter airport Europe are now available to purchase via the Online Ticket Shop at favourable prices. The price for a day ticket via the Online Ticket Shop is €42 instead of €52 on-site; the price for a season ticket online is €62 instead of €72 on-site. Season tickets are valid for all four exhibition days. Further up-to-date information on inter airport Europe is available on the show website: www.interairporteurope.com.
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REVIEW
ASI SOLUTIONS LTD THE BUSINESS Exhibiting this year at Inter Airport Europe 2019, ASI Solutions Ltd was founded in 1997 in the UK as a domestic operator focused on developing and providing innovative and sustainable solutions for airport runways. Namely, the preservation, repair and recycling of asphalt and other bituminous bound surfaces. Since then, the company has expanded to become an international player in the asphalt infrastructure market and in recent years has developed a strong network of distributors and partners spanning a substantial part of the industrial world.
AIRPORT WORK Despite this growth, airport infrastructure works are still a core part of ASI’s business, and their teams are experienced in providing the engineering skills and technologies necessary to deliver sustainable asset management solutions. To date ASI has successfully completed projects of over 2 million m2 on the world’s major civil and military airfields including Heathrow, Gatwick, Birmingham, Manchester, Alderney, RAF Brize Norton, Sydney, Brussels, Lisbon, Keflavik, Beijing, Phnom Penh, and Antigua.
PRODUCT RHiNOPHALT®, from ASI Solutions Ltd is a unique preventative maintenance treatment for asphalt surfaces. Preserving, protecting and extending the life of valuable asphalt infrastructure
such as airport runways, taxiways and aprons it has proven to be an effective and innovative method of preserving asphalt infrastructure all over the world. Offering substantial operational and environmental benefits as well as long-term cost savings to all parties involved. You see, as the bitumen ages, the asphalt loses its flexibility and becomes more brittle and this leads to an increased prospect of ravelling and pothole formation. This surface aggregate loss is a major safety concern to all airport operators as it poses a severe FOD risk.
CONVENIENCE Depending on weather conditions, RHiNOPHALT® can be applied day or night and will cure within four hours. Tanker application can be used for areas ranging from 10,000m2 to 60,000m2 and the whole process of preservation, grip recovery and re-lining
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can be carried out in shifts of as little as 5 hours. Productivity is much improved over the conventional surfacing treatments. Rather than adding a new layer of surface, RHiNOPHALTÂŽ penetrates into the top of the existing asphalt surface course and seals in essential oils and resins, whilst at the same time improving the binding and waterproofing properties of the existing surface. As a result, the treated surface will become more resistant to abrasion, stone loss, water ingress and the severe ageing effects of extreme temperatures. Best utilised as a preventative maintenance measure in asset management, it extends the operational life of the asphalt pavement and removes the large costs of resurfacing and repair work. It can also be used to extend the life of older pavements to allow for planned replacement and to arrest aggregate loss.
INTER AIRPORT EUROPE 2019 Offering the opportunity to discuss face-to-face how RHiNOPHALTÂŽ can extend the operational life of asphalt runways and taxiways without compromising safety, ASI Solutions will be exhibiting at Inter Airport Europe and can be found at Hall C6, Stand #2351. COMPANY NAME: ASI Solutions Limited Office 610 COMPANY ADDRESS: Milton Keynes Business Centre, Foxhunter Drive, Linford Wood, Milton Keynes, MK14 6GD TELEPHONE NUMBER: +44 (0)1908 246 000 EMAIL: enquiry@asisolutions.co.uk WEBSITE: www.asisolutions.co.uk
By reducing the disruption caused by reactive repair works and delaying the large costs of resurfacing, ASI Solutions products and approach are helping airport operators benefit operationally and financially, allowing more time to focus on future investment and development and less in maintenance and worry.
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ASSAIA APRON AI AI. A COMPLETE OVERVIEW MORE EFFICIENT AND SAFER AIR TRAVEL THROUGH USE OF COMPUTER VISION/ARTIFICIAL INTELLIGENCE With demand for air travel expected to double before 2040, there has never been a greater need for Artificially Intelligent technology to support human teams in-charge of airport efficiency, safety and innovation. And, with so many areas in the industry that could benefit from this support, airports are now asking which innovative businesses are bringing the most inspiring and intelligent products to the table. One company that is creating waves in the air travel industry is Assaia, who’s product Apron AI has had notable success and rave reviews from some of the busiest airports. We spoke with Chief Customer Officer Christiaan Hen, who shared his perspective on how they are changing the future of air travel. “Innovation can hold a different meaning depending on what you are looking to improve,” Christiaan explains, “At Assaia, we ambitiously demonstrate innovation by using AI to deliver real-time situational awareness that eliminates ambiguity between airports, airlines and handlers.”
APRON AI As specialists in the aviation industry, Assaia provides reliable software solutions that create insight into ongoing turnarounds to help understand what is really happening within airports in real-time. Providing accurate and clear data that can speed up decision making processes and limit risk. The core product, The Apron AI, ingests video streams (preferably from existing cameras) and turns this video data
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into structured data. This is typically timestamped about turnaround events (e.g. bridge connected, catering on stand, pushback truck connected…). Furthermore, the AI can be trained to recognize any events of interest that are visible on the available video streams. It is a system that learns and offers a predictive analysis which assists airlines and airports with managing their operations. Currently there are a number of airports which are being prepared for a full roll out, while 20-30 pilot programmes are being trialled across the globe. The aim of these pilot programmes is to demonstrate to potential customers the capabilities and value that the product can provide.
THE TEAM The relatively young and rapidly expanding team started on their product roughly a year and a half ago after identifying the need in the industry for more insightful data. They introduced their AI computer vision technology and the company has been on a non-stop flight and soaring to new heights ever since. While they have been faced with many different opportunities to use their technology for various sectors, their focus is exclusively on being the full solution provider within the aviation industry. Geographically the team is sprawled out, but this doesn’t stop them from being close knit and staying in contact with each other multiple times a day. This has helped foster a real spirit of reliability, an essential skill required when working on such large-scale projects remotely as a team.
INNOVATIVE POWER There are many motivating factors when it comes to creating new technologies and solutions, but for Assaia’s Apron AI, innovation is the driving force behind their product. And it doesn’t end at the creation process; according to Christiaan, innovation is part of the Assaia culture and is an attitude that the company is built on. Being one of the first to offer a unique technology that is still new to airports is something to be excited about and it is this pioneering spirit that helps the team push the boundaries within the industry.
CHALLENGES Like every business there is a fair share of challenges to contend with and the air travel industry is constantly growing with no sign of slowing down. Being proactive and able to keep up with the demand and meeting the needs of airlines and airports is both a challenge and juggling act. Additionally, the challenge of ambiguity is the operational enemy for almost any industry, especially for air travel which relies on precision data to make minute-by-minute decisions. Assaia is one of the very few solutions that aims to break the cycle by positioning all three entities of wins, losses and improvement opportunities on equal ground and in real-time.
