this Issue
A Message from Tad
I am delighted that the changes I proposed in the Autumn of 2024 have had positive results. For a while now the ARP was struggling to deliver the services that members required. During Covid we started our project to gain ‘Relocation Recognition’ and this is very much the core of what we are doing now The difference is that we created three distinctive groups within the ARP management structure reporting to the ARP Executive Board which has been reduced to a total of 5 members The idea is simple, each group work on their specific area involving more members and as a result we achieve more The Groups are:
The Lobbying Group 1
Communications and Events Committee 2
The Residential Property Finders Group 3
After only a couple of months, things are steaming ahead
The Lobbying Group are working hard to relaunch the ‘All Party Parliamentary Group’ and we are in the process of creating a specific website for this project. The purpose of this is that any information relevant to those in Westminster is one place and easily accessible. We are still looking for MPs to join the APPG, so if all members would ask their MPs that would be amazing. We have a specific email designed for this. Please click hereto obtain a copy.
The Communications and Events Committee have divided their activities between Events and Communications but are also looking at member benefits. To date:
This is the first of a more regular Newsletter over the year.
The first of several ‘Move & Mingle Networking Events’ free to all members will take place on the Wednesday 12th February This is now sold out! A further similar event will take place in June The relaunch of the ARP Conference and Awards Dinner will take place on the 20th November 2025
Of course we will continue with the ARP Christmas Lunch this will be on Friday the 5th December 2025
There will be further initiatives from this group later in the year
The Residential Property Finders Group are currently assembling a committee that will look at the issues they currently face At the top of the list is ROPA (Regulation of Property Agents), which until we have ‘Relocation Recognition’ may have a considerable effect their activities.
Over and beyond this with a more active Association, we are hoping to attract new members and encourage those former members that the ARP is the Association for Relocation Providers in the UK.
In closing I should like to thank Adrian Leach, Mima Hillier, Anna Barker and more recently Zain Ali for their work in connection with the Lobbying Group, Jo Webb the driving force behind the Communications and Events Committee who are too numerous to mention here but fully represent all types of member company, and Louise Crichton for her tireless work in putting together the Residential Property Finders Group.
And finally the EuRA/ARP team who are putting an extra effort to ensure that the work of all these groups bear fruit as soon as possible
TadZurlinden ARPChiefExecutiveOfficer
A Message from Adrian
“Are you ready for 2025?” I think this is a tough question for anyone trying to forecast workloads, income, staff levels and training at the moment.
As I write, we have still to see the full impact of the 47th President of the United States on tariffs (Canada, China, Mexico and the EU on the list), the wars in Ukraine and Gaza, massive corporate tax cuts, reversing climate legislation and how the ‘special relationship’ with the UK will play out These geopolitical risks are compounded by the UK Chancellor’s budget that has some observers denouncing as antibusiness and discouraging to entrepreneurs Increases in National Insurance contributions will result in higher operational costs from April, especially for businesses with large payrolls Additionally, Capital Gains Tax for entrepreneurs has been increased and Non-Dom taxation reformed, both of which impact the UK as the place to do business One report I read said that the UK was losing one millionaire from London every 45 minutes, if that is to be believed.
The more informed analysts believe that UK prices will rise, profit margins will be lower and therefore reduce investment, and perhaps more worryingly there will be restructuring and redundancies. A recent Deloitte survey of CFOs suggests business optimism falling to a 2-year low and that cost-cutting is emerging as the dominant strategy. The focus, they note, will be cuts to discretionary spending and reduced hiring.
On the positive, the UK economy is still growing, interest rates are expected to fall, wage pressures are reducing and credit is available. Inevitably some organisations will do exceptionally well in this environment, whilst others will lose market share. Interestingly, the Deloitte survey suggests the UK ranks as a more attractive location for investment than the Euro area, but that the USA is the best destination for investment However, there is a kicker to the UK’s attractiveness status; it has experienced the sharpest decline in investment attractiveness among major regions over the past decade
Major organisations and global entrepreneurs actively consider where to invest and where to send their top people from a wide range of countries Inward investment
investment is vital to our economy and often there are incentives such as start-up tax breaks, building works or other financial incentives. However, what civil servants and politicians forget when planning is that it is people who make decisions as to where and how much will be invested, and that’s where the ARP can assist with developing the right policies.
Your ARP is on a mission to persuade our Government that they must engage with our industry and its members because we have so much to offer. Our lobbying Mission Statement clearly sets out our agenda.
As an Industry in the UK, if we are to be taken seriously by Government, we must come together and work together to demonstrate our professionalism and insights when it comes to the human element of policy decision-making We must keep knocking on Parliament’s door to raise our profile and get civil servants to listen to our messages The fact that in the UK we still have a Relocation Tax Allowance frozen since 1993 speaks volumes to me about how our industry is perceived We must do better
I urge you to get involved and be an active part of the movement to get the recognition our industry needs from Government, the press and the wider public Go to events, get your local MP involved in our APPG, make your views known and encourage everyone in our industry to be ARP members Thank you
AdrianLeach ARPChairman
A Message from Jo
“IT’S AN INDUSTRY DEFINED BY ITS COLLABORATION, INCLUSIVITY AND ABILITY TO ADAPT.”
