Karen Guarisco Buyer Presentation Book 2020

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KAREN GUARISCO REALTOR®

OPENING DOORS OF OPPORTUNIT Y




KAREN GUARISCO

— Real Estate ­—

MEET KAREN GUARISCO Karen is devoted to serving the needs of her clients before, during, and long after their real estate transactions. Her business has been built by referrals, and her goal is to care for her clients’ buying and selling needs far beyond their expectations. In doing so, she has earned client loyalty as well as their referrals to family and friends.

Education and Background Karen started her business in residential real estate with Coldwell Banker in 2001. She’s an alumnus of the University of Maryland, with graduate coursework at George Washington University. Prior to her real estate career, Karen was a published research analyst for the U.S. Congress and editor of the University of Houston’s Energy Laboratory Newsletter. She brings her professional research and writing skills along with natural creativity to her real estate business. Making clients feel comfortable, through her hallmark traits of true professionalism and a warm, friendly smile, is her favorite part of being an agent. A deep knowledge of the California real estate market allows her to expertly serve first-time homebuyers, seniors, and everyone in between. Karen’s proven ability to research and manage every aspect of buying and selling a client’s home enables her to take excellent care of each client. She continually sharpens and updates her skills through real estate classes in negotiation, legal, and contract issues — gaining specialist designations that further benefit her clients.

925.935.8821 • karen@karenguarisco.com • karenguarisco.com • DRE#01308636


Personal “Laissez Les Bon Temps Roulez� is a signature phrase for her hometown, New Orleans, and is her life motto too: Let the good times roll! Karen loves to have a good time — particularly one that includes cooking, entertaining, loud music, dancing and hanging with her four grandchildren. She has a weakness for punch bowls and anything sterling silver. She is passionate about handwritten notes, flower-arranging, gift-wrapping, gardening, reading, traveling with her husband, learning anything new, and mentoring young women (especially young moms). She is blessed with a 48+ year marriage, four adult children, four amazing grandchildren, and a rewarding career that allows her to help others fulfill their dreams.

Professional Affiliations and Designations National Association of Realtors, California Association of Realtors; Contra Costa Association of Realtors; Senior Real Estate Specialist Designation; Dudum Real Estate Group Real Estate Consultant.