AI IN ACTION Rather than just selling a product, Christiaan and his team spend time working intimately with their clients to help fully understand their needs. Once they have identified the areas that require
support, technological solutions are presented to help them solve the issue at hand. Christiaan reveals that clients who are getting on board with the technology include the likes of British Airways, Swissport and Finavia just to name a few. This list is set to grow soon as more airports get a taste for how AI technologies can vastly improve their operational capacities.
“Recently,” Christiaan says, “Our collaboration with the Cincinnati Northern Kentucky International Airport gave us the opportunity to demonstrate the value of our technologies in a bustling airport environment. The project involved a trial of the Apron AI software which spanned over three months, allowing adequate time for testing different innovations and tech.” The team worked closely with Cincinnati Northern Kentucky International Airport’s Chief of Innovation Brian Cobb, to try and resolve some of the challenges the airport faced. This involved looking at how the technology could alleviate some of these pressures and one of the major challenges was a common theme experienced by many other airports. The limited insight into the real-time turnaround of an aircraft. Brian explains that as he is now responsible for CVG Airport’s brand commitments to efficiency and airline performance, he needs as much accurate data as possible.
“Assaia gives me the immediate advantage of monitoring and reporting all phases of ground movement in and around each aircraft,” he says, “It is a complete overview.”
examples of how the AI technology is assisting the air travel industry, and to witness the benefits in action.”
Great innovations are found through creating advantages like this which allow for valuable data to be collected and analysed efficiently. This in turn assists the airport management and their airlines and handlers to improve their operational effectiveness and safety.
As proof of how the technology is solving some of the industry’s biggest challenges, there is also the aim to develop further use of machine learning based predictions for aircraft statuses instead of the current human generated estimates. This represents a progressive step for the air travel industry.
ADVANTAGES
WHAT LIES AHEAD?
“Assaia’s Artificial Intelligence capacity is intriguing,” Brian says, “Our industry must always close gaps in the map of the customer’s travel journey, so we must futureproof ourselves beyond merely trendy solutions. After working with Assaia through a short and straightforward pilot test of the product line we quickly envisioned a long-term strategy that provided advantages and clear returns on investment across their portfolio of services.”
As 2020 inches closer, Christiaan assures us that the only plan Assaia has, is to expand their technology and continue to be an influential innovator within their industry.
The industry is fast-paced and competitive and constantly involves being a step ahead of the game. With that in mind, Brian admits he is enjoying the distinct and marketable advantage he currently has over competing airports. “Leveraging the Apron AI technology,” he says, “Has allowed us to demonstrate to airline partners that our service level commitments are among the best. This will be a pivotal milestone for the team as we will be able to share real-life
”Artificial Intelligent programmes may seem like tomorrow’s technology, but we are harnessing it today,” he says, “By working together with airports we will find new areas where our solutions can be used, and new ways to innovate Together, we are helping shape the future of air travel.” If you want to see for yourself how the Apron AI product works, check out the online demo at www.assaia.com/tmc WEBSITE: www.assaia.com
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INTERVIEW WITH RUPEN PHILLOURA FOUNDER OF AIRPORT GROUPE BUSINESS CLARITY AT 37,000 FEET Airport Groupe was founded in late 2017 by Rupen Philloura, who, after twenty years in the airport sector and with an already successful business set-up behind him, wanted to do his part to improve the industry he’d spent so many years working in. A man of many interests, Rupen’s first business, after leaving Tampa International Airport where he had been for 15 years, was MeSpoke; a powerful consumer software technology aimed at the fashion industry, which made him into a well-known and respected entrepreneurial name. I caught up with him to discuss his latest innovation and how it will change the way that airports operate.
A SIGN FROM ABOVE Donnie Rust: After 20 years of experience in the aviation industry, it’s worth asking if it was always your plan to be a part of it? “No, actually I was destined to become a doctor, but when I was 16 something special happened. I had just finished 10th grade in India and my father gave me the option of going to US to seek my future. Needless to say, I grabbed the opportunity and moved. “I have spent my whole life travelling and have always been fascinated with airports, but it was actually while I was finishing high school in New York that I was approached by a soccer scout who advised me of three colleges in Florida where I could potentially go and play. All I remember is reading about Embry Riddle Aeronautical University aka The Harvard of the Skies. It was right off the golden
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beaches of Florida and it couldn’t have been a more profound sign from above. I immediately signed-up to begin my profession in Aviation.”
INDUSTRY CHANGE Donnie Rust: What have been the biggest changes you’ve seen over the last two decades? “The biggest change I saw was in Aviation Security, post 9/11. Almost immediately, things became intensely security orientated; 100% bag screening, only ticketed passengers beyond screening checkpoints and various no-fly lists to sift through before any passenger could be cleared to board. The Aviation industry really stepped up its game for the protection of all passengers.” “Secondly, every aspect of the industry has been adapting to the digital age. Some of us grew up doing all the paperwork manually and now we let computers do all the work, so it’s been a transition. Thirdly; airports have realised that they need to develop their spaces into high-end shopping centres. The airports are providing a plethora of amenities, great shopping and eating experiences and an enhanced physical space with digital touch-points throughout the journey.” Rupen adds that Airports have become driving forces of economies and now the industry is beginning to see “Aerotropolis’” being developed. “These are basically huge airports at the centre and cities built all around them, sustaining the economic boom. This is definitely the way forward for travel, transportation and trade.”
AIRPORT GROUPE Formed in November 2017, Airport Groupe (www. airportgroupe.com) employs an active executive team of eight advisors, all of whom are experts in specific subject matters. Rupen explains that the team is spread over North America, the Middle East and Asia and that they will soon be bringing on an advisor from South Africa. Donnie Rust: What is your vision behind Airport Groupe and how it will benefit your customers? “After spending 20 years working in various leadership roles in Airport Operations from many airports, I decided to translate my skills to help other airports by developing a business with the primary objective of optimising airport operations.”
countries in the Middle East, North Africa and remote Asia. Presently we are in negotiations with some airports, which due to clauses, I am unable to divulge currently.”
Donnie Rust: What is the current state of airport operations and how will Airport Groupe improve them?
“Long-term, I see ourselves as the voice of airport operations and helping to pave a universal way forward in terms of operating and conducting airport operation business.”
“The airport operations department comprises of a group of very dynamic individuals who are extremely knowledgeable about running the dayto-day operation of an airport. They represent the Executive Committee at all times, hence wearing many hats throughout the day while they mitigate numerous challenges. My goal is to bring all my experience and help other airports across the globe develop their teams with the best tools, technologies, practices and processes. Because aviation is a global phenomenon and we are all affected by its ups and downs, I advocate that the airport operations department should have uniform skillsets which are on par with any airport whether in a developed or developing nation. Not only do staff of airport operations benefit but this also translates into a safer and more efficient airport for customers.”
