ELEVATING THE ART OF REAL ESTATE
RUTH EDDY REALTOR®
MEET RUTH EDDY Ruth Eddy is a real estate professional in Orinda, California. Her thriving Lamorinda business is based on referrals, and she has a steady stream of clients that can attest to her kindness, professionalism, and luxury level of customer service. Partnering with her husband Bill, they provide full design and staging services for both interior and exterior. Ruth’s roster of high-end listings has sold in record time due to her collaboration with high school sweetheart and husband, Bill Eddy. Bill and Ruth met at Miramonte High School in Orinda and went on to Cal Poly together to get their degrees. Between Ruth’s textile degree and Bill’s horticulture design degree, this duo offers complimentary staging services that time and again have garnered sale prices well over asking. During a career that spans over 15 years, Ruth has established her reputation for building relationships with both buyers and sellers. Ruth credits much of her success to her mentor, Linda Garvey, who is now her trusted associate. Linda transitioned from her successful Orinda real estate career and became Ruth’s personal Transaction Coordinator. Together Ruth and Linda make sure that all transactions go smoothly, and if there are any bumps, they get resolved quickly. Their steady and even pace provides a level of ease and security that can’t be replicated.
DUDUM REAL ESTATE GROUP Dudum Real Estate Group is an independently owned, thriving brokerage comprised of highly motivated, resourceful, and successful real estate professionals. Formed by Julie Dudum Del Santo — who comes from a long line of Bay Area entrepreneurs — Dudum Real Estate Group is one of the preeminent and finest real estate brokerages in the East Bay. With offices in Walnut Creek, Lamorinda, Danville, Brentwood, and Sierra Tahoe, Dudum Real Estate Group agents work collectively to give their clients the best possible real estate buying and selling experience in the East Bay. At the core of our business philosophy is a commitment to extraordinary service, cooperation, honesty, and communication. Our team of experts, knowledgeably and competently, cover a wide territory from the Oakland/Berkeley area, continuing east along Highway 24, throughout Lamorinda, the communities along both sides of Highway 680 down to 580, as well as East Contra Costa County and West Contra Costa County serviced by Highway 4.
“A client is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.” MAHATMA GANDHI
INTRODUCING OUR EXECUTIVE DIRECTORS Our experienced executive team provides the strategic direction for the firm and combined with their acute real estate and financial acumen, they offer sound guidance and innovative solutions to our clients. They also inspire our agents to achieve their full potential by giving them the tools they need to be successful.
JULIE DEL SANTO Broker/Owner
LORI LEGLER
Regional Vice President
JOHN SEFTON
Director of Compliance
JEN RIES
TRACEY CASELLA Director of Operations and Relocation
Director of Marketing
OUR ADMINISTRATIVE MANAGEMENT TEAM Each member of our administrative management team performs a vital role within our organization. Each of them was hand selected for their amazing expertise and qualities. Cooperating as a team, their support of our agents and our clients is unequaled in the industry. ADMINISTRATION
MELISSA BLISS
TERESA RAMIREZ
Office Admin Brentwood
Office Admin Manager Walnut Creek
GINA HERTING
Office Admin/ Commission Demands
CHRISTY MOORE Office Admin Lafayette
ASSOCIATE MANAGEMENT
JAMIE CONNORS
Associate Manager Brentwood
OLIVER BROWN
Associate Manager Walnut Creek
TINA FRECHMAN Associate Manager Lafayette
MARKETING
ANDI BOTTO
CAITLIN AZEVEDO
Graphic Designer
Graphic Designer
SABRINA KYHN
Sr. Graphic Designer
RISK MANAGEMENT
CHIALO STIEFVATER
Executive Transaction Coordinator
ANNEMARIE ULBRICH
Executive Transaction Coordinator
OLIVIA DEWARNS
Social Media Coordinator
TRAINING
KRIS LUCY PRENDERGAST CASELLA Risk Management Specialist
Technology Support
WE’RE DIFFERENT Unlike typical brokerages, we cooperate, instead of competing with each other. We strive for company success as a whole. Ours is an environment that leverages the best of everyone’s skills and knowledge for the ultimate benefit of our clients. We all have a service-focused work ethic, top negotiating skills, and have established similar highly successful track records of excellence. Each agent is independent, yet the energy created by the cooperative spirit results in beyond satisfied clients and smooth transactions for all.
TOP
30%
OF BROKERAGES NATIONWIDE RIS MEDIA: 2023 Power Broker Survey, By Sales Volume
GREATER. FASTER. MORE. Our a gents sell m ore h om es at high er sales prices in a sh or ter tim e than th e competition.