A PROVEN TRACK RECORD OF SUCCESS 1161 Mustang Drive, Danville

3371 El Monte Drive, Concord

402 Seville Ln., Walnut Creek

11638 Amarillo Ct., Dublin

4377 Walnut Blvd., WC

446 Ridgewood Dr, Martinez

613 Creekmore Court, WC

1375 Corte Madera, Walnut Creek

121 Samantha Ct., Alamo

1007 Hook Ave, Pleasant Hill

473 Bell Avenue, Livermore

2113 Hoover Ct., Pleasant Hill

20 Coronado Ct., WC

2690 Walnut Blvd, Walnut Creek

630 Sitka Dr., Walnut Creek

324 Persimmon Rd., Walnut Creek

3695 Nordstrom Ln., Lafayette

1037 Julie Ct., Concord

1198 Via Doble, Concord

2673 Bridle Lane, Walnut Creek

1224 Skycrest Dr., Rossmoor

837 Little Valley Rd, Martinez

37 Beech Ct., Walnut Creek

448 Minton Ct., Pleasant Hill

810 Oak Grove Rd. , Concord

1018 San Souci, Walnut Creek

660 Savoy Ct., Walnut Creek

128 Arlene Dr., Walnut Creek

1136 Leisure Ln., Rossmoor

286 Oakwood Ct, Martinez

65 Byron Dr., Pleasant Hill

3658 Perada Dr., Walnut Creek

2232 Golden Rain, Rossmoor

2230 E Peak Ct, Martinez

1883 Sagewood Ct., Concord

3164 Hudson Ave., Walnut Creek

4420 Eagle Peak Rd, Concord

2714 Walnut Blvd, Walnut Creek

1008 Trailside Dr., Richmond

649 Candleberry Rd., Walnut Creek

1500 Golden Rain, Rossmoor

4479 River Ash Court, Concord

3010 Broadmoor View, Oakland

2100 Blackhawk Rd., Danville

1935 Golden Rain, Rossmoor

1260 Grove Way, Concord

5502 Lynbrook Court, Concord

3350 Westport Ct., Walnut Creek

1743 Carmel Dr., Walnut Creek

2249 Hidden Lakes Ct, Martinez

1461 Piedra Dr., Walnut Creek

1919 Saint Norbert Dr., Danville

1622 Mellowood St., Pittsburg

3904 Meadowbrook Cir., Pittsbg

266 Santa Fe Dr., Walnut Creek

3424 Cassena Dr., Walnut Creek

147 Riverview Dr., Pittsburg

1655 N California Blvd., WC

3215 Camino Colorados, Lafayette

3210 Meadow View Ln., Walnut Creek

3183 Wayside Plaza, WC

102 Crow Place, Clayton

7264 Thames Court, Dublin

2671 Saklan Indian #1, Rossmoor

1860 Tice Creek Dr., Rossmoor

1833 Noemi Dr, Concord

1655 N California Blvd., WC

872 Autumn Dr., Walnut Creek

101 Kinross Drive., WC

663 Concord Pl, Pleasanton

402 Seville Lane, Walnut Creek

124 Briar Pl., Danville 303 Peppertree Rd., Walnut Creek

3906 Alta Vista Cir., Pittsburg

2130 Cactus Ct., Rossmoor

674 Paso Nogal Rd., Pleasant Hill

4443 Buchanan Pl., Pittsburg

863 Grenola Dr., Concord

1101 Cardigan Dr., Walnut Creek

5398 Fernbank Dr., Concord

5114 Pioneer Way, Antioch

2901 Holyrood Dr., Oakland

2657 Sundance Ct., Walnut Creek

141 Peaceful Ln., Lafayette 911 Tres Palmas , Martinez

3978 Dracena Ct., Concord

1775 David Ave., Concord

2642 Via Verde, Walnut Creek

4420 Eagle Peak Rd., Concord

1279 Plumleigh Ln., Concord

3655 Springer Court, Walnut Creek

564 Banyan Circle, Walnut Creek

100 Kinross Drive, Walnut Creek

1255 Glenwood, Concord

919 Bancroft Rd., Walnut Creek

4377 Walnut Blvd., Walnut Creek

2734 Oak Rd., Walnut Creek

1291 Waterfall Way, Concord

3 Sean Court, Pleasant Hill

2071 Trestle Glen Rd., Walnut Creek

3023 Mayhew Ct., Walnut Creek

1102 Kaski Ln., Concord

2080 Essenay Ave., Walnut Creek

256 Gerry Ct., Walnut Creek

2057 Golden Rain, Rossmoor

1611 Jenkinson Drive, Concord

19 Park Terrace Court, Walnut Creek

170 Arlington Ave., Kensington

1037 Fox Meadow Wy, Concord

1747 Gumwood Dr., Concord

5398 Fernbank Dr., Concord

4225 Nottingham Drive., Danville

1833 Noemi Dr., Concord

1222 Cape Cod Way, Concord

62 Stonington Ct., Danville

733 Mandarin Ln., Walnut Creek

2092 Ramona Dr., Pleasant Hill

1532 Piedra Dr., Walnut Creek

2014 Pleasant Hill Rd., Pleasant Hill

919 Hawthorne Drive, Lafayette

1201 Singingwood Ct., Rossmoor

1210 Stimel Ct., Concord

1083 Arkell Rd., Walnut Creek

25 Pillon Real, Pleasant Hill

847 Royal Ann Ln., Concord

134 Gil Blas Road, Danville

41 Woodhaven Ln., Walnut Creek

632 Shadowhawk, Rossmoor

3985 Majestic Dr., Concord

5502 Lynbrook Court, Concord

1132 Sunlight Circle, Concord

158 Saddle Oaks Ct., Walnut Creek 4221 Blackhawk Meadow Pl., BHK

622 Terra California, Rossmoor

4750 Mchenry Gate Wy, Pleasanton

613 Creekmore Ct., Walnut Creek

4329 Terra Granada, Rossmoor

6578 Chabot Road, Oakland

2073 Essenay Ave., Walnut Creek

348 Clarkin Ct., Walnut Creek

4329 Terra Granada Rossmoor

2710 Lyon Cir., Concord

6 Foothill Park Ter, Lafayette

15 Julie Highlands Ct., Lafayette

1129 Avenida Sevilla, Rossmoor

2073 Risdon Road, Concord

819 Terra California,Rossmoor

3049 Stonegate Dr., Alamo

5951 Autumnwood, Rossmoor

2041 Golden Rain, Rossmoor

151 Mt. Kennedy Drive, Martinez

6154 Fairlane Dr., Oakland

1822 Las Ramblas Dr, Concord

3228 Boise St., Berkeley

1210 Stimel Ct., Concord

121 Samantha Ct., Alamo

1315 Alma Ave, Walnut Creek

134 Gil Blas Rd., Danville

4338 Cloud Ct., Concord

52 Brightwood Cir., Danville

1020 San Souci, Walnut Creek

3371 El Monte Dr., Concord

2652 San Antonio Dr., Walnut Creek

408 Horsetrail Ct., Alamo

1044 San Souci, Walnut Creek

1590 Amhurst Way., Concord

737 Cheyenne Dr., Walnut Creek


KAREN’S CLIENT TESTIMONIALS “SHE IS THE VERY BEST!” We met Karen over 13 years ago. It was a chance meeting when we drove out from San Francisco to go to an open house in Walnut Creek. Karen was the listing agent at the open house. Although we did not purchase that home, we immediately clicked with Karen and reached out to her to help us find a home. She was instrumental in helping us navigate a successful transaction and buy our home in Walnut Creek 13 years ago, sell it for top dollar 13 years later, and purchase our new dream home. During the time in between, she has always been a phone call away when we needed advise on anything from what restaurant to go to, to who to hire as a babysitter, to who to call to remodel our home. To know Karen is to love her. She is a smart as a whip negotiator at the same time that she is warm, caring and approachable. Additionally, she knows the real estate market and the area, and she always has time and energy for her clients. We wholeheartedly recommend Karen to anyone needing a realtor in the East Bay. She is the very best!” — Farrah Leal and Ken Herzinger

“SUCH A BLESSING!” “Karen has a professional demeanor at all times. She will go above and beyond to meet the needs of her clients and will not ever give an opinion one way or another unless asked. She is always cheerful and positive when showing homes to be sold or purchased depending on the nature of your requests. From the first day we met Karen in 2002 in our small in law suite in pleasant hill she was there for our needs and was able to help us find our first home in Concord. She knew we were able to see beyond the fixer upper and make them our own and was able to find us many options to purchase our first home. We’ve now purchased our 3rd home with Karen’s expertise and it’s a dream home! Thanks Karen for being such a Blessing to our family! We would recommend Karen to anyone who needs assistance in the purchasing or selling of their homes!” — Eileen Gallaugher

“VERY ATTENTIVE”

JUST WHAT WE WERE LOOKING FOR!” “We LOVED working with Karen! Professional (but fun), caring and committed, resourceful and responsive.... Karen made an at-times stressful journey a pleasure. Karen is a good listener, she knows her stuff and conveys that knowledge graciously and often times with humor. She’s just what we were looking for!” — Greg

“Karen was incredibly accommodating and attentive from day one. She made herself available to us via text, email and phone at all hours. She was very attentive to what we were looking for in a new home and her knowledge and familiarity with the area was invaluable. Special call out to her roll-a-dex of super qualified professionals and contractors!” — Brian Colby

“PATIENT, KIND, AND WONDERFUL...” Karen was an absolute pleasure to work with through our home search and buying process. We just closed on Monday and are still on cloud Nine and could not have gotten there without the care, skill, dedication, experience, and professionalism that Karen provided us throughout the whole process. We searched for a home with Karen for almost 2 years... put in a few offers before “the one” came along ... I am picky :) :) and it was a wild market we were up against. Karen never put any pressure on us, or pushed us or made us feel like we were wasting her time. She is patient, kind and wonderful and we thank her for helping us get into our dream home here in Walnut Creek! — Erin Virgil


MEET KAREN’S HAPPY


BUYERS & SELLERS!


