DRIVE
Voice of the Australian On-Demand Personal Passenger Transport Industry
MARCH 2020 EDITION 32
National Magazine
Taxis, Hire Cars, Wedding cars, Limousines
Owners, Drivers, Partners, Operators
Suppliers, Networks, Booking Service Providers
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Views expressed in any article in DRIVE A2B magazine are those of the individual contributor and not necessarily those of the publisher. The publisher cannot accept any responsibility for any opinions, information, errors or omissions in this publication. To the extent permitted by law, the publisher will not be liable for any damages including special, exemplary, punitive or consequential damages (including but not limited to economic loss or loss of profit or revenue or loss of opportunity) or indirect loss or damage of any kind arising from the contract, tort or otherwise, even if advised of the possibility of such loss of profits or damage. Advertisements must comply with the relevant provisions of the Competition and Consumer Act 2010. Responsibility for compliance with the Act rests with the person, company or advertising agency submitting the advertisement. DRIVE A2BTM is wholly owned by Trade Promotions Pty Ltd. © Trade Promotions Pty Ltd 2017. All rights reserved. Copyright of articles and photographs in DRIVE A2BTM remains with the individual contributors and may not be reproduced without permission.
4
DRIVE A2B magazine · March 2020
Australian Formula 1 Grand Prix
EDITION 32
Albert Park, Melbourne 12 - 15 March 2020
www.drivea2b.com.au DRIVEA2B @DRIVEA2Ba info@drivea2b.com.au
VICTORIA 8 10 14
Is your fare calculation device working? Transport Alliance Australia News Message from Rod Barton MP
NSW 20 21
Point to Point Transport survey results
22
Submission for number of new taxi licences to be issued
29
Get to Know... Steve Elliott, Director Major Events, Transport for NSW
5 touters have been prosecuted
SOUTH AUSTRALIA 32
Taxi licence values and lease prices
W E S T. A U S T R A L I A
18
34
Regional operators hit hard with extra red tape
QUEENSLAND 38
Wheelchair Accessible taxi grants
OVERSEAS
26
24
SA Competition Commission proposes changes to level the playing field
40
Britain to ban sale of gasoline cars
41
New York ordered to pay US$810m to taxi drivers
41
Uber closes LA office
STATS
A summary of the monthly statistical figures on licence values, number of licences and drivers around the country.
17 27 39
Victoria New South Wales Queensland
From our Editor Touting Fines
Road Worthy Certificates
It's great to see that the NSW Point to Point Transport Commissioner is on the ball and is catching and fining those touting at Sydney Airport. They prosecuted 5 offenders last month. But what about Melbourne Airport touters?
In June 2019 edition of DRIVE A2B we reported on the non-professional vehicle inspection undertaken by Red Book Inspections on a prospective commercial passenger vehicle, and how its inspectors missed faulty brakes and worn windscreen wipers. This was reported to the Victorian regulator, CPVV, but it doesn't appear to have done anything about this. It hasn't reprimanded Red Book and it still allows RedBook to perform safety inspections on new and ongoing commercial passenger vehicles.
Despite the fact that it became law in 2019 that touting is illegal in Victoria, to date, no-one has been fined. There are just as many operators touting for the transportation of passengers in the arrival areas at Melbourne Airport, as there were before the new regulations were put in place. How can this be? Commercial Passenger Vehicles Victoria (CPVV) is tasked with enforcing the legislation regarding the Commercial Passenger Vehicle Industry, so why isn't it enforcing?
6
DRIVE A2B magazine ¡ March 2020
We have been advised that CPVV thinks that RedBook is great because RedBook provides information about the inspections electronically to CPVV. Well, we also know that all Road Worthy Certificate inspections undertaken by a
Licensed Vehicle Tester (LVT) are lodged electronically together with photos, to VicRoads. And VicRoads and CPVV are supposed to be working more collaboratively nowadays, since they both come under the Department of Transport portfolio. Surely an inspection done by an LVT (which takes around 1.5 hours) is more comprehensive than a RedBook inspection (around 10 minutes) and it is more accurate, and thorough, and can be relied upon. This was evidenced when RedBook was found to not put vehicles onto a hoist to check the underbody and didn't take any wheels off to check the brakes.
Intelligent Transport Systems Asia Pacific Forum The 17th ITS Asia Pacific Forum is being hosted in Brisbane from Monday 25 – Thursday 28 May at the Brisbane Convention and Exhibition Centre. The 4-day forum will include a strong industry program including tours and demonstrations, a showcase of over 90 exhibitors, as well as an exciting social program. The 2020 theme of “ITS Innovation Creating Liveable Communities” will demonstrate Australia’s new initiatives and adapted learnings from the advances of our neighbouring mega cities.
Surely the government wouldn't be compromising on public and driver safety?
Key topics to be covered include •
MaaS (Mobility as a Service)
Yet the regulator still endorses RedBook as a provider of safety inspections of CPVs. Is there a relationship between CPVV and RedBook Inspections that we are missing?
•
Connected and Autonomous Vehicles
•
Data Analytics and Artificial Intelligence in Transport and Transport Pricing, Tolling and Charging
•
Policy, Standards and Harmonisation
•
Intelligent Transport = Inclusive Transport.
Cabcharge Dockets Cabcharge paper dockets are becoming obsolete - they will no longer be accepted as payment for a trip in a taxi. So make sure that you have your Cabcharge Terminal in your vehicle, if you wish to accept Cabcharge payments.
It's going to be a fantastic 4-day event and you can find more information at itsap2020.com.
Mrs Toni Peters DRIVE A2B Editor
DRIVE A2B magazine · March 2020
7
TAXI METERS
VICTORIA
NEWS
Make sure your fare calculation device is working From 30 April 2020 all fare calculation devices used to provide unbooked (taxi) services in the metropolitan (urban and large regional) areas must be capable of calculating and displaying road toll charges.
The fare calculation device must:
8
DRIVE A2B magazine · March 2020
•
clearly be seen in every seat facing forward in the commercial passenger vehicle
•
accurately record and display the fare and charges applicable to each passenger
•
be programmed to ensure receipts issued to passengers comply with the regulations
•
interface with other equipment and systems approved by Commercial Passenger Vehicles Victoria, so commercial passenger vehicle trips subsidised under any Victorian Government-funded program meet the requirements in the Multi Purpose Taxi Program Data Collection Provider Package.
•
be secured inside the vehicle, or in a mounting designed to secure it
•
be examined and tested by an authorised vehicle tester if requested by Commercial Passenger Vehicles Victoria
•
not be located or installed in a way that could cause injury to anyone in a commercial passenger vehicle while it’s operating
•
be tamper resistant.
Processing MPTP payments To offer unbooked services, a vehicle must be fitted with an electronic transaction terminal to process Multi Purpose Taxi Program (MPTP) transactions. Currently Cabcharge and Net-Cabs Pty Ltd are the only businesses that offer equipment which meets these requirements. Drivers and vehicle owners need to ensure their fare calculation devices are operating at all times when providing unbooked services.
Compliant Fare Calculation Devices for Metropolitan, urban and large regional use Device make
Model
Cabcharge
Fareway Plus
Net-Cabs Pty Ltd
Oiii Vehicle Dispatch System (VDS)
Schmidt Electronic Laboratories
G5
for Country use only Device make
Model(s)
Cabcharge
XUS 6000 Europa XUS 7000
Martin Meters
Mk 5 si Mk 5 si series 2 Mk6
Schmidt Electronic Laboratories
G3 Mk 2 G4
DRIVE A2B magazine ¡ March 2020
9
NEW
VICTORIA SOUTH
WALES NEWS
NEWS
TRANSPORT ALLIANCE AUSTRALIA (TAA)
Independent taxis in Victoria total around 2000
T AndrĂŠ Baruch President, Transport Alliance Australia
here are so many independent taxis running around, plying for work, looking for that elusive hail - which appears to be getting rarer each day. They are sitting on the CBD and inner suburban ranks, waiting at Melbourne Airport, waiting, waiting. There are approximately 2000 of these independents, roaming the streets of Victoria. By independents I am referring to the unbooked commercial passenger vehicles (aka taxis) that don't belong to one of the major metropolitan Booking Service Providers, namely Silver Top, 13cabs, Crown Cabs, Black & White Cabs, Oiii and the major rural, urban and country Booking Service Providers. By the way, Booking Service Providers is the fancy name the regulator came up with to replace Network Service Providers, which replaced Networks, which replaced Depots and Groups. Many owners have recently chosen to move away from the big Booking Service Providers (BSP) because they are not getting enough work to justify the fees they are paying to belong to the BSP, and are optimistic that they can make more money doing rank and hail work. An independent taxi is not required to carry any external signage - it only needs its VicRoads issued green taxi number plate. Yet even though it is not regulation that they affix a taxi dome light to their roof, many of the independents choose to do so. I suppose that's a good thing. But any other external signage on these independent taxis is virtually non-existent.
