One in 4 - Summer 2015 by DWMH

In this issue: gi n g a g n E ou n g Y h t i w e Pe op l

g n i p o l De veice s fo r s e rv f ut u re the

pe ut ic t o a r e h T a ch e s a pp ro co ve ry re

Summer 2015

W e lco m e

Welcome to the Summer 2015 issue of One in 4, our quarterly magazine for our 8,000 staff and public members across Dudley and Walsall.

Hello, our names are Gary and Danielle. You might ask why we are introducing ourselves like this. Well, it’s part of a national campaign that aims to improve communication in healthcare.

Da n ie lle O

Gary Graha m If you know someone who you think would like to become a member, you can direct them to: www.dwmh.nhs.uk/ foundationtrust Alternatively please contact the Foundation Trust office on 01384 325015 or email communication@ dwmh.nhs.uk for a paper copy.

The campaign was started by Dr Kate Granger, a medicine registrar from Yorkshire who became frustrated with the number of staff who failed to introduce themselves to her when she was a patient in hospital. We are really excited about getting involved in this campaign, and have already begun to embrace ‘Hello My Name Is…‘ across the Trust. You can read our interview with Kate later on in this issue of One in 4. Since the last issue, Monitor has informed us that our Foundation Trust application has been deferred, saying that we have further work to do before we meet the requirements. Although this isn’t the decision we had hoped for, it does give us the opportunity to focus our efforts over the next year and come back with an even stronger application. As ever, we would like to thank you for your continued support and we will provide regular updates on our progress. There is plenty for us to build upon as we look to enhance our services over the next five years. You can find out about our plans in our new Clinical and Social Care Strategic Vision. In this issue we share with you how we collaboratively developed the vision and defined our areas of focus.

We were pleased to hear in July that the Trust had been named as one of the best places to work by the health industry’s leading publications Health Service Journal and Nursing Times. This is the second year that we have made it onto the list, which is testament to our emphasis on ensuring staff feel supported. In other news, we said a fond farewell to Robin Gutteridge, one of our Non-Executive Directors, who stepped down at the end of July. Robin has contributed considerably to the work of our Trust Board and will be missed. We want to wish her the best for her future endeavours. At the same time we would like to welcome Olivia Clymer as Associate Non-Executive Director. Olivia has considerable experience and is a welcome addition to the Board. Looking forward it will soon be time for our AGM, which is being held on 24 September. We are still pulling together the final programme but this year’s event will incorporate a free Wellbeing Fair and we would like to offer an open invitation for you to attend. Look out for more information in the coming weeks on our website. And finally we want to say a personal thank you for the continued hard work and commitment from our staff in supporting service users towards recovery. With kindest regards, Gary Graham Chief Executive Danielle Oum Chair

meet us online at www.dwmh.nhs.uk

M e nt a l H ea lt h i n t h e n e ws

Discrimination on the decline Latest research shows a record number of people in England saying they would be willing to live, work and have a relationship with someone who has experience of a mental health problem. These findings have been taken from the National Attitudes to Mental Illness survey, which has been conducted annually by TNS since 1993. The reported improvements in attitude have happened despite the risk of deterioration during times of economic hardship. In 2009, questions were introduced to measure the public’s intended behaviour towards people with mental health problems. In this most recent study, levels of reported and intended behaviour have reached their highest level since then: • 9% increase in willingness to live with someone with a mental health problem (57% to 66%) • 8% increase in willingness to live nearby to someone with a mental health problem (72% to 80%) • 7% willingness to continue a relationship with a friend who had a mental health problem (82% to 89%) • 7% increase in willingness to work with someone with a mental health problem (69% to 76%).

Technology could be key to positive mental health Over 75% of people who experience symptoms of anxiety and depression get no treatment, but leading researchers from the University of Sheffield’s Centre for Assistive Technology and Connected Healthcare (CATCH) have identified technology as a way to help improve access to care and information that can help people manage their condition better. The way the NHS is currently set up means that most services are offered from 9am to 5pm, Monday to Friday, in a healthcare setting, which means lots of people with mental health problems are unable to access care easily and some people find it difficult to speak face-to-face. Dr Katherine Easton from CATCH said: “Technology can increase the availability of services. It can provide services out-of-hours, it gives people choices and options, and most importantly it helps people take control of their own health.”

