Get involved by attending our Mental Health Forums
Hear one service user’s journey to recovery
Launch of the Dawn Jones Art Prize 2016
Meet our new Trust Chair, Ben Reid
www.dwmh.nhs.uk
Welcome Welcome to the Spring 2016 issue of One in 4, our quarterly magazine for our 8,000 staff and public members across Dudley and Walsall.
Since our last issue we have been strengthening partnerships in the local health economy particularly through our work with local mental health trusts testing new ways of working and as a partner in the Black Country Sustainability Footprint that aims to address local gaps in healthcare and ensure that health services are sustainable for the future. We also announced exciting plans to work in partnership with Black Country Partnership NHS Foundation Trust and Birmingham Community Healthcare NHS Foundation Trust with the aim of enhancing and improving services for the benefit of our communities. Turn to page 10 for a more detailed update.
Be n R e id
Mark Axcell
As you may recall from our last issue, we welcomed the New Year with preparations for our CQC inspection. We are both very proud and appreciative of staff for their hard work leading up to the inspection and their continued dedication to their roles. We received some positive feedback from inspectors and in particular we are very proud of the comments around staff being kind, caring and compassionate. Although we were disappointed with our final rating of ‘requires improvement’ we truly see this as an opportunity to focus our efforts and we have already taken action in a number of areas. On a sadder note, after 20 months with the Trust, we said goodbye to Danielle Oum as Chair. She has returned to Walsall Healthcare NHS Trust to serve on their Board. We are delighted to welcome Ben Reid, previous Chair of Walsall Healthcare, as our new Chair. Ben has vast leadership and Chair experience and brings with him a wealth of partnership knowledge. And finally, we wish you a happy Spring with lots of sunshine, happiness and health. Until next time,
Ben Reid
Mark Axcell
Chair
Acting Chief Executive
Meet us online at www.dwmh.nhs.uk
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Trust service shortlisted for national award Our Child and Adolescent Mental Health Tier 3.5 Service has been shortlisted in the mental health category of the 2016 Health Service Journal’s (HSJ) Value in Healthcare Awards. Child and Adolescent Mental Health Services (CAMHS) Tier 3.5 offers a home treatment style service to children and young people who need extra support that traditional community services cannot provide. The service, which is currently a pilot funded by Walsall Clinical Commissioning Group, was set up in January 2015 to help alleviate the growing number of hospital admissions of Walsall CAMHS patients and to also provide support to children that are in crisis. Through extended hours and agile working, staff are able to attend to the service users’ needs quickly and in settings that are most conducive to their recovery.
Since the inception of this important new service, we have seen a 71 per cent reduction in mental health hospital admissions. This not only provides major cost-savings, but also directly benefits the patients and their carers by allowing them to stay closer to home and their support networks during their most vulnerable times. The HSJ Value in Healthcare Awards seek to recognise and reward outstanding efficiency and improvement by NHS organisations. The awards not only identify excellent use of resources, but they also seek out examples of demonstrable improvement in outcomes, both within back office functions and clinical initiatives. A presentation team presented to a judging panel in mid-April to elaborate upon the original entry. The finalists will be announced on 24 May 2016 at the awards ceremony in Manchester.
Corporate staff raise funds for charities In December, our corporate staff at head office celebrated the festive season with a Christmas Jumper dress down day. The fun day inspired staff to organise a monthly dress down day with all proceeds benefiting charities across the UK. So far we have raised funds for Alcohol Concern, LGBT Wolverhampton and Self-Harm UK. Our latest dress down day in April was in support of National Autistic Society and we donated £93.50.
Former apprentice shortlisted for regional award Kirsty Hadley, a previous apprentice of the Trust and current temporary staff member, was shortlisted for a regional NHS Apprenticeship Award presented by Health Education England West Midlands. Kirsty worked in the Estates and Facilities department and left her post to pursue a career in mental health nursing.
Appointment to NICE Quality Standards Advisory Committee Congratulations to Dr Ananta Dave on her appointment as a specialist committee member on the Transition from Children’s to Adults’ Services Quality Standards Advisory Committee. Dr Dave, Consultant Child and Adolescent Psychiatrist said, “I hope to be able to represent the needs of young people within mental health services as part of an overall transition pathway across all aspects of health and social care.” Earlier in the year, Dr Dave also presented to Parliament on the mental health and wellbeing of looked-after children.
channel Did you know that we have launched a Trust YouTube channel? We have over 25 videos including all of our Recognising Success nomination videos, a video on apprenticeships within the Trust and a service user’s Flipagram on her experience with mental health.
