1992 07 The Computer Paper - BC Edition by The Computer Paper

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TME COMPUTER PAPER JULY '92 5

Table of Contents

Letter From The Editor A New View c8 AccounIny7 Phil Quackenbush is not a happy man. He feels misunderstood by the public and he blames it on shortsighted accountants. Phil is president of Q.W. Page, the Canadian company that developed NewViews accounting sofiware. I met with him recently on the occasion of the release of a new version of the software. When it first came out in 1986, it was hailed as revolutionary by PC hfagaciae, Sales went ballistic on Phil and his crew, but they hung on and survived that first sales surge. Then a prestigious accounting firm did a review of the product, where they slammed it for a lack of "controls. Another computer publication picked up the review and reprinted it verbatim. Sales flattened and even fell off But QW. Page weathered the storm, because of a solid and growing baseof users, largely built on word of mouth. When I asked him how sales were now, he held his ann at about 15% above horizontaL Still, NewViews has in his estimation sold over 50,000 copies and maintains close to 40,000 registered users around the worhL NewViews is a bit like a spreadsheet. It is a place to store your accounting numbers and the program acts like a window on those numbers. It has a Lotuslike, character-based front encL Zooming in on your numbers is a matter of selecting a row at the top level, then a couple of keystrokes will take you deeper down into a report. Select an account, then repeat your "drilMown" keystrokes and you are down at the item leveL The accountants at Price Waterhouse criticized NewViews because it is possible to select a row and delete it. Worse still, according to them, it is possible to edit descriptions, dates and numbers at any time. Phil's side of the storyis that when he came at designing NewViews, he looked at it from the perspective of the engineer that he is. He was looking for something that was flexible and used the powers of a computer to their best advantage. As he saw it, the 400.yearold practices of accounting were built to fit the limitations of paper. In his vision, computers could free people from the drudgery of accounting. They are also fast enough to give us reai4ime numbers. Every time you enter new information into NewViews, your income statement and balance sheet are updated. No batches, no waiting. According to Qmckenbush, most changes that end up getting done in accounting systems are simply data entry mistakes, not attempts to de&aud the company. The best-selling packages such as ACCPAC and Bedford — the ones accountants seem to prefer — are menu@riven batch systems. In these systems, every time a minor mistake is. made, a new entry must be made to reversethe mistake and then another correct entry must be made. Qmckenbush tells the story of an accountant who asked, "Is it true that in NewViews 'I could enter a cheque, print that cheque, delete the entry and walk out of the oflice with the cheque m my pocket and leave no record of the event?" Skilled salesman that he is, he had to admit that this was true, but he was quick to respond that he could do the exact same thing with ACCPAC. In Qmckenbush's story, the same person could walk in, make a backup of his ACCPAC accounting files, make the entry, print the cheque and then restore the files Rom the backup. His point is that it is not accounting software that keeps people irom fudging the numbers, it is systems and honesty. Qmckenbush says that the lack of controls was always overstated about NewViews anyway. If you enter a set of numbers, and then quit the program, anyone reentering tbe program and editing it wiH have these changes written to an external audit file. It is now possible to designate numbers as dosed," causing the program to beep a warning. Determined users can still alter the numbers, but it is often enough to prevent acddental errors. Personal experience tells meQuckenbush is right on at least one count: traditionaletyle accounting systems suffer from lengthy learning curves. I have known companies that became married to their consultant once they took on one of the larger accounting systems. According to Qxackenbush, once it is set up correctly NewViews is quick to learn and maintain because mistakes can be easily correcteiL With traditional computer accounting systems, everything is done in extensive menu heirarchies. It is as if they are designed by programmers who purposely want to keep people in the dark (the theory being that if the data4nput person doesn't know what they are doing, they are less likely to attempt to cheat). NewViews, because of its spreadsheet4ke interface, is a much quicker study. ls he right? Are the accountants a bunch of fuddyduddies? Only time will tell. At the same time thatQW Page has been tightening up the controh on NewViews, the traditional accounting systems have been making moves towards some of the flexibility that NewViews has long offered. Great Plains Accounting, for one, now offers the ability to enter data for four periods ahead, avoiding the month-end processing panic to get a statement out. More "real-time" systems are becoming available, but still, Quackenbush says, six yearsafter its release, NewViews remains unique. Enjoy the issue.

Kirtan Sngh Khalsa Editor/Publisher

Why didn't you tell me? .........20 What every computer user needs to know. By ReedyCisvii.

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Strategies you' ll need sooner or later. By Pew Eugws.

Bring Sack the

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Protecting Your PC harem Hi-tech ThieVeS

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A car alarm for your PC?By Cothskyaa LabontkSsiith.

INass Storage Options for PC 8 Mac.............'le

CD ROMs, WORM drives, flopticai disks and the future of storage.By Mkhael Arthar.

Hoe to Select a Point-of-sale System ..........45

A guide to choosing a pointMMe system.+ Tan Waters.

CO C k D O U b l l s a g Es • s • •s~••~E• s• 0• slow~~~ • ~• s • 0 • 0 • s • O~E$$ • s~~sso5 4 Intel announces more zip for your chip. ByGef WheeEru nght.

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The needto"future-proot" personal computers has neverbeen greater.By Grof Whedueigtt.

Are Paper Manuals Obsolete) .......................................41 ls hypertext ifocumentstion the wave of the future? By PctivTenet.

The TeleCOm ZOne...........................................................51

...a world between night8ill and daybreak, where erne and distance lose all meaning. ByGrease Bessce.

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It's alwaysbeen easy to flnd soeathisgwrong. ByGawainBcnnae.

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PC an&rirus program. ~ ~f W hefaeight.

Aldus Pa9eAhead .................................................A9 PC database publishing with PageMaker.By Cco f Wiseiwnghc,

Hard Drive:

sill Se'Ces 0i The Melting of Ole Ilcr450fC Eslplre ssseseassessssosee1 4 An unauthorized biography.BeakrcvierubyJi si Mslmy.

Database 101 .........................................................25

A database primer by an evangelist?Bookrcvinu by Nidor %alack

A I%a SyetemS D>SIsvaX ............................................47

A simple and relatively Ssit way of Iransfemng files Som point to point. Sy Ccof%%aksa'g?i

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Net wor k ing July 8 Home Office Computing Software for Wholesale/Distribution

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8 T H E COMPUTER PAPER

JULY '92

Toshiba ships color 486-based notebook Toshiba of Canada announced last month the long~waited color version of its highend T4400SX 486kased notebook computer. Using the crispest and, b rightest of c olor f l a t screen technologies — thin f ilm t r a nsistor ( T F T ) active matrix display — the new T4400SXC displays up to 256 colors in high-resol ution 640 x 4 8 0 V G A mode. This color display chooses from a P alette of 185,19S different colors, and an external monitor can be connected to the computer to display screen info rmation simultaneously. The new T4400SXC features additional upgrades from the existing gas plasma and page white LCD models, incl uding a 120MB hard drive with 17ms access time and 4MB RAM standard expandable to 20MB with Toshiba's new 16MB "credit card" memory. Total weight of the unit is still only '7.7 lbs and overall dimensions of the new colorversion remain unchanged

Hard Drive • Plugs into Parallel Port ~ • 40 MB - 500 MB y

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For more information, contact Toshiba direct at 41 6-4704478 or call the company's product support line at 1-800-663-0378.

OmniPage paired with BitFax Windows to produce new fax/OCR system OCR expertsCaere Corporation— producers of OmniPage and Typist — have teamed up with California-based BIT Software to produce a new packagethat combines PCbased faxing capabiTities with optical character recognition.

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from existing models. Toshiba claims that operating hfe from its much-touted nickel cadmium battery remains a 2.5 full hours when in continuous use, and says that this may be extended significantly depending upon specific use (i.e., whether or not you use the color screen and access the hard disk a lot). Like its black-and-white siblings, the T4400SXC uses a 2 5 M H z i 4 8 6 SX-based microprocessor — which can be upgraded to a full 486DX ch i p . In order to allow the notebook to act like a desktop — and take plug-in network c a r ds — it can connect to Toshiba's optional De s k Station IV expansion unit, Canadian Su g gested List Price for the T4400SXC is $10,099.

Known as BitFax/OCR for Windows, it matches Caere's well-regarded AnyFont OCR technology with the BitFax/SR fax software — which allows IBM personal computers and compatibles to receive, store and convert incoming faxes into text. Text can then be accessed and edited as files from within word processing, spreadsheet or other text-based applications, enabling office users to easily incorporate faxed images in documents. With BitFax/OCR for Windows, users can convert incoming faxes into text. For example, a lawyer can now receive an

incoming faxed contract from a client in a fraction of the time it takes to retype the original. The contract can then be loaded into a word processing program, edited and resent. Sales managers canreceive updated sales figures from the field directly into spreadsheet applications for analysis and presentation. With BitFax/ OCR for W i ndows, a "receive fax" program is loaded automatically when Windows is started. The "receive fax" program will then condnue to receive faxes in the background while any other application program is being used. BitFax/OCR for Windows requires MS-DOS, version S.l or above; Windows, versionS.o and above; and a Windowscompatible 80586 system with 4 megabytes of RAM. A facsimile board with EIA TR-29 Class 2 or FJA 578 Class 1 standards is recommended. In addition, BitFax/OCR for Windows supports a variety of modems that use EXAR, OmniTel, Rockwell and Sierra modem chipsets. The suggested U.S. retail price of BitFax/OCR for Windows is $199. For more information, contact Caere at408395-7000.

ATI ships OSI2 2.0 screen drivers for Graphics Accelerator Series A number of hardware companies appear tobe hopping on the OS/2 bandwagon. Sca r b o rough-based ATI Technologies — makers of the popular Ultra range of PC graphics cards — announced -". at Windows World '92 in April that it had developed O S/2 2. 0 d r ivers for i t s Graphics U l t r a , Gr a p h i cs Vantage and 8514 Ultra boards. Available this month, these drivers are supposed to take complete advantage of the boards' hardware to provide OS/2 users with a fast, multitasking graphical eIlvh'oilnLent

ATI says that OS/2 2.0 was designed for &st, responsive graphics and that it has has enabled ATI to fully utiTize the extended

f eature se t o f th e AT I Gr a p h i c s Accelerators' 8514/Awompatible, Mach 8 chipset. ATI drivers run these applications in multiple display resolutions including 640x480, 800x600 and 1024x768 in 256 colors. Each board supports 60, 70, 72 and 76 Hz ref'reshrates. Users with monit ors that support the 76 H z ergonomic refresh rate now have the ability to work in a relanvely flicker-free environ. l,.r~?s nient.

For further information, call ATI et 416-7564718.

THECOMeUTERPAPER JULV'92

Here's the sceop-new get typing!

6DT Ships Nem Printer Drivers for Macs

So you want to be a journalist, huh? Well, don't th ink i t ' s going t o b e e asy. A California company, however, says it has ways of making the process more painless. Davidson Sr Associates has developed a new multimedia-style adventure game for the Macintosh called Headline Harry and the GreatPaper Race. The players are supposed to act like (sober) journatuts in helping fictional V.S. Daily Star editor Headline Harry battle the yellow journalistic excesses of arch-rival Marvin Muckraker's Diabolical Daily. As ace reporters for the Star, players will unjournalistically enrich their knowledge (whoever lets facts get in the way of a good story?) by learning U.S. history and geography as they research their stories — covering sports, politks, arts, entertainment and science. Apple QuickTime full-motion color video clips from the NBC news archives are supposed to make the whole experience more real. Headline Harry, the editor at the U.S. Daily Star, knows and values the importance of ethical reporting. He assigns his reporters to find and report the real story before one of the Diabolical Daily's dubious reporters flies it m an inaccurate, sensational, and poorly written manner. Harry is counting on lus ace jeurnalist players to fmd the prize-winning stories he needs to ultimately put the Diabelical Daily out ef business. The best reporters may even be honored with the coveted "Reporter of the Year" award. Headline Harry runs on mest colm Macs, requires 5 MB of memory under System 6.07 er 4 MB under System '7 —snd needs a hard disk and Skit color support. QuckTime is required, but is shipped with the software. It sells for $59.95 (US).

GDT Software has a new version of their Macintosh printer drivers software for dot matrix printers and laser printers. PowerPrint, the new driver collection, supports over 850 non-Apple printers and offers LaserWriter-like features for a variety of det matrix, inkjet and non-Postscript laser printers. PowerPrint includes everything needed to hook a Macintosh up to a wide variety of printers, including the cable. The Canadian price is $169. A network version which enables users to share their printers across an AppleTalk network sells

Call Davtdsen 6 Assotiates et (Stg) 7034800 for more Information.

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JULV '92

ore Draw 3 . 0 I Y OIO P

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Product: CerelDRAW 3.0

Prices 4885 (CDN), 4585 gJS) Price ot upgrade frem previous version: St61 (CDN), St48 (US) Publisher: Carel Cocpcrathn, Telephone (813) 7%4200

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Adobe Type Manager t's always been hard net to like starsstps have recently been gobbled up by IcrNng easier to use CorelDRAW From the start, it has the likes af Microsoft, Borland, Lotus and When products have been as successM as been innovative, packed with feaComputer Assadates. CorelDRAW, the temptation by many manture~ d on e o f the best users af At anyrate,you'H be happy ta hear that ufacturers is to make them top=heavy — pack the Windows interface ef any vectorCarel's latest release, CerelDRAW 5.0, is them with as many features as possible ta based drawing package. ' also not likely to disappoint. It offers far win the "tick-box shootout i n product This is largely due to the 8tct that it was mare features than any previous version of reviews. This way, they can be assured of designed from the outset as a Windows the product yet is shnpler ta use and even having at least as many features as the comapplication — unHke Adobe IHustrator or morc competitively priced. The Ccrmpccnrr petition — and usuaHy more. Aldus FreeHand, which both started Hfe on Peppe r's c antributinq e d i t o r Geo f While it has packed lets more into the Appl e M a c i ntosh. I n a d d i t i on, Wheelwright came to thas opinion recently CorelDRAW 3.0, Carel has nat done so by CorelDRAW is produced by a Canadian after looking at a near-Snal "beta" version just blindly tacking on extras. It is clear company. Staying Canadian is amajor of the product following a sneak preview from thc start that an intelligent plan has achievement in itself, especially when yau given to the Winnipeg PC User's Group. been behind it. To start with, a number of consider the rate at which other software new 'ease of use" factors have been added.

There is, far example, an editable preview made — making it much easier ta act on ideas for changes as soon as you see a need for them. This made is now the "default mode" — with objects displayed in full color and complete detaiL CarelDRAW does, af course, still ofFer the option of working in "wire frame' mode. Meanwhile, Carel has now made the number of layersin a drawing theoreticaHy infmite (although you' ll run eut of memoty eventually if you add too many). These layers can sdH be locked, hidden, printed and assigned colors. Anybody doing detailed work with large numbers of objects will be grateful to see the hnproved precisionin CarelDRAW 5.0, which incorporates the idea ef "flexible" guidelines. These allow you te issue a "snapteebject command for any object — thus aHewing you to align any object ta any shape. GuideHnes can even be assigned colors, displayed, hidden and customized by freekorm shapes. Coral has also realized that although a picture may be worth 1000 wards, the words you do put in a drawing are st i m t. New text-hancHing features include color control over individual characters, a spellchecker, thesaurus and a hyphenation opdon. AH these features make it more likely that anyone producing drawings with a moderate quantity of text can now consider doing the whale thing in CorelDRAW', rather than just doing the drawing work m CorelDRAW and then adding text in a DTP

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THE COMPUTERPAPER JULY'92 package such as PageMaker or Ventura Publisher for Wmdows. While all these features are welcome, they might detract from the usefulness of CorelDRAW if they hadn't been added so creatively. Many of them — such as some of the new blend control o p tions — are accessed via 'roll-up' windows that are still on-screen, but neatly tucked out of the way when you' re not using them. This makes the interface less cluttered and keeps the product easier to use. The final point worth making on these overall design improvements lies in Corel's support for OLE (Object Linking and Embedding). To get the best out of this support, however, you really should run CorelDRAW S.O under Windows S.lrather than Windows S.O — as only the former includes the final OLE client/server system software. You can run CorelDRAW S.O under Windows S.O, but you won't get the most out of it.

Iwaidng anodal efforts moro special CorelDRAW has long had one of the best s et of special-effect functions in t h e Windows drawing application market and with CorelDRAW S.O it gets even better. For example, when you have text that is bound to a ctuved object along a path, and then you change the path, the text will automatically be bound to the changed path. And, if you like, you can set things up so that you' ll be automatically prompted when this happens. Rotating and moving S-D objects through space has always been difficuh in drawing packages. With the new Extrusion commands in CorelDRAW S.O, however, it should make sense even to the novice. The extrusion command is accessedthrough a roll-up window and shows a sphere with arrows in four directions, as well as diagonal rotation arrows at the bottom and top of the globe. When you select an object and

INore modules When you install CorelDRAW S.O, you notice immediately that there are six program icons in the Corel folder. In addition to CorelDRAW, you' ll see the CorelChart, CorelShow, Corel PhotoPaint, CorelTrace and CorelMosaic icons shown. These add a raft of new functions to CorelDRAW — but by being added as modules, they don't clutter up the main application too much. Each of these applications (perhaps w i t h t he exc e p t i on of CorelMosaic) is almost worth a review in itself, but given the limited space we have here, we' ll have to run through them briefly. CorelChart, as the name suggests, is a new data~ven charting application. When you load it up, you select a chart type and are then presented with a spreadsheetetyle grid irito which you can either enter or import data. If you choose, you can also use t he OL E a n d D D E ( D y n amic D a t a Exchange) c'apabilities of Windows S.l to create a permanent link to any OLE-supporting Windows spreadsheet (such as Excel or L o tu s 1-2-S for W i n dows). CorelChart offers more than 100 different

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•

With a price tag of $695 CDN ($595 US), CorelDRAW S.O is certainly not the cheapest drawing package on the market, but it appears to be by far the most fully4eatured and comprehensive. If you already use Corel, the upgrade fee of only $169 ($149 US) has to make this an offer you can' t refitse. If you do drawing and illustration work in Windows and don't already use Corel, CorelDRAW S.O is going to make you ask why. If you come up with an answer, write and let us know. Otherwise, we suspect, y ou'llbe rushing out to buy this package. And you won't be able to use the lack of a Macintosh or Unix version as an excuse for much longer — Corel has promised implementations on both of these platforms very soon. Watch this space for details. •

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Corel is selling this package heavily on "added value." In addition to all the extra features in the package itself~ d t h e new modules — Corel has added 15S hinted TrueType fonts and some 4600 professionally-drawn symbol and clip «art images. Further to this, the package includes complimentary TRUMATCH and Pantone system licenses that give users access to industrpstandard color printing systems. Anybody who buys CorelDRAW S.O will also get a CD-ROM version of the software, which includes Corel's entire library of 14,000 images, a range of online tutorials, more than 100 animation files in .FLI format, another 100 TrueType fonts and Corel's complete type library in Adobe PostScript Type 1 format.

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chart types — including bar, pie, histogram and three~ e n sional charts. You can also use "pictographs" (e.g., showing newer sales in a bar chart with bars made up of cars stacked on top of each other) to make your charts easier to understand. Corel PhotoPaint, meanwhile, incorporates the image-processing portion of ZSoft's popular PhotoFinish retouching product with new facilities added by CoreL The resulting collaborative effort provides paint tools such as brushes, pens, smear paintbrushes, a smudge spray can — and a library of specialwffects filters — for use in retouching both blacked-white and 24-bit color images. This part of the package also allows you to automatically apply retouching filters to scanned images. In an attempt to perhaps grab some business from presentation packages such as Aldus Persuasion, Microsoft PowerPoint and AutoDesk Animator, Corel has made its presentation module — CorelShowhighly flexible. It can pull in elements from CorelDRAW, Cor e l C h art , Cor el PhotoPaint — as well as read Animator .FLI animation files — to create multipage presentations and slide shows. Like most of the competition, CorelShow includes a library of professionally created backgrounds and animation "flies." And like all parts of CoreIDRAW S.O, it supports both OLE and DDE links to other Windows S.l-aware applicafions. Mosaic is a useful, but unexciting, module designed to help you manage your graphics files, as well as carry out searches, batch printing, importing and exporting in a variety of file formats. The supported file formats now include .CDR (Corel), BMP, Windows DIB, EPS, GIF, PCX and TIFF. Finally, there is the tracing module, CorelTrace, always an extremely useful tool when you need to convert black~dmhite bit mapped images into smooth, vector form graphics.

use this extrusion command to rotate it, the rotation is shown in animation, and only fixed in place when you use the Apply command. The Extrusion command can also be used to exert control over the object's shape, color, placement in space and lighting. And it allows you to make these changes either "manually" using the mouse or by inputting precise values. Blending functions in CorelDRAW have also become more flexible — a rainbow blend is now offered and blending can now be applied to groups of objects and to objects along a path. The path itself can even be edited interactively with the Shape tool.

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CorelDRAW Counterpoint orel has acknowledged some bugs in CorelDRAW version S.O, induding problems with OLK, certain video drivers (such as those for ATI's Graphics Ultra and Western Digital's Paradise Windows Accelerator), and memory confiicts. Corel technicians said patches to th'e software would be uploaded to Corel's CompuServe forum as soon as they are available. W e also n o te d b u g s i n C o r e l ' s PhotoPaint module, induding an inability to save compressed TIFF fiies.

S.O is Stater (especially in conjunction with %'indown S.l), allows editing in Preview mode, has vastly improved import and export capabiTities — at least in theory. As noted above, some import/export options which used to work are now broken. Another minor complaint remains regarding CorelDRAW's inability to open more than one file at a time. One would think that Corel would have nouced the

No longer is CorelDRAW a poor choice for a desktop publishing stand~; the company has obviously been listening to its users. Although the 25fhodd fonts included with the program are of varying quality, it is great to have them available in standard TrueType and Type 1 formats for use in other Windows S.l applications. Virtually all of our complaints with version 2.0 have been addressed. CorelDRAW

JULV '92 13

G R A E M E E E l hlltgETT

nearly universal disdain that users of other DTP programs have for Aldus PageMaker's similar afiliction. Perhaps in the next version? Overall, it's an upgrade with fabulous features but too many bugs. Reportedly, Corel predicts that S0% of the users of version 2.0x will upgrade. We think that will prove to be a low estimat~ n c e the bugs are squashed. •

$0iTNAR Other problems we observed includet 1) Importing LZHwompressed TIFFs into PhotoPaint causes a weird "8cABORT" or "Unable to read TIFF strip" error message, however, there is a work-around. Placing these files in PageMaker 4.0 (PC version) while holding down CTRL key produces an uncompressed version that PhotoPaint can import successMly. (The same trick is possible in PageMaker for the Mac by pressing the Command key while placing a compressed TIFF image.) 2) Exporting in Illustrator format with "export text as curves" works correctly; exporting "text as text blocks" produces an identical file to the curves option. (In previous incarnations of the program, this feature workc:d correctly.) S) Importing non-Adobe EPSF format files (i.e., Al dus FreeHand) c r ashes CorelDRAW S.O; the program must be restarted. Again, this function worked perfectly in version 2.01. Moreover, some users complain that Corel spoiled the user interface of the Extrude function. Some users have gone so far as to switch back to the relatively bugle version 2.01, citing too many problems and system crashes with version S. We hope that Corel quickly addresses these bugs, because the additional features are well worth upgrading for.

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James Wallace told "They Newsbytes, (Microsoft) made it very difficult to write the book." Wallace said Microsoft was not happy with the newspaper sertes, clamung tt dealt too much with his personal life. 'They didn't want me calling aastruttanth, anti trp ing to find out how he spent his money," said Wallace. He said not only would Microsoft not help him and his co-author, but t h ey went out of their way to be "unhelpful.". Microsoft at the time naa cooptrattng on an authorized biography to be published by Doubleday ih Co. Hard Drivepaints a i cture of a d r i v e n , p perhaps sometimes

obsessive, genius whey, no ma t t e r wha t Microsoft thinks of the book, revolutionized the computer industry as we know it . I t ' s excellent reading, and it won't leave you hating Gates. Rather, it will make you understand what makes people like him tick Hrsfd Drive givesthe reader an insight on a true American success story, Bill Gates. While you may not like everything in the book, and find it appears to put Gates down part of the time, it could be the prodding the next American genius needs to invent the better mouse trap. It's well worth the

price. The book is already available in selected markets, and will be in general distribution in bookstores across the country by the time you read this. • ContactJohn M6ley & Sons Inc,605 aid Avenue, New York, NY 1 0158.

16 T HE COMPUTERPAPER

I '

JULY '92

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pic nnd we' ve all been suffering as a result. I learned this anew recently when, working on a book project, I hired someone to come in and straighten up my files. Not only did I gct my filcs organized, but I also got my mind straightened out, my messages taken, nnd important calls made. Every top executive has a secretary, or a dmini st r a t i v e a ide, whe t h e r they' re running IBM or the Joint Chiefs of Staff. I wonder how many of them c o uld keep their heads scrcwcdwn without these people t o take care o f them. S ecret a r i e s make sure their b osses re t u r n important calls. Operators make s ure c a ll s a r e

The telephone system is your

company 's front door....

i nformation a n d don't know exactly who you need to talk with. The main number's recording simply tells you to enter the 4-digit code of the person y ou want to t a l k w ith, or 0 for an operator. After an interminable wait, you gct someone in a back.-room somewhere who passes you to the wrong d epartment, an d t heir voice m a i l box. After returning to the operator, you gct the right department, an d another voice mail box. When that person finally returns your call, they say, oh, youneed someone else,and you gct yct another voice mail box. This can go on for weeks. No fun if you' re on a deadline. And it's going to gct worse before it gets better. ATfhT is planning to replace many of its operators with automated systems, and the regional Bell companies are expected to follow suit. Oddly, the voice mail industry which started this mess didn't intend it. Voice mail was created as an adjunct, or nid, to experienced operators and secretaries. The trouble was, corporate leaders saw this as a good excuse to gct rid of those valued pco-

Eventually,

they' ll go to

another shop vjhere they 're treated like a

directed t o

th e

right people, nnd that messages are r eceived and r esponded t o. Without such handlers, executives lose accounts. And their companies lose respect. Look, the telephone system 'is your co mpany's front door. What s cn sc would i t make for a customer to walk into your shop's door, be lcd to a robot who kicked them out, to dust themselves oif and gct the same treatment again and again. Eventually, they' ll go to another shop

human being, by human beings.

where they' re treated like a human being, by human beings. And that's thc lesson. Technology

should help people, not replace them. Only when top management learns this lesson, and brings back those operators (maybc with a nice raise) will we coming out of Voice Mail Hell. •

18 T HE COMPUTER PAPER JULY '92

mai'e l

really making use of the power offered by even the Qve-year+Id M-bit Intel 80386 processor — let alone the three-year-old 80486. Naturally enough, systems development and control tools for PC networks are now about as flexible and comprehensive as those traditionally found in the mini or mainfirame sector.

The second is pulling out all the stops to prevent even the most experienced hacker from doing so. There are lots of products around which purport to be corporate data security applications, but are actually just privacy systems and can be easily broken. Serious data protection requires sophisticated encryption technology.

An Inaeaslng Awareness of the Value of Information

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One key development whichhas grown out of this evolution of PC technology has been an increasing awareness — throughout companies I'rom top to bottom — of the value of information. Being able to quickly, effectively and accurately access key corporate information can make a big difference to a company's bottom line.

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Companies need to ensure that employees take a proactive role in protecting the company's data Proper procedures and responsible attitudes are key aspects of data security. This also has implications for a company's training policies. Companyeride data security policies and procedures should be defined and communicated efFectively to all

employees.

nies, the PC is now treated with a new People should be uained in what the respect and IT managers have aggressively poficies are, what provisions there are for regained controlof corporate PC planning back-up and the procedures for limiting and purchasing. In fact, more than 60 per access to PCs — using a combination of so&cent of what most large companies spend ware or hardwarebased security products. on computers these days goes towards buyA manual on corporate data security ing PC technology and equipment. should be produced, setting out details But you can buy all the right PCs, implefrom top to bottom — explaining things ment the right networking strategy, develop such as how to define passwords (Le., use comprehensive security systems and use all upper and lower case letters, mix in numthe right software and still have problems if bers, etc), how to avoid getting viruses (i.e., users continue with the same poor worhng don't insert any application disk into your habits which have characterized the standPC which you haven't first checked with the alone PC user. network administrator), and how to carefulAnd that is a major problem, especially ly control and' consistently implement data when companies are heing advised to now security. use PCs as the core of their "mission~tiT he f i r m' s p e rsonnel o r h u m a n cai, enterprise~ e a p plications and when resources department should be involved in the overall annual performance of the com- the implementation of data security. Employment contracts should be drafted to pany depends on how well those PCs are being used. ensure that aggrieved staff cannot leave the company and prevent accessto data by PC Seczsrity Typically Lax marching out without leaving their passTypically, security has been nonexistent or words. Ideally, a network or security adminlow, at best, in PC environments — and this istrator should have "master key" access to has left PC users and their companies open all passwords on the network — but that to loss of productivity through industrial doesn't always happen. espionage, virus infection and the disapSo, ideally, an integral part of a firm's employment contract should cover provipearance of critical company data through the lack of proper procedures. There are a sions for proper protection of the company's information. It should specify what you number of common~ense solutionL can and can't do with disks brought in from Diskless workstations, for example, can make a critical contribution to network outside the company and lay down what security. They offer all the advantages of happens where there isn't a master keythe tradifional PC, yet provide a simple holder to all passwords — so that employees have to hand over their passwords along physical impediment to employees taking away information they shouldn't or introwith thecompany Amex card, company car dudng unauthorized programs or data to and offic door keys if they should leave the the office network — not least the introduc- company. tion of viruses. Companies are realising jttst how depen- The PortableProblem dent they are upon their data and there is Employees should also be given instruction in and encouragement to make their an increasing awareness of just how exposed that data is on a technology platportable computers more secure. There are form which provides little security. The few lessons about the dangers of leaving result is that security is now a major issue in valuable data on unprotected portable comthe industry. puters more painful than the one experienced by a BritishRAF wing commander during the Gulf War — when his portable Security Is: Data Badcup, Umitesi Access, Vlnas Protection Ansi Proper computer containing topsecurity war plans was stolen from the seat of his car. Procesiures PC users needto have a proper understandWhile the data contained on most ing of just what is meant by true data securi- portable computers is not hkely to he a matter of life or death, it could have serious ty. It comesin a number of forms-induding the process of mahng backup copies of commerdal implications. So it only makes sense that any portable or handheld comdata, controlling access to the company's PCs, implementing a comprehensive virus. puters used by a company be included in the implementation of any corporate data secuprotection programme and adopting proper user procedures. rity system. Otherwise they could provide a In this, there are two main levels of large and problematic secutity loophole. Finally, and probably most importantly, security: privacy and corporate data security. The first is fundamentally a low-level. security products need to be simple to use — so that people can easily work them function and can he something as simpleas the password protection in a wordgrocess- into their daily routine. If they are too difitcult, they will waste time, fiustrate users and ing program or other applicafion.Such end up being ineffecfive because one password systems are easy to break by a determined hacker, but not by the average will use them. They should be "fit and forget" systems that users only see when they person. Don' t, however, confuse privacy with are starting or finishing their work on the PC, and operate with a minimum of fuss. As real corporate data security. The first is to which specific systems they should buy, what you might call expressing a preference that's another story. • that other people don't look at your data

T HE COMPUTER PAPER JULY'92 1 9

Protecting Your PC From

ieves

i- e B Y CA T H A L Y N N

Price Waterhousc is currently evaluating twenty Alarm C ards. P i e t er Jongeneel, Manager of Micro Computer

LA BONTC-SMITH

Contact: Bruce White, VP Marketing, M indf1ight Technology Inc., can b e reached at his Vancouver once: tel. (604) 4844465. •

Services at Price Waterhouse, commented: "Security is becoming a greater issue as the data of systems' value is increasing and we' re more and more reliant on computers."

