ALECTIA: Services to the beer & beverage industry 2014 by Davis Zivadinovic

ÂťServices to the beer & beverage industry 2014

About ALECTIA

Industry unique At ALECTIA, we are dedicated to providing expert consultancy that creates improved customer profitability and better product quality for organisations all over the world. We advise our clients in all matters concerning production - from the installation of new facilities and equipment to the optimisation of current productions, environmental issues, management decision consultancy, and logistics. Our 700 highly skilled employees are located at our offices in Denmark, the United Kingdom, Australia and China. Based on our specialised knowledge in the areas of process technology, business development, buildings, water, energy and the environment, occupational health and safety, we help our clients achieve long-term business results and contribute to a more sustainable world. Primary markets Brewing Within the brewing industry, ALECTIA has an impressive record in working for all the great brewers in the world. We have been involved in approx. 2,000 projects globally, and we have designed and built more than 50 new plants and carried out many complex upgrades. Spirits and cider Spirit and cider processing is a growing business area for ALECTIA, and we have successfully completed a substantial number of projects for manufacturers of many different products. Soft drinks Soft drink processing is an innovative and vibrant sector challenged by a constant demand for new products in the marketplace. ALECTIA’s dedicated team of multi-disciplined

engineers offer innovative and experienced design skills to meet this challenge. We are experts within all types of products from carbonated soft drinks, juice and tea to water. World class solutions ALECTIA delivers a wide range of services, from enabling the running of your daily business, supporting your major decisions with analysis and data, to execution of both small and large projects. With the purpose of moving your business forward, we combine in-depth business understanding with solid technical expertise and project management know-how. We strive to cater for your specific needs, and customize our services accordingly in each case. See a selection of our services on the following pages.

ALECTIA Teknikerbyen 34 2830 Virum Denmark

Tlf. + 45 8819 1000 Fax. + 45 8819 1001 CVR nr. 22 27 89 16 alectia.com info@alectia.com

Services 2014 Contents

DECISION SUPPORT ALECTIA Brewing Benchmark Club - ABBC Feasibility Study Supply Chain Audit Packaging Audit Opex Optimus Master Plan Dynamic Masterplanning Production Condition Evaluation Production Structure Analysis Supply Chain Network Design Logistics Services Simulation – Standardisation of Complex Decision-making ALECTIA Peer Review PROJECT SERVICES Conceptual Design Basic Design Packaging Design Warehouse Design Tendering & Contracting Engineering Follow-up Construction Management Test & Commissioning Energy, Water and the Environment Wastewater OPERATIONS SERVICES Technical Service Agreement Performance Improvement Sensory Analysis Panel Beer Quality in Trade Leadership Health Safety ALECTIA Teknikerbyen 34 2830 Virum Denmark

Tlf. + 45 8819 1000 Fax. + 45 8819 1001 CVR nr. 22 27 89 16 alectia.com info@alectia.com

Services 2014 Decision Support

ALECTIA Teknikerbyen 34 2830 Virum Denmark

Tlf. + 45 8819 1000 Fax. + 45 8819 1001 CVR nr. 22 27 89 16 alectia.com info@alectia.com

ALECTIA Brewing Benchmark Club (ABBC) Breweries get a unique opportunity to improve their business while contributing to the sustainable development of the industry

ALECTIA has introduced a new worldwide benchmarking scheme drawing on our experience from decades of consultancy to the brewing industry. By participating in the ALECTIA Brewing Benchmark Club you will gain knowledge on your performance compared to other breweries in the same category of size & region through a top level benchmarking. Participants receive an annual benchmark report, which helps you pinpoint areas for improvement in your operations. Participation is cost free, and all data is treated anonymously. The VISION of the ALECTIA Brewing Benchmark Club is To expand the knowledge base of the global beer and beverage industry, improving efficiency and reducing the environmental impact of the industry. By participating, you will contribute to the continued sustainable development of the brewing community. The MISSION of the ALECTIA Brewing Benchmark Club is To provide the individual brewery in the beer and beverage industry with a confidential and fact-based benchmarking of key performance indicators. To support this vision and mission, ALECTIA‘s unique brewing insight secures that the ABBC reporting is statistically valid, and we guarantee you complete anonymity.

Seven benchmarks – Key Performance Indicators (KPIs) – are the basis of the ABBC:

· · · · · · ·

Extract loss Packaging utilisation Days of stock cover Electricity consumption Water consumption Heat consumption Productivity / full time employee output

Uniform KPI comparison is enabled by a firm definition of each KPI (included in the data submission Excel sheet). What ABBC delivers When participating in the ALECTIA Brewing Benchmark Club, your brewery will receive a benchmark report covering the continent and size to which it is submitted. The benchmark report will exclusively show the results of the KPIs submitted in the relevant category. Each brewery is sending its own benchmark report for showing the brewery’s performance in the industry KPI range. How the ABBC Team processes the data Each brewery will fall into one of the four plant size segments and their continent, as shown below. This allows for a more specific and fair comparison of data. The segments of plant size (hectoliters per year) for the ABBC are 0 – 100,000 100,000 – 1,000,000 1,000,000 – 3,000,000 3,000,000 + The continents for the ABBC are Africa, Americas, Asia Pacific, Europe It is not necessary to hand in data for all of the selected seven KPIs to participate in the ABBC, and each participant brewery is free to hand in those of the selected and presented KPIs they can deliver or have interest in. To enable the highest quality of reporting, the ABBC team reserves the right to adjust the stated categories, in order to secure a statistically valid benchmark report and publications. How to proceed To sign up for the ALECTIA Brewing Benchmark Club, fill out and submit a form. You will receive an Excel-sheet for data submission – fill it out and return it to ALECTIA for the benchmark report. The future success of the ABBC relies on a high number of participants, so please support! Learn more about our services to the beer & beverage industry – sign up for our newsletter! www.alectia.com/en/news/alectia-brewing-benchmark-club-q-as-en/

ALECTIA Teknikerbyen 34 2830 Virum Denmark

Tlf. + 45 8819 1000 Fax. + 45 8819 1001 CVR nr. 22 27 89 16 alectia.com info@alectia.com

Feasibility Study A tool to define the business plan and investments

ALECTIA’s Feasibility Study gives you a comprehensive tool in the process of defining a business plan, tailoring investments and securing financing. ALECTIA combines the technical engineering disciplines of a project with the financial analysis of your business idea into a feasibility study that will provide a solid foundation for an investment decision. Feasibility studies can cover single investments in upgrades of existing operations or complete business cases for establishing greenfield plants. The full feasibility study for a greenfield includes: · Comprehensive market study and research. Outline of a business plan for the marketing and sales strategy · Localisation analysis, transportation and distribution network outline · Technical and sourcing analysis with detailed construction and production costs · Economic analysis with profitability evaluation and sensitivity analysis · Cash flow and financing analysis The Feasibility Study will make it possible for you to present your project in an unbiased way to: · Internal project stakeholders · Investors · Banks and other load providers · Government and authorities

ALECTIA Teknikerbyen 34 2830 Virum Denmark

Tlf. + 45 8819 1000 Fax. + 45 8819 1001 CVR nr. 22 27 89 16 alectia.com info@alectia.com

How do we do it We establish a project organization that can work in close daily contact with all levels of your organisation to ensure that no detail is overlooked. · We have standardised templates for questionnaires in order to secure that all relevant information is collected in a standardised way. · We conduct interviews and run workshops on site to establish objectives and planning assumptions. · We conduct regular status meetings to ensure alignment with your team regarding the developed solutions. · We draw upon our price database in order to assess investments. · We have all relevant tools available including a detailed feasibility model in order to provide the answer to your key questions. What ALECTIA delivers ALECTIA delivers a comprehensive feasibility study, as well as an executive presentation summarizing the project and documentation of all assumptions used. How to proceed? Contact ALECTIA in order to improve your competitiveness through optimised supply chains and logistics.