As we step into a new year, I’m excited to introduce the newly formed ARP Communications and Events Committee! It’s an honour to have been appointed as Chair, working alongside an incredible team of 10 volunteers, guided by the brilliant Tad and Briony Together, we’ve come together with one mission in mind: to better serve you, our ARP members
A big thank you to those who completed our recent survey it was invaluable in helping us understand what you need from the ARP Three clear themes emerged: networking opportunities, improved communication, and access to industry knowledge and insights These are now at the heart of our plans for the year ahead
Over the past few months, the committee has been hard at work creating a fantastic communications and events schedule that reflects your feedback. You’ll find more information included in this newsletter mark your calendars and get ready to connect, learn, and grow with your peers in the relocation industry!
We’re a team of volunteers who, like all of you, are passionate about this industry. It’s an industry defined by its collaboration, inclusivity, and ability to adapt to anything thrown our way. That said, we can only succeed with your involvement. Follow our LinkedIn page, attend events, and most importantly, share your thoughts and feedback with us. This is our first year as a committee, and we’re learning as we go but together, we can ensure the ARP becomes an even more powerful resource for its members.
Thank you for your support, and here’s to an exciting year ahead!
JoWebb CommunicationsandEventsCommitteeChair
ARP Membership
WhatistheARP?
The Association of Relocation Professionals (ARP) is the leading voice for the UK relocation industry, setting and raising standards, advocating for smart policies, and supporting members with essential resources. With over 30 years of experience, we bring together relocation experts to stay informed, connected, and empowered in a fast-evolving industry through dynamic events, industry insights, and strong government advocacy. Our purpose? To engage, excite, and enchant the relocation community while shaping a brighter future for all.
What Makes the ARP Different to Other Associations?
While both the ARP and EuRA are dedicated to supporting relocation professionals, the ARP is uniquely focused on championing the UK relocation industry specifically We’re the voice of UK relocation, with a targeted approach to local standards, advocacy, and government relations Our mission is to engage, excite, and enchant the UK relocation community with tailored events, resources, and support that speak directly to the needs of professionals navigating the UK’s dynamic market
Groups like Movers & Shakers provide fantastic opportunities for networking and collaboration, and we’re proud to work alongside them to bring valuable updates and insights to the industry. The ARP builds on these efforts by also actively lobbying the government, advocating for industry-specific policies, and providing resources that help our members stay ahead in a rapidly evolving market. Together, we’re all working to strengthen and grow the relocation industry for the benefit of everyone involved.
Membership Perks
The ARP Communications and Events Committee is delighted to share an enhanced list of member perks These perks are designed to support your professional growth, streamline your operations and enhance your expertise in the relocation industry
ARPBusinessHelpline
ARP has partnered with Croner to provide members with access to their 24/7 business support helpline This helpline is complimentary for all ARP members It offers expert advice on: employment law & HR, health & safety, pay & benefits, commercial legal issues.
You’ll need to log in to access contact details and your membership number. More details can be found here.
ManagingInternationalMobility(MIM)Programme
Equip your team with world-class expertise through ARP’s MIM programme, designed around the ethos of “DNA.” ARP members enjoy discounted modules at just €50 per module (a €150 discount). Learn more here.
LonResSubscriptionDiscounts
Full, associate, and Affiliate members can access LonRes Live lettings Section at a reduced rate of £79 plus vat a month (down from £245/month).
*Terms and Conditions: All LonRes subscribers must be AML registered and are subject to ResCheck chargeable service Minimum contract 1 year
Trainingfromtheindustryspecialists
Ariosi approach each new learning and development opportunity with open mindedness and curiosity which leads to the creation of positive and empowering experiences for each of their clients. Training will add value to your business, encouraging employee retention and continual improvement, lowering recruitment costs, and increasing loyalty through a customer centric culture.
ARP Members will receive 15% discount on public courses and access to discounts for bespoke training. For more details or to book on a course please contact Tracie Cromie on +44 (0)20 8168 8168 / traciecrombie@ariosi.com advising you are an ARP member.
FCSCompliance
FCSCompliance (FCS) is a leading provider of AntiMoney Laundering (AML) compliance services for businesses covered by the Money Laundering Regulations (MLR) set out by government. Our services are used across the UK by leading organisations and industry associations that demand the very highest standards.
ARP Members receive: Firm-wide Policies & Procedures and Risk-Assessment Documents discounted from £1295 + VAT to £995 + VAT.
HaloFinancial
HaloFinancial is a proud to be working closely with and supporting the ARP and its members. Halo is an award-winning Foreign Exchange Specialist who provides great exchange rates for international payments and money transfer services, for private and business clients.
With their expertise, experience and 24/7 access to FX market data, Halo Financial can secure the very best exchange rates for paying international invoices to partners and suppliers globally. Halo also provides money transfer services for your internationally moving clients, which provides a value add to your service offering and a new revenue stream for your business.
Client and partner relationships are at the heart of Halo Financial Their friendly team will always be onhand throughout the transfer process Halo has been assisting both Business and private clients with their cross-border money transfers since 2004!
Contact Halo to find out how they can save you money, and add a revenue stream and value to your business
Book a call by contacting Geraldine collett@halofinancial com – mention ARP when making contact
Convera give over 26,000 customers worldwide a better way to move money helping them navigate the complexity of global commerce and capture more value with every transaction.