Police detaining fewer people displaying mental illness People displaying mental health problems in public were held in police cells on more than 4,500 occasions in the last year, a fall of almost a third compared with the previous year, figures show. Police custody was used to accommodate individuals held under section 136 of the Mental Health Act 4,537 times in 2014/15, down from 6,667 times, according to data collected from police forces in England and Wales. In June the home secretary, Theresa May, announced a crackdown on the practice, telling police officers at their annual conference in Bournemouth: “Nobody wins when the police are sent to look after people suffering from mental health problems. Vulnerable people don’t get the care they need and deserve, and the police can’t get on with the job they are trained to do.” Section 136 allows police to take people to a place of safety when they are in a public place. They can do this if they think the person has a mental illness and is in need of care.

Improving care for dementia patients in Walsall Dedicated support workers have been appointed in Walsall to help improve dementia care and end-of-life care for people living in care homes across the town. The appointment of the two workers is part of a year-long project being led by Pathways For Life, a partnership between the Accord Group and Age UK Walsall, and St Giles Hospice. The dementia support workers will assist carers at various homes within Walsall to help them use evidence based tools – such as the Abbey Pain Scale – to make the homes more dementia friendly and ensure that end of life care plans are carefully considered and tailored for each individual. Helen Reeves, clinical nurse manager at St Giles Walsall Hospice, said: “This joint collaboration integrates the philosophy of the hospice into dementia care and will enable equity and equality for people with advanced dementia at the end of their lives.”

Engaging with young people Mental illness can affect people of all ages and from all walks of life. In the UK more than 850,000 children and young people have been diagnosed with a mental health condition. Many feel overlooked and undervalued. challenging stigma and promoting positive mental health. This is something Emma Salt, our youngest Expert by Experience (EBE), feels especially passionate about.

Emma Salt

The Trust recognises that service development is a collaborative process and, to better meet the needs of young people, it’s important that they feel their voices are heard and their input appreciated. Over the last year, young people from Dudley and Walsall have been having their say in a variety of ways. We’ve worked closely with Young Minds on training and consultation,

On 23 April we hosted our first mental health forum of the year, which shone a spotlight on young people’s mental health. The forum was well attended by over 45 people, all of whom spoke positively about the event. One commented: “I have learnt so much about the most important topics surrounding child and adolescent mental health and can approach the issue with much greater insight.”

Emma was recruited last September to provide a different perspective to existing EBE’s. Having first come into contact with Children and Adolescent Mental Health services (CAMHs) as a 13-year-old, she now tours schools across the country, telling her story and pushing the Time to Change agenda. She said: “I’m really pleased that the Trust is doing more to engage with younger people. With child and adolescent mental illness on the rise it’s crucial that services are kept in place during trying times. By engaging with young people early on in their mental illness, we could be investing in sound long term mental health, which would benefit individuals and services.”

The Forum offered attendees the chance to ask questions and receive answers from professionals within the service, including round table discussions on a range of topics affecting young people. If you would like information about future forums please contact Tracy Cross on 01384 324531 or by email tracy.cross@dwmh.nhs.uk

To offer an insight into how Child and Adolescent Mental Health Services function, the Elms Centre in Halesowen opened its doors to the public back in February. Staff were able to showcase their work across all areas – from eating disorders and early psychosis to ADHD and psychological interventions. Young people had a say on the future of these and other services as they were consulted over the Trust’s Clinical and Social Care Strategic Vision, helping to outline provision for the next five years. They have another chance to contribute at the upcoming Young Members Forum, details of which will be revealed in due course. If you want to be part of an on-going discussion about young people’s services then contact Tracy Cross, Service Experience and Engagement Co-ordinator, on 01384 324531 or tracy.cross@dwmh.nhs.uk.