10
DRIVE A2B magazine ¡ March 2020
The driver has been given information when he got his vehicle accredited with Commercial Passenger Vehicles Victoria (CPVV), regarding the requirements for the vehicle and his duties whilst operating it as an unbooked Commercial Passenger Vehicle (CPV). But who is keeping track of whether this vehicle is correctly fitted out? According to CPVV "an unbooked commercial passenger vehicle must be maintained in a fit, serviceable and safe condition" and CPVV requires that"all commercial passenger vehicles undergo an annual vehicle inspection". But who is checking that this is done? If you belong to one of the big Booking Service Providers (greater than 10 vehicles) then it is most probably being checked and recorded by personnel from the BSP. But what about the independents? In addition, all unbooked CPVs must have installed a CPVV accredited
safety camera, taxi meter, dispatching system, eftpos machine, and an eft terminal so as to process Multi Purpose Taxi Program trips. Vehicles which are associated with one of the big BSPs, are certainly regularly checked and this includes checking the safety equipment, fare equipment and systems too. This is not the case for the independents. The independent operator's vehicle and equipment may be perfectly spot on, but who is checking them? Then there's the tactile registration numbers that are to be fitted to the outside of all passenger doors, and the fare information notices that are to be affixed to both the inside and outside of the vehicles. CPVV has created regulations and set out responsibilities for owners to adhere to with regards to these, but this is not happening with many of the independent CPVs and no-one is checking on it.
YOUR VOICE with ... • Victorian Industry Regulator • Essential Services Commission • and Melbourne Airport www.taa-national.com.au @TransportAllianceAustralia
Accordingly, the passengers who are vision impaired are now at a disadvantage as they are no longer able to ascertain the number of the taxi they are to be riding in. The State Revenue Office is responsible for the collection of the $1 trip levy. But how are they able to cross-check if they don't have the information on who belongs to a BSP and who is operating independently? The vehicle is meant to have comprehensive insurance with public liability coverage too. Again, who is checking that the independents are complying with this requirement? The answer is, the regulator should be - Commercial Passenger Vehicles Victoria! The regulator determined a few years ago that taxis didn't have to belong to a Network and this has continued to be the case under the 2017 industry reforms.
ONLY
120
$
per person
/per year
info@taa-national.com.au
DRIVE A2B magazine · March 2020
11
NEW
VICTORIA SOUTH
WALES NEWS
NEWS
TRANSPORT ALLIANCE AUSTRALIA (TAA) .../continued from previous page
Since the industry regulator has permitted taxi owners to operate independently from the big Booking Service Providers, the quality of vehicles, safety aspects, and cleanliness of the vehicle and driver have all gone downhill. CPVV states that it is holding the BSPs responsible for maintaining records of roadworthiness of the vehicle and keeping a register of complaints by both passengers and drivers. Great! But if the vehicle is independent of the large BSPs, doesn't have any signage on it, and the passenger wishes to make a complaint about the driver, who does he contact? Which company does he complain to? No decals, no livery, so where does he go? CPVV has removed itself from their past responsibilities, stating that they are allowing the industry to self-regulate.
This may have been great in the first instance, but now that we have so many independent operators unaccounted for, it is time for the regulator to take back the reins. Currently owners who have 1 or 2 vehicles are not required to be registered as a Booking Service Provider. Come 1 July 2020 CPVV wants all of these owners to register as Booking Service Providers - but the catch is that the CPVV does not know who these people are! Having a taxi owner of one, two or even five taxis being their own Booking Service Provider just doesn't cut it. CPVV does not know which BSP, if any, the accredited Unbooked CPVs belong to. It doesn't have any records, no real way of finding out, because it is not asking the information of the owners.
CPVV has lost control of this section of the commercial passenger vehicle industry. The regulator could take on the responsibility of keeping track of these independent operators, and regularly view their records, roadworthy information, safety issues and handle any passenger complaints against them. But they probably won't do this. Time has come for all CPVs to be once again affiliated with an approved, operational BSP. And this should be a BSP that has 10 or more vehicles. The wheel is still round. Who would have thought that the revolution back to the past would be so quick. A lot of what we had in place for this industry, as broken as it all was, was there for a reason. The government needs to reclaim control of this industry.
Save the
Date Friday 8 May 2020 10am-2pm 12
DRIVE A2B magazine ¡ March 2020
INDUSTRY INFORMATION DAY Guest speakers, exhibitors and more
How professional ! Last month Hume Police pulled over a vehicle that was detected going 22 km/h over on the limit on the Tullamarine Freeway. The driver claimed he was a rideshare driver and had a passenger on-board. The vehicle was not displaying correct signage - either CPV sign or ride-share company sign - and the Police gave him a warning (and a fine for speeding). Some time later the driver was stopped again. Still no signage - so he quickly made one - beautiful, isn't it? And the driver placed it on the dash behind the Parking Permit for Disabled - wrong location - it is partially hidden and is within reach of the driver. But wait, there's more! The car in question is not registered with the CPVV as a commercial passenger vehicle. That’s a $2000 fine. It makes you wonder if the Disability Parking Permit is valid?
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DRIVE A2B magazine · March 2020
13
VICTORIA
NEWS
ROD BARTON, MP
Let's stop this game of "taxi, not taxi", and call it what it is.
I
spoke with 3AW's Neil Mitchell last month about the need for commercial passenger vehicles to be easily identified.
Rod Barton MLC Leader, Transport Matters Party
In 2019 there were a number of cases where drivers, posing as rideshare, had picked up young girls and raped or assaulted them. One driver, had used an A4 photo of a registered driver to bypass the app's driver identification process. Another incident involved an opportunist predator who pulled up next to a girl and pretended to be the Uber she was waiting for. Every time we post a story about these events on our social media channels we get two common comment themes. The frustrated taxi industry turns up to the debate with calls for branded vehicles and built-in safety measures, all good ideas resulting from years of work to make the taxi industry safe. But the message from the rideshare industry is very different. Many say it's the girls' own fault. That they should have checked the car they were getting into. They should make sure it had a CPV sticker in place, that the driver was the same person in the photo on their app, that the registration numbers matched, that the driver knew their name and where they were going. These comments make me hang my head in shame. This is not the fault of these victims. This is the fault of a regulatory environment that has normalised getting into unmarked vehicles with strangers. This is the fault of a system that values cheap over safe and has promoted digital
14
DRIVE A2B magazine ¡ March 2020
hitchhiking as the new black. We run profanity filters over our social media channels and pull down comments that are personal attacks. Generally, I love a good debate on social media - it helps us see the whole industry picture. But for the first time we have removed and banned people from our social media channels because we will not tolerate messages that say these victims are at fault. I genuinely feel for the rideshare operators out there who are doing the right thing and are offering good services, who are building a business in this increasingly difficult industry. We have met with many who share our frustrations and who want to do a good job. But the rideshare model as it stands is severely lacking in proper thinking around how it delivers a safe service to the general public, and the ongoing release of bandaid fixes isn't enough. Uber and Ola have just released a new pin system, which riders must provide to the booked driver before the journey can start. A simpler option would be to just brand the vehicle, put tamper proof cameras in, require
Need
LEGAL
assistance?
drivers to show identification, have GPS on the vehicles and have proper commercial passenger insurance. On face value rideshare was a great idea. Peak hour congestion jams are full of single occupant vehicles all heading in the same direction, and rideshare's original premise was that a group of people travelling to the city at 8am every day from, say Glenroy, could be matched together to share a car with the "driver" being reimbursed by the others for fair costs. What actually happened was the "drivers" got to the city and rather than parking and trotting off to an office job, they went trolling for another job, then another, another and another. A full day of ridesharing. And that's the day that ridesharing became a taxi service. Unfortunately the Victorian regulator wasn't watching. Fancy apps, glitzy international marketing, a bottle of water in the backseat and a promise of peak hour congestion busting had them rushing to legalise these "taxi, not taxi" services.
