2003 08 The Computer Paper - BC Edition by The Computer Paper

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peripherals to complement your PC. we' re a one. stop shop lor all your computing needs.

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• WcrdPe<fect' Productivity Pack with Quicken' • I Year In-Horne Service' Upgrade to 3 Year In-Home Service' for $159' • t/I/<ndows XP Home Edition

Wordpe<fec Produc<tvnyPark with Quicken I Year In-HomeService' • Upgradetn 3 Year In-Home Service' for $159'

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• Wuidows XP HomeEdition • WordParlect Productwity Pack

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I Year Return ToDepot Service'with CompleteCa<e" coverage' • Upgrade to 3 Year CompleteC»re coverage' for $210'

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• I Year Return ToDepot Service' Upgrade to 1 Year Complet»Care coverage' for $99'

Recommended Upgrades: • Saconuaiy utmum <onbanery Dell TrueMobile 13IXI 802.11b/0 54Mbps Mini PCI Wireless Card . Dell TrueMobile 1184 Wireless Broadband Router

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QUOTEVtn<ENOROFRING 'IJ1I E Value Code: 71125 CH85TCS Mobile Intel" Pentium' 4 Processor-M at 2.20GHz • 15 4' Ui«aSharp Wide Screen SXGA+TFTDisplay !1680 x 1050I •512MB DDR SDRAM at 266MHz • 60GB Ultra ATAHard Onva • Modular 24X CD-RW/OVDCombo Drive -64MB DOR NVIDIAGeFo<cas 4200 Go AGP 4X Graphics

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Intel Pentium 4 Processor! at 2.40GHz 15.0 XGA T<.T UisP<ay II024 x 768I

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"Based on 9.99% interest per year. The applicable interest rate and your monthly payments may be higher depending oo your creditworthiness as determined by lender in its sole discretion. See FOOTNOTE 2 for details.

Internet Access Included with all Home Systems

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Recommended Upgrades: Recommended Upgrades: . Oen" 64MB USBMe<Rory Key • Bal<on/-Ouua! SurgeSupp<assn! Arid $15 lsku A010754II Add $15' Dell Leather Canying Case A!tee LansmgcADA745 4.1 Surround SecondaryLithiumlnn Battery Add $160' Sound Sp akers wnh Subkvoofar Add S100 Add $439' 19' 3900FPDell UltraSharp Digital Flat Panel Display Add $889'

Recommended Upgrades: Belkm 7-Outlet Surge Suppressor (sku A01075411 - 512MB <ha<et DDRSDRAM at 333MHz - !7' E171FPbFlat Panel Display

. 16X DVD-ROM Dnve 48X CD.RWOiwe !2nd Bayi ;I • Sound Blastar' Live! 5 I Digital Sound Card Herman KardonHK-395 Speakerswith Suhwoofu<

~ h iI ~~ I /cccas o< I n unu ~ Gui 6 mcrms ~ 4 <I ~ AQ<' Dial p In<3<et l FREE ol 1~Bail SIN»ustice H gh2Spec"." I ~r r~~ In<acne! Service and a FREF OSL<codon when Vc< birr a De<<bc<<a SYRv<D Modem required lor dial-up. NIC required lor High Speed Restrictions and conditions apply. Se«FOOTNOTE 6.

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i 48-mcs Purcl a<aPlan' QUOTE V/HEN OROfng<G I T % I l t E Value Code: 71125 CHG6CPS Intel Pen<ium 4 Processor at 2.60GHz with HT Technology + 800MHz front side bus 512MB Dual Channel DDRSORAMat 4IXIMHz 120GB Ultra ATA 100Hard Drive (U00 RPM) I 9 I I 8.0' v.i.s, .24dpl M992 Flat Screen CRT Monitor 64MB DDRNVIDIA* GaForca4 MX Graphics Card with Ti/-Out

•256MB shared'DDRSORAM at333M Hz 80GB Ultra ATA.100 Hard Dnve f7200 RPMI • 17' ll6.0' v.< s, 25dpl M782 Flat Screen CRT Monitor Integrated Intel- 3D Extrcme Graphics • 48X CO.RWwith Roxio s EasyCOCreator' • Integiated Audio. Desktop Sre<aoSpeakers Microsoft' Wmdows' XP HomeEdition

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Access to software end peripherals. With thousands of software packagesand

24x7 telephone hardware technical support'. U you haveany hardware qt<estions

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that meetsyour exact needs. Then we' ll customize it in the factory and ship n straiqht to your door. We offer a full line of Intel' piocessors, as well as multiplemammyoptions Dell

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A wide range of customization options. Call us or visit us online to create a PC In-Home Service.' In the event that you experience hardware problems with your Dell

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Dell recommends Nficrosoft" Windows* XP Professional for Mobile Computing

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8 02003 Samsung Bectronrcs Canada, Inc. Ail brand and product names are trademarks or registered trademarks of their S respective companies. Product appearance and specifications are subiect to change vrrthout notice. check wrth your local P computer dealer for availabilny and pncing.

" That's DigitAII refinement. Our narrow bezel series is where high-quality meets high-style. You won't find another line of monitors quite like it. And as the largest computer monitor brand in the country, we offer a wide selection of sizes to suit your style. Samsung narrow bezel monitors. Your desktop has never looked this chic.

The IfeySla PAPER g Cnrrnda's Corrrprr ter In for rrratiorr Soir rce

A Trader.corn Publication •

•

Cam 6 From the Editor 8 Letters I i

60 Processor wars update: What a dif ference a single slot makes

40 Cleaner XL still must-have video tool, despiteannoying tweaks

Hem

56 Apple News: Final Cut Pro 4's simple, versatile Soundtrack impresses

28 Stealth,smoke, and steeL TCP Lab looks attheft prevention, recovery, and other security solutions

10 What's New

68 Using Linux:Penguin sound bytes on technologyand society

44 Plus! audio tools excellent, but video, photo utilities fall short

d 12 Navigating the real world: Telematics and wireless communications 24 Simplifying security: Biometrics offer solution to password proliferation

78 Silence ofthe fans: The questfor a quiet PC

46 Macromedia'sFontographer enables fontaholics addiction 66 WillExpert aims for legacy of family harmony

80 Training Listings 82 Business Directory

36 Kids in wireless driver's seat 38 A healthyperspective 72 Videoconferencinga bridge between deaf and hearing users

84 Classifieds

50 Office Suite Training: Working on scenarios in Excel

84 Advertising Index

74 Technology, Toronto, and SARS 76 Voice recognition helping customers connect

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September 2003 CoverStory: Gadget Guide Lab Test: Tablet PC

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Now at just $5 9 .95 US ( M S R P )', the foldable Poc ket PC k e y b o ard is an even better companion for ViewSonic Pocket PCs. Designed for mobility, the keyboard folds up small enough to fit into your pocket and i'equires no separate cables — just connect your ViewSonic8 Pocket PC to the built-in

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< COM M E N T A R Y >

Technology in the real world ne of the interesting things about working for a magazine like TCP is having a front row seat to watch new technologies emerge. Our writers bring us stories on what's being cooked up in research and development labs or what's on the verge of hitting the market as a commercial product or service — these stories tend to relay the "promise" of a new technology. The next cycle of coverage follows its release, when we see if it matches the hype: will it change the way we work, communicate, etc., or does it require a little more tweaking back at the Iab? Some products and services seetn to disappear almost as quickly as they emerge. 'I'his was especially true following the burst of the dot-corn bubble. Remember DigiScentsy That company was developing a personal computer peripheral that generated synthesized scent, which would be used to sell products online or to enhance multimedia. It made the cover of h'ircci magazine as its hype peaked, and earned the headline "Sniff company is a scratch," in the Standard.corn as its fortunes plummeted. But all was not vapourware. Sotne technologies just didn't make it as the commercial product originally envisioned, they re-emerged in n' ew forms. Voice recognition for example, was very promising a tew years back, with a range of commercial software packages targeting business users. Instead of all that typing and mousing, you created documents and navigated your PC and the Web using your voice. Though most of these products were functional, in practice they were somewhat cumbersome and required a lot of training — of the user and the software. During a demo of one company's voice

HUB: Digital Living Here atCanada Con1puter Paper Inc.,we've been doing a little research and development of our own. You' ll see the results beginning Sept. 5, when we launch a new national magazine, HUB: Digital Livittg. It will replace this national magazine and Toro>fto Contpwtes!,bringing readers a completely redesigned monthly publication. Long-time readers wil l h ave n o t iced t hat Th e g Coatpater PCIPer has been eNpanding its coverage ot the digital world beyond the personal computer for some time n<lw. We' ve reviewed plasma TVs, digital audio equipment, and digital cameras and printers — many are devices that can be connected to a PC, but no longer have to be. HUB: Digital Living will reflect this direction, with a format that welcomes new technology users but still informs tech-sas~ readers. We will continue to deliver the independent, Canadian perspective nn technology — adding a healthy dose of personal and home electronics into the miN — that has made this 15-year-old magazifke a success. In the meantime, the ncaa issue of The Cotflpurer Paper in itS Current fOrm, hitS the StreetS c'kug. 13.

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software at TCP's oft tees, the product manager (the person who knows a product inside and out, so they can "sell" it to journalists and vendors) couldn't get through dictation of a shopping list without making several corrections — and this product was hitting retail shelves as he spoke... or tried to. It seetned impractical for serious use, unless t)Tking was not an option for the user. Though standalone v oice-recognition p r o d ucts weren't quite ready for prime time then, the technology has since been incorporated into a range of other prodEnjoy the issue, tvtcgan Johnston ucts, for individuals (the Tablet PC platform is one sevEditor eral tk Iicrosoft developments to include voice-input features, for example) and for large organizations (such as WttENEV&R VERIHAYEA CttCAY,OKAY ItttOEILEttkVQCIdsLWAVS ILL TRY IT; "smarter" automated cusSTART PAhfIC- cllcKING dot tomer service systems). EVERY 8ICTTOnfON THE SCREEN. YttuV DOrti Y VOId This month, we take a DUCTLICE CIIY 'HELP FEATLIRE? look at ho w s ome techI nologies are taring in the iii "real world" — being used in new and unusual ways.

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The Computer Poper is pubkshed monthly by CanadaComputer Paper Inc Ag nghts reserved Reproduchon ii, whole or in part without the permtsuon ol the publisher rsstnctly prohibited. Infomtdhcmpresented here o compiled from sources believed Io be accurate, however, tl'e pubttshcr assumesno iesttnnstbtlity tor court ni omissions The publisher reserves the nght to

refuse ads ttte rtpmrons etrpressed in the artides and colttmnsdiid ads are thOSe Of the arear/adyerttker dml nOt neCeSS anly thuve Of The COMPuter • i .

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Switching loyalties Although I'm not into networking at all, I read EmruTownsend's article "Macs can no longer just talk amongst themselves" [TCP July] in it s entirety. What got me hooked P crw a s the cutlinenext to E m ru's p i c t ure which said: "My name is Emru Townsend and I'm a Switcher." I am

a potential switcher myself and I hope Emru will. expand this

shorttake on his Windows-to-Mac conversion into a full series. I'm sure there are many ofus who would like to get the benefit of a switcher's experience before taking the plunge ourselves. Ken Young

Set a new wireless LAN speed record. A 2.4 GHz wireless network from U.S. Robotics will give you speed to bum, delivering blistering data transfer rates Up to 4 times faster than 11 Mbps at a very hot price. U.S. Robotics 22 Mbps wireless products offer up to 30% greater range and maintain better area coverage than 11 Mbps only wireless products. Increased security and privacy are provided by the 256-bit WEP encryption and MAC address authentication. Fully compliant with the IEEE 802.11b standard, the U.S. Robotics 22 Mbps networking solution is backward compatible with all existing 802.11b wireless devices. Need to find out more? Information on U.S. Robotics connectivity solutions is available at U.S, Robotics website (www.usr.corn). Ready to buy now? Call 1-877-532-8464 for information on where U.S. Robotics products are sold.

Re:Idy; Set. COnneCt.

cl 2002 U.s. Roboticsand the U.s. Robotics logo are registered trademarks of U.s. Robobcs corporation. Ready. Set. Connect. is a trademark ot U.S. Robotics Corporabon.

8 AUGUST 2003 Tl IE COMPUTER PAPER BC EDITION wwtrr canadacoinputes.corn

We Mac peoplehave had a simple method of networking and file sharing PC data for yearsand itis to allow the PC to see the AppleTalk network [" Macs can no longer just talkamongst themselves," TCP Ju ly]. Same CAT 5cable between them, but the PC isloaded with PCMacLAN, an inexpensive software from Miramar. Then the Mac's hard drive, or any other AppleTalk network device,can be mounted or seen on the PC just like another hard drive or printer, etc. Perfect. John Willis TCP replies: For the third installment of his Making the Switch sert'es, which will appear in the September issue,Emru Townsend plans to look at this product.

Out of focus I usuallyenjoy the many indepth reviews your people do. The recent reviews of digital cameras [cover feature, TCP July) have me puzzled, however. No-one ever mentions aperture as a feature of a digital camera,To get that info, one usually has to go tothe Web site of the manufacturer. I would appreciate it i f yo u could get someone to write an article on lens apertures and quality of digital cameras and how theyrelate to the quality of the pictures. In SLRcameras,aperture and lens quality isone of the most important factors. But digital cameras come with such minuscule lenses that one has to learn the impact of lens size again from scratch. The mostannoying thing of digitalcam-

erasno-one ever mentions is that they are great when you have bright light conditions asyou do when working outdoors. But,they are the pits,when you're trying to takea photograph indoors at a distance of over 3 m (10 ft.). If you take them with a flash,you get the things or people in the foreground overexposed, and everything beyond 3 m underexposed.This is the same effectyou would have had with a simple $25 box camera! Who cares for many megapixels if your picture is too dark? Anotherfactor often overlooked is the sharpness of the picture. After reading many reviews on the Internet,I found that "blurry images" rank as the main complaint of many cameras. Usually this is relatedto the quality of the lens, occasionallyto the focus mechanism. It seems that camera manufacturersfigure that with such a smalllens, they don't need the quahty, aslong as they have the megapixels. So, please let's hear it from expert photographers: What are digital camera lenses really? I have heard from one professional photographerthat many of them are starting to buy digital bodies for their original SRL camera lenses. Duke Duyck

Some background on backing up I wanted to add a few words to Geof Wheelwright's excellent article on the need to backup your mobile computer (" Don't keep all your eggs in one hard dnve, TCPJune). Of coursethe best protection against data lossis a good backup, along with a tested restore procedure. It is also true that weoften neglect this and sometimes e ven backups go bad. All i s not lost though,even in these situations. Professional in-lab data recovery is available. In fact, the business directory of The Computer Paper shows several.service providers of this kind and our company, recoverslost data from hundreds of failed notebooks,desktops, sewers and backups every month. We have publisheda guide about data loss prevention and data recovery, available for free at our Web site (ytww.actionfront.corn). Regards, Ron Austin ActionFrontData Recovery Labs

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N O T AB L E > CeBit America trade show in New York in June, anditwas named "best of show" in the wireless and mobile category.

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The company saysthat the device takes into account all thinkable parameters of hand movements,including rotations and speed changes, and produces a printed document very similar to its digital version. It's about the width of a mobile phone and the length of a pen, and it weighs about350 g. We won't be able to try it out for a while yet — it isn't expected to hit the market until 2005 — but we suspectitwould be a good idea to stock up on ink before taking it out in public.

very now and then, a device comes along that is sure to draw a crowd, and this one seems to fit the bill. Print Dreams (www.pnntdreams.corn) has developed what it c aRs PrintBrush, a handheld printer that lays down text as itsuser sweeps itacross the page. ss.

andspring's (www.handspring.corn) impending sale to Palm (the deal is expected to close this fall) apparently hasn'tbeen too distracting— the company debuted its newest Treo at the

f you spend a lot of time wearing a headset in front of your computer for voice chat, online gaming, or speech r ecognition applications, wouldn't it b e nice tohave an option to the ubiquitous foam? How about velvet? Logitech's ( www.logitech.corn) new Premium U S B Headset 300 offers velvet ear pads, plus ~ a few other comfort options like an adjustableheadset and a noise-cancelling microphone that can be worn on either the rightor the left side. The new USB Stereo Headset 200 also offers all those The Treo 600 series offers an integrated QWERTY keyboard in a case that is smaller and narrower than previous Treo devices, making i t m o r e p h one-like, according to Handspring.The combined phone and PDAruns on Palm OS 5, offers messaging,email,and Web-browsing on a I • s •

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colour screen, and has a built-in VGA camera and an expansion slot. The company is currently working with wireless service providers to customize the device — which can be built to operate on either CDMA or GSM/GPRS networksfor their respective networks and brand offerings.The devices are expected to hit store shelves this fall, but start saving now — they' ll be the most expensive in the Treo lineup.

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unning low on memory cardspace can reall y take the snap out ofsnapshooting, and as picture resolution improves, cards fiR up faster. So Fujifilm (wwwfujifilm.ca) has added a new 512 MB card to its xD-Picture Card lineup. The penny-size card (i t m e asuresup at 2x2.5x0.17 cm) reads at a rate of 5 Mbps and writes at 3 Mbps, according to Fujifilm, and is designed to use minimal power.PC Card and CompactFlash adapters are available for those who'd like to use the card with devices without an xDPicture Card slot. The xD-Picture Card format was developed by F ujifilm and Olympus, and introduced in September 2002. Olympus is also releasing a 512 MB version of the card this summer. Continued on pr2ge 54

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Navigating the real worl Manufacturers drive development of telematics, in-vehicle wireless communications ers to venture further before dropping the signal.

By Sharlene Myers he hrst cell phones were often installed in cars like stereos, drawing on the vehicle's battery and even using the horn to get the attention of a driver who had wandered away and was missing a call. Only 12 years ago, a visitor to a construction site might be treated to the spectacle of a horn blowing in the parking area, triggering at least three guys to run madly back to their trucks to catch the call, unsure of which truck was calling. Now that phones are smaller and we keep them in ou r p ockets, there's no need for the mad dash. But there were and still are advantages to having wireless communications built into cars. The integration of wireless communications with the vehicle's information systems and a global positioning system (GPS), called telematics, could make driving safer and more convenient. According to the hype, it could allow us to avoid many of the worst things about driving: traffic jams, bad weather, accidents, breakdowns, getting lost, and the futile search for parking spaces. The dream can be pretty irresistible, but the question is how much we are willing to pay for it.

What's available now The most prominent option for those looking for telematics in their vehicles right now is the OnStar (wwwonstatcanada.corn) package offered with many new GM models. OnStar, which must be factory installed, essentially combines a cellular phone, a GPS system, and a network of sensors in the car with a call centre subscription service accessed through a set of three buttons. Locked your keys in y o u r c ar? OnStar can unlock your car for you remotely. Lose your way'. The call centre operators can give you directions to get you back on track. But what is likely the most appealing to inany subscribers are the safety features, including remote diagnostics to tell you if that engine light is signalling a problem serious enough to leave you stranded. 5,1ike Walsh, marketing communica-

Other options

Photo source: OnStor

tions manager fo r O n Star C anada, explains how this works: "If the owner of t he vehicle presses the b u tton a n d requests what we call a remote diagnostic, OnStar can connect to the vehicle but with a data connection instead of voice,and itcan read the onboard computer and find out why, for example, that engine light came on." The operator can then look up the diagnostic code and advise the driver whether or not it's safe to keep driving. A radio ad illustrates the airbag notification service OnStar offers. The spot features a crash, followed by an OnStar operator paging the driver through the system, sending emergency services to the scene svhen she hears no reply. The v ehicle places an emergency call t o OnStar automatically when the airbags are deployed. According to Walsh, this function will be e x panded i n f utu r e ve h i cles. Advanced automatic crash notification will be rolled out starting with the 2004 Chevrolet Malibu, incorporating more s ensors around the vehicle that wi l l allow OnStar to tell emergency personnel where and how hard the vehicle was hit. "One of the greatest causes of death from accidents are the injuries that [the paramedics] don't see, things like internal bleeding," says Walsh, "and if they knew that they could expect that type of

12 AUGUST 2003 THE COMPUTERPAPER SC EDITION wwwcanadacnmputes.corn

iniury because of the type of accident, they would be much better off." Essentially, OnStar is like an insurance policy â&#x20AC;&#x201D; the most important features are the ones you hope you' ll never need. And like an insurance policy, it can be somewhat painful to pay for. The system itself will add about $700 to the price of a vehicle and it often comes bundled with other options in a higher end package. The first year of service is included in the package. After that, drivers who wish to continue the service are offered a choice of three plans that range in price from $24.95 to $87.95 per month. Those who wish to use the OnStar service for hands-free personal calling can buy packages of prepaid minutes at rates ranging from 38 cents to 67 c ents per minute, depending on t h e number of minutes and how soon they expire. There is one limitation drivers should be aware of, especially if they do a lot of driving in remote areas. OnStar communicates via cellular phone signals only, so if you're out of cellphone range, you're out of the service's reach. While the GPS will continue to establish the vehicle's location, without a cell signal, there's no way to communicate the data to the call centre. Walsh did point out, however, that because the system uses the vehicle's battery, which is stronger than the typical cell phone battery, it will allow driv-

There are alternatives to OnStar, though not many, and not usually on l ower priced vehicles. Several manufacturers also offer DVD-based satellite navigation systems, but they tend to be available on luxury models, and can add several thousand dollars to the bottom line. i htercedes-Benz offers Tele A id , a t hree-button system very si milar t o OnStar that comes standard on most of its models. A DVD- and GPS-based navigational system is also available on some models. BMW offers Assist, which is also similar to OnStar and Tele Aid, but which requires a vehicle with an on-board navigation system and an activated BihfW cellular phone system. The service is priced at $190 per vear. Lexus offers a DVD-based navigation system on some of its models, usually bundled with premium packages. DVD- and GPS-based systems use a combination of mapping software, satellite positioning, and a small LCD screen mounted in the dash. Drivers enter their destination and receive routing advice from the system, much like having a paper map with the route highlighted. The helpfulness of a DVD-based system l argely depends on the quality of t h e s oftware, so car b uyers planning to invest in a system should ask questions about theareas covered by the mapping software and try it out if at all possible. The Pontiac Vibe, for example, has an option to add a DVD GPS navigational system, but t h e o n l in e i n f ormation includes a caveat that at present, detailed map coverage is o nl y a v ailable fo r T oronto, M o n t r eal, Ot t a wa , a n d Vancouver. Considering the system will add about $2,550 to the price of the vehicle, it's worth taking the time to be sure it wiU be useful.

