ECM Enterprise Content Management | DMS EXPO 2006 | Ulrich Kampffmeyer | Presentation

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer DMS EXPO Köln, 19. September 2006

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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PROJECT

CONSULT

Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Contents • Babylon: Terms & Acronyms • Definition • The „5 C“ of ECM • ECM Components

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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• Market Developments and Trends • Outlook

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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EDM Digital Asset Electronic Management Records Management DRM REA Multi Channel Distribution EDM Preservation Wissensmanagement Document Management Information Lifecycle Management Elektronische Signatur Scanning COLD Portale ILM TCM Enterprise Content Integration KM Web Content Management Engineering Document Management E-Mail Management Content Management BPM Technologies Document Related Workflow VCM Imaging Capture EDRMS Electronic Document -Management IRS Revisionssichere CTA Archivierung BPM Digital Rights Management Preservation Digital Signature Collaboration MAMArchivin Media Asset Management EDM DAM Compliant Transaction DMS Elektronische Archivierung eSignature Records Management ERM Single Instance Archivierung DM Business Process Management E-Business Enterprise Application UDM Output Management IDARS Integration EAI EAkte Optical Filing GroupwareOMS Single Source WCM Enterprise Enterprise Content Content Management Management Publishing iECM Knowledge Management Document Warehouse Intranet DRT CMS Collaborative Commerce IDOM Repository Workflow EDM Collaborative Business Commerce Process MultiMedia-Datenbanken Management ASP / DMCO Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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© PROJECT CONSULT 2002

PDD EDM Digital Asset Electronic Management Records Management DRM REA Multi Channel Distribution TCM ECM Wissensmanagement AssetDocument Management Management Information Lifecycle Management Elektronische Signatur Scanning COLD Portale ILM TCM Enterprise Content Integration KM Web Content Management Engineering Document Management E-Mail Management Content Management BPM Technologies Document Related Workflow VCM Imaging Capture EDRMS Electronic Document -Management IRS Revisionssichere CTA Archivierung BPM Digital Rights Management Preservation Digital Signature BI Collaboration MAM Archiva Media Asset Management EDM DAM Compliant Transaction DMS Elektronische Archivierung ECM eSignature Records Management ERM Single Instance Archivierung DM Business Process Management E-Business Enterprise Application UDM Output Management IDARS Integration EAI EAkte Optical Filing GroupwareOMS Single Source WCM Enterprise Content Management UDO Publishing iECM Knowledge EnterpriseManagement Content Management Document Warehouse Intranet DRT Collaborative Commerce IDOM Repository DCT CMS Workflow EDM Collaborative Business Commerce Process MultiMedia-Datenbanken Management ASP / DMCO Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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© PROJECT CONSULT 2002

PDD EDM Digital Asset Electronic Management Records Management DRM REA Multi Channel Distribution TCM ECM Wissensmanagement AssetDocument Management Management Information Lifecycle Management Elektronische Signatur Scanning COLD Portale ILM TCM Enterprise Content Integration KM Web Content Management Engineering Document Management E-Mail Management Content Management BPM Technologies Document Related Workflow VCM Imaging Capture EDRMS Electronic Document -Management IRS Revisionssichere CTA Archivierung BPM Digital Rights Management Preservation Digital Signature BI Collaboration MAM Archiva Media Asset Management EDM DAM Compliant Transaction DMS Elektronische Archivierung eSignature Records Management ERM Single Instance Archivierung DM Business Process Management E-Business Enterprise Application UDM Output Management IDARS Integration EAI EAkte Optical Filing GroupwareOMS Single Source WCM Enterprise Content Management UDO Publishing iECM Knowledge EnterpriseManagement Content Management Document Warehouse Intranet DRT Collaborative Commerce IDOM Repository DCT CMS Workflow EDM Collaborative Business Commerce Process MultiMedia-Datenbanken Management ASP / DMCO

ECM

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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© PROJECT CONSULT 2002

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Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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ERP CRM CMS Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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ERP CRM CMS CM Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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ECM

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

11

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

12

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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CAPTURE MANAGE

Business Data Processes

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

Unstructured Content

STORE

DELIVER PRESERVE

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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AIIM International, 2001

Enterprise Content Management: Technologies used to Capture, Manage, Store, Preserve, and Deliver Content and Documents related to Organizational Processes.

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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Enterprise Content Management is a Strategy or Vision, Vision

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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not a single Product!

