The Lyndhurst Directory - August/September 2015

The Lyndhurst Directory The independent directory of local businesses serving the residents of Lyndhurst, Bank, Emery Down, Minstead, Brook, Bramshaw & Newtown

Delivered FREE by Royal Mail to all residents and businesses in SO43 postcode area In this issue: Win a meal for two at Bistro 26 New Forest Fuchsia Society Family Fun at Moors Valley Local Business Directory Lyndhurst Neighbourcare Hampshire & Isle of Wight Wildlife Trust Lucy’s Recipe: Cinnamon Rolls Martin Lewis: Childcare Adventures of Nellie

August/September 2015

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LIBERTY KITCHENS & BATHROOMS COMPLETE DESIGN • Made to measure AND INSTALLATION new kitchens

• FULL PROJECT MANAGEMENT THROUGHOUT

Call the experts

• Wall and floor DISPLAY IN OUR NEW BATHROOM NEW BATHROOM SHOWROOM

tiling DISPLAY IN OUR • Fitted Bathrooms • Fitted Cloakrooms • Wall & Floor Tiling SHOWROOM • Building work • Building Work • Plastering • Painting & Decorating • Fitted Bathrooms • Plastering • FULL PROJECT MANAGEMENT THROUGHOUT• Fitted Cloakrooms • Wall and Floor Tiling • Painting and • Building Work • Made to measure new kitchens • Plastering decorating • Painting andand Decorating • Wall floor tiling • Replacement • FULL PROJECT • Building work MANAGEMENT doors made to THROUGHOUT • Plastering measure • Painting and decorating

• Sinks, taps and

• Made to measure worktops new kitchens • Wall and floor tiling• New

• Replacement doors made to measure

appliances

• Sinks, taps and worktops

• Building work

• New appliances

• Plastering • Painting and decorating

023 8042 8500

www.kitchens-southampton.co.uk Call 0800 028 2294 Showroom at: 29 Salisbury Road Arcade | Totton | Southampton | SO40 3HX

• Replacement doors made to measure

• Sinks, taps and worktops • New appliances

Furnish with the best... for a good deal less!

023 8042 8500 www.kitchens-southampton.co.uk Call 0800 028 2294 Showroom at: 29 Salisbury Road Arcade | Totton | Southampton | SO40 3HX

Best Can furniture prie ce for miles! s

• Specialists in Cane, Pine and Oak furniture, with 30 years in the trade • Extensive showrooms with great deals on chunky British made beds.

• Opposite New Milton Station, with easy parking at rear of showroom.

Tel: 01425 837 050

• All furniture delivered assembled or assembled in situ.

• Furniture also made to measure even to fit that awkward alcove.

S & P Furnishers Call or come in and see us today!

www.sandpfurnishers.co.uk

33 Station Road, New Milton, Hampshire, BH25 6HR

023 8065 9309

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OFFICES ACROSS THE NEW FOREST...

BROCKENHURST

BURLEY

LYNDHURST

WINCHESTER

ROMSEY

LONDON

STOCKBRIDGE

BISHOPS WALTHAM

TITCHFIELD

WWW.MAYFAIR.COM

WWW.EQUESTRIANANDRURAL.COM

01590 624775 BROCKENHURST@PENYARDS.COM

01962 860300 WINCHESTER@PENYARDS.COM

01264 810863 STOCKBRIDGE@PENYARDS.COM

The Lyndhurst

WWW.PENYARDS.COM

01425 403600 BURLEY@PENYARDS.COM

01794 516613 ROMSEY@PENYARDS.COM

01489 890006 BISHOPSWALTHAM@PENYARDS.COM

02380 284697 LYNDHURST@PENYARDS.COM

0207 467 5330 MAYFAIR@PENYARDS.COM

01329 844812 TITCHFIELD@PENYARDS.COM

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Introduction

The Lyndhurst Edition 34

Directory

Published by:

Stephen & Debbie Corney at Hampshire Publications

Telephone:

023 8065 9309

Email:

info@lyndhurstdirectory.co.uk

Copy deadline for the October 2015 edition: 21st September 2015

Disclaimer: Whilst every care has been taken to ensure that data in this publication is accurate, the publisher cannot accept any liability to any party to loss or damage caused by errors or omissions resulting from negligence, accident or any other cause.

The Lyndhurst Directory does not officially endorse any advertising material included within the p u b l i cat i o n . N o p a r t o f t h i s publication may be reproduced, stored in any retrieval systems or transmitted in any form, without prior permission of the publisher.

Dear Lyndhurst, Bank, Emery Down, Brook, Minstead and Bramshaw!

We certainly have had a mixture of weather recently.

Nellie, the Hampshire Publications Campervan took us all the way to The Ashdown Forest and we experienced out first camping trip in pouring rain! You can read all about it on pages 22-23. Whatever you have done, or are doing this summer, we do hope you enjoy yourselves. There is always such a lot to see and do at this time of the year, we are never bored which is great.

The Lyndhurst Directory is also hear to bring you news articles, puzzles and competitions as well as our loyal local advertisers of course. Please pick up a cuppa and have a read. There is an article on Holidays, Hotels & Travel. Moors Valley are full of family fun. It’s All Childs Play on page 18. The Lyndhurst Neighbourcare need your help. There is a Scavenger Hunt in the New Forest in September. The New Forest Fuchsia Society have a prize giving and fun event. New Forest Rentals are supporting local sport. David Rumble educates us on meadows. Scott Bailey Solicitors makes us aware of Social Media. Martin Lewis tells us all about the changes afoot for Childcare. Hoburne Dental Practice has a new dentist and Specsavers have free reaction lenses!

We do hope you are continuing to find your local magazine useful and please do send us any local data that you would like others to know about. We would love to help you. The lucky winner of the prize wordsearch was Mrs V Smart. Very well done!

Wishing you all a great summer break,

Debbie & Stephen Corney Useful Numbers

Lyndhurst Police Southern Electricity Transco Gas Emergency Southampton Gen. Hosp.