YOUR COMPREHENSIVE GUIDE TO BUYING A HOME You are about to embark on an exciting journey of finding your next home. Dudum Real Estate Group’s in-depth guide offers home buyers a detailed overview of the process of buying a home. Throughout the entire process, your Dudum Real Estate agent will support you every step of the way, and will even continue to serve you long after you move in. This package has been prepared for you to help explain the process and help you familiarize yourself with the various activities, documents, and procedures that you will encounter while purchasing your home. Purchasing a home is a very important decision and one of the biggest financial decisions you will make in your life. In fact, most people only buy a few homes in their lifetime. We have the tools to make sure that you are well-equipped with up-to-date information to aid in your decision. We hope you find this home buying guide a valuable resource on your journey. Dudum Real Estate Group has the experience, market knowledge, and resources to support you in achieving your dreams of home ownership and we look forward to the opportunity of working with you.


HOME BUYING BUYING A HOME IS A BIG DECISION The more prepared you are at the beginning, the less overwhelming and chaotic the buying process will be. From the initial planning to selecting the home that’s right for you, there are many steps throughout the buying process. At Dudum Real Estate Group, we are here to guide you through every step of the process.

HERE ARE SOME INTERESTING POINTS FOR YOU TO REVIEW: A buyer’s agent represents the consumer who is purchasing the property in the real estate transaction, not the seller. The buyer’s agent works directly for the buyer and has their clients’ best interests in mind throughout the entire process. Purchasing real estate is a complex transaction with many details that must be handled appropriately. In the majority of home sales, the seller will have their own representation. Wouldn’t you want to have equal, complete, and fair representation in the real estate transaction on your end as well?

AN OVERVIEW OF THE PROCESS • • • • • • • • • • • • •

Selecting the right lender to help navigate the loan process Forming a “wish list” Implementing a home search Homework (studying the neighborhoods) Making an offer and explaining the complexities of a contract Discussing the importance and risks of your earnest money deposit Negotiating throughout escrow process (purchase price, repairs, timelines, etc.) Inspections/appraisals Contingency removals Moving preparation and relocation assistance, if needed Close of escrow Your big move! After close/getting settled follow up


“We never would have thought of anyone but Dudum Real Estate Group to escort us through our journey of buying a home. Their insight and patience meant so much to us. We always felt we were in great hands.” THE AHITUV FAMILY


DUDUM REAL ESTATE GROUP Opening Doors of Opportunity Dudum Real Estate Group was founded in 2010 by Julie Dudum Del Santo and is one of the preeminent and finest independently owned real estate brokerages in the East Bay. With offices in Walnut Creek, Lamorinda, Danville, and Brentwood, Dudum Real Estate Group is comprised of highly motivated, resourceful, and successful real estate professionals who work collectively to give our clients the best possible real estate buying and selling experience. At the core of our business philosophy is a commitment to extraordinary service, cooperation, honesty, and communication. Our dynamic group equips and educates ourselves regularly so that you can always rely on the accuracy of the information we give you. We are geographically situated throughout the communities in which we serve and we utilize many networks, modern real estate tools, and resources to guarantee that our clients gain the quickest, most complete, and reliable access to properties throughout the East Bay. Our team of knowledgeable and competent experts cover a wide territory from the Oakland/Berkeley area, continuing east along Highway 24, throughout Lamorinda, the communities along both sides of Highway 680 up to 580, as well as East County serviced by Highway 4.


BUYER REPRESENTATION Dudum Real Estate Group is one of the fastest growing and leading real estate companies in the greater East Bay.


A PROVEN APPROACH At Dudum Real Estate Group, we believe buying or selling a home requires a wide array of skills and expertise to ensure that our clients have a clear advantage in an often unexpected real estate market. We continuously look to build upon our expert knowledge so that we may effectively understand current opportunities and challenges in the industry. Our agents are focused on delivering unparalleled results and are committed to exceeding our clients’ expectations with our professionalism, industry knowledge, and innovation. When you work with Dudum Real Estate Group, you’ll have an experienced team from start to finish, who are all dedicated to delivering beyond stellar results.


THE POWER OF NEGOTIATING The art of negotiation is being able to walk away. The skill is not having to. Our goal is to help you buy the right property at the best price.


YOUR INTERESTS COME FIRST Buying a home is one of the most important purchases you will make in a lifetime and working with the right agent to make this happen is crucial. At Dudum Real Estate Group, you will have a partner in the process who will work diligently and effortlessly with you to ensure that this goal is fulfilled and that your best interests are favored. In this process, keep in mind negotiation is a complex matter and all transactions are unique. Your agent will work with you to get the home you want — at the best possible price.



FINDING THE RIGHT HOME: THE SEARCH BEGINS Your Dudum Real Estate Group agent will help begin your search by narrowing your preferences to determine what homes fall within your particular parameters (affordability, size, and neighborhood). We will enlist all of the resources available to us including Multiple Listing Service (MLS), offmarket properties, new construction, Realtors In Motion Marketing Meetings, agent-to-agent networking, open houses, as well as HUD and bankowned properties. Your agent will also offer you the opportunity to be included in daily listing alerts, notifying you of properties that meet your criteria as they hit the market.