Staff at Trafalgar House hold a Christmas jumper day.
You can subscribe to our channel by visiting www.youtube.com and searching for Dudley and Walsall Mental Health or visit our website www.dwmh.nhs.uk and click the YouTube link at the bottom of the page.
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Spring 2016
Recovery voyage by Naomi Ball and Dudley Mind’s Training Team Hi, my name is Naomi Ball and I am one of the Trust’s Experts by Experience (EBE). I have been asked to share one of the ideas I use when involved with Trust induction for new staff. This idea was developed by a group of trainers working for Dudley Mind, of which I was one! I now use it for inductions, presentations and other events that I am involved with because of my role as an EBE. So let’s think about recovery related to mental illness, but in a slightly different way. Recovery is not a destination; it is a journey. For the purpose of this illustration I’m talking about recovery as a ‘voyage’. It’s important to remember that everyone’s recovery voyage will look different. Firstly, the patient is ALWAYS captain of their own voyage. During my recovery voyage, so far, I have met a lot of professionals who think they are captain of my voyage; and sometimes I’ve even believed that they are! But I’ve learnt over the years that I am always captain of my own voyage and should be encouraged and supported to make as many decisions as possible. Secondly, the captain chooses the vessel; for some people, this will be a speed boat or cruise liner, heading at speed into their recovery voyage. For others, they may prefer to take it more slowly and choose a rowing boat. Some people may just want to see where the wind takes them by choosing a sailing boat. The name of the ship is always ‘HOPE’ – Hold On, Pain Ends. The captain also chooses their own crew. This could be friends and family, not just professionals. It is important to remember that all of the crew are important – if they are valued by the captain, they should be valued by other members of the crew and the best results are achieved by the crew working together as a team. The crew can make suggestions about what the next destination along the voyage should be but it is the captain’s decision. I personally like to island hop. My goals are the various islands along the way; when I reach one I make a new goal and head for that. Everyone will face stormy weather on their recovery voyage. In these times, it’s vital that all of the crew wear a t-shirt with the name of the boat on it, ‘Hope’. If they can’t carry hope for the captain, then they can’t be on the crew. If the captain falls overboard or even throws them self overboard, the crew can use a lifebelt to pull the captain back to the boat. The lifebelt could represent prescribed medication, having a chat, emergency contact numbers or crisis resolutions. Also the crew can advise the captain to drop anchor at any point. This is when the captain needs to take some time to ‘stand still’ and take time out from what they’re doing. 4
Finally, the captain must wear their life jacket at all times as it keeps them afloat. This represents taking prescribed medication, keeping active, eating a balanced diet, getting enough sleep, taking time for relaxation, as well as keeping appointments. On the life jacket is a whistle. When the captain is in trouble they can blow the whistle and let people know they need help.
So, what can we do to be good crew members for a person who is struggling on their recovery voyage? Here are some ideas: • Listen with compassion and be genuine • Respect the ‘captain’s’ decisions • Work together as equals and in partnership as part of the ‘crew’ • Focus on goals that give meaning to the person, not just to do with their illness • Encourage positive coping strategies • And, above all, maintain HOPE!!!
Therapy at the touch of a screen Last year, our library services launched a new initiative using iPads as a therapeutic tool. The scheme, set up in conjunction with Consultant Occupational Therapist, Jo Marshall, loans iPads to staff on wards for use with service users. To date, the iPads have been filled with over 130 free apps which aim to support with different aspects of wellbeing including: • Cognitive stimulation
• Activities
• Psychological therapy
• Communication
• Reminiscence
• Sign language
• Memory
• Emotions
When asked on how easy setting up the initiative was, Sadie said, “When we first started looking into using the iPads, patients were nervous as they’d never used one before, but once they started, they really saw the positives. They are a great resource in mental health settings and give patients a chance to learn new skills or hobbies.”
The iPads have been very successful since they first launched but predominantly so within our older adults services who use the tool as part of their reminiscence activities; staff are able to take patients to locations that are familiar to them via Google Earth which is especially beneficial for our patients with memory problems. Sadie Bond, Activity Coordinator at Bloxwich Hospital, said that, “The iPads give you thousands of activities right at your fingertips. You can flip from one topic to another without losing patients concentration, showing them things that they would never be able to do if we didn’t have the iPads. The patients think it’s amazing.”