ALECTIA Teknikerbyen 34 2830 Virum Denmark

Tlf. + 45 8819 1000 Fax. + 45 8819 1001 CVR nr. 22 27 89 16 alectia.com info@alectia.com

Supply Chain Audit ALECTIA Supply Chain Audit is the fastest way to identify immediately actionable opportunities to improve productivity, cost efficiency and quality

ALECTIA can provide you with a complete, clear and concise set of initiatives to capitalize on improvement opportunities from the malt silo to the warehouse gates, and do it in just two weeks. The objective of ALECTIA Supply Chain Audit is to enable you to take immediate action to improve performance. How the ALECTIA Supply Chain Audit adds value We speak your language · Unlike other audits, the ALECTIA Supply Chain Audit is performed by consultants who understand breweries, brewing and brewers from the inside out. Your team is the driver · The ALECTIA Supply Chain Audit process creates buy-in, focuses the organisation on optimisation and jump-starts people on the path to improvement.

Time is still money · The ALECTIA Supply Chain Audit delivers a verified decision basis for management to improve cost performance with no delay. · The Supply Chain Audit is a structured process which delivers a top down action plan for supply chain improvements on day 10. · Data capturing is performed on site, no busy work for your employees. · Planned involvement of the client’s key resources is approximately 2 man-days per department. What ALECTIA delivers A comprehensive PowerPoint presentation detailing areas where costs can be reduced, waste eliminated and performance improved. · All major opportunity areas are covered and described. · Improvement actions are quantified. · Cost and time required to fix problems is laid out. · An expert opinion as to how to best prioritise solutions is clearly presented. How we do it · The ALECTIA team is mobilised within two-three weeks after being engaged. · Two days prior to Audit, the Project Manager arrives on site to set up the work room and inform the management about the working process, including schedules for meetings and workshops. · The team will stay on site for two weeks. · Prior to departure, a final PowerPoint presentation clearly states an expert opinion as to how to best prioritise solutions. · No project activities are expected after departure from site.

ALECTIA Teknikerbyen 34 2830 Virum Denmark

Tlf. + 45 8819 1000 Fax. + 45 8819 1001 CVR nr. 22 27 89 16 alectia.com info@alectia.com

Packaging Audit Is your packaging line running at an acceptable level of efficiency and utilisation?

Is the product quality consistent? Is the manning right? Is the consumption of water and energy consistent with your sustainability policy? If you cannot answer yes to all of these questions, you should consider a Packaging Audit. How the ALECTIA Packaging Audit adds value We have experience from hundreds of packaging audits all over the world · ALECTIA has undertaken a vast number of packaging audits and achieved a thorough understanding of troubleshooting in packaging plants. · ALECTIA has been in the packaging business for a long time and knows what is essential in packaging, be it a matter of glass bottling, PET, canning or kegging.

We use a systematic approach · The team will test the packaging lines over a period of time in order to get a representative picture of the line performance. · Our testing tools are supplying diagnostic information about the most important problem areas in the line and their influence on the overall performance. · Production reports and other key data will be analysed as part of the audit. · Modelling tools can be used to evaluate the effect of remedying actions, e.g. a more streamlined layout, a new machine, improved maintenance. · Production planning issues and production material issues will be addressed, if relevant. · Best practice database with knowledge from many years of packaging projects will support the audit work. What ALECTIA delivers At the end of the audit, the ALECTIA team delivers a presentation covering: · Identification of gaps in the line efficiency and line utilisation compared to Best in Class and to what would be realistic target values · Identification of bottlenecks in the packaging line with proposal for line optimisation · Evaluation of the layout solution and proposal for improvements where relevant · Prioritised list of improvement proposals with indication of CAPEX costs and payback time · Identification of operational and maintenance issues where relevant · Identification of quality risks and problems in the line · Evaluation of the lines’ general condition and expected lifetime How we do it ALECTIA uses experienced consultants and engineers with a thorough understanding of the packaging requirements. The team works on site and is in close contact with your organisation during the audit. · We use focused questionnaires to identify key information up front. · We conduct interviews with the relevant key persons at all levels in your organisation. · We conduct a line test of one or more days as needed. · We challenge the organisation and stay focused on the potential improvements in the line.

ALECTIA Teknikerbyen 34 2830 Virum Denmark

Tlf. + 45 8819 1000 Fax. + 45 8819 1001 CVR nr. 22 27 89 16 alectia.com info@alectia.com

Opex Optimus Identify, quantify and implement cost reductions

OPEX Optimus is an optimisation program covering all brewery operations designed to deliver fast return on investment. ALECTIA can help you reduce operational cost in a structured approach, securing that improvements can be implemented and savings realized on a yearly basis. The program has been designed to keep the initial cost of identifying the savings down and wait with full fee until savings are realized. The Optimus program is structured in 4 phases :

Identify · Plant audit, identify gaps · On-site bottom-up analysis Verify · Benchmarking and estimation of potential savings / needed investments Specify · Define improvement plans per area and prioritise · Define resources needed internal and external Implement · Mobilise organisation · Implement changes · Measure results

What ALECTIA delivers A team of industry specialists covering brewing, packaging, utilities and logistics operations that will: · Identify gaps · Assess needed investments · Make realistic plans for improvement · Monitor and support the implementation A project management team that will: · Plan and set up an improvement path · Measure achievements in terms of engineering units and money · Involve and empower your management team A proven methodology for realising savings: · Toolbox for analysis · Industry benchmarks · System for measuring and communicating Your benefits In all recent projects the savings are higher than costs after one year of work. When all projects are implemented, substantial savings have been realized: ALECTIA’s track record: Identified and realised cost reductions

ALECTIA Teknikerbyen 34 2830 Virum Denmark

Tlf. + 45 8819 1000 Fax. + 45 8819 1001 CVR nr. 22 27 89 16 alectia.com info@alectia.com

Master Plan How do you translate your strategy into a solid plan for your production assets?

The ALECTIA Master Plan gives you the roadmap of how to develop your production site stepwise to its maximum capacity, maximizing the use of space and minimizing investments. The objective of a Master Plan is to give you a roadmap for the development of the brewery, so that expansion steps can be carried out in accordance with sales forecasts, technology available, and reservations for potential developments. The Master Plan covers all functions within production, packaging, warehousing, logistics, utility services including waste water and staff amenities. It identifies bottlenecks and shortcomings and draws up a plan of actions. It provides CAPEX and OPEX to meet the future requirements for financial analysis of investment alternatives. How ALECTIA’s Masterplanning adds value Understanding the real needs · ALECTIA Master Plan captures and describes a way to address all the real production needs of your business. It gives you a clear and unbiased overview of how to develop any existing site in the best way to meet these needs.