2018 Donnie Rust: How has 2018 been so far for the business? “It’s been good. We’ve been able to attract a strong team of advisors who are accomplished professionals from various large corporations and we will be making an announcement within the next month or two as to very big industry players who will be coming in as partners.” Donnie Rust: You do a lot of travelling and often combine work and pleasure together with seamless ease.
VISION
“My mantra: business and pleasure go hand n hand. I always make time for pleasure during business and like to find potential business even when I am on vacation. You just never know. It’s a balancing act. I would never visit a place for business and not explore what it has to offer. It would be a grave injustice.”
Donnie Rust: And what are the first steps to achieving this?
Donnie Rust: And finally, what are the five musthave items to travel with?
“My short term vision is to partner-up with various airport IT solution providers and bundle them with my services. Then I’ll pitch my services to some airports in developing
“One. Bose noise cancelling wireless headphones. Two. Raybans. Three. Jo Malone cologne. Four. Universal plug adaptor. Five. A dapper sports coat. Six. A good flask.” WEBSITE: www.airportgroupe.com
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AFRICA’S BUSIEST AIRPORT AUDIENCE WITH BONGIWE PITYI By Donnie Rust HOW WOULD YOU DESCRIBE YOUR ROLE AT O.R. TAMBO? As General Manager of Africa’s busiest airport, my leadership role demands that I drive effective and efficient operations, strategically engage all key stakeholders within the airport community. I also need to communicate clearly with various levels of government and I want to position this airport, through business and route development opportunities, as a key aviation hub that is focused on connectivity both locally, regionally and also internationally.
BUSY. IT SOUNDS BUSY. WHAT IS YOUR TYPICAL DAY LIKE? Typically, I start working as early as 5am on issues that may need my urgent attention, even before the workday begins. With an extensive key stakeholder community to engage on a routine basis, I find myself in strategic meetings from early in the morning through to
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sometimes very late at night. Should there be any issues and/or incidences that may occur during my already busy day, then my objective is to prioritise any such issues as a matter of urgency. My typical day does not keep to standard office hours. I am expected to be on hand to deal with any eventuality that may impact on airport operations 24 hours a day, 7 days a week.
EFFICIENCY MUST BE IMPORTANT, SO WHAT PROGRAMMES ARE BEING IMPLEMENTED TO MAKE THE LIVES OF SOUTH AFRICANS AND INTERNATIONAL VISITORS WHO USE O.R TAMBO INTERNATIONAL PASSENGERS EASIER? Many things. There is a long list. In part, my team and I have instigated rewards and recognition programmes to offer opportunities for SMEs. We work with key governmental departments to prevent
the transmission and outbreak of infectious diseases and maintain security and we subscribe to the ACIs Airport Service Quality (ASQ), which is a world-renowned and globally established benchmarking programme measuring passengers’ satisfaction whilst they are travelling through our airport. We are also piloting smart security, which is one of the key projects that will, in the future, create a seamless, less-intrusive and customer-centric approach to security processing.
HOW MANY COMMUTERS USED THE AIRPORT IN THE LAST FINANCIAL YEAR?
2017 MARKED 100 YEARS SINCE THE BIRTH OF OLIVER TAMBO. HOW DID THE CELEBRATION GO?
We have 50 airlines that operate out of the airport. We’ve also implemented a variety of airport ambiance initiatives to improve passenger experience. These include silent airport movements, smart security and engagements with the Department of Home Affairs to increase staffing levels at Immigration and Passport Control.
We were and are still truly humbled by this honour. On the 19th October 2017, O.R. Tambo International Airport was the proud host of the historic milestone and a life-sized bronze statue of the struggle stalwart Oliver Reginald Tambo was unveiled at the International Arrivals Hall. The statue unveiling formed part of the O.R. Tambo Centenary celebrations, under the theme, “The Life and Legacy of O.R. Tambo”, which ran until the end of 2017. The location of the statue is highly significant, as it was to this airport that Oliver Reginald Tambo returned in 1990, after 30 years in exile, finally to be greeted by his own people. He dedicated his life to fighting against apartheid on an international scale and laid the foundation for a free and democratic South Africa. Speaking at the official event to mark the unveiling, Dali Tambo, son of the late Oliver Reginald Tambo, thanked the management team for supporting the inherent need for the airport to bear his name and for hosting the statue as a key part of South Africa’s heritage. The symbolism of the statue greeting travellers as they land on South African soil means that his name and image will not be forgotten by future generations. As soon as the statue was unveiled, many airport users were already queuing for their moment to embrace the icon and take photos with him. As a strategic asset that connects Africa to the world, we are truly proud to both bear the name and have the statue of such a great legend located within out International Arrivals Hall.
Approximately 21 million passengers passed through the O.R Tambo International Airport over the past financial year.
HOW MANY AIRLINE COMPANIES ARE CURRENTLY HOUSED AT OR TAMBO INTERNATIONAL AIRPORT, BOTH DOMESTIC AND INTERNATIONAL?
WHAT ARE YOUR THOUGHTS ABOUT AVIATION AND AIRPORTS IN THE COUNTRY? It remains a significant contributor to our economy. Research also informs us that countries that invest in inter-modal transport, which includes aviation, attract significant Foreign Direct Investment. It also therefore remains a critical employer of people. As the GM for O.R. Tambo, leading strategic discussions with the Ekurhuleni Municipality on the concept of Aerotropolis is now an immediate focus for me, as well as my team, as the success of this project will be built around OR Tambo. We are very excited about what this project can do for our country, if executed effectively. We also have every confidence in the Ekurhuleni Municipality and Gauteng Province as we work collaboratively and in partnership to turn this Aerotropolis Concept into a reality. An Aerotropolis is a city that is built around an airport, offering businesses speedy connectivity to their suppliers, customers and enterprise partners both nationally and internationally. It is a new urban format currently developing around many large airports. The Aerotropolis project is one of the flagship projects of the City of Ekurhuleni, which is poised to become the first Aerotropolis in Africa.
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STRATEGIC IMPORTANCE OF OR TAMBO Being the busiest airport on the continent, thanks to attracting approximately 21 million passengers in 2017, means that we are able to connect people through aviation. We are contributing to our economy, as passengers who fly, do so for a myriad of reasons; work, business opportunities, family and/or personal reasons etc. Connectivity through technology is what contributes to the stimulation of our economy.
WHAT ATTRACTED YOU TO THE WORLD OF AVIATION? The speed at which things are needed to be done and what aviation connectivity can do for our country. This is a very fast-paced environment. The passion of the people in this industry is what drives me and my work as a leader is so fulfilling and rewarding in that I have a sense of creating a true legacy.
