A warm heart and helping hand for Seniors

Writer: Elaine Davie.

Over the past 80 years or so, advances in communication and other everyday technology seem almost to fall into the realm of science fiction for those whose extent of technical mastery may have been to learn to use a manual typewriter instead of relying only on the trusty fountain pen. No wonder then that many older people feel as if technology has left them behind. They might be able to cope with Skype, e-mails and Facebook to keep in touch with children who live far away; they may even have learnt to do internet banking, but that’s about it; for the rest, total confusion.

There are other lifestyle shifts with which they may also struggle: For example, in days of yore, if one had financial issues to deal with, you could make an appointment with your bank manager and sort it all out amicably over a cup of tea. The same could be said for your insurance agent. Not anymore. Now you speak to someone on a help line who seems not to care about you or your problem.

Click below to read more. (The full article can be found on page 25)