Border Travel FAQs

FAQs TAXI, LIMO, HIRE CAR & RIDE SHARE Border Travel

VIC-NSW

Q: Can I cross the NSW border to provide a taxi service?

Victorians in the border region are allowed entry to NSW for extremely limited purposes. You can check service.nsw.gov.au to determine if your address falls within the border region.

Border region residents will only be able to cross into the other side of the VIC-NSW border zone to go to work or attend an education institution if they can’t work or learn from home or to obtain medical care, supplies or health services.

All border zone residents must have a permit issued by Service NSW to cross the border. You can apply for a permit online here: www.service.nsw.gov.au.

Drivers must self-isolate when you are not providing CPV services.

Taxi passengers will also need a permit or be authorised to enter NSW under the Public Health Amendment Order 2020. Drivers are not expected to ensure their passengers are permitted to enter NSW. However, drivers should be aware that they may be stopped at the border if your passenger doesn’t have a permit.

For more information on the NSW border restrictions see: NSW government website.

Q: Can I use the sanitisation station in Albury if I cross into NSW?

Yes, the sanitisation station at Railway Place, Albury, is open to Victorian CPVs. This is a complimentary service entitling you to one sanitisation per vehicle, per day. NSW-QLD

Q: Can I provide taxi services across the NSW-QLD border?

All QLD taxi drivers will require an F PASS (pass for transport workers not required to quarantine) to cross from NSW to QLD. They will not be required to quarantine in QLD, except if they have –- travelled to / through a declared COVID-19 hotspot before entering QLD; - had close contact with a person who is a confirmed case of COVID-19; - symptoms consistent with COVID-19; or - been tested for COVID-19 and are awaiting their results.

QLD taxi drivers should avoid transporting passengers to destinations in NSW beyond the designated border zone, as it will result in them being required to quarantine on return to QLD.

All taxi passengers crossing from NSW to QLD will require an –- X PASS (pass for border zone residents); or - Q PASS (pass for people directed to quarantine), and they must be taken directly to their allocated quarantine location (this may result in drivers being required to quarantine after entry to QLD).

Taxi drivers cannot transport passengers from NSW to QLD who have a G PASS (general pass) or S PASS (pass for people who’ve been to hotspots not required to quarantine) or who have NO PASS.

There are no restrictions on QLD taxi drivers and their passengers crossing from QLD to NSW (except upon their return to QLD). VIC-SA

Q: Can I cross the SA border to provide a taxi service?

You must follow the requirements in the SA Emergency Management Direction and wear a face covering, as well as quarantine in SA when you are not providing CPV services.

If requested by an SA authorised officer, you must also be able to produce evidence that you have undertaken COVID-19 test in the previous 7 days.

You will need to complete the cross border travel registration at least three days before travelling into SA. You will need a letter from your employer or other evidence to demonstrate you are an essential traveller.

Your passengers will need to be essential travellers or essential travellers (restricted) to enter SA. Drivers are not expected to ensure their passengers are permitted to enter SA. However, you should be aware that you may be stopped at the border if your passengers cannot demonstrate they are allowed to enter SA.

NT-QLD

Q: Can I enter QLD from NT?

As NT is not declared a COVID-19 hotspot, you can still drive over the border into QLD. You will be required to apply for a Queensland Border Declaration Pass.

Q: Can I enter NT from QLD?

As QLD is not declared a COVID-19 hotspot, you can still drive over the border into NT. You will be required to complete a NT Border Entry Application. NT/WA-SA

Q: As a taxi driver, an essential traveller, can I enter SA from NT or WA?

Yes, there are no restrictions on travellers who have completed cross border registration from low community transmission zones such as NT & WA, provided that they have not been to any other place than the low community transmission zone in the last 14 days.

You must complete a cross border registration form 72 hours prior to arrival.

You need to apply online and provide sufficient evidence in your cross border travel registration form to allow a decision on Essential Traveller status to be made.

Q: Can I enter NT from SA?

As SA is not declared a COVID-19 hotspot, you can still drive over the border into NT. You will be required to complete a NT Border Entry Application.

Q: Can I enter WA from SA?

You must apply for a G2G Pass. You will need to show evidence of having received a negative COVID-19 test result in the last 5 days. If you have not been tested in the last 7 days, you will be directed at the WA border to undertake a COVID-19 test.

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