0845 045 45 45 08457 708090 0800 111999 023 8077 7222

Train Enquires First Bus Company Wessex Water Lyndhurst Library

023 8065 9309

08457 484950 023 8058 4321 01225 526000 0845 603 5631

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BROCK PETS & LEISURE

All your pet & camping needs under one roof!

We stock a wide range of pet products including: Canidae, James Wellbeloved, Royal Canin, Burns, Canagan, Symply and Orijen Dog Food.

Natural Treats, Trixie Accessories plus small animal & bird feeds and much more!

Also take a look at our camping section where you will ďŹ nd all you need for your camping trip from tent pegs through to tents.

In addition we have a wide range of caravan and motorhome accessories from taps to toilet uid, we stock quality products at competitive prices.

Tel: 01590 623310 www.brockpetsandleisure.co.uk

51/53 Brookley Road, Brockenhurst, SO42 7RB

The Lyndhurst

Wildlife News

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Our Meadows Before the Second World War, meadows dripping with wildflowers and humming with insects would have been a familiar sight across the UK. However in Hampshire our flower-rich grasslands have declined by a staggering 98% in the last century, much to our concern at Hampshire & Isle of Wight Wildlife Trust.

Unfortunately agricultural use – including ploughing, drainage and fertilisers – have hit meadows hard. Growing towns and cities have also been instrumental in the loss of these habitats. As a result most have disappeared from our countryside, and the wildlife they support is in trouble too.

Meadows are home to a huge range of grasses and flowers, which provide nectar and other food for beautiful bees, butterflies and hundreds of other insects. In turn, these attract rare greater horseshoe bats and many endangered farmland birds - including skylark, whose numbers have more than halved over the last 25 years.

Meadows are also a key part of our natural heritage. They have inspired people for centuries and are essential to our rural economy and wellbeing. They also help protect our rivers from pollution, hold together healthy soils that store carbon, and enable landscapes to retain water and reduce flooding.

We have been working with landowners across Hampshire and the Isle of Wight to advise them on how to manage the grassland meadows on their patch – whether to protect the wider habitat, or to support a particular species. By protecting and restoring the meadows we have left across Hampshire and the Isle of Wight, we can create a network of wildlife havens covering the counties.

Meadows are at their finest in June and July.

Wildflowers are blooming, butterflies are on the wing, grasshoppers are singing and birds are

raising their young. So why not celebrate by enjoying meadows in their full glory?

Hampshire’s speciality is ‘water meadows’ which were traditionally irrigated with river water to maintain good grass for sheep and cattle. They are now among Hampshire and the Isle of Wight’s richest places for wildlife. Good examples are Winnall Moors and along the Itchen Navigation between Winchester and Eastleigh. They can contain dozens of plant species in a square metre.

Meanwhile our Hoe Road Memorial Meadow in Bishops Waltham is the Coronation Meadow for Hampshire, meaning it’s a flagship nature haven for the county. Seeds from donor plants there are used to restore other grasslands across Hampshire.

Hoe Road was donated to the Wildlife Trust by supporter Nancy Mason 20 years ago. Today the meadow can be sponsored in someone’s memory, making it a tribute that will bloom year after year.

Though the decline of our meadows is shocking, we have an opportunity to recognise the pockets of meadow that we still have left, and take vital action to protect and restore them for future generations.

David Rumble Head of Conservation and Education at HIWWT

Wild Daisies

Photo: David Kilbey

023 8065 9309

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Don’t wait till winter to fit your fireplace!

Ringwood Road Netley Marsh, Southampton Hampshire, SO40 7GY

Tel: 023 8042 4274 Opening hours: Monday - Saturday 10am to 4pm Closed Wednesday & Sunday

www.stovesandďŹ replaces.org

The Lyndhurst

Community News

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Lyndhurst Neighbourcare including Minstead, Emery Down, Bank & Brook Lyndhurst Neighbourcare drivers provide a valuable service to help people without family or friends immediately available to assist, to attend surgery, dental or hospital appointments. We also enable people to do essential shopping, banking or other necessary errands.

Our drivers really enjoy meeting the people they drive.

WILL YOU HELP US TO KEEP THIS SERVICE RUNNING? Just an hour or two per month could help someone who needs this service.

You do not have to commit to a regular time ~ you can refuse any job if it’s not convenient ~ your driving expenses will be paid If you would like to join our team of drivers*, to help in any other way, or just to make enquiries, please phone our Voicemail service on 0845 0945 818 and we’ll get back to you.

Mary Sterry, Chairman, Lyndhurst Neighbourcare *Subject to DBS checks

Scavenger Hunt in the New Forest

Sunday 27th September 2015 10am - 2.30pm Start at: Waterside Cancer Support Centre, 25 St John’s Street, Hythe, Southampton, SO45 6BZ End at: The Mayflower Bar & Restaurant, King’s Saltern Road, Lymington, SO41 3QD Cost: £40 per car Details: On Sunday 27th September 2015, Wessex Cancer Trust are holding a Scavenger Hunt around the New Forest. Starting at Waterside Cancer Support Centre in Hythe at 10 am, come along with your car and friends and follow the clues around the New Forest until you reach The Mayflower Bar & Restaurant in Lymington. £40 per car, and exciting prizes to be won!

How many will you find…?

Contact: Rachel Rawlings on 023 8067 2200 or rachel.rawlings@wessexcancer.org.uk wessexcancer.org.uk/events/scavenger-hunt

023 8065 9309

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1HZ 0LOWRQ RIÂżFH /\PLQJWRQ RIÂżFH enquiries@heppenstalls.co.uk www.heppenstalls.co.uk

MOVING HOUSE WITH HEPPENSTALLS

Moving house is an exciting time but can also be time-consuming and stressful. Heppenstalls has a reputation for providing a friendly, professional service. It is no coincidence that most of our business comes from returning clients and recommendations.

We provide: t Free quotations. Before we carry out any work on your behalf we will provide you with a full quotation of our charges and any disbursements which you are likely to incur. This is confirmed in writing so you know in advance that there are no hidden “extras�. t Expert advice. We guarantee that a qualified conveyancer with many years’ experience will handle your case and provide you with the best advice. t Communication. We will work in partnership with you and other property professionals in order to ensure a smooth and efficient service. t Quality guarantee. We are holders of the Law Society’s Conveyancing Quality mark which is only awarded to firms which demonstrate high standards of service.