W hat's possible While the idea of getting quick help after an accident is comtorting, avoiding the

Continued on pageI4

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Navigating the real world Conti nuecUiom page12 accident altogether would be an even hetter option. It's a dream that inspires ongoing research at Ford's Research and Advanced Engineering division. Ron Miller; a physicist who graduated trom MIT. has been with Ford tor eight years. His specialty is intelligent vehicle technologies, and the results of his projects probably won't hit a car lot before 2008. The value in telematics, as he sees it, lies in "real-time traffic and weather reporting," and Ford has partnered up with the Departments of Transportation in Minnesota and Michigan to figure out how to make it work. Basically, the system involves three steps; data is collected from vehicles as they inove through tratfic; it's then sent wirelessly to d i gital messaging signs operated by the transportation departm ents; and t h e n b a c k t o vehicles through a cell phone or radio signal as a real-time traffic message. M iller says Ford i s w o r k ing w i t h Delphi to develop a radio that would fit into vehicles and offer both a wireless wide area network (WAN) and a wireless

LAN. This would move the system away from a server-basedsystein to a more decentralized virtual floating network, in which cars talk directly to each other. "By having these vehicles talk to each other, multi-vehicle accidents are a thing of the past," says Miller, "because somebody slams their brakes on 500 m up in front of me, I norinally don't see that until all the brake lights hit, and then all of a sudden, I have to brake hard. If I knew that ahead of time, I would have slowed down in a non-aggressive manner, and the people around me would slow down in a non-aggressive manner, and we'd stop that collision or shock wave that happens when events occur on the highway. So i t c h anges all the dynamics. It provides sustainable mobility, and it keeps people safe." Safetyis a key message in the discussion around telematics systems, and for good reason: studies have shown that safety issues are the strongest selling point in convincing car buyers to pay for the systems. A survey released in O c t ober b y Driscoll-Wolfe Marketing and Research Consulting found that of those drivers

with OnStar or Tele Aid ( o ffered in Mercedes vehicles) installed who decided to renew the service after the first year, 93 percent cited the emergency notification feature as a motivator. And a study by J.D. Power and A ssociates released in December showed that consumers are more interested in safetyrelated technologies than they are in features that only add entertainment, comfort, or convenience. I

What we need to Agure out But not everyone is convinced that telematics systems make vehicles safer. According t o T r ansport C anada, as telematics become more common, they could make roads more dangerous, even for those without the systems installed. A discussion document published in the Canada Gazette in J une argues that many of the devices are poorly integrated with the car's system or are too complicated and require a lot of visual attention, possibly distracting drivers to the point of causing accidents. Since the federal government has the power to regulate what is built into new vehicles sold in Canada, it seems Transport Canada

has put the industry on notice that the government is ready to step in and regulate the systems if it doesn't think vehicle manufacturersare doing enough to keep drivers focused on driving. While the Transport Canada paper alleges that human factors, or the way users interact with the machines, are not adequately considered in the design and implementation of telematics devices in vehicles, Miller points to ongoing and extensive research Ford is doing in the area. " We' ve got a tremendous effort i n that," savs Miller, adding that the company uses a t'ull-motion simulator to test driver interfaces. "You put people in the simulator, you have different tasks they have to perform, you look at eye glance, lane departure, even small lane departures." Recognizing that there are any number of things that can affect driver focus, the testing program is not l i m ited to advanced technologies. "It goes all the way down to, how do we set up the interior, not only from the advanced technologies we bring in there," says Miller,

Continued on page20

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< TECH I N T H E R EA L W O RLD ) even hands-free models, are less able to process visual information due to "inattention blindness," and react more slowly to traffic signals and changes in the driving environment. GM claims its own research is based on precise, real-world situations and

Navigating the real world Continued tram pagel4 but also "how far those technologies are from [my] reach... and then can I see them and am I affected by regular ambi«nt conditions that are outside of the technology?" Mike Walsh, of O nStar Canada, is quick to point out that his company's service is free of v i sual d i straction. "There's a big difference between the kind of service that OnStar provides and things like a cell phone or the navigation devices that have a screen," he says. "When OnStar provides directions, for

shows that us«o f t h e OnStar system while driving is safe. The company has the advantage of knowing exactly when an OnStar call intersects with a crash serious enough to deploy airbags. In analyzing 8.1 million embedded cell phone calls to Ongtar call centre advisors between October 1996 and ivlay 2000, GM found that during only two calls were drivers on the phone at th« time of a crash serious enough to deploy the airbags. The d«bate is only just beginning. While those in favour of telematics point out that drivers who eat, read, and chat with passengers are also distracted, Transport Canada count«rs that while it is not in a position to regulate what drivers can bring into their vehicles with them, it is in a position to regulate what is built into the vehicle and how much of

e xample, there's nothing t o l o o k a t except the roads, and nowhere else to put your hands except on the wheel. So the person talking to you will give you the directions, and they can stay on the line with you as well, or just gii«you the dir«ctions and you can hang up. There' s nothing to look at, really." But visual devices may not be the only offenders. A University of Utah study p ublished in th e M arch issue of t h e / ouriiiil of F3c/Ierimental Psycliology found that drivers using cell phones,

that equipment is accessible and functional while the vehicle is moving.

What's it worth? All the dreams, hype, and debated issues may be moot i f t h e i n dustry doesn' t manage to find answers to the bottom line question: do people really want telematics in their vehicles, and are they willing to pay the associated costs? OnStar has been available on 41 mod«ls for 2003, and will b« expanded to seven more models in the 2004 lineup. But despite the relatively widespread availability, including entry-level models like th e P o n t iac S u n fire a nd t h e Chevrolet Cavalier, the system is only installed in about 20 percent of new v ehicles driving off G M l o ts. And of those who have the service, only about 50 percent renew it for th«s«cond year, once they have to start paying for the subscription. Subscribers who stick with the servicefor a second year ar«more lik«ly to renew for the third year and beyond. Ford partnered with Qualcomm in October 2000 to form Wingcast, a serv-

ice similar to OnStar, but then shuttered the company last year without entering the marl et. The f«w Ford-branded vehicles that offer call centre services now are supplied b y a c ontract w i t h ATX Technologies, a t h i r d -party s e rvice provider that also works behind the scenes for Mercedes Tele Aid and BMW Assist. While telematics hasn't expanded as rapidly as some predicted it would a t'ew years ago, it seems that automotive companies have not given up completely. They' verefocused, concentrating on finding the magic combination of functions and price that will appeal to their customers. As part of this effort, they' ve joined forces to form a consortium to establish standards. The Automotive Multimedia lnteriac« Collaboration (AMI-C, at www.ami-corg) is made up of most of th«world's automotive manufacturers, a nd aims t o establish standards for electronic components in v«hicles that will result in lower costs and easier upgrad«s. 2

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TECH IN T H E R EA L W O RLD

Simpli ing securi Biometrics offer solution to password proliferation word world is going to depend on ho1v secure your password is. Many people, however, choose their passwords for the sake of convenience. If you know a little about the people whose password you' re trying to guess, it sometimes doesn't take much to figure it out. Here are a few ol the more common ones: spouse's name, children's names, pet's names, mother's maiden name, the v ord "password the user's own middle name, the ID itself, and so on. The point is that ID/password technology is sometimes not the m ost effective way to secure your computer or your network.

By Geof Wheelwright iometric technology has been with us for many years, on television and in films. And pretty much any body part that you can think of has been used as a way of allowing machines to identify p e o ple — from f i n g erprint, hand, retina, and f u ll-body scans to voiceprint analysis.

The downfall of passwords and IDs So what does all this have to do with you? To answer that question properly, consider the requirements you currently have for establishing your identity in the digital world (and sometimes in the real world) that are based on some form ol ID/password scenario. The ID can be something physical (such as a bank card) or merelya set ofcharacters or numbers (such as the ID you might type in at an electronic banking 1Veb site or on a 1 Veb mail service at an Internet cafe). The problem is that these scenarios are not

Password proliferation always secure. Take,for example, the average corporate user ID/password combination that provides access to a company's network. lvlost corporate IDs are formed in one of several standard ways. The most common is the first letter of your tirst name and the whole of your last name (i.e.

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j smith for Jane Smith). If yo u w o r k within a company, or are even famihar with those 1vho do, you know how IDs are formulatedand can accuratelyguess them. Assuming there is little or no security around IDs, thc effectiveness of your digital security in the simple ID/pass-

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in a dav: a PIN for your bank debit card, security codes for your home and/or officealarm systems, seperate PINs for accessing cell phone and office voice-

Continued on page26

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TECH IN T H E R EA L W O RLD

Simplifying security

Continuedfrom page~ mail, network passwords for your office and home computers, passwords for your office email and Web mail clients, the "unlock" code for your PDA, and on and on. So what do you do? Write them all down somewhere so you don't forget them or make them all the same so that anyone who guesses the right password can "unlock" your whole life?

Anybody's solution Or, wouldn't it make sense to be able to eliminate at least some of the ID/password headaches in your l it'e without comproinising the security of your personal or business information? With biometrics, there is nothing to remember. You can't forget your fingerprint, your eyes, or your face. You always have them with you — and should be able to easily produce them when needed. The real issue is whether or not biometric solutions niake sense for the average home or small business user.

Biometrics for the home and small office Do you really need a biometric security solution at your home nr in your small business? The answer lies in three words:

security and convenience. The added security comes trom knowing that only you — or those people you' ve selectedcan access a biometrically protected system. That security also extends to the mobile environment. It' you use a notebook computer or a PDA, there are a growing number ot biometric options that alloss you to ensure that the work you hold on your mobile system can be kept from hackers and computer thieves. These solutionscan also offer convenience by giving you at least one fewer ID/password combination to r emember — freeing up those extra brain cells to remember more important int'ormation (such as your spouse's birthday). Only a handful of the wide range ot biometric technologies are available to the home and small business PC user, although that number seems to be on the rise.

Common biometric solutions Here's a breakdown of the most common biometric solutions based on recognizing a body part: Fingerprint recognition: It's one of those wonderful quirks of nature that no two human tingerprints are identical (perhaps at least until someone breaks the ban on human cloning). This ty7e of system takes a picture of

your fingerprint and compares it to a previously taken picture ot your fingerprint to see if the two match. Face recognition: This technology is more a software marvel than anything else. The hardware is fairly standard c amera gear — although it m ust b e said that the better the camera, the more accurate the results are likely to b e. F a ceIt, a sol u t i o n from Minnetonka, briinn. -based Identix, works by looking at the unique geometrical relationships within a face a rid comparing them t o a k n o w n image of the individual. Others take a different approach. Massachusettsbased Viisage's face-recognition technology, for example, was developed at MIT and uses what it calls "eigenfaces," which map characteristics ota person's face into a multi-dimensional "face space." • Ir is recognition: The major applications so tar have been aviation security, automatic border crossing controls, database access, computerl ogin, building entry, ATMs, and government programs.

speak, type, or write something: Voice identification: Notice that this t)pie of solution is called "voice identification" and » o f " v oice recognition." While voice identification solutions need to recognize specific voices, their goal is to identify the speaker rather than what the speaker is sapng. Voice ID solutions allow vou to use your voice to give commands to your computer. • Ha ndwriting i dentification: Again, handwriting identification should be differentiated t r o m han d w r i t i ng recognition. The latter is designed to figure out what is written, while the former tries to establish the identity of the writer. • Keystroke authentication: There are a few products based on this notion. The best-known i s B i o Password Wash.-based ( from Bel l v u e , NetNanny Software), which learns the unique way yo u e n ter c h aracters using a keyboard. It's based on the idea that "typing rhythm" is individual, so a intruder's will not be the same as a computer's owner.

Quasi-biometric solutions

Putting yourself in the biometric picture

There are also several quasi-biometric recognition systems that require you to

The real key to figuring out which bio-

Continued on page 50

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SATA HDD 8CI / 120

$219 $115 $159 $ 165

KT400 SA

NForce2 VGA KTN2-L NForce2 Lan $138 SIS648 AGPSX $118 648 Max-L $ 89 Si$645 Audio 645E Max-U 645E Max2-LRU SiS645 Raid 1845PE $478 $128 845PE Max B45E Max 1845 $118 845PE Max2 1845PE FISR 1845GE VGA 845GE MAX-L SiS655 GIUSX $25$ 655 Max FISR $315 K7D Master Dual I AMD760MPX

Western Digital 8M Cache

6Li / sp 120

ROM Odves CDR O M

I Sony 52X Future Power 52X LG 52X DVD- R O M LITEON 16x LG 16x

Samsung 16x Sony 16X Toshlba 16X DVD-Software

PRICE C D -RW/DVD-RW

Benq 52x24x52 LG 52X24X52

TERRE IHonitors $50 $59 $55 $63

17 a CRT

Aopen A70E $65 MSI 52X24X52 Acer V771 $75 LITEON 52X24X52 NEO A370/Black) $65 SONY 52x24x52 $69 17" Flat CRT $65 $75 Mag 786PF AS U $52 X24X 52 $65 Aopen 52X24X52 $55 Mag 772PF-Silver $75 Pioneer DVD-RW 4X $278 Viewsonic E70F+SB $80 Plertor 4X DVD+RIRW $389 LG E7008 $80 LG DVD-RW $235 IISamsung 753DF $85 NEC AS75F V~ tLo — Cdttd 4 Philips 107T5 TNT2 M64 32M $48 Price Geforce2 MX400 64M 19" CRT $50 Geforce2 MX400 64M TV-out $59 Aopen A90E $66 NEC AS90 $135/ $165 Aopen Geforce4 Mx440 64M Asus Gef4 Ti4200 128MSX $199 Samsung 9506 $199 Asus G-FX 5600 128M VIVO 8X $265 19u Flat CRT Asus G-FX 5200 1 28Mb DVI 8 $148 Samsung 955DF $135 / $165 Asus G-FX 5200 128Mb TVO 8 $115 NEC AS95F $238 Asus Gef4 MX440SE 64Mb 8X $89 MAG 996TF MS I Geforce4TI4600 128M $338 AOC 9klr MSI Gf4 Ti4200 128Mb 8X VIVO $199 15 a LCD $83 / $109 MSI G-FX 5200 DVI128Mb 8X $168 MAG LT 565 LCO $«5/ $149 MSI G/4 T14800 128Mb VIVO 8X $249 Samsung 151N $399 ATI Radeon 7000 64M Aopen F50LS $59 NEC 1560V $149 / $179 ATI Radeon 7500 64M Tvout $88 Samsung 1526 ATI Radeon 7500 AIW Retail $108 / $120 ATI Rsdeon 8500 Retail 128Mb $238 Daewoo L150 $169 I ATI Radeon 8500 AIW 12&ub $399 Samsung 152T ATI Radeon 8500LE 128Mb $158 Phlllps 150$4 ATI Radeon 9200 128Mb TVO $120 Sony M51 ATI Rsdeon 9000 Pro 128Mb $17B ViewSonic VE 500 $279 ViewSonic VG 500 $35 ATI Radeon 9600PRO 128M $459 17 LCD $38 ATI Radeon 9700 Pro 12SMb ViewsonicVX700 ATI Radson 9700 AIW 1 28Mb $558 $33 Philips 17DS ATI Radeon 9800 Pro 128Mb NEC 1760V ATI Rage 128 Pro 32MB Samsung 171N $56 Scanners Samsung 172T $56 Acer BenQ 4300U 18 or up LCD $56 Acer BenQ 5300U Phiks 160B2S LCD $59 Canon Lied 210 ViewSonic VE 800 Muslek 1 200 USB Samsung 191N $59 $148 ViewSonic VX 900 $13 Epson PefectScan 1260 $288 Epson PefectScan 1660 II NEC 1920NX

PRICE Cafnera Canon A300 $165 Canon A60 Samsung DigiMax 101 $155 Samsung DigiMsx 201 $199 Cssio Exilim $2 $165 Modem $189 ESS PcTel 56K PCI $238 Acpen 56K PCI $159 ~ n

I PRICE i $299

Epson C42UX Canon i320 Canon $330

$65 $96 $89 $175 $105 $299 ' $399

$178 $219 $179

Lexmark Z35

$229 $259 $259

Canon i550 HP 3440V Ink-iet

$309 $318 $269 $269 $379 $389 $379

I $41S $469

$379 $489 $389 $539 $468 $498

Samsung ML-1430

Samsung ML-1460 Sound Cards AudioExcel AV512

' $398 I $168 $199

I $399 $18 $25

g~ e~

$19

sr i 0 s

LianLi Mobile Rack Headphone + Mic. Microphone

250MB Zip Dnve 250MB Zip Disk

Samsung 144 Floppy

P4 2.4G 51 2 K GPL/ 256MB DDR Ram IBM 20G HD ATI 8500 M9 64M

56K Modem + 1 0/1OOM Lan 4 X USB a IE E E 1 3 94 D VO Roma C D R W 1 5 TFT LCO Pa n e l

Li-ion Battery 2.5hrs

$59

' $28 $55 Creative SB Audigy oem $99 Creative SB Audigy2 I $109 Creative SB Audigy MP3i $115 Creative SB Audigy2 Plat. $299 Creative SB PCI 128 Creative $8 Live! 5.1

E CS 732 N o t e b o o k

, $19

I $15 ' $10 $148 $25

$17 Panasonic 1.44 Floppy, $15 Networkinng $658 A open AON325 10/100 $ 1 9 ' $19 $658 Dknk 538TX 10/100 $658 Dlink 530TX 10/100 $19 $599 SMC 1244TX 10/100 , $19 $868 Asound 10/100 $15 Linksys 4P Router ' $99 $678 SMC 4P Router $89 $838 $91S Oknk 4P Router DI-604, $ 79 EUSSO 5 port hub ' $28 $1188 $48 $1036 SMC 4 port Switch

$1 598

Monthly Super Special!!!

A MD XP 1 80 0 + ECS KTSOMa Motherboard 256Mb Pc2100 DORAM Maxtor 30G 72DDrpm HDD Integrated 32mo AGP Video Card LG 52X CD-ROM Integrated 10/tOOMB Network Card Tcplach P4 Screwless Case Integrated AC97 Sound ZTE 180Watt Speaker Samsung i 44MB Floppy

Wheel Mouse

Win98 Keyboard, .

$ 34 8

Philips 1 07T5 1 280X1 024 MaX. Res

4Y r Warranty

$1 68

All Prices subject to change without notice. Please co ntact us for the latest prices. All systems have 1 yr parts and 3yr labour warranty. vfwwcsnddduuniputcs.cun1 THE COMPUTER PAPER BC EDITION AUGUST 2003 2 7

H AND S

Stealth, smoke, and steel TCP Lab looks at theft prevention, recovery, and other security solutions computers. PC Phone H o me has no monitoring tees or other costs.

By Dave Chappelle hen you hear the term "computer securitv," you probably think of f i rewalls and antivirus applications. They are important products — something many of us have learned through experience (find more about these products in archived articles at www.CanadaComputes.rom). Computer security also includes theft prevention and recovery for hardware and data,Eor this I.ah,we'vc broadened our scope to include hardware and software products developed to prevent loss and assist with recovery of stolen hardware or data and to prevent unauthorizedaccess and usage, data corruption, or inadvertent destruction.

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out any indication to the user that they were being issued. The email messages from PC Phone Home contained all of the information wc provided during registration, plus the IP address, time connected, user name, serial number, and even the silly name sve forgot wc'd given the computer when we tirst installed the operating system. As PC Phone Home requires email to svork, you might thiiik formatting thc hard drive or d eleting the partition would wipe out the program. Wrong! It

remains hidden as a separate, phantom partition disguised as a bad sector. Even if that is deleted, several key tiles spawn on reboot. Format and Fdisk commands don't work if the program is properly installed. Registered users can, however, request a special uninstall program lo remove PC Phone Home. The company reports that all 31 computers registered with PC Phone Home that have been stolen so far in 2003 have been returned. None were tampered with, reformatted, or re-partitioned. The user's manual describes a technique to slow down a thief: make your CA drive the first hoot device in your

28 At!BUST 2003 TiiE COMPUTER pAPER BC EDITION )N)))wV.Canadacomputes corn

) I

PC PhoneHome/Mac Phone Home From: Brigadoon Software, www.pcphonehome.corn Estimated price: USS29.95 Requires: Mac OSBx,9x, OS X; Windows 9x/Me/2000/XP; modem (dialup or broadband). PC Phone Home helps get your stolen computer back. Once the software is installed, it sends an email message every time the computer is connected to the I nternet. D u r in g s etup, t h e system requires your email address and outgoing mail server name. No email client (email program or application) is needed. It's OK t o u s e y our ow n e m ail a ddress; just make sure that i t y o u change ISPs, you also change the info listed with PC Phone Home. The ownership information you provide during registration must be accurate if police are to be notified or legalities arise about providing false information on a svarrant. We used the same email address for sending and receiving, and each time we logged on,an email message appeared in the inbox within seconds. When connected on another telephone line using another ISP, it took about three minutes tu receivethe message. Dozens of information reports were sent stealthily, with-

)

s ystem, and p a ssword-protect y o ur BIOS settings. This prevents someone f rom using a tl oppy or C D t o b o o t around the protection (many systems now ship with the CD-ROi%1 drive set as the first boot option), and from readily changing the hoot-drive order. It is possible to work around this protection, but it's more likely that many alerts will be sent before YC Phone Home is defeated. We experienced one mildly annoying event. When not connected online, the dial-up networking adapter kept tr)nng to dial a connection immediately after we booted up the computer. After leaving our computer running all night, we found dozens of dial-up attempts on our taskbar — so many that we couldn't close them, and were forced to reboot.By ex7erimenting, we learned that simph' closing the hrst two automatic dial-up attempts solved the problem. Note: if the p rogram is contigured for use w i t h broadband, this should not occur. A tull version of the software can be dnwnloaded from the PC Phone Home IVeb site, as can a free 30-day trial version for those who want to try before they huy. Enterprise version~ are also available for organizations with several

From: SecurSoftware, www.secursoftware.corn Estimated price: 5199 (1 key); 5278 (2 keys) Warranty: 1 year Requires: Windows 2000/XP; 1 MB disk space A loss prevention device, SecurLock is a USB key/sottware solut.ion for Windows 2000 and XP. (Note: key in photo indicates scale and is nol part of SecurLock system.) When inserted into a USB port on your system, it performs user logon aiithcntication, file encryption, and storage for all of your passwords and logon protiles. It can store this tyT)e of information forseveral userson the same system. If lhe "key" is removed from the USB port, you will he prompted to insert it when you boot the computer. If you insert it before turning on the system, or did not remove it when you last shut down the computer, you' ll be prompted to t)ye in the PIN you selected during setup. The computer can't be accessed at all without the SecurLock USB key. As well, SecurI.ock blocks access after three incorrect PIN attempts. At this point, only an administrator can unblock it. Of course, if you' ve installed SccurLock on a stand-alone system that only you use, you are the administrator. Right-click on a file icon to encrypt it with either RC4 or Blowfish algorithm encryption. While it provides stronger encryption, Blowfish increases the size of files, so RC4 is recommended for larger file. Right-clicking also of'fers the option of locking a file for transfer on tloppy disk or hy email, or making it self-extracting. Simply right-click, select the encryption or lock you want, and choose a password. To read the tile, the recipient must also know the passssord. The Single Sign-On (SSO) feature allows you to store all your logon names and passwords in one encrypted location. Each identity is stored under an icon with individual names. When you go lo a Web site that requires a login,

HANDS ON simply drag and drop the appropriate icon onto the WLb page and click to enter rather than typing in a name and password. Unlike some USB keys, SecurLock is i nternal)y shielded to protect it f r o m static electricity damage.

