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City of Douglasville Human Resources Department Council Report October 16, 2023
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Integrity Professionalism Respect
Core Values
Fairness Leadership Innovation Transparency
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Human Resources Functions
Talent Management Employee relations
Benefits administration
Compensation and classification Training and development Health and Wellness
Safety and Risk management Policy and Procedure Legal compliance
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HR Organizational Chart Human Resources Director
Human Resources Manager
Senior Human Resources Generalist Human Resources Generalist Human Resources Coordinator Executive Assistant
Receptionist
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Current Human Resources Priorities
Departmental Goals Open Enrollment
Employee Recognition Events (New Hire Luncheon & Service Awards) Safety Grant application
Spring Intern Recruitment
Standard Operating Procedures
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Department Personnel Count 2
Total: 324 As of 9/25/2023
5 17
7
49
7
8
5
10 11 12
3
1
121 66
City Clerk Courts Legal
City Manager Engineering Parks and Recreation
Community Development Finance Police Department
Conference Center Human Resources Community Relations
Council/Mayor Information Services Public Services 7
Employee Type 2% 2%
Total: 324 As of 9/25/2023
11%
85%
Full Time (278) Part Time (37) Seasonal (4) Intern (5)
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Gender Total: 324 As of 9/25/2023
35% 65%
Male (210)
Female (114) 9
Veteran Status Total: 324 As of 9/25/2023
14%
86%
Non Veteran (278)
Veteran (46)
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Race 1%
1%
Total: 324 As of 9/25/2023
52%
38%
5% 2% 1% Asian (2) Hispanic/Latino (15) American Indian or Alaska Native (1) Native Hawaiian or Other Pacific Islander (1)
Black or African American (142) Two or more races (9) White (154) 11
Age 3% Total: 324 As of 9/25/2023
1%
2%
10% 24% 20%
17%
19 And Under (4)
20 to 29 (87)
30 to 39 (81)
40 to 49 (50)
23%
50 to 59 (55)
60 to 69 (36)
70 to 79 (10)
80 Plus Years (1) 12
Education 1%
Total: 324 As of 9/25/2023
1%
10% 43%
22%
13% 10%
Diploma (139)
Some College (31)
Associates (39)
Bachelors (78)
Graduate (32)
Juris Doctor (2)
Doctorate or Above (3) 13
Seniority Length Of Service Total: 324 As of 9/25/2023
2% 4% 10% 9%
17%
0-4 Years (187)
5-9 Years (54)
10-14 Years (29)
58%
15-19 Years (13)
20-29 Years (33)
30 Plus Years (8) 14
Applicant Tracking Tracking from 1 January 2021 to Present Total: 16175
1% 1% 1% 1%
1%
1% 4% 1%
23% 66%
Facebook (27) Handshake (4)
GADOL (102) Innervision (1)
Indeed (10801) ZipRecruiter (1009)
City's Website (4112) Glassdoor (108)
Offer to Hire 30 Goal is < 30 Days
25 20
18
17
15
17
15
16
15
17
16
16
16
16
16
16
10 5 0
Mar 22
12-month average days between Offer and Hire: 16 days
Apr 22
May 22
Jun 22
Jul 22
Aug 22
Sep 22
Oct 22
Nov 22
Dec 22
Jan 23
Feb 23
Mar 23
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Exit Interview Statistics Tracking from 1 January 2020 to Present Total: 235
3% 3%
10%
37% 32%
10% 3% Better Job Opportunity (85) Self-Employment (1) Family Issue (6)
1%
1%
Retirement (24) Declined Interview (7) Supervisor Conflict (8)
Type of Work (1) Did Not Complete (79) End of Assignment (25)
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Interview Statistics Tracking from 1 January 2020 to Present Total: 1386
3%
7%
90% Average days between interview setup and interview date: 4 days
Interview Show (1203)
Interview No Show (47)
Interview Cancel (92)
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Separated Employees January 2023-October 2023 CITYWIDE Turnover Statistics 58 Employees
5%
21%
Involutary Voluntary Retired
74%
Turnover
In the 2023 Bureau of Labor Statistics report, the national turnover rate is 3.6 %. City of Douglasville turnover rate is currently 18%.
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COD Certifications Row Labels Accident Reconstruction American Institute of Certified Planners Aquatic Facilities Professional Building Inspector Building Plans Examiner Certified Crisis Coordinator Certified Labor Relations Professional Certified Meeting Professional Certified Public Accountant Certified Public Communicator Certified Public Manager Certified Travel Counselor Commercial Building Inspector Crime Scene Tech Qualified Defensive Tactics Instructor Driving Instructor Firearms Trainer Global Professional in Human Resources Hospitality & Tourism Management Certificate International City-County Managers Association-Credentialed Manager Leadership Excellence Certification Microsoft Certified Systems Administrator Microsoft Certified Technology Specialist Polygraph Examiner Professional Certificate in Rehabilitation Counseling Professional in Human Resources Residential Building Inspector Residential Combination Inspector Residential Electrical Inspector Residential Plans Examiner Residential Plumbing Inspector Senior Professional in Human Resources SHRM Certified Professional SHRM Senior Certified Professional Six Sigma Black Belt Six Sigma Green Belt Special Weapons and Tactics (SWAT) Travel Marketing Professional certification Grand Total
Count of Certification 5 1 1 1 1 2 1 1 1 1 4 1 1 2 4 3 7 1 1 1 1 1 1 2 1 2 1 1 1 1 1 1 3 1 1 1 28 1 89
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Immediate Areas of Recruitment Need 1. Building Official 2. Community Liaison Officers 3. Police Officers 4. Refuse Collectors 5. Tourism Program Coordinator 6. KDB Coordinator
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FY 23 Highlights
Phase III of Wellness Center to include retiree access Retention Strategies Spring and Summer Internship Program Healthiest Employer first place award Personnel Polices and Procedures Review Georgia Municipal Association Safety Grant Additional Paid Holiday 23
Human Resources Mantra
This Is What We Do
This Is Who We Are
WE ARE HR!!
This Is How We Roll
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