Hillcrest Family Services 2014 Annual Report

Page 1

A Culture of LEADERSHIP 3/Ŷ3ϮϬϭϰ3,ŝůůĐƌĞƐƚ3ĐĞůĞďƌĂƚĞĚ3ƚŚĞ3ƐŝŐŶŝĨŝĐĂŶƚ3ŵŝůĞƐƚŽŶĞ3ŽĨ3ŽƵƌ3ϭϬϬ3ƚŚ3ĂŶŶŝǀĞƌƐĂƌLJ3ŝŶ3 Đ3 ŽǀĞŶĂŶƚ3ǁŝƚŚ3ƚŚĞ3/ŽǁĂ3 ŽŶĨĞƌĞŶĐĞ3ŽĨ3ƚŚĞ3hŶŝƚĞĚ3DĞƚŚŽĚŝƐƚ3 ŚƵƌĐŚ3ĂŶĚ3ƚŚĞ3 3ƌĞďŝƌƚŚ3ŽĨ3ƚŚĞ3ĂŐĞŶĐLJ͘3dŚĞ3ĞǀĞŶƚƐ3ŽĨ3ƚŚĞ3ƐƉƌŝŶŐ3ŽĨ3ϭϵϭϰ3ǁĞƌĞ3ŵĂĚĞ3ƉŽƐƐŝďůĞ3ďLJ3ƚŚĞ3 3ƉĂƐƐŝŽŶĂƚĞ3ĂŶĚ3ƐƚĞĂĚĨĂƐƚ3ůĞĂĚĞƌƐŚŝƉ3ŽĨ3ƚŚĞ3ƚƌĂŝů3ďůĂnjŝŶŐ3ǁŽŵĞŶ3 ƌ͘3EĂŶĐLJ3,ŝůů͕3 3 ĞĂĐŽŶĞƐƐ34ŶŶĂ3 ůĂŶĐŚĞ3 ŽŽŬ͕3ĂŶĚ34ŶŶĂ3 ͘3>ĂǁƚŚĞƌ͘33dŚĞLJ3ǁĞƌĞ3ĐŽŵŵŝƚƚĞĚ3ƚŽ3 3ĞŶƐƵƌŝŶŐ3ƚŚĂƚ3ŝŶĐůƵƐŝǀĞ͕3ƐĂĨĞ͕3ĞĨĨĞĐƚŝǀĞ3ĂŶĚ3ĨĂŝƚŚ3ĨŝůůĞĚ3ƐĞƌǀŝĐĞƐ3ǁĞƌĞ3ĂǀĂŝůĂďůĞ3Ăƚ3ƚŚĂƚ3 3ƚŝŵĞ3ƚŽ3LJŽƵŶŐ3ǁŽŵĞŶ3ĂŶĚ3ĐŚŝůĚƌĞŶ͘3

