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22 Years of celebratiNg excelleNce iN the Scottish LiceNsed Trade
100%
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Social RespoNsibility aNd CommuNity Award
22 Years of
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017 Date 15-08-2 Glasgow ilton Hotel, Location H glam e / Cabaret ti k c la B e d Dress co r 7.30pm Time 7.00 fo .00 am Carriages 2 s1 Ticket Admit
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WARDS DRAM A 2017
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SOCIAL MEDIA AWARD
CASUAL DINING AWARD
Bright Signals one of Scotland’s foremost creative content agencies is on the look-out for pubs, bars, restaurants and hotels that excel in their use of social media. We’re looking for examples of great content, interaction and results. Do you know a venue that does it well, or do you think you are one? If so enter now at scottishbarandpubawards.com
This year we are looking for a restaurant that also boasts a bar, that has created the perfect ambiance and food offering for casual dining, one of the biggest food trends of the moment. Tasty, good value food, excellent customer service and a relaxed and inviting environment are all crucial. Do you think you know a venue that fits the bill? Why not nominate now.
ENTREPRENEUR OF THE YEAR
NEW BAR OF THE YEAR
AWARD FOR SUCCESS
Do you know someone, or are you someone, who has the entrepreneurial spirit? Do you know a man or woman who took a risk when they started their business, and who has grown it by providing customers what they want and by investing in their staff. A good entrepreneur is a good leader that has strong communication skills and the ability to lead a team of people toward a common goal in a way that keeps the entire team motivated. Are you that person or do you know one? If so why not put them forward for this Award now?
New bars, restaurants and hotels have been opening at a great rate of knots over the last 12 months and this Year there is an Award for Best New Venue. What bar, restaurant or hotel has made a real impression on you since it opened. (September 2016 – May 31 2017). We are looking for well designed venues, which have invested in their staff as well as their premises, and which deliver. It’s not enough to look good, it has to have been a success with customers too.
Success stories deserve to be recognised and celebrated. Do you know a licensee/proprietor that has grown their business over the past year. . Perhaps they have successfully continued a family company, or expanded, adopted innovation to develop their business, or have grown turnover? This Year’s Scottish Bar & Pub Award judges would love to know of any hoteliers, restaurateurs or licensees, who fit the bill. Why not put them forward now to www. s c o t t i s h b a r a n d p u b Aw a r d s . c o m . Previous winners include: The Kingsmill Hotel in Inverness and The DRG Group.
CUSTOMER SERVICE AWARD Customer service is paramount when it comes to running a successful business. BII Scotland is on the lookout for a pub, restaurant or hotel which fully embraces the customer service ethos. Do you know a business that does this? If so, they could be eligible for this Award. Judges will look at the measures that are in place to ensure staff are well trained in customer service. Short listing will be done by Mystery Shoppers and if necessary this will be followed up with a meeting with the judges. If you want to put a nomination in, do so now.
SOCIAL RESPONSIBILITY & COMMUNITY AWARD Diageo is on the look-out for pubs, bars and people that embrace social responsibility and who also put something back into the community. Do you know a pub or bar that has developed good relationships with local police, community safety partnerships, community groups, licensing boards and/or licensing forums to help minimise alcohol-related crime and disorder? Do they go the extra mile to promote responsible drinking; what do they do differently from other bars in the area? Do they interact with the local community. Let us know and they could be the proud recipients of this Award.
WINE BY THE GLASS AWARD Do you have a great range of wine by the glass or do you know a bar, pub or restaurant that does? If so it could be eligible for this Award. A choice of wine range and the opportunity to buy it by the glass has a great appeal to the modern consumer. Judges will be looking for staff with good wine knowledge, a range of wine by the glass which offers a good balance of Old and New World wines, and which includes wine that you can drink on its own or with food. Do you, or does your favourite bar or restaurant seek to improve the customer experience by offering a step up in the quality of wine in its wine by the glass range, and has the wine on offer helped to improve the reputation of the outlet? If so enter your favourite wine by the glass venue now.
COCKTAIL BAR OF THE YEAR
DOG FRIENDLY PUB OF THE YEAR
Do you think you know the best cocktail bar in Scotland or do you think you ARE the best Cocktail Bar in Scotland? If so why not enter the Disaronno Cocktail Bar of the Year category? Judges will be looking for a bar with a good ambience and well-trained staff who have a strong customer focus, as well as, the ability of staff to put their own spin on a Disaronno Sour. Expertly made cocktails, a willingness to experiment and a good knowledge of spirits are essential. If you think you fit the bill or you know a bar that does, please enter now telling us why you think so. scottishbarandpubawards.com
The Scottish Bar & Pub Awards are hunting for a pub that provides a welcome for pet dogs. Do you know a pub or bar that allow customers to bring their friendly pooches inside? Do they provide a water bowl, and the occasional treat? If so, they could be in the running for this accolade. Judges will be bringing their own dogs on mystery visits (volunteers are queuing up!!) If you think you know a pub or hotel that fits the bill - enter it now.
INDEPENDENT BAR OF THE YEAR
COUNTRY PUB OF THE YEAR
Kopparberg is on the lookout for Scotland’s top independent bar. The Kopparberg team is looking for a bar that has proved to be a success with customers – it doesn’t have to be the most stylish or the biggest, but owners should demonstrate creative forwardthinking and be inclined to think outside of the box when it comes to developing their business. It goes without saying but good customer service and an excellent range of products behind the bar is essential. Do you know a bar that deserves the title? If so put them forward for the accolade now.