REAL ESTATE AT YOUR FINGERTIPS Our website is another great resource for information. You will find current homes for sale, open home calendars, market trends, statistics, and community information. Our Dudum Mobile App will put the latest listings in the palm of your hand and even guide you to all of the available homes around you, no matter where you are in the East Bay.

DUDUM.COM

We maintain a strong online presence through Dudum.com which has powerful searching tools, community reviews, marketing resources, and listing alert capabilities. Our website and blog attract over 20,000 unique visitors annually.

DUDUM MOBILE APP

Our mobile app provides the most accurate and up-todate property information at the touch of a screen! You can access the property information you need including price, features, photos, and more! You can search listings, save properties, or share them with family and friends.




QUESTIONS TO CONSIDER

PREVIEWING PROPERTIES FOR YOU

• When would you like to move? • How long have you been looking? • What do you like most about your present home? • What do you like least about your present home? • What neighborhoods do you like? • Are schools a factor? If so, which ones? • What style of home would you like (i.e. traditional or contemporary)? • What property condition are you looking for (i.e. fixer-upper, new construction)? If interested in new construction, please ask your agent about that specific process. • Is your home currently on the market? How long has it been on the market? What is the asking price? • Do you need to sell your home to buy? • Do you need to be near public transportation or highways? • Do you prefer to be in a location with close proximity to amenities? • Are you the sole buyer or do you have partners? • What features are you looking for: detached, condominium/loft, multiple units (flats), bedrooms (#), baths (#), square footage, separate dining room, eat-in kitchen, pool/no pool, etc.

Whenever possible, your agent will preview properties before showing them to you to ensure they meet your criteria. While your agent will arrange a time to view new listings, keep yourself available to act on short notice when desirable or well-priced properties become available.

WEEKEND OPEN HOUSES You may wish to attend Saturday or Sunday open houses on your own. When doing so, please inform the agent holding the open house that you are working with a Dudum Real Estate Group agent and provide him or her with your agent’s name.

BROKER TOURS/CARAVANS Each Tuesday, Thursday, and Friday in the East Bay, new property listings are open to agents and brokers for viewing. Your agent will be attending those tours regularly and preview these homes with your specific wants and needs in mind. If there is a new listing that is appropriate for you, your agent will provide you with the address and arrange for a showing at your earliest convenience.



THE BEST APPROACH TO VIEWING A PROPERTY Each time you view a property, compare that property’s characteristics to your search parameters. If a specific home falls short on your desires, consider whether you can alter the home to make it acceptable. Some features are impossible to change, such as location, but other features can be changed or modified by painting, remodeling, or possibly making structural alterations.

FINANCIAL AND EMOTIONAL CONSIDERATIONS Once you have identified the property that meets your criteria and are prepared to make an offer, you will meet with your agent to discuss the best offer strategy. Is this property extremely desirable — one that could invite multiple offers? If the seller counters your offer and asks for a higher price, what is your top dollar? Does the property need improvement? How motivated is the seller? How motivated are you? What contingencies have you placed on the offer? Do you have to sell a property in order to purchase this one? Are you already pre-approved for a loan?

FINDING THE ONE When you see a property that meets most of your criteria and is a likely prospect, ask additional questions.

POSSIBLE QUESTIONS TO ASK SELLER Consult your agent to guide you through the following: Q. Are there any up-f ront inspections/ disclosure packets/reports? The seller may have a recent pest control, general contractor’s inspection, disclosures, or other reports available for review. Q. What is the condition of the plumbing, heating, electrical system, and roof? If these systems are old, the cost to repair or replace should be considered and possibly included in your offer terms. Q. Are there any signs of dampness or drainage issues? These conditions can be difficult and expensive to correct, but should always be asked and taken into consideration should there be any indication of such issues. Q. Were improvements made and were they done with permits? Many properties in the East Bay have had improvements or additions completed without the benefit of permits and may or may not comply with local building and zoning codes. We can sometimes obtain a full disclosure package from the listing agent, which should include details on property improvements. Some of these answers may require a visit to the local city or county offices, and are not always able to be obtained prior to making an offer.


THE HOME BUYING PROCESS The home buying process is filled with many details that can greatly impact your experience. Your Dudum Real Estate Group agent will help by working with you and the appropriate vendors to properly guide you to a successful close.

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DUE DILIGENCE

OPENING ESCROW

• Understand your objectives, priorities, and time frames • Discuss buying process overview • Examine local market conditions • Discuss lending qualification • Define agency relationship • Define how we will work together

• Tour properties that meet your home search criteria • Monitor market activity with listing alerts • Leverage dudum.com network for upcoming listings available for preview • Identify off-market, for-sale by-owner, and expired listings

• Buyer to choose and pay for escrow • Order preliminary title report (title company) • Deposit buyer’s funds into escrow account

LOAN PRE-APPROVAL

MAKE AN OFFER

SUBMIT HOME INFO TO LENDER

INSPECTION REVIEW

INSPECTIONS AND PROPERTY CONDITION • Conduct buyer inspections: property, pest, chimney, roof, pool, etc • Conduct second review of seller disclosures • Review Homeowner’s Association documents, if applicable

• If issues or concerns are discovered during inspections, we may attempt to negotiate repairs, credits or renegotiate price.