The Culture of

d3 ŚĞƐĞ3ǁŽŵĞŶ3ƐĞƚ3ƚŚĞ3ŵĂƌŬ3ĨŽƌ3ǁŚŝĐŚ3Ăůů3ĞŵƉůŽLJĞĚ3ĂŶĚ3ǀŽůƵŶƚĞĞƌ3ůĞĂĚĞƌƐ3ŚĂǀĞ3 3ĂƚƚĞŵƉƚĞĚ3ƚŽ3ƌĞĂĐŚ3ĨŽƌ3ƚŚĞ3ƉĂƐƚ3ϭϬϬ3LJĞĂƌƐ3ĂŶĚ3ƚŚĞ3ĨƵůů3ǁĞŝŐŚƚ3ŽĨ3ƚŚŝƐ3ůĞŐĂĐLJ3ŝƐ3 3ĨƵƌƚŚĞƌ3ĐŽŶǀĞLJĞĚ3ƚŽ3Ăůů3ůĞĂĚĞƌƐ3ŝŶ3ƚŚĞ3,ŝůůĐƌĞƐƚ3ĨĂŵŝůLJ3ĂƐ3ǁĞ3ůŽŽŬ3ƚŽ3ƚŚĞ3ĨƵƚƵƌĞ͘33tĞ3 3ĂƌĞ3ĞĂĐŚ3ĐŽŵƉĞůůĞĚ3ƚŽ3ůĞĂĚ3ŶŽƚ3ŽŶůLJ3ǁŝƚŚŝŶ3ŽƵƌ3ŽƌŐĂŶŝnjĂƚŝŽŶ3ĂŶĚ3ŽƵƌ3ĐŽŵŵƵŶŝƚLJ3ďƵƚ3ƚŽ3ƐĞĞŬ3ŝŶŶŽǀĂƚŝǀĞ33ůĞĂĚĞƌƐŚŝƉ3ĂŵŽŶŐ3ŵĞŵďĞƌƐ3 3ŽĨ3ƚŚĞ3ďƌŽĂĚĞƌ3ĐŽŵŵƵŶŝƚLJ3ƚŚĂƚ3ĨŝůůƐ3ƚŚĞ3ŐĂƉƐ3ŝŶ3ƚŚĞ3ůŝǀĞƐ3ŽĨ3ƚŚĞ3ŵĞŶ͕3ǁŽŵĞŶ3ĂŶĚ3ĐŚŝůĚƌĞŶ3ŽĨ3ŽƵƌ3ƐŽĐŝ3ĞƚLJ͘33 d3 ŚĞ3ĨŽƵŶĚĂƚŝŽŶ3ůĂŝĚ3ĂĐƌŽƐƐ3ŽƵƌ3ŚŝƐƚŽƌLJ3ĂŶĚ3ďƵƚƚƌĞƐƐĞĚ3ďLJ3ƚŚĞ3ĞĨĨŽƌƚ3ĂŶĚ3ƉůĂŶŶŝŶŐ3ŝŶĐŽƌƉŽƌĂƚĞĚ3ƚŚŝƐ3Ɖ3ĂƐƚ3LJĞĂƌ͖3ƵŶĚĞƌƚĂŬĞŶ3ƐŽ3ƚŚĂƚ3ƚŚĞ3 3ůĞĂĚĞƌƐ3ŽĨ3ƚŚĞ3ŶĞdžƚ3ŚƵŶĚƌĞĚ3LJĞĂƌƐ3ŵĂLJ3ĐĂƌƌLJ3ƚŚŝƐ3ůĞŐĂĐLJ3ĞǀĞŶ3ĨƵƌƚŚĞƌ3ƚŚĂŶ3ǁĞ3ŝŵĂŐŝŶĞ3ƚŽĚĂLJ͘33tĞ3ĂƌĞ33ƉƌŽƵĚ3ĂŶĚ3ŚƵŵďůĞĚ3ƚŽ3ďĞ3ŝŶ3 3ůĞĂĚĞƌƐŚŝƉ3ƉŽƐŝƚŝŽŶƐ3ŽĨ3ƚŚĞ3 ŽĂƌĚ3ŽĨ3dƌƵƐƚĞĞƐ3ĂŶĚ3ŵĂŶĂŐĞŵĞŶƚ3ŽĨ3,ŝůůĐƌĞƐƚ͘3tĞ3ŚĂǀĞ3ďĞĞŶ3ŝŶƐƉŝƌĞĚ3ďLJ33Ăůů3ŽĨ3ŽƵƌ3ƉƌĞĚĞĐĞƐƐŽƌƐ͘33:ƵƐƚ3 3ĂƐ3ƚŚĞ3ǁŽŵĞŶ3ĂŶĚ3ŵĞŶ3ŝŶ3ƉĂƐƚ3ďŽĂƌĚ3ĂŶĚ3ŵĂŶĂŐĞŵĞŶƚ3ƉŽƐŝƚŝŽŶƐ3ŚĂǀĞ3ďĞĞŶ3ĚƌŝǀĞŶ3ďLJ3ƚŚĞ3ĐŽŵƉĂƐƐŝŽŶ3ŽĨ3ƚŚ3Ğ3ŵĂŶLJ3ďŽĂƌĚ3ŵĞŵďĞƌƐ3 3ĂŶĚ3ƐƚĂĨĨ͕3ǁĞ3ĂƌĞ3ĚƌŝǀĞŶ3ƚŽĚĂLJ3ƚŽ3ŵĂŝŶƚĂŝŶ3ƚŚŝƐ3 ƵůƚƵƌĞ3ŽĨ3>ĞĂĚĞƌƐŚŝƉ͘ 3 ϵϭϰ3Ͳ3ϮϬϭϰ3ŵĂLJ3ďĞ3ϭϬϬ3LJĞĂƌƐ3ĂƉĂƌƚ3ďƵƚ3ƚŚĞ3ĚĂƐŚ3ďĞƚǁĞĞŶ3ƚŚĞŵ3ŝƐ3ĨŝůůĞĚ3ǁŝƚŚ3Ă3ĐƵůƚƵƌĞ3ŽĨ3ůĞĂĚĞƌƐŚŝƉ33ƚŚĂƚ3ŵĂƚĐŚĞƐ3ƚŚĞ3ĐƵůƚƵƌĞ3ŽĨ3 ϭ 3ƌĞƐƵůƚƐ3ǁŝƚŚŝŶ3ŽƵƌ3ĞdžĐĞůůĞŶƚ3ŽƌŐĂŶŝnjĂƚŝŽŶ͘33 Dean Beresford – Board of Trustees Chairman