~.Q's ~ '4 4h.

magine a fate worse than a crashed hard drive. Imagine that you get to work and your computers are all gone — stolen away by h i gh-tech thieves in the night who have already fenced them in the streets. The electronic memoiy of yourcompany has disappeared off the desktop: no more accounts receivables, and work in progress has vanished. Personal computer theft, especially theft of the all~o-portable laptop computers, is on a sharp incline. According to Constable Elias, Community Relations Department of the Vancouver City Police, "It [personal computer] is one of the items of choice of thieves." Constable Elias suggests that owners engrave their driver's licence number onto the computer equipment, so that equipment can be crosmeferenced to the owner, or at the very least have a record of the equipment serial numbers. Shirley Harvey, of St. Paul Fire gc Marine Insurance, suggests that businesses and those with home computers install a burglar alarm to protect their valuable machines. St. Paul Fire geMarine Insurance is an insurance brokerage that offers a small package policy for PC owners for $850/year that covers the loss of equipment and 90% of the value ofthe equipment towards lost data. Harvey said that even high~cunty buildings are prone to computer theft. She gave a scenario where in large companies, someone in a suit enters the of5ce and walks off with a computer and is not stopped because it is assumed that the person is a repair person. The insurance companies also lose out in cases of fraudulent computer theft. Dan L emieux o f t he I ns u r ance C r i m e Prevention Bureau said that he sees cases of computer insurance fraud, where a PC owner arranges to have obsolete computers stolen, so that they can replace them with insurance money that was fraudulently gained. Besides insuring your computer, engraving your driver's licence number on it, installing an expc;nsive burglar alarm, or

reentering

securing the unit by dnliing holes in your desk and wrapping cables and locks around it, what else can a PC user do? A Vancouver company has come up with an alarm for desktop IBM PGcompatible computers for

a reasonable price ($129). Mindf1ight Technology Inc. has developed the Safetec Alarm Card, which is a combination of an internal card that is installed into the internal bus of a computer, a 9VDC battery to power the card, and software that gives the user password protection. Here's how it works: you have anished computing for the day and you turn off your computer, which puts the alarm on standby mode. If the computer is not dis» turbed, you boot it up in the morning, type in your password and the alarm is disabled again. But if your computer had been lifted off the desk during the night, a 9(4lecibe) alarm that sounds much hke a car alarm would have sounded. If the computer stopped moving when the thief realized their mistake, thc:n the alarm would have stopped after ten seconds. It's simple — the alarm will sound as long as the computer is in motion.

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T HE COMPUTER PAPER JULY '92 A few months later, the new user may phone to tell me a story of woe. I say "Not to worryl Just get out your backup and w e' ll have you going in a j i f fy." H e responds, "What backups You never told me I had to do backups. What is a backup?" "Oh oh!" I reply. "Why didn't you tell me)" he wails. It is not just backups. There are many "obvious" things every new user must know. This article will cover these basics. Not surprisingly, many of them revolve around backups. I will also tell you how to keep your machine clean, your AC p ower smooth, your hard disk tidy, and your computer virus-free.

Hammers

BY R OEDY G R E E N

WHA T E V E R Y N EW C OMPU TE R U S E R N E E D S TO K NOW

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Never turnyour machine off when a program is running. Only power ofF at the DOS Ch> prompt. When a program isrunning, part of the data are in RAM and part on disk. Only when the program terminates normally does DOS write everything properly to disk At times, you will be at war with your computer. You will want k to stop, but you cannot figure out how to make it stand stiH. Powering the computer ofF is equivalent to nuclear war. The big red power switch will stop it, but using it will have distressing side effects. You should do evexything posable to avoid powering ofF — including phoning for help. To stop a computer, you first must get its attention. The gendest, smallest "hammer" is the <Esc> key. If that does not work, you can try <CtrlC>. Hold down <Ctrl> and tap <C>. If that does not work, escalate to a bigger hammer and hit <Ctrl-Break>. This means hold down the <Ctrl> key and tap the <Break> key. Most novices have a tough time finding the elusive <Break> key. Look on the right hand side of the keyboard near the top. The labeling is often on the side of the <Pause> keycap. If that does not work, call for help. Often a knowledgeable person can bail you out. Resist the temptation to turn off the power. Powering ofF willnearly alwaysmake matters much worse. Only turn the power off if you see smoke. However, if there is no help available, you can escalate into abut war. If <CtrlBreak> does not work, try <Ctrl-Alt-Del>. Simultaneously, hold down the left <Ctrl> and <Alt> and tap <Deb. If that does not work, hit the <Reset> button on the front panel of the computer. If that does not work, try powering ofF, waiting ten seconds, and powering on again.

The Sorcerer's Apprentke

9 I™

The firs time you try to stop a printer, you m ay feel like M i ckey Mouse in T h e Sorcerer's Apprentice trying to stop the brooms from carrying water. If you are trying to stop a printer, first get the computer to stop sending more information to the printer by first trying any instructions displayed on the screen. As we computerists say, "When aH else fails, read the directionsl" If that does not work, try <Esc>, then <Ctrl-Break>. After you have succeeded, the printer will still keep printing for several minutes, finishing off the material sent before you cut off the flow. The printer has a storage buffer. If you are impatient, you can dear the printer's buffer by turning printer off then on again. Do not turn the computer itself offl Remember, this procedure will do no good until you have first stopped the fiow of infoxmation from the computer to the printer. Otherwise, the printer will come right back to life again like the villain in Terminator IL If you have Windows, stopping the 'printer is even more complicated. You must per-

he nI senda customer home with hisnau MS. DOS computer, I am a bit like a Mom sending her sonoff to hisirst f day ofschool "Remem.ber to do your backups; watch outfor viruses; be careful about Picking uP strange so @ware!" I tend to ovaxehelm with scoresfoperils However t.he nnu user is so excitedwith his new toy that he only remembers suade a background printing da;mon, called the Print Manager, to stop sending I% of what Itell him information to the printer.

If you wish to temporarily pause the printer, for example to adjust the paper, hit the printer's OFF-LINE button (sometimes labelled ON-LINE, SELECT or READYi. Don't use this button if you want to abort the printout entirely. OFF-LINE wiH usually ut both the computer and the printer on old. When the computer is on hold, it will ignore your keystrokes. When you have adjusted the paper, hit the button again to put the printer back ON-LINE, and resume pMl ting. Hitst' if everyour computer appearsPmen, check that the printeris ONLHVE, ready to print. Hint: Every printer and printing programhas its own quirks. fI you do much printing with a particular program, beg your computer sorcererto give you a magic spell or recipe to stop your particuhsr printer.

Diskettes Diskettes back up your hard disk or transfer information f'rom one computer to another. Floppy drivesare Rube Goldberg contraptions that will give you trouble unless you treat them with care.

The Four Kinds of Diskette There are four kinds of floppy diskette. Unfortunately it is hard to tell the two kinds of 5.25" diskettes apaxt. What is worse. even computers cannot always tell them apart. I suggest that you label each diskette with a colored dot when you buy it to avoid confusion. Green Dot: 1.44 MB, AT style 8.5", hard shell, high density. Has two square holes, one in each bottom corner. The hole in the bottom left is usually plugged. When it is open, you cannot write to the diskette. Red Dot: 1,2 MB, AT style5.25" floppy, high density. Usually has no hub ring. When the notch on the upper right side is covered over, you cannot write tothe diskette. Slue Dot: 720 KB, XT style 5.5" hard sheH, double density. Has one square hole in the bottom left corner, usually plugged with a sliding switch. When the hole is open, you cannot write to the diskette. Yellow Dot: 860 KB, XT style 5.25" fioppy, double density. Usually has a hub ring. When the notch on the upper right side is covered over, you cannot write tothe diskette.

Formatting Diskettes Unless you buy pre-formatted diskettes, you must format the diskettes when you first buy them to prepare them for use.You must use the appropriate format comxnand for each type of diskette. If you acciden&ly choose the wrong command, your data will later tend to disappear a week or so after you write it to that floppy. If you make such a mistake, you must use a machine called a bulk eraser to clear the diskette before you try the format again. Here are the commands you would use in DOS 5.0 to format diskettes: Format A: /u /v /f:1.2MB Format A: /u /v /f:%0KB Format B:/u /v /f:1.44MB Format B:/u /v /f:720KB To avoid confusion, it is best to use green dot and red dot AT style diskettes only,and avoid the blue and yeHow dot XT style diskettes.

Diskettesare Fragile 5.25" floppy diskettes are delicate and can be easily damaged. If ever you touch the exposed magnetic surface, the diskette may be ruined. Handle a diskette only by its top

edge.

3.5" diskettes are much more rugged, but you still should treat them with ewe. If dust gets inside the jacket, the diskette may be ruined. Floppy diskettes should always be kept in their protective envelopes when not inside the diskette Continuesf on page 21

THE COMPUTER PAPER JULY '92 21 Equipment that emits strong magnetic fields can corrupt the data on a diskettealthough it does not destroy the diskette permanently. Never place a diskette on the computer, display screen, power supply, magnetic tape cassette drive or near a telephone. Pressure will damage a diskette. Type sticky labels first, then apply thc;m to the diskette. After you have applied a label to a' diskette, never write on that labeL In an emergency, when you absolutely must cheat, use a soft felt pen or old fashioned fountain pen and press very lightly. Never use ball point or penciL

ttomovinu a Diskette

If you take time to learn these ridiculously detailed instructions on how to rc.move a diskette f'rom the diskette drive, you will be blessed with good diskette luck all the rest of your days: 1. First find the empty envelope, sometimes called a sleeve. Normally the envelope will be sitting at the front of the storage box. If you don't find the sleeve first, you will likely unconsciously put the diskette down on the desk while you search for the envelope. Invisible fingerprint oils or minuscule amounts of dust on a desk surface can contaminate a diskette. 2. Pick up the empty envelope in your left hand holding it face~ with the thumb on top and theforefinger underneath gripping it lightly at the centre of thc: bottom edge of the envelope. S. Open the diskette drive door with your right hand. 4. Grasp the diskette in the centre with your thumb on top. 5. Gently pull the diskette out of the drive, and slide it in one motion immediately into the envelope. 6 . File th e e nvelope containing t h e diskette into a storage box.

Insortlnu a Diskette Here is how to insert a diskette into the diskette drive: 1. First remove the old diskette using the procedure described above. 2. Find the new diskette. Pick up the envelope containing the new diskette in your left hand holding it face-up with your thumb on top and your forefinger underneath gripping it lightly at the centre of the bottom edge of the enve-

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lope. S. Opc:n the diskette drive door with your right hand. 4. Grasp the diskette at the centre top edge with your thumb on top. 5. Pull the diskette out of the envelope, and slide it gently into the diskette drive face-up with the top edge out. If you hold the diskette in the recommended way, it is almost impossible to put the diskette in the wrong way. 6. Put the empty envelope into the front of the storage box so you will be able to find it easily when it comes time to remove the diskette. Do not file the envelope back it its usual posifion. Watsalrie: You may violate any of these rules, and usually the diskette will not be ruined. Don't fall i nto sloppy habits because you were lucky oncei I am not kidding about the importance of keeping diskettes in their sleeves. If you don't make it a habit, floppy problems will

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THE COMPUTERPAPER JULV '92 conf.Poni page 21 My machine is guaranteed. 1f something goes wrong the dealer will 6x it. I don' t need to do backups." "I don't need to do backups. I have PC-Tools to recover." Recognize yourselP Please read on. It will save you many thousands of dollars and untold hours of grief.

When you install a new version of some soFtware, you should take a BKFORK" backup of everything just before you install, and an "AFrER" badkup of evexything just after. Keep the BEFORE' backup for at least a month in case there is any trouble with the new software.

Why BackIll

As you might guess„ I have a bee in my bonnet about backups. If I catch people failing to make them, I give thexn stern lectures. This has backfired more than once. A customer did something foolish that destroyed his files. He looked at the backup log and discovered he had not done a backup for 30 days. What will Reedy say when

In July 1999 I did a whole article, just on backups. If you cannot find the article, I have it available on diskette. When you do backups, almost any mistake you make with your computer can be undone. Ifyou delete all your files by mistake, no problem. If you get a virus, not to worxy. If your computer catches fire, if a thief steals your comliter, lf youx' accolllltaxlt corrupts your oks, relax — if you have done your backups. However, without backups, very ordinary events can sometixnes'destroy everything. The computer will completely forget every keystroke you ever told it. It does not take much. Sometimes just a surge on the AC power line, a power failure, or a xnechanical failure in the hard disk can wipe out the crucial parts of your hard disk

When Net to Sa* Vp

he 6nds out) Oh nol" So he immediately did anew backup over top of that backup, hoping I would never 6nd out. When I came to straighten up the mess, I fotmd the recent backup containing only the useless corrupted Iles. The only other backup was six months old. He had to rekey six months workl When you have a crash, do not backupl You will only make matters worse.

able. To avoid this, nuxx on the verify option so the program tests the backups as it mites them. Further, from time to time do a firedxill, i.e., try restoring a noncritical file just to make sure it works. FastBack Plus and Norton Backup both Force you to do a 6redrill as part of the installation. I wish other such prograxns would follow suit.

RrecHlls

Rotate Your Backups If you keep three backup sets — A, B and ~n d o n ly normally use only set A, what happens if backup set A becoxnescorrupted' You would Ml back toB and C which Continaed on page 26

Backup software is notoriously unreliable. You can be religiously using FastBack or PC Tools, for years. Then one day you go to restore, and discover your infernal restore program thinks all the backups are unread-

and you lose it alii Sometimes a caching or defragging program like PC Tools can hiccough and scramble everything. A nasty

viruspiggybacking on a computer game can wipe you out totally. Computers commonly have such fits of amnesia Expect a crash at least once every 6ve years. Your only way to protect yourself is to have backups. A backup is a duplicate copy of all the 61es on your hard disk that you store on a cassette tape or floppies. Nowadays, hard disks are so big it is impractical to back them up to floppies. Tape drives are now inexpensive. If you share one between several computers, the peter cost is neghgible. The tape drives look like fioppy drives with a biggerWan-usual slot. The tape cassettes look like stereo cassettes that have been working out at Fitness World. I repeat, if you don't have any backups, after a crash, you lose everything, Buying and using a backup program after the crash won't do you any good. Pleading and promising to be good in future will not bring your files back True, it is sometimes possible to salvage some files from the wreckage — but it is a bit like looking for survivors after a plane crash. This scavenging is time~onsuming and very expensive. Even then your consultant will only be able to recover some of

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Multiple Backups You must keep at least three backups. There is always a possiMity one of the back ups may fail itself, or that you will not notice hard disk trouble in time. If you do a backup af'ter your files become corrupt, all you will have on the backup are useless corrupt 61es. However, if you are fortunate enough also to have some older backups, you w81 then have a copy ofthe files before they were coxrupted. If there is a fire or theft, all your backups will be gone along with your coxnputer. Only if you take an "offsite" backup home, from time to time, wilt you be protected.

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You should also backup just your daily keying atthe end of each day.

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GmtinrsedPora page 29 are perhaps a year or two oldl You would lose two years' keyingt You must rotate — backup first to A then the next day to B then thc; next to C then back to A again. This way you maintain more than one recent backup.

Installing Software Installing software requires a fair bit of computer knowledge. Even the most automatic install programs need some manual tuning to prevent the newly installed program f'rom interfering with existing prograins. If you want to try it yourself, there is a

very good chance your computer will stop working entirely after the instalL Make sure you do a backup first.

The Rescue Diskette Ask a computer wizard to make you a "Rescue Diskette." If ever your hard disk faib to boot, you can boot from this Soppy instead. It will restore your CMOS, hard disk boot track, DOS boot files, crucial DOS flles,AUTOEXEC.BAT and CONFIG.SYS. It might include copies of the crucial Norton recovery utiTities. I have written two freeware programs called BOOTSAVE and CMOSSAVE that help in the construction of rescue disks.

Keep it Clean

Computers still have many mechanical parts in them, e.g., the cooling fans, the floppy drives, the printer motors and the keyboard switches.Mechanical parts need to be clean to work properly. The fan in your computer sucks cooling air in the slot in the front of the floppy drive and blows it out the back of the computer. This drags dust and lint inside. You have toclean both your Soppy drives and your tape drives specially. You can clean most everything else just by blowing the dust out and wiping with a doth.

THE RESTPOWERFOR

YQllR IIIPIITER

Cleaning Diskette Drives

I suggest cleaning your diskettes drives once a month. The easiest way to dean a fioppy drive is with a liquid cleaning kit. I have written afreeware program called SCRUB that rubs the read heads over the entire surface of the cleaning diskette. Do not poke around inside with a swab or you will knock your drive out of alignment.

Cleaning Tape Drives I suggest cleaning your tape drive once a week. The easiest way to clean a tape drive is with a foam-tip swab and some 99% pure isopropanol. You can get this at most pharmacies. It might be labelled "99% isopropyl alcohol." Make sure you also clean the photocell that detects the end of tape. If this gets dirty, tapes will run right off the end and be destroyed.

Hink If ever yoccr tape drr've destroys a taps cio sot psst is yet another tapeforit to eat. Ckan the drive jirst or have it serviced.

Mousewash Your mouse ball will gradually pick up lint and the mouse will behave enatically. Take the ball out and clean it with 99% isopropanol. Use afoamup swab and gently dean the rollers inside the mouse.

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Printer Ribbons

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You may pride yourself on your fiugality if you wear your printer ribbons to the quick, but this is false economy. Part of the function of the ink is to lubricate the tiny pins in the print head. It' the pins seize up, you may Snd yourself facing a $500 bill for new print head.

Harctwaro Caro The electrical parts of computers require very little care. However, you need to know a fc,w facts to avoid damaging them.

Power Your computer will last longer if you leave it always powered on. However, you should turn off the monitor or turn down the brightness to avoid burning4n the screen. If you will not be using your computer for more than 24 hours, it is okay to turn it oK Because of the small risk of fire, you should turn your computer off when you leave your house. Always turn off all the power to everything if you disconnect or reconnect cables; this includes printer, keyboard, screen and mouse. All the power must be off if you meddle about inside the computer removing or inserting cards.

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Computers are fussy eaters. They need clean smooth AC power to function properly. Borrow a Leviton AC circuit tester to check that your electrician properly connected the three wires in your AC wall outlets. Computers need the third grounding prong. Don't use a cheater plug and a twohole outlet. Depending on how smooth the power is in your home, you may need an AC power liter to dean out spikes and surges. These will cost$75 to $155. Filters have two functions — filtering out really big surges that would damage your computer, and also filtering out smaller surges that would just make it "Smch" and make an error. A little $25 power bar does not help much with either problem. You may also require a highguality povrer s u pply d e s igned t o han d l e brownouts (long-term undervoltages) or that has extra capacitance to store up power to ride though sags (short term undervoltages). These cost $150 to $500. The faster a computer is, the more susceptible it is to irregularities in the AC power. If the AC power is bad, you may find your computer rebooting mysteriously, or treez ing up randomly.

THE COMPUTER PAPER JULY '92 27 Do Not Discard Your new computer will come with some technical manuals. You might have a look at them and decidethey are way over your head and throwthem in the garbage. Don' t do thatl If ever your computer needs service, the technician will need those manuals.

Learn Your Printer

Your printer bristles with levers, knobs and buttons. Read the manual to learn how to use them. Take a permanent marker and place a small dot beside the standard position for each controL Learn how to thread and align the paper. If you don't do i t exactly right, the printer might appear to work, but it will keep jamming. Especially pay attention to the tractor/friction control. Eventually, someone will be using your printer, and they will have trouble making it work In &ustration, that person wiU randomly start fiddling controls. You will then come back to your printer, and may fail to notice the strange settings. You may then wonder why the paper keeps going off the rails, or why the printer insists on printing everything in italic. If you know how the controls are supposed to be set, you will save a needless "repair" bilL

put data files in the CAWORD55 directory that MS Word creates for its files. When you createa subdirectory, ensure that it will be backed up regularly. Often backup programs da not back up new directories until explicitly told to do so.

Keep Subdirectories Small A customer brought his computer back to me complaining it was ninning too slowly. I discovered the problem. He had created a subdirectory with over 5000 files in it. Every time DOS went to look for a file, it started at the top of the list, and one by one, searched the entire 5000 forthe requested file. On average it had to wade through 1500 entries before it found the

file. By breaking his directory up into 10 smaller directories, each with only about 800 files in it, DOS on average would only have to wade through 150 files to find the one it wanted. This would make DOS ten times faster! Try to keep each subdirectory to 200 files or less.

wade through extraneous files to find the ones that program needs.

Viruses The Michelangelo virus made everyone aware of the virtis problem, and generated outlandish rumors about how dangerous computer viruses are. If you take some simple precautions, it is unlikely a virus will ever harm you.

installing Software If a program package contains more than one file, always create a subdirectory just for that package. If you later decide to upgrade or remove a package, it will all be in a tidy bundle. Finally, when that program is running, DOS will not have to

Defending Against Viruses Your ¹I virus cure is having sever@ backups. To recover, you need clean copies of your programs beforethe infection. Continued on Page 28

Nave Trouble Attended to Promptly If your computer behaves strangely, have it attended to quickly. If you procrastinate, the problem will only get worse. More and more of your files (and backups) could be

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If You Must Fiddle You might get the mad notion to change some jumpers or DIP switches inside your computer. Any changes may make matters worse. Therefore, write down the old settings before you start any experiments. Make sureyou power off everything before making any changes.

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Keep Your Disk Tidy Novices often put up with hard disks ten times slower than they need be simply because they don't know the basics of keeping their hard disks tidy. I love to watch the expression on someone's face when they see the results after I tidy up their hard disk. "I never knew my old dunker had it in herl"

Defrag ging

•

ou've waited a long time for this one. The quest continues

into the Black Gate. Will you

have the courage to enter?

DOS is a messy housekeeper. It stores files

all higgledy-piggledy. Gradually your

machine becomes slower and slower as the disk arms chase hither and yon to find the various bits of each file. Once a week, you should run a defragging utiTityto tidy up the disk and pull all the pieces for each file into one contiguous piece. The fastest defragger is called ORG, a shareware program from Switzerland. The safest is Peter Norton's SpeedDisk.

Stay out of the Root There is a place on the hard disk called the root directory, e.g. C:X or DX This is something like the air-traffic control tower at an airport. Keep your files out of here. The root should contain only subdirectory entries, AUTOEXEC.BAT, CONFIG.SYS, IO.SYS, MSDOS.SYS and a few utility control files. All other files belong in a suMirectory.

•

ces of the Pacific is a step back une is the adventuxe-packed into history. Experience the strategy game that follows the emotion, men and machines of surreal storyline of both the World War II. Fly for either America or Frank Herbert book and the David Japan. Lynch fihn.

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processing files and game programs. Learn to create subdirectories, and keep each kind of file in its own subdirectory. Put your data files only in subdirectories you personallycreate. For example, never

•

inally ...A golf game with no

handicap. This game let's you create a hole and then play it!

•

Train allows you to create a A -transportation system. Mastermind a metropolis by

building cities and develop a financial empire with your money. It's all here

ou can be the one person in history who builds an empire that never falls. Civilization lets

you match wits with history's great leaders.

in A-Train.

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PINBALL )>>>>>>)>>) ) > > ) ) > > ) > ) ) > ) > Sierra INDIANA JONES S4 >>)>)) > ) > > ) >> I,ucnsI'i'

Use Subdirectories Imagine a bachelor who stored his socks and forks in the same drawer. This is how most novices keep house on their hard disks. They put their data files in the same subdirectories as their programs. They might lump together spreadsheets, word

p a

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Gmriaiccdpoaipage 27 Your ¹I virus prevention is running only clean software, e.g., commerdal programs and shareware programs direct from a reputable BBS or shareware dealer. A reputable BBS (Bulletin Board System) knows the identities of all subscribers and knows the source of every file. Any virus infection can be traced back. Further, the reputable BBS sysop (system operator) scans every file for viruses before allowing it to be presented for distribution. Be especially wary of any bootleg software you are offered or any diskette that has been within 50 feet of a schooL Some BBSes take no precaufions and effectively invite anonymous vandals to submit boobytrapped sofeame for distribution. You can check your machine for known viruses using the McAfee shareware SCAN program. Unfortunately the brats who invent these things can create them. much faster than we can catalog them. One estimate I read said there are over 1000 unknown viruses. If ever you discover a virus attack, get help.Ifyou don 'tknow what you are doing, you can end up spreading the virus rather than killing it.

It ls Probably Not a Virus

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When anything goes wrong, the novice first thinks he has a virus. The actual problem is usually more mundane. Failure to LT.F.M. (Read The Fantastic Manual) is nearly always the cause. Surprisingly, a virus cannot hurt you, even when you do thefollowing "dangerous" things: 1. Make a directory listing of an infected diskette. 2. Copy word processing files from an infected disk. S. Copy aninfected program to your hard disk (if you never execute it.) 4. Put an infected diskette next to one of your diskettes in a box. 5. Run a virus-scanning program on an mfected diskette. 6. Use a computer that has a virus, then come home and sit at your coniputer. "Virus" is a figure of speech. Computer viruses have nothing do to with germs. A virus is just a computer program written by an obnoxious child. There are only two ways a virus can hurt you: 1. When you run any infectedprogram. Keep in mmd viruses spread, so once an infected program runs, it can infect other programs. Also it can corrupt the operating system so that it effectively

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starts itself every time you turn on the machine. 2. If you boot from an infected floppy. I don't mean to suggest that novices should play with viruses. I simply want to stop the scare stories.

Boot Track %ruses

If you deal with a service bureau,e.g. a typesetter, you must exchange floppies back and forth. Both you and the typesetter should presume that these floppies are infected with viruses. You should label them with something disdncdve to warn users o the potential infection. Happily, there is not much cause for alarm. You are sending only data Biles back and forth, not programs, so there is never any need to run a potentially mfected program. However, boot track viruses can hurt you i you leave a floppy in the machine by acciden when you boot, or power on. Even if you were scrupulous, you could still get hammered dur ing a short power failure. When the power came back on, the infected fioppy would boo and infect your hard disk Even when there is no virus present, it is best to remove a Qoppy and put it back in its envelope immediately after you have finished with it. I wrote a generic boot Irack virus killer called SCAT. It can kill any boot track virus known or unknown. It takes only a second to treat a fioppy. It does not disturb the data; it just wipes out any virus. If you simply treat every incoming fioppy with SCAT, you will be okay. I have written a suite of simple generic freeware antivirals. I will send you acopy anywhere in the w'orld for

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Summary

My fiends on BIX and I have distilled the suffering of hundreds of novices to produce this advice. If only we could learn from others' mistakesl Many people already know what I just told you, and still do not follow the advice. Only after they have been badly stung do they become true believers. Fortunate people are stung early, and lose only a year's work. The least fortunate never have any troubles at all, until the big one, then lose decades of work • Roecfjr Green,president of Canadian Mind Products in Vanceuver (604484+529) •builds custom computers. He also writes custom compUler software, primarily for rien-profit organlzaficns and charities, and offers training end con-

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T HE COMPUTER PAPER jULY '92

JULY 1992

The Computer Paper Edition Network!

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THE PLAN OF ATTACK -NETWORKING 1992

-m

OFFICE AUTOMATION

Contrary to the popular belief, networking personal computers in an office is not that dimtcnlt. Only when not-so-qtmlified personnel gct invoked do true network screw-ups occur. This month, ANO presents a ten point plan to assist you in developing a network strategy. The list is based on our experiences with our in-house network and the many installation we have performed for our customers. No two networks are ever the same, but the basic rules apply in the maJority of

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¹2 CHECK WITH THE TROOPS

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¹6 HARDWARE SELECTION

Tno ottcn net«ork adminisuatvrs neglect to lind out what thc paxipte using, the network want or need. By approaching them, you will gel a clearer picture of your nehvorking needs, and dowse any tlames ot' insccurih they may have about nehvorking. As well, you will be instilling a sense of pride by making them I'eel that they were at least partly involved in the nehvork decision. Holding a group rap session is usuallv an etlective method.

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Although cabling is the umbilical cnrd nl'any network, it is. in mnsl cases, also given the least attention. Avoid falling into this trap! Planning nul a cabling scheme «hich allo«s for clean expansion is vilal. Also be sure it is done ba a qualitied organization that deals strictly with data and telecommunications. Evan if you are only hooking up tavo or three systems, it shnuld be done prnpcrh and to building standards. An improper cabling job can lead tn headaches and lost producthih..

¹ 5 TRAINING

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T«n rules ol thumb on training in a network environment:

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l. If you have your oavn net«ork specialist in lhe otlicc. individual user training,'on nehvork t)motions is not absolutely necessary. It never hurts for pax1ple to have adequate avnrking knowledge, ho«ever.

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¹7SOFTWARE SELECTION I! sun though most of today's nct«orks look and feel like DOS, that dnesn'1 mean that any IX)S application will function correctly (if at all) in the net«x1rk. Be sure that the programs ynu need to use are compatible with the network you afc ga1nlg lo 1nstall.

¹8 WHAT IF... Wailing tbr disaster to strike isn't goaxt business, and certainly isn't good I'or nehvnrks. Be sure lo cover as many "What Ifs" as possible, and document

your plan ot auack.

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It'you decide tn let a dealer or VAR (Value Added Reseller) dn the installation tor you, be swe to make your selection « isely.'I'here is nn substitute for experience. Going «ith an untested vendor coWd end in disaster, If possible. see if you can aisit t«o ol' their installations, and talk ln as many reference sites as poss1ble.

Some hardware ynu should seriously consider include a lape back-up unit («ilh tapes, ol' cnursc), an unintnruptable po«er supply for the Fileserver, and a fast modem lbr on-line suppnrt.

¹4 CABLING

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One way in which you can streamline the nctwnrk process and reduce training time is through a well ca~rdinataxt menuing system or by adoptiing a GHI such as Windnavs as your primary aapcmting cnaironmcnt. By relieving. the user from learninngchvnrk jargon and complex commands, ynu are aLso reducing their stress levels.

Avoid doing, an entire net«ork installation on yourar«TI.I)ring in an experl « hn can give you a digercnt perspective on the direction ynu should go. Getting a second opinion is never a bad idea. '

2. If you don't have a nehaork specialist in-house, and rely on your vendor heavily for support, be sure to have evavyone trained nn the basics, and at least one or tavo people trained on more advanced tmuble-shooting and administrative techniques.

¹ 9 SUPPORT (Ioing il alone could end up costing. you in lost time and money. Arrange for a service and supporl agreement with your vendor.

¹10 PLAN FOR TOMORROW As the needs of lhe users on the net«ork will no doubt change, so should 1our network be able lo adapt. Puture factors such as the expected number of users, hard disk space, and cabling should be addressedbefore installation.