Kroll OnTrack Easy Recovery Lite From: Kroll OnTrack Inc., www.ontrack.corn/easyrecovery/ Prices: 589 (Lite), 5)99 (Data Recovery), 5499 (Pro), 5399 (File Repair) Requires: 486 or faster CPU; 150 MBdisk space Kroll OnTrack Easy Recovery lets you try your hand at retrieving data Inst due corruption by viruses, accidental deletion, or d r ive failure. Fasy Recovery probably won't cause a sudden decrease in businessat professional data recovery labs— which On Track acknowledges by

The Lexmark C720 vs the Competition. We keep the bragging rights.

placing a Crisis Centre icon on your desktop during installation, with a direct link to its lab and other services. I-'or our tests, wc downloaded a version of Easy Recovery Lite (the 26.6 MB file requires 2.5 hours to download at 33.6 Kbps). Through an easy-to-use Windows interface, the program offers data recovery and file repair, and is subdivided i nt o r e covery f ro m v a r i ous events. Depending on what caused your data loss, you can choose Formatted, Deleted, Virus, Standard, and Raw data recovery. Separate sections exist for repairing damaged Word and Zip files. Straightforward instructions are at the top ot' each window. You can also use Easy Recover Lite to make an emergency boot disk. To recover a file, you must have two 'disks; a n bad" onewith the damaged file, and a "good" one that Easy Recovery can write to. If not, you' re gently reminded, "The destination path you have chosen is on the source partition. Please select a difterent destination." We recovered both formatted and deli.ted files. Then we deleted and formatted again, and pressed the reset button on the system during a recovery, just to scramble things a bit. Using the Raw recovery function, which is reserved for t he most extreme cases, our 400 K B Word file was fully restored, albeit with a different name. 2tk small price to pay for what would have been lost othcrwisc. We'd loveto say "we" recovered the data,

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Products Speed (Mono/Colour) Resolution Duplex Cost Per Page" Warranty E stimated Street Price" "

Lexmark C720

HP 2500

24/6 ppm

1 6/4 ppm

2400 Image Quality Optional $0.0261 (mono) $0.1462 (colour) 1 yr. on-site

2400 REt N/A

$1,369

$0.0369 (mono) $0. 1 835 (colour) 1 yr. exchange

$1,656

I'ov move in f o r m a t i o n c a l l I - 8 0 0 - L l X X I V H I s ov v i si t l c x » i a i lg.ciii» CPP based on estimated srreet pnces Imono at 596 coverag~ and cobur st 20% coveraget " C -nadian street pnces are es:rmates: actual p mea may vary Cp 2003 Lexnrark Canada Inc I exnrark is a tradvnrark at Lexmark tntvrnatianal, tnc., registered in the Umtao States and/or other countries

Continued onpage 32 wyyvycartadammputescom THE coMPUTER PAPER Bc EDlTIQN ALIUUsi 2003 29

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Unit 150-11180 Bridgeport Road,

< TECH I N

Richmond, B.C. V6X 1T2 ( 6'0'4I 279-875;

Simplifying security

Tel: (

) 229 8 8 5 6 c: omputer www.lelendcemputer.ca

• Monday - Saturday 10:30 am-6:30 pm Sunday 12:00 noon-4:00 pm • Pric es s u b ject to change without notice • No t responsible for typographical errors • All brand a nd trademarks are property of respective manufacturers • •

L (I Mo t h e rb o ard Intel Ceieron 2.4 GHz CPU PCChipsM925 P4 Motherboard 256MB PC2100 DDRRAM 1.44MB Floppy Drive 30GB (7200rpm) Hard Drive l t t 52X EIDE CD-ROM «or I r AGP SVGA0/B 3D Sound 0/B - rr I I I I 10/100 Base NIC PS/2Keyboard & Wheel Mouse 17" ATX Tower Case w/Power Supply Power Amplified Speakers

AMD Duron Pro 1800+ CPU PCChips M810 AMD Motherboard 128MB PC2100 DDR RAM 1.44MB Floppy Drive 30GB (7200rpm) Hard Drive 52X EIDE CD-ROM I ,Orat r AGP SVGA0/B .'g ow ii 3D Sound 0/B r rr I I I ' 10/100 Base NIC PS/2 Keyboard & Wheel Mouse 17" ATX Tower Case w/Power Supply Power Amplified Speakers

+hi D Asus A7V8X-X K T 4 0 0 . . . .. ...........,.. A MD Asus A 7 VSX W L K T 4 0 0 , A MD Asus A7NSX Dua! DD R AMD Gigabvte GA-7VAX KT400 AMD Gieabvte GA-7VAXP 1394 A h(D hlSI KT4VCL KT400 . . A sus P4S533 X S ( 5 6 4 5 D X

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AMD XP-22004 CPU ECS KTV-A Motherboard 256MB PC133 SDRAM 1.44MB Floppy Drive 30GB (7200rpm) EIDE Hard Drive 52X EIDE CD-ROM GF2 MX400 32MB AGP Video Card 3D Sound 0/B 10/100 Base NIC r PS/2 Keyboard c a\e p PS/2 Wheel Mouse 17" ATX Tower Case w/Power Supply Power Amplified Speakers

....... 5 97

l IP5

......$ 106

. 8) 219

......$ 260 . .... s 1 0 5 100

Gigab>te SSQ800 StS655 1394 Dual DDR .... Gieabytr G A - 8 1PE 1000 I n tel 8 6 5PE ......... MSI 645E-Max-u MSI 865PE Dual DDR400 .

........$ 77 ......8 I 49

Video Card

Asus GF4 hlX440 SX 6 ( h (B . . . . ......„ „ . . . , . . . . .. Asus GF4 Ti4200 8X 12 8MB . . ........ Asus GF4 Ti4800SF. 8X 128MB A sus Geforee FX5200-Mag 128MB . . . Asus Gefor«e FX.>600-TD 128MB ................ Asus Geforee FX>800 I 1 S h ( B . . . . ....... ATI Radeon 9000 1 2 8 hIB ID EM) . ATI Radeon 9200 128hIB (OEM) ........ ATI Radcon 9500 Pro 128MB (Box( .. A TI Radeon 9600 Pr o 1 2 8 h(B (Boxi . . . ATI Radeon 9700 Pro 128MR innxl . ATI Radeon 9800 Pr o 1 2 8M B (Box) .. . ATI Radenn AIW 7 50 0 6 4 M B . . . . . . . ...... .

A TI k a d eou AI W 9 7 0 0 P r o 1 2 8 M B . h (SI GF4 MX 440 SX 6 4 M B w / T V . . . . . . MSI GF4 Tt4200-VTD SX 128MB VIV 0 ............ hISI FX5200-TDR 128MB w / R e mote .... M SI TV(u nvwbere TV T u n e r . . . . .

.... 8 245 . ....$ 3 8 9 ... 5 99 .....5 109

. ..$ 7 5

Monitor

1 7" BenQ V772 M o n i to r . 1 7" Hansol 73 0E D . 2 5d p F la t . . . . 1 7" Pbilip s 1 0 7T5 . 2 5d o F l a t 1 7 NEC FE 77 1SB .25do Flat 1280 1 0 2 4 1 7 Samsune 75 3DF .25do Flat 1 2 8 0 ' 1 02 4 . . . . . 1 9" NEC FEO9(SB .25dp Fla t 1 79 2 1 34 4 . Io" Samsuna 955DF .2 sd p Flat 1 60 0 1 20 0 . 19 ( I A G 9 9 6PF .2 5d p F ia t . . . . . . .. . 15" Philips ! 50S Slim LCD . . ...... 15 NEC A SLCDSV LCD 15 S a m s un g 1 5 1 N Sli m LCD 1 0 2 4 ' 7 6 8 . . 1 5" Viewsontc VE 155 Sli m L C D 1 7 Samsung 171N Slim L C D 17 NEC ASI.CD7V LCD .

.... S 299 .....S 239

....f 3 49 .....8 385 . ....$ 3 8 9 ~< 599

LG o2x EI D E C D - R G M Samsune 16x EIDE DVD-ROM

8 25

Aopen 52x24x52 EIDE CD-RW (Box) ........

Intel PIV-2,8C GHz CPU (HyperThreading) AMD XP-2500+ CPU(Barton) MSI P4 865PE M/B (FSB800, Dual DDR) Asus A7V8X-X Motherboard 512MB PC2700 DDRRAM 256MB PC2700 DDR RAM 1.44MB Floppy Drive 1.44MB Floppy Drive

LiteOn 52x24x52 EIDE CD-RW (Box) . LG GMA 4020B 2X-R DVD RW (Bnx) ... Pioneer AO5 4X-R DVD RW (B ox( HP 300i 4X+R DVD RW (Box( I.irt On LDW400D 4Xs / - R DV D RW (Box( .

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Misc.

Logtte«b Qu i ck C am Ex p r e ss . . . . . . . ........ L ogireeh Opt i cal W h eel M o us e . . A opeu 56K i t t t er na( M o d e m , A open 4 P or t 1 0 / 1 0 0 h I b p s S w i t c h e s 8 Port I O B ase nu b . . . . . D -Link D I - 6 0 4 4 P o r t R o u t e r R J45 Network C a ble. ( 0 / 2 0 / 5 0 i t .

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Intel PIV-3.06 GHz CPU (HyperThreading) AMD XP-2800+ CPU(Barton) Asus P4P800 M/B (FSB800, Dual DDR) Asus A7N8X-X Motherboard

512MB PC2700 DDRRAM 1.44MB Floppy Drive 80GB (7200rpm) EIDE Hard Drive 52x24x52 EIDE CD-RW Asus GeForce FX 5200128MB V/C 6 Channel Audio On Board 10/100 Base NIC ga+ots PS/2 Internet Keyboard CV~ rr PS/2 Wheel Mouse 18" ATX Tower Case w/Power Supply Power Amplified Speakers

30 AUGUsT 2003 I NF coMPUTERPAPER B c EDiTloN wwwcansdacomputes.corn

........ 5 3 5 S 15

5 59 ....5 199

125 5 15

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Storage

Panasontc 1.445(B Floats Drive 30GB / 4 0 G B I 8 0 G B 'I t 200roml WD 80GR / 120GB SMB Cache 7200rpmj .. ..... M axtor / S eagate 80GR / 1 2 0 G) S ATA ......... . . .

..............8 I 0 8 69/ 79 / 1 0 9 1197 149

S B PCI 12S I L t ve ! D E 5 . ! SB Live! Audiav 2 S B Audigx 2 Ptattnum 6 . 1 1 60 Watt S p e a k e r s A(tee Lansing ATP3 w / S u b w o ofer (Box( .... Creattve Inspire 4 40 0 4 I w / S u b w o o fer (Boxi . Creat(vs Insptre 520 0 5. 1 w / S u b w o ofer (Boxi .

. ...8 26 / 4 7 ...........8 99 $2 29

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Speakers & Audio Adapt or

40GB (7200rpm) EIDE Hard Drive 52X EIDE CD-ROM GeForce4MX440 64MB Video Card 6 Channel Audio On Board 10/100 Base NIC PS/2Internet Keyboard r r rrI' ' PS/2 Wheel Mouse 18" ATX Tower Case w/Power Supply Power Amplified Speakers I

512MB PC2700 DDRRAM 1,44MB Floppy Drive 80GB (7200rpm) EIDE Hard Drive LG 16X DVD-ROM and 48x24x48EIDE CD-RW Combo Drive MSI GeForce4 T(4200 128MBV/C 6 Channel Audio On Board Gigabit Lan ' adsrs(sp M icrosoft Optical Mouse -„, » I Microsoft Multimedia Keyboard 18" ATX Tower Case w/Power Supply Altec Lansing AVS300 Speakers

CDJDVD/CDRW Drives

•

80GB (7200rpm) EIDE Hard Drive 52x24x52 EIDE CD-RW Asus GeForce FX 5200 128MB V/C 5.1 Channel Audio On Board 10/100 Base NIC ed PS/2 Internet Keyboard $S Opt PS/2 Wheel Mouse 18" ATX Tower Case w/Power Supply Power Amplified Speakers

A sus P4SDX SiS655 Dua l D D R Asus P4SSX-X A sus P4GSX-DX D u a l D D R A sus P4P800 i8 65PE Dual D D R Asus P4P800 Deluxe A sus P4C80 0 -D X t 8 7 5 P D u a l D D R Gtgabyte GA-SPE800 t84 5PE

Intel PIV-2.4 GHz CPU Asus P4S533X Motherboard 256MB PC2700 DDR RAM 1.44MB Floppy Drive 40GB (7200rpm) EIDE Hard Drive 52x24x52x EIDE CD-RW GeForce4MX440 64MB Video Card 6 Channel Audio On Board 10/100 Base NIC PS/2 Internet Keyboard 5" „5ss«mp PS/2 Wheel Mouse 18" ATX Tower Case w/Power Supply Power Amplified Speakers

A sus P4 P E- L t 8 4 5 P E D D R 3 3 3 L A N

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...........5 59

w •s BenQ V772 1T" Monitor... Hanso/ 730ED 17" Flat Screen Monitor.

....$145 .

Phi/ips 107T5 17" Flat Screen Monitor.... Hanso/ 9200 19" Flat Screen Monitor...

....$155 ....$169

...$225

Phi%ps 150S 15" LCD Mon/for.... Samsung 151N 15" LCD Monitor...

. ...$ 38 5 =

T H E R EA L W O RLD

Conf(nued fir/m page 26 metric solution is right for you lies in figuring out why you need it, If you are just looking for a little extra security for your desktop computer, a simple lowcost, quasi-biometric solution — such as NctNanny BioPassword (which sells for USS 29.99) — using your existing hardware may fit the bill. If you want something that's more truly biometric, then the most costeffective solution will probably be a fingerprint-recognition solution — of which there are many. A growing number are now being included in handheld computers (such as HP's new iPAO Pocket PC hS400 series) as well as being part of add-on keyboards and computer mice. You' re likel> to enjoy the maximum benefit of a hiometric solution if you use a notebook computer — a device that you may not always be able to physically protect from access. By protecting your notebook with a fingerprint recognition system, you' ll he able to ensure that prying eyes can't snoop through the contents ofyour hard drive, even ifyou've just stepped out of a cubicle at a client's oflice or have left your seat on a plane for a few minutes to stretch your legs. Notebook biometric solutions are largely based on that plug into your computer'5 USB port or PC Card slot. In looking at such a solution, you want tn make sure it's flexible, easy to use, and makes sense for the way you work. If you are right-handed,for example, and you have a notebook computer that has its PC Card slot at the rear left-hand of your notebook, you may not want to go for a PC Card-based fingerprint recognition solution that requires vou to awkwardly reach across the notebook every time you want to use it. Likewise, if you know that you are going to be tvorking regularly in spaces where you have little extra room (on a plane, train, or in a taxi), you won't want to have cords dangling out of the back of your notebook as you work, so a PC Card solution may be best. And then, of course, there's the issue of price. In the world of biometrics, all the usual rules still apply. One of them is that an@hing from Sony will be sleek, good-looking, and work really well, but you' ll pay a premium for it. That certainly true of the Sony FIU/SS2I (also called the Puppy), which scl)s for around US$300, but has garnered strong praise for the integrity of' its fingerprint ID security, its good looks, light weight, and ease of use. If you want a couple of"cheap and cheerful" solutions, consider the Targus

( T ECH I N T H E R EA L W O RLD ) DEFCON Authenticator (available froin the Targus site at wwwtargus.corn), which comes in either USB ($119) or PC Card ($199) versions. One nice touch in the USB version is that a two-port USB hub is incorporated swithin it — meaning that you not only get extra security, you get an additional USB port.

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In many ways, the commercialization of biomctric technology is still very inuch in its infancy. A number of innovative biometric companies have recently been acquired, gone t h rough m ergers or struggled to g ain f u r t her f i nancing. Others have largely abandoned the retail market to focus on higher-priced solutions for industry or government. At the same time, companies such as Florida-based AuthenTec have started supplying t i n gerprint i d e n t ification solutions to c o mputer manufacturers for as little as $6 per unit, making it a relatively low-cost add-on to a mid-range notebook or desktop computer. As demand grows — and in the struggling PC industry continues to intensif) — it's likely that some form of biometric security will become common on many mid-range and highcrend systems. Over time, it may even become a standard feature on entrylevel systems. And it is certainly looking like it will have strong appeal on more " personal" d i gital d e vices, such a s mobile phones and PDAs. So our final word of advice on looking lor a biometric solution is: caveat emptor. You would do well to buy from a more well-known supplier, and, if you are planning to buy a new system in six months to a year anyway, think about waiting until then and buying a solution that has biometrics built-in. 2

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Stealth, smoke, and steel Continuedfrom page29 but all we did was read and follow some i nstructions. Easy Recovery did t h e work. A free trial version of the sofhvare c an he dnwnloaded from t h e K r n l l On Track Web site.

Eslaster 3.0 From: SpectorSoft Corp., www.eblaster.corn Estimated price: USS149.95, USS99.95 (via Web) For monitoring unauthorized computer use, eBlaster is personal spyware that generates detailed reports about. the computer n n wh i c h i t ' s i n s t alled. Whenever that computer is used to access the Internet,a report is ernailed to you, in intervals of your choice, from every 30 minutes to cvcry 24 hours. Select the online activities you want reported t o y o u f r o m t h e e R laster Control Panel. Conlptl'ter Danie, riser login ID, IP address, kc>~vord summary, applications used, Wcb sites and chat rooms visited, keystrokes typed, and the screensaver type are all included. If you set a Keyword Alert and that word comes up in an a pplication, email, chat, or

f orum discussion, you' ll know. In 3 0 Ininutes you can have individual keystrokes, nullifying your subject's password protection. When specilj~ng where you want the reports sent, keep in mind that spam filters on nlany email servers prevent you from seeing HTML m ail. Choose the plain text report option for instant notification, and wait to view the t'ull report later on the subject computer. At any time you may test the reporting funct ion. Reports are sent to vo u l v it h a bogus replyaddress, preventing a report from returning to the subject computer and possibly alerting the user. There are no signs anyxvhere that eRlaster is installed on a computer. It doesn't appear in thc program files or uninstall software. Few users are aware o f t h e e x i stence of' t h e W i n d o ws Registry; hut we looked thoroughly and found nothing. It has to bc i n t h ere sonlewherc, but cBlaster hides very well. Shouldn't your anti-virus program block an eBl a s te r i n s t a l lation? SpectorSoft says !vfcAfee and Morton anti-virus programs won't stop even a

remote installation of eRlaster, because the file is not a virus. Grisoft AVG was installed on our test system, yet eBlaster breezed right past it. Our tests seem to indicate one or two known W i n d ows e x ploits ( security holes) are used to send the ke)svord alerts. Chat and messaging programs also have weII-known exploits, which might also be used to send reports without a user's knowledge. Two separate spyware detection applications c o u l d n' t de t ec t eB l a ster. Removing a known Xifjcrosoft Internet Fxplorer exploit disabled thc cBlaster keyword reporting function, yet all other sp>ing and reporting f u nctions still worked. Th e v e r i f ication p r o v ided makes worried parents and employers obvious users of CBlaster. However, SpectorSoft literature avoids mentioning that untrusting spouses form the largest portion of eRlaster purchasers.

