Avaya 78950X Avaya Contact Center Select Implementation and Maintenance Exam
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QUESTION 1, Which two parameters does the Avaya Aura® Media Server (AAMS) default locale setting control? (Choose two.) A.The locale of ringback that can be played by Avaya Contact Center Select (ACCS) scripts B.The language for the User Interface C.The locale used for default prompts and announcements
D.The keyboard requirements Answer: B, C
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QUESTION 2, Which tool or web page does the administrator use to manually synchronize IP Office and Avaya Contact Center Select (ACCS) user data? A.ACCS, Configuration component B.ACCS, Contact Center Manager component C.IP Office Web Manager
D.IP Office System Status Answer: B, C
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QUESTION 3, Which three applications are included with the IP Office admin suite Installation? (Choose three.) A.Avaya Grep B.System Status C.IP Office Platform Manager D.IP Office Manager E.System Monitor Answer: B, D, E
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QUESTION 4, Which three methods of adding agents does Avaya Contact Center Select (ACCS) support? (Choose three.) A.Contact Center Management multi add option B.Contact Center Management add agent C.Contact Center Management add many users D.Contact Center Configuration Tool E.Contact Center Management create copy Answer: A, C, D
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QUESTION 5, Which three tools can be used to show the status of the SIP extension used for calls that are not arriving at the Avaya Contact Center Select (ACCS)? (Choose three.) A.Window Event Viewer B.ACCS SGM Management Client C.IP Office System Monitor Tool
D.IP Office Web Manager E.IP Office System Status Application Answer: A, C, D
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