A Culture of

Gary Gansemer – President/CEO

STABILITY

2014 Financials

TOTAL INCOME Client Revenue Grant Revenue Contributions United Way Special Events Investment Other

$13,900,689 611,174 308,293 119,667 213,238 81,223 172,583 $15,406,867

90.22% 3.97% 2.00% 0.78% 1.38% 0.53% 1.12% 100.00%

TOTAL EXPENSES Personnel Contracted Services Supplies/Equipment Occupancy Travel/Conference/Meetings Depreciation Other/Special Events

$11,819,368 428,505 743,441 1,078,921 220,487 566,380 521,481 $15,378,583

76.86% 2.79% 4.83% 7.02% 1.43% 3.68% 3.39% 100.00%

2014 ANNUAL REPORT 19 STATES 62 IOWA COUNTIES

Results

9 month performance • Nov. 1, 2013 thru June 30, 2014

A Culture of GRATITUDE None of our work could be done without the generosity of our many staff, donors and volunteers.

Thank You! Please visit hillcrest-fs.org for information and consider a donation to support our culture of results.

Stability

Faith Action Leadership

Gratitude

26,047 PEOPLE SERVED

2005 Asbury Road • Dubuque, IA (563) 583-7357 or (877) 437-6333 • hillcrest-fs.org


A Culture of FAITH

A Culture of ACTION

2014 Celebrating the 100th Anniversary of our faith connection!

500 staff members, leading over 30 programs, in 14 counties provided faith connected health and human services to over 26,000 people.

A Culture of Adoption: Facilitated 9 adoption placements. 100% of the children are free from abuse and achieved developmental milestones.

Counseling: 81% of mental health clients reported that they felt they were making progress toward their treatment.

Education: 100% of Anna B. Lawther Academy students attended school regularly. 8 students graduated. 89% of students tested increased their reading fluency.

Health & Wellness: 2,082 youth were educated about the dangers of tobacco and nicotine. 87% of WIC families reported improving their families eating choices.

Homelessness: 81% of homeless outreach clients secured housing, 3 of these clients went on to own a home.

RESULTS Mental Health Care: 669 people were enrolled in our Integrated Health Home program and of these, 37% reported they would have fallen through the cracks in the mental health system if it weren’t for the program.

Residential: 67% of adult residents discharged went on to more independent living.

Spirituality: 94% of adult and 74% of youth clients desire to be closer to God or in union with the divine. 82% of adult and 74% of youth clients feel God’s presence on a regular basis.

Youth Mentoring: 31 new mentors and 62 long term mentors helped improve the lives of 93 area youth.


