Opal ManagerSupport services

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ManagerSupport

Provided by Drake WellbeingHub

The ManagerSupport service provides integral and objective support for supervisors or managers seeking guidance and advice on how to effectively handle any work issue or difficult situation.

ManagerSupport can help with issues such as:

Addressing and diffusing conflict

Advice on harassment and bullying

Assertive communication strategies

Improving relationships with your staff

Information on specific mental illnesses

Dealing with difficult people or behaviour

Stress management and self-care practices

Effective performance management strategies

Managing vulnerable, stressed or at risk employees

How to effectively manage staff and improve team morale

Recognising signs of anxiety, stress or depression in your staff

We’re here to help.

Encouraging employees to seek professional help and how to refer them to the EAP

Situation One

Common situations:

One of my employees has lost interest in their work and appears anxious. What is the best  way to check in with them?

We’re here to help:

ManagerSupport is not a replacement of the  Human Resources function; it complements  and encourages delivery of exceptional  people management for organisations.

Our experienced and professional

ManagerSupport consultants are available  for a free and confidential discussion, ready  to work through any issues involved in the  complex world of people management.

ManagerSupport is delivered by Beacon Lighting’s EAP, Drake WellbeingHub.

Situation Two

I need to have a difficult conversation with an employee  about their work performance.  What can I do to make sure  they feel supported?

We’re here to help.

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