1996 04 canadian computer wholesaler by The Computer Paper

An OCP Publicati on

om U er;.

April 1S96 Vol. 2 No 2 '-

THE RESELLER'S RESOURCE

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~63 S~ ace You get thc Brand Name, You can rely on You get Compatible «nd ogsd ourfull assembly and efficient personal service pmductsyou neml system upgrade services on your timetable

You get loll-fret assistance when you need it

You can place your order laic and still catch our last shipment

Super Quality Computer Product Distributor

You pay only a nominal fee on small onlers

Vancouver Toront o Montreal N ationwide

You csn get what you nmd right away

You also get generous discoums on volume orders

COMPANIES

T e l : (604) 276-2677 Fax: (604) 276-0807 Tel: ( 9 05) 415-1166 Fax: (905) 415-1177 Tel : ( 5 14) 335-1166 Fax: (514) 335-9326 T o l l-Free Inquiries 1 - 8 0 0 - 9 4 9 - 4 5 6 7

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ATALIN K =-,'

GMS uiieremultimedia productsfromthesefine :""': ""::':;:: gnanuMml '::;::"'"' " '" ' VIRTUAL I/O, IMSI, STARP RESS, AITECH, MEDIATRIX,

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5}ThengaNcan' Art of Entetteinment BW-S114X(%W) ua, , 8, 9RM.6I4X , ittsltt'~ " "' "'i"""'""i""'I' "'0 '%6@stfdy sftsstftfftsc I ~

DR.U124X

00sstmdsatct b Features QUADRASPINtechnologytoenableCD > 676kb/stm sustaineddatatransferrate, > 676KB/dec.stahtinsddataIratsittr rate. readittgandw nlingstfourgmesthedptmdola t 110msrandomseektime(average). i ttgmsratdomsee ktime(average). conventional CDRDMdrive I t50ms randomaccesstime(average), k 150msrandomagesstime(average). I SCSI-2 interfaceagowshigh.sPeeddatatrtmsfer. > EmbeddedSCSI-2intsrfstm. I Em bedded SCSI.2 interface. I MPC.2comp lianl. y tagedspsdty1MB databuger. I MPC-2com ganpt, p M8Mdsd ifmdatpptrldd 1 Supports agmajorCDstandardsattd I Supports sllmajorCDstatdatdsandhtrmats p CD DA datathmsmissiot capability, . fermata, I EIDE AT APIalsoavailable. '

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TELEVI DEO,VALUEMEDI A, COMFY , DATACAL,

MEDIA 1, MEDIA 2, MEDIA 3, MEDIA 4, Ensemble

YAMAH A,TURTLEBEACH, MIRO,JAll, JBL,PAN ASONIC, PIONEER, RELISYS,SONY,

W High performance personal monitor loudspeaker i High performance dividing network > Provides full-range, low distortion reproduction in a variety of applications > Compact and durable, performs equally well in recording studios ~ Full power and price range ~ Subwoofer extends low frequency response

COMP RO,IBMMULTIMEDIA,

All-IN-ONE: Wavetable Sound, VoiceMail,

LASERM ATE,LASERWAVE,

CHINON , PLANTRONICS, NAKAM ICHI, HITACHI, OCEAN , BFS, LUCASARTS, GREATBEAR,TIMEWARNER, PROCD,ELECTRONICARTS, OPTICALDATA, COREL,

(NEW)

Fax / Modem 28.8 K bpe

Turn your PC into an automated communications center with integrated Fax/Modem, Voice Mail, speaker phone, internet communications, and advanced wavetable sound. The complete solution for business and multimedia applications. > High speed data transfer with V.32/ V.34 modem (28.800 bps) > High quality fax with 14.400 bps W Multitasking capabilities with voice driven menu and an automatic recognition system for phone, fax or data mesages W Wavetable sounds forbusiness& games W Windows 95 compatible

SIERRA, VIRGIN,ALLEGRO, MINOSCAPE ,MEDI ADEPOT, MICROLEAGUE, INTERPLAY,

J-902

J-312 W 1-way shielded powered speakers > 3" driver housed in a bass-reflex cabinet W 5W RMS per channel, BW max. W 100-15,000HzFrequency Response > Controls for power, volume, bass > Power-on Led > 3.75" x5.5" x4"

POWERED SUBWOOFER &SATELLITES

BROOERBUND, FOX,GTE, AXONIS, MICROSOFT, MICRO FORUM,MERIT, U.S. GOLD INTELLI MEOIA -,;:...PHILlPS NHNNDN, I

p Extends low frequencyresponsedownto35Hz to sdd deep, powerful bass to anymultimedia computer system ~ Two powered satellite speakers are electronically controged sndmagnetically shielded P Sstegite speakers will receive audio input (snd output sound) even whenthe subwoofer is tumed off 0 Subwoofer is available separately snd is cornpstibls wtb mmt lesdtntt ex)smalcomputer l

J-590 W 2-way shielded powered speakers > 4" woofer, 1.5" tweeter W 14W RMS per channel, 30W mmx. Sa 30-20,000H~ Ftaaqtaaa"OttRmantartam ~

!~Â»~~~~~~~~~~~~~~~~~1 ~~ ~ ~~~~~~)~~~~~~~~~~~~~~~~ !~~~~!~~ ~~~~ ~ PteadtGrsphloeatt'ettmar ~~"'"-"""'""""' ~~~~~~~~~~ n~~~~~e~~~~~~~~~~!~ 'Sa p Adds s full 18-watts (26-watts rttsxtmum) ot sodio controls for power, volume, bass, treble powerto upgrademostcomputerspeakersystems > 4.5" x9.2"x5.5" ~ ~ ~~

CASIO,TIMEX, ," =':-PACRAMLAB, COCARLO.

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' JAZZ productalso ava//ab/e from 8rands (905) 7TM888 and Gaon (514) 745-0596

Unit 7- 80 W.BeaverCreekRoad, Richmond Hill, Ontario L4B1H3 hone (905) 771-1188 Fax(905j 771-1131 1-800-361-3234

1102 342 East Kent Ave.

Vancouver B.C.V5X4N6 Phone (604j 327-4335 Fax l604j 327-26 1-800-150-4848

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pentium "

Pro s o l u t i o n

m o t h e r b o a r d s r a n ge s f r o m h i g h - p e r f o r m a n c e 4 8 6 to s t a t e - o f - t h e - a r t P e f 3tiu m t h at c a n d r' i v e t h e m o st d e m a n d i n ~ a p p l i c a t i o n s . A l l f e a t u r e p o w e r - s a v i n g

m odules an d

p o ' w e r cmanagement c h i p s t h a t o p t i m i z e "energy a l l o c a t i o n . You r c u s t o m e r s c a n

O ur f a m i l y o f

count o n l o n g - t e r m s y s, t e m r e l i a b i l i t , b e c a use tthee y'r' er eal a l mmad , e i n I S O - 9 00 0 c e r t i f ie d f a c t o r i e s . sy

(C ": ~ ~~ Comtron i c nil

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Terabyte MO systems provide data warehouse solution

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Protecting data in today's network environment Ba@.s!jss of the network server and I'ocal user daIa,should be done consistently. Netwaki6tkiagers must a ne for:~'event that would ~ t dat a flow to the enterprise whether it is caused by nature, machine or man.

have agency pl I

The evolution of storage: Yesterday, Today and Tomorrow R

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Storqjpsystems through the:short history of computers.: Looking back& tile early 8'floppy disks, today'i-&Sons and what the Ww may hold. puii =" 'paper systems an

Industry Flash

Optical standard proposed i'~ >MW!'~~

People

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Farming the back-end - reaping from historical data

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Legacy'data from way back show trends in the wa'y'an enterprise operates.' By analyzing this data, better efficiencltts, and servicing the custqmer may be gained that could have

Business on

the move

Never enough room on electronic filing cabinet Storage devices are just electronic filing cabinets that never have enough room. Near futtutedevelopments show stomge devices daubliqg~z capacity every %months. I

You can check out

Token Ring Switching

t,,",~~j"2s'I:"'„,',;jul,Ill

Sea'mfe'ss migration to higher throughput

Wholesaler 0

Routers are weak firewalls

>!!i~> Setting up a firewall is a.complex task and using a router is not the way to do it.;~~!jl;;,:,":,, ,.,!.',,'".,;"',"" "",',l",'"'",„'i!!Iwl),' i:,I

Legal wrinkles in out sourcing Kee~g-and storing large amounts of data is a complex logistical task. Out sourcing maySsi'e solution but there'ar'e some legal wrinkles one should consider.

- 34

CORPORATION

FASTER WOULD BE CRUEL TO THE COMPE TITION! Introducing the HR 686 computers from Hewitt Rand. They feature the incredibly fast 6th generation Cyrix 6x86 processors. PC Peek and The Wall Street Journal described the Cyrix 6x86 P120+ as performing faster than Intel's 133 MHz Pentium. It also tested faster than a 150 MHz Pentium Pro! A l l o f us at Hewitt Rand are very proud to introduce you to this exciting, new generation of computers. a

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...and here's what PC Magazine had to say about our other Hewitt Rand models! "The HR P5-75 posted the best score among tested Pentium 75 PC's"

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"Hewitt Rand's HR P5-75 Tower & HR P5-100 Tower proved themselves to be solid Pentium workhorses at good price points." - PC Magazine, May 30th issue, 1995 "Above averageperformance, components and warranty make thisPC easy to recommend"!!! - PC Magazine, Sept 26th issue, 1995

Call for the name of your nearest authorized Hewitt Rand dealer! Toronto Quebec Vancouver Redmond

Call toll free 1-800-263-0673 Call toll free 1-800-268-4423 Call t ou free 1-800-663-2518 Call toll free 1-800-869-7074

Fax (905) 795-1900 Fax (905) 795-1900 Fax (604) 270-0187 Fax (206) 869-5151

All names and model numbers used are registered trademarks of their respective companies

Cyrix Corporation P.O. Box 850118 Richardson, TX 75085-0118

Tel; (214) 968-8388 Advancing the Standards Cydix World Wide Web Site:http:iiwww.cyrix.corn

Fax: (214) 699-9857

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Your source o f innovative peripherals

internal

FAX MODEM @ 't( E'g Our fax/modem works harderand faster to save you time and money.

With athroughput ofup to 115,200bps,

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this modem means less phone charges

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and bigger savings with data transmissions especially when accessing the Internet. It also gives you access to fax machines worldwide as a Group III 14,400bps fax modem allowing you to send and receive

Designed for

faxes without leaving your computer.

Microsoft-

Invest in your future xith

Windows95

SPEAKER avallble upon request

OUSE For today'spointer-interactive applications, a comfortable mouse is essential. Our Dyna-Super fitsstrongly in the hand and has 3 large buttons.

Distributed by LaTech Computer Products Inc. Bay ¹ 104, 4715 - 13th Street NE Calgary, Alberta T2E 6M3 Tel: (403) 291-2103 Fax: (403) 291-1523

Datacom TechnologyInc. 112 Guelph Ave. Cambridge, Ont. N3C 1A4 Tel: 1-800-297-DATA, (519) 658-5161 Fax: (519) 658-1084

Advance MedalComputer 75 Konrad Cres. Suite C Markham, Ont. L3R 8T8 Tel: (905) 946-9660 Fax: (905) 946-9663

Quest ComponentsInc. 795 Warden Ave. Scarborough, Ont. M1L 4C4 Tel: (416) 751-8888 Fax: (416) 751-5637

Spec Resarch Inc. 19433 San JoseCity of Industry, CA U.S.A. 91748 Tel: (909) 595-1258 Fax: (909) 595-5176

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new features that make it the

most powerful microsystem in its class. To start, you can choose the processor you want - from extremely fast

rforms z to accommodite

, Ierosystem. In addition to~xnz'." . Local Bus graphics, voice fax ' reputatlon and value, the modem, and is pre-l Ioaded d d P"'. lRiS now combines real . O . with Windows®95. OptionalI affordabilitY with innovative

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CD-ROM and other h PCI P C Iadddd

ons are also available I bl to tailor I your application needs.

every working environment. The new OatamX M l crosystem will give you a whole new way to t h ink about computing for your home or business.

:Dealers welcome ~1 ' """" ~''"" "e'~rr rtrrt

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(466DX2/66MHz) to blindingly fast (Pentium ® 133MHz).

WARRANTY

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'=- Le GROUP

Group Inc.

1 -800 - 6 6 5 - 0 85 8 Unit 3-3511 VIKING WAY RICHMOND, B.C., V6V 1W1

TEL (604) 273-4666 FAX (604) 273-7969 DatumXis a trademark of Ko Lonson Gmup Inc. Pentiumis a registered trademark of Intel. Corp. Windows is a registered trademadr of Microsoft Corp.

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I N D U S T RY 5

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Michael Eee»an >".". „ajar„":

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Sea nix Technology cuts PC prices

Pubi falter/Eclit»sr Lsgi» Chic»; » QieSpgt»ti ., 1

The announcement means one-stopshopping for the RUMBA suite to NMSOauthorized resellers.

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F L A S H

Empac of Markham, Ontario, has signed an agreement with Iomega to distribute their Ditto tape back-up products across Canada. This deal furthers Empac's hardware distribution focus. Last year Empac won the Maxtor MVP bowl and was named the number one National Distributor for Goldstar CD-ROMs and for Samsung hard drives.

Seanix Technology announced itwas cutting prices on its systems by up to 20%. Company president, Paul Girard, said the 6th largestcomputer manufacturer in Canada was able tocut prices because of more favourable terms with its vendors. Seanix deals directly with its resellers which cuts out an intermediary distribution channel. Seanix's inventory levels are lower, and new configurations and falling component prices can be passed on to the consumer quickly.

The Ditto line features internal and external tape drives with a reputation for being dependable and easy to use. The drives use a beltless design for greater reliability, a simple plug and go connection and are 60% quieterand 25% more energy efficient.

Merisel exclusive distributor of Wall Data Line of Rumba

r.'

. published.and printed 6 times a year by

s oftware t o f e d s

Globelle to distribute NEC product line

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Wall Data (Canada) Inc. and Merisel Canada Inc. announced that Merisel will the exclusive Canadian distributor of Wall Data's RUMBA suite of programs to the 1995/1996 federal government National Master Standing Order.

Globelle announced that it has signed an agreement with NEC Technologies Canada to distribute its complete line of commercial desktop systems, monitors, Intel-based servers, notebook computers and CD-ROM readers and changers effective April I, 1996.

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Broad Selection • Competitive Prices • Br a nd Names IIMMH

FR@ one sef tgh Quoit' peoke

NMB Multimedia Keyboard

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lhnth PCI Ills ar Multi I/O

System Memory

CPU

Use72-pi n SIMM modulesx4autobanking

intel Triton Pcl setsupport

stlcaa gs Intel Pentium

Motherdoard

Pentium 75/90/1 00/1 20/133/1 50/1 67/1 80/200 MHz CPU Supports Voltage Regulator Module IVRAM)

256KBPlpegneburstSRAM module

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Supports EDOmode DRAMs.

New Soilndx 4000 Series

I/O SPEC

Architecture 2 PCI IDE interface on board support ATAspec. up to mode 4 3 PCI Local Bus slots and 4x16 bits ISA Bus slots, IDE Interface- Bus master support, Ag three PCI slots support Master mode. Support two 16550 compatible enhanced serial port, Achieve high performance trans. rats 16.67MB/S for bus master, Floppy disk interface and PCI Bus bandwidth up to 100MB/S EPP/ECPhtgh performance parallel port function

Memory Slot with Triton ChiPSBt Cache Level 2 cache256/51 2KBAsynchronous or I

SCGPTRG

in multipleconf iguration upto128MB,

486DX4-100 to Pentium 133 Touchpad, FDD/Adaptor/ 2nd Battery swapable/ IR wireless port/ 16 bit Stereo w/ 2 speakers

System BIOS Support Flash ROM,Plug and Play, GreenFeature, NCR 810 SCSI BIOS

Aces 44 GIGABYTE

486DX-66/1 00 Pentium 75/90/1 00/120/133

pdnWESTERN DIGITAL

SCRPTR6'

M~ +

14» 15» 17» 21»

I' TOSHIBA

6'Seagate 2.5» & 3.5"; 540MB-2 GB

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®I. are ~~ SON Y. Panasonic. Multimedia case with Video in/out jack built-in speakers Double speed, quad speed CD Drives; Sound Blaster sound card; speakers

SVGA Color Low Radiation Byte Magazine "Best Buy"

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Q.Key Trente %C//CEL 101 Enhanced keyboard Windows 95 keyboard

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488DX4-100 to

Pentium -1 33 with 4X CD ROM BYTE magazine's Best Pentium Notebook, Apr 1995 I

CLlhlllCco)AQ J ~~ ' Tower or desktop cases with power supply

KCSUAMC

SCE=PTRC' Space saving, high resolution, no radiation, flicker free, static free, no AC/DCadapter to interfere with signal, wall or desk mounted

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Hand held scanner Super 800DPI, patented ruler, Tege superiordesign, powerful software or Flatbed scanner

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...BEEN THERE ...DONE THAT ...GOT THE HARDWARE BEEN THERE. Specializing in Point o f S al e h ardware for over seven years, SDMS knows the market inside and out. Simply put, innovation, design, and selection set us a part. Combine t hi s w i t h quality s er vice an d s a l es support across Canada and you have what it takes to be the l e a der i n the PO S industry.

DONE THAT. Since adding the full l i n e o f E P S O N r e c eipt printers to ou r a l ready large selection of POS products, it' s b een a w i n - w i n d e al . O u r k nowledge, e x perience a n d "in stock" p h i l osophy h a ve fueled our steady growth since day one. SDM S ha s a l ways been dedicated to providing a quality solution for each and every retailer's changing needs.

GOT THE H A R D W A R E . Not only does our catalogue list over 500 speciality items for the POS market, but we also have three s tocking l o c ations f o r fas t efficient delivery. Regional local stock keeps SDMS ahead of the competition. + Printers? Sure, you bet. +Cash Drawers? Lots. +Barcod e e q u i p m e n t ? N o problem. +Monitors?Right here. +Keyboards? Got it! And MORE.

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P E O P L E P 5 • • •

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GB Micro heads west Montreal-based GB Micro Electronics Inc., a distributor of computer m e m ory products is setting up Toronto and Vancouver sales offices. With the officescomes new staff appointments. Twylla Bergen will be Sales Manager, Western Canada.

David Brown, Regional Manager, Ontario will be at the Toronto office.

Agfa marketing director for digital imaging M ary Pe r c at joined Agfa's Graphic Systems Marketing team as Marketing D irector, Di gi t a l Imaging Products. This new position was created in response to the tremendous sales growth in Agfa's digital imaging products, Mary will be responsible for all marketing related to Agfa products such as desktop scanners and digital cameras.

David Packard dies at 83 David Packard,co-founder and chairman emeritus of Hewlett-Packard Company and one of the United States' foremost business leaders and philanthropists, died on March 26, 1996 at Stanford University Hospital. He was 83.