IN SUMMARY Nchvnrking in the '90's is an integral pari of the evolution of the compuler. Be a«are that like all things a business it must be done right. If ynu have any question please fell free to contact a network specialist at the AN(3 I.ocation nearest you

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THE COMPUTER PAPER JULY'92 Concinnagpmn page 33 tive "mirror" layer on top of a plastic film. NeXT disks use a single laser to both read and write data. To write data to the disk, first the drive applies a magnetic field to the disk. This field is oriented to write the binary digit 0 on the disk. Then, a laser is used to heat a sector on the mirror layer to its Curie point, or the temperature at which the crystals in the mirror layer change their polarity to match that of the magnetic field. This makes all binary data in the sector consist of Os. The drive then orients the magnetic field to write the binary digit 1 on the drive. The laser then heats all the sector's areas where a bit must be set to a 1, to the mirror layer's Curie point. To read data onto the disk, the drive first removes the magnetic field. When it uses the laser to aim a beam of light at the mirror layer,a phenomenon known as the Kerr effect causes the crystal alignment to alter the polarization of the refiected beam. The amount of beam polarization determines its intensity, and a polarizing filter in the read head then determines whether a 0 or a 1 was read on the disk by the level of beam intensity. As in CD-ROMs, lasers enable a large amount of data to be written in a very small space. Several magnetooptical disk drives have been introduced, most providing 512 - 640 megabytes of storage per cartridge. However, Maxtor has introduced a $6000 drivecapable of storing more than 870megs of data on a cartridge, with the potential to store 1 Gigabyte (or 1024 megs). While magnet~ptical drives hold great potential, several factors have contributed to their relative obscurity in the computer industry, For example, while the NeXT computer shows many of the potential uses for Magnet~p tical technology, the price of such technology ($8000 per disk drive, and at least $150 for one cartridge) forced NeXT to abandon their use in their lowend NeXTstation computers. Also, the slow access rate of magnetowptical disk drives (60 milliseconds, as compared to the < 20 ms speeds found in conventional hard drives) have caused potential users to use WORM drives (or very big hard drives) instead. Currently, price/performance issues make magnetomptical drives too expensive for conventional microcomputer use. However, as this technology is further devc:loped, it has the potential to seize many of the markets now dominated by WORM drives and large hard drives. In fact, since NeXT started using the 600MB-plus optical storage technology in its machines, a whole new dass of 128MB magnet~ptical devices have bc:come popular. These devices are now on offer from a wide variety of manufacturers for connection to most PCs. A noteworthy effort to "commerdalize magnet~ptical technology has appeared from Insite Peripherals. Founded by Jim Shugart, one of the engineers behind the original 5 1/4 inch Soppy disk drive, Insite Peripherals has developed the Insite 1285VM Drive, which provides an innovative new twist on magnet~ptical technology. Unlike CD-ROMs, WORMs, or "NeXTtype" drives, the I285 uses removable 8 1/2 inch disks called "flopticals." Capable of storing up to 25 MB of data, fioptical disks are veiy similar to high4ensity floppy disks in design. The I285 can read/mite to both

that can be stored on floppy disks. Insite Peripherals solved this problem by embedding an optical seivo track (using lasers to precisely etch the track markers) onto the surface of conventional highAensity disks. An infrared LED is used to follow the tracks, so magnetic heads can be aligned to be more precise. Since the read/write heads are made more accurate, lasers can etch tracks on the disk more densely, and the LED can easily follow the tracks. This allows many more tracks (15,000 per inch, as compared to the 185 tracks per inch found on regttlar 8 1/2 inch disks) to be used on fioptical disks. Roughly translated, this means that much more data can be

ly. To make it easier for the drive's magnetic heads, floppy disks have always had a very limited number of tracks (or grooves) per inch. While this solution improves reliabiTity, it reduces drastically the amount of data

Reprinted trom STRapod 16/82bit Magazine No.7.07laaue ~.

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any computer with a SCSI interface. One serious problem with current fioppy disks is that they tend to wobble, mahng it difficult for the magnetic read/write heads to scan the data on the disk accurate-

trusty hard drives for granted. Except, of course, when the trusty hard drives run out of space or when the ancient technology used in their trtisty hard drives fails, causing an interesting phenomenon known as a hard disk crash. Many new mass-storage technologies have the capability to provide more storage space while protecting our systems from the flaws of current hard disk drives. While hard drives are currently useful, alternative methods of data storage will become a vital part of the computer industry's future. •

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types of fioppy disks, and can be used by (Floptical drives currently sell for about US$650.— EeL)

quickly stored and accessed from disk. However, the slow seek time of Insite's drive (65 ms) and its relatively high cost (around $850 for OEM/VARs and computer manufacturers) has prevented it from going head to head with current hard disks now on the market. Most of us take disk storage technology for granted. While the newest Graphical User Interface, powerhouse microchip, or the latest and greatest in multimedia technology all inspire a sense of wonder, we seldom take more than a passing interest in the storage devices used to handle the most important aspect of any computer: data. It seems that computer users take their

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lomega announces Pro line of removable drives that can boost the average storage capacity per disk to 180 MB. The new product, called Stacker for Iomega, is available for PCs with ISA bus (US$549); Microchannel bus ($549); and parallel port interface

($415).

Iomega has released the Bc,'noulli 90 Pro line of removable drives. The company says the new family of products store 90 megabytes (MB) of data per removable disk, but are available with a special version of Stac Electronics' Stacker

The drives sport a new mechanisxn that is said to improve access thne to 18 milliseconds (ms). Ioxnega claims that disk caching software included with the new products reduces the effective access time to 9 ms. The company maintains that the new mechanisxn is quieter and runs cooler than previous Bernoulli drives, for even longer life. Bernoufli drives are avaihble for a wide r ange of c o m puters, in cluding P C , Macintosh, NeXT, Sun, SGI and others. Prices start at US$849 for a host-powered external drive for AT-bus PCs. Contact: lomega, 800-777-6179.

Rodime Offers Ricoh Rewritable Optical Drives BOCA RATON, FLORIDA, MAR 50 (NB)Rodime Systems is about to introduce two rewritable optical drives for Macintosh systems based on Ricoh drives. The new drives will be compatible with all Macintosh systexn software from 6.07 up, including System 7.0. The Condor 650e is a 650 megabyte {MB) wapacity, 5.25-inch drive based on the Ricoh HyperSpace drive which turns at 8,600 revolutions-per-minute (rpm) to achieve 57 millisecond (ms) average access times with a sustained one MB-per-second data transfer rate. This would compare to CD-ROM drives which have accesstimes from 850 ms to well over 600 ms. The second drive is the Condor 180e (128 MB), based on the Ricoh 5.5-inch

Transporter Drive which turns at a slowe 8,000 rpm rate and offersa data transfer rate of only 640 kilobytes-per-second with an average access time of 45 ms. These ar e b o t h m a g n eto-optic rewritable drives, but the Condor 180e can also read discs mass produced (published under the new 8.5-inch 0-ROM standard which is very like a small CD-ROM but stores only 120 MB of data instead of the

550 MB cried on a larger CD-ROM disc.

Ricoh builds optical drives but sells them to manufacturers who integrate them into computer systems or con6gure them a aden systems for existing computers. Contact:John Dean, Ricoh,408-4824SOO.

Maynard Intros Transportable New Faster C}uantum HDs Tape Backup Systems Geared Toward Workstations LAKE MARY, FLORIDA, APR 14 (NB)Maynard Electronics has introduced the Irwin EzPort transportable tape backup systems. EzPort connects to the paramel port of desktop, laptop, or notebook PC, or PSf 2 systems. Maynard said the unit does not require a separate controller card, and shares the PCs parallel port with a printer, elixnfnatfng the need to connect and disconnect either of the peripherals to use them. According to Maynard spokesperson Anne Lardner, the special cable connects the tape drive to the computer. A port in the tape drive accepts a cable from the printer. Only one of the devices can be used at a time, Lardner said. Maynard said they will start shipping EzPort with its EzTape DOS software in May. EzPort will have a suggc'.sted retail price of$699 for the 120 megabyte (MB) versionand $799 for the 250MB drive. The company says EzPort can backup a 40MB hard drive in less than 10 minutes. EzPort is compatible with the installed base of Irwin Accu Trek systems. EzTape is a menu driven prograxn, and

ofFers unattended backup as well as the ability to select full backup or only selected files. Maynard also offers EzTape software for Windows as an option. The Windows version includes xnultitasking capability, allowing the backup to be done while other tasks are being perforxned. Data compression, automatic scheduled backup, network support and an integrated tape librarian are also included in the Windows version. Present EzTape users can upgrade to the Windows version for $59. If you do not already use EzTape, the Windows version has a g69 price tag. Network support is provided for Novell, LANtastic, IBM's PC LAN (local area network), and TOPS. The AccuTrak system provides for the exchange of data between minicartridge tape drives marketed by IBM, Compaq, NCR, Hewlett-Packard, NEC, Data General, Zenith, and other distnbutors. The EzPort drive can also interchange data with tapes written by EzTape for OS/2 software.

MILPITAS, CALIFORNIA. MAR 16 (NB)Quantum says it is offedng 426 megabyte (MB) 8.5-inch hard disk drives called the Prodxive 425i beginning next month. The new drives are small coxnputer systems interface (SCSI)Cased or Integrated Drive Electronics (IDE)-based models and offer 256 kilobytes of random access m.emory (RAM) as a cache buffer for improved perfonnance,the company said. Qmntum says the new drives are geared toward the workstation market. The company said its previous hard disk drives have been well received and in 1991 about 20 percent of workstation hard disk drives were Quantums. The SCSI versions will ofFer an optional Fast SCSI, also known as DifFerential SCSI. Fast SCSI is a mode of data transfer which allows twice as much data to be transferred, up to 10 MB per second as opposed to the older 5 MB/second 1bnit imposed by the SCSI-1 protocoL Fast SCSI also allows for longer cable lengths with increased integrity of the transferred data, Quantum said.

Read/Write Multiple firmware is available on the new IDE4xased AT models and allows data transfer in block sizes larger than one sector, which also nnproves ' the data throughput speeds, the company added. The cache buffer on the new drives is segmented, allowing for lower seek times by increasing the number of read requests the drive can 'fulfill from the data it has already read into the cache buffer. Both read and write caching is supported via the company's proprietary Discache and Writecache firmware. Speed increases of up to 50 percent are possible with the Discache, while Writecache can increase the data throughput by as much as 250 percent, Qtxantum maintains. Quantum says it manufactures 8.5-inch and 2 5cnch hard disk drives in its Milpitas, California manufacturing fadlity in capacities from 42 MB to one gigabyte. Contact: Quantum, tel 408-894-4000.

Contact: Anne Laxdner, Maynanf Electronics, 407-262-4288.

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Emulex Says its$57K Rewritable Optical Drive Is Cheapest C OSTA MESA, CALIFORNIA ( N B ) Emulex has announced its Palomar family of rewritable optical storage systems which the company says are designed to offer a faster alternative to tape back-up and storage on large systems at a lower cost per megabyte. Emulex says it offers turn-key optical storage in sizes from 15 to 85 gigabytes (GB) for small computer systems interface Unibus, and HSC interface(SCSI), based VAX systems or dusters. Full systems come with a host adapter, optical jukebox, and jukebox management software, Emulex said. Teri Blackledge, director of product marketing for Emulex, added that the Palomar system eliminates the need to patch device drivers and accept data stored in non-standard formats. The Palomar is the only rewritable system that offers the user of both file system standards and native VMS device drivers. "The system will plug~dy lay with VAX systems or dusters and will write data that's interchangeable with DEC's WZ104 rewritable drive," stated Blackledge. In the storage of such a large amount of data the file and volume management

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terminals or workstations, the company added. Laseraccess, a utility for backup and random access file restoration Rom the optical discs, is also available from Emulex. The company says the product has caching techniques incorporated into it that allow the copy of data to the optical discs to be three to five times faster than the VMS backup. Also, access for restoration, which could take f'rom minutes to hours with the VMS file restores, can now be accomplished instantly with the random access provided by Laseraccess, Emulex maintains. Emulex says pricesstart at $57,585 for 15 GB jukeboxesand go to $205,000 for the 85 GB jukeboxes. More information is available from Emulex at 5545 Harbor Blvd., P.O. Box 6725, Costa Mesa, CA 92626, or by calling 800854-7112. Contact: Emulex, tel 71 4468-5499.

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Hong Kong: CSSL Pioneers Laser, Imaging for Banks NORTH POINT, HONG KONG (NB)Hong Kong based reseller CSSL is to become one of the first Hong Kong distributors to bring laser technology and imaging applications to its IBM AS/400 banking customers. The c o m p an y h a s an n o u n ced Archive/2, an optical disk storage and retrieval system from UK-based financial software house Kapiti Systems, together with support for I B M ' s f o rthcoming AS/400 Optical Disk system which will incorporate an imaging capability. The products will both be incorporated into Kapiti's Equation banking system, for which CSSL is the exclusive Hong Kong distributor. Equation will be one of the first IBM AS/400 banking systems to integrate laser and imaging technology. IBM's AS/400 Optical Disk system will provide laserMsed storage and retrieval for both text and images. It will enable documents such as checks, customer mandates, loan agreements, trade finance documents or photographs to be scanned and stored e lectronically o r t ra n smitted o v e r Electronic Data Interchange (EDI) networks. "Image processing opens a wealth of opportunities for banking customers to improve their service," said Patrick Lam, division manager at CSSL. "In particular, the ability to use EDI in departments such as trade finance will enable documents and their associated messages to be transmitted simultaneously. Trade departments can then focus on the physical movement of goods rather than on paperwork." Lam added that optical storage of photographs may even become essential as pictures are increasingly used on check guarantee and credit cards to prevent Raud. Kapifi's Archive/2 system is designed to store all reports and customer documents produced by the Equation banking system,

with designated data being passed directly from the AS/400 to the optical disk. The system also includes fadhties for automatic updating ofthe index which can be defined by the user for ease of access and retrieval of stored data.

"Archive/2 will enable users to reduce the quantity of historical data held on their main system, and so speed up the processing of their normal workload," said Lam. He added that Archive/2 will be available to existing and prospective users of Equation to provide storage and retrieval for vast amounts of data contained in banking reports and customer documents. "Laser technology will be of great interest to the Hong Kong market," said Lam. "By cutting down on the huge volumes of paper generated by most banking operations, customers will be able to make substantial saving in storage space and expense. This is a vital consideration to companies here and in other regional centers where rents are high." A cost benefit analysis for Archive/2 demonstrated payback to be less than two years in paper savings alone, Lam said. The system is already running on two sites in the UK and a further three are being implemented. Each optical disk has a storage capacity of 940 MB, roughly the equivalent of a million pieces of A4 paper. At around US$150 for each disk, the cost is cheaper than more traditional methods of archiving. To store the same volume of paper, 142 rolls of microfilm or 1,900 pieces of microfiche would be required. As an integral part of Equation, fiexility is a key element of the application. Access and retrieval of stored data is available through a WORM (write once, read many) optical disk reader, connected to a PC and printer, which may be local to the master optical disk system or remotely linked via a local area network. Archived reports can be received 4a dumb terminals linked directly to the host AS/400 processor. These options will allow branch offices to retrieve reports held on the master system for printing locally or centrally, as dictated by security requirements, providing a common, global system. Contact: CSSL, Tel +853 806 1622.

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Micro Drives vs. Flash Memory Cards MOUNTAIN VIEW, CALlFORNIA, MAY 14 (NB) — The lower cost and increased storage capacity of flash memory cards is expected to give microdisk drive mass storage technology a run for its money. But a new study says the microdisk drives are expected to still dominate mass storage technology bya ratio of2:5 by 1998. Until recently, flash memory, or memory that can maintain the information stored in it even when the power source is off, was too small in storage capacity to be considered. However the new moves in increased storage for fash memory and miniaturization have brought creditward sized flash memory cards into serious contention with microdisk drives. Market Intelligence, in its recently released study, predicts both technologies wiH grow substantially from the $1 billion market in 1991 to more than $12 miHion by 1998. Both Intel and AT&T have introduced fash memory devicesfor personal computers. While the Intel cards are less expensive they require a special interface and special software. The AT%T cards, however, boast t he advantage o f a n s t a ndard I D E (Integrated Drive Electronics) hard disk interface, so they look to the computer just like a hard disk drive. Flash memory currently has the advantage of being removeable, more rugged, more reliable, lighter, faster, and saves on power consumption, MI said. But the fact that it is more expensive and was only recently introduced will hold it back from dominance in the funire as a standard technology, MI added. MI says the price gap between flash memory and microdisk drives should narrow dramatically, which would make flash memory more attractive. But rumblings of advances in microdisk or spinArives that are cheaper, more rugged, easy on power consumption, and as lightweight as fash

memory cards will hurt fash memory in the race for dominance, MI added. MI is predicting that Sash memory cards will hold 40 percent of the combined total mass storage market by 1995. Even though the cards are more expensive now, specialized applications such as hardware for harsh industrial environments, supermarket pointaf-sale terminals, medical monitoring, avionics, and digital camera are expected to be dominated by Qash memory cards, MI said. Microdisk drives 2.5-inches and smaller are now dominant in data collection devices like hand-held terminals and portable medical diagnostic equipment, according to Ml. The smaller "form&ctor" 1.inch and smaller drives are used for the smallest hand-held computers including palm-top, pen-based, and sub-notebook sizes, MI added. Even smaller 1.5 and 1inch drives are expected by the mid 1990s, MI maintains. Profit margins might be higher in flash memory, MI hinted. In the microdisk market the product life cycle is only 2 to 5 years as smaller drives are replaced for consumer demand by largercapadty drives.Father, profit margins are low due to the heavy competition, the company said. Not a surprise, MI said theJapanese are likely to move into the U.S. market share in the '90s. Price competition is expected to increasingly move U.S. companies "offshore" to the Far East to cut labor costs,MI added. Mountain View, California based MI describes itself as specializing in research in high-technology markets.The company says it gets its informafion from interviews with marketing and technical experts in each market segment. Contact:Amy Arnell, Market Intelligence, tel 415-961-9000, fax 415-961-5042.

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with viable storage' systems which would eliminate both the bulk, and ineffiiciency. of paper storage of documents which range from memos to maps, diagrams, and even coflecdonsof images. The FBI, IRS, and P ostal S e r vice a r e already making use of imaging systems and in the near future these agencies will increase the amount they spend on such systems, but other agencies will also move to this technology. Nearly 70 percent of agencies now use either mainfi".une- or minicomputer+ased image storage and retrieval systems, with about 20 percent using microcomputers to record and access images. A survey last year by CETS Fcrrimerit GPEFB pEBter ¹w s revealed that 42 percent of 211 responding federal, state, and local government agencies interested in imaging technology expect to have a system in ptace by

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T HE COMPUTER PAPER JULY'92 4 1

Electronic Documents:

I'e a er

anua s soe e~ B Y PETER T A L B O T

e cently I w a s lured int o friend to a writing course in Toronto called "Designing Student Manuals." What I didn' t know at the time was that the course wasn't really for writers at all. It was actually designed for performance artists who had teaching aspirations. The instructor s theory was that by combining their performance skills with reasonable writing abilities, the result would be instructional documents fit for an exhibit. But she got more than she bargained for. One project was submitted on a floppy disk and contained detailed

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Your sitisfaetion is our rlputilon. documentation on the use of computers and sound synthesizers in electronic music, complete with flow charts explaining how they communicated with one another using the MIDI system. As the musician writing the manual utilized a computer in his performances, and since anyone wanting to study this type of music would have to be c omputer-literate, t h e decision to submit the proj ect in electronic (disk) form was perfectly natural. His peers loved it, saying it was clear, well organized and interesting to read. Because it was carefully cross-referenced, students were able to jump from one section to another easily. Using his skills as

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ContiueafPem Page41 a performer,the author piqued his readers' curiosity in the more complicated chapters with humorous phrases such as "Bach the Electrician." Clicking a mouse pointer on the Bach icon or phrase immediately called up a graphic of the famous musidan sporting a tool belt and holding a pair of linesman's pliers. The text that followed was equally interesting. Apparently the instructor of the course was less impressed. She failed him for not producing apaper copy of the project.

Peper Copies Die Merd As a guest in the course, I kept my opinions to myself. But I was glad to see the majority

of the students in the class plead this person's case. Those of us new or unaccustomed to a computer environment often need some convtndng that electronic documentation is just as valid as the hardwopy version. In fact, many computer professionals stQI place more crediMity in something spelled out on paper than its electronic counterpart. This is to be expected. Public relations specialists learned years ago that if you place a person in f'ront of a set of bookshelves for a television interview, that person's credibility immediately rises in the eyes of many viewers. This is because most of us assodate books with knowledge. The image of a person surrounded by hundreds

of floppy disks just doesn't command the same respect, at least not yet. But the idea that lack of paper means lack of information couldn't be further from the truth. Online documentation is big business, although the technologyand the way we use it — have a long way to go. Training manuals on diskette or mainirame systems offer many benefits, especially when we consider that the find/search facility available on most software virtually eliminates the frustration of looking for words or concepts. Unfortunately they also require some degree of computer literacy. And this is where the musician's manual hit a sour note.

...many computer professionals still place more credibility in something spelled out on paper than its electronic counterpart. Some General Guidelines

Today there are electronic manuals on topics ranging fiom American Sign Language to foot care. Whether or not they succeed depends largely on the planning that goes into them; knowing that your manual is destined to be circulated electronically means a different approach is required in writing it. Expect some compromises, and remember that many of the rules that apply to paper manuals apply to online manualsas well:

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I. C onaider Your Audience Is your audience comfortableenough with computers (PC or main&mme), or will the idea intimidate them? Ease them into the new medium gradually. Be prepared for, and encourage, criticism S. Consider Access If you' ve already promoted the idea of a central location for office or system manuals, designate a terminal or PC as communal, forthose who don't have their own. S. Pay ParticuLsr Attention To The Front End Of The System An opening screen is like the cover of a book; if your readers don't like it, they won't open the book. If you' re still unconvinced that "user4riendly" is a critical design feature, consider one viewer's description of a system's fiont end: he referred to it as a 'Tylenol 5 Screen." You just know that's a userhostile system. 4. Avoid "Pixel Paddng" This is the electronic equivalent of not enough white space. A duttered screen, like a duttered page, is bound to scare off your readers. 5. Cosmider The Format Be prepared to edit/rewrite the document as the hardwopy format rarely works well in the electronic version. 6. Be Sensitive To The Presentation Remember that readers may not visualize the document on corporate letterhead, which may affect its credibility somewhat. These last two points deserve special consideration. Traditionally the dream application tried to overcome the "database" look by imitating the physical appearance of a book. Today's highwnd systems even go so far as to provide the user with an interactive touch screen that simulates the turning pages of a book More recently writers, rather than pro. grammers, have become involved with the actual design of the systems and are abandoning this approach as impracticaLJust as no one was comfortable with the simple tex. tual approach of yesterday, no one today is fooled by the simulated book that appears on screen. Future online documents will probably be a hybrid of these two attetnpts with increasing emphasis on graphics and crossreferencing.

THE COMPUTER PAPER JULY '92 43

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This effort to look like a book does, however, illustrate a rather serious obstade onhne documentation will have to overcome: point of reference. Most manuals, especially those that rely heavily on illustration, overwhebn us with reference points. Page numbers, scribbled users' notes, graphics and multi-colored tabs all serve to guide us through the manual without geuing lost. When we 6nd exactlywhat we are looking for, we often fold down the corner of the page — just in case. Floppy disks react rather poorly to this type of treatment. Maintaining your point of reference in an electronic document can be a formidable task Thankfully, writers sensitive to the problem are coming up with some creative solutions. Microsoft's Excel, for example, comes with a hypertext manual that includes a "Here-You-Are" map to tell the user exactly which topic he or she is in. From the map userscan jump into any of twelve different chapters for spedfic information. The amount of informafion in this Excel "hypermanual" is relatively small, but the concept is interesting. There is one advantage to this reference problem that technical writers am capitalize on. The next time you purchase a software package,for example, consider the reason the manufacturer produces a small "Getting Staxted" manual to accompany the large, detailed one: most people are impatient. After spending several hundred dollars on software, getting at the information relevant to their specific needs is very important. Documentation that outweighs War and Pcaca ishr more likely to end up as a text holder than a user's guide. I can recall being in a software store once, and overhearing a fellow say, "Don't you have a simpler package? Look at the size of the

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THE COMPUTER PAPER N L Y '9 2

H o >v

T o BY lQM

here are a number of pointeof asale (POS) software systems on the market today. The vast majority manage inventory, customer, and transaction databases. This means that if a customer purchases an ardde of inventory, the computer automatically updates the inventory database by removing one item, updates the customer database with a record of what the customer has purchased, when they purchased it. It then records what they paid for it, updates the transaction database with total sales and payment type information to be transferred to the general ledger. Other transaction types such as layaways are handled in a simHar manner, as are returns and voidL

Bo proparod to make the right choice

SE L K ( ::T

WATERS ': 'Os'Q eh

puter — even if you have to bide it under the counter. Do your have budget restraints? What can you afford? There is POS software on the market ranging from $149 to $5000

plus. Accounting for your invostmont Do you want an accounting-based systemor a POS system that can be linked to your present accounting system (or any of the ether very good accounting systems that exist today)? Approximately half of the systems currently on t h e m a r ket w ere designed with the accountant in mind. Others were developed for sales derks, but with the ability to compile information to be fed into a good accounting software package. If you are presently using an accounting p a ckage, w h y c h a n ge? Ch a n ging to an accounting-based system w o uld necessitate more expense retraining on the new accounting system as well as the

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To pick the right software package you .sfaf '. ua4> must first be prepared. Preparing yourself can be a timewensuming, but eventually POS package. rewardmg experience. Do you carry accounts receivable? If so, methods are average cost, actual cost, Ltro You may also wantte consider the use of a consultant. There are many retail consul- i t w ould be best to have at least this sub- (last in first eut ), and HFO {first in 6rst tants who wHl sit with you, discuss your busi- ledger account handled by the POS system out). The enly two methods acceptable to ness, help you determine your needs, inter- for speed and ease of use. Revenue Canada presently are actual cost Do you have layaways? This is a special and fifo. view prospective softwarecandidates, set up feature, so if you do a lot of layaways, it demonstrations, and make recemmendaAnother consideration with inventory is should be a strong tions. how easy it is to enter. Does the method of point in d e ciding inventory entry require the typing of the If you decide to do which POS software the job yourself, start ~• same information over and over again? by determining your Does a new size matrix have to be designed needs. First consider with each new inventory item? The average ls it easy to use'? w hether t h e r e a r e Isy retail user may have very little keyboard Ease of use is one of industry factors that experience and as such the catty of inventhe most important make your business ffy tory must be simple and accurate. factors to be poaunique. A good customer~anagement system dered. Who is going • can pay for itself over the short term. Ask if 858 t 8 L I 1FIICCII to use the system? If What do younoodle the system has some type of form-letter genthe system will be If, for instance, you are erator. Bulk mailwuts with the personal operated by a sales in the softgoods industouch to your best customers are one way te clerk with little comtry, a size matrix is a compete with the big guysl uter keyboard experequirement. rience the system Alternatively, you may Don't boafraid to ask heul o m ob e in the hardware g g j Ask for demonstrations of the software. Be date t ha t . T he business — where smaHprepared to spend from two to four hours process of completi tem t r a cking a n d per demonstration to get a feel for the ing a sale should be t weighed items become product. During the demo, try to deter• so easy that a manual a factor.In the grocery I I mine whether you will have any trouble is not required. business, interfaces to communicating with this vendor. Trouble Do you require other hardware such as a e at the first meeting could mean future the use of multiple scales. gas pumps. autf problems. terminals {registers) external displays be• • Den't be afraid to ask other people in due te voiume er comeamust. your industry what they are using. Ask them depar tmentalization? if they had it to do over again, would they As well, the system If so, t h e s ystem still purchase the same software? must be able to accept should be network UPCs (Universal Product Does the vendor seem flexible) Can Codes — the ubiquitous black bars you see c o mpatible. Multiuser versions of software they accommodate the time constraints you require the abgity te lock the use of one printed on every tnanufactured product may have in your business? Can they train these days). Ia the gift business, meaawhHe, custemer or inventory item recerd on one after-hours or in slow periods? Do they you may want to sell items individuaHy er as terminal so that the same customer or seem willing to repeat training if refreshers inventory item cannot be updated at the a set (such as cutlery or dishes). The term are needed) same instant on the other terminal, thereby for this in computer software is assemblies. Caa modi6cations be made to the softcausing erroneous information to be saved ware?If you run a gift business, a bridal regto the database. Make room for the nom system istry program might be one of your main Next, do you have the necessary space I s the system to be used by multiple concerns. Will the vendor add this to your stores reporting to a head of6ce? This fearequirements? You then need to think program or at least modif'y it te link to a about where you are going to put the sys- t u r e adds a magnitude of dif6culty and third-party program? tern — the sales counter is a popular cheice. p r o bably requires the indusien ef telecomAsk for references. Any reliable software Whea you' vedecided where you want it, munications between operations te transfer vendor wiH have a list of references that may data. you need to make sure there is room fer a be caHedto verify the claims made by them. computer, monitor, keyboard, andfull-size Check out the references and make sure printer~ s h o uld smaHer,more compact that the technical suppert promised was equipment be ordered? POS systems can be given and that aH was delivered as contractmade to look and operate almost exactly ed. Don't stop there — ask about weaknesslike a cash register. You can save some es, technical support, training or reliability. money by accommodating the fuH-size com-

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What is included) Dees the system include training in the purchase price or is it additional? Some systems are sold with a minimal number of hours of training and then an hourly rate is charged for subsequent instruction. What is the technical support pelicy of the veador? Is the technical support induded for a limited time? What is the fee for subsequent technical support? What is included in the technical support fee? b it only telephone supporter is fax and personal support given as well) How often is the program updated? Will program updates cost addidonal money? Yeu should consider buying the complete solution from one vendor. Although you may save money in the short term by buying your own equipment fram a discount house, you will leave yourself open to argtuneats about whose fault a system failure may bel The hardware salesperson could claim the software is at fault and vice versa. If you buy both the hardware and software from the same vendor, they are responsible te make sure it operates correctly. On-site service contracts are generally more expensive than standard arrangemeats. Consider whether the loss of your machine for a day er twe will be disastrous. Is the company established? How long has the company been i n b u siness) Remember when yeu ask this question that the IBM Personal Computer only came ea the market in 1981. Ask if the company should become insolvent — or cease te support the product you are purchasingwhether there is some plan ia place to maintain your system, er at the very least make the source code available so yeu can continue te support yourself. Same companies have their software in escrow for just such an event. Selecting the right pointaofMe sofbvare and the right vendor can be a very hard decision. Correctly made, however, it will reap invaluable rewards for you and your business. Incorrectly made, it wiH cost you time, money,and confidence. • Tom Nafara is a longtime vendor and developer of POS syatatns at Sand Dollar System Daaign in White Rock, British Columbia. He can ba reached at (804) 588-4654.

T HE COMPUTER PAPER JULY '92

Is the Mainframe Dying? Maybe Yes, Maybe No I

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claim, 'Nobody,'" asserted Joseph Alsop, president of Progress Software. "The economics of downsizing — either to a lowwost, highyerformance VAX or to the client server layer — are so compeHing that the only reason to have a mainframe is that you' ve already got the thing in the first place," remarked the top oificial of the relational database company. But Umang Gupta, president and CEO of Gupta Technologies, gave a response diametricany opposed. "I take exception to the

notion ofthe main&arne becoming obsolete," stated Gupta. Systems such as IBM's MVS mainframe stand a good chance of lasting at least another 20 years, because customers appreciate the high level of support being supplied by current mainframe vendors, he predicted. And even when thecurrent main&ames do die out, new computers with similar capabHities will arise to take their place, he added. Neither Gupta nor the other panelists brought up the name of the supercomputer. But Gupta did speculate that, in thc; future, there will be different gradations of servers — large ones for central

records storage, and smaller ones at departmental levels — playing host to desktop clients. Some large servers will be roughly equiv. alent to the main&ames of today, suggested Gupta, whose company builds applicadons, database servers, and connectivity software that runs on PC LANs in dient/server as well as cooperative processing environments. Dennis McEvoy, president and CEO of Cooperative Solutions, concurred with Gupta to some extent. "The MVS main&ame wiH stay around because of itscapacity," said McEvoy, noting that "capacity" should be measured in terms of "the ality to manage large databases" as wc;H as in number of MIPS. Mainframewquivalent capacity is still absent &om LAN+ased systems, although Unix will probably grow up to the same level eventually, said McEvoy. According to McEvoy, most customers for Cooperative's client/server transaction

processing software need main&arne solu-

tions aswell, since their applications tend to include databases requiring five gigabytes or more in storage. Another speaker, Mitchell Kertzman, steered the middle course. Mun&ames are still alive, but probably not forever, said Kertzman, president of PowerSoft, the maker of a client/server development environment forlarge commercial and government applications. "Nobody's building new applications for the mainframe any more," commented Kertzman. As a result, the lifetime of a

main&arne is being defi ned bythe bfe~de of its applications, together with the cost of maintaining the hardware and software. "Mainframes will be around for as long as thc. economics of keeping applications running on them makes sense," he conduded.

,It's Xba.t Simp/r r Survey Says People Like PCs, HELP CRI1R(hall

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FREMONT, CALIFORNIA, JUN I'7 (NB)Logitech'snewly released "PCs and People" surveysaysresults show personal computers (PCs) are not something people are afraid of. In fact, Logitech sayspeople like their PCs and women outnumber men 2 to 1 as PC users. The statistics appear geared toward promoting women PC users. While Logitech admits most of the previous market research has shown 84 percent of PC users are men, it says its survey done by ADF Research ofSOO computer users shows different figures. Serge Timacheff, of public relations for Logitech maintains the management information systems (MIS) people and those making the buying decisions are stiH mostly men, but the majority 'of computer users surveyed wet'e women. The report says PCs may be removing the "glass ceiling or offering women parity with men in work situations, and also mentioned people are decorating their PCs and giving them names.

