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22 Years of celebratiNg excelleNce iN the Scottish LiceNsed Trade
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Award for Success
22 Years of
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017 Date 15-08-2 Glasgow ilton Hotel, Location H glam e / Cabaret ti k c la B e d Dress co r 7.30pm Time 7.00 fo .00 am Carriages 2 s1 Ticket Admit
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SOCIAL MEDIA AWARD
CASUAL DINING AWARD
SOCIAL RESPONSIBILITY & COMMUNITY AWARD
COCKTAIL BAR OF THE YEAR
DOG FRIENDLY PUB OF THE YEAR
Bright Signals one of Scotland’s foremost creative content agencies is on the look-out for pubs, bars, restaurants and hotels that excel in their use of social media. We’re looking for examples of great content, interaction and results. Do you know a venue that does it well, or do you think you are one? If so enter now at scottishbarandpubawards.com
This year we are looking for a restaurant that also boasts a bar, that has created the perfect ambiance and food offering for casual dining, one of the biggest food trends of the moment. Tasty, good value food, excellent customer service and a relaxed and inviting environment are all crucial. Do you think you know a venue that fits the bill? Why not nominate now.
Diageo is on the look-out for pubs, bars and people that embrace social responsibility and who also put something back into the community. Do you know a pub or bar that has developed good relationships with local police, community safety partnerships, community groups, licensing boards and/or licensing forums to help minimise alcohol-related crime and disorder? Do they go the extra mile to promote responsible drinking; what do they do differently from other bars in the area? Do they interact with the local community. Let us know and they could be the proud recipients of this Award.
Do you think you know the best cocktail bar in Scotland or do you think you ARE the best Cocktail Bar in Scotland? If so why not enter the Disaronno Cocktail Bar of the Year category? Judges will be looking for a bar with a good ambience and well-trained staff who have a strong customer focus, as well as, the ability of staff to put their own spin on a Disaronno Sour. Expertly made cocktails, a willingness to experiment and a good knowledge of spirits are essential. If you think you fit the bill or you know a bar that does, please enter now telling us why you think so. scottishbarandpubawards.com
The Scottish Bar & Pub Awards are hunting for a pub that provides a welcome for pet dogs. Do you know a pub or bar that allow customers to bring their friendly pooches inside? Do they provide a water bowl, and the occasional treat? If so, they could be in the running for this accolade. Judges will be bringing their own dogs on mystery visits (volunteers are queuing up!!) If you think you know a pub or hotel that fits the bill - enter it now.
ENTREPRENEUR OF THE YEAR
NEW BAR OF THE YEAR
AWARD FOR SUCCESS
INDEPENDENT BAR OF THE YEAR
COUNTRY PUB OF THE YEAR
Do you know someone, or are you someone, who has the entrepreneurial spirit? Do you know a man or woman who took a risk when they started their business, and who has grown it by providing customers what they want and by investing in their staff. A good entrepreneur is a good leader that has strong communication skills and the ability to lead a team of people toward a common goal in a way that keeps the entire team motivated. Are you that person or do you know one? If so why not put them forward for this Award now?
New bars, restaurants and hotels have been opening at a great rate of knots over the last 12 months and this Year there is an Award for Best New Venue. What bar, restaurant or hotel has made a real impression on you since it opened. (September 2016 – May 31 2017). We are looking for well designed venues, which have invested in their staff as well as their premises, and which deliver. It’s not enough to look good, it has to have been a success with customers too.
Success stories deserve to be recognised and celebrated. Do you know a licensee/proprietor that has grown their business over the past year. . Perhaps they have successfully continued a family company, or expanded, adopted innovation to develop their business, or have grown turnover? This Year’s Scottish Bar & Pub Award judges would love to know of any hoteliers, restaurateurs or licensees, who fit the bill. Why not put them forward now to www. s c o t t i s h b a r a n d p u b Aw a r d s . c o m . Previous winners include: The Kingsmill Hotel in Inverness and The DRG Group.