WHAT IS BEING DONE AT OR TAMBO TO ENSURE THAT GOVERNANCE IS TRANSPARENT AND EFFECTIVE? As OR Tambo we align and subscribe to Airport Company South Africa’s principles to apply sound governance and remain accountable, in order to reflect our stance as a responsible corporate citizen. AT OR Tambo we subscribe to the principles of the King Code on Corporate Governance for South Africa 2016 in our approach to ethical and accountable governance. This supports our desire to be transparent and adaptable to remain fit for purpose in all of our dealings. This can be seen in our comprehensive ethics value drive programme and strong continuous monitoring of our environment. This is supported by our anonymous tip-off line that the community can call, at any time, to assist us as an organisation to remain accountable.
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HOW IS THE AIRPORT BENEFITTING/EMPOWERING SURROUNDING COMMUNITIES? The airport is empowering the different communities in and around its precinct through a variety of interventions, actioned through an effective Socioeconomic Development framework focusing on education, environment, mobility and disability.
WHAT MAKES YOU PROUD? ACSA has taken important steps in addressing gender and racial prejudice, especially in the past five to eight years,
however more needs to be done. Having said this, the organisation has provided me with many opportunities for growth and development. It has offered me an opportunity to lead the relocation of Durban International to King Shaka International as well as lead the Operational Readiness team, for a new set-up of a semiprivate terminal in Sao Paulo, Brazil for the 2014 World Cup. I spent two and half years in Brazil working on this project, which did prove very challenging at times but ultimately, it resulted in it being a major success for me the team assigned to the project as well.
WHAT ARE THE CHALLENGES OF HOLDING THIS ROLE? The success of the role is inextricably linked to how one manages and leads people. This can become a major challenge if not managed appropriately. I have come to accept that the best and most effective way of getting things done is to provide people with the opportunity to excel.
WHAT DO YOU LOVE MOST ABOUT THE JOB? The fact that each day presents its own set of challenges and rewards. Also, the fact that it is a very fast-paced environment, which requires intense focus on a routine, sustained basis.
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YEEDA KIMBERLEY TOURS THE REAL DEAL Considered to be one of the world’s last true wilderness regions, Kimberley in Australia offers travellers a taste of what it is like to be on the edge of civilization. Strikingly beautiful and rugged, this wild and unforgiving land leaves everyone who sees it with a deep respect for the life that thrives here. And an appreciation for the fact that this is the real deal. Twenty years ago, Jack and Vicki Burton began a small free-range meat business in this region named Yeeda Beef. Demonstrating the sort of grit, focus and determination that this land prefers, over the following two decades this business grew to become the first fully integrated free-range meat production company in the area. Owning a herd of over 80,000 animals, in a plot of land covering a million square kilometres.
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“This is the wilderness,” Jack says, “It comes with its own set of rules and it is a completely different way of life than what most people expect. We have lived and worked here for twenty years, and as our business has grown, we’ve been fortunate enough to be able to explore it fully.” In 2017, they launched Yeeda Kimberley Tours to provide the opportunity for guests to experience all of this first hand. Welcoming visitors from around the world seeking not only to explore this land but to immerse themselves into a different lifestyle, a different pace and a different flavour.
THE INSPIRATION
“This is an invitation to visit our backyard,” Jack explains, “And get an insight into what it takes to work a cattle station and everything which that includes.” People are attracted to Kimberley because of its harshness and uncivilized beauty. It stirs up the intrepid explorer and adventurer in all who see it and challenges them to do better, because only those who move forward can ever thrive here.
THE TOURS Jack says that it is all about unique experiences and the tour, which is really just an example of how life is at Yeeda, nonetheless takes people out of the realm of their normal day to day lives. Guests travel in their comfortable 4WD bus through the Yeeda properties, passing through vast paddocks they can see cattle watering points and station yards, stockmen at work, cattle grazing and the amazing wildlife that also inhabits the millions of acres that Jack and Vicki call home.
“Centuries worth of floods from upstream have turned the valley into an extremely fertile land and there is evidence that various groups of people have lived here for over 40,000 years,” Jack explains, “The local peoples know the area as Mardoowarra and there is a great and solemn respect for it. By helping people travel through it and explore it safely we can educate them on it as well as inspire them.”
KIMBERLEY
“If that doesn’t stir something inside you, we also do crocodile spotting at night by the river,” Jack suggests.
This area may sometimes seem dry, but Kimberley holds 80% of Western Australia’s fresh surface water resources. It hasn’t experienced a severe drought in over a hundred years thanks to its consistent rainfall and this has created a land of great diversity and scope. Gorges, waterfalls, caves, lush rainforests and a huge variety of unique wildlife in the land and ocean are just waiting to be explored. Its remoteness has actually aided organised tourism growth over recent years as it has become a sought-after destination for that authentic Australian outback adventure. One of the world’s hidden treasures, it is also one of the most exciting agricultural regions and Jack explains that there is an irrigation scheme to develop part of the tropical north for further agriculture along the Ord River.
There is also a cultural and historical element to the tour including real billy tea and a delicious long table lunch of Yeeda Beef and Kimberley Barramundi at the Yeeda Station homestead. Here you can learn the deeply involved and exciting history of the station which goes back to the 1800s and how Yeeda Pastoral Company came to be one of the most progressive pastoral companies in Kimberley.
“For us, over the years, increasing livestock numbers has been the major objective for the business,” Jack says, “But of equal importance is preservation and enhancement of Yeeda’s pastoral environment. There is photographic and documented evidence that the land under our Company’s control has been progressively enhanced over the past ten years. Which our travelling guests can also appreciate now.”
“In the tourism part of our business we employ roughly twenty people, but this does change throughout the season,” Jack says, adding that
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they always try to recruit locally and are careful to bring in the right kind of people with the right kind of experience and skillsets. Interestingly, Jack’s father Peter is the tour guide, responsible for regaling visitors with stories of the people and the places, told with an engaging method and a healthy dose of humour “The most important thing is that our staff love what they do and where they live,” Jack says.
RELATIONSHIPS To him, relationships are one of the things that are very important, especially out in the remote regions. Yeeda Kimberley Tours is a member of various tourism bodies including SKAL International and they have partnerships with other tourism operators too. Despite the size of their other businesses, their tour business is still young and both Jack and Vicki are wise enough to know that they are still learning and have their own share of hurdles to get over for this young enterprise. “These relationships we make with partners and staff are key to helping keep us current and on top of trends,” Jack explains, “We have a good team to keep things moving as the business will always change and evolve as required. We believe in organic growth in all things, things happen as they are meant to.”
WHAT GUESTS CAN EXPECT While there are plans to create tours that last up to ten days at a time, currently they only operate One Day Tours in this area. Going to Kilto Station, Yeeda Station and the iconic Willare Bridge Roadhouse which is also owned by the company. This is the heart of the beef and barra country, a place to meet the local Yeeda cattlemen, have a drink and a delicious meal and enjoy the region’s finest.