So we're in a proper pickle now. Let's stop this game of "taxi, not taxi", and call it what it is.
Rideshare operators are offering the exact same services as taxis and should have the same safety requirements. There is a very good reason that thenpremier Jeff Kennett mandated that all Melbourne cabs should be yellow. All we are asking is that the almost 110,000 drivers accredited in Victoria invest in their businesses. There is no cost barrier to entry - you need a car, a driver's licence, $76 for a driver's permit and $55 for your vehicle's accreditation, and then you're in business - a gig economy dream job. It's a bitter pill for the taxi industry, for those who stumped up hundreds of thousands of dollars to start their businesses, and now find themselves in gig culture. No consideration was given to the commercial viability for taxi, hire cars and rideshare operators. Unsavoury pro move forward.
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DRIVE A2B magazine ¡ March 2020
15
VICTORIA
NEWS
TAXIMETERS
Beware
of liars and bullies In fact, the G5 Taximeter fully complies with all CPVV requirements including the new requirement effective from 1st May 2020 that all taximeters automatically record all charges (including tolls) payable by passengers.
Many taxi operators in Melbourne have been told over the past month that they must remove their Schmidt G4 & G5 Taximeters so that their Booking Service Provider (BSP) satisfies the CPVV record keeping requirements to maintain fare records for all dispatched jobs. This is a complete and blatant lie. There is absolutely nothing in the Regulations which requires taxi operators to remove their G4 and G5 Taximeters to satisfy CPVV record keeping requirements. Spreading such lies is misleading and deceptive conduct and therefore illegal under Australian Consumer Law.
Instead of being forced to remove your G4 or G5 taximeter by underhanded bullies who falsely claim that this is a requirement, Schmidt Electronic Labs are able to wire your Cabcharge meter to connect to the dispatch system and still enable you to use your G4 or G5 Taximeter for all non-dispatched jobs. This is the very best way to protect your personal information and the privacy of your income data. After all, it's your business and your income data, and nobody else’s business certainly NOT the business of your BSP. Help to protect your interests by reporting to Schmidt Electronic Labs the name of anyone who tells you that you must remove your G4 or G5 Taximeter. This will then be immediately reported to the Australian Competition and Consumer Commission (ACCC). by Schmidt Electronics Laboratories Phone: 1300 132 422 | Email: info@schmidt.com.au
Embassy Cafe
WE’re open WE NEVER CL
OSE
V IS
16
DRIVE A2B magazine · March 2020
OR THE TI US F
BEST BURGERS IN TOWN 547 Spencer Street West Melbourne
VIC STATS
The statistical figures on this page are as at
31 January 2020
1% Unbooked CPVs Wheelchair Taxis
30-Nov-19 31-Jan-20
UNBO O K ED CP VS
SINCE SEPTEMBER 2017
968
%
UNBOOKED CPVs Since last month
967
967
2824
BO O K ED CP VS
Number of Accredited Victorian CPV DRIVERS 31-Jan-20
109142
30-Nov-19
COUNT IS DOWN
579
931
W HEELC HAI R TAX I S
IN A NUTSHELL ! CPVs INCREASE
745
636
13396
10013
10592
10876
7271
5000
31-Jan-19
Booked CPVs
87%
5,013
Since Oct 2017
107366
31-Jan-19 31-Dec-17 30-Sep-17
92479 65543
COUNT IS THE SAME
0
331
Since Oct 2017
BOOKED CPVs Since last month
Vehicle Inspections
325
Infringement Notice
11 1
68,081 Since Oct 2017
Rectification Notice (CPVV defect notice)
35
Defect Notice (VicRoads defect notice)
1,176
INCREASE SINCE OCT 2017
47,066
Did you know there are...
1.3 drivers
for every CPV in Victoria
(Written warning)
COUNT IS UP
4,301
COMPLIANCE OUTCOMES
Official Warning
INCREASE SINCE LAST MONTH
62076
WHEELCHAIR CPVs Since last month
30-Sep-17 31-Dec-17
50192
12%
66604
ACCREDITED VICTORIAN CPVs Total = 81,885
70905
TOTAL REGISTERED COMMERCIAL PASSENGER VEHICLES (CPV)
23
7.2 rideshare vehicles
for every unbooked CPV
(taxi)
DRIVE A2B magazine · March 2020
17
E-HAILING
EXPERTS PREDICT UBER TO BE SUBSCRIPTION SERVICE LIKE NETFLIX By Louise Ayling | Daily Mail Australia
18
DRIVE A2B magazine · February 2020
Users could pay a set amount per month for a number of rides or kilometres
Uber could be set to carry out a major shakeup in the way passengers pay for travel. Experts predict the ride-share giant will switch to a subscription-based service based on Netflix or Spotify models, where users pay a set amount for a certain number of rides or kilometres, with no lock-in contracts or up-front payments. " Uber will switch from specifically having someone who calls for a car, to someone who subscribes to a service of mobility," KPMG automotive analyst Steven Bragg said. " It's going to be quite disruptive, but there's also a lot of opportunity for a lot of people," he said.
The changes are forecast to result in fewer new car sales across Australia
Mr Bragg also predicts an additional 100,000 people every year will stop purchasing new cars in favour of rental options.
Data from the Federal Chamber of Automotive Industries revealed 1,062,826 new cars were sold in the 12 months to December 31, 2019. This was the lowest total in eight years.
A combination of rising costs like road-tolls and registration fees are pushing more people towards car rental services. The industry is becoming flooded with new options outside of GoGet, which allows people to rent cars for periods of time ranging from a few hours to several days. While newer services like FlexiGo, Carbar and Carly which allow customers to choose a specific type of car to rent over a longer period of time. Melbourne resident Jeremy Lawrence signed up for a car-rental service ten years ago and has become a regular user. He said he has no need for the car at all hours, but may need it on occasion for birthday parties or moving furniture. Mr Lawrence said " I can pick and choose which car I want and I don't have to worry about maintenance".
Only 71,731 new cars were bought Australiawide in January 2020 - 10,000 less than January 2019 - a drop of 12.5 per cent.
DRIVE A2B magazine ¡ February 2020
19
INDUSTRY
NEW SOUTH WALES
NEWS
SURVEY
IPART survey results - Point to Point Transport Use in 2019 The Independent Pricing and Regulatory Tribunal – NSW has surveyed NSW residents annually since 2012 about their use and perceptions of taxis and other forms of point to point transport. The tribunal has recently published their results for Annual Survey of Point to Point Transport use in 2019 by NSW residents. Of all the people in Sydney who used a taxi at least once in the last 6 months, 15% used taxis at least once a week, 52% used taxis once a month or more than once a month and 8% used taxis more than they did in 2018. The overall satisfaction with taxi services increased in all the three geographical areas and more than 50% respondents consider taxis as good value for money. Furthermore, the satisfaction with taxi fares has seen an upward trend in the last five years and more than 40% respondents are more than likely to use taxis in future if fares were cheaper. In terms of wait times, around 4 in 5 passengers got their vehicle within 10 minutes and it is perceived to be better during the day than after 10pm, particularly on weekends. In summary, the results show that perception and satisfaction of taxi services in NSW is like that of 2018 with a significant improvement in certain areas of practical and quality aspects apparent from the IPART survey results. Turn to page 22 for more details on the survey results.
20
DRIVE A2B magazine ¡ March 2020
5
COMPLIANCE
TOUTERS
prosecuted at Downing Centre Local Court
NSW Point to Point Transport Commissioner, Anthony Wing, prosecuted five individuals at the Downing Centre Local Court on 11 February 2020. The five people were charged for allegedly, on separate occasions in November, touting and soliciting for passenger services at Sydney Airport. Three offenders pleaded guilty and were convicted and fined $1,000. Two of these three offenders were also ordered to pay an additional $300 in professional costs. The remaining two individuals pleaded not guilty and will proceed to hearing. The offences were detected as part of ongoing compliance activity by the Point to Point Transport Commissioner at the Sydney Airport precinct - a high traffic area where people are particularly vulnerable to being touted. Touting and soliciting at the airport and in any area of NSW is not only an offence under point to point transport law, it is unsafe for passengers and a form of harassment.