Sadie Bond, Activities Co-ordinator at Bloxwich hospital helps a patient use an iPad
Cooking up recipes for positive wellbeing Many studies show that healthy eating and cooking can be just as good for your mental health as your physical health. One of our Community Development Workers, Lourenzita Haye, has teamed up with the Church Urban Fund, Fit Food Fit Life and St Thomas Church Bloxwich to deliver a series of cooking classes for people living with mental health and wellbeing issues.
The group provides opportunities for local residents to integrate in a non-judgemental, friendly environment with hopes to develop new relationships and a better understanding of the social needs within their community. Group members strive to promote a better understanding of mental health issues by tackling stigma and enabling equal access to healthcare. One group member commented, “I am so happy that I started attending this group. I’ve gained new friends who understand my illness and who I can talk to without feeling funny.” After the healthy cooking workshop, the group hopes to start a new project called the Community Green Garden. The garden is meant to create a space where members of the community can socialise, tackle isolation and learn new skills. The garden will be maintained by members of the group and wider community.
Participants taking part in a community cooking class
Lourenzita’s group meets every Tuesday at St Thomas Church, Bloxwich. For more information, please email lourenzita.haye@dwmh.nhs.uk 5
Spring 2016
Enter the Dawn Jones Art Prize 2016 Calling all budding artists, entries are now open for an art competition for people across Dudley and Walsall with experience of mental health. What can you enter? You can enter one piece of artwork for either of the following categories: a) My journey with mental health b) What mental health means to me
Artwork from joint winner, Susanna Frances
Dawn Jones was a talented artist from Walsall who tragically ended her life in 2005, aged 25, following a long battle with mental illness. Now in its twelfth year, the competition was set up by Dawn’s mother, Maureen Jones, in memory of her daughter. The aim of the competition is to offer people with experience of mental health the opportunity to express themselves and create meaningful artwork for people to enjoy. It also aims to raise awareness of mental health issues and help reduce the stigma associated with mental illness.
Competition guidelines You can enter if you: • Are aged 18 or over • Live within the boroughs of Walsall or Dudley • Have experience of mental health, for example, as a service user, carer, relative or friend of a service user, or you work in mental health • A re happy for your work to be exhibited should your work be shortlisted • Give permission for you and your work to be photographed for publicity purposes
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You can submit artwork using any medium, or combination of media, as long as it can be hung onto a wall. It can be oil or water paint, charcoal, textile, collage, photography or digital art. Please note that we cannot accept electronic images, poetry or stories. The artwork must comply with the following rules: • It is between A5 and A1 in size • It is ready to hang without further work (framed and hanging fixtures on the back) • It is new, original work which has not been previously submitted • It is the work of the person who is entering the competition • It is labelled with the name and contact details of the artist and entry category (please include a telephone number) • It includes a short piece (up to 250 words) about yourself, explaining how mental health has touched your life and how art helps you. If you are shortlisted, please note that this will be exhibited with your work.
Last year’s joint winner, Alan Daffern
Deadline for entries is 5pm, 2 September. Full terms and conditions can be found at www.dwmh.nhs.uk/artprize
Minds Matter: Celebrating wellbeing together On Tuesday 15 March, we held an event to celebrate the work that our local communities have been doing to raise awareness of and promote wellbeing. Local support groups came together to explore the Five Ways to Wellbeing and to learn from each other how they can further their contribution to communities in Dudley. The event was opened by Danielle Oum, former Chair of the Trust, who discussed the importance of health and wellbeing, especially within minority groups. Danielle was followed by one of our Community Development Workers, Iram Maan, who went on to discuss the Five Ways to Wellbeing, what it meant to attendees and how they can maintain their mental and physical health. Attendees were given the opportunity to browse the stalls from local organisations including, Get Set to Go, Dudley Asian Women’s Network, Summit House Support, Health Trainers and many more. Stalls provided free advice and support as well as activities such as a smoothie bike and rock painting.
• Halesowen Asian Elderly Association • For Men Monday Club • New Testament Welfare Association • Polish Wellbeing Group • Summit House Support • Shree Gujarati Hindu Centre
Mark Axcell, Acting Chief Executive, joins in the celebration
To recognise local community groups for their dedication to promoting wellbeing within minority communities, an awards ceremony was held where trophies and certificates were given out.
The event was closed by a short session of laughter yoga, followed by our community development workers who gave a speech to thank attendees and all community groups present.