Please contact Heppenstalls for your free quotation today.

The Lyndhurst

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023 8065 9309

Social Media Awareness We can all learn a salutary lesson from the actions of a senior Executive at RBS, as revealed recently by the Sun newspaper.

Following his sending of various ‘selfies’ to his daughter from his “boring” meetings using the seemingly private SnapChat, and her sharing them via Instagram, the Executive has now resigned. Although RBS have not provided a reason for the resignation, this situation does highlight the inadvertent impact that Social Media may have on reputation, privacy and even our jobs.

The lesson here is to be aware of the control you have or don’t have over what is online about you – your “online footprint”.

Nothing is private online. And if you want to be private, don’t use social media, or you may find that your conversation or photos end up in a national newspaper.

Equate all online usage to giving out your personal data such as bank details and other private or sensitive information.

If you have any doubts about sending information in this way, then don’t do it!

For any and all of your litigation needs, whether resolving disputes or taking steps to avoid them, contact Nick Jutton and Sarah Barker-Benfield in the Litigation Department at Scott Bailey on 01590 676933.

Sarah Barker-Benfield at Scott Bailey

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The Lyndhurst

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Community News

Family-friendly events this summer Moors Valley Country Park, near Ringwood has just announced its summer programme of family-friendly events.

Designed especially for children and families to enjoy, the packed programme includes bushcraft, cycling, fishing and plenty of opportunities to get hands-on with nature.

Special events this summer include an evening visit from the Mizan Travellling Planetarium on Tuesday 25 August and a Twilight Safari on Wednesday 26 August.

Alongside these a new programme of ‘Wildlife Wednesdays’ will run all summer long featuring a different activity every week. With guest appearances from a range of experts, Wildlife Wednesdays will include a spider walks, small mammal trapping and a bee walk, providing the perfect opportunity to get the whole family interested in the natural world.

As well as events, there is plenty to keep the whole family happy and entertained at Moors Valley. The Park is home to a miniature steam railway, Go Ape’s Tree Top junior course, and a play trail featuring stunning play sculptures as well as playgrounds, cycle hire and acres of forest and meadow to explore. Until September the Park is also hosting the Superworm Trail. Perfect for younger children, this self-guided activity trail is based on the popular children’s character from Julia Donaldson’s book and trail packs include a copy of a limited edition Superworm mini-book to enjoy as you stroll around the Moors Valley Lake.

You can find out more about all the events and attractions at Moors Valley Country Park & Forest and book online at www.moors-valley.co.uk.

023 8065 9309

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The PROPERTY RENTAL SPECIALIST that supports local Sport Langley Manor CC U16’s

023 8028 2829 www.newforestrentals.com The Lyndhurst

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Money Saving Tips

Martin

LEWIS &KLOGFDUH

This is an important warning for anyone who pays for childcare. There are major changes due to take place to the system this year – and you need to decide rather soon how they affect you. If you leave it too late, you could miss out on thousands of pounds.

Are you eligible for childcare tax credits?

The most important start point is to check if you’re entitled to what’s technically called the ‘Childcare Element of Working Tax Credit’ – this is NOT the same as Child Tax Credit. You can usually claim it for children up to age 15, provided you pay for approved (Ofsted or equivalent) childcare.

Sadly the eligibility criteria are very complex. So I’ve tried to distil it in a simple rule of thumb: ‘if you’re a single parent working 16+ hours a week, or a couple BOTH working 16+ hours a week, and your total household income is under £46,000, you should definitely check out if you’re entitled.’

Please read this carefully – I’m not saying you are entitled, just that it is worth checking, as this is big money. The average pay out is around £60/week. That’s over £3,000/year.

If you’re not entitled to tax credits, decide now which other scheme works for you This is where everything is changing. If you’re eligible for tax credits, you’re likely to be better off getting that. If not, there are other schemes to look at.

This autumn, the new ‘tax-free childcare’ scheme launches and the current childcare vouchers scheme that lets many pay for childcare from their pre-tax income will close for new applicants. So if you’re eligible for vouchers, but won’t be for the new scheme, get in quick.

- New tax-free childcare scheme: If you’re a single parent who works, or a couple where BOTH work, and you each earn under £150,000, for every 80p you put in a new childcare account, the government will add 20p on top which can be used to pay for Ofsted approved (or equivalent) childcare for under-12s. The maximum the Government will contribute is £2,000 per child per year. Most childminders, after-school clubs are Ofsted approved, as are many nannies.

- Current childcare voucher scheme. Here you usually trade in your pre-tax salary for vouchers. For example, a basicrate taxpayer can swap £1,000 of salary, which after tax and National Insurance is only £700ish in your pay packet, for £1,000 in childcare vouchers. So you’re up £300 per £1,000.

The maximum you can get is £55/week per year per parent, which would be a gain of £930 for a basic-rate taxpayer.

Any parent can do this, even if their partner doesn’t work, provided your employer offers it (many do, but many don’t).

Yet if you’re not signed up to this by the time the new scheme starts, you can’t do it after. So if it’s right for you – sort it soon.

- Tax-free childcare vs childcare vouchers. If you’re a couple where only one works, the vouchers win hands down, as you won’t be eligible for the new scheme. Plus, if your childcare costs are low, it’s likely vouchers win due to the tax and National Insurance savings.

Yet for the self-employed, those whose firms don’t offer the vouchers, or those with more than one child and high childcare costs, the new scheme wins. This is just the tip of the iceberg – full analysis of which wins at mse.me/ childcare.

What about free childcare for three and four year-olds?

The Government have announced plans to give working parents with three and four-year-olds 30 hours of free childcare per week. If made law, pilot schemes will start in Sep 2016, though there’s scepticism about whether it’s deliverable. Yet already for at least 38 weeks a year (each week of the school year), if you’ve a three or four-year-old, you’re entitled to 15 hours a week of free childcare. Families with a low income may also get free early education for twoyear-olds.