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Other tours include Yeeda Station Stay, Helicopter Flights in the East and Bungle Bungle Caravan Park which is the gateway to the Purnululu National Park and comes with its own cache of tours and potential adventures. Certain to satisfy any appetite for adventure. Other visitors include a wide cross section of travellers, including lots of locals from the region, retired farmers from all over Australia, aboriginal organisations and passing Grey Nomads who all make full use of the accommodation and the sites available. The Bungle Bungle Caravan Park for example is extremely busy during the dry season which is April through to Sept.
THE ACCOMMODATION Accommodation is provided at both Yeeda Station and the Bungle Bungle Caravan Park. Both sites offer powered caravan and camping sites and glamping accommodation that adds a special flavour to any stay and at Yeeda there are homestead facilities too. There is no argument that with the expansive outback and wild surroundings, glamping fits in perfectly with both Yeeda Station and Bungle Bungle Caravan Park. Guests can find spacious open plan eco safari tents that come with their own en suites and highly comfortable interiors.
“Guests also get exclusive access to station fishing spots and there are communal BBQ facilities for guests,” Jack says, “This is Australia after all, there has to be a barbi.” PRICE/NIGHT: (if applicable.) $250 COMPANY ADDRESS: Head Office 3 Farrell St Broome WA 6725 TELEPHONE: 0891928854 EMAIL: bookings@yeeda.com.au
Contact us to feature in the next fantastic issue of TECHDRIVE info@techdrive.co 41
FORTUNA A FAIRYTALE ON THE WATER
How the company Pržina, founded in 1997, came to introduce Fortuna, the first gulet to be used in private chartering on Croatian waters, is a legend in its own right. The founders of the company, Tonči and Mirna Torić, still run the business and we spoke with Mirna regarding her beloved company and the amazing story behind it. “It has taken twenty-two years to build up the business,” Mirna explains, “After the war which lasted four years, we had to start from the ground up. This including applying our experience and passion to the business, building up important relationships with guests and clients. And making full use of their good word of mouth which has helped our business to grow and establish itself as a brand.”
THE FAIRYTALE The timeline of the events leading up to the creation of the business Pržina, reads like something out of a fairytale. Mirna explains that her husband Tonči was born in 1966 and raised on the island
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Vrgada which is the gate of the Kornati archipelago. He grew up in a family of seamen in a community of people who raised their families at and on the sea. He finished Naval School of Marine as a mechanic and later earned a Yachtmaster certificate. In 1989, at the age of 23, he opened a small restaurant near the beach of Vrgada. When the Croatian War started in 1991, he joined the military forces and served for two years, in 1993 he accepted a job as the captain of the gulet Pokora, based in Lignano Sabbiadoro. “It was here where his love for these kinds of ships was borne,” Mirna explains, “As far as my own story, I grew up in Zadar and spent my weekends and vacations on Vrgada with my grandparents who lived there. My father died when I was three and my grandfather’s house was my second home. He was a seaman who had sailed the seven seas. So, I fell for a seaman myself, and joined Tonči on the yacht as a hostess. In 1994, we returned home to Croatia and were married.”
S/Y FORTUNA Again, Tonči was to join the Croatian Military Forces until the end of the war. In 1996 he resumed his private business and even opened a second restaurant. He and Mirna were blessed with a big family, having their first daughter in 1995, a son in 1996 and another daughter in 2000. She explains that life and business was good, however, in the spring of 2002, during a random visit to Marina Dalmacija in Sukošan, both she and her husband fell in love with what would be their first gulet. “We bought it within a week!” she exclaims, “And our new life began. After four very successful years of yacht charter with our first yacht we decided that it was time to upgrade to a bigger and better one.”
worked with them for many years. Likewise, they keep strong relationships with their clients, operating with a family oriented and flexible methodology that reflects their priorities while at the same time maintaining a professional attitude.
S/Y Fortuna was, at the time, famous as one of the best made gulets in Croatia. It is actually designed for sailing in strong wind and boasts luxurious interiors and quality construction. It soon became a part of the Torić family. She is a motor sailing vessel that provides accommodations for up to twelve people offering the one-of-a-kind experience of sailing on a 33m traditional wooden vessel. Combined with the beautiful region of the Dalmatian islands, a location enriched with natural beauty and historical heritage, it is a perfect combination.
“The same goes for the strong relationships we have built with our co-workers,” she adds, “This is based on mutual respect and hard work and is the foundation on which we continue to build our business and grow together as a company.”
KEEPING CURRENT According to Mirna, learning and being open to new experiences is a never-ending process. They are constantly learning and moving along with new trends and ideas, to her this is a continuous process without a time frame or scale and for a business to be successful it needs to be as natural as breathing.
“To this day Tonči and myself sail together and it seems we have passed our love for the sea to our children as our son has entered the Naval academy,” Mirna says.
“Our business stance has always been a reflection of our traditions and roots, in which we are very proud,” she explains, “As the world around us changes and technology continues to fast forward, we wish to give our clients the
TYING THE KNOTS Like knots in a rope, Mirna and Tonči understand the importance of relationships and have very strong ties with their business partners who have
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feeling of simplicity and to have them value and cherish this piece of heaven we call Dalmatia.” The war destroyed the economy and the tourism industry in Croatia. At the time this meant that Mirna and Tonči had to decide what they were going to do. Mirna says that life and the war has taught them to appreciate what they have and their good fortune. While they could have taken another route, they stuck with their passions and in so did their part to help re-earn the trust of global tourists and travelers to Croatia. “As such, this is not just a business but an enduring part of our lives,” she says, “It is productive and successful because we’ve been able to connect our love of sailing with our enjoyment of interacting with people.”
“Having a crew that functions well together is critical,” Mirna says, “Amongst one another they need to have a good relationship because this business requires lots of mutual respect, understanding and hard work. This is certainly the case for all businesses, but our business is one that involves being out on the open seas, so our crew needs to be able to work together under all circumstances.” THE TRIPS
THE CREW Theirs’s is a five-man crew consisting of a captain, chef, deck hand, chief stewardess and logistics controller. Mirna reveals that they are all required to have necessary certificates and specific training. Recruited locally they have been the steady crew for many years.
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Each trip lasts seven days. The gulet travels along the coast of the Adriatic Sea but mainly in the region of Dalmatia, Croatia. The clients are given several options and according to their desires Mirna and Tonči create the most appropriate and rewarding route. They only sail with Fortuna and the tours between Zadar, Split and Dubrovnik are all tailored.
The stay involves two meals a day, breakfast and lunch (dinner is an option), four hours sailing each day, and during the evening free time in different towns. Everything is worked out according to their client’s preferences and they can also help organize offshore excursions and guided tours. Mirna tells us that what sets them apart from others is the knowledge that they have of their sailing territory and the history of their region. Additionally, their excellent cooperation with onshore partners and local providers of different services means that they can provide the best tailored trip to their clients.
