DUO Magazine April 2018

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TOWNSVILLE + REGION | ISSUE 143 | APRIL 2018 | YOUR FREE COPY

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d e r i p s n Be i s e r o t s 0 4 1 r e v o by g n i pp o h s t a e r g of ! n w o T e l t s a C t a HOME T O T O W N S V I L L E S O N LY &


CONTENTS

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APRIL 18

PREMIUM FEATURE 37 Arcare

SPECIAL FEATURE

69 The Best NDIS Providers

FEATURE STORIES 14 Clubland

Riverway Rowing Club

18 Community Issues Changing Course

20 Get Active Townsville 24 Anzac Day In Their Footsteps

22 Where Are They Now?

Brogan Chidley, Kimberley Lysons, Katie Richards, Brenton Page

26 Theatre Season 2018 Front and Centre

34 Profile Jacqui Francis

REGULARS

08 Publisher’s Welcome 10 Feedback 13 Horoscope 22 What’s Going On 96 F ive Minutes With…

Meet four amazing locals

98 S ome Things I Love Jess Herbert

NEST

50 Home Discoveries 51 O pen Home

Woolloongabba gardenhouse by REFRESH*DESIGN

ESCAPE

46 Destination Vivid Sydney 48 Travel News

STYLE

54 Third Form Autumn 18 60 M y Bag Aleksandra Kucharski

HEALTH

BUSINESS

64 Health News 65 Kirsten Bularelli

86 Trent Yesberg

Regional Business Services

Pure Core Nourishment

66 Desmond Ong

Townsville Orthodontic Specialists

67 Grant Collins

88 Warwick Powell

Sister City Partners

68 Lydia Rigano

COMMUNITY

SEEN

Unearthing Our True Potential

Fulham Consulting

78 Profile

Townsville Creative Technologies College’s Bryce Szandro

80 Project Booyah

Turning Lives Around

83 Just Arrived 84 The Hounds 4 Healing Man’s Best Friend

85 Townsville Hospital Foundation New Lease of Life

22 d u o m a g azi n e.co m . a u

Northern Tax & Financial Services

90 Townsville Enterprise Limited

Clarity Hearing Solutions

62 Style News

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87 Karen Quagliata

92 AECOM Townsville Office Opening 94 International Women’s Day Breakfast 2018 94 Zonta International Women’s Day Cocktail Party 2018


ANZAC DAY mLEST

WE FORGETn

WEDNESDAY 25 APRIL 2018 Townsville City Council presents official ANZAC Day Commemorations in partnership with the Townsville RSL Sub-Branch and the Thuringowa RSL Sub-Branch. Anzac Day is nationally recognised as a day to pay respect to and acknowledge those Australian and New Zealand service men and women who have served their country and to pay respect to those who lost their lives in all wars, conflicts and peacekeeping operations.

Dawn Services and parades will be held across the city. We extend an invitation to attend this national day of remembrance. TOWNSVILLE CITY 5.30am Dawn Service (form up 5.20am), ANZAC Park, The Strand 6.20am Gun Fire Breakfast Townsville RSL, Charters Towers Rd 7.30am Belgian Gardens War Cemetery Service (form up 7.20am) 8.15am Parade form up, Strand Park, The Strand 9.00am Parade from Strand Park to ANZAC Park along The Strand THURINGOWA 5.40am Dawn Service, Thuringowa Cenotaph, Village Green, Riverway Parklands 8.30am Parade form up, Weir State School car park 9.00am Parade steps off from the Weir State School 9.25am Morning Service, Thuringowa Cenotaph, Village Green, Riverway Parklands

ALLIGATOR CREEK 5.30am Community Gathering, Alligator Creek Recreation and Bowls Club 6.00am Memorial Service BLACK RIVER 5.00am Community Gathering, Black River Beach Residents Association Inc. Gates open 4.30am 5.45am Service and Gunfire Breakfast (gold coin donation) CARLYLE GARDENS 7.00am Service at Cenotaph for residents and their families Please be seated by 6.45am GIRU 5.30am Brolga Park Cenotaph 9.30am Parade from Police Station to Cenotaph

MAGNETIC ISLAND 4.00am Sealink Ferry service from Townsville to Magnetic Island 5.10am Parade forms up at the Magnetic Island RSL, 31 Hayles Ave 5.20am Parade steps off 5.30am Dawn Service at Alma Bay Memorial ROLLINGSTONE 5.40am Dawn Service The Esplanade, Balgal Beach 9.30am Form up for the Parade The Esplanade, Balgal Beach 9.45am The Parade steps off MATER HOSPITAL 7.30am Service at Hospital War Memorial PALM ISLAND 9.30am Palm Island Parade Police Station

For the full list of service times and road closure information, visit www.whatson.townsville.qld.gov.au or phone 1300 878 001


WELCOME

GOODBYE TROY It’s finally finished. Now we can rug up and watch an SBS OnDemand Nordic Noir murder series (set in the freezing snow) just in time for Winter in Townsville. Yep. Just like most of Australia, my wife Stacey watched the entire season of Married At First Sight so obviously I had to sit and watch it as well. For the three of you who didn’t watch MAFS, it’s the TV show that proves there’s no point looking for a partner in your town or city because, even on this show, they needed to choose people from opposite sides of the country to make a match. Usually though, neither person wants to move for love alone and they break up after two weeks. Surprise! But this season’s ‘Experiment’ has to have been the greatest piece of audience manipulation on Australian TV ever. And it’s not like I wanted to watch it. I felt my role was to point out all the mistakes, bad editing (hair up, then down, then up), planted actors and phony story lines. (Really? Who doesn’t believe Troy is a paid actor trying to stretch his 115 minutes of fame? Poor Ashley, she’s my favourite). Deano? Bro? Who even calls other men ‘Bro’? Only Sydney guys I guess. Thirty-nine year old skateboarding, rappers that is. Apparently wives don’t appreciate commenting during the program despite often (belatedly) agreeing with my illuminating observations. Her hand making a ‘stop’ gesture was often used which I read as ‘wait for the commercials’ which I did. Then the various unbelievable moments were discussed. And there was always the cliff hanger. Cut to a close-up shot of Davina of the puffy lips and sneaky eyes then back to Dean, head back and grinning. Then back to Davina still smirking. All will be revealed tomorrow night. Except that it isn’t because nothing really happened. Not that I was really interested but I counted one argument between Sara and Telv, Sean (the one we’re told hooked up with Tracey) not being able to handle talking about his feelings, Nasser and Gabrielle not being intimate, Troy and Ashley not being intimate (thankfully), Carly and Justin not being intimate, Charlene and Patrick not being intimate, John and Melissa not being intimate, and Sarah and Telv not being intimate until the last few days. With so little intimacy you’d wonder why they got married. Except for Troy who finally got intimate with Carly after the show ended. Does anyone else think that is just a publicity stunt and these guys are being paid? Ready to forget the fake TV stories and read some real stories about real people now? Well in this month’s issue you’ll meet the incredible local ladies behind Project Booyah, current soldiers reflecting on Anzac Day, our best NDIS providers, and a lot more as well. Enjoy your month! Scott Morrison Publisher

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THE DUO MAGAZINE TEAM PUBLISHER Scott Morrison EDITORIAL Stacey Morrison PRODUCTION Joan Fanning FOR ALL EDITORIAL ENQUIRIES editor@duomagazine.com.au FOR ALL ADVERTISING ENQUIRIES advertise@duomagazine.com.au EDITORIAL CONTRIBUTORS Kylie Davis, Lucy Abbott, Warwick Powell, Lori Napier PHOTOGRAPHY CONTRIBUTORS Josephine Carter, Maria O’Brien Matthew Gianoulis, Tammy Schuh TELEPHONE 07 4771 2933 READ DUO ONLINE AT www.duomagazine.com.au DUOMagazine is published monthly by Intrepid (NQ) Pty Ltd ACN 107 308 538 113 Boundary Street Townsville PO Box 1928 Townsville Qld 4810 Telephone 07 4771 2933 Email duo@duomagazine.com.au COPYRIGHT

Contents of DUOMagazine are subject to copyright. No part of this publication may be reproduced without written permission from the publisher. While every effort has been made to ensure the accuracy of information in this publication, the publisher accepts no responsibility or liability for any errors, omissions or resultant consequences including any loss or damage arising from reliance on information in this publication. Expressed or implied authors’ and advertisers’ opinions are not necessarily those of the editor and/or publisher.

All of us at DUO Magazine are proud to support our local community with sponsorship and editorial contributions whenever we can. It’s our privilege to be able to give back to our community by helping to promote the positive development of our city. We’re delighted to contribute and support these worthy local organisations: Townsville Hospital Foundation Major Sponsor Townsville Enterprise Limited Gold Partner


flat out

Image: Zeikel Fishing Australia

hinchinbrookway.com.au

SECRET SPOT, OFF THE COAST OF HINCHINBROOK, QLD


DUO MAGAZINE FEEDBACK

FEEDBACK

Read something in DUO that struck a chord? In the interests of fairness and better educating our readers, we’d love to hear your opinions, thoughts, views and suggestions. Just email us at feedback@duomagazine.com.au

AN ALTERNATE VIEW I take issue with the article “the future lasts a long time” by Warwick Powell. Mr Powell states that “The Government rapidly obliged with the creation of Northern Australia Infrastructure Facility (NAIF)”. This is just out and out wrong, and Warwick should know better. The NAIF was Coalition Policy under Tony Abbott for the 2013 election. It was never created to facilitate this railway line for Adani. He states further that “a key condition of funding was that a project would otherwise not be able to access funding from private/commercial sources. In other words, only if a project was considered un-bankable would NAIF chip in”. Again, this is just wrong. A 30 second search of the NAIF website would reveal this. He also refers to “growing risks of long term coal projects”. I just don’t get how he can say this. Australia’s thermal coal exports have risen from around 140million tonnes in 2009/2010 to just on 200million tonnes in 2015/16. Japan is a major customer as they transition to HELE coal fired power stations from nuclear. China and Korea remain strong markets for thermal coal from Australia. Warwick suggests, and I

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believe he is right, that part of the reason to apply for NAIF funding was to address sovereign risk. While Warwick seems to deride this, I believe there is massive risk for the north of our state and country here if this project falls over due to populist politics and ill-informed protests. Could it be that the real threat is Australia and not India? Could it be that with Bill Shorten all but saying he will reverse the approvals if elected in face of losing a seat in inner-city Melbourne, that financiers are a little hesitant? Could we be sending messages to the rest of the World that doing business in Australia is just too hard? Dog whistling from the Premier and Bill Shorten with statements like “I support it, but it must stack up” while saying they might revisit approvals, and the election dumping of the NAIF loan to shore up Jackie Trad’s South Brisbane seat, are at the heart of the issues surrounding finance here. How could any financier have any confidence that future Labor State or Federal Governments won’t just make the populist play? Don’t think it can’t happen, and don’t think financiers are not concerned. Our Mayor, despite approving the funding for the airstrip, still finds enough wriggle room to

nestle cosily up to her State and Federal leaders. The only person who has held the line for this venture is TEL’s Patricia O’Callaghan who has had to front the national media because none of our elected representatives have the bottle. To infer that the Adani Corporation is only looking to secure funds from the tax payer defies logic. Is Warwick Powell really saying that these people have been in Australia for nearly 15 years, reportedly expending over $1billion of their own money, is some kind of Monorail scam on the Australian Tax payer? Really? India is experiencing the same urbanisation of its population as China has done. Prime Minister Modi has stated that India needs to build 20 cities of 20million people to handle that transition. That will take energy, and lots of it, and you will not build and run cities on that scale with solar farms and wind turbines. Finally, Mr Powell makes the case for developing a smarter North Queensland, led by technology and innovation. But developing the North will require plentiful and competitively priced water and electricity. No one is going to “mobilise modern technologies to build digital infrastructure that establishes strong networks of buyers-sellers in a local setting, to create the platforms for expanded delivery into global markets” (whatever that means) if business sees locating in the north as just too expensive. If starting something new in the North is “just too hard”, if it is cheaper to set up in the South East, that is where business will go. The harder you make it to set up here, the worse your track record of doing business, the harder it will be to attract investment.


DUO MAGAZINE FEEDBACK

BUSINESS OBSERVATION

BUSINESS OBSERVATION

The recent turn of events around the Adani imbroglio is an opportunity for North Queensland to hit the reset button. It’s a chance to draw a line in the sand against a future premised on corporate welfare to billionaires and in favour of one based on an empowered community. There is no case for public subsidies to a global corporate, with a web of entities registered throughout the tax havens of the Caribbean.

Founding Chairman

Warwick Powell Sister City Partners

Warwick Powell is the founding Chairman of Sister City Partners, a regional not-for-profit investment bank with headquarters in Townsville. He brings almost 20 years of experience in global capital markets and project development and finance to bear on the challenges of creating regional resilience. He is an iconoclast who questions and challenges orthodox thinking. For more information about Sister City Partners visit www. sistercitypartners.com.au.

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IT’S BEEN A LONG 3 YEARS About three years ago, I observed that about the only thing that would save the Carmichael coal mine project was a significant dose of public funding. Whether this funding came from Australian taxpayers or from those of India (or both) was a moot point. The reality was – and remains – that the global market for seaborne thermal coal has pretty much peaked. The Adani corporation took a gamble on thermal coal in 2010, when the hype was that the future for coal was never-ending. Coal price growth knew no upper limits and faraway, unconnected, coal fields could finally be viably developed. Come forward to 2013 and the global market for thermal coal had collapsed. The Adani project was originally at pains to affirm its viability. The project didn’t need, and wouldn’t seek, public funding, so its proponents claimed. THE HAND OF MENDICANCY Despite public posturing that they didn’t need taxpayer support, the reality has been that for the best part of at least the last two years, Adani has been working feverishly on securing access to every public sinecure on offer. To build public empathy, Adani recalibrated its PR priorities to emphasise jobs in regions that were clearly desperate. They quickly cottoned on to the Culture of Mendicancy that often rears its head when places in Australia begin to struggle with economic restructuring.

In doing so, they began to work the corridors to enlist the support of regional stakeholders in search of a ‘quick fix’. Exploiting the desperation of a community to secure support for corporate welfare was the stratagem du jour. It displayed a capacity for raw cunning on an unsuspecting and desperate community. So, despite the oft-repeated claims that the company didn’t need public funding support, the Commonwealth Government rapidly obliged with the creation of the Northern Australia Infrastructure Facility (NAIF). The NAIF is a $5B pot available principally for subsidised loans. Since it was created, it has not yet funded any project. A key condition of funding was that the project would otherwise not be able to access funding from private / commercial sources. In other words, only if a project was considered un-bankable would NAIF chip in. It would, however, only contribute up to 50% of funding required. No wonder it’s been a mess. Adani continued to ‘play the game’. It didn’t need NAIF, so they maintained. The problem of course was that the minute they applied for NAIF funding, they would be conceding that the project couldn’t otherwise be funded. What an invidious position to be in. In the end, Adani tried to walk two sides of the barbed wire fence. It would maintain the position that it didn’t ‘need’ NAIF, but applied for it because it was ‘available’. They put their hands up for

THE FUTURE close to $1B. That’s a lot of brass, and unsurprisingly got a lot of people focused on exactly what the project was really about. Environmentalists had long campaigned against the project. Adani had, inadvertently made itself the lightning rod for protest, because of its hyperbolic (and ultimately disproven) claims of being the jobs saviour of the regions. Claims of 10,000 jobs were long ago dismembered by the company’s own economist giving evidence under oath, who concluded that no more than about 1,600 jobs would be supported by the project. Worse was that the company’s CEO was once quoted (in 2015) as saying that the future of the mine would be automation. No doubt, he regrets that moment of honesty. But now, it wasn’t just environmentalists who turned their sights onto Adani. The flagrant extension of the mendicant’s hand in search of publicly funded corporate welfare did not sit well with a whole different demographic of the community.

LASTS A LONG TIME Photo by Ahmed Carter

Even those who didn’t support the environmentalists’ eco-campaign found common ground in their joint hostility to corporate welfare. Throw in farmers as your last group of concerned citizens and you’ve got a strong, broad-based coalition saying ‘no’. Adani threw out the hand of mendicancy not only because the NAIF was on offer. They did so because without some level of public funded commitment to the project - from at least one level of Australian government - they stood little chance of securing bank funding from their home country, let alone anywhere else. With growing risks surrounding the future of longterm coal projects, funding would be contingent on governments having ‘skin in the game’. In other words, Adani’s move on public funding support was as much about mitigating ‘sovereign risks’ as it was about the money. So, with the application for Commonwealth funding support in train, Adani turned its radar to other sources of public ‘skin’. State Government support was secured via deferred royalties.

But this was a Pyrrhic victory. Come November 2017, the State had made it clear it would not administer the NAIF funding (if it was approved), which effectively put the kibosh on the whole scheme. The State Government’s stance was vindicated by it being returned at the General Election; and, interestingly, that its three Members of Parliament in Townsville were also returned. This left stranded local government commitments to funding an airstrip at the Galilee as the last bit of public ‘skin in the game’. Townsville and Rockhampton City Councils had last year, approved joint funding in the order of $30m+ for the construction of an airstrip near the mine site, a few months after enjoying Adani’s hospitality in India. There’s been incredible confusion about this funding ever since. Whether the councils would be directly funding Adani or not wasn’t answered until late in the piece. The short answer apparently is ‘no’. Whether the councils would actually own and operate the airstrip was shrouded in mystery. It would seem that again, the answer is ‘no’. Whether the funding would be contingent on anything else was never clearly spelled out. At one point, the impression was that the ‘deal’ was done; at other times, there were claims that the ‘details were still being negotiated’. Talk of ‘bank guarantees’ to be issued by Adani came and went. After all, why would Adani issue a ‘bank guarantee’ when they weren’t the direct recipients of the funding? NO SOCIAL LICENSE For a company that claimed it didn’t need public funding to so egregiously exploit the desperation of communities, and limited institutionalised commercial acumen, to siphon scarce public funds to aid and abet its own corporate cause is a massive eye-opener for many in the community. I’m afraid that the social license battle has been lost. Environmentalists had long opposed the mine. But now, due to its ham-fisted attempts to inveigle public funds, I’m afraid Adani has forgone the benefit of the doubt from a much broader

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I don’t think anyone is entirely happy with Adani and how this whole project has been played out. The Royalty holiday and the airstrip seem to be too clever by half, but Adani have been one party to these and there are others who are complicit but continually duck for cover. Warwick prefers a future with high paying digitally based jobs. But even in that utopia, someone has to clean the toilets. Without competitively priced base load electricity, there is no economic growth. That means Thermal Coal has a use in Australia and overseas for decades and decades to come. Without mining, there is nothing. We can do it better, and we are. Over 300 environmental conditions applied is a strong base. Everything we do impacts on the environment, everything. It is how we manage those impacts which matters most. I support opening the Galilee Basin. I always have, and I always will. Ewen Jones Director | All Points North

cross-section of the community. Fair-minded Australians, and North Queenslanders to boot, simply have no truck for corporate welfare seekers, especially when those seeking the alms visit in private jets. The community looks to the guardians of the public purse and the community interest to hold their ground. Desperate times do not require a suspension of common sense let alone critical scrutiny. Rather, they demand the highest standards of public interest protection so that the community isn’t exploited by corporate interests when it is at its most vulnerable. Whether the Adani mine proceeds or not is a function of economics and its ability to rebuild its social license. Neither looks good at the moment. Meanwhile, what has proven to be an unnecessarily divisive feature of the landscape should be put behind us. Time has come to draw a line in the sand. NORTH QUEENSLAND 2.0 North Queensland has a significant reservoir of natural and human assets to build a prosperous 21st century future. Mining employment will play its part (between 3-5% of total employment in Townsville between 2009 and now), though we can expect that as mining automates the kinds of jobs (and their number) will change. The region also has natural advantages in things that the growing middle class market of Asia are demanding. As Asia gets wealthier, we have the opportunity to supply high quality, clean foods. I don’t just mean raw materials being shipped off; rather we can develop a world class valueadding industry in a broad range of food products that capitalise on our region’s abundance. Focus on quality rather than volumedriven commodities and we have the foundations for a smart food services and products industry. As Asia gets wealthier, the number of outbound travellers will increase. In the year to November 2017, over 1.3M Chinese travellers came to Australia. This is 16.5% growth on the year before. This growth is expected to continue.

Increasingly, these travellers are coming as independent travellers. I call this the transition from ‘mass tourism’ to ‘tourism of the masses’. They come in search of experiences and the great outdoors. The North has all of this in droves. And, as populations get older, the demand for aged care and wellness services and products will continue to grow. As Asia’s working patterns continue to evolve, Australia’s experience in high quality aged care delivery models is exportable know-how. Australia itself will be short 85,000 aged care beds by 2024. This is an opportunity for both a high-tech and high-touch industry to develop, with strong growth in services employment, training and education. We’ve a small / medium enterprise sector that can turn to these market opportunities through the application and development of new technologies, and new business models that harness collective strength. The difference here is whether we support our own local firms to transform and expand, or continue to focus public attention on corporate welfare-funded initiatives that aim to lure outside firms to the region. A North Queensland 2.0 would prioritise regional businesses, enabling them to reach outward on the back of strong local support. We can mobilise modern technologies to build digital infrastructure that establishes strong networks of buyers-sellers in a local setting, to create the platforms for expanded delivery into global markets. If the Adani Carmichael mine fiasco teaches us anything, it’s that a diverse cross-section of the community is sceptical of claims made for corporate welfare from and on behalf of large global conglomerates, and that rarely is public subsidies of these kinds of businesses warranted. The fiasco has been unnecessarily divisive, and it’s time for a new NQ Version 2.0 future to be forged that heals these wounds.