Key Value elements for ARP members:
Payment Services: we offer alternative ‘risk management’ solutions and ‘performance products’ that smaller FX brokers and high street banks are unlikely to offer SME businesses Global Reach: we offer access to our payments rails in local jurisdictions which means we deliver fast payments at low cost (no payment delays or additional bank charges)
High Risk Appetite: we offer uncollateralised credit lines, helping businesses improve cash flow and drive business growth
Partnership process and value
We create incremental value for your members that they wouldn’t normally receive when managing currency exposure and cash flow
If this fits with your organisation’s strategy, we offer a revenue share of 20% of all FX revenuespayable for 3yrs post a client’s first trade
We truly partner for the long term, for example, collaborating on marketing and events to demonstrate the value we create
For more details, please contact Guy Raymond stating you are an ARP member guyray@convera com / 07753 832911
January
Are You Ready
2ndApril
Electronic Travel Authorisation (ETA) scheme implementation for eligible Europeans
Electronic Travel Authorisation (ETA) scheme implementation for nonEuropeans who don’t require a visa for short stays
1stApril
Stamp Duty Land Tax (SDLT) changes
6thApril
Increase in National Insurance contributions
April
Support measures aimed at builtto-rent sector
6thApril
Non-Domiciled (NonDom) tax reforms
April
Proposed increases in immigration fees
for 2025?
Renters’ Rights Bill expected to become law (date TBC)
Byendof2025 Updates to the Sponsorship Management System
Industry Updates
StampDutyLandTax(SDLT)Changes
The thresholds and rates of SDLT are due to change on 1st April 2025 The current SDLT rates for residential property are detailed in the table below
These rates apply to transactions from 31 October 2024 until 31 March 2025 The nil-rate threshold for residential properties will reduce to £125,000 on 1 April 2025 and the 2% rate for prices between £125,000 and £250,000 will be reintroduced These thresholds and rates are affected if first-time buyer's relief is available The rates of SDLT are modified to 0% for a price up to £425,000 and 5% on the remainder, up to £625,000 These thresholds will be reduced to £300,000 and £500,000 on 1st April
If you need assistance with an SDLT calculation, you can use the TaxCalculator on the HMRC website
SDLT only applies in England In Scotland, the equivalent tax is Land and Buildings Transaction Tax and, in Wales, WelshLandTransactionTax
GordanKerr
OrdinarySDLT rates
HigherSDLTrates(5% “secondhome”surcharge)
2%SDLT surchargefor non-resident transactions
HigherSDLT ratesand2% SDLTsurcharge
Electronic Travel Authorisation (ETA) Scheme Implementation
From January 2025, the UK is introducing ETAs to streamline and enhance border security for visitors. Here are the key points:
Who Needs an ETA?
Non-Europeans who don’t require a visa for short stays will need an ETA starting January 2025. Eligible Europeans can apply from 5 March 2025 and will need an ETA to travel from 2 April 2025. British and Irish citizens do not need an ETA
What Is an
ETA?
A digital travel permission, not a visa, that allows travel to the UK It costs £10 (potentially rising to £16 in April 25) and is valid for multiple trips of up to six months over two years or until the passport expires
How to Apply
Apply via the UK ETA app or on GOV UK The process is quick, with most decisions given in minutes It’s recommended to apply at least three working days in advance
Why ETAs?
ETAs improve border security, aligning with systems in countries like the US and Australia They also help prevent entry by individuals posing a threat to the UK. Relocation professionals should ensure clients are informed about these requirements and apply early to avoid travel disruptions. Full details are available on GOV.UK.
IncreaseinNationalInsurance
As part of the recent budget, the government announced an increase in National Insurance contributions from 13.8% to 15% with the threshold at which employers start paying National insurance dropping from £9,100 to £5,000. This change is set to take effect on April 6, 2025. It is expected to raise costs for employers, further straining corporate budgets amid already rising expenses associated with housing and relocation.
The increase in National Insurance may lead to employers reevaluating their compensation structures, particularly for relocation packages, as they seek to balance cost management with attracting and retaining talent in a competitive labour market. Consequently, businesses may need to adapt by streamlining operations or offering more competitive salary packages to offset the impact of these changes.
SupportMeasuresAimedatBuildtoRentSector
The budget also includes support measures aimed at the build-to-rent sector, which will also take effect in April 2025 The government is providing funding initiatives and tax exemptions to stimulate the development of new rental properties While this support is intended to increase the overall supply of rental accommodations, it will take considerable time for new developments to come to fruition, maintaining pressure on the market during this interim period
Updates to the Sponsorship Management System (SMS)
The UK Government is in the process of updating the Sponsorship Management System (SMS), the online portal through which companies can manage their sponsor licences and issue Certificates of Sponsorship (essentially electronic work permits) to overseas workers they wish to sponsor for work in the United Kingdom. The current SMS has been in place since 2008, when the UK Government first introduced the Points Based System. The aim is to make the SMS more intuitive and easier for sponsor licence holders to meet their immigration compliance duties and responsibilities.
The UK Government has already started rolling out the new SMS to those who hold licences under the Temporary Worker routes and plans to implement it for the remaining categories including the Skilled Worker and Senior or Specialist Worker routes by the end of 2025.
Non-Domiciled(Non-Dom)TaxReforms
The UK government has announced a significant reform to its tax system, specifically replacing the current non-domiciled (non-dom) regime with a residence-based taxation system starting April 2025. This move is projected to generate an additional £33.8 billion in tax revenues over five years, as outlined in the latest budget update. By shifting to a residence-based model, individuals who are UK residents for tax purposes will be taxed on their worldwide income and gains, aligning the UK with practices in many other major economies
Key Changes to the Non-Dom Regime
Residence-Based Taxation:
Under the new system, individuals who currently benefit from the non-dom status will no longer be able to claim tax exemptions on their foreign income and gains Instead, they will be taxed based on their worldwide income, regardless of its origin, if they are considered tax residents in the UK
Temporary Repatriation Facility:
To ease the transition, modifications to the Finance Bill will expand access to the Temporary Repatriation Facility This provision allows non-doms to repatriate foreign income to the UK at a discounted tax rate if the funds are transferred before the system changes in April 2025. The initiative is designed to encourage non-doms to bring overseas earnings into the UK economy during the transition period, with preferential tax treatment as an incentive.