The awards ceremony saw 10 local groups being presented with an award and certificate including: • Bangladeshi Development Group • Community Creations
Attendees paint their thoughts around happiness
• Diyya Community Project • Dudley Chinese Community Association
Keeping your health in check Did you know that our Trust facilitates a free health and wellbeing drop-in service open to the public? Since October 2015, members of staff and the local health community have been helping Walsall residents improve their wellbeing by providing free health checks and the opportunity to talk to professionals about mental health, dementia, service experience and smoking cessation support. Based on the positive feedback and success in generating referrals, the service will continue into 2016.
The drop-in has the capacity to facilitate nine service users each month so booking a space is suggested. You can contact Anita Chumber, Community Development Worker, for more information or to reserve a place by emailing anita.chumber@dwmh.nhs.uk or phoning 01384 366517.
Not only does the drop-in promote positive health practices, but some members of the community come along just for the social aspect. Each session has free tea and toast, activities, and an area for sitting and socialising. The drop-in takes place on the first Tuesday of every month from 10am – 12:30pm at Mend-It, Green Lane Baptist Church, Walsall. 7
Spring 2016 Are you up to date? Accurate contact details are vital to continuation of care and positive patient experience. If your information is incorrect, we won’t be able to keep in touch with you regarding your care and may even send sensitive information to the wrong person. Therefore, we ask that you please let us know if you have: • Moved house • Changed your home telephone or mobile number • Changed GPs • Had a change to your next of kin You can update these details the next time you are at an appointment by asking for a form at reception or by contacting your care co-ordinator.
Good Friday fun Staff on Ambleside Ward at Dorothy Pattison Hospital invited patients to come together and show their creative side to celebrate Easter. At the event held on 25 March, patients and staff participated in an Easter egg decorating competition which was judged by staff nurse, Elaine Allen. When it came to judging, entries exceeded expectations making the process a challenge in itself for Elaine who said “I was amazed at the outcome of all the Easter eggs. It was tough to pick a winner, they were all fantastic.” One of our activity nurses, Baljinder Dhillon, also got involved in celebrations by hosting an egg and spoon race. Staff and patients lined up at the start line in anticipation and once the whistle was blown they were
off! One of the patients claimed victory as the egg and spoon race champion. The day was a great success with staff and patients praising the hard work that went into planning the events.
Patients make an Easter display at Dorothy Pattison Hospital
Bloxwich Hospital travels back to the swinging sixties Flower power, bellbottoms and The Beatles were the order of the day as Bloxwich Hospital celebrated Dignity Action Day in style with a 1960s themed celebration. Dignity Action Day is an annual opportunity for health and social care workers, and members of the public, to uphold peoples’ rights to dignity and provide a truly memorable day for people who use care services. Staff, patients and carers donned their best 1960s inspired outfits to join in the festivities. Mark Whitmore, a memory nurse at Bloxwich, played guitar and sang some favourite 60s tunes while attendees participated in charades and a themed quiz. Along with music and activities, the catering department generously donated the supplies for a delicious buffet for all. Keeping with the theme of dignity everyone was encouraged to reflect upon what dignity means to them and to add their thoughts to a dignity tree.
Staff at Bloxwich Hospital get in costume for Dignity Action Day
Malvern Ward raises a cuppa for Dementia UK Staff, service users and carers enjoyed a tea party on Malvern Ward in early March in recognition of the Time for a Cuppa campaign. Time for a Cuppa is a national campaign led by Dementia UK to help raise funds for more admiral nurses (specialist dementia nurses). Dementia UK helps families to face dementia, and the charity’s mission is to ensure that there is an admiral nurse for everyone who
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needs their vital and specialist support. Guests from Dudley Fire Service, Dudley Age UK and Fit Food Fit Life were in attendance. Service users and carers also participated in some fun competitions including Pin the Cherry on the Cake, Guess the Weight of the Cake and a delicious cake bake-off. The ward raised almost £59 for Dementia UK. Thank you to everyone who participated!
Malvern ward raises money for Dementia UK
There’s only one you In March, Public Health England launched a new campaign aimed at improving the health of adults across the country. The One You campaign encourages adults to take a moment to think about how their current lifestyle could be impacting their health. Modern day living is making it difficult for people to lead healthy lifestyles. Everyday habits and behaviours – such as eating unhealthily, drinking more than is recommended, smoking and physical inactivity– are responsible for around 40 per cent of all deaths in England. Guidance from the National Institute for Clinical Excellence (NICE) identifies 40-60 year olds as a group who tend to give their own health a limited amount of attention. Many adults believe that a gradual deterioration in physical and mental health is an inevitable sign of ageing and do not realise that their health can be determined by their habits and behaviours today. For many, unhealthy habits have crept up on them and making changes is not at the top of the list of their priorities.