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ALL BOXES TICKED The northern reaches of the Galilee Basin has for some time been identified as a key growth opportunity in the Federal Government’s Northern Australia Agenda. By opening up the Galilee Basin, a projected 16,000 additional jobs will be created through six new mines operating in the region, delivering ongoing opportunities for regional Queensland for decades. These jobs will be in addition to the 44,000 jobs Australia’s coal mining industry already supports. The Galilee Basin can deliver enormous opportunities for not only our country, but for regional Queensland, with Adani’s Carmichael Mine the first cab off the rank. This is a project that has been seeking approvals for nearly eight years and has cost over $3B in the process. Across this period, Adani has successfully cleared several administrative and regulatory hurdles and have continued to win the numerous court cases and appeals that are put up against them. To date, Adani holds over 42 environmental and planning licences for the Carmichael Coal

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Mine, Port and Rail Project, and supporting infrastructure projects, with over 1,800 strict environmental conditions placed upon those projects. The Adani Carmichael Project will be the first new coal basin opened in Australia in 50 years and is the largest investment an Indian company has ever made in Australia. Already, Adani have 800 employees in Queensland of which 235 of them are working right here in Townsville, with one of the project’s two FIFO hubs to be based in our city. These are long-term, real jobs for our community that is welcomed news considering our region’s recent struggles with 20% youth unemployment and 9% overall unemployment. The people of North Queensland have been through significant pains and challenges over the past five years and we are slowly turning a corner with the growth of our local industries, most notably the coal mining sector. In the past 12 months, the coal mining industry has been the largest growth sector in Townsville North Queensland injecting $22.6 million into our local economy and providing $7.71 million in

LEFT Warwick Powell’s observation piece in our March issue attracted some excellent responses some of which you can read here. Join the conversation by emailing feedback@duomagazine.com.au

wages to the local community. The mining and resources sector has been the backbone of this region and our country for generations. Our region has vast potential, with coal mines critical in turning these fortunes around. The development of Northern Australia for the Federal Government outlines a key role for the mining industry, which includes the Galilee Basin and the North West Minerals Province. Therefore, this debate is now not just about one project, it is also about the future of mining in Northern Australia. If there are people who have an issue with the mining industry’s approval process, then they should tackle the issue of the process, not the projects. I implore opponents of this industry to not make ideological decisions on what major projects they personally deem to not measure up. To date, Adani has ticked all the boxes across the eight years of its drawn-out approval process. If this project can’t get through than what does it mean for the other five projects in the pipeline in the Galilee Basin? Let’s allow these companies to get on with it and secure thousands of new jobs for regional Queenslander’s for generations. Patricia O’Callaghan Chief Executive Officer Townsville Enterprise Limited

Continued over >

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DUO MAGAZINE FEEDBACK LEFT Temporary Rail Camp Construction – Adani and contractor personnel overseeing the earthworks of the Temporary Camp hardstand including sediment basin excavation

CARMICHAEL PROJECT Since 2010, our team at Adani Australia have not wavered in our vision to build the Carmichael mine, rail and port project in Central Queensland. Wherever I travel people ask me, why hasn’t Adani walked away? The hurdles seem so high and the flood of misinformation from opponents of the resources industry has been enough to drown any project. The reason is, the Carmichael Project is linked to unstoppable global growth and will benefit communities like Townsville by creating jobs for families, opportunities for local businesses and billions of dollars in royalties to fund schools, roads and hospitals for years to come. We have 800 people working with us now in Australia and we have invested $3.3 billion to date to help realise this opportunity. The International Energy Agency predicts global energy demand will grow by 30% in the next 22 years. To help meet this demand, power generation will increase 370%. Power from coal generation will increase 250% and power via renewables will increase 1750%. People in countries like Indonesia, Vietnam, the Philippines and India are emerging from poverty. Only a

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generation ago they washed in a river, walked everywhere and cooked on fuel stoves, now many have motorbikes, mobile phones and are treated in clinics with basic equipment when they are sick. In India, my home country where Adani is based, growth is turbo-charged. By 2040, India’s share of global energy use will be 11%. The population numbers 1.3 billion; in these people’s lifetime, India and their standard of living will transform. A similar revolution in living standards occurred in America last century. People born in a cabin in the late 1800s were, by the 1950s, living in a suburban home with electricity and their own car. Americans make up only 4.5% of the world’s population, yet consume 20% of its energy. Indians make up 18% of the world’s population and use only 6% of its energy. India will meet increasing power demand by building more renewables, more super-critical and ultra-critical coal-fired power stations. There are 55 of these power stations planned and under construction in India. Installing these power stations, which generate the same amount of electricity using less coal and therefore produce lower emissions, and increasing

renewables in the energy mix will help India meet its COP21 Paris Agreement commitments. Coal to help fuel growth in the region, along with renewables, will be imported. India’s own mines and railways cannot meet demand in a cost-effective way. As imports grow there is an opportunity for Australian coal to fill the gap, building from a low base of only 1.9 million tonnes of coal exported from Australia to India last year. Therefore, fears that Carmichael will cost jobs in the Hunter Valley coal industry are unfounded. We will open up new markets for Australian coal. Furthermore, the quality of coal from the Galilee Basin, where Carmichael is situated, is well suited to South-Asian and Indian market requirements. As a leader in advanced technology for power generation, renewables, electricity transmission and distribution, Adani is positioned to help meet this demand. We have a significant solar business, including one of the world’s largest solar farms, two solar projects under development in Australia and we are the largest manufacturers of solar cells and modules in India. Everyday our business is working to balance the need to provide affordable

energy with the need the reduce emissions intensity. We are at the front line helping to solve these global dilemmas. Despite being a modest source of future supply to the global market, the Carmichael Project has been challenged at each step by anti-fossil fuels activists. Stage one production of 27 million tonnes per year will represent around 10% of Australian thermal coal production, and a tiny fraction of the coal used globally each year. The claims against the project are numerous. Each has been disproved by scientific studies, by experts and in court challenges. Yet false information is recycled and gets traction in public discourse. Much commentary ignores the 112 approvals granted, the studies that supported them and the many environmental conditions that the project must, rightly, comply with. This is why I believe Australia is at a cross-roads. Australia’s prosperity has been built on investment in industries that create jobs, export earnings and government revenue like agriculture, coal, natural gas and iron ore. That investment has been made possible by a framework of legislation, regulation and a robust legal system all backed by a reliance on fact and science that gives the public confidence and ensures checks and balances are in place to protect the environment. I hope Australia chooses to continue on this path rather than on a new path wherein the loudest voices dictate public policy without regard to fact, consistency and robust governance processes. Jeyakumar Janakaraj CEO and Country Head | Adani Australia


DUO MAGAZINE

HOROSCOPE

Astrologer Tanya Obreza reveals what’s in the stars for you this month…

STA R O F T H E M O N T H Aries

21 March – 20 April The cosmos is done shaking up your psyche, so you can finally breathe a sigh of relief. It’s been a traumatic time for you and the world you cherish. This next year is all about forgiving, and forgetting. Most importantly, forgiveness for yourself as well as others. Then leave the past where it belongs and focus on life’s pleasures. This month, you feel inspired – friendships flourish and romance awaits. Established couples become more loving, while prospects seem promising for singles. So should Venus show up two tickets to heaven, you’d be daft to wave her away.

Taurus

Gemini

Cancer

Leo

The winds of change bring unpredictable financial trends this month. If you’ve been a thrifty Taurean for the past few months, watch out for impulsive spending sprees – especially around the new moon on the 16th. Or, if you’ve been blowing your credit rating like a higher roller, rein in your spending to regain equilibrium. Soon, you should be safely out of the red.

The world’s getting smaller but it can still seem like a big, lonely place when you start to question how much you really have in common with those around you. The Sun’s in the same boat right now, feeling very distant. Perhaps it’s time to find new solutions to old problems – there’s little point sticking to the tried and true if it’s not working. You have some important decisions to make. Regain control – slowly.

Visionary Jupiter fills your mind with brilliant ideas and you’re full to bursting with imaginative ways to tackle every avenue of your life. Even if your regular work involves very little creativity, you’ll be busy dreaming up new ventures during your daily commute. You may not be able to follow each of them through, but at least one or two should come to fruition.

You’re on your high horse in a month when doing so could mean a solitary ride into the sunset. You can’t always expect others to live up to your expectations – they’re only mortal. Alternatively, if others are trying to trip you with troublesome issues, it’ll take more than heartache to weigh you down. You become doubly determined to right their wrongs. Leo resilience always wins out.

21 April – 20 May

21 May – 21 June

22 June – 22 July

23 July – 22 August

Virgo

Libra

Scorpio

Sagittarius

Venus helps to spruce up your attitude and overall image this month, but of more concern is who you are, and what you feel, on the inside. Others will be fascinated by your obvious charms, but pay more attention to the suitor or partner who asks the right questions and actually listens to your answers. If you’re after a ‘keeper’, that is. Otherwise, just have fun!

This is it: a month of romantic possibilities. Advertise your availability and be showered with licentious reciprocation that flings you into colourful social circles. For some, new love just happens; for others, an unexpected encounter rekindles an old flame. Lasting friendships may be forged in this happy, hectic time. Health, wealth and career also get the planetary thumbs up.

With fortune-seeking Jupiter on side, career ambitions to the fore. As early as the 3rd, your talents are noticed. Thinking processes become more logical and projects get the attention they deserve. Allow yourself to be guided by more experienced colleagues. Best of all, this month’s professional passions go hand in hand with an equally fervent love life. A month for business and pleasure.

Until your domestic life is sorted, nothing is going to make sense. This month’s powerful planetary emphasis on your fourth solar house reminds you that charity begins at home. Your desire to make a mark on the big wide world is admirable, but to do all-round good, you must give your full attention to an urgent situation within your immediate family. If necessary, it’s time to put others’ needs first.

23 August – 22 September

23 September – 22 October

23 October – 21 November

Capricorn

Aquarius

Pisces

Home and hearth. That’s where your heart lies this month but, perhaps, not all’s well in your family nest. A loved one is trying to steer you in the right direction. Unfortunately, being stubborn, you may resist their encouragement and stay close to familiar paths. Remember: when you simply give an inch, you could gain a mile… or even a smile. For once, allow yourself to be guided.

Relentless Mars sends you on a business networking frenzy this month but the usual scenarios may not hold the key to your success. Dig deeper and follow up all leads – no matter how unusual. The only potential hiccup – try to disappear around the 20th, otherwise you’ll be on call 24/7 – and you certainly don’t want a month of all work and absolutely no play.

With financial alarm bells ringing, it’s time for a rethink. First, you should curb those spending habits. Next, discuss finances with any family members old (or savvy) enough to raid the kitty jar. Finally, reject ‘too good to be true offers’, because they are. Aim for safe investment and greater work output. Romance, however, calls for less modesty. In this area, you can be as risky as you like.

22 December – 19 January

20 January – 18 February

22 November – 21 December

19 February – 20 March

LIKE TO HAVE YOUR OWN PERSONAL PROFILE?

If you’re interested in an in-depth astrology profile prepared by our favourite astrologer Tanya Obreza, visit www.tanyaobreza.com

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PROMOTION

A HEALTHY BALANCE Health, wealth and happiness; the Utopian trifecta. But how do we achieve that perfect balance?

Finding happiness at the bottom of a bank statement; is it a myth? CommBank Personal Banking Consultant Sandra Menerey thinks not. “We all strive for inner health; eat well, exercise, take our vitamins. But what about our finances?” she posed the question. They surely deserve some TLC too right? But after making sure ourselves and our families are fighting fit and leading healthy, well-balanced lives, who really has the time? Sandra believes that taking the time for a “financial health check” is crucial to ensuring overall financial wellbeing. “Conducting a regular review of your finances will help you grow in financial confidence and control,” Sandra stated. “We can show you how to make the most out of your income, reduce your debt earlier and achieve your savings goals.”

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After almost 10 years in the banking industry, Sandra has helped many of her clients restore their economic equilibrium with just a few simple changes to the way they do their banking. It’s been her absolute pleasure to guide people through their financial challenges and see them achieve their personal goals. “Many people fail to put money aside for those rainyday events which can end up causing unnecessary stress and have a negative effect on their savings goals,” Sandra explained. “My best advice is to try and save 10% of your income and aim for saving 20%. If you can’t save 10%, you are possibly overspending or living beyond your means.” If you would like to book an appointment with Sandra, please call or drop in and have a quick chat with one of the friendly staff at any of the CBA Townsville Branches.

CONNECT NOW:

CommBank Aitkenvale Stockland Shopping Centre (07) 3070 1501 CommBank Thuringowa Willows Shopping Centre (07) 3070 1441 CommBank Townsville City Point Shopping Centre (07) 3070 1601 CommBank Castletown Castletown Shopping Centre (07) 3070 0771 www.facebook.com/ commonwealthbank www.commbank.com.au



COVER STORY CLUBLAND


COVER STORY CLUBLAND

RIVERWAY ROWING CLUB

If you’re looking for a low-impact sport and enjoy stunning sunrises, rowing could be for you. Get into the swing of it with the Riverway Rowing Club.

PICTURED FROM LEFT Danielle Vervenne Hayley Neilsen-Burke Lizzie Roche Abby Barr Kathryn Tebble Liam Hurley Joshua Holcroft

KYLIE DAVIS

MATTHEW GIANOULIS

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COVER STORY CLUBLAND

With 155 members aged 14 to 72, the Riverway Rowing Club is based out of the Loam Island Community Centre on Riverway Drive in Rasmussen. Members train in the coolness of early mornings or late afternoons and the membership base has a strong junior component through the rowing programs of Townsville Grammar School, Ryan Catholic School and Thuringowa State High School. While the youngest members of the club join through their school rowing programs, adult club members join via the Learn-to-Row programs. From there, they find rowing partners and join existing crews in order to train towards club and state regattas or simply enjoy the social side of the sport.

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ELIZABETH ROCHE University student Elizabeth Roche (Lizzie) joined Riverway Rowing Club through a school training program and has never looked back. “I’m hooked. I love that rowing is both technically and physically challenging and it’s a social as well as a competitive sport,” Lizzie says. “Rowing engages almost every muscle in the body but it’s low impact, so it’s great for general fitness and overall toning and muscle strength.


COVER STORY CLUBLAND

“We’re often treated to stunning sunrises and the wildlife is teeming at dawn. It puts me in a good mood for the rest of the day.” WAYNE ROY Following a suggestion from his wife that he give rowing a try, Wayne Roy joined the Riverway Rowing Club in 2010. Now VicePresident of the club, he says the rhythmic feeling of rowing draws you in. “You develop a craving for attaining a rhythm that’s smooth, efficient and fast,” Wayne says. “It’s a lot harder to achieve than it looks but for those who

endure the positive addiction will prevail.” So far, Wayne’s biggest personal success was winning all heats and finals in the three Men’s Masters Single local North Queensland regattas last year. He also enjoys coaching the Townsville Grammar School rowing team. “It’s a pleasure to see others under instruction perform at a high standard,” he says. “Whether you just want to enjoy a social row or you want to compete at world regattas, there’s a place for you in the Riverway Rowing Club.”

CAROLYN MACDONALD She only started rowing four years ago but Carolyn MacDonald has already progressed to rowing at state and national level. “After years spent sitting on the bank watching my children make it look easy, I found out the hard way that rowing isn’t as easy as it looks,” Carolyn says. “But there’s a certain satisfaction at being out on the water with a group of likeminded people at 5 o’clock in the morning and seeing the world waking up.” Carolyn was voted in as the female club captain this year and

last year competed as part of the North Queensland Masters eight and a reserve for the quad, which went on to compete as the Queensland Quad at national level. “We’re heading away again at the end of the month to compete at the Queensland State Masters Championships,” Carolyn says. “It’s the largest number of ladies from the club to make selection in the club’s history, with seven of us in the eight and three in the quad.” CONNECT NOW:

www.facebook.com/ riverwayrowingclub/

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COMMUNITY ISSUES

CHANGING COURSE

It’s been a tough few years, but we survived, didn’t we? Our lawns may look like they have alopecia but in the big scheme of things, we’re alive and now it seems, drought free! Aren’t we? Please? Someone?

“People are screaming out for longterm water security; they don’t care who fixes it.” Dr Linda Ashton

LORI NAPIER

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Townsville, we’re not out of the very dry woods just yet. As reported sightings of young humans rejoicing in the spray of their garden hoses make the news and our Level 3 doldrums are washed away quicker than you can turn on a tap, comes the devastating revelation that the 85% plus capacity of our Ross Dam is only enough to supply the community, now on Level 2 restrictions, for another year or two if we don’t get any more rain, puts us right back in the position we were just a mere month ago. It’s all pretty depressing really. Our series of rain dances and vacuous promises to higher beings that we’d be good water savers in the future, if we could just pretty please get enough rain to fill the dam, so our lovely city wasn’t dusty and denuded, and we’d no longer have to drive around in dirty cars with ‘Wash Me’ etched into the rear windscreen appear to have been granted this time. But was it enough to please the gods of government funding to come through with what we need most of all? Well here’s where we’re at with that. With work reportedly underway on 36.5km of an oversize, duplicate-route pipeline to link Ross Dam with the Burdekin, Townsville Mayor Jenny

Hill assures the community that the project will be finished by the end of next year to “provide Townsville with a secure water supply well past 2035.” So, around about another 20-ish years (or so) of water security for our city? But, the Water for Townsville Action Group (WFTAG) founder, Dr Linda Ashton, said the State Government’s $215m election funding pledge for the project in its current form, doesn’t go far enough. “Our agenda now is lobbying the Feds big time for another $225m to extend the second pipeline past the old original one beyond the Haughton Pump Station to Clare where there is a solar farm being built,” Dr Ashton stated. “Our recommendation (similar to the Water Taskforce’s), backed by a 450-page report with research and data from our group experts in hydrology, will give us up to 70 years of water security. But the fact remains that Council still hasn’t even got their design finished for the proposed Stage 1 and their state funding is now a ‘use it or lose it’ case. It’s a mess.” Whether you call it a crisis or not, Townsville’s water issues have brought some very passionate people out of the woodwork to bring about action

from our governments of all tiers. In the flurry of funding promises, feasibility studies, a taskforce and interim reports, a social media furore started by way of a little Facebook group who wanted but one thing; to make sure this never happens again in our lifetime for our subsequent generations to have to deal with. “When I convened WFTAG in December 2016, I truly thought it was about water but it’s about so much more,” Dr Ashton said. “These same issues date back to 1880 written accounts when our water shortage was first identified as a problem. We’ve got a timeline of what did happen, what should have happened and what should never happen again. Advocating for a new dam at Hell’s Gate started in 1938 and it’s still being feasibility studied but not the solution for Townsville at this time. And now we’re on our umpteenth Federal Minister for Water since WFTAG started in December 2016. We have been the one consistent voice for the community which is why our social media numbers are still growing by the day; even more so after rain!” Despite Townsville being on the receiving end of some pretty heavy-handed pork-barrelling in the state’s last election campaign, it recently came to light that we, the ratepayers of Townsville, could still end up having to borrow money for the pipeline to be completed, due to a ‘glitch’ in misaligned funding timelines between Council and the State Government. But Cr Hill is adamant they’re on track for a 2019 wrap up.


COMMUNITY ISSUES

“Work will continue to ramp up over coming months, creating many more local jobs as the project progresses,” she said. “A key focus from Council has been to maximise the amount of local involvement in the project and we are hosting regular forums to detail how local businesses can become involved.” But Dr Ashton said with the design phase of the project not yet complete, they’ve again found themselves at an impasse and unable to move forward until details of the schedule of works are finalised. “It’s taken a long time to get to where we are, but through MP George Christensen I’ve finally had a teleconference with the Minister for Regional Development, Dr John McVeigh. He now understands the reasoning behind us trying to secure an urgent funding commitment in the upcoming Federal budget for our proposed Stage 2 of the pipeline,” she revealed. “After all, the City Deal that our Mayor, Premier and the Prime Minister co-signed, pledges a better process, community liaison and stakeholder input,

and most of all, non-partisan, intergovernmental collaboration for the 15-year City Deal. Our window of opportunity is narrow before the final Water Taskforce report in September, which is why we’re lobbying so hard now. If only Council and the state members were doing the same when they were the co-signatories. Why even have to lobby?” There certainly is a seething undertone to many conversations in the community pertaining to the nonchalant attitude adopted by our local leaders, current and former, which has resulted in what’s seen to have become a farcical campaign of misinformation and plain disregard for the community’s basic needs. Dr Ashton said our local council needs to be more transparent about their undertakings, given it’s everyone’s right to have access to potable drinking water and not just those who pay rates. “People are screaming out for long-term water security; they don’t care who fixes it,” she said. “But all they’re seeing is a succession of promises, plans and policies. Nothing concrete and

steel in the ground to give them a glimmer of hope that they’re not going to be faced with the exact same issues 10 years down the track.” So now that our alleged rain shadow, or the Dome as it’s become affectionately known around town, has migrated to find some other unsuspecting town to hover over and our Ross Dam has been relieved of its 10-year hangover, will our public voices fade away beneath the sound of sprinklers tick, tick, ticking all over Townsville? Let’s hope not. Our city deserves a local government who kicks and screams at the feet of their

state and federal counterparts until they get what they want and what we all need, so fingers crossed we see some serious tantrums coming from our Council in the lead up to this year’s Federal Budget. But when all is said and done, it’s people who save water, so as a community, we need to use our supply sustainably even when we’re not on water restrictions. We’re certainly not the first city in the world to face challenges with regards to water shortages and we won’t be the last, so if we can change our culture of water use now, our future generations may just have something left to thank us for.