Staff and partners

l health forum

attend the menta

What it’s like to be an Expert by Experience (EBE)

- David Stocks When I was first asked to write about being an EBE, I immediately wondered how I was going to capture everything it involved. I have so far helped run staff induction training, nurse development training, performed a hospital place assessment, visited a college as part of Mental Health Awareness Week, performed ward visits, helped develop a tender, helped deliver police training, spoken at a doctors training day and a Trust leadership day. All this in four months and I’m only just scratching the surface of what EBE’s do. It was the Trust leadership day that brought home what it is to be an EBE. The theme of the day was #hellomynameis, a Twitter campaign set up by hospital consultant Kate Granger. She started it when she became a patient herself and realised most of the doctors and nurses were not even introducing themselves. Through this campaign she is trying to restore the personal contact and caring side to the NHS. On this theme I spoke about my experiences as a mental health patient and how I am more than a diagnosis, I am a human being too. I want the doctors and nurses to know me as a person, not just a medical condition. I told them about my interests as a writer, an artist, a photographer, a tennis player and a woodworker.

To me, this is what being an EBE is all about. It is representing all those real people who receive care through the Trust, not just their paper diagnosis. By sharing our experiences as EBE’s, and being a voice for other people who use the Trust’s services, we are helping shape the organisation’s future, with those they care for at its heart. I feel lucky to have been selected as an EBE and have found real friends in other EBE’s. What is more important, I feel listened to and empowered by the Trust’s management. Perhaps it is time for a new hashtag to complement #hellomynameis – #morethanadiagnosis?

E m p loy m e nt Se rv ice re cog n it io n The Trust’s IPS Centre of Excellence 2015 - 2018 Walsallbased employment service gained exemplary status from the Centre of Excellence in recognition of its success in helping people with mental health problems return to work. During a recent assessment, staff received particular praise for their commitment and emphasis on individual needs. There was also clear evidence of how the service added value to the recovery process. Last year, 64 people were helped into employment using the Individual Placement and Support (IPS) model. One of those to benefit was Alexandra Whitelaw, who found a job in the Walsall branch of BHS. “The employment service has been phenomenal,” explained Alexandra. “My support worker has done an amazing job in building my confidence and helping me to get a job.” The help Alexandra received has even inspired her to work towards a career in mental health. “We are really pleased to have been given such positive feedback,” said Vicky Harris, Social Inclusion and Vocational Services Manager at the Trust. “We have a very pro-active and experienced employment team here, who are dedicated to supporting some of the most vulnerable individuals. We really get a sense of satisfaction when someone we are supporting gains meaningful employment.”

s e h c a to recovery ro p p a ic t u e p ra e h T As a recovery-focused Trust we offer a range of support for service users aimed at enhancing recovery and preparing them for life in the community. We know that recovery is different for everyone, which is why our approach encompasses the whole person and not just the mental health condition. At the heart of this is providing meaningful therapeutic activities aimed at building confidence and skills in order to maximise independence and recovery.

We offer a range of activities for service users and actively encourage them to get involved either on the ward or in the community. Typical programmes might include sessions on good sleep hygiene, anxiety management, mindfulness, distress tolerance skills and positive leisure planning, to name a few. Regular group-based sessions will explore different techniques and practical solutions that will support service users in achieving their goals. These types of therapeutic activities empower individuals to look at what their needs are and, with the support of staff, we will look at what we can do to support them in getting to where they want to be.

Wrekin gets growing With the help of Activity Worker Tracey Dicks, service users on Wrekin ward, Bushey Fields Hospital, have transformed a small outside space into a vibrant vegetable patch.

They have planted an array of vegetables, some of which are now coming into bloom. Tracey decided to use this activity to not only develop gardening skills with service users, but also to inspire them to have their own patches when they are back at home. “I wanted to show people that you don’t need a huge amount of space to grow vegetables,” explains Tracey. “This type of activity not only encourages service users to get excited and involved in a project, but it also promotes healthy eating” This is just one of the activities on offer within our wards aimed at supporting recovery and building new skills with service users.