The survey, polling exclusively people

who already use PCs, said three out of four people see PCs as work companions, 98 percent think of PCs as a valuable aid when it comes to getting work done, and four out of five said PCs are fun to use. "People don't harbor hidden desires to rid themselves of their PCs, the survey added. Timacheif said Logitech did the survey in an eifort to validate the company's direction for development and introducnon of sensory devices for PCs. "We see the video Input as the eyes, the trackbaH or mouse as the hands of the computer,' Timacheff said.

Logitech also entered the dangerous and sensitive ground of d i f f erences between men and women PC users by saying the survey showed dramatic gender differences. The company's survey said men and women who use PCs equally share the responsibility for clerical and administrative functions, and women perceive greater utilitarian benefits from PCs while men tend to

focus on touch~duel improvements. The survey also said 84 percent of the women think computers are fun, yet 44 percent of the women surveyed. said they view computers as a necessary evil in business today. On the other hand, the survey said men were more likely to use sensory type computer input products (like a mouse), more men than women wanted computersthey could talk with, more men said they'd Hke computers that are a more natural or intuitive extension of their own senses, and more men than women thought PCs with further human ways of communicating would encourage greater numbers of people to use computers. The survey was performc,d via telephone interviews with 501 computer users, 6S percent who were women. Companies were

randomly selected by size (between 50 and

550 employe:es) and spedfic inclusion was made of branch offices of Fortune 1000 companies so there would be easier access to qualified respondents, according to ADF Research. Logitech makes trackbaHs, hand scanners, and mice and is headquartered in Fremont, California

THE COMPUTER PAPER JULY'92

A a

st e m s D i s

B Y G E O F W H E E L W R IG H T Manufacturer:Alfa Systems 011-44-81-555-5022 Canadian Dlalrlbutor: The Diverse Business Group 604-596-6088 Price: $3 2 99 for floppy disk model Storage: 3.5" 720K/1440K drive and 5.25" 360K/1200K drive, 20 MB hard disk option Inlerfacea: Telephone line cord with plug, Serial pokt for communication Central processing unit 8MHz 8088 Dlaplay: 2 x 16 character LCD Dfakefte confroller. PC/AT standard Modem: Rockwell multi-standard FAX modem capable of halfAuplex operation at 300, 2400, 4800, 7200 and 9600 baud t seems like the fax machine is everywhere these days. Sending documents by phone saves a great deal of time and, for international information interchange, it is often essential. If a diagram inJapan is needed'in Vancouver, faxing it across is the obvious answer. Unfortunately, though, it isn't always this easy when dealing with other types of information. If you opt for using one of the many "remote control" packages available these days —such as PC Anywhere III for P~o mpatibles and Carbon Copy or Timbuktu Remote on the Mac — you need to keep the remote control package running all the

serial communications channeltime and really dedicate that PC and with one channel used for control modem to the job. You also need to over the modem and the other for ensure that whomever you are sendthe serial port. The serial port is ing your data to at the other end has wired so that it can be used with a the same remote control package, pIlll tel. has enough disk space for the files The rear of the unit is a bit more you are sending and so on. In short, intriguing, with a 9-pin serial port Phased file transfer over the teleand an auxiliary socket. The former phone line can be cumbersome, can be used to talk to PCs, while the complicated and expensive. latter allows connection to a teleAlfa Systems' Diskfax offers an phone or fax. Using special "comintriguing alternative to direct transpanion" software, several PCs can fer or e-mail. Rather than forcing share a single Diskfax over a netyou to set aside a PC at either end work and send files to a remote for the job, Diskfax incoiporates disk Diskfax without leaving their desks. drive controller, modem and comThe keypad is by far the most intermunications software as a single esting part, though, with 21 buttons device. Instead of paper, it uses disks and three LEDs. It also houses a and will transmit the contents of a 2xl6 character LCD screen, used to disk to another via Diskfax by teledisplay prompts and information. phone. The receiving device conAMB Syatema' Dfaktax hopes to do for remote file transfernng The actual keys are set in a rectantains a blank floppy or internal hard di s k s m a kes an instantly usable what the paper fax machine has done for paper-based remols gle, with numeric in the middle and communications. functions outside. Starting from the copy. All Diskfaxes use the same top the first is Send, used, naturally software and can communicate at enough, when sending information. identical speeds. Pressing this and inserting a disk causesare fitted as standard. The mechanics of these drives are the same as those found in the Diskfax to examine its contents, after Hardware which it prompts you to dial. Numbers are PCs and offer 1.44 and 1.2 MB capacity, At first glance, the Diskfax looks like a tall entered via the keypad and once this is fikx machine — with a matt grey finish and a respectively. done, the rest is automatic. Next in line is a series of simple plastic buttons on the top. These drives are controlled by a standard IBM PC ATatyle disk controller — and button marked Receive, which also has an Measuring 259mm 'tall by 198mm wide by obvious job. Striking it sets the machine to 298mm deep, it resembles an external disk the whole Diskfax unit itself is run on a receive data, and this is the default mode drive unit, but has a large, colored, keypad good old 8 MHx Intel 8088 processor. The on power up. stuck to the top. hard disk model features an IBM XTwomGrrktirkued ark pagek/8 The front of the unit sports two floppy patible hard disk controller and both verdisk drives — both 5-inch and 5-inch types sions of the product employ the Z8550 dual

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Crpariristedpore page 47 Last in the top row is Unload. Used in conjunction with an internal hard disk, it copies any stored messages to a floppy disk. The hard disk model contains a 20 MB d evice, capable o f holding a great deal of data. The c h eapest Diskfax model is a floppy disk only version.

Typesetters could welcome it too, as some of them accept PostScript 6les via modem — and the 9600 baud transmission speed of the Diskfax makes this attractive.

The Diskfax holds out the hope of

vastly broadening

Who needs ltV Interesting question. The answer is probably people in large.companies who could send data around branches

complex e~ syst and WANs. It would also be

the number of potential users of PC based clata communications.

Pricing T he price of t h e Diskfax is its biggest problem, although North American distributor s T he Diverse Business Group promise that prices will drop as volume increases. You will currently pay $5299 for the basic floppydisk version an d s everal h undred d o l l a r s more for the hard disk model. These prices are comparable to what you would expect to

ever, is that it's often one of the simplest elements of the package to fix. No redesign is required — just some long hours slaving over a spreadsheet to figure out whether increased volumes will make up for loss of potential pro6t on the current high price. And the company is willing to lease the machines foraround $100 a month. So if you save at least that in telephone costs by being able to Diskfax your long documents instead of faxing them, then it may be worth using a Diskfax now, rather than waiting for the price to drop. I could also see strong arguments in favor of using Diskfax in corporate environments where secure fax and simple data-transfer systems are essential.

trade and for companies with lots of PCs, but few modems to pay for a highl send information in fax machine and original format to each other. The; Diskfax t h e y are also ahnost exactly what you would offers the potential of becoming a given have to pay for a copy ofPC Anywhere III,a department's data communications out9600-baud modem and a good 586SX PC. let — thereby eliminating the need to buy Alla Systems,developers of the Diskfax, individual modems for lots of PCs. daim price is n ot a problem. Diskfax is In addition, it could replace the need w i t hout doubt ore m convenient and easier for expensive multigage faxes. Sending a to use than a dedi'cated PC tucked away in a 50-page fax in the conventional manner corner running a remotewccess package. can take up to half an hour. "Diskhxing" A n dthere are sign 16cant cost savings to be the word-processed file containing that made by not having to waste valuable comsame 50 pages of information would take pa n y resourcesnoestablishing PC-based you less than a minute — a huge potential c o m munications systems in your company savings for those who send lots of computor by sending long faxes and racking up ergenerated faxes to people capable of long~tance charges. readingthe same document on~een. The best thing about high pricing, how-

and

(N Ebcv

Conciuslon The Diskfax is an interesting concept and holds out the hope of vastly broadening the number of potential users of PC-based data communications. If it succeeds, it could do for the computer world what fax machines have done for the document-processing world. That's a tall order, but Alfa Systems has made a good start and now needs to follow through with adjustments to the price. If you need a simple and relatively fast way of transferring files from point to point, then Diskfax is worth a look — just be aware that, at least for the moment, you will pay a premium for doing so. •

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A us P a eA e a B Y GEO F W H E E L W R I G H T publisher: Aldus Corporation Distributor: Aldus, 411 First Avenue South, SeaNe, Washington, 98104-2871 Phone:(206) 628-2320 Minimum hardware requirement: 286, 386 or 486-based PC capable of running Windows (et least 386SX) 2 MB of RAM (4 MB recommended). 20 MB hard disk (40 MB recommended), mouse INlnimum eoflwaro requirements: MS-DOS 3.1, Windows 3.0 Liat price: $199 (US) or $99S when purchased withPageMaker 4 for Windows

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atabase publishing has always been something of apaor relation to desktop publishing. Yet there is actually a huge potential market for database publishing. Producers of catalogues, telephone directories, product directories and direct

do is load up the database file (or files) containing the data you want to publish. To do that, you go to the Query menu and select the option to Create Query Table. There are two modes you can use in

real use of database publishing technology — but few of the producers of database pubhshing products have so far had much success in marketing them. It should thus come as no surpxise that the major players in the desktop pulshing industry have now taken up the challenge by securing marketing rights for database publishing products to run alongside their own DTP offerings. In the case of market leader Aldus Corporation, th e c o m pany r e cently acquired the worldwide publishing and marketing rights to the %Findows-based PageAhead desktop publishing productoriginally developed and marketed by PageAhead Software of Seattle. PageAhead allows you to query, retrieve and format data from ASCII and dBase Ilies and arrange them in such a way that they can then easily be placed into PageMaker 4 for Windows. Within PageAhead, you can sort the data in the database, combme data f'rom multiple database tables and create "calculated Selds' I'rom the data.

except an SQL expert, the QBE system is likely to be by far the easiest. Once you have selected Query By Example, you then need to select a database on which to carry out the query. If your default database type is dBase, PageAhead will show you a file list of all .DBF f1les from which you can choose to create your queries. PageAhead then brings up a spreadsheet-style grid on the screen, with the name for each Beld in the database becoming the name of each column and the record in the database running fram left to right across the screen. If you want all the records in the database to be included in the Snal, databasepubBshed document, you can then just use the QuexyNow command — and PageAhead will go and retrieve all the data f'rom the database. A more likely scenario, however, is that you will want to publish only some Seids — such as names and addresses. To select those, you tell PageAhead which Selds you sforr 'rwant to include in the final report by clicking on the tick-box beside the name of that Beld at the top of its column (e.g., to exclude the field Employee's Salary from the report, you dick on the tick%ox to the left of this field

mail marketing campaigns can all make

Veiny PaleAheasI

You start PageAhead as a separate application, rather than from within PageMaker. It has its own icon on the Windows desktop

and operates entirely independently (which is fair enough, given that until recently it

was sold separately f'rom PageMaker). You then have totell PageAhead a few things about your work — starting with the type of database Ble (dBASE or ASCII are the only two formats on offer), the "target" PageMaker publication into which the database information will be placed and (if Windows hasn't aleady selected one for you), the target printer. Then things start to get interesting. One of the first things you are likely to want to

preparing your query — either SQL (Structured Query Language) or QBE (Query By Example). For almost anyone

UK Survey Shoms Fax llsaIIe And Costs Inc reasinii ARLOW, ESSEX, ENGLAND, JUN 16 (NB) — According to a suxvey from Gallup, usage of fax machines is skyrocketing. However, perhaps more worxyingly, is that the survey indicates that the growth is being paralleled by a massive increase in costs, which Gallup daims is out of control. The survey, carried out on behalf of Pitney Bowes' fax division, reveals that 51 percent of users have increased their usage of fax machines on the past year, despite the recession. Ninety~ne percent of users believe that fax machines help increase their productivity. The suxvey, which covered the Finandal Times top 500 companies in the UK, showed that regular fax users in the US and UK now send an average of 40 documents a day, with UK users topping the league with an average of 61 documents a day. Interestingly, almost half of the major users of fax machines are now using plain paper rather than expensive and "curly" thermal paper. Additionally, while only 29 percent of those who use a thermal paper machine said they wished they had plain paper, 59 percent said they needed to make copies of their thermal paper faxes for filing purposes all or some of the time. This is because thermal fax paper fades after a few months, Meredith Fischer, vice president of marketing for Pitney Bowes fax division, said he believes that some of the fmdings will surprise senior management. "While fax usage has increased considerably aver the past 12 months, operational costs are not being controlled, given that the technology to do this is readily avail-

able, often on machines already installed. Thermal paper, for example, is relatively expensive, tends to fade and has to be copied if it needs to be kept. At l.y pence per copy,for paper and toner,that can add more than UKP 950 a yearper machine," he said. Perhaps more worxyingly,only 20 percent of UK users said that their company had guidehnes onfax usage, compared to 28 percent in the US and 52 percent in Canada. Only four percent of UK users had had any formal training on fax machine usage. Fischer said that he knew that fax volumes were increasing, but the Gallup figures were beyond what anyone had expected. He also said that companies seem to be missing an opportunity to cut costs using the features of the latest fax machines. "In many cases, for example, if they upgraded their fax networks with new 14.4 kilobits per second modem plain paper fax machines, the savings in transmission charges and supplies costs could actually pay for the machine," he said. It also seems that fax machine users waste a lot of money on telephone charges. Only six percent of UK users said they used cheap rate phone periods to send their faxes — most of the latest fax machines can be prograinmed to send faxes during offpeak times, Newsbytes notes. The overall theme of the report is that users are gaining an awareness of what fax machines are capable of, but that they are unaware of what fax machines cost to use. Cantact: Pltney Bowes, Tel: 0279-426731

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tide). Once again, the command Query Now will go off and create a table yielding those results. In fact, it creates two tables — an Answer Table showing the results of your query and a Work Table showing the same results, but allowing you to work on the appearance and formatting of the data while loohng at them. Within the work table, you can sort the data, change the fonts and typestyles used, adjust column widths and carry out all the same kinds of format adjustments you Corotirrrrwf rrro page 56

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50 T HE COMPUTER PAPER

)ULY '92

E V

E W

Da a ase 101

A book by Guy Kawasaki

R EVIE W E D Review of: Database 101, a book by Guy Kawasaki Publisher: Peachpit Press, 2414 Sixth St., Berkeley, CA 94710 (510) 548M93 Price: $18.95 PUMA Ratings 3.75 (on a scale of 1=fcwest to 4=highest) Summary: A bock that pulports to teach you the fundamentals of databases in an easy to leam format. Succeeds admirably, primarily due to the skills of the author, Guy Kawasaki.

FOR N EWSSYTES SY N A O R W A L LACII tioned quizzes." All of the quizzes employ a multiple guess answer. It is normally impossible to guess wrong. Here is a sam-

ple: "Merging is: (a) the process of entering a freeway; (b) an analog act to continue the

human race; (c) combining data from different sources; (d) a Wall Street practice of combining two thriving companies to form a third that is less profitable." To help in understanding the concepts

e new

presented, and to follow some of the examples that Guy gives, there are two demo versions of Macintosh databases induded in a Corttiausrfoa page M

can omo a

(

atabase 101 is a book that was written by Guy Kawasaki to serve as a very introductory tutorial to the art of database design and use on microcomputers. Guy Kawasaki is well-known to fans of Apple's Macintosh computer as the original Apple evangelist. After that, he resigned from Apple and assisted in starting a company called ACIUS whose flagship product — 4th Dimensionis a multiuser relational database. In this book, Guy attempts to educate the masses of peoplewho may be put off by the database guru's jargon in understanding at least a smattering of what is commonly discussed. True to his roots, this book takes on a vety breezy style right Irom the beginning. T here ar e 1 5 4 p a ges i n t h e b o o k . Ordinarily, that might seem like a chunk of reading. However, I found that it took me about 3 hours to go through the book, cover to cover. The book's pages are divided into 16 chapters plus a Preface, Forward, Condusion, and 2 appendices. Each chapter begins with a "cover page" that contains its name, the key concepts endosed within it, and a quote (which may or may not have anything to do with the contents). At the end of each chapter there is a sutnmary scctlon and a quiz+ Throughout the text of the chapter itself, you will notice that text comprises about three fifths of the page. The rest is

given over to white space (presumably for

writing notes') and the constant gray square design that appears to bc a styhstic theme of the book Each chapter is also liberally strewn with cartoon graphics that attempt to apply humor to the discussion in the text. As to the use of humor, be forewarned. Guy Kawasaki is known in the Macintosh world for his sometimes wacky humor. It is one of the features that endeared him to millions of Madntosh fans. In this book, he lets that notorious humor loose. There are many jokes attti double cntendres throughout the text that tend to enliven it considerably. This is particularly so in the aforemen-

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THE COMPUTER PAPER JULY '92 51

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task, then move quickly to a second or third while your hardw are works happily away on the firstone.For instance,OS/2 can install a spreadsheet application while you' re opening a file or printing out a page of graphics. OS/2'srefined Workplace Shell {the way it organizes your screen)allowsyou to group files,programs and devicesunder a single icon. Click on the icon and everything you need for your work is automatically opened up. Information can be dynamically linked from a variety of application sources, so that the data you see on screen is always the latest. Graphics

and text can be 'cut and pasted' between applications no matter what operating system the application was originally

written for.

Finally, the new OS/2 is virtually crash-proof. If any individual application goes down, the whole system doesn' t follow. Only one apphcation has to be re-started. Aff in all, yon'S find that the new OS/2 i; ) is a completely new kind of ammal, at once verypowerful and a very popularpet with your end-users. Contact your Marketing Representative

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As everyZoner knows, modems come in a variety of speeds, from %$ bits per second (bps) to...well, how much do you want to spendtt Note that "bps" is sometimes incorrectly used synonymously with the word "baud." Because it is possible that certain modems may send more bits per second than the baud number they are rated at, it is dear that the terms axe not always the same. 'We explained this complex topic in depth in the April 1991 and March 1992 issues of Iyr ~ ter Pager. Today's 9600- and 1 4 ,400-"baud" modems can, under ideal drcumstances, reach data transfer rates of up to four umes that rate using various datawompression and errorworrection technirlues. (V.$2bis and V.42bis are only two of a plethora of strangely named standards.) Like nearly everything ehe in the world of cotnputers, prices are dropping steadily. Whereas in the early eighties, a 500-bps modem would setyou back a couple of hundred dollars, today you can get a 2400bps unit (with a sendfax option, if you shop aroundl) for half that price. I recommend against getting any modem slower than 2400 bps when miits of this speed or greater can now be had so inexpensively. Recently, 9600- and 14,400bps modems have begun to drop in price, with several brands now resdng comfortably belowthe $600 mark. When connected to another modem that supports the V.42b standard, these units can sustain data throughput rates as high as 57,600 bps. Zonin'I High-speed modems from Practical Peripherals, Supra, Everex, U.S. Robotics and ATI are also highly regarded units. Prices range from about $500 to $800 and occasiona5y higher. External models tend to cost more than internal ones which plug into a PC slot. I prefer external models for their portability and iront~anel displays of status lights. If time is money, you might consider one of these internal or external units as a relatively bener investment than the slower models. Even if you only venture into The Telecom Zone as a hobby, you can never, as Zoners say, have too much speed.

High Speed Not Yetthe Standard

Despite the wonderfulness of having a hotrod modem, you must have high-speed access numbers to dial to make it all worthwhile. There is little point to having a fast modem if you are connecting to a slow

modem, because, just like spouses, the two units must communicate at the same rate. Thus, you should determine what telecommunications services you plan to use in order to decide which modem is ideaL (Remember, though, that fast modems am slow down to talk to slow modems — you just don't want them to.) Generally, the best models are those with V.52bis/V.42bis compatibiTity. These are the fastest and most versatile units currently available.

52 T HE COMPUTERPAPER JULY '92 GmtinncdfnmsPngc 50 disk that comes bound to the back cover of the book. The two are TouchBASE and FileMaker Pro (a Windows version of F ileMaker P r o h a s re c e n tl y b e e n announced — Ed). Guy &equently refers to them as good examples of what your first database should be like since he considers chetn as just thac: first databases that you will likely outgrow. Since he explains that you will be most likely dissatisfieci with your first purchase, here's an opportunity to tty these packagesout before you plunk dewn some serious cash for a product. The biggest question of ail is whether Guy Kawasakisucceedsin explaining things well or not. And whether it is worthwhile

spending the money for the book. My response is that it depends. If you are a complete computer neophyte who, quite naturally, are somewhat taken aback by the terminology and the technelogy, then this book is quite appropriate to yom needs. It certainly does not assume that you know much of anything. If, on the other hand, you are somewhat cotnputer knowledgable, and have dabbled inother programs, then the book'a main intent would be to fill in some gapa in the database area. In such a case, it is still a worthwhile investment. However, if you' ve dabbled in databases to almost any extent, then the book's main appeal lies m reading Guy's writing. There ia hardly anything in the text that you will

not have already known. As to the book's dtle, I find that what it covers would most hkely fill one or two sessions of a university curriculum, hardly enough to justify even the "101" label. However, the name is perfectly acceptable and accurate in its intended marketmg role.

Rating

PERFORMANCE: 4 This book is not turgid.

I found myself laughing out loud several times. All of which were experiences that helped me in gc.tting the most out of this book' USXJQLNESS: 4 I am assuming that the most likely audience for this book is the database neophyte. For you, this book is a

godsend. ~A L: 4 T h e book has a great layout. There are a ton of graphics that are well done. And, I was only able to detect one typo in the whole: book and that was in an illustradonl AVAILABILrrY: 3 Peachpit Press is not one of the better known publishers, and therefore my local bookstore did not carry any of their titles. That is a shame. If chey keep up with their current quality and breadth of fitles, that is sure to change. For now, however, it took some digging to find the book 5 Contact: Suzanne ludlunc, Peachpit Press, 1-800-2N4444.

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CompuServe customer support at (voice) 18008488199 or 61445'M650. GEnie does have a local 960$bps access number. It is 604/6884201. Note that this number differs from GEnie's 800/120D/ 2400kps lme at604/6886992. To signwp for GEnie in Canada 1. Set modem for half duplex (local echo), at 300, 1200, or 2400 bps. 2. Dial 1400-8874830 3. AtU@~prompt,enter: XjMI1999,GEME If yeu'd rather, call the voice lines at 1806458-9656 or 1%00-281%091 for more info. Mind Link has 800- to 24004ps access lines at 604/ 5 7 6-1214, 604/ 6 85-1214

(Vancouver)

HARD DRIVESB

EPSON LQ1Q7Q . EPSON heGON IhSER 0

Compuserve numbers by typing GO PHONES in CompuServe or by calling

(Aldergrove). Above 2400-bps, things get complicated. If you have a V.82bis, V.42bia modem, chal' 604/576-1685 Users with an HEI' modem should cali 604/5766857 or 604/2754081, and those with a Telebit Trailblazer: 604/5760867. Mnd Link's office number is: (voice) 604/5845665.

MONIFOItSI

6 14' svoh .39 np .zss.QQ a MB 7QNsstMM G 14r svGA zsnp .szQ.QQ 6 14' svGA 28 nts NON-ltrtzzlacz.... 3 I5.QQ a Ma 6QNSSIMM GOLDSrhR 14s SVGA .39 DP .z90.QQ 4Ma7Qns SMM . GOIDSTAR 14s svoh .zs DP 33CLQQ tm.'HM z4QQ/9600s/R Phx MODEM ... UBISHt 17s svoh.ZSDP ....... . . .......135Q.QQ MrraUSISHI 1.2 MB PLOP' DRIVE -. UBISM zcs svoh.31 DP ........ ...........242Q.QQ NEC 4FG 15s.zS DP NON-1Ã89HACE..---..950.0Q MrrsUIISK 1.44 MB H,OPPY DRIVE .

I was disappointed t ha t n e i t h er Compuserve nor America Online have local support for 96064ps lines, although both support lower speeds. In a recent online editorial, the president of Amc.rica Online promised 9600-bps access during the next twelve months. Call America Online, (voice)70M488700 or 8008276364 for decaila. CompuServe does. have 9600-bps access from some areas,but net B.C. You can, however, get 9600-bps access Srom the U.S. by dialing 800-851-7166. An increasing number of Canadian businesses are using links to U.S. phone services like CamNet to take advantage of that country's much lower phone rates. For about $0.30 a minute, you can accessU.S.denly 800 numbers via a CamNet line. You can also get a list of 9600-bps

..........52Q.QQ DUhL cARD (MONO/coI OUID • 17.QQ OEM Dos5.Q .9NAM asMszcwo vGaSQQ z56x...........................,....,3s.QQ .295.QQ McatosoFr Dos5.Q .

..6Q.OQ JflsU lX900 ... ......... 7s.QQ Gvo h 560 wlNDowhccKERA't512K iDR sQ.Q Q 34Q.QQ ~ Jrtsa DL110Q. MtcROSOFT wlNDows 5.1 . ..9Q.QQ JrtsU DL110QcoLQUR ..............—............,37Q.QQ hhachzlNG VGh9QQHctrna 32K coLoURS .... 139.QQ Jrtsa DLtmo . .425.0Q TRIDENT 9000 svGh 256K'ro 512K ..........„.......4s.QQ 'woRDPEET 5.1 FOR %1NDows ............ 3c5.QQ hNhsoNtc 9 PIN sQcoL z4QcPS ...............ZOQ.QQ 'lRIDENTteQQ svoA 256K To 1MB -..................ci7.QQ McRosoFf woRKs FoRwlNDows .........181QQ hNhsoNtc 24 PIN sQ coL 2i4QcPS......... 25Q.QQ hNAsoNIc 24 PIN 132 coL 192 cPs ......... 43Q.QQ lllIDENT 89QQHG1MB 32K COLOURS .............. 114.QQ MtcRosoFT PUBUsHERFORwlNDows ... 158.QQ

There are mnnerous pocketed modems available, especially appropriate for laptop and notebook computers. (Most portable cemputers have an eptional internal modem, but often, third-party products have better performance, features or

prices). Severalcompanies make pocket~ized V.82 modems, including U.S. Robotics, which makes the WerldPort 9600. The company also makes WorldPort 2496, a portable fax/data modem, and WorldPort 2400/MNP, a p MNP4 modem. Macronix (408/4538088; wepulshed

ortable

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makes the MaxLite portable modem, a tiny 2400bps unit with MNP-7 error correction and data compression and 9600-bpa sendand-receive fax capabilities. Listing for US$499, it comes with either PC or Mac

software and cables. 9600- and 14.4-bps models were announced at this yc,ar's

spring Comdex. •

T HE COMPUTER PAPER JULY'92 5 3

C AN A D A 'S SOF T W

A R E C H O ICE

TIME LINEFOR WINDOWS DRAFIx GADFQRwlNDows by SYMANTEC

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for Windows

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ALLTHE POWER WITHOUT THE STRUGGLE HIGH PERFORMANCE CAD The Time Line approach is simple-to SOFTWARE FOR WINDOWS deliver a high-performance project manager that's truly easy to use. That' s what has made Time Line Software the industry standard. Now, with Time Line for Windows, managing your projects is easier than ever before.

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SmsrtSuite from Lotus is four full-featured, powerful business applications: 1-2-3 for windows, Ami Pro, Freelance Graphics for Windows, and cc: Mail. Together, They'rc a great Value for Windows Users! Pass information from one program to another effortlessly. Smartlcons give you one-click access io the taks you perform the most.

Now the promise of sopisticated computer - aided drafting under Windows has been fulfilled, Drafix Windows CAD gives unparalleled CAD Performance, with the ease of use of Windows!

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1281 Nest al'Oadwmy, VanCOwer, SC V6H) G7 {604) 739-9399 .... Custom Systems with a Quality Difference .... ••

Intel 486/50DX -W 4 ' .. 4MB RAM [60ns] ''"::-+," =".4.",,:„:., 105INB IDE Hard DrOjj'~Ir'-, ' 1.2 or 1.44MB Floppy'br, .1 Parallel, 2 Serial;"1„ 14" SVGA Monitor.. -':,;:,.'...',""„'," . 1 INeg SVGA Car@'::.:..-:,:„ ;":, .... 101 Key EnhancetFg,' ' . 19" Tower .,:<.>.-.'.,~'„'':,.', 200NattPo@4', , '

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1 Parallel, 2 Serial;1~4

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T HE COMPUTER PAPER JULY '92 5 5

Clock Doubling:

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•

Intel's idea about what this technology should be used for is not what you might imagine. It doesn't want every computer manufacturer to go out arid

immediately equip all their PCs with, clock doublerL Instead, the clockAou-

bling technology is supposed to overcome the problem of obsolescence which faces PC users all too often. Anybody who bought,for example, a 12 MHz 80286-based PC in 1987 will have had toface that many times over in the past few years — as the need for more RAM, higher processor speeds

By building this upgrade onto the

not meet. By offering a single-chip upgrade to processor performance, today's 486SX-based systems can sell cheaply,provide allthe performance

main board of the machine, the effec-

most people need at the moment — but

tive clock speed of the processor is doubled~epending on how it is used.

when they start to lag behind, the installation of a clock doubler in the upgrade socket provides a mid-life kick-

computer to achieve maximum system performance.

In a recent demonstration for the press

Introduction to Lotus 1-2-3: July21,23,28,30 7:00-9:30pm

CO M

Intel says it expects the street price

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Clearbrook 854-5777 32465 S. Fraser Way Clearbrook, B.C V2T 1X4. Fax: 854-5703 Toll Free: 857-2676

•

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drives and

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• r

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m e mory - i l l ustrating proper

procedures on setting up a personal computer and conventions regarding handling and use. This course is complimentary with any system purchase from Zegna Electronic Inc.

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This class is designed to give the student a first time look at personal computers. Its focus is on developing informed purchasers. It explores and defines the various types of personal computers, monitors, printers, hard

•

P U T E R S L T D.

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Plebe eall for more Ns fonnation,.

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$500 US by the end of 1992, making it no more expensive than a wordprocessing or spreadsheet package. •

betweenN to 100 per cent.

•

Lease for $35/ month

North Delta 597-4777

for the dock doublers to settle at around

tions at improved performance rates of

• •

Microsoft Windows 3.1: Introduction to MS DOS: July 25,9:00 am -3:00 pm July 13, 15, 20, 22 7:00 - 9:30 pm Saturday

er to these systems.

of the kinds of performance improvements this technology offers Intel showed a deskop PC running a series of normal businesmomputer applica-

•

Trainin Courses

and better disk access times all put demands on their system that it could

components on the main board of the

•

Datamax 386 Packa e 80386-DX 33 MHz 3/2" 1.44 Mb Floppy Drive 40 Meg 17 ms Hard Drive VGA Monochrome Monitor (256 Shades Grey Scaling) 16 Bit VGA Graphics Card MS DOS Version 5.0

W H E E LW R I GH T

lock-doubling technology is exactly what it sounds like — technology which allows Intel to use an add-on chip to double the clock speed (and thus the processor-based performance) of anycomputer that uses an Intel 80486SX or 80486DX processor. It works like this: a spare chip socket is designed onto the main board of new high-performance personalcomputer systems — a socket designed specifically to allow users to install a clockAoubling chip. The idea behind clockAoubling technology is that the processor works in partnership with the

s' Ik

•

0 In continuation with Zegna Electronic Inc.'s committment to computer education we offer an attractive rental program for our students, as well as discounted pricing on purchases.

•

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An i n troduction t o co m puter o p erating systems, with emphasis on the Microsoft Disk Operating System. Students will explore the various commands and procedures of this o perating system as t hey p ertain to f i le access, formatting diskettes, copying and deleting files and creating system diskettes.

•I

•

1•

Continuing from the Level 1 course, students will be

e x posed t o t h e M i c rosoft Disk

Operating System in its entirety. This course deals with batch files, configuration files, and the advanced DOS commands.This course will also touch upon various other extensions of DOS. Prerequisite: Introduction toMS-DOSLevel 1 or equivalent.

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56 T HE COMPUTERPAPER JULY '92

DATA TI&NSMISSIONS CCSI' IOO HIGH?