You can join the conversation at www.facebook.com/groups/1848054865416507/ and on now on Twitter at twitter.com/WFTAG For information on current water restrictions visit Council’s website www.townsville.qld.gov.au

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EVENTS

WHAT’S GOING ON? 5 April

Thundamentals Strand Park

This hip-hop outfit have toured extensively in Australia and Europe since the release of their ARIA-nominated third album ‘So We Can Remember’. The band have played massive runs of club shows and almost every major music festival in the country and now they’re coming to Festival 2018 Townsville. Can’t wait for this dynamic live act!. www.gc2018.com/event/thundamentals 6 April

Caiti Baker

Thundamentals

Queens Gardens Vocalist and front woman Caiti Baker was born into a household filled with blues, soul, gospel, jazz, big band and rock-and-roll music. Now she writes songs about what she knows and feels and performs them with a passion that wows the audience. www.gc2018.com/event/caiti-baker

6 and 7 April

7 April

Queens Gardens

Strand Park

Astronomical This light-hearted edu-science play features characters from the history of astronomy such as Galileo, Neil Armstrong and Albert Einstein. Following the performance, the audience will get to view celestial objects featured in the play such as the moon, planets and star clusters through six large telescopes. www.gc2018.com/event/astronomical

Made up of three brothers and two mates, this Aussie band is an explosion of funk, flute, sax, synth and groove. And in case you’re wondering, they took their name from an Italian kid’s karaoke machine from the 80s. www.gc2018.com/event/vaudeville-smash

6 – 15 April

Queens Gardens

Watercolour Postcards

Image: Rush

Strand Park

Caiti Baker

Join an artist to create watercolour postcards with beautiful and creative views of Festival 2018. No experience is necessary and all materials are provided. www.gc2018.com/event/watercolourpostcards

North QueeNslaNd hiNdu CommuNity iNC.

arpan PROUDLY PRESENTS

an Offering

AN ENTRANCING EVENING OF INDIAN CLASSICAL DANCE, MUSIC AND DINNER SATURDAY, 28TH APRIL 2018 AT RIVERWAY ARTS CENTRE DINNER 6PM PERFORMANCES 7.15PM

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Vaudeville Smash

7, 8, 14 and 15 April

Bwgcolman Dancers Wanted to learn Aboriginal dance? These dance workshops will teach you the Imbala, or happy, dance. You will be guided through the dance using the art of storytelling and connection with culture. Drawing from the traditions and cultures of the more than 40 tribes placed on Palm Island, Bwgcolman (pronunced ‘Bwook-a-man’ and variously translated to ‘many tribes, one mob’) Dancers combine traditional and contemporary dance with ancient sounds and storytelling. www.gc2018.com/event/bwgcolman-dancers

Vrinda Ravi Nartana School of Dance NSW Bharathanatyam by young talents Adarsh Iyer and Shruti Iyer Musical performance Prema Anandakrishnan Tickets available at Ticketshop

www.ticketshop.com.au 4727 9797


EVENTS

WHAT’S GOING ON? 9 and 10 April

Oh Lady be Good Queens Gardens

Melissa Western and her jazz band will present the songs and stories of some of the greatest 20th Century divas including Ella Fitzgerald, Billie Holiday, Etta James and Aretha Franklin. This wonderful cabaret is a feast of smoky jazz and ballsy blues. www.gc2018.com/event/oh-lady-be-good

Melissa Western

5 April

Archie Roach Queens Gardens

Archie’s work reflects the struggles and issues facing Indigenous Australians as well as exploring universal themes of love, friendship, family and community. Archie has collaborated with some of the finest musicians in the country, including Paul Kelly, Troy Cassar-Daley and Christine Anu and, off stage, has become a spokesperson for social justice, working in Indigenous communities around the country and mentoring many young and emerging Indigenous artists. www.gc2018.com/event/archie-roach 12 April

SURGE

Strand Park

Image: Amber Haines

Witness daring athleticism and high-powered choreography in a new work by Dancenorth inspired by our fascination with the power of wind and water. Watch as five dancers swings between harmony and havoc, embodying the hypnotic paradox of beauty and violence that rages within the elements. www.gc2018.com/event/surge-dancenorth-aus-0

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Enjoy a day of adventure and discovery of art, culture, nature and knowledge with Tasman Turtle and his friends at our annual family Picnic Day. The day is jam packed with activities, workshops, games, food and entertainment for you and your family.

Tasman Turtle’s Picnic Day

Saturday 19 May 2018

TYTO Parklands, Ingham @ 11am-4pm

COST: FREE EVENT. All entertainment, activities, workshops and games are free of charge or gold coin donation. Food and beverages available for purchase. ENTRY: The event in the TYTO Parklands is accessible from entrances off the Bruce Highway at Cooper St and Macrossan Ave and 73-75 McIlwraith St, Ingham. PARKING: Car parking is available at Cooper St, Macrossan Ave and 73-75 McIlwraith St, Ingham, as well as on street parking. WET WEATHER: In the event of inclement weather the event will be postponed to the following Saturday 26 May. Check facebook for updates.

tyto.com.au

visitTYTO

TYTO is owned and operated by Hinchinbrook Shire Council


COVER STORY ANZAC DAY

IN THEIR FOOTSTEPS

Each year in Townsville, Anzac Day is proudly commemorated and supported by the men and women of the Australian Defence Force. As part of Anzac Day 2018, we speak to four Townsville-based soldiers, the descendants of men who served and fought in the First World War.

PRIVATE MICHAEL POOLE​

PRIVATE THOMAS PHILLIPS

Corps: Royal Australian Infantry Unit: 3rd Battalion, The Royal Australian Regiment Role: Rifleman6

Corps: Royal Australian Corps of Signals Unit: 3rd Combat Signals Regiment Role: Signaller

Where were you raised, and what inspired you to join the Army? I was raised in Marburg, Queensland. Ever since I was young I was always interested in the Defence Force. I liked the idea of helping others and going out and seeing the world. Describe your Great-Great Grandfather’s service in World War One? My Great-Great Grandfather, Lieutenant Herbert Edward McGowan, of the 2nd Battalion, Canterbury Regiment, served on the Western Front as part of a New Zealand division through Ypres and Messines. This was alongside both Australian and British troops. What does his service mean to you? His service is something I can be proud of and use to better understand what it means to be a part of the Anzac tradition. What does Anzac Day mean to you? Anzac Day is an important date for me. It’s a day for the country to reflect on the ordinary people who made extraordinary sacrifices for the greater good.

Where were you raised, and what inspired you to join the Army? I was raised in Victoria in a place called Eltham. What inspired me to join the army was the long line of men who served for Australia over the years. This includes my father, my grandfather and my great-grandfather.

Private Michael Poole​

Describe your Great-Grandfather’s service in World War One? Ernest John Phillips served with the 17th Lancers in the Boer War and with the 4th Dragoon Guards and the 7th British Division. He was at the Battle of Mons and the 1st, 2nd and 3rd Battles of Ypres, plus The Somme and many others. He was wounded three times and rose to the rank of Company Sergeant Major (CSM). He came out of the army in 1921 and migrated to Australia in 1923. He was a Farrier and a member of the ‘Old Contemptables’. What does his service mean to you? Having a Great-Grandfather to serve not only in the Boer War but also the First World War and survive the Battle of The Somme and the Battle of Ypres is a great privilege. It’s an honour to share the family name. What does Anzac Day mean to you? As a current serving soldier in the Australian Army, Anzac Day means that I can take a day to remember those who served and survived, and those who gave the ultimate sacrifice to defend out great nation.

Private Thomas Phillips

Continued over >

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COVER STORY ANZAC DAY

Lance Corporal Farrah Birss

LANCE CORPORAL FARRAH BIRSS

CAPTAIN SAM BRUMLEY

Corps: Royal Australian Army Ordnance Corps Unit: 3rd Combat Service Support Battalion Role: Clerk

Corps: Royal Australian Infantry Unit: 2nd Battalion, The Royal Australian Regiment Role: Infantry Officer

Where were you raised, and what inspired you to join the Army? Throughout my childhood my family moved around the country but mostly Bindoon, WA, and Toowoomba. My grandfather’s service was always talked about as a child but it wasn’t until I attended high school at Fairholme College, Toowoomba where my science teacher was a Signals Officer (Lieutenant Colonel Julian Turner). It was his influence that encouraged me to join the Army.

Where were you raised, and what inspired you to join the Army? I grew up in regional Victoria, near the small town of Nicholson in East Gippsland. I’m still not completely sure what exactly inspired me to join the Army. I have always been interested in geography and military history throughout my schooling and it became the obvious choice as I was finishing school that I wanted to join the Army.

Describe your Great-Grandfathers’ service in World War One? One was Alfred Kay, born and raised in Western Australia. He was a part of 28th Battalion, A Company as a Driver. He embarked from Fremantle, Western Australia, on 29 June 1915 on the ship HMAT Ascanius A11 and returned to Australia 1 June 1919. He served at Gallipoli, in Egypt and then in France. He re-joined for World War Two, but conducted duties within Australia. The other was Thomas John Jones, also born and raised in WA. He was a part of 16th Battalion, 12th Reinforcement, as a Driver. He embarked from Fremantle, Western Australia, on board HMAT A31 Ajana on 22 December 1915. He returned to Australia on 7 February 1919. He served in Egypt, England and the Western Front and was discharged medically unfit after receiving gunshot wounds to his face. What does their service mean to you? It’s a legacy. It’s part of my history. To know my family played a role in the history of Australia and the shaping of our country makes me very proud, just as I’m sure my service would make them proud. What they did along with all of the other men and women that served has created our history. What does Anzac Day mean to you? Anzac Day is always an emotional day for my family. Further to my great grandfathers, my uncle Mark Kay served as part of the 9th Transport Squadron (which I had the opportunity to work for in 2016-2017) and my stepfather John Camiller served in the 2nd Battalion, The Royal Australian Regiment. To me Anzac Day is a reflection on my family’s service history. Anzac Day also gives me the opportunity to reflect on what our forefathers achieved during their time of service and what I can aspire to contribute to My Army.

Captain Sam Brumley

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Describe your Great-Great Grandfather’s service in World War One? My maternal great-grandfather, Walter Knowles, and my paternal great-grandfather, Sidney King, served in the First World War. The extraordinary component of their story is the two men were in the same Battalion, 23rd Battalion, 6 Brigade, 2 Division. Both men signed up for the Australian Imperial Force (AIF) in 1915 in Melbourne. Sid King arrived at Gallipoli on 20 September 1915 as a reinforcement, whilst Walter Knowles did not deploy to Gallipoli due to departing Australia in September 1915. What does his service mean to you? Neither man served in the same company at the same time and they were rarely both on the front at the same time. Looking through their service history and letters it appears neither man was known to each other. Despite this though I still think it’s amazing that two of my greatgrandfathers, unknown to each other, served in the same Battalion in the First World War. Walter and Sid both returned to Victoria in 1918 and 1919 respectively. What does Anzac Day mean to you? Anzac Day for me, as for many, is that day a year to pause and reflect and commemorate. I heard the-then Brigadier Roger Noble once say that “There are some 24 million opinions in Australia on Anzac day, and that’s kind of the point.” This approach to Anzac Day resonates with me. I see it more as opportunity – an opportunity for a respectful reflection and perhaps debate on our military history. To not allow the myths of war to resonate but to embrace the stark realities of our military history; and loss. It is a day to acknowledge those who’ve returned from operations and active service, and pay homage to those who’ve been wounded, maimed and killed in service.


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PROMOTION

GET ACTIVE TOWNSVILLE

With over 300 days of sunshine a year and an abundance of walkways, bikeways and outdoor facilities – Townsville is the perfect place to get out and Get Active! Townsville City Council’s 30 Ways in 30 Days online events calendar allows you to search for free and low cost fitness activities across the city. From Yoga and Park Runs to Boxing and X-training sessions …there’s something for everyone to try. The Get Active 30 ways in 30 days program classes are low cost and suit a wide range of ages and fitness levels. There are classes suitable for everyone and specialised classes for pregnant and new mums, youth and seniors. There are also a range of events to participate in during 30 Ways in 30 Days including:

Ride to Riverway

Sunday 22 April, 8–11am Raintree Grove, Riverway Grab your bike and head to Riverway for the inaugural Ride to Riverway event. Start your ride from home, register to ride with the Bicycle User Group or Scooter group* or simply come straight to the final event location at Riverway, it’s the perfect way to start the day. Enjoy your ride and arrive at Raintree Grove at Riverway between 8am and 11am

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and take advantage of the Bling your bike Station, QLD Police bike engraving, Bike Safety Checks, Bicycle Maintenance Station and more.

Nature Play

Saturday 29 April, 9–11am Ross River Bush Garden and Landcare Nursery, River end of Thompson St, Mundingburra We’ve gone from being a generation of kids who used to spend most of their weekends outdoors playing with their mates, to raising a generation whose favourite pastime is sitting in front of the Xbox or YouTube in the family living room. While there are valid reasons for the transition – child safety, stranger danger and traffic – there are ways of getting out and active in nature and having some good free fun. Join us for Nature Play and get back to the great outdoors! Activities on the day include: • Leaf necklaces • Scavenger hunt • Stick & bark painting • Learn to plant a seedling* • Repot a seedling* Registration is required, visit whatson.townsville.qld.gov.au to register. Free gift pack for those who register!

Get Outdoors and Get Active in Townsville Take the path less travelled…and venture to one of Townsville’s amazing outdoor locations! Council offers a range of outdoor walking trails and paths including: • Riverway Circuit • Rowes Bay to Pallerenda • Ross River Parkway Alpins Circuit • Wetlands Circuit • Anderson Botanic Garden Circuit • Castle Hill • Queens Gardens • Palmetum Botanic Gardens • Dan Gleeson Memorial Gardens • Magnetic Island • Townsville CBD Heritage and Cemetary Trails • Jezzine Baracks Port to Pallerenda Track Explore an oasis in the city Anderson Gardens, The Palmetum and Queens Gardens provide the perfect setting to participate in a walk, run, jog or ride. Admire the hot pink lipstick palm avenue at the Palmetum, the World Cycad Garden at Anderson Gardens and the Buddha Bamboo at Queens Gardens, and much more.

Outdoor Gyms Did you know we have outdoor fitness equipment available around town? Have a go on your own or get a group together – perfect for all ages and fitness levels. You’ll find outdoor gyms at these locations: • Western Lions Park, Cranbrook • Soroptimist Park, Pallarenda • Sherriff Park, Mundingburra • The Strand • Riverside Green Park, Douglas • Kiewarra Park, Douglas • Charles Moroney Park, Kelso • Kalynda Chase Fitness Trail, Bohle Plains • Bremer Park, Bohle Plains • Broadmeadows Park, Deeragun • Sanctum Park, Mount Low Want to keep up to date with the latest in maintaining an Active and Healthy lifestyle? Council’s Active and Healthy Update e-newsletter is a great way to keep up-to-date with the latest news in the field of sport, fitness and recreation in our city. Sign up for Active Update on council’s website and receive all the latest fitness advice, events, recipes and more directly to your inbox each month.


april 2018

free fitness + activities For more information or to register visit townsville.qld.gov.au SUNDAY

MONDAY

TUESDAY

WEDNESDAY

THURSDAY

FRIDAY

SATURDAY

1 DIY Easter Egg Hunt Get the family active and hunt for your Easter eggs! Hide them in the back yard or even your local park!

2 Lounge Workout Couches aren’t just for sitting! You can do push- ups with your hands on the couch, tricep dips, squat to sit. Try 12 of each.

3 Have a Wheely Good Time Dust off your bike, scooter or your skateboard and roll the river pathways or the Strand.

4 #GC2018 Let the Games Begin! 5-10pm Jezzine Barracks Get along to the Commonwealth Games Opening Ceremony on the big screen.

5 Hill Walking Challenge yourself to walk a hill! Check out Castle Hill, Mt Stuart or Jezzine Barracks.

6 Move Your Feet for a Healthy Heart 6.45am Stockland, Alfred Street Carpark Join the Heart Foundation Walkers and walk in the air conditioning.

7 Festival 2018 Cricket Action 10am-5pm Strand Park Test your cricket skills in the inflatable nets. All welcome!

8 Explore our Tracks and Trails Jump on Council’s website for a full list of Walking Tracks and Trails around the City and try one out!

9 Festival 2018 3on3 Basketball Community Day Old Bowls Club, The Strand. Free court play, free throw competition and more. Check Council’s webpage for information.

10 Cheap Tuesday Workout Bust out the tin tomatoes and do 3 sets of 20 Squats, Shoulder Press and Sit Ups. Or do step ups with bicep curls!

11 Festival 2018 AFL Action 10am-4pm Strand Park Put on your running shoes and and get ready to catch! Fun for all.

12 Walk with the Annandale Walkers 7-8pm Annandale Shops, corner Marabou Dr and Yolanda Dr Night walking is great!

13 Festival 2018 Beach Netball 10.30am-7.30pm Strand Park Beach Try out netball on the beach.

14 Festival 2018 Speedminton 11am-6pm Strand Park Beach Come and try Speedminton on the beach.

15 #GC2018 Closing Ceremony 4-10pm Jezzine Barracks. Walk to the Commonwealth Games Closing Ceremony and enjoy the festivities.

16 Come & Try Goalball 11am-3pm Townsville Stadium All ages and abilities welcome. A fun game to test your senses!

17 Outdoor Fitness Workout Find an outdoor fitness station on Council’s website and head on down for a free workout.

18 Boxing Class 6am The Strand 5.45pm Riverway Join in on a fun, free outdoor workout – register now!

19 X-Training Session 6am Riverway 5.45pm The Strand Registrations required via Council website.

20 Active Travel Day Park further away from your work/ school and walk the rest of the way; or ride your bike and save fuel!

21 Support the Cowboys 7.30pm 1300Smiles Stadium Park away and walk to the stadium to support our team as they take on the Titans.

22 Ride to Riverway 8-11am Raintree Gr, Riverway Cycle, scoot or skate down for a wheely good morning! Prizes & giveaways up for grabs.

23 Play time at your local park Kick a ball, throw a Frisbee or just explore in Townsville’s great outdoors. There’s so many parks to enjoy!

24 X-Training Session 6am Riverway 5.45pm The Strand Fun & free with Live Life Get Active – register now.

25 Honour the ANZAC’s The Strand/ Thuringowa Park the car a few blocks away and walk to the parade. Details on Council’s website.

26 Wheelchair Basketball 6-8pm Townsville Basketball, Murray Lions Crescent Challenge yourself and have a go!

27 Yoga 6am The Strand 5.45pm Riverway Unwind from a busy week – register now!

28 Park Runs 7am Town Square on Main Street, North Shore 7am Riverway Stadium Register online for the 5k course.

29 Nature Play Bush Garden Scavenger Hunt 9-11am, river end of Thompson St, Mburra Must register online for the tree workshops.

30 Boxing Classes 6am The Strand 5.45pm Riverway Get the week started with free boxing – register now!


PROFILE

WHERE ARE THEY NOW?

Each month DUO reveals the talented Townsville exports making their mark in the world. Know someone we should track down? Fill us in at editor@duomagazine.com.au

BROGAN CHIDLEY COMMERCIAL PHOTOGRAPHER

What’s your link to Townsville? I made the move up north from Mackay when I was 17 to study Graphic Design and Photography at James Cook University. Townsville was a great city to live in fresh out of home. Where are you now? I’m living right by the beach in Sydney and am a commercial photographer working mainly with clothing labels and modelling agencies. I recently shot a campaign in Uluru for The Iconic and have a trip to Bali and New Zealand later this year to shoot with some exciting labels. My job

allows me to meet some pretty incredible people and travel all around the world. Previously, photography has allowed me to work as a cruise ship photographer sailing out of New

KIMBERLEY LYSONS

Image: Chanel Baran

ARTIST/CONDUCTOR

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What’s your link to Townsville? I grew up in Aitkenvale (my Canadian parents moved to Townsville in 1985) and loved venturing down to the river or beach any time I could. After I graduated Year 12, I studied design in Brisbane and ventured abroad to Canada and the UK. I returned to Townsville in 2013 to study teaching at James Cook University, with the aim of becoming a specialised music and multi-disciplinary arts teacher. I worked at Hermit Park

York City on the Hudson River, as a head photographer at online retailer Princess Polly, and live in London assisting on some of the industry’s biggest photo shoots. Living overseas and moving

State School as a Year 2 teacher then at Townsville Grammar (Primary) as Classroom Music Teacher and Choir Conductor. I absolutely loved my time teaching in Townsville because of my beautiful students. Leaving my positions at both schools were two of the hardest decisions I’ve ever had to make. Where are you now? I’m the conductor of The Lion World Music Choir in East Brisbane and am performing in, and managing, Band of Dawn. I’m finally writing music again and have just started up my freelance art, print and design business MADE by KD, so I can work more flexible hours. I live in an inner-city suburb of Brisbane quite close to Paddington, which is a lovely spot for op-shopping, antiquarian-ing, organic food-ing and coffee-ing! What’s your next project? I’ll be commencing a multidisciplinary arts facilitation and teaching role a little later in the year.

around has always allowed me to set new benchmarks and grow as an individual, but now I feel Sydney is a great place to call home and grow as a commercial photographer. How did your time in Townsville set you up for success? My degree was hugely important, in particular my lecturer Clive Hutchinson was a huge motivation in regards to fashion photography and inspiring me to take the leap… I love what I do and look forward to what the year ahead brings! Do you still come back to Townsville to visit? Yes, my family live all up the coast of Queensland. CONNECT NOW

www.broganchidley.com

How did your time in Townsville set you up for success? Returning to Townsville in mid-2013 was a very important and well-considered decision. It was about taking a break from the hurly-burly of the music industry and laying down the groundwork for my teaching practice. My Year 2 students at Hermit Park were actually the ones who inspired me to get back into creating and not only teaching. They often said, “Why aren’t you still on stage Miss Lysons? We want to see you sing!” I thought to myself, wow… why not?! I’ve learnt in recent years that life is far too short to have any regrets. Be true to yourself. Let your voice be heard. Sustain yourself in this life to do whatever it is that brings you real purpose and happiness. That’s what success means to me.