The hardware The Wrap From: Security Solutions, wvwv.securitysolutions.ca, 416 410 9410; 888 410 9410

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Pnce (ind. installation): 5275/5325 (Wrap); 5425/S475 (Server Wrap) Note: Additional charge for installation outside Greater Toronto Area. D imensions (cm) height width dep t h The Wrap external 52 27 . 9 51 .4-63.5 Max. PC size 48.3 24 .8 46. 4 -572 Server Wrap external 55.2 35.6 9 0 .2-101.6 Max. PC size 50.8 31.1 8 3 .2-94.6 One look at this made-in-Canada 16gauge steel "computer safe," which is attached to the floor, will send a thief looking for your cashbox or j ewelry. Without a key, your computer will be destroyed before it ever comes out of this box. Adjustable front and rear steel flat bars can be locked in position out of the way, or placed to prevent access to drive bays and card interfaces.The 1/2-inch rod pin locking mechanism with key cylinder lock is mounted on the front bar. Keyed-alike locks are also available for locations with multiple units, such as a business, setwer room, or h ome w i th more than one computer. The Wrap is shipped unassembled tor Continued on page34

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Stealth, smoke, and steel C(tiitinued frOmPage 3 compactness (four can be shipped in the space of one assembled unit). While relatively easy to insert, the screws for assembling the Wrap are cross-threaded to discourage, if' not prevent, removal once installed. The screw heads require an u ncommon d r iver, which prevents anyone from taking it apart with a common slotted, Philips, or Robertson screwdriver. Anchoring the Wrap is slightly more complicated than drilling into your concretefl oor (over 90 percent of The Wrap installations are on concrete) with a masonry bit and Tapcons (typical hardware-store masonry screws). Unless you' re experienced in concrete drilling and inounting, pay a l i t tle extra for installation. (Your insurance company may insist on professional installation.) If you have a wood floor, special mounting adapters are available that prevent a thief with a crowbar or lever f'rom simply prying up the entire package.

Smoke Cloak

cles are one micron in size and nonbuoyant. A "cloak sensor" measures the smoke level after the first "firing," producing more for half the duration if needed. As a room fills rapidly with Smoke Cloak-generated smoke, thieves typically react by r u n ning from t h e " fi re," according to the company. We witnessed a 140 sq. ft. room I III completely in under 13 secoilds. With an additional 7.5-second blast, we couldn't see anything. With smoke from a fire, the air is clearer if you get close to the floor — not so here. Even on the floor, you can't see your hand until it touches your nose. It's an eerie feeling: an exit door and fresh air is only about a m etre away, yet you' re unsure of i t s direction. Smoke Cloak backs up its reputation with money: public liability and damage loss insurance of up to Sn0 million on unoccupied premises. The exception is first page output from copiers and print-

From: Martin Secunty Smoke, www.smokecloak.com Price: from 53,000 (customized installation) This loss prevention solution sports a "zero dollar loss" record, ac.cording to its manufacturer:nothing has ever been stolen from locations — which span the globe — where Smoke Cloak has been installed. Sinoke Cloak connects to existing security systems, so installations are customized for each location, with fire and police departments notified. It includes a separate battery so it works even in event of power failure at the location. When the securitysystem isbreached, the Smoke Cloak quickly distributes smoke it has generated from distilled water and pharmaceutical and foodgrade triethylene polyglycols, which won't harm those caught in the room with the smoke (though serious asthmatics might disagree). Unlike theatrical smoke, it leaves no residue. Smoke parti-

ers, as the glycol on the drums could cause a bit of smearing on the first page. As well, norinal smoke detectors are affected hy this smoke, so have to be replaced (about $30 each) in the event that the Smol'e Cloak is used. The level of the fluid used to make the smoke is monitored by the alarm monitoring station. The sensors shut down the pumps to save them in event of fluid depletion. Because the fluids evaporate at different rates, a licensed technician must service the system once a year. Initially designed for banks and lescelry stores, this device now protects server rooms, labs, and other rooms used to house a lot o f e xpensive equipment. Some home versions are installed near the main hall, activated by a panic button in the master bedroom. Smoke Cloak renders ugly exterior window bars obsolete. Next time you pass an unbarred building in a shady area, you might be passing a Smoke Cloak location. 2

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www.canadacomputes.corn THE COMPUTERPAPER BC EDITlON AUGUST 2003

(

T ECH I N T H E R EA L W O RLD

Kids in driver's seat of new wireless technologies PNs+

By Jeff Evans

They were using Si3,IS, constantly, and as easIIy as they tall ed.

bout a year a go, I w e nt to a Toronto media briettng on short messaging services (SMS), a wirejess data technology that lets cell phone userssend and receive short text messages. A presentation showed houri wildl)' popular S,'vIS was in japan and Europe, and how the Canadian tejcos were finally getting their act together to make their next-generation cell phones "interoperabje." alloIving C a nadian

I»

I asked around, and was told condescendingly that "everyone" with a cell phone was using SKIS. Except rne, evidently. I talked with a couple of Canadian wireless industry experts, Todd Beaman, director of enterprise and mobile appjications forEricsson Canada <wwwencsson.corn/ca/), and David Neal, vice-president of new product development at Rogers AT3<T Wireless (www.rogers.com), to find out what had happened to the technology and the market in the last six

wireless phone users to communicate digital info with each other. Fine, interoperable is good, and I did-

01onths.

n t ljllnk nltlch about It «fter t11at.

Then, this spring I began to notice an odd new behaviour;1Iuong many ot nly kids' high school and college age friends. They'd be talking with each other, then

= A9' I

one would stop, pulj out his or her cell phone, silently read something on the phone'sscreen, and tap in a quick reply.

Both Beaman and Neaje. as it turned o ut, were v er y i n t erested i n what Canadian kids were doing with S IvIS. It turns out that there are two user groups driving much of the progress ot' wireless voice and data technologies around the

world. Photosource:M otorola

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WVkWCanadacomputescorn THE COMPUTER PAPER BC EDITIQN AUGUST 2003 3 7

< TECH I N

T H E R EA L W O RLD >

A healthy perspective By Sean Carruthers

One Touch UltraSmart

icrocircuitry ha s become a part of p r e tt y m u c h every aspect of our daily lives, from cell phones to portable digital audio players, to navigation systems for our cars. The ongoing miniaturization of the technology is also helping people stay on top of their own health, right at home. We had a chance tolook at a few new gadgets that will help you stay healthy. According to the Canadian Diabetes Association, over two ntijlion Canadians have diabetes, whether they know it or not. For people who are interested in taking control over regulating and monitoring their blood glucose, computerized monitoring technology is available in the palm of your hand.There arc a number o f p a l m - sized m o n i t oring devices available from a handful ot companies; wc looked at t h e O n eTouch UltraSmart, from LifcScan.

From:LifeScan Canada Ltd.,www.onetouch.ca Estimated price: $99

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Thc package comes with thc glucose meter itself, a device that's a touch smaller thana deck of cards,as w ellas a sampler that holds a lancet on the end of a spring-loaded trigger. You stick a test s trip into the slot on th e top o f t h e meter, use the sampler to obtain a blood droplet from either your fingertip or

forearm, and then apply the droplet to the end of the test strip, which is sticking out ot' the meter. The blood is sucked into the inner core of the strip, where it reacts with a small zap of electricity, and in about five seconds, the meter gives you a result. What's nice about a monitoring system like this is that it allows you to add comments to results you take, including the food you' ve eaten, how you' re feeling, and any exercise you' ve done. As the blood glucose result is entered, the system is designed to display warnings or suggestions as appropriate — if your glucose is dangerously high or low, it will display a large warning on the LCD screen saying so, or if it's on the verge it may just recommend a snack. Also, along the bottom of the device are specific buttons to allow you to enter data at any time about exercise, general health, medications taken, and meals eaten. All of this allows you to better

track your blood glucose levels and how they react to various daily occurrences. The meter allows you to view the information either in log form or as a graph or chart. The OneTouch UltraSmart comes in a small soft-shell case with a belt loop, so you can ahvays have the ki t h a n dy whether you' re at work, home, or out on a walk. Two AAA batteries are included, as is a 10-pack of sterile lancets. Testing strips aren't included in the box, so make sure to buy them separately. Also sold separately is a serial cable interface that allows you to connect the meter to your computer, a s we l l as O ne Touch Management S o f t w ar e f or yo ur Windows PC, INote: the retail price of the OneTouch UltraSmart is $99, but there are incentives available through qualified health professionals, which can bring the price of the unit down to as low as $29. Ask your DEC or doctor for more information )

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38 AUGUST 2003 TliE COMPUTER PAPER BC EDITION www.cansdacamputes.corn

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T H E R EA L W O RLD

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Centrios Infrared Ear Tkermometer Centrios Blood Pressure Monitor From: InterTANCanada, wirw.radioshack.ca Estimated price: 540 (thermometer), 560 (blood pressure monitor) Taking control of your health at home doesn't necessarily mean drawing and testing your o w n b l o od — there are always the basics, and ways to make them even easier. Radio Shack's Centrios brand now features two new products to do just that. The Intrared Ear Thermometer looks almost like a t ube ot t o othpaste, but with an LCD on one side and an infrared sensor on the tip. When you press the scan button on the side, the infrared sensor takes 512 readings within one second to determine your temperature. When done, the LCD shows your temperature along with a s m all f ace to

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emphasize how you' re doing: a smiley face if you' re within a normal range, and an unhappy face ifyou're running a fever. A memory setting allows you to store 10 readings. The unit is powered by a single CR2032 watch-sized battery, and comes with a protective case for storage.

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Centrios also offers a new B l o od Pressure Isfonitor, which you fasten to your wrist using an i n flatable velcro strap. All you have to do is make sure the back of the unit is properly positioned over your wrist's pulse point, press the button, and let it do its work. It inflates automatically, and takes your b l ood pressure and pulse as it deflates (for the record, mine is a touch higher than it should be; maybe I should take some time off). It uses two AAA batteries (not included), which are a bit tough to install, but T he whole t h ing i s not i stored in a reasonably small plastic case when not in use. 2

-1.5M ADSL connection - 3GB data transfer included /month - 5 email accounts -Supportup to 2 Internet devices - 10 Hours of dialup access - 6 month contract — additional traffic $10/ GB

Additional dialup hours will be charged at a rate of $1.00 per hour to non-unlimited packages. All prices are in Canadian currency plus applicable taxes upon invoicing. All services are subject to availability. Prices are subjecl to change without notice.

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vrwwcanadacomputes.corn THE COMPUTER PAPER BC EDITION AUGUST 2003 39

H AND S Welcomes Purchasing Orders Around The World!!! Web Site: www.jtcomp.corn E-Mail: ) tcomp@j(comp.corn Fax: (604) 264-9663 54~65 rs c

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Cleaner XL still must-have video tool,despite annoying tweaks By Emrtt Townsend any people who work with digital video have it easy. They know exactly where their video is coming from (say, a DV camera) and exactly where it' s going to go when they're done with it (say, a Windows Media file). The rest ofus never know where our latest video is coming from, what condition it' s in, or where it's going to go.

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From:Discreet, www.discreet.com Price: USS599 Systemrequirements: Windows2000/XP So to cover every possibility, our hard drives can become cluttered with multiple programs for converting and cleardng up video in every conceivable format. On the other hand,there's always Cleaner, the latest iteration of which is called Cleaner XL. (The newest Mac version, for OS 9.1 and OS X 10.1, is Cleaner 6.) Cleaner's job is to take a source video file, convert it to exactly the video resolution, frame rate, and audio sampling rate you need, and spitit out in the form at youwant. Along the way, it can cl.ean up the image,crop the frame, adjust the colour, and more. The lasttime I used Cleaner was about three years ago, when it was owned by Media 100 and called Media Cleaner Pro. W hat Iliked about it then was that it was only ascomplex as you needed it to be. Creatinga batch job was a matter ofdragging several video fiLes into the job queue window,and assigning each file an output profile — say, a QuickTime file at 15 frames per second (fps) scaled to half the original image size, or a 30 fps AVI. If you

needed to do some extra tweaks,like changing the colour space or resampling the audio,you would go to the appropriate subsection in the profile and select only what you needed;the options you didn'tneed remained hidden unless you clickedon their tabs.Once you were done with your settings, you started the baLL rolling and found something else to do while the file encoded. Cleaner XL has a similar workflow, but I'm not sure I hke its embellishments. For one thing, every file in a job now has to conform tothe same frame format (NTSC or PAL, for instance) and aspect ratiobut isn' t the whole point of using a batch processorto let the computer sort out the difference between different files? In theend, the results are the same; it's just thatifyou want to convert several files that are i n d i f ferent formats or aspectratios,you have to create separate jobs, put files in the appropriate job, then put eachjob in the queue — adding several stepsto what used to be a streamlined process. Other than that,Cleaner XL performs just as well as its ancestor. Selecting an encoder gives you control over every possible parameter of the output file format; the audioand video tracks can be extracted separately; colour and sound can be adjusted almost any way you like. A splitscreen preview provides an easy way to see how your settings will affect the final look of your v)deo. Some notableimprovements include the ability to convert the same source file into several output files simultaneously, even to different Locations on your hard disk, network, or ftp site. The Watch Folders feature allows you or other network users to drag and drop files intodesignated folders forautomatic conversion. Anotherbonus: CLeaner can ouput files specifically fo r t h e i n c luded Kinoma Producer, providing an excellent way to preparevideo for Palm OS-based handhelds. With its steep price tag, Cleaner XL isn' t for everyone. But if you work with video professionally — or even if you' re just a prolific amateur — it's almost a necessary addition to your toolbox. U Emru Townsend (emru@pobox.corn) swears hjs video didn't kill the radio star.

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wwwcanadacompures.corn THE coMpUTER pApER Bc EDITIQN AUGUsT 2003 4 1

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TECH I N T H E R EA L W O RLD

Kids in drivers seat Continued Mm page 56 One group i s t h e b u siness power users: financial industry people, stockbrokers and investment bankers and such, who live with their phones, get stock prices and news headlines, and send and receive email and messages necessary tor staying up t o d ate and making fast decisions. The second, larger group is young peopl», who have eagerlyadopted the successivewaves of wireless services as a medium for staying connected with friends, tlirting, chatting, playing games, and picking up useful information while it's still fresh. Motorola's TV ads for th e " M o to" lifestyle (direct. motorola.corn/hellomoto), with wild club kids and chic cosmopolitan stylishness, only show part ot the appeal of wireless for the young. Wireless social connectivity is a 24-hour a day reality, not only a Saturday night fever. About t ou r p e r cent o f C a n adian phone users, or about 400,000 people, have picked up the SlsIS habit — most of th»m in the last six months. That num-

ber is expected to double and quadruple over the next year, as the number of new phones with SMS capability increases, and more users discover the appeal of SMS. One reason SMS is such an easy sell to young people,according to Bcaman and Neale, is that kids were already big users of Instant Messaging, email, and chat on their computers, as well as dedicated cell phone voice and pager addicts. SMS c ombines the computer and p h o n e mediums, and is portable. The importance of a private, immediate way to contact one's friends is shown by the proportion of disposable income young Canadians will spend on their cell phones:monthly hills of 540to $100 are common. A high percentage of kids buy their cell phone time on a pay-as-you-go basis. Neale claims that there is a combination of group tashion and individual freedom to SMS, which is very appealing to young people. "It's an intimate I'orm of communication," he commented, noting that this demographic places a lot of emphasis

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both on being accepted by their group and forming an individual identity. The private nature of SIslS serves both needs. Beaman looks ahead at regular waves of new wireless hardware and applications hitting the Canadian market over the next three to four years, as higher speed services and m o r e p o w erful phones with b etter screens, built-in cameras, and the ability to run Java software become more common. Bcaman also claims that photography and even Webcam-style video over phones will become popular over the next five years, along w i t h g a mes, enhanced email, and Web browsing. In a recent Ericsson survey, 56 percent of Canadian respondents claimed to be using cell phones, well behind the 93 percent of respondents in a Swedish surv»y. Beaman notes that if the parts of the population not surveyed (children, people living outside of cell phone coverage areas) were counted, the actual cell p hone using p o p ulation w o ul d b c roughly 30 to 32 percent of the total p opulation, o r ab o u t 10 m il l i o n Canadians. The cell phone market is still growing steadily, and looking three to four years ahead, Beaman expects to see a real 50 percent penetration rate, or about 15 million Canadian cell phone users. The next leading edge of wireless is claimed to be m ultimedia messaging: pictures, sound, music, and animations. Some of thesesersices are already happening in the U.S, but there is a bit of a lag in C anada, as the l o cal service providers wait to sec how it tlics down south. Some of the first serious multimedia phone offerings may be rolled out for the holiday season at the end of this year, and looking out a couple of years ahead, there' llbe more phones and more services capable of handling streaming types of media: television, news clips, music, live feeds from concerts, and other public events. When the phone networks' servers and switches are upgraded to third-generation or 3G technology, we may see those streaming apps become very popular. And when every phone comes out with a buiJt-in lsIP3 player, and there are millions more users, the prices of the

new services will also come down. When asked whether there'd be security and privan p r oblems with nextgenerationphones, Bcaman laughed and "no more so than the Internet," which was notvery reassuring. He said wireless is just as secure, maybe more so than a desktop PC, because it's not as easy to capture data wirclessly due to phenomena such as frequency hopping. But even if you dn manage it, the data's very much the same, neither less nor more secure than the Intern»t.

Phone fashion report Next year, according to Beaman and Ncale, almost all new phones will have colour screens as a standard, with most also having the capability of handling multimedia messaging at current transmission speeds, with games and downloadable Java applets among the options. Thc average cell phone user trades up to a new phone about every 18 months, so within a fcw years, most Canadian users will be carrying a new generation phone: depending on economic conditions, up to 20 million new phones may enter the Canadian market, according to Beam an. According to Beaman, Ericsson curr ently has a s m a ller s h are o f t h e Canadian cell phone market compared to industry leaders Motorola and Nokia, but its market share has been increasing steadily in recent years, and it's looking at its sophisticated new m u l t imedia phones to give it an edge. Both Neale and Beaman expect that young Canadians will always be disproportionately interested in new communication and entertainment technologies, but today's early adopter kids will grow up and turn into business users who are very tech-savvy and accustomed to spending on telecom services. Because ofthis group's acceptance of svircless services, they' ll become more widely spread even year, as today's kids go to university, graduate, and tind iobs, and the wireless lifestyle becomes the standard. 3

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A ••

wwwcsnadacomputes.corn THE COMPUTER PAPER BC EDITION AUGUSi 2003

Plus! audio tools excellent, but video, photo utilities fall short By Emru Townsend

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icrosoft cl.aims that i t s P l us! Digital Media Edition is "the ultimate photo, music,and movie enhancement pack for Windows XP," but that'sa little off the mark. The photo and movie enhancements amount to Plus! Photo Story, which rather lamely helps you unleash your inner Ken Burns; 50 new effects and transitions for Movie Maker 2; and an easy way to transfermedia to PocketPCs. Ultimate? Hardly.

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Microsoft would have done well to scrap the photoand movie aspect and callthis collection of Windows XP add-ons Plus! Digital Music Edition. Like the original Windows 95 Plus! pack, the programs are at turns useful, questionable, and frivolous — but if your main concern is digital music, and you don't mind heLping Microsoft's Windows Media Audio (WMA) make further gains on the MP3 format, the emphasisison "useful." My two favouriteprograms in the bundle are Plus! Analog Recorder and Plus! A udio Converter. (In f act, al l o f t h e included programs are "Plus!" something or other; I won't bother mentioning it again, I promise.) AnaLog Recorder turns your tapes and records into digital audio files — something other programs have been doing for years, but never with this kind of simplic-

ity and elegance. After plugging your tape deck or amplifier into your sound card, AnaLog Recorder asks you to play one of the louder segments of the music you intend torecord; it uses this to automatically set the highest recording level it can get away with using without distortion. Then it's just a matter of clicking Record and playing your tape or record. When you' re done recording, the program breakseverything up into separate tracks (you can recombine or further split them if necessary). All you have to do is apply pop and hiss reduction, if y ou' re so inclined, and provide data l ike t rack names, album title,and artist. The pop and hiss filters are very simple — each one is either on or off — but they work well with most source material. I f y o u' re finicky, you' ll want to stick with more advanced software. Audio Converterdoesn't do anything new, either — its sole purpose in life is to convert existing audio files to WMA. You could dothe same thing with Microsoft's free Windows Media Encoder utility, but that's really geared for people who need fine control over their settings, want to create streaming media, or don't mind doing a little scripting to handle multiple audio and video files. Audio Converter's spare but clearGUI enables anyone to easily convert whole folders of audio files to WMA with just a few mouse clicks. The two otherprograms in the "useful" category are Alarm Clock and CD Label Maker, but both are fLawed. Alarm Clock is a Windows clock radio, only with music from your collection instead of a radio station.You can set an alarm to repeat, increase in volume over time, or recognize a key as a "snooze" option (which implies that your computer is a little too close to your bed). All of this is fine, but if you exit and restart Windows, Alarm Clock doesn'trestart with it— unless you have the presence of mind to go into the optionsand make sure it does. CD Label Maker does what itsname says,using playhsts to generate a list of song titles. It's pretty straightforward, but

Continued an page48

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art oreven create a custom one-key signature. All fonts are compatible with standard PC and Mac programs like Adobe Photoshop.Combining Fontographer with Ulead'sCool 3D or other 3D font manipulation packages further expands the creative possibilities. Import a bitmap logo into Fontographer and set a key, and you will be able to import that graphic into your documentation, creative work, and publications with a singlekeystroke and a couple of mouse clicks. For t h e adv a nced t y p o grapher, Fontographer offers the opportunity (and challenge) of creating your own commercial typefaces. For the beginner or desktop publisher, it's a handy tool to expand the usefulness of your existing font collection. It is easy to create individual characters and designsin Fontographer ifyou have any experience with vector-graphics programs like Adobe Illustrator or Freehand. If not, there is a learning curve; it can be challenging figuring out t h e d i fferent image formats required if y o u d on' t already have hands-on experience. The documentation is simple and straightforward, however, with easy to fol.low tutorials included in the printed manual. It's a little more challenging to beginners who will have to figure out such prerequisites as metrics, kerning, and leading, but the more you pl.aywith the Fontographer, the faster you' ll pick up the basics. For Windows users, the interface is not totally intuitive. There are no mouse-over help tips on the tools, and the help file is not illustrated, which can make figuring out the various tools a little challenging at first.These are documented in the accompanying manual,however. Fontographer is compatible with Mac OS versions up to 9.2.2, as well as Windows 95, 98, and NT. However, the program is not compatible with Mac OS X, and thosewith systems running Windows 2000, Me, or XP may have compatibility issues. 3 Brandi Jasmine is a freelance writer, illustrator, photographer and new technology junkie. You can write to her at bj@brandijasmine.corn.