Anticipated Impacts
Increased Revenue:
The government expects these measures to close tax loopholes and generate significant revenue, supporting its fiscal goals.
Relocation Implications:
These changes may impact the appeal of the UK as a destination for high-net-worth individuals and expatriates, potentially altering patterns of international relocations. Corporations that rely on non-dom employees for high-skilled roles may need to adjust their compensation packages or tax equalization policies to remain competitive
Industry Observations
While the reform aims to promote fairness and equality in the UK tax system, it has raised concerns among businesses and relocation professionals about its potential impact on talent mobility. Many high-networth individuals and globally mobile employees have historically been drawn to the UK due to the tax advantages provided under the non-dom regime. With these changes, companies may face challenges in attracting and retaining top international talent, particularly in sectors like finance, technology, and professional services.
ProposedIncreasesinImmigrationFees
On January 16, 2025, the Home Office announced plans to increase immigration fees in the UK The proposed increases are intended to reduce the cost to taxpayers and fund the migration and borders system
Proposed increases
Certificate of Sponsorship (CoS): The fee for a CoS will increase from £239 to £525 This applies to new and renewal visa applications
Electronic Travel Authorisation (ETA): The fee for an ETA will increase to £16
Naturalisation as a British citizen: The fee for naturalisation will increase from £1,500 to £1,605. Naturalisation as a British overseas territories citizen: The fee for naturalisation will increase from £1,000 to £1,070.
Renunciation of British citizenship: The maximum fee will increase from £450 to £482.
Amendments to citizenship certificates: The maximum fee will increase from £400 to £428.
Review of decisions: The maximum fee for administrative reviews will increase from £450 to £482.
Right of abode documentation: The fee will increase from £550 to £589.
The proposed changes will be debated in Parliament and must be approved by both the House of Commons and the House of Lords.
Renters’RightsBill
The Renters’ Rights Bill is set to cause significant changes for anyone relocating to England looking to rent a property – including those who have already relocated and are currently renting. The Bill is currently passing through Parliament and could become law in mid-2025. Some parts of the law may take effect immediately, while others will take effect at a later date.
The key proposed changes are:
Abolition of Section 21 no-fault evictions:
Landlords will only be able to evict tenants based on established grounds for possession, with the appropriate notice given
Periodic tenancies: Assured Shorthold Tenancies (ASTs) will no longer be fixed-term All ASTs will be periodic, with tenants able to give notice to leave at any time
Private Rented Sector database: Landlords will need to be registered on a Private Rented Sector database before renting a property
Ending bidding wars: Landlords will not be able to accept offers for a property above the asking rate advertised
Grounds for possession: The Bill proposes new restrictions for landlords to re-gain possession of a property. For example, if a landlord wants to sell or move into a property, 4 months’ notice will be required.
Requests for pets: Landlords will not be able to ‘unreasonably refuse’ a request to keep pets in a property.
Private Rented Sector Landlord Ombudsman: A new Ombudsman will be introduced to resolve complaints from tenants about their landlord.
What effect might the Renters’ Rights Bill have for relocation?
Flexible tenancy lengths
One of the most certain and significant changes for relocation is the introduction of periodic tenancies, instead of fixed terms. This will give relocators greater control over their tenancies. If an assignee finds that they unexpectedly have to return home mid-assignment, they will – once the Bill takes affect – be able to give notice to end their tenancy at any stage
Lower stock levels
Many landlords are unhappy about the changes proposed Some landlords have already indicated that they are likely to leave the rental market and sell their properties Many estate agents are predicting a shortage of rental properties
An increase in asking prices
As landlords will no longer be able to accept rental offers above the asking price, it is very likely that it will become standard practice for properties to be ‘overpriced’ to maximise the potential rent Depending on demand, it may become more common for below-asking offers to be accepted This could make determining a budget more difficult for assignees since there will be a greater discrepancy between the asking price of a property and the price a landlord would be willing to accept. If this becomes the case, Icon will continue to work closely with estate agents to ensure we are showing properties at a suitable rental price for assignees.
Patti's Second Gap Year
Am I ready for 2025? Am I ever! I couldn’t wait for this year to start, because I’m having a second Gap Year, 42 years after the first one!
I’ve done a few volunteer stints over the years; I taught English to street kids in Mongolia and worked in an orphanage in Thailand and last year I volunteered on a horse ranch in Ecuador. While I was there, I learned about an organisation called Workaway, which links volunteers with hosts who need helpers. You don’t get paid, but you provide 25 hours of labour per week in exchange for room and board.
I love to travel and to experience life in different cultures, but it is expensive and you often don’t get many opportunities to ‘meet the locals’. Suddenly, with Workaway, here was a way to travel for longer without it costing a fortune and you actually stayed with people from that country, had dinner with them every night, learned about and experienced their culture through them Plus, many hosts are ‘digital nomad friendly’, which basically means that they have a good wifi connection and can provide a quiet workspace, so people like us can also continue with our ‘office jobs’ Work hours are flexible and there are plenty of hours left in the day after the farm chores are completed
It sounded perfect, especially as I love my work and didn’t want to give it up, but I did want to have an adventure. Since Covid, I have worked almost exclusively online and it has allowed me to work with clients who are all over the world, including with multicultural teams whose members are spread across the globe. And far from being second-best, I now think the online delivery actually offers a better outcome for clients, as they can have on-going support over weeks or months, and not just in one intensive session.