CONNECT NOW

www.bandofdawn.com


PROFILE

BRENTON PAGE BASS PLAYER

Image: Jamie Byrne

What’s your link to Townsville? I was born and raised in Townsville and went to Townsville State High School. Where are you now? I play bass in Brisbane band Osaka Punch. At the moment, we’re on tour with The Butterfly Effect. I’m the only band member from Townsville but two of the members are from Innisfail. We’re a bit of a multi-genre band, so we play a mix of funk/rock/metal/soul/pop. I also work as a mental health nurse when we’re not touring. I live in Jamboree Heights, which is a bit out of the city, so it’s quiet - which I like.

KATIE RICHARDS LEGALTECH ENTREPRENEUR

What’s your link to Townsville? I grew up in Ayr and went to St. Patrick’s College on The Strand. I spent a few years at James Cook University and North Queensland was my inspiration for developing Virtual Legal as I came to realise that a lot of people there couldn’t afford lawyers and tended to get their legal advice from their neighbour or at a barbecue, so it was generally incorrect. I wanted to create something to help. Where are you now? I spend much of my time in Brisbane but travel to Sydney and Melbourne, and then Europe

and New Zealand quite a bit. Our online law firm (Virtual Legal) is established in Australia and New Zealand and we have plans to launch in the UK and Ireland in the next five months. I speak at international tech events, run a few teams and manage finances, strategy and software build instructions. I have a fairly hectic life and my partner is very accommodating, plus he’s an I.T. expert on security so he’s been incredibly helpful with my software build. What’s your next project? In the next 10 weeks we’re launching a self-service legal platform for the public to manage their own legal work across family law, business law, property, trademarks and wills and estates. They can then zoom a lawyer in for a fixed-fee advice session (20 minutes) that’s recorded online and they get legal liability insurance for that advice session.

This will save the public up to 90 per cent on their legal work, but give them the same protection as using a law firm. How did your time in Townsville set you up for success? We reached out to many people in Townsville to tell us the key types of legal questions they face daily

How did your time in Townsville set you up for success? It gave me the chance to play music with some great musicians, such as Gemma Bauman, Andrew Elliott and Will Evans to name a few, and I had lots of support from my family. Do you still come ‘home’ to Townsville to visit? Yes, I love coming home to visit my family and friends. My sister just had a baby too, so I try to come back as much as I can.

CONNECT NOW

www.facebook.com/osakapunch

and we’ve answered all of them so there will be better quality answers to their questions at the next barbecue.

CONNECT NOW

www.virtuallegal.com.au

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Image: Tall Stories

PROMOTION

FRONT AND CENTRE

Townsville theatre-goers prepare for yet another bumper season at the box office. Here’s your backstage pass to what’s on… CLOCKWISE FROM ABOVE LEFT: Hungry Catapillar, The Gruffalo, Emerald City, Madame Butterfly, Death by Soprano, Babushka in Happily Ever After

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The programs are printed, the casts are rehearsing and the crews are conjuring up the latest mastery in lighting, sound and special effects. The scene is set for an unforgettable season of music, drama, comedy and kids’ entertainment right on our doorstep. Our beautiful Townsville Civic Theatre is currently getting a makeover for her fabulous 40th; but as they say, the show must go on! There’s still plenty to see at Riverway Arts Centre and C2 before the Civic’s re-opening. Townsville City Council’s Performing Arts Co-ordinator Katie said this year’s

theatre season included the rare opportunity to see some of the best Australian theatrical productions without having to leave town. “Australian National Theatre Live (ANTLive) has produced filmed versions of some of their live productions which are being shown at cinemas, digital theatres and arts centres across the country and Townsville is one of the lucky locations that gets to experience it,” she said. “We are so excited about the shows we have on offer with ANTLive. They are some of the country’s most exciting productions, and shows that we wouldn’t regularly

have the opportunity to see locally so it’s something really special for Townsville’s theatre lovers.” The ANTLive program includes David Williamson’s Emerald City, Liberty Equality Fraternity starring Rake’s Caroline Brazier and Rumpelstiltskin, a musical the whole family will enjoy. Of course, Townsville’s theatre calendar wouldn’t be complete without the ever-popular Morning Melodies in May, June, October and November, which will have audiences swaying in their seats to Songs of the Silverscreen and local vocalist Rachel Cairns.


PROMOTION

Tickets are also on sale for Riverway Sessions Death by Saprano in September and Babushka in Happily Ever After this October. “Riverway Sessions is a great chance to gather a group of friends and really make a night of it because the ticket price includes tapas before the show,” she said. Family Sessions tickets are also now on sale for some amazing productions which will see famous picture books like The Very Hungry Caterpillar and The Gruffalo come to life on stage. Councillor Colleen Doyle said she’s looking forward to a jam-packed season of high quality theatre. “The 2018 theatre season has a great mix of shows that really has something for everyone,” Cr Doyle said. “A strong children’s program, a great sprinkling of local talent and the state and national content is very interesting. I’m especially looking forward to the return of the Melbourne City Ballet’s production of Madame Butterfly! “With so much to look forward to it’s definitely worth becoming a VIP Member this year and reap the financial benefits and special offers we are rolling out throughout the season.” It’s just $10 to become a 2018 Theatre VIP Member. You just need to visit the Ticketshop Box Office at the Civic Theatre which will remain open during renovations with no changes to operating hours. CONNECT NOW www.townsville.qld.gov.au d u o m a g azi n e.co m . a u

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PROFILE

CATHOLIC EDUCATION’S NEW EXECUTIVE DIRECTOR

Jacqui Francis is looking forward to her new role leading one of the region’s largest employers.

“WHEN I VISIT OUR SCHOOLS AND SEE THE SMILING FACES OF OUR STUDENTS, IT REALLY INSPIRES ME TO STRIVE TO DO MY BEST IN MY ROLE,” JACQUI FRANCIS

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New Executive Director of Townsville Catholic Education, Jacqui Francis left the bustle of capital cities behind to join the Diocese in 2013, and says the local lifestyle makes this the best move of her career. Jacqui will take the reins of Townsville Catholic Education this month, leading an organisation of more than 2,400 staff who work in 29 schools and are responsible for the education and faith development of 12,000 students. “When I visit our schools and see the smiling faces of our students, it really inspires me to strive to do my best in my role,” Jacqui says. “There is something very rewarding knowing you have a part in that.” Jacqui has held the position of Director Organisational Services and Capability at Townsville Catholic Education for four and half years, following a successful career with major public sector agencies in New South Wales. “The drawcard for Townsville was really the opportunity to work with Catholic Education in a regional location,” Jacqui says. “I enjoy the strong sense of community.” “I often bump into people I know when I’m out and about and I like that – it’s not something that happens often in a place like Sydney, but rather the joy of regional living.” Jacqui brings to the position a strong commitment to her Catholic faith, and is an active member of her Parish and a member of her

Parish Pastoral Council. She has a Diploma of Teaching and Bachelor of Education as well as a post-graduate MBA degree. Her time at Townsville Catholic Education has allowed her to get to know the local communities in the Diocese, which spans from Mount Isa in the west, to Halifax in the north and Proserpine in the south. “One of my first priorities will be to spend time in all of our schools and meet more people in our local communities,” she says. “I believe that it’s important to spend time with our staff, students and other community members to listen and understand what they see as future opportunities and challenges in continuing to improve our schools.” Jacqui will officially commence in the position in early April, following the retirement of Dr Cathy Day.

Catholic Education Office 2 Gardenia Avenue, Kirwan 4773 0900 www.tsv.catholic.edu.au www.facebook.com/TownsvilleCEO


Prep schooling provides foundational experiences for learning by encouraging positive relationships between the family, the student and the college through fostering the skills required for development.

www.sctsv.catholic.edu.au


PROFILE

SET TING THE FOUNDATION

Prep sets the foundation for a child’s learning journey through the primary years. As one of Townsville’s most iconic primary schools, St Joseph’s School The Strand has educated generations of families throughout its 145 year history. Principal Timothy Ham says the school holds a special place in the heart of the local parish and community. “It’s a school that families belong to for generations and seem to remain connected with as time goes on,” says Tim. “I think it’s the feeling of genuine welcome and the sense of community that makes our school such as special place.” It’s a time of some change at St Joseph’s, with a program of works planned for the campus, including the newly redeveloped oval and playground areas. “It’s an exciting time as we are planning to maximise our location and footprint,” says Tim. “Another significant change this year is our Early Years program. “We know that student/teacher engagement is linked to student success. We also know that Prep is a very important year as it sets the foundation for a child’s learning journey and provides them with familiarity and confidence for the transition to Year 1.

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“This year we have had the opportunity to trial smaller prep classes, which has been very well received and has enabled our teachers to deliver a more focused learning experience for the students. The success of this trial means we are very hopeful of this continuing into 2019 and beyond.” “We are very fortunate to have such dedicated teachers who carry out the strong academic, cultural and pastoral traditions that are the hallmarks of our school.” St Joseph’s offers Prep-Year 6 as well as an on-site Kindergarten and Outside School Hours Care, providing families with options within the school community. “Our Early Years program is designed to instill confidence and a love of learning,” said Tim. “If this important formation year is right, it gives children the perfect step up in to Year 1 and sees them enter their formal schooling years with confidence and security.” To learn more about the Early Years program at St Joseph’s, contact the school on 4772 1973.


‘FIVE STARS’ TOWNSVILLE • EDITION 4 • APRIL 2018 OUR PHILOSOPHY • THE THREE OF US • COMMUNITY STORIES

Our philosophy, see page 2.

The three of us, see pages 6 & 7.

Community stories, see pages 4 & 5.

Suite, Arcare North Shore.


Louise and Monty.

Our philosophy What we believe and recognise

Bringing our values to life

We recognise the innate human worth and dignity of each member of our community.

We believe our values come to life during each of our day-to-day interactions with one another.

We embrace and value difference and view old age as a blessing rather than an illness or deficit – a blessing to be celebrated by everyone.

Our team members take responsibility for their interactions so that clients experience full participation, self-determination, freedom, choice and empowerment to the greatest extent possible. This includes challenging any deeply held beliefs and attitudes that may lead to paternalistic treatment of older people, or an underestimation of their potential to contribute.

We believe that it is our duty to protect the citizenship rights of our older community members, including their human, legal, civic and consumer rights. In the context of close, respectful and committed relationships we act in solidarity with clients as they achieve full recognition and inclusion as self-determining, whole human beings. Our values reflect and articulate what is important to us. Our values are relationships, uniqueness, partnerships and flexibility.

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TOWNSVILLE EDITION 4 APRIL 2018

What we look for The outcome of our approach and our commitment to one another is that each member of our community experiences a sense of security, belonging, continuity, purpose, fulfilment and significance to the greatest extent possible.

INTERESTED IN VOLUNTEERING? EMAIL VOLUNTEERS@ARCARE.COM.AU


Spiritual care in a diverse world

Launch of ConnecTo, Arcare Keysborough.

On Wednesday March 21st, Arcare North Shore was host to a community seminar, ‘Spiritual Care in a Diverse World’, run by Meaningful Ageing Australia. Meaningful Ageing Australia advocates for the spiritual needs of older Australians. Spirituality in this sense does not mean religion, but refers to our sources of hope and strength; meaning; purpose and connectedness with self, others, creativity, nature and something bigger. The seminar, involving Arcare team members and volunteers, centred on developing and deepening participants understanding of spirituality and spiritual care.

After the seminar, residents and their family members got together for an afternoon tea with Merisa Holland, educator for Meaningful Ageing Australia. They reflected on their experience of ageing and aged care, in particular the transition into aged care. In 2017, Arcare Keysborough, in Victoria, was also host to the launch of Meaningful Ageing’s ‘ConnecTo’ – a spiritual assessment tool used in residential aged care, community care and palliative care.

Volunteer and join our community Are you someone who can make others smile and feel special? Do you feel satisfied knowing you have contributed towards making someone’s day more pleasurable? If yes, why not volunteer at our North Shore Community. If you are interested, please fill out the form below and drop it in to our North Shore residence. You can also reach us via email at volunteers@arcare.com.au or call 1300 075 236. Name:

Phone:

Email:

CALL 1300 075 236 OR VISIT ARCARE.COM.AU

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1/ A blessing by Kathy Willmington, volunteer Sanctuary Manors Community As a volunteer, I get to help others enjoy their life on a daily basis. Marjorie’s family now lives four hours away, so I came up with an idea of putting together a photo album full of photos of her precious grandson and family. Thanks to technology, I am able to communicate with the family regularly, download photos, print them and give them to Marjorie almost as soon as something amazing has happened. Each milestone is captured and then sent to me, and I can immediately have it ready as a surprise photo experience. Helping others to have a wonderful life is such a blessing, and Marjorie has provided many blessings to other people, team members, family and friends. 2/ Maroochydore models Maroochydore Community Marcelo, who works as a chef in the Maroochydore Community, enjoys photography, and he kindly organised a photo shoot for residents and their families.

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TOWNSVILLE EDITION 4 APRIL 2018

Clients who had their photos taken were absolutely thrilled to receive the shots, and they said they would give out copies to their families. It wasn’t long before word of the fantastic photographs got out. The rest of the Community are now looking forward to having their photos taken soon too. 3/ Mission in Action Parkinson Community The ladies from the Parkinson Community have been taking part in a wonderful project to help a charity called Mission in Action. Started by an Australian family, Mission in Action runs an orphanage in Kenya. The passionate Parkinson ladies have sewn beautiful, bright cuddle bears and hearts for the 110 orphaned children to cuddle and sleep with. They were so proud to have been involved with the project, and incredibly touched to have seen photos of their new friends with their homemade gifts. Dell said, ‘This project was so worthwhile, we enjoyed getting together and having a chat, then seeing the photos of the children with the hearts and teddies.

TO SUBSCRIBE TO FIVE STARS CALL 1300 075 236


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4/ My time at Arcare North Shore by Anne Huxley, volunteer North Shore Community I have been a volunteer at Arcare North Shore since August 2017. I come one day a week and assist Kathy in the lifestyle department. I’ve worked in aged care for many years in both aged care residences and in the community. I am particularly enjoying my time at Arcare as it allows me to spend quality time with the clients while enjoying fun activities and outings. I develop a friendship with clients. They share stories of their lives and families, and I also share with them my life and family. I recently spent some time with Joyce and Patricia; we had a laugh while we attempted to make up words in a game of scrabble.

5/ A world champion woodchopper Sanctuary Manors Community Phyllis was just 17 years old when she claimed the world title for women’s woodchopping on springboards. Growing up on a farm meant that Phyllis had to help get the jobs done, which included cutting wood for fires and logs to send to the timber mill. When Phyllis was 17, she was with her father at the pub where locals were expressing their concerns about the Mena Creek School struggling financially. A family friend suggested that Phyllis compete in the woodchopping competition to raise money. Her success in the competition helped the school greatly and it is still open to this day. Phyllis also impressed woodchopping communities globally after receiving several prizes for her remarkable talent. She still has a passion for the outdoors. She enjoys being close to nature and sitting out on her courtyard at Arcare North Shore.

CALL 1300 075 236 OR VISIT ARCARE.COM.AU

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The three of us An instant connection set the tone for what has become a rewarding relationship between Joan, Natalie and Carol. BY CAROL GRIST, NATALIE GRIFFITHS AND JOAN CROWSHAW

Carol, Natalie and Joan.

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LIKE ‘ARCARE AGED CARE’ ON FACEBOOK


Carol Grist Team member Joan is the youngest resident I support and I pop in all the time and make suggestions of activities for her that I think she’ll like. I facilitate her desires and give her ideas and then pass them onto lifestyle. Recently, we discussed the idea of the embroidery guild to come in to talk. We have trust and are open and honest with one another. We don’t put it on, it’s not an act. Before Dedicated Assignments, you were concerned that someone might slip through the cracks. You now know that no-one’s going to fall through and that you have great support from your care partners. Joan recently developed a bit of an allergy. It’s not a medical problem, just a slight annoyance. We’re all on to this and want to solve the problem as everyone wants her to be happy and well. We’ve now narrowed it down to the tea bags and are using the ones she used to use at home. Natalie Griffiths Family member Mum was out of her comfort zone when she first moved in, but seems much happier now that she knows the carers – especially Carol. It’s great that they talk to her like a friend and not a carer. Sometimes, instead of going downstairs for their break, some of the carers will pop in here and sit on the end of the bed and chat with mum. We call this place ‘the Ritz.’ Me and my sister were blown away when we saw it. We both want to move in! It feels like a community, we can come and have lunch here with mum if we want which is great.

Mum was a bit down the other day so she got her hair done. It was a perm and she looked amazing. She was beaming, like my mum from 15 years ago. Lindy did a great job and everyone noticed and commented. Me and my sisters are glad mum has this security because when she was on her own we were worried about her. We don’t need to worry about her now that she’s being looked after. All of the carers know my face and they know exactly where I’m going when I visit. It’s very reassuring. Joan Crowshaw Client We visited Arcare Helensvale twice before I decided to enter, and after I made up my mind, I was very excited to be joining a new community. I was initially overwhelmed, and at times under stimulated, but now I wouldn’t be anywhere else. Carol is my main dedicated carer. Actually, she is more like family than a carer. When we met, it was an instant friendship. Carol gets on my back and gets me going. We speak like friends, which suits me to a tee, as I prefer to tell people things in person. You need to have a rapport to do this. I appreciate the carers and we have a mutual respect, it’s hard work what they do. There’s not one person on the floor I wouldn’t know to chat to. Gary the cleaner, who loves a chat by the way, was my interior designer when I moved in. And the physio commented on the size of my TV, saying ‘at least I know where to watch the footy.’ I’m also the go-to FOXTEL person, as I’ve had it all my life. I like the continuity of knowing who’s coming to look after me. They know things without asking, little things like that. I’m a tea person and everyone knows it, so when I ring the buzzer at 3am because I don’t always sleep well, the nurse brings me a tea.

FIVE STARS subscription You have been reading the North Shore edition of our quarterly magazine, FIVE STARS. FIVE STARS shares the stories of our wisest citizens – while giving readers an insight into what life in aged care is actually like. If you would like to subscribe to our FREE 72 page magazine: call 1300 075 236, email marketing@arcare.com.au or fill out the form below and drop it in to our North Shore residence. Name:

Email:

Address: State:

Postcode:

Phone (optional):

CALL 1300 075 236 OR VISIT ARCARE.COM.AU

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Queensland Communities We also have residences in New South Wales and Victoria.

Arcare Caboolture

Arcare Eight Mile Plains

Arcare Helensvale

Arcare Helensvale St James

Arcare Hope Island

Arcare Maroochydore

Arcare North Lakes

Arcare Parkinson

Arcare Peregian Springs

Arcare Sanctuary Manors

Arcare Slacks Creek

Opening late 2018.

Arcare Pimpama Opening late 2018.

Arcare Springwood

Arcare Taigum

Arcare North Shore 77 Main Street, Burdell.

Call 1300 075 236 or visit arcare.com.au


COMMUNITY

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25 MAY–16 JUNE 2018

10 YEARS OF

VIVID SYDNEY 46

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PROMOTION

The multi-award winning Winter festival attracted 2.33 million people in 2017, cementing its position as the largest event of its kind in the world. In 2018, Vivid Sydney will celebrate its 10-year anniversary with an inspiring new program of amazing light art, cutting-edge music performances, creative talks, workshops and showcases.

Image: Mark Thiessen/Nat Geo Creative

Image: Destination NSW

VIVID LIGHT

The creative heart of Sydney will be illuminated from 6pm – 11pm every night with the Vivid Light program of projections, light sculptures and installations. Each one is designed to engage the senses and emotions with interactive and immersive light experiences.

Image: Image: Destination NSW

For melodic vibes, Vivid Music will again showcase a celebration of breakthrough performers and the best in current and future music leaders. 2018 will see over 250 music events held in venues across Sydney. Meanwhile Vivid Ideas is Australia’s most anticipated global forum for ingenuity and innovation and in 2018 will feature a carefully curated program of over 200 events.

Gaze in awe as the sails of the Sydney Opera House light up each night during Vivid Sydney in a spectacular display of light and colour from 25 May to 16 June. Follow the famous Light Walk around harbourside precincts as the city transforms into a night time wonderland through large-scale illuminations, light sculptures and 3D-mapped projections onto iconic buildings. Plan ahead to make the most of your Vivid Sydney experience and enjoy the best of Sydney in Winter.