“There is nothing quite like seeing Fortuna with her sails open,” Mirna reflects, “It is definitely something to look forward to.”
THE ACCOMMODATION “Fortuna has seven spacious cabins with their own facilities such as bathrooms and air conditioners,” Mirna says, “And each cabin is styled in an appropriate nautical décor.”
THINGS TO KEEP IN MIND Guests are recommended to bring appropriate clothing, sunscreen, swimming gear, insect repellent and medication. If there are any queries about any of this Mirna and Tonči are available to answer any questions.
The crew is at the guest’s full disposal for the week of the tour and included in their service is two meals a day, breakfast and lunch which the chef also tailors according to their client`s tastes.” Fortuna is equipped with lots of water toys such as two-seater kayaks, two paddle boards, a banana boat, snorkeling gear, skis, and fishing gear. On the upper deck is the sun bathing area with sun beds and appropriate towels. Along with the yacht they have a separate dingy with an outboard engine for a variety of water sports and transports. On the stern is the dining area which can be opened or closed for intimate dinners and social gatherings. Sails are fully functional, and the professional crew is always ready to set them up.
COMPANY ADDRESS: Vrgada 39, 23210 Biograd, CROATIA TELEPHONE: +385 91 760 9397 EMAIL: info@fortuna-sail-croatia.com PRICE: MAY/SEPTEMBER:1786,67€ JUNE: 2036,67€ JULY/AUGUST: 2203,33€ Price includes accommodation, 2 meals, drinks, port fees Reservations are for minimum 10 people and maximum 12.
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LA FALCONERIA VALLETTA
THE MOST HISTORICALLY SIGNIFICANT HOTEL IN VALLETTA. Roosting in the heart of Valletta, the glorious capital of Malta, La Falconeria offers its guests the chance to truly experience Valletta´s unique character whilst surrounded by history. The city’s baroque architectural style perfectly fits with the finely detailed Rococo styling of La Falconeria. Here you don’t just experience the city you become one with it.
ROOMS Forty three rooms are available at La Falconeria, of seven different styles in various sections of the building encircling the wide courtyard, which s perfect for relaxing and enjoying the fresh sunlight. The courtyard is accessible through the lobby or lounge and set in a mid-century modern style within the historic structure.
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The rooms all have the highest standards. Traditional Maltese tiled floors and en-suite facilities to make you feel at home. To take full advantage of the weather, many rooms have balconies and the façade of the hotel is dotted by them. French Balconies on the first floor, Traditional Maltese Balconies on higher floors, open balconies for the Suites, and a 35 square metre terrace for the Executive Suite. From the third floor upwards, guests can begin to enjoy glimpses of the cityscape,
FACILITIES There are two sides to this hotel. The front half of the building is hundreds of years old; walking through the entrance, one is transported from the present back to the time of the renaissance nobility, with marble flooring and artistic finishes. The latter half was destroyed in WWII, and was rebuilt in a modern style while in symmetry to the rest of the city. An outdoor courtyard is central to this hotel, providing a tranquil oasis in the open air under the warm Mediterranean sun. These two sides of the hotel along with the modern facilities and luxuries complement the historic feel and live up to the city´s best description: “a city built by gentlemen for gentlemen”.
with harbour and distant seaviews. The executive suites on the upper floors also feature stunning views of no less than five beautiful cathedrals, along with views of Manoel Island and the Sliema promenade.
The name of this beautiful hotel was aptly chosen, conveying the Island´s – and this street in particular – amazing historical past. It’s central location ensures that you are close enough to all the historical landmarks in Valletta, but distant enough to enjoy the peace and quiet of times gone by.
UNIQUE HISTORY La Falconeria has a very significant history. Due to Malta’s long history of colonial tourism, the hotel is set on Melita Street, previous to that the street was known as both Britannia Street and Rue de la Félicité Publique, it was also bapitised by the Knights of the Order o St John in honour of Pope Pius V, as Strada Pia. But to the Maltese, the street was known informally as Strada del Gran Falconiere.
Guests will be happy to find several landmarks and useful connections within walking distance. One can reach the city of Sliema within minutes via the harbour by way of the Sliema Ferry. Republic Street, the High Street, and national bus terminal are all within walking distance, and prestigious buildings and museums can be found everywhere you look. Yet, even though La Falconeria is so central, it’s position in a quiet side street just off the main thoroughfare ensures you have an oasis to come back to after your busy day.
You see, traditionally, the Knights of the Order were required to send a single Maltese falcon every year as an annual fee to Charles V of Spain, King of Sicily, who ruled Malta in the 16th century and had given the island to the Knights in their religious mission. This incredibly historic street is where they kept, trained and bred their falcons.
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FOOD AND DRINK Guests can also partake in the true tastes of the Mediterannean in the in-house restaurant L’Artiglio. L’Artiglio which means ‘The Claw’ in Italian – will be featuring an inclusive à la carte menu for breakfast for patrons. The restaurant will also be open to the public for lunch and dinner via a seperate entrance. Guests can enjoy lunch in the outdoor
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courtyard when the weather is nice, which is nearly all year round. There is also a separate bar and cocktail for a quick – or a long – drink. The menu will be constantly changing - with no fixed menu, the chef-chosen daily specials will be seasonal, reflecting Malta’s incredible fresh produce all year round. The taste of Malta will be given to you on your plate, daily. The open
kitchen at the end of the restaurant will also provide guests with a direct look into the kitchen as the chefs work, with the Maltese style flooring bringing everything together for a beautiful Mediterreanean look. Wifi: excellent Languages: English and Maltese Check in time: 14.00 TELEPHONE: 356 2247 6600 WEBSITE: www.lafalconeria.com COMPANY ADDRESS: 62 Melita St, Valletta, Malta
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THE PALAZZO MERKANTI VALLETTA
Still under construction at the time of publishing the Palazzo Merkanti will be the first true 5 star luxury hotel located within the walls of Valletta. The Palazzo Merkanti is a time jump in history to a magnificent 17th century baroque Palazzo. Guests have the opportunity to be mesmerised by the intricate architecture whilst enjoying a glass of perfectly chilled Bollinger in our stunning central courtyard. Located at the corner of Merchants and St Christopher’s Street where the surroundings of the fortress city hint the timeless memory of the grandeur age or art and extravagance.
ROOMS This really is a high end experience. Complementing the grandeur of Palazzo Merkanti are a collection of 27 designinspired rooms, evoking the feeling of surreal luxury, wellbeing and serenity. 1 meeting room 27 bedrooms 27 bathrooms 1 kitchen and dining
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DESIGNER COLLECTION The Palazzo embraces six categories of our collection that offer a unique experience. Secret Garden Terazzo Wellness Duplex Peacock Executive
BUSINESS AND CONFERENCES With only 1 meeting room this is not a hotel truly suited to the business function. More aimed at the traveller with a taste for the luxurious.