Contact your local council to check if your child qualifies at (a good place to start is gov.uk/find-free-early-education). If they do, go to finder.familyandchildcaretrust.org for info on which childcare providers you can use under the scheme.

You then liaise directly with the provider to get the free childcare.

Is there help for paying for summer schools?

If you’ve got older children and work, check whether there are any summer schools in your area that they can go to. Some schools, community centres and youth groups have their own schemes. Most are Ofsted (or equivalent) registered, so if you pay for them, you qualify for childcare tax credit or you can use childcare vouchers to pay for them.

023 8065 9309

@MoneySavingExpert

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Q.

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Q.

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Sawyer’s best friend?

Q.

………………………………………………………………………..

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What cocktail

consists of vodka and orange juice?

………………………………………………………………………..

A. Pandit Nehru A Huckleberry Finn A Screwball

Puzzle Corner

16 16

023 8065 9309

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Hoburne Dental Practice welcomes new dentist to the fold The Hoburne Dental Practice team is delighted to announce that dentist Joanna Dorsett will be joining them in September 2015.

Qualifying in 2003, Joanna agrees that dentistry is in her blood, following in the footsteps of her parents before her. After working in both her parents’ private practice in Portsmouth, and in practices in Dorset, she also carries out Out-ofHours services for emergency patients since qualifying, expanding her already enviable portfolio.

She said: “I’m very much looking forward to becoming part of the Hoburne team. It is such a modern, forward thinking practice with such a good reputation for dental care. There will be new patients to meet and innovative techniques which fully reflect that level of quality so I am really excited about the role.”

Owner Peter Willy is also delighted at Joanna’s appointment: “Joanna is a highly experienced and professional dentist with an equally professional

and caring manner. I have no doubt that she will fit well in the close-knit team here and that her patients, both new and old, will welcome her approach too.”

Joanna has, over the last 12 years, worked at both NHS and private surgeries throughout the county that shares her name, and is now looking forward to joining the Hoburne practice in Christchurch.

She now lives in Poole and is married to Richard.

They have two children, Eddie (7) and Zara (4), plus dogs Ben and Harry to keep them busy. When she’s not pulling out her children’s milk teeth, she enjoys sailing, skiing and socialising with friends.

Book an appointment with Joanna or any of the Hoburne team now on Joanna Dorsett 01425 277245.

Awarded British Dental Association’s (BDA) Good Practice Scheme for the last ten years - a very rare national achievement and we’re extremely proud of it!

Contact us for your FREE Implant consultation Family & general dentistry | Dental Phobia Clinic 0% interest & monthly payment plans | Cosmetic dentistry Teeth whitening & air polishing | Free on-site parking Hoburne Dental Practice, 104 Saffron Drive, Christchurch, Dorset BH23 4TG.

Tel: 01425 277245 or www.hoburne-dental.co.uk Not just dental care, but caring dental. Come and see for yourselves.

The Lyndhurst

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It’s All Childs Play

It’s all

CHILDS PLAY $ *UHDW 'D\ IRU D 3URMHFW

Depending upon your outlook, the last week of the summer holidays tends to conjure up sadness or relief. If you, like me, have spent the 6 weeks multi-tasking as you try to be a good enough mum and businesses woman, then the end of the holidays signals a clearer demarcation in roles and the return of dreaded mornings with their rushed routines. For some this is a time of burgeoning costs as the price of childcare, activity clubs, fun (and expensive) days out, new schools and uniforms take their toll.

And so, picture the scene, it’s the last day of the holidays – with one child back at school and the other on a non- pupil day - don’t get me started.

You’re wondering what to do to keep your little darling happily occupied so that you can end the holidays on a positive note without costing the earth? Well the answer for me and my nine year old son was finding the perfect project. With a passion for all things engineering and discovering how things work and a desire to create a go-kart, the decision was easy. Child-led projects are the answer so there could only be one focus. My task was to facilitate this, a bit like a dedicated gardener, tending a tender young plant in the hope that given the right environment, it will yield flowers and fruit. With this in mind I set about providing optimal conditions for go-kart building – an extra pair of hands, muscle and brains, only if needed, plus possible construction parts to be used. This was his project and his design so crucial to my role was only supporting when needed, without taking over the process. It was important, therefore, to get the right balance between me being available and ‘on call’ for encouragement and support, but not being ‘on top’. With a shed bursting with rubbish and crying out to be sorted, this was the perfect way of being present without being in the way. It also created our very own mini scrapheap challenge, providing a wonderful source of go-kart parts, from reinforcing bars to brackets and wheels!

While some things can seem hard work for children, like brushing teeth and tidying-up, others like computer games and TV come easy.

With children typically spending too much time indoors and not enough outdoors interacting with nature and peers, projects like these guarantee fresh air and focus, and this was definitely the case with my son’s go-karting construction. Up and out bright and early before 8 and working through a quick sandwich lunch until tea, he knuckled down with determination to create a base – made from a pallet he’d cut down, wheelbarrow wheels and reinforcing bars, seat and prop – to avoid crushing in the event of the kart flipping.

Steering took the form of a series of ropes and pullies as he drew upon his knowledge of sailing and ideas gleaned from Scrapheap Challenge.

Problem solving, mastery, focus and a growing confidence were plain to see as he hammered, sawed, prised wheelbarrow wheels off, applied WD40, attached ropes and his go-kart design took shape.

Although blessed with the weather I can’t help feeling that my son would still have been as determined and focused on turning his vision into a reality in the rain, cold or snow. As for me and the shed, which looks amazing (fingers crossed it stays that way), I’m ashamed to say that this was a fair weather relationship.

With different weather clearing through piles of rubbish, dust and spiders would have definitely lost their appeal, reminding us of course that just like children, us adults like a self-chosen project to get our teeth into. With the go-kart ready for its debut launch, my thoughts turn to the next holiday and project and what part of the house or garden I can clear out?