VIVID MUSIC

Vivid Music showcases the best Australian and international acts at iconic Sydney venues, including Vivid LIVE at the Sydney Opera House featuring Solange, Ice Cube, Mazzy Star, Dreams: Daniel Johns & Luke Steele, Cat Power and Iron & Wine. Carriageworks will feature Grammy award winner, St Vincent, Curve Ball & Clipped, the music video festival. City Recital Hall is the home for the innovators in jazz series featuring Branford Marsalis, Kurt Elling, Madeleine Peyroux and Lea DeLaria. X|Celerate once again supports venues across the city to showcase both emerging and proven music talent, including the 12th birthday of Purple Sneakers at the iconic Lansdowne Hotel. A Vivid Music highlight is Heaps Gay’s Qweens Ball at the Sydney Town Hall. Special events include breakthrough artist Vera Blue at the Enmore, and a collaboration with the Art Gallery of NSW with ‘Vivid After Hours’ combining Vivid Ideas talks with three music performances from Haiku Hands, Air Land Sea and Goldheist.

VIVID IDEAS

Vivid Ideas invites you to workshop, collaborate and cultivate the fresh thinking that will drive the creative agenda across tech, design, entertainment and culture. In 2018, highlights include: Game-changers James Cameron, Jane McGonigal, Kriti Sharma and Dare Jennings. Chart the evolution of design at Semi-Permanent, Good Design and Future Homes. Shape your stories at Audiocraft and How to Build a Hit Podcast then enjoy the Clipped Music Video Festival. Finally, unite with social innovators High McKay, Sir Ken Robinson and IQ2 to make the future brighter. Plan your trip at vividsydney.com

CLOCKWISE FROM FAR LEFT: Vivid lit up the Sydney Opera House in 2017; Saltwater Croc light sculpture at Taronga Zoo, Vivid 2017; Avatar director James Cameron will bring his Vivid Ideas to Sydney; US singer Solange will appear for Vivid Live in 2018

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TRAVEL NEWS

BEAT JET LAG Light therapy has been shown to help with jet lag but until now it hasn’t been very portable. Luminette glasses ($249) are travel-friendly and, in the privacy of your own room, handy to put on for half an hour or so in the morning. If you do, science says your body will be much better able to cope with a new time zone. m.myluminette.com/en-au DESTINATION: Mauritius An Indian Ocean island nation, Mauritius is known for its magnificent beaches, lagoons and reefs. One of its hidden gems, the Shanti Maurice retreat, is spread over 35 acres of tropical gardens on the south coast of Mauritius Airport. Discover the healing benefits of world-class spa treatments, try a private class of yoga, a cooking lesson, meditation, or a spot of golf or dolphin watching. www.healthandfitnesstravel.com.au

CARRY-ON CLOSET Bring some order back to your travel wardrobe with the Solgaard Lifepack Carry-On Closet. This stylish carry-on suitcase comes complete with a patented built-in shelving system ready to hang in a closet. Prices start at $299. solgaard.co

BUILT-IN GPS Bluesmart Series 2 luggage is seriously smart. Not only does it have a built-in GPS and phone-operated lock but it can also charge your devices and weigh itself. www.bluesmart.com

ULTIMATE SELFIE A pocket-sized drone with a five-megapixel camera, the AirSelfie Drone ($340) can fly up to 20 meters away to capture a full-view selfie. Perfect for high-tech travellers who want to capture every moment. www.airselfiecamera.com

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Hillside living. Homesites selling fast. Now you can live surrounded by nature at the foothills of Mount Louisa at Hillside Gardens. This brand new boutique estate of only 38 level homesites is ready for you to build your new home.

HOU PACKAG SE & LAND ES AVAIL from som ABLE e of To most pop

wnsville’s ular build ers

9-17 Thorn Street Mount Louisa A modern residential estate, Hillside Gardens is located at the foothills of Mount Louisa close to schools and shopping and just 13 minutes to the Hospital, Lavarack Barracks and James Cook University.

$20,000 FIRST HOME OWNERS GRANT available to eligible buyers

With new release land selling fast from just $157,500, Hillside Gardens offers the ideal location to create your new life. Visit Hillside Gardens and you’ll be impressed. Take Greenview Drive into Thorn Street and follow the signs.

Call Nicky Faulks Ray White Kirwan 0403 023 663 hillsidegardenstownsville.com.au


NEST DISCOVERIES

BATHROOM BLISS

Get the look and feel of a luxury day spa in your own home.

KC Pendant Light by Karen Cunningham for JamFactory www.jamfactory.com.au

Egyptian Indulgence Towels $39.95 www.bedbathntable.com.au

Beacon Lighting Ledlux Reflextion Round Mirror www.beaconlighting.com.au

Mark Tuckey Eggcup Stool www.marktuckey.com.au

Melbourne Table Company Ladder Rack 2 www.melbournetableco.com Photo: Lucy Grant

Napoli Bath, Victoria + Albert $5695 www.vandabaths.com/aus

Amalfi Coast Liquid Hand Wash in Sea Mist

Amalfi Coast Body Bar Sea Mist www.glasshousefragrances.com

Soak Society Rose Wellness Soaks www.soaksociety.com Photo: Mayne Marketing

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NEST OPEN HOME

WOOLLOONGABBA GARDENHOUSE

TOP Although open windowed and spacious, the bedroom maintains a secluded ambiance due to the surrounding flora.

ABOVE The main space offers connectivity as well as privacy.

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NEST OPEN HOME

With the combination of cost-effective, contemporary thinking the owners of this house have given a new meaning to garden house. Taking advantage of the already existing back yard and utilising multi-purpose furniture, this inner-city suburb garden house provides the perfect balance of a fresh, innovative, family atmosphere.

BELOW Different levels of the house offering the option of privacy. RIGHT The colour scheme of the walls co-ordinate with the urban inspired frame that wraps around the entire garden house.

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Searching for a sustainable alternative to the urban sprawl, REFRESH* has developed a model of infill-development that sensitively increases density of urban areas, which is branded ‘my gardenhouse’. Located in a Brisbane inner-city suburb, this project is an example of how such a gardenhouse has transformed the often un-utilised backyard into a multi-generational home to cater for different life stages. Following the slope of the land, the sequence of indoor, outdoor and hybrid spaces offer either integration and connectivity, or separation and privacy, to allow for maximum flexibility. The neighbourhood is characterised by traditional Queensland cottage-style houses, of which many overtime, have been renovated and extended.

In consideration of the context, the design embraced traditional materials, including corrugated metal, weatherboards and timber elements, while simultaneously expressing a contemporary shape. To achieve the brief within a small budget and maintain architectural integrity, strategic direction was used to build a cost-effective and innovative solution. One strategy was the double use of spaces, which lead to combine the kitchen island bench with the dining table, and incorporate the laundry within the powder room joinery. Another solution was to use burnished concrete to avoid costly tiling, polishing of the slab or form-ply to enable the design of custom joinery, while avoiding the usually costly finishing.


NEST OPEN HOME

LEFT The array of stylish lighting represents not only the urban sprawl of the house but reiterates the multi-purposefulness of the house. ABOVE RIGHT Corrugated metal, weatherboards and timber elements are utilised to maintain the traditional atmosphere of the surrounding neighbourhood. BELOW RIGHT A modernistic colour scheme, traditional building materials and connectivity to the existing yard is combined to create the bathroom.

PROJECT TEAM REFRESH*DESIGN Brisbane http://refreshdesign.com.au https://www.instagram.com/refreshdesign/

ROGER D’SOUZA www.rdphotography.com.au @rogerdsouzaphotography

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THIRD FORM AUTUMN 18 | REFINED URBAN

FEMININE W W W.T H I R D F O R M . C O M . A U @T H I R D F O R M #THIRDFORM

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Dreamweaver tie-up dress $210


EDGE Linger on jump suit $220

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Part ways bra-let $110 Part ways silk trouser $190

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Shadow play blazer $260 Shadow play wide leg trouser $190

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Ultimatum blazer $290 Shorts not available

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Oasis linen bra-let $120 Oasis linen trouser $190

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STYLE MY BAG

ALEKSANDRA KUCHARSKI ABOUT ME: My name is Aleks with a K because I am Polish. I am store manager of Surf Dive’n’Ski. I absolutely love it and everything that the store represents! I am a mother of three amazingly beautiful children. I have known my husband since we were six years old and have travelled to many places. We are settling in Townsville, which has been so good to us and our family. My children are my life but I love catching waves with my hubby on our standup paddle boards and going away with him to our annual music festival in Sydney. MY BAG a handmade woven basket! It’s my saviour when I have to pack for three little kids as well as myself! BOOK The Bronze Horseman by Paulina Simmons is the BEST book of all time. I’ve read it four times and still can’t get enough of it. I hate brushing and spending time on my hair… so this SALTY SPRAY is my best friend! Moving to Townsville from the Gold Coast let’s me still have my beachy hair! HEAD PHONES from my husband… I love listening to music and Trance is something we share together and our thing – he downloads podcasts for me because I’m terrible with technology. My PHONE CASE is a special birthday gift from my best friend of 23 years sent me for my birthday. We now live thousands of k’s apart so it’s my special connection to her. LIP BALM I love the outdoors. The sun is my life so I need to protect my skin. PEN My children gave me for Mother’s Day. They chose this gorgeous white feather pen as my favourite colour is white and I love anything tribal and spiritual. My MINI DRAWING JOURNAL for creating new simple tattoos to add to my collection of body art that represent me and my family. I love to draw and design! SHELL My children always collect shells at the beach. My bag always has some I’m keeping safe for them! When my husband and I went to Fiji on our honeymoon we brought back a beautiful huge shell from local villagers who found it diving – it’s the one

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thing we treasure – more so then our wedding rings! TURKISH TOWEL You never know when your kids decide to get wet. It’s lightweight, versatile and looks good!

COFFEE CUP I’m a coffee lover and never leave the house without a take-away cuppa! I think becoming a Mum makes you a coffee addict.

MY LOCKET symbolises my love for the coast and my family. My three children were all home birthed in the water and when I was in labour I was on the beach until going home and having my husband help deliver my babies. So the ocean is very special to us and little fishies remind me of my waterbirthed children. STAINLESS STEEL STRAW I am environmentally mindful and hate using plastic to drink from. Especially for my kids. AVIATOR SUN GLASSES My must haves even when diving under waves or in my pool – I always have them! These are seeing their last days though! Very bruised and battered but I am just not me without them. SUN BUM BABY ZINC Not only do I carry this everywhere I go to protect myself – but I have three little kids to look after from the sun as well. Being an all natural product ticks the boxes for me! HAT Sun, surf and sand and always a hat! Lead by example and be sun safe – but you have to look good too!


STYLE

Meet the George & Matilda collection, designed locally with natural style R ANG E OF ST YLE S AT $159

TOWNSVILLE 246 Ross River Road Ph 07 4779 7433 AYR 137 Queen Street Ph 07 4783 1361 georgeandmatilda.com.au

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STYLE

DENIM DAZE Our brand new salon is now open at 657 Ross River Road Kirwan. Call in and experience the difference!

Country Road Dark Wash Denim Jacket $169 www.countryroad.com.au TK Maxx Denim Midi Skirt $24.95 Ph. 4728 2444

NEW SALON 657 Ross River Road Kirwan 4725 3533 www.sizzashairandbeauty.com.au Stockists of Redken, Image Skincare, Pureology and GHD Alexachung Denim Slingback Pumps $420 www.net-a-porter.com/au/en/ Country Road Vintage Logo Tote $89.95 www.countryroad.com.au

Diesel Fastback Blue Analogue Watch $239 www.theiconic.com.au

G-Star Raw D-Staq Deconstructed Denim Jacket $300, Core Polo $130, Elwood High waist Boyfriend 7/8-Length Jeans $230 www.g-star.com/en_au

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N o w

i s

c a l l i n g

Best SUV over $50K 2017. The Audi Q5.

“The latest Q5 is roomy and delivers the driving position and ambience premium SUV shoppers are looking for.”

– carsales.com.au panel of judges.

Visit Audi Centre Townsville to find out more. 15-17 Bowen Road, Townsville | Tel. 4729 5295 | audicentretownsville.com.au

Audi Vorsprung durch Technik Overseas model with optional equipment shown.


HEALTH NEWS

Sole Sensation Nike has updated their signature Flymesh upper for enhanced breathability and a feather-weight fit, in the new Air Zoom Pegasus 34 Running Shoes ($180). Premium foam cushioning creates a responsive feel underfoot and flywire cables wrap around your arch for a snug hug. www.theiconic.com.au

Natural Anxiety Relief Australian health and beauty company, Unichi Wellness, has unveiled Saffronia, the only pure saffron supplement to focus on emotional wellbeing. Using 100 per cent natural ingredients, Saffronia is clinically

proven to be effective in combating anxiety, depression and Premenstrual Syndrome (PMS) as demonstrated by double-blind tests conducted in Australia and overseas. Available at Priceline stores nationally for $49.50 for 60 tablets.

Let’s Talk Carbs In A Fat Lot of Good Dr Peter Brukner gives the lowdown on carbs, fats and proteins — what they do, which we actually need and how much. There’s a selection of low-carb, healthy fat recipes to get you started and tips on reading food labels so you can make smarter choices. www.penguin.com.au

Blast from the Past Australian active wear brand The Upside has adopted a retro vibe for Autumn/Winter 18, playing with primary colours. Creative Director Jodhi Meares says the collection was inspired by vintage sportswear, which she collects. We’re loving her bomber-style Sal Knit Jacket ($269) and Balboa Yoga Pant ($139). www.theupsidesport.com

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Run Free Free your run with Jaybird’s RUN True Wireless Sport Headphones ($249.95). Sweat-proof and water-resistant, they deliver customisable music from two wireless headphones that also allow you to access Siri and take calls. www.jaybirdsport.com


HEALTH

HEALTHY LIVING

Healthy living, it’s like trying to define ‘normal’!

Practitioner

Kirsten Bulgarelli

Pure Core Nourishment

In the past I have been accused of being abnormal (once or twice…), I always ask them to define ‘normal’! So, define living healthy? Some people see living healthy as following the rules: eating more vegetable, fruit, wholegrains, eat lean protein, reduce fats intake, and exercising for 30 minutes a day. Others believe healthy living is pushing your body to its limits, long hours of exercise, setting goals

and achieving them. Some swear by a visit to a health spa. While others still choose chemical free, no plastics, no meats, no alcohol! Yoga! Pilates! Mediation! CrossFit! Where does it end? A friend of mine expressed her sheer torment at the idea of being healthy. There are too many rules: do this, don’t do that, make sure you take 10,000 steps! The extra pressure these things added to her life was increasing her stress levels beyond ‘normal’. She then told me she stopped doing any of it, yes, she would like to exercise but fitting it into her day was not possible. So, is it worth ‘Keeping up with the Kardashians’ trying to achieve healthy living? It’s true, healthy living requires balance. For me, healthy is a lifestyle, a choice, it’s about giving your body what it needs to survive and thrive in the form of nutrient dense whole foods. This is non-negotiable. Our body is made up of 100 trillion cells whose only role is to keep that body alive. Cells make up organs and organ systems make up our body. To make energy, cells need a complete gamut of nutrients.

Without mindful nutrition, cells falter and energy production diminishes, which in turn effects the organ systems, decreasing the body’s ability to detoxify. With limited detoxifying ability our cells are unable to repair or rebuild, organ systems become dysfunctional and symptoms of disease emerge. Mindful nutrition can help to prevent and heal this situation. Nutrient dense foods provide sustenance (like an internal hug): • vitamins and minerals for muscle/nerve function • immunity •e ssential fatty acids for brain function, fat-soluble vitamin absorption, cell structure, energy • controlled blood sugar handling • i mproved organ function and system wellness These examples barely scratch the surface of the importance of nutrient dense foods, but you get the idea. Proper hydration is essential. Our body contributes up to 7L of fluid towards digestion per meal and is slowed considerably

when dehydrated. Dividing your body weight, in kilos, by 30 will give you a starting point of litres required, however in this climate a little more is needed. Mindful practices – Yoga, meditation, anything that helps you to switch off, art class, woodwork, fishing, a workout, jelly wrestling, whatever! This is a judgement free zone for others and of ourselves, be kind and own it, whatever ‘it’ is! Living healthy is, and should be, an individual quest, for each and every one of us. No two exercise routines, nutrient regime or mindful minutes should be the same. Be forgiving and make small changes. Or if it’s all too overwhelming, take a step back, ask for help. Believe you deserve good health and believe you can achieve it, it is your birth right. Above all it is a lifestyle, take the stress out of Healthy Living and remember to enjoy each day, every day.

ST I L L ST R U G G L I N G W I T H YO U R H E A LT H ? ST I L L AS K I N G W H Y ? Pure Core Nourishment is the only Functional Nutritional Therapy practice in Townsville that specialises in understanding the why. Are you ready to put the pieces of your health puzzle back together? We are too! PCN is now expanding our team to offer support 7 days a week with evening appointments now available. Visit www.purecorenourishment.com.au/ for more information

11 Echlin Street West End Townsville

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HEALTH

ORTHODONTICS, WELL-BEING AND QUALITY OF LIFE Orthodontics can provide more than just straight teeth

life. This area is fascinating and one an Orthodontist is privileged to be involved with every day in practice.

Orthodontist

Desmond Ong

Townsville Orthodontic Specialists

Most adults will clearly remember their childhood. Thankfully for most of us, happy memories will flow into our minds. However, even the most self-assured and confident adult is still likely to have struggled at some point during their teenage years with self-doubt and possibly self-esteem issues. This time involves physical, psychological and social maturation, in addition to developing an identity and independence. This stage of life can be exciting, confusing and complex and often presents unique challenges for both the individual and the family unit. Many studies have investigated the impact which orthodontic treatment can have on a patient’s overall well-being and quality of

Which Factors Contribute to an Individual’s Well-Being? In addition to general health factors, an individual’s overall ‘well-being’ consists of a combination of psychological and social well-being factors. Psychological well-being reflects how content we are with ourselves, however, social well-being is affected by how we interact with other people. Personality features, along with numerous other factors, can influence an individual’s psychological well-being, which includes their self-esteem and overall satisfaction with life. Studies have shown that selfesteem is least stable during early adolescence, however, that stability progressively increases into early adulthood. Social Well-Being and Orthodontics Several studies have found that young people with orthodontic problems (e.g. significantly crooked and/or protrusive teeth) are

dissatisfied with and have a sense of shame about the appearance of their teeth. Unfortunately, this perceived feeling of being unattractive or different may be intensified by supposed societal ‘norms’, peer group pressure and images in the media. Many studies have sadly reported teasing of young people due to the appearance of their teeth and examples have been found in many different societies and cultures. Fortunately, orthodontic treatment has been shown to alleviate this problem. Quality of Life and Orthodontics The World Health Organisation (WHO) defines quality of life as; “an individual’s perception of their position in life in the context of the culture and value systems in which they live and in relation to their goals, expectations, standards and concerns”. Studies have demonstrated that an individual’s quality of life can be affected by their oral and dental conditions (i.e. oral healthrelated quality of life). Recent research on adolescents aged between 11–15 years, have found that orthodontic problems

appear to have a negative impact on the individual’s quality of life. Other studies have found that individuals who have undergone orthodontic treatment had a better oral health-related quality of life than individuals who have not undergone orthodontic treatment. There is no doubt that quality of life is multifactorial in nature, therefore more focused research is continuing. How an Orthodontist Can Help Correction of orthodontic problems can lead to significant dental health improvements for individual patients. Although alignment of crooked teeth is not expected to radically change an individual’s psychological well-being, orthodontic treatment may allow individuals to cope more effectively in social situations, by removing anxiety relating to the appearance of their teeth. As an Orthodontist, I feel greatly privileged to be part of the teenage years of my patients. It is truly rewarding to see my patients become wonderful and wellrounded young adults. I am very grateful for the confident and happy smiles I see each and every day. References available upon request.

“Did you know? Researchers have found that there are actually 19 different ways of smiling!”

Dr Paul Hanrahan | Dr Geoff Stanton Dr Linda Ton | Dr Desmond Ong 17 Martinez Avenue The Lakes Townsville | 4775 4433 admin@tsvortho.com.au www.tsvortho.com.au

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HEALTH

FREE HEARING TESTS? YOU’D BE DREAMING!

When it comes to hearing tests, the old saying; “No such thing as a free lunch” rings true.

Principal Audiologist

Grant Collins Clarity Hearing Solutions

You may have seen some companies advertise free hearing tests or screens and wonder what the benefit of these might be. It all comes down to the difference between a screen and a test. What’s the difference between a hearing test and a hearing screen? A screen is a simple assessment of hearing that may indicate if there’s a loss present, but not how that hearing loss manifests itself. A screen takes from 5 to 15 minutes.