B U S I N E S S •

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O N 5

T H E 5

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Bill Jones, Merisel Canada's vice president, sales announce the appointment of four new national sales directors to round out the senior management sales team. National directorshave been appointed in the areas of education, inside sales, retail, and sales operations. They join sales directors in the VAR and resel ler services segments and directors of eastern and western regions Rob Glas has been appointed national director, education group. Rob brings to this newly-established sales group experience in sales and marketing with Unisys Corp. and most recently, was director, education programs for Packard Bell Sharon Burleau-Johnston has been appointed national director, inside sales, Sharon b rings over 2 0 y e a rs' e x perience i n telecommunications, most recently with MCI and Bell Canada

•

Kodak names Holtzman new VP of channel sales and marketing E ast m a n Kodak Company announced that Joel M. Holtzman has j oined the company's Busi ness Imaging Sys tems organization as vice president of channel sales and marketing for the Americas Region. In this newly created position, Holtzman will be responsible for developing and implementing a broader, more comprehensive distribution model for Kodak's docu ment management media, components and digital document solutions throughout the U.S., Canada Mexico, Central and SouthAmerica

David Dukowski has been appointed national director, retail. With 16 years at Sears Canada as asenior buyer, three years as vice presi

M O V E •

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5 5

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Data General (Canada) is changing its name and moving its headquarters. The company formerly known as Data General Canada will now be called Data General (Canada) Company.

Empac has moved to new facilities to meet the needs of its growing business in B r i tish Columbia

Wholesaler

•

Merisel strives for sales excellence

Empac expands into new office in Richmond

•

A pioneering influence on today's global elec dent, sales & marketing at Noma outdoor prod tronics industry and on modem management prac ucts, and three yearsasdirectorofsalesatPackard flces, Parkard made significant contributions in Bell, David's experience in both retail sales and international business and government during his manufacturing of consumer products has given storiedhalf-century career.The electronicscorn him a unique combination of experience that will pany that he founded with William Hewlett in enable him to assess customer needs and oppor1939 in a garage in Palo Alto today is a multina tunities and capitalize on them tional enterprise with more than 100,000 employ Kevin Baggs has been appointed national ees and fiscal 1995 revenue of US$31.5 billion director, sales operations. With more than 10 The company frequently is cited for excellence in years' experience in distribution, most recently personnel practices, business management, prod- as director, inside sales at Ingram Micro, Kevin uct quality and service - all legacies of Packard's possesses a unique combination of technical influence analytical, and sales experience

Data General changes name and headquarters

Since March 11, the company has relocated to 350 - 7070 Mississauga Road, Mississauga, Ontario L5N 7J8. Their telephone numbers will remain the same.

•

The 16,000+ square feet of new office space and warehouse is at 4611 Viking Way, Unit 186 in Richmond, BC, phone (604) 821-0177

A P R i L 1996

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eing the daughter of Taiwan's leading industrialist has a few disadvantages. Charlene Wang, ,~;,' 45, president of First International:;: Computer Inc., has spent decades trying to maintain autonomy 6om her father, Y, C. 'Wang. The78-year-old.chairman of : sprawling Formosa Plastics Group has a passion for controlling every facet of his business. Indeed, Charlene founded FIC in the early 1980s in large part because it "4 wouldn't interest her father, who saw no reason to enter the electronics business.

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S P E C I A L R E P 0 R T • • • • • • • 5 • •

•

Farming the back-enci reaping from historical data By Edutard Trapunski

Data warehousing uses the information that was gathered for productivity reasons and translates as a tool to allow

analysis of how the business is running and to define revenue and market opportunities and identify trends. so would believe that resellers and wholesalers in as forward looking and futuristic a business as the computer industry would be benefit from being historians. These are the resellers specializing in data warehousing. The data warehousing integrators help their clients

by collecting information that has been locked away in hard to reach databases or difficult to access legacy systems. They repackage this data into a relational format that allows analysis of variables such as time, geography, personnel, price, or brands. This way their clients can learn from the past.

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Two of the most prominent data warehousers operating in Canada are SHL Systemhouse Inc. and SAS Institute (Canada) Inc.

"By taking advantage of the information a company generates about itself and its customers it can make better decisions about

production cycles, human resources, sales efforts and costing efforts," says Christy DeMont, director of data warehouse operations for Canada, SHL Systemhouse Inc. "Information becomes an asset to manage the other assets."

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By connecting the disparate databases the data warehousers have a way to organize and utilize all the data. The metaphor for the information is a physical warehouse like IKEA or Price Club. The warehousers are the ones who provide the shelving so that the information isn't stored randomly, but in a logical order. When you come back months later to use the information you don't want to wander the aisles of the data warehouse, metaphorically, trying to find the right piece of information. The tools to "mine" the information are like the forklifts in the physical warehouse. "This helps people make strategic and tactical decisions about the way their company is running," Christy DeMont explains. "They can find information very quickly."

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I.ass, tanks, boardrooms, and banks. Those are some of the places you can find Sceptre's LCD Flat Panel Displays.

Where couldyour customers use one? At less than three pounds, a mere two inches thick, and with adjustable, detachable bases,

our LCDs are perfect for many unique and diverse mounting applications. Whether in a military tank, a permanent podium in an executive boardroom, or the crowded desk of a bank teller, the Sceptre LCDs make the ideal monitor where work space is at a premium. For government or medical environments where health issues are a concern, the LCDs emit zero

radiation. In addition, flicker and static free screens virtually eliminate eye fatigue and reduce the risk of electric shock. Flat screens also mean a lack of distortion Making them the perfect choice for medical imaging. Model CD-1112T with a 12.1 9 screen is supplied with a proprietary graphics controller card and the CP-1112T, another 12.1 9 display, comes complete with a built-in VGA connector and AC/DC power adaptor for maximum portability. Both models offer a crisp Active Matrix screen with edge-to-edge viewing. Very few companies can offer this new technology, but Sceptre's

LCD Flat Panel Displays match or surpass all equivalent products in features, performance, and resolution. But unlike Sharp and NEC, our displays have realistic pricing. With Sceptre, your customers can have the technology of the future without waiting for the future to afford it.

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FarmEnl tbo baeiE.ond - roaisinl from historical data The businesses that are relating to data warehousing are organizations in competitive industries where even a small

strategic advantage can make a huge diff fortune of the company. (Contianed Pompage 17)

Data warehousing is the step beyond automation in an enterprise. In most organization computer technology is used to help the company run more efficiently. Data warehousing uses the information that was gathered for productivity reasons and translates as a tool to allow analysis of how the business is running and to defme revenue and market opportunities and identify trends. The basic components of the warehouse are extraction, storage and access. As a system integrator, the warehouser first copies the data from the existing legacy, rearranges, reorders, resorts it. Then the warehouser de-

in the erence

signs the storage mechanism and finally creates the front-end tools to access the information effectively. Building a data warehouse isn't cheap and it isn't easy. As its clients, SAS only targets the top 500 firms in Canada as designated b the Financial Post. You have to have a lot of data in order to benefit from warehousing so it presumes that the company has been around I ong enough to have developed a history and a body of information. It is also important the client understands of using the date to make strategic and tactical decisions. As a result both SHL and SAS devote a lot of their time to training and education.

The businesses that are relating to data warehousing are organizations in competitive industries where even a small strategic advantage can make a huge difference in the fortune of the company. Retail, packaged goods, banking and governmentsare good candidates for data warehousing. "It all about finding relationships within your information and leveraging those relationships,' Christy DeMont says. According to the Meta Group, computer industry analysts, 33 percent of organizations are establishing data warehouses. Globall, oay, $ billion a year is spent on data warehous$2 ing and the Meta Group predicts that this will jump to $8 billion by 1998. "Down the road we are looking at innovative distribution resellers and a variety of channel mechanism to drive the sales and servicing of SAS products," Mr. Bachteal says. 0

APRIL 1996

Wholesaler

I N T E R N E T S

e term firebal is being used by market f i r e wall to your network you ma actuall o o ap p ication firewallsand t h r oughput because your routers are now free to packet-filtering routers as a way of d o w hat they dob t- f d k thr a e ssing common fears about connecting an y our network as quickly as possible. addressin organization to the Internet. If you are considering a security system to protect your network you ess careful attention is paid to configuration. In

Wholesaler

APRIL 1996

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grades. A large, well fincirtcedcorn pyny hasthe @-

',;-sources to'd'cnl'I'Iuickiy:,wtt4 ' security threats.Ifsomeone :::.finds a security hole which j,,~.relates to your type. of sy8.-l„

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Routers were not really desi~@to."Sort'',"g,".'1'I!inlned in the packet, but also higher level proto-..a's such cols layers to analyze the packets. The default rule based securi filte~~ e au means paying a price iiIMoiighput and perfor- p o sition on an application firewall is that which mance, Some vendors have estimated that adding is n ot explicitly permitted will be denied access one rule to a router degrades throughput by 5% to ro t he network.A network administrator must 'ne in in advan a vance exactl y w hat traffic 15% and each additional rule will further decrease determine aff is to performance. By adding an external application b e let in and out of the network.

If your organization is looking at purchasing an application firewall system you should keep in mind the following points:

between application firewalls and router based gateway routers by sendsecurity. : 4$,">!5g 'fake ICMP (Internet Control Message ProA routercan screen packets coming d ' pac etst elli'ng your router to change its pcoll pack your network by using the source and destina-' ~' @nit routing. A hacker may also try an IP tion addresses contained in the header informa- .~q~ attac tt k w ereby h b they h send a packet ddr hi indicates that tion on the packet. You can set up filters or rules w whSt" t gj® g source a ess which ®y "lg' ~™in the router to permit or deny access to packets it origiilcg t~ a tr uste t d ost h on your own networ . Di~~ i ~ .~ ~qu t ersh have varying abilities enteringthe router. By and large,however,there work. are three problems with using routers as a secu- .. + d~ ~ typ e ofattack but, generally speak' source and destination addresses seem rity firewall; they are difficult to, degrade throughput and they are en ,I' e . to b e acceptable the router will let the packet through. Remember the default setting for a Routers execute rules in order, so w~ c . router is thar which is nor explicitly denied will packet enters the router the router looks to'5 the first rule which governs the routing of thiI 'l' c Permittedaccess to the network. packet and then stops looking. This makes it criti- 'Qe~iI"~ application firewall is typically a softca thatrules be entered in the correctorder.If ware,~age which runs on a fairly high pow' , suchas a SPARC SPA R Cworkstation. you write a restrictive rule and mistakenly ent p',< . ur'" rewalls range in price from about $15,000 it after writing a ermissive, ~~,<>~ . , &~|'~~+~ " g p ~ < never get a chance to exec'ntc thC i~0tiv8 rule t o over ver $100 d di'ng on the th number of , 000 epen 'censes ' ed. Thi's compares to apbecause it finds the less restric~ ~ f ir s t . En- u s ers and licenserequir tering rules and determining a'~ ', g r oups p r o ximately $3,000- $5,000 for a gateway router. t hrough a cryptic command line inte~4 4 b e xhaustive ta k d o ma yi nadv~ ost', with mterfaces to two separate networks o es simp y y mistyping:@ .. your network and the Internet. It uses not command. ' " i;,.the network addressing information con-

' hc-:,ccsI@,"if)~Is foi': you to design and input rules .the less your" chances of makmg a security error, Look for an •

•

:intuitive @PL.,vhicli ~ ally ' '&aids you,' thr'ough the p'rocess of designing your rules.

I NT E R N 8

•

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•••• If y o ur organization is considering adopting a policy of prosecuting hackers thenbe'prepared to deal with law enforcement officials who are not familiar with computer security. Clear, detailed logs which show the events involved in an attack will stand up . better in court then cryptic log Gles which need an expert to interpret. A c1ear Iog Re will also save you time iti@@~t that your. rules cause,: •

•

ttnintendt:d consequences (e,g..the CEO cannot dial in from home) and you must try to figure qItt wh • L'ookfor a firewal'1"'%~": @Y EANyou detat1ed,, control over what your users can do on the Internet. Some firewalls simply enable or disable such functions astelnet and ftp, More sophisticated firewalls let you determine, for example, that a usercan ftp to some sites' but not others, or can get files from a site but not transfer files to a site. A good firewall will also let you determine exiictiy what web sites your users can visit and at what times they can use the Net. You might, for example, allow your users restricted access to a limited number of 'business' web sites during working hours but allow much broader ~ ~ worki n g hours. -

•

• Your orgematien may have many security needs - not just protection from the Internet. How will you deal with workgroups which must be isolated from the rest of the company (e.g. do you want the Engineering Department to 'see' packets originating in the Accounting Department:which may contain payroll information"/). How will' you deal with mobile users, such as salespeople on the road who may need to send confidennal information over the Internet via a laptop and a modem? How will you protect desktop PCs which may hold very sensitive information yet must be part of a larger network? Remember the vast majority of security threats to an organization originateinside the company, so don't get so focused on protecting yourself from external threats that you overlook internal security. -

•

Every firewall will indicate when a security breach is underway. Most can page you, send an email, sound an alarm or perform some action in response to an attack. But be careful that you don't set alarm thresholds too low. If a user for example commonly logs in five times a week and they are particularly active one week because they are working on a large report, do you really want the firewall to get you out of bed to tell you this? Look for a firewall which will allow you to define 'suspicious' activity as well as full scale alarms. This means that you can keep an eye on activity trends before they reach the alarm stage. •

•

Finally, keep in mind that an effective security policy involves not only technology but people. You must ensue that yot)r, users are trained in proper securi~ que s stieh as choosing good passwords an4' never leaving a terminal unattended wlthckt logging out. The creation of a 'security culttue' in your company is just as important as choosing the right firewall. 0 Sean Elrington is Marketing Manager of ZED Data Systems, he can be reached by seane@zed.ca or voice (604) 473-9331.

Ettt P (ttttiw fefett (f „„Ettf Pi'its Pe(II!Iim'tO$50MHZ! " Iteglslsred trademark ot Intel

•

• Some firewalls require that the administrator be physically present at aspecific console before they can be configured. This is not so bad if you only have one site, but if your company has multiple sites which must be protected do you really want to get on a plane every time you need :.to make an administrative change to the I~ @? A g o o d firewail system wi11 Iet ; you set security policies from a central site and then pass those policies through your network to other firewalls around the world in a safe, secure manner.

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Ask about new Samsonite casesQ APRIL 1996

Wholesaler

Power llpl — New Electronic Highway event first to put public

Merisel to distribute Agfa scanners

at centre stage

Merisel Canada will distribute Agfa's StudioScanIIsi and Arcus II scanners.The Studio Scan IIsi is a 400 x 800 ppi, 30-bit, single pass color/b8tw scanner with a SRP of $1395. It.-,is bundled with Omnipage Direct and a f ul l v ersion of A d o be Photoshop. Available in Windows or *= Macintosh.::--'.

The B.C. Freedom of Information and Privacy Association (FIPA) announces a different kind of "Electronic Highway" event - one that puts people, not technology, at centre stage. The first annual Power Upi ElectronicHighway Conference and Expo, June 7-9, 1996, will focus on ways that individuals, organizations and communities can takecharge of the:highway through education, creating content and influencing the policies which will determine its future. Major sponsors for the event include OCP Publications (Canadian Computer Wholesaler "' " ad ",""-.'CamPu'ter: '."F/'aye>' magazine)„' BC "Tel, "Ca'nadi'an' Cable, aud

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New notebook from Toshiba Toshiba ofCanada unveiled a new notebook - Tecra 720CDT, It has Intel 133 : MHz.Pentium CPU, 12.1-inch 1024x768 @Seliition Active Matrix, color display,.new "%O%deo PCI video graphic's:coiitrttii'or. for' fall screen/Ml motion video, buflt-in 28.8 *

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Kroy unveils new bar code printers Kroy has two new bar code printers, the K4200 and K4300 thermal-transfer and direct-thermal printers feature fast and powerful bar code, graphic and text printing at anaffordable price. The K4200 has a small f o otprint, a d vanced memory management, allowing users to store and retrieve labels formats, graphics and smooth scaleable fonts. The K4200 can print on roll.-fed„:-Iii~uf, continuos or fan-foid

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idly emerging markets as well. The data and file interchange capabilities upon which nearly all of these applications are expected to be based are specified in the Universal Disk Format (UDF). Developed by the Optical Storage Technology Association (OSTA), UDF is an easyto-implement standard that provides an operating-system-independent interface for writing, modifying and deleting files from optical storage devices. Originally developed as an expeditious and economically competitive standard for data exchange between writable optical storage devices, UDF is a fully compliant and easy to implement subset of the International Standards Organization's more complex data interchange standard, ISO 13346. The efficiency and practicality of UDF was quickly seized upon by an ad hoc committee of computer industry companies which prevailed upon OSTA to expand UDF to include compatible file system interchange capabilities for both computer- and entertainment-based media. Today, UDF is the only proven industry standard assuring inexpensive data and file interchange among second-generation, high-density optical storage products. This expanded UDF standard is considered by many of OSTA's member companies as a critical step in developing the optical marketplace for the 21st century, and may well signify the advent of a revolution in the storage industry.

The keys to the success of this revolution are held within three important UDF-oriented challenges. First, UDF's place as the single interchangestandard forboth TV- and computerbased applications must be universally endorsed. Second, backward read compatibility with existing compact disks must be assured. Third, forward compatibility with future read/ write and write-once disks must be guaranteed. All of these challenges are technically achievable; indeed, they are being met even today.

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ters can easily download and store data and video files from the Internet and other sources; author their own video and music CDs; and perhaps order, store and watch entire movies from neighborhood video stores via the telephone.

For the less revolutionary, opncal storage products with clear superiority over earlier storage technologies are also emerging, albeit with less fanfare. One good example is found in the rewritable data storage market. An increasingly popular application in this market encouraging use of optical storage is the well-established automated storage technique known as hierarchical storage management (HSM). Popular with large data-intensive organizations such as insurance companies and governmentserviceproviders,hierarchical storage management is an "intelligent" migration solution that automatically stores, finds and backs up files on a variety of storage media w ithin easy accessofthe user'scomputer. This software also migrates files to near on-line random access (optical) or off-line sequential (tape) storage technologies based on a set of rules determined by the system administrator. The most common alternate storage target for HSM applications has been tape. The constant flow of new files to a hard disk drive triggers the HSM software to move the oldest or least-accessed files to an inexpensive off-line sequential storage technology, typically a tape drive. However, because of the sequential nature of tape, the user's ability to access archived files in a timely manner is inhibited.