It’s never been more difficult to attract people to your pubs and it is even more difficult when customers have to drive to get there. That’s why this year we are looking to recognise the hard work that goes into making a country pub work by creating a category specifically for them. A welcoming atmosphere, great food, service and a good range of beers goes without saying. But do you know a country pub with an extra special something? If so enter it now.
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Social RespoNsibility aNd CommuNity Award
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Social Responsibility And Community Award 2017 Finalist
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DRAM AWARDS 2017
Social Responsibility And Community Award 2017 Finalists
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Award
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DRAM
325
DRINKS RETAILING AND MARKETING
@dramscotland
social mediA award
DRAM MAGAZINE September 2017
couNtry pub of the year
ISSN 1470-241X
/dram.scotland
Grant Gibson of Bright Signals pictured with Rosie Woolen of Manorview
Sylvia Forsyth of Critics Choice is pictured presenting Lewis McLellan with the award.
wiNNer MANORVIEW HOWWOOD THE JUDGES SAID OF THE WINNER:
“
The amount of engagement that this company gets through its social media platforms is very encouraging. It uses video, and staff engagement to help spread its message. It has a house style and has very professional look and also uses original content.
”
fiNalistS BUZZWORKS LIFE, DRIFTWOOD, LISINI
wiNNer THE OLD MILL INN PITLOCHRY
“
THE JUDGES SAID OF THE WINNER:
This is a lively pub and restaurant which attracts all manner of customers from tourists to locals, foodies to music lovers. It ticked all the boxes. It also looked immaculate, its outside area too, and the staff, despite being busy, were efficient and friendly. fiNalistS THE GLEN HOTEL, LEADBURN HOTEL, UPLAWMOOR HOTEL
fiNalistS
THE JUDGES SAID OF THE
“
wiNNer
This pub is very definitely at the very heart of the community. It adhers to the normal social responsibility practices including stocking nonalcoholic beers and ciders, but it also acts as the Village shop - providing necessities for locals - from fresh rolls to washing up powder... community events are a big part of what the pub offers and the owners have lots of plans to engage the community even further.
”
2017 AWARDS SPECIAL DRAM SEPTEMBER 2017 DRAM 325 September 2017 .indd 1
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social respoNsIbility & comMuNity award
LORIMERS
BISHOPTON
STRAMASH EDINBURGH
Peter Risk of Diageo presents the award to Roy McIntosh
wiNNer
THE CLOVENFORDS GALASHIELS
THE WAGGON INN KELSO
CONGRATULATES
THE CLOVENFORDS HOTEL, GALASHIELS
WINNERS OF THE DIAGEO AWARD FOR SOCIAL RESPONSIBILITY AND COMMUNITY 2016
Peter Risk Senior, National Account Manager at Diageo, presents the Diageo Award for Social Responsibility and Community 2017 to Roy McIntosh
THE WORLD’S LEADING PREMIUM DRINKS COMPANY
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DRAM AWARDS 2017
TESTIMONIALS We absolutely loved the night. I asked one of the ‘waitresses’ for something and the next minute she was up on the stage dancing! We were so chuffed to be involved. Fiona – The Boudingait It was an absolutely great night and the entertainment was the highlight. The IT girls were fabulous. It went by in a flash. Emma Tomkins – Vroni’s It was a brilliant night. The boys at the table particularly enjoyed seeing the IT Girls. It was great to share the table with people from other categories and we were all cheering each other on. Sarah Barr – The Fox and Hounds It was a really, really good night. The food was really good and the flow of the night was great. The host Tamsin was brilliant – really witty. It was nice to see that big room buzzing. Its important that everyone in the trade supports each other and it was a great night to network and catch up with people. Sam our bar apprentice made friends for life and the guys at William Grants did a great job with the programme. It is so important to invest in the future and it was really rewarding for him. It shows this industry can be a great career. The night really brought everyone together. Colin Church – Big Red Teapot It was great- a really enjoyable night. I loved the food and the entertainment. The best part was the emphasis on the Cabaret theme. Simon Douglas – Whistlestop Barber Shop
It’ been fantastic winning The Pub Spy Award. It was really unexpected but has been a great boost for all the staff and we have had great response from customers. The event was very well run and well organised. The look of the room and the entertainment were really fist class. Ross Henderson – The Birds and Bees. It was a brilliant night. I thought the lady compere was excellent. My team also thoroughly enjoyed it. And I enjoyed the company at the top table. Hugo Mills – Molson Coors. Good razzmatazz and the awards were snappy. You do it really well. I love it when people who have not been before win. John Gemmell – Heineken. Another brilliant night. Thought the hostess held the night together ultra well and her girls lifted the whole event. Well done. Colin Beattie – Oran Mor A fantastic night as always, with very well deserved winners. And of course,the food and entertainment were second to none! Scott McKenzie – Cask “A brilliant night. It was great to see lots of people you don’t normally see at trade functions and there was just the right amount of people. The IT girls were fantastic and they got the night moving along. Ann Nixon-Smith – Kopparberg I thought everything was first class! David Wither – Flow Just wanted to thank you again for the award and a great night again on Tuesday! I very much appreciate it and am honoured. The night was great and your table plan very well managed. Colin Blair – Buzzworks