Sue Gascoyne

Sue is a published author and educational consultant and therapeutic play practitioner. She is the founder and Creative Director of Play to Z Ltd, specialist providers of award winning Sensory Play resources. To find out more about Sue’s latest research and resources go to; sue@playtoz.co.uk www.playtoz.co.uk 01206 796722

023 8065 9309

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AIRLINE AIRIEST AIRLIFT

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The Lyndhurst

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Consumer Tips

James

WALKER Holidays, hotels & travel – what to do if it all goes wrong We all hope that our getaways are a truly relaxing experience.

Whether they’re long or short, luxurious holidays or bargain breaks, we want our time away to be as enjoyable and hasslefree as possible.

Unfortunately, as many people who are on or have been on a half-term holiday will know, your time away often doesn’t go as smoothly as we’d wish. Travel disruption, flight or train delays, bad accommodation, poor service or terrible food can all conspire to put a dampener on your holiday experience.

But what can you do about it? Well, you should always seek redress for any service that doesn’t live up to its promises or meet (reasonable) expectations. That’s why at resolver.co.uk this week we’ve taken a look at ways you can get some redress and sweeten the bitterness of a holiday gone bad.

Flights If your flight is delayed by more than three hours, then you are potentially entitled to compensation depending on the circumstances. Flight delay compensation is based on how late after the scheduled arrival time your flight arrives.

Flights that qualify for compensation • Any flight that has a UK or European departure and arrival airport • International flights departing from UK/Europe but longer than 3500km and delayed in reaching its destination by more than three hours • International flight arriving into UK/Europe with a UK-based or European airline, delayed in reaching its destination by more than three hours and for a flight longer 3,500km • You are only able to claim compensation if the delay was the airline’s fault, something within their control Ferries It can be hugely frustrating if your ferry is late. Thankfully, due to new EU regulations, you are now entitled to a refund in certain circumstances.

You should also expect to be given refreshments if you have had to wait around. The ferry company is obliged to inform you of the cancellation within 30 minutes of the scheduled time of departure and to keep you informed of further arrangements.

• Before your trip, ensure you have adequate travel insurance that includes cancellation and curtailment cover in case of an issue.

• Monitor weather reports before your crossing and check to ensure there are no cancellations.

• You are entitled to compensation if your ferry is delayed

unless it is caused by poor weather or other unforeseen circumstances • If you cannot resolve your issue with a ferry company then you can take your case to ABTA for independent assessment Hotels If you booked your accommodation in the UK, then you have protection under the Supply of Services and Goods Act. This means the service they give and the quality of the room must be reasonable and services delivered with reasonable skill.

The key word in this is ‘reasonable’. Reasonable is based on a number of factors, but the key one is what you paid for your room. The higher the star rating or the higher the room rate, the higher your expectation of quality should be.

As described The hotel should have the facilities that they describe so if they say they have a swimming pool then they should. If not available then you have a reason to raise an issue.

Keep a record If you experience an issue then collate as much information as possible. Your smart phone is a great way to do this; take photos or videos at the time of the issue as well as any receipts or records of money you had to spend.

If unresolved If you cannot resolve the issue while you are staying at the hotel, then you should raise the issue within 28 days of returning home.

When you email the hotel through resolver, try to attach as much supporting information as possible such as your invoice, photos etc to help express your issue clearly to the hotel.

Booked through a travel agent/website If you booked through a travel agent or website, you should still raise your issue with the hotel directly. They do need to ensure the information provided is accurate.

If you feel the issue was caused by the website’s or travel agent’s mis-booking then you should raise the issue with them and not the hotel. Where the travel agent is a member of ABTA, if your issue cannot be resolved then you need to escalate the issue to ABTA. Paid by credit card If you paid by credit card even if it was only the deposit and you spent more than £100 on your credit card then you can make a claim against your credit card company. Under Section 75 of the Consumer Credit Act the Credit Card company is jointly liable and you can make a claim from them.

Consumer Champion – the man who helps you resolve your consumer complaints! www.resolver.co.uk/

023 8065 9309

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   • All aspects of roofing services • Chimney repairs & leadwork         • Guttering & Fascias  roof       • Gutter clearing, cleaning,  blocked downpipes cleared        • Velux windows  • Re-pointing & painting         • Property maintenance         • Work fully insured & guaranteed  Your local family roofer - call us           today for free estimates & advice.         T: 01590 624661          M: 07402 034847       mail@forestparkroofing.co.uk         www.forestparkroofing.co.uk  22 Fathersfield, Brockenhurst, SO42 7TH

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 

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 

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 

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 

  