Enterprise Content Management – infrastructure

AIIM International

E-Business ERP

AP/AR

RM/A

CRM

HRM

EAI Workflow Data Warehousing Mining Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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Domino

Integration

Collaboration Web Content Management

Exchange

Enterprise Applications

RDMS

Doc Mgmt Imaging File System

Enterprise Content Management

Infrastructure

ECM concept #1 AIIM International

E-Business ERP

AP/AR

RM/A

CRM

HRM

Middleware EAI

Workflow

Data Warehousing Mining Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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Domino

Collaboration

Web Content Management

Exchange

RDMS

Doc Mgmt Imaging File System

Enterprise Applications Integration

Enterprise Content Management

Infrastructure

ECM concept #2 AIIM International

E-Business ERP

AP/AR

RM/A

CRM

HRM

Enterprise Applications

Independent Services for all Applications EAI

Workflow

Data Warehousing Mining

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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Domino

Integration

Collaboration

Web Content Management

Exchange

RDMS

Doc Mgmt Imaging File System

Enterprise Content Management

Infrastructure

ECM concept #3 AIIM International

E-Business ERP

AP/AR

RM/A

CRM

HRM

Enterprise Applications

Uniform, Federated Enterprise Repository for all Types of Information EAI

Workflow

Data Warehousing Mining

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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Domino

Integration

Collaboration

Web Content Management

Exchange

RDMS

Doc Mgmt Imaging File System

Enterprise Content Management

Infrastructure

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

21

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

22

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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Content Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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Collaboration Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

26

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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Compliance Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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,,. . . whoever knowingly alters, destroys, mutilates, conceals, covers up, falsifies or makes a false entry in any record, document or tangible object with intent to impede, obstruct or influence the investigation or proper administration of any matter within the jurisdiction of any department or agency of the United States or any case filed under title 11 or in relation to, or contemplation of any such matter of case, shall be fined under this title, imprisoned not more than 20 years, or both."

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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(Sarbanes-Oxley Act of 2002, Sec. 802, §1519)

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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Continuity Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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Cost Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

33

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

34

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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AIIM Model for ECM Enterprise Content Management MANAGE Collab DM

STORE

CAPTURE WF/ BPM Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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RM

PRESERVE

WCM

DELIVER

CAPTURE Input Management Human created

Recognition

• Office Documents

• OCR

• Form

• HCR

• Rich Media

• ICR

• Microfilm

• OMR

Indexing

Input Designs

• Barcode

Application created • ERP

Forms Processing E-Forms/Web-Forms

• XML Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

37

• Financial Applications

Aggregation

Input

Categorization

CAPTURE Human created Human created

Recognition

• Office Documents

• OCR

• Form

• HCR

• Rich Media

• ICR

• Microfilm

• OMR

Indexing

Input Designs

• Barcode

Application created • ERP

Forms Processing E-Forms/Web-Forms

• XML Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

38

• Financial Applications

Aggregation

Input

Categorization

CAPTURE Application created Human created

Recognition

• Office Documents

• OCR

• Form

• HCR

• Rich Media

• ICR

• Microfilm

• OMR

Indexing

Input Designs

• Barcode

Application created • ERP

Forms Processing E-Forms/Web-Forms

• XML Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

39

• Financial Applications

Aggregation

Input

Categorization

CAPTURE Recognition Human created

Recognition

• Office Documents

• OCR

• Form

• HCR

• Rich Media

• ICR

• Microfilm

• OMR

Indexing

Input Designs

• Barcode

Application created • ERP

Forms Processing E-Forms/Web-Forms

• XML Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

40

• Financial Applications

Aggregation

Input

Categorization

CAPTURE Forms Processing Human created

Recognition

• Office Documents

• OCR

• Form

• HCR

• Rich Media

• ICR

• Microfilm

• OMR

Indexing

Input Designs

• Barcode

Application created • ERP

Forms Processing E-Forms/Web-Forms

• XML Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

41

• Financial Applications

Aggregation

Input

Categorization

CAPTURE COLD Human created

Recognition

• Office Documents

• OCR

• Form

• HCR

• Rich Media

• ICR

• Microfilm

• OMR

Indexing

Input Designs

• Barcode

Application created • ERP

Forms Processing E-Forms/Web-Forms

• XML Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

42

• Financial Applications

Aggregation

Input

Categorization

CAPTURE Indexing & Classification Human created

Recognition

• Office Documents

• OCR

• Form

• HCR

• Rich Media

• ICR

• Microfilm

• OMR

Indexing

Input Designs

• Barcode

Application created • ERP

Forms Processing E-Forms/Web-Forms

• XML Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

43

• Financial Applications

Aggregation

Input

Categorization

MANAGE

Collab DM

WCM

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

44

WF/ BPM RM

MANAGE

Collab DM

WCM

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

45

WF/ BPM RM

MANAGE Document Management • Check-in/Check-out • Version Management • Search and Navigation • Visualization DM

Collab

STORE Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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WF/ BPM RM