Under point to point transport law, a person must not drive a taxi or hire vehicle that is being used to provide a passenger service if the person has been found guilty of a disqualifying offence. A second offence of touting or soliciting constitutes a disqualifying offence, which means if an individual has two convictions for this offence, they will be disqualified from providing point to point passenger services in NSW.
EDITION 47 Melbourne • Geelong Healesville • Kinglake Gisborne • Bacchus Marsh Pakenham • Phillip Island Portsea • Lorne • Kilmore Koo Wee Rup FROM THE PUBLISHERS OF
DRIVE A2B magazine · March 2020
21
NEW SOUTH WALES
NEWS
Annual Survey of Point to Point Transport Use 2019 �re��enc� of taxi �se was si�i�ar to 201�
Annual Survey of Point to Point RESULTS OfSince those in Sydney who had usedabout a taxi 2012people IPART hasTransport surveyed NSWUse residents annually theirat useleast and once in 2019 perceptions of taxis and other forms of point to point transport. Since 2012 IPART has surveyed NSW residents Annual =SY GER ǻRH E JYPP VITSVX SR SYV WYVZI] here. annually about their use and perceptions of taxis Survey of and other forms of point to point transport. used taxis less than used taxis at least used taxis less than Point to Point the previous year once a wee� once a month Transport Use 2019
15%
48%
34%
Since 2012 IPART has surveyed NSW residents annually about their use perceptions of taxis and other forms of point to point transport. 8LI WYVZI] EWOW EFSYX HMǺIVIRX TSMRX XS TSMRX XVERWTSVX =SY GER ǻRH E JYPP VITSVX SR SYV WYVZI] here. services:
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Overall satisfaction with taxi services increased in all X Rideshare �������� �������� ���� �� ����� �� ������ ��� �� ���� geographical we X 1MQSYWMRIW SV SXLIV LMVI ZILMGPIW ������� ����������� ���� ���� ���� We sur urve veye yed d mo more re tha han n 3, 3,00 000 0 pe peop ople leareas fro rom m th thre ree e surveyed. More than �� geographi hicall regiions in NS NSW W:������.
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IPART NSW.GOV.AU
22
DRIVE A2B magazine · March 2020
10%
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vehicle within 10 minutes on DRIVE A2B magazine · March 2020 their last trip taken.
23 3
The SA Competition Commission has proposed changes to level the playing field and allow metered taxis to better compete with Uber, Bolt, and other e-hailing companies. by Helena Wasserman | Business Insider SA
South African metered taxis could get a boost against Uber from proposed new rules. •
The Competition Commission wants an overhaul of the metered taxi licencing and fare regime in South Africa, which it thinks will increase competition.
•
Metered taxis argue that Uber's prices are too low and threaten their survival.
•
Between 35% and 55% of Uber drivers are operating without a valid licence.
•
The commission recommends that fare regulations be scrapped, and that all metered taxi companies be allowed to do business wherever they want.
The commission launched an inquiry in 2017 amid industry concerns about the impact of the meteoric rise of Uber. Metered taxi operators argue that Uber’s prices are too low, and threaten their survival. The commission confirmed in a report, released last month, that Uber is much cheaper than metered taxis – which on shorter routes can cost up to 250% more in Gauteng. The metered taxi operators also contend that Uber is operating outside of the regulations that govern them. Government is currently developing laws to specifically regulate electronic hailing. The Competition Commission notes that Uber is not governed by labour laws in its relationship with drivers using its platform – and the negative impact this has on those drivers.
24
DRIVE A2B magazine · February 2020
Here is how the Competition Commission recommends changing the metered taxi industry, so it can better compete with the likes of Uber.
REMOVAL OF AREA RESTRICTIONS FOR METERED TAXIS ___________________________
The commission found that metered taxis are subject to area restrictions, while the e-hailing services operate anywhere. For instance, taxi operators may be limited to one municipality, while e-hailing drivers in Gauteng can operate between the Tshwane, Johannesburg, and Ekurhuleni regions. The commission wants all area restrictions to be lifted, so that once a taxi service is licensed, it can operate anywhere in the country. But some areas like airports should still have restrictions in place to help deal with congestion, it says. The department of transport previously argued against the removal of area restrictions, arguing that it was a valuable tool to assist in avoiding conflict in the industry.
NO PRICE REGULATION FOR METERED TAXIS ___________________________
Currently, taxi fares are theoretically regulated in terms
of the National Land Transport Act (NLTA). The NLTA also requires metered taxi vehicles to be equipped with a sealed meter to determine the payable fare. The commission said that this rigid approach prevents taxi operators from responding to supply and demand. It wants that sort of price regulation to be removed from the legislation, which it believes will promote competition and lead to lower fares
A COMPLETE OVERHAUL OF THE TAXI-LICENCE REGIME ___________________________
The commission found big backlogs in the approval of operating licences at various provincial regulators for the taxi industry. While SA law requires all licences to be finalised within 60 days, in the City of Johannesburg alone there is a backlog of nearly 7 000 applications (including minibus taxi applications) dating back to 2007. “This has led to a significant proportion of e-hailing operators and metered taxi operators operating without valid operating licences, and thus operating illegally,” says the commission.
The Commission recommends an overhaul of the issuing of operating licences, including the removal of restrictions on how many taxis may be registered in a specific area. “This would mean that operators will still be required to apply for roadworthy permits, but their operating licence applications will not be denied based on supply and demand.” In addition, the Commission recommends that regulators increase their capacity, and finalise pending applications “expeditiously”.
GOVERNMENT SHOULD INTERVENE TO HELP CREATE A NATIONAL TAXI BODY ___________________________
The commission wants government to assist the industry to establish a national association of metered taxis. “Metered taxi associations are empowered to represent the interest of the industry. A formalised structure for metered taxis will assist with consultations with the government and advance their interests in the industry in light of the digitisation of the market.”
According to the report, between 35% and 55% of Uber drivers are operating without a valid licence, compared to 70% and 95% for Bolt.
DRIVE A2B magazine · March 2020
25
NEW SOUTH WALES
NEWS
Submission for Determination of Number of Taxi Licences to be issued in 2020/21 in NSW The NSW regulation for point to point transport industry Point to Point Transport (Taxis and Hire Vehicles) Act 2016 requires Transport for NSW (TfNSW) to determine, by 31 March each year, the number of taxi licences to be issued in the state in the following financial year. In making this determination, TfNSW must consider: •
•
the performance of existing taxi services,
•
the demand for new taxi licences,
•
the viability and sustainability of the taxi industry,
•
26
likely passenger demand and latent demand for taxi services,
any other matters TfNSW
DRIVE A2B magazine · March 2020
considers relevant, having regard to the objective of ensuring improved taxi services. In 2019, TfNSW made the determination that zero licences be issued outside Sydney due to limited evidence of demand. In doing so, Transport for NSW said that it would continue to monitor demand for licences and welcomed any feedback from industry participants. In Sydney, 78 licences were issued in 2019 to replace licences that had expired or had otherwise not been renewed. The determination was made in the context of the Government’s acceptance of the Point to Point Transport Taskforce’s recommendation that there be no increase in the number of non-wheelchair
accessible taxi licences in Sydney over the four years commencing December 2015, with only replacement licences to be issued. This was to give the incumbent taxi industry time to adjust to the point to point transport reforms. TfNSW will be issuing additional new licences for 2020/21, if there is evidence of demand and in consideration of the factors in the Act. The NSW Taxi Council has consulted with member networks across Sydney Metropolitan as well as Country NSW, as part of the consultation process and has made a submission on behalf of the Taxi Industry in NSW. The NSW Taxi Council will continue to provide updates on any further developments arising from this review.
STATISTICS
This information has been supplied by the NSW Point to Point Commission and NSW Roads and Maritime Services.