Wifi: fast Languages: English and Maltese Check in time: TBC TELEPHONE: 356 2331 2345 COMPANY ADDRESS: 167 Merchants St, Valletta VLT1174, Malta
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THE SAINT JOHN. A BOUTIQUE HOTEL VALLETTA
Our #Concept A #Smart space for smart #people The Saint John is AX Hotels’ boutique concept of a #Smart space for smart #People. Based in the heart of Valletta, history, lifestyle and technology find each other in this exquisite hotel. A member of the AX Hotels, the Saint John brings to life the historic value of the 17th Century building and offers 21 personalised rooms equipped with the latest technology.
ROOMS Drift into an inspirational retro and industrial vibe, with exposed brick aesthetics and raw materials to suit the taste of the modern “stripped back” look
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which is making a resurgence. The Saint John offers comfort and total control of your space with the use of interactive hospitality, smart design and a 24/7 reception desk service available for your convenience. The sorts of rooms available are: Comfort rooms Deluxe rooms Superior rooms Superior Quad Rooms Suites with a terrace.
FOOD AND DRINK
Wifi: Super fast
The dining at The Saint John is definitely something to be experience first-hand. The trendiest dining brand in Malta, the Cheeky Monkey is one of the coolest gastropubs you’ll find in Valletta.
Languages: English and Maltese Check in time: 12pm TELEPHONE: 356 2124 3243 WEBSITE: www.thesaintjohnmalta.com
BUSINESS, CONFERENCES.
COMPANY ADDRESS: 176, Triq Il-Merkanti, Valletta VLT 1174, Malta
Equipped with the latest technology, The Saint John can provide 2 meeting rooms, holding up to 10 people each and bespokely catering to the function’s individual needs to turn their meeting rooms into an office away from the office. Superfast wifi is standard.
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CASA ELLUL VALLETTA The most luxurious boutique hotel in Valletta. This one is adult’s only, so this automatically offers more in terms of peace, quiet and sollilique. Casa Ellul is one of the most luxurious boutique hotels in Valletta, situated right in the heart of Malta’s capital city. Located on a quiet street, yet within walking distance to all attractions, this boutique hotel offers its guests the perfect location to explore Valletta – a City rich in history, architectural splendour and religious iconography. Originally a Victorian-period Palazzo, this small luxury hotel expresses a classical yet stylish design, inspired from a combination of past Baroque influence and present chic elegance. This upscale sophistication is reflected throughout…restored patterned tiles, walls soaked in art and plush, prestigious antiques, traditional Maltese wooden balconies and contemporary private terraces with breath taking views.
ROOMS With only nine suites, we at Casa Ellul cater for the discerning guest, offering a highly personalized service including exclusive amenities, discreetness and individual attention. This is what essentially makes our boutique hotel one of the best hotels in Valletta, and we pride ourselves of it, because we indeed excel at providing a luxury boutique service, and at making your stay in this beautiful City truly exceptional, and one to remember. Wifi: yes Languages: multiple; English, Maltese and European
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Check in: 14.00 TELEPHONE: 356 21 224 821 WEBSITE: www. casaellul.com COMPANY ADDRESS: Casa Ellul, 81, Old Theatre Street, Valletta Vlt1429, Malta.
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REVIEW
TREE HOTEL Founded by Kent Lindvall and Britta JonssonLindvall, the Treehotel offers a wonderfully unique and awe-inspiring accommodation which has enjoyed royalty as guests and been the focus of breakout documentaries. A landscape hotel, as in a hotel that relies on the landscape to influence its design, the Treehotel welcomes everyone like family and promises to take away the stresses and demands of everyday life.
THE LOCATION
the Treehotel has attracted everyone, from international celebrities, designers and fashion magazines, to ordinary people wanting to experience something even more unusual than staying in a treehouse. A childhood dream with a touch of luxury and flair.
Harads, in Northern Sweden is a striking location with magnificent surroundings. The village has a population of about 600 and is roughly 100 km from the Luleå airport. Possessing of a sublime peacefulness it also has a wondrous view of the Lule River valley, including miles of forest and the river itself.
THE TREEROOMS The treerooms combine wonderful creativity and style while still supporting the natural feel of the location. There is the Mirrorcube, The Birdsnest, The 7th Room, the Cabin, The UFO, Dragonfly, The Blue Cone and the Guest House. Each room has its own unique style and design, each one a marvellous work of art that merges with the aesthetic of the forest. It achieves this with such ease that wildlife occasionally wanders around and under the Treerooms without hesitation.
If you weren’t expecting it, the setting of the Treehotel, set in the tall pine forest trees, could be a bit of a surprise. To see a giant Mirrored Cube that could almost disappear into the branches, or a UFO or the Birdsnest might bring to mind that you’ve stumbled into an artist’s outdoor studio, and in a way you would be correct. These are the amazing designs of the accommodations of the Treehotel which have accommodated members of the international press and designer aficionados from all over the world. Appearing on many bucketlists
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THE NORTHERN LIGHTS Treehotel is also the perfect place to experience the captivating northern lights phenomenon. Guests can see them from the rooms, especially from the 7th Room, with its panoramic view of the night sky. It can also be witnessed from the ice dining room, the jacuzzi and whilst out on a snowmobile. The best time to see these magical cosmic lights are on clear evenings and nights from September to March. Treehotel offer guided northern lights tours. Once guests are well fed at the restaurant, they travel by snowmobile through the fairy-tale, snow-covered woods. Then, while snacking on Swedish fika and drinking hot beverages they wait for the epic, cosmic show to begin. Photography focused tours are also available. PRICE: see website TELEPHONE: +46 (0)928-103 00 WEBSITE: treehotel.se E-MAIL: booking@treehotel.se:
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UNCOMPROMISING STEEL NEW SOLUTIONS FOR TENTS By Donnie Rust Interviewees: Gary McIntyre & Monique Brown Eco-Steel Africa is an innovative building solutions provider that specializes in Light Gauge Steel Construction. Their solutions have revolutionized the safari tent and glamping industry design and helped influence the modern wave of popularity within these industries. We spoke with managing director Gary McIntyre regarding this innovative solutions provider. “This business’s entire focus is to provide solutions that work without compromising on quality or durability.” Gary explains, “Eco-Steel Africa creates a durable, fast build that helps utilize space, time and finances more efficiently.” Their market leading innovations in steel frame manufacturing, design, detailing, construction and customer care have enabled them to provide solutions with noticeable improvements on traditional builds. The tents are faster to erect with minimal space for equipment required on-site and they produce far less material waste allowing for more accurate budget proposals. Eco-Steel Africa has grown organically from an original partnership with East African Canvas, who now makes use of their Hybrid Build Solutions, and became its own company in 2011. Gary says, “We started out looking for an alternative deck solution that was more of an eco-friendly-green option and found that Light Gauge Steel met all our requirements for such a build.” He reveals that the business grew
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organically, one building at a time. Beginning, at first, with designing and installing LGS decking solutions for clients. Once they started seeing the installation accuracy and speed, it was not long before they were asking about the applications for different buildings.