                   ŝŶŶĂŵŽŶ ZŽůůƐ   Dŝdž ƵƉ Ăůů ƚŚĞ ĚŽƵŐŚ ŝŶŐƌĞĚŝĞŶƚƐ ƚŽ ŵĂŬĞ Ă ƐŵŽŽƚŚ ďĂůů       WŽƉ Ă ƚĞĂ ƚŽǁĞů ŽǀĞƌ ƚŚĞ ƚŽƉ ŽĨ ƚŚĞ ďŽǁů ĂŶĚ ůĞĂǀĞ ƚŚĞ          ĚŽƵŐŚ ƚŽ ƌŝƐĞ ƵŶƟů ŝƚ ŚĂƐ ĚŽƵďůĞĚ ŝŶ ƐŝnjĞ Ͳ ƚŚŝƐ ǁŝůů ƚĂŬĞ          ĂďŽƵƚ ĂŶ ŚŽƵƌ͘        WƵŶĐŚ ƚŚĞ ĚŽƵŐŚ ŽƵƚ ĂŶĚ ƌŽůů ŝƚ ŽƵƚ ƚŽ Ϭ͘ϱĐŵ ƚŚŝĐŬ͘ ƌƵƐŚ  ŝƚ ǁŝƚŚ ƐŽŌĞŶĞĚ ďƵƩĞƌ ĂŶĚ ƐƉƌŝŶŬůĞ ǁŝƚŚ ĐŝŶŶĂŵŽŶ ĂŶĚ ďƌŽǁŶ ƐƵŐĂƌ͘ /ŶŐƌĞĚŝĞŶƚƐ &ŝůůŝŶŐ ŽƵŐŚ ϭ ĐƵƉ ďƌŽǁŶ ƐƵŐĂƌ ZŽůů ƚŚĞ ĚŽƵŐŚ ƵƉ ůŽŶŐǁŝƐĞ͘ ϯ ƚĞĂƐƉŽŽŶƐ LJĞĂƐƚ Ϯ͘ϱ ƚďƉƐ ĐŝŶŶĂŵŽŶ Ƶƚ ƚŚĞ ĚŽƵŐŚ ƵƉ ƚŽ ŵĂŬĞ ůŝƩůĞ ƌŽůůƐ ĂŶĚ ƚŚĞŶ ƉůĂĐĞ ŽŶ Ă ŐƌĞĂƐĞĚ ďĂŬŝŶŐ ƚƌĂLJ͘ ϭ ĐƵƉ ǁĂƌŵ ŵŝůŬ ϭͬϯ ĐƵƉ ƐŽŌĞŶĞĚ ďƵƩĞƌ ϭͬϮ ĐƵƉ ƐƵŐĂƌ WƵƚ ƚŚĞ ƌŽůůƐ ŝŶ ƚŚĞ ŽǀĞŶ ĨŽƌ ϭϱ ŵŝŶƵƚĞƐ Ăƚ ϭϴϬΣĐ Žƌ ƵŶƟů /ĐŝŶŐ ϭͬϮ ĐƵƉ ďƌŽǁŶ ĂƌŽƵŶĚ ƚŚĞ ĞĚŐĞƐ͘ ŵĞůƚĞĚ ďƵƩĞƌ ϴ ƚďƉƐ ƐŽŌĞŶĞĚ tŚŝůĞ ďĂŬŝŶŐ͕ ďĞĂƚ ƚŚĞ ŝĐŝŶŐ ŝŶŐƌĞĚŝĞŶƚƐ ĂŶĚ ƐƉƌĞĂĚ ďƵƩĞƌ ϭ ƚƐƉ ƐĂůƚ ŐĞŶĞƌŽƵƐůLJ ŽŶ ĞĂĐŚ ƌŽůů ǁŚŝůƐƚ ƚŚĞLJ ĂƌĞ ƐƟůů ǁĂƌŵ͘ ϭ͘ϱ ĐƵƉƐ ĐĂƐƚĞƌ Ϯ ĞŐŐƐ zƵŵ͊ ƐƵŐĂƌ ϰ ĐƵƉƐ ƉůĂŝŶ ŇŽƵƌ ϭͬϮ ƚƐƉ ǀĂŶŝůůĂ ĞƐƐĞŶĐĞ WŝŶĐŚ ŽĨ ƐĂůƚ

>ƵĐLJ͛Ɛ ƌĞĐŝƉĞ ĐŽƌŶĞƌ

The Lyndhurst

Adventures of Nellie

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The Adventures of Nellie The Hampshire Publications Camper Van Nellie took us to The Ashdown Forest! It would be a good school project for pupils to compare and contrast our wonderful New Forest with The Ashdown Forest.

They are alike in so many ways, yet very different in others. Part of the High Weald Area of Outstanding Beauty, The Ashdown Forest is 30 miles south of London situated in East Sussex. Nellie was extremely excited to be going away, with her friends Roxy, Rocky and Mega, the bikes, as well as “Kombi”, otherwise known as …“The Tent”. When we set off the weather was wonderful, glorious sunshine and blue skies. We arrived at our destination around 8pm after picking Hayden up from school. We did get stuck in some traffic jams but nothing too horrendous. Stephen and I had booked a site in Crowborough at the Caravan and Camping Club. It is a very clean site, well kept, and certain spots have magnificent views over the hills. The facilities are small but very adequate. We set up camp…. with great anticipation.

Debbie relaxing with Nellie & Kombi

The view from Stone Farm Rocks The following day the rains started and it pretty much rained for the next 3 days!

One evening we even had lightening and awful winds. It is quite something lying there wondering if the tent will hold or are we all going to be blown into the sky?

What with that and the Gatwick Jumbo 747’s flying low above us, as they were about to land. It was all very exciting!

There are other words I could use, but this is a family magazine… I was glad we had bought a decent air bed and had lots of bedding, so we were well wrapped up. The tent does have an inner section for the bedrooms, which did help with some of the leaking that occurred. With driving rain like that, hard for several days solid, it is hardly surprising that some drips do start to fall inside. One night Hayden wasn’t at all happy, but I told him we would all take refuge in Nellie, if the tent suddenly collapsed. That seemed to appease him. Good old Nellie. All in all I think we survived really well and I can

023 8065 9309

23 23 now say we are hardened campers! Nellie is also recovering well and is starting to smile again.

Once the rains stopped we went to climb rocks (well actually I looked at them), that are deemed to be 135 million years old!

Nearly as old as I felt with all that worry about the rain. “Stone Farm Rocks” they are called and it is a Site of Scientific Interest. It is owned by the British Mountaineering Council and there are 74 climbs for those adventurous to try.

There is actually quite an ‘atmosphere’ around these rocks and I would imagine you could spend an interesting evening in the dark around the bonfire we saw, that had recently gone out. The huge, 5,566,000 cubic metres Weir Wood Reservoir covering a site of 280 acres can be seen from the top of the rocks and it is obvious why this region is known for its outstanding beauty. Awesome.

Travelling back we found a lovely organic farm shop, called Plaw Hatch and just had to stop and buy some good, wholesome food. Camping has that effect on you, you suddenly have the urge to be more healthy. It must be all that fresh countryside air!

Hayden feeding one of the goats The Ashdown Forest itself has some wonderful walks, fantastic places to park the car (or van) and wonder at the expanse of picturesque English countryside rolling before you. There are sheep, cows and some fierce looking bulls, though I think they are pretty harmless, as long as you leave them alone. You know who is boss!

There are plenty of trees, shrubs and heathland to gaze at.

If you like animals, the Llama Park is a great day out. There are family walks that can be done with the Llamas themselves, pony rides for the children, wonderful reindeer, cute looking alpacas, peacocks, pigs, goats, a play ground and a lovely café / restaurant. Oh yes, there is also a fantastic clothes shop with some superb alpaca nightwear. A definite must for the ladies. Nellie loved her day there, and so did Hayden!