Tracey Dicks tends

to the vegetable

patch on Wrekin

Art as a Therapy: Hayley’s Story

Hayley* has been a service user with the Trust since she was 15. She was first admitted into hospital two years later, and began using art as a tool to express the inner turmoil that she couldn’t quite put into words. The art therapy she received whilst in an Adolescent Unit became a Dragonfly by Hayley vital part of Hayley’s road to recovery. To her, art is more than a way to express her thoughts, feelings and experiences, it’s a way for her to build confidence. Producing work that people talk positively about gives Hayley a sense of pride. Her work has also been used to explain the nature of her hallucinations to medical staff. In many ways, Hayley has combatted the negative thoughts she has by covering her room with positive artwork that she has created. She says it provides her with some respite from her mental illness. Art as a therapy is something that Hayley recommends to all, whether they suffer from a mental illness or not. She has come to realise, since leaving school, that art is something beautiful and that there is no right or wrong as it expresses how each individual feels. It has become the freedom that she always wanted and hadn’t found in anything else. With each pencil stroke, Hayley forgets the dark times of her illness and looks towards a brighter future. She uses colours in her images to remind her of fun times she’s had, amazing people she has met and opportunities that have been given to her. Art has benefitted Hayley throughout her experience in mental health and she says that “For me, art frees my mind.” *Service user’s name has been changed to maintain confidentiality.

yley

Artwork by Ha

Dementia Awareness Week celebrations

Events mark Mental Health Awareness Week Staff during Mental Health Awareness Week Dudley College

Memories in bloom at

Patients, carers and relatives watched on as former Bloxwich Hospital patient Councillor Richard Worrall planted a memory rose called ‘Golden Memories’ in the hospital garden, to mark Dementia Awareness Week. He said: “Dementia is a huge challenge for society: it can hit anyone, anywhere. Dementia is close to my heart, so it is great that events like this show that living well with dementia is possible and something we should strive for.”

From 11th-17th May the Trust held several events at sites across Dudley and Walsall to celebrate Mental Health Awareness Week. The campaign, which was set up by the Mental Health Foundation, is now in its 16th year. The theme of the week was mindfulness – a popular means of alleviating stress and anxiety by intentionally focusing on the thoughts, feelings and sensations of the present moment. First up was a visit to Dudley College where a range of information was offered to students, along with free massage and beauty therapy, sessions on mindfulness and self-esteem. Both sessions were well-attended and lots of free mindfulness CDs were given out. Elsewhere, information stands and workshops were set up at Palfrey Sure Start Centre, Dudley Library and the Crossing at St. Paul’s Church, while there was a drop-in session at Walsall Hub. These were all open to the public and promoted positive health and wellbeing, as well as providing advice about available services in the local area.

Nick Stephens, Head of Older Adults, said: “Nationally and locally, Dementia Awareness Week is so important. This event brings patients, their families and staff together to enjoy themselves and share their thoughts and experiences, which is really important when you consider that research shows that over a third of people with dementia feel lonely. Well done to all the staff involved and to patients and their families for their participation in what was a really positive event.”

Stepping back in time at Holyrood Holyrood Ward at Bushey Fields Hospital marked Dementia Awareness Week with the unveiling of a memory tree, to celebrate positive memories of loved ones living with dementia. “We decided to install a memory tree to enable relatives to get involved in the ward,” explains staff nurse Tracey Sideway. “We wanted an area of focus where people could come together and reflect on their positive memories of loved ones.” The team also invited family members to take part in a Dementia Friends training session delivered by one of the staff nurses. The afternoon came to a close with a traditional fish and chip supper for the residents.

During the week we also launched our free mindfulness tracks that have been developed in conjunction with clinical staff. You can download them by visiting www.dwmh.nhs.uk/mindfulness/ Equality, Diversity and Human Rights Week also took place at the same time, enabling the Trust to showcase its work in these areas. The theme for 2015 was ‘Linking Our Thinking’ – exploring how diversity of thought can help address issues for disadvantaged and under-represented groups. There were events for staff and service users alike, involving artwork, food and culture. Forty more staff members signed up as Personal, Fair and Diverse Champions, demonstrating their commitment to the cause.

h of the memory

at the launc Carers with staff

tree on Holyrood

ward

? u o y o t n a e m s e u l a v r u o o d t a h W As part of our vision of providing recoveryoriented services, staff from across the Trust have been working together to refresh our organisational values. Our values are the essence of our identity. They describe who we are and what we stand for. They support our vision and shape our working culture. In developing the values we asked staff what words should be used to represent our Trust. We asked them specifically for one or two words that capture why we are here and what we should represent. We collated the results and further refined the choices before deciding on the final four. Our aim is to make our values visible and meaningful for all. To help us do that we need to identify what behaviours or actions embody our