Until recently, most HSM software did not recognize optical technology, so near-on-line or even off-line storage to an optical device was not an automatically managed option. Now, OSTA offers the UDF standard as a solution facilitating full data migration via near-on-line HSM applications to and from optical media. The concept is quickly gaining acceptance Emerging Optical Technologies within the HSM market, potentially expanding the market for rewritable optical storage prodToday, the hottest ticket in the optical ucts by several million units over the next few world is second-generation CD, variously in- years. Even so, the optical industry's commitcorporating recordable (CD-R), erasable (CDment to expanding the market for opncal prodE) and read-only (CD-ROM) and digital video ucts does not rest entirely on UDF. OSTA has disk (DVD) technologies. These devices encom- alsodefined a number of roadmaps forthe depass a wide range of products and capabilities velopment of optical technology, including imhinged on a few common attributes, including portant milestones for the improvement of data low cost, writability, and sufficient capacity to rate and access time, laser wavelength, resoluhandle the huge amounts of data found in video tion, encoding and crosstalk suppression techand multimedia files. With these technologies, nologies. All of these improvements are exhome users of computerized entertainment cen- pected to result in significant increases in the

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bytes (MB) in 1996, new high-density second- member companiesrepresenting some 70 pergeneration CD-R and CD-E products are ex- cent of optical storage device shipments indipected to boast capacities of 3+ gigabytes (GB) cates that the majority of the industry believes and 2+ GB respectively by 1998. Similarly, by these goals are attainable. Furthermore, when the turn of the century, rewritable optical stor- combined with the continued implementation age products in the 3.5-inch form factor will of UDF in products manufactured by OSTA approach2.6 GB of capacity perdisk and raw members and computer and entertainment comdata rates of 5 to 10 MB per second. Rewritable panies worldwide, the roadmaps pave the way optical storage products in the 5.25-inch form for a lasting and successful market for optical factor — ideal for data archiving applications storage technology for years to come. Cl — will have capacities of 10.4 GB with raw data access rates approaching 15 MB/sec. William E. Kopatich, chai rman of OSTA 's board While ambitious, these roadmaps are not of directors, is also vice president of optical storunrealistic. Indeed, endorsement by OSTA age products for Verbatim Corporation.

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s Token Ring t echnology celebrates its tenth anniversary, it has earned its place in the networking arena. Industry experts estimate that more than 12 million network nodes exist today, and Token Ring networks are growing at an annual rate of about20 percent.These numbers are proofof significant investment in Token Ring hardware and software. Network managers are now seeking ways to leverage their investment as they expand theirnetworks to support ever-increasing numbers of bandwidth-hungry users and applications. This article presents four phased migration strategies for extending the life of Token Ring networks. Because evolution, not revolution, is the safest migration strategy, each scenario builds on the existing network infrastructure to provide incremental improvements in throughput while minimizing risk. A key component of these migration strategies is Token Ring switching, a high-performance alternative to two-port bridging.

Accommodating User and Application Growth LAN-based applications such as electronic mail, software distribution, and imaging are currently driving Token Ring network growth. As more users populate the network and more client/ server applications are deployed, network administrators add rings to maintain fault domains at comfortable levels (typically 50 to 80 users). As rings multiply, additional bridging devices (usually two-port bridges) interconnect them. These bridges are simple to install and require little maintenance. However, they consume expensive rack and floor space and often lack important internetworking features such as fault tolerance and SNMP management. Customers are looking for a technology to eliminate the large number of bridges without sacrificing network simplicity.

performance and supports connectivity to higherspeed technologies. Multimedia and other bandwidth-intensive applications exacerbate the requirement for additional network segmentation. Segmentation improves performance by reducing the number of devices contending for bandwidth on a given ring. Servers and power users might want dedicated bandwidth to ensure adequate performance. Other users might require ring segments with fewer devices (10 to 40 users, for example) to support highbandwidth applications and provide more inherent fault tolerance. In either case, customers need a cost-effective way to segment the network without significantly increasing complexity or space requirements.

Choices, Choices, Choices

Confronted with these issues, many netApplication growth also increases traffic on work managers are looking for a strategic mithe backbone, which is usually the busiest ring on gration path that addresses their performance re-, the network. These traffic loads can congest quirements while protecting existing investments bridges and affect network performance. Also fuin Token Ring adapters and hubs. The technoloMany large companies have selected To- eling traffic growth are centralization trends such gies most often considered are routing and ken Ring technology to support mission-critical as that of consolidating departmental servers onto switching. applications. Typically, Token Ring networks superservers that require more bandwidth than Token Ring can offer. When excess trafiic causesa Routers already play an important role in are bridgednetworks that carry protocols such oken Ring LAN to experience throughput prob- LAN N 'internetworks by providing connectivity I as Systems Network Architecture (SNA), lems, servers respond sluggishly or inconsistently between dissimilar media such as Token RingNetBIOS, Transmission Control Protocol/ Internet Protocol (TCP/IP), and IPX. These net- to application requests. Sessions can die w 'tin to-WAN and Token Ring-to-Ethernet. Some cusor acknowledgmentsfi om the far end of a con- tomers have replaced two-port bridges with rout-' works usually employ a hierarchical design with nection. ers to provide multiport connectivity. For user oor fl rings. Bridges and servers are often As a result, user productivity also degrades. routable protocols like TCP/IP and IPX, a router consolidated in a single location, such as a data What's needed to keep pace with continued net- logically segments the rings to reduce broadcast centre or large wiring closet, to simplify trouble- work growth and increased application complex- propagation. Routing also reduces backbone trafshooting and maintenance. fic by keeping local within the subnet. However, ity is a technology that improves LA¹o-LAN 28

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(Continued frompage 28)

for protocols such as SNA and NetBIOS, routers simply support local bridging within the building or campus. It is more complex to configure and maintain routers than the source-route bridges they replace. Routers also have relatively high latency delays,which can affectuser performance, particularly when the router is providing many functions-such as filterin-simultaneously. For these reasons, routers can be more effectively used to interconnectrings or provide multiprotocol WAN connectivity.

•

bandwidth ofbusy devices from 16 to 32 Mbps. Many Token Ring adapters are already enabled for full duplex and require only updated microcode for full-duplex connectivity with Token Ring switches. • ATM, for which standards are being finalized by the ATM Forum, is the ultimate campus solution because of its high data capacity — up to 155 Mbps per port- and its ability to transport voice, video and data simultaneously. The ATM LAN Emulation standard, approved in February of 1995, enables legacy equipment and applications to communicate using ATM.

Token Ring Switching

Migration Steps

Token Ring switches are high-performance, low-cost alternatives to bridges and routers; they offer connectivity to both large and small LAN segments and to high-throughput end-station. Token Ring switches provide a cost per port that is significantly less than two-port bridges or routers.

Network managers considering the migration to Token Ring Switching can follow many paths, depending on their specific requirement. The following four migration phases represent commonsense steps for large bridged networks.

This cost factor becomes increasingly significant as workgroup and departmental LANs are segmented to provide additional bandwidth, since segmentationincreases the number of LA¹ o - LAN connections. Switched technology makes it practical to create LAN segments to supporthigh-end servers - and eventually even single stations - requiring high-bandwidth connectivity. Switching is a relatively new concept for Token Ring networks, and the term is used in several contexts. Some hub vendors offer Token Ring port switching, which electronically moves a device from one Token Ring to another - basically an electronic patch-panel function. True Token Ring LAN switching transparently replaces existing bridging solutions in addition to simplifying adds, moves and changes. In this case, each port on the switch represents its own ring, which can communicate with other switched rings without external bridging and routing. That is, each port becomes an internetworked LAN.

Switching also provides a migration path to higher-speed backbone technologies such as FDDI, Full-Duplex Token Ring, and ATM:

To reduce networkdisruption, maintenance headaches, and the risks and costs of migration, each phase leverages as much of the existing technology as possible - both hardware and network configuration - and preserves the network infrastructure. The latter point is particularly important in Token Ring networks that currently m ix source route,transparent,and source route transparent (SRT) bridging. Some Token Ring switches support sourceroute bridging only and will not pass transparent packets. While switches that support transparentrouting can pass source-routed frames, a network with dual backbones and multiple Token Ring interface coupler (TIC) attachments configured with identical MAC addresses - a common redundancy scheme- will not function as expected unless a source-route bridge sits between the TCI attachment and the rest of the network. By using a true SRT switch that can forward source-route and transparent packets, network manager can improve throughput while maintaining compatibility with the current environment.

Phase1: Replace Backbone Bridges with Token Ring Switches

The firstphaseprovides finer segmentation, simplified management, and better performance • 100 Mbps FDDI is a mature technology that by replacing multiport backbone bridges in the alreadyhas a signifi cantpresence in Token Ring data centre with Token Ring switches. Without networks. Due to high-availability features and making any changes to end-stations and servers similar token-passing methodology, FDDI is a on existing rings, this migration step has the folnatural step for high-speedToken Ring network- lowing direct benefits: ing. • It provides Token Ring-to-Token Ring net• Full-Duplex Token Ring is a part of a future working with higher throughput and lower la802.5standard called Dedicated Token Ring tency delays. (DTR). Full-Duplex Token Ring can boost the

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APRIL 1996

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• It allows network managers to add more segments and more users to the ring while maintaining fault domains at comfortable levels (50 to 80users). Token Ring switchescan quadruple the number of ports provided by the two-port bridges they replace. • It replaces multiple two-port bridges with a single device, thus simplifying network administration. • It prepares the way for migrating to higherspeed technologies.

Future OptionsFull-Duplex Token Ring One option for this migration step is to segregate busy devices like high-speed server from multi-user rings onto a dedicated port on the Token Ring switch. Upgrading these devices to Full-Duplex Token Ring can potentially double the bandwidth to these devices without affecting the existing network infrastructure. While the Full-Duplex Token Ring specification is still underdiscussion among the standards bodies, network managers with an eye toward the future can keep this option in mind by installing Token Ring switches that can be upgraded with software to support Full-Duplex Token Ring once approved.

Phase 2- : Add HighSpeed Technologies for Better Performance

userpo pulations

As andbandwidthrequirements increase, the campus/building backbone in the data centre is an obvious candidate for upgrading to high-speed technologies. While ATM as a technology standard is a work in progress, FDDI might be a ore pragmatic choice for today's networks. However, the choice is not an either/or situation. With the right switching equipment,userscan choose between migrating to FDDI as a stepping-stone to ATM or moving directly to ATM. ATM-capable switches with ATM Forum LAN Emulation allow existing applicati ons to access an ATM backbone viaprotocol stacks like APPN, NetBIOS, TCP/IP, and IPX as if they were running over traditional „ LANs. This phase simply adds an FDDI or ATM downlink to an available switch port to connect servers and otherswitcheson the new high-speed backbone. If the downlink is a field upgrade to the switch (and the switch should have this capability), the new technology can be completely tested before migrating pmduction users. A key benefit of this step is that it relieves congestion for busy devices such as servers.

•

One important note: some Token Ring switches support FDDI simply for aggregating Token Ring-to-Token Ring traffic and cannot accommodate FDDI servers on the link. It is important to choose Token Ring switches that provide true FDDI concentration and allow different types of devices to communicate over the FDDI backbone.

I Phase 3:Add Workgroup Switchingfor High-Bandwidth Users

•

workgroup is preserved. • Network managers can segregate end-stations with older 4 Mbps Token Ring adapter cards from end-stations capable of supporting 16 Mbps. With a simple reconfiguration, users with 16 Mbps capability get a 4-to-1 bandwidth increase, while investment in 4 Mbps adapters remains intact.

Phase 4: Introduce Single-Station Switching for Dedicated Bandwidth

For workgroups with heavy high-bandwidth The low cost per port for Token Ring switchapplication use, floor-based switching can help ing provides another way to increase bandwidth improve throughput by allowing finer segmentawithout changing end-station adapter cards - the tion. By adding a switch at the floor level, 50 to use of single-station switching. This solution vir80 user rings can be split into much smaller rings, tually eliminates the possibility of a LAN coneach with fewer users. A single downlink to the nection becoming a bottleneck. high-speed backbone installed in Phase 3 provides In the future, as the cost of switching per all workgroup rings with high-throughput access to mainframesand server farms. This step pro- port drops further, a switch could provide dedicated bandwidth to end-stations in the periphvides three key benefits: ery of the network - as close as possible to the • It reduces the impact of heavy users on other end-user. The result would be dedicated 4 or 16 users. Mbps at the desktop with extreme fault toler• While each user enjoys improved perfor- ance, all the while taking full advantage of exmance, the existing network infrastructure of the isting adapters.

Cl Ye S , I w a nt to receive (continue to receive) Canadian QNo Computer Wholesaler.

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In this way, single end-station switching could extend some benefits of ATM as close as possible to the end-user without the need for an ATM adaptercard.Each user could connect to a Token Ring switch with ATM LAN Emulation, and then link to a backbone ATM switch. The result effectively provides ATM to the desktop while preserving the existing network configuration. Token Ring is a valuable networking technology for today and tomorrow. The inherent robustness of Token Ring technology allows many Token Ring network managers the luxury of planning a migration to new technology, rather than reacting to immediate network problems. By including Token Ring switching as part of the migration plan, network managers can squeeze the most value from existing infrastructure investments, provide additional capacity for a growing user population and high-bandwidth applications, and lay the groundwork for further migration to high-speed technologies. CI Gus Malezis is general manager of 3Com Canada Inc.

P resident/VP/owner/gm B ranch, store, district, regional managers Ch annel, retail, value added resellers and managers Purchasing and merchandising managers Product development managers C omputer consultants Te chnical management

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Once aguin, AlphaServer system open a yawning gap between themselves and the competi ti on. With per formunce scores 30%%u o faster than the Compaq

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AlphaServer systems is the ideal

platform for Windows NT. Though it does raise one perplexing question. Isn't it enough that AlphuServer systems wi n soften o C Do they also huve to mukeit look so easy2

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B U S I N E S S •

•

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•

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•

Data Warehousing — an exercise in out sourcing

An awareness of the broad issues involved can make the job easier when deciding on whether to out source a data processing function.

magical about the concept. It is simply a sub-set of the contracting out of computing requirements. And it can go from simply renting space on a main frame computer, to having all of an organizations data storage and processing functions, including report writing, prepared by a service provider. The upshot of this is that the broad issues concerning data warehousing are in large part the same as those surrounding out sourcing other computing needs.

Data warehousing has been around for a long time in one name or another. There is nothing

Traditionally, out sourcing has been used by companies possessing large amounts of data.

he amount of data being produced and stored is increasing exponentially. For many, out sourcing the storage function is a viable alternative. With the growth in web server technology, many organizations are already moving in this direction without even recognizing it.

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C O MPUTER LTD. Unit 11, 3620 - 29th St. N.E. Cal0ary, Alberta T1 Y5ZB

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APRIL 1996

By definition, these companies are themselves usually large. With an increasing number of companies maintaining a world wide web presence, smaller companies are also becoming involved. The decision to out source cannot be divorced from the issues of implementation. Storage of data and cost are inseparable topics when talking hardware. Sony indeed is the organization which makes the decision to out source, based solely on cost considerations, without a careful examination of whether it can maintain the necessary degree of management control over the service provider. When it comes to out sourcing, cost should be the definitive factor only after a careful consideration of all other management issues.

There is a payoff for working through the entire process before making the decision. The reasons will be much clearer, the benefits that can reasonably be expected will be quantified and areas where the project is most at risk of failure will have been identified. In anyone's language, this translates into an increased likelihood of success. So what are some of the broader issues that might impact on the decision making process? When it comes to data, it is surprising how often the question of security receives barely more than lip service. Maybe it's the "Canadian way", but it is a fact of life that the theft of information is a reality that should not be ignored.

In an era of rapid technological change, prudent management goes beyond

seeking the usual contractual assurances about security. The only safe way to maximize protection is to review, in whatever detail is reasonable in the particular circumstance, the process by which the service is provided. There is a deeper message in this. The industry is young, and growth is often rapid. Service providers are in the same learning curve as their clients. The process of identifying issues and recognizing solutions is not mature And because growth may have outstripped both capacity and capability, your provider may be over estimating its ability to perform. Sound familiar? While it may not always be necessary to perform this added investigation, for now, it is the recommended hvin to contractual protection.

While each organization differs, the degree that the desired management controls are recognized and incorporated into the arrangement, the better off the arrangement will be. This identification process is often easie said than done, for much of the power (particularly operational) is taken for granted when performed within the organization. When the process is moved outside the organization, the loss of control can become noti ceable.

Strtking a balance between the service provider and the organization can be an issue on its own.

Issues can be categortzed inta those relating to the delivery of the service, and those relating to change. The latter are often the most difficult to incorporate into an agreement, because by definition

they require some gazing into the proverbial crystal ball. Examples of change are those that relate to shifts in organizational priorities, the need for different information at different times, changing regulatory requirements, the introduction of new technology and decreases in available funding. What can be expected from advisors(including legal counsel) 8 Using the analogy of corporate counsel, there has been a shift in what is demanded of them. These changes are instructive from the point of view of what you might expect. Gone, in large part, are the days when lawyers were looked to as managers of the compliance process, and as providers of the straight forward day to day legal services required by the company. Corporate counsel are expected, more and more, to be part of the m anagementteam. Theyare expected to have a level of knowledgeofthe business and strategy that adds to management. In short, their function now goes far beyond implementation and operations. The corollary to this is that an experienced advisors should be able to help you anticipate management issues that you might encounter and suggest solutions reflecting not only a knowledge of the legal issues, but also an awareness of how the industry works. Seeking this advice during the decision making phase of the process may materially improve the quality of your project. Hand in hand with this goes an increased awareness of the ownership aspects of knowledge. We are entering an age where information and knowledge are taking precedence over manufacturing. Following this we have witnessed an increased sensitivity, voluntarily and sometimes enforced, to issues of privacy. In the case of government and its institutions, these issues

•

B US I N E S S R

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have been expressed around freedom of access to information. Both British Columbia and Ontario have legislation governing access to information and privacy issues, as does the federal over simplify, government. To privacy issues translate into security issues, reinforcing the need to secure your data. Freedom of information is a thornier issue. The legislation now extends to crown corporations, health care institutions such as hospitals, and municipal governments. In short, the legislation covers the very kind of institution that might look for an out sourcing solution. The legislation obligates an organization to be self-policing. In other words, the organization has a positive duty to produce information in accordance with the statute. If it does not, there is a review process provided for by an independent privacy commissioner who has the authority to make decisions(and order the release of information). Compliance with this legislation can be a very costly exercise, and one which has the potential for influencing the way in data bases are designed. An organization subject to this legislation may also want more external management control over the process of data warehousing than one that is not. And just when it starts to look like you are finished, the task is then to devise structures that give the necessary legal control over the out sourcing process without unreasonably hampering the delivery of the service. But more on that another time. Want to read about a particular topic? E-mail your suggestionsto gary@dunn.corn. Gary Dnnn practiseslato in Vanconoer, B.C relating to computers, intellectual property, and licensing. He can also be reached at (6'04) 739-7011.

ELECTRON ICS,(CANADAjINC., Tel: 604-273-8086 Fax: 604-273-3488 0145-4471 No. 6 Road, Richmond B.C. V6V 1P8

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Wholesaler

F E AT • • •

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"To'd ''"' "N bhi5 k Ni'rori' "erIt '

The undercarriage that supports these flexible workgroups is the organization's network. Protecting the volumes of data on these systems and maximizing network performance have become achallenge for network managers.