WCM

MANAGE Collaboration • Collaborative authoring • Knowlege bases • Whiteboards • Video conferencing • Consolidation of information

Collab DM

STORE Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

47

WF/ BPM RM

WCM

MANAGE Web Content Management • Content creation • Publication process • Conversion • Security • Web site visualization

Collab DM

STORE Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

48

WF/ BPM RM

WCM

MANAGE Records Management • Filing structures and file plans • Thesaurus • Retention periods • Metadata • Archive management DM

Collab

STORE Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

49

WF/ BPM RM

WCM

MANAGE Business Process Management • Process and structure organization • Process design • Vizualisation of Process • Routing Collab • Monitoring DM • Parallel and sequential processing • Reminders, deadlines STORE • Checking • Logging

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

50

WF/ BPM

RM

WCM

STORE

Repositories Library Services Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

51

Technologies

STORE • File Systems • Content Management Systems • Databases • Data Warehouses

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

52

Repositories

STORE • Search/Retrieval • Version Control • Check In/Check Out • Audit Trail

Library Services Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

53

STORE • Hard Disk • RAID • SAN • NAS

• Optical • OD • DVD • CD

• Tape

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

54

Technologies

STORE

Repositories ILM Information Lifecycle Management Library Services Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

55

Technologies

PRESERVE

Archive

• Paper • Microfilm • NAS/SAN • WORM HD • WORM OD • WORM TAPE Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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Deletion

PRESERVE Long-term archiving Digital optical storage media: • WORM OD (Write Once Read Many Optical Disk) • CD (Compact Disk) • DVD (Digital Versatile Disk)

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

57

PRESERVE Long-term archiving Digital optical storage media: • WORM OD (Write Once Read Many Optical Disk) • CD (Compact Disk) • DVD (Digital Versatile Disk)

Is there still a need for „True“ WORM media?

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

58

PRESERVE Long-term archiving Digital optical storage media: • WORM OD (Write Once Read Many Optical Disk) • CD (Compact Disk) • DVD (Digital Versatile Disk) Is there still a need for „True“ WORM media?

Alternatives • WORM Tape • WORM Harddisk with special software/firmware proctection

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

59

PRESERVE

Archive

• Paper • Mikrofilm • NAS/SAN • CAS • WORM • WORM-TAPE

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

60

Long-term Archiving implies Continuous Migration Deletion

DELIVER Output Management

Security as ECM Infrastructure

Layout/Design

Transformation

Security Technologies

• COLD/ERM

• PKI

• Personalization • XML • PDF

Publishing

• Digital Rights Management/ Watermark

PROJECT CONSULT Unternehmensberatung

• Digital Signature

Viewer

© PROJECT CONSULT 2006

61

•• Datatransfer Datenübermittlung via mittels EDI, anderer EDI, XML XMLu. and otherFormate formats

•• Digital Digitales Fernsehen TV •• Papier

Paper

Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com

Emailund andFax Fax •• Email

• CD / DVD

• Syndication • Konverter

• Internet, Intranet, Extranet • E-Business-Portale

• Compression Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

Ditribution

Output

DELIVER Transformation

Security as ECM Infrastructure

Layout/Design

Transformation

Security Technologies

• COLD/ERM

• PKI

• Personalization • XML • PDF

Publishing

• Digital Rights Management/ Watermark

PROJECT CONSULT Unternehmensberatung

• Digital Signature

Viewer

© PROJECT CONSULT 2006

62

•• Datatransfer Datenübermittlung via mittels EDI, XML u. anderer Formate

•• Digital Digitales Fernsehen TV •• Papier

Paper

Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com

Emailund andFax Fax •• Email

• CD / DVD

• Syndication • Konverter

• Internet, Intranet, Extranet • E-Business-Portale

• Compression Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

Ditribution

Output

DELIVER Security

Security as ECM Infrastructure

Layout/Design

Transformation

Security Technologies

• COLD/ERM

• PKI

• Personalization • XML • PDF

Publishing

• Digital Rights Management/ Watermark

PROJECT CONSULT Unternehmensberatung

• Digital Signature

Viewer

© PROJECT CONSULT 2006

63

•• Datatransfer Datenübermittlung via Datatransfer via mittels EDI, anderer EDI, XML XMLu. and otherFormate formats

•• Digital Digitales Fernsehen TV •• Papier

Paper

Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com

Emailund andFax Fax •• Email

• CD / DVD

• Syndication • Konverter

• Internet, Intranet, Extranet • E-Business-Portale

• Compression Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

Ditribution

Output

DELIVER Distribution

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

64

ECM Model 2003 MANAGE Collab DM

STORE

CAPTURE

WCM

DELIVER

WF/ BPM Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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RM

PRESERVE

ECM House 2005

ECM House

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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ECM House

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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New residents in the ECM-House

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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• • • • • • • • • •

DAM Digital Asset Management E-Mail Management EAI Enterprise Application Integration Search/Retrieval Content Integration Backup/Recovery Longterm Archival Migration Localization DRM Digital Rights Management

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

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Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

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Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

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Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

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• ECM Suites • ECM integrated Systems • ECM Components & Services Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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Competing vendors Collaboration

e as b a at D

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

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ag em en t

ECM

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Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

an

Hardware

ERP-Workflow/ Records Manag.