A Culture of FAITH

A Culture of ACTION

2014 Celebrating the 100th Anniversary of our faith connection!

500 staff members, leading over 30 programs, in 14 counties provided faith connected health and human services to over 26,000 people.

A Culture of Adoption: Facilitated 9 adoption placements. 100% of the children are free from abuse and achieved developmental milestones.

Counseling: 81% of mental health clients reported that they felt they were making progress toward their treatment.

Education: 100% of Anna B. Lawther Academy students attended school regularly. 8 students graduated. 89% of students tested increased their reading fluency.

Health & Wellness: 2,082 youth were educated about the dangers of tobacco and nicotine. 87% of WIC families reported improving their families eating choices.

Homelessness: 81% of homeless outreach clients secured housing, 3 of these clients went on to own a home.

RESULTS Mental Health Care: 669 people were enrolled in our Integrated Health Home program and of these, 37% reported they would have fallen through the cracks in the mental health system if it weren’t for the program.

Residential: 67% of adult residents discharged went on to more independent living.

Spirituality: 94% of adult and 74% of youth clients desire to be closer to God or in union with the divine. 82% of adult and 74% of youth clients feel God’s presence on a regular basis.

Youth Mentoring: 31 new mentors and 62 long term mentors helped improve the lives of 93 area youth.


A Culture of LEADERSHIP 3/Ŷ3ϮϬϭϰ3,ŝůůĐƌĞƐƚ3ĐĞůĞďƌĂƚĞĚ3ƚŚĞ3ƐŝŐŶŝĨŝĐĂŶƚ3ŵŝůĞƐƚŽŶĞ3ŽĨ3ŽƵƌ3ϭϬϬ3ƚŚ3ĂŶŶŝǀĞƌƐĂƌLJ3ŝŶ3 Đ3 ŽǀĞŶĂŶƚ3ǁŝƚŚ3ƚŚĞ3/ŽǁĂ3 ŽŶĨĞƌĞŶĐĞ3ŽĨ3ƚŚĞ3hŶŝƚĞĚ3DĞƚŚŽĚŝƐƚ3 ŚƵƌĐŚ3ĂŶĚ3ƚŚĞ3 3ƌĞďŝƌƚŚ3ŽĨ3ƚŚĞ3ĂŐĞŶĐLJ͘3dŚĞ3ĞǀĞŶƚƐ3ŽĨ3ƚŚĞ3ƐƉƌŝŶŐ3ŽĨ3ϭϵϭϰ3ǁĞƌĞ3ŵĂĚĞ3ƉŽƐƐŝďůĞ3ďLJ3ƚŚĞ3 3ƉĂƐƐŝŽŶĂƚĞ3ĂŶĚ3ƐƚĞĂĚĨĂƐƚ3ůĞĂĚĞƌƐŚŝƉ3ŽĨ3ƚŚĞ3ƚƌĂŝů3ďůĂnjŝŶŐ3ǁŽŵĞŶ3 ƌ͘3EĂŶĐLJ3,ŝůů͕3 3 ĞĂĐŽŶĞƐƐ34ŶŶĂ3 ůĂŶĐŚĞ3 ŽŽŬ͕3ĂŶĚ34ŶŶĂ3 ͘3>ĂǁƚŚĞƌ͘33dŚĞLJ3ǁĞƌĞ3ĐŽŵŵŝƚƚĞĚ3ƚŽ3 3ĞŶƐƵƌŝŶŐ3ƚŚĂƚ3ŝŶĐůƵƐŝǀĞ͕3ƐĂĨĞ͕3ĞĨĨĞĐƚŝǀĞ3ĂŶĚ3ĨĂŝƚŚ3ĨŝůůĞĚ3ƐĞƌǀŝĐĞƐ3ǁĞƌĞ3ĂǀĂŝůĂďůĞ3Ăƚ3ƚŚĂƚ3 3ƚŝŵĞ3ƚŽ3LJŽƵŶŐ3ǁŽŵĞŶ3ĂŶĚ3ĐŚŝůĚƌĞŶ͘3