Sydney Taxi Licence Plates average transfer value $400,000
1 LICENCE WAS TRANSFERRED IN FEBRUARY 2020
$360,000
$350,000 $300,000 $250,000
$210,000 $210,000
$200,000
$180,000
$150,000 $100,000
$82,400
$71,250
Jan-19
Jul-19
$95,000
$99,167 $110,000
$50,000 $Jan-15
Jan-16
Jan-17
Jan-18
COMPLIANCE ACTIVITIES - for January 2020
Dec-19
Jan-20
Feb-20
# Personalised Transport VEHICLES Taxis
Hire cars
Vehicle Inspections (safety standards compliance)
53
23
Advisory Visits (involving P2P Commission staff
13
providing advice to Authorised Service Providers)
Audits of Authorised Service Providers
3
2
Notifiable occurrences (relates to accidents or
6
55
@ 31 January 2020
Taxis - Metropolitan (excl WAT)
4,743
Taxis - WAT Metropolitan
844
Taxis - Non-metro (excl WAT)
1,124
Taxis - WAT Non-metro
301
incidents that are reportable)
Those who provide passenger transport services in New South Wales such as taxis, private hire, rideshare or tour drive operations, must have a passenger transport (PT) licence code accreditation on their NSW driver licence. A PT licence code identifies drivers who meet licence and medical standards required to drive a point to point vehicle or certain public passenger services.
NSW Passenger Transport (PT) licence codes 140,000 120,000
99,403
100,000 80,000
77,838
108,565
118,229 119,847 121,568
87,487
60,000 40,000 20,000 0 Jan-18
Jun-18
Jan-19
Jun-19
Dec-19
Jan-20
Feb-20
DRIVE A2B magazine ¡ March 2020
27
NEW SOUTH WALES
NEWS
SENIORS TRAVEL
NSW Regional Seniors Travel Card Goes Live! Applications for the NSW Regional Seniors Travel Card opened on 29 January 2020 and since then around more than 100,000 rural and senior applicants have signed up for the travel card with thousands more applying every day. The eligible rural and senior applicants will soon be receiving their cards, which could be used by them at certain retailers across Australia, and to pay for fuel, taxis as well as pre-booked NSW TrainLink regional trains and coaches.
28
DRIVE A2B magazine ¡ March 2020
In total, there are around 400,000 eligible applicants across NSW. This initiative of the government will provide much needed assistance to the seniors in rural, regional and remote NSW. Based on applications till now, the utilisation of Regional Seniors Travel Card is expected to overall inject around $25 million to the regional and rural NSW economy. It is understood that this
benefit is set to further expand to include veterans and war widows in the next three months, as more eligible applicants from regional NSW start applying, receiving and using the travel cards. This initiative of the NSW government will be of great assistance to the seniors and to the overall economy of regional, rural and remote NSW, which has been terribly impacted by the recent bushfires and floods.
GTetKnow
PERSONNEL PROFILE
o
Steve Elliott Director Major Events Transport for NSW – Transport Management Centre
Who is someone you admire, and why? Paul McCartney, the greatest singer/songwriter/musician of all time ….. and yes he was also in that band …… You know the one? …… Wings.
Do you have any skills or talents that most people don’t know about? I am in a band with my wife and friends called ‘Back in Five’. I play the Rock Cajon, Drums and Percussion and sing the odd vocal.
If you could be anywhere other than here, right this minute, where would you be? Japan…. anywhere in Japan. I love Japan.
Flashback to when you were 10 years old. What do you want to be when you grow up? I actually wanted to be a Cartographer, a map maker. I loved reading maps, historical maps and street directories. After I left school I
became a Road Design Officer which was a close match with Cartography. I was designing the roads to go on maps. With my love and knowledge of the road network I would have made a great Taxi Driver.
Finish this sentence. On Sunday mornings, you can usually find me... If I am not working on a Special Event you would find me out and about walking my Border Collie named Badger, getting my daily steps up, and stopping for a Skinny Cap at the numerous coffee shops in my neighbourhood.
What’s a goal you have for yourself that you want to accomplish in the next year? I am going on a holiday with my sister to Canada in May. My first holiday with her since we were kids. She has MS and wheelchair accessibility needs, and it’s important to go now with her while she can still get around. She has never travelled further than NZ so this is a once in a lifetime bucket list trip for her. I will be a great tour guide.
I have been employed in the Transport Management Centre (TMC) since May 1998 and have seen its transition from the Road Traffic Authority (RTA) to (Roads and Maritime Services (RMS) to Transport for NSW (TfNSW). I commenced in the TMC over 12 months before the building officially opened in September 1999, which was just before we held the large Year 2000 Millennium New Year’s Eve, the Y2K bug was looming large, and the Sydney Olympic Games were just around the corner. Prior to the TMC I have worked in various offices for the Department of Main Roads, Roads and Traffic Authority, and Gosford City Council.
DRIVE A2B magazine · March 2020
29
WIN
1 4 ENTR I w
ES
DOUBL E in PASSES to on e of the sh ows listed on this pa ge.
Simply se nd your N AME, SHO PREFEREN W CE in orde r 1 - 3 and EMAIL AD D info@drive RESS to a2b.com.a u or sms 0400 137 866.
DOUBLE PASSES
LE PETIT CIRCUS - 28 March, REBEL - 29 March, DAVE CALLAN & BEV KILLICK - 3 April
The District Docklands is set to explode with laughter in March as the Empire Theatre Pop Up, by Wonderland Entertainment and Leisure, presents a side-splitting comedy program as part of the Melbourne International Comedy Festival. Between shows, be sure to enjoy the grounds at Empire Theatre Pop Up, where twinkling lights, licensed garden, carnival attractions and festival treats are on offer, as well as plenty of pre-show restaurant options.
DOUBLE ACT Dave Callan from Rove and Triple J headlines a special night of comedy featuring special guest and bawdy funny lady, Bev Killick - one of the country’s favourite comediennes. (Audiences 18+)
Fri 27 & Sat 28 March @ 7pm
REBEL is a glorious live circus rock tribute to David Bowie. Sparks flew – literally and figuratively – over an incredible hour of music, aerial displays, and acrobatics... It was a privilege to watch. - Arts Review An onstage band combined with circus and comedy brings to life an amazing body of David Bowie’s work that spans over 5 decades. Sun 29 March @ 7pm, Thu 2 April @ 7pm, Fri 3 April 8:30pm.
LE PETIT CIRCUS “ The kids in the audience (young and old) loved the eye-popping, heartstopping acrobatics” - RIP IT UP This high energy circus show has been performed to massive crowds all over the country. The show is a good length at 45 minutes and it packs in a lot of amazing acrobatics, circus stunts and stacks of silliness. Fri 28 March – Mon 13 April
national
Public Toilet App
Whenever you are out and about travelling and need to find a toilet don't get caught out.
The Australian Department of Health National Continence Program has created an app to help you find the nearest toilet facilities. The Toilet Map has information on 19,000+ publicly available toilets across Australia, including accessibility, opening hours and facilities, such as showers and baby change.
download the app today
30
DRIVE A2B magazine · March 2020
toiletmap.gov.au
DIGITAL PASS Digital Pass now available on Android!
Digital Pass gives corporate clients the ability to send anyone Cabcharge tickets directly to an Android or iOS smartphone with ease, anywhere, anytime. This means more passengers, in more taxis, more often.
OUR COMMITMENT
Attracting more passengers so you can make more money. Visit merchants.cabcharge.com.au/digital-pass for more information today.
DRIVE A2B magazine ¡ March 2020
31
NEWS UPDATE
SOUTH AUSTRALIA
NEWS
Taxi Licence values and lease prices The South Australian Department of Planning, Transport and Infrastructure (DPTI) has advised it will no longer be providing details of lease and transfer prices to the industry. Unless the industry can share the information, there will be no accurate data to provide to Agencies such as Centrelink, the ATO or financial institutions which may be considering lending on the taxi licence asset. This comes on top of the industry not being provided with details of compliance activity on taxis and separately for rideshare vehicles.
CTP REVIEW The Compulsory Third Party Regulator is preparing for the next round of premium settings and invited the industry to provide a submission. It would be useful to have more information on the types and average cost of claims which at this stage the Regulator has not agreed to provide. There is some evidence that the cost of claims is reducing so we are hoping for a further decrease in the premiums. Regardless of any small decrease, the industry will not be satisfied until there is a level playing field with rideshare and taxi premiums. The Taxi Council has asked for a review of the premium setting for all point-topoint providers.