Kopparberg is on the lookout for Scotland’s top independent bar. The Kopparberg team is looking for a bar that has proved to be a success with customers – it doesn’t have to be the most stylish or the biggest, but owners should demonstrate creative forwardthinking and be inclined to think outside of the box when it comes to developing their business. It goes without saying but good customer service and an excellent range of products behind the bar is essential. Do you know a bar that deserves the title? If so put them forward for the accolade now.
It’s never been more difficult to attract people to your pubs and it is even more difficult when customers have to drive to get there. That’s why this year we are looking to recognise the hard work that goes into making a country pub work by creating a category specifically for them. A welcoming atmosphere, great food, service and a good range of beers goes without saying. But do you know a country pub with an extra special something? If so enter it now.
CUSTOMER SERVICE AWARD Customer service is paramount when it comes to running a successful business. BII Scotland is on the lookout for a pub, restaurant or hotel which fully embraces the customer service ethos. Do you know a business that does this? If so, they could be eligible for this Award. Judges will look at the measures that are in place to ensure staff are well trained in customer service. Short listing will be done by Mystery Shoppers and if necessary this will be followed up with a meeting with the judges. If you want to put a nomination in, do so now.
GET YOUR CUSTOMERS TO VOTE FOR YOU AT 24
DRAM MARCH 2017
WINE BY THE GLASS AWARD Do you have a great range of wine by the glass or do you know a bar, pub or restaurant that does? If so it could be eligible for this Award. A choice of wine range and the opportunity to buy it by the glass has a great appeal to the modern consumer. Judges will be looking for staff with good wine knowledge, a range of wine by the glass which offers a good balance of Old and New World wines, and which includes wine that you can drink on its own or with food. Do you, or does your favourite bar or restaurant seek to improve the customer experience by offering a step up in the quality of wine in its wine by the glass range, and has the wine on offer helped to improve the reputation of the outlet? If so enter your favourite wine by the glass venue now.
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DRAM MAGAZINE March 2017 ISSN 1470-241X
@dramscotland
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22 YEARS OF SUPPORTING EXCELLENCE IN THE SCOTTISH LICENSED TRADE DRAM MARCH 2017 1
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CASH CONTROL
DRAM AWARDS 2017
ENTREPRENEUR of the year
We wish all the staff at the Swan the best of luck in SB&P Award Finals
wiNe by the glass award
iNdepeNdeNt bar of the year
Buccleuch Arms Melrose
Etive Taynuilt
Bag O’Nails Glasgow
Finsbay Milngavie
Seamill Hydro Seamill
Vroni’s Wine Bar Glasgow
The Parlour Glasgow
The Whistle Stop Barber Shop Edinburgh
SUPPLIERS OF A COMPREHENSIVE RANGE OF CASH RETAIL SYSTEMS TO THE LICENCED TRADE. From only £9.00 p.w. per terminal • CASH REGISTERS • EPOS SYSTEMS • TILL SCAN • STOCK CONTROL SOFTWARE • LOYALTY SYSTEM For more information on all our products contact us on: 0141 946 0444
www.simsautomatics.co.uk
award for success
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Costley & Costley Troon
Manorview Howwood
RAD Hotel Group New Cumnock
Seamill Hydro Seamill
DRAM AUGUST 2017
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bar appreNtice of the year
Loredana Calin Crieff Hydro Jordan Comrie Gleneagles Hotel Ewan Doyle Lido Callum Henderson The Pot Still Sam Oxley Akva James Merchant-Wink Rabble
Lewis Marshall Anchorline Vera Mauricimo Scran & Scallie Shaun McQullan Boclair House Hotel Jamie Thomson Jute Sam Raynor Blackbird
New bar of the year
craft Beer bar of the year
Chelsea Market Glasgow
Empress of Broughton Street Edinburgh
AKVA Edinburgh
Badger & Co Edinburgh
Finsbay Milngavie
Voyage of Buck Edinburgh
Bier Halle Glasgow
The Strathmore Glasgow DRAM AUGUST 2017 23
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DRAM MAGAZINE September 2017
cocktail bar of the year
dog frieNdly pub of the year
ISSN 1470-241X
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Graeme Muir, Business Account Manager, Wm Grant & Sons, pictured with Chris Ingles and George Terzakis
wiNNer BON VIVANT EDINBURGH
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SAINT LUKES & THE WINGED OX GLASGOW
THE JUDGES SAID OF THE WINNER:
“
Susan Young, David Brown (R) and Alexander Riches of Saint Luke’s
The mystery shoppers raved about the service. So much so they gave it a 5.5 out of 5. And the judges were equally impressed. The Disaronno Sour had the perfect balance and rather a unique serve. It's a classic and great cocktail bar.