Where will Nellie go next…?

Some of the cute alpacas at the Llama Park

The Lyndhurst

By Debbie Corney

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New Forest Fuchsia Society Why not join us!

Prizegiving & Fun Event - NFFS Workshop Wednesday August 26th at 7.30pm Lyndhurst Community Centre Including a short question & answer session “Members Forum” by NFFS panel “Roses” - Stuart Pocock Wednesday September 30th at 7.30pm Including a short question & answer session on “Preparing for Winter” by NFFS Speaker

Check out our website!

www.newforestfuchsiasociety.org.uk or email newforestfuchsias@googlemail.com

023 8037 1626

023 8065 9309

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The Lyndhurst Directory

L X O Y U E U C E B R A B K T

U W C G Q D P M L D K Z B O O

R S T R A W B E R R I E S R W

M E F Z P R O O S D C X R A E

C G M B U S R M M R X D U N L

G H R O D J M P E R K L E N T

H D B C K I O A W V P S I V N

G Q I H P S M Q L B M W C Q Y

I X C E T T C L E V A R T R T

B U V C S V G M N P W X S N O

B E A C H I J Y U Z N C Q Z V

X R I N V A N G S P Z O Q O A

D M U M P U Y N K B Q L P D S

B D T X U K F C E B R E E Z E

Q E H I F P E U Q T W A S C S

PIMMS TRAVEL BREEZE POSTCARD TENNIS STRAWBERRIES CREAM BARBECUE TOWEL BEACH

This month, the prize is a meal for two at Bistro 26 in Brockenhurst, so please complete this page by 20th September 2015 and send to: August/Sept Prize Wordsearch Name: ______________________ The Lyndhurst Directory, Address: ______________________ 1 Moorlands Rise, ______________________ West Moors, ______________________ Ferndown, BH22 0JR Telephone: ______________________

The Lyndhurst

Prize Wordsearch

Prize Wordsearch

26 26

on your Gerdening Tips

PLOT Hoarding

It’s hard to remain excited when you’ve had courgette at every meal for a week, and marvellous though raspberries are there is a limit to just how many you can eat at once. Take a bit of time to store your harvest and you can be enjoying home grown right through the winter.

Jobs for August:Water regularly - try to water either in the evening or early mornings.

If you are growing main crop potatoes, watch out for signs of blight. Brown patches on the tops and edges of leaves are usually a first sign.

Pinch out the tops of runner bean stems that are outgrowing their supports.

Keep harvesting courgettes!

those

Sow turnips and oriental salad plants such as Pak Choi and Chinese Cabbage Strawberry runners that were potted up in June to produce new plants can be planted out now.

If all has gone to plan (that’s a big if!) then August should be a very satisfying month on your plot, with your hard work being repaid by ample harvests of a good range of fruit and veg.

Blanching and then freezing works for loads of vegetables. Key to success is to cool quickly after blanching so have a bowl of cold water at the ready and don’t forget to label what you are freezing!

The reality tends to be that the excitement of seeing your crops grow and ripen is initially followed by much enjoyment of the first fruits of your labour which can soon be replaced by a panic stricken ‘What the heck do I do with all these’! Certain crops (courgettes and tomatoes spring to mind) can almost guarantee this sequence of events!

Another option, and one that can work well for all those tomatoes, is to find a good recipe that you can cook, freeze and use later (how about a wonderful pasta sauce with your own tomatoes and home grown basil?).

Even ‘difficult to freeze’ veg such as courgettes can either be incorporated into a sauce, or blanched, frozen and then added to a stew at a later date.

Sharing with friends and neighbours is great but very often they will have a glut of exactly the same thing at just the same time. What is called for are some simple ideas for storing and preserving your produce. It may be a long time before you are harvesting fresh peas or raspberries again but that doesn’t mean that you can’t be enjoying your home grown produce throughout the winter - it just takes a little planning and now is the time to do it.

Cooking and freezing can work well for fruit too - apple or rhubarb are good stewed and frozen all ready for use in a crumble or pie. If you have a truly wonderful fruit crop then why not arm yourself with a good recipe book and get started on some jam making? It’ll be delicious on your toast in the morning, and what better gift than a pot of homemade raspberry jam?

Onions (and garlic) that have been lifted and left to dry can be plaited and hung in a cool, dry place. Net bags, or tights, also work if you don’t fancy plaiting.

Potatoes can be stored in boxes or paper sacks in a dark, dry building but you should check them regularly, removing any that show signs of rotting.

A good size freezer is a real boon for making the most of your produce.

023 8065 9309

It’s amazing how many books there are that tell you how to grow your fruit and veg, but how little information there is on just how to store it all! One wonderful little book, that deals with just this question is ‘How to store your garden produce’

by Piers Warren. It’s packed with information about how to store just about anything and a great addition to any gardeners library.

Happy harvesting!

27

Contemporary Cuisine in Brockenhurst, the heart of the Forest 15%

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26,Lyndhurst Road Brockenhurst Hampshire SO42 7RL Tel: 01590 622459 bistro-26.co.uk The Lyndhurst

Puzzle Corner

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Pop the kettle on...

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5 8

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6 5 7

1

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Crossword

Across 1 Shiver (7) 5 Drops (7) 9 Instances of hard physical labor (9) 10 Absorbs written material (5) 11 French country house (7) 12 Saliva (7) 13 Making better (9) 15 Detected (5) 17 Writing tables (5) 19 A short yet extended ďŹ ctional work (9) 22 Too old (7) 25 Corroding (7) 26 Primp (5) 27 Revering (9) 28 Gabled extensions in the roof (7) 29 Blameless (7) Down 1 Pale cane syrup (7) 2 Some women bat these (9) 3 A small brown heron (7) 4 An expert manner of speaking (9) 5 Electrical safety devices (5) 6 Borders (7) 7 The smallest amount (5)

8 Temporarily expel (7) 14 State leaders (9) 16 Derived from hunches (9) 17 Let fall (7) 18 An Algonquian people (7)

023 8065 9309

20 Homosexual woman (7) 21 Engrosses wholly (7) 23 Chieftain (5) 24 ModiďŹ es written material (5)

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auto

BIOGRAPHIES Porsche Panamera Diesel

By Tim Barnes-Clay, Motoring Writer

www.carwriteups.co.uk

@carwriteups

It looks like a bloated beast and occasionally it handles like one.

car is available with rear-wheel drive and uses a highly efficient eight-speed automatic gearbox as standard.