Caring Integrity Collaborative Quality values. This is where we would like you to get involved and tell us what caring, quality, collaborative and integrity would look like to you. Think about what behaviours a staff member would display if they are being caring. How would we demonstrate quality to you? How can we show that we are working

collaboratively? And how do we show integrity in our service delivery? We welcome all of your views and would like to encourage you to get in touch with your suggestions; you do not need to have had direct experience of our services. Share your views by emailing communication@dwmh.nhs.uk

Develop in g ou r n u rs in g st a ff Our nurses make up almost half of our workforce, making them the biggest professional group within the Trust. We recognise that to have high quality care we need to have nurses who are well trained, and are supported in keeping up to date with changes in clinical practice, professional development and all aspects of patient care. To support nurses in their progression we have embarked on an exciting programme of development which has been specifically designed to

help them prepare for the upcoming changes in revalidation. The Portfolio of Development Opportunities, which launched late last year, provides a range of in-house developed courses available to all levels of nursing staff â&#x20AC;&#x201C; from healthcare assistants to senior nurses. Once a training need has been identified, nurses will be supported through the relevant programme, which will build upon their ability to deliver high quality patient care whilst also helping with their career development. Other ways in which we support our nurses include regular nurse development training sessions, access

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to national and regional leadership programmes, a comprehensive nurse development and revalidation site on our staff intranet â&#x20AC;&#x201C; which offers regular updates on local and national nursing news â&#x20AC;&#x201C; access to the revised code, and monthly messages from the Director of Nursing. We have also joined forces with Nursing Times to provide e-learning materials and resources.

. .. s i e m a n y H e llo, m In June, we kicked off our participation in the ‘Hello, My Name Is…’ campaign. If you haven’t heard of it already, the campaign was created by Dr Kate Granger, who is a doctor from Yorkshire, but also a terminally ill cancer patient. During a hospital stay, she made the stark observation that many staff looking after her did not introduce themselves before delivering care. She launched the campaign on Twitter to remind healthcare staff about the importance of introductions in the delivery of care. Her campaign has gained national recognition and inspired change across the NHS. To help us prepare to launch the campaign, we met up with Kate to find out more about her story, and to hear her thoughts on the importance of the campaign in a mental health setting.

Tell us a little bit about your story. Just under four years ago, we went on holiday to California and I wasn’t feeling too well before we went but I just put it down to working too hard. While we were over there, I got really poorly and ended up in hospital. It became apparent very quickly that I was really ill, and it was because of many tumours. From out of the blue, I had a cancer diagnosis. I came back to the UK to pursue further investigation and they worked out that I have a very rare type of Sarcoma. It spread to my liver and bones, so I was in a palliative situation. That was the beginning of my cancer journey. I’ve been through a lot of chemotherapy – a lot of healthcare, operations, procedures, hospital stays – and it’s been very tough at times. However, one of the things I’ve done while I’ve been a patient is observe my own care through the eyes of a doctor and reflect on that. It’s given me time to think about what makes a good doctor, what makes a good nurse and what is care. I guess all those reflections got me started on writing and sharing my experience.

ll, Learning and cky Temple-Purce

te Granger

anager meets Ka

Development M

You’ve said that you have come up with a set of values based on your experiences. What is your most important value? My number one value is all about communication. When people communicate with me well, I tend to have a good patient experience. When they communicate with me poorly, that’s when I tend to have a distressing or poor experience. In mental health, you use communication as therapy, and it’s such a vital thing. I don’t think there’s an area of healthcare where communication shouldn’t be central to what we do. One thing I noticed about being on the receiving end of healthcare is that it’s the little things that really matter and they can make the biggest difference. Just simple, tiny behaviours that we can all do, like sitting down next to somebody instead of standing over them, or holding somebody’s hand if they’re upset, or just being quiet and listening to somebody.