The hardest part was persuading my husband to join me in this mad scheme, and to commit to a whole year, but he also works remotely and after a bit of negotiation, we agreed to a departure date of January 1st and two weeks off in June for him to join his choir on tour! We have rented out our house in Oxford and are at a good stage in life to be doing this Our three kids are all settled in their lives and living happily in Melbourne, Berlin and London, there are no grandchildren on the horizon and our elderly parents have good support systems We also found a natural division of labours, with me doing the route planning and the Workaway side, and him doing the insurance and the financials So here we are!
‘Here’ is currently Morocco, where we are having a
few weeks holiday and then going to our first Workaway, a language school in a small town where there are apparently more donkey carts than cars We will be teaching English to students aged 6-18 and working alongside teachers from both Morocco and other countries. We will have our own bedroom – a mattress on the floor and a curtain for a door – and shopping in the local food markets.
Our choice of destinations was largely driven by the languages I can speak (and Brexit) as being able to speak with hosts in their own language, meet their friends and neighbours and fully participate in their lives is the cultural ‘deep dive’ that I am really looking forward to. Speaking the language also allows for chance encounters to turn into something memorable! For example, i don’t speak Arabic and there is little English here, but French is widely spoken. So, when we picked up a Berber hitchhiker a few hours south of Marrakesh, we spoke in French and I was able to learn so much about the Berber way of life, the caravans of 20 men and 65 camels, the trade of wheat, coffee and oil for carpets and silverware between nomadic groups, and the fact that his family owned a desert camp in the Sahara Two hours later, we were drinking absinthe tea with him in his ‘office’ and two days later, were riding his camels and watching the sunset over the sand dunes
Speaking good French led to planning to spend three months in France (October-December) and my intermediate Spanish to three months in Spain, starting in February I would have loved to improve my very basic German, but our 180 days were up, so we head to Washington, Oregon and Canada for four months (May to August) and then probably to Albania for a month – but who knows who we might meet along the way, and how our plans might change! We have already met two delightful French circus performers, who have offered us the use of the gypsy caravan in their back garden near Bordeaux.
Apart from the language school, our Workaway destinations are mostly smallholdings, where we can help with a variety of tasks. At 64 and 65, we are not the typical ‘Workawayer’, who is more likely to be someone on their first gap year, but we like to think we can offer in experience what we may lack in energy! We have had ‘office jobs’ for most of our working lives and apart from the cultural experiences, what we are both really looking forward to is spending lots of time outside, to looking at the sky instead of a screen, to working with animals (truth be told, David would
“Ihavefriendstodiscoverand manythingstolearn”
would probably prefer a chainsaw ) and to learning some new ‘old’ skills like making cheese, preserving fruits and fixing fences One of our hosts in Canada works closely with First Nations people, one keeps bees and another has a micro-brewery
As a cultural trainer and coach, perhaps the advice that I give to my clients most often is to expect the unexpected and to remember that there is no such thing as normal, there is only what is familiar to us. I know there will be lots of occasions this year when we just don’t know what we are doing, or when we expect one thing and another happens. That’s when we feel most frustrated, or most stupid and uninformed – and it’s not nice. As an example, I had arranged a rental car through our very small hotel in Marrakesh and the night before we were due to leave, I realised that there was no official insurance policy –we were just meant to leave 700 euros as a deposit and were told that ‘in sha Allah’ we would get it all back! The whole business was being arranged via Google Translate and I suddenly got very cold feet about what resources I would have to turn to, if we happened to have an accident… My clients are usually experiencing something very new and different on a daily basis for at least their first few weeks, and it’s good for me to be reminded of what this overwhelming newness feels like I hope that I am already both empathetic and sympathetic, but this can only help further
The screen saver on my phone is an illustration from Le Petit Prince and the quote “I have friends to discover and many things to learn” That about sums up what we hope to achieve from our gap year!
PattiMcCarthy Patti@culturalchemistry co uk
Patti calls herself a ‘cultural translator’ and since 2008, has worked with both expatriates and international teams to increase cultural understanding and improve performance
YourGlobalMobilityEventsGuideto2025
Click on an event to find out more
Jan
6th-7th 13th IBA European Corporate and Private M&A Conference, Paris
12th ARP Move & Mingle Networking, London
19th-20th IBA Middle East Conference, Dubai
25th-28th IMA 2025Colombo, Sri Lanka 27th The ASAP Roadshow, Dublin
4th–6th ITB Berlin 7th FEM Amsterdam
19th ARP/ FCS Compliance Webinar, Online
26th–27th 5th European Automotive and Mobility Services Conference, Munich 27th Movers & Shakers Networking, London
Save the
2nd-4th Annual IBA Employment and Diversity Law Conference 2025, Marrakech,
3rd-4th 2025 AILA Spring CLE Conference and Webcast, Washington, D.C.