5 TOP
BROKERAGES IN CONTRA COSTA COUNTY* When ranked by Units Sold per agent 2020-2023
12%
GR E AT E R AVG. SA LE S P RICE * Th a n t h e bro ke ra g e ave ra g e in Co n t ra Costa Coun ty
35%
*Source: TrendGraphix, January 1, 2020 - December 31, 2023
$6.00B
FE W E R DAYS O N M A RK E T * Th a n t h e b ro ke ra g e ave ra g e in Co n t ra Costa Coun ty
71%
SALES VOLUME 2019-2024*
5,908
M O RE P E R AGE N T $ P RO D U CT IVIT Y * Th a n t h e bro ke ra g e ave ra g e in Co n t ra Costa Coun ty
21%
UNITS SOLD 2019-2024*
*Source: Dudum Real Estate Group records January 1, 2019 - September 6, 2024
M O RE U N I TS S O LD * Th a n t h e n ex t clo s e s t co mpe ti tor
BEST PLACE TO WORK 2015-2024 Voted Best by San Francisco Chronicle
*Source: TrendGraphix, January 1, 2020 - December 31, 2023
TOP 10 BROKERAGES IN CONTRA COSTA COUNTY* Ranked top 10% out of 1152 Brokerages; Total Sales Volume; Ranking by Market Share RANKED #2 IN LAFAYETTE* Total Sales Volume; Ranking by Market Share RANKED #5 IN WALNUT CREEK* Total Sales Volume; Ranking by Market Share TOP 10% IN BRENTWOOD & DANVILLE Total Sales Volume; Ranking by Market Share
*
*Source: Trendgraphix, January 1, 2023 - December 31, 2023
AWARD OF EXCELLENCE
MILLION DOLLAR CLUB
GET TO KNOW DUDUM REAL ESTATE GROUP This dynamic group equips and educates themselves regularly so that you can always rely on the accuracy of the information given. From continuing education to real estate seminars, legal updates, and negotiation strategy training, this group continuously stays ahead of the industry standard. This allows them the ability to provide their clientele with the latest market insight, information, and quality service in every aspect of a transaction. Our agents are geographically situated throughout the communities they serve. They utilize their networks, modern real estate tools, and resources to guarantee maximum marketing and exposure of a property, as well as ensuring that their clients gain reliable access to property information throughout the greater East Bay. AREAS OF EXPERTISE: • Single-family homes • Condo and townhomes • Luxury and estate homes • Worldwide relocation • Lots and land • Probate transactions • Foreclosures • Historic properties • Commercial real estate • Leasing
YOUR BAY AREA REAL ESTATE TEAM Opening Doors of Opportunity
OUR KNOWLEDGE BENEFITS OUR CLIENTS Collectively, our agents have hundreds of years of real estate experience and have successfully closed thousands of transactions. The uniqueness of our agents uniting and working together simply gives our clients a better experience, and has set a peerless standard of practice not often seen in the real estate industry. In the spirit of reciprocity, our agents love to share their knowledge, skills, and talents with each other, all with the paramount goal of providing the highest level of professional service. We take pride in the way we handle a transaction from start to finish, including our skilled and service oriented staff, who are attentive to the details and treat clients with exceptional care.
RELOCATION: CONNECTED LOCALLY AND BEYOND Years of combined work in real estate has connected us to professional agents all over the world and allows us to assist clients in buying or selling a home anywhere in the United States, or across the globe. Our established international relocation network, Leading Real Estate Companies of the World®, ensures that clients can find or sell a home anywhere and still experience the same standard of care we would give locally. It is through our relocation services that each referred agent is hand selected and prescreened to ensure the best match to fit the needs of each client.
RESOURCEFUL AND RELIABLE Buying or selling a home usually involves a crew of different people, from plumbers, painters, and roofers to fence menders, house cleaners, and pet sitters. Whatever the need is, we have a full list of trusted service providers that we can refer so the buying or selling process goes that much smoother. This golden list of dependable providers continuously improves as Dudum Real Estate Group agents discover new and extraordinary businesses, all to make your transition as seamless as possible.
REPRESENTING THE EAST BAY’S HOME BUYERS & SELLERS
Dudum Real Estate Group represents a wide variety of clients in the East Bay who work in many fields including banking, finance, healthcare, government offices, professional athletics, higher education and technology. We view our clients as our partners and we work both diligently and intelligently with them to ensure that their real estate needs come first and are met — effectively and with results.
All product and company names are trademarks™ or registered® trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them.
REALTOR ® SERVICES As your REALTOR®, I will handle the complexities of the transaction documents, inspections, escrow, marketing, and the important art of skilled negotiation… so you enjoy the peace of mind that the sale of your home will be smooth, efficient, and satisfying. Here is a look at the professional duties I may perform on your behalf. PRESALE ACTIVITIES 1. 2. 3.
4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15.
Initial consultation to determine needs, priorities, and timeline. Research and determine market value. Prep the professional comparative market analysis (CMA) and provide market updates to the valuation range that is accurate, strategic, and dependable. Determine possible net proceeds. Prepare all documentation for signatures. Review agency relationships. Discuss pricing and marketing strategies unique to your property. Sign listing agreement. Prepare initial timeline calendar for important presale activities. Order pre-sale home warranty with seller’s coverage. Schedule consultation with stager. Coordinate and confirm pre-listing inspections. Prepare pre-sale disclosure packages. Refer attorney and/or CPA for legal and/or tax advice, if needed. Advise seller to confirm zoning and building restrictions. This will inform buyers who may want to rent out the home or add an Accessory Dwelling Unit.
MARKETING PLAN 1. 2. 3. 4. 5.
Coordinate updates and improvements. Obtain bids on repairs, if needed. Coordinate home repairs, as needed. Stage property (if applicable). Schedule housekeeping, window washing, carpet cleaning, landscaping. 6. Have property professionally photographed; create virtual tour. 7. Order “For Sale” sign and appropriate riders. 8. Install lockbox at home. 9. Input listing on Multiple Listing Service, which syndicates to over 25,000 brokerage and Realtor websites. 10. Determine showing availability; communicate to other agents. 11. Host broker’s open house.
12. Host public open house(s). 13. Offer twilight tour. ADVERTISING, COLLATERAL & SOCIAL MEDIA 1. Create custom color property brochure. 2. Create single property website, i.e., www.123mainstreet.com. 3. Enter property listing on 100+ websites: Dudum.com, Zillow. com, Realtor.com, Redfin, my site and many more. 4. Mail open house invitation to neighborhood, my SOI, and to other prospective buyers. 5. Create e-Blast and email to 4,000+ local agents and brokerages. 6. Create and post social media designs to Facebook, Instagram, and other news media avenues (Linkedin, etc.) 7. Create and submit newspaper and/or magazine ads, including open house ads. NETWORKING 1. Promote to my agent network; announce at sales meetings. 2. Promote listing to out of area, out of state and out of country buyers via our relocation network. 3. Promote to my SOI, prospective buyers and my networking groups. 4. Promote at weekly marketing meetings. 5. Promote within neighborhood. ONGOING 1. Schedule and show to potential buyers. 2. Communicate updates regularly; share activity and feedback. 3. Track results of market conditions, sharing results, discussing competition. 4. Respond quickly to all buyer inquiries. 5. Revise marketing plan and pricing strategy, as needed. 6. Provide social media updates: number of online views, hits, click-throughs of online and social media advertising.