Helping adults, particularly those in middle age, make some lifestyle changes today can have a dramatic positive impact on their health, now and in the future. Living more healthily can help prevent conditions like type 2 diabetes, cancer and heart disease whilst reducing the risk of suffering a stroke or living with dementia, disability and frailty in later life. Living healthily in middle age can actually double the chances of being healthy at 70 and beyond. Whether they need help to eat better, stop smoking, cut down on drinking or get active, One You gives people the chance to consider their own wellbeing, reappraise their lifestyle choices and do something positive to improve their health. You can visit the One You website to take the ‘How Are You’ quiz, which assesses people’s current behaviours and lifestyle to provide feedback on areas they should prioritise to improve their health. The quiz gives a health score and provides useful solutions and tools to help make simple changes that can lead to a healthier life. Visit www.nhs.uk/oneyou to take the free quiz.
Did you know? • Despite falls in smoking rates, it is still the biggest single cause of preventable death and ill health in England • Over 333,000 hospital admissions in England were alcohol-related in 2013-2014 • Physical inactivity causes an estimated 17 per cent of all premature deaths in the UK • Moderate obesity reduces life expectancy by an average of three years
Top tips • Google search for a local running club • Try some light exercises whilst watching your favourite television programme • Start a lunchtime walking group at your office • Create a competition with friends or your partner to encourage each other to stick to your goals
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Spring 2016 Contact us
Launch of new Neurodevelopmental Service For more information or to discu email at ne ss a referr urodevelop al, please mental.serv contact us ice@nhs.n by et
We’re pleased to announce the launch of our new Adult Neurodevelopmental Service. Led by two highly qualified consultant psychiatrists, the service offers assessment and diagnosis of adult Autistic Spectrum Disorders (ASD) and diagnosis and advice on pharmacological treatments for patients suspected of, or having a diagnosis of adult Attention Deficit Hyperactivity Disorder (ADHD). Patients will be seen at either Bushey Fields Hospital in Dudley or Dorothy Pattison Hospital in Walsall. The service is for individuals aged 16 and older. If you would like to refer to the service you will need to speak to your GP who will be able to send a referral
letter. We do accept referrals for Abonot ut our Trus t individualsDudiagnosed with moderate dley and W alsall Menta l Health Pa excellent reputation rtnership as NHS Trust on e co to severe learning difficulties. Funding of the leadin untry. has an g mental he alth trusts in the Ou will need tor pabe agreed by the relevant tients tel l us: Clinical Commissioning Group before 73 per ce nt of patie nts said the recomme y are likely/ nd the Tru extremely st for treatm likely to any work is 85undertaken. per cent of ent patients sa 
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For more information, visit our website www.dwmh.nhs.uk/adultneurodevelopmental-service/ or email neurodevelopmental.service@nhs.net
Transforming care through partnership It is with great excitement that we announce our new partnership endeavor with Black Country Partnership NHS Foundation Trust (Black Country) and Birmingham Community Healthcare NHS Foundation Trust (Birmingham Community) called Transforming Care Together. It is no surprise that the health and social care system is under great pressure, and like many healthcare organisations, Black Country Partnership was interested in protecting the services it delivers to patients; so, in September, they approached like-minded healthcare organisations in the West Midlands and asked interested trusts to submit a proposal for working in partnership. We came together with Birmingham Community Healthcare Trust to submit a joint proposal. We were notified in December that our conjoined bid was successful and so we started our journey to improving services and patient care. Our decision to work together was largely based on our three organisations sharing similar culture and values; or simply put, how we do things and why it matters. We strongly believe that a partnership based on sharing similar culture and
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values is more likely to be successful. The ultimate aims of our innovative partnership are to sustain and improve clinical services, and offer greater opportunity and choice to patients, families and carers. It also aims to deliver greater efficiency, improve the ability to invest in facilities, and offer more opportunities for new and existing staff. At this stage, you may be wondering how the Transforming Care Together Partnership might affect you. Our work will help us to make the best use of public money so that if you or your friends and family need to access our services, they receive the best quality of care. Our future partnership aims to better the services we offer to our communities, working with healthcare commissioners to improve choice and access, making the most efficient use of our resources so we can reinvest inpatient care. Keeping a patient-centred approach
in all that we do will ensure that our future partnership arrangement will deliver real benefits for patients. We really want to involve patients, carers and family members in helping us shape our future services so please get in touch if you would like to be involved. We will soon have a Transforming Care Together Partnership website where we will post news and updates on our progress. Our new website will also feature a Your Questions area which we will keep updated with the most recent Q&As. We are also using our existing social media accounts, magazines, newsletters and email updates as a way of communicating news.