Free screens are problematic in that they are usually conducted in environments that are noisier than a clinical consult room and with equipment that may or may not be accurately calibrated or suitable for the screening. This means you can get a highly inaccurate result that may: a. Alarm you unnecessarily b. Not accurately detect any presence of hearing loss c. Lead you to seek rehabilitation that you may not actually need A proper comprehensive hearing test for rehabilitation purposes takes up to an hour to complete by a qualified audiologist. These rehabilitation assessments should test, not just for hearing loss, but also for auditory processing issues and for how well you hear speech in noise. This allows the audiologist to determine the styles of hearing aids and the features within devices that are going to be beneficial for your hearing loss. The hearing test should also include a case history discussion with you to help accurately

establish your communication needs, which also helps identify what style and features are best suited to you and your lifestyle. Finally, the assessment should then take it one step further by testing your hearing again with hearing aids to determine what benefit you personally get from hearing aids. Some people don’t get any benefit at all due to the nature of their hearing loss. But it’s free, so what’s the harm? That’s where the saying “There’s no such thing as a free lunch” comes in. All those free screens, the time spent by staff, the cost to set up screening stations etc. It all has to be paid by someone and that someone is usually the patient needing hearing aids. If the screen indicates a hearing loss, you will be asked to undergo a full assessment, sometimes for a fee. If you do need hearing aids then the cost of those hearing aids will most likely be inflated. Or the clinician will attempt to upsell you to a technology level you don’t need at a greater price. You

may even be pushed into buying hearing aids even though you’ll get little or no benefit from them. All to cover the time and expense of all those free hearing screens given away… not just yours. If you do decide to undertake a free screen, ensure you compare any quote for hearing aids they give you (and sometimes you have to ask for it) before you buy. Remember, even if you undertake an assessment with one provider, it doesn’t obligate you to purchase your hearing aids, from them. With thousands of dollars difference in hearing aid prices between some clinics, when it comes to hearing aids, it pays to compare.

Keep hearing loss your secret! The Discreet Insera™ Hearing Aid from Unitron is Here Your Insera™ hearing aids are designed R New, improved IIC design for specifically for you, and if your hearing reliability and longevity needs change in the future, you can easily R Expert, comprehensive upgrade the technology features to a level assessment, diagnosis and fitting that works with your lifestyle. from Clarity Hearing’s Masters level R Custom-moulded Invisible In Independent Audiologists Canal (IIC) style digital hearing aid R From $2,090 a pair for IIC for to fit your ears comfortably privately funded patients plus $300 R Fine-tuned for your specific hearing comprehensive assessment and loss needs fitting from Clarity Hearing

Call 4779 1566 to book www.clarityhearingsolutions.com.au

R FREE for eligible pensioners and veterans1 including comprehensive assessment and fitting from Clarity Hearing R No referral needed

Actual Size

1 See http://www.hearingservices.gov. au/ or call us for eligibility requirements. T&Cs apply.

For better hearing, the solution is Clarity.

Hermit Park 266 Charters Towers Road | Condon 60 N Beck Drive

Independent Advanced Hearing Aid and Audiological Specialists

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HEALTH

BEAT PROCRASTINATION (TODAY, NOT TOMORROW) You cannot escape the responsibility of tomorrow by evading it today – Abraham Lincoln

Clinical Psychologist

Lydia Rigano Fulham Consulting

Procrastination is the enemy of results. The funny thing is, we all know it is deeply frustrating. No one likes to procrastinate. No one enjoys not getting things done. And yet, for so many, procrastination is a repeat pattern in their life. I had a friend at university who throughout the semester, was the coolest guy in town. Relaxing, going out, toga parties, enjoying himself. All while falling increasingly behind with his studies. Then, about a week or two before exams, he would start to panic. “Why didn’t I begin earlier?” He would chastise himself, feel

very anxious, pull all-nighters. Basically, freak out. His story is not unusual. Research shows that when you procrastinate, you might feel good in the short-term but you will suffer in the long-term. It doesn’t really matter why you procrastinate. Some love the pressure of deadlines. Some are underwhelmed by boring tasks. Some are afraid to fail so they put it off until the very last moment. One thing that all procrastinators have in common is that procrastination has a price and studies have related it to: • Anxiety • Stress • Depression • Irrational beliefs and • Low self esteem Chronic procrastination is not merely innocent habit or a quirky character trait. It can be a sign of poor self-regulation and it can become a problem that pervades different areas of life with the same results – distractions, other opportunities, fear of failure, negative self-talk all get in the way of getting things done.

Beating Procrastination Firstly, will power alone does not work in overcoming procrastination. We think we can be mentally strong, “Next time will be different”. But if you’re a habitual procrastinator, you can’t help but delay tasks. The truth is, procrastination has little to do with what you’re trying to do – small or big, it can always wait until later. Willpower Doesn’t Work. Systems Do. What helps is a system for doing tasks. A lot of people shy away from routines, systems and frameworks because they want to have “freedom”. The fact is, if you want to get things done, you do need some structure and rules. A few productivity tools that have been demonstrated to be effective, especially when combined include: • Establishing routines • Self-imposed deadlines • Time limiting tasks • Embracing accountability (commitment with friends or a psychologist) • Working in intervals with detachment breaks

Ready to stop evading responsibility? Our psychiatrists and clinical psychologists can help.

• Exercising 30 minutes a day • Maintaining a healthy diet and getting enough sleep • Eliminating distractions • And most importantly, tapping into internal motivation The deadlines create urgency; accountability creates responsibility; working in intervals improves your focus; exercising, diet and sleep gives you more energy; and eliminating distractions limits temptation. Once a task is completed, there is a sense of satisfaction, achievement and pride. But there’s no ‘productivity system’ that can help if you don’t have an inner drive. People over-complicate this concept, but it’s simple: Why do you do what you do? If you know why you’re doing something, even the most annoying tasks become bearable. If beating procrastination is something you struggle with or you’re not sure of your “Why”, then speaking with a clinical psychologist can help to untangle the obstacles in your way to getting stuff done.

Friendly. Private. Clinical Psychologists & Psychiatrists For more articles like this and psychology tools to live well visit

www.fulhamconsulting.com.au 5 Fulham Road Townsville Phone 47 285 209

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DDUO UO M AG A ZI N E MAGAZINE

TOW N S V I L L E ' S BEST NDIS P R OV I D E R S P R E M I U M A D V E R T I S I N G F E AT U R E 2 0 1 8

This special section is designed to help by featuring some of Townsville's best NDIS providers. These businesses successfully support people with disabilities, their families, carers and the local community.

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T O W N S V I L L E ' S B E S T N D I S P R OV I D E R S

A HEALTHY REACH

Putting the care back into healthcare for everyone; that’s AnG Health Services’ mission and they live by it. Growing up on a cattle station in central Queensland, Amy Gutterson saw the huge disparity in the provision of health services between rural and urban areas and knew from a young age that she wanted to do something to change that. “The opportunity to positively impact a person’s quality of life; I personally can’t think of a more rewarding occupation,” Amy stated. “I opened AnG Health Services with a view to providing a mix of occupational therapy services to greater Northern Queensland, which now includes Ingham through to Gladstone and west to Longreach.” A JCU-qualified occupational therapist, Amy started AnG Health in 2012 in Townsville following a

stint working around the country and fulfilling her goal of becoming an occupational therapy driving assessor. She said it was the perfect mix of community and professional opportunity which drew her to settling in Townsville and starting her ‘we come to you’ health service that the entire region could benefit from. “Last year, we expanded our services to accommodate the growing market offered by the NDIS,” Amy said. “As part of this expansion, attending to local identified needs, we bought a modified vehicle complete with the latest equipment. It’s an invaluable asset for our Townsville clients, who can utilise it for their assessments and rehabilitation.” “At AnG Health, we pride

COMPLETE CARE When independence, dignity and peace of mind is important.

At a new location in Currajong with a large, inviting showroom, Complete Mobility and Rehab is Townsville’s one stop shop for all mobility and independent living necessities. As a business idea conceived on a back veranda three years ago, company Director, Lissa Fleming couldn’t be happier about where they are now. “We have another Complete Mobility and Rehab showroom in Cairns; both stocking assistive technology equipment ranging from mobility scooters and wheelchairs to bedroom and bathroom aids from more than 50 suppliers, which really gives our clients choice,” Lissa explained. “If we don’t have it, we’ll do our best to source it. We pride ourselves on our unique

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ABOVE FROM LEFT: Occupational Therapists Amy Gutterson and Jenna Hinds

ourselves on rapid response times and our close relationship with the NDIS means we will continue to be an innovative player in the market, and keep on doing what we do best; provide superior occupational therapy services to our clients.”

personalised, customer service; helping clients meet their goals is our priority.” A Townsville local, Lissa has had more than a decade of experience in the business of ensuring the community’s ageing population are able to live comfortably and independently. As an NDISregistered provider, Lissa said their clients are able to reap the financial benefits of acquiring assistive technology, giving them a wider range of choice and control over their decisions.

Lissa Fleming

ANG HEALTH SERVICES

0402 651 951 www.anghealth.com.au

“Our equipment specialists have a broad range of specialised product knowledge; making what can often be a challenging decision, less stressful,” she said. “Moving to our new location has enabled us to provide extra room for our clients to trial equipment with freedom to move around as much as needed. It’s been a privilege and an emotional, heartfelt experience working with our clients to achieve independence and sharing their journey. We look forward to many more."

COMPLETE MOBILITY AND REHAB 10-12 Keane Street, Currajong 4725 9476 www.completemobility.com.au


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MAKING LIFE EASIER

The Think Mobility van flits purposefully about Townsville’s suburbs making life easier for locals with disabilities.

ABOVE LEFT: Think Mobility Townsville Manager Sonya Hill BOTTOM RIGHT: The Think Mobility Townsville Team

THINK MOBILITY TOWNSVILLE 239 Dalrymple Road, Garbutt 4728 1200 www.facebook.com/ThinkMobility www.thinkmobility.com.au

With consummate customer service professionals like Sonya Hill at the forefront of Think Mobility, people can rest assured they’ll be receiving the most reliable advice and prompt turnarounds possible. “I just LOVE to help people,” the newly promoted Townsville Manager stated. “Every call, order, request or action impacts people’s lives immediately. Knowing the advice and equipment I provided allows people to improve their quality of life and live more independently ignites my passion to listen, absorb and learn from the people around me.” Think Mobility sells and rents a comprehensive range of lifestyle and mobility aids to the general public as well as patients funded

by government schemes such as the Department of Veterans Affairs, Medical Aids Subsidy Scheme (MASS) and National Disability Insurance Scheme (NDIS). Sonya said they offer the widest range in North Queensland with the industry’s most knowledgeable staff on hand to help. “Our dedicated NDIS co-ordinator and product specialists on site help participants understand the different requirements for assistive technology; from basic daily living aids to complex wheelchairs,” she explained. “Also, our experienced service department provides ongoing repair and maintenance of equipment either at our store or

in the participant’s home.” As the first region in the state to participate in the NDIS rollout, Think Mobility (previously known as Independent Living Solutions) staff in Townsville were able to gain an early insight into understanding the expectations as a supplier of assistive technology, enabling them to deliver more accurate quoting that will assist in swifter approvals for participants straight off the mark. While their processes and relationships continue to evolve, Sonya said the most important thing is helping those faced with the challenges of day-to-day life. “The ultimate reward is seeing the most genuine joy, relief and gratitude from people who face different adversities become able; it’s amazing,” she concluded.

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WHEELCHAIR FIT FOR FUNCTION

At Enhanced Health Therapy Services, we know the value and vital importance of correct wheelchair scripting. Correct wheelchair prescription and seating improves a person’s psychological, physiological and activity related function. By utilising a well-fitted wheelchair, an individual may be able to interact more easily with their environment in order to carry out tasks which in turn can improve their overall sense of wellbeing and independence. Wheelchair prescription and seating is considered a technical and specialised area of rehabilitation ‘science’. It involves thorough assessment and a complete understanding of an individual’s condition/disability, functional impacts, where and how the wheelchair will be used and how it will be transported.

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What makes for the good fit of a wheelchair? A couple of key measurements/ considerations for proper fit of your wheelchair include: • Seat width – should be wide enough to accommodate the hips (in sitting) but not too wide that you stretch ‘over and out’ to reach the wheels to propel. • Seat depth – the wheelchair seat should end 2-5cm from the back of the knees to avoid blood vessel constriction and pressure injuries. • Seat height – when the footplates are adjusted appropriately there should be around 5cm from the footplates to the floor. If you need to propel the wheelchair

with your feet, the seat height should be such that your feet rest flat on the floor. • Backrest height – should be higher if you have trouble sitting upright on your own. A backrest should not rub on your arms when you are propelling the wheelchair. • Backrest width – slightly wider than your torso. • Axle position (button in the middle of your rear wheel) – should be in alignment with your shoulder. If you would like further information on wheelchair and seating prescription, please contact our team at EHTS on 4724 0953, via email: info@ehts. com.au or via www.ehts.com.au

Dee Hofman-Nicholls Principal Occupational Therapist

ENHANCED HEALTH THER APY SERVICES

4724 0953 info@ehts.com.au www.ehts.com.au


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YOUR FUTURE, YOUR WAY!

Start planning your goals today! Contact Cootharinga North Queensland and let us help you embark on your NDIS journey! As of today, Cootharinga has proudly supported many North Queenslanders on their National Disability Insurance Scheme journey, with the numbers expected to increase as the scheme continues to launch across the Far North. Cootharinga is urging North Queenslanders with a disability to find out whether they are eligible for funding through the NDIS and take their first steps towards setting life goals and improving quality of life. It’s never too late to become a participant of the NDIS and have choice and control over your future. That’s where Cootharinga can assist and help you to achieve the life you want!

Research has shown that as of 30 June 2017, only 58% of estimated participants had entered the NDIS in the Townsville Region. Cootharinga North Queensland CEO Peter Mewett said the NDIS is a completely new concept for most people and just knowing what questions to ask can be daunting. “But it doesn’t have to be,” said Mr Mewett. “People have approached us simply asking for information wanting a service provider who understands the NDIS and who knows North Queensland. That’s where we come in. “You are not on your own, we are here to help you learn from other North Queenslanders’

experiences and achieve the life you want.” To find out if you are eligible for the scheme is easy; by checking to see if you relate to any of the below. • You have a permanent impairment • You can’t join in activities or do things without assistive technology, equipment or home modifications • You usually require help from others to join in or do things It’s not too late to start planning your goals for the future, contact our friendly team today on 1800 Cootharinga (1800 266 842) and let us help you to begin and plan your NDIS journey!

COOTHARINGA NORTH COOTHARINGA

20 Keane Street, Currajong 4759 2000 (head office) or 1800 266 842 (1800 Cootharinga) www.cootharinga.org.au

OUR VISION: “Building a better world with people of all abilities!”

LIVE THE LIFE YOU CHOOSE

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ACHIEVING HEALTHY GOALS

Compassionate, holistic healthcare for you and your family.

When it comes to our health, treatment options can be varied and more often than not, involve more than one course of action. With two conveniently located health hubs in Townsville, LiveWell Healthcare is leading the way in the field of complete care for the community. “Our multidisciplinary team consists of occupational therapists; physiotherapists;

exercise physiologists; psychologists and medical specialists; all working together to get the best possible result for our patients,” LiveWell’s founder, director and resident occupational therapist, Craig Sullivan explained. “It’s amazing seeing the effect a combination of pool-based rehabilitation and appropriate assistive equipment can have on

a person. Also, addressing any mental health barriers can be a great help to our participants’ therapy.” In 2004, Craig began his career working with children and adolescents with Cerebral Palsy and Spina Bifida; an experience which inspired him to establish a health service that could assist people whose medical conditions require a range of health professionals under one roof. As a registered NDIShealthcare provider, Craig highlighted the importance of being able to provide a range of services to participants with a gamut of allied health experts on hand to handle any type of medical condition, big or small. “I also think being able to offer services by male and female clinicians is very important,” he stated. “We feel that participants needs are better met if they have a choice of who they engage with. We aim to meet our community needs by offering a dynamic and participant-focused service.”

TRAINING OPPORTUNITIES NATIONAL DISABILITY INSURANCE SCHEME TAFE Queensland North Region empowers individuals, industry and communities to achieve their career and business goals. Through our customised training solutions for job roles across the Disability sector, we provide training to meet your needs – covering stand-alone modules, skill sets, nationally accredited qualifications and professional development opportunities. ENROL NOW IN: > Certificate III in Individual Support (Disability) | CHC33015 > Certificate IV in Disability | CHC43115 > Certificate IV in Allied Health | HLT43015 > Certificate IV in Leisure and Health | CHC43415 Depending on the qualification you choose, funding may be available to eligible applicants. You can study via a blend of learning options including face-to-face on campus or online. We are also able to customise training and delivery in your workplace.

3113 I RTO No. 0275

Short courses and skills sets available: Case Management, First Aid, Cardiopulmonary Resuscitation, Induction to Disability.

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To discuss your training needs contact: Julie O’Neil, Business Development, TAFE Queensland North Region P: 07 4750 5699 | M: 0477 762 597 | E: Julie.ONeil@tafe.qld.edu.au

tafenorth.edu.au

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H E A LT H C A R E G R O U P LIVEWELL HEALTHCARE GROUP

• Park Haven Medical Centre • Townsville City Private Clinic 4724 2592 www.facebook.com/ livewellhealthcaregroup www.livewellhealthcare.com.au


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RETURN TO LIFE

Alliance Rehabilitation prides itself on making a difference to the lives of those who need it the most.

A collaborative effort between Townsville’s most experienced health professionals in their respective fields led to the formation of Alliance Rehabilitation, which is now one of the largest interdisciplinary health services in the region, providing top-quality rehabilitation and disability care to thousands of North Queenslanders. Alliance Rehabilitation’s extensive team includes physiotherapists, occupational therapists, speech pathologists, exercise physiologists, social workers, psychologists, dietitians and nutritionists. Director Andrea van Grinsven said their cumulative experience is complemented by state-of-theart facilities exclusive to our northern region.

“We’re the first service in Australia to operate a full Tyromotion Robotic and computer-assisted therapy suite, which is still the only of its kind in Queensland,” Andrea stated. “The suite is a contemporary approach to upper limb therapy, maintenance and cognitive rehabilitation which makes therapy fun, effective and encourages greater outcomes. We’re also the only NDIS service in Townsville with a professional driving simulator to help participants get driving again quickly and safely, under the guidance of our Occupational Therapy Driving Assessors.” With outreach services in Ayr, Ingham, Charters Towers, Hughenden, Richmond, Magnetic Island and Palm Island, the team at Alliance Rehabilitation has

made it their mission to develop an NDIS service that meets the high-quality, innovative approach that all of their other programs are renowned for. Director Anna Nicholls said they’re responsive to the community’s needs as a whole. “We currently have a new, short-term specialist disability and health accommodation facility under development in Townsville, due for completion this year,” Anna revealed. “The facility will assist participants return to the community, with respite or transition to their own long-term accommodation and be tailored to suit their individual needs. It will also house a specialised hydrotherapy pool to enhance our hydrotherapy programs,” she continued.

“Continuity of care and building a successful relationship with participants has always been a vital component of our service and achieving best outcomes by giving them choice and control.”

ALLIANCE REHABILITATION

139 Boundary St, Townsville 4772 1219 www.facebook.com/AllianceRehabilitation www.alliancerehab.com.au

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MAKING LIFE GOALS POSSIBLE Connecting people to the lives they want to lead; that’s what the LifeTec team do best.

After noticing changes in her body and speech clarity, Townsville local Natasha was in her 20’s when she was diagnosed with an extremely rare and progressive condition that affects the brain, spinal cord and nervous system, known as Leukodystrophy. Not about to let her condition impact her independence, Natasha sought the professional help of a speech pathologist and was consequently referred to LifeTec to participate in their Imagine Seek Choose Live pathway to determine the best solutions for her specific needs. Townsville Services Co-ordinator Helen Bates-Wilson said the local LifeTec team has been with Natasha every step of the way on her journey to finding

the right assistive technology (AT) to give her the level of independence she desires. “Natasha worked with our speech pathologist Jessica to learn more about communication technology options, as well as helping her to seek NDIS funding for the equipment she needed,” Helen explained. “Our occupational therapist Katie has also worked closely with Natasha, her family, and a building consultant to find bathroom modification solutions to allow her to maintain safety and independence in her own home. Once the home modifications are completed, we’ll review the new setup to make sure it’s working effectively for Natasha’s needs now and well into the future.”

Trusted, Experienced, Results Driven Performance Physio Group specialise in tailoring exercise and lifestyle modification programs to improve our client’s quality of life.

Registered NDIS Provider

As a social enterprise, LifeTec’s purpose is to connect people and communities through assistive technology to enable their aspirations. “We form a partnership with consumers and co-design solutions to give them complete control and autonomy,” Helen said. “We believe everyone has the right to live a meaningful active and independent life with respect and dignity.” Contact LifeTec Australia today to discuss your options.

LIFETEC AUSTRALIA

Shop 3a Domain Central (next to Spec Savers) 103 Duckworth Street, Townsville 4759 5600 www.facebook.com/LifeTecAustralia www.lifetec.org.au

Gedoun Constructions Pty Ltd is a proud registered NDIS Provider. We offer Home Modifications and construction of Specialist Disability Accommodation. Gedoun Constructions Pty Ltd has over 45 years experience and focus on quality, service and innovation. Our team has the capabilities and manpower to offer any requirement or specification from design and construction maintenance.

5 Convenient Locations: North Ward 31 Leichhardt Street 4722 3888 Pimlico 13 Fulham Road 4728 9999 Currajong 55-59 Keane Street 4759 1100

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Ayr Shop 3/9 Chippendale Street 4783 7757 Ingham 65-69 Herbert Street 4776 0355

www.performancephysiogroup.com.au

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NDIS Provider Number 2683036979

5/264 WOOLCOCK STREET, CURRAJONG PHONE 07 4721 5555 ENQUIRIES@GEDOUNPROPERTY.COM.AU


Helping to make life a little better everyday Who is the service for?

Access Therapy Services is an approved NDIS provider offering occupational therapy services to all NDIS participants.