How did the campaign come about? ‘Hello, My Name Is…’ is nearly two years old, and I guess it’s my proudest achievement. It’s a social media campaign, and it’s very simple: it’s about inspiring, encouraging and reminding staff to introduce themselves to their patients when they’re going to deliver care. The thing that distressed me the most whilst in hospital was that the vast majority of people didn’t introduce themselves to me. But when somebody did, it made such a difference. One evening, I was reflecting on my experience, and my husband, Chris, told me to do something about it. So I started sharing my experience using the hashtag #hellomynameis and I wrote a blog and asked people to pledge their support. Soon, it became clear that it was not a unique experience. I firmly believe it’s more than common courtesy. It’s about building that immediate connection with another human being, sometimes in a very stressful, very alien environment, where there’s lots of heightened emotion. Introducing yourself can really calm things right down. It’s about building a rapport and enabling a person to trust you when they’re feeling very vulnerable.

Embracing ‘Hello My Name Is…’ in Dudley and Walsall When we heard about ‘Hello My Name Is…’ we were keen to get involved and show our support. We launched our campaign with a powerful message from Bev Williams, Head of Acute Services, at a leadership event in June. Bev spoke to staff about her own personal experience of hospital care when her husband fell ill. During the session we also heard from some of our Experts by Experience about the importance of good communication. Since then we have rolled the message out across the Trust and are encouraging staff to get on board. One way we are doing this is by encouraging staff to make a pledge on how they can improve patient care. We’ve already received lots of great pledges from staff. Below are just a selection of these. Gary Graham, Chief Executive ‘I pledge to listen to service users even more’ Bev Williams, Head of Acute Services ‘I pledge to ensure patients are at the heart of everything we do’ Matthew Cooke, Community Psychiatric Nurse ‘I pledge to treat everyone as individuals in a welcoming and cheerful manner’ Mary Nassazi Serugga, Student Nurse ‘I pledge to be a good nurse and provide personalised care when I qualify and introduce myself to patients on every occasion’ Bhavana Chawda, Consultant Psychiatrist ‘I pledge to inspire and support my team, doing so in line with our Trust values.’ Such is the importance of the campaign we have decided to make it one of our quality priorities and will be measuring its impact throughout the year. You can follow the campaign on Twitter using #hellomynameis

unications Sean Cole, Comm Evans, e Jad d an Assistant, ment lop ve De d an ing Learn ir pledges the ow Administrator, sh

Psychological Therapy Hub staff make their ‘Hello My Name Is...’ pledges

5 1 0 2 e iz r P k a rt e r A s B e n e o EnCtoefrfteh e Da wn J Calling all budding artists! Entries are now open for an art competition for people across Dudley and Walsall with experience of mental health. Dawn Jones was a talented artist from Walsall who tragically ended her life in 2005, aged 25, following a long battle with mental illness. Now in its tenth year, the competition was set up by Dawn’s mother, Maureen Jones, in memory of her daughter. The aim of the competition is to offer people with experience of mental health the opportunity to express themselves and create meaningful artwork for people to enjoy. It also hopes to raise awareness of mental health issues and help reduce the stigma associated with them.

Competition Guidelines Who can enter? You can enter if you: • Are aged 18 or over • L ive within the boroughs of Dudley or Walsall, or use Dudley and Walsall Mental Health Partnership NHS Trust services • H ave experience of mental health, for example, as a service user, carer, relative or friend of a service user, or you work in mental health

The artwork must comply with the following rules: • It is between A5 and A1 in size • It is ready to hang without further work • It is new, original work which has not been previously submitted • It is the work of the person who is entering the competition • It is labelled with the name and contact details of the artist and entry category (please include a telephone number) • It includes a short piece (up to 250 words) about yourself, explaining how mental health has touched your life and how art helps you. If you are shortlisted, this will be exhibited with your work.

Deadline for entries All entries must be received no later than 5pm on Monday 1 September 2014. They must be handed into one of the following addresses: Governance Dept, Clee Ward, Bushey Fields Hospital, Bushey Fields Road, Dudley, DY1 2LZ Stella Greenlees, Dorothy Pattison Hospital, Alumwell Close, Walsall, WS2 9XH Communications Team, Trust Headquarters, Trafalgar House, 47 – 49 King Street, Dudley, DY2 8PS

• A re happy for your work to be exhibited, should it be shortlisted

Please note that the Trust accepts no liability for any damages to the artwork.