HOME INSURANCE • Buyer selects home insurance company and coverage • Submit insurance information to escrow

• Submit purchase contract to lender for processing • Schedule appraisal • Confirm contingency removal and loan condition dates

letter, and loan pre-approval • Present offer package and purchase contract in person, when possible • Negotiate the best possible price for your new home

• Underwriting file review • Appraisal completed and reviewed by lender • Final financing approval by lender

• Review comparable sales and discuss offer strategies • Review and sign all available disclosures and reports • Prepare detailed offer package including bank statements, introductory

LOAN UNDERWRITING AND APPRAISAL

• Obtain loan pre-approval letter from lenders • Determine budget and price range for home based on income, assets, and personal financial plan • Meet with tax and financial professional to understand benefits and ramifications of prospective purchase

HOME SHOPPING

INITIAL CONSULTATION

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GETTING STARTED AND FINDING YOUR NEW HOME

CONTINGENCY REMOVAL • Upon complete client satisfaction with inspections, disclosures, loan documentation, and all other contractual obligations, contingencies will be removed


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• Set up utilities: electricity, water, garbage, phone, internet, alarm, etc • Contact HOA office to schedule move-in, if applicable • Schedule move

• Review all closing and transaction costs • Sign loan documents • Provide cashier’s check or send wire for down payment and closing costs • Lender sends balance of funding to title company one business day prior to close

MOVING DETAILS

SIGN OFF AND LOAN FUNDING

RECORD AND CLOSE ESCROW • Deed is recorded in person at County Recorder’s office by title company representative • Obtain keys to your new home

FIRST THINGS FIRST

• Confirm property condition and completed repairs, if any • Property condition should be consistent with condition on date of ratification • Review walk-through checklist

FINAL WALK-THROUGH

SETTLING IN

• Change all locks on all doors and update security system, if applicable • Complete any planned repairs or improvements • Get acquainted with your new neighborhood and community

• Attend HOA meetings and meet your neighbors • Unpack, unwind, and enjoy your new home

CLOSING

• Provide resources for after-

GETTING ORGANIZED

sale homeowner needs • Be a referral resource for friends and family seeking this same great first-class service

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POST TRANSACTION

AFTER SALE SERVICE

• Update estate plan and trust • Review all appliance and warranty materials • Schedule future required maintenance (re-seal counters, change/clean filters, etc) • File home warranty plan • Note upcoming property tax payments and supplemental property tax bill


MAKING THE OFFER Your Dudum Real Estate Group agent will help you construct a winning offer, taking into account current market conditions, competition, and fair market value.

SEVERAL FACTORS SHOULD BE CONSIDERED IN YOUR OFFER Purchase price. Having viewed other comparable properties, you will have a good idea of the value of your prospective home. Your agent can provide you with information about similar properties (comparables) in the neighborhood that have sold recently. This information will help establish fair market value and guide you to the right price. Loan contingency. If you are obtaining a loan to finance the purchase of your home, your agent will structure a contract to allow reasonable time to obtain a loan from a lender of your choice and at terms which are acceptable to you. It often takes 2-3 weeks to obtain a loan commitment. Inspections. In the majority of transactions, offers are made contingent upon obtaining and approving inspections on the property by licensed professionals. This is to inform and protect the buyer about known and unknown conditions. We generally recommend that two major inspections be conducted at a minimum: pest control and home, but some homes may warrant a sewer lateral, roof, chimney, pool, soils, drainage, well, etc.

Personal property. It is important to clearly identify all personal property that will be included or excluded from the sale.

PRESENTING AND NEGOTIATING YOUR OFFER Your Dudum Real Estate Group agent will represent you to the seller and seller’s agent in the best light possible to obtain an accepted offer. When presenting your offer, documents such as a loan pre-approval, financial statements, or other proof of funds are necessary for a complete package. Often times a personal note or photo from you, the buyer, can really add a nice touch and set you apart from the competition.

SUBMITTING YOUR DEPOSIT A good faith deposit must accompany your offer. This is usually a personal check or bank wire to a title company of your choice. Your agent will make arrangements for you to deposit your check directly with the escrow company and into the designated escrow account. Buyers can also electronically transfer funds into escrow once offer is accepted.


ESCROW PROCESS Once your offer to purchase a home is accepted, the escrow begins. The mortgage lender orders the appraisal, copy of the preliminary title report, copy of your purchase agreement, and other supporting documentation. As it comes in, the documentation is checked for any irregularities and any additional items needed are requested.

APPRAISAL The appraisal is completed by a third party individual who is hired by your lender to generate a report that demonstrates to you, as well as the lender, that your home is worth what you are paying for it. This fee will be included in your closing cost figures provided by the lender.

LOAN SUBMISSION Once all the necessary documentation is in, the loan processor puts the loan package together, your loan agent prepares a cover letter, and your completed file is submitted for approval.

LOAN APPROVAL (UNDERWRITING) Loan approval, or underwriting, generally takes anywhere from 24-72 hours, and it may take slightly longer if mortgage insurance is required. Mortgage insurance

underwriting occurs when the borrower has less than 20 percent of the loan amount to put toward a down payment, and the lender then may require additional insurance for your loan. All parties are notified of the approval and any loan conditions that must be received before the loan can close. You may remove your loan and appraisal contingencies after all conditions are met.

LOAN DOCUMENTS ARE DRAWN Within 1-3 days after loan approval, the lender prepares your loan documents (including the note and deed of trust), which are sent to the title/escrow company. The escrow officer will call to set up an appointment when the papers are ready for your final signature. At that time, the escrow officer will tell you how much money you need to close escrow. CLOSING Once all buyers have signed the loan documents, they are returned to the lender and the package is reviewed. If all forms have been properly executed, the lender sends the loan funds by wire transfer. Upon receipt of the wire, and once all buyer funds required to close are at the title company, the deed is released to be recorded at the county. This is the point at which you actually own your new home. Congratulations!


THE LOAN PROCESS For buyers financing their home, planning is crucial. This is one of the very first steps in home buying. Several factors should be considered to assure the loan process goes smoothly.

APPLICATION PROCESS

PRE-APPROVAL FOR A LOAN

You will sit down with a lender or mortgage broker who will ask you to complete a mortgage application and provide copies of your income and asset verification. Various fees and the down payment will be discussed at this time and you will receive an estimate for your closing costs.