NEGOTIATE OFFERS/ACCEPTANCE 1. 2. 3. 4. 5. 6. 7. 8.
9.
Schedule offer presentation with you. Present offer(s). Explain ramifications and/or benefits relating to terms and conditions of contract(s). Negotiate best terms on your behalf. Negotiate actual occupancy. Coordinate actual close date. Complete contractual paperwork to execute chosen agreement. Organize and facilitate copies of offer, counter offers and addendums to appropriate parties for ratification. Coordinate opening of escrow.
FACILITATE AN ESCROW *Much of the following is done with the assistance of a Transaction Coordinator: 1.
Coordinate communications effectively amongst all parties including the buyer’s agent, closing title company and any additional third parties. 2. Deliver completed contract to both parties, to title company and lender and/or appraiser, when necessary. 3. Confirm title company is in receipt of buyers’ earnest money deposit within 3 days of offer acceptance. 4. Disclose new or additional information concerning property to buyers, through proper paperwork, beyond that in original disclosure package. 5. Coordinate and confirm inspection appointments. 6. Receive and review title report. 7. Negotiate any post inspection findings. 8. Resolve challenges relating to property condition or buyer’s concerns. 9. Coordinate appraisal appointment. 10. Meet appraiser with applicable comparable sales. 11. Negotiate any negative impact relating to appraisal, should discrepancy arise. 12. Arrange home warranty policy for buyer’s *Some of these services may be impacted by CAR rules due to COVID-19 pandemic coverage.
13. Complete ongoing necessary transaction paperwork 14. Facilitate contingency removal. 15. Coordinate and attend final signing, in preparation for the closing. 16. Work with you on organizing utility shut-off. 17. Work with you to finalize moving plans, warranty transfer, and other needs. 18. Arrange and attend buyer’s final walk through. 19. Work to resolve any challenges that arise. 20. Confirm loan funds and remaining buyer money has been deposited into escrow, if applicable. 21. Verify that the deed has been transferred and recorded; escrow is closed. 22. Facilitate the delivery of keys, access codes, garage door openers, and equipment and appliance manuals to new owners. 23. Call you with CONGRATULATIONS!
AFTER CLOSING 1.
Provide final HUD and final closing flashdrive keychain with all supporting home sale documents for tax purposes. 2. Provide service provider list to seller to confirm cancellation of all utilities. 3. Help you find your next home, or assist you with relocation services if needed. 4. Work with you to ensure the transition to new residence is seamless. 5. Provide a list of trade professionals and resources, to help with repairs or upgrades needed on your new home. 6. Serve as a community resource and great REALTOR® to your f riends and family, for all of their real estate needs. 7. Check in periodically. 8. Add you to gift and mailing campaign. 9. Invite you to client parties such as Shredfest, Sundae Sunday, Client Appreciation Party, and Santa Party. 10. Follow up with market updates!
INTEGRATED MARKETING Online, Print Publication, PR, and Collateral Services The more exposure your home receives, the more opportunity you will have to achieve your financial goals. Dudum Real Estate Group’s in-house, full service marketing team goes into action when we list a property to ensure all online and offline essentials are handled. With our finger on the pulse of the market, we utilize an integrated marketing approach which couples traditional advertising and visibility campaigns with extensive social media outreach leading to an immediate impact on the visibility of your home. Our marketing team consists of a Marketing Director, Graphic Designer, Social Media and Public Relations Strategist, Advertising Coordinator, and IT Consultant.
WE OFFER: • Dudum.com
• Public relations
• Property syndication
• Property flyers
• Multiple Listing Service
• Direct mail and event marketing
• Realtor.com
• Professional photography
• Enhanced property listings
• Broker network caravan
• Exclusive property website
• Open houses
• Social media/e-blasts
• Relocation connections
• RE/SOURCE™ e-magazine
• Referral network
• Traditional media advertising
• Market data reports
DIABLO MAGAZINE Covering topics ranging from travel, culture, and personalities to entertainment, recreation, and food, Diablo Magazine is the only monthly publication written specifically for the San Francisco East Bay market. With locally driven editorial, beautiful photography, and resource listings, Diablo Magazine is a unique celebration of the area we call home.
TRADITIONAL ADVERTISING DUDUM REAL ESTATE GROUP A REAL ESTATE EXPERIENCE THAT WILL HAVE YOU SOLD! WE PROUDLY WELCOME TWO WONDERFUL ADDITIONS TO OUR FAMILY...