27th-30th FIDIDubrovnik
1st-5th Omni –Montenegro
5th-8th EuRA Conference, Zagreb
13th Serviced Apartment Awards, London
14th ARP Regional Networking, Liverpool
15th Movers & Shakers London
15th-17th BAR Conference, Liverpool
27th-28th WERC Regional Summit, Singapore
29th-1stJun Euromovers Conference 2025, Dublin
3rd Movers & Shakers, Munich
11th-17th Migration Conference, London 12th ARP Move & Mingle Networking London
18th-21st 2025 AILA Annual Conference – Denver 26th Movers & Shakers, London
17th Movers & Shakers Summer Party, London
22nd Expat Academy Annual Conference, London
21st-23rd PAIMA 41st Annual Convention, New York City
24th-27th IAM 63rd Annual Meeting, New York City TBC FEM EMEA Summit, London 28th-31st WERC Global 25, Salt Lake City
2nd-7th IBA Annual Conference 2025, Toronto 19th-20th ARP Conference and Awards Gala, Southampto n 27th 2025 ASAP Conference, TBC 5th ARP Christmas Lunch, London
Wednesday 12th February 2025
Fullybooked Move & Mingle
Our highly anticipated Move & Mingle Networking Event on Wednesday 12th February 2025, at the AES Study Centre in London, is now fully booked due to overwhelming demand!
This event offers attendees a unique opportunity to connect with top RMCs, including:
R3Location Limited
Clearview Relocation
Icon Relocation
TTH Curzon
RSS
Altair
Pinewood Relocations
Santa Fe
Aires
Sirva
EventHighlights
Speed Networking Rounds: 3 minutes with each RMC to showcase your services and explore opportunities.
Open Networking: Mingle with attendees during breaks, with complimentary food and drinks.
ROI: Build new relationships, discover potential collaborations, and expand your professional network.
To join the waiting list, please email events@arp-relocation.co.uk.
Save the date for our next event: Wednesday 12th June 2025 – more details coming soon!
Don’t miss your chance to be part of these dynamic networking opportunities!
Sponsor Highlight
The Residence offers a distinctive blend of modern hotel convenience and the comfort of a spacious home. These apartments are thoughtfully designed with sleek, contemporary interiors and premium amenities throughout. Each apartment includes a fully equipped kitchen, inviting lounge areas for relaxation, and master bedrooms with luxurious UK king size beds Nestled in some of central London’s finest locations, such as the picturesque Marylebone Lane, The Residence properties provide easy access to major business hubs, iconic landmarks, and world-class shopping. Whether you’re traveling for business, relocating, or enjoying a holiday, The Residence is your ultimate home away from home. Recognised with numerous awards over the years, The Residence is committed to delivering exceptional experiences for every guest
The Residence is launching a new aparthotel brand in central London in the summer of 2025 Named Jitaku, meaning one’s home in Japanese, the apart hotel will feature 24 apartments with a mixture of studios, 1 and 2 bed apartments. It will be more than just a place to stay. Jitaku embodies minimalist functionality, seamlessly merging harmony Japanese harmony with Scandinavian practicality to offer guests a luxurious 'living' experience, no matter the length of their stay. Steve Lowy, CEO and founder of the Residence Apartments, said, “Jitaku is a response to the wonderful feedback we have received from our guests and partners at the Residence Apartments over the last 7 years in our existing extended stay offering The blend of Japanese and Scandinavian design brings us clean lines, simplicity, and gives our guests who have stayed with us on a longer-term basis the option of a shorter stay at Jitaku ”
Commitmenttosustainability
Like many other companies, before The Residence began its journey, it already had strong social and environmental practices in place. However, these practices were not being actively measured. And as the saying goes, what isn’t measured can’t be managed. Since 2022, The Residence has been quantifying its emissions using GHG protocol standards, alongside measuring its social values based on National TOMs At the core of this approach is The Residence's Planet Mark accreditation, which ensures the rigorous tracking and reduction of its environmental footprint and social impact as a responsible business Their primary focus is on reducing greenhouse gas emissions by closely monitoring its Scope 1, 2, and core 3 emissions in accordance with the Greenhouse Gas (GHG) Protocol. In 2024, this commitment is supported by sourcing over 70% of its energy from entirely renewable providers, implementing a robust travel policy, engaging stakeholders through workshops and induction sessions for students, guests, and partners, and progressively transitioning its fleet to electric vehicles to reduce transportation emissions We are committed to making a a positive social impact and contributing towards 5 UN Sustainable Development Goals
The Residence’s efforts include supporting local businesses and various charities, ranging from environmental causes to health and wellbeing, while also involving its partners and clients in these projects. The company actively engages in volunteer initiatives, helping shape the future through mentorship and career support. The wellbeing and work-life balance of its staff are top priorities, supported by regular social events and ongoing training
The Residence embeds sustainability into every aspect of its operations, from welcome emails and webinars available for all parties to join In support of charities and environmental causes, the company informs its residents that a tree is planted for every successful booking. This initiative has led to better engagement from guests and partners, encouraging their support on this journey. As CEO Steve Lowy says, it’s all about marginal gains. Together, more good can be done. The Residence strongly encourages everyone to join in the journey toward a sustainable and responsible future
Welcome New Members!
Pinewood Relocations – Full member, Destination Service Provider - Bespoke, tailored, High Net Worth and Ultra High Net Worth Relocation and Move Management services provider From accompanied look/see visits; property finding for short property rentals, long-term rentals or property purchasing across the whole of the UK and globally; Settling in assistance; cultural awareness; language training; school placements; lease negotiations; currency exchange; vehicle placements; expatriate support; company mobility policy advisory
StayCity – Affiliate, Serviced Apartments - Our mission is to bring travellers a unique city stay by combining hotel standards with apartment living. Guests can enjoy the comforts of home in stylish kitchen and living spaces. From refuelling to recharging, our facilities meet guests needs - whether they are staying for a week, a month or a year.