NmVORKINGPROSU2,e? FAX CCSIS SOARING?

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P Know befoxeyour competitor what's happening in your industry- all over the world. P Accessthousands of free programsimmediately.

~ Read United PressInternational (UPO newswire stories.

you want from the database are more com-

Other newswixteservices include Newsbytes, Syndicated Columnists.

plex, PageAhead can help there as well. PageAhead also allows you to retxieve specific rows from a database table by entering conditions in either a Query table or a Condition table, PageAhead then retrieves only data meeting the conditions you speci-

It's toughout there today. New produds, services,

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To meet the demands of that sector, it developed the 586SL — a low-powered, custom4esigned version of its 80386 processor that combines high performance with low power consumption. While it is not yet by any means the standard offering in xnost notebook computers, the design of the SL makes so much sense that it really does point the way ahead for portable coxnputer development. The 386SL was flrst introduced in late I990 and by the thne of Fall Comdex '91 last November, some 46 companies were announcing new notebook computerproducts based on the chip — some of them chimixxg up to eight hours of battery life. The reason for this fast take-up is that it is priced and designed to take away xnuch of the headache of portable computer design from xnanufacturers — while at the saxne tixne establish a number of important hardware standards. Systems based on the 386SL now run at 20 and 25 MHz and offer the same general performance level as desktop 586SX systems. There's a lot more to the 586SI„however, than just a lower-powered version of the 586SX — awhole notebook computer power management sub.system is built into it. According to John Davie, who heads up the SL division at Intel's U.S. headquarters, the SL is based around a static 586SX "core." Around that central core is built cache tag RAM, cache control logic, an onboard clock, an internal bus controller, memory controller and an AT bus controller. Intel, however, is no longer the only chip company providing this kind of solution. Rivals such as AMD , C h ip s Sc Technologies provide comparable systems. The most ixnportant difference between the SL and any previous Intel or Intetwompatible chips used on portables is the way it handles power management. All notebook systems like to include soxne form of "sleep", "idle" or "standby" mode — whereby your notebook "suspends" itself if you don' t use it for a few minutes and will switch

would expect in something that works with a DTP package. If your conditions for spedfying the data

AppleLinic, Genie, HdoN+ PeaeeNel, Usenetandolher smarm.

service that more and more professionals are using.

years realized that there is a great deal of xnoney to be made i n t h e n o t ebook portable computer sector — probably the f'astest~owing in the PC hardware indus-

PageAhead~tl ap p age49

P Send electmnic mail to CompuServe,Envoy, BIX,' SIYNH',

technology. Expertsevexywhere. But where doyou fmd ail this information quickly and with ease? Learn about the technologythat moreand more people are using. Call today and find out about the

Clock Doubl irt9cowxilusdpu pag $4

855-1 701

fy. In each row, you can enter a complex condifional statement, using any condilional operator, as well as "AND" and "OR." If you place conditional statexnents in difFerent rows, the statements are combined by "OR"-ing them together, so PageAhead retrieves data matching either condition from the database. If you type two or xnore conditions in the same row in the Query table, all tbe conditions in that row are "AND "wd together and all the conditions must be met for the results to be retrieved. If you type two or more conditions in ditFerent rows, they are "OR"wd togetherand PageAhead evaluates the condifion in each row separately. Finally, PageAhead allows you to coxnbine information fiom two or xno'retables into a single Answer table by joining the desired database tables on columns that

directly back into whatever you were doing as soon as you touch a key. Before the 586SI„ the problem was tha there was no standard way of trying to pro vide "suspend." or "resume" modes on note book systems. Each manufacturer had to figure out their own proprietary way of solv ing this problexn — and quite often the solu tion introduced software incompatibilities Many notebook systems, for example, could not use their Resume functions in conjunc tion with Microsoft Windows 5.0 when it was first shipped — and some still can' t. Others had problems rtuming OS/2. To solve this problem, Intel developed what it calls "systexn managexnent xnode" in the 586SL. It is a new CPU operating mode that is entirely invisible to operating systems and applications, provides full ISA compatibiTity alongside power management memory, power management interrupts and resume instruction handling. Intel claims that manufacturers who go with anything else but the 586SL will find themselves having to rewrite their BIOS code, wait around for new chip sets and will have to do a great deal of customization for their hardware and OS of choice. The number ofmanufacturers hopping on the SL bandwagon at last fall's Comdex would indicate that the Intel message is winning through. Manufacturers ofSLbased portables now include Acer, Dell, Epson, Everex, Grid, Librex, Mitac, NCR, NEC, Sharp, Toshiba and Zenith — with more expected toannounce further new systems within the next few months.

Condusion

Intel's message in designing both the dockdoubling upgrade for desktop systems and the 586SL for notebook computers is that they should yield a more diverse and rewarding fuutre for coxnputer users. By allowing manufacturers to more easily make their PCs upgradable, all kinds of desktop systems can be developed for different applications — without manufacturers worrying that p r o cessor technology improvements will make those systexns obselote too quickly. Likewise, the advent of tbe SL hasalready encouraged a much greater divergence of notebook systenxswith some now using a pen interface and yet others ofFering color flat screens. •

contam sumlar data, such as product serial numbers. You can perform what Aldus calls "inner joins," which include only those rows exist» ing in both tables, or "outer joins," which include ail rows from the table identified as the inclusive table, even if there is no matching row in the other table. You can join as many tables as allowed by yourdatabase package. Even joining two dissimilar tables is not that difflcutt — you just join each with a third table that has a column of data in common with the flrst table and a column of data in common with the second table.

Vordlc!

PageAhead is a highly professional, easy to use and well4esigned piece of sofxware. If you want to produce nicely-finished database documents using PageMaker, then you really should buy PageAhead. Although you can do it without using PageAhead — oryou could even opt for the Ventura DataBase Publisher System that outputs to Ventura files — you will, at some point, coine up against soxnething that it call t do.

Using PageAhead, we were hard-pressed to think of a database publishing job you couldn't do with it — except perhaps one where the capabilities of PageMaker itself were reached. But that is another issue.... •

T HE COMPUTER PAPER JULY'92 5 7

COMPUTERSYSTEMS INC

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' I,IRIX 386SX 2OMHx Notebo'ok' ":-' '-.'~~ - -:~-.'-" >''

,Intel-386S+'2{lfvtlfi-'CPU/®~~4 3

ONE YEAR

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KiCKS Computer isproudto present therevolutionary KiCKS 486l.ocsl :..Sus System. With the32-bit local busslot on board, it enables theCPU tot'";,,:,"„ :commwiicstc with I/O device (graphicscard, disk contmller, dt LAIsf devicesetc) at 32-bit whichwssnotpossible forconventionsl 486 ISA %8tssystem.The problemwith 486 ISA bussystem isthat it canonly accommodatc16-bitl/O device; inthcsesystenis,the CPUstill has 32-bit 8:" communicationwiththeon-boardmemory, buteverythingslowsdownwhen-,,'. wetissending sndreosjving infonnationthroughs16-bit ISA busdevice. Up ".;:-,',: M e=, 'tilnow,theonlywsyyoucanfullyutilizethe32-bit486CPUistospend~~'-'; extra $2,000 to mvest m anEISA bussytem; nowwtth therntroduction of ";— ,:KICKS'8 486 LocalBus Sy~,you can get EISA perfotttusnccfor{he pri,". ' ~ofanISAsystcm. '> X~: W!":, "~ "

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Features: True Intel 386DX-25 CPU IMB (70ns)'RAM, Expandable to &MB IAMB 5.25" or 1.44MB 3.5" Floppy Drive 82MB 17msIDE Hard Drive I: I Interleave IDE HD/FD Controller 2 Serial, I Parallel, dt 1 GamePorts Trident 9000 SVGA card 512MB 14" SVGA Monitor(1024x768,.3lmm dp) Focus2001 EnhancedKeyboard 13" Tower Casew/200W Power Supply

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Features: True Intel 486SX-20 CPU 4MB (70ns) RA1W, Expandable to 32MB 1.2MB 5250 or 1.44MB 3.5" Floppy Drive 105MB 19ms IDE Hard Drive 1:1 Interleave IDE HD/FD Controller 2 Serial, I Parallel, ph 1 GamePorts Trident S900C SVGA card 1MB 14" SVGA Monitor(1024x768,.2Smmdp) Focus2001 EnbancedKeyboard 13" Mini Tower Case w/200W Power Supply

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Features: True Intel 486DX-50 CPU 128K internal Cache memory 256K exteaal Cachememory 4MB (60ns) RAM, Expandable to 32MB 1.2MB 5.25" or 1.44MB 3.5w Floppy Drive 125MB 15ms IDE Hard Drive I: I Interleave IDE HD/FD Contmller 2 Serial, 1 Parallel, dt 1 GamePorts Trident 890DCHi-Color SVGA card 1MB 140 Non-int. SVGAMonitor (1024x768,.28mm dp) Focus2001 Enhanced Keyboard 19" TowerCase w/200W Power Supply

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•

Monitor

•

Raven 2406 24-pin printer (color upgradable) Color Kit for Raven 9105 & 2406 Raven 241624-pin printer Raven 2418 24-pin printer Raven 246524-pin wide carriage printer

Miscellaneoos AT Multi I/O card (2S, 1P, I G) $15.00 $129.QO Soun d Blaster Soun d Blaster Professional Basic (no MIDI kit) $199 . 00 Soun d Blaster Professional $259.00 Grav is Joystick $39.00 Y<ableforgamepori qrr'~ x vi> $ 895

ADIMicroScan3E14" non-int, SVGA monitor1Q24x768,.28dp $455.00 14" Grayscale VGA monitor 640x480 $139.00 14" VGA monitor 64Qx480,.41 dp $265.00 $339.00 Hyundai 14" SVGA monitor 1024x768„28 dp Hyundai 14" SVGA non-int. monitor 1024x768,.28dp $399 . 00 Q<{', Legend Premium14" VGA monitor 1024x768,.28dp $355 . 00 Legend Premium 14" non-int, VGAmonitor 1024x788,.28 dp $429;00 NEC3FGx15" Multi-sync VGAmonitor1024x768,.28dp $839 . 00 NEC 4FG 15" Multi-sync VGA monitor 1024x768,.28dp $%) 9 .0 0 IDEKM521T 17" non-int, monitor 1024x768,.28mm dp $1169.00

Laser 8 Ink Jet Printer (6' eabie and toner inettfded, Canadian tjjfarranty )

256K Video memory (8pcs 4464-80ns) 256K video memory (2pcs 44256.80ns) 512K Video memory (4pcs 44256-80ns) 4MB 70ns sIMM 4MB 60ns SIMM

QdeO GraphiCS AdaptOr

Cannon BJ-10eX BubbleJetw/ Auto Sheet Feeder $435.00 Hewlett Packard DeskJet 500, 3 PPM, 300 dpi $539.00 Hewlett Packard Deskjet 500 color. 3 PPM, 300 dpi $9 9 9.00 Hewlett Packard Laser Jet IIIP Laser w/ scalablefonts $1439.00 Hewlett Packard LaserJet III Laser w/ scaiable fonts $2059.00 NEC Silent Writer II Model 95 Poet Script 6PPM $186 5 .M Jet Ram Memcry CardW/1MB fcr HP IIP/IIIP/IID/IIID $99.00 Jet Ram Memory card w/2MB $149.0D Pacific Data 4 Memory for HP LJIIP/IIIP/ill/lllD w/1 MB $149.00 Pacific Data 4 Memory for HP LJIIP/)IIP/III/IIID w/2 MB $1 99.QO Okidata OL400 Laser w/512K,4 PPM $799,00 Raven LP@10 5 PPM, HP ll-P compatible $989.00 Raven LP-530 5 PPM, HP III-P compatible $1199.0

$18.QO $13.00 $26.00 $180.00 $210.00 $42.00

Trident 9000SVGA adaptor256K exp.to512K ., ".'-' .. ' , $55.00 -~;='.„---.' !",I $65 00 Trident 9000SVGA adaptor 512K „.,; . $4ILQD 1MB 80ns SIMM -'.~"-' ~+ $89.00 Trideht&900svGAadaptorfMB ''''~ '~ 256K 70n<BIMM $15.00 $155 QQ ATI VGAWonder XL adaptor IMB (OEM) $179.00 ATI VGAWonder XL adapter 1MBw/ Bus Mouse „=.-"...;:. $ 5 89.00 ATI Graphics Ultra Plust MB VRAM w/ Meme ='' ~ $459.00 ATI 9 600bp; external modemv.42bis w/cable ATI Graphics Ultra Plus 1MB VRAM w/ mouse (OEM) ' $369.00 ATI Vantage Graphics I MB VRAIN w/ mouse $289.00 Car d inal (OEM) 2400 baud internal Modem w/ Sitcom $65.00 $89.00 AT) Vantage Graphics 1MB VRAM w/ mouse (OEM ) $275 . 0 0 Card i nal2400baud internal modem w/Flashlink $299.00 Card i nai2400baudexternalmodem w/Flashlink8 Cab Cyclone XG S.3-Window Acceierator 1MB le $135;00 ~;,j' Diamond stealth+ 3 windows Accelerator 1MB vRAM $35 9 .00 v ' a -cardinal 9690 int. Fax-INodem w/ Bitfax $1S9.09 Supra14,40gbpa Ext.Fax-Modein v.32bla & v.42bIs $399.00 US Robotic 14.4 Sportster S/R int. Fax-Modern $379,00 US Robotic 14.4 Sporter S/R exL Fax4lodem $465.00 -;.;=; $105 00 Microsoft Hi-res Bus or SerialMouse hJ Zoom 9600 8/R FaxModem w/ Winfax 20 $149.00 Microsoh Hi-res Bus orSeriai Mouse w/Windows 3.1 '';"„') $ 1 89.00 :.".'=-Logitech serial or bus Mouse Man $79AS "".'" Logltech I IM M / wmd 3.1' $129.00 Math CO It OCCeS Legend 3-button serial mouse (400 dpi) ~ -..'., , $ 2 5.00 $11 &DO Logitech Scanman 256 ,"„,;„gg>4",;.>~"-':~ ~ $'l65.00 '$299JIO intel 80387SX 38 Prolab256Grayscate HandScanner w/ OCR Software ' $169.00 $285.00 ==-':: --'" ' .

Software Accfxtc Simply Accoun8ng for DOS or Windows $'l2 9 .00 Adobe Type Manager v2.0 for Windows $85.00 Aldus Pagemaker 4.0 $589.00 Borland C++ $419.00 Borland Turbo C++ $86.00 Borland Turbo C++ for VVindows $129.00 Coral Draw 3.0 $479.00 dBase IV 1.1 $649.00 dBase IV 1.5 $649??0 " Digital Research DR DOS 6.0 $95.0D Harvard Graphics for Windows $429.00 Lotus 123 V2.3 $429,00 Lotus 123 V3.1 Plus $499.00 Lotus 123 for Windows $499.00 Microsoft DOS v5.0 $85.00 Microsoft Office v2.0 for Windows $569.00 Microsott Windows Version 3.1 $119.00 Microsoft yylndows Version 3.1 Upgrade . $69.00 ' '$279.00 Microsoft Word 5.5 Microsoft Word for Windows $375.00 Microsoft Works 2.0 $125.00 Microsoft Works for Windows $159 00 Microsoft Excel for Windows $3%,00 Norton Utilities V6.01 $139.00 PC-Tools Deluxe Version 7.1 ';. -„-:..-'-.= ' $139.00 " " .k = - - . Quarterdeck Desqview 386 v2.4 $169.00 Q arterdeckQEMM386v6.0 ~A $79.0 0 +=.=-= .-<~ =- w-" -.~=.' '„:.;,' $95.00 WinFax Pro +2.0 )- "'L "='$339.00 word Perfecl version 5.1 Word Perfect for Windows $339.00

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Panasonic5.25" 1.2MB floppy drive ;@„.,., y~ " Panasonic 3.5" 1.44MB floppy drive . Quantum 52MB (17 mS) V.C. IDEW/64K CaChe Western Digilal 62 MB (17ms) V.C. IOE w/64K cache

@, Quantum105MB (17ms) VC. IDE w/64K cache Teac-105 htlB(19ms) v.c. IDE w/64K cache fs@:,W~ @ I$375.00 '~-'"'"< $429.00 Maxtor 125 MB (15ms) V,C. IDE w/64K cftche

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p son o .Ixn pnn er cable for connecting Colorado tape fi/U for 2-floppy system $ 1g.QQ Fujitsu OL1100 24-pin color printer Colorado External Kit w/ FC-10 for DJ-20 Fuj>tsu DL1100 color kit 'i"~' ColoradoExternalKitw/AB-10for DJ-1D& DJ-20 Fui?tsu DL3450 wide carriage printer $499 QQ Backpack QIC 40 {4Q/12QMB capacity) ' $589 QO . Fuj'tsu O~SO color Nt BackpackQIC-BO(80/240MB capacity);.,+.,~: : .'"=:. ,g:= . INDC2120TaprrCariridge „~ $2750 W' Raven9102&pinprintmg Raven 9105 9-pin printer (color upgrad/Sbie) '.

$39.00

$26500 • ."'BQot Matrix Printer $349 00

colorado AB-1 1 externeltepeadaptorkitferoJ->o(22MB/min) $42.00 Colorado FC-10 tape adaptor {4AMB/min) for OJ20 $109.00

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Tangent Enhanced Keyboard . F ocus 2001 Enhanced Keyboard Focus 2000 Plus Enhanced Keyboard „,, Focus 5001 Enhanced Keyboard .'g'> Fuji 0 0 c ti sne a d Ke bo ~~ „ ~ >--."., " " '' ~ , ' ~—, ori h gate Omnikey 101 HOED ~ntrOller r„-.~,,;= 4g~ ~:-j(.'.. $15JIQ -' = Wdrihgate "~ ~ ' ~ c.W~,'-.,'.:.,"' Omrxlrey 102 16-bit IDE HD/FD corriroller ' $25.00 ' Northgate Omnikey Ultra 16-bit IDE HD/FD comroiler w/ I/O (2S,1P;1G) 1 6-bh Intelligent IDE HO/FD controller $49,00 16-bit IDE HD/FD cache controller w/512K exp. to 8.5MB $ 2 25.00 COrnptjter CaSe ~ 4 D k t Ca / W C S Af o S & LEO 13" Mini Tower Case wi 200W Power Supply & LED .;.:-:=:; Tape Drive 19" Tower Case w/200W Power Supply & LEO Display 25"TowerCasew/250W PowerSupply& LEO Display ~

$127.00 $145.00 $159.00 $199.00

Cynx 83587-20 ~ ++' Cyr xi 8 3867-25 Cyri x 83D87-25 Cyri x 83D87-33 . Cyrix 83O8740

$69.00 $65.00 $265.00 $345 .0 0 $ 4 1500

Q uantum Pro 125MB (15ms) V.C. IDE w/256K cach e QuantumPro240MB (15ms) V.C. IDE w/256K cache Western Digital 212 MB (15ms) v.C, Il?E w/64K cache AIIother brands, SCSIand ESDI hard drives please call. (A/Ihard dr/veshave a minimum 2yr warranty.)

$339.00 $60.00 $295.00 $345.0D $499.00

$369.00 $399.00 $65.00 $575.00 $1 09.00. $1 99.80$23980

tjlhum) I ttemal GMKIN (fto CD) CCEM tjltsufttt Irtlamal CDROM (3 CO's) $89QS

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T HE COMPUTER PAPER JULY '92

BY 6 E O F

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If therewas ever an industry rohere instant obsokscence appeared to be the order of the day, it raouldhave tobethepersonalcomputerbusiness.Pricesof new models are constantly tumbling rahile the resale valuefolast year's latest and greatest plummets with afrightening vefocety ut personal computer users can now take heart. AH over thc: computer industry, manufacturers are working to slow the speed with which the speci6cations and performance of most personal computers are overtaken by technology. The idea of building "future-proof personal coinputers is not new — it dates back niore than ten years — but the need has never been greater. Users are starting to become fed-up with being told that their systems are out of date from the moment they unpack them, while: manufacturers are suffering under th e h ug e weight of internecine competidon throughout this crowded sector. Today's future-proo6ng is carried out by maldng PC systems easier to upgrade. If you choose the right computer, you can now quite easily add more computer memory, iinprove the speed at which it operates, add considerably to the amount of information

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By swapping certain components in its systems, Compaq will let users upgrade its latest range of desktop machines (the 9eskpro M series) from modestly powered machines using the 25 MHz version of the 80886 computer processor to those using the much faster 5$ MHz 80486DX. The speed of computer processorused in desktop systems is commonly measured in Megahertz (MHz) and the faster it is, the higher the number of MHz it will be rated at. This 6gure is also known as the clock speed. Like most manufacturers designing upgradable systems, Compaq has also equipped all of these new machines with high-powered 240enatt power supplies and made most of the non-performance-related parts fully interchangeable between one model and the next. Fmally, the fastest~owing new area for PC upgradability lies in a new "chip dockdoubling" technology developed by top computer processor manufacturer Intel, of Santa Clara, California. (See Clock Doubting, page54 — Ed.) •

Memory Modules) that are easier to insert and offerhigher performance than memory held on ordinary PC expansion boards. The most di6icult area of personal computer performance to improve has long been the computer processor itself — the "engine" of the system.Just as you can't put a Jaguar engine in a VW Beetle, you could not sensibly use expansion cards to turn old PCs based on the Intel 8088 processor into ones using the latest 80486 processor. There have been two solutions to this problem. The 6rst came in the form of purpose-built "upgradable" personal computers. These were designed f'rom the start to use a variety of different computer processors by swapping certain components. Troubled, leading PC maker Compaq, for example, last year introduced a whole new range of extensible PCs. Compaq called this design "intelligent modutarity" and it goes beyond what most manufactur-

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«64K CACHE(UP TO 256K) «4MB RAM(UP TO 32MB) «JAP.1.2 4 L44 FDD o JAP.105MB IDE HDD «2 SER/1 PAR/1 GAME «HI-RES SVGA MONITOR '«lMB VGA CARD «MINI TOWER/DESK TOP «?00W CSA POWER «101 CLICK KEf BOARD

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CHICAGO, ILLINOIS, MAY 29 (NB)A pple is showing off N ewton at t h e Summer Consumer Electronics Show (CES) in Chicago, a product Apple CEO John Scufieyannounced previously at the Winter CES in Las Vegas early this year. Newton is actually part of a product line that Apple terms Personal Digital Assistant (PDA) electronic devices. The flrst Newton is an electronic notepad which Apple boasts will allow users intelligent help in capturing, organiiing, and communicating ideas and information. A pple says its goal is to m ake t h e Newton as easy to use as a pencil and paper. Newton will use technology similar to handwriting recognition pen-based computing technology, but Apple says the difference is several different recognition technologies will come into play simultaneously, rather than one at a time. Apple gave the example of a business person who writes "lunch Jane Thursday" on the Newton, which the Newton would interpret to mean lunch is at 12:00 pm.;Jane is Jane Green, who listed in the user's address book; and Thursday is this Thursday. The Newton would make those assumptions and ask for confirmation by opening a calendar and scheduling lunch from 12:00 to 1:00 with Jane Green. So aH those bits of information, phone . numbers, business cards, directions, meetings, notes, birthdays, appointments, can aH be handled by the Newton, Apple said. But more importantly, users can view the information for everything that relates to a specific client, week, or subject such as "Jane Green." Also, wired and wireless communications abiTity will allow two Newton users to electronically exchange businesscards or compare calendars, Apple said. Faxing a letter, checking electronic mail messages, or connecting to a sateHite news serviceare also possibiTities, the company added. AH this inteHigent help will be brought to users in portable form via a reduced instruction set chip (RISC) Rom Advanced RISC Machines (ARM). The processor, the ARM 610 powering the Newton's capabiTi-

ties, has the power of a desktop computer, but uses less battery power than a flashlight, Apple said. Intelligent cards will be the vehicle for users to get specific functions in the Newton, Apple added. Some electronic devices designed for portable ftrnctions use cards now, such as the Sharp Wixard, which has functions such as time and billing available on insertable cards. Apple and Sharp announced c:arlier this year the agreement between the two companies to jointly design and produce the Newton devices.Also, Apple says it is licensing Newton technology to selected vendors, including Sharp, who are planning to produce their own versions of the PDAs. Apple saysa number of major companies have said they will support Newton and will develop complementary products. Apple named Motorola, Pacific Bell, Random House, Skytel, and Traveling Software. The general areas of third~arty development arc. in communication for use of the Newton in a mobile environment; content products, or interesting and personal information products; and compatibility products for using Newton devices with existing computer systems, Apple added. The first Newtons will be English-language oriented and are expected f' rom both Apple and Sharp in early 1998, Apple said. At the same time he announced the formation of a new division — Apple PIE (Personal Interactive Electronics) — to concentrate on new technologies and products in the fields of computers, telecommunications, entertainment, and consumer electfomcs The PIE division already has 200 employees and has a research facility in Cambridge, Mass., according to Sculley.

rogram m ing

PIE is also working on a new p

language called Dylan, designed for use with portable electronic devices and software. Contact: Apple Canada, 004484-0113 or 41 0-513-5787.

THE COMPUTER PAPER JULY '92 63

New Far Mac: Aldus PressWise 1.0 S EATTLE, W A SH I N GT ON , M A Y 2 7 (NB) — Aldus Corporation has released Aldus PressWise 1.0, a page imposition program for the Macintosh computer. PressWise provides page-handling and pagewdjustment tools for film strippers and production artists. With PressWise those professionals can impose almost any PageMaker or QuarkXpress file from the desktop, says Aldus. For example, you can merge the pages of multiple publications and sort them m a special page list palette. PressWise is intended for organizations that utihze electronic page layout and imaging devices to create printed documents. Commercial printers, service bureaus, inhouse printers and color prepress providers all fall into that category. PressWise uses ready-made or custom imposition templates to automatically accommodate binding options and other

parameters. The pages are then arranged in the correct order and orientation (vertical or horizontal) for printing. The user can also design their owri library of templates to meet their particular needs..A reduced view of the imposition form provides visual feedback PressWise carries a price tag of $2,295, and is available directly from Aldus. It is also being bundled as part of a complete prepress system from some imagesetter manufacturers. Aldus recommends an Apple Madntosh 11 series or a Quadra 700 or 900 running System 7„at least two megabytes of RAM,

and a hard drive. The company says PressWise will run on a Mac Classic with the same memory and drive configuration. Contact: Aldus Canada, 604-275-4140 or 1%00433-2538.

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THE COMPUTERPAPER JULY '92 65

Macs Produce Animated TV Programs SYDNEY, AUPDlALIA,

The second feature will be based on the story of the Pied Piper and the third on Robin Hood, with work on both having already

MAY 29 (NB) — An

Australian animation company, Unlimited Energee, has received a $2.1M contract wit h Burbank Animation studios to complete the biggest animation project ever undertaken in Australia The brief is to produce 13 one-hour fully animated TV features using only Apple Macintoshes, with the likeBhood of a subsequent 13. Each story is independent of the next and is based on a classic tale, but rewritten and modernizeri The first in the series is Frank Enstein, nineties style. A slight departure from the original tale of a monster brought to life in a storm-swept castle, this version still sees the creation of a monster, but the main focus is a water~wered car. The deadline for the delivery of the first feature isJune 8, and the entire series will be completed by mid-1994. "Since signing the contract, literally every waking hour has been spemt worhng on Frank Enstein. We' re all exhausted but the results are worth it. Frank Enstein is exactly how we'd visualhed it to look — and that's fantastic, said Robert Davidson, Unhxnited Energee's founder.

begun. Frank Enstein was begun on the Macintosh IIfx, but since receiving Apple Developer st a tus„ Unlimited Energee has gained access to more powerful equipment. They now use three Madntosh Quadra 900s and Sve h&dntosh Qmdra 700s. Unlimited Energee uses eight optical disk drives which utilize phasechange technology. This provides them with one gigabytc of storage per disk. Unlimited Emergce use 16", 19" and 21' color monitors which provide them with screens large enough to foctrs on every finely crafted detail of the scene they are working on, without loss of focus anywhere on the screen. Software used by Unlimited Energee indudes Pixel Paint, PhotoShop, Swivel 3D, StrataVision, InfiniD, Adobe Illustrator, Publish Itl, Quick Keys, Microsoft W'ord, MacroMind Director, Disk Express, and Disk Doubler. The characters or stars" of the features are hand drawn and then scanned into the scene, while the backgrounds are drawn directly on to pressure~nsitivc Wacom boards.

IVlac Version Of Perform Pro Filler Debuts LONDON, ENGLAND, JUN 2 (NB)Delrina Technology has announced the availability of an Apple Mac version of its Perform Pro Filler. The package enables Mac users to fiil m electronic forms created in Perform Pro for Windows. According to Delrina, the software is Mac System 6.05 and 7.0compadble, supporting all color and monochrome screen resolutions plus font technologies. In usc, the packageneeds a minimum Mac comfig' uration of one megabyte (MB) of memory and a hard disk. A Superdrive amd laser printer are recommnended.

Announcing the software,Larry Levy, Dchina's sales and marketing director, said that Perform Pro allows WYSIWYG (what you see is what you get) "intelligent" forms. These and other features make the package unique in the electronic cress-platform form marketplace. "We' re the only vencioi that offers companies the opportunity to introduce electronic forms throughout the organization regardless of platform for Wmdows, DOS, and Mac users alike,' he claimed.

1 (NB)~ h i pments of Macintosh productivity software will almost double f'rom 1991 through 1996, according to a recent report from research firm International Data Corporation (ID C). ID C sees sales of Macmtosh software dimbing from 1.4 million units in 1991 to 2.7 million in 1996. However, IDC also predicted that in almost every segment of the market-

which includes all mainstream applications, such as database, word processing, and spreadsheet packages — prices will fall and dealer margins win shrink due to increased competition. The only exception will be the database market, IDC said. Database software will represent the fastest growing Mac software segment, IDC forecast, growing f'rom 185,700 units in 1990 to 638,600 bythe end of 1996. That translates to a compound annual growth rate of 22.9 percent. At the same time, revenues will rise from US$67.4 million in 1990 to US$234.3 miillion in 1996.

Database software has historically been little used on Macintoshes, the IDC report said, largely because Mac users buy the

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•

Autodesk Announces AutoCAD 12, Nem Direction

Digital Multimedia Takes Over X-CAD For The Amiga

DALLAS, TEXAS, JUN 09 (NB) — Autodesk says it is not only releasing a new performance upgrade to AutoCAD, version 12, , but is also announcing a new direction induding an open systems approach for the company. The announcements were made at the A/ E / C S y stems '92 show and Autodesk Expo in Dallas, Texas. Autodesk is also developing a platfoimindependent dialog system for AutoCAD so no matter what hardware platform the product comes up in, it has a naive look and feel, Rand said. That's true of am platforms exceptDOS, where the company had to develop its own graphical user interface, Rand maintains. AutoCAD Release 12 is a DOS/Spare release, however Rand says versions of Release 12 that accommodate the other platforms, such as Macintosh, are expectedsoon. Release 12, in general, simplifies and speeds; up the most frequently used CAD functions, the company said. One; hundred and seventy-four enhancements, including improved plotting, and easier-to-use interface, support for structured query language (SQL) and Postscript data exchange, integrated rendering, enhanced drawing tools, and bidirectional file compatibility with AutoCAD Release 11 are in Release 12, Autodesk said. The company says Release 12 has faster zoom and panfunctions,drawing regenerations (regens) are virtually eliminated, entity selection, object snapping, and entity display and hidden line removal are quicker. New functions and commands allow a user to enter anew drawing and begin work immediately, and customers can work in noun-verb mode, by first selecting entities then specifying the operation to be performed. A new AutoCAD S QL Extension has been added (ASE) so links can be created with external databases and database management systems such as dBASE, Paradox, Informix, and Orade. Support for the read, write, and display of Postscript 6les is also induded. Rendering is integrated in Release 12, Autodesk said. With the functionality of Autoshade, and the appropriate hardware, users can create either 25Wolor or full True~olor images of any AutoCAD S-D entity, including Advanced Modeling Extension (AME) solid models, from within Auto CAD. Release 12 for DOS 586 or the Sun Sparcstation is retail priced at C$4,500. AME is another $594, the company said. R and talked about th e f u t ure o f Autodesk, specifically in the use of the product for maintenance operations on large machinery. He said he envisions an engineer with a pen computer could call up a particular turbine and then request the disassembly of a certain portion be demonstrated on the display screen. Rand says there is no reason why video clips of equip-

BRUSSELS, BELGIUM, MAY 29 (NB) — X2000, the entry-level package which offers CAD, the computerwided design package both 2-D and 3-D modelling and will seH for for the Commodore Amiga, has been USQ99, and X~ 300 0 , which has more acquired by the UK-based company Digital options and w il l r e t ai l a t U S $ 5 9 9. Multimedia Inc. X~ wa s previously mar- Distribution in the United States will be keted by AVT, which has gone into bankhandled by American Software (tel 1400-

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Contact: Autcdesk Canada, tel 1-800445-5415 or 416-8464828.