•

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Jim Kaufmann

Network managers who don't implement an automated method of protecting their data are risking major loss — not just from the disasters that you see on TV (weather/environmental-related disasters and sabotage) but the more common disasters which can range from casual file loss, inadver-tent user action, power failure, hard disk loss, virus, and intentional acts.

ith the rise of Virtual Corporations, companiesare forming temporary strategic alliances and assembling temporary teams to take advantage of fast-changing business opportunities, solve problems and handle short-term situations.

•

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The cost of even a simple disaster, in terms of both network downtime and hard dollars, is spiraling out of control (Illusuations I, 2).

Even simplebackup procedures can assist the network manager in restoring the network after a disaster strikes. However, complete protection requires consistent backup of local user data as well as vital corporate files on the server. While the new server-side backup and recovery applications can automate the data protection tasks, ideas about storage solutions are changing. (Conttnued on page38)

The Cost of Daily Dlsasters Estimated Hourly S Loss

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Network Failure 10%

Peoplewho have found themselves in a hospital following an auto accident are usually the most staunch defenders of mandatory laws for seat belts. The same is true for people who insist on system backup. In fact, according to IntelliQuest, a market research firm in Austin, TX., data protection practices are most often instituted only after a disaster or a simple, negligent act occurs and large amounts of data are lost (illustration 3).

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I • I

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IntelliQuest reports that American firms spend nearly $5 billion because of data loss and that companies devote nearly To develop an effective data protection and recov25 million business days each year to recreating lost data. When ery plan, it is impottant to understand where the threata,you consider that more than half of all PC users will lose large ",I„,; to ciftfcil data are inost Iikelysto occur |IIItrstration 4).,"-:.", amounts of data during their careers, the ramifications can be • Hardware Failure — Not if, but when, is the quesenormous. This is especially true in today's productivity and tion. Storage systems can be compromised by a drive profit-driven economy. IntelliQuest's backup study found: ...I. I !I(ii.',;.",failures Oentreller faIIuret.peWer.failure Or, a SerVer fault. • Thirty-two percent of the respondents reported that their comThe most critical failures are those affecting on-line panies had a formal data backup policy in place. storage devices. • The mere existence of a formal policy may not be enough. .. n Veer,Error ~p y far, thy;:most corrimoft „ i i threat,to it Eleven percent of the respondents in companies with policies data, and the most difficuk to protect agarnst, is hu II said safeguards weren't enforced. 'kl":,'>'' man error. The best protection is to limit the amount of • Nearly 55 percent of the respondents described the files on harm userscan cause, an@ be able to quickly and their hard disk drives as critical to their personal success. easily recover lost or corrupted files. • Nearly 63 percent of the respondents acknowledged that their ,;,' -:,:;.' :::,"u INalieieue, Intru'eicrn — f@ckers, vltusee'and coritf.:" company had no formal policy describing how or how often data puter theft are not primary threats, however, they must should be backed up to best protect corporate information. be considered. The key to network security is to use n't impede le= every security option possIbf i e thyt do@s • One in four respondents reported that regular backups bei ' gitimate user's. gan only as a result of personal experience with data loss. g '"' e Citaitrophe " Perhaps'the worst threat to an l8'While IntelliQuest's study shows that the need for backup environment is damage by theft, fire, earthquake or, is understood, the numbers indicate that few firms have formal ".!I'"'.''=":.:.:,:: other ci atastrophM'The be@yrotectlontii to: have weiit:,':I" policies to protect themselves from massive data loss. documented disaster plans and procedures. Cl et m rtt l r trI% w i

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Reasons Respondents Started Backing Up Because you did not trust your computer

The backupsystem was avail able 3%

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The importance of data 40

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Wholesaler

APRIL 1996

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Gsac, VAR Solution ProviIlsr I'roiierty Management anIl ConstrIIetion Se:: l 1'

by Edrtttard TrapunsIri l

lthough it's products are better known than its name, Markham, Ontario based Geac Computer Corp, is a significant systems integrator that sells vertical applications, most prominently in the library, hotel, and construction and property management indus'tries. Even though it offers "total solutions" (everything from pre-sale consulting and installation, through hardware and software tailored to specific industries, to training and post-sale service and support), it is embarking on a new program of working closely with reseller allies, especially in Western Canada and it could become an important partner to Canadian valueadded resellers and wholesalers. Geac Canada has been growing rapidly, not only by expanding its own product line and customer base, but also through acquiring the assets of other companies. As a result the Geac e1ient mix is changing. It includes smaller companies that average between 4 or 5 terminals attached to their systems as well as the larger Geac clients with hundreds of terminals. Geac is looking to its new reaeller tietWork to offer the niily value-added service and support these clients demand.

For resellers it's an opportunity to deal with a significant player that is large, stable and financially sound. VARs can count on Geac being there for the long term with a serious commitment to continuous development which provides updates to the installed products. Michael Rose says that despite its longevity, Geac is a new company with a renewed focus on customer satisfaction

"Geac is orie of the lar jest supplier of software to the construction industry in the US," Mr. Rose says."We. certainly want to mirror that in Canada but it doesn't make economic sense to put one or two of our own people in each of the major cities in Canada. When you consider the

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Mr. Rose sees great opportunity in the construction industry. " By making numerous acquisitions we are becoming the market leader in servicing the construction trade and we clearly plan to use our position to develop the best products." 0

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,...,„, The long and complex sales cycles reqiured 'tosws 5erve libraries and hotels', two of the vertical industries Geac Canada serves, tends to discourage reseller relationships. However, the sell time i8 shorter in the construction and property manrause these industrieshsu.Bgi'.ment vertieals. Bec ally maintain smaller data processing installations, their primary buying criterion becomes I).'1ocaisupliiier who can supply effective support and services. "We need to look at our distribution channel to make sure that we are providing the customers w'ith what they want,' says Michael Rose, Geac Canada's general manager."Geac has not historically used much indirect distribtitlon but we believe it serves our interest and the interest of our customers much better to cultivate a very knowledgeable VAR structure to serve those two specific verticals."

cost and the effectiveness of distribution a network of very specialized VARs is the way to exploit opportunities across the country."-';

In its four vertical markets Geac Canada offers software and open system hardware running'on standard operating 'systems such as UNIX and DOS. But its customer surveys in the construction and property management industriesare showing a strong preference for Windows for application software. As a result r'is introducing StarBuilder, a powerful new Geac Windows based product aimed at the small and medium sized contractor. Michael Rose expects it to be the hottegt product in its market within the year.

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Itholesaler

C OV E R S T O R Y •

•

rganizations and government agencies are beginning to understand that the information they gather and produce is one of their most valuable resources, yet the sheer volume of data that is being generated today can make that information useless. Information must be readily accessible, just as any resource must be accessible. With increased competition, reduced budgets and smaller staffs, businesses can no longer live with their "corporate database" scattered across multiple departmental servers. Data warehousing can help an organization maximize the value of its data by becoming the firm's enterprise-wide information exchange facilitator — the central repository where people throughout the organization can share information and experiences to improve decision-making, productivity, and profits. Data warehousing consolidates data previously distributed across incompatible departmental servers into a single, compatible database. It is a blend of relational and multi-dimensional analysis, client/server architecture, multiple databases, and powerful meta data modeling with high-capacity, high-performance data storage.

•

st •

•

Hidden Costs IS and network managers who use an adhoc approach to increasing their storage (adding large hard drives on a piecemeal basis), are finding that the incremental additions are both expensive and difficult to manage. A better approach is to develop a comprehensive storage blueprint that addressees the issues of scalability, data security, disaster recovery and the total cost of ownership. In planning their data warehouse storage solution, many organizations focus solely on the hardwareand software costs.However, as Figure 1 shows, the direct cost of acquiring and operatingthe storage system are minor compared to the cost of managing the storage. The cost of people and resources required for storagespace management, performance

•

tuning, backup and installation must also b considered. While the cost of raw storage is de creasing rapidly, the costs for people are in creasing. As a result, the costs associated wit' implementing enterprise-wide storage system and the personnel to support the storage, ar now key considerations in the total cost of own ership.

Storage Comparisons

Table 2 shows the benefits of large forn factor MO storage solution compared to alter natives such as RAID, tape, and 5.25-inch M( systems.

While hard drives have a device cost o $.20/MB, afully configured Terabyte-capacir RAID system (controllers, software, host con nections, cabinetry, engineering, cables, etc. typically exceeds $750,000. The sheer numbe of harddrives required perTerabyte (hundreds dramatically increases the complexity and re duces the reliability of such a configuration.

Automated tape libraries (ATLs) cost con siderably less than hard drives — typicall $200,000 to $500,000 per Terabyte — howeve tape cannot provide the durability or longevit that optical provides. It also cannot meet thi random access requirements of RDBMS appli cation s.

The recentralization of volumes of data into a single, centralized database has driven storage capacity requirements to new heights

X matLqha%b a~teea yrevMe kigk-e~i g ecaaotiteat datawsrehousN salvtion By RoyHoshino

and placed even greater emphasis on minimizing the risk of data loss. Clearly, optical technology is the solution, because no other storage medium offers the unique combination of features — high capacity, low storagecost,long-term performance, durability, and high availability that optical provides. Because data warehouses can grow rapidly into the Terabyte range, scalability of the underlying storage devices is a key consideration. Some analysts estimate that by the end of the decade, organizations in the banking, insurance, utilities and manufacturing industries will have more than 600PB (1,000 TB) of data stored on-line (Table 1)

Whole s aler

APRiL 1996

Jukeboxes that incorporate the new 2.6GE MO disk drives are a step in the right direction however,the average costper Terabyte of ten exceeds $250,000. In addition, the 5.25 inch drives are stretched to provide the per formance and scalability needed to suppor Terabytes of randomly distributed data. Be cause these drives can only provide 1.3GE of "data-under-head," 5.25-inch jukboxe: can only achieve about 15GB (or 1.5%) o on-line data per Terabyte. This means that ii a worst case scenario, 98.5% of all request will require a physical media swap whicl slowsperformance and can cause thrashing induced failures.

As a result, 5.25-inch optical jukeboxe are best-suited to moderate transaction rate

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for PC and client/server applications requiring 200 to 500GB of storage capacity.

A Strategy for Success Large-formatMO drivesofferclear advantages over all other alternatives (Figure 2). The 6MB/sectransferrate and 8GB removable cartridges permit managers to select terabyte-capacity jukeboxes which have an average per Terabyte cost of about $180,000. Depending upon the number of drives included in the subsystem,users can have 8GB, 16GB or up to 48GB of data-under-t he-head, effectively creating a virtual RAID in the jukebox. With this volume of cache available, robotic swaps are dramatically decreased and the 12-inch subsystems can approach the transaction rate performance of a large RAID at the cost of tape. J udiciously combined wit h R A I D a n d middleware such as Hierarchical Storage Management (HSM) software, a 12-inch MO subsystem is ideal for demanding data warehousing applications because:

• It is less expensive than RAID and 5.25-inch MO, and faster than 5.25-inch MO and tape.

database, they can use "Datamining" and Drilldown" techniques to instantly analyze sales trends and inventory levels with a high degree of granu• The time to "refresh" a large 100GB database larity. indexrequiresno more than 12 media swaps and Applications such as these place unbelievless than three minutes, compared to media swaps into 77 individual drives and 11 minutes. able demands on the storage/retrieval system ... demands that call for an optical jukebox in• It has a very low duty cycle, providing supecorporating one or more highly reliable, largerior reliability. format drives To assist organizations in meet• With organizations increasingly implementing their data warehousing storage and retrieval ing multimedia and compound document appli- needs; Nikon works closely with the industry's cations files are becoming very large. Imaging leading third-party application software develand pre-press applications can create files from opers as well as leading value-added resellers severalmegabytes to severalgigabytes. Large (VARs) and system integrators around the globe. form factor MO eliminates the need for manag- 0 ersto span files across media. Roy Hoshinoissenior manager ofplanning

Data Warehousing Applications Gartner Group expects the demand for data warehousing to grow from a total market of $1.5 billion in 1995 to more than $6.9 billion by 1999. Much ofthedemand fordata warehousing and the faster access to more information it provides came about as a result of the downsizing and cost-cutting measures businesses have had to implement in order to remain competitive. With a datawarehousing system in place, users can navigate large corporate data stores in an ad hoc, interactive manner without impacting missioncritical operational systems.

By providing managers with a comprehensive view of all of the available information from a variet y of angles,they can make accurate de• It is the most scalable and cost-effective ran- cisions more quickly. Purchasing and finance can dom access solution available. quickly and easily obtain complete information • In addition to providing high volumes of data- on enterprise-wide purchasing and inventory under-the-head and media removability, it offers patterns. This can often produce cost savings by the performance ofhard drivesatthe costoftape. eliminating redundant inventories and taking advantage of unknown discount opportunities. • As a mountable device, it serves a dual funcFor organizations such asmajor retailers, who tion when implemented as a disaster recovery generateand store huge amounts of data from and backup option. many Point-of-Sale (POS) transactions every day, • Optical is more reliable than magnetic stor- data warehousing provides vital reports that asage. The media is removable and data is easily sist them in their marketing and sales strategies. recovered in the event of a drive failure. The risk In the past, trend identification took days or weeks and cost of losing data to a head crash is non- as management waited for and culled through existent. Optical media life is measured in de- multiple batch reports. Now, with complex Struccades, not months or years. tured Query Language (SQL) inquiries to this

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Storage& Storage Management Expenes HARDWARE 20% SOFTWARE 10

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S T O R A G E •

•

DIT: The Choice for Rehcmbility bp Michael Keenan ith the advent of network-based corn puting, storage issues have become more complex. Many companies find themselves in a situation where storage is divided amongst a large number of servers, with individual employees taking responsibility for their own workstation storage, From this environment of barely-controlled chaos, companies are looking towards a more rational, manageable storage solution. Digital Linear Tape (DLT) has an important role to play in this solution.

Every storage technology disk, tape, optical, RAID has its place, and the best network storage solution usually involves drawing from the best of available technologies for each part of the solution. For archiving and backup purposes, in an environment where reliability, capacity and transfer speed are more important than random access, DLT is often the best choice. The reliability of DLT stems from its very design fundamentals fundamentals which give it anextremely low error rate when compared with other storage technologies. By recording data in 4K blocks which are then split into 2K blocks and run on parallel tracks, both the throughput and the reliability of DLT is increased significantly. When combined with Cyclical Redundancy Checking (CRC) and Error Correction Code (ECC), the design format of DLT can give it one of the lowest error rates around. DLT's ability to detect errors and automatically recover data gives it a reliability rate of less than one unrecoverable error for every 1017 bits read.

bor costs may rise over time) and it offers both higher density storage and faster data transfer rates than other tape technologies, including parallel track, helical scan and serial serpentine.

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This exceeds both Digital Audio Tape (at one error for every 1015 bits read) and 8 mm tape (one error for every 1013 bits read). CRC and ECC also give DLT the ability to reconstruct data, even when as much as 8K of data is bad within a 32K section. And this reliability can be maintained, even aftera DLT cartridge has been used more than 3,500 times a l most 10 years of continuous daily use. For archiving and backup purposes, DLT has a number of otheradvantages as well. In terms of cost per gigabyte stored, DLT is the cheapest medium (although la-

DLT also fits into the high capacity needs of networkusers. Hard disk capacities were rarely more than 4 gigabytes a few years ago. These days, having as much as 8 gigabytes on a single server is not uncommon. With DLT

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•

RAIS Reefex "'k

now being able to hold has much as 20 gigabytes of data (or 40 gigabytes com4~%AWI pressed), and transfer it at rates of up to 1.5 RAID (Redundant Array'of Indepe@dent Disks) was originally developed his ari" megabytes per second, many systems admininexpensive alternative to traditional rrte@-:.: istrators are looking at the technology as a ods of storage. RAID takes numeroustids@~, way of keeping up with the ever-increasing backup needs. and arranges them so that they appear ay

a single disk. It then takes data'from tfi4." And DLT's value should increase as virtual disk and maps it on to specific physi~@ bandwidth on the LAN grows. DLT allows cal locations. This is.advantqgequg- 'y; fast backup of data, no matter what its band-

er'

cause,forthe system administrator,th

are less objects to manage, certain bottle-g necks are eliminated, and it allewsrsffila&~ i are larger than one disk to exist. Depend;.>j ing on the way the the data is o RAID is allocated a specific leven l from 0'to' .' 'f r',''Bgfeff Each level is the result of a subtle ss4 ries of compromises between prie'e, speed~ and data availability. Depending on ther~ act nature of the trade-off, different PAI

m anan a

levels will find favor in different fields. Bourne

RAID levels, like 2 and 4, have be8 superceded by more fit technologies,,end are little used now: RAID 0: Uses striping to maintain error,,conj, rection. Trades availability to get perfor'-

(

~ mance. Used in reseearch ' ' .: '!"'-„'"l't'W~34 "

RAID 0+1: Uses striping, plus mirroring'ariW shadowing. Best for data avrailabilg. Pep~ mg' lar in financial field and in manufacturIn used for databases. d' .4,!i i'44 RAID 2: Uses striping with hammlnwg cnode:In little use today.

width. With backup speed limited only by the server, DLT can back up as much as 7 gigabytes of data per hour. DLT also has a place in library and some Hierarchical Storage Management (HSM) solutions. Tape libraries based on DLT media are becoming increasingly attractive to systems administrators who find t heir existing storage systems approaching saturation and find their need for readily retrievable data is fast outstripping their ability to pay for it. A good tape library will store large volumes of data safely, while still providing quick access to information. In addition, a tape library, based on DLT media will offer some of the longest-lasting and most reliable data storage around — as much as five times longer than helical scan devices, for example. Tape libraries also offer high capacity. A DLT library with 264 cartridges can store up to a whopping 5.2 terabytes of data, or the equivalent of an eight million page file cabinet. When storage needs

U6@4'P RAID 3: USeS parallel tranefeurS "S

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ity diSk. It tradeS multi-Stream perferrnpSIqero=,d

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are even larger, system administrators can link tape libraries together.

But one of the best advantages of a good tape library is its ability to provide backup storage that is unattended. With no operator intervention, tape-handling errors are reduced while the systems administrator is freed to concentrate on other tasks.

Some HSM solutions include DLT while others are based on optical media.

Whether a system administrator chooses DLT or optical depends upon the type of applications planned. DLT is best suited for the storage and retrieval of large objects particularly if the objects' data organization is sequential. Optical storage is best suited for applications requiring access to small objects such as those found in permanent archives or imaging applications.

As the data storage needs of networks continue to grow, the storage capacity of DLT is expected to grow with it. Already research into DLT is expected to yield higher capacity by the end of this year. DLT's place in the inventory of storage solutions is assured for a while yet. CI

RAIO 4: Uses independent striped dr@km, plus a parity disk. In little use today..'!Q, g lr RAID 5: Uses striping, with panrity str@8p

across all disks. Trades price to get a@ail-"I ability and modest performance„- Mray.;; best combination of performance and avail o--,:, ability. Good for general time-sharing, rnanu facturing.

RAID 6: Uses striping with parity and addi-< P

tional redundancy. .Performance,SImil& RAID 5.

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Michael Keenan is the general manager of the Willowdale, Ont.-based Storage Business Unit of Digital Equipment of Canada.

