DOWNERS GROVE MAGAZINE REALTOR PROFILE

MICHELS GROUP Patti & Chase Michels 724 Ogden Ave. Downers Grove, IL 60515

(630) 638-8632 MichelsGroupDG@gmail.com www.michelsgroupdg.com

Michels Group Patti & Chase Michels

Real estate agents, Patti Michels and Chase Michels, reflect on their success as a mother/son real estate team.

Real estate was a natural career choice for Patti Michels. Growing up with parents in the home construction and remodeling business, she spent her childhood visiting open houses and construction sites. Through those experiences, she learned the importance of hard work and determination.

After 10 years in sales with a large company, Patti wanted more control over her future. Real estate sales was a perfect fit, but it was tricky at first.

“It was really tough my first few years in the business. I quickly learned that there was going to be no substitute to the long hours necessary to learn this business. I continued to work hard and my business eventually began to expand,” Patti said.

The most rewarding part of the business for Patti was when her son, Chase, decided to join her in 2015. He had previously worked in commercial real estate, where he learned the importance of client relationships and building trust throughout the sales process. The combination of knowledge and experience from Patti’s 23 years in the industry, partnered with Chase’s marketing and technological skills, have created a dynamic duo.

Patti and Chase have grown their business every year since teaming up. Together, they have sold 250 homes in Downers Grove and have generated over $145 million in Downers Grove sales volume.

They credit their success to focusing their efforts locally, as they do 90% of their business in Downers Grove and hold themselves to a high standard of excellence for their clients. “Chase and I never take clients for granted. We approach every sale as if we are doing it for a family member. This goes a long way with our clients,” Patti said. “They appreciate us being upfront with expectations and following through on what we say we will do. Our goal at the end of every sale is to have a satisfied client; if we do that, we increase our chances of future referrals and lifelong customers.”

They consistently finish in the top 1 percent of all Baird & Warner agents.

“Baird & Warner does a tremendous job supporting us. We’re very proud to be a part of an industry leader,” Chase said. “It excites us to see our personal growth coincide with our company’s growth.”

Patti and Chase currently sponsor local sports teams, humane society events, Downers Grove Area Newcomers, and they are also a Nextdoor Neighborhood Sponsor. Patti enjoys going to the gym, spending time with her family and friends, and traveling with her husband. Chase lives in Chicago and spends his free time traveling, playing golf, and participating in sports leagues.