C UMTE X

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225-'7941).

Newsbytes spoke to Richard Nolan, the sales and marketing director of DMI, who said t hat two new versions of X~ w ou l d be available in the next two weeks: X~

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ment repair couldn't be made and stored for display later. Also, if a critical piece of equipment breaks down, Rand said that would be a good opportunity to do repair work on other related pieces of equipment that are dependent on the down unit, and the computer could display that information as well.

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T H E COMPUTER PAPER JULY '92 •

•

Ad Lib Goes Out Of Business QUEBEC, CANADA, JUN 10 (NB)-

Canadian multimedia hardware company Ad Lib has gone out of business, but is now being purchased by unidentified sources, Newsbytes has learned. Operators manning the phones at Ad Lib are telling callers the company has been bought b y u n n a med s o urces. Reportedly, the buyers will allow themselves to be identified whc;n the deal is finalized. Canadian Ad Lib was one of the top three major sound card manufacturersthe others being Creative Labs with its

Sound Blaster products and Media Vision which offers Pro Audio Spectrum. T h e company was on the verge of introducing a new hne of sound cards called the Ad Lib Gold 1000 and 2000Stereo Sound Adapter when the doors closed on May 1, Ad Lib representatives said. Newsbytes had a beta version of the Gold 1000. Ad Lib said the card induded a nc.w MMA Yamaha chip, and a surround sound-module could also be added that created a pleasant, lingering echoing in the sounds when activated.

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Fujitsu LaunchesProducts At Quiet INontreal Show MONTREAL, QUEBEC, JUN 8 (NB) — The Montreal International Computer and Office Exhibition, or Salon International d e 1'Informatique e t d u B u r eau d e Montreal (SIIM), had about 120 exhibitors this year, compared to roughly 200 last year. Few new products were announced at the show, with Fujitsu topping the list of product introductions. Fujitsu launched what it said is the world s first 5.5-inch magnet~ptical disk drive in a one-inch-high endosure. Fujitsu said the smaller drive is possible because of a spindle4oading technique that means the disk cartridge does not have to drop into position when loading. Fujitsu said the smaller size of the drive will make it easier to use as a replacement for conventional disk drives in personal computers and workstations. The ddve holds 128 megabytes of data. Fujitsu also announced a new eightpageyer-minute compact laser printer, the VMSOO. The company daimed the new unit offers faster image and font processing than other printers in its dass, as well as superior print quality and a multilingual control paneL The VM800 is designed to print an average of4,000 pages per month. It has a 150aheet paper tray, with a second as an option, as well as seven bit-mapped fonts and eight scab&le typefaces built in. Due to be available in Canada inJuly, it will carry a suggested list price of C41,995. Third, Fujitsu launched what it said will be an aggressive campaign to recruit resellers in the province of Quebec. Fujitsu wants the resellers to handle its line of image scanners, as well as Norick's image scanning software and the Dunord I2000 PC-to+cannerinterface card. Also at SIIM, Quarterdeck Canada launched the French-language version of its QKMM 586 6.0 memory management software. The new release has French manuals and French text in certain display screens. Contact: SttM, 514-288-8811, fax 514-2889125; Fujitau Canada, 416-602-5454 or 800268-8716, fax 416-602-5457.

QuebecInfo Tech CompaniesReceiveAwards

MONTREAL, QUEBEC, JUN 9 (NB) — La Federation de 1'Informatique du Quebec, a

provincial information technology society, has honored six companies for information technology projects. The big winner in the annual Octas awards, given at a g ala ceremony in Montreal June 6, was Softimage, a Montreal-based maker of animation software. Softimage captured the Octas de 1'Excellence, the SIQ's top award. The company also walked away with two other awards, one honoring its technology and one its success outside the Quebec market. Softimage's software, called Actor, is used to produce threeAimensional computer allhnafioIL Honorable mentions for the top award went to Cedrom Technologies for its work in developing a database system for the Montreal newspaper La jesse, and to ATS Aerospatiale for its work in developing flight simulator systems. La Confederation des Caisses Populaires et dEconomie Desjarchns deQuebec won a technology award for the integration and management of its internal networks.

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trical utility, won an award for a program designed to analyze customers' energy consumption. Also, Le Groupe Videotron won an innovation award for its interactive television system, Videoway. Contacts FtQ, 514-878M76.

T HE COMPUTER PAPER JULY'92 6 9

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BCE TakesOver As Canada'sBiggest Company TORON TO, ONTARIO,

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enue. According to its figures, BCE edged into top spot with C819.884 billion in revenues in 1991, t o p p in g GM

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Canada's C$19.504 billion. The 1991 figG M C anada's C8525.51 million. ures represented an 8.2-percentrevenue The only other information technology increase for BCE, while GM Canada' revc o m p any in the top 50 is IBM Canada enues climbed only 4.6 percent. ranked 16th with revenues of C86.255 bilIn an article accompanying the rankl io n . IBM moved up from 23rd spot in ings, Carsrsdiars Busirscss Editor Randall 1 99 0 . Telus, the newly privatised company Litchfield wrote that the change can only th a t provides telephone service in Alberta jolt some tradisfisonal preconceptions of the rank e d 90 t h — up from 1 03rd — with country'seconomy. The top company in ' C81.227 billion i n r e venues. Rogers the Canadian Business Corporate 500 neiC o m munications, which operates the dat ther felts trees, pumps ofi, extracts minerah c o m munications carrier and would' longnor assembles a product as its primary way d i stance competitor Unitel as well as cable to earn money. It seSs a service — telecom- t e levision services, came 109th with C8995 munication s. million, 100th in revenues. "Equally remarkable," Litchfietd condnDigital Equipment Canada moved well ued, "may be the fact that Canada's biggest u p f r om 141st to 112th spot, recording company is no longer a subsidiary of a U.S. C 8 9 41.4 million in 1991 revenues. InterTan multinationaL It is owned by Canadians, C a n ada, which operates Radio Shack an and a lot of us at that." Tandy stores worldwide, jumped from BCE has been making larger profits than 1 7 2 nd to 125th spot with C8814.9 million GM Canada for several years, and 1991 was i n revenues. no exception, with BCE's 81.529-billion net income weighing in at more than four times C o ntact: Canadian Business, 416-364-4266.

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PEEP COMPU Tlat SYSTIBII

THE COMPUTER PAPER JULY'92

Canadian IT Buyers Focus On Results: IbC Study TORONT©, ONTARIO, MAY 26 (NB)The big challenge for companies buying information technology in Canada in 1992 is controlling costs and better justifying their investment in the technology, according to a study by International Data Corp. (Canada), a market research firm. The study, entitled 'The 1992 Canadian IT Customer Directions and Spending Strategies," said Canadian companies continue investing in information technology despite the weak economy, but are focusing on strategic investments, upgrading older systems, and integrating existing technology.

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About half the respondents favored anopensystemsstrategy. Most commonly,IDCfound this meant adopting a commonoperating system, but not necessarily Unix. The study also forecast slow growth in information technology spending in the coming year. The industry will grow at less than three percent in 1992, said Valerie Dickson, an IDC researcher. The study also looked at at t i t u d es toward new technologies. Respondents showed the greatest interest in workstations, electronic data interchange (KDI), and image processing. Of the companies surveyed, 65 percent said they were using workstations, 48 percent EDI, and 22 percent image processing. IDC also found increasing interest in computer-aided software engineering (CASE) and objectmriented programming. Twentywight percent of the respondents reported significant use of CASK, while another 86 percent said they were exploring it. For objectwriented programming, the figures were 17 percent and 49 percent. Many organizations are looking into downsizing or otherwise adjusting their systems. Downsizing from large central systems to distributed hardware is the most popular direction, with 28 percent of those surveyed saying they are doing so. Four percent reported moving the other way by taking applications f'rom distributed systems to a central host. About 45 percent said they expect to maintain their current mix of central and distributed systems. About 22 percent of respondents said they have moved to dient/server computing, and another 21 percent plan to do so. A further SD percent said they would hke to do so but were not sure they would. The remainder had no plans for client/server computing or considered the concept nothing more than a buzz word, IDC said. Transportation and communication utilities showed the strongest interest in client/server computing, with 80 percent reacting positively to the idea. Financial services companies showed the lowest level of interest at 35 percent. About half the respondents — 51 percent — favored an open systems strategy. Most commonly, IDC found this meant adopting a common operating system, but not necessarily Unix, which is commonly identified with open systems. Common development tools, database software, and programming languages were also mentioned. Respondents also showed growing acceptance of the idea of outsourcingturning information systems operations over to an outside company — but more than two4hlrds still said they had no plans t o do so. More companies — about I p e r cent~ s o showed interest in relying on systems' integrators to help them put together new systems. Contact: IDC Canada, tel 41 8-3694DBS.

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72 T HE COMPUTERPAPER JULY '92

Canadian PC Sales Still Growing; Apple Strong

IBM Canada To Sell Clones Through Separate Unit

TORONTO, ONTARIO, MAY 26 (NB)Unit sales of personal computers grew about nine percent to almost one milhon units in 1991, according to a recent study by Evans Research, a market research firm. However, revenues were up only two percent over 1990, thanks to rapidly dropping prices. A pple Canad a showed very strong perf ormance i n 19 9 1 , Evans said, gaining two percentage points of market share and moving into a dead heat with IBM for the fitle of market leader in Canada. Both had about 10.6 percent of the market in 1991, Evans Research reported. Bill Fournier, senior market analyst at Evans Research, said Apple's increased market share came partly from sales to new accounts and partly from selling more machines to existing customers. The company shipped about 105,000 units in

MARKHAM, ONTARIO, JUN 4 (NB)-

Canada in 1991, he said, up f'rom 79,000 in 1990. Evans predicts Apple wiII ship about 120,000 units in 1992. Evans also reported strong growth in the sales of portable computers, which accountedfor more than 16 percent of the total market in 1991. Portables using Intel's SOSS6SX chip were most popular, accounting for just over 20 percent of the total. I For 1992, Evans is forecasting even better growth in unit sales, at about 18.5 percent. That would nearly match 1990's 15 percent figure. The market research firm also forecast a rebound in revenue growth to about 12 percent in 1992 — again, just slightly below 1990's growth figure, which was about 125 percent by revenues. Contact: Evans Research, tel 41 6-497-9662.

When is an IBM personal computer not an IBM personal computer? When it's an Ambra, sold by a wholly owned subsidiary of IBM Canada but bearing no IBM nameplate. IBM Canada hasannounced the formation of ExperComp ServicesLtd., a new, small company 100 p ercentowned by IBM Canada. ExperComp will sell the Ambra personal computer line, which was also launched in thc: United Kingdom and is due to appear in France shortly, IBM Canada said. It had been rumored for some time that IBM would launch a low- price line of personal computers under a different brand name. IBM offidals in the United States had told Newsbytes earlier that the company planned such a move in Europe, though there was no advance warning from IBM that Canada was also being considered. IBM Canada spokesman Stan Didzbalis said the first Ambra machines are being manufactured "offshore," but that manufacturing in North America and possibly even

in Canada is being considered for the future. To be sold with pre4oaded spreadsheet, word processing, and database softvnee, the Ambra PCs will carry prices starting at C$1.600. ExperComp plans to offer free onsite service and support for one year, plus a toll-free telephone help line. Thc first Ambra machines are to be available in Canada late in August, the company saicL Although earlier rumors suggested IBM might sell its low-price line by mailwrder, ExperComp has instead signed up two national distributors, Merisel Canada of Concord, Ontario, and Hartco Enterprises of Montreal. ExperComp will start off with five employees at its offices in Markham, Ontario, a Toronto suburb where IBM Canada is also based. Andre Turgeon of IBM Canada is serving as acting chief operating of'ficer while the company searches for a president and chief eFPcutive.i

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Printers (All Roland Printers w/2yrs warranty) Fnjitsn DL9N 24-pin, 180cps(2 yrs) ..... $295 Fujtsu DL1100 24pin, 240 cps (2yrs) .. $340 P'ujitsu DLl 100 w/Colar Kit .............$375 Fujhm DL120024-pin 132cohnmn(2yrs) $425 Fujitsu DL3450 24pin, 240 cps,

132 columns(lyr) .............................$515

ZOOM 24IIB int Modem w/Pmcomm..... $85 Fujitsu DL3450 Color Kit................. $105 PR-9102 9 pin, 192 cps....$195 Csrdhrsl96II/24008 Sjk Fax Modem..... $135 Roland Raven PiacdcslModem 2400 PX96 ...................$135 Roland Raven2416 24pin, 192cps........ $295 Intel Sa6sfnrion 4I --.--........--........ $625 Roland Raven 2465 24 pin, 192 cps

I'y ' t

Contact: IBM Canada, 41 6-4744900.

Super Performance 48SDX-ll MHz Intel 486DX-33 CPU

AMI Bios

8K Internal Cache

256KExternal

4MB RAM on Board 1.2 MB or 1A4MB Floppy MEC 105MBHard Disk (VC IDE) 2 serial, 1 parallel a 1 game Trident 8900 1MB Card 19' Towm Case a 200 Watts PS 14' Darius 1024x 768.28 5VGA Focus 2001 Keyboard

$1895 PERSONAL

COMPUTER 45 TUNE UP

Monitors aad Video Cards Onk 16-bit 256K VGA Card ...................$50 Trident 512K card cxp. to IMB ..............$85 Trident IMB Gml ...........,.................... $110 ATI VGA Wonder (512K cxp. to 1MB)

132 columns.....................................$460 w>ouse ............................................ $235 HP Laser Jct IIIP w/IMB 4 ppm ..... $1435 Snmtmn 14" Payer White Monitor .......$135 Dcxxa Mouse ..................................... $25 HP Laser Jot III w/IMB 8 ppm........ $2095 Snmtron 14" SC441 VGA Color Momtor Doxxn 3-BuuonSerial MousewjWindovm$85 Raven LP510 5ppm.........................$985 (640x480) .........................................$250 Lotptech Surinl Mouseman ............. $75 Raven LP530 5ppm...........-..........$1195 Darius 14" SVGA Color Monitor (1024x768 .28 dp) ...............................$335 Lositcch Seria MnmcmmwpllTnnknm3JI $129 Mcrosoft Serial Mouse ................$110 Tape Ltdtttp Units NEC 3PGX 15'%lultisync Monitor MicmsoilScrislMomew/Windows3.0.$180 ColoradoDJ-10 40/60/SO/120 int. unit$265 (1024x768, .28 dp)................................ $8D SoundBInstcr/Pmfcssionnl.........$145/255 ColoradoDJ-20 250MB int. unit ......$350 TVM 3A 14" SVGA Low ItndMonitor MS-DOS V5.0 w/QBnsic ...............$75 Archive 80MB ht Unit .........-..... $450 (1024x768, 28 dp) ............................ $350 PC Toolsv7.1 ...............................$129 Archive interfacecanl.......................$85 Viewsonic 5 Plus 14" Ultra Non-Interlaced Lotus 123 for Wmdows ..................$475 3M DC-2000 40MB Tape Cnrhid8e ... $28 SVGA Moirisor(1280x1024.26dp) .......$595 Wordpcxfcct forWmdows ...,...... ...$325 3M DC-2120 60MB TapeCartridge...$34 Viewsomc 7 17" non-iaterlaced SVGA Windows3.1 ................................... $119 Monitor (1280x1024 28dp) ................$1425 Mottse and Accessories

NOVELL NETWO R KING • LOTUS e WORDPKRFECT e MICROSOFT • EPSON • PAGEMAKER ALL SYSTEMS WITH STANDARD 2 YEARS LABOUR AND 2 YEAR PARTS WARRANTY

T HE COMPUTER PAPER )ULY'92

Globe Information To Market

NewsEdge In Canada TORONTO, ONTARIO, MAY 26 (NB)Globe Information Services, the electronic pubfishing division of the Toronto newspaper Thc Clobo and Mail, will m a r ket NewsEdge, a news-feed filtering package for PCs running M i crosoft Windows, in Canada. Globe Information announced a marketing agreement with Desktop Data of Waltham, Massachusetts, the developer of NewsEdge. N e wsEdge is available in Canada now through Globe Information Services, and the first customer is John Labatt, the Toronto brewery, which is due to install the product within days, according to Douglas Hobbs, manager of marketing a nd business development at G l o be Informafion. NewsEdge captures news from an electronic news feed such as that provided by Globe Information Services Info Globe or Dow Jones News Retrieval. Each user can

define as many as 16 profiles that select the news items of interest to them. NewsEdge can then display headlines of relevant news stories on the computer screen, and can be set up to sound an alerting beep when an important story isreceived. NewsEdge also creates a database of news stories on the user's computer, making it possible to search the full text of the stories for key words and phrases, company officials said. NewsEdge will work with a variety of n ews services p r ovided b y G lo b e Information Sexvices or with other services available from third parties, Hobbs said. The software can run in the background under Microsoft Windows while a user is doing other work on the PC, he said.

TROUBLE WITH DATA ENTRY? LET US HELP YOU y Thxough our SCANNING process we will convert your written textor images into computer filea y Everything from memos and lettcxs tobnoks and magazines can be SCANNED in 1,000 typefacesand 16,000 font sizes at speeds up to 100 characters per second. ~ Your textor graphic can be converted directly into 60 cfi ferent Word Processors,Data ~ Bases, Spreadsheets, ASCII and Image formats. P Other services include Electronic Farms, Lcgcs, and programming. y HARDWARES OFTWARE SPECIALISTS Industrial - Commercial - Peinal 275-2980 P 486 SYSTEMS 886 SYSTEMS PRINTERS COLOUR SCANNER/GRAY SCALE Ix'OCR SOFTWARE

1 NETWORKING Rates basedon818 Per Hoor All orders C.O.D.

Contact: Globe Information Sewicss, tel 416585-5674.Desktop Data,tel617490-0042.

•

Crystal Offers Report Writer For ObjectVision VANCOUVER, BC, MAY 28 (NB) — Crystal application. Services has launched Quik Reports for The Quik Reports Print Engine dynamic Windows, a database report writer and Imk library (DLL) lets application developprint engine that ers l i n k Q uik works with Borland aa Reports dynamicalIn te rn atio nal' s ffa Kaa Ieeell faassl Qelseeee old eesw ly to their applicaObjectVision. Both tions, officials said, Crystal Services and a nd t h e pr in t Borland are selling engine c a n be Csnosfer Llsl the product, a comefIIIE called from any Clelelle ssale Ia f l s lalf pany spokeswoman Windows developeda sfLeehfRSL said. ment tool. Ceases 4d. Ceases flied A ccording t o Quik Reports lasers edef fehl Crystal Services, 1.0 is available now, leeeII eedlaslf felL company spokesQuik Reports links edda fsdf to existing database woman Shannon f iles created b y McDonald said, at packages such as an i n t r oductory Borland's d Base price of C$99.95. and Paradox, and The su g g ested producesreports, forms, and letters. Users retail price will be C$195 after the introducdesign reports in an interactive report gen- tory pexiod, she added. Network packages erator by pladng fields on a template. Qdk are available at C$$95 for five users and Reports can insert totals and calculated C$2,995 for 50. fields, the company said, and it will set Sort Eight-yearold Crystal Services is best and Selection criteria on records and known as a developer of accounting softgroups. A preview facility lets users view ware products that work with Computer their reports before pxinting them. Associates International's Accpac accountWhen users select an ObjectVision ing hne. Its products indude @uk Reports application file, Quik Reports will automati- for Accpac, a report writer for the CA atlly recognize all of that application's data- accounting software. bases and build links between them, the company said. Once designed, reports can Contact: Crystal Services, 604-881-8435, 41 84I42-7404. be called from within an ObjectVision

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MiniSCSI Parallel-to-SCSl: Host Adaptor The MiniSCSI is a new concept in SCSI interface hardware: a pocketsized, standalone device which adds SCSI I/O capability to almost any standard parallel port. The MiniSCSI is perfect for note book and laptop computers, in conjunction with

many of the newly available SCSIdevices such as portable CD-ROM readers, lightweight hard disks, tape drives and SCSI floppy drives. Adding the MiniSCSI is assimple as plugging into your PC's parallel port, then connecting the SCSI device and your parallel printer to it.

FFATURES'

• Adds an SCSI port to almost any parallel port • Simple external plug-in, perfect for • Retains simultaneous use of the parallel port N o t e bool .. ard l..al:iops

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cD+olxis

74 T HE COMPUTER PAPER

JULY '92

Delrina Shipping DOSFax Pro

Compaq To Place TORONTO, ONTARIO, JUN S (NB)cations. It works with any Sendfax, Class I, "Business Audio" addressee,according to Dehina The softDelrina Technology has begun shipping or Class II fax modem, Delrina ofiicials said. ware can also add company logos and other DOSFax-Pro, the plain-DOS version of its According to Delrina, the software pro- graphics to cover sheets. Faxes can be sent Sound Chip In PCs WinFax Pro facsimile software for Windows. vides pop-up menus and graphic dialog immediately or scheduled for later transmis- HOUSTON, TEXAS, JUN 1 ( N B)DOSFax Pro is fax communication software that runs on the DOS operating system. Company spokesman Josef Zancowicz said it is essentially a DOS version of WinFax Pro, Delrina's popular fiut communications software that r e quires the Microsoft Windows operating environment. DOSFax Pro includes scheduling and fax broadcasting features and the ability to attach documents from various DOS appli-

boxes. It works like a printer driver, so that sending a fax is essentially like printing a document. HP LaserJet Series II and Epson printer emulations make faxes sent to any Group III fax machine look as if they were laser printed, the manufacturer said. Files from different DOS applications can be combined into a multi-page document for distribution to one or more people, with a personalized cover sheet for each

sion to save on long~tance charges. The suggested list price for DOSFax Pro is CS89. Delrina is also offering a scaleddown version called DOSFax Lite for manufacturers of h boards to bundle with their hardware. Users who get the Lite version with a fax board will be able to upgrade to DOSFax Pro for CS48, Delrina said. Contact: Delrina, 416-441-3676.

ipL

malIltams.

a li i CE COMPUTER OURET

155-4800, No.3 Road, Richmond, B.C. Canada V6X 3A6 Tel: (604) 278-2633 Fax: (604) 278-2661

ATTN: Students, Electronic hobbyists & Smart buyets.

WE T A K E T R A D E IN . T O O !! We have a huge selection of new items stock-in this month

upgrcrde your systemfrom 286 to 386 to 486.

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All Bare Bone Systems include the following configuration -13" Mini Tower Case w/200W PS 8 Speed Display -1 MB RAM (TONS) -1.44M (3.5') Floppy Ddve -IDEi/0 (2S, 1G,1P) Card -101 Key tactik Keyboard e•

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- True-Intel 486 DX-33 CPV - 486DX 33MHZ Motherboard

(w/64K CACHE), AMI BIOS

........................g 969.00 486SX-20 w/CPU Mother board.. .......$299.00 ATi XL (OEM) 512K.........$109.00 a • 0

e• • e • - True-Intel 386 DX-33 CPV - 386DX 33MHZ Motherboard (w/64K CACHE), AMI BIOS

.$529.00

)

special

) s•

386SX-16 w/cpu M/8..........$159.00 386SX-25 w/cpu MI8..........$175.00

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- 386SX-18 CPV, AMI BIOS

$379.00

386DX-33 64K GAGHE (wl GPU)........

..........................................$289.00

special

386DX-40 64K CACHE (wf CPU)........

$299.00 486DX&3 64K CACHE (w/ CPU).........

....,.....,.........................................$728.00 386DX-33 (w/ Cpu)................$228.00

25' Full Size Tower (230W PS)... ..$129.00 19" Mid-Size Tower (200W PS)... ....................$109.00 13" Mini-Size Tower (200W PS) .. ..................$85.00

41256-70/80 DRAM...........$1.75 44256-70/80 DRAM...........$6.00 1M x 9-70/80S)MM.........$42.00 256K x9-70/80 S IMM......$14.50 4M x 9-70/80SIMM.......$180.00

2•

- 40MB HD - 1.2MFloppy - MS-DOS - 1 MB Memory - Keyboard -MonoVGA

gpnptpt

Sampo 20" VGA Monitor..$1499.00 Tt/M 14" Non-Interlaced SuperSync (1024 x 768, 0.28dp)................$599.00 Legend 14" Non-Interlaced SVGA (1024 x 768, 0.28dp).............,..$41 5.00

(1024 x 768, 0.28dp).............$340.00 Hyundai 14" Interlaced VGA (640 x

PC/TV Converter NTSC System ......................................$260.00 Prolab Gray Scanner w/OCR....... ......................................$252.00 Prolab Inner UPS Card...$175.00

48o, o.41dp)..............................$260.00 AamaZing 14" SVGA iraeriaced (1024 x 768, 0.28dp).............$31 8.00 Qume 14" SVGA Tri-Sync (1024 x 768, 0.28dp)........,....$399.00

Aatylazing 14" Mono YGA.4109.00

ss;

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Cables-Power Cord 6' -Set of IDE/Floppy Cables -IDE Cable -Dual Floppy Cable

Cleaning Kits-

-3.5"or 5.25" Head Cleaning Kit -Mouse Pad -MFM Cable (set) Hardware-Screws, Studs, Edge Connectors, Cables, Rails, Etc... -30 Pin Simm Socket(Modily sipp socket.) -Used BIOS -Crystal Oscillator - 27c256, 27c512, 27cl 28 EPROM 8

.$599.00

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Legend 14" InterlacedSVGA

special

4 8

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IDE )/0, AT )/0...........$3.00 Sr Up Floppy Drive............412.00 8 Up Computer Case.........$1 0.00 Sr Up Fax Machine............$50.00 Sr Up Power Supply..........$15.00 Sr Up

Data(rain 14" MonovGA...$109.00 Datas 14" Mono rn............$95.00 Daewoo 12" Mono Tn.......$85.00 Gold Star 12" MonoTTL.....$95.00

386SX Mother Board....480 Sr Up

386DX-33 (64K cache) (No CPU) ..$69 486DX-25 Mother Board............. (No CPU)..................$99.00 (tr Up Tower, Desktop Case with Power Supply......................$60.00 Sr Up S

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101 Keys Tactile Keyboard 386SX Mother board 386DX Mother board 286-12 Motherboard 286-16 Mother board Mini, Mid, Tower Case 200W-250W P.S. 486DX25 M/8 486DX33 M/8 256K VGA 512K VGA 1MB VGA Intel inside is registered trade mark oi intel corp.

Company Policy -No cash retund -No guanante on arrailaMity of adrrerifsed items. -Mosf items have limited quonitity, ie first come fr)st service basis. -All solesare final.

-All above pnces are for cash a caoy only. -No visa or cheque wS be accepted. -AS brand new items have 1 year wononry, -As used parts a componentsnave 30 doys wononry. -A/I otrsolebe & damage irems have no warranty.

Business Audio is the new name computer manufacturer Compaq, software developer Microsoft, and sound chip developer Analog Devices have given the joint hardware and software technology development effort the three companies have agreed to pursue geared toward sound for business. The move is centered around a new sound chip developed by Analog Devices that Compaq is using in new products. Analog Devices introduced the specification for the new chip which it calls the Soundport. Bill Schweber of An alog Devices told Newsbytes the Soundport has all the capability of a sound card, but can be placed on the motherboard of acomputer. The advantages to the chip are its lower cost and space savings, Schweber Compaq has the first opportunity to incorporate the Soundport chips, however Schweber assured Newsbytes the chips will be available on the open market to other manufacturers this year. The Soundport chip can understand the various types of audio data, also known as sound files, and is capable of recording or playing PGquality sound (8-bit linear 11 KHz), telephone/workstation~uality sound (8-bit a-law and 8-bit u4aw), and C~ u ality sound (16-bit linear 44.1 kilohertz), in mono or stereo, Compaq said. The most obvious first application for Business Audio is voice annotation within Windows S.l for spreadsheets, word processing documents, and electronic mail, the companies said. M icrosoft r e p r esentative C o l l i n s Hemmingway told Newsbytes its support of Business Audio and the Soundport won' t exclude anyone else, but it appears the chip will make it easier for users to take advantage of sound capability in Wtndows S.l. However, developers will still have to incorporate the audio functionality that is already built into Windows S.l into applications, Hemmingway added. Contact: Analog Devices, tel 61 7-4614821; Microsoft, 206-662-6080; Compaq, 713-3748316.

IBNI Adds Multi-

processor PS/2Server O'HITE PLAINS, NEW YORK, JUN S (NB) — Playing catch-up to arch-rival Compaq and a handfulof other PC manufacturers, IBM has extended its line of personal computer servers with the PS/2 Server 295, the first PS/2 model to allow for multiple processors. The Server 295 will be offered with a choice of one or two Intel 486DX processors, running at SS or 50 megahertz (MHz). A design that places the processors on plug4n modules will make it possible to use even more powerful chips in the Server 295 as they become available, IBM spokeswoman Tara Sexton told Newsbytes. Sexton said the Server 295 is meant for client-server computing, in which users at desktop workstations request not only data but processing services from the central server. In contrast, other IBM servers such as the PS/2 Model 57, Model 90, and Model 95 are meant mainly to be used as file servers whose job is to store data, or as print servers.

Equipped with a single SS MHz 486 rocessor, the Server 295 will sell for 29,060. A version with a 50 MHz 486 chip will cost SS4,060. ••

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Stan.4rt

I I:aSsm-7:OS pm Sol. 11AOam-SS axn SurL a Holiday dered

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Contact: Contact: IBM Canada, 604-6844000.

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T HE COMPUTER PAPER JULY'92 7 5

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Tandy, Casio Collaborate On New Personal Info Processors FORT WORTH, TEXAS, ject. GeoWorks will supply MAY 28 (NB) — In a move 4' its GEOS operaring system that the two companies and Palm C o mputing, '::.,:.:.:::: m;::='"',::: .:::,- ' ~ Inc., will supply applicaclaim signals a m aj or """' " "'-',g~:.: advance in the next genertions software. GEOS is an ' "" " +: ation of personal, portable open-architecture, object" ss:,,' information dev i c es, oriented, graphical operatTandy has announced that ing system which supports it has agreed in principle a wide range of i n p u t with Casio C o m puter devices, including the pen. Company Ltd. of Tokyo, Tandy said that GEOS Japan to work together to is an ideal operating envidesign, develop, mantriac« ronment for this new famiture, market, and distribly of devices, while Palm ute a new fiunily of "Personal Information Co m puting has extensive experrise in easyProcessors." to~ , p e n-based systems. The PalmPrint Tandy and Casio say they expect to set h a n d writing recognizer, developed for the pace for the emerging market of handG R i D Systems' GRiDPAD computer, will be held portable information devices, by corn- u sed for this project. bining their extensive technology and disGrid' s Bob Goligoski told Newsbytes the ttibution systems. PalmPad system is immediately available. The two companies will be joined by GeoWorks and Pahn Computing m the proC o ntact: Tandy Corp.,817-390-8549. "

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AR Systems Inchcding:

Fujitsu Renames Poqet Computer SANTA CLARA, CALIFORNIA, JUN 2 ( NB) — Poqet Computer i s n o m o r e . Fujitsu, which helped bankroll the palmtop computer starts,then slowly bought out the remaining equity, otficially re4aunched the company as Fujitsu Personal Systems, part of its $2 billion personal systems

group. From the beginning, the Poqet was a controversial machine. Its light weight turned heads, but its high price — about US$2,000 — turned off buyers. The computer's keyboard, which was hard to use, and its limited expendability hurt it among buyers.