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Working on scenarios in Excel preadsheets are great at answer"what-if" ing questions: design a works hect in w hich you change a couple of numbers and it will II show you the results I of t h os e c h a nges instantly. Being able to manage theresults will help you test your scenarios, allowing you toeasily switch between sets of data and compare results side by side. Enter Excel's scenario manager. This tool letsyou save the sets of data you place in cells of a worksheet model and easily restore them rather than entering them again.It can also be used to create summaries for the scenarios you' re testing, allowing you to compare both the data andresultsside by side. This month, I' ll show you how to use the scenario manager to compare various savings goals, so you can see how the finalamount saved varies depending on a number of scenarios. We' ll create a very simple worksheetfor use with the scenario manager that will also be a fully functionalworksheet model. The savings planner will calculate the amount you save over aperiod of time based on an initial deposit and additional periodical payments.

C3 2 50 0 C4 100 CS 0$ C6 10 C8 =FV(C5 12,C6'12,-C4,-C3 The formula in cell CB calculates the amount you' llhave saved at the end of 10 years ifyou invest $2,500 now and add another $100 everymonth, earning four percentannual interest calculated monthly.The negative amounts in the formula are used because you are making payments out. The result for this savings scenario is $18,452.06. You will need to format cells C3, C4, and CB to display currency and cell C5 todisplay percentages.

Naming cells Make it easier to read and interpret results by naming the cells containing the variable information: i.e. cells C3 through CB. You will change the values in cells C3 through C6 to test results in cell CB. To name the cells, highlight the block of cells from B3 through C6,click Insert, Name, Create,select the Left Column checkbox, and clickOK. Repeat this process to name cell CB, selecting cells B * and CB, then clicking Insert, Name, Create, etc. The result will be that each cell in column C thatcontains data willbe named, using the headings opposite the cell in column B.Ifyou select cell C4,for example, the name in the formula bar will be Additional monthly deposits. Using the Name, Create feature to name cells replacesany spaces in the name with an underscore. Naming cells this way allows you to refer to them by their names rather than cell references. So, cell C5 becomes Interest rate, making it easier to identify itscontents.In fact you can, ifyou wish, replace the formula in cell C8 with this formula:

The basic calculator To createthis worksheet model, open a new Excel file and enter the following data intothe cells shown: Cell D ata B3 Ini t ial amount deposited 84 A d d itional m~onthl deposits 85 Int e rest Rate 86 Yea rs to save 88 Total AmountSaved

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The scenario manager doesn't require you to name the cells, but it is recommended becausethese names (rather than cell references) are used as headings in the scenario report.

Create a scenario

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You cannow run a what-if analysis on this worksheet. For example, check to see what wouldhappen ifyou could get five percent interest instead of four or if your initial d e posit was $5,000 instead of $2,500. Todo this, change the figure in cell C5 to,05 (which is five percent) or alter the figure in cell C3 to $5,000. As you start playing with the data, you'll want to save your changes and the subsequent results using the scenario manager.To do this, begin by putting the data backto the way it wa s when you first created the worksheet.Select cells C3 through C6, click Tools, then Scenarios, and click Add. The first scenario will be the original data, soin the Scenario Name area type Original plan and check that the Changing Cells area contains the reference C3:C6. Click OK. In the Scenario Values dialogue, make sure the following appear in the list from top to bottom (alter them if needed): 2500, 100, .04, and 10. Click OK. The Scenario Manager dialogue will appear again with your f irst scenario appearing in the list under the name Original Plan. Add another scenario by clickingAdd. Type the name of this scenario as 5,000 initial savings and click OK. This time you' ll test the scenario of investing $5,000,so make sure the following appear in the list from top to bottom (altering them if required): 5000, 100, .04, and 10, Click OK.

'~ j ~ x

Use the Scenario manager dialogue to enter data and name scenarios in your worksheet.

Add a third scenario called 5 iyo interest rate in which the interest rate is five percent. This time the settings will read (top to bottom):2500, 100, .05, and 10. Click OK to addthis scenario. One final scenario will allow you to compare the resultsof making monthly payments of$110. Add this scenario, calling it Extra 510 deposit, and set the variables to: 2500, 110, .04, and 10. Dick OK. Back in the Scenario Manager dialogue click Close to exit the Scenario Manager dialogue and save your workbook calling it savings plan.xls.

Viewing a scenario To view a scenario, display the Scenario Manager dialogue by c l i cking Tools, Scenarios,select the scenario you want to display from the list, and click the Show button.The worksheet willchange immediatelyto show the results of the scenario you' ve chosen. If necessary, move the ScenarioManager dialogue to an unused part of the screen by dragging its title bar so youcan see the results of applying the scenarioto the worksheet modeL If you use the Scenario Manager a lot, you can make iteven easier to view your

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W orking on scenarios in Excel

Continu &r ea/7/poge50 different scenarios by adding a Scenario dropdown listbox to your toolbar. To do this, click View, Toolbars, Customize, and click the Commands tab. From the Categories list, click Tools, and from the Commands hst,scroll down to locate the Scenario dropdown list. With your mouse, drag thisout of the dialogue and up and onto one of your visible toolbars. Let go

and the dropdown list box will appear on t he toolbar. Click Close to e xi t t h e Customize dialogue. Now you canview the results of applying anyof the scenarios to your worksheet by choosingthe scenario name from the Scenario dropdown list. If necessary, you can edit a scenario from the Scenario Manager dialogue to change the figures it applies to your worksheet. To do this, click Tools, Scenarios, and click the scenario you want to alter. Click Editand OK and you can change the figures in the dialogue to your new choices. Click OK then Close to finish. Notice that when you edit a scenario, the original version changes permanently. If you really want a d i f f erent additional scenario instead,use Add rather than Edit. Only use Edit when you really want to discard

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the orig1nal data. You can also add new scenarios using your New Scenario dropdown list on your toolbar. To see how this is done, alter the worksheet so cells C3 to C6 display as follows; $2,500, $200, .04, and 10. This will test the scenarioin which you double your monthlyinvestment. To add this as a scenario, highlight cells C3 to C6, click the Scenario dropdown list and type Double monthly payments, and press Enter. You'll now see that the new scenario appears inthe dropdown with the other scenarios you created using the Scenario Manager dialogue. View it as you would any other scenario by clicking its name.

c lick Tools, Scenarios, and click t h e Summary button. From th e S cenario Summary dialogue, click the Scenario Summary optionand ensure the entry in t he Result C e ll s a r e a i s CS (or Total Amount saved). The results cell contains the figure you' re interested in seeing— the amount we willhave saved if we apply these figures to our model. Click OK to conhnue. A new worksheet will appear in your workbook containingthe scenario summary report. This is a horizontal table that is already formatted neatly in Outline form.

•

tons alongthe top and leftof the workbook to collapse or expand different parts of thesummary to show more or less of your data.Each of the scenarios you create,as well as the values in the worksheet at the time you created the scenario report, will be displayed. Notice that the cell names you assigned earlier have been used as the row headings, so the information is easy to understand. You can printthis worksheet as you would any other Excel workbook and even generate achart from the results.To do this, drag over cells D3 to I3 (or E3 to I3 if the first column contains data from a scenario that appears elsewhere in the

The scenario manager is a handy tool for managing multiple scenarios. You can storedata in it and, when you select a scenario to view, the tool will replace the currentworksheet values with those it has stored for that scenario. Scenarios are saved with your worksheet so t hey' ll always be available for viewing and printing. It is also possible to summarize your scenariosinto a handy table so you can compare the results of each scenario side by side.To create a summary worksheet,

•

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Click the "+" (plus) and "-" (minus) but-

Create a scenario summary

•

table), then hold the Control key as you drag over cells D11 to I11 (or E11 to Ill). Click the Chart Wizard button on the toolbar andstep through the process of creating a chart from the data The chart will. show the final savings for each scenario.

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Creating a chart from the scenario summary table is a very quick process.

As you can see, scenarios can be an important and useful addition to your Exceltoolkit.Once you understand them, you' ll find plenty of ways use scenarios to analyze data, from calculating savings plans and mortgage repayments tocost and productionsituations. C3 Helen 8radley specializes in writing hands-on tutorials. Her columns appear regularly in a number of publications in Australia, the U.K., and the U.S. Contact Helen al helen@helenbradley.corn.

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54 AUGUsT 2003 THE coMPUTER PAPER Bc EDITIQN www.canadacomputas corn

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to talk to them, here'sanother idea. Smart Mo dul a r Tech n o l o gies (wwwsmartm.corn) is offering a Bluetooth enabled USB adapterthat the company says will add Bluetooth functionality to the PC and will allow users to create a piconet— a network of up to eight Bluetooth-enableddevices. The adapter is compliant with Bluetooth 1.1 and USB 1.1, and carries a suggested retail price of US$34.99.

Continued on page80

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Final Cut Pro 4's simple, versatile Soundtrack impresses hen Final Cut Pro 4 wa s reLeased at 4 p .m. o n J u n e 1 4 , there were parties at most Apple stores across the country, We attended one such •. e vent an d h a d a chance to play around with thenew version.We came away very i mpressed, especially w it h t h e n e w Soundtrack program. Soundtrackis an easy-to-use program that allows you to build soundtracks for your movies using hundreds of built-in samplesand loops. You select the category you want from thesidebar, choose a clip, then drag it onto the timeline. In the timeline you can see all the layers of audio you are running, and can control the inand out points of each. We watched customers playingwith Soundtrack, and within minutes they were creating simple, catchy compositions. Soundtrack will truly help novice editors give their projects a professional edge with their own compositions. The otherbig new feature, which we also tried out, was LiveType. The built-in effectsinclude some wild fonts, animated type effectsand backdrops, and it's very easy to create a complex animated title in a short time. Both LiveType and Soundtrack are separate from the main Final Cut interface, and you can choose to installjust the componentsyou want. While the learning curve for both programs is easy, the requirements are quite steep. Final Cut Pro 4 ships on four DVDs, one each for Final Cut and Soundtrack,and two for

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LiveType.We saw it demo'd on a single-1 GHz G4 Tower,and it seemed to run well, althoughthe machine only had 256 MB of RAM, whichsimply isn't enough for many of the real-time effects. We' re looking forward to seeingthe new DVD Studio Pro 2.0 and t r y ing o u t t h e i n t e gration between the two packages. Final Cut Pro 4.0 is available now for $1,499. DVD Studio Pro 2.0 will be available inAugust for $729.

Price drops on all Apple laptops Once again, Apple has announced an unexpected price drop, this time for its laptop lines. It's good news for consumers and retailers aLike, and laptop sales have seen a bigboost in the past few weeks. There are several reasons for the drops, t he first being the fluctuation in t h e

Canadian/U.S.dollar exchange rate. The recent rise in the value of the Loonie has been so drasticthat the difference on some machines was more than $500 between the U.S. and Canadian Apple stores. The otherreason for the drop, though, is the imminent release of a new 15.4inch P o w erBook G 4 , coc '.enamed Aluminium. Although there has been much talkabout a refresh to the 15-inch PowerBook since the 12-inch and 17-inch models debutedin January, it hasn't happened, in part because there was still plentyof stock in the channeL With price drops ofup to $800 on some models, it won't be long now before Apple has sold most ofits stock of PowerBooks, making summer the perfecttime to refresh the line.

There area few important changes to note in the new pricing, particularly conc erning the 12-inch model. It i s n o w priced more like an iBook, which is a good thing considering its specs are more iBook than PowerBook. Ifthe next revision of 12-inch G4includes Level-3 cache, a DVI port, and FireWire 800 then it should go back upin price as a compact PowerBook. With its current feature set, the new price seems rightwhen compared with a 900 MHz 12-inch iBook. Also,the 15-inch PowerBooks are the cheapest they' ve ever been, with the top-of-the-line model available for well under $4,000. They got the steepestprice cuts because they are the mostoutdated model, but if you don't need BLuetooth, Airport Extreme or FireWire 800, a 1 GHz PowerBook 15-inch is a great machine. The model.that replaces it i n t h e r evamped lineup is bound to be $4,500 to $5,000.

A RE YOU DREA M I N G ? 14-inch display, 2 5 6Mb Ram, 30 G Ha r d d r i ve, DV D-ROlvi and CD-RW Combo Dr i ve, I n t e l W i r e less Lan. .. all for only yd ~1 ~I A~ A wF

Stop pinching yourself and check it out at www.syntaxcanada.corn. Price includes an instant 5100 manufacturer rebate plus a free Logicechtc' optical mouse. This li mited time offer is only available at RichrmOnd Center from 1uly 8 t h t o August 3th and Coquitlam center from August 11th to 17th. Prices may change without not~ce. All notebooks has a one-year limited vvarranty. For more information, p/ease visit www.syntaxcanada,corn. 56 AUGUST 2003 THE COMPUTER PAPER BC EDITION 525Nv59 2caitadaconiputes.corn

Continued on page58

Mon.- Fri.:10:30 — 19:00 Saturday: 11:00 — 19:00 Sunday: 12:00 — 19:00

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Asus P4 S533-X P4478pin M/B 256MB DDRPC2700, 1.44 Floppy Drive Built-in 6-Channel Sound, D-link 10/100 GeForce2 MX400 64MB DDRw/TVO AGP 40GB 7200rpm ATA133 HDD 52x24x52 CD-RW w/Bum Proof Internet Keyboard & Optical Mouse Altec Lansing AVS300Speaker (3pcs)

Asus P4P800-DX i865PEBxAGP 512MB DDR400 PC3200, 1.44 Floppy Drive Ceforce4 MX440 64MB DDR&xAGP Box 80CB 7200rpm HDD 52x24x52 CD-Writer Creative Inspire 2500 5.1 Sound System

MS Opti calMouse& Internet KB Combo 18" ATX P4300W USB Front Case

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AsusA7NBX /A7NBX-Deluxe .....5 IBO/188 Asus A7VBX X/ P4C800-DX..... . . .$99/269 Asus P4P800/ P4P800-DX ........$175/205

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Cigabyte K7VKMP All-in-one USB 2.0 ...598 Cigabyte CA-7VAX1394/ CA-7VAXP$110/139 Cigabyte GA-7VAX-A/ 1394 .......$115/139 I NTEI. D875PBZLK ..... . . . . . . . . . . . .$239 MSI K7N2Delta-L Nforce2 DDR400,USB2.0S129 MSI K7N2C-L Nforce2 DDR400,Ag-in-one5149 MSI 875PNeo-LSR/ Neo-FIS2R ...4215/255

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r,1Monitor AOC 17".27mm /17".25mm FIat ..$165/169 AOC 19" .26mm..... . . . . . . . . . . . . . . $225 NEC 17" FE700+/19" AS95F .....$185/329 Samsung 763MB 17" Magic Brightaiw .5229 Samsung 957MB 19" Magic Bright ....$369 Samsung 19ln 19" Silver/Black LCD....S929 sony 17" c220R/ 19" G420S.....$425/575 Viewsonic 17 VC700 LCD Analog ......5675 Viewsonic 18" VX800 LCD Digital/Analog $950

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Iylaxtor 40/60/80/120cB 7200$85/110/115/145 Maxtor 120/ 160GB BMB ....... .$169/229 Seagate 40/ 60GB 7200rpm .......$88/110 Seagate 80/ 120CB 7200rpm .....$115/149 WD 80/ 120CB BMB 7200rpm ....S129/169

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),'q Keyboard 4 Mouse Logitech CordlessOptical Combo (EkteDuo) .S99 Logit ech InternetPS/2 Keyboard .......518 Logitech Optical Wheel Mouse. ... . . .518 F ujitsu 8729/ 4725 KB.... . . . . . . . . .$18/65 M S Natural Hite Combo ..... . . . . . . ..$49 MS Multimedia Combo ...... . . . . . . . .$38 MS Wireless Optical Combo ..... . . . . .$75 W in 98 Keyboard ...... . . . . . . . . . . . . . .$8 • Limited quantity

Sony/ LG/ Lite-on I ex DVD .....$49/49/50 Pioneer 16x DVD White/Black ...... . . .$59 Lite-on 16x DVD Black,... . . . . . . . . . .$55

),g CD & DVD Nriter AOpen 52x24x52w/)ustlink...........$63 ute-On52x24x52 RetailBox ..........$65 LG 52x24x52w/software/ Black .....559/65 Lite-on 400D 4x "- & +" Retail Box ....$389 Pioneer DVR-AOS 4x "-" Retail Box ....$299

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ASUS A7N8X-DXDDR-400 BXAGP/Raid/fw 512MB DDR400 PC-3200, 1.44 Floppy Creative Sound Blaster Audigy2 OEM MSI CF4 TI4200 12&MB VIVO Box Western Digital 80GB 7200rpm BMB 52X24XS2 CD-RW Creabve Inspire 25002.1

Internet Keyboard & Optical Mouse Antec SX&35 II 350w P4

Pleasecheck website: www.a-link.ca for DaBy Spectals'

Monthly Printing Specials: HP 1000/ 1200 Laserjet .. . . $ 2 79/569

LexmarkX75 all-in-one .... . . . . $ 135 Canon i 320 Bubble-jet.. . . . . . . . .$ 8 8 Samsung Laser-jet 1210 .... . . . .$ 2 3 5

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pap Motherboards

XP 1000/ 1200/ 2400/ 2500 Barton XP 2500+/2000+/3000+/3200+sfxIMIu $609/ 629/ 639/ 659 $1119 / 1229 / '1349/ 1619

we carry Ater, Asus, Fuinsu, IBM 4 Hp Notebooks, please check our website www.a-link.ca and dick "Notebook" or "Advanced Search" for details! '

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(,) Video Card

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Asus V9180 GeForce4 MX440 64M DDR, AGP BX, TV-Out, DVI, Retail ..... . . . .$105 Asus V9280 GeForce4 Ti4200 128M DDR, AGP BX,TV-Out, DVI, Retail ...... . . .$185 ATI 7000 64M DDR w/Dual & TV-Out oEM$60 ATI7500 64M D DR64/ 128M 8 Box .575/IOS ATI 9200 Bx 128M 8DVI, TVO/ VIVO S125/I 35

Canon i320/ i550 Printer ..... .. . S88/169 Canon i850 Printer ..... . . . . . . . . . . . .5215 Epson Stylus Color C42UX ....... . . . .SS9 Epson Stylus Color C82 ...... . . . . . . .$188

Intel SCS2DD SU Case w/650W

Lexmark E210/ X75 All-in-One.....$405/I45 Samsung Laser ML1450..... , . . . . . . . $425 Samsung Laser ML1750 ..... . . . . . . . . $429 Epson 1260 Photo .... . . . . . . . . . . . . . $129 Epson1660 Photo ..... . . . . . . . . . . . .$209

Intel SE75D) HG2 (E7501) Intel XEON 2.4G 533MHZ ( x2 ) 512MB DDR 266 ECCRE( . ( X2 ) SX-6000 6-channel ATA100 Raid

r,'1 Sound Card a Speakers

Quantum)BC68pin SCSIHD

ATI 9600 Pro 128M DDR Retail Box ....$2ss ATI 9700 Pro 128M DDRRetail Box ....5459 ATI 9700Pro 128M DDR all-in-wonder Box$495 ATI TV Wonder PCI VE/ USBRetailBox 575/115 Leadtek CeForce4 Ti4200 128M DDR,AGPBX, TV-Out, DVI, Retail..... . . . . . . . . . . . $175 (For Leadtek, please call for Ihe best price in town)

AOpen 4-Channel/6-Channel......$18/28

Leadtek 2ooo xP Deluxe Tv Tuner......580 Matrox Csso Millenium Dual Head

Creative SB Uve 5.1 ...... . . . . . . . . . . . . $49 Creative SB Audigy OEM w/Firewire .....$95

DDR 32M ..... . . . . . . . . . . . . . . . . . . $149 MSI CeForce4 MX440 64M TVOut BXACP.$88 MSI CeForce4 MX440 128M DVITVO BXACP $149 MSI GeForcea Ti4200-TD 128M DDR, BxAGP, DVI, TV-Out Retail Box ......5185 MSI GeForce4 Ti48OO-TDBXI28M DDR, DVI, TV-OUT, Dual Retail Box .... ....$209 MSI Gerorce4 TI4800-VTDBX128M DDR, VIVO, DVI, Dual Retail Box....... ...$225

creative sg Audigy2QEM/ Retail Box 5Ios/Iss

Lifeview 2000 TV-Tuner w/Remote Retail $65 Lifeview 3000 Tv-Tuner w/Remote Retail 58s

Network Card 3Com 3C905-TX..... . . . . . . . . . . . . . . . . 559 3Com SC980-TX Server 10/100...... . . .$155 D-linkDE-530+ 10/100Mbps ..........,S20 P CMCIA 10/100 NIC... . . . . . . . . . . . . . . . $ 45

4/ 8/ 16 Ports Hub . ..... . . . . . . .$22/35/95 4/ 8/ 16 Ports 10/100 Switch .. ..$29/39/115 Linksys/ U.S.Robotics 4 port Router......$79 IU45 Cable ...... . . . . . . . . . . . . . . .S0.20/ft

• An Prices are subject to change without notice & refiect S.Ottk Cash Discount

Power supply

We also carry Intel, IBM & HPserver systems & parts, please check our website: vvvvvv.alinlLca and click "Advanced Search" for details!

The price for servers is negotiable!