Contact Micky Griffith, Transforming Care Together Programme Director on 07703 715624 or email micky.griffith@nhs.net
ice
CQC report praises staff for caring and compassionate attitude Staff at Dudley and Walsall Mental Health Partnership NHS Trust (DWMH) treat patients with “Kindness, respect, compassion and empathy” according to the latest report from the Care Quality Commission (CQC). As part of their routine programme of inspections the CQC visited DWMH in early February to look at whether services are safe, effective, caring, responsive and well-led. The inspection team recognised many areas of good practice, however the Trust has received an overall rating of ‘requires improvement’. In particular the CQC found: • Morale was good in most areas and staff were proud of the work they did • The Trust had developed effective processes for learning from incidents, complaints and patient feedback
Although the report has many positive examples it does highlight some areas requiring improvement including records management, supervision, appraisals and training compliance and staff acting in accordance with the Mental Health Act Code of Practice. Mark Axcell, Acting Chief Executive commented “We welcome the feedback from the CQC and although we are disappointed with the final rating the report highlights many areas of good practice and includes some positive feedback from inspectors, staff, patients, carers and stakeholders.
Quality and safety remains our top priority and we have already • They found a pro-active approach to taken action to address some of the involving patients and families with points raised and will continue to many services acting upon feedback work with our staff, patients, carers and stakeholders to provide the and giving patients a voice best mental health services to the • The Trust has a clear vision and communities of Dudley and Walsall.” set of values with quality and safety as top priority • They found innovative practice in services and many examples of staff working well with external agencies
The CQC inspect the quality of services based on what matters most to patients. They ask five key questions. These are: • Are they caring? Are patients are treated with compassion, respect and dignity and that care is tailored to their needs? • Are they responsive? Do patients get treatment or care at the right time, without excessive delay, and are involved and listened to? • Are they effective? Are patients’ needs met and is care delivered in line with national guidelines? • Are services well-led? Is there is effective leadership, governance and clinical involvement at all levels, and a fair, open culture exists which learns and improves listening and experience? • Are services safe? Are patients are protected from physical, psychological or emotional harm or abuse?
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Spring 2016 Mental health forums continue to grow in popularity Did you know that the Trust holds quarterly mental health forums on a variety of topics? The forums are open to the public and feature guest speakers, local stallholders, activities and a free lunch.
December
April
The December mental health forum was held in Dudley and focused on dementia. We had four guest speakers and over 70 attendees. Topics for discussion included the signs and symptoms of dementia, how to care for carers, and an introduction to dementia care mapping, a new observational approach to providing care for dementia patients. Attendees also received Dementia Friends training.
April’s self-harm forum was held in Walsall and was equally well attended. Because of the nature of the topic, many people neglect to talk about self-harm when discussing health and emotional wellbeing; but the statistics show us that self-harm is a prevalent issue within society. In fact, 1 in 10 people self-harm and this number increases to 1 in 4 young people according to the Royal College of Psychiatrists. Dr Safi Afghan and Dr Marie Payne talked about why self-harm awareness should be everyone’s business and the psychological reasoning behind self-harm. In addition, one of our Experts by Experience talked about her experience with self-harm and mental illness.
Youth Forum The Trust held its first ever youth forum in February at Dudley College. Engaging young people is a priority for the Trust and we are trying to better understand how they want to be involved with local mental health services. There were many fun activities including a myth and fact balloon pop, mental wellbeing PlayStation games, an interactive graffiti board so that attendees could post their thoughts using an interactive spray can, and a flipchart exercise that provided insight into young peoples’ thoughts on mental health.
Upcoming Mental Health Forums 16 June 2016, 11am – 2pm, Dudley 16 September 2016, dates / location tbc 8 December 2016, dates / location tbc To book on to any of the above dates or for more information, please email communication@dwmh.nhs.uk or call 01384 325015.