ADELAIDE AIRPORT TAXI RANK The Taxi Rank Concierge program at the Adelaide Airport Taxi Rank was managed by the Taxi Council SA from February 2009. On
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DRIVE A2B magazine ¡ March 2020
There are over four rideshare vehicles to every taxi. 2 December 2019 a new contract was awarded to SNP Security, a division of the international Certis Group, to manage and supervise the taxi rank. Adelaide Airport Limited expressed a desire to widen the role of the concierges to include the rideshare area within the airport .
were abolished. Since that time taxis have competed with all other public passenger vehicles for prebooked work, but licensed taxis still had sole access to work which involved plying for hire in a public place and at taxi ranks.
de facto taxi ranks and the issue has been raised for the government to urgently address. If rideshare vehicles are permitted to have their own ranking system, there seems to be little value in maintaining a licensing system for taxis.
TAXI RANKS vs PICK UP ZONES
Since the introduction of legalised rideshare services just over three years ago there are now over four rideshare vehicles to every taxi and there is an increasing demand for rideshare passenger pick up points.
Pre-booked passenger transport services have been unrestricted in South Australia since 1991 when licences for chauffeured vehicles
Taxi ranks are now being duplicated by designated pick up zones for rideshare services. These pickup zones are considered to be
Taxi Council has been meeting regularly with SA Best MLC Hon Frank Pangallo. Mr Pangallo continues to be supportive of the taxi industry and given the general reluctance when it comes to talking taxis, we are very grateful for his support. by Taxi Council SA
Flexible
work hours.
Higher hourly earnings than rideshare* Ensured driver safety Earn extra money in your spare time Operators with new cars ready for you to drive 24/7 Contact Centre support *rideshare drivers make just $16 an hour; 85 per cent are not satisfied with their earnings; three in four say company commissions are too high. Sixty-two per cent say pay is not enough to save for super or leave—so no superannuation. Low rates of pay and a lack of income security force drivers to work long hours to cover costs. - Inquiry into the Commercial Passenger Vehicle Industry Act 2017 reforms Melbourne, 2019
www.silvertop.com.au
Silver Top enrolment poster v6.indd 2
27/2/20 2:15 pm
DRIVE A2B magazine ¡ March 2020
33
REGIONAL NEWS
WESTERN AUSTRALIA
NEWS
Regional operators hit hard with extra red tape in a challenging environment by Julie Murray Mandurah Taxis | WA Country Taxi Operators Association
There is no doubt that the WA On Demand transport sector has been irreversibly altered with the arrival of new entrants in the market. As small business owners, taxi operators have had to accept that they must compete in this new environment. However, the minimal barriers to entry for new competitors, compared with the significant investments of capital that was previously required, has resulted in a profoundly unfair position for established hard working small local operators. This is especially difficult for taxi operators in regional areas all around Australia. Especially where the operators live in the communities they provide transport for, including many vulnerable, elderly and disabled people. In an attempt to manage these new entrants most state governments, including WA have undertaken significant legislative reforms to try and redress the unfair situation many small operators have found themselves in. This has been an onerous and difficult task as decades of complex layered legislation
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DRIVE A2B magazine ¡ March 2020
has been overwritten in order to allow these new competitors to operate legally and with some management in regards to passenger safety. The taxi industry has historically been heavily regulated by governments in order to ensure passenger safety, provision of service as well as maintaining a viable industry. For decades taxi operators had managed their businesses within these regulations, which have admittedly in some cases been to the detriment of passenger service. Governments are responsible for making and managing the law and should take responsibility for the lack of sensible reform. Governments regulated the taxi industry to the point it became expensive, inflexible and not always adaptable to changes in the demands of consumers. Industry and government have had a difficult time balancing sensible legislation with consumer requirements. At the same time as this reregulation of the on demand
transport industry has been undertaken, there has been much discussion about how red tape strangles small business. This is evidenced by reports such as the Institute of Public Affairs (IPA) who note that "Small businesses are the lifeblood of local communities, strengthen communal bonds and provide opportunity for social mobility". The decline of small business has coincided with an increase in red tape. This issue has hit small regional taxi operators hard. It is much harder for small and micro businesses to manage more complex regulations and administer red tape, as they do not have access to the same resources as large corporations. Whilst they do their best to compete, the loss of expensive assets (taxi plate licences) has seen many left with large legacy debts as well. Not all regulation is well designed and often industry has not been consulted so as to understand the impacts or costs.
than a removal of red tape there has been yet another layer added which adds administration and other costs. And this is happening at a time when they have to compete with new entrants that are allowed to undertake predatory pricing tactics. If small taxi operators are to survive, state governments must recognise the important role they play and the vital service they provide in their local communities. These small businesses need support to continue to provide services as well as assistance with the ever increasing layers of complex red tape and the minefield of potentially costly litigation they could face if they are not compliant. The Australian public has been mourning the loss of iconic Holden. Sadly, although not as recognised, we are also losing many small regional taxi services that have been serving their communities loyally since the 1940s. As the saying goes; you don't know what you've got till it's gone.
For many in the taxi industry, rather DRIVE A2B magazine ¡ March 2020
35
Legal news
by Robert Bakker | RB Lawyers
REcovering losses from Not at Fault Collisions
W
When attempting to recover loss concerning a not at fault Collision, recovery action may need to be taken against the negligent party. It is very possible that the negligent party may not be locatable, has gone overseas or has even died. In such a case, the temptation is just to give up and throw the Claim in the ‘too hard basket’ and go home. However, it is possible in some circumstances to recover should this occur. If it is possible to establish the negligent party benefited from a contract of insurance, Section 51 of the Insurance Contracts Act 1984 may come to the rescue. Essentially, this provision provides
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DRIVE A2B magazine · March 2020
that if the negligent party benefits from a contract of insurance that covers the incident and has died or cannot be found after reasonable inquiry, then the claimant may recover from the insurer. Surprisingly, there is not a great deal of case law on this provision and it seems that the leading decision is Bayswater Car Rental Pty Ltd -v- Hannell, a decision of the Full Court of the Supreme Court of Western Australia from 1999. In this case, a car rental company tried to avoid liability under Section 51 because it said that it wasn’t an insurer. Rather, it said that it was a car rental company and offered indemnity to its renters under the agreement.
Unfortunately, the Third Party failed on a technicality, namely there was no Judgment against the negligent party which was the trigger for cover to operate. However, it can be strongly argued that the case is authority for the proposition that, “If it looks like a duck and walks like a duck, it is a duck” (or an insurer!). IN SUMMARY: So, it may be said therefore that in cases where there is a claim by a third party against the negligent insured who has died or cannot reasonably be located, there is the potential for a claim directly upon that party’s insurer. Of course, the insurer is liable only to the extent that it would otherwise be liable to its insured.
Disabled Parking Bays
Queensland is proposing that motorists caught illegally parking in disabled bays will be fined $533, twice the existing penalty of $266. The new Queensland fines are expected to be implemented mid-year, pending their successful passage through parliament. Our map below shows that if you park illegally in a disabled bay in Australia you could well be hit with a fine anywhere from $135 in Northern Territory, to $600 in Canberra! So be careful where you park - read the signs above and on the road.
8 $135
#
Darwin
Cairns
3 $533
Townsville
#
Rockhampton
Brisbane
Perth
5 $300
6 $168
#
1 $600
Canberra
4 $450
# #
Sydney
ACT
Adelaide
2 $572
#
#
Melbourne
Devonport
7 $165
# Launceston
Hobart
Wheelchair users found an original way to protest the abuse of disabled parking bays in Lisbon, Portugal. The wheelchairs had messages on the back such as "I'll be back in 10 minutes", "I won't be long" or "I'm just having a coffee", the usual justifications for those not experiencing any physical limitation and who park their cars in disabled parking spots.
DRIVE A2B magazine ¡ March 2020
37
GRANTS
QUEENSLAND
NEWS
Wheelchair Accessible taxi grants reopened The Queensland Government has reopened applications for wheelchair accessible taxi replacement grants, and applications close on Thursday 9 April at 11.59pm. Eligible licence holders and lessees can apply for 50% funding (up to a maximum of $45,000) to assist with the cost of replacing wheelchair accessible taxis from 2019-20 through to 202223. These funds will allow the industry to continue providing vital accessible transport options for people with reduced mobility. This is the second round of a four-year, $21 million grant program for Wheelchair Accessible Taxis (WAT). The program is administered by Queensland Rural and Industry Development Authority (QRIDA). For more information, including application forms and eligibility criteria, visit the QRIDA website.