Creative SB LtvePlaimumAudigy2 6.1 Retail .$249

creatwe Inspire 2500 2.1 ..... . . . . . . 360 Creative Inspire 4400 4.1 .... . . . . . . . . $69 Creative Inspire 5200 5.1 .... . . . . . . . .$98

Auditek Subwoofer/ Multimedia Spkr .518/8 Altec Lansing AVS-300W 3 pieces ......535 Altec Lansing ATP3W/ ATP38 Spkr ...$85/90 Altec Lansing 21002.1 (Dark Blue) Retail $115

P>$ Digi Cam h Camcorder We carry many major brand of Digital cameras a camtorders. please check our website for the latest prices or call us for the best deal in town! Canon PowershotA3OO/ A70 .....$2BS/459 Powershot 5230/ 5400..... . . . 5549/635

Powershot 545/550/ C3 ..S739/825/1025 Olympus Digital C74O ...... . . . . . . . .$739

p,'qSCSl 4 UPS Storage We carry many major brand of SCSI a UPS, please call or cha«kour webstte for deiads A daptec 2940U2W..... . . . . . . . ... . .5135

Adaptec 19160/ 29160/ 39160 ..$199/249/305 Adaptec 20055 Raptor 0 CH Raid ......$355 Adaptec 2015S Raptor I CH Raid.......$355 Tekram395U/395UW PCISCSIKit ...$49/75 Seagate 36CB (68/ 80 pin) 10K U320...$305 IBM 18/36GB 10,000rpm (80 pin} ..$188/288 IBM 36GB 15,000rpm (80 pin) ...... . S525 Maxtor 73CB 10,000rpm (68/ 80 pin)...$695 Maxtor4OCB US82.0 3000LE forPC/Mac $249

lomega ZIP 100MB USB / Disk ......$149/15 lomega ZIP 250MB IDE Int ..... . . . . . . $118nb lomegaZIP250MB USB EXt...........$185 "

• AII brand names and trademarks are registered to their respective owners

wwwcanadacomputes.corn TIIE COMPUTER PAPER BC EDITION AUGUST 2003 5 7

< PL A T F O R M

Lougheed Hwy 0

ux 108 - 3989 Henning Dr.

-4993 - 2003 Home /Office PC Intel Pentium 4

Internet PC Intel Celeion - 2.4GHz processor

Intel P4-2 4GHzprocessor Gigabyte xxAsus S478 MolherBoant t8 ATX TowerCase 350WPS 512MB DDRPC2700 RAM 80GB 7200RPMEIDE HDD 1.44MB Roppy drive

GeForecz 32MB AGPVideot$

Gertxce4 MX44064MBDDRAGPTV/out Sound Blaste Live sound card OEM Altec LansingAVS3003-pc speakers. 10I100BT PCInetwork card

Gigabyte or AsusS478Mothedtoard 18 ATXTower Case300WPS 256MB DDRPC2100RAM 40GB 7200RPht EIDEHDD 1.44MB FieppyDnve 52x24x52x CDR-Wdnve lt27itnO+

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WindowsXPHome$149 Windows XP Pro $249

Sony VAIOexdusn e sottware: Giga Packet - personal VideoRecoidex

Click Io DVD - DVDCreation at www.dell.ca. PelureGear Studio - DigitalPhoto 2- save your card ID and Dvgale Plea - Digital VideO age-Digital Music send to Compu2000 for SnnicSt VAIO Media - Network File Shanng

your discount".

Some entry-level models do not qualify for discounts. Call store for detail.

one year SONY carry-in warranty Model PCVRS310 Call store for details.

• •

Notebook, monitor, laser printer repair call for an estimate.

arena TOSHISA

Network services MSCE on staff, Knowledgable and Professional. Reasonable rates, fast turn around. Network products services, design and integration. Web siteand database design, e-Business solutions.

from $199 from $199 from $339 from $call from $995 from $895 from $1,295

Microsoft'

2U rackmount case wl460W PS Intel 7500 Xeon ATA RAID M/B 256MB ECC RAM 52x CD-ROM, 1.44MB floppy 2 x 40GB 7200 HDD ATA RAID on-board video 8 100BT NIC MS Server 2000 wl 5 clients

Siseexfss Ezatxttseee

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delivery 8 setup extra lease $229/mo' •

•

SONY CLIE PEGNZ90 starting: $1299

Toshiba Satellite 1100 SONY VAl o RS505 starting: $1,549 starting: $2499 •

•

v Dual Xeon Server Q~ 2 x Intel Xeon 1.4GHz CPUs

Call for corporate discounts'. Cash Drawers Bar code reader Invoice printers Barcode printers BusinessVision 32 LE Vigilant POS (DOS) QuickBooks POS

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SONY MiniDV starting: $1399 DCRPC105 •

•

Reasonable rates, quick turn-around, pickup 8 delivery available. Upgrades, software configuration and used Macs.

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On-site service I K n o w l e d g e a b l e liffac and support I tec h s o n s t a f f

$459

Notebook repair & rental. $1x399

Fast turn-around. Pickup /delivery and Data recovery available. •

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Final cut Pro4's simple... Continued from pzzgM Changes to the iBook line were less drastic, although still surprising as they come lessthan a month afterthis generation of iBook started to ship. Here are the new Canadian list prices for iBooks: M odel CP U

1- configure your system

I-yr parts tt 1-yr labor carryan wananly

$]ogg

Intel P4-2.4GHz processor 256MB PC-2100DDRRAM(exp. 1.0GB) SOGB 7200RPhtEIDE HDD DVD-RW I CD-RW DriVeVnthCliCk te DVD

Logitech Oplcal PSI2wheel manse

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Monilor extra

MS MulbMedia Keybcard

XP Home $149 $74g Windows Windows XP Pro $249

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LG 52x24x52» CDR-W(16x Deco drive

Sound Blaster Live 5 1 sound Card Allec Lansing AVS300speakes 10'100BT PCINetwork Caid Wing8 KB 8 PS/2wheel mouse I-yr parts & 1-yr labor cany-in warranty

www.compu2000.c0m

)Q)h Anniversary

Intel Celeron

•

NEWS ~

Dri ve type Qld price Ne w

rice 12-Inch 800 MHz CD-ROM 51,499 51,429 12-inch 900 MHz Combo 51,999 51,849 14-inch 900 MHz Combo 52,299 52,149 These price drops are almost entirely due to the currency fluctuations, as the new iBooks were selling briskly. It's interesting that now the difference in price between a 14-inchiBook and a 12-inch PowerBook is only $100. Considering that they havethe same screen resolution, and the PowerBook is a slicker looking, we' d be surprised if this move didn't hurt sales of the 14-inch iBook. We don'tthink these recent drops point to any new iBook models — Apple is likely to updatethe PowerBooks over the summer but leave the iBooks the same through theback-to-school season, with a p ossible s mall s p eed b u m p i n October/November, or, more likely, an entirely new iBook in early 2004. In January,Apple chief Steve Jobs predictedthat 2003 would be the year of the laptop,and Apple is aiming to have 50 percent of its total units sold be laptops. With ag gressive prices like these, we think he could be right.

QuarkXPress 6 for OS X shtps After month of speculation, rumours, and delays,the desktop publishing communit y will f i nally get a c h ance t o u s e QuarkXPressin Mac OS X.The new version, QuarkXPress 6, is very similar to version 5.0, butnow runs natively in OS X, and not justin Classic mode. Not only does Quark 6 run in OS X, it actually requires it— 10.2 to be exact. The two other main features are multiple undoes and full-resolution previews. The Quark implementation of multiple undoes is nice, You can get a list of the last five tasks you performed, for example, and undo justthe third one leaving the restuntouched. Otherwise, Quark 6 running under OS X looks al.most identical to Quark 5 running under OS 9. For some that will be a blessing as

•

Continued on page 64 58 AUGUST 2003 THE COMPUTER PAPER BC EDITION wvvvvcanadacomputes.corn

http:ilwww.infornicro .ca

106-11400Bridgeport Rd.RichmondB.C.V6X1T2 I ps

email: sales@infomicro.ca

a 0 e

TEL: 604-214-7703, 604-214-7705

108-11400 sndgepon RO W Vtppagettr way

T E C H N O L O G Y

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wwwcanadacomputescom rHE COMPUTERPAPER BC EDITION AUCUST 2003 59

P LAT F OR M

NEWS

What a difference a single slot makes By Sean Carruthers

e recently t e sted a ne w Pentium 4 processor teamed up with a Canterwnod moth«rboard — both new products I'rom Intel. During ou r t e sting, we r a n s everal benchmark tests on that confi g uratio, as w«ll as benchmarl tests on AMD's then-newest Athlon XP processor and the slightly older Pcntiurn 4 3.06 C9Hz processor on an 845 motherboard. The

results showed the new Cant crwnnd combination providing excellent results, though those results lagged very slightly behind those of the older Pentium 4/845 combination by a very small margin. Well, a few sharp-eyed readers pointed out that the numbers werc not all they could be, and they are absolutely right: one of the nicest features of the new Canterwood boards i s d u al-channel memory support, designed tn give b«ttcr memory bandwidth and speed everything up. With tsvn matched memory sticks, any motherhnard with dual-channel support will be able tn take advant age o f g r e ater p e r f ormance; t h i s i ncludes boards designed for A ' MID's Athlon XP, as well. The hitch — and this is what caused our results to suffer — is that they have to be placed into thc proper slots in order tn put the motherboard into dual-channel mode. A blast from th e p ast> Well, only

kind a. Old-school readers who have been interested in computer hardware may remember back to the days when computers required pairs of memnry in all cases. You couldn't just insert one stick of memory, it had to have a partner in

PC Mark 2002 CPU Memo HDD SiSoft Sandra Pro 2002

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Multimedia Integer (it/s) Multimedia FloatingPain~ra Mam bandwidthtnt Buffered IMBjsS M em bandwidth Float Buffered (MB/s SysMark 2002 Internet Content Creation 5 Mark CPU frequency Front-side bus speed (MHz) Motherboard used Memory GraphIcs card Hard drive

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Pentium 4 3 GHz CantenNood sin Ie-channel mode

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order tn function at all. That was evelltually done away with when SL)RAM was introduced: suddenly you could use one slot at a time and still b«A-OK. With new dual-channel boards, that' s not exactly the case: You can usc one slot nf DDR memory at a t i me, and the board will run just frne. The catch is that it ss~ll only run in single-channel mode. As the testing last time around shows, the results were still great, but as nur readers have pointed oui., that's not good enough! The hoardsare capable of better! We fully agree, and thus wc'rc more than happy to admit nur mistake here-

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If you' ve purchased a machine that supposedlyfeatures dual-channel memory, you may assume it's configured correctly simply because there are tsvo identical sticks inserted into the motherboard. As well, because many motherboards are a utomatically configured to b oot u p silently, there may be no way of knowing the truth unless ynu bust your way into the BIOS settings and confirm it. (Even

413 219 301 3.06 CH2 533

Intel D850EMV2 512MB PC1066 RDRAM Radeon 9700 Pro 120 CB SeagateSATA

when you'vc confrgured the BIOS tn boot non-silently — in other words, to display the configuration data for memory, hard drives, and processor — the information may blast past your eyes so quickly that ynu won't be able to read it.) If you' rc putting the machine together yourself, you' ll be in a much better position to know if the settings are right. The important thing is to read the motherb oard documentation, then r ead i t again. Many people who h a ve been building systems for a while may be used to sticking two DDR modules into slots directly next tn each other, but that may Continaed onpage 62

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with these ncw boards, it's a very easy miscnnfiguration to achieve, and a very easy nne to sct straight. So let's fLar it up.

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P LATF OR M

NEWS

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What a differeme a single slot makes Continued from page6

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It's tempting to want to go into full-on rant mode about this kind of nitpiclq memory configuration, since most of us were relieved to get rid of this "matched" configuration years ago. That said, it could certainly be a lo t w o rse.TTVith motherboards supporting dual-channel DDR memory, the wrong configuration will send you hack to single-channel mode instead of rendering your system unusable. (Compare this to thc other high-performance memory technology from Rambus; with RIMMS, you need all of your slots populated with either memory or a pass-throLlgh nlodu le, and you g enerally have to u s e RIIVIIVIS in pairs. In o ther wortls, it' s quite possibly a tlollble-whanlnly with

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not be the proper configuration! In the case of our Intel 875 motherboard, it means placing them two slots awa> from each other: either slots one and three, or slots two and tour. If you place them into the wrong configuration, the computer will still work and work well, but not optimally.

•

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For tivo of our benchmarks, th» results are pretty similar: any tests designed to benchmark the CPU performance were unaffected by the bump u p t o d u alchannel mode — in fact, they actually showed a slight decline. The memory tests in both PC Mark 2002 and Sandra Pro, holsiever immediately saw a notable rise in performance. That pays off in SysMark 2002, which now shows the syst em'5 perlormance blowing past th e other configurations, including the previous chainpion: the 3.06 GHz Pcntium 4 system teamed up with RDRAILI. Again, it's worth stressing that all we had to do to get this performance gain was move one stick of the DDR memory in our system over to the next slot. That' s it. Bango boomo. It took about 10 seconds once wegot the side panel off,and it was more than worth the effort. CJ

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( HANOS ON >

WillExpert aims for legacy of family harmony By leff Evans hen I was a kid, I remember seeing at least a couple of pictures each >ear in th» newspap er, showing p»ople grappling in t h » dust on the sidewalks in front of funeral parlours, working out famil >' problems related to the passing of a loved one.

From: Intuit, wwv.intutca Price 55q 95 Pros: Easy to use, informative, educational, Makes an often difficult task easier and less expensive. Cons: Annoying compulsory online registration before use, program is not compatible with Qte bec faw, so use is limited to TROC(the rest of Canada). Requires some learning of terms and concepts to use most effectively. fn some circumstances you may still want to get an opinion from a lawyer to ensure no glaring mistakes.

In my innocence, I couldn't understand what reasons there might be for people to b«have in such a strange fashion at such a solemn mom»nt. As the years have passed, I h ave begun to understand that the way we write our w ills and p la n t h » d i sposal of o u r "estates" (th» sum of' the property and other assets w«own) can have a deep and lasting effect, for good or ill, on our family and friends. So, when I heard about WillExpert, a new Canadian will and estateplanning sofhvare package from tax and finance publisher Intuit Canada, I was v»r>. intrigued. According to I n t ui t C anada's Brad 'Stromberg, WillExpert is design»d to let any person easily plan, write, and print a

basic will and related documents, such as letters to executors and guardians, powers of attorney, and personal h»alth care directives. S tromberg says about h al t o f a l l Canadians have never composed a will, and of those writt»n, many are never updated to account f' or changes in financial or personal circumstances. fhe r »suits of a p o o rly w r i tten w il l c an include deeply hurt feelings, anger, and conflict among surviving family members, and even substantial legal expenses as survivorssquabbl» over the estate. Intuit Canada saw a market d»llland, especially amongst baby bvomers, 1'or simpl» estate planning software and developed Will Expert. According to Canadian estate planning experts and atithors Les Kotzer and Barry Fish, there are good practical reasons to face up to the often difficult subject of making a will: "Planning ahead can often prevent, or at least minimize the risk of f a mily f ighting. Planning ahead can avoid costly court actions and it can ease the burden on your loved ones, if and when tragedy strikes." Kotzer and Fish have published a wellr»ceived book on estate planning, 'I)re Faurily Fight: How to Ai oid It, (www familyf ight.corn/canadian/book intro.htm), w h i c h makes a convincing case for planning one's will caret'ully and promptly. WillExpert incorporates Intuit's many years of experience designing intuitive user interfaces,offering a simpl» question and answer format for step-by-step creation of a legally sound, comprehensive will. The software was developed with the aid of Canadian will and estate

Iawvers, and all its major features comply with Canadian law as applied everywhere hut in Quebec (as much of the law gov«mingestates in Quebec is a provincial responsibility, a considerably different program would be required for use in la belle province).

Out of the box We installed WillExpert on a Compaq 533(> Pentium 4 c o m p uter r u n n i ng Windows XP Home Edition (minimum system requirements are a 133 M l-Iz Pentium, or equivalent, processor with 32 MB RAM, running W i ndows 95 or higher). Installation was simple: we inserted the CD and followed the installation prompts. WillFxpert r equired online registration to bc activated (if you don't have an Interrr»t connection, you can g»t your activation k«y by phoning Intuit). The software can only be used on one PC, and the licence is limit»d to two finished wills. The compulsory registration and limited user licence, increasingly conlrlloli with new software, is a bit irritating, but as with its tax software, Intuit is trying to ensure that one copy of software doesn' t get passed around to unlimited users. The program is fairly simple to use and is similar in concept to Intuit tax sofhvare in that it has been simple to use and tries to anticipate common questions. At every stage, WillExpert offers a wealth of answers to basic questions about wills and estates, definitions of legal terms, full-motion video advice snippets t'rom e x perts, and on screen forms. T here is still a l e arning curve t o

WN/W. ( ANADACQMP UTES. COM/WORKIT

66 AUGUsT 2oos rirk coMpUTER phpFR Bc EDITIQN wwwcanadacomputescom

WillExpert, though. I' m n o t a l e g al expert, and it took me a whil» to understand the t»rms and concepts, and practical and legal r«quiref11ents of »vel1 111>. very simple will. I spent a couple of hours clicking the L»am More button and reading t h rough th e p r o gram's Planning a»d User Guide. According to Intuit's Stromberg, for many Canadians with fairly simple fmances and limited property, WillExpert may bc the only tool you need to create a decent, workable w il l a n d r e l a ted d o c uments. However, he cautions that in cases where the estate is fairly complex, or where the amounts of money and property are substantial, it is still a good idea to show Lh» finished will to a lawyer. to ensure that any glaring errors or oinissions are corrected. According to Stromberg, it' you have any particular questions about special circumstances — a relative's disability pensions, institutional care contracts, or other situations that might affect the disposition of a n e state's ass»ts, for example — ask a lawyer. A half-hour consultation fee will still be a lot cheaper than the full cost of a lawyer writing your will from scratch, and in th» course of using WillExpert, you' ll have gained a lot more understanding and control over an important responsibility, and an opportunity to i n crease your family's long-term harmony and prosperity. The briefest known will in histor > was by a Czech gentleman, who simply wrote a two-word Czech phrase that means "All to wi te." Intuit's WiII Expert isn't quite that simple, but it's a big leap in the right direction. 0

compo sed

simple

FIND CANADIAN IT JOBS@

< PL A T F O R M

NEWS >

Penguinsound bytes:Technology and society he Linux world is no stranger to awkward l e gal and s o cio-political issues. On the legal front, a dedicated Linux aff i c i onado d evelops a n a t i v e understanding of b asic l egal e s e between the proliferation of open source, limited source, and other such licenses tryingto get the balance between ownership and access "just right"; certain companies'attempts to scuttle the operating system in the courtsof law and public opinion; and more. On the social issue front; well,in many ways, that's what Linux and open source are all about. Let' s take alook at some of the more interesting dilemmas and discussions amongst the Linuxkernel's movers and shakers.

Linux communitywhy he'ssuch a trusted name. Rather than allowing himself to be dragged into political. and ideological issues such as whether digital rights management (DRM) is evil and should be made impossible in the Linux kernel or through changes to licensing, he's simply stated that technological.ly, DRM is possible under Linux and he sees no need to make sweeping changes despite his personal views onthe technology. After all, it's up to individual programmers and companiesto decide their own policies,not to mention the users to choose what they' re willing to use. That' s what free choice is all about.

tems include integrated 802.11b wireless LAN capability, requiring particular drivers which currently do not run on Linux.n According to a s o urce inside Intel, every request for Centrino wireless networking drivers for Linux is forwarded to the Centrinoteam within the company. If there are enough requests, Linux drivers will reportedly be provided. You can write to Intel's technical support through the Contact Uslink on its Web site, and you can keep track of Centrino wireless's Linux status through wwwintel.corn/produc(s/mobile

technology/centrino/. Part of the problem with the drivers may be related to an overall difficulty in the wireless industry, an issue summarized nicely on the main Linux kernel discussion list. According to participants, the latest cards — all of the ones without Linux drivers, really, including Broadcom's — have programmable options for the frequency used. There are a number of issues inherent inthis setup if the average Jane is able tochoose any frequency she wants.

Centrino wireless under Linux still a dud Intel's Centrino wireless capabilities are still u nsupported under Linux. From Intel'sown Web site's technical support section, you can try to learn this by reading the following several times: "Linux will run o n any I A b ased PC. InteF' Centrino Mobile Technology-based sys-

Torvalds refuses to 'play politics' LinusTorvalds has once again shown the

Forexample,what ifshe chooses an emergency band and it interferes with fire and ambulancevehicles? Open source drivers make it virtually impossible to prevent people from using certain frequencies since any limits placed could just be removed by an industrious programmer.Expect at least part of any Linux driver for these cards to be "black box."Of course, open source isn't the only culprit. Folks are already breaking the frequency limitations with these same cards in the Windows world. Experts anticipate that the frequency controlcomponents will be encrypted in the next generation of cards, to further discourage people from abusingthe technology.

Wither to internationalize kernel error messages Canadians are alltoo aware that not everyone speaks or reads English. The problem in the programming community is that, while not all programmers and

Continued on page 70

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Penguin sound bytes C0000//aruiom pdga M administrators speak English, every tiny bit of code (text included) adds to a program's size. A regular issue brought up in the Linux kernel development circles is that of adding non-English error messages so administrators around the world don' t have to pull out t h eir dictionaries to understandwhat has gone wrong with the kernel, Torvalds, a non-native Engbsh speaker, summarizes the problem succinctlythough it's phrased for technical readers: "I refuse to clutter the kernel with inane and fragile (and totally unmaintainable) internationalization code. The string lookup can equally well be done in user space where it isn't a stability and complexity issue." In other words, "if it ain't broke, don' t fix it." Any operating system kernel is a massive collection of code. If you' ve ever programmed or tried to maintain a system, you' ve probably experienced the platitude that fixing one problem always seems to break something else.Torvalds' concern, apparently, is that adding error messages indozens of languages might not only make the kernel even larger, it might cause other problems that just complicate the whole effort. Especially since every time a new error is added, all of the translations would have to be added too;hence, his maintenance concern. But he also offers an alternative. "User space" means, in general, wnot kernel space." In other words, there are programs whosejobs are to maintain logs of kernel output. These programs aren't part of the kernel itself, and are therefore in user space,even if that user happens to be root. It is within these programs that non-English versions of kernel error messages canrest. A quick setting can tell the daemon to log all error messages in French, or Metis, or whatever language the administrator prefers. Of course, as always, this relies on having excellent translators to do the work. Anyone who'scringed at the French translations on many products available in Canada is all too aware of this.Q Dee-Ann LeBlanc haswritten more than 10 computer books, many atticles, and taught classes mostly involving Linux and its programs. Youcan reach her at dee@renaissoft.corn.