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A.I.R. is a reseller of computer products and software at both retail and wholesale levels. Also available are consulttet&media h~ a r e and software. We supply CD-ROM ing services, training programs, multimedia project mandrives and software. agement 8c development. is a new company, however can compete with the others throug quality, service 8c dependAccess 8 Inc. ability. 20 Barnet Court, Building G, Concord, Ont. L4K 4L4

Tel:(905) 660-2425 Fax: (905) 660-961 7 Toll-Free:1-800.666-5567 Access8 is an importer/distributor of computer accessories and peripherals. The product line of over 600 products include: cables, connectors, data switches, mice, disks, I/O boards, tools, and multimedia products.

Acer Canada Ltd. 5155 SPectrum Way, Suite9, hfississauga, Ont L4W5AI

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Advance Medal Computer 75 Konrad Crescent, Unit C, Marhham, Ont. L3R 8T8

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ADI Systems Inc. 2115 Ringioood Ave., SanJose, CA95131 ADI is marketing new digital monitors, notebooks, CD ROM drives and 64-bit PCI graphics accelerators and 16bit stereo sound cards.

power supplies and keyboards, and a Canadian distributor of a variety of imported computer parts.

Agfa Division Bayer Inc. 77BelJield Road„Etobicohe, Ont M9W IG6

Tel:(800) 268-1331, ext.4032 Fax: (416) 241-5409 Agfa is a leading worldwide manufacturer of imaging products and systems. Through its Graphic Systems business group, Agfa markets a range of electronic and photographic prepress imaging systems and supplies to customers in the graphic arts, printing and publishing industries. Products include a wide range of desktop scanners for home/office, publishing and graphics applications; digital cameras; and the Duoproof digital proofer. Some of Agfa's leading desktop scanners are the entry-level StudioScan, the new StudioScan IIsi and the award-winning Arcus II.

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Advance Integration Research (Canada) 7575 Tmns-Canadien ne, Uni t500, St-Launmt Quebec H4TI V6 Teli (514) 956-0400 Faxi (514) 956-0323 A.I.R. i s a m a n u facturer o f h i g h -performance Motherboards offering 486 and Pentium in various configurations of ISA, EISA, PCI,8cVL architectures, intecrated IDE/SCSi-2 I/O,. We serve integrators, OEM's, resellers, VARS 8c distributors.

Artisoft Inc. 10 Carlton. Court, Unit 590, Etobicohe, Ont. M9W 6L2

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Zeli (905) 731-1928 Fax: (905) 731-6875 Toll-Free:(800) 461-8079 A distributor of Aceropen computer components and peripherals. Also custom-builds systems to specific configurations.

Branch Office: Halifiax Fax; (902) 852-1453 Toll Frees1-800.781-7036

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Tele(905) 507-3278 Fax: (905) 507-0586 Distributes, markets, and services its full line of high performance desktop,server, and notebook computers through distributors and dealers across Canada.

AVS Technologies Inc. 2100 Trans Canada Hmy, Souci Dmval, Quebec, H9P2N4

TeL(514) 683-1 771 Fax: (514) 683-5307 A Canadian consumer electronics supplier selling to retailers, distributors and wholesalers. Serving the computer industry, AVS distributes TDK Data Storage Media products, incliding: CD-R, M-O, 4mm, Smm, QIC, Diskettes. AVS recently included TDK PCMIA fax/modems and Ethernet cards. For more information contact AVS head office.

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Alpha provides a full range of line conditioners, standby

Adobe Systems

Tel:(905) 946-9660 Fax: ('905) 946-9663 Toll-Free:(800) 206-2724

Alpha Technologies Ltd.

TeL(408) 944-0100

Althon is featuring ATI video, acceletator, multimedia, and communication products. New MAG Innovision monitors have been added and are available in a variety of bundles with ATI extra-fast accelerators. Original Diamond Sertdce Computer Cases has been one of Althon's major product for years. Branch O ff ice: Althon Technologies Co. Richmond, B.C. Teli (604) 244861I Fax:(604) 244-8612

power supplies (UPS). By providing complete power conditioning, extended backup run times and advanced communication features, Alpha's ACUPS products are ideally suited for mission-critical telecommunications and broadband communications hardware, process control equipment, medical applications, LANs, WANs, and highland workstations. Branch Off ices

Mtssissauga, Ont. Tel: (905) 712-1010 Fax:(905) 712-1012

Althon Inc. 251 Amber St., Unit 5-6, Marhham, Ont. L3R 3J7

Tel:(905) 513-1221 Fax: (905) 513-1220

APRIL 1996

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Systems Inc.

Canatronic International Inc.

2695North Shet(danWal', Ste160, All'gsisgaugfl, Onf. I 5K 2N6 Tei (905) 855-2971Fax: (905) 855-2894 A<>endor of Enterprise Networking Services (ENS), messagmg andsystemsmanagement sofuvare solutions. B~ n j f gesgf fir)on(yea( Que.f Tell (514) 426-2644 Fax: (514) 426-0326

Vanrouvn; B.C.: Tel>(6(H) 683-6503 Fax' (6(H) 683-6502

Battery Network B.N. (Canada) inc.

125 7)nders Blvd. E, Unit 5 11'lississauga, Ont. 1.422H3 Tell (905) 712-4178 Fax: (905) 712-4179, 1-800467-0554 A national wholesale distri buto of diskettes, CD-R disks, multimedia products, cables, ribbons and accessories including stereo speakcts, sound cards, CD-ROM drives, CDROM titles,jewel cases, print<a sharers, compatible printer ribbons, remanufactured HP laser t<mcr cartridges, j<>ysticks, mice and microphones etc.. OEMs for diskeues and multimedia speakers are welcome.

290 Plare Datura,. Ile Penvt, (tuckerJ7V 7N3

Tell (514) 651-3366/800.431-1220 Fax: (514) 651-6830 Battery Nenvork is a distributor of rechargeable replacement battery for Laptop/notebook, cmos f'or desktop, drycell for UPS's and 2way radios. We can also arrange for custom assembly of battery packs via one of our Canadian manufacturer.

Beamscope Electronic Entertainment 35 Ironsld» Cresrent, Srarborough, Ont. iVIIX I G5

Tell (416) 291-0000 Fax: (416) 291-5721 Beamscope is a national distributor of software and hard«i e products for the small office/home office market. Those products include video games, educational sofuvare, entertainment software, SOHO products, PCs, printers, multimedia, speakers, CD-ROM hardware and software.

Branrh o ff<re> Vancouverl Tell(604) 821-0000

Fax:(604) 821-0434

Birds Marketing 111EsnaPorkDnve, Unit I, Markham, Ont. 1.3R IH2

Tel>(905) 477-7722 Favf (905) 47i-i813 Distributor of POS printers, cash drawers, customer displays, keyboards, dot matrix and thermal printers, bar code and card readers to the POS market across Canada.

Brancho ff<re st Kana<a Ont. Tell (613) 592-5411 Fax: (613) 592-5415 Vanrouver, B.C. Tel: (604) 43 1-0426 Fax' (604) 431-(H27

Canbell Group Enterprises Inc. 110-13431 blayripst i<ray, Rfrhlnond B.C. V6V 2I'll3

Tel: (604) 279-2366 Farl (604) 279-2369

A distributor/wholesaler of microcomputer accessories and office supplies; products include power Bar, power control centre, speaker, keyboard, cable, data switch, gender changer, diskette boxes, modular data link. diskette, floppy lock, hard drive carrier, mouse, nylon/PVC mouse pad, CPU cooler fan, copy holder, kcyl>oard drawer, printer stand, wrist rest pad. monitor arm, screen filter. cleaning kits, computer desk, telephone stand, PC compatible joysticks and CD.

Canon Canada Inc. 6390 Din'e Road. Il'lissigsnuga, On(. 1.5T IP7

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City Computer 150-12860 ( larke Plare, Rich niond B.C. V6V 2HI Trb (604) 270-3747 Farl (604) 270-3757 City Computer supplies computer components such as: Giga-byte mother boards, intel mother boards, ATI rideo cards, diamond video cards, creative sound cards, Panasonic/Toshiba/TEAC CD ROM drives, Western Digital HDDS, CPUs, memory, Smartlink faxmodems, Fujitsu and focuskeyboards,MS/Logitech mice.

7i,lf (416) 941-9611Fax: (416) 941-9532 Toll Free<(800) 361-6075 Claris is showing ClarisWorks 4.0 for Windows, the all-in-

Take yourYIDEO the

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puny driv r. instead of thc Si ver. ion . Ihough, you' ll get stra ottvenicnce fest. cure • bird' -e> e teu c c. panning. pop up mentuc. zooming. By the titne you read this. however. S> plans Io he shipping «peated AutaCAD driven ihat wtppon these I'eaturec.

National Distributor of 2 the Max Video Cards • PCI Weltek VRAM • PCIS3 TRIO64,TRIO 64V+ • PCI ARK 2000 ' PCI ARK 1000 o PCI ET4000W32P

National Distributor of GIGABYTE

Motherboard Triton chipset with plpE-LINEBurst cache

cases, speakers, keyboards etc.

The second-fustect of these nine Imunls on our AutoCAD tests wnc Ihe Focus 2

'I ps I I.Vu I I the Maz Truespccd. By opting for tltird-

Tel: (514) 685-0600 Fax: (514) 685-0701 Toll-Frere 1-800-361-6466

I)47'u42, 70F.Beaver Creek Rrln Richmond Hill, Ont. L3B 382 @Q905) 731-3861Fax: (905) 731-3862 A computer wholesaler of motherboards, rideo cards,

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3 Churrh St., Skc 402, 'lbronto, Ont. 2115E lill2

A vendor of information systems prof lucts to dealelh ru>d distributors across Canada. Products include bubble jct, color bubble jet and laser printers, image scanners, multi-

Distridutor of TYANMotherboard

ute r P r oducts

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Claris Canada, Inc.

Teb(9()5) 795-1111 Fax: (905) ?95-2014 Toll-I'nef (800) 263-1121

I rue Hotel de Ville, Dollard des Ormeaux,Que. H9B 3H6

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81 Ramonn Blvd., klaykhorn, Out. 1.3P 2K5 ?ill (905) 472-6>904 CiiMSYS provides software for sales force automation featuring the Action+Plus contact management system. The software integrates database management, word processing, electronic fax, e-mail, mail merge, bid/ quote, order processing, invoicing, and inventory into one seamless software package.

Brother International Corp.

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CiMSYS Canada Inc.

Tell (416) 695-2999 Fax: (416) 695-1991 Boca Research's line of products combine exellence in design and engineering, full features and award-winning

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16 Fina Park Dri, Unit 7, Alarkhnm, Ont. 1.3R 5XI 7i.'ll (905) 513-0943 Fax: (905) 513-0648 A national distributor of PROCASE conf>uter cases, power supplies, multi-media and networking products.

Etobieoke A Etobicoke, Ont. il'19CIJO

Web Sile: http: //fo<oto.brotker rom A national distributor of home and business products recognized worldwide for their value and technologically advanced feature. Brother markets a wide range of printers, image scanners, fax machines, multi-function units, typewriters, wordprocessors, electronic labelling machines, home sewing and knitting machines as well as industrial sewing equipment through a nationwide network of distributors, dealers and major retailers.

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Canta Technologies Inc.

577 Burnantthorpe, PO. Box 336,

ics: input/output (I/O). IDE interface and multiport add-on boards.

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media PC systems anti color notebook PCB vdth built-in bubl>le jet prulters.

BOCA Research Inc.

performance with attractive prices for an outstanding value. Currently, Boca has five product categories. representing over 50 separate major products: data communications (voice, data and fax modems); multimedia communications; networking products; video graph-

D I R E CT O R Y

• GA 586 Pentium Motherboard with Intel Ghipset 75-200MHz • GA 486AMS/AL Motherboard

DiStributOr Of Smartlink FaXmOdeID • CPUs, RAMs • PCI Enhance Combocontrnller • PCI SCSI Controller ' Fttiitstt Keyboard

' CD ROM Drives • Sound Card

noel,ge i' e pentium

COMPUTER

KADY INTERNAT IONAL 8110- 12860 ClarkePlace, RichmondB.C. VBV2H1Canada

Tel: (604) 270-7618 Fax: (604) 270-7658 A P R I L 1996

Beady = Top (Quality. Price. Service)

WhOleSaler

S OU R C I N G

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one product for business, home, and education users that integrates word processing, spreadsheet, database, presentation, and drawing functions in one application.

Classic Software Systems Inc.

tt20, 2861ShasseoodHeightsDrive, Oakville, Ont L6 J7KI Toll Free:(800) 200-5379 BBS:(905) 829-2283 TeL'(905) 829.5147 Fax:(905) 829-5074 Classic Software Systems Inc., is a national distributor of POS automation solutions, supplying software, hardware and peripherals to dealers, coast to coast.

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Corporate Computer Systems Inc. 22 Riviera Drive, Markham, Ont. L3R 5MI

TeL (905)4792223 Fax: (905) 4798558 Tog-Free:(800) 387-9751 Corporate Computer Systems Inc. is a national distributor of high-resolution display systems. Focusing mainly on high-end products.

Creative Labs 5025Ostntor Dr., Bldg.6, Suite301, Missfssauga, Ont. L4 W4 Y5

Computer Accessories Plus

Tel: ('905) 238-8456 Fax: (905)238-8541

11000 Masse, Montreal North, PQ HIG 4G3

Custom Service(800) 998-1 000

Tel:(514) 323-1000 Fax: (514) 323-2222 Computer Accessories Plus is Canada's leading distributor of computer accessories and multimedia products with over 400 different computer gc electronic accessories such as micro-floppy diskettes, plastic storage boxes and electronic surge suppressers, etc.

Computer Associates Canada Ltd. 5935 AirPort Rd., Mississauga, OnL L4V I W5

Tel:(905) 676-6700 Fax: (905) 676-6715 Desktop-to-mainframe client/server sofnvare is available from Computer Associates.

Technical Support(405) 742-6655 Creauve Labs, Inc., a subsidiary of Creative Technology Ltd., develops, manufactures and markets a family of sound and video multimedia products for IBM-compatible PCs. The company's Sound Blaster sound platform enables IBM-compatible PCs to produce high-quality audio for entertainment, educational, music and productivity applications, and has been acepted as the industry standard sound platform for PC-based software.

D-ink Canada $180 Dunwt i~, Mississauga, Ont. L5L 5M8

QL l(905)82WO

Computer Plug Accessories Unit 10, 73Railside Rd., North York, Ont M3A IB2 Tel:(416) 4443100 Fax: I'416) 444-4144 Toll free:1-800-265-2870 One of the Canada's largest importer and distributor of molded computer cables and computer accessories. Brand names include TechCraft, Ray-0-Vac and Lava.

Fax:(905) 828-5669

gbl+reet(800) 354-6522 @Iank, tttt + 9001 manufacturer of networking and

internenvorking solutions, provides Ethernet, token ring, FDDI, Fast Ethernet, Arcnet, and soon ATM and 100BaseVG hardware.

Daewoo Electronics Canada Ltd. 170Alden Rd., Markham, Ont. L3R 4CI

Comtex Micro Systems Inc. 13751Mayfseld Place, Suite 100, Richmond B.C. V6V2G9

TeL(604) 273-8088 Fax:(604) 278-2818 Weh Site: http: //sososacomtexmicro.corn A manufacturer and distributor of COMTEX computer systems and peripherals senring all of Canada. Service centres are located in Western Canada. Branch offtres:

Calgary, AB. Tel: (403) 250-3386 Fax:(403) 250-8092

Comtronlc Computer Centre

TeL(905) 415-7290 Fax:(905) 415-7287 A leading manufacturer of computer monitors and consumer electronic products. Produces high-performance quality monitors ranging from 14 to 21 inches.

ucts, including disk drive, tape drives, storage management softwware and disk array storage systems.

Corel Corp. 1600 Carling Ave. Ottasoa, Ont. K17 8R7

TeL(613) 728-8200 Fax: (613) 728-9790 A developer of graphics and CD-ROM technology,

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turis 486 and Pentium desktops, and the Prioris Server line are also available. Networking products include DECHub 90/900, GIGAswitch Family of FDDI and ATM, RoamAbout Wire lessc onn ectivityproducts, and HubWatch network reconfiguration and management software. Printers include inkjets plus Multimedia Fullvideo MPEG, Multia universal client desktop.

Discount Computer Club 2/F, 145-4471 No. 6 Road, Richmond, B.C. V6V IP8 Tel: (604) 821-1108 Fax:(604) 821-0813 Fax-on-demand: (604) 525-1 089 A distributor of computer products including memory conversion.

Dynatek Automation Systems Inc. 200 Bluesoater Rd. Bed fmd, NSB4B IG9 Tel:I'902) 832-3000 Fax: (902) 832-3010 Dynatek Automation Systems manufactures and distributes RAID, hard disk, tape and CD-ROM (readers, recorders and jukeboxes) data storage products. Branch o ffices: Toronto, Ont.: Tel: (416) 6363000 Fax: (416) 636-301 I Vancouver, B.C. Tel: (604) 681-0111 Fax: (604) 681-0141

~ Justa Systems Ltd. ~'Pox 1012, GuelPh, Ont Nl H 6NI Tel: (5'I9) 837-2444 Fax: (519) 836-1914 tttsonal distributor of computers, software, computer-

Wted hardware, and peripherals. ptnnch4)ffices;2 Richmond B.C. TeL (604) 270.9324 Fax:(604) 270-7834 Calgary, Alta. T el:(403) 250-5343Fax:(403) 250-5373 Bedford, B.S. T e l(902-835-1621 : Fax:(902) 835-9127 SL Laumnt, Que. Tel:(514) 745-4500 Fax:(514) 745-2886 Winnipeg, Man. Tel: (204) 949-0055 Fax:(204) 949-0063

EMPAC Computer Corp. 168 Konanl Crescent, Markham, Ont. L3R 9T9

TeL(905) 940-3600 Fax: (905) 940.3604

Tel:(416) 499-2889 Fax:(416) 492-6501 A national distributor of motherboards, add-on cards, floppy disk drives, and monitors serving Ontario and western Canada.

Mississauga:

Tel:(905) 272-321 6 Faxt (905) 272-3264 Found in 1986, the company sells, designs and builds a comprehensive line of information storage solutions prod-

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EMPAC is a national distributor and manufacturer of computer systems and peripherals. EMPAC's head office is located in Markham, Ontario with regional ofiice in Vancouver and Montreal. EMPAC distributes brand name computer products from a variety of hardware manufacturers. The product line-up includes: AGER, AZURA and EMPAC systems. Megalmage, Goldstar and Samsung monitors, notebooks from Megalmage and GVC, hard disk drives from Maxtor and Samsung, mainboards from Giga-Byte, GVC modems, Goldstar CD-ROMs, American Power Conversion UPS, Panasnic, floppy devices, video boards, etc. EMPAC specializes in offering brand name quality at aggressive pricing supported by an excellent responsive service department.

