THE NOW
How you can take advantage of technology to enroll more students today.
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WHAT PROBLEMS DO EDUCATION INSTITUTIONS FACE? WHAT CAN YOU DO TO SOLVE THEM?
Enrollment
Every institution's top priority is enrollment. More money coming in means better classes and more resources for students.
How do you solve it?
The problem with enrollment nowadays is there's so many ways to engage students. And every student engages differently.
DYL’s system allows you to send registration reminders, financial aid deadlines, residency, scholarship, and orientation info. You can either do this through text, email, or fax. You can include texts, photos, and PDFs.
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2 Lead and Promote a Culture of Responsiveness and Collaboration
Quick response is the key to any business. When a student reaches out, you need to have staff ready the moment they inquire about your institution. That's why it's so important to train staff for quality and speed.
How do you solve it?
DYL’s system allows you to train new hires by listening to live calls or past recordings and review on how they can improve. You can schedule review meetings with staff and access reporting features to see their recent performance.
3 Establish and lead a process for review and assessment
Reengineering existing policies and procedures is a must for most
instutions. In order to transform departments for the better, you need a way to hold them accountable.
How do you solve it?
DYL’s system allows you to track how staff perform on multiple campaigns.
You can review student communications whether it be through emails, texts, calls, or more. If you need to see how many calls or texts staff members are making, you can review it via DYL’s reporting section.
4 Develop and maintain transparent, effective systems
Like much of the previous issue institutions face, it's absolutely necessary to have processes and systems in place to understand staff performance. The quicker you are to hold staff accountable, the closer you are to effective teams.
Education Breakdown | 5
How do you solve it?
DYL’s system allows you to see exactly what staff are doing at all times. Whether they’re on the phone, creating new ways to engage students, or sending them information about registration. DYL makes it easy to hold staff accountable and remain as transparent as possible.
5
Maintain strong working relationships with external partners.
Most chancellors serve as representatives of and advocates for a broad range of external partners, including educational institutions, businesses, non-profits, and governmental entities.
Chancellors are expected to sustain mutually beneficial relationships that provide long-term benefits for their University by working with bond
agencies, investment banks, city and state officials, and other existing and potential public and private partners.
How do you solve it?
DYL’s system allows you to automatically know when upcoming appointments take place, whether it’s over the phone or in person.
DYL will call your phone to remind you of important appointments with city or state officials, and when you’re ready to take the call, so is DYL
If you need to message external partners, DYL can communicate with text, phone, email, or fax and can send files over communication networks.
DYL is a great platform to engage partners, follow up, and automatically send emails to impact your relationships and foster trust.
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