RECRUITMENT & HR SOLUTIONS OUR SERVICE OFFERINGS
CONTENT DRAKE NEW ZEALAND ........................................ 03 FLEXIBLE STAFFING SOLUTIONS ...................... 04 PERMANENT RECRUITMENT SOLUTIONS ....... 06 HEALTHCARE STAFFING SOLUTIONS................. 10 THE EMPLOYEE JOURNEY ................................... 11 BEHAVIOURAL ASSESSMENTS .......................... 12 UNBUNDLED RECRUITMENT .............................. 14
INTRODUCTION Since our inception in 1951 in Canada and 1971 in New Zealand, Drake has been a global provider of Recruitment and Human Resource Management solutions. Today, Drake is represented across New Zealand by a network of ten branches servicing a broad client base across the North and South Island.
RECRUITMENT SERVICES Drake Recruitment Services holds over 50 years’ experience throughout New Zealand. Our expertise in permanent and temporary recruitment spans across different industries including Healthcare, Banking & Finance, Customer Service, Manufacturing and Production, and Transport & Logistics.
50+ years of industry experience
9
countries globally
HR SOLUTIONS SERVICES
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From attraction to separation, our unique suite of talent management solutions will empower your employees to outperform in their role.
Dealing with Drake has been wonderful. In our experience, Drake is one of the best recruitment agencies we have dealt with. It was very easy to communicate with them, and all of our needs and requirements for personnel were met. Their quality and professionalism in delivering results is what makes Drake stand out from others. I can’t speak highly enough of the team.” Manager (Auckland Office) Intech Instruments
10
branches nationally
6,500+ placements made annually
FLEXIBLE STAFFING SOLUTIONS | DRAKE NEW ZEALAND
FLEXIBLE STAFFING SOLUTIONS OVERVIEW Adapting to a flexible staffing strategy during peak periods allows your business the agility to succeed. For over 50 years, we have proven ourselves as one of the most trusted names in flexible staffing.
BENEFITS Access to pre-screened staff as required
Greater cost efficiencies: paying only for the hours worked
A thorough screening process, including reference and background checks
Stringent assessment procedures: behavioural, skill and musculoskeletal testing
Reduce overheads associated with hiring permanent staff
A 24-hour service and 4-hour satisfaction guarantee
EXAMPLES OF ROLES WE RECRUIT FOR: WHITE COLLAR ROLES 9 9 9 9 9
Administrators Customer Service Food and Beverage Staff O ffice Managers Executive Assistants
BLUE COLLAR ROLES
HEALTHCARE ROLES
9 Forklift Drivers/Operators 9 Pickers/Packers 9 Warehouse Managers/Supervisors 9 Labourers 9 Drivers
9 Registered and Enrolled Nurses 9 Disability Support Staff 9 Healthcare Assistants 9 Allied Health Professionals
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FLEXIBLE STAFFING SOLUTIONS | DRAKE NEW ZEALAND
THE DRAKE NZ DIFFERENCE QUALITY TEMPORARY STAFF To register with Drake New Zealand, Field Staff Employees (FSEs) are checked for qualifications, skills and entitlements to work in their nominated job function and must undertake and pass a few assessments: 9 H&S Test Skills and Knowledge Test 9 Verification of Experience
PERSONALISED SELECTION AND PLACEMENT Our selection and placement service ensures the best person with the required skills and attributes is provided.
DYNAMIC TEMPORARY WORKFORCE
Personalised Service: Each client has a dedicated Consultant at Drake. Your Consultant will work with you to place the person most suited to your needs, monitor their progress and seek post assignment feedback from you.
Drake has an extensive database built over years of experience to provide flexible staffing across various industries including Healthcare, Customer Service, Manufacturing and Production and Transport & Logistics.
Extensive Search Capability: Drake has developed an extensive database with resources across New Zealand from which to select the right candidate for your needs, in conjunction with other forms of advertising.
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Every time I have had a challenge, Drake have listened and then reacted. Thank you Drake. The staff were so good I’ve taken on those as permanent staff now.”
An Ethical Approach: Drake is a founding member of the Recruitment and Consulting Services Association (RCSA) and is bound by their code of ethics. A Commitment to H&S Compliance: Drake ensures all field staff employees are capable of working safely and effectively on our clients’ premises and have been trained in H&S.