TECH IN

T H E R EA L W O RLD

Videoconferencing a bridge between deaf, hearing users By Geof Wheelwright

services facilitate t e lecommunication between non-hearing and hearing individuaLs.

nternet-basedvideoconferencing has slowlybeen gaining acceptance inthe business world, but fo r a g r owing number of deaf and hearing-impaired consumers it is opening up a whole new way of communicating with others over long distances In recent years,deaf and hearingimpaired users have widely adopted email and instant messaging technology to "chat" online using their computers. Now, however, they can use new videoconferencing-basedservices to speak to others in sign language and see their replies displayed backto them on the videoconference screenby sign-language fluent operators. And it is being used in all kinds of places. T he University o f W ashington, f o r example,promotes the use of this service for its deaf and hearing-impaired students.Known as the Video Relay Service (VRS),it' s a supplement to the Telecommunication Relay Service (TRS). Both

The universit y says VRS is an important alternative to the original TRS, since many individuals with hearing impairments prefer to use American

Sign Language (ASL) as their primary method of communication. The original TRS provides two-way translation between spoken word and typed text.The hearing user communicates byvoice, the non-hearing user communicates by typing on a TTY, and the relay operator serves as a liaison, communicating by voice to the hearing party and by textto the non-hearing party. The university says VRS is an important alternative to t h e o riginal. TRS, since

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many individuals with hearing impairments prefer t o u s e A merican Sign Language (ASL) as their primary method of communication. UnlikeTRS, VRS is not mandated by federaL law in the U.s„and the Federal Relay Service, e s t ablished t h r o ug h t he TelecommunicationsEnhancement Act of 1988, doesnot yet provide VRS services. Some states,however, have begun to providethis service, even to consumers who live outside their jurisdictions. National VRS started being offered last year whenU.S.telephone giant Sprintand CSD (a private, non-profit human service agency headquartered in Sioux Falls, S.D. that is the world's largest telecommunications relay service provider) initiated the first nationwide Video Relay Service for the deaf and hard-of-hearing.It allows customersin the U.s. to use ASL in visual conversations over advanced phone networks. The service, known as USA VRS, is available at www.usavrs.corn. VRS is Web-based and entaiLs either special phone terminals or personal com-

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puters with a high-speed Internet connection, Microsoft Internet Explorer Web browser, NetMeeting software, and an inexpensiveWeb cam. USA VRS, accessibleanywhere in the U.S. via the Internet, is free. The service allows calLers to use ASL to "converse" with a video interpreter via video link, who then translates those signs into speech for standard voice users or TTY text. The U.S. Federal Communications

Commission (FCC) strongly encourages the use of video interpreting service. Sprint says it is "the nation's leading provider of telecommunications relay services (TRS)" and boastsmore than a decade of experience.The U.S. government, 27 states, and the Commonwealth of PuertoRico currently use Sprint to operate 10 relay centres. Relay services in each state were mandated by the Americans with Disabilities Act of 1990 and are paid for by all local phone customers through state fees included on monthly bills. 2

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TECH I N T H E R EA L W O RLD

Technology, Toronto, and the SARS outbreak By Jef Evans t is perversely fitting that Toronto, the nation's high-tech hub, and a maior portal between Canada and the global economy, was the epicentre of the Severe Acute Respiratory Syndrome (SARS) outbreak in North America. A traveler from Hong Kong brought the disease into the city, and on b,larch 7, her so», suffering from an unidentified respiratory illness, presented himself at Scarborough Grace Hospital, and was initially diagnosed with tuberculosis. By March 14, SARS' presence was confirmed, and it had begun to spread to health care workers, patients, and their families in Toronto. The technological weakness of t h e Toronto Public Health department's disease colitrol system was exposed, as it turned out t hat th e department had failed to ever institute a computerized database for t racking communicable discase cases, despite sales pitches by database vendors over the years, not to mention the threat ot bioterrorism since the terror attacks in Washington and New York on Sept. 11, 2001. According to one Public Health official quoted by the Toronto Srar and the CBC, at the beginning of the outbreak, records of all SARS patients, suspected patients, and quarantined persons were filled out by hand on paper forms, which were stored in cardboard boxes. The task of t r)dng to correlate the paper records, in an attempt to track the route of SARS transmission, required manual comparison of many thousands of paper records, which took enormous

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numbers of hours of manual labour. Eventually, an Excel spreadsheet template was cobbled together, and disease transmission and quarantine records were manually entered. However, the template used by Toronto Public Health was incompatible with Excel templates or dai.abase forms used by other Canadian health agencies in the provincial and federal governments, as well as international health agencies including the World Health Organization and the U.S. Centres for Disease Control (CDC). This necessitated manually retyping or cutting and pasting the Toronto Excel spreadsheet information into other systems. Once the data was finally entered into a usable computer format, however, it became much faster and easier to trace transmission routes of the disease. One outcome ofthe SARS episode is l ikely t o b e a be l a ted a t tempt b y Canada's n ational, p r o v i ncial and municipal governments to pu t a side their endless IT turf wars, at least to the extent of adopting a truly interoperablc database system for disease reporting, tracking and control. As SARS worked its way through some Toronto hospitals, many effects on the technology industry and the financial industr > also popped up. On April 10, Hewlett-Packard Canada (www.hp.ca) stated that it had t o send nearly 200 of its Toronto-area workers to home quarantine, allegedly after a worker who was exposed to the disease came to work despite being instructed to stay home in quarantine. As a result of the possible exposure of fellow workers to the virus, 197 HP staff (102 full-time

which could have had a crippling effect on the company's multimillion dollars per day investment business in Canada. A Merrill Lynch source claimed that the

At thebeginning of the outbreak, records of all SARS patients, suspected patients, and quarantined persons were filledout by hand on paper forms, which were stored in cardboard boxes. employees and 95 contract workers, according to an HP Canada spokesperson) at a hfarkham facility were sent home for a q u arantine period, while other HP Canada staff filled in. I nvestment f i r m M er r i l l Lynch Canada (www.canada.mlcom), which has its main offices in d o w ntown Toronto, moved its key trading staff out of the downtown area to a backup facility in Streetsville, Ont., for several weeks, to avoid the possible risk of SARS exposure and quarantine of critical employees,

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rc-deployment was done as much as a test of the backup facility as it was a response to SARS. The senior management of I h,IAX Corp. (www.imax.corn), the giant-screen movie company that was founded in Toronto, avoided coming to Toronto for a scheduled shareholders' meeting on June 4. Instead, they preferred to use a v ideoconference from N e w Y or k t o deliver the company's financial results, their images appearing on an e i ghtstorey high screen in a Toronto theatre. On June 9, sofhvarc giant Microsoft (www.microsoft.corn/canada) announced that due to SARS fearsit had changed the location of its annual partner event from Toronto to New Orleans. The event will go ahead on thc originally planned date, October 9 to 12. To soften the blow to Toronto's already staggering tourism, hospitality and convention i n dustry, ikficrosoft promised to hold next year' s partner event in Toronto. According to f i n ancial analysts at investment f i r m s J .P. M o r gan and Ivferrill Lynch, the SARS outbreak centred in the Toronto area is expected to crimp Canada's national econonuc output, at least in the short term, by as much as 1.5 percent, compared to estimates of GNP growth prior to the outbreak. However, SARS may also help drive a trend for companies to deploy secure,

Continued onpage 77

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BBB • I' Iacw-D1800 • • • • • • • • • • • • • •

$979

I pcw-pc17 $ 3 3 9

AMD 1800+ CPU PC Chips 8310 Motherboard 256M PC2100 DDR RAM Integrated Video Card Maxtor 30G 7200 Hard Drive Samsung 52X CDROM Drive 1.44 Panasonic Floppy Drive 17" ATX 300W Case Integrated Sound Card PS/2 Keyboard PS/2 Wheel Mouse Integrated 10/100 Nehvork Card 240W Speakers Front Audio & USB 2,0 Included

• Intel Celeron 1.7 CPU • ECS P4VlvtMZ+ 533 Motherboard • 256M PC2100 DDR RAM • Integrated32M AGP Video Card • Maxtor 30G 7200 Hard Drive n Samsung 52X CDROM Drive • 1.44 Panasonic Floppy Drive n • 1 7 ATX 300W Case • Integrated Audio • PS/2 Keybiiard EI Wheel Mouse • Integrated 10/100 Nehvork Card • 240W Speakers • Front Audio & USB 2.0 Included • CPU to P4 1.8 +$93

7SEM, AMD 1800 CPU, CPU FAN. UPGRADE PACKAGE ECS K

S 198 i~rare D iv

Video Card, Sound Card, Nehvork Card. (256M RAM +$35)

Motherboards

Maxtor 30/40G 7200 . . . . . . $ 6 9/75 A sus A7N266-VM-WA AMD . . . . . . . $ 9 3 A 7NSX AMD. . . . . . . . . . . . . . ...$150 Maxtor 80 / 120G 7200 .. . $108/138 A75333 WA / A7VSX-X AMD ..$85/93 Maxtor S-ATA 80 / 12OG ..$149/179 P48533 / P4CSOO-DX ......$128/259 WD SM Cache 720040/ 80G .$89/119 P4PE-L 5478 / P4P800 . . . . . $ 135/168 WD SM Cache 7200 120/200G $148/289 P4P800-VM / P45533-X S478 .$148/85 NOTEBOOK HARD DRIVE P4SSX-X / P4SBOO 5478 ... . $105/116 IBM 20 / 300 . . . . . . . . . . . $ 1 35/149 Toshiba 4O / 60G.. . . . . . . . $ 1 59/259 Asus ASRock X533 / M266A . . . . $ 64/75 P4i45D/ P4i45G/ GE Pto-HT $78/103/85 Printer 8 Multi-Function K7VT2 / K7VM2.. . . . . . . . . . . . $ 6 5/73 E pson Stylus C42VX ... . . . . . . . . $ 6 5 K7SSX / K7SSXE .... . . . . . . . .5 7 5 I87 C62 / C82 . . . . . . . . . . . ..$139/222 ECS L4SSA2/ P41PEA2 ... . . . . . . $ 9 3/99 Photo 785EPX / 820S .. . . $210/139 L4S5MG3 / P4VXASD2 . . . . . . $ 95/72 Lexmark Inkjet 225 / Z35 .. . . $55/69 P4VMM2 / K7S5A-Pro.. . . . . . . $ 7 2/64 Z45SE / Z55SE... . . . . . . . . $ 9 5/139 K757AG / L757A2 .. . . . . . . . .$ 1 2 8 I77 L7VTA3 / L7VMM2+ . . . . . . . . . $ 8 8/78 X75 / X85 Scan/Print/Copy $140/18S X125 Scan/Print/Copy .. . . . . . $ 190 Gigabyte GA7VAX-A .. . . . . . . . . . . $ 1 05 EZlO / E320 Laser .. . . . . . 5 2 59/418 GASLD533 / GABPE800 Pro ..$80/120 Samsung ML-1210/ t 430 Laser $286/300 M SI 875P Neo-FIS2R.. . . . . . . . . . . $ 2 5 5 Canon i320/ i550/ i850 .$90/165/215 865PE Neo2-LS/ GNB-Max-FISR $145/318 5330 / 5820 / 5830D ..579/269/417 655 Max-FISR / 845PE Max-L$199/123 S9tx) / S9000.. . . . . . . . . . $ 3 69/644 655 Max-LS / 648 Ivlax-L 533 $148/109 Fax & irtFC F20/F60/F80 $284/375/560 65IM Combo-1. . . . . . . . . . . . . . . ,$ 8 7 Brother HL!230 Laser.. . . . . . . . $ 2 70 K7ix2D-ILSR / K7N2D-L.. . . . $ 17S/117 HL5040 / HL5070N Laser ..$449/718 K7D Master-L Dual/ KT4 Ultra-FISR $305/172 5 in 1 NrF C 3100C/SlOOC Inkjet $219/349 MFC 4800/ 6800 Laser... . $436/609 Logitech Cordless EliteDuo Optical .$105 MFC 8500/ 9700 Laser... . $609/825 Microsoft Wireless Optical Combo . .$75 Camera Microsoft Natural Keyboard .. ., .. $36 Logitech Quickcam Weh/MIC.. . . $ 49 MS Multimedia KB tt Optical Mouse .$35 .518 Quickcam Refresh/ Pto 3000 535/99 Logitech Optical PS2/VSB Mouse

yew-ataaoo $669 gcw-pa660 $71 9 • Pentium-4 2.66G CPU • Asus P4SSX-X Motherboard • 256M PC2700 DDR RAM • FX5200 128M DDR 8X Video/TV • Maxtor 80G 7200 Hard Drive • LiteOn 16X DVD ROM • 1.44 Panasonic Floppy Drive • 17" 300W ATX Case • 17n ATX 300W Front USB • Integrated 6-Channel Sound Card • Integrated 6-Channel Audio • Integrated 10/100 Nehvork Card • PS/2 Keyboard EtWheel Mouse • 6'>OW 3-pc Speakers/Subwoofer • Integrated 10/100 LAN Card • PS/2 Kcvboard • 650W 3-pc Speakers/Subwoofer n PS/2 Wheel Mouse • USB 2.0 EI BX AGP Included • Front Audio & USB 2.0 Inc)uded

• • • • • • •

AMD Barton 2800+ 512K CPU Asus A7VBX-X Motherboard 256M PC2700 DDR RAM FX5200 128M DDR SX Video/TV Maxtor 80G 7200 Hard Drive Samsung 52X CDROM 1.44 Panasonic Floppy %4QJ'

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•

BC slainland

p c w xpaooot $355 p cw-atasoo $459 p c w-ptt400 $ 5 5 9 • • • • • • •

AMD XP2000+ CPU Matsonic 8157E Motherboard 256M PC2100 DDR RAM Integrated Video Card Maxtor 30G 7200 Hanl Drive Samsung 52X CDROM Drive 1.44 Panasonic Floppy Drive • 1 7 n ATX 300W Case • Integrated Sound Card • PS/2 Keyboard EtW heelMouse • Integrated LAN Card • 240W Speakers • Front Audio & USB 2.0 Includetl • CPU to XP2200 +$15, XP2400 +$28 I

All systems come with i year parts and 3 years labour watvanty.

Monitor Envision 17" 710EI 19" 910E .$148/218 L G 17 E700B Flat . . . . . . . . . . . .$ 1 8 8 1 9 E9008 Flat . . . . . . . . . . . . . .$ 3 3 8 NEC 17" AS75lr / AS95F . . . . $ 228/349 P hilips 17" 107T Flat . . . . . . . . . . . $ 1 7 9 1 9" 109B Flat . . . . . . . . . . . . . . .$ 3 8 9 Samsung 17 750S/ 753DF Flat $165/179 17" 763MB / 765MB . . . . . . 5 229I238 19" 955DF / 957MB .. . . . . . $ 315/368 Sony 17 "Cr720S .24/19"G410R $438/595 V iewsonic 17 (}71 Flat . . . . . . . . . $ 1 8 8 1 7" F70F+SB Flat . . . . . . . . . . . . 5 1 9 9

LCD BENQ 15" FP547 / FP581 ... .$349/468 1 7 FP767 . . . . . . . . . . . . . . . . .$ 4 8 9 NEC I 5" 1550V / 17" 1700V ..$468/734

Samsung 15" 1 SIN/ 152T Silver $409/469

17" 171N / 172B Silver . . . . $ 6 25/738 1 9" 191T Silver . . . . . . . . . . . . , . $ 9 7 5

O~ tiaal Drive

• AMD Barton 2500+ 512K CPU • ECS L7S7A2 I 333 Motherboard • 256M PC2700 DDR RAM • GeForce4 MX440 64M 8X Video • Maxtor 40G 7200 Hard Drive • Samsung 52X CDROM • 1.44 Panasonic Floppy n • 1 7 ATX 300W Case • Integrated Sound Card • PS/2 Keyboard FIWheel Mouse • Integrated 10/100 Nehvork Card • 240W Speakers • CPUUpgrade to XP2600 +$15

UniVerSal 48X 80min CD 50pcs

Generic Video Card

GeForce4 MX440SE 64M / 128M .$60/76 MX440-BX / GF FX5200 128M .$90/99 POWER BY ATI Radeon 7000 64M Dual Displayflvo PCI $78 7000 64M Dual DisplayfIVO . . . . . .$50 7500 64M / 128M TVO ... . . . . . $ 6 8/95 9200 BX 64M / 12SM . . . . . . . . $ 9 3/115 9600 Pro 8X 128M TVO.. . . . . . . . 5 2 49 BUILT BY ATI (Retail Box) R adeon 7000 64M DDR TVO.. . . . . . . $ 9 0 7500 64M DDR TVO/DVI ........$105 9200 BX128M DDR TVO/DVI... . ..$165 9600 Pro BX 128M DDR DVI-I TV0 .$245 9700 Pro SX 128M DDR DVI-I TVO .$428 9800 Pro128M DDR BX DVI-ITVO .$549

ALL-IN-WONDER (Retail Box)

Radeon 8500 128M DDR A-I-W OEM $365 9000 Pro 64M DDR A-I-W RetaH ..$248 9700 Pro SX 128M DDR A-I-W ... .5485 MSI G4 MX44OT SX 64M.. . . . . . . . .$79

G4 TI4200vrD 128M Bx/Dvl/TvO .5185

G4 Ti4800SE-TD SX 128M DDR...$218 FX5200/ 5600-TDR128 128M 8X $140/220 FX5600-TDR256 256M SX . . . - . . $270 8876 TV Tuner PCI Card . . . . . . . .$75 Flyvideo 3000 TV Tuner w/Remote . .$79 Fly TV-VSB TV Tuner w/Remote .. . $118

p cw-pttaoo $89 9 ~

$ 1 8 .5 0

4 8 x aonnn CD 100pca $ 3 0 , 9 9

Sony / MSI 52x CDROM... . . . , $ 35/28 LG / Sony52x24x52 CDRW....$65/88 L G 48x24x48/16X DVD Combo . . . $ 8 8 LiteOn 16x DVD Iw/Software) .. . . . $ 49 Hetworkln P ioneer 16X DVD Slot .. . . . . . . . . . $ 6 0 ~ L G GMA-40208 DVD-RW Remil $ 2 2 3 D Link DI604 4-Port Router .. . . . . . . . $ 5 9 P ioneer A05 DVD RW , . . . . . . . . . 5 2 8 3 U SR 4-Port/Printer Server.. . . . . . . . . 5 8 5 SMC 4-Port Wireless 22Mbps Router .$45 Modem Wireless ll / 22Mbps PCI LAN ..539/79 USR 56K v.90 PCI . . . . . . . . . . . . , .$34 R ealtek 10/loo LAN Car<i .... . . . . . . 5 1 2 Encore 5-pott Hub / 8-Port lo/ ionSwitch 525/50 AOpen /Encore 56K v.92 PCI ..$25/18

• Pentium-4 2.8G CPU • Asus P4S800 Motherboard • 512M PC2700 DDR RAM • FX5200 128M DDR SX Video f)V • Maxtor 120G 7200 Hard Drive • LiteOn 16X DVD ROM • 1.44 Panasonic Floppy Drive • 17" 300W Front USB Case • Integrated 6-Channe) Sound Card • Integrated 10/100 Nehvork Card • 650W 3-pc Speakers/Subwoofer • PS/2 Kcvboard • PS/2 Wheel Mouse • USB 2.0 Inc)uded

• Pentium-4 2.4G CPU • ECS L4VXA2 Motherboard • 256M PC2700 DDR RAM • GF4 MX440 64M 8X Video/TV • Maxtor 40G 7200 Hard Drive • Samsung 52X CDROM • 1 44 Panasonic Floppy • 17" ATX 300W Front USB Case • Integrated Sound Card • PS/2 Keyboard EtWheel Mouse • Integrated 10/100 Network Card • 240W Speakers • Front Audio & USB 2.0 Inc)uded

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Scanner BenQ 4300U / 5300V.. . . . . . . . . $ 6 5/95 Canon N640Pex/ Lide 20 / 30 $99/99/145 D12300 / D1250U2F.. . . . . . . $ 1 15/215 Epson P1250 Photo / P1260 .. .$95/136 P 1 26OPH/P1660PH/P2400P H$1 80/2 60/31 5

Sound Card C -Media 4-Channel .. . . . . . . . . . . . $ 1 8 Creative SB PCI 128 / Live5.1...$28/49 Audigy / Audigy2 6.1 OEM .. .$89/100

s e akar ~ A ltec Lansing AVS300 5pcs .. . . . .

.$55 A VS500 5pcs .. . . . . . . . . . . . . . . . $ 5 5 AI.621CN 3pcs / 5100 6pcs .$149/175 C reative Inspire 5200 6pcs ... . . . . . $ 8 9 .. . , . . . . . $ 2 58 Yamaha TSSiR 6pcs.