What do we do?

We provide assistance to people in their homes through equipment prescription, home modifications, goal setting, environmental assessments and one-on-one support. We also support people to participate in their local community through socialisation, sports and leisure.

What services do we provide? ● Paediatric ● Mental health ● Adult ● Disability ● Lifestyle supports ● Social isolation and loneliness

Where do we provide our services? ● School ● Preschool ● Kindergarten ● Home ● Our clinic ● In the community

FREE

PRIVATE CONSULTATION

We offer a FREE 30 minute, no obligation, appointment with an occupational therapist to discuss your, or your child’s, NDIS goals. This appointment gives you an opportunity to meet with one of our occupational therapists to talk about what you would like to achieve in the NDIS plan. Of course it also helps you decide if you would like us to work with you, or your child, to achieve those goals.

144 Ross River Road Mundingburra Telephone 4779 1886 www.accesstherapyservices.com.au


PROFILE

WORKING IN THREE DIMENSIONS Townsville Creative Technologies College (TCTC) graduate Bryce Szandro knew from the age of six that he wanted to create objects and environments in 3D. What do you do as a 3D Artist? 3D art is really a generalisation. You’ve got a variety of specialties within the craft like characters, vehicles, weapons, props, and then there are the animators in that field as well as the technical artists who bridge the gap between the code and the game and the art.

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When did your interest in digital 3D art begin? I knew early on, even at the age of six when I got an Xbox, that I wanted to create objects and environments using digital tools. I just loved it and even before I started studying at the TCTC, I was learning and building things using UNREAL engine.


PROFILE

Why choose to study at the TCTC? I was very fortunate to have been in Year 10 at Townsville Grammar School when there was an external study program that included Tafe and TCTC on Thursday afternoons. I completed a Certificate II in game programming which really kick started the reality of this becoming a career. Working alongside other students who were learning and making all this crazy stuff was inspirational. It was great to come into a space that offered that collaborative environment, and from there I just kept teaching myself, watching tutorials and began to put things up on industry noticeboards. The TCTC is just a really good learning environment. There are training facilities all around the world, but the spread of courses that the TCTC offers and being accessible from when you are 15, is amazing. How does the technology enable you to be productive? I can’t do what I do without the NBN. It enables the entire process of interaction, product development and completion. When projects go through a consultative process with

feedback and changes, it’s the means by which I can sell my services internationally. New technology, like coffee, is also an important part of the pulsing of the creative community; the passion and willingness for adaptation/adoption of new software and pushing it to see what it can achieve. I’ve got a home-based system that works for me with a Wacom tablet that I use for texturing and sculpting. I can easily add to it as the volume of work grows. What does the future hold? I’ve found there’s a lot of overseas producers and developers who express interest in moving their work to Australia and I think it’s up to us to sort of meet them half way by getting our skills up there with the rest of the world. There are a lot of young people who are passionate about animation, 3D art and game development and with a place like the TCTC you can get started but then it’s up to you to put in the time. I’m really keen to assist with training people who are passionate about it and I think there’s a big future here in Townsville to be a provider of high end digital 3D art products to the world.

There is great diversity in how successful graduates of the TCTC courses apply their skills and industry knowledge. Some graduates, like Bryce, have taken up work opportunities creating 3D art props and

www.bryceszandro.com

environments for the gaming industry, exchanging files via fast NBN/internet with both national and international clients. Other graduates have produced music tracks for local and interstate artists/composers, enrolled and completed tertiary study at JMC Academy and University of QLD. One graduate is now an audio/staging crew member of the Queensland Symphony Orchestra. The majority, like Bryce, integrate their digital skills into the wider demands of their technical production practices and establish themselves as freelance designers/ producers. Bryce has been fortunate in having been able to access the training when he was in Year 10. He has since seen firsthand the demands and opportunities of producing 3D Art and that visualisation, in all media, is one of the growing sectors of the creative industries. As well as 3D Art, sound and music production, animation, game programming, graphic design and digital film/video

CHRIS SZANDRO

production are also areas of skills training you can undertake at the TCTC. For further information, contact the Heatley Secondary College Administration Office, Dalrymple Road on 4726 8333 or enquire online at: tctc@heatleysc.eq.edu.au https://www.facebook.com/ TownsvilleCreativeTechCollege/

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PROFILE

KYLIE DAVIS

TAMMY SCHUH PHOTOGRAPHY

PROJECT B O OYA H TURNING LIVES AROUND

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PROFILE

‘Booyah’ – it’s an expression of joy and triumph and that’s exactly what police-led mentoring program Project Booyah is bringing to disengaged youth.

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PROFILE

“Their attitude changes from ‘I can’t’ to ‘I can and I will’.” Kirsti Neave

B

acked by the Queensland Police Service and PCYC, Project Booyah is on a mission to reach out to youths aged 15 and 16. Encouraging a connection with family, community and culture, the Queensland-wide program also includes hands-on learning to develop employability and a desire to learn again.

Youth Support Officer Kirsti Neave volunteered for Project Booyah while she was studying psychology at James Cook University.

“Where project Booyah really succeeds is in its long-term approach where we mentor our youth till they’re 18 and beyond if required,” says Queensland Police Service Project Coordinator Dee Prasser.

“One of the biggest changes we see in our youth occurs during our Rite of Passage camp, where we utilise the therapeutic benefits of the outdoors and adventurebased learning to invite them to be brave in taking responsibility for themselves and their future.

“This ensures they, and their families, are given the support they need to make lasting positive changes.” Project Booyah’s main project underway in Townsville is the Booyah Bean Team Cafe in the Thuringowa Library.

“Putting my study into practice was such a valuable opportunity and I was blessed to be offered full-time work as a Youth Support Officer with Project Booyah,” Kirsti says.

“You can see their self-worth and selfconfidence grow. Their attitude changes from ‘I can’t’ to ‘I can and I will’.”

“Council have leased the space to us at low cost, allowing disconnected teenagers to get work experience and paid employment as well as building their skills to obtain a Certificate II in Hospitality," Dee says. “Through the cafe, they learn to run a facility and in the process build life skills and resilience.” Determined not to let young people slip through any gaps in the system, the Project Booyah team is also enabling youth to connect with services that can help them succeed. “When young people find themselves in trouble due to issues like crime, drugs, mental illness or domestic violence, police give them a list of referrals to services,” Dee says. “Sometimes they can’t get to the appointments through a lack of support networks, embarrassment or not having any financial capability. Project Booyah is making sure they get there. “Through our latest post-program initiative, Framing the Future, we’re able to ensure each young person receives the follow-up and ongoing support they need.”

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Kirsti Neave and Dee Prasser

How you can help Project Booyah is keen to hear from anyone who can provide work experience opportunities or entry-level job opportunities. Call Dee on 0419 412 496.

How to donate Monetary donations to Project Booyah are gratefully accepted via bank transfer. Account: QLD Police Citizens Youth Welfare Association Booyah BSB: 062 892 Account Number: 1002 5345 Reference: Townsville Booyah

Connor’s Story Only 11 when his mum passed away, Connor Buckby felt like his life was in ruins. “I pushed everyone away and fought with everyone,” Connor says. “I didn’t have anyone there to guide me and I couldn’t read or write very well, which also frustrated me. My school saw potential in me but I was going off track and had a bad attitude towards my teachers. I was just so angry.” After taking part in Project Booyah, Connor has learnt how to control his anger and resolve conflict in a healthier way. This has enabled him to get a fulltime apprenticeship as a boilermaker at Rydweld. “Being a part of Project Booyah was fun and motivated me to do better for myself. I’ve also been given opportunities to mentor other participants, which has been extremely rewarding as I’ve been able to give back."


COMMUNITY

JUST ARRIVED

Would you like to announce the arrival of your precious bundle in DUO Magazine? Send your details and photo to: arrivals@duomagazine.com.au

Announcing the arrival of Noah Thomas Muller, born 7 November 2017, weighing 4070g are proud parents Marty & Hannah Muller. SB Creative Co.

Parents Shaun & Natalie Eade are happy to announce the safe arrival of Hudson Jack, born 20 February 2018, weighing 3.8kg. Little brother to Lincoln. Harmony Portraits by Kelly Ramsay. Ray & Katie Forsyth are the proud parents of baby Arthur Leslie Joseph Forsyth who was born on 19 February 2018, weighing 3370g. Nic Lincoln Creative.

Welcomed into loving arms by parents MareeLouise & Scott Walsh, is Harrison Henry Walsh born 26 December 2017, weighing 3.4kg. Moments in Life Photography.

Little Evelyn Rose Fuery weighing 3.27kg joined siblings Toby, Patience & Eoin on 3 October 2017. Proudly introduced by parents Eamon & Sarah Fuery. Nic Lincoln Creative. Mater Hyde Park 12–14 Oxford Street Hyde Park 07 4722 8866 www.matertsv.org.au

At the Mater we support the choices women make ... • Pain relief options during labour - Patient controlled epidural - Water immersion for pain relief • Skin-to-skin in theatre • Partners able to room-in • Private room with ensuite • Your choice of obstetrician and paediatrician

FOR MORE DETAILS PHONE 4722 8866

KNOW YOUR MATER MIDWIFE PROGRAM Provides continuity of care by offering appointments with midwives from 20 weeks through to six weeks after the birth

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COMMUNITY HOUNDS FOR HEALING

MAN’S BEST FRIEND The Hounds 4 Healing assistance dogs program is equipping war veterans to battle post-traumatic stress disorder.

When Matt Campbell was emergency evacuated from Afghanistan, he arrived home in Townsville to find a black-and-white ball of fluff eagerly awaiting his arrival. “Bobby was meant to be a welcome home present at the end of my deployment but that was cut short when I was involved in an IED incident,” says Matt, who was serving as a Section Commander with B Squadron 3/4 Cav at the time. “I couldn’t go back to work due to the physical injuries and then the mental injuries (post-traumatic stress disorder) started to kick in. Bobby became my constant companion and I was reliant on her to help me brave the outside world. “But when I tried to get her qualified as an assistance dog, I struggled to find support. That’s when I realised North Queensland needed its own assistance dog program and I formulated a plan to start Hounds 4 Healing.” Born out of Matt’s need to have Bobby by his side, Hounds 4 Healing was established in 2014 with Bobby earning badge number 001. “We now have 13 fully qual-

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ified assistance dogs able to travel on planes, trains and ferries with another 30 in the various stages of training,” Matt says, thanks to donations from the North Queensland public, local businesses and organisations such as Page & Pearce, the Thuringowa Rotary Club and various sporting groups. “We can supply dogs as well as helping veterans and emergency services personnel train their own dogs. Assistance dogs act as an earthing rod, helping veterans pluck up the courage to go out in public again. They bring back structure and routine to our lives.” Matt and Bobby, along with other Hounds 4 Healing success stories, were a big hit with attendees of the 2017 Inaugural Australasian Mental Health and Higher Education Conference last year. They will be attending the second conference at James Cook University’s Townsville campus on Friday July 6 and Saturday July 7. “I’m excited to come back and present our results over the 12 months and share how we’ve grown as an organisation,” Matt says.

“The inaugural conference was such an awesome platform to share the Hounds 4 Healing story further afield than Townsville — I’ve kept in touch with people we met from the Northern Territory, New South Wales and New Zealand to name just a few. “As well as the general public, it was fantastic to connect with academics and medical professionals, who gave us so much support about our alternative way of helping people.”

Registrations are now open for the 2nd Australasian Mental Health and Higher Education Conference (www.jcu.edu.au/amhhec), where you’ll be able to hear more about Hounds 4 Healing and many other mental health initiatives.

CONNECT NOW www.hounds4healing.com.au

KYLIE DAVIS

pet heaven nq townsville’s pet crematorium & cemetEry

• Your choice of cremation or burial services • Collection from your home or vet • Range of ashes boxes and memorial items • Professional and personalised service • Pre-needs and Payment plan available • Local family owned and operated Pet Heaven NQ City Office 20 Yeatman Street Hyde Park 47 513 220 www.petheaven.com.au


COMMUNITY TOWNSVILLE HOSPITAL FOUNDATION ADVERTORIAL

When it comes to improving our community’s health, Lendlease is more than happy to lend a hand. And, as the major sponsor of the Townsville Hospital Foundation’s Move It Festival, the construction company encourages you to do the same.

FROM LEFT: Lendlease Marketing Manager Pam Griffiths, Lendlease Regional Development Manager Simon Walker and Townsville Hospital Foundation General Manager Judy HigginsOlsen.

The countdown is on for the Move It Festival, to be held on the banks of Ross River at the Riverway Precinct on Sunday 29 April. Have you registered yet for the 1km, 5km or 10km run? With all proceeds going to the Townsville Hospital Foundation, there’s no better reason to get active. Construction company Lendlease couldn’t agree more and has come on board as the event’s Major Sponsor. “What we we love about the Move It Festival is it’s 100 per cent local, with all the money raised going back into supporting our community through the Townsville Hospital Foundation,” says Lendlease Regional Development Manager Simon Walker. “At Lendlease we have a variety of programs that focus on the health and wellbeing of our employees and that follows through to the communities we create too.” That’s why over 30 per cent of Lendlease’s Elliot Springs masterplan is reserved for open space. Covering 1654 hectares on

NEW LEASE OF LIFE both sides of the Bruce Highway (city side of Billabong Sanctuary), the residential community will be home to around 26,000 people by 2057. “On completion it’s going to be the size of Annandale, Aitkenvale, Mundingburra, Vincent and Gulliver combined,” Simon says. “You don’t usually have masterplanned communities of this magnitude in regional areas but Lendlease sees the growth potential in Townsville,” Simon says. “We believe in this town and are excited to have our first residents moving into Elliott Springs later this year.” So far, three stages have of land have been released to the public with the point of difference being the area’s 360-degree mountain views.

“The site is perched on elevated flat land,” Simon says. “Wherever you build you’ll be able to see stunning views of nearby Mount Jack, the Muntalunga Range and The Sisters Mountains, with Mount Stuart and Mount Elliot rising in the distance.” The site will also feature an extensive network of walking and cycling paths linking local parks, sporting fields, playgrounds and picnic and barbeque areas, as well as a ridge walk, super park and mountain bike tracks. Indeed, in the not-too-distant future, it will be the perfect place to host an event like the Move It Festival. “This year’s Move It Festival will follow a similar format to our previous Run Townsville events, while continuing to focus on a fun morning for the whole family,”

says General Manager of the Townsville Hospital Foundation, Judy Higgins-Olsen. “With 100 per cent of registration fees going to the Townsville Hospital Foundation, it’s great motivation to come along and Move It!” CONNECT NOW Register for the Move It Festival at www.thfoundation.org.au

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BUSINESS

THERE’S MORE TO LIFE

So it’s important to always remember your ‘Why’.

Business Administration Consultant

Trent Yesberg Regional Business Services

I was having a conversation with a prospective business purchaser. Discussing just general chit-chat before we got down to business talk. We were talking about ‘toys’ i.e. cars, boats etc., basically anything material that provides enjoyment. Now I am not really a ‘car guy’ nor am I anything much of a fisherman. Traditionally speaking I know enough about accounting, economics and finances to know that a car, no

matter how nice (i.e. expensive) it is, is just an expense, although I really do love my car (thank you Lexus). Similarly like fishermen who really love their boat even though it is also another pure ‘expense’. As we finished the chit-chat and started talking business, I said the throw away line; “Well you’ve got to spend your money on something…” Later that night I was thinking more about that line and it really stuck with me. I’m not really a specific ‘goals’ person, I’m probably more of a ‘vision’ person which I realise as I type this, is pretty much the same thing. Due to our background being in accounting and finance my wife and I have always been pretty good with budgeting and saving. I like to think we’re working towards our vision. We’re by no means masters and we regularly spend (waste) more money than we should and the Bank of Mum and Dad has always been very generous to us. But we very rarely go without anything that we truly want. Of course I would love a Maritimo to spend time floating around Maggie or even

Hamo, but until then we have our friends’ trusty getabout. There is no right or wrong when it comes to finances, goals, visions, whatever you want to breakdown elements of living. There is however, the best way for you to live your life; whatever makes you happy. Your ‘Why’. For you it might be having nice things. It might be helping others. It might be watching others prosper, spending time with friends or loved ones. It might be achieving awards. It might be being lazy, lounging by the pool? Whatever it is, it will require money, plain and simple. Life is not cheap. No matter how simple your plans are, you need to be able to afford to maintain them not just now but well into the future. So you can’t just live for now. Actually, let me rephrase that – you need to live in the present (and BE present) but also keep one eye focused on the future. This is why budgeting is such a massive skill to possess, and luckily it is a really easy skill to learn. In simple math terms: Savings = Income – Expenses.

So to influence your savings you can either increase your income (earn more) or decrease your expenses (spend less). It’s not rocket science. So why is budgeting important? You can’t buy happiness, right? We have all heard that saying and it’s very true. But you also can’t survive on happy thoughts and good intentions. As mentioned earlier, life isn’t cheap. So, you can’t take your money with you. You’ve got to spend it on something and you can’t just live for today. Simple right? I do mean that tongue in cheek – it’s not simple at all, that’s why it is important to remember your ‘Why’.

The information provided is general advice only. We have not considered your financial circumstances, needs or objectives and you should seek the assistance of a qualified advisor before you make any decision regarding any products mentioned.

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BUSINESS

ARE YOU INTERESTED IN THE HEALTH OF YOUR BUSINESS?

Why not take a peek over the fence and see how you compare?

Director

Karen Quagliata

Northern Tax & Financial Services We all know that no two businesses are the same, but wouldn’t it be helpful to compare to other businesses in similar industry? Benchmarking your business is a good way of performance measurement against business of similar size in the same industry. More importantly it can highlight areas that also need improvement, with the goal of enhancing profitability. One useful tool is that released by the ATO. Its latest benchmarks for small business can be viewed at www.ato.gov.au/Business/ Small-business-benchmarks

Listed here are over 100 different industries, with indication of average cost of sales and average total expenditure. Why is this helpful? You can check your results against relevant benchmarks in your particular industry. We, as a general rule, do this comparison for many of our clients. To know how your business tracks against this comparatively can help with future business decisions and profitability. If you vary widely from these industry benchmarks, this can be an indication of a number of important factors. For example, if you perform better than your industry benchmark, this may be due to your location, niche or enhanced productivity (compared to number of employees). On the other hand if you perform worse than your industry benchmark you may need to either improve in some areas by reducing your expenditure or increasing productivity. You can also purchase financial

benchmarking data or you may have a business or industry association who can provide this information. If your business carries a lot of stock, for example, you could research ways to improve control over this area and look at the performance of similar business. If your competitors’ industry costs are lower than yours, perhaps you may need to contact your suppliers and discuss cheaper rates if available, or look at reducing waste and write offs. You can also compare spend on wages, rent, staff training and advertising, for example. Do you carry more staff than the industry average compared to your sales figures? Does this mean your staff are less productive and why? From this research, you may come up with new ideas but more importantly, assess how your business can cope with growth and/or change. Employees usually enjoy being a part of creation and improvement, so ask for their thoughts and ideas. Implementing

new strategies can be exciting, especially if your staff play a key role. Benchmarking information is also helpful if you are looking to acquire a business by measuring past business performance against averages in the same industry. From this information, it may assist in the final decision as to whether or not you go ahead with the purchase, and if you what you are paying is the right price. Whilst it does take time to research, this should be part of your annual business review to keep you in check. Think of it as an opportunity for improvement. Like any decision, the best ones made are from the most informed. The information provided is general advice only. We have not considered your financial circumstances, needs or objectives and you should seek the assistance of a qualified advisor before you make any decision regarding any products mentioned. Whilst all care has been taken in the preparation of this material, no warranty is given in respect of the information provided and accordingly Northern Tax & Financial Services Pty Ltd employees or agents shall not be liable on any ground whatsoever with respect to decisions or actions taken as a result of you acting upon such information.

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BUSINESS OBSERVATION

EMPOWERING COMMUNITIES IN THE AGE OF THE DATA ECONOMY As regional economies go through a period of radical and wide reaching structural change, there’s a need to focus on empowering people to adapt and prosper in new, dynamic and fluid environments. This focus on empowering people can be one of the pillars of a new North Queensland imagination, which I’ve dubbed NQ 2.0.

Founding Chairman

Warwick Powell Sister City Partners

Warwick Powell is the founding Chairman of Sister City Partners, a regional not-for-profit investment bank with headquarters in Townsville. He brings almost 20 years of experience in global capital markets and project development and finance to bear on the challenges of creating regional resilience. He is an iconoclast who questions and challenges orthodox thinking. For more information about Sister City Partners visit www.sistercitypartners.com.au.