The Culture of

d3 ŚĞƐĞ3ǁŽŵĞŶ3ƐĞƚ3ƚŚĞ3ŵĂƌŬ3ĨŽƌ3ǁŚŝĐŚ3Ăůů3ĞŵƉůŽLJĞĚ3ĂŶĚ3ǀŽůƵŶƚĞĞƌ3ůĞĂĚĞƌƐ3ŚĂǀĞ3 3ĂƚƚĞŵƉƚĞĚ3ƚŽ3ƌĞĂĐŚ3ĨŽƌ3ƚŚĞ3ƉĂƐƚ3ϭϬϬ3LJĞĂƌƐ3ĂŶĚ3ƚŚĞ3ĨƵůů3ǁĞŝŐŚƚ3ŽĨ3ƚŚŝƐ3ůĞŐĂĐLJ3ŝƐ3 3ĨƵƌƚŚĞƌ3ĐŽŶǀĞLJĞĚ3ƚŽ3Ăůů3ůĞĂĚĞƌƐ3ŝŶ3ƚŚĞ3,ŝůůĐƌĞƐƚ3ĨĂŵŝůLJ3ĂƐ3ǁĞ3ůŽŽŬ3ƚŽ3ƚŚĞ3ĨƵƚƵƌĞ͘33tĞ3 3ĂƌĞ3ĞĂĐŚ3ĐŽŵƉĞůůĞĚ3ƚŽ3ůĞĂĚ3ŶŽƚ3ŽŶůLJ3ǁŝƚŚŝŶ3ŽƵƌ3ŽƌŐĂŶŝnjĂƚŝŽŶ3ĂŶĚ3ŽƵƌ3ĐŽŵŵƵŶŝƚLJ3ďƵƚ3ƚŽ3ƐĞĞŬ3ŝŶŶŽǀĂƚŝǀĞ33ůĞĂĚĞƌƐŚŝƉ3ĂŵŽŶŐ3ŵĞŵďĞƌƐ3 3ŽĨ3ƚŚĞ3ďƌŽĂĚĞƌ3ĐŽŵŵƵŶŝƚLJ3ƚŚĂƚ3ĨŝůůƐ3ƚŚĞ3ŐĂƉƐ3ŝŶ3ƚŚĞ3ůŝǀĞƐ3ŽĨ3ƚŚĞ3ŵĞŶ͕3ǁŽŵĞŶ3ĂŶĚ3ĐŚŝůĚƌĞŶ3ŽĨ3ŽƵƌ3ƐŽĐŝ3ĞƚLJ͘33 d3 ŚĞ3ĨŽƵŶĚĂƚŝŽŶ3ůĂŝĚ3ĂĐƌŽƐƐ3ŽƵƌ3ŚŝƐƚŽƌLJ3ĂŶĚ3ďƵƚƚƌĞƐƐĞĚ3ďLJ3ƚŚĞ3ĞĨĨŽƌƚ3ĂŶĚ3ƉůĂŶŶŝŶŐ3ŝŶĐŽƌƉŽƌĂƚĞĚ3ƚŚŝƐ3Ɖ3ĂƐƚ3LJĞĂƌ͖3ƵŶĚĞƌƚĂŬĞŶ3ƐŽ3ƚŚĂƚ3ƚŚĞ3 3ůĞĂĚĞƌƐ3ŽĨ3ƚŚĞ3ŶĞdžƚ3ŚƵŶĚƌĞĚ3LJĞĂƌƐ3ŵĂLJ3ĐĂƌƌLJ3ƚŚŝƐ3ůĞŐĂĐLJ3ĞǀĞŶ3ĨƵƌƚŚĞƌ3ƚŚĂŶ3ǁĞ3ŝŵĂŐŝŶĞ3ƚŽĚĂLJ͘33tĞ3ĂƌĞ33ƉƌŽƵĚ3ĂŶĚ3ŚƵŵďůĞĚ3ƚŽ3ďĞ3ŝŶ3 3ůĞĂĚĞƌƐŚŝƉ3ƉŽƐŝƚŝŽŶƐ3ŽĨ3ƚŚĞ3 ŽĂƌĚ3ŽĨ3dƌƵƐƚĞĞƐ3ĂŶĚ3ŵĂŶĂŐĞŵĞŶƚ3ŽĨ3,ŝůůĐƌĞƐƚ͘3tĞ3ŚĂǀĞ3ďĞĞŶ3ŝŶƐƉŝƌĞĚ3ďLJ33Ăůů3ŽĨ3ŽƵƌ3ƉƌĞĚĞĐĞƐƐŽƌƐ͘33:ƵƐƚ3 3ĂƐ3ƚŚĞ3ǁŽŵĞŶ3ĂŶĚ3ŵĞŶ3ŝŶ3ƉĂƐƚ3ďŽĂƌĚ3ĂŶĚ3ŵĂŶĂŐĞŵĞŶƚ3ƉŽƐŝƚŝŽŶƐ3ŚĂǀĞ3ďĞĞŶ3ĚƌŝǀĞŶ3ďLJ3ƚŚĞ3ĐŽŵƉĂƐƐŝŽŶ3ŽĨ3ƚŚ3Ğ3ŵĂŶLJ3ďŽĂƌĚ3ŵĞŵďĞƌƐ3 3ĂŶĚ3ƐƚĂĨĨ͕3ǁĞ3ĂƌĞ3ĚƌŝǀĞŶ3ƚŽĚĂLJ3ƚŽ3ŵĂŝŶƚĂŝŶ3ƚŚŝƐ3 ƵůƚƵƌĞ3ŽĨ3>ĞĂĚĞƌƐŚŝƉ͘ 3 ϵϭϰ3Ͳ3ϮϬϭϰ3ŵĂLJ3ďĞ3ϭϬϬ3LJĞĂƌƐ3ĂƉĂƌƚ3ďƵƚ3ƚŚĞ3ĚĂƐŚ3ďĞƚǁĞĞŶ3ƚŚĞŵ3ŝƐ3ĨŝůůĞĚ3ǁŝƚŚ3Ă3ĐƵůƚƵƌĞ3ŽĨ3ůĞĂĚĞƌƐŚŝƉ33ƚŚĂƚ3ŵĂƚĐŚĞƐ3ƚŚĞ3ĐƵůƚƵƌĞ3ŽĨ3 ϭ 3ƌĞƐƵůƚƐ3ǁŝƚŚŝŶ3ŽƵƌ3ĞdžĐĞůůĞŶƚ3ŽƌŐĂŶŝnjĂƚŝŽŶ͘33 Dean Beresford – Board of Trustees Chairman