Centuro Global – Affiliate, Visa & Immigration - We primarily offer global immigration services as well as expat tax and entity setup services. We do this via our AI powered platform that centralises these global services for international moves.
WhywejoinedtheARP–OceanairInternationalMovers
Oceanair is a global specialist in corporate international moving and storage, managing personal and household shipments across sea, air, and road. A growing number of our clients are Relocation Management Companies (RMCs) that offer move-management services and require a network of trusted moving suppliers. We discovered that many of these RMC clients are members of ARP, and even prospective RMCs are often part of the association. One of our current RMC clients, who sits on the ARP board, recommended that we join, and we’ve now into our second year of membership. During this time, we've built valuable relationships, gained key contacts, and accessed a wealth of information about all aspects of relocation through both online and inperson events These opportunities have significantly enhanced our understanding of the RMC business and its clients Therefore, based on this positive experience, we highly recommend that companies of all sizes, whether involved in immigration, temporary accommodation, furniture rental, expense management, move management, home search, or any part of the relocation process consider joining ARP It’s a fantastic opportunity to connect with like-minded professionals and be part of an organization that’s constantly evolving, with new committees, more events in various locations, a newsletter, and more Get involved!
JamesHooper – Oceanair International Movers james@oceanair-int co uk
Industry Insights
InternationalRemovals
ARP Member Oceanair International Movers share here some bite-sized comments regarding how international assignees could be affected by the latest developments in international moving and freight, and of course any knock-on effects of delays and challenges affecting things like temporary accommodation, furniture rental etc
The devasting fires in LA will obviously impact many areas of relocation and removals in the city, including personal effects, properties, roads etc Not to mention the awful loss of life, homes, and memories, but assignees there will be impacted, along with storage and moving providers.
The USA port strikes seem to have been averted, which is great news for sea moves to and from the US, so any immediate strikes have been called off. However, the 6-year deal still must be agreed and approved by 50,000 union members.
New York congestion zone charge – Heavy duty (so some removals) vehicles will soon be charged a daily congestion fee in certain areas of NY, therefore the costs to movers for removals to / from / within NY will increase slightly.
Spanish Government is considering plans to impose a tax of 100% on the value of properties bought by nonresidents. Could we therefore see fewer moves to and from Spain?
GFI – The annual General Freight Increase will take place as usual in March, therefore if budgeting for an upcoming move from say April onwards, whereby you have already received a quotation from your removals supplier; best check with them again after the GFI has happened in case of any increases from the shipping lines in the meantime
If any questions on the above, or any related questions on removals, please contact the ARP or Oceanair james@oceanair-int co uk
VisaDoc’s Crystal Ball of Short Term Business Trips inRelocation
We are continuing to see a rise in business travel in general, and are also expecting to see significant increases in business trips over assignments to locations such as the USA, Canada and areas of Europe, where immigration policy has gone through significant tightening
Whilst industry is moving to AI, with information, process automation and customer support, bringing greater choice, flexibility and reduced cost to the sector, governments are also increasing digital capability, we have seen the UK this year, started its UK Visa waiver (ETA), Saudi Arabia is continuing to roll out its E.Visa, making it a more attractive country for business. With technological capability continuing to become ever more advanced and critical, the rate and speed of change, will inevitably increase, causing a deeper reliance on technology to ensure accurate and informed decision making.
We expect to see sustainability taking less of a priority over cost on travel for 2025, although we equally expect to see some increases in cost for business travel, particularly companies that have adopted globally distributed workforces and remote working in previous years.
Despite leaps in technology, and a keen focus on corporations to bring down costs, reassuringly, travel is the importance of bringing humans (that is you and I) together
Navigating the Complexities of Global Relocation: IndustryTrendsandChallenges
In an increasingly fragile and complex geopolitical world, the past 12 months have presented significant challenges for the relocation sector. The industry has faced these turbulent times with resilience, striving to maintain relocation capabilities and ensure smooth transitions for clients worldwide.
Adapting to Geopolitical Challenges
The geopolitical landscape has become more volatile, with conflicts, trade tensions, and regulatory changes impacting international mobility The relocation sector has worked diligently to navigate these challenges, leveraging networks and expertise to provide reliable relocation services
Navigating the ever-changing regulations and restrictions imposed by various countries has been particularly challenging Industry experts continuously monitor geopolitical developments and update processes to comply with new regulations This proactive approach has helped minimize disruptions and keep clients' relocations on track
Enhancing Relocation Capabilities
Effective relocation management is crucial to the success of any move Over the past year, the sector has invested in advanced technologies and streamlined processes to enhance capabilities.
Relocation management systems allow tracking of every aspect of the relocation process in real-time. From initial discussions through to settling-in support, clients have visibility into every step of their relocation journey, ensuring transparency and peace of mind. These systems, as well as the key human skills that our industry delivers so effectively, also enable quick issue resolution, minimizing delays and unexpected hiccups along the relocation milestones, ensuring a smoother experience.
Providing Personalised Solutions
Every relocation is unique, and the sector focuses on providing personalized, bespoke, tailored solutions to the specific needs of clients. Experienced relocation managers work closely with each client to understand their requirements and develop customized relocation plans
Whether it's coordinating the logistics of an international move, managing customs clearance, or providing support with settling into a new country, relocation managers are dedicated to ensuring a smooth and stress-free relocation experience. This commitment to the professional level of service that every member of the supply chain brings to our clients has earned the sector a reputation for reliability.