Recently, the company has tried to redirect its efforts toward field computing apphcations, adding wireless modems and calling it th e P oqet Communicating Computer. But its market share remains low. Fujitsu said that will remain its strategy, leveraging the company's patented powermanagement technology for systems used in field automation and mobile worker apphcations, such as data collection, sales force automation, field service, and electronic messaging. Contact: Fujirsu Canada, 41 6402-5454 or 1-800-263-871 6.

• 1MS RAM Installed • 12MB/525' Roppy Disk Drive or 1.44 MS/35' • I/O w/I-PasallelP&rial/t~ pos t • 14" High Resohsrion Moiriror TIL • Mono Graphics Caid

measure 5-1/4 by 6 by 3/4 inches. The blacked-white LCD display is 26 characters wide by 8 lines high. A 50key QWERTY~tyle keyboard also has four arrow keys, up and down search keys, and eight function keys. A button-type battery similar to the one in your watch provides memory backup while the three AAA tmtteries are being changed. ZDS spokesperson John Bace told Newsbytes that the function keys activate program icons to select various functions. For example, one function key would activate the icon to launch the calendar, while another would launch the text processor. There's also a menu key, said Bace, that causes a different set of icons to be dis-

played.

ZDS said the 106 will sell for $199, while the 112 has a price tag of $299. Both units are scheduled to ship in September.

UPGRADING OPTIONS AVAILABLE (Color VGA, bigger harddisks, printers, etc.) For moredetails,infor.and updated pricessplease callour sales department

Computer and Communication Systems Ltd. 1235-1237 Nanaimo St., Vancouver, B.C. SyQuestRemovabledrive, PCint. 44Mb/20ms $599 SyQuest Removabledri ve,PC int 88Mb/20ms $839 SyQuest Removabledive,Macext44Mb/20ms $849 SyQuestRemovabledrive, Macext. 88Mb/20ms $869 Formattefhe (shareSAMEdrive MAC8 PC) $199 MacRow3.7 $399 MacScheduiePlus $399 DiskSpace $17 9 OiskMaker $119 Hewlett-Packard Scanjet iic (coior scanner) $1949

Podret Fax Modem Turn your Laptop or Notebook computer inte a communications powerhouse. The Dynalink pocket modem gives you the povver of a Hayes compatible

modem and a Group III Fax in a package that fits in your pocket. It plugs

directly into the back of your Laptop or notebook computer via the 9-pin serial

port. Operates off an internal 9 volt battery, but also includes a wall power

adaptor for continuous use in the office.

• Hayes compatible modem • 2400 bps modem speed • 9600 bps fax speed

• Background send/receive faxes • Time scheduled transmissions • Fax broadcasting and mailmerge

Bitcom ancfBitfax, Software Induded Toll Free: 1-SOO-66T-8564 A Division of Albens Computer Cable Inc

•

mvsAw THERADI "0"-'~"-" ~4~"

Contact: Zenith Data Systems, 804488-8387.

Features

• 40MBHerdDisk Drive • 16 Bit 1:1IDE Contoller Card • Desktop Case /200W CSA Poerer Supply • Enhanced Keyboard, 101 Key

Phone: 251-3588 FAX: 251-5125

2enith Intros Veo PC-compatibte Pocket Organizers CHICAGO, ILLINOIS, MAY 29 (NB)Zenith Data Systems (ZDS) introduced its first electronic pocket organizers at the Consumer Electronics Show in Chicago this week ZDS said the ZDS-106 and the ZDS-ll'2 will be sold through mass merchandisers and specialty retailers. The 106 has 64K of memory, while the 112 has 128K The two units can store telephone lists, business card files, memos, appointment schedules, expense reports, and other miscellaneous items a traveler might want to track. Once you return to your ofiice, you can use the included cable to upload the information to your PC. ZDS said the machines both have a built4n calculator, calendar, and an alarm dock that shows both local and world time. They can also do metric,currency and dothing~e conversions. Powered by three AAA batteries, the organizers weigh just under 16 ounces, and

CCSMICROCOMPUTER SYSTEMS

360I - 21 Street¹E., Calgary, AB 72E 6T5 Tel: (403) 29/-5%0 Fax: (403) 291-ll l2

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T HE COMPUTER PAPER JULY '92

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BaNk supertwhtCCFTVGA 64 GrayScales NN)keyboard $8our Battery 6.4 kis (withBathry)

64K Cache memory aption Intel386SL chipset Baddit supertwht CCFTVGA64Gray Scahs

84NMeyboard 6.5 kis(wilh Bathry)4-HourBattery

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Dealer Incguiries Welcome Intra 886SXNotehek Computer Proven Relhblllty WkhJesseR&Dandourexperience wkh Laptaps,tapqualily andfuncthnalky are embeddedfnyourINTRAnotebookcompuler ONLYII

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•

THE COMPUTER PAPER JULY '92 77

Nem Spreadsheet For Psion Series 3 Pocket Computer Macintosh. However, he admitted, acme commands are different. a The software includes financial, mathematical, logical, range, string, statistical, database, and table functions, according to the manufacturer. It also produces graphs and charts, which can be saved for inclusion in 6les created with other appficadons packages, such as word processors. Taking advantage of the Series 5's multitasking capabilities, the spreadsheet can run at the same time as other applicaMONTREAL, QUEBEC, JUN 3 (NB) — A dena, Compulys said. new spreadsheet package for the Psien Worksheets can be as targe as 256 rows Series 3 pocket computer reads and writes Lotus 1-2-3 spreadsheet fiies, according to by 8,192 columns, with the additional limitation that iles cannot take up more than Cempulys, Canadian distributor for Psion. Psion developed the software, described 45 hlobytes (KB) of memory. The Series 5 spreadsheet will not operate on the version as "fully compatible" with 1-2-5. Patrick Taylor, vice~esident of sales and market- of the Series 5 computer with only 128 KB of memexy. ing at Compulya, said the package can work The software has a hst price of C$199. with Lotus 1-2-3 files downleaded te the pecket computer through its serial port Contact:Compulyz, 5t4-333-0809. f rom a D O S P C o r f r o m a n A p p l e

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MILPITAS, CALIFORNIA, JUN 1 (NB)Creadve Labs, makers ef the Sound Blaster and Sound Blaster Pro sound caids, has announced a new, low-priced Multimedia Starter Kit, and a lower price and additional sofNvare titles for its original Multimedia Upgrade Kit. Both kits are for the upgrade of an IBM or compatible personal computer (PC) to a multimedia personal computer

(MPC). The new Starter Kit contains everything that is in the more expensive Creative Labs Multimedia Upgrade Kit except the musical instrument digital interface (MIDI) and the larger library of compact disc-read only memory (CD-ROM) titles, and is retailpriced at U85650, Creative Labs said. The Sound Blaster Pro stereo sound system, an internal CD-ROM drive, the Microsoft Bookshelf Reference Library, and the Sound Blaster Pro collection of software are all induded in the Starter Kit, Creative Labs said. The CD-ROM drive in the starter kit has a volume controland phone jack oa the &oat panel. The drive connects to an interface on the Sound Blaster Pro card for data transfer with the PC and audio connections with the sound card, so both the card and the CD-ROM only requireone expansion slot ia the PC. The CD-ROM drive meets the MPC standard for perfermance with a 64 kilobyte (K) buffer and a 150 K per second direct data transfer rate, Creative Labs said. The company said the Sound Blaster

Pro includea a stereo digital/analog mixer, a four~perater FM synthesizer chip fer 20 voices, recording sampling rates from 4 kilohertz (KHz) to 44.1 KHz, a built-ia amplifier, a volume control, aad microphone and stereo line-ln jacks. Software induded with the Sound Blaster Pro allows for texts-voice applications, voice or music recording and editing, integration of sound with graphic animation, and control of standai'd audio CDs, Creative Labs added. The Upgrade Kit has been reduced in price tl50 f'rom the suggested retail of II849 to $799. An additional four multimedia titles have been added aa well. Macremind, a multimedia presentation package; A utherware Star, an autheriag te el; Multimedia Works for Windows from Microsoft; and Tempra, a professional graphics and presentation system are all induded now in the lower-priced Upgrade Kit. Already mduded is Microsoft Windows 5.1, Microsoft Bookshelf, the Sherlock Holmes Censulting Detective multimedia game, Creative Sounds prefeasional audio dips, and a collectioa of sound dips with musical instrument digital interface (MIDI) 61es called Creative Music Clips 400. Creative Labs abo has tbe distincuen of having the software drivers for the Sound Blaster Pro and Sound Blaater cards built4n to Microsoft Windows 3.1. The new Starter Kit is expected to be available June 1st, Creative Labs said. Contact: Creative Labs, tel 408-4234800.

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developed a digital fax machine with a super-fast data transmission rate and a cipher and dedpher capability to protect data from unauthorized snooping. WIT's latest ~ fax m a chine is said to be able to send an A+sized page in only 3 seconds. It is also equipped with a laser printer instead of a conventional thermal printer. Called the D5000" it works both on ISDN4ased (integrated services digital network) INS networks and regular public phoile llile $.) The pictures and text, WIT says, are extremely dear with 64 gradation mode. With an "instant memory" feature, a document can be read into the machine's mem-

ory at a very fast speed. The multitasking feature of this fax machine also enables the user to input a document to the machine even as it is receiving a fax message. The fax paper isloaded on A4 and B4-size cartridges. T he major a dvantage of t h i s f ax machine is its data cryptographic feature. The data can be ciphered as it is sent to the recipient. Then it is deciphered at the recipient's fax machine, The only problem is that the recipient needs the same fax

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MultiMedia DeskTop also provides dynamic linking for the ActionMedia II Digital Video Interactive (DVI) card developed by IBM and Intel. IBM said MultiMedia DeskTop allows developers to use three screen types typically found in interactive videos: menus; ques tions; and video with optional text, graphics, or audio. It can also collect still pictures from motion video, pause and change the video source while capturing video, and set a timer to end a recording automatically. MultiMedia DeskTop runs on the OS/2 operating system. It sells for $$95, and requires Asymeuix Toolbook for OS/2, which sells separately for $299.95.

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LARGO, FLORIDA, MAY27 (NB) — AT&T's Paradyne unit said it can run three megabits of dataper second on a four-wire copper cable, meaning phone companies will be able to offer multimedia services on existing telephone networks. The news is a big blow to fiber cable makers, who had been expecting the nation's phone companies to replace their existing copper plant before offering TV pictures and other services. The company calls its technology Canierless, Amplitude/Phase modulation, or CAP. CAP transceivers use prograinmable computer chips and thus can be adapt-

ed to a wide range of transmission media, distances and data rates. Paradyne said in a press statement its CAP systems are designed to complement fiber while accelerating the provision of new services in the local phone network In addition„Paradyne said, CAP technology can provide T1 data rates of 1.544 million bits-per-second on ordinary twowire copper cable, the same type of cable found in most homes. The technology emerged f'rom Bell Labs. Contact: AT&T Pavadyne, 813-5304221.

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"Big Fish Borland Threatening dBASEPond VALLEY, CALIFORNIA, JUN 1 (NB)Borland was wide and generous to the dBASE community when it was the biggest fish in the dBASE pond after its purchase of Ashton-Tate, but now the company's tone has changed with the official drop of suits AshtonTate was pursuing. The change appears to be directed at Microsoft, which recently announced it is entering the dBASE arena with the purchase of Fox Software. Borland announced it has finally ofiicially dropped the copyright suits it promised to stop upon its purchase of Ashton-Tate, the company credited with the development of the business software product dBASE. Ashton-Tate was pursuing Fox Software and the Santa Cruz Operation in roller coaster legal battles that appeared would continue for years. Under the terms of the Borland purchase of the dBASE giant, the U.S. government required Borland drop any suits Ashton-Tate was pursuing over copyright infiingement. Borland's President Philippe Kahn had already publicly announced his intention to do just that before the government requirements to do so.

Borlandmaybetrying to walkatightropebetween fending off a suit filed against itby Lotusand keeping Microsoft at bay. But threatening undertones exist in the most recent Borland announcement. Kahn spedfically goes out of his way to congratulate Microsoft on its recognition of the dBASE standard by its purchase of Fox Software. However, in the next paragraph of the announcement, Borland daims nothing in the U.S. g requirement that it drop the Ashton-Tate suits affects its copyrights in the dBASE products. Further, Borland says the decree speafically confirms that nothing in it predudes it fiom asserting copyright infringement actions with respect to all other aspects of those programs. Borland aho is reminding everyone that the consent decree will expire on the 10th anniversary of its date of enny. Borland inherited those copyrights, which some speculate might be unenforceable because of the fact that the parent of dBASE, Vulcan, was originally developed at Jet Propulsion Labs in Pasadena. Borland also went out of its way to say that published reports that the decree puts aspects of the dBASE products in the public domain were incorrect. B orland may be t r ying t o w alk a tightrope between fending off a suit filed against it by Lotus and keeping Microsoft at .bay. Kahn said last year the AshtonTate/Fox Software suit is very similar to the Lotus suit against Borland. In its announcement, Borland took the opportunity to restate its position that menu names and command structures are functional systems that are not protectable under copyright law. This is significant in the light of the company's long-standing legal fight with Lotus, expected to go to trial this year, under which Lotus is claiming Borland's Quattro Pro infiinges on its Lotus 1-2-5 product. While many agree with Borland, Lotus has already won a similar suit against tiny Brown Bag Software,which paid up and dropped its 1-2-8 looMke product.

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Solving System 7 Font Failures • I recently upgraded my Macintosh to

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can*t display them with a doubl~ c k . All applications (including the supposedlyobsolete "Font/DA.Mover 4.1") can still open the fonts normally. If you elect to update your suitcases, you will need to use Suitcase 2.0 or newer (2.1 is the latest version) to de4nstall your screen fonts so that you can run thenew improved packing" routine. Suitcase allows to you to open or dose font suitcases at any time and access fonts in any folder. Remember to keep font suitcases in the same folder as any Type 1 printer fonts you might have.

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Doubling Disks • My hard disk Is full. I' ve heard about ullll• ties that can double my disk apace. Are they any good7 What happens if I copy from that drive over a network? Ooes it uncornpress before copylng7 .There are several utilities that can autoA .matically compress your files without having to tell them to. For the PC, titles inchide Stacker, SuperStor, DoubleDisk and DR DOS 6.0. The Mac has AutoDoubler, MoreDiskSpace and SpaceSaver; the Atari has DC Data Diet. There are similar utiTities for other computerL There are clear advantages: Your free disk space will approximately double Tike magic." You do not have to do anything. Ail files on your hard disk will be transparently decompressed whenever you use them, and recompressed again afterwards. There are also disadvantages. There may be some unforeseen incompatilities. Any of these utiTities will cause a slight slowdown in the speed at which files open (while they decompress), and other system functions may also be adversely affected. Salient Software's AutoDoubler, for example, greatly increases the amount of thne it takes to perform a file copy to floppy disk because it automatically decompresses all copied files. Worse, it is impossible — at least in the current ver@on (1.07) — to copy a file to a floppy in a compressed form while AutoDoubler is active unless you also own Salient's DiskDoubler, and use that product's Copy To... command. Although I can vouch for their safety (I have tested DoubleDisk and AutoDoubler extensively with no loss of data), the downside of these compression schemes is that they slow loading and unloading down. I would advocate not using these utilities unless you are willing to pay penalties in performance, convenience, and possibly the stability of your system. I think disk management is more the key. I would advocate the selective use of a compression utih*ty (such as PKZIP or LHARC for the PC, or DiskDoubler, Compactor Pro or Stufflt for the Mac) to "consciously" compress large files for backup and/or occasional use. Transparent "diskAoubling" utiTities are a little like black magic and there is no such thing as a free lunch, or free hard drives. SUMMARY: My tests suggest that these products will not wreck your data, or cause irreversible problems. If you don't mind the slowdown, compression utilities can help relieve the "disk space crunch" that most of us are feeling. • A new software package I want to run •requires an FPU. My Mac LC doesn't have one. What do I do7

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from GEnie, CompuServe, America Online, BBSes and Mac user groups. SoftFPU allows you to run certain programs which would not otherwise run on these machines because they do not have a floating point unit (FPU). Known 'problem programs" indude: Studio/S, ColorStudio 1.0, FontStudio 1.x, and Excel 2.2 or earher. If you are not experiendng compatibility problems, I would not recommend installing it. Every system extension (INIT) you throvr at your system adds the potential for crashes or other problems. Users of SE/SO, SE, Mac Plus, IIcx, IIci, Ilfx, Quadra do not need this program.' CPU and/or FPU upgrades are also available for all Macs from various third parties. A real FPU will greatly outperform a software FPU emulation — an important consideration for math-intensive applicat ions such as CAD and number~ chi n g pl'ogramL

T HE COMPUTER PAPER JULY'92 8 1

Mystery of the Missing Colors printed color separations from Q .•Imyrecently DTP program and,although the back-

separation) EPS files capable of being separated from within that program. ground and text colors printed correctly, all of To further c o mplicate th e i ssue, the scanned color pictures came out in black because a color printer outputs a composite and white. HoWever, l printed a color laser print image (i.e., not separated), it prints thecolof it, and everything looked fine. Why? ors correctly (well, probably not, but that' s another storyl) The best way to accurately proof color • Your color scans printed in color but • didn't separate because most page-lay- separations is to have have a color key made. There are several different color out programs (including PageMaker, proofing technologies, including SM's Quark XPress and the standard release of Matchprint and Du Pont's Cromalin. We Ventura Publisher) cannot do their own use one called Cromacheck; there are othseparations of RGB color TIFFs. This explains why everything but the photos sep- ers. Making a Cromacheck involves printing arated, and why the photos looked fine oneach separation layer on clear acetate in screen. the actual ink color it is supposed to be, PageMaker 4.2 for the Mac now then sandwiching the four layers together. includes PrePrint, a separation utility. When you place this color proof on a samQuark users can use an add-on called ple of the paper stock you will be printing SpectreSeps,or Adobe Photoshop to produce the C M Y K ( c yan/magenta/ on, you geta reasonably dose approximation of how the Gnal printing will look yellow/black) TIFFs or DCS (desktop color

.What does it mean when a mlcroprocss• sor is said to be 33 MHz or 25 MHz'f Why isa 33 MHz 386 fasterthan a 25 MHz 4860 .MHz (megahertz) means "millions of • cycles per second," and refers to the speed of the dock in the central processing unit (CPU). The faster the dock, the more computational instructions the CPU can process per second. However, a 486 has more functions (i.e., a math co-processor, etc.) built into the chip, and as such, can perform computational instructions more efficiently. So, a 25 MHz 486 will almost always outperform a SSMHz S86. See Clock Doublingin this issue for more details.

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his issue's cover was created using a Macintosh Ilfx and Aldus FreeHand S.l. The face was inspired by a picture from an old horror movie poster, the computer was based on an illustration I created for a previous issue. The logo got a unique treatment this issue. I first selected all of the letter outlines of the logo (by clicking each one while dpressing the the Shift key), and then used FreeHand's Join Paths command to create a composite path. When I first did this, I noticed that the area where the composited "h" and the "e" overlapped created a hole in the "e." To solve this, I used FreeHand's Knife tool to cut and rejoin the letters so that no areas overlapped. (It may interest longtime readers to examine .the word 'The" on the May 1991 cover to see what it looks like when such an obscure problem occurs.) Overlapping composite paths are often desirable. In this case, joining all of the logo elements together as a composite path allows the "holes" in the letters to be trans. parent, so that it is unnecessary to fill each one with thebackground color. An additional benefit — and the main reason for my efforts — is that once a composite path has been defined,an object or pattern may be pasted into it using FreeHand's Paste Inside command. To create the d i agonal crossfade

(light/dark/light), I drewa right angle just

outside the upper-left corner of th» logo and made a "dosed path. An easy way to do this is to press Command-I and click the checbbox labelled "Closed" in the Path dialog that appears. This produced a triangle which was then filled with white. Parallel to the diagonal side of the triangle, I drew a four-sided parallelogram which was filled with a dark blue. (Colors were easfiy created and selected via the on~creen Colors palette.) Then, again using the Shift key to select both objects, I clicked on a control point for each object. Just as I was about to invoke FreeHand s Blend... function, I real-

ized that blending a threaded object with a founded one wasnot going to give me

the smooth fade from white to blue I intended. I clicked on the triangle and used the Pen tool to make a fourth control point. After this was done, it blended smoothly — FreeHand's automatic blend calculation function suggests the optimum amount of steps to produce a smooth blend. Then, using the Clone Function (Command- ee), I d uplicated the nowgrouped white-teklue object, rotated it 180 degrees using the Rotate tool and positioned it in the lower-right corner of the logo. With minor size adjustments, the two opposing triangles fit together to form a white/blue/white square. I grouped it and cut it to the Clipboard. I then selected one of the outlines of the logo and used FreeHand's Paste Inside command to fill the letters with the blended colors of the object on the Clipboard. The face and computer were mostly crc. ated using gradient fills and blends. I left areas unfilled until all of the important sections had been drawn. Idefined about 50 colors — mostly minute variations in fleshtone, pink and beige. The picturegrew to be a 424K file— big for a FreeHand file, but a far cry from

scanned photos, which could be 20

megabytes or more for the same size image. I modemed the file to our service bureau, WYSIWYG Graphics, which main tains a BBS for this purpose. After printing a color proof and making som» mino changes, a revised version was output a c olor separations at 1 27 0 dp i o n Linotronic MO imagesetter. 8

THE COMPUTER PAPER JULY '92 83 •

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HP OffersNewColor Norkstations PricedUnder $'I0,000 PALO ALTO, CALIFORNIA, MAY 1S {NB) — Hewlett-Packard {HP) is introducing two new color workstations, priced under $10,000 and geared directly at competing systems from Sun Mcrosystems and IBM. The new models„the Model 705 and 710, are additions to the Apollo 9000 Series 700 family of PA-RISC {reduced instruction-set computer) workstations. HP is going direcdy after both Sun and IBM with price/performance comparisons and

HP added that the same con6guration compared to the IBM RS/6000 offers S0 percent greater performance, 400 percent greater graphics performance, and is priced at $500 less. The Model 705 can be board upgraded to the Model 710, something Sun and IBM cannot do with their comparable workstation systems, HP maintains, Competition in the workstation market is heating up, as Sun recently announced price reductions on its workstations. According to market research company Dataquest, Sun has three of the top 6ve selling workstations, but both IBM and HP hold a ranking in the top 6ve. HP's 9000 Model 425 is its member of the top 6ve selling workstations, Dataquest said.

upgrudamity.

HP says the Model 705 is entry-level priced at less than $1„000 less Sun' s Sparcstation IPX. However, the couipauy maintains that a typical con6guration with a 420 megabyte {MB) hard disk and 16 MB of RAM offers 70 percent greater graphics performance and nearly40 percent more performance for the price than the Sun IPX.

Contact: Hewhstt-Packard {Canada) Ltd.,804270-2277.

VINI-Cross-platform INail, MessagingStandard Available CUPERTINO, CALIFORN IA, JUN 11 {NB) — Software developers can new get a tool to help them with crossplatform development of mail and messaging software. Version 1.0 of the Vendor-Independent Messaging {VM) Interface sped6cation is available, according to Apple, Borland, Microsoft, and NovelL The companies say the purpose of the spedfication is to eliminate the need for software developers to write a different software module toaccommodate c:ach computer system and messaging platform the software is to run on. Each company is now offering the specification at no charge to anyone who requests it. Each of the compames is providing technical support for its developers implementing the VM speci6cation, how ever developers will need to get the specification document itself to get the instructions for support, the companies said.

The compames said they hope to promote a proliferation of conunercial and inhouse applications that incorporate interpersonal and interprogram communications for computer users. Apple, Borland, Lotus, Novell, and IBM have all announced their intenuons to support the VM Interface standard in future products. Speci6cally, Apple says it will support VM into System 7, and Borland says VM support wul go into its Object Exchange {OBEX) technology. Lotus plans to place support VIM into future cc:Mail and Lotus Notes versions, and Novell says VM support will be incorporated into Netware Global Messaging and Netwate MHS. IBM, meanwhile, says it will support VM in its Of6ce product strategy. Contact: Apple Canada, 418-513-5787; Borland, 418-229-8000; Lotus Canada, 418979-8000; Novell Canada Ltd., 804-884-0344.

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T HE COMPUTER PAPER jULY '92 AUSTIN, TEXAS, JUN 11 (NB) — Dell

2.0 slot, an industry standard expansion

four pounds. Weighing 5.6 pounds induding the battery, the slim unit is powered by an Intel

Another nice feature is the use of the "Fn" key and the cursor keys to emulate a mouse. Users could use programs that

hertz (MHz). Called the 52QSLi, the unit has a footprint of 7.75 by 11 inches, just slightly smaller than a piece of office stationery. Only 1,25 inches high, it would fit into some of the slim briefcases that other, fatter models might not go in. Dell said the unit will ship with two megabytes (MB) of RAM, a 5.5¹nch high density external Soppy drive, and a 60MB internal hard disk. RAM can be expanded

tions, without having a mouse attached. This is especially convenient if you use your notebook on an airplane. The external disk drive connects through the parallel/diskette drive port, weighs 12 ounces, and measures 4.2 by 5.8 by 4.7 inches. The 520SLi is powered by a Nickel Metal Hydride battery which Dell says will power the unit for about three hours without the use of its power manage-

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.:::,"::.::. ':,:,'.::.". CompuScrvc and other ::::'AppleCanscfa, inc. : Frein'. ::::, :::::::::::,:,::::,:,::: Ed.) One of the hardest things to get used '74958irchmount Road, ::;:,:::: Markham ON L3R 582:.';.,:;::;::!::: ::::::;:.:.:.:::.: to«nd withtearwff a trackbafl fs can accessing ::::,:: ::::::,::,:::,,:.:,.:.:.:: menus help a the lot. menu, A'n alternative to thii is a unTity which : "

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,:,: price for the 520SLi is $2,149. The 80MB feiowest fo 4 highest-:::':,',:-::': "'."":::.;:::,:,-:::,:,:,:::,':operate like this in Microsoft Windows). drive system adds $200, while the 120MB , Summery;,::The pcwetBcefts represent th'i;,::::::: ::;:,:::::.:,::,:Options:are then.selected by just..dichng::: drive adds $500 to the base price. MS-DOS first offennffs from Apple which:i!i:;:i':;':::::::;: ,:;:on them (almost like a temporary station-:::,:. Dell told Newsbytes that its engineers . add this feature to the Mac, including the:,:.::, were able to reduce the weight through several engineering accomplishments and features ef the Mac Porlabie, but:::::::::::: ::.'::::::::.:.:::The thIrd fs a ut +ty which allows kcy-:::.':, design innovations. The company said the :::::;: ,::::,::::,board navigation of dialog buttons and ','.,':: vreiohf:::::::, ::.: 520SLiusesanewhigh~ontrastnonwdgeht ,Appleissettoreapfhebenefihcif.:::::, :::::.::marks. : One such title is DialogKeys (a:,:, LCD (liquid crystal display), and using an ::.:,commercial. utility included with CE ':::'; giving user'swhat the'y'want f '. Software's: ©ucKeys.) There are share-,:',:::; external Soppy drive helped cut both and size. The video display is 640 by . ware'..versions of tbis type of utility avail-::: weight 480 resolution and supports up to 64 gray :::.::. abl . oo' All are well worth the registra.::,;:::, scales. Because the LCD display requires herc was a time when portable': ':,:::': less Power, Deil said it was able to use Mac computing. ~cant',eithef,:,,'',.: ":,' cion:;for the increased: ease of use they:::::: :;.;.: li ghter, smaller batteries havinga concrete block on your'.:, , " , : , ' , . ifi or d t he PowerBook u' s cr ( and i n many,: The 520$Li also incorporates a PCMCIA sol :;::::. cases "normal" Mac users), :

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The 52QSLiusesa SashROM (readily

memory) which allows the system's BIOS (basic input/output system) to be upgraded from Dell's 24-hour bulletin board or from a Soppy diskette. Contact: Dell Computer Corp., 1-800-387-5752 or ¹f6-7644200, fax 4f 6-76¹-4209.

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available, as is an optional dual battc:ry charger. The system comes with a slipcase that has a pocket for the external drive and other accessories, The system also has an external VGA connecfionaswell as a mouse connecfion if

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only i e ~ g ::::,:: ~tuel memory chews up battery life and ".'„,':., .slows perfonnance. With more RAM, the p ' '" B'" 'k'~ ' " "'"'W'ith" @+"".

Communications is the underpinning o (N B) — There is no denying that Lotus Lotus' product strategy, Manzi said, and i Development is a spreadsheet company g o e s beyond Notes and cc:Mail, el ' ~ . , ~ ' s et uP'a'~ d is k; which not only ': various versions of the 1-2-5 sPreadsheet tron ic-mail pr the o due software remain its saving feaiu'i es as, the ";'l'' biggest seller, and at portable the powerBookshave a good::::: spc'eds perf rman e' but also cuts battery 1991, to communica e e start. But there's a lot more to these Macs .::...:..' use. The investment memory is well ::: the company's annual tions features in othe ',worth it considering theincost of memory, meeting, Chairman Q O m Apple has learned its mistakes from the.:.',.:, .'..:...: and Chief Execufive , portable, and the powerBooks came::,:: " ':".'::: Although App e dafms thc system has:: Clt~O n Wind ows applicatio Jhn Manzi noted that a cro%as agcnc~yweli-thought~mI 0 - b n de sig ed tog' ethe m ~ um po m Lotus' share of the of laptop computers. This review wiU con-::::: '.::.:"b: b tW ~ fr o m t h » ke "cadnuum anzr potnte oui the P ~e Book 140„.."::::.':::::::: ::;::::::::::::"','::::::battery, battery hfc ish:: notMac::;;p«table as impressive as ::: DOS spreadshcetmar- g tr wi h".:-:: ket rose m d e fo~ The PowerBoo? 140 is as compatiblei::.::. ::.corpom~g s: of appltcanons pacl . ::I:It:::::::w the useaa "sleep" feamre ~d n o rmal Mac sof~ e a s any 0th~ : ~~ ~ c y P~ r a nd thc ~leep settmgs::::: quar«« f 1991 But Lotus is not thinking Mac. There are iome programs which,:;;:: with electronic-ma • e ~e only about spreadwon't work (notably, some MIDI sofitwme::.:.:.'".::.:arc user~djustablc (and, can be tumed off: ::,::: sf dcsrr ). As thc battery level reachei:;:::. and applicadoniwhich require an FPU.or'.; :, ::;.: tor and publisher c : .:::: the L o t u s annual .een shghtly.. '::: .':.."::::::::;::.:',::::::::::::::,.-::::::,. Using the 140 is really veiy much.:hke.,:,:. :::-'.:Putting the computer' to'ilcep:jiianuaf-':.-::: meeting, Manzi conMassachusetts-basc having a full-blown:Mai.' the keyboard ii": ':".Iyat this tfmeuntflACpower can be con-::,:,::: c entrated o n the fufl sifc; the 40MB hard diskdrfvc is adc .': munications and of ::.',.' the::.computer is .maintained. When it is . software to helP Peomodem and prmtcg ports and rcse /mtcr. rupt switches as well as. sound 'mput.: 'and:.:.:.:,:.:,awakened, thehitch:comes system h. justwhen as it was left.::::",::::, Ple work together. rie'minor Plugging. impact as 1-2-5 has had. "I' ve said that tl The fatter is thc function of Notes, an ambioutput soclrets. A mouse c«n-:be cormecs'.':,.:.'::.O is going to be I-24 for networks," he sai . the''power pack into AC power. The pack::: : tious work-group software package that ed there is also an external hard.disk,;'; "It will change organizations as much as 1 e Lotus — along with at least some outside d '~ ~c o z e I t ~ g m~ ~ ~ c a~ ,,: :,::.', is at a sizeanother where itpower cannotcord sit inplugged:,;,:::: a double:::::: • " socket with .: 5 has changed them. t. sup observers —sees as the company's next reala e. u r prising y, e 140 docs not:'~r's",'."::: However, Tarter said, that does n fn'::iicxt to ip 'ind 'on some single sockets:: ':. ly big product. ' ctf of f extern te atmomtors, port p rt th the connection .:::.: .the: socket switch hampers the pack sitdng,:,::: ::: mean Notes sales wfil boom in the next 5 t . s ' y :::::,': Man z i contrasted the approach taken in nor does its S months. "We re probably etalking 10 years ' e s; it. is a ~ m tc o y . :::'.:::, , : .in:thc : : iocket neatly Some ways around this:;:. Notes with what hc called thc; traditional ort gr a, re' .:to use.a short extcmsion lead; to use a,: t'' "'doesg":h however) l e':".. .0:ol'. :.::.:. g e t to where 1-2-5old). is now, he said (1-i , .1nclll '.".;',+wicket'pawcrboard'arid:lose.a socket;:.or..:" :;,:: data processing view, which is that more itself about 10 years Tarter said No and more information is the answer to fn ROM may even be a bit ahead of irs time. d d to use 'th .::.:,, use the cxtcrnil charger;:.,:,:.;:::,::,,::.;:,:::,:;,:,:::::::,:,:',,::.'-',::::.'::,.':. every problem. Manzi contended that cornf th Most of the time,''II tcidcd ha n ;, B k , th than,.'.. track ckbaii " on the th PowcrBook,:::rather P carry 'iround a mouse.' juthbugh use' o hg 'the thc trackbali takes a bit of getting used'to, .:;:::: PERFORMANCE:::2.5. While ' , it does become':,as::easy to uie ai the: .