KAILEY GRAZIANO
REALTOR® | CALBRE #01968803
925.404.4361 KAILEY@DUDUM.COM
REALTOR® | CALBRE# 01970768
$1,895,000
WALNUT KNOLLS
$1,200,000
925.915.0851 TINA@DUDUM.COM
1036 PEBBLE BEACH DRIVE, CLAYTON
5 BEDROOM, 3 BATH, 3,465 SQ. FT., 46,609 SQ. FT. LOT SIZE ANGIE CLAY 925.207.9366
3 BEDROOM, 2 BATH, .61 ACRES, TOTAL REMODEL SERETA AND RANDY CHURCHILL 925.998.4441 / 925.787.4622
4 BEDROOM + BONUS ROOM, 2.5 BATH, 3,307 SQ. FT., .26 ACRE LOT ANGIE CLAY 925.207.9366
1675 NUALA STREET, CONCORD
995 GETOUN DRIVE, CONCORD CA
8647 GALINDO DRIVE, DUBLIN
3 BEDROOM, 2 BATH, 1,360 SQ. FT., 7,000 SQ. FT. LOT SIZE ANGIE CLAY 925.207.9366
3 BEDROOM, 2 BATH, 1,038 SQ. FT., 7,064 SQ. FT. LOT SIZE ZACK HEENE 925.708.7106
157 CARDOZA, HERCULES
651 BYRDEE WAY, LAFAYETTE
529 FLORENCE DRIVE, LAFAYETTE
SO
SO 3 BEDROOM, 2 BATH, 1,836 SQ. FT., 10,200 SQ. FT. LOT SIZE CHRISTY ZOERNER 925.313.9300
3 BEDROOM, 1 BATH, 1116 SQ. FT., 14,800 SQ. FT. LOT SIZE JANE SMITH 925.998.1914
LAFAYETTE
WALNUT CREEK
999 OAK HILL RD., #100 LAFAYETTE, CA 94549 O: 925.284.1400 F: 925.284.1411
1910 OLYMPIC BLVD., #100 WALNUT CREEK, CA 94596 O: 925.937.4000 F: 925.937.4001
Dudum Real Estate group has not independently verified the information contained herein and therefore, assumes no legal responsibility for its accuracy. Buyer should investigate any matters or items disclosed, identified or about which they have concerns to their own satisfacton.
CALBRE #01882902
RE/SOURCE JUNE - SEPTEMBER 2019
SUMMER 2018
RE SOURCE
|
DANVILLE
|
BRENTWOOD RE/SOURCE : SUMMER 18 | 1
Distinctive Properties WWW.DUDUM.COM
RE/SOURCE RE/SOURCE, our innovative quarterly magazine, provides clients and prospects with cutting-edge trends, information, and statistics on the local real estate market and beyond. Clients can sign up to learn about off-market and coming soon listings, open houses, invitation only events, research, market updates, and more.
YOUR REAL ESTATE SOURCE FOR THE GREATER EAST BAY
LAMORINDA
$750,000
LD
$810,000
LD
CO SO MIN ON G
$379,950
3 BEDROOM, 2.5 BATH, 1,591 SQ. FT., 2,600 SQ. FT. LOT SIZE ZACK HEENE 925.708.7106
|
$539,900
CO SO MIN ON G
$545,000
LIS JUS TE T D
CO SO MIN ON G
$599,000
3 BEDROOM, 2 BATH, 1,581 SQ. FT., 7,000 SQ. FT. LOT SIZE KAREN IVANKOVICH 925.788.7291
Proud to be affiliated with
WALNUT CREEK
$975,000
CO SO MIN ON G
LIS JUS TE T D
CO SO MIN ON G
841 GAIL COURT, WALNUT CREEK
TINA FRECHMAN
Kailey Graziano and Tina Frechman both join us with proven track records of excellence in service as well as sales. We are excited to partner with them in their future success! We look forward to watching them grow their careers with us.
While most real estate advertising has moved online, we still believe in advertising in traditional media outlets such as newspapers and magazines including Homefolio, Homes & Land Magazine, 110° Magazine, and several others.
D U D U M R E A L E S TAT E G R O U P YOUR REAL ESTATE RESOURCE FOR THE GREATER EAST BAY
DUDUM REAL ESTATE GROUP
DIRECT MAIL & EVENT MARKETING
EXQUISITE HAPPY VALLEY ESTATE 22 TOLEDO COURT, LAFAYETTE | OFFERED AT $6,595,000 WWW.22TOLEDOCOURT.COM
We employ an aggressive direct mail campaign strategy to advertise your home. Resident letters are also sent to advertise your property to neighbors who may know someone looking to relocate to your area. In addition to Saturday and Sunday open houses, we also hold brokers tours, twilight tours, and occasionally special receptions, showings, and invitation only events.
PROPERTY FLYERS & BROCHURES Professionally designed and meticulously crafted, our property marketing collateral is designed by our in-house marketing department who have decades of real estate marketing experience.
2 7 1 L A R K AV E N U E ALAMO, CA
E&
HA
E...
NE
JULIE DEL SANTO BROKER
925.818.5500 julie@dudum.com www.dudum.com BRE# 01290985
1259 REDWOOD LANE
Opening Doors of Opportunity...
L A FAY E T T E , C A
BRYAN HURLBUT REALTOR®
M
RLBUT TEAM
925.383.5500 Bryan@HurlbutTeam.com www.HurlbutTeam.com CalBRE#01347508
BRENTWOOD
ned herein and therefore, assumes no legal responsibility for it’s accuracy. ch they have concerns to their own satisfaction. CalBRE# 01882902
DANVILLE
O F F E RLAFAYETTE E D A T $ 3 , 6 5 0 , 0WALNUT 0 0 | 2CREEK 71LARK.COM
WWW.1259REDWOOD.COM
Dudum Real Estate Group has not independently verified the information contained herein and therefore, assumes no legal responsibility for it’s accuracy. Buyer should investigate any matters or items disclosed, identified or about which they have concerns to their own satisfaction.