An offer is not considered strong if it lacks a pre-approval letter from a reputable lender or local mortgage broker. A letter of approval or proof of funds assures the seller that you will be able to obtain the proposed financing and will not tie up the property needlessly. Lenders will inquire about the following six critical factors: • Income

QUICK TIP! • 2 YEARS OF TAX RETURNS • 2 PAYSTUBS • 2 W2S • 2 RECENT BANK STATEMENTS

• Savings / capital / investments • Credit history • Debt level ratio • Employment history • Value of the home you wish to purchase Your Dudum Real Estate Group agent can recommend several reputable lending institutions from which you may obtain pre-approved financing.


YOUR LOAN IS A PHONE CALL AWAY... At Dudum Real Estate Group, we have a long and successful relationship with Rick Olson, of Commerce Mortgage. This is a direct benefit to you, the client! Over the years, loans have become increasingly difficult to process and approve. Having Rick in-house keeps him and his staff only a phone call away for all of our clients. Whether it be an appraisal concern or a last minute underwriting need, this service allows us to maintain a high level of control for each file. Rick does everything he can to assure borrowers receive the highest level of product knowledge and service that can be offered. Rick has been an integral part of the mortgage industry for over 25 years. Working with CHM has given him the tools he needs to help all of his clients achieve their dream of homeownership. His nationwide network of mortgage lenders and wide range of home financing options means he can provide his clients with access to the lowest rates possible. He looks forward to the opportunity to earn your business!

Direct: 925.627.2555 Fax: 925.476.0366 rolson@commercemtg.com 100 Pringle Avenue, Ste. 650 Walnut Creek, CA 94596


LIFE OF AN ESCROW Once your contract is accepted, the escrow begins. Working closely with your agent, title company, and lender will ensure a smooth and successful transaction.


Broker/Client Opens Escrow

Order Preliminary Report from Title Company

Order Statements of Identity on Buyers and Sellers and Clear General Index Matters

Receive and Review Preliminary Report

Order Beneficiary Statements at Client's Request

Order Seller Loan Demands

Receive Demands and Review then Notify Client

Receive Beneficiary Statement, Review Terms of Transfer, Notify Client

Forward Bills from Termite, Roofers, Appliance Inspection, and Home Warranty to an Escrow at Direction of Client

Receive Loan Documents from Lender

Prepare Buyer's and Seller's Instructions, and Any Pertinent Documents

Call Brokers or Clients for Terms

Execute and Return Buyer's and Seller's Instructions and Documents with Funds

Review File to Determine That All Conditions Have Been Met, All Documents are Properly Executed and Notarized, and Good Funds are Received

Request Loan Funds from Lender

Forward Documents to Recording Desk "On Hold"

Do Policy Write-Up

Receive Loan Funds

Order Recording Audit Escrow

Prepare Closing Statements and Closing File, then Disburse Funds


INSPECTIONS ARE IMPORTANT! Once an offer is accepted and the transaction is officially in contract, the contingency period begins. A home inspection is an all-encompassing examination of the condition of a home and is an important step in this process.


THE INSPECTION PROCESS While property inspections provide no warranty, they will educate you as to the current condition of the property. Inspections are usually requested on the purchase agreement and if inspection results are unsatisfactory, you have the option to request repairs, renegotiate price, or withdraw your offer prior to removing any contingencies. In addition to the professional inspections listed below, you should take a close look at the property yourself. For example, inspect cupboards, doors, windows, flooring, counter tops, bath and kitchen fixtures, built-in appliances, stairways, and banisters. Even spend time in the neighborhood and get to know the community. Your personal diligence is just as important as your professional inspections! • Physical inspection: Usually done by a General Home Inspector, a physical inspection is a thorough inspection of the house. The inspection results in an overall assessment of the present condition of the property. • Pest report: The pest report will indicate any type of wood-destroying organisms that may be present. This includes termites, wood fungus, dry rot, etc. The seller usually provides this report, but if not, the buyer is highly encouraged to obtain one. • Roof

• Pool (if applicable)

• Chimney

• Neighborhood factors and noise (personal diligence)

• Sewer lateral • Structural/engineering • Drainage

• HOA document review (if applicable) • City/county permit history

Your Dudum Real Estate Group agent will work with you to determine which inspections should be conducted. It is also highly recommended that you attend the inspections in person. This is a great opportunity for you to learn firsthand about the condition of the home you are purchasing.


TYPICAL PURCHASE AGREEMENTS CONTAIN THE FOLLOWING CONTINGENCIES FOR THE BUYER: • Seller disclosure statements • Buyers investigation • Inspection contingency (any and all) • Geological and environmental • California tax reports • Appraisal contingency • Loan contingency • Preliminary title report • HOA documents (if applicable) • Insurability of property Once all contingencies are removed, you are effectively obligated to purchase the property. The understanding is that you are purchasing the property in its current condition (subject to any agreed upon repairs by the seller) and are planning to move forward with the purchase. At that point, should you change your mind, your good faith deposit could be at risk. Any failure to perform could result in a loss of all or part of your earnest money deposit.


CONTINGENCY REMOVAL PROCESS Once an offer is accepted, placing contingencies in the contract gives the buyer an opportunity for due diligence to take specific steps within a given time frame. It is essential to meet the specified timeframes and deadlines for each contingency and remove them in writing when due.





CLOSING COSTS: WHO PAYS WHAT? Closing costs are the various fees charged by the lender, the title company, real estate agents, and other service providers in order to complete a real estate transaction and are paid through escrow. Which party pays for specific closing costs can be negotiable between the buyer and seller.