All things considered · The Master Plan promotes a smooth and broad organisational buy-in owing to ALECTIA’s consultative working process. It facilitates communication internally and externally about the development of the brewery, and highlights decisions that changes how the site can be utilized. Minimizing investments · The ALECTIA Master Plan gives a clear indication of the future investments in a step by step fashion. It makes milestones clear. It reduces CAPEX by allowing advance planning, and securing a harmonious development of plant facilities. What ALECTA delivers With an ALECTIA Master Plan you get an executive summary presentation and a Master Plan book complete with planning assumptions, descriptions, drawings, calculations and implementation plan. · A listing of existing main equipment and main equipment to be procured along with capacities and operating assumptions · Overall assessment of buildings and recommendations as to how the site is to be developed · Overall layout solution showing stepwise development · Overall CAPEX along with capacities and operating assumptions · Overall OPEX along with capacities and operating assumptions · 3D animation of the solution (optional) How we do it The ALECTIA Master Plan is developed and delivered on your site in four to six weeks. The ALECTIA project team works on site and in close daily communication with all levels of the brewery organisation. The team on site will draw on support from ALECTIA experts around the world. · ALECTIA conducts interviews and workshops based on a predefined time schedule to agree and document the present plant configuration, preferred future technology, and operating conditions. · We use our software tools to process the information, calculate capacities and space, and establish CAPEX / OPEX. ·

ALECTIA Teknikerbyen 34 2830 Virum Denmark

Tlf. + 45 8819 1000 Fax. + 45 8819 1001 CVR nr. 22 27 89 16 alectia.com info@alectia.com

Dynamic Masterplanning ALECTIA Dynamic Masterplanning integrates capacity planning, CAPEX budgeting and operational performance across multiple sites in a dynamic way

The objective of the ALECTIA Dynamic Masterplanning is to make it easy for you to work with capacity planning and CAPEX budgeting. ALECTIA sees its mission in providing you with a consistent overview and the ability to simulate “What if” scenarios - in a manageable way which will secure that capacity planning, CAPEX and operations are aligned. How does the ALECTIA Dynamic Masterplanning add value Easy consistent capacity calculations linked to investments · When using the Dynamic Masterplanning tool, the capacity planning and the CAPEX budget are made in one integrated exercise. Changes to capacities or reallocation of budgets will always be aligned. · Operational performance is also handled, in order to give a full picture of your financial result of investments and improvement actions. Dynamic tool · Capacity upgrades or new investments can be easily changed in terms of timing, equipment size, plants in network, operational impact etc. enabling “what if scenarios” and securing that plans for both the short and the long term are up to date.

What ALECTIA delivers A model providing dynamic fast and flexible capacity, CAPEX and operational planning: · Demand per main capacity type based on the client’s forecast assumptions · Capacities for main equipment “as is” and planned investments · Allocation of capacity-based investments to yearly CAPEX budgets based on lead time & contract payments · Supplementing with manning and utilities for operational costs · High level calculations on needed stock building · Transportation costs to evaluate allocation of production on sites · License for the model and support How we do it · The ALECTIA team is mobilised within one to three weeks after being engaged. · Prior to site visit, ALECTIA will provide a list of data to be used during the visit, enabling the client’s team to be ready. · Planned involvement of the client’s key resources is approximately 0.5 -1 man-day per area (Brewing, Packaging, Utilities etc.). · The model will be populated with the client’s data as the relevant persons are sitting next to the ALECTIA consultant. · The planned investments will be reviewed when they have been entered into the model. · At the end of the visit, a workshop will be held where the model and results are presented with the opportunity of “what if” simulations. Related work · Based on the Dynamic Masterplanning, the ALECTIA team can assist in making a Physical Site Development Plan to ensure a durable site layout for both the short and the long term. · If multiple sites are part of the Dynamic Master Plan, a Production & Distribution Structure Analysis can be made on top of the Dynamic Master Plan.

ALECTIA Teknikerbyen 34 2830 Virum Denmark

Tlf. + 45 8819 1000 Fax. + 45 8819 1001 CVR nr. 22 27 89 16 alectia.com info@alectia.com

Production Condition Evaluation Looking to pinpoint any problems and get an overall picture of existing production conditions?

An ALECTIA Production Condition Evaluation creates an overall picture of existing production conditions to identify functions and systems / equipment and buildings that are not acceptable in relation to specified criteria. The overall objectives of an ALECTIA Production Condition Evaluation are: · To pinpoint any problems in a plant or buildings and – using data gathered – to investigate why these problems exist · To recommend corrective actions in order to establish acceptable production conditions ALECTIA evaluates the investment costs of corrective action and describes the improvement potential for beer quality. The Production Condition Evaluation has focus on both the technical and business-process issues the actual plant is facing, and ALECTIA will also suggest re-engineering your present technology if that’s what you need to hit your targets.

ALECTIA Teknikerbyen 34 2830 Virum Denmark

Tlf. + 45 8819 1000 Fax. + 45 8819 1001 CVR nr. 22 27 89 16 alectia.com info@alectia.com

Production Structure Analysis An ALECTIA Production Structure Analysis uses advanced operational research methods to analyse production structure and interpret the consequences of proposed changes

The overall objective of a Production Structure Analysis (PSA) is to optimise your production structure by defining the optimal location for production capacities and correct allocation of production resources. Our operational optimisation algorithm provides you with an optimal annual production schedule – by weekly/monthly breakdown – for a specific production structure. We define the schedule by evaluating: · Number and location of breweries/beverage plants · Capacities of breweries · Operating and transport costs In addition to defining the production schedule and individual areas of operation – by brewery and/or product – our PSA also includes an assessment of: · Capacity utilisation · Bottlenecks · Productivity figures · Operating and capacity costs

ALECTIA Teknikerbyen 34 2830 Virum Denmark

Tlf. + 45 8819 1000 Fax. + 45 8819 1001 CVR nr. 22 27 89 16 alectia.com info@alectia.com

Supply Chain Network Design

In doubt how to balance your production and distribution network? Looking at supply chain costs, service levels and risks, have you got the most optimal network?

Supply Chain Network Design

Where to locate your next production and/or distribution centre? How to balance and manage your entire supply chain? The objective of a Supply Chain Network Design Analysis is to balance your entire supply chain - or part of it – working backwards from your expectations to your future markets, channels, customers, categories and product lines. Based on the above conditions and constraints, suppliers often question whether, where and when a new production facility should be added to the network, whether a distribution center should be established, or if the strategy is to go for a central warehouse structure compared to a de-centralized warehouse structure – just to mention some examples. ALECTIA´s Supply Chain Network Design Analysis provides you with the answer!

What is the benefit for you? Depending on the agreed scope you can get the answers to e.g. the following questions: · Where to locate my next production facility? · How should my distribution network set-up be? · What will be my future supply chain costs split on key areas? · What is the maximum potential for reducing my costs? · How should I operate it – where to locate stocks? · How to meet customer demand on service levels? · Where are the areas for improvement? How do we do it The ALECTIA team works on and off site and is in close daily contact with all levels of your organisation to ensure that no detail is overlooked. · We conduct interviews and workshops on site to establish objectives and planning assumptions. · We conduct regular status meetings to ensure alignment with your team regarding the developed solutions. · We have standardised templates for questionnaires in order to secure that all relevant information is collected in a standardised way. · We draw upon our best practice database housing knowledge collected over many years of supply chain projects. · We have all relevant tools available in order to provide the answer to your key questions. What ALECTIA delivers ALECTIA delivers a design book giving the overall supply chain concept including the physical network set-up – depending on agreed scope, as well as operational guidelines. How to proceed? Contact ALECTIA in order to improve your competitiveness through optimised supply chains and logistics.