”
fiNalistS BLUE DOG, PANDA & SONS, TIGERLILY
“
THE JUDGES SAID OF THE WINNER:
Not only did this pub have water for the dogs but it had ice-cream for them too. Dogs were welcome all day, every day and it was not just a pleasant environment, it was great for two-legged guests too. With a good menu for dogs and their owners too. fiNalistS THE 13th NOTE, THE FORTH INN, THE LORD OF THE ISLES
”
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We are proud to supply the Auchrannie and Costley & Costley with locally sourced fresh fish and frozen goods.
Bill Costley (left) with Kevin Cairns of Gordon & MacPhail
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BILL COSTLEY: COSTLEY & COSTLEY TROON
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THE JUDGES SAID OF THE WINNER:
Since 1988 Bill Costley has been at the forefront of Scottish hospitality with his hotels, restaurants, pub and patisserie. He set standards not just in Ayrshire but throughout Scotland. He has recently embarked on a refurbishment of his key venues which include Lochgreen, Brig a Doon and Highgrove. The group currently turns over in the region of £14m and employs 350 plus staff. Bill, and his family and team, have ensured that Costley & Costley enjoys Success.
”
fiNalistS RAD HOTEL GROUP, MANORVIEW, SEAMILL HYDRO
2017 AWARDS SPECIAL DRAM SEPTEMBER 2017 DRAM 325 September 2017 .indd 1
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DRAM AWARDS 2017
TESTIMONIALS We absolutely loved the night. I asked one of the ‘waitresses’ for something and the next minute she was up on the stage dancing! We were so chuffed to be involved. Fiona – The Boudingait It was an absolutely great night and the entertainment was the highlight. The IT girls were fabulous. It went by in a flash. Emma Tomkins – Vroni’s It was a brilliant night. The boys at the table particularly enjoyed seeing the IT Girls. It was great to share the table with people from other categories and we were all cheering each other on. Sarah Barr – The Fox and Hounds It was a really, really good night. The food was really good and the flow of the night was great. The host Tamsin was brilliant – really witty. It was nice to see that big room buzzing. Its important that everyone in the trade supports each other and it was a great night to network and catch up with people. Sam our bar apprentice made friends for life and the guys at William Grants did a great job with the programme. It is so important to invest in the future and it was really rewarding for him. It shows this industry can be a great career. The night really brought everyone together. Colin Church – Big Red Teapot It was great- a really enjoyable night. I loved the food and the entertainment. The best part was the emphasis on the Cabaret theme. Simon Douglas – Whistlestop Barber Shop
It’ been fantastic winning The Pub Spy Award. It was really unexpected but has been a great boost for all the staff and we have had great response from customers. The event was very well run and well organised. The look of the room and the entertainment were really fist class. Ross Henderson – The Birds and Bees. It was a brilliant night. I thought the lady compere was excellent. My team also thoroughly enjoyed it. And I enjoyed the company at the top table. Hugo Mills – Molson Coors. Good razzmatazz and the awards were snappy. You do it really well. I love it when people who have not been before win. John Gemmell – Heineken. Another brilliant night. Thought the hostess held the night together ultra well and her girls lifted the whole event. Well done. Colin Beattie – Oran Mor A fantastic night as always, with very well deserved winners. And of course,the food and entertainment were second to none! Scott McKenzie – Cask “A brilliant night. It was great to see lots of people you don’t normally see at trade functions and there was just the right amount of people. The IT girls were fantastic and they got the night moving along. Ann Nixon-Smith – Kopparberg I thought everything was first class! David Wither – Flow Just wanted to thank you again for the award and a great night again on Tuesday! I very much appreciate it and am honoured. The night was great and your table plan very well managed. Colin Blair – Buzzworks