Apprentices take centre stage We took the opportunity to shine the spotlight on our apprentices during this year’s National Apprenticeship Week that took place during March. This year’s theme was ‘Rising to the Top’ which our apprentices truly are doing! We kicked off the week with a donut and coffee morning for all apprentices past and present. Later in the week we premiered a short film featuring our apprentices talking about their experiences and the benefits of being an apprentice. 12
Interested in apprenticeships? Being an apprentice with the NHS introduces people to a large, well-known organisation that has endless opportunities and scope to learn new skills in different areas of work. It’s also a chance to learn some of the more softer skills that are so important in the workplace. If you are interested in an apprenticeship or know someone who
may be interested, please email michael.hirons@dwmh.nhs.uk for more information.
To view the video, check out our Trust YouTube page – search Dudley and Walsall on www.youtube.com
Angela proves age is just a number If you were 80-years-old, what do you think you would be doing? Most people would be taking it easy and enjoying their retirement years. Luckily for us though, Angela Whitehouse, Bank Healthcare Assistant, has continued to dedicate herself to caring and our Trust as she approaches her 81st birthday in early June.
Trust library services improve patient care In January, Mark Axcell, Acting Chief Executive, visited our Trust library services to find out more about how it supports evidence-based practice in order to improve patient care. According to the Knowledge for healthcare: a development framework 2015-20, “Healthcare library and knowledge services underpin all aspects of the NHS – supplying the evidence base to the service to make decisions on treatment options, patient care and safety, commissioning and policy, and to support lifelong learning, undertake research and drive innovation.” Within our Trust, our clinical librarian undertakes comprehensive literature searches of a complex nature across several databases to provide good quality, relevant evidence-based information to answer clinical questions related to patient care, guidelines, service development, audit and policy documentation and research. During this financial year alone, the library service has supplied 65 literature/evidence searches for the purpose of improving patient care. The service is free to all staff and frees up time for the health care professionals to better serve our service users and carers.
Angela has worked for our Trust for over 26 years and has been a staff and service user favourite with her quiet determination, modesty and dedication. She started on 17 December 1989 at Bushey Fields Hospital, but since then she has worked on all of the Trust’s wards. When asked about why she chooses to continue her career with our Trust, she said, “I do it because I like the job. I don’t sit down a lot, I just keep on moving. It must be a pretty good Trust to stay here this long!” After 26 years with the Trust, we assumed that Angela had some good advice for new healthcare workers so we asked her what her top tip is for new starters and she summed it up as, “Just keep on going.” When Angela is not at work, she cares for her husband and enjoys knitting and spending time with her grandchildren and great grandchildren.
Mark Axcell with our library services staff.
Organisations search long and hard to find workers as committed as Angela and we consider ourselves lucky to have her as a staff member. 13
Spring 2016
Welcome to our new Chair In March, it was announced that Danielle Oum would be joining Walsall Healthcare NHS Trust in April as their Chair. We wish Danielle all the best in her new role and want to thank her for her time and service. Through appointment by the Trust Development Authority, we welcomed Ben Reid, previous Chair of Walsall Healthcare NHS Trust, to our DWMH family on 8 April. Alongside his role as DWMH Chair, Ben is Chief Executive of The Midcounties Co-operative, a locally-based service sector company employing approximately 9,000 staff. He has extensive links with the business communities in Walsall and the Black Country and brings with him a wealth of experience and a considerable track record of chairing partnerships. Ben’s experiences and skills are a great asset to our organisation as we continue to engage in our own partnership endeavours. We caught up with Ben during his first week on the job for a chat. Question: So Ben, how are you finding your first week at DWMH?
Answer: It has been a bit of a whirlwind. I’ve had a range of meetings trying to get up to speed with all the current initiatives. It is clear that the Trust has some very bold and exciting plans for the future so it essential that I develop a good understanding surrounding these as soon as possible. Question: Tell us a little about yourself. Do you have any hobbies? Answer: My hobbies are walking, running, playing golf and watching the Wolves. I like to be outdoors and particularly like trekking which allows the opportunity to get away from all the day to day hustle and bustle. Last year I went to Bhutan and Nepal to walk in the Himalayas which was amazing.
Question: What are you most looking forward to during your time as Chair? Answer: I have been working in the local health service for the past 12 years in the acute and community sectors. This gave me insight into the importance of getting all elements of the health service to work together to ensure individuals get the best care. I can bring those experiences to bear as we at DWMH develop new partnerships and ways of working to improve services to our communities. I was delighted to be given this opportunity and am really excited about working with my new team to make a difference.