Tel: (905) 479-8336 Fax: (905) 479.8658 Toll-Frees1-800-297-5505

50 Busnhamthorpe Rd., Suite401, Mississauga, Ont. L5B 3C2

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361 Alden Road, Markham, Ont. 1.3R 3L4

Branch O ff ices: Rlchsnond, B.C.: Tel: (604) 2449912 Fax: (604) 244-9986

Conner Peripherals

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DAIWA DSS Distribution Inc

90 Riviera Dr., Maskham, Ont. L3R 5MI

Conssronic Computer is a distributor of brand name and OEM computer systems, peripherals, and components. The company specialized in networking hardware and software Branch o ff icest Dartmouth, N.S.: Tel: (902) 468-8777 Fax: (902) 468-4927 Hamilton, Ont: Tel: (905) 574-3744 Fax: (905) 574-8466 Montreal, Que. Tel:(514) 731-1223 Fax: (514) 731-1667 Ottawa, Ont.: T el:(613) 736-7513 Fax: (613) 736-7510 Richmond, B.C.: TeL(604) 273-7280 Faxt (604) 273-7082

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Te L(905) 238-8701 Fax: (905) 238-1586

DATAHOME Infosystems 263- 13986 Camble Road, Richmond, B.C. V6V2K3

Tel:(604) 278-3584 Fax:(604) 278-0532 Toll Free: I-800-361-DISK A CD-ROM 8c multimedia distributor of sofnvare 8c hardware for PCs and Macs.

DATALINK (urtec) 129 Telson Road, Markham, Ont. L3R IE4 Tel:(905) 415-0145 Fax: (905) 475-9840

Daytek Electronics Corp.

Branch Office: Montreal, Quebec TeL (514) 345-9000 Fax: (514) 345-8551 Vancouver, B.C. Tel: (604) 821-01 77Fax: (604) 821-0277

EPROM Computer Systems 705 Middlefield Road, Unit 101, Scarhorvugh, Ont. MI V5H5

Tel:(416) 321-1336 Fax:(416) 321-1831

3830facombs Road, Unit 105, R(chmoncL BCV6V I Y6 Tel:(604) 270-3003 Fax:(604) 270-3022 A subsidiasy of Daewoo Corp. Its main business is selling computer monitors, manufactured in South Korea, direct to dealers, VAR channels and system integratots.

Distributor of customized computer systems and peripherals. Also specializing in multimedia CD-ROMs, sound cards and CD titles.

Digital Equipment of Canada Ltd.

550 McNichol Ave., W(lloroda(e, Ont M2H 2EI Tel:(416) 498-9955 Fax: (416) 498-4574 A wholly-owned subsidiary of Epson America, which is a service affiliate of Seiko Epson Corporation, a global

4110 Young St. Wtllosedate, Ont. M2P 2C7

Tel: (416) 730-7000 Fax:1-800-487-2548 Toll Frees 1-800-7141211 Digital's Internet-ready Alpha Server combines the 64-bit RISC perlormance of Alpha and the strength of Digital UNIX. Hi-Note Notebooks, Celebris XL Multimedia, Ven-

APRIL i 9 9 6

EPSON Canada Ltd.

manufacturer of computers, printers, robotics, LCDs, watches and other high-technology innovations. Epson's

line of printer products provide complete imaging solutions at the personal and nenvork levels. A national imag-

S O U R C I N G •

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ing products company specializing in the distribution of dot matrix, laser and ink jet printers, scanners, and personal computers and notebooks.

Evetek Computer ¹248-13986, Cambie Rd. Richmond B.C. V6V 2K3

Tel (604) 273-8008Fax: (604) 273-8820 The company manufactures personal compukrs and distributes

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380 CarlingoktoDR, Ont. M9W5X9

Tel:(416) 798-0112 Fax: (416) 798-0062 Toll Free:1-800-461-91 66 The Exide Electronics Powerware Prestige UPSs from 650to 6000 VA provide nenvork power management with UPS hardware, specialized software, network connectivity tools, and worldwide service and support.

astech Computer Ltd. '16®1375I Mayjield Place, Richmond B.C. V6V2G9

@7$9686 Fax:(604) 279-9787

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Vancouver, BC

ToU Fme:l'800) 461-6357 T e L' (604)733-9443F axi(604) 730-9806 Toll Free:(800) 303-5222

General Datacomm Ltd. ¹W308,2255 Sheppard AveEait, Willowdak, Ont. M2J4YI

TeL(416) 498-5100 Fax: (416) 499.0248

Genicom Canada Inc. 100 Commepce Valky Drive East Thornhill OnL, L3T 7RI

TeL(905) 882-2500 Fax:(905) 882-7588 A printer manufacturer, whose lines include: dot matrix, shuttle matrix, high-speed band printers and laser technology, as well as integrated connectivity solutions for many environments.

Gentek Marketing Inc.

parts, multimedia products, top-quality screen filters.

The Canadian office for GVC brand products.

Specialized in leading edge technology including professional video production stations, high end servers and communication systems like Internet Gateways for LAN,

GHM Computer Accessories

Focus Electronics (CANADA) Inc. ¹145- 4471 No. 6 Road, RichmoncL B.C. V6V IP8

TeL(604) 273-8086 Fax:(604) 273-3488 Distributor of Quality product from keyboard, hard drive, case, motherBoard, CD-ROM, monitor, modem, video card, CPU 8c memory. Brand: Intel, Focus, NMB, Western Digital, Seagate, Fujitsu, Mitsumi, Unikey, Omnikey, Acer,

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D IR E C T O R Y

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throughout Canada, USA, and Asia, allow them to search for the best products to fit your computing demand. Branch Ofjices: Ottatoa, Onc Tel: (613) 739.0775 Fax: (613) 7398298 Richmond, B.C. Tel: (604) 278-1181 Fax: (604) 278-1137

Group 1 Software 710Dorval Drive, Suil e518, Oahvilk, Onh L6K 3V7 Tel: (905) 844 7273 A developer of mail management and marketing software.

+I I-hllark Computer Products @1 Superiorabkkvard, Mississauga, Ont. L5T 2LI

Tyst; (800) 668-7982 Fax: (905) 795-3844

pas*d - ~

A provider of information networks worldwide.

20 Barners Court, Bldg G, Concord, Onh L4K 4L4

Alberta Tel: (403) 291-3351Fax: (403) 291-3519 EmaiL fastech abecomPucon. corn

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Tel: (90 5) 67 2-6767 Fax: (905) 672 6788

il: fastechecompucon.corn A ' tributor of high-performance computers, computer

WWW servers, fax servers. Branch ff o ice:

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Toronto, Ont

Calgary: Tel: (403) 250-3633 Fax:(403) 250-1360

Exide Electronics Canada Inc.

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Windows 95 or OS/2 and Mac System 7simultaneously on any NuBus or PCI based Mac or Power Mac; multimedia kits and accelerators and graphics accelerators from Diamond Multimedia; serial and parallel ports and Muhi-I/O cards from Lava Computer. Branch Office:

PC peripherals. Branch ff o ices

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p d

tor, H~ ark c a rries leading computer platforms as Digital Equipment, Hewlett-Packard and Data General, as well as mass storage. networking communications and peripheral products.

Hewitt Rand Corp. 160 Admiral Blvd., Mississauga, Ont. L5T 2N6

TeL'(905) 795-9600 Fax: (905) 795-1900 An international manufacturer/distributor of high~uality PC computers, monitors and peripherals sold only through dealers - not direct. Leasing is available. Branch office: Richmond, B.C. Tel: (604) 276-8271 Faxi (604) 270 0187

TeL(905) 738-9300 Fax: (905) 738-5563

63 Silverstar Blvd., Unit C-11 Scarborough Ont. MI V 5E5

Tel:(416) 299 3369 Fax:(41 6) 299-3685

Hewlett-Packard Canada Ltd. 5150 Spectrum Way, Mississauga, Ont. L4W5GI

Tel:(905) 206-4725 Fax: (905) 206-4739 ToU-Feei(800) 387-3867

Globelle Corporation 5101, Orbkor Drive Missksauga, Onh L4W4VI

TollPeei(800) 465-1616 Fax:(905) 625t433I Largest Canadian-owned distributor of over 6,000 personal computer and client-server hardware and software prod-

ucts to more than 7,500 resellers across Canada. Branch O ff ices: Richmond, BC Tel: (604) 273-1 155Fax: (604) 273-0629 Dorval, QC Tel:(514) 631-1686 Fax: (514) 631-7198 Winnipeg, MB Tel: (204) 989.8750 Fam (204) 254-7832

GMS Datalink International Corp.

A manufacturer of 12,000 products including workstations; multi-user computers; PCs; peripherals; calculators; medical monitoring diagnostic and imaging systems.

Hitachi (Canadian) Ltd. 6740 CamPobello Rd., Mississauga, Onk L5N 2L8 Tel:(905) 826-4100 F x: (905) 826-8818 The company provides sales to a range of products manufactured by its Tokyo-based parent company, Hitachi, Ltd. Products include colour monitors, hard disks, optical disks, optical libraries, CD ROMs and semiconductor/integrated circuits.

Cardinal.

¹102 342 East Kent Ave., Vancouver B.C. V5X 4N6

Fujitsu Canada Inc.

TeL(604) 327-4335 Fax:(604) 327-2600 TollPee14)00-750-4848

Hyuen Canadian Enterprises Ltd.

A value-added distributor specializing in multimedia products and service, Canada-wide. Assembles custom multimedia upgrade kits for resellers and mass merchants. Brands:

Tel:(604) 279-8818 Fax: (604) 278-3089 A manufacturer/distributor of floppy disks. Carries both

IlvlSI, STARPRESS, AITECH, lvIEDIATRIX, VIRTUAI. I/ O, TELEVlDEO, VALUE AIEDIA, COMFY, DATACAI., YAlpIAHA, TURTLhtBEACH, MIRO,jASS, JBL, PANASONIC, PIONEER, ItELISYS, SONY, COMPRO, IBM MULTIMEDIA, LASERMATE,

or in boxes of 10.

2800 Matheson Blvd. East, Mssissaugn, Ont. L4W4X5

Tel:(905) 602-5454 Fax:(905) 602-5457 Fujitsu Canada markets computer peripherals including document imaging scanners, dot matrix and laser printers, hard disks, 3.5-inch MO drives, floppy drives, and keyboards.

+ OW D i s tributing

I , ~Meyerside~ye, Mississauga, Ont. L5TIM4 bATES/ARROW Distributing is a Canadian distributor sifalicrocom~ an d midrange computer products and erals, tion s ystems and networking.

GMIero W t r onics Inc.

240-11181Bridgeport Road, Richmond, B.C. V6X IT2

LAsERwAYE, citlvoN, Pl&lvTRolcs, NAKAIptlcHI, HITAcHL ocEAN, Bl''S I.UcAs ARTs, GREAT BEAR, TIME wAItlvER, PRo CD, ELECTRONIC ARrS, OPTICAL DATA, COREL,SIERRA, VIRGIN, ALLEGRO, MINDSCAPE, AKDIA DEPOT, MICROLEAGVE, INTERPLAY, BRODERBUND, FOX, CTE, rMICROSOFT, MIOIOFOIIUM, MERIT, U.S. COLD, INTELLIMILDIA, PHILIPS NEW

5.5-inch and 5.25-inch diskettes, high clip products for duplication use, and ANSI products either in bulk packs

I. ' Canada Ltd. Steeks Ave. E, Marhham, Ont. L3R 9Z7

,W ~(800)IBM-4 YOU

IB@ proiddes hardware from PCs to mainframes; softfrom operating systems to application solutions.

Impaq Technology Inc.

MEDIA, AxoNIs, cAslo, TIIpIEIL PAcRA)vl LAB, cD woRLD.

5575 Ch. St. Franpois St-Laurent, L)C H4S IW6

Branchojgcee

Tel:(514) 333-7373 Fax: (514) 3347707 Tol! Free:(800) 361-2568 G.B. Micro is the leading Canadian distributor of memory products for PCs, Apple computers and laser printers. The company also ofFers memory products in retail packaging for resale by computer retailers. GB Micro also distributes modems from GVC and Supra; CPU accelerators for Macs and Power Macs, docking bars for PowerBook Duos and the NUpowrru PowerPC processor upgrade for the PowerBook500 from Newer Technology;486 and Pentium processor board from Orange Micro to run DOS/Windows,

RichmondHill, Ont. TeL'(905) 771-1188 Fax: (905) 771-1131 Toll Free1-800-361-3234

5986East Boukvanl, Vancouver, B.C V6M3V4

Tel: (604) 261-1800 Fax:(604) 263-9201 Toll-Free:1-800-663-9272 Distributor of notebook PC's, notebook and desktop peripherals and software. Impaq serves all of Canada with tollfree phone service and next day delivery on request. Hardware line includes Pentium and 486DX4-100 Notebook

Golden Dragon Systems 3330McNicoll Avenue, Scarborough, Ont. MIV2L2 Tel:(416) 297-1202 Fax: l'416) 754-2240

Golden Dragon Systems is a leading computer system products distributor you can depend on. If reliability and prices are your concern, Golden Dragon Systems provides the best products with superior quality and performance. Their worldwide connections with manufacturers

PC's, PCMCIA and parallel port addwns (universal keypads, CD-ROM, scanner, tape backup, hard drives, floppy drives, SCSI and network adaptors), Multimedia Video, Audio Capture, Networking, Printer Sharing, CPU Sharing, Fax/Modems and Voice/Fax switches.

AP R I L 1996

WhOleSaler

D I R E C T O RY

S O U RC I N G 8

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g'Sot(is Cresrent, Holland Landing, Onk L9N IE7

Impulse Computer Corporation

:,(800) 265-7081 Fax back:(905) 853-3210

2700 Argentia Road, Mississaugn, Ont. L5N5V4

"" 'ng Southwestern Ontario's largest conibined trade

Tel: {'905) 858-3000 Faxi (905) 858-9090 7611 Free:800-668-1111 Impulse Computer Coq>oradon is a Canadian-Based, valueadded technology manufacturer. It specializes in the build to order manufacturing of notebook computers. Impulse markets a complete range of portable computers under the Impulse Brand and the POWERLITE, CompuBook, and REPLY product families. National distribution is provided through EMJ Data Systems Ltd. and Supercom.

Ingram Micro Inc. (Canada) 230Barniac Drive, Wee{on, Ont. M9L 2Z3

Tetr (905) 740-9404 Fax: (905) 740-6100 Canadian microcomputer distributor that markets and disndbutes more that 16,000 products from more than 450 of the world's top hardware manufacturers and software publishers. Ingram Micro Inc. (Canada) is a subsidiaiy of Ingram Micro Inc. Branch o ff ices: Montreal, QC. Teli (514) 334-9785 Fax:(514) 33421 74 Ouaiua, Ont. Teli (613) 228-3386 Fax;(613) 228-3387 Calgary, AB. Tel(403) 285-6321 Fax:(403) 285-6178 Richmond, B. C. Tetr{'604) 276-8357 Fax:(604) 276-8359

Internet Gateway Tetr(604) 654-6088 Web site: ItttPi//rut nu intergate br ra

A online internet service provider.

IPC Personal Computers (3D Microcomputers) 350 Steetcase Rd, W, Markhain, Ont. L3R 1B3

Tetr(905) 479-8822 F xi (905) 479-7688 SD Micro is featuring its IPC PC compatibles running with Intel 486 and Pentium processors including multimedia models with Windows 95. All multimedia systems include

consumercomputer exhibition. Lapro Marketing

1025 Sk Regis Blvd., Dorual, Que.H9P 2T4 Teli (514) 685-2630 Fnxi (514) 685-2853

Tetr(604) 244 7798 Fax: (604) 244-7796

A graphics chip designer and board manufacutrer.

A distributor of computer systems, Sceptre monitors, keyboards, multimedia cases, WinMouse and Soundx notebooks. Lapro also carries following products: KME cases, Ever cases, Creative Labs, A4, Trident, Cirrus

Logic,Rainbow software, Syscan keyboard, Kanrich, Proxcel, Lapro, Shuttle, GIGABYTE, Dysan, Fujitsu, Western Digital, Samsung, NEC, Oki, Hyundai, etc

Matsushita Electric of Canada (Panasonic) 5770 Ambler Dr., Mississauga, Ont. L4W 27'3

Tel:(905) 238-2320 Fax: (905) 238-241 7

¹9- 13511 Crestruood Place, Richmond, B. C. Teli (604) 278-0708 Fax: (604) 278-0305

A distributor of computer products, peripherals and accessories suitable for personal, home/office, business, corporate or govement use. Branches o ff ices; Calgary,Alla.: T e l: (403)295-3112Faxi (403) 295-5493 Fdchmond„B.Cx Teli (604) 278-3222 Fax: (604) 273-6198 Montreal,Que.: Teli(514)633-3503 Fax:(514) 633-1086

A computer wholesaler of motherboards, video cards, cases, speakers, keyboards etc.

Maxell Canada

LCH Resources Inc.

111 Staffern Dr., Concord, Ont. L4K 2R2

Lexmark Canada Inc. 160Royal Crest Ct., tMatkham, Ont. L3R OA2

Tet: (905) 669-8107 Fax: {'669-8108

Lexmark's network laser printers, the Optra series, feature MarkVision, an implementation of the Networking Printing Alliance Protocol (NPAP) for bi-directional communications with a printer on a LAN.

Maxell Canada is the Canadian branch of Maxell. Products handled include data cartridges, diskettes, optical disks, CDR and Syquest compatible cartridges as well as accessories, audio and video tape and batteries. Branch o ff ices: Montreal,Que.: Tele(514) 443-8371 Faxi (514) 421-3950 Vancouver, B.C. Teb(604) 439-7798 Fax: (604) 439-701 7

LG Electronics Canada, Inc.

McKinnon Micro Distributing

7391Pacific Cmte, Miss{ssauga, Ont. L5T 2A4

¹1 70-12815 Clarke Place, Richinond, BC VBV 2H9

Tek(905) 477-2311 1'axi (905) 477-3933 Toll-I' n. e;(800) 663-7662

Teli (905) 670-0650 Faxi (905) 670-2379 A manufacturer of computer products, including multimedia monitors, fax machines and CD-ROMs.

Logitech Canada, Inc.

5025 Orb(toe Dr., Bldg.6, Ste200, Mississauga, Ont. L4W 4Y5 voice fax modems, and a collection of Microsoft software. Teli(905) 629-2006 All Pentium systems include PCI bus with standard 16-bit A man u f a c t u r e r a n d d i s t r i b u t o r o f c o m p u t e r ISA slots. The systems are Novel certified and have passed peri pherals. the Micr~ H a r dware Compatibiliq' test for Windows 95.

Lonson Group

Jaba g ems Inc.

¹33511 Viking Way, Rtctiniond B.C. V6VIWI

r t ,M ar)tham, Ont. L3R 9T5

Matrox Graphics Inc.