ENCOURAGING INDUSTRY GROWTH One of the partners, Monique, also a Kenyan, reveals that when Eco-Steel Africa began, there were no materials locally available and they had to import everything. This was not in keeping with one of the things she wanted the business to stand for. “We aim to Buy Kenyan and Build Kenyan,” she says, “Over the last seven years we have seen a movement of quality products available in Kenya and now import less than 5% of our required materials for construction.” The introduction of a new building medium of LGS has also required quite a bit of educating with the public on its benefits vs. traditional build materials. A considerable amount of time and energy has been invested in teaching builders and buyers why LGS is the design technology of the future.
includes working with quality designers and staying in close contact with the LGS machinery manufacturers for updates and new training courses. She adds that they also spend a lot of time working on their own R&D programs, including inhouse testing of new design techniques and finishing materials. “This is work that you must be willing to put in everyday to keep your business running at its most optimal level.” She says.
COMPETE OR COLLABORATE? East Africa’s safari, lodge and glamping industries, are growing as an ever-increasing number of people are looking for the sort of “memorable experiences” that can only be found in the region. With the rise of demand on the product Eco-Steel Africa has taken a typically modern approach. Instead of looking to lengthen the lead-gap between them and their competitors they’ve sought to eliminate it.
“We have worked with owners of luxury lodges and camp sites, airport operators, private companies, landlords and individual private developers,” Monique says, “As well as a growing number of architects, designers and building contractors.”
“In East Africa and beyond there is more than enough work to go around,” she says, “We have started round table discussions with other builders, designers and developers. We find that these open discussions allow each of us to learn from previous failures and successes, plus learn new available techniques that might otherwise be missed.”
CUTTING EDGE PRODUCT, CUTTING EDGE SERVICE Depending on the design and building requirements, Eco-Steel Africa still uses conventional primary steel where structural requirements are needed. However, LGS structural design also comes with an in-built custom-designed engineering software to ensure that the product meets their standards.
To encourage this, Eco-Steel Africa has opened training for traditional builders who would like to learn how to work with LGS in their build portfolio. Their aim is to build a strong future for Kenyan companies. To do this it’s necessary to create a firm foundation and an open-door policy to allow everyone to grow together.
This software allows Eco-Steel to design and accurately predict costs. Saving clients from additional engineering charges. Monique believes that to be cutting edge you must work hard and with the right people. This
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The Company is proud that many of the staff who began with them when they were still under East African Canvas have remained. Together they’ve taken the business from just an idea to an industry defining company. The number of workers vary from job to job. And as each job is bespoke, working out how many people will need to be involved is part of the planning stages. The number can shift from 40 people in the low season to upwards of 130 in the high season. Staff development is just as important. Through in-house and on-site training Eco-Steel Africa has built up a team of skilled LGS craftsmen. Furthermore, by providing hands-on experience they have developed staff from general daily laborer’s into team managers.
“We have a low turn-over rate of employees.” Monique says, “Our staff movement is mostly between our two companies as they choose to either stay with EACC or to join up with EcoSteel. It’s fine as we still work in the same compound. This way we have staff who have experience in working in both businesses, so we are always covered with that cache of experience.” Interestingly Monique reveals that some of their employees have gone on to open their own construction and tent manufacturing companies using the skills that they have learn over years working with Eco-Steel, “Good on them,” she says, “We’ve even partnered up with some of these companies as well over the years.”
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PROJECTS Although it would seem that Eco-Steel Africa has it all under control, it should be acknowledged that this is a fairly new industry. As the pioneers of this method and product in east Africa, they are often the first to be surprised by the new challenges they may need to overcome. “We always finish a project and say that this was the most challenging,” she says with great humor, “And each project that we finish allows us to grow and experiment just a little bit more, so that we are prepared for a bigger challenge next time.”
MPINGO RIDGE “With that said,” Gary continues, “We absolutely loved the last camp that we
finished for Lemala Camps, Mpingo Ridge in Tanzania.” Gary explains that this was a perfect example of working with a Tanzanian Contractor that had never worked with LGS structures before. It was an interesting and aesthetically marvelous project that came with a very tight build deadline. The project incorporated beautifully curving decks and a modern public area that was designed to take full advantage of the breathtaking views. These views were thanks to the site’s particular remoteness which posed an exciting challenge. “We had several training sessions with their team here in Kenya as well as having our Quality Control Management
team at site in Tanzania assisting and training the builders every step of the way,” Gary says.
Not only was it challenging to get to, with rocky ground conditions, no road access and no water access. But the client’s design had high internal ceilings, large open spans and the need for lots of windows and openings to showcase the expansive view.
This was necessary as they are the only company who know how to work with their hybrid solution that uses the mixture of a tented wrap and solid structures.
It was as much a new managerial challenge as it was a building one, Gary says, “Transport of goods, tools equipment and crew had to be well organized as this was hundreds of kilometers from civilization. We also had at site over one hundred builders, electricians, painters, plumbers, specialty contractors and general contractors all working at breakneck speeds to ensure that we did not finish behind schedule.”
GROWING TOGETHER
“We are pioneers of this design process and it’s up to us to help people become aware of its benefits,” Monique says. CUSTOMERS
THE RESULT
Having been born into the safari lodge industry and grown with the rise of glamping style accommodations, Eco-Steel Africa has had from the start a fertile land to plant seeds. Since 2011, their business has grown to include a broad spectrum of clients, within safari, glamping and beyond.
Mpingo Ridge consisted of a full design solution for the client where Eco-Steel Africa designed their Back of House Structures and Luxury Guest Units. These consisted of thirteen guest sleepers of 76 sq. meters each. One Family Unit Sleeper which was 150 sq. meters and a modern open plan design for their Public Areas which was almost 600 sq. meters in size.
THE CHALLENGES Mpingo Ridge provided several challenges.
In total the project came in at just under 1700
61
square meters and was completed in under five months.
SEEK OUT CHALLENGES Eco-Steel Africa loves a good challenge and doesn’t believe their business would be where it is now without them. “Mpingo was a great project and we love the result,” Gary says, “To have seen the site before and after the finished project and take stock of the challenges we had to plan for, and the ones we had to solve on the spot, is quite something.” Especially, we appreciate the opportunity to work closely with clients and help them turn their ideas into something tangible.
“Our clients return time and again knowing that we deliver,” Gary says, “Definitely something to be proud of.” PRICE/NIGHT: (if applicable.) Lodge / Safari Camp Build Provider COMPANY ADDRESS: Magadi Tenting Centre off Magadi Road Next Door to Brookhouse School, Nairobi Kenya. P.O. Box 1483 Karen 00502 TELEPHONE: +254 797 738 983 or +254 752 444 3337 EMAIL: info@ecosteelafrica.com
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