ALECTIA Teknikerbyen 34 2830 Virum Denmark

Tlf. + 45 8819 1000 Fax. + 45 8819 1001 CVR nr. 22 27 89 16 alectia.com info@alectia.com

Simulation – Standardisation of complex decision-making

Test the impact of the different ideas and decisions – before finalising the designs

When designing a new plant or modifying an existing plant, many decisions must be taken. Often there are conflicting interests. ALECTIA’s simulation model (LogiSim) enables you to test and validate changes to your warehouses and plants – before implementation. · Analyse operations during peak production · Validate whether the warehouse and production are properly balanced, i.e. excess capacities or bottlenecks · Is the plant robust to demand fluctuation and equipment breakdowns? · Test different options for expanding capacity

What is the benefit for you? · Visual verification of your investment plans · Minimising “surprises” during ramp-up and full production

How we do it The ALECTIA team works on and off site and is in close daily contact with all levels of your organisation to ensure that no detail is overlooked. · We conduct interviews and workshops on site to define processes, process flows, capacities, control loops and demand. · We conduct regular status meetings to ensure alignment with your team regarding the developed simulation model. · We develop a model providing answers to your key questions. What ALECTIA delivers ALECTIA delivers a simulation model with integrated performance figures. How to proceed? Contact ALECTIA in order to increase your competitiveness through simulation. When designing a new plant or modifying an existing plant, many decisions need to be taken. Often there are conflicting interests. Simulation can test the impact of the different ideas and decisions – before finalizing the designs

ALECTIA Teknikerbyen 34 2830 Virum Denmark

Tlf. + 45 8819 1000 Fax. + 45 8819 1001 CVR nr. 22 27 89 16 alectia.com info@alectia.com

Peer review Gives you the perspective, constructive advice, guides you to the optimum solution

An ALECTIA peer review can •

Give you peace of mind about the viability of your project

•

Review the solution and benchmark the proposed alternatives to gain optimal set-up

•

Compare to best practices, and advise on how to reach them

What may be a new project to you is probably a skill base in ALECTIA. A peer review is an enabler and a learning experience. An ALECTIA peer is Not a judge – But someone who objectively assesses your proposal A fellow – Who has the experience to give you the perspective A trusted colleague – That gives you constructive advice. An ALECTIA peer – is all of the above…. And – Will review your project, discuss alternatives, guide you to the optimum solution for your peace of mind.

Value examples Packaging line upgrade · Refurbish old line or buy new? ALECTIA can help you weigh alternatives, validate with reference data for maintenance costs, and portray the pros, cons and payback time. New brewhouse · In an existing production, ALECTIA can help you review whether your solution is a fit with current and future capacity requirements and plan to eliminate bottlenecks. Increased energy efficiency · Be it by collecting excess heat or through other initiatives, ALECTIA has the experience to see the big picture to ensure that the initiative serves its purpose. Why ALECTIA ALECTIA has extensive global experience from the industry: ·

2,000 brew projects successfully completed

Extensive and combined know-how of brew, beverage, packaging, utilities, logistics and costs

100% relevant benchmarks based on international experience

Proven track record in process and logistics optimisation

ALECTIA Teknikerbyen 34 2830 Virum Denmark

Tlf. + 45 8819 1000 Fax. + 45 8819 1001 CVR nr. 22 27 89 16 alectia.com info@alectia.com

Services 2014 Project Services

PROJECT SERVICES Conceptual Design Basic Design Packaging Design Warehouse Design Tendering & Contracting Engineering Follow-up Construction Management Test & Commissioning Energy, Water and the Environment Wastewater

ALECTIA Teknikerbyen 34 2830 Virum Denmark

Tlf. + 45 8819 1000 Fax. + 45 8819 1001 CVR nr. 22 27 89 16 alectia.com info@alectia.com

Conceptual Design Are you planning a greenfield project or a major upgrade of your existing plant?

The Conceptual Design from ALECTIA is a solid technical foundation upon which to develop the entire project. It gives you an excellent overview of the project in respect of technical solution, CAPEX, time schedule and operating cost. The objective of ALECTIA Conceptual Design is to give you certainty that you have identified and assessed different opportunities, technological solutions, ideas and alternatives within a scope that you defined for the project. How ALECTIA Conceptual Design adds value Not all roadmaps are created equal · ALECTIA Conceptual Design provides a clear overview of the project and a sound basis for making decisions concerning further progress of the project. Recommendations come in the form of documented rationale and considerations in Decision Support Notes by our leading brewing experts. Every wheel needs a hub · ALECTIA Conceptual Design becomes a common reference document to be used internally and externally.

· We outline how to improve OPEX performance in new and existing plants by revisiting processes and operating philosophies. · The ALECTIA Conceptual Design provides solid input to your investment programme with a high degree of team buy-in, and sharing of latest ideas. What ALECTIA delivers ALECTIA Conceptual Design is a book comprising descriptions, drawings and Decision Support Notes. · Your objectives, goals and planning assumptions are clearly described. · Overall capacity requirements for all functions included in the project are shown by easyto-follow block diagrams. · An evaluation of alternative technological solutions is documented, where required, by Decision Support Notes discussing alternative technological solutions. · All main equipment needed is listed and suggested solutions complete with recommendations are laid out. · Construction fundamentals for buildings are presented by a brewery specialist architect. 3D animations (optional). · CAPEX and OPEX budgets, further plant optimisation potential and an implementation plan are all included. How we do it The ALECTIA project team works simultaneously on and off site in close daily communication with all levels of the brewery organisation, while drawing upon ALECTIA resources worldwide. · We conduct interviews and workshops on site to document objectives and planning assumptions. · We perform capacity calculations. · We conduct meetings to discuss and agree alternative technological solutions and layout proposals. · We perform a value engineering exercise on site to reduce CAPEX and optimise the design. · We hold regular status meetings to ensure alignment with you regarding the developed solutions. · We produce the Conceptual Design report.

ALECTIA Teknikerbyen 34 2830 Virum Denmark

Tlf. + 45 8819 1000 Fax. + 45 8819 1001 CVR nr. 22 27 89 16 alectia.com info@alectia.com

Basic Design How do you choose the best purpose kit and make it all fit together? Perfectly.

Making systems and functions (plants, site and buildings and joint functions) well-coordinated and balanced optimises performance and minimises cost and risk, giving you the competitive edge. The objective of ALECTIA Basic Design is to identify and document all basic requirements for the new project. From technical solution and CAPEX to a time schedule for all the functions included in the project; nothing can be left to chance. If Basic Design is built upon a recent ALECTIA Conceptual Design, then the optimal technological solutions will already have been identified. If not, ALECTIA Basic Design will also identify and assess alternative technological solutions. The Basic Design is an excellent basis for preparation of subsequent Tender Documents because it describes all functions in respect of functionality, capacity and quality. The Basic Design is developed and delivered on site within a period of 6-10 weeks. How ALECTIA Basic Design adds value We bring your new facility into focus · ALECTIA Basic Design provides a clear picture of what to expect when implementing the project.