THE BUYER CUSTOMARILY PAYS:

THE SELLER CUSTOMARILY PAYS:

• Title insurance premiums • Escrow fee • Document preparation (if applicable) • Notary fees • Recording charges for all documents in buyers’ names • Tax proration (from date of acquisition) • All new loan charges (except those required by lender for seller to pay) • Appraisal fee • Interest on new loan from date of funding to 30 days prior to first payment date • Assumption/change of records fees • Beneficiary statement fee • Prorated HOA dues (if applicable) • Inspection fees (roof, pool, property inspection, pest, geological, etc.) • Home warranty (according to contract) • City transfer tax (according to contract) • Fire insurance premium for first year

• Real estate commission • Document preparation for deed • Documentary transfer tax • Payoff of all loans against property • Interest accrued on loans being paid off, reconveyance fees, and prepayment penalties • Home warranty (if specified in contract) • Any judgment or tax liens against seller • Property tax proration • Prorated HOA dues (if applicable) • HOA fee for providing all updated homeowner’s documents (if applicable) • Bonds or assessments • Delinquent taxes • Notary and recording fees • Third party Natural Hazard Disclosure Statement & California Tax Disclosure Report • Pre-sale inspection fees • Negotiated credits/repairs to buyer, if any


20-MINUTE FINAL WALK-THROUGH So you’ve purchased a new home and it’s time to take the final walk-through with your agent before the close of escrow. How many of you know what to look for during the final walk through? How many of you have had an agent guide you through the experience with knowledgeable expertise to assure that you’ve covered all the items necessary to help negate any surprises after you move in? Our Broker/Owner, Julie Del Santo, has simplified this process by implementing her proven “Final Walk-Through Checklist.” She’s pared the process down so that it focuses in on the items crucial to buyers’ continued sense of well being after the closing. Take a look at Julie’s list and keep it in mind for your final walk-through. 1. Verify completion of necessary/requested repairs: If the purchase contract called for any negotiated repairs to be performed, this is the time to confirm repairs and verify the work has been completed, ideally to the client’s satisfaction. 2. Get educated on all of the “need to knows”: Have the sellers educate the buyers on all of the property’s systems such as HVAC thermostat, specialty plumbing, alarm systems, pool equipment, appliances (not tested by a home inspector), sprinkler system, surround sound AV equipment (if built in and staying with the property), etc. The sellers have been using these systems regularly and are the best ones to educate the buyer on their functionality, as well as any potential nuances. These are “systems” a home inspector typically does not check during their inspection. 3. Pamphlets, paperwork, manuals, and warranties (keys and remotes, too): The final walk-through is a perfect opportunity to get all of the paperwork, manuals, and information on items in the home. This includes the appliances remaining at the property, heating and cooling system, windows, roof, etc. Be sure to ask for any transferable manufacturer warranty information so that the buyer can fill out the information card and properly mail it in with any payment (if required) to ensure the warranty gets transferred into the new buyer’s name. Arrange a specific place where the sellers will leave this paperwork (possibly a kitchen drawer or closet shelf) and ask that they leave any additional house keys and garage door openers in this location upon vacating.


4. Forwarding contact information: Ask the sellers for permission to possibly give their forwarding contact information to the buyers. This is helpful should the buyer have any questions upon move in, or especially to help expedite the forwarding of any mail that arrives for sellers after the move. Sellers are generally more than happy to provide this information. If a seller is not comfortable with this, then the buyers can always forward any mail to their own agent who can get it to its final destination. 5. Get in the know on your new neighbors: Ask the sellers about their neighbors in a way that shows you’re not looking for “dirt”, but more of a safety/peace of mind advanced knowledge. Simply ask the sellers “if they were going out of town tomorrow, which of their neighbors do they feel most comfortable leaving their house key with, or asking to water their plants and pick up their mail while they are gone?” The buyers will immediately get a good sense of who their neighbors are and who to reach out to, if needed, when they move in. 6. Confirm transfer of utilities: A discussion with buyers and sellers about cancelling and/or setting up utility service is necessary to ensure no loss in service or coverage. Your agent can provide you with a list of utility providers and vendors in your community. When you focus on the above list for your final walk-through, you will find that your walk-through not only yields more useful information, but it will give you a stronger sense of peace and excitement about the transition. Hope you will find this guide helpful and may it ease the transition of moving into your new home. Congratulations!

Broker/Owner


MOVE-IN CHECKLIST Moving can be a stressful time. We highly recommend that you prepare for your move as soon as possible. Provided is a checklist of recommended steps to ensure that your move-in goes as smoothly as possible.


BEFORE YOU MOVE Address Change Notification • Post office forwarding address • Subscriptions • Friends and relatives • Bank and other financial institutions Insurance • Notify insurance companies of new coverage address: life, health, fire, and auto Change Over Services • Gas, electric, water, phone, cable TV, garbage, internet, newspaper Gather Records (for move to new city) • Ask doctor and dentist for referrals; transfer needed prescriptions • Obtain birth records, medical records, etc. • Obtain pet records and tags Moving Company • Schedule moving company • Clean rugs or clothing before moving; have them wrapped for moving • Check insurance coverage, labor cost for packing and unpacking, arrival date, various shipping papers, method and time of expected payment • Plan for special care needs for children and pets on moving day

On Moving Day (for move to new city) • Carry enough cash to cover cost of moving services and expenses until you establish bank accounts in new city • Carry jewelry and documents on your person — or use registered mail to deliver • Plan for transporting pets • Let a close friend or relative know the route and schedule you will travel including overnight stops; use him/her as message headquarters • Double check closets, drawers, and shelves for items left behind • Leave old keys for new owner (or tenant) with agent, landlord, or neighbor At New Address • Check if service is switched on for telephone, internet, cable, gas, electricity, water, and garbage • Check pilot light on stove, hot water heater, and furnace • Check if appliances are working • Notify DMV of new address update • Visit city offices and re-register to vote • Register car within five days after arrival in state or a penalty may have to be paid when obtaining new license plates • Apply for a driver’s license in new state • Register children in school • Arrange for medical services: doctor, dentist, veterinarian, etc.