PRESS & PUBLIC RELATIONS
Walnut Creek | California | United States
DUDUM REAL ESTATE GROUP Serving: Lafayette, Moraga, Orinda, Walnut Creek, Alamo, Danville, San Ramon, Pleasanton, CA Affiliation: Who's Who in Luxury Real Estate Additional Information: Dudum Real Estate Group is an independently owned, thriving brokerage comprised of highly motivated, resourceful and successful real estate professionals who work collectively to give clients the best possible real estate buying and selling experience. Formed by Julie Dudum Del Santo Ð who comes from a long line of Bay Area entrepreneurs Ð DUDUM REAL STATE GROUP CONTINUES TO TOP LOCAL MARKET; Dudum Real Estate Group operates under a model of "cooperation not Ecompetition." Julie originated this concept years ago when she formed Dudum Real Estate Team, withWELCOMES some of the LYNSEY CLARK REAL ESTATE GROUP real estate professionals in her own office. This cohesive energy yielded great resultsDUDUM and success for their clients, and from that, she continuously strived to have associates work together. She realized that combining agents' expertise in real estate transactions made for a much more WALNUT CREEK—Dudum Real Estate Group is delighted to welcome Lynsey Clark to their group of powerful and positive outcome. She now applies this successful model to her own brokerage. outstanding agents. Growing up in a small town in Iowa allowed Lynsey to closely watch her With offices in Lafayette and Walnut Creek, Dudum Real Estate Group Realtors knowledgeably grandmother’s Real Estate career benefit those in her community. She felt the excitement of matching and competently cover a wide territory from west of Berkeley, continuing east along highway 24, buyers and sellers in their quest for their dream home and knew that a career in Real Estate would be in throughout Lamorinda, as well as the communities along both sides of highway 680. her future. Lynsey moved to California nine years ago and immediately jumped into the Real Estate world in order to help those in her new community buy and sell their homes. Lynsey is a customer
Address: 999 Oak Hill Road #100, Lafayette, CA 94549 service professional and prides herself on exceeding her clients’ expectations. She is a full-‐time, around Phone: 925.284.1400 the clock Realtor with years of experience in her arsenal to make sure that every client experience is top E-mail: julie@dudum.com of the line. In her free time, Lynsey enjoys camping, playing with her three dogs and spending time with Web: www.dudum.com friends and family. Please visit www.lynsey-‐clark.com for contact information. The agents of Dudum Real Estate Group came together in April to host ShredFest 2014 as a way of saying thank you to their clients for their continued support, trust and referrals. Clients dropped off old paperwork, files and even electronic recycling items such as TVs and DVD players to be shredded and recycled at no cost. This yearly event was a wonderful opportunity to celebrate Earth Day and spend time with clients. Dudum Real Estate Group is celebrating their continued success in the combined local markets after placing in the top 2% of all real estate brokerages. Additionally, four of our exceptional Realtors are amongst the top ten highest producing agents. The cooperation, not competition, between the agents fosters an environment that leverages the best of everyone’s skills and knowledge for the ultimate benefit of their clients. This guiding force has allowed Dudum Real Estate Group to maintain their high Walnut Creek | California | United States standing in the local market.
1
Our company standard is to always use professional photography and printing. The quality of these photographs, print, and layout enhance a buyer’s perception of value and help create a strong impression for your property.
Dudum Real Estate Group and its agents have been featured in Diablo Magazine, East Bay Times, The San Francisco Chronicle, Realtor Magazine, Walnut Creek Magazine and more throughout the years. We work with our clients to design and implement a tailored, fullservice marketing approach utilizing our relationships with traditional and new media outlets to ensure maximum exposure for every property.
HOW TO FIND BUYERS
FRIEND: 6%
BUILDER: 10%
OTHER: 9% ONLINE: 44%
YARD SIGN: 11%
REALTOR®: 20%
Understanding where buyers come from allows Dudum Real Estate Group professionals to market your home more effectively. While buyers use a variety of information sources to learn about homes for sale in their target neighborhood, we know that the vast majority will discover your home with the assistance of a real estate professional and the Internet. That is why it is so important for Dudum Real Estate Group to offer a powerful combination of expert real estate reputation and a dominant web presence.
• The average online consumer spends 15 minutes looking to acquire more information • Online consumers make an average 5-6 additional inquiries • 50% of all internet inquiries/leads go completely unanswered • Our agents are committed to joint success; they do not leave these calls unanswered • Our agents are equipped with the latest in mobile technology and are ready to respond
DUDUM.COM We maintain a strong online presence through Dudum.com which has powerful searching tools, community reviews, marketing resources, and listing alert capabilities. Our website and blog attract over 20,000 unique visitors annually.
SOCIAL MEDIA Social media is a powerful way for us to reach savvy buyers and sellers throughout the East Bay. From placing listings on Facebook to posting virtual tours on YouTube, social media is a great way to reach a designated group of loyal followers and instantly expose your property to a multitude of target prospects. By implementing a comprehensive social media campaign using Facebook, Twitter, Pinterest, YouTube and more, our goal is to increase the impact and visibility of your home to garner the widest exposure from the start.
WE’RE LOCAL. WE’RE GL0BAL. OUR GLOBAL NETWORK 550 COMPANIES 4,800 OFFICES 70+ COUNTRIES
2023 U.S. HOME SALES VOLUME AMONG THE TOP 500 U.S. REAL ESTATE FIRMS.
BRINGING YOU THE POWER OF OUR NETWORK
$282
LEADINGRE
$248
KELLER WILLIAMS NETWORKS, FRANCHISES AND COMPANIES
As a member of Leading Real Estate Companies of the World,® our company is a global — not just local — real estate company working on your behalf. LeadingRE provides world-class marketing and resources, allowing us to provide the very best services. Our invitation-only network was responsible for $282 billion in annual home sales volume among the top 500 U.S. real estate firms in 2023.