We set big decisions to smooth sailing · ALECTIA Basic Design acts as an indispensable tool for the client’s decision makers and becomes a common reference document to be used internally and externally especially if local civil consultants are engaged subsequently. · ALECTIA Basic Design promotes a high degree of commitment throughout your team owing to ALECTIA’s unique inclusive working methodology. What ALECTIA delivers ALECTIA Basic Design gives shape to your vision by defining parameters, and by providing a solid basis for subsequent project execution. · A thorough and complete definition of project objectives and goals is agreed. · Documentation of all of the planning assumptions is assembled. · Equipment for all functions, all capacities and dimensions of plants, site, buildings and joint functions are described using block diagrams. · Technological solutions are analysed, described and illustrated by flow diagrams. · The site, buildings and joint functions (QC, maintenance, amenities etc.) are made clear in layouts, sections and (optional) 3D animations. · CAPEX and OPEX are estimated in top down budgets. · A realistic implementation plan that meets your goals. How we do it The ALECTIA project team works on and off site and in close daily communication with all levels of your organisation. The project team draws on ALECTIA’s experts around the world. · We conduct interviews and workshops on site to establish objectives and planning assumptions. · We run workshops to discuss capacity calculations. · We hold structured discussions to agree alternative technological solutions, flow diagrams and layout proposals. · We perform a value engineering exercise to challenge the team and squeeze CAPEX while maintaining planned performance standards. · We conduct regular status meetings to ensure alignment with the client regarding the developed solutions. · We prepare and deliver the Basic Design report book.

ALECTIA Teknikerbyen 34 2830 Virum Denmark

Tlf. + 45 8819 1000 Fax. + 45 8819 1001 CVR nr. 22 27 89 16 alectia.com info@alectia.com

Packaging Design How can you be sure to get the lowest total cost of ownership before making a purchasing commitment for complex and high-cost packaging plants? Use ALECTIA Packaging Design Service!

Faced with complexities and high costs of packaging plants, you want to be sure that your upcoming investment brings you the lowest total cost of ownership before you make a purchasing commitment. ALECTIA Packaging Design Service is the means to that end. Whether the task is the planning of a new packaging line or it is the rebuilding of an existing plant, ALECTIA identifies and addresses all the key parameters that will impact cost and performance of the packaging plant. How ALECTIA adds value through optimised Packaging Design We know what works and what doesn’t · ALECTIA has undertaken a vast number of packaging projects in bottling, canning, PET filling and kegging - of beer, soft drinks and water, achieving a thorough understanding of the packaging world and its pitfalls. Plotting the right course at the start · ALECTIA can guide and challenge the client in conceptual considerations of needs and desires, and transform this into packaging solutions which give ease of operation, sanitary conditions, good internal logistics, and maintenance. Peak performance by design · Packaging line utilisation and efficiency are what determine packaging costs, production capacity and regularity of production. ALECTIA knows what it takes to keep the line efficiency up, also after the supplier has left.

Sustainability in Packaging · ALECTIA understands the sustainability agenda and knows what it takes to align the packaging plant with requirements to consumption of resources, environmental aspects and good workspace design. Making it easy for suppliers to give you the lowest price · ALECTIA makes sure that specifications are made in a form that makes it possible to get proposals from the relevant suppliers for what is required. No more and no less. ALECTIA’s competitive tendering process has been shown to save up to 23%. What ALECTIA delivers ALECTIA delivers a design document which is a solid basis for subsequent project execution. · Conceptual layouts created with tools which, in all stages of the project, ensure freedom of thought and creativity · Specifications achieved through advanced calculation models for the dimensioning of packaging lines and key equipment · Tender Documents drawn up using standardised templates minding all the relevant specifications · OPEX forecasts based on calculation models for key equipment parameters as well as consumption of power, heat, water, CO2, air, etc. · Definitions for interfaces to buildings including design of floors, drains, ventilation, noise, light, etc. How we do it ALECTIA gives you experienced consultants and engineers with many projects under their belt. We always focus on your business as well as on the technical requirements. The team works on and off site and in close daily contact with all levels of your organisation. · We conduct interviews and workshops on site to establish objectives and planning assumptions. · We conduct regular status meetings to ensure alignment with the client regarding the developed solutions. · We challenge your organisation and are focused on the quality of the final solutions. · We use our unique 8-phase way of executing projects to ensure that nothing is missed, and that your line will bring you the lowest total cost of ownership possible for your particular set of requirements. · We check all ideas against our best practice database housing knowledge from many years of successful packaging projects.

ALECTIA Teknikerbyen 34 2830 Virum Denmark

Tlf. + 45 8819 1000 Fax. + 45 8819 1001 CVR nr. 22 27 89 16 alectia.com info@alectia.com

Warehouse Design Is your warehouse giving you headaches? Is it overfilled, overmanned and over budget?

ALECTIA Warehouse Design can turn it into a smooth and efficient logistic facility tuned to support production and provide consistently high service level to your customers. The objective of the Warehouse Design Service is to right-size the space, plan the logistic flows and minimise cost of operation while promoting safety for your employees and achieving the needed service levels. How ALECTIA Warehouse Design adds value: Knowing all aspects of the Supply Chain · Warehousing is a link between production and distribution which should not be the weakest link. So when designing the warehouse, ALECTIA considers your entire supply chain. This holistic approach right-sizes the storage capacity and equipment solutions to meet your needs. Size matters · ALECTIA employs modelling tools to ensure that the capacity is just right to house the safety stock, transaction stock and seasonal stock, at the same time balancing requirements for finished goods, empty goods, POS storage, and dispatch and return handling, etc. - in just the right way. Smoothing the bends · To support efficiency and good utilisation of space, the layout must reflect the complexity of your warehouse’s function. ALECTIA always lays out storage areas according to your range of products and the differentiated product split. The total solution considers all the detail, such as functional areas for repacking, order picking, dispatching and forklift maintenance. Thought-out placement will leave you without traffic jams and your staff without making long zigzags.

Sustainable logistics · ALECTIA understands the sustainability agenda and knows how environmental aspects and good workspace design impact on the warehouse and the internal logistics of the brewery. All costs considered · Is automation right for you? Weighing labour, land and construction costs against costs of various technologies and service levels you require is what ALECTIA Warehouse Design does best. · ALECTIA has planned and implemented highly automatic solutions like high bay warehouses, monorail systems, AGV systems and automatic order picking systems. What ALECTIA delivers ALECTIA delivers a design book showing layout drawing and logistics flow patterns together with all the decision support documents that underpin the design. · Detailed calculation models for the dimensioning of the storage sections and for estimation of transport capacities, manning, loading capacities, etc. · Layout models for conceptual warehouse design as well as for detailed design · Standards for interface to buildings with design of floors, ventilation, light, canopies, etc. How we do it The ALECTIA team works on and off site and is in close daily contact with all levels of your organisation to ensure that no detail is overlooked. · We conduct interviews and workshops on site to establish objectives, planning and assumptions and to later discuss capacity models. · We conduct regular status meetings to ensure alignment with your team regarding the developed solutions. · We have standardised templates for tender documents that ensure that all relevant specifications are addressed. · We draw upon our best practice database housing knowledge collected over many years of logistics projects.

ALECTIA Teknikerbyen 34 2830 Virum Denmark

Tlf. + 45 8819 1000 Fax. + 45 8819 1001 CVR nr. 22 27 89 16 alectia.com info@alectia.com

Tendering & Contracting

10 0ut of 10 procurement professionals think they get the best deal. Only one is right.

Anybody in the brewing industry knows there is no such thing as a standard price when it comes to acquiring a set of equipment. The objective of ALECTIA Tendering and Contracting is to give you the right set of equipment at the lowest overall cost. How ALECTIA’s Tendering and Contracting adds value No loopholes · ALECTIA delivers a thorough contract document, which clearly defines delivery time, cost and scope of supply in respect of functionality, capacity, efficiency and quality. Thus, you are shielded from surprises and up-charges from suppliers. · ALECTIA’s working process ensures a high degree of team commitment.