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:::: juit about am:Mac sofiwarc. With,Systcr» 7::::,: ::,::::,:::: the 6.~un' powerBook 140 being a nice:: MANUAL'. 4. Apple is renowned for, powcrBook easier. Thc Srstis one wlch': aflcrws the user to "tearwff". the menus and:::::;:::,;:;: taking up 1MB of RAM at its leanest, and .,':::."::,:'.'. middl~otmd machine), and with Apple::::: manuals, and the powerBook is a grc

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THE COMPUTER PAPER JULY '92 85

Zenith Announces 40 New PCs And Monitors PARIS, FRANCE, JUN 10 (NB) — After wining and dining its dealers and major dients at the new Euro Disney complex, Zenith Data Systems flew into Paris this week to launch no less than 40 new machines. The company says the machines form the basis of a revitalized range of products, majoring on the portable PC front, that will confixxn Zenith's position in the European market-

phce.

"This is the biggest product launch in the 1$year histoxy of Zenith Data Systems," said Enxico Pesatori, the company's president and chief executive officer.

and portable PC user. Among the new products, Zenith unveiled 19 "Z station" desktop PCs, five monitors, eight deskside/tower systems, eight portables. The portables include four "Zsxote" notebooks and four portables with networhng fadlities. The Z station systems feature a modular intel+axed architecture starting from a 25 megahertz (MHz) 80586SX microprocessor and rising te the I n tel d ouble-speed 80486DX2 technology.A key feature of all 19 Z station machines, which range from $1,899 to $5,599, is the indusion of a pro-

The products will feature built4n networking capabilities and upgradable microprocessors and hard drives. Zenith Data Systems was the computer division of Zenith Electronics until 1989, when it was purchased by France's Group Bull. Zenith Electronics is a compefitor in the emerging highAefinition competition presently being tested. According to Pesatori, the launch of the new machines signab a split for the company, which is dividing its activities into two specific market sectors — the professional highend user and the mainstream desktop

New For PC: Lotus SmartPak For Windows 1-2-3 CAMBRIDGE, MASSACHUSEITS,JUN 10

(NB) — Microsoft has been scoring cempetitive points over Lotus with some of the features of its new Excel S.O spreadsheet software for Windows, and Lotus doesn't plan to sit stfil for much more. The maker of 1-2S has struck back with a companion product to its own Windows spreadsheet that adds many of the features found in Excel S.O. Speaking to reporters and analysts in Boston recently,Jeffrey Beir, viceyresident of Lotus' spreadsheet division, admitted: "the cempetition (he didn't specifically mention Microsoft) had been "makmg hay" out of some features Excel has and 1-2-S hasn' t. He called SmartPak for Wmdows "a

quick, aggressive response."

Among the features of SmartPak is SmartFI, which fills in a spreadsheet range with commonly used data series such as months, days, numbers, and letters. For instance, if you enter "January" in a cell,

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Contact: S & S Public Relations for Ace, 70629t-t616; Lotus Canada, 416-9794000.

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well as files created by other applications packages including Lotus' 1-2-S spreadsheet package. However, AceFile is a simple file management package,not a programmable database management system meant for application development as dBASE is, a spokeswoman for the company said. The announcement thus should not be seen as another in the direct line that includes Microsoft's purchase of Fox Software and Computer Assodates' buyout of Nantucket Corp.,both of which make database packages that are compatible with and direct competitors to dBASE. However, the move could play a role in Lotus' plans to enter the Windows database market, an area that is expected to boom in the comlxlg yeal'.

CAMBRIDGE, MASSACHUSETTS, JUN 4 (NB) — Lotus Development has licensed AceFile fer Windows, a flat-file database product from Ace Software of San Jose, California Lotus intends to use the AceFile technology in future products. A statement f'rom Lotus described the AceFile technology as a "technical foundation for certain of our future entry-level products. The license is nonexclusive with worldwide distribution rights. Suneel Kelkar, vice~esident of marketing at Ace Software, said his company will continue to sell AceFile and does not expect any conflict with Lotus' plans. Lotus plans to incorporate the technology into other products, not sell the current AceFile package, he said. No other terms of the pact were disdosed. AceFfie can read files created by dBASE, the widely used PC database program, as

Contact: Lehxs Canada, 4t 6-979-8000.

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Contact: Zenith Data Systems, 604483-6687.

Lotus LicensesWindows Database Technology

you can then use SmartFill to fill in the next ll cells of the row automatically with the names of the other ll months. A CrossTabs feature is used to create a summary table from database infoxxnation. SmartFormat lets users cycle through as many as 10 predefined formats for dressing up a table of data with borders, fonts, and the like. SmartPak also provides SmartIcons for summing three~ ens i onal ranges, zooming in and out to display more or less data on the screen, centering text across a range of columns, and other functions. The software also adds application development tools to help 1-2-S users create custom applications. Lotus plans to slipstream" SmartPak into new packages of 1-2-S for Windows Release 1.1, meaning it will be shipped with all new copies sold at no extra charge. Users who already have Release 1.1 can get SmartPak from Lotus at no charge.

I' 803S6DX-25 $128$.uu

xietary Windows accelerator board, which oosts graphics imaging under Microsoft Windows by as much as 500 percent, the company claims. To make way for the new machines in the retail channel, Zenith has cut pricing on most of its existing machines. The new machines should be available by the time you read this.

•I~

$29$1273 $462 I 540

+ I 3551365 I2Ol 465 Fives

Darius 1024x768 .28dpi I NON-INT. $3181396 EvaxData 1024x768 .28dci / NON-INT. 201388 Samlrcn 1024x168 I NObHNT 0/390 Scav 1304 1024x768 .25dpi NANT. TVNSA 1024x768 .28dpi LOWBAD. lVtl 4A+ 1024x768 .28dci NON-INT. LOWRAD. 1Vtt SA+ 1 5" 024x76B t ~pi LOW RAD. NEC 3FGX 15" NON-INT. Too NEC 4FG 15" 70Hx NON-INT. $950 OsaxTrala 17"DC4171024x768.31 dpi $935 ttaaao 1T F550i 1024x768 28 dpi 1499 Selzo 17" 1750 1024x768 25dpi ) Scay 17" 1604 1024x768 .25dpi $1338 AllXL1MB wlMauseI @cree Sound 30 l 405 ATI 6514A I Graphic ULTRA GAM BVRAM 1575 Vseaa Lab Oxttttaal32K I64K ColarSYGA Card 10/250 Nett Wladaws Acmlectcr 1260xt024 t 12MB hg 1279 ttismond Slaalth HtCOLOUR 1MB YRAM $361 Cadlnsl 24 odem ext 1251140 Csxxllnal 2400 Modemint. I ext I 97 Zoom 96/96FaaModem I,sxt. $320/340 Prae5cal PeNchertal 14.4114.4 FaAIodem ext $525 Aceex9$144 FaxlModem ext $500 IIS Robotics 9600 Modem ext LcIitech Mouse wl Windows3.1 P29 •ogNach Mouse Man /Trackman II 75/109 Sound Slastsx I Pro. 135/230 Thunder Scsrd w/Speakers $99 I 169 Pro. Aa4l~patrum 22 Voice 16 Bit $285 C xxato 1201250 B int

2 Stations

$315.00 '4t.xllfA 46SSX 2$ CW20.N '4MB, 80MB HD '1LlNl 885SZL % tt z49tLOO 2MB, 60MB HO

%Ital $65$X2$6zzz1,00

'2MB, 60MB HD 'NONxxNELL SBSSL2$61ss0.00 '2MB 60MB HD 'RavxJvzNSIz'zo fvp50.00 '2MB, 60MB HD 'OANtiS 86xxSX20D 618$KOO '2MB, 60MB HD

155/35Q IILSI I Cvrlx I IIT $172/1$5/190 182/2151200 30I 275 I 265

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Raven Laser LP510.5MBI LP5301MB $923/1166 Itaven LaserLP111011mm .SMB $1399 RavenLaserLP1170PS ttppm 2MB $2199 ttP LaagerIIP+ I IIIP 4cpm.SMB 61060/1385 HP Laser Ill 8ppmPCL5 tMB $1995 O kldsta Laser400 4cpm .SMB $74 7 Kcttsk Oiconix 18061 /7D1 /Color 4 $8961576/780 tlP OeskJst500I 500C.5MB L01945 Canon BubbleJet8J300/%0 300cps 6535/695

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$ygy~

T HE COMPUTER PAPER JULY '92

•

• :

I >425Trison 486SX-20 0101 KeysEnhancedKeyboard

01 Meg RAM

0 52 MB Hard Drive-17msec 01g and1.44 Roppy prlve 02 Serial, 1 parallel, 1 Game port 0 Trident super VGA card with 1MB

0 Super VGA Monitor 1024x768 28 0 Oesktop or tower case with 200W CSA

approved power supply

1 20 0 T rison 386SX-25 01 Meg RAM

0 1.2 andi A4 Floppy Drive 02 Serial, 1 Parallel, 1 Game Port

0 101 Keys Enhanced Keyboard 0 52 MB Hard Drive-17msec 0 Trident super VGA card with 1MB

0 Super VGA Monitor 1024x768 .28 0 Desktop or tower case with 200W CSA

approved power supply

1,375 Trison 386DX-33 01Meg RAM 0 1.2 and1.44 Floppy Drive 02 Serial, 1 Parallel, 1 Game Port

0 101 Keys Enhanced Keyboard 0 52 MB Hard Drive-1 7msec 0 Trident super VGA card with 1MB

0 Super VGA Monitor 1024x768 .28 0 Desktop or tower case with 200W CSA

approved power supply

I 4 2 5 T rison 386DX-40 01 Meg RAM 0 1.2 and1.44 Floppy Drive 0 2 Serial, 1 Parallel, 1 Game Port

0101 Keys Enhanced Keyboard 052 MB Hard Drive-17msec 0 Trident super VGA card with 1MB

I >750Trison 486DX-33 0 101 Keys Enhanced Keyboard 052 MB Hard Drive-17msec 01.2 andi.44 Floppy Drive 02 Serial, 1 Parallel, 1 Game Port 0 Trident super VGA card with 1MB 01Meg RAM

0 Super VGA Monitor 1024x768.28 0 Desktop or tower case wRh 200W CSA

approved power supply

0 Super VGA Monitor 1024x768 .28

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Phone: (604) 222-2326 Fax: (604) 222-2372

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Serving Vancouver Since '87

THE COMPUTER PAPER JULY '92 87

Norton Backup 2.0 For Windows Offers Tape Backup CUPERTINO , CALIFORN IA, JUN 9 (NB) — Tape backup software for Windows is being offered in the new version of Norton BackupforWindows. Symantec maintains that the Norton Backup version 2.0 for Windows supports industry standard quarter-inch ( QIC 40/80) tape devices such as those made by Alloy, Core I n t ernational, Tallgrass, Archive, Irwin SX, Tecmar, Colorado Memory, Mountain, and Wan gtek. Automated capabiTity for backups is induded in the product, along with time and space estimates, Symantec said. While most tape backups come with software, some of the software conflicts with Microsoft Windows. Colorado is such a manufacturer. While the company says it is working on software that will work with Wmdows, Colorado users are instructed to boot Rom a Soppy disk in order to run the tape softwareunder DOS. However, Rod Turner, executive vice president of Symantec'6 Peter Norton Group, said in a prepared statement that backups can be made transparentlyand automatically under Windows with the new version of Norton Backup. Backups can be performed to other devices as well, including hard disks, network drives, and Soppy disks. Also, in case of an emergency, a restore can be done without r e i nstallation o f W i n d ows, Symantec said. Password protection to prevent overwriting and unauthorized use of backups is also provided. Network backup problems, including dealing with retrying when Slee for backtsp are open on the localwetwork disk drives, are also built-in to version 2.0, Symantec said. The product creates reports which lists the backedwp Sles and identiSes any problems during the backup, restore, or compare, the company added.

A TECH COMPUTERS 3 09 2 C A M B IE S T R E E T ( A T 1 5T H A V E . ) T EL ( 6 0 4 ) 8 7 7 - 1 8 1 2

F A X (6 0 4 ) 8 7 7 -2 2 2 3

S U M M E R S P E C IA L C OMPUTE R

F EVER S E RIES

386DX4llg4l( 486DX48/128K

81399

Recently, the N orton Backup was included as part of the Norton Desktop far Windows 2.0product. Ana Shannon of public relations for Symantec said the 2.0 version of Desktop for Windows indudes a coupon for thetape backup support, so users could get it when it became available. In addition, the tape backup support is being included in all copies of Norton Desktop for Windows that are currently shipping, Shannon added. The Norton Backup 2.0 For Windows retails for $149. However, Symantec said previous users can upgrade for $50.29 including GST, shipping and handling. Centaent Syrnantec, 604-7$7%214 or SNM17234; upgrades 600~22 66.

• True Intel CPU and AMI BIOS • 4MB RAM • 1.2 MB ND 1.44 MB loppy drive • 105 MB IDE hard drive • Super 16bit IJOadapter • 2 serial, 1 parallel, 1 game port • 16-bit SVGA caid (1024K) • Super VGA monitor (1024x768 28mm) • 19 Midtower ease w/LED display • 200N CSA power supply • 1014esy enhanced keyboard • Flee clip copy holder

CANADIANSSSDX4484K Same MOST conlgurefion WANTED as above

386d x-33c ... 729 486 dxN30. 1091

NN NA/I///NNE A/I// Motherb parens NNPATlllE NNP//Ta/ P///N //sTS 286.20 ..... „. 82 486dx-33c ... 635

1 bin RAM,S3$ n33 Baser Drsre, lel Zn, n1 HXVH7 CceaoSm, IOtxeslp,lGXNcaa Cenl n Sseaeer,cere n passer

386dx-33c ... 265

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486dx40c .. 1121

Haa4 Drives 40MB ---- 219 85MB ..... 32 9 105 MB 3 4 9

125M B —..-.. 418 170M B .......499 2N MB ... 6 79

Mtmitaa 14" MonoVGA 135 2B Super VGA. 312 A2 color VGA .... 24$ Noa-Int VGA .. 368

Lhasa

2 4 pin. . . . . . 2 6 9 SM /3S" FD 68/58 HP IIIP ScaMe ...1299 1 MB SIMM Raven Scalds Font 1099 CD-ROM ...... 408

Data Trilie 8

hr.R tVEC

NetWme3.ll ...799 BherNet 16 Bit 135

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79 S/Rec Fex Modem SS

Qdlalat Motorola 8NOM. 249 MotorolaClassic 385 MotorolaUlna .. 499 Motorolsr DPC888..849 PanasomcHP600C.720 Audiovox MVX500..660

CALL: 681-3770 $4 RouenTechnical auFFeit: 6$14766

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• True Intel CPU and AMI BIOS • 4MB RAM 1.2 MB ND 1.44 MB floppy drive • 120 MB hard drive • Super 'l6bit I/O adapter • 2 serial, 1 parallel, 1 game port • 16-bit SVGA card (1024K) • Super Non-int mon. (1024x76828mm) • 19 Midtower case w/LED display • 250W CSA power supply • 1014tey enhanced keyboard • Flee clip copy holder

4+ All systems include two year parts and labour warranty**

Configurations8eUpgrades Igsteassa

386sx-16 ... 159 386dx-25... 219

82299

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fOjII

T HE COMPUTER PAPER jULV '92

ZenithData Systems To Break Even, May Leave ACE

PARIS, FRANCE, JUN 10 (NB) — Speaking to reporters after a news conference announcing a new line of Zenith Data S ystems high-end c o m puters, B u l l Chairman Francis Lorentz said Zenith Data Systems (ZDS) should break even this year. ZDS reported a loss on sales volume of $1 Mlion last year. Lorentz and ZDS President Enrico Pesatori also said the company might quit the Advanced Computing Environment (ACE), an industry group set up to develop new computing standards. ACE founders Digital Equipment and Compaq Computer have already left the consortium. Bull' s announcement could be the obituary for ACE, which was attempting to develop standards for RISGbased computing.

•I•

ou're almost there... you' ve been through the manual twice. There'e no such thing as e dumb question. ~ but t i me Is money. The VancouverBusiness Computer Show Ie eg about finding eolutlone io your computer headaches. Some of the Industry'e largest end most powerful producers wig be on hand offering expert advice end de. monetretlng the latest programs end equipment. • 85 exhlblte • Semlnere hourly Need weeey mare?

sound will meet the multimedia personal

computer (MPC) standard developed by the MPC Council, newer sound cards, such as the Creative Labs Sound Blaster Pro and the Adlib Gold 1000 or 2000, are offering higher quality 16bit sound. However, Media Vision says its strategy

is to offer lowest multimedia

SULUTIOMS AT WORK IXDrliVrRIRL TRADER

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SELECTING A COMPUTEIU

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Thunder 8 Lightning — VIA, Sound On Single Card

Ngf

Pesatori also announced that IBM will soon announce products made in conjunction with ZDS. "You will see products of ZDS announced by IBM in the near future," he told reporters. Pesatori said he could not discuss what the new products were yet, but that they are based on Zenithtechnology and made by Zenith. A previously announced deal between IBM and ZDS calls for more than 150,000 personal computers to go to IBM from Zenith. However, that volume will not be reached this year, since the deal was formally approved last week

321-4789 TELL ADVERTISERS YOU SAW THHI< AD IN

FREMONT, CALIFORNIA, JUN 5 (NB)-

"Thunder and Lightning" is what Media Vision is calling its newest hardware card that incorporates highguality video graphics array (VGA) support with sound. The Thunder and Lightning card is capable of 24bit VGA, and ofFers 16.8 million colors in 640 x 480 pixel resolution, 65,586 colors in 800 x 600 pixel resolution,

or 256 colors with 1024 x F68 pixel resolution. It also supports ergonomic Video Electronics Standards Association (VESA)compliant refresh rates up to72 hertz (Hz), Media Vision said. Media Vision says the sound capability of the Thunder and Lighming is compatible with Sound Blaster and Adlib. It is capable of 11-voice FM~thesis and Sbit digital audio recording and playback. While 8-bit

com puting

hardware. Media Vision's president and chiefexecutive officer, Paul Jain, said in a prepared statement: 'The introduction of Windows S.l has now raised the ante for base-level computing for the mainstream user, all computing from now on is 'multimedia computing.' Media Vision added that the Thunder fiunily of sound chips, which are part of the Thunder and Lightning card, are also available separately to original equipment manufacturerL The new card is expected to be available in late June via standard retail channels and is priced at U8$349, however company representatives speculate the card will be discounted by retailers. Media Vision recently came under fire from its competitor Creative Labs of Milpitas, California. On May 29 Creative Labs filed suit in federal district court in San Francisco charging Media Vision mfringed upon Creative Lab's copyrights in software relating to its Sound Blaster line of audio products.

Contact: Abigail Johnson, tel 41 5-579-0700, fax 415-347-5238; Claire Merriam, Media Vision, tal 510-770-8800, fax 510-770-9592,

® Reg TM of NOVEL Inc.

C'O (Ptl A] p 2dPi]

601-889 W.PenderSt.

Vancouver,BC

Fax 684-6859

' >I '

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Multimedia Upgrade For Harvard Graphics For Windows SANTA CLA1V4 CALIFORNIA, JUN 9 (NB) — The new r e lease of H a r vard Graphics for Windows, version 1.01, has multimedia capability for the addition of sound, musical instrument digital interface (MIDI), and animation to presentations, Software Publishing said. The company says it has added a transparent multimedia player called "HGW Play" that works in conjunction with the product's "Launch Application" feature. A user associates a multimedia clip with a "button" by typing in the name of the file. Upon a press of the button with the mouse the new version of Harvard Graphics for Windows will play the file. Support for import and export of WordPerfect graphics files ( . W PG), M acintosh graphics files ( PICT a n d PICT2), and import of Lotus (.WKS) spreadsheet files is included in the file filters in the new version, the company added. A runtime option, called Screenshow, allows Harvard Graphics presentations to

be played on Windows-based computers without H arvard Graphics installed. However, users don't need to upgrade to the multimedia version 1.01, but can simply send $15 for shipping and handling to Software Publishing to obtain the runtime Screenshow Projector, the company added. However, the $595 priced multimedia version 1.01 costs registered version 1.0 users the same $15 for shipping and handling, and includes the Screenshow Projector, Software Publishing said. The new version requires an IBM or compatible personal computer 286-based system or higher, with a minimum of 10

megabytes (MB) of hard disk space, two MB of random access memory (RAM), extend-

ed graphics array (EGA) or higher display adapter,and a mouse. However, Software Publishing recommends a 386 or 5&6SX system, 18 MB of hard disk space, 4 MB of

RAM, and a video graphics array (VGA) or Super VGA display. Contact:Software Pubgehing, tel 408-9887518.

THE COMPUTER PAPER JULY '92 89

Mac-inDOSSupporfs

TECH N CDLCDCi Y C C ) R P C ) R A T I C )N

Windows'.1

MOUNTAIN VIEW, CALIFORNIA, JUN 9 (NB) — Pacific Micro maintains that its Macin-DOS 2.0 software is now compatible with Microsoft's new Windows S.l graphical user environment. According to Pacific Micro President Wun Chiou, Mac-in-DOS, released first in May 1991, allows DOS computers to transfer files to and Rom Madntosh computers by means of a1.44 megabyte floppy disk. The software also allows PC users to format Madntosh disks. Chiou told Newsbytes that both text and. binary files can be read using the Windows S.l version. The binary files can also include, graphics, he said. The company claims that the Windows version of its software "takes advantage of the ease of use of the Windows environment to offer improved speed of installation, ease of use, and compatibility with other Windows applications." The company also offers a standard DOS version of Mac4n-DOS (version 1.2), as well as Common-Link, a Mac/DOS to Unix file transfer utility. The company maintains that Common-Link and Mac4nDOS transfer files through the floppy disk drive, and that all products require just host software and a "small" amount of disk space on the host system According to Chiou, the 2.0 version differs from the 1.2 DOS version in that it runs "inside Windows." Chiou said that the list price of the 1.2 version is 8199, while the 2.0 version retails at 8249.

Unbeatable Specials UNBEATABLE SUPPORT! ALL AMT SYSTEMS ARE COVERED FOR 2 YEARS PARTS AND LABOUR NATIONWIDEK THROUGH AMT'S SERVICE AGREEMENT WITH THE ANO GROLP OF COMPANIES. ANY SYSTEM PURCHASED AT AMT TECHNOLOGY CORPORA11ON IS COVERED ACROSS CANADA BY THK SERVICE PROFESSIONALS OF THK ANO GROUP. DEPOTS IN: MCTORIA, VANCOUVER, RICHMOND, SURREY, KELOWNA, KAMLOOPS, EDMONTON, WINNIPEG, MARKHAM, TORONTO, OTTAWA, MONTREAL, QUEBEC CITY

•

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6( )Ml I V>'eaten) 1))S) (al I I )l. I ( t)M13 (gu >ntum I I )I 21()MI3 V <7(cnl l)t s )tul Il)l.

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MICE: l)csea M<>uue I.<>S>itech ptrat M<>uue

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$1858.00 Lease: 67.20 / Mth @ 36 Mestuts OMC.

Contact: Pacific Micro, 41 5-946-6200.

l,<>S)tech Muuue)nan 13uu

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BroderbundExpandsKid Pix Educational 6ame Line NOVATO, CALIFORNIA, JUN 4 (NB)Broderbund is expanding their line of award-winning children's drawing programs known as Kid Pix. The company has introduced a Windows-based version of Kid Pix, as well as started a new series of Kid Pix Companion programs with the introduction of a Macintosh version. The Windows version of Kid Pix incorporates all of the features of the original Kid Pix that garnered it awards from some of the most distinguished educational bodies in the nation, including the 1991 Parents' Choice Award. The latest award is the High/Scope Award given out bythe High/Scope E d u c ational R e s earch Foundation. Kid Pix Companion is a follows module to Kid Pix. At this time, only the Macintosh version is being introduced although the company is planning on DOS and Windows versions in the future. Kid Pix Companion adds more Rubber Stamps for the child's enjoyment as well as more hidden pictures. It also adds such feat ures as D r awMe, C o l orMe , a n d a SlideShow. With DrawMe the program prompts the child of a wacky scene to draw by talking to himi ColorMe is a computerized version of a coloring book. The SlideShow allows children to create complete stories right down to incorporating an audio track. Kid Pix Companion is retailing for $59.95.No official word has been received on when the DOS and Windows versions will come out. However, Newsbytes has learned that August is the company's target date for the DOS version. Kid Pix for Windows retails for 859.95. Both products are shipping now.

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only $968.00 VGA COLOUR 386DX/25

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T H E COMPUTER PAPER J U LY '92 •

•

550 Billion Market For Portable Computers Projected T TTT T T T T T T T T T T T T T T T T T T T T T T

24 HOUR IMAGING SERVICE 1 Spice up your next presentation with slides or overheads that look just as colourful as

• •

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•H arvardG raphics • Powefpoint • Pagemaker • Freelance • Arts A Letters • Charisma

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• Powerpoint • Persuasion • Cricketpresents • Freehand • Illustrator

Also TARGA, TIFF, PCX and EPS file formats.

Vision Presentations is an AUTOGRAPHIX authorized service bureau. Call our Imaging Manager for pricing information and page setup instructions. His hotline is 682M86.

MOUNTAIN VIEW, CALIFORNIA, JUN 4 (NB) — Small computers, especially pen computers, will continue to be the rage if a new survey predicting whopping growth in the sub-laptop portable computers and peripherals market between now and 1988 is correct. The market has been more than doubling in size every year and is expected to reach over $50 billion in revenues by 1998, research firm Market Intelligence said, but coming changes may force a dedine in some peripherals. The market is currently at $5.5 billion, but is predicted to expand to $10 billion by 1995, MI said. The predicted compound annual growth rate of dose to 50 percent is expected to push the market to the $50 billion mark in 1998, the survey said. In regional predictions, the U.S. is expected to get a smaller piece of the small computer pie, with a dedine from 64 percent in 1991, to 52 percent in 1998. But MI says even in declining market share the growth is expected to generate increased U.S. sales, going from $2 billion in 1991 to $25 billion in 1998. Europe, however, will get a slightly bigger piece, going from 10 to 18 percent in the same period, M saicL Pen computers are expected to grow the fastest, to 85 percent of the compound annual growth rate (CAGR) worldwide by

Tell them

V ISI O N : Fax Modem

OU st

(604) 682-0792 (604) 682-4927

t eiradin

Vision Presentations Inc. 200-1380 Burrud Street, Vancouver, B.C.

1998, though now they have the smallest base, MI maintains. Notebook computers are also expected to show widespread future growth. The M survey says the selling point for the small machines is expected to shift from the current emphasis on size and' battery life to the number of functions for multiple tasks and ease-of-use. Ex p ected enhancemc;nts include paging, remote wireless networking, as well as modem and fax capability. The forms the computer comes in are expected to change as well, ranging from pocket~ized consumer inodels to dassroom blackboards. Decreases in certain peripherals are expected as well. The incorporation of pointing devices, such as pens, are expected to drivedown the current demand for portable pointers, which has been growing at tri I+digit rates, MI said. ard drives are expected to also face slowing demand as memory cards catch up and overtake the mass storage demand and as data compression products that double disk capacity become more prevalent, MI maintains. Contact: Market Research, iel 41 5-961-9000, fax 41 5-961-5042.

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Join The 30 Lotto Jackpot Winners Who HaveW'on$1%.$ Nllion With avail Howarcl's Systems LOllVD HOW1OWHEELA FORTUNE This 397 page book contains the world's most successful lottery systems including ALL the systems usedby Gail Howard's biggest Lotto jackpot winners. Easy to use as A-B-C.

US $19.50 + US $5.00 for shipping.

Gall Howardfs Smart Wck® Software For Your IBM/Comp. Computer

"Gall Howard's program is the market's most comprehensive and incisive... easy to install... technical support is excellent... Advantage Plus meets its claims. For the serious lottery enthusiast, it's the one to buy!"Coast Compute magazine.

AWAMTASE PlUS Use ADVANTAGE PLUS and you' ll trash all your other lottery software. It's the most com-

Gail Howard is the undisputed authority on lottery strategies used in the world today. Her remarkable success in helping people win big money in Lotto has Ied to appearances on hundreds of radio and TV shows, includingThe Today Show andGood ivloming America.

plete, fastest and easiest to use — in aclass by itself. Nothing else can begin to compere! • Over 50 scientific charts and reports for picking winners. Automatic SMART PICKS • Test past performance of SMART PICKS™ with one keystroke The ONLY lotte fy sofNvare with documented jackpot winners. Includes ALL dates for ALL Canadian Lotto games FREE

• A $995.00 value. Special offer — limited time only US $79.95 + US $5.00 S/H

QhAltr LUCK®COMPUTERWHEEl Easy to use scientlc systems that reduce the odds. Has I252 Lotto systems, each with a specific win guarantee. Guaranteed flawless. Find one system that fails its win guarantee and you get DOUBLE your money back! • These systems cost as little as Nvo dollars to play, or you can wheel up to 40 of the 49 numbers In your game Shows the minimum

and mazimumnumber of multiple prizes that can be won with each system TIMES INTHEWHEELhandicapping feature tells you how many times each number position is in the wheel so you can place your strongest numbers where they appear most often • Optimizing feature makes best possible sums of your chosen numbers• Saves up to 500 wheels for win checking

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SMART LUCKSOFTWARE Our U.S. banks I D ept P-7 PO Box 1519 slaughter us with theexchangeand I ' III/hite Plains,N.Y.10602 fees.U.S. dollar I For info. call 914-761-9333 lvIO's welcome.

"After reading Gail Howard's book, I have won 19 prizes io date. In may first week of play I won seven prizes.

In the gnd, 3rd, and 4th weeks, I won one prize each draw, in my 6th week of play, I won the first prize jackpot of Sgia,g34.80 plus eight other prizes." Max Harrell, Canada 6.39 Lottario

New Ibrk Daly hfaws

Name Address

5-number prizes and three 4-number prizes from your system 503.What joy and excitement! I'm working on my second jackpot because with your system it's very seldom that I don't collect some prizes." marie cloarec, canada Lotto 6i49

"Wheeling systems like (Gall) Howard's have the most respectability among critics, since they concede that the wheelsoffer a systematic way of reducing the odds."

BUy $07HCOMPUTERWHEEL AND ADVANTAGE PLUS™ FORONLY US $99.95 + US $5,00 S/H We ship IBM/Comp.5.95". Add US 51 for EACH3.5" disk (one per program) ~ fez''

"Last November 8th, I hit the jackpot to the tuneof S1,096 million dollars. I hit one 6 number prize, two

"Gail Howard is the nation's leading lottery "handicapper"

Srhshingfon Times

"Gail Howard's revolutionary system can help you take dead aim on a million-dollar lottery jackpot." TheGlobe Gail Howard is "the nation's bast known lottery-system creator." Chicago Tribune

"Lottery guru Gail Howard... can help people beat the odds." Family Circle

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