Operations & WHS Manager
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PERMANENT RECRUITMENT SOLUTIONS | DRAKE NEW ZEALAND
PERMANENT & EXECUTIVE RECRUITMENT SOLUTIONS OVERVIEW Finding staff who generate long-term value for your organisation cannot be left to chance. Drake differentiates our approach to permanent and executive recruitment through our team of specialist Consultants, our strong talent networks, candidate attraction strategies and a valuesbased recruitment method. Before any candidate is presented, your Drake Recruitment Consultant has already performed a series of interviews and indicative tests to predict and evaluate their performance, behaviours and the likelihood of their success in the role. These are: 9 Behavioural Description Interviewing (BDI) 9 Drake P3 Behavioural Assessment
SOME EXAMPLES OF INDUSTRIES WE RECRUIT FOR: 9 Hospitality 9 Procurement 9 Finance 9 Information Technology 9 Manufacturing
9 Transport & Logistics 9 Marketing 9 Sales 9 Construction 9 Government
9 Education 9 Health 9 Engineering 9 Supply Chain 9 Warehousing
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PERMANENT RECRUITMENT SOLUTIONS | DRAKE NEW ZEALAND
BENEFITS A recruitment strategy that goes beyond traditional methods.
Top-performer profiling using Drake’s advanced assessment solution, Drake P3®.
Industry-focused consultants with in-depth knowledge and experience.
Cost-effective staffing solutions without building up your internal HR recruitment function.
Unmatched candidate referral networks for talent sourcing.
Our services are guaranteed with a three month replacement period*
Use of traditional & technology based assessment tools to ensure capability and organisational fit. *Terms & Conditions apply
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I would like to thank you for putting a great candidate forward to us for the position of accounts receivable. With the short notice I gave you, I appreciate the effort you have put in to get us the right person for the job. She is working out very well and has fitted into the company with little disruption. Financial Controller
There are many things I like about Drake Recruitment…What I like most about Drake NZ are the well organised staff, they are always there to help, and always in touch with their candidates.
Retail Dimension
Anonymous
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PERMANENT RECRUITMENT SOLUTIONS | DRAKE NEW ZEALAND
12 STEPS TO SELECTION SUCCESS Sourcing top talent is not a matter of luck. It’s a matter of consistently applying an effective hiring process.
1
INTERVIEW
Develop behavioural interview questions to distinguish top performers from counterfeit candidates
EVALUATE YOUR NEEDS
Create a job specification and evaluate your working environment
2
6
JOB PROFILE
5
SCREEN
Pre-qualify candidates to develop a shortlist of top performers
Formulate a detailed job description
3
4 TOP PERFORMER PROFILE
Uncover the skills, knowledge, and behaviours of successful individuals in similar roles within your organisation
CANDIDATE SOURCING
Source candidates through our internal national and global talent pools, traditional media, social media, networking, and our specialist referral network
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PERMANENT RECRUITMENT SOLUTIONS | DRAKE NEW ZEALAND
7
ASSESS SKILLS
Validate the candidate’s background with ability, aptitude, and occupational skills testing, in addition to desktop applications testing (if required)
8
BEHAVIOURAL ASSESSMENTS
Conduct a behavioural assessment of the candidates to understand their personal strengths, leadership style, decision-making style, energy level, motivational needs and stress levels
12
AFTER PLACEMENT SERVICE
Provide assistance and advice by monitoring new employee’s progress during their induction, boosting performance and aiding in retention
11
OFFER NEGOTIATION
Assist with offer presentation and negotiation
9
REFERENCE AND BACKGROUND CHECKS
Verify employment history and background, including criminal and credit checks
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FINAL SHORTLIST OF CANDIDATES
Presentation of our top performer candidates and consultation on final selection
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HEALTHCARE STAFFING SOLUTIONS | DRAKE NEW ZEALAND
HEALTHCARE STAFFING SOLUTIONS OVERVIEW Drake Medox provides professional health and community staff available 24 hours a day, 7 days a week, on a full time, casual or contract basis. We also recruit regularly for a wide range of permanent roles, and we work closely with some of our nation’s largest hospitals, medical corporations and facilities in providing nursing, personal care, homecare and allied health staff.
OUR SERVICES Disability Homecare Services Drake Medox has been supporting individuals to live safely and independently in their place of choosing with our team of disability support professionals.
Nursing Recruitment We provide quality Registered Nurses, Enrolled Nurses and Health Care Assistants on a casual, contract or permanent basis to a wide range of clients.
SOME EXAMPLES OF ROLES WE RECRUIT FOR: 9 Disability Support Staff 9 Registered Nurses 9 Enrolled Nurses 9 Social Workers 9 Psychologists
9 Healthcare Assistants 9 Mental Health Nurses 9 Mental Health Support Workers 9 Counsellors
Allied Health Professionals We provide quality and specialised allied health staff for roles in public and private hospitals, aged care facilities, specialist clinics, group practices and in-patient and out-patient facilities throughout New Zealand.