Overcoming Supply Chain Disruptions
The past year has seen significant disruptions in global supply chains, impacting the availability of shipping containers, transportation, and other essential resources The relocation sector has navigated these challenges by leveraging relationships with suppliers and partners
Partnerships with logistics providers have enabled the sector to secure the necessary resources to meet clients' needs Contingency plans have been implemented to address potential disruptions, ensuring that clients' relocations are not severely affected by supply chain issues
Ensuring Safety and Compliance
In today's global environment, safety and compliance are more critical than ever The relocation sector is committed to maintaining high standards of safety and compliance in all operations.
Teams undergo regular training to stay updated on the latest safety protocols and regulatory requirements. Thorough risk assessments are conducted for each relocation, identifying potential hazards and implementing measures to mitigate them. This commitment to safety and compliance ensures that clients can trust the sector to handle their relocations with care and professionalism.
The Importance of Effective Partnerships in Global Mobility
Approved EuRA and ARP partners and friends play a crucial role in the world of domestic and international relocations and within the broader sphere of global mobility. Despite the challenges faced over the past year, every person integral to successful relocations should stand proud of the vital work they contribute Their efforts ensure that individuals and businesses can continue to relocate efficiently and safely, even in difficult times
While business has been challenging, it is important to recognize the resilience and dedication of our key partners. By holding out and continuing to provide reliable service, professional relocators and their partners can look forward to a market recovery. Industry forecasts suggest that the market will return to pre-COVID levels toward the end of Q3 2025. This optimism should inspire movers to remain committed to their essential role in global mobility.
Valuing Relationships
The relocation sector deeply values relationships with every participant involved in the various features of every relocation Collaborative efforts and shared commitment to excellence enable the sector to overcome challenges and deliver outstanding service to clients By working together, the sector can navigate the complexities of relocation and continue to thrive in an ever-changing world
Balancing Financial and Economic Challenges
The recent changes in British politics, with a new Prime Minister and government, have brought about shifts in policies that impact the sector Balancing financial and economic challenges in the face of global business is crucial The government's focus on stabilizing the economy and addressing inflation is expected to influence relocation trends Relocation professionals must stay agile and adapt to these changes to remain competitive. The relocation sector is well supported by key global relocation thought leaders such as the European Relocation Association (EuRA) and the Association of Relocation Professionals (ARP), lobbying the UK government to do more to support the relocation industry, which is reputed to be worth in excess of £7 billion annually to the UK economy.
Keeping Hope in the Face of Adversity
In times of adversity, it's essential to keep hope alive. As the saying goes, "The darkest hour is just before the dawn." Despite the challenges, the sector believes that things can only improve. By staying resilient and committed, the sector can look forward to brighter days ahead.
Looking Ahead
As we look to the future, the relocation sector remains committed to providing exceptional relocation services in an increasingly complex world The sector will continue to invest in capabilities, adapt to changing geopolitical conditions, and deliver personalized solutions that meet the unique needs of clients
The past 12 months have been challenging, but they have also demonstrated the resilience and adaptability of the relocation sector. The sector is proud of its efforts and looks forward to continuing to serve clients with the same dedication and reliability that has become its hallmark.
This article was written and presented for the Association of Relocation Professionals (ARP) by Pinewood Relocations.
RelocationTaxAllowances
For several years, the ARP has been lobbying for an increase to the relocation tax allowance which has remained at £8,000 – for over thirty years!
But, even within this low cap, not all relocation expenses are allowable tax-free Here is a summary of what can be paid to an employee without incurring tax
The starting point is to check that each relocation cost falls within one of the six categories allowed by HMRC:
1. House purchase and sale costs (such as conveyancing and estate agency fees, survey fees and stamp duty connected with the move).
2. Costs relating to a house move which is aborted.
3. Removal costs (and related insurance).
4. Travel and subsistence for the employee and family when temporarily visiting a new area.
5. Expenses relating to obtaining a bridging loan where the employee acquires the new residence before disposing of the previous one.
6. Expenses of acquiring domestic goods to replace those that are unsuitable for use in the new residence.
There is also a time limit. To qualify, the expenses must be incurred before the end of the tax year after the one in which the change of work location took place Finally, the employee’s new residence must be within reasonable travelling distance of the new work location and the old residence must not be within a reasonable distance
It’s worth highlighting the separate tax advantages that arise when a Guaranteed Sale Price is provided to the employee. Provided that the employer or RMC (acting on behalf of the employer) “buys in” the old residence, all sale and maintenance costs are free of tax, as is any capital loss incurred on the re-sale of the property.
More detailed information on relocation tax allowances is contained on the government website.
GordanKerr
ARPStrategicConsultant:LegalServices gordankerr@gklegal co uk
NewsfromOtherAssociations
British Association of Removers
The BAR have shared their latest updates on global shipping conditions, as of 1st February
See the update here
Association of Serviced Accommodation Providers
Following the dramatic reversal by the Upper Tribunal (Tax and Chancery Chamber) in the HMRC v Sonder Europe Ltd case, VAT treatment under the Tour Operators’ Margin Scheme (TOMS), business owners are scrambling to assess the impact
ASAP and ASAP Supplier Member MHA are to co-host a webinar, once it is known whether ASAP Operator Member Sonder London, Glasgow & Dublin’s parent company will appeal.
Registration will open soon.
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