$191
COLDWELL BANKER SOTHEBY’S INTERNATIONAL REALTY
$104
BERKSHIRE HATHAWAY HOMESERVICES
$98 $77
RE/MAX CENTURY 21
$28
HOMESMART INTERNATIONAL
$24
CORCORAN
$20
UNITED REAL ESTATE
$18
Volume shown in billions of dollars. For informational purposes only. In compiling this report, LeadingRE relies on third party sources. The information set forth in the chart above is sourced from the 2024 RealTrends 500, showcasing production for calendar year 2023, accessible via realtrends.com. Neither LeadingRE nor its member companies are responsible for the accuracy of third-party data presented herein.
LARGE GLOBAL NETWORK Dudum’s by-invitation-only membership with Leading Real Estate Companies of the World® offers our agents the ability to join with the leading real estate organization that has affiliates in over 70 countries around the world. Throughout the Leading Real Estate Companies of the World® network, Dudum Real Estate Group has an office in London as well as high-quality agencies from Hong Kong, Paris, and Johannesburg to Buenos Aires, Christchurch, and Nassau, bringing you a truly global perspective.
POWERFUL LEAD GENERATION Additionally, agents have privileged access to the industry’s strongest broker-to-broker referral network, Leading Real Estate Companies of the World®, generating almost 20,000 referrals a year with an impressive 60% conversion rate. LeadingRE also owns a growing relocation management company, RELO Direct®, Inc., another lead generation source that provides corporate relocation referrals as well as national and global website traffic.
CONSISTENT TOP PERFORMERS $26,722,144 Volume & 37 Units in Outgoing Referrals in 2023 $5,415,000 Volume & 5 Units in Incoming Referrals in 2023
HIGH TECH & HIGH TOUCH Dudum Real Estate Group agents leverage the latest technology to reach the widest audience of homebuyers. We are committed to keeping pace with how customers are searching for homes and to making your listing highly visible and accessible to buyers.
REALSCOUT RealScout is an award-winning listing alert platform utilizing computer-vision powered home search and revolutionary buyer data driven listings tools. Our agents can look at real buyers for your listing and contact agents with quality buyers!
MYTHEO myTheo provides the most accurate and up-to-date property information at the touch of a screen! Access important property information including price, features, photos, and more! Search and share listings in a neighborhood instantly.
BUYSIDE Buyside aggregates the activity buyers generate online, in real-time, from virtually any source. Our agents use Buyside to showcase a list of buyers actively working with us, who are a perfect match for your listing!
LISTHUB SYNDICATION ListHub provides a platform for real estate brokers to manage their most important asset, your listing, in today’s most important marketplace, the internet. We syndicate your listing worldwide on over 25,000 websites to achieve maximum exposure.
HIGHLY VISIBLE At a time when most real estate companies were unwilling or unable to reinvest in their brands, Dudum Real Estate Group saw an opportunity to further improve their client experience. We introduced new logos, colors, upscale design, luxury collateral, video, social media, and high touch technology to increase the visibility of our company and the homes we represent. In addition, our agents draw from an expansive library of professionally designed marketing materials as well as have a fully staffed marketing and creative department for any custom materials.
THE DUDUM REAL ESTATE GROUP EXPERIENCE... Social Media & Blogs
Brand Identity
Location Branding
Website & SEO
Listings
Successful Real Estate Transaction
Prospective Client Interest
Community Outreach
Business Collateral
Online Newsletters & Announcements
Public Relations
Print & Online Advertising
CONCIERGE SERVICES
RE | CONCIERGE Our full-service RE | CONCIERGE program facilitates ROI-driven, designer-curated home improvements with 100% of the cost deferred until the close of escrow. Dudum Real Estate Group has access to four different concierge services, each with its own unique offerings that your agent can discuss to help navigate you through the process. In order to provide you with a range of options, we are affiliated with Zoom Casa, Curbio, Revive, and a local contractor/vendor. Our proprietary platform of professional vendors, including contractors and stagers, undergo our vetting process to ensure they are licensed as required by law and carry prudent insurance coverage(s), including traceable workers’ compensation insurance if the vendor has employees who may enter your home.
FORWARD THE EASIEST WAY TO SELL
ZOOM FORWARD Unlock your equity today. Buy before you sell with conventional financing. No credit application, no interest, no hidden fees, no hassle. THE BEST WAY TO BUY BEFORE YOU SELL.
• Buy your dream home with a non-contingent offer without rushing to sell first • We handle preparing your old house for sale while you enjoy your new home • Our listings sell for 5.3% more and twice as fast as the broader market • Avoid the cost and complexity of moving twice and paying two mortgages • Qualify for conventional financing on your new home
STAGING PUTTING YOUR HOME’S BEST FACE FORWARD According to the National Association of REALTORS®, staged homes sell 80% quicker and for up to 11% more money than non-staged properties. At Dudum Real Estate Group, we believe buyers tend to gravitate toward a home based on curb appeal and its first impression. That’s why we’ll work closely with professional stagers to ensure that your home is best prepared and ready for sale before potential buyers see it. From creating an appealing walkway to the removal of furniture, or even renovating a room, staging will help transform your home, as needed, in order to give you the best advantage for a quick sale at the highest possible price.
INCREASE FINAL SALES PRICE
SHORTER DAYS ON MARKET
RECEIVE ADDITIONAL OFFERS
GREAT INVESTMENT
PROFESSIONAL PHOTOGRAPHY More than 90% of today’s home buyers use the Internet to search for properties, making professional photographs more important than ever. At Dudum Real Estate Group, we know that great photography can draw in a buyer. A talented photographer always shows a property at its very best. Working with distinguished photographers throughout the East Bay, we create a look that showcases your home to ensure it comes across as beautiful online and in print as it is in real life.
PRICING YOUR PROPERTY IT IS IMPORTANT THAT WE PRICE YOUR HOME PROPERLY FROM THE START, WHILE BUYER INTEREST IS AT ITS HIGHEST.