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Information is the lifeblood of societies and economies. It’s no surprise that, with the exponential expansion of computing capabilities over the last 30 years, information – or data as it’s commonly called – is now seen as the 21st century equivalent to what oil was to the economies of the 20th century. Recasting how we deal with data is one of the pillars of NQ 2.0. THE VALUE OF THE DATA ECONOMY In March 2017, the Productivity Commission (PC) released a report called Data Availability and Use (https://www.pc.gov.au/ inquiries/completed/data-access/ report/data-access.pdf). The inquiry behind the report emerged from the 2014 Financial System Inquiry which recommended, among other things, that the PC review the benefits and costs of increasing the availability and improving the use of data. Similarly the 2015 Harper Review of Competition Policy recommended that the Commonwealth Government consider ways to improve individuals’ ability to access their own data to inform personal choices. We’ve since seen legislation for ‘open banking’, which aims to improve the capacity of citizens to take charge of their own ‘banking data’ destiny. There are other examples, domestically and internationally. Empowered communities are founded on an informed and engaged populous. Rather than a governance model that sees focus of authority concentrated in ‘centres’, the prospects of

data-driven decentralisation sits at the heart of enabling people to prosper through ingenuity, hard work and collaboration. Diversity of voices becomes a source of collective strength, rather than something to fear and suppress. We go from being resilient to being anti-fragile. The PC report concluded that there was much to be gained by making data more readily accessible to businesses and communities. Operational improvements and productivity gains can be expected with greater availability of, and accessibility to, data. This goes for business as much as for government. Data can improve both service design and delivery, as well as empower people to make better decisions about their needs and wants, and how to more effectively fulfill shared aspirations for a effective, dynamic and vital Commons. That said, the PC also acknowledged that there are concerns about greater access and availability of data. Issues of data security and identity theft were amongst the critical issues. However, the Commission found that at the end of the day, greater data use does not lead to greater risks. Bottom line: there’s much to be gained by making data more readily available and the risks can be readily addressed through robust frameworks that promote security and proper custodian rights and responsibilities when it comes to personal data. The PC ultimately argues that data ownership should be devolved to citizens, and be supported by a regime of

Comprehensive Right to the use of their data. This is not just about privacy, but about a new ‘two way’ street of data use and data provisioning, creating a ‘win-win’ outcome. DATA OWNERSHIP … WATER AS A CASE IN POINT Last year, I hosted a number of workshops on the data economy at iNQ as part of Sister City Partner’s i4 Fintech and Regions program. The workshops benefited from the contribution of experts such as Joanne Cooper (id.exchange), Danielle Szetho (Fintech Australia) and John Paterson (formerly GreenID), amongst others, as well as the voices of locals from within government and the community at large. To illustrate the opportunities and the challenges of thinking about data as belonging to the people, we considered the case of water consumption data. One of the workshops canvassed issues about (a) where ownership of water consumption data began and ended, (b) the public benefits of making consumption data available to the community at a granular level and © the layers of permission that can be designed to ensure that the rights to privacy are effectively balanced with the opportunities for significant improvements in water consumption and conservation that can be mobilised through public access to data. As challenging as these issues were, there was a general recognition that Townsville could benefit significantly if households and businesses (as consumers of water) could actually have access


to a range of data concerning water consumption – in real time – which would enable users to make decisions about their water use activities and investments in water saving technologies. As well as consumption data, it was recognised that pricing reform could also be considered to ensure that the ‘power of data visibility’ could be maximised to drive rational behaviour on water consumption so as to optimise the cost to the community of investing in and maintaining new water infrastructure. (Remember that pricing is data.) If all of this sounds a little ‘dry’ (pardon the pun), the experience of Mackay Regional Council in implementing automated water meter technologies and driving a campaign of informed behavioural change since 2014 showed one pathway to benefiting from a more open approach to data. In Mackay’s case, the community has effectively saved hundreds of dollars in water costs on a year on year basis, because optimised water consumption (reductions of 13% or so) has enabled the city to defer some $200m of capital works on a new water treatment plant. In other words, by opening up data to the people and bringing a community on an informed behavioural change journey, the community at large has been able to avoid significant costs and benefit from reduced water costs.

DECENTRALISATION As data access becomes (theoretically) more accessible via distributed networks, a case for decentralisation and peer-to-peer information-based transactions begins to emerge. If Mackay’s water example shows the benefits of public access to data, imagine the possibilities of enabling people to ‘trade’ amongst themselves under-utilised assets and services, so as to optimise system efficiency. Peer-to-peer trading of water entitlements is one possibility, which could also create new markets for self-funded onsite water capture solutions. On the flip side, with ready access to data and the availability to trade allocations, it is likely that the overall water productionconsumption system will find a more optimal balance, ensuring that water provisioning is leastcost. This is about long-term sustainability and lower cost of living, enabled by empowering people to make well-informed decisions about how they consume services and resources. We can also envisage similar data-driven micro-networks in the electricity space, whereby decentralised power production/ consumption drives relative power costs down, and improves overall city efficiency through optimised infrastructure utilisation. Indeed, the prospects of peer-to-peer trading is a distinct possibility within the next five years, given the widespread uptake of

residential onsite (behind the meter) power generation (solar + storage). Similarly, commercial and industrial implementations of behind-the-meter solutions are growing, and the opportunity to trade un-used capacity ensures high capacity utilisation overall, and therefore, lower costs. DATA BELONGS TO THE PEOPLE To unleash the power of decentralisation requires a paradigm shift in our attitude towards data. A culture of secrecy is anathema to a data-driven community, where the benefits of openness are widely understood and powerfully argued for by the likes of the Productivity Commission. An economic case can be made for data openness, not to mention a civic case focused on greater citizenship engagement and involvement in the affairs of our Social Commons. A Social Commons founded on open data requires the creation of a Data Commons: a people-owned city data network. This needs to be buttressed with a robust identity verification and protection regime, to ensure data owners are also the beneficiaries. A city with 185,000+ residents and two universities is an untapped resource in its own right. I’m talking about the capacity of the citizens of Townsville to bring new perspectives of the city’s prospects and options for

the future, new value-creating opportunities, by enlisting our citizens’ skills and knowledge to solve challenges of the Commons. We should be considering adopting a Townsville Citizens Open Data Charter and Comprehensive Right to data for citizens. We discussed this at the i4 workshops last year. There’s plenty of global inspiration. A good start would be a discussion about the International Open Data Charter principles (https:// opendatacharter.net/principles/). These principles mandate that data should be: • Open by Default • Timely and Comprehensive • Accessible and Useable • Comparable and Interoperable • For Improved Governance and Citizen Engagement • For Inclusive Development and Innovation When data was stored on sheets of paper, locked away in filing cabinets, citizens were effectively mushrooms. In today’s Internet Era, there’s no insurmountable barrier to a more open paradigm to data. Cost barriers to information eg. costs of photocopying, are no longer justifiable; data files can be readily searched and self-accessed digitally. Right To Information shouldn’t be something people have to apply for, on the basis that citizens must seek permission. Rather, under an Open Data Charter, the data is available by default, and custodians need to have good lawful and ethical reasons as to why it should be otherwise. Open Data is a precondition to an empowered community. As regional Australia confronts the challenges of economic restructuring, where the jobs of old are being swept away by the forces of history, a revitalised 21st century prosperity can be imagined. Data is a key element of this renewed imagination. The paradigmatic shift is to start from the premise that Data belongs to the People.

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TOWNSVILLE ENTERPRISE LIMITED PROMOTION

UNEARTHING OUR TRUE POTENTIAL The mining and resources sector has been a key foundation of Townsville North Queensland’s success for generations.

Our region is on the doorstep of one of the richest minerals provinces in the world, and thanks to improving international commodity prices, there is now reignited investment and expansion of operations across the Australian resources landscape. Over the past 12 months, coal mining has topped the list of Townsville North Queensland’s largest growth sectors. During this period, the coal mining industry injected $22.6 million into our economy and provided $7.71 million in wages to the local community. This industry plays a significant role in keeping our local economy ticking over, especially during the challenging periods we have experienced in recent times. Continued development of new coal mining activity in the northern reaches of Queensland’s Galilee Basin, such as Adani’s Carmichael Mine Project, will also deliver a much-needed employment surge to the North Queensland economy. At full production, the nine proposed Galilee Basin projects would double Australia’s coal exports to over 600 million tonnes a year and create thousands of jobs. The Federal Government’s Northern Australia Agenda identifies that Townsville will not only remain the largest urban centre over the next 15 years, but that it will grow at a faster rate than any other northern city. This development is predicted to be driven by three key growth areas in Queensland – the Burdekin

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(irrigated agriculture), the Galilee and Bowen Basins (coal) and the North West Minerals Province (base metals and other minerals) – all of which flow into the Townsville North Queensland economy. The North West Minerals Province (NWMP), encompassing Mount Isa and Cloncurry, is one of the most prosperous mineral producing areas worldwide containing copper, lead and zinc as well as major silver and phosphate deposits and strong rare earth potential. Over 2015/16 the NWMP produced 3.4 million tons of throughputs valued at $4 billion, with the region holding approximately 75% of Queensland’s base metals supply. However, a lack of reinvestment into the rail line that transports this product to the Port of Townsville has led to a modal shift of product to road transport. This shift from the Mount Isa to Townsville rail line has placed greater pressure and cost onto the road network and has resulted in inefficiencies in the logistical supply chain. Critical to realising increased tonnage out of the North West Minerals Province to global markets and opening up the Galilee Basin’s full mining potential, is the establishment of vital enabling infrastructure. In addition to the Mount Isa to Townsville Rail Line Upgrade, The Townsville Eastern Access Rail Corridor (TEARC) and the Galilee Rail Corridor are also key regional priorities supportive of North Queensland industry,

population and jobs growth. These projects are the embodiment of appropriate investment which can be made by Governments to stimulate the private sector in Northern Queensland. Such rail infrastructure has a significant lifespan and can contribute to growth now and generate a return for decades.

Targeted Government investment into vital infrastructure upgrades forms large parts of Townsville Enterprise’s recently released 2018 State and Federal Budget Submissions, aiming to support the growth of North Queensland industries. The mining and resources industry is integral to our regional economy and is


TOWNSVILLE ENTERPRISE LIMITED PROMOTION

By continuing to advocate for this sector, key economic inhibitors can be resolved to ensure the progression and growth of our region.

Images: Roslyn Budd

essential to securing long-term future prosperity. By continuing to advocate for this sector, working with State and Federal Governments, industry bodies and local businesses, key economic inhibitors can be resolved to ensure the progression and growth of our region. As a community, we have all worked hard to secure major investments into projects and to their credit, Local, State and Federal Governments have played significant roles in the economic recovery of the North Queensland region. As a result, the region is proud to boast a multimillion dollar pipeline of projects that is driving renewed confidence and investment, with more than

10,000 jobs created in the past 12 months. It is important however to continue driving this momentum and the projects and policies that will ensure our region is an ideal place to live, work and invest. Whist the budget submissions are led by the priority issues of water and energy, we cannot ignore the areas of regional growth which so many local jobs depend on and create more opportunities for our community. To find out how the mining and resources industry is continuing to deliver local jobs and how further investment will drive greater opportunities, be sure to mark Thursday 7 June 2018 in your calendar. On this date, Townsville Enterprise will hold its second

annual Mining and Resources Industry Forum (MRIF) at the Townsville Brewery. Last year’s inaugural MRIF was well attended by a wide range of industry leaders, representatives and job seekers from across North Queensland and North West Queensland. The event will provide attendees a rare opportunity to get up close and personal with major mining and resources companies, providing direct access to their representatives and the chance to hear project updates and opportunities direct from the source. Details can be found at:

townsvillenterprise.com.au

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SEEN

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AECOM TOWNSVILLE OFFICE OPENING AECOM Townsville Photography: Josephine Carter Photography

Mayor Cr Jenny Hill opened the new AECOM Townsville office before AECOM ANZ CEO Todd Battley, key clients and staff. Over 100 guests witnessed the official ribbon cutting with the event marking AECOM’s 64 year association with the city.

1. Todd Battley, Dolan Hayes 2. Felicity Angell, Aloysius Chang 3. Troy Craperi, Nick Spargo, Brad McNeice 4. John Caligari, Clinton Huff 5. Leeonie Cousins, Nicole Hayes, Chris Peterson 6. Matt O’Neill, Steven Deon 7. Michael Puntil, Jeff Morton 8. Rachael Campbell, Shelley Christie 9. Hayley Page, Carina Jakobi 10. Ben Sellers, James Ramsay

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d r a w Anning i W GREAT FOOD

Proud winners of a 2018 AGFG Chef Hat award.

BOOK YOUR 2018 FUNCTION Jam is the perfect location to play host to your social or corporate events, including weddings, birthdays, hens parties & farewells as well as product launches and media events. Enquire today to secure your function date.

A DAY AT JAM The JAM day begins with a creative breakfast menu and great coffee, followed by lunch – explore the a la carte menu or choose from our chef’s choice, set lunch menu… and as the sun sets over the CBD, Castle Hill and river, sit back and relax over dinner.

BREAKFAST/LUNCH/DINNER

1 PALMER ST, SOUTH TOWNSVILLE. 4721 4900 JAMCORNER.COM.AU


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INTERNATIONAL WOMEN’S DAY BREAKFAST 2018 The Ville Casino-Resort Photography: Maria O’Brien

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Presented by Soroptimist International clubs of Townsville, 400 locals supported the International Women’s Day Breakfast event.

1. Carine Petrou, Sandra Searle, Chloe Healy 2. Correna Neumann, Leigh Wsumano 3. Marissa Milani, Josephine Populin 4. Lauren Bradford, Emma Jefferson 5. Rosaline Miller, Svetlana Pfumayaramba. For more photos of both events visit www.duomagazine.com.au

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ZONTA INTERNATIONAL WOMEN’S DAY COCKTAIL PARTY 2018 North Queensland Club Photography: Tammy Schuh

The Zonta Club of Townsville Metro Inc. Annual IWD Cocktail Party raised awareness of issues in our community and funds for Birthing Kits which are sent to women in communities of need.

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1. Donna Cullen, Therese Smith 2. Jane Miguel, Judy Rabbitt 3. Kymberley Walker, Nicole Lucas 4. Nikki Burnett, Gwen Casey 5. Sandra Lamari, Akemi Miyamoto


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DUO INTERVIEW

FIVE MINUTES WITH :

This month meet some of the team from Pickerings Townsville.

MICK OWEN

ADAM FINMORE

Suburb: Bluewater AKA: Micko I’m renowned for: Saying “She’ll be right mate.” Only a local would know: How good the weather and lifestyle is in North Queensland. My most memorable holiday was: The Ghan Train journey through Central Australia, seeing Ayers Rock, visiting Katherine Gorge and finishing the journey in Darwin. Right now I wish I was: Driving around Australia with the wife and kids. My favourite day is: Christmas Day enjoying seeing the kids excited and a day to spend with the family. The biggest influence in my life was/is: My parents for all the love and support and also advice on different situations I’ve been through. The funniest thing that ever happened to me was: My kids always playing pranks on me. Someone famous I met was: Eric Bana repairing his BMW Motorcycle. When he arrived at the shop I said; “I recognise your face. Are you a comedian? Your face looks familiar.”

Suburb: Kirwan AKA: Finno I’m renowned for: My borderline annoying passion for cars and bikes. Only a local would know: The sweet relief of decent rain and the joy of living in the sun. My most memorable holiday was: Driving and camping through Europe and staying with friends in Germany. Right now I wish I was: Travelling. My favourite day is: You’ve got to love Christmas. The biggest influence in my life was/is: My parents. Their honesty, integrity and generosity constantly inspires me to better myself. The funniest thing that ever happened to me was: In London 2015, a swan attacked me in the Queen’s Gardens. Someone famous I met was: Having a chat with Johnathan Thurston in the queue of the Strand fish and chip shop. My motto is: Success is walking from failure to failure with no loss of enthusiasm.

MY FAVOURITE SONG Meant to Be by Florida Georgia Line SHOP BCF - Boating Camping Fishing EAT Steak and prawns DRINK Bourbon

MY FAVOURITE SONG Happy by Pharrell Williams SHOP Jaycar EAT Macadamia chocolate DRINK Cascade beer

MOTORRAD / MINI SALES EXECUTIVE

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VOLKSWAGEN SALES CONSULTANT


DUO INTERVIEW

We’re blessed with so many talented and interesting people that we introduce you to four local characters each month. If you think someone should be featured just send an email to: editor@duomagazine.com.au

JESSICA-RAE MAGNAN

FLORANTE LOPEZ GONZALES

Suburb: Bushland Beach AKA: Jessica, Jess I’m renowned for: Being talkative, silly and ‘quirky’ is a common one. Only a local would know: That I often go for drives at night just for the sake of it – I find it relaxing. My most memorable holiday was: When we came to Australia for a holiday and liked it so much we stayed! Japan is also super cool. Right now I wish I was: In Hawaii! I’m going later this year and I CAN’T WAIT! My favourite day is: Wednesday – it was the day I was born and I just like it. The biggest influence in my life was/is: When just the right thing pops up at just the right time and I’m reminded the Universe has my back. Also, my family is awesome and a major influence for me. The funniest thing that ever happened to me was: When I added a new staff member to my mobile contact list and texted them so they’d have my number. When they asked who it was I responded with ‘your worst nightmare’ and a skull face, thinking they’d know who it was. Turns out I typed in a wrong digit and was actually digitally threatening a random person! Someone famous I met was: When I was little, Avril Lavigne waved to me in a crowd of people because I was holding a sign that said ‘I am Canadian’, and she’s Canadian too. That was pretty cool. People don’t believe she waved to only me but she did – she even squinted to read my sign first! My motto is: Drive it today with Jessica-Rae!

Suburb: Mount Louisa AKA: Poland (it used to be POLAN but they keep on pronouncing it wrong e.g. ROLAND, BOLLARD, POLLARD etc.), I told them like the country Poland, that’s when they start calling me Poland. I’m renowned for: Automotive Master Technician (VW, Chrysler, Jeep, Dodge and Peugeot). Only a local would know: Townsville is not Brownsville anymore after the rain. It’s one of the best places to live with lovely people and very nice weather. I love the tropics! My most memorable holiday was: Hawaii and Singapore holiday with my sisters and niblings. Right now I wish I was: On a cruise ship with my family. My favourite day is: Saturday and Sunday, spending time with my family or playing with my favourite toys (tools) in the garage. The biggest influence in my life was/is: My Mom and Dad, my very own teachers in life who taught me some of the things that I didn’t learn in the four corners of a classroom e.g. how to be responsible, optimistic and how to deal with real life problems. An ordinary couple, not the best, not perfect but well respected by those who know them. The whole neighbourhood in a community where they lived used to call them Mom and Dad as well. (I reckon, I’ve got the biggest family in the world). Thank God they didn’t enter into a world of dirty politics. The funniest thing that ever happened to me was: On my job card way back in 2006, Customer complaint: Car is missing. I went to my foreman and asked to report to the police that the car is missing… found out that ‘missing’ is the word to describe an engine misfire. I said; “Sorry. Me no speak English.” Someone famous I met was: Jonathan Thurston, one of the best examples of a leader. My motto is: Go ahead and do it now, no matter what the outcomes, it was an experience to learn.

MY FAVOURITE SONG Float Away by Seth Sentry SHOP Art of Dr. Seuss EAT Cheesecake DRINK Chocolate milk

MY FAVOURITE SONG Tell the World of His Love by Jamie Rivera SHOP Hooper Place, Singapore EAT Stir fry noodles and veggies DRINK Rum and Coke

HYUNDAI NEW CAR SALES CONSULTANT

TECHNICAL TRAINER, DIAGNOSTIC TECHNICIAN

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DUO MAGAZINE

SOME THINGS

I LOV E

Jess Herbert, Manager and Marketing Co-ordinator at Donohues reveals the exciting things in life that make her most content! I’m 25 years old and have lived and worked in Townsville for three years now. I’m the Manager and Marketing Co-ordinator at Donohues and absolutely love my job! I’m incredibly passionate about what I do at work and consider myself very lucky to have such a fantastic team. My boss and I recently travelled to America on a buying trip for the store which was one of the most incredible experiences for me. We even got to see it snow! My favourite destination: My go-to weekend destinations are any of the beaches, hikes, waterfalls and towns along the FNQ coastline. Some of my favourite trips have been exploring the rainforests and fresh water creeks on the Atherton Tablelands. Thinking further abroad, I’d have to say seeing the 7 Wonders of the World would be high on my list and I’ve got an extreme adventure holiday planned in New Zealand later this year. The drink I love: Coffee, coffee, coffee! Though I’ve recently discovered a Pimms cocktail that was absolutely delicious. A fashion designer whose style really suits me is… I’m more of a bargain hunter than a labels girl and my style can be quite diverse. I love challenging my inner Kmart addict to find a gorgeous, fun outfit that fits within a lower budget range. Having said that, I really enjoy checking out our local boutiques to find quirky and original pieces. Shoes I’d love to own or admire: Since working at Donohues my boot obsession has left me desperately wanting a pair of Caiman Belly or Rattlesnake boots from the USA. Treasured possession: A silver Belcher necklace that my parents gave me for my 18th birthday and a coin pendant my parents had made with my birth year on it. I’ve built my entire jewellery collection off those two pieces. A music genre and/or artist I love: My love for music comes from childhood weekends spent listening to Dad blasting his favourite 70’s and 80’s records, which is probably why that’s still one of my favourite genres to this day. A book or movie that effected me is… I have a real love for reading so it’s hard to pick one particular book. I’d have to say Di Morrissey is a favourite author of mine. Some of her stories really inspired me to embrace the adventures I could have when I was working out west. A car that suits my style (or I wish I owned): I recently purchased a brand new Honda Civic and I absolutely love it. It’s such a fun and sporty car and gorgeous to drive. If I wore a hat this is it… I’m more of a cap girl but my Sunbody Palm Hat is always my sun safe go to because it’s light weight and cool but still a fun, quirky hat. The lingerie label I love is… Honey Birdette. They have such a gorgeous range of fabrics and laces. My favourite perfume is: I have two perfumes that I adore – Gucci Guilty and Jimmy Choo. Gucci has such a gorgeous romantic smell that makes me feel strong and confident and the Jimmy Choo is a really fun, delicious perfume that I can wear every day.

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