Get talking about mental health Every year on the first Thursday of February, Time to Change organises Time to Talk Day which aims to get as many people as possible across England talking about mental health. Mental health problems affect 1 in 4 people every year, yet too often people are afraid to talk about their experiences because they fear it will affect their jobs or relationships. To celebrate this year, our community development workers hosted an event to encourage women from all different backgrounds to get together to talk about mental health and find out about services. The event was also attended by local mental health charities including Rethink Mental Illness, Dudley Mind, Creative Support and the Health Trainers, who provided free information and support to attendees. Over 40 women attended and were able to access health advice and support as well as enjoying free hand massages, mini facials, henna and food. To find out more about Time to Talk Day, visit the Time to Change website: www.time-to-change.org.uk/ The Trust Celebrates Time to Talk day
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Ben Reid, Chair
The Triangle of Care We want carers, staff and service users to be equally involved in achieving the ultimate aim of recovery for a service user. We also want to ensure that carers are fully involved in decisions about a service user’s care and treatment. To help us achieve this, we have adopted the Triangle of Care model, based on partnership working between service users, their carers and staff. This is achieved through regular engagement, information sharing and providing support. The Triangle of Care aims to: • ensure that carers are included in discussion and decisions about the service user and are invited to, or have their views adequately represented at, meetings such as ward/team reviews and care meetings
Support on offer for new and expectant mums When you become pregnant or have a baby it’s often quite an emotional and overwhelming experience, not just for you but also your family. It’s important to keep track of your emotional wellbeing before, during and after pregnancy and seek support if you are feeling low, depressed or anxious. Dudley and Walsall Mental Health Partnership NHS Trust in conjunction with Healthwatch Dudley are holding an informal drop-in event for new and expectant mothers on 21 June at Intu Merry Hill, 10 – 11.30am in the food court as part of the regular ‘mummy mornings’. Health professionals will be on hand to offer advice and support, along with highlighting the signs and symptoms as well as signposting to services.
• ensure that carers have the information they need about the service, the service user’s condition and treatment, key staff involved and how to contact them
For more information contact Iram Maan, Community Development Worker on 079175 59683 or Chris Barron or Deb Attwood from Healthwatch on 03000 111 001.
• ensure that carers receive the support they require, including a carer’s assessment if needed and links to support groups and services in their area. The Trust was awarded a gold star award in 2014 as part of the Triangle of Care membership scheme for their commitment to carers, the first in the region to do so. This award demonstrates the commitment and hard work that staff have put into making sure carers are included across all mental health services and we are currently looking to roll out Triangle of Care to community services and will be aiming to maintain our gold star status. If you would like more information about Triangle of Care, contact Hassan Omar on 01384 324584 or email hassan.omar@dwmh.nhs.uk
Be involved, be a member Our service users, carers and members of the public can become members of the Trust. Being a member means that you will receive regular updates about the Trust, a copy of One in 4 magazine every quarter and the chance to be involved in shaping local mental health services and help reduce the stigma around mental health. You will also have access to a range of NHS Discounts available online.
As a member you can: • Come along to our events to find out more about common mental health conditions • Participate in consultations and feedback your views on our services • Receive regular information about the Trust • Join in on our membership events
We would love to welcome you as a new member of our Trust. For more information visit www.dwmh.nhs.uk contact the membership office on 01384 325015 or email communication@dwmh.nhs.uk for a membership form. 15
Spring 2016
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Dates for your diary Events in Dudley
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event providing information about the range of services available for carers. The event will also see the launch of Adult Learners Week. Carers will be able to find out about courses available from the Dudley Council Adult Learning Team and refreshments will be provided during the day.
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• Dudley Carers Forum and Social Club: First Wednesday of every month, 11am – 2pm, Bank Street Methodist Church, Brierley Hill. Come and 6. and receive 6. information and support 5. meet other carers £ £ in a friendly environment. Lunch and refreshments are 3 provided. The Healthwatch Dudley team are available 3 from 1pm to listen. to your concerns or feedback about . health services in the Dudley area.
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information, please contact Anita Chumber on 07917 559351 or email anita.chumber@dwmh.nhs.uk
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Contact Us
• Mind Matters Café: Fourth Wednesday of every month, 10:30am – 12:30pm, St. Catherine with St. Chad’s, Edison Road, Beechdale, Walsall, Blakenall Heath, West Midlands, WS2 7HT. Join the Mind Matters Café where older people with mental health conditions, and their carers, families and friends in Walsall can come together in a safe and welcoming environment. For more information contact Janine Hayes at janine.hayes@accordgroup.org.uk, or call 07793 699141.
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