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Drake Medox were great right from the very first contact – everyone was helpful and really wanted to find the right person for the job, which is exactly what they did. They kept me informed throughout the whole process e.g. the advertising, their initial interview of the candidates etc. Drake took care of everything - this was a huge help. We will definitely look to use their services again in the future. Coordinator Residential Services, BLENNZ
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HOW DRAKE CAN HELP THROUGHOUT
THE EMPLOYEE JOURNEY
ATTRACTION Flexible staffing - white collar Flexible staffing - blue collar Permanent recruitment Healthcare, Disability Support and Allied Health Recruitment
SELECTION Behavioural profiling Leadership profiling Online skill assessments (technical & administrative)
INDUCTION Tailored onboarding programmes
DEVELOPMENT Customised learning programmes Team building workshops Managerto-Subordinate profiles
RETENTION Engagement surveys Performance management
SEPARATION Exit interviews Outplacement services
BEHAVIOURAL ASSESSMENTS | DRAKE NEW ZEALAND
BEHAVIOURAL ASSESSMENTS - DRAKE P3® OVERVIEW To hire, develop and retain the best, you need tools that enable you to better understand your workforce. Drake P3 is an online behavioural assessment tool that uses scientifically-based data to highlight key traits, communication and motivation aspects that can predict workplace performance. The assessment measures against four key pillars:
DOMINANCE Direct Confident Deliberate
EXTROVERSION Collaborative Energised Social
PATIENCE
CONFORMITY
Respectful Tolerant Approachable
Consistant Organised Logical
BENEFITS Drake P3 is a user-friendly system that enables managers to select high-calibre candidates and maximise the career potential of existing employees. By using Drake P3 as the foundation for any process involving the evaluation of people and teams, your organisation will benefit from: Quality candidate selection based on best “fit” for the role
Insights of how to motivate team members to achieve greater productivity
Improved communications through understanding key behavioural traits
Greater job satisfaction
Enhanced teamwork and engagement
Lower costs through reduced staff turnover
Identification of training and development areas
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BEHAVIOURAL ASSESSMENTS | DRAKE NEW ZEALAND
EXPERT MODULES Drake P3 consists of four expert modules that assist your organisation with the recruitment, development and retention of your staff. Applications can be taken in less than fifteen minutes, with detailed reports generated by the system according to your specific application.
01. Selection Expert How do you know which candidate is best suited for the role?
02. Management Expert Do you need to build and develop better connections between management and staff?
03. Team Expert Would you like to build a cohesive team which works better, faster and smarter?
04. Performance Expert Need to manage the performance of staff better?
PURCHASING OPTIONS Depending on your organisation’s needs, P3 can be purchased in a variety of ways: 9 Individual profile purchase and/or volume discount pricing 9 Annual subscription fee 9 Packaged within a Drake team-building workshop 9 Packaged with Drake recruitment and HR services
UNBUNDLED RECRUITMENT | DRAKE NEW ZEALAND
UNBUNDLED RECRUITMENT SERVICES OVERVIEW Drake can assist you at any stage of the recruiting process. Choose from a full suite of talent acquisition solutions to augment or outsource your current recruitment process.
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A customis to fit your b CREATING JOB DESCRIPTIONS AND ADVERTISEMENTS Drake can assist in creating the job description, placing the advertisements, and creating a candidate flow for you.
RESUME SCREENING
The pre-screening of potential candidates done by the team at Drake is a real time saver. They only present the candidate determined by the criteria I set. And, they always adapt to my schedule for interviews.” HR Manager
Don’t have the time to sift through a large volume of applicants? Drake can sort through the clutter to find you the right candidate.
BACKGROUND CHECKS Receive criminal checks, credit checks, employment verifications, and a gap analysis – quickly and accurately.
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UNBUNDLED RECRUITMENT | DRAKE NEW ZEALAND
sable solution business and budget BEHAVIOURAL INTERVIEWING Drake can help you develop interview questions that gauge your candidate’s experience and performance to ensure you’re getting your next top performer.
REFERENCE CHECKING Drake will tailor and conduct the reference process to meet your key criteria and job requirements.
SKILL TESTING DrakeWize provides a full suite of Windows and Mac based testing for all levels of staffing so you can hire the right candidate with the right skills.
BEHAVIOURAL ASSESSMENTS Drake’s P3 assessment solution can determine if a candidate is a good fit for both your organisation and the team.
SOURCING CANDIDATES Drake can proactively source candidates who are not necessarily looking for a job, but that would be the perfect fit for your role and company.
ONBOARDING AND ORIENTATION Overcome the barriers to integrating new hires and reduce the number of days it takes for them to contribute to your bottom-line.
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Drake New Zealand is a recruitment and HR solutions company, providing permanent and flexible recruitment and HR solutions across a variety of industries since 1971. 0800 840 940 nz.drakeintl.com linkedin.com/company/drakenz/