• G ive permission for you and your work to be photographed for publicity purposes

After the closing date, a panel of judges will shortlist 12 pieces of artwork (six for each category). Shortlisted artists will be notified and their artwork will be exhibited for four weeks at The Crossing at St.Paul’s, Walsall.

What can you enter? You can enter one piece of artwork in either or both of the following categories: a) What makes me happy? b) What I am hopeful for

You can submit artwork using any medium, or combination of media, as long as it can be hung onto a wall. It can be oil or water paint, charcoal, textile, collage, photography or digital art. Please note that we cannot accept electronic images.

Everyone who is shortlisted will be invited to attend a special presentation in September where the judges will announce a winner and a runner-up for both categories. The two winners will receive a trophy and £100 in vouchers of their choice*, along with the opportunity for their work to be displayed long-term in a public building in either Dudley or Walsall. For more information, visit www.dwmh.nhs. uk/artprize, call 01384 325015, or email communication@dwmh.nhs.uk *a list of available vouchers can be found at www.dwmh.nhs.uk/artprize

re u t u f e h t r o f s e ic v De ve lop i n g s e r Our Trust’s vision is a simple one: ‘better together – delivering flexible, high quality, evidence-based services to enable people to achieve recovery’. • Transform services to improve the This vision has been guided patient experience and quality of by a growing emphasis on the services well-being of the population, prevention and early intervention. • Become the preferred provider of prevention and recovery services for It guides our future plans for mental health and wellbeing within mental health services. the Black Country and beyond

In order to achieve our vision we • Develop the organisational culture have three strategic domains that and capabilities to support high form the focus for our work: quality service delivery

Children, Young Y People & Families 0-25 Health & Wellbeing 0-25 services in secondary care

Our second Clinical and Social Care Strategic Vision defines a set of strategic objectives for the Trust, prioritising activity for the coming five years. At the heart of our ambitious plans is to work in partnership with commissioners and other partners to deliver high quality, effective, efficient and productive services that meet local need. In particular we will focus on:

Adults

Older adults

Launch our Therapeutic Hub

New model for Older Adult Services

Early Access Service as a practitioner led service

Primary care services

Crisis Care Concordat

IAPT at home

CAMHS Home Treatment

Review urgent care pathways

CAMHS Inpatient

Develop Home Treatment

Challenging behaviour services

Early Intervention in Psychosis

Place of Safety

Eating Disorder pilots IAPT for children & young people Online primary care services Maternal Mental Health

Mental health virtual ward Dialectical Behaviour Therapy

Working age dementia services Step down intermediate / dementia beds

7 day working Employment Services

Developing our vision In developing the vision we spoke with service users, carers, staff, partners and commissioners to get their views on what they want to see and experience from our services and how they could be improved.

We received really interesting feedback from our workshops which focused on adults, older adults, children and young people and dementia in the form of “I” statements describing what mental health service users want from services. Some examples of these statements are:

“I would like a purpose” “I would like to have access to early, appropriate, local services” You can download a copy of our Clinical and Social Strategic Vision (and a short summary) on our website – www.dwmh.nhs.uk

C o f fe e Brea k Which answer completes the given patterns? 1.

3. 1)B 2)A 3)C

Answers

Wordsearch Wellbeing Dawn Jones Time to Change Mindfulness Dementia Hello my name is Membership Self Help Values

Be i nvo lved -r be a m e m be We are currently applying for NHS Foundation Trust status. As an NHS Foundation Trust, our service users, carers, staff and members of the public can become ‘members’ of the Trust. This means you can be involved in shaping the future of your mental health care services and help us to reduce the stigma around mental illness. As a member you can: • Come along to our events to help raise awareness of mental health in our communities • Participate in consultations and feed back your views on our services • Receive regular information about the Trust • Join in our membership events We would love to welcome you as a new member of our Trust. For more information, visit www.dwmh.nhs.uk, contact the Membership Office on 01384 325015 or email communication@dwmh.nhs.uk to request a membership form.