5103771 Jarombs Road, Richmond B.C. V6V2tVI5

quad-speed CD-ROM (Toshiba), sound cards, 14.4kbps

80 Shield'

books, multimedia, mass storage, emulation products and more. Branch offirei Richmond, B.C. T e(604) l 273-91 14Fax: (604) 273-9142

T@L' (905f -6363 Fax:(905) 477-6891 Tel:(604) 273-4668 Fax:(604) 273-7989 J@a mao c t u res and distributes computer systems, A national distributor of high quality motherboards, add p~ and com p o nents. on cards and computer systems.

Idio Info+stems Canada Inc.

kie E~

, isa,'

~Sided(A', PO. Box 41, ArnPrior, Ont. K7S 3H2

¹ i 4 ' 286 8 ~

{I'23-7901 Fax: (613) 623-2886 $')srztAderzpf global software manufacturing and distri~bn including CD-ROM and diskette dupli-

W(+) 4P~

ris e s Ltd. Ptar e, Richmond, B.C V6V2H1

Fax: (604) 270-2289

Tel: (604) 270-991 7 Fax: (604) 279-9918 McKinnon Micro distributes a wide range of Multimedia products and Systems including, the award winning Austin desktop and notebook line, the designer Tagar desktop line and the value priced MMD line. Monitors from TVM, Tatung and Art Media. Hard Drives from Western Digital, Quantum and Conner, Tape Back up from Teac and Colorado. Graphics Adapters from ATI, Diamond, Octek and Jaton. Motherboards by Intel and Octek. Fax / Modem from Apache MicroPeripheral.Cases from Premier and Denco. CD-ROM Drives from Panasonic, Aztech, Octek, NEC, Hitachi Sanyo, Torisan and Funal. Sound Cards from Ensoniq - (Soundscape W/T), Multiwave Innovation, Bravo, and Creative Labs, Speakers and Microphones by Juster and Spacetech,Joysticks from Suncom, Qtronix, and Quickshot, Keyboards and Mouse from Qtronix, Sejin, NMB and Logitech.

Mentek Systems Corp. 8557 Main Struck Vancouver B.C. V5X3iV(3

seeps ~n'n cap

A distr)boor <f multimedia speakers, Focus keyboards,

Branrh off ireii Mississauga Ont.: Tetr(416) 890-8590Fax: (416) 890-8595 Vanrouver, B.C.: Tetr(604) 431- 9599Faxi (604) 431-9530

case gc SCSI/IDE HD removable rack and accessories

Tek(604) 321-8533 A national distributor of networking products, computer systems, CPUs, mother boards, keyboards and cases. Also carries point of sales systems.

Macom Canada Inc.

Merisel Canada

KMI Electronics Inc.

500Alden Road, Unit 7, Markham, Onk L3R 5H5

200Ronson Drive, Erobicoke, Ont. M9W5T9

71 70 Warden Ave., Unit 5, Markfiam, Ont. L3R 5 iV18

?eb(905) 4790220 Fax: (905) 479-1774 F Maib macom©iPoline. com Macom Ganada Inc. a wholeseller dealer with "MACOM" color monitor direct from our factory in China with a very competitive price. OEM orders are also welcome.

Teli(905) 946-9533 Fax: (905) 946-9535 A national distributor of computer memories and CPUs.

Kodak Canada Inc.

li~

yb~ s , Sejin keyboards cases,JABA power on+ss GIGABYTE motherboards, Ext SCSI

3500Eghnton Ave. West, Toronto, Ont. M6ht )V 3

Teli (416) 766-8233 Fax: (416) 761-4409 Manufacturer of photographic products and supplier of traditional and digital imaging products and services for consumer, professional, business, motion picture/television and health care applications.

Landmark Computer Exhibitions, Inc.

WhOle S ale r

Markham Computer Corp.

TeL (416) 240-7012 Fax:(416) 240-2605 A distributor of computer products, distributing more than 15,000 products from 250 hardware and software publishers to more than )4,000 Canadian resellers. Brancli off ices: St, Laurent, QC. Teli(514) 745-1695 Fax: (514) 745-1736 Richmond, B. C Tetr (604) 273-2445 Fax: (604) 273-1113

201 White)tati Dnve, Markham, Ont. L3R 9Y3

Micrografx

Teb(905) 475-5100 Fax:(905) 475-8955

3242 Hazelwood Ave., Burlington, Ont. 1.7M 2T4

A national distributor of hardware and software, providing value added solutions for more than 14 years. A source for networking, internenvorking, Unix, PCs, note-

Tetr(905) 332-6641 Fax: (905) 332-8123 A national developer of graphics applications software products, which it markets nationwide.

A P RI L 1996

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MIDAS Technology Inc. 3771facombs Road ¹530, Richmond, B.C. V6V21.9

?klr (604) 276-2860 I'axr (604) 276-2862 A computer distributor of Chaintech motherboard, BTC Windows 95 keyboards, cases, sound cards, CD-ROM, VGA cards. Exclusive distributor in Western Canada.

Mindf light Technology Inc. 1995 BoundaryRoarl, 2nd Floor, Vancouver, B.C. V5M 3Y7

Tele(604) 2946465 Fax:(604) 294-1301

Mindflight Technologyproduces portable data products

S O U R C I N G 5

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Telr(403) 233-9411 Fax: (403) 233-7757

for inforsnation and training kiosks, as well as reselling and supporting a variety of multimedia hardware products.

7el: (4(B) 454-7400 Fax:(403) 455-5439 Toll Free Sides(800) 661-6959

MIT Computer Supplies Co. Ltd., Tele(905) 946-0908 Fax: (905) 946-8749 Toll Freer 1-800-796-5225 IVeb si ter hti (p //rrnmu. rrri crvj ack. rv»r

A national distributor of computer multimedia Products and Accessories-computer cables, Data Switchs. Brand name include MICROJACR, A4 Tech. (Scanner, Digitizer) etc.

Mitsubishi Electric Sales Canada Inc. I»fun»ation TechnologiesGroujr 429914th Ave. Markham, Ont. L3R OJ2

Tele(905) 475-7728 Mitsubishi is distributing cost-effective high-resolution monitors from 15 to 42 inches.

Motion Works Corp. 1020 Mainland St., Suite 150, Vancouver, B.C. V6B 2T4

%636 .11 7a derrenue Edmonton, AB T5rM3W2

ness forms and other printed and related products for small business.

NEC Technologies Canada 6225 Kenrua» Drive, Rlisslssnuga, Ont. L5T2L3

Telr (905) 795-3600 Fax:(905) 79$3583 NEC is a premier computer hardware manufacturer. NEC manufactures Versa n o t ebook c o m p u t e r s, Multisync Monitors, Multispin CD-ROM readers, Powermate desktops, Image desktops and Ready Multimedia systems, NEC also manufactures RISC serwers and workstations for Windows NT.

1450 Lodestar Road, Unit I, Dorunsuieru, Orik M3f 3CI Nextech is the Canadian Representative for PIICEON,

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paper fax machines For nrgged dot matrix Fnll colour ink jet and laser quality LED page printers or facsimile the answer is Okidata.

Ongoing Results Ltd. ¹8-117 Ringurood Dr., Storrffvitte, Ont. 1.4A 8CI

IFL'(905) 642-3500 Fain (905) 642-3545 Ongoing Results, a Canadian distributor of discount PC software, CD-Rom's and computer books, specializes in the sales of recently discontinued popular PC software packages and computer books at huge discounts. The company focuses on business applications, programming languages, database proclucts, and internet ancl network related topics.

Oracle Corp. Canada Inc. 100-110 Mntheson Bou(evan( W, Mirxisauga, Ont, L5R 3P4

Orchestra MultiSystems Canada Inc.

cards and modems.

Pacific Foremost Tech. Corp. (Precision) ¹168- 13982 Car»hie Road, Richmond B.C. V6V 2K2 Tek' (604) 2 j94455 Fnxr(6>04) 270-4488 A manufacturer and distributor of computer mthe o rboards and add-on cards. They also earn monitors, cases, power supplies and peripherals.

Pacific Ram Distribution Corp. Suite 135-12830 Clarke Place, Richmorrd B.C. V6V2H6 Tel.'(604) 279.0753 Fnxr (604) 279-0748 Distributors of Silicon Star motherboards, Western Digital, Epson, GVC, Intel, Microsoft, HP, Brother, Creative Labs protlucts. They are also a system house for Logic Business Computers building Pentium PCI systems with 5 year Warren ty.

Pacific Royal Enterprises Ltd.

Telr(905) 890-0570 Fax: (905) 890-9279 NMB multimedia computer keyboard rnanufacutrer. Brnnch o ffues: Vancouver Tel; (604) 990-0889 Fax.' (604) 990-0899 Montreal Tetr (514) 368-9903 Faut (514) 368-9906

Novell Canada Ltd.

Packard Bell Electronics

a leading supplier of memory upgrades and cellular ready PCMCIA modems. An experiened Manufacturers' Representative for PC hardware and software with a his-

NMB Precision lnc.

Grand Teton optical library system. Optical solutions for CD mastering/ p r emastering, desktop publishing. prepress, imaging, networking, digital audio/video, and commercial multimedia. Call toll free at 1-800-567-8054.

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383-13988 Cambie Road., Richmond B.C. ?i.lr(604) 279-8731 Fax:(604) 279-8739 7oll-Freer1-800-538-8212 Pacific Royal is exclusive Canadian distributor of Jetbook and Smartbook notebook computers for Reseller and Distribution markets. Units are available in volume, barebone or as fully configured mobile solutions for fully desktop replacement. Notebook solutions include: Digital Camera, CD ROM, video converters, MPEG, and PCMCIA (modem, cel, wireless fax tk e-mail, network, CD-ROM, serial, SCSI, sound, etc..). A Mobile Computer specialists, Pacific Royal prosddes service and product knowledge that is unmatched in the industry. By using standard RAM, PGA CPU's and a modular notebook design, serrice is faster and more cost effective.

of communications products for commercial, SOHO and home use via indirect and direct channels. The

ing from the Portable 250MB Tahoe to the 5 Terabyte

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Tele (905) 625-7783 Fax:(905) 624-3834 North American disu'ibutor of Orchestra monitors, video

?i la (705) 5264233 Fax: (705) 526-0570 The company serves Canada nationwide, supplying busi-

tory of producing strong results for its clients, Nextech offers sales and marketing support to distributors, resellers and corporate buyers across Canada.

Tel: (416) 444-2324 Fax: (416) 444-0465 Toll-Freer(800) 367-3054 A national sales, marketing, and value-added distributor of high-perFormance optical storage systems from Pinnacle Micro, the world leader in optical storage technology. Optical storage systems include the ¹I Selling RCD-1000 recordable CD system and MO drives rang-

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4444 Enrtgnte Parkruay, Unit 4, Mississauga, Ont. 1.4W4T6

TeL(905) 507-7200 Fax: (905) 507-7231 Motorola Inforsnation Sysrems Group sells a broad range

40 Wynfmd Drive, Suite106, iVorth York, Ont. M3C If5

D IR E C T O R Y

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330 Crnnston Cr., hlirllanrl, Ont. L4R 4V9

Telr (416) 638-8060 Email: nextechel nterlog. corn

MultiMedia Effects inc.

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NEBS Business Forms Ltd.

Nextech

products include dial modems, featuring 28.8 data/fax modems; PCMCIA and cellular modems, ISDN terminal adapters, frame relay access devices, routers and many other networking devices.

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Tel (905) 890-8100 Fax:(905) 8c33C-I207 A software developer specializing in trans data sharing; tools for CASE, application development and office automation; and application packages for accounting, human resources and manufacturing.

Tel:(604) 685-9975 Fax:(604) 685-6105

400 Mnttuson Blvd. West, Miisissa»ga, OnL L5R 3MI

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frICP has ~ t l i stributing business computer solutions to Canadian resellers since 1988, specializing in open systems solutions, connectirity, Unix software and the genetal computing market. Branch offices: Mississauga, Ont. 7eli (905) 625-0125 Fax: (905) 625-4885 Vancouver, B.C. Tele (604) 253-3400 Faxr(604) 253-4249 Calgary, AB. 7e l r(403) 262-7270 Fnxr (403) 455-5439

A developer and distributor of CD-ROM titles, digital information and a family of applications and authoring tools to create interactive multmedia for business communication, education and consumer entertainment.

Motorola Information Systems Group

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Okidata manllfactrlres a full lilre of printers arid plain

Multimedia Solutions Inc. offers many products anil services including software development, premastering CDROM, encotling analog to ISO digital video formats (e.g. MPEG, JPEG, AVI), networking digital video over LANs and WANs, creating interactive multimedia presentations

Minitronics Office Automation

40 Sju'e(ds Court 1-2, Markham, On!. 13R OM5

Loruee1401, 2nd St. S.W. Cnlgney, Alberta, T2R OW7

National Computer Products

110-3320 Jacombs Road, Richnio»d, B.C.

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Multimedia Solutions Inc.

that connect to either an IBM parallel port or a SCSI port.

Telr (604) 278-0783 Fax:(604) 278-0769 Authorized distributor and service centre for Panasonic and Sharp products. Their new products include the first full size internal CD-ROM color (TFT) notebook.

370 Britannin Rd. E., Unit¹5, Mesrksnuga, Ont. 1.42 IX9

3100 Steeles Ave.E, Markharn, Ont. L3R 8T3

Tele(905) 940-2670 Fax: (905) 940-2688 An information systems software company and developer of network services, specialized and general purpose operating system products, anil application programming tools for use svithin multi-sendor network

computing environments.

Oiddata 2735 A(acheron Bhrd E, itlississauga, Ont. L4W 4M8

Telr(905) 238-4250 Fax: (905) 238-4421 Toll faut?-800.654-3282

1025 Tristnr Dr., rlfississauga, Ont. 15T I W5 Telr(905) 564-1122 Fax: (905) 564-1148 Manufacturer of complete IBM-compatible PCs for the SOHO and higher education markets.

Pal-Tec Marketing 1182 Sanfurd St., Winnipeg Man. R3E2Z9 Tetr(204) 774-605l Fax:(204) 774-6045 Toll-Free:1-800-665-5095. A distributor of multimedia peripherals sersdng all of Canada. Tollfree fax order desk can be reached at I800-561-6014.

APRI L 1996

Wholesaler

S O U R C I N G R •

ta l a •

D IR E C T O R Y

R al W •

N tm tm m m %

K N W 8

R ll

% R

RCD-1000 recordable CD system. The affordable CD-R system for both Mac and Windows includes easy-to-use CD authoring software and backup utility suitable for mastering CDs or archiving sensitive information/data. Drives range from 250MB to ITB. Optical storage solutions for desktoppublishing, prepress, imaging, networking, digital audio/video, and commercial multimedia are also available.

QMS Canada Inc.

75Konrad Cree., Unit A, Markham, Onk L3P.8T8

Pioneer Electronic of Canada Inc.

Tel:(905) 475-5177 Fax:(905) 475-2893

300Allitate Parkuiay, Markham, Ont. L3R OP2

Adistributorofvideo graphics cards, moderms,monitors, keyboards, notebooks and printers.

Tel: (905) 946-7427 F xi(905) 946-7417 Toll free1-800-850-1703 Pioneer of Canadadistributes andsells Pioneer CD-ROM dirves, mini-charges,single drive and 500discjuke boxes; WORM and rewritable OMDD products.

795 Warden Ave., Scarborough, Ont., MIL 4C4 Tel: (416) 751-8888 Fax: ('416) 751-5637 A distributor of computer hardware and peripherals.

Paltech Solutions Bay 4, 417,53Aveue S.E., Golgi, Alberta T2HZE7 Tet:(403) 255-5646 Fax: (403) 255-5759 Sales agent for Trimex marketing computer accessories: genius, perfect micro, and perfect link. A distributor of multimedia peripherals, CD-ROM software, computer systems, components, and monitors.

PC Craft Inc.

PC DOCS Group International Inc. 85Scaadale Road, Suite200, Toronto, Ont. M3B2R2

Tel:(416) 4458823 Fax:(416) 445-6228 PC DOCS is a client/server enterprise document managementsystem providinginstantaccess tofilesover LANs and WANs.

Powersoft Systems Ltd.

PC One Two Three Computer Corp.

Tel:(604) 582-7488 Fax: (604) 582-7399 A developer and distributor of Powerpay. PowerPay is the ultimate payroll program having many options as well as power and ease of use.

1100Begin, Suite 100,Sz Laurent, Que.,H4R IXI Tel:(514) 3349340 Fax: (514) 334-7671 Distributor ofcompupartnerdesktop systems, notebooks suchas CTX,Everex, Zenith, Brother printers, Panasonic products. Branch off ice:

Quebec Cip,Que.: Tek(418) 872-3492 Fax: i'418) 872-1968

Perfect Solution Multimedia Inc. 10032San Pabto Avenue, Et Cmito CA US.A.94530

Teti(800) 995-6908 Fax:(510) 527-3823 Apublisher,manufacturerand distributorof CDsoftware packages with over 240 multimedia titles on educational software and games.

Peripheral Express Inc. 3115 14th Ave., Suite7, Markham, Ont. L3ROHI

Tel:(905) 513-5777 Fax: 905) 513-5770 A national distributor/wholesaler of monitors, floppy drives, keyboards and CD-ROM products. Also carries printers, motherboards, hard drives, and cases. Branch of@cess Richmond, B.C. Tet: (604) 273-8281 Fax: (604) 273-8207

Catgut, AB Te l (403) : 250-8281Fax: (403) 250-8325 Markham, Ont. Tet(905) 513-5777 Fax: (905) 513-5770 St. Laurent, QC. Tet(514) 956-1234 Fax: (514) 956-1099 Ottawa Ont. Te t :(613) 745-1888

Progress Marketing Inc. 140.6755 Graybar Roatt, Richmond B.C. V6W IH8 Tet:(604) 821-0066 Fax:i'604) 821-0110 TolbFreei I-800-818-6944 National distributor of full line TDK brand products specializing in datastorage media including disks, CD-R, data

tapes, MO, QIC and TDK's newly developed PCMCIA modems/accessoriesetc. ImporteranddistributorofANSI gc High clip grade genericdiskettesin all formatsandsizes. Also Canadiandistributorandservicecentrefor USAmade GENESISbranddiskette/CDduplication equipment. Various accessories are also available.

Pro-data

Promar Enterprises Company Ltd. Tel:(604) 251-5768 Fax:(604) 251-6588 A distributor of well designed computer cases, computer products and the largest stock of power supply in B.C.

Tel: (416) 754-6245 Fax: (416) 7546235

Pinnacle Micro, Inc. 19 Technology, Irvine, CA92718, USA Tet: (714) 789-3000 Pinnacle Micro, a provider of opticalstorage systems for data-intensive computing applications, is marketing the

Whole s aler

Quest Components Inc.

Canada TheEsp '

r grap 'deo

, Toronto, Ont.M5A IJ2 900 Fax:(416) 777-9911 eliversextendedsystemperformance and ' nd digital video to the publishing, graphucation markets.

RC Electronics Canada 90Nolan Court, Unit 44, Markham, Ontario L3R4L9

Tek(905)415-8600 Fax: (905) 415-8603 RC Electronics specializes in the repair and sales of tape back-up systems, including I/4", 4mm, and Smm drives. RCE delivers service excellence while providing the highest+ qualitystandards and quick turnaround. Advanceexchanges, technical support and a minmum of six month warranty arejusta few advantages you receive.