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DRIVE A2B magazine ¡ March 2020
FAQs I have recently purchased and modified a new wheelchair accessible taxi before this scheme was available. Can I apply for funding to help offset this cost? Yes, you may be eligible for reimbursement of costs associated with purchasing and modifying a WAT if the new vehicle began providing a taxi service on or after 1 July 2019 and you meet one of the eligibility criteria.
No. To be eligible for assistance, all wheelchairaccessibility devices must be purchased new.
My vehicle is only 5 years old but has an odometer reading over 800,000kms. Am I eligible to apply?
Are there any operation requirements attached to the grant funding? Yes. You are required to start providing taxi services using your new WAT within three months after receiving a grant under the scheme. If you do not use the new WAT to provide a taxi service under the current licence for a period of at least three years, you will be required to repay assistance received on a pro-rata basis.
Can I use existing equipment in my new WAT vehicle?
No. To be eligible for assistance, your vehicle must be at least 6 years old, have an odometer reading of at least 800,000 kms and repairs with an estimated cost of $10,000 (excluding GST) determined in writing by a mechanic, panel beater or other relevant tradesperson. You may be able to apply in subsequent funding rounds of this scheme once your vehicle has reached the age requirement.
Brisbane Taxi Licence Average Transfer Values as listed at data.qld.gov.au
$250,000
$228,750
$200,000 $150,000
$99,747
$100,000
LICENCE STATS
$148,000
$130,200 $80,000
$60,000
$72,500
$60,000
$50,000
no transfers
$Jan-16
Feb-17
Jan-18
Jan-19
Mar-19
Jun-19
Sep-19
Dec-19
Jan-20
Brisbane Limousine Licence Average Transfer Values as listed at data.qld.gov.au
$50,000 $40,000
$40,000
$30,000 $20,000
$20,000
$16,100
$10,000
$11,000 $10,500
$13,000
$8,000
$Jan-16
Feb-17
Jan-18
Jan-19
Apr-19
Jun-19
Sep-19
no no transfers transfers Dec-19
Jan-20
DRIVE A2B magazine ¡ March 2020
39
OVERSEAS
news
Britain to ban sale of gasoline cars By Nicole Wakelin | Ride.tech
Britain is planning to ban the sale of new gas, diesel and hybrid cars beginning in 2035, according to Reuters. This ban comes five years ahead of when it was originally scheduled to start. This ban on gas, diesel, and hybrid cars is a part of achieving its net zero emissions goal by 2050. Brexit could make reaching those goals more challenging. At the launch event for the COP26 (United Nations Climate Change Conference), held at London’s Science Museum, Prime Minister Boris Johnson commented on the challenge of dealing with CO2 emissions. He said it’s a problem that needs to be dealt with not just as a country, but as a planet, and that action needs to be taken now. Britain has pledged to reach net zero heating emissions by 2050 and was the first G7 country to announce such a goal. According to Reuters,
40
Johnson used the launch event for COP26 to encourage other countries to develop targets for becoming carbon-neutral and create actionable plans for reaching those targets. The British government’s decision to end the sale of all gas, diesel, and hybrid cars and vans in 2035 is part of its plan to reach net zero. The date, however, is dependent on consultation. This leaves open the possibility of moving the date further out if it’s too aggressive or bringing it in closer if possible. Governments are reacting to the problem of vehicle emissions with a variety of bans, but the ban in
DRIVE A2B magazine · March 2020
the United Kingdom is more allencompassing than most. Diesel vehicles have been a prime target since the Volkswagen emissions scandal with the mayors of Paris, Madrid, Mexico City and Athens all planning to ban diesel vehicles from their city centers by 2025. France is taking an approach more in line with the UK. It is banning all fossil fuel-powered cars by 2040. That’s five extra years for France to plan and build the charging infrastructure necessary to support a nation’s worth of electric vehicles.
New York ordered to pay $810 million to debt-hit taxi drivers from MSN News
New York must pay US$810 million (AU$1,229 million) to its debt-ridden cabbies, the state attorney general said last month, accusing the city of fraudulently inflating the value of permits needed to drive its famed yellow taxis. Letitia James, head prosecutor for the state of New York, said an investigation by her office showed that the auction price of thousands of permits, known as medallions, had been artificially inflated by hundreds of millions of dollars between 2004 and 2017. The attorney general's office alleged that the Taxi and Limousine Commission knew in 2011 that the price of medallions had passed actual value. Yet the administrative body "published false and misleading medallion prices" in a number of cases, James' office said, causing the price of a single medallion
Uber closes LA office by Johana Bhuiyan | Los Angeles Times
Uber has closed a customer support office in downtown Los Angeles, laying off about 80 employees. Without advance notice, staffers were informed last month that their jobs would be shifted to a large customer support office the company maintains in Manila.
at auction to spike from US$283,300 (AU$430,021) in 2004 to US$965,000 (AU$1.46 million) in 2014. The city allowed brokers and top players to collude on prices, the prosecutor said, as the TLC encouraged drivers to use the medallions as collateral for loans. The state's prosecutor said medallion prices were fraudulently set so high that drivers could not pay them off with their earnings from cab operation regulated by the city itself. "These taxi medallions were marketed as a pathway to the American Dream, but instead became a trapdoor of despair for medallion owners harmed by the TLC's unlawful practices," James said in a statement. "The very government that was supposed to ensure fair practices in
In a recording The Times obtained, Uber manager Ruffin Chevaleau acknowledged that the meeting was called on short notice before delivering the news. “We have decided to close the downtown L.A. office and we will be moving the outreach and innovation work to our Manila C.O.E., where we can continue to support the business as it grows,” she said, using an abbreviation that means Center of Excellence, the in-house term for customer support hubs. “I know that
the marketplace engaged in a scheme that defrauded hundreds of medallion owners, leaving many with no choice but to work day and night to pay off their overpriced medallions." New York's taxi industry has been upended by the arrival of ride-hailing platforms like Uber and Lyft. More than 950 licensed taxi drivers have declared personal bankruptcy since 2016, according to a New York Times investigation of court records published last year. Recent years have also seen a spate of suicides from cab drivers suffering under crushing debt. The sum of US$810 million (AU$1,229 million) corresponds to the city's revenues from medallion sales and resale tax, according to the attorney general, and must be paid within 30 days or James' office intends to sue, it said.
this is a shock. This meeting is to inform you all that today is the last day in this office.” The employees were mostly customer support staffers who were paid hourly and focused on driver outreach, with tasks such as processing documents, resolving account issues and explaining incentives and promotions. (Uber considers both drivers and riders its “customers” and supports them out of the same department).
DRIVE A2B magazine · March 2020
41
WHAT WE HEAR ! RedBook is still being allowed to undertake vehicle safety checks for the Victorian regulator - CPVV, even though it has been caught out on not checking vehicles properly and thoroughly.
multi fare vehicles
London Cabs in Australia were going to take over the taxi industry nationally. Well, that's what they said back in 2013 when 100 London style cabs landed in Perth. What happened to the plan?
All around Australia there are vehicles operating as taxis which can carry 6 or more passengers or transport 1 or 2 wheelchair passengers. This is great! But the problem is that the drivers of these vehicles are not servicing the wheelchair passenger market effectively - they are often looking for the multi fares, or the fare that will definitely give them the Lifting / Handling fee bonus. Drivers - we need you to be doing your job and transport those who are wheelchair bound - no questions asked.
Essential Services Commission should be taking the annual CPI increase into account when they next revisit the maximum taxi fares. The arena in which the Victorian taxi industry operates has changed very dramatically over the past few years - and yet the fares have not seen an increase. Prices of everything else have gone up, cost of living has increased, so why not the taxi fares?
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DRIVE A2B magazine ¡ March 2020
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WANT WORK? WANT A DRIVER? DRIVER JOBS owners, operators & drivers ADVERTISE HERE FREE Send details (word limit=70) of your DRIVER or JOB advertisement to info@drivea2b.com.au or sms 0400 137 866 and we will print your advert here for 3 months
A.C.T. CANBERRA ELITE TAXIS Due to increased demand Canberra Elite Taxis is seeking more drivers for Canberra’s biggest and most experienced taxi fleet. Day, night and weekend shifts available. If you don’t already have a valid ACT “T” condition on your licence we can help you through the process quickly and efficiently. For more information please email feedback@aerialcg.com or call our Office on (02) 6126 1500.