Dudley & Walsall Mental Health Partnership NHS Trust Public Membership by Constituency Dudley Walsall Rest of England/ Rest of Black Country/ Out of Trust Area

Dates for your diary

Events in Dudley

• W alk and Talk Book Club: At Walk and Talk Book Club you can spend time getting to know other people and get healthy whilst walking. The club combines both walking and reading to benefit mental and physical health. Refreshments are served at the local library after the walk. Walk and Talk Book Club is taking place on Wednesday 2 September from 10am – 11.30am, at Wordsley Library, DY8 5PD. You can book your place by calling 01384 343535 or emailing sue.harper@dudley.gov.uk • Wordsley Health Walk: Picturesque walks of up to 90 minutes through Wordsley woodland trails and along canal towpaths. The walks take place every second and last Wednesday of the month (12 and 26 August and 9 and 30 September). Walks begin from Wordsley Park main car park at 10am. • W ildlife and Heritage Family Trails at Mary Stevens Park: Explore nature with your family and take part in a trail across Mary Stevens Park. Trail walks will take place on 25 August and 1 September at 10am – 11:30am. Come and collect your guided trail kit and discover all kinds of things about the park. To book call 01384 815279.

Events in Walsall • Mind Matters Café: Join the Mind Matters Café, where older people with mental health conditions, and their carers, families and friends, can come together in a safe and welcoming environment. This free service takes place on the fourth Wednesday of each month at Walsall Hub, WS1 1TU, from 10:30am – 12:30pm. For more information contact Janine Hayes at janine.hayes@accordgroup.org.uk, or call on 07793 699141. • A ctive Steps: This is a specialised exercise programme for people who have previously experienced a fall, are frightened or are at risk of falling. The programme aims to improve confidence, independence and reduce risk of falling, by using exercises that work on balance, strength, stamina, posture, mobility and co-ordination. The classes take place at Willenhall Chart Centre, every Monday between 10:15am – 11:15am and cost £2 per session, Please call 01922 658080 for more details. • S enior Citizens Orchestra: The Senior Citizens Orchestra perform monthly concerts at Forest Arts Centre. Their programmes offer fabulous music and feature a whole range of classical favourites. Many concerts also include invited guests and performers. Attend next month’s performance on 3 September at 2pm, Forest Arts Centre, WS3 1AG. Tickets can be purchased on the door for £2.

Sa ve t h e d at e – 24 Se pt e m be r

We will be holding a free wellbeing fair as part of this year’s AGM on 24 September 2015. Featuring information stalls, wellbeing taster sessions and much more, the event is open for all to attend. As part of the day we will also be holding our Annual General Meeting which will give people the opportunity to hear about the Trust’s achievements during 2014/15 and plans for the future, as well as the chance to ask any questions you might have about the Trust. We are still finalising the details so keep an eye out on our website – www.dwmh.nhs.uk – and on Twitter @DWbetter2gether for more information in the coming weeks.

Ta ming the mind Around 40 people attended our Taming the Mind seminar that took place during Mental Health Awareness Week at The Crossing, St Paul’s, in Walsall. Clinicians from the Trust presented an overview of anxiety and mindfulness that featured plenty of top tips and exercises to help people become more mindful. We are currently planning a programme of free seminars for our members and would like your views on topics you would like to see. If you have any suggestions email communication@dwmh.nhs.uk or call 01384 325015.

Changes to Trust Board

Follow us on Twitter You can hear the latest news from the Trust and interact with us on social media by following @DWbetter2gether on Twitter

We’d like to welcome Olivia Clymer, who has joined the Trust Board as an Associate Non-Executive Director. In addition to her current role in mental health advocacy, she has previously worked for the Environment Agency, the Consumer er ym Cl a Olivi Council for Water and for a housing association. Olivia will serve as part of the Mental Health Act Scrutiny Committee. At the same time, we’re also saying goodbye to Non-Executive Director Robin Gutteridge after four years’ service. Originally a physiotherapist, she now practices as a counsellor and psychosexual therapist. She brought a wealth of academic and clinical experience to her position. As Non-Executive Director, Robin chaired the Governance and Quality Committee and was a member of two further committees.