Ready Computer International ¹110- 12860ClarkePlace, Richmond B.C. V6V 2HI

Tet:(604) 270-7618 Fax: (604) 270-7658

A national distributor of high quality GIGA-BYTE motherboards,2the Maxvideo cards,RCIcardsandcomputer systems. Also carries SIMMs, add-on cards, monitors, CD-ROM drives and multimedia CD titles.

Electronics Canada Inc. Fin ~

Dr .Mes'ssauga, Ont. L5N 6R3

42-3535 Fax:(905) 542-3835 r of monitors, printers, CD-ROM drives,

Am' d disk uct

s a n dfax machines, monitor brands sold lude Syncmosher and Samtron. All proddf io u g h authorized distributor's.

Samtack Computer, Inc. 385 Bentley St., Markham, Ont. L3R9T2

Tel:(905) 9401880 Fax:(905) 940-0331

Provincial Products 3035 Wharton Way, Mississauga, Onz L4X2B4

ScanSource Canada Ltd.

Tek(514) 630-5832 Fax: (514)630-2987 Protec Microsystems, a leading Canadian manufacturer of networking products and peripheral sharing devices.

The company is the Interactive Technologies Division of Philips Electronics Ltd., a manufacturer of computer monitors, CD-ROMs, CD recorders and Compact Disc Interactive (CD-I).

top Colour Laser Printer and a Multi-Functional Device product are highlighted ata reduced price.

Samtack carries name brand motherboards, controllers, videocards, CPUs, memory, power supplies, cables, drives, keyboards, monitors, CD-ROMs, speakers, and printers. The company distributes components, CD-ROM titles, and complete Intel-based PCs.

Tek (905) 475-8885 Fax: (905) 475-8646

601 Mitner Ave., Scarborough, Onk MIB IM8

end thermal wax LA¹eadyprinters. A600x600dpi Desk-

2595E. 8th Avenue, Vancouver, B.C. V5M IW3

Perle Systems Ltd. is a manufacturer ofcommunications and connectivity products for IBM Midrange systems. Perle Systems specializes in products that make it easy to connect a wide variety of PCs, displays, printers and other devices to IBM AS/400 systems, Perle supports connectivity via Twinax, ASCII, Token Ring, Ethernet and X.25. Perle latest product, the Perle 853, is a Remote Access Server for Ethernet LAN access.

Philips Electronics Ltd.

QMSCanada providesmonochromelaserandcolourhigh-

Unit 6,854Manon St. WinniPeg, MA, R2JOK4 Toll free1-800-567-3274 Tet.'(203) 231-0590 A distributor of GVC, Fujitiu, Acer computer products

297Labmsse, Pointe-CIatre,Quebec, H9RIA3

60Renf D r i ve, Markham, Ont. L3ROEI

Tek(905) 206-0848 Fax:(905) 2060903

103-14888 104th Ave., Surrey, B.C. V3R IM4

Protec Microsystems

Perle Systems Ltd.

2600Skymaik Ave. Ste.5, Mississauga, Onk L4W5B2

Tol-lFree:(800)267-4686 (905) 629-3737 Fax: (800) 665-1982, (905) 629-1982 Provincial's Snappy, pocket-sized high-definition video grabber,plugsinto theparallelportofaPCorlaptop. Users plug inacamcorder, TV,VCR,oranyvideoinputand click SNAP. The grabber capturesanyimage in I/60th of asecondashighas 1500x1125resolutionin .8millioncolouts.

Pucka Computer Corp. 50Don Park Rd., Unit 5,6Makham, Ont. L3R IJ3

¹200, 10310-176Street NW,Edmonton, AB T5S IL3

Tel: (403) 4864953 Fax: (403) 484-8767 Toll free Tet:(800) 665$CAN Fax: (800) 663-SCAN Supplier of everything to do with bar and code and magneticstripe technology; Wands,scanners, readers, portable data collectors, direct thermal and thermal transfer printers, label design andprintingsoftware,ribbons andlabels.

Scene 2 Interactive Distributors

136Winges Road, Suite8, Woodbridge, Ont, L4L 6C3 Tek(905) 940-9839 Fax: (905) 940-6977 Ay>~ ~ ibut or o f ' Y OUNGYEAR" computer cases Tel: (905) 856-3456 Fax: ('905) 851-0844 ing edia c ases) and powersupplies, Scene 2 is the exclusive distributor for many interactive

I Comp r (Canada)

hiekts Cou - nit 4, Markham, Ont. L3R9T4 05 7 Fax: (905) 940-9709 9 Fax: (604) 278-8918 A national distributor computer products.

APRI L 1996

games for adults, servicing the Canadian market.

Sceptre Technologies Inc. 16800E. Gale Ave., City ofInduitry CA, USA91745

Tek(818) 3693698 Fax: (818) 569-5488

S O U R C I NG •

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Sceptre Technologies, a ISO 9001 manufacturer, ofFers products to resellers whose clients demand reliable monitors and notebook computers. Latest releases include radiation-free flat panel LCDs with edge to edge viewing of 10.4", 11.3" and 12.1." on active matrix screens. Weighin s . eig g 2.6 pounds, and less than 2 inches thick, these panels are designed for vertical applications including government, banks, and labs where workspace is at a premium. The "plug

and play" WINplay series is a full line of 14, 15, 17, and 21 inch, DDCI and DDC2B displays for general business applications. All models are high resolution, VLMF and MPRII compliant, with on-screen display, and digital controls. These monitors combined with DDC compatible video cards maximize Windows '95s' plug and play features. The modularized SoundX 4000 notebook oflers speeds up to 133mhz for corporate power users and automated sales forces. A user removable CD-ROM drive can be replaced with other I/O modeules induding 1.44 floppy drive or second banery for increased operating time.

SCO Canada Inc.

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system and networking solutions for single and/or multivendor environments.

Branchofficer

Vancouver,: Tel:(604) 322-1711 Edmonton,: Tel: (403) 4242987 Winnipeg,: Tel: (204) 287-8993 Ottaiva: Te l :(613) 749-1777 Montreal: T el: (514) 731-9050

Halifax:

Te l (902) : 420-9460

Aiulin TX

T el:(512) 349.7345

Fax: (604) 322-1722 Fate (403) 424-8634 Fax: (204) 287-8767 Fax: (613) 749-3850 Fax: (514) 731-1069 Fax: (902) 420.2762 Fax:(512) 349-7346

Simple Technology Inc. W50B Caldari Road, Concord, Ont. L4K 4N8 Tel:(905) 738-7122 Fax: (905) 738-7120

Toll-Free:(800) 565-7157 A Canadian-owned value added distributor of computer products and peripherals.

Skyway Computer Centre Inc. 41 Bentley St. Markham, Ont. L3R 3LI

Tel:(905) 513-9300 Fax:(905) 513-9059

Tel:(416) 922-1937 Fax: (416) 922-8397

Larcie distributor serving Canada nationivide. Speciallng in co>nponents and systemsfovery high qua(ity

tecture.

Sola Canada SDMS Ltd.

¹I -3531facombs Road, Richmond, B.C.V6V IZ8

TeL'(604) 270-6787 Fax: (604) 270-4556 Toll-Free:(800) 6774DMS SDMS is a Point Of Sale hardware manufacturer and dis-

110Ferrier St. Markham, Ont. L3R 2Z5

ProSonic imports multimedia audio products and is introducing a new brand name SonLab for multimedia accessories. Products include a full range of magnetically shielded computer speaker systems, computer microphones and headsets of various designs, and a number of computer peripheral accessories.

Sony of Canada Ltd. ComPuter and Personal Information Products 405 Goidon Baker Rd., Wil(otvdale, Onl. MZH 236 TeL(416) 499-1414 Fax: (416) 497-1774 Sony's multimedia products include the CD-ROM Discman, quad-speed CD-ROM drives, and audio products.

North West Teli (510) 440-8190 Fax: (510) 440.8191

A leading distributor and manufacturer of memory products. Affordable third party memory!

175 Stronach Crescent, London, On(. N5V3G5

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1791Albion Rd., Toronto, Ont. M9W5S7 Tel:(416) 674-3800 Fax: (416) 674-1225 A manufacturer and distributor of industrial computer

100 RenPeiv Dr. Markham, Ont L3R 9R6

TeL (905) 477-6745 Fax: (905) 477-9423 A supplier of distributed computing rechnologies, products and services. Its open client/server computing solutions include networked desktops and servers, operating system sofniare, enterprise management solutions, silicon designs, and other value-added technologies.

Sunnet Image Ltd. 6851 Antrim Avenue, Burnaby, B.C. V5j4M5

Tel:(604) 437-3388 Fax: (604) 437-3308

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Tel:(519) 455-9675 Fax:(519) 455-9425

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tor serving Canada, the U.S., and Europe. The company

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specializes in Nenvork Server Mangement Tools, LAN Adapters, Network Print Servers, Peripheral Sharing Swdtches, and all types of computer cables.

Tel:(519) 680-3333 Fax: (519) 680-2939

TeL(905) 882-1600 Fax:(905) 882-2429

Web site: kttpi//uxvtvstd.ca

Wab Site: http: //unvrv.sidus.ca

STD is one of the largest computer manufacturer in Canada with 11 oflices nationwide. It manufactures and distribute iis own line of CompuPartner and STD brand computers.

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AP R I L 1996

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STD Systems Inc. 861 Consortiuin Cou~t, London, On(. N68, 2S8

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STD is also the first Canadian OEM manufacturer for P owerPC workstations and servers line under its own Power2 brand name, using Motorola Atlas PowerPC m ainboard. I t i s a lso th e n a t i o nal d i stributor o f CompuPartner and CTX monitors, Brother printers, Everex and CTX notebooks: value added distributor of Panasonic optical products, Intel processors and accessories, Microstar, EFA and FIC mainboards mass storage and nenvorking products etc. STD is the National Master Standing Offer supplier for the Canadian Federal Government. Branch officm: Edmonton, AB. Tel:(403) 466-6800 Fax: (403) 465-5355 Richmond, BC: TeL(604) 278-2893 Fax:(604) 278-2861 Dartmouth, NS: Tel: (902) 468-3221 Fax:(902) 468-1017 Toronto, Ont.: T el: (905) 477-0388Fax:(905) 477-0117 Calgary, AB. T e (403) L. 250-9575 Fax: (403) 250-9544 tllou(real,Quet Tel: (514) 334-9340 Fax: (514) 334-7671 Ottmva, Ont.: T eL (613) 736-7282Fax: (613) 736-7289

Internet: staruch.computeieonlinesys.com StarTech Computer Products is a manufacturer distribu-

66 Leek Crescnt, Richmond Hill, Toronto, Ont. L4B IJ7

IBM-compatible PC systems and peripherals, providing

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errorulveaain„r infmmattes,,~g

StarTech Computer Products

Sidus Systems Inc.

A manufacturer and distributor of Spare workstations and

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335 Br(tannin Rd. East, Missisiauga, Ont. L4Z I W9

Ste204, 30 Taschereau Blvd. West, Lapraine Quebec j5R 5H7 Teli (514) 444-4200 Fax: (514) 444.9696 Toll Fiver1-800-637-6477

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THE RESELLER'4 R@QOUIICK.~'t."

SPEC Research Inc.

Sharp Electronics of Canada

Shikatronics Inc

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Sun Microsystems of Canada Inc.

19433 San jose City of Industry, CA, USA91748 Tel: (909) 595-1258 Fax:(909) 595-5176 Spec Research Inc., is a prime source of input devices in the computer market. As a keyboard specialist, they are the largest importer and distributor for the most popular keyboards. Branch Off ice:

Teli (905) 890-2100 Fax: (905) 568-7109 A manufacturer of LCD panels and projectors, laser printers, color scanners, and keyboard enhanced personal digital assistants lK-PDAl.

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and rugged portable PCs .

Tel:(905) 415-8988 Fax: (905) 415-8989

¹140- 6631Elmbridge Way, Richmond B.C. lr7C4NI Tel: (604) 273-3692 Fax: (604) 276.81 79 A PC manufacturer based in Richmond, B.C., with branches in Calgary, Edmonton, Toronto and Montreal. With its own engineering department and an automated as.embly line in its B.C. head otflce, Seanix is the manufacturer of ASI 9000 PCs and also ofFers PCs, hard drives, monitors and other peripherals on an OEM basis. Branch O f freest Calgary, AB. Tel: (403) 291-9141 Fax: (403) 291-3916 Concord, Ont. Tel: (905) 660-8829 Fax: (905) 660-8840

D I R E Q T O R y

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Tel:(905) 206-0203 Fax: (905) 206-0075 A distributor of power products for the electrical and electronic industry. Includes regulators, and conditioners to full-blown uninterruptible power systems.

signs. SDMS also Distributes a full line of POS Peripherals including Epson, Star, and CBM etc.

Seanix Technology Inc.

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products including racknio un t PCs, industrial desktop PCs

SonLab Pro-Sonic Electronic Supplies Inc.

Branch O ff icers Miisiisauga, Ont Teli(905) 564-4897 Fax: (905) 564-5920 Montmal,(yue.Tel: (514) 343-9998 Fam (514) 343-4421

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1600Aivico Blvd., Umt 9, Mlssissauga, Ont. L4W I Vl

tributor. Products manufactured, are cash drawers interfaces, magnetic stripe readers and custom hardware de-

Also available products include 9" Monitors, Barcode readers, and customer displays etc. Serves dealers all across Canada. Also provides sales and technical support.

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Stealth Computer Corp.

130BloorSt. West, 10lhFloor, Tomnto, Ont. M5$1N5

A provider of UNIX operating systems for the Intel archi-

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Whal e Saler

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D I R E CT O RY W 0

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Manufacturer and supplier of3.5" 2HD micro flippy disks including both high clipping tluplication grade anti formatted diskettes. Duplication services are also prorided.

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911 Denison St., Markham, Ont. L3R3K4

Teli (905) 415-1166 Fax:(905) 415-1177 Supplier of computer hardware products to the reseller market across Canada. From oflices and warehouses in Vancouver and Toronto, it distributes a wid selection of brand-name products, from computer systems to peripherals and components. Branch vffirei Rirhiiiond, B.C.: Ti,'li (604) 276-2677 Fax: (604) 276.0807

Unit 9, 4751 ShellRoail, Richmond, B.C. V6X3H4

Toshiba of Canada Ltd.

Virturiiii

Teli (60 4) 595-7111 F a x i( 604) 595-7111

T~@. IIIleptronlcs

Teli(418) 626-2080 Fax:(418) 6265044

21 Du~ S r l u are, Toronto, On(. M5B IBB

Trimex Marketing Inc.

Teli (905) 670-8899 Faxi (905) 795-2355 Toll-I'reer(800) 668-5588 Tech Data Canada is a leading distributor of computerrelated products, specializing in networking and opemting systems products and their support since 1984. The distributorofferscomprehensiveproductlinesinsoftware, networking and communications, mass storage, peripherals, computer systems, and reseller training and serves more than 4,000 VARs and resellers from nvo distribution centres. Brancli officesi Richinonil, B.C.i Teli (800) 663-0968

Tektronix Canada Inc.

4611 Viking Way,Suite 120, Richmond, B.C. V6V2K9 Tel:(604) 278-6700 Fax:(604) 278-8619 TollFree: 1-800-663-8883 TMI is a National Distributor of computer accessories, peripherals, and supplies. TMI stocks and distributes the follovdng products: CMOSand Notebook Batterie, acompleterangeofcablesandadapters, notebookcarryingcases, workstation accessories,datacartridges, drive cleanetw, diskettes, dust covers, computer furniture, interface cards, joysticks, keyboards, keyboard seels, mice, mouse pads, scanners, fax/modems, maintenance accessories, media storage units,multimedia accessories,networkcards, luibs, cables and connectors, power bars, UPS's, print sharing derices, screen filters. switch boxes, security devices. Bmnch off ice.' MarkhaoiOnk Teli(905)4740111 Fax:(905)4741952 TollFree: 1-800-668-6570

Truger Technologies Inc. 7305 RaPistan Court, Mississauga, Ont. 15N 5Z4

785Arroio Road, Weston, Ont. M9M 2L4

Teli (905) 542-8454 Fax: (905) 542-9223

Teli (416) 747-5000 Fax:(416) 747-9799

Tenex Data Corp.

A national distributor of Unix multi-user systems, products, services anil training. Provides the reseller with comprehensive support in pre-sales through post-sales, personalized sersdce and professional serrices. Branrk of/icesi hluntreal, ()tte.: ykk(514) 339-1885 Fax: (514) 339-1882 Vancouvei; B.C.: TeL'(604)482-8649 I'axi(604) 482-4285

45 Cominander Blvil. Sraa4mvttgh, On(. M183Y3

TTX Canada Inc.

Toll-I'reer (800) 661-5625 Web Site: httPi//snuw.tek,rom A manufacturer of electronic measurement equipment,

video systems (non-linear) and color printing and imaging derices.

Teli(416) 291-7151 Fax:(416) 291-6416 A 100 per cent Canadian owned national distributor focused ondatastoragesolutions, disk, tape, opticaland CD-ROM.

Texas Instruments Canada Ltd. Persona(Productivity Products 41 Shelky Rd., Riclunond Hill, ONL4C5G4

Teli (905) 884-9181Fax: (905) 884-2819 A manufacturer of laptop notebooks, laser printers, calculators, electronic diaries and organizers.

TKP Electronic (Canada) Ltd. ¹118- 13982 Cambie Riiad, Richmond, B.C. V6V2K2

Tek'(604) 279-0320 Fax:(604) 279-0321 A national distributor of well designed computer cases, MLi series high quality speakers and multimedia products. 1993 model Golf series cases areavailable now. They also carryhard clrives, SIMMs, sound card, add-on cards,

WhOl e Saler

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00 Fax:(416) 256-1449 t¹I;J416) 256$

et is a:,@/cbook distributor. They offer the latest

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DX4 notebooks including built-in CD-

RCNtis Wtgtyalso supplya full line of Minitowar Systems, as well as components such as motherboards, video cards, memory and CPUs.

¹107-3830facombs Road, Richmond, B.C. V6VIX6 Teli(604) 276-9986 Fax:(604) 276-9983

Quebec Cityi

6895 Columbns Roarl, Mississauga, Ont. 1.5T2G9

Com puter Corp.

UNIVELL Mlcrosystems Inc.

ments.

Tech Data Canada Inc.

Teli (905) 470-3478Fax: (905) 470-3479

Tel i ( '403)248-3883 Faxi(403)248-3926 Te l i( 4 03) 455-4544 Faxi(403) 455-0733 Te li ( 6 1 3) 782-2360 Fax:(613) 782-2219

Manu~ rer s and distributors of memory upgrades for PC s, I ~er printers, workstations etc.

191 NirNabb St., Marliham, Ont. L3R BH2

Calgary: Edinonton: Ottaivai

Ieli (4$) 862-9400Fax: (416) 862-9518 TollFr~,P00) 268-1957