Aoperr Monthly Specials

AX4C-Max, Intel875P.BOOFSB ..$285

AX4R-Plus, Intel E7205.8X ... . . $255

AX45-4DMax, SIS655, SX,1394 .$183 A X4B. Intel i845D, 400FSB.. . . . . $ 9 3 AK79D-1394.nForce2-G.1394,8X$158 A K77-SXN. KT400.8X ... . . . . . . $ 1 2 5 M K77M-H, VIA KM266. . . . . . . . . 5 9 8

FM565-VV 56K V.92 Modem ... .$25 52X24X52X CDRW RetailBox ...$59 5 6X CDROM ... . . . . . . . . . . . . . . 5 3 5

A••

$1 488 OT 3000 $1 099 pcw-p3060

• AMD Barton 3000+ 512K CPU • Asus A7NBX Motherboard • 512M PC2700 DDR RAM • GF FX5200 128M 8X Video/TV • Maxtor 120G 7200 HD ~ • LG 52x24x52x CDRW • 1,44 Panasnnic Floppy Drive 8 17n ATX 300W Front USB Case • Integrated 6-Channel Audio • Microsoft Multimedia Keyboard • Microsoft Optical Mouse • integrated 10/100 LAN Card • Creative Inspire 4400 5-pc Spkrs

• Pentium-4 3,06G CPU • Asus P4P800-DX Motherboard • 512M PC3200 DDR RAM • MSI FX5600-TD256 256M 8X Video • Maxtor 120G 7200 HD • 1.44 Panasonic Floppy • LG 48x24x48x/16X DVD Combo • 18" ATX 300W Case Front USB 8 Integrated Audio System • Microsoft Multimedia Keyboarcl

• Microsoft Optical Mouse • Integrated Gigabite LAN • Creative Inspire 5200 6pcs Spkrs 8 • USB 2.0 Included

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AUGUST 2003

< TECH I N

T H E R EA L W O RLD >

MNP UTER Voice recognition helping customers connect visit us online at http: //halfpricecomputerbooks.ca By Ceof Wheelwright

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oice is becoming big business. This fact was vcr) much in evidence a t Cal i f o r n ia-based Nuance's annual V-Wnr)d user conference in San Francisco in late April. The company is a leader in voice rccogrTitinn and speech applications, producing a range of solutions that arc often used in corporate call-routing applications. Rather than installing a system that requires users to "press one for t his, press two for that," and so on, interactive voice-recognition (IVR) systems allow users to strrte what they want wh«n they call a company and then hav« the IVR system route the call to where it needs to go. It not only allows customers tn gct their issues dealt with quickly, but corporations can process higher volumes of calls with lower levels nt staff (as many queries can be answered with an automated response). The theme ot t h e c onference was "accelerating the value of voice" (i.». getting quick return on investment), and o ne very interesting example of t h i came from representative of Avon's IT d ivision whn gave a talk on how it i s using voice recognition technology to evolve its business. The cosmetics giant — which used to rely heavily o n d o o r - t n-door sales

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LOCATIONS Vancouver 550 Seymour Street 604-688-7791

Vancouver 520West 8th Avenue 604-876-1 007

Coquitlam 140 Schoolhouse Road 604-521-3905

Burnaby Online Victoria 160-2950 Douglas St. www.halfpricecomputerbooks.ca 4269Lougheed Hwy. I ii 604 291 1 033 (250) 361-4846 16 AU( UsT z00s Ir-rE coMPUTER PAPER Bc EDITION w~caoadacomPuies.corn

agents — is currently undergoing a major corporate facelift as it steers through middle age and it is using the Web and voice recognition technology to do so, One of t h e f a scinating t h i n gs she revealed is that about 28 percent of Avon customers in the U.S. still usc rotary dial telephones. This means that when they dial into the Avon call centre, they have to wait through all the dial pad button option

messages before they' re put on hold to get through to a human operator. By using voice recogn!tion technology, all those rotary dial customers are now able to start getting help right away — and

One ofthe fascinating things she revealedis thatsomethinglike 28 percent of Avon customers in the U.S. still use rotary dial telephones. customer s u ppor t a g ents can get through tn th c calls that really need huruan intervention more easily. "Speech is adding substantial value to businesses around t h e g l o be," said Chuck Berger, president and chief executive of Nuance. " From Avon i n t h » United States tn UBS in Switzerland and TELUS i n C a n ada, companies are automating tasks, reducing costs, offering new revenue-producing services and setting themselves apart from the comp etition with speech. The return o n investment for these speech solutions is staggering — many pay for themselves in a matter of months." Industry analysts predict that revenue trom voice-enabled services will reach SI,4 billion by 2004 and analyst firms such as Gartner Group are listing speech recognition as one o f 2 003's top 10 "strategic technologies." One of the catalysts for market growth is the emergence ot packaged speech applications that simplify deployment, reduce time-tomarket, and, as m e ntioned already, speed up the r eturn n n i n vestment. Showcased at V-World, Nuance Call

< TECH I N

Monitors/ LCDs

T H E R EA L W O RLD >

COMPUTER PLUS

Voice recognition Caatinaed framrrageia Steering is a packaged speech application that routes customer phone calls to the correct customer care destination accurately and cost-effectively, according to the company. r Also at V- World, speech technology customers presented real-word case study blueprints about how they are putting speech to work in retail, banking, an d i n s u r ance e n v ironments. Keynote presentations from Avon, Bell Canada, EnergySouth, Expedia, Lloyds TSB, TELUS, UBS, Verizon, and Ydilo centered around customer service, going global with speech, empowering sales with speech and improving employee productivity. 2

Computer :Ct Problems? =~

QeslctotLVpgrades Monitor 8( Printer Repair

CeleronPPGhh78 1.7/2.0 / 2.2GHz 6 6

Internet Sy5tems

AsusP48GLMXMicroAT)L3PCI/I No AGPFS8400 Pe S ar 8 -24 / 2.53 /266GHz FSB535 ' ew "Oraphrc$35tcrr(st % support Ultra DMA/100& Floppy controller

•

2x16550 UARTSeriaL I Parallel Port & 2x USB 256 (8PCZ100 DDR RAM Exp.to Z.OGB Panasonic 1 44MB F(oppy Drive ATX Mid-tower 17" CSA w/330W Pmver Supply Seagate 4068 Ultra(00 FIDE HD (2MB 7200rpm)

Asus 52x IDE CD-ROMDrive Trayload On-board Video Interface

Log'tech OpricalWhee(PS/2 Mouse OEM

Asus ATN266-VM-AAMicroATXMotherboard

Support U(tra DMA/100, ZxODR Slots 2xl6550 UARTSeriaL I Parallel Port & 2x USB (.1 256MB ODRAM PC2100RAM Exp.to I.OGB Panasonic 1.44P(8 Roppy Drive ATX Mid-tower (7' CSA w/330WPower 5upply Seagate 40GB Ultra(Do EIDE HD(ZMB, 7200rpm) Integrated nyidia GeForceZ Graphics

Asus 52X EIDE CD-ROM On Board(AN Inrerface & Sound System w/Spkrs Microsoft Mu(ti-MediaKeyboard Microsoft Optica( Wheel Mouse ' I

EPSOnStylueC82 2880x720dPi ttppm uSafPAX $195

HP Deskjet 3420V Color $109 HP Des(get 3820V ca(ar12/1oppmaaoox(2(xx(pi $145 HP Photosmart7150 488x1200dpi $196

HP 1300 Laserjet(16MB, 19/20ppm) $575 HP 2300D Laserjet (48MB, 25ppm) $1100 L exmarkE210 LaserJet Printer $ 2 6 9 Okidata 320Dot Matrix 9-pin Printer $540 InkJet/Toner Refill for Canon/Epson/HP Call

Asus SZX TDE CD-ROMDrive Traytoad On BoardLAN lntreface Microsoft Multi-MediaKeyboard Microsoft Optical Wheel Mouse

h510 Q'2100/2400/2600/2700 BoxYenfion

V/SA

Epson Stylus C62 5760x720dpi 14ppm $95

2x16550 UARTSenaL I Parallel Port & cxUBS 2.0 256MB PC2700 DDRRAM Exp.to Z.OGB Panasonic 1.44MB Roppy Drive ATXMid-tower17 CSA w/330W P4 P/5 WesternO(9((a( 4OGB Ulba100 EIDEHDBHB220(elm

AsusV9520/MAG, GeForce FX 5200, 128MB ODR.AGPBx,TV-Out, Retail

Fujitsu8729 104-Key Keyboard PS/2

Technology, Toronto, and SARS Continued from page 74

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remote connectivity software that makes them less vulnerable to the closure of facilities or the quarantine of employees. According t o a rep r e sentative of Canadian based Yo, Inc. (www.yo.corn), there hasbeen a surge of interest from all sizes of businesses in the company'5 VisEdge secure remote e-commerce solutions. The VisEdge system "solves the business problem of hohs to securely, quickly an d c o s t-effectively enable remote users to access internal business applications through the Internet." According to Frank Stipo, president of Media Replication Services, a VisEdge user,"In an event, such as a quarantine, it is imperative that some of our key personnel have access to key n e twork resources fro m e x t e rnal l o c ations. VisEdge has become an integral part of our preparedness plan." SARS is proving to be a hard lesson and a wake-up call for Canada's government agencies and businesses. In the post-SARS Canada, technology will have to be used much more effectively to track, manage, treat, and prevent infect ious disease, and t o m i n i m ize t h e human health cost and economic damage of outbreaks and epidemics. Toronto, and the rest of Canada, can use the wake-up call provided by this tragedy to prepare for the future and perhaps become world leaders in the use of appropriate technology to reduce the risks and losses of future outbreaks. 0

Envision17" 710E SVGA Momtor 0.28 5169 MACs 17" LT7655 LCD Panel $545 $425 NEC 15" 1560V+ LCD Panel $685 NEC 17" 1760V+ LCD Panel N EC 17" FE77158 MULTI-SYNC 0.25 $ 2 5 5 N EC 19" FE99158 MULTI-SYNC 0.25 S 3 9 9 Samsung 17" 700NF 0.25 1600x12DO $350 Samsung 19" 900NF 0.25 1600xi200 $455 Veiwsonic 15" VE500 LCD Panel $ 455 Viewsonic 17 VE700 LCD Panel $685 Viewsonic 17" E70f 0.25 1280x1024 5219 Viewsonic 19" G90F 0.25 1600x1200 5339 Viewsonic 22" P220F 0.25 1600x1200(C099 $835

UPS

•

Epson Perfection 1260 Scanner Epson Perfection3200 Photo HP Scanjet 3570C Scanner HP Scanjet 5500C Scanner Visioneer OneTouch 9000 USB

. SUper Power Systems Asus P4PBOO.DX(De(uxe) i865PE ATX Motherboard-FSB 800/533MHr Support Serial ATA (Raid 0), ATA Raid 0+1, IEEE 1394 Interface 2xr6550 UART Serial, I Parsi(el Port 2 BxUBS 2.0 512MB (Zx256MB)DDR PC3200 Exp. to 4.0GB Panasonic 1.44MB Floppy Drive ATXMid-tower 17" CSA w/330W Power Supply SeagateSeri alATA BOGS 7200rpm 8MB Cache Asas Y9560/TD, GF FX5600. 12afsaaos.'srsx.pvtrvo 0/8 Gigabit lAN. Soundw/A(uc LansingA(fSJCOrpk wrsub Liteon 52X CDRW Internal Drive

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ASP Yidea Cards Asus V7100Pm GeForoe2 MX400 64MB SDR $59 ASuS V9280/TD GF4Ti4200(u tape(a Oaaneexa $235 AsusV9520/MAG GeforceFX5200,stassBooa $118 ATIRadeon 8500 DV All-in-Vkmder 64MB DDR $285 Matrox ParheDa 128MBDDR(5128it GPU) 4x $549 PowerColorRadeon 9000 64MB DDR Retail$105 Sapphire Radeon 7500 64MB DDRAGP4X TV$85 Sapphire Radeon 9800 Pro 128M DDRAGPBX $589

3Com 905C TX 10/100BT PCI Card.. ... . $55 3Com 0/6cetann.DualSpeed Switah 16-3C16792 $145 Acer 10/100Base 7 5-PortSwitch...... $35

superior NetWare

5„ Alpha for AMD/Intel (PAL6035)$47 CoolerMaster forAMD/Intel $15 (DP5-6H11) CoolerMaster forAMD/Intel 515 (OP5-6H51) Globalwin for AMD Processor $43

(WBK38)

. r

Hard Drives

HP 170xExternal PrintServerw/1 Par.Port.$220 IntelExpress Pro 10/1008T PCI Card. ... $55 LinksysCable/DSL Router w/1 PartsBEFSR11., $69 LinksysCable/DSL Routerw/4 PartsBEFSR41. . 595 LinksysWireless-G Broadband Router-WRT546 $185 Linksys Whe(ess-G Access Point-WAP546. .. 1189 Linksys Wireless-G PCIAdapter-W NP546. .. $109 L(nksys Instant Wire(essUSBNetwork Cen(WUSB11 $92 Linksys Wireless Compact USBAdapter-WUSB12 593 LinksysDual-Sand Wire(essA+8 Router-WRT51AB $285 Linksys Wireiess CompactFlash Card - WCF(2 $105 Linksys Instant Wireless PC Netwark Card - WPC11 $95 Linksys Gigabit 8-Part WorkgroupSwiixh -EGBOB W S239

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Globalwin for AMD/Intel CPU $35

Seagate Serail ATA 80/ 120GB WesternDigital20GB 5400rpm

$ 2 10/259 $87 Western Digital 40GB 7200rpmBMBIDE $109 Western Digital BOGS 7200rpmBMBIDE $159 Call Western Digital Ultra IDE Ultra / Ultra-2 Wide SCSI Harl Disk +Call

RAN~ 32/ 64/ 128MB PC100 SDRAM 168PIN Cae 64/ 128/256MB PC133 SDRAM 168PIN Call Call DDR RAM 266MHz/ Rambus PC800

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Thennaltake Volcano IIforAMD $27.5 (DU0462-7) ThermaltakeSuper Orb for AMD 530 (DU0462-3) Lian Li Alumium PC-7 Case $158

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APC Surge-Arrest Power Bar

MuseCompactRash Memory 128/256MB $85/159 I

Acer Tablet PC (TMC104CTi) 52425

A sus 52x IDE CD-ROM..... . . . . . .

Hanloisk Remova& Rack(ATA66/100) 528

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TM5800 (GHz,L2 512KB, 256MB RAM, 30GB Hard Drive, 56K Modem, LAN EH, Fast EH, 802.1(b, WindowsXP Tablet PC, 10.4" TFT

Toshiba Porlege3500 lsbirt2((PPJSO C(ntsr 2) $33 90

Plextor 52x24x52x EIDEC(MW (Bum Proof) $145 TDK 52x24x52xEIDE CD-RW (Bum Proof)$139

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Silence of the fans: the quest for a quiet PC By Steve George ow much noise ts too m u ch noise? When it comes to computers, it depends on who you talk to. To the dedicated gamer with her speakers cranked, case noise may mean nothing at all. To the writer focused on the empt} white Word document on his screen, even the hum of the power sup-

ply can sound like a jet taking off. For most of us computer noise is annoying only when we become conscious of it, a nd as computers migrate from t h e home office into the liiing room or family room, we' re becoming conscious of it more often than not We' ve been living w it h c o m puter noise for so long it has become the background hum of our lives. Noise, we are

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one. In addition to ~vibrant colours and unconventional d e s ign, t h e iM ac brought something else, something unnoticed, t o t h e d e sktop. Silence. Unlike its PC brethren of the era, the IMac had no CPU cooling fan — it kept its G3 processor at optimal operating temperature with a passive heat sink. If Mac users can bencfit from some creative design and attention to silence, then so can PC users. The big chip manufacturers are aware of the problem, Thermal management without excessive noise is becoming a mantra, though it's still drowned out by the cryfor improved perl' ormance. Even Microsoft has identified computer noise as one vf the big issues that will need to b» addressed in the next few >ears. And there has been progress. Liquid bearings on hard drives are a huge improvement, Innovative designs in heat sinks and fans are another. Some of the new breed of CPUs and motherboards control fan speed based on CPU load, meaning the svstem remains relatively quiet until it heats up. So, have hope. Thc silent PC, or at least the relatively quiet PC, is coming, and probably sooner than you think. In th» meantime, for those who can't wait, we offer some suggestions for putting a lid on what may be the noisiest member of your household.

led to believe, is th» price we pay for perf ormance. Look at t h e evolution o f today's CPUs — even over the last couple of years — and it's easy to see why. Intel's Pentium III C oppermine (500 to 750 MHz) output I3 to 19 watts, compared to 49 to 75 watts tor the early Pentium 4s (1.3 to 2 GHz), and 82 watts and more for the Pentiurn 4 3.06 GHz chip. AMD chips follow a similar evolutionary path. Think of placing your hand around a 100 watt light bulb. Ouch! All of these chips take some powerful cooling, and that means fans, and that means noise High performance CPUs and the fans required to cool them arcn't the only source of computer noise, of course, and in some cases may not ev«n be the primary cause. Noise tends to corn» from live distinct sources: the hard drive, the power supply and its fan, the CPU and its fan, optical drives, and general electrical hum from components, including the monitor. Depending on your system, you may also have one or more case tans. If vou hav» a dual-processorsystem, add yet another fan. A cutting-edge system may gen»rate noise in the range o('50 to 60 decibels (dBA), similar to a retrigerator. Compare that to a whispered voice at 30 dBA, or big city freeway traffic at 70 dBA. Saying that a modern PC is as noisy as a jet taking off may not be far off the mark. If all this makes you doubt that you have anychance of achieving computing silence in your lifetime, relax. It's been done before. XVhen Apple introduced the iMac desktop computer five years ago, it was revolutionary in m ore ways than

For existing systems • Drown out the noise: Open up your favourite MP3 player and put on a few tunes. Even low-level background music is usually enough to drown out the noise from a PC.

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P LAT F OR M • Reposition the box: Where's your box? On your desktop? At your feet? A little rearrangement to place it between thc side of the desk and thc printer stand, t'or instance, can baffle a considerable amount of noise. Upgrade key components: Even a simple upgrade, like replacing your existing hard drive with a new drive with liquid bearings, can make a dramatic difference to system noise. Upgrade the power supply, too, and you may be well on your way to silence. • Join the mod squad: Modifying existing hardware is a passion for some, a necessity for others. Your favourite computer supply store can assist you in choosing the appropriate hardware (new fan, heat sink, case, case insulation, and lnore) to successfully reduce n1ost PC noise. Hut be careful! The poorly considered modification could lead your system's CPU to fry itself, or underperform.

When buying a new system • Ask about noise: Your average sales clerk may not be capable of designing

Computer ""Vancouver "'"'-'" BC

NEWS )

or building a PC, but he or she works around them all day long. You may gain some insight into which systems run more quietly. • Ask for quiet components: If you are having your system custom b u ilt, insist on a machine that runs quietly. Make silence onc of your top priorities. System b u i lders have m a ny options open to them when it comes to parts. Quieter components may be a little more expensive, but your ears will thank you. Choose a laptop: Laptops of any variety tend to run more quietly than their desktop counterparts. Today's laptops are powerful and have large screensusing one as your primary system is perfectly feasible. • Become a switcher: Consider switching from PC to Mac, and check out the new iMacs. Attractive and still relatively quiet (they do have fans now), most iMac users continue to r ave about thc silence of their machines. If PC makers get the message that sales arc migrating because of noise, you' ll see rapid improvement. U

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urocom (www.eurocom.corn) is jumping onthe wireless bandwagon. The Nepean, Ont.-based company has launched what it says is the world's first notebook with an integrated internal triband GSM/GPRS 900/1800/1900 module, allowing users to connect to the Internet from anywhere they could use their trimode mobilephones. The Eurocom M1905 World Warrior notebook uses GPRS (General Packet Radio Service), which allows larger, faster data transfersand an "always on" style connection, much like using a BlackBerry. In Canada, Fido a n d R o gers offer GSM/GPRS networks. The notebook includes a MobileIntel Pentium 4 processorat speeds up to 2.4 GHz, a 12.1-inchTFT screen, up to 1 GB DDR266 DRAM, and up to 60 GB, 5,400 rpm hard drive. Buyers can opt for a CDMA connection moduleinstead of the GPRS. The notebook isavailable from the company's Web site,with prices starting at $1,549.

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rae compurer paper is not responsible for errors or omrss<ons. ine Ad Index is printed as a courtesy io our readers and adyer!isers.

84 AUcUST 2003 THE coMPUTER PAPER Bc EDITioN www.canactacomputes.corn

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quency on an FM radio, according to Griffin. It draws its power from the iPod battery, and can keep working even when the iPod is docked or charging. And in thiscase, being polite doesn't even costthat much. The iTrip's suggested retail price is US$35.

Phase I Systems

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And apparentlythe appliances' communication skills are not the only qualities that makethem good citizens. GE says the washer usesup to 40 percent less water than a t r aditional top-load machine, automatically adjusting water levels to match thesize of the load. The washer also offers agitator-free washing, aStain Inspector system, and timed release of detergent, bleach, addi-

up with the iTrip. The iTrip is an FM transmitter that fits onto theiPod (an updated model for the new iPods has just been released) and will broadcast the iPod's music to any fre-

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he good news about having an iPod is you have access to your music all the time,wherever you go. The bad news is listening to music through headphones isnot always a good idea— it can be unsafe while driving and impolite while visiting with f riends. So Griffin Technology (wwwgriNntechnology.corn) came

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Continued from page80

Lynx Communications

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tives, and fabric softener. The dryer uses two motors,two moisture sensors, and two temperaturesensors, as weLL as an extra low delicate temperature setting, according to GE. Suggested retail prices forthe pair start at US$1,998.

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• Intel Pentium Process' 400/533MHz FSB • Supports speeds up to 3.06GHz • Supports 266/333MHz DDR SDRAM t using SQDIVPA

• Intel Celercn and Pentium 4 Processor

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wwwcanadacomptttes.corn THE COMPUTERPAPER BC EDmON AUGUST 2003 85

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All excess inventory must go! Check out our clearance room with all items only $10!

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~Some items available in limited quantrbes only. Supplies may be depleted prior to sale end date. We reserve the right to restrict the quantityof items sold.

86 AUcUsT 2003 THE coMPUTERPAPER Bc EDITIQN vwwcanadacompules.corn

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Canada Computer Paper lnc. is pleased to announce the launch of a new national digital lifestyle magazine for Canadian consumers in September 2003. This new magazine, entitled HUB: Digital Living, will focus on home and personal electronics.

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