Pricing your home is a complex task that requires the expertise of an experienced real estate professional. Consider the following: • If the listing price is set outside of the proper parameters, potential buyers may be deterred from considering your home • Arriving at the optimal price requires evaluation and understanding of current marketing conditions, the marketable features of your home, and recent trends in the real estate market • The closer your home is priced to fair market value when it first comes on the market, the more likely it will sell quickly at the highest price • The higher your home is priced above market value, the smaller the number of available buyers
Your Dudum Real Estate Group agent will advise you of the following factors when assisting you to determine a listing price for your home: • What have buyers recently paid for similar properties? • Will this price attract enough attention from buyers to generate showings and acceptable offers? • Which properties are competing for the attention of your buyers right now? • Which properties have not sold, indicating what prices buyers are unwilling to pay under current market conditions?
ACTIVITY
BUYER INTEREST OVER TIME
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2
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WEEKS ON MARKET
A property attracts the most excitement and interest from the real estate community and potential buyers when it is first listed; therefore it has the highest chance of selling for the highest possible price when it is new to the market.
EFFECTS OF OVERPRICING “ You never get a second chance to make a first impression. It’s extremely important not to miss the mark from the get-go. Once the gates open, all systems and marketing should be accurate and ready to go.”
— Julie Del Santo, Broker/Owner Overpricing your home will attract fewer potential buyers and may cause it to sit on the market for longer than desired. To the buyer, too much time on the market indicates an overpriced property and often is perceived as an opportunity to negotiate a lower price than the market might typically bear. Pricing your home competitively at the start will create more activity among brokers and buyers, decrease the time it takes to sell, and ultimately yield the highest possible price.
MARKET VALUE STRATEGIES STATISTICS HAVE SHOWN Pricing is extremely important in the real estate market. The diagram on the opposite page illustrates the importance of placing your property on the market at a competitive price from the very beginning. • 95% of buyers will want to see your home if priced at fair market value • 50% of buyers will try to view your home if priced at 5% over market value • 30% of buyers will make an effort to see your home if priced only 10% over market value • 20% of buyers will be interested in your home if priced at 15% over market value PRICE MATTERS You want to price your home to allow for the most exposure possible, in order to get the most buyers in the door, and get your property the highest possible price!
20% of Buyers
15%
Over Market Value
30% of Buyers
10% Over Market Value
5% Over Market Value
95% of Buyers
Fair Market Value
50% of Buyers
ESCROW TIMELINE It is essential to understand that selling a home is a step-by-step process that should begin with the selection of an agent who will skillfully guide you through the entire transaction. Below is a sample of the typical buyer/seller transaction, and what to expect.
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GETTING STARTED
DUE DILIGENCE
CLOSING
AFTER SALE SERVICE
Present Offer
Escrow Set Up
Final Walk-Through
Package & Purchase
Possibly Help You Find Your Next Home
Contract in Person Submit Home Negotiate the Best
Info to Lender
Moving Details
Assist You with Relocation Needs
Possible Price for Your Home! Inspections &
Sign Off &
Property Condition
Loan Funding
Offer Accepted
Provide Resources for After-Sale Homeowner Needs
Inspection
Record &
Review
Close Escrow Be a Referral Resource for Friends & Family
Negotiate Possible Repairs
Loan Underwriting & Appraisal
Home Insurance
Contingency Removal
Seeking Same Great First-Class Service
DOCUMENTATION It is essential that the seller prepare all paperwork required before a buyer can put together their best offer. This can include the following: DISCLOSURES We will provide the Transfer Disclosure Statement to you and be there as you fill it out, should you have any questions. Please note: it is required that you fill out this document yourself, to the best of your knowledge. We will assist in gathering additional information, if necessary. CONDOMINIUM OR CO-OP DOCUMENTS If your property is a condominium, loft, or co-op, it will be necessary to provide the CC&Rs, By-Laws, Articles of Incorporation, budget, homeowners’ association meeting minutes for the previous 12 months, and any other information relevant to the homeowners’ association. (This is typically coordinated with the escrow company once the property has gone under contract). TENANT-OCCUPIED PROPERTIES If your property is tenant-occupied, all information relevant to the tenancy such as rental agreement(s), notice(s) of change in tenancy, notice(s) of rent increases, and recent correspondence with tenants should be gathered as well.