OWN YOUR OWN BUSINESS AS A TAXI OPERATOR Are you a taxi driver looking to become your own boss and work for yourself? If you are, talk to us about leasing a taxi plate and working with Canberra’s biggest taxi fleet. We will help you through the process of becoming an accredited taxi operator and starting out in your own business. Contact fleet@aerialcg.com or call our Office (02) 6126 1500.
N.S.W. LAKEMBA AREA Looking for a taxi driver for Fridays and Mondays 24 hour shift. Interested people can call 0415639336. Maxi cab Toyota Prius 2013 hybrid. Well maintained car.
NIGHT SHIFT TAXI DRIVER 13cabs network. Shift 4pm to 4am . Change over at Narwee near Roselands. Please call 0410 151 284.
TAXI DRIVER WANTED - BALLINA TAXIS Pick your own shifts, on the job training provided for suitable applicants. Email: ballinataxis@bigpond.com - send your resume and contact details. For more information please call 0419 862 290.
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DRIVE A2B magazine · March 2020
MORNING/NIGHT/WEEKLY DRIVER NEEDED Tues to Sat morning $450 and levy. Tues to Sat night $575 and levy. Sun and Mon $250 and levy. Weekly $1200 and levy. All taxis are brand new 2019 Camry hybrid, new shape. Shift 3-3. Changeover Lakemba/Wiley Park/Bankstown/ Greenacre. Driver must have a full Australian driving licence and 13cabs ID. Text or call 0435 925 658.
NELSON BAY TAXI SERVICE We are currently seeking additional drivers for day, night and weekend work. Immediate start for drivers who hold a Driver Authority issued by NSW Taxi Council (after network induction) or full training will be offered for the right candidate. Please call Melissa on 02 4984 7766 during office hours for more details.
TAXI DRIVER (13CABS) TOYOTA CAMRY HYBRID Taxi has Full Comprehensive Insurance, leather seats, rubber mats and weather-shield. You must have a NSW licence with 'T' condition. We will help you get your Taxi Authority Card. Very well maintained taxi. Change over in Wiley Park, Punchbowl, Lakemba or Belmore. Day/Night/Weekend/ Semi. Full Time, Part Time or Casual. Immediate Start. Text or phone George on 0418 612 692.
QUEENSLAND SLYYK
www.SLYYK.com
Day Shift, Night Shift also Full Time 7 days. Call into our office in Salisbury and ask for Tuna Guclu or phone him on 0419 484 666.
BRISBANE CROWN CABS
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Day Shift, Night Shift also Full Time 7 days. Call into our office in Salisbury and ask for Tuna Guclu - 0419 484 666.
SUNCOAST CAB DRIVERS The only transport service that operates 24/7. Covers from Noosa to Caloundra & Hinterland. Main duty is passenger pick up & drop off. Plus Suncoast Cabs services over 250 account clients which may involve delivery of items. Experience is gained on the job and a 3-day training session is mandatory. Call Glenn on 0438 517 500.
SOUTH AUS ATTENTION: ALL UBER, OLA, RIDE-SHARE DRIVERS Do you want a change? Are you sick of using your OWN VEHICLE? Try driving a TAXI... Our VEHICLE Our FUEL! All Shifts Available. Full time, Part Time, Casual shifts. All areas around Adelaide. Can assist if you don't have a current Taxi Licence. If interested call 08 8169 9844.
TAXI DRIVER CAREERS If you're thinking of a full or part time career as a taxi driver, call Adelaide Independent Taxis to book your free information session. All shifts available, days, nights, weekends. Taxis available all areas. Huge client base - great income potential. Call Con (08) 8202 1200, email con.d@132211.com.au or visit at 99 Henley Beach Road, Mile End.
TAXI DRIVERS WANTED 13cabs Adelaide are looking for drivers in all areas and shifts. Are you looking for a career change, tired and bored of your current job? Come and join the largest and best company in Australia, team 13cabs. Free taxi driver information sessions & courses. Contact our Driver Services Team (08) 7087 9339.
WESTERN AUS TAXI DRIVERS WANTED - BROOME Carlindie Cabs is looking for male and female drivers. Opportunity to earn good money, full time or part time. Become part of our team who pride themselves on the cleanest and most reliable taxis in Broome servicing awesome customers! Phone 0408 937 708.
MANDURAH TAXIS DRIVERS All shifts available, especially nights, weekends and wheelchair bus drivers. Flexible hours - work to suit your lifestyle. Good income and all training provided free. Call (08) 9581 8999.
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0412 207 209 for more details.
CROWN CABS DRIVERS WANTED Shepparton - Ballarat - Mansfield - Sunbury - Wallan - Kilmore Day and Night shifts. Phone (03) 9310 5422.
BALLARAT TAXIS LIMITED Drivers required for sedans and Wheelchair Taxis. Largest Ballarat fleet - plenty of account work. Day and Night shifts available. Phone (03) 5331 4367.
CDC FLEET - TAXI DRIVERS REQUIRED With CDC Fleet, drivers can enjoy a growing fleet of new and well-maintained taxis, including new hybrid vehicles for better fuel efficiency and choice of multiple booking service providers. We can also offer you the option of daily payment. What’s more, a Vehicle Hire Agreement for a set weekly price is now available. Just give us a call on (03) 9330 3231 or visit us at cdcfleet.com.au for more information.
TAXI DRIVER WANTED Taxi Driver required Monday to Friday. Weekend also available. Silver Service Toyota Camry. Must have a full Australian Drivers Licence. Owner operator. Clean vehicle, great condition. Call 0413 901 890.
METROPOLITAN TAXI DRIVERS 13CABS Give me a call to get best deal. Toyota Camry Altise, gas, brand new, 45/55 or set price. New drivers welcome. Day/ night or full car. Get a good deal and make more money. Vermont, Doncaster eastern suburbs. Dandenong, Springvale southern suburbs. Phone 0426 964 022.
WANTED NIGHT AND DAY DRIVERS Casual or Full Time. Hungry days and weekends for the right driver. New car. Good pay rates. Must have licence. PIN with Geelong Taxis. Phone Sam 0405 200 665 or email samvit@live. com.au and quote your DC.
DRIVERS WANTED Sick of driving an old Ford? CHEAP is EXPENSIVE. We know what drivers want - so why not come and chat with us? Great set price deals with our 50 series hybrids on lpg. Fuel cost from $80 per week. Bayside Taxi Service, 313 Bay Road, Cheltenham. Call (03) 9555 1155 or 0414 566 779.
13CABS AND SILVER TOP TAXI DRIVERS WANTED Day and night shift in northern suburbs of Melbourne. Vehicles = a SKODA and a TOYOTA Camry. Please call 0408 565 787.
DRIVE A2B magazine · March 2020
45
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DRIVE A2B magazine · March 2020
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Melbourne Airport Car Wash....... 43
Embassy Cafe................................ 16
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All Cars, Crown Cabs Black & White Cabs Melrose Lounge Cafe Taxi Holding Area Taxi Hire Services
Vermont Autogas West Melbourne
Embassy Café, VTHF
Wodonga Taxis
NSW Alexandria
13cabs, NSW Taxi Council
Cromer
Manly Warringah Cabs
Granville
Premier Cabs
Kingsgrove
St George Cabs
Mascot
RSL Cabs, GM Cabs
Newscastle 13cabs
West Gosford
Central Coast Taxis
Wolli Creek
Legion Cabs
Wollongong
llawarra Taxi Network
DRIVE A2B magazine · March 2020
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Over 1,250 attendees and 90 exhibitors from Asia Pacific and surrounds
The 4 day forum will include a strong industry program including tours and demonstrations, an exhibition as well as an exciting social program. The 17th ITS Asia Pacific Forum 2020 theme of “ITS Innovation Creating Liveable Communities” will demonstrate Australia’s new initiatives and adapted learnings from the advances of our neighbouring mega cities. Key topics to be covered included MaaS, Autonomous Vehicles, Data Analytics and network development.
Register now
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