DUDUM REAL ESTATE GROUP’S LOCAL VENDOR LIST

BRENTWOOD

We often receive phone calls from our clients wondering who is the best when it comes to all things home related. For that reason, we hope you enjoy our Local Vendor List. As an ongoing effort to be a resource and service to our clients long after the close of escrow, we provide this list as a convenience to you as you get settled in your new home.

Garbage (CBSW) 925.516.6090

This guide is provided as a courtesy and is a continuous work in progress. It has been created from dependable referrals by clients and business leaders. It is the sole responsibility of the hiring party to research licensing, insurance, and any other personal concerns to each individual’s satisfaction prior to any employment of a vendor’s services. Dudum Real Estate Group does not endorse nor guarantee the work of any service providers listed.

Chamber of Commerce 925.634.3344 City of Brentwood 925.516.5400 Fire Department 925.634.3400 Gas & Electric (PG&E) 800.743.5000 Brentwood School District 925.513.6300 Phone, Internet, Cable (AT&T) 800.288.2020 Phone, Internet, Cable (Xfinity) 800.934.6489 Police Department 925.634.6911 Brentwood Water 925.516.5415

DANVILLE Chamber of Commerce 925.837.4400 City of Danville 925.314.3388 Fire Department 925.838.6600 Garbage (Republic) 925.685.4711 Recycle Smart (CCCSWA) 925.906.1801 Gas & Electric (PG&E) 800.743.5000 Phone, Internet, Cable (AT&T) 800.288.2020 Phone, Internet, Cable (Xfinity) 800.934.6489 Police Department 925.314.3700 Danville Schools (SRVUSD) 925.552.5500 Water (EBMUD) 866.403.2683


LAFAYETTE Chamber of Commerce 925.284.7404 City of Lafayette 925.284.1968 Fire Department 925.941.3300 Garbage (Republic) 925.685.4711 Recycle Smart (CCCSWA) 925.906.1801 Gas & Electric (PG&E) 800.743.5000 Lafayette School District 925.927.3500 Phone, Internet, Cable (AT&T) 800.288.2020 Phone, Internet, Cable (Xfinity) 800.934.6489 Police Department 925.284.5010 Water (EBMUD) 866.403.2683

WALNUT CREEK Chamber of Commerce 925.934.2007 City of Walnut Creek 925.943.5800 Fire Department 925.941.3300 Garbage (Republic) 925.685.4711 Recycle Smart (CCCSWA) 925.906.1801 Gas & Electric (PG&E) 800.743.5000 Phone, Internet, Cable (AT&T) 800.288.2020 Phone, Internet, Cable (Xfinity) 800.934.6489 Police Department 925.943.5844 Walnut Creek School District 925.944.6850 Water (EBMUD) 866.403.2683

EMERGENCY/ OTHER SERVICES Alameda County Sheriff 510.667.7721 Contra Costa Animal Control 925.335.8300 Animal Licensing & Care 925.335.8310 Contra Costa County Sheriff 925.646.2441 Department of Motor Vehicles 800.777.0133 Poison Control 800.523.2222



WHAT OUR CLIENTS SAY “Dudum Real Estate Group are great communicators, very responsive, considerate of our opinions, and were very honest with us. Impressive work... thanks for a job well done.”

JOHN LUCAS & ANN NORBY “Dudum Real Estate Group exhibits great confidence in their knowledge about the current real estate market. They invested a lot of themselves into the sale of our home. They get results!”

LARRY & ELLEN BROWN “Dudum Real Estate Group was very patient in explaining all the steps. They were a pleasure to work with and we appreciated their professionalism.”

ED & ELIZABETH BOYD “Dudum Real Estate Group guided us through the purchase of our first home. They gave us great advice and were honest throughout the entire process.”

JUSTIN & JOANNE VERRIPS “Dudum Real Estate Group was very patient and very enthusiastic. I would recommend Dudum Real Estate Group to everyone I know. They know the Bay Area well!”

KEITH JOHNSON & ALLISON MURPHY “Dudum Real Estate Group was always available and very dependable. I would definitely refer any of my friends and colleagues to Dudum.”

NIKHIL GERA “Dudum Real Estate Group did a tremendous job of prepping our house for sale, handling negotiations, and worked hard to fit our specific needs. We could not be more pleased and recommend Dudum to everyone we know!”

CRAIG & HEATHER BUCKSER “Dudum Real Estate Group did an excellent job of explaining every part of the sales process. They are the best brokerage we know and we have been referring them to everyone we know.”

IVAN & LEANNE DODIC


THE POWER OF COMMITMENT Commitment is what transforms a promise into reality. It is the words that speak boldly of your intentions. And the actions which speak louder than words. It is making the time when there is none. Coming through time after time, year after year. Commitment is the stuff character is made of, the power to change in the face of things. It is the daily triumph of integrity over skepticism. Once one commits, providence happens, and things are able to fall into place. Here at Dudum Real Estate Group, we are committed to you!


OPENING DOORS OF OPPORTUNITY... It’s what we do. We look forward to opening doors for you!


KAREN GUARISCO

REALTOR®, SRES 925.935.8821 karen@karenguarisco.com karenguarisco.com DRE# 01308636

PRESIDENT’S CLUB

WWW.DUDUM.COM WALNUT CREEK | LAMORINDA | DANVILLE | BRENTWOOD | SIERRA TAHOE DRE# 01882902

2015-2020

©2020 The information herein was obtained by sources deemed to be reliable by Dudum Real Estate Group. Dudum Real Estate Group has not independently verified the information contained herein and therefore, assumes no legal responsibility for its accuracy. Buyer should investigate any matters or items disclosed, identified or about which they have concerns to their own satisfaction. If your home is currently listed, please disregard this notice as it is not my intention to solicit other brokers’ listings. DRE# 01882902 Rev 06/2020


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