W C M /P or ta l

O ut pu tm

Storage/Archivierung

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

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International ECM Vendors • IBM • FileNet • EMC Documentum • OpenText • Hummingbird, Mobius, BancTec, OnBase and others Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

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Midsize ECM Vendors • Ceyoniq • d.velop • Docuware • Easy • ELO • H&S • Optimal Systems • Saperion • SER • Zylab

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

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• and some 100 more

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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Collaboration • Microsoft Vista with Workflow, Sharepoint Portal Server, InfoPath, Exchange

• IBM Websphere, Domino

• Oracle

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

10g Content Services, Workflow

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

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Output Management • Adobe • Betasystems • ISIS • XEROX

• and others

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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„Printer“-Hardware • XEROX • CANON • Brother • Lexmark • Ricoh Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

• and others

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

84

Databases • IBM • Oracle • Microsoft

• and others Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

85

Storage-System Vendors • EMC • HDS • HP • IBM • NetApp • SUN Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

• and others

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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System Vendors • More and more …

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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ERP Standard-Software • SAP • Oracle • Sage • and others Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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Web Content Management • Vignette • Stellent • Interwoven • and many others • … as well as Open Source …

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

89

The market grows fast …

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

90

The market grows fast …

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

But the growth is shared among many old and new competitors

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

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91

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

93

© Copyright PROJECT CONSULT GmbH 2002 / Autorenrecht Dr- Ulrich Kampffmeyer 2001-2002 © PROJECT CONSULT 2002

© PROJECT CONSULT 2002

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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© Copyright PROJECT CONSULT GmbH 2002 / Autorenrecht Dr- Ulrich Kampffmeyer 2001-2002 © PROJECT CONSULT 2002

© PROJECT CONSULT 2002

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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© Copyright PROJECT CONSULT GmbH 2002 / Autorenrecht Dr- Ulrich Kampffmeyer 2001-2002 © PROJECT CONSULT 2002

© PROJECT CONSULT 2002

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

98

ECM with its comprehensive goal is not a product, but rather a vision, a strategy, and at best a solution portfolio.

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

99

The claim of having one solution for every application from a single source is simply not realistic.

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

102

WCM, ECM, portals and other document related technologies are blending together.

Only a few vendor portfolios come up to ECM’s claims.

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

106

The market is swamped with ECM products and ECM components.

Like the other software and IT market segments, the ECM market will consolidate.

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

110

Information has only inherent value when it is used as knowledge in processes.

The value of information must be considered in planning and operations alike, and justifies investments in ECM as infrastructure.

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

114

The dangerous dependence on the availability and correctness of electronic information is constantly growing.

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

115

Companies, government and society are already today completely dependent on the availability of electronic information.

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

118

We suffer from information overflow.

Identifying the valuable, important information is a tedious process.

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

119

Systematic, accurate, and focussed access to exponentially growing information volumes gets more and more important.

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

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Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

122

The first gaps in electronic information preservation have occurred. Electronic knowledge has already been irretrievably lost.

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

123

The orderly and long-term usable storage of valuable information is growing in importance.

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

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Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

126

The real value of ECM solutions is not adequatly communicated to the potential endusers and decision makers.

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

127

The necessity of ECM is an issue for the management of every company and has to be communicated in regard to business issues, business continuity, compliance, and competition implications.

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

130

ECM will become infrastructure at the level of operating systems, databases and software services.

ECM basic functionality is a commodity.

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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The change of a physical, tangible world of information into a virtual world.

Our children will laugh about the problems we face today.

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

Breitenfelder Straße 17 20251 Hamburg www.project-consult.com © PROJECT CONSULT 2006

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Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

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Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

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© Copyright PROJECT CONSULT GmbH 2002 / Autorenrecht Dr- Ulrich Kampffmeyer 2001-2002 © PROJECT CONSULT 2002

© PROJECT CONSULT 2002

This presentation and the related text documentation in English, German and French can be downloaded from our website: www.PROJECT-CONSULT.com

Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer

PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH

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Dr. Ulrich Kampffmeyer E-Mail: Ulrich.Kampffmeyer@PROJECT-CONSULT.com