The Porsche Panamera’s swollen exterior is more obvious at the back of the car; it’s too bulbous to look athletic.

But there is no disguising the ability of the vehicle. Two enormous tail pipes jut from the car’s stern like horizontal steel chimneys; these more than hint at the clout that the corpulent car is capable of serving up.

For the majority of time spent behind the portly Porsche’s wheel, it pleases when its hefty haunches launch the car forward with as much effort as it takes to throw a dart. The formidable engine chucks the monster from 0 to 62 mph in 6.0 seconds, and carries it to a top speed of 161 mph.

The 3.0 litre six cylinder turbo diesel car is made for touring that much is obvious. The 100 litre fuel tank and claimed 44.1 mpg will take you across a generous slice of the European continent without the need to stop for fuel. To give you an idea of its range in the UK, the German goliath is capable of taking four passengers from Lands End to Loch Ness without refuelling.

The front of the Panamera is far more Porsche-like, with its sweeping curved bonnet and ever-so-slightly ‘hang-dogeyed’ headlights. Approaching it from the front, or when peering down its long, wide, snout, its form starts to draw you in.

Through its proportions alone, the Porsche Panamera stands out clearly in its market segment. It measures 1931mm (76.0in) in width and 1418mm (55.8in) in height, while its overall length is 4970mm (195.7in). And this particular oilburner model can be recognised by the lettering ‘diesel’ on the front doors.

Step inside, and the plush cabin reeks of cowhide. The sumptuous seating-for-four and lengthy legroom, both front and rear, provide the comfort you would expect from a car costing over £60,000.

Indeed, every Panamera, has a high level of standard specification. This includes Porsche Active Suspension Management, which adapts handling to suit your preferred driving style. In ‘Normal’ mode the car delivers a blend of performance and comfort, and then there’s a ‘Sport’ setting where the setup is much firmer.

The Porsche also comes with vivid Bi-Xenon headlights; parking sensors; tyre pressure monitoring; automatic dimming rear view mirrors; touch-screen satellite navigation and audio controls, as well as cruise control. In addition, the

Performance and low consumption are accompanied by smooth running and low emissions. An additional contributing factor is the auto start/stop function, which is de rigueur.

Porsche has never suffered from a poor image. Sure, like most automakers, there have been tiny blips in its history, but nothing detrimental. The arrival of the Panamera Diesel has definitely polarised the opinion of the petrol-headed purists though. Many don’t see it as a 'proper' Porsche, and its styling certainly doesn’t achieve universal acclaim.

That said; it’s an awesome car to go long distance travelling in with three other’s to accompany you. You’re also bound to get lots of looks – but not always for the right reason.

FAST FACTS  Max speed: 161mph  0-62 mph: 6.0 secs  Combined mpg: 44.1  Engine: 2967cc 6 cylinder 24 valve turbo diesel

   

The Lyndhurst

Max. power (bhp): 296 at 4000 rpm Max. torque (lb.�): 479at 1750rpm CO2: 169 g/km Price: £62,922 on the road

PROS ‘N’ CONS Touring Range √ Power √ Space √ Economy √ Comfort √ Divisive Looks X

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Index of advertisers

Your quick guide to everyone and everything in your Directory...

Bathrooms Liberty Kitchens & Bathrooms.......................... 2

Kitchens Liberty Kitchens & Bathrooms.......................... 2

Blinds & Shutters Ashley Blinds..................................................... 5

Landscaping Supplies Sydenhams....................................................... 7

Builders & Carpenters Amacs Construction..........................................19 A Willcocks Carpentry.......................................19

Letting Agents New Forest Rentals...........................................13

Catering Services Amuse Bouche..................................................15 Community News Adventures of Nellie............................................22 Consumer Champion: Holidays, Hotels & Travel....20 Family Fun at Moors Valley.................................12 Hants & Isle of Wight Wildlife Trust.................... 6 It’s All Childs Play: A Great Day for a Project......18 Lyndhurst Neighbourcare................................... 8 Martin Lewis: Childcare......................................14 Motoring: Porsche Panemera Diesel..................29 New Forest Fuchsia Society.................................24 On your plot: Hoarding.......................................26 Recipe: Cinnamon Rolls.......................................21 Scavenger Hunt for Charity................................. 8 Computer Services KW Computers..................................................19 Dentists Hoburne Dental Practice..................................17 Electricians Dorset Electrical & Fire Alarms.........................15 Estate Agents Penyards........................................................... 3 Fireplaces Stoves & Fireplaces........................................... 7

Opticians Specsavers........................................................32 Oven Cleaners Oven King.........................................................15 Pet & Camping Supplies Brock Pets & Leisure......................................... 5 Plant Hire Sydenhams....................................................... 7 Plumbing & Heating First Choice Heating & Gas...............................24 Puzzles & Competitions Crossword.........................................................28 Honeycomb.......................................................19 Kids Page..........................................................10 Line Up..............................................................16 Prize Wordsearch..............................................25 Step On It..........................................................16 Sudoku..............................................................28 Renewable Energy Solutions Nick Good Property Services.............................31 Restaurants Bistro 26...........................................................27 Roofing Forest Park Roofing..........................................21

Funeral Directors R Hallum........................................................... 9

Solicitors Heppenstalls..................................................... 9 Scott Bailey.......................................................11

Furniture S & P Furnishers................................................ 2

Stoves & Woodburners Stoves & Fireplaces........................................... 7

Hearing Aids & Services Kellear Hearing................................................. 5

Waste Services Philip Trim Contractors..................................... 7

Hotels & Restaurants Bistro 26...........................................................27

Will Writers Heritage Will Writing........................................21

023 8065 9309

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The Lyndhurst Directory Tel: 023 8065 9309