· The tendering process carried out by ALECTIA minimises the contractor’s risk. Uncertainties are clarified prior to contract negotiations resulting in lower contract price. · ALECTIA’s working process ensures a high degree of team commitment. · The client’s organisation is assisted by the expert engineers from ALECTIA during the technical part of the negotiations. What ALECTIA delivers Sets of contracts ready for your signature, complete in every detail. · Tender dossiers earlier sent to potential contractors are evaluated and amended. If these have not been prepared by ALECTIA, the objective is to check definitions of contractual borderlines, because insufficient definition often leads to major cost increases during the implementation of the project. · A clear set of recommendation reports evaluating received tenders with regard to scope and price · Minutes of meetings from contract negotiations with potential contractors · Final contract documents How we do it The ALECTIA experts will work closely with all levels of your organisation both on and off site. The ALECTIA site team draws on support from ALECTIA offices around the world. · We run workshops on site to evaluate the prepared and forwarded tender dossiers. · We conduct structured meetings with you to discuss the recommendation report prepared by us. · We participate in negotiations with qualified potential contractor(s). · We conduct a final workshop on site to finalise the contract documents.

ALECTIA Teknikerbyen 34 2830 Virum Denmark

Tlf. + 45 8819 1000 Fax. + 45 8819 1001 CVR nr. 22 27 89 16 alectia.com info@alectia.com

Engineering Follow-up

Ever noticed that all the questions from suppliers come after the contracts are signed?

ALECTIA co-ordinates and checks all activities from the signing of contracts to actual delivery in the Engineering Follow-up phase. The objective of the ALECTIA Engineering Follow-up is to minimise surprises, delays and cost overruns that you experience during the construction phase of projects. You want your new kit on site on time and to specification of scope and quality. So, ALECTIA acts as an ever vigilant interface between you and the contractors during the detailed design and manufacturing phase to ensure design co-ordination between all the different contracts and suppliers. How ALECTIA Engineering Follow-up adds value Just in time done just right · The Engineering Follow-up procedure ensures that the plant arrives at the correct time and in such a state so as to cause neither delays nor additional costs. If it is not right, it must be wrong · ALECTIA works diligently to involve your staff in reviewing the detailed design documentation and in off-site testing to ensure a high degree of team commitment and transfer of valuable knowledge.

What ALECTIA delivers ALECTIA will deliver a comprehensive set of documents for supply of your new equipment. · All detailed design documentation from contractors is reviewed and approved by ALECTIA. · Crucial design co-ordination meetings among the different contractors and ALECTIA are planned, administered and documented. · You are always informed regarding progress of work by all the parties in easy-to-follow, concise reports. · As the detailed design and manufacturing takes shape, equipment and control systems are inspected and when relevant tested at suppliers’ factories. You are informed in detailed reports. · Your Health and Safety guidelines are clear and enforced at or by your suppliers. How we do it · ALECTIA maintains a constant dialogue with equipment suppliers and contractors to ensure delivery, review and feedback on design documentation. · We control all parties’ activities against the master schedule. · ALECTIA visits contractors’ production plants to inspect plants for build quality and to participate in factory testing of functionality, capacity and quality.

ALECTIA Teknikerbyen 34 2830 Virum Denmark

Tlf. + 45 8819 1000 Fax. + 45 8819 1001 CVR nr. 22 27 89 16 alectia.com info@alectia.com

Construction Management Concerned about your project coming to the finish line in a crawl, rather than a sprint?

ALECTIA’s Construction Management service ensures that your plant is erected as described in the contracts with your electrical and mechanical contractors and equipment suppliers. The objective of having ALECTIA Construction Management on your site is to ensure that you get a working plant on time, and that it performs how it should. How ALECTIA Construction Management adds value The ALECTIA Construction Management gives you peace of mind that the scope of works agreed with the contractor is erected according to specification. Drawing the big picture, focusing on the detail · The ALECTIA Construction Management team looks after all mechanical, electrical and automation installations including utility supplies for a given plant, while maintaining the overall schedule.

Smooth flow under pressure · The ALECTIA Construction Management team ensures superb coordination. ALECTIA are not just generic project managers. Our brewery specific methodology ensures that no supplier, contractor or installer traffic jams occur. · The ALECTIA Construction Management promotes smooth operations by ensuring that easy maintenance and operation access is provided to all the equipment. Precision is art · The ALECTIA Construction Management ensures strict control of variation orders, payments and bank guarantees in relation to the work progress and to the time schedule laid out. What ALECTIA delivers ALECTIA gives you expert advice and acts on your behalf in the construction process. · We coordinate all activities among all involved parties and supervise mechanical, electrical and automation plant installation, welding works as well as electrical and pressure testing. · ALECTIA continually ensures progress of activities by close time schedule follow-up. · We promote good communication by hosting and documenting meeting with contractors. · We prepare, track and keep all the documents, like variation order certificates, payment certificates, snag lists and take-over certificate(s), in order. How we do it The ALECTIA Construction Management team is located on site and is in close daily communication with the client and contractor site supervisor. · In a word, we manage the project with a deep understanding of brewing and breweries. · The ALECTIA team is built of professionals drawn from all the relevant fields. · We prevent problems by knowing where they are likely to occur based on our 35 years of experience in brewing. · ALECTIA has always only one vested interest, a timely completion of the entire project on budget. We have no allegiance to contractors or suppliers.

ALECTIA Teknikerbyen 34 2830 Virum Denmark

Tlf. + 45 8819 1000 Fax. + 45 8819 1001 CVR nr. 22 27 89 16 alectia.com info@alectia.com

Test and Commissioning Want to shorten the road from first brew to full production?

ALECTIA can ensure that you have a proper working plant with trained personnel ready for full-scale production on the dates agreed in supply contracts. The objective of having ALECTIA Test and Commissioning on board is to ensure that you can disengage from the construction phase and get on with brewing beer. How ALECTIA Test and Commissioning adds value It’s not finished until it’s all finished. · The plant installed is thoroughly tested with respect to mechanical, electrical and automation functionality. You will have full production up and running with trained personnel on the date agreed in the supply contract. · Transfer of ownership is based on documented performance testing. What ALECTIA delivers · Certainty that the new plant fulfils all functional requirements and specifications as laid out in supply contracts. The ALECTIA Test and Commissioning team will ensure that all test phases for the mechanical and electrical installations, as well as for the automation of the plant take place and are thoroughly documented. · No-gap training of your operation and maintenance personnel prior to commissioning of the plant.

· Contract monitoring to ensure that you are aware of your own obligations towards the contractor in this phase of the project. · Speed of implementation. The duration of the test and commissioning period typically ranges from four weeks to three months depending on the complexity and size of the plant. Performance testing of a packaging plant may be only a few days. How we do it · The ALECTIA Test and Commissioning team works on site in close daily communication with the contractor supervisor, contractor test team and client test manager. · We control all test logging sheets issued by the contractor to ensure that all specifications and test phases are included. The test phases typically comprise: · Test upon End of Erection · Dry Test · Wet Test · Test on Product · Performance Test (conduct performance test of packaging lines) · We participate in off-site test of plant automation. · ALECTIA follows up the man-machine interfaces (screen layout) and training activities. · We supervise either all or just main test phases of the plant depending on requirement. · We organise and conduct frequent (weekly or daily if required) test meetings with contractor and client to follow up on test activities with respect to time, quality, coordination, etc.