A Culture of

Gary Gansemer – President/CEO

STABILITY

2014 Financials

TOTAL INCOME Client Revenue Grant Revenue Contributions United Way Special Events Investment Other

$13,900,689 611,174 308,293 119,667 213,238 81,223 172,583 $15,406,867

90.22% 3.97% 2.00% 0.78% 1.38% 0.53% 1.12% 100.00%

TOTAL EXPENSES Personnel Contracted Services Supplies/Equipment Occupancy Travel/Conference/Meetings Depreciation Other/Special Events

$11,819,368 428,505 743,441 1,078,921 220,487 566,380 521,481 $15,378,583

76.86% 2.79% 4.83% 7.02% 1.43% 3.68% 3.39% 100.00%

2014 ANNUAL REPORT 19 STATES 62 IOWA COUNTIES

Results

9 month performance • Nov. 1, 2013 thru June 30, 2014

A Culture of GRATITUDE None of our work could be done without the generosity of our many staff, donors and volunteers.

Thank You! Please visit hillcrest-fs.org for information and consider a donation to support our culture of results.

Stability

Faith Action Leadership

Gratitude

26,047 PEOPLE SERVED

2005 Asbury Road • Dubuque, IA (563) 583-7357 or (877) 437-6333 • hillcrest-fs.org


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