CLOSING COSTS: WHO PAYS WHAT? Closing costs are the various fees charged by the lender, title company, real estate agents, and other service providers in order to complete a real estate transaction and are paid through escrow. Which party pays for specific closing costs can be negotiated between the buyer and seller. • Broker compensation (per agreement)
THE BUYER CUSTOMARILY PAYS
• Title insurance premiums • Escrow fee • Document preparation, if applicable • Notary fees • Recording charges for all documents in buyers’ names • Tax proration (from date of acquisition) • All new loan charges (except those required by lender for seller to pay) • Appraisal fee • Interest on new loan f rom date of funding to 30 days prior to first payment date • Assumption/change of record fees • Beneficiary statement fee • Pro-rated HOA dues, if applicable • Inspection fees (roof, pool, property inspection, pest, geological, etc.) • Home warranty (according to contract) • City transfer tax (half of city transfer tax, if applicable) • Fire insurance premium for first year
• Broker compensation (per agreement)
THE SELLER CUSTOMARILY PAYS
• Document preparation for deed • Documentary transfer tax (half of city transfer tax, if applicable) • Payoff of all loans against property • Interest accrued on loans being paid off, reconveyance fees, and repayment penalties • Home warranty (if specified in contract) • Any judgment or tax liens against seller • Property tax proration • Prorated HOA dues, if applicable • HOA fee for providing all updated homeowner’s documents, if applicable • Bonds or assessments • Delinquent taxes • Notary and recording fees • Third party Natural Hazard Disclosure Statement & California Tax Disclosure Report • Pre-sale inspection fees • Negotiated credits to buyer, if any • Negotiated repairs, if any
RISK MANAGEMENT & LEGAL SUPPORT Research shows that 1 out of every 100 transactions in California results in litigation. At Dudum Real Estate Group we are committed to avoiding such an outcome and to providing the highest level of risk management by working to ensure that all sales are handled appropriately from beginning to end. You can be confident that the sale of your home will take place in full compliance with California real estate law and with a level of integrity consistent with the National Association of Realtors’ strict code of ethics. To this end we provide regular legal updates and training to our agents to help them stay current on the latest legal developments and the most current versions of the standard paperwork used in the process of buying and selling real estate. Further, our management team supervises our agents’ work and, if problems are noted, works with those agents to ensure that best practices are followed. A major part of any real estate transaction is the paperwork. At Dudum Real Estate Group we work hard to be sure all files are complete and accurate. From listing to closing, transaction files are regularly audited by our file review team. Our file reviewers work to ensure that each file is in compliance with strict state and brokerage requirements. We also have the legal support of two well-known and highly-respected local real estate law firms. One of these is the Shannon B. Jones Law Group. Ms. Jones, along with her associates, has a long and successful history of risk management in the Bay Area. Shannon was even selected by the California Association of Realtors as a member of its Strategic Defense Panel. We have also retained the firm Broker Risk Management, whose principals Bill Jansen and Shannon Jones have many years of combined Bay Area real estate law experience. With this expertise on the part of our agents, management, and legal team we do everything we can to make each transaction as problem-free as possible.
WHAT OUR CLIENTS SAY “Dudum Real Estate Group were good communicators, very responsive, considerate of our opinions, and very honest with us. Impressive work... thanks for a job well done.”
JOHN LUCAS & ANN NORBY “Dudum Real Estate Group exhibits great confidence in their knowledge about the current real estate market, they invested a lot of themselves into the sale of our home. They get results!”
LARRY & ELLEN BROWN “Dudum Real Estate Group was very patient in explaining all the steps. They were a pleasure to work with and we appreciated their professionalism.”
ED & ELIZABETH BOYD “Dudum Real Estate Group guided us through the purchase of our first home. They gave us great advice and were honest throughout the entire process.”
JUSTIN & JOANNE VERRIPS “We could never have thought of anyone but Dudum Real Estate Group to escort us through our journey of buying a home. Their insight and patience meant so much to us. We knew we were in good hands.”
THE AHITUV FAMILY “Dudum Real Estate Group was very patient and very enthusiastic. I would recommend Dudum Real Estate Group to everyone I know. They know the Bay Area well!”
KEITH JOHNSON & ALLISON MURPHY “Dudum Real Estate Group was always available and very dependable. I would definitely refer any of my friends and colleagues.”
NIKHIL GERA “Dudum Real Estate Group did a tremendous job of prepping our house for sale, handling negotiations, and worked hard to fit our specific needs. We could not be more pleased and are recommending Dudum to everyone we know!”
CRAIG & HEATHER BUCKSER “Dudum Real Estate Group did an excellent job of explaining every part of the sales process. They are the best brokerage we know and have been referring them to everyone we know.”
IVAN & LEANNE DODIC “Dudum Real Estate Group is an outstanding brokerage. They never pressured or pushed us and made us feel comfortable and confident in all steps of this crazy process. We have and will recommend Dudum to friends and family. We loved them and appreciate all of their hard work.”
KEVIN & RYANN KUIPER
COMMUNITY INVOLVEMENT Committed to the Communities in Which We Serve Dudum Real Estate Group is deeply rooted in the core values of the communities which we serve. We are committed to giving back and lending a helping hand wherever possible. Whether property or philanthropy, we strive to improve upon these relationships and give back to the community that has given us so much. Here are just a few of the organizations we are honored to support: • ARF
• Habitat for Humanity
• Special Olympics
• California Aids Ride
• Helping Hands
• STAND!
• CCAR Scholarship Foundation
• Leukemia Lymphoma Society
• Support 4 Recovery
• Christmas for Everyone
• Light the Night
• Susan G. Komen
• City of Hope
• LPIE
• Taylor Family Foundation
• Dravet Community
• One Warm Coat
• Tour de Cure (for Diabetes)
• Food for the Hungry
• Project Open Hand
• Gardens at Heather Farms
• Shelter Inc.
THE POWER OF COMMITMENT Commitment is what transforms a promise into reality. It is the words that speak boldly of your intentions. And the actions which speak louder than words. It is making the time when there is none. Coming through time after time, year after year. Commitment is the stuff character is made of, the power to change in the face of things. It is the daily triumph of integrity over skepticism. Once one commits, providence happens, and things are able to fall into place. Here at Dudum Real Estate Group, we are committed to you!
OPENING DOORS OF OPPORTUNITY
It’s what we do. We look forward to opening doors for you!
RUTH EDDY
REALTOR® | DRE# 01313819 RUTH@DUDUM.COM 925.788.5449 DUDUM.COM
WWW.DUDUM.COM WALNUT CREEK | LAMORINDA | DANVILLE | BRENTWOOD | SIERRA TAHOE DRE# 01882902
©2024. The information herein was obtained by sources deemed to be reliable by Dudum Real Estate Group. Dudum Real Estate Group has not independently verified the information contained herein and therefore, assumes no legal responsibility for its accuracy. Buyer should investigate any matters or items disclosed, identified or about which they have concerns to their own satisfaction. If your home is currently listed, please disregard this notice as it is not my intention to solicit other brokers’ listings. DRE# 01882902 Rev 04/2021