ALECTIA Teknikerbyen 34 2830 Virum Denmark

Tlf. + 45 8819 1000 Fax. + 45 8819 1001 CVR nr. 22 27 89 16 alectia.com info@alectia.com

Energy, water and the environment Expert advice and project management on issues that are increasingly at the top of the agenda

ALECTIA draws upon its thorough knowledge of the brewing industry – also when water, energy and environmental issues are on the agenda. Our ongoing cooperation with clients in the food industry and the public sector enables us to build and develop our know-how and to stay current with new technologies and regulatory requirements. ALECTIA services to the beer and beverage industry include: Energy Expert advice and project management: ·

Industrial cooling

Groundwater cooling

Boiler plants and process heating supply

Compressed air systems

Ventilation

Renewable energy

Decision support: ·

Energy and climate footprint reports

Energy screenings and audits to reduce CO2 and save on energy

Sales of energy savings

Planning optimal energy and cooling supply

Water, wastewater and pollution control systems Expert advice and project management: ·

Implementation of water conservation

Handling and use of waste products from wastewater treatment plants

Implementation of new water, wastewater treatment plants and drainage systems

Expansion and renovation of water and wastewater treatment plants

Expansion and establishment of pollution control systems

Decision support ·

Preparation of a water strategy for the enterprise

Water and wastewater audits

Process and performance optimisation for water and wastewater treatment plants

Environment Expert advice ·

Mapping of air emissions and calculations of operational meteorological air quality

Noise mapping, certified noise measurements

Soil and groundwater contamination

Waste handling and planning

Planning and regulation ·

Applications for environmental and waste water approvals

Authorities processing – conditions, approvals and enforcement

Industrial Emission Directive (IED)

BREF/BAT

Environment management and green accounts

ALECTIA Teknikerbyen 34 2830 Virum Denmark

Tlf. + 45 8819 1000 Fax. + 45 8819 1001 CVR nr. 22 27 89 16 alectia.com info@alectia.com

Wastewater Concerned about authorities putting stricter demands or higher tariffs and fees on your wastewater discharge?

Concerned about authorities putting stricter demands or higher tariffs and fees on your wastewater discharge? Forced to invest in a new wastewater treatment plant? Concerned about high operation costs and the performance of the wastewater treatment plant of your brewery? Looking for cheaper solutions for your by-products? Or just looking for some saving possibilities? These are some of the concerns that ALECTIA have addressed with our clients from our deep experience that we have built as a trusted partner of the industry for many years. How ALECTIA wastewater specialists add value Identification of the optimal treatment concept, considering all relevant technical, financial and legal aspects on site · Monitoring and discharge to the public sewer without any treatment · Pre-treatment and monitoring of the discharge to the public sewer · Full treatment and discharge to a river with full cost control · Advanced treatment including recycling of water Right-sizing of the wastewater treatment plant · Consideration of present discharge standards and possible stricter requirements in future · Avoiding high CAPEX, OPEX and operation problems due to over-sizing · Avoiding future expansion limitations due to space restrictions at the wastewater treatment plant · Consideration of possible production and process changes in the future

Project and site management during the procurement and implementation · Profound and trusted support in all financial aspects of the project · Control and supervision of all phases in the technical implementation according to the specific needs of the client What ALECTIA delivers An ALECTIA project for a wastewater treatment plant comprises a number of phases, depending on the project volume and the specific needs of the client. · Verification of the design (wastewater quantity and quality) on the basis of production key factors, as well as water use at present and in future · Technical clarification, specification and preparation of tender documents · Tendering, evaluation and contract placement · Detailed design, manufacturing and transport of equipment to the site · Construction and installation · Testing, commissioning and training of a full operational wastewater treatment plant How we do it The ALECTIA Wastewater specialists support you all the way through the project – from design through implementation on site to the taking-over. · Supervision of all mechanical and electrical installations · Strict control of variation orders, payments and bank guarantees in relation to the work progress and to the time schedule laid out · Project implementation on time – independent of project duration and complexity · Depending on the project complexity, project control by one of our professional project managers, in order to ensure efficient work progress and quality

ALECTIA Teknikerbyen 34 2830 Virum Denmark

Tlf. + 45 8819 1000 Fax. + 45 8819 1001 CVR nr. 22 27 89 16 alectia.com info@alectia.com

Services 2014 Operations Services

OPERATIONS SERVICES Technical Service Agreement Performance Improvement Sensory Analysis Panel Beer Quality in Trade Leadership Health Safety

ALECTIA Teknikerbyen 34 2830 Virum Denmark

Tlf. + 45 8819 1000 Fax. + 45 8819 1001 CVR nr. 22 27 89 16 alectia.com info@alectia.com

Technical Service Agreement The ALECTIA Technical Service Agreement provides assurance of easy access to experts in Quality matters, Troubleshooting and Peer review of your solutions

How does the ALECTIA Technical Service Agreement add value The ALECTIA Technical Service Agreement adds value by providing you with the assurance that help to address your operational challenges is readily available. ALECTIA’s range of expertise can help you resolve operational issues occurring in Beer and Beverage plants of all sizes. What ALECTIA delivers Troubleshooting assistance Our experts guide you in solving unexpected production problems and pinpointing the root causes. Monitoring of product quality Our beverage experts and the ALECTIA tasting panel assist you in addressing product quality issues and remedying the causes. Yearly visit ALECTIA reviews your production plant to identify and suggest improvements for assuring your production integrity. If requested and time allowing, a Peer review of a suggested solution can be conducted. How we do it The ALECTIA Technical Service Agreement is contracted for periods of one to three years, and can be configured to include other services depending on your needs.

ALECTIA Teknikerbyen 34 2830 Virum Denmark

Tlf. + 45 8819 1000 Fax. + 45 8819 1001 CVR nr. 22 27 89 16 alectia.com info@alectia.com

Performance Improvement Short term ? Long term? Continual improvement methodology?

Cost reduction is the main driver. ALECTIA customises a cost improvement project to suit your needs. We can offer: · Short term improvement: Projects that harvest the low hanging fruit, usually with 5-20% reduction of compressible costs as well as cash flow improvements and improvement of operating procedures · Long term improvement · Establish a methodology for continual improvement · Implementation of new business processes · Network optimisation Performance improvement projects are often a follow-up to an ALECTIA Audit or Benchmarking exercise. A performance improvement project may span three months or up to two years – but the positive effects are immediate.

We use a process-driven approach: · Scoping the business processes to be included in the project · Evolvement of the whole organisation and creating buy-in among stakeholders · Extensive communication throughout the process · Interview-driven generation of ideas fuelled by ALECTIA’s knowledge-driven input · Development of the future business processes · Definition of roles and responsibilities · Development of implementation plan · Roll-out of changes No two clients are alike, so ALECTIA confers with you to evaluate your resources and define an approach that will bring quick payback from the desired improvements. What ALECTIA delivers during a Performance Improvement: · Visioning of the business procedures involved · Future business process definition · Means of facilitating the realisation of improvement targets Benchmarking is one of the tools that ALECTIA uses in a Performance Improvement.

ALECTIA Teknikerbyen 34 2830 Virum Denmark

Tlf. + 45 8819 1000 Fax. + 45 8819 1001 CVR nr. 22 27 89 16 alectia.com info@alectia.com

Sensory Analysis Panel ALECTIA knows what to look for when it comes to flavour

ALECTIA offers what is probably the most professional external expert panel for sensory analysis in the world of modern brewing. Our panel members have been thoroughly trained to discern from among 70 beer flavours. As part of our ISO 9001 system, members regularly get additional training and are tested in all flavours used. Have your beer tested by the ALECTIA Sensory Panel. This includes a Flavour Stability Analysis of the beer you are producing. The analysis comprises a Profile Analysis of a fresh beer (7 days at 0°C) and of an aged beer (aged for 7 days at 38°C by ALECTIA). Once the analysis is complete, you will receive an evaluation report in pdf format, along with comments from one of our brewing consultants. Contact us to see examples of this type of report. How to proceed For prices and conditions please write to info@alectia.com. What we need Please provide at least eight containers of your beer in either cans or bottles. The beer should preferably be fresh and must be from the same batch. We need to know the beer type and alcohol content. It is also convenient to know the production date and brand name, although it is not imperative. Please remember to indicate contact details of contact person to whom we can send the results.

ALECTIA Teknikerbyen 34 2830 Virum Denmark

Tlf. + 45 8819 1000 Fax. + 45 8819 1001 CVR nr. 22 27 89 16 alectia.com info@alectia.com

Beer Quality in Trade Do you know the quality of your beer in the trade?

From grain to glass – those words reflect the trend today: Having complete control of the entire supply chain from cultivation of the barley to the beer in trade, is key to continued success. ALECTIA has developed a scheme to systematically assess important consumer sensory and visual beer parameters in trade. This facilitates benchmarking the quality of the beer in trade. The objective of ALECTIA Beer Quality in Trade is to give you a final measure of certainty that your beer is as good a brew as it can be. How the ALECTIA Beer Quality in Trade adds value Confirming perfection, exposing the weakness · You get a fast, impartial and easy-to-follow overview of your product quality performance in all your markets. Executive reports help management to identify problem areas and benchmark the individual breweries according to quality performance. Making it easy to reward quality achievement · ALECTIA’s Beer Quality in Trade can make quality improvement of all your employees’ vested interest by using the benchmarking as a basis of a motivational reward system. Experience shows that general sensory quality will improve after the scheme has been running for some time. Getting it done for less gives you more · Your administration costs for handling of samples, reporting, training, etc. can be reduced considerably, while the questions and issues regarding bias of local or HQ panel are eliminated.

What ALECTIA delivers · A straightforward Sensory Analysis Report highlighting improvement potential. ALECTIA is the logical choice for sensory testing because we shortcut the path from potentially serious problems to expert solutions and safeguards. · We deliver information and not data. You can evaluate all analysis according to your need using simple bar graphs and linear statistics or multivariate statistical analysis. · With ALECTIA you always get worldwide performance comparison. How we do it · Beer samples are collected in the trade by mystery shoppers who are completely independent of the brewer or brand owner in various international locations. · ALECTIA registers all the samples received and objectively assesses beer quality in the marketplace by evaluating: · Flavour Quality · Packaging Appearance · Chemical Performance · We produce custom-made periodical reports for you and organise periodic status meetings to ensure that your needs are being consistently met and that all your questions are answered thoroughly and completely.

ALECTIA Teknikerbyen 34 2830 Virum Denmark

Tlf. + 45 8819 1000 Fax. + 45 8819 1001 CVR nr. 22 27 89 16 alectia.com info@alectia.com

Leadership

Leadership is part of the Leadership, Health and Safety Division We believe that it is the employees who create the results of the company, and that an integrated approach to leadership, health and safety can increase the productivity of a company

Management is responsible for ensuring efficient implementation and execution of the company’s plans throughout the organisation. First and second line managers play a key role in translating strategies and plans into comprehensible and operational decisions for the employees. That is where ALECTIA contributes with targeted leadership development. We give managers the necessary tools and skills in communication, motivation, conflict handling and well-being that are all crucial for their ability to perform. We give them the knowledge and understanding of being important role models in everyday life, which is vital for creating a good and safe working environment. What ALECTIA delivers ALECTIA offers: · Direct Leadership · Operational Leadership · Innovation and change management · Personal leadership · Cultural changes · Social capital · Communication, dialogues and information · Conversations and conflict handling · Motivation and feedback · Meeting management · Coaching

How we do it ALECTIA owns the rights to the concepts ’Direct Leadership’ and ’Operational Leadership’ in Denmark. We organise courses that are tailored to the individual company’s needs. We design targeted courses in management tools like communication, information, conflict handling, motivation, etc.

ALECTIA Teknikerbyen 34 2830 Virum Denmark

Tlf. + 45 8819 1000 Fax. + 45 8819 1001 CVR nr. 22 27 89 16 alectia.com info@alectia.com

Health

Health is part of the Leadership, Health and Safety Division. We believe that it is the employees who create the results of the company, and that an integrated approach to leadership, health and safety can increase the productivity of a company.

Increased focus on employees’ health is crucial to their ability to perform. Personal health is an important condition for employees to be able to work efficiently and to achieve good results. There is an increased focus on the fact that lack of sleep, poor nutrition or inadequate physical fitness reduces the employee’s ability to perform. In some companies, exercising is thus a regular part of the employees’ everyday life, as a supplement to the focus on the physical layout of the workplace and the organisation and execution of the work. What ALECTIA delivers ALECTIA offers a wide range of health related services: · Health checks · Night shift health control and dialogue · Hearing tests · Preventive training · Slimming classes · First aid courses · Quit smoking courses · Work Place Assessment including a health questionnaire · Interactive Health Portal Afya How we do it Depending on the required service, the package is designed individually. The various health check-ups are in most cases performed at the workplace and at the time most convenient to both employees and the company.

More consultancy-based services are provided as a process where management commitment, training of the health and safety organisation, and health ambassadors as well as workshops with employees are integrated. Finally, we offer targeted business courses that can be held either at the company or in ALECTIA, as well as open courses with participants from several companies.

ALECTIA Teknikerbyen 34 2830 Virum Denmark

Tlf. + 45 8819 1000 Fax. + 45 8819 1001 CVR nr. 22 27 89 16 alectia.com info@alectia.com

Safety

Safety is part of the Leadership, Health and Safety Division. We believe that it is the employees who create the results of the company, and that an integrated approach to leadership, health and safety can increase the productivity of a company.

Occupational health and safety (OHS) has a great impact on whether employees can perform their core task. OHS includes the physical layout of the workplace, noise, air quality, chemicals and ergonomics, as well as job satisfaction, stress and bullying in the workplace, all of which can affect the real value of the work that the employee provides, both in the short and the long term. In the short term, efficiency may be reduced due to accidents or poor working climate. In the long term, attrition, long-term illness, high turnover of staff and lack of motivation can be costly to the company, the employee and the society. ALECTIA supports the national key areas which focus on preventing accidents, musculoskeletal disorders and hostile work environment. What ALECTIA delivers ALECTIA advises companies on a wide range of OHS related topics, such as: Physical work environment · Noise mapping, noise dampening and acoustic adjustment · Indoor environment - air, light, temperature, etc. · Chemical safety, ATEX, chemical management and measurements

· PCB and mould · Biological environment - viruses, fungi and bacteria · Machine safety and CE marking · Accident prevention and safety culture · Ergonomics and physiology; the working body Mental work environment · Job satisfaction · Stress - and stress prevention · Crisis management · Violence and threats · Supervision · Mindfulness · Coaching (individuals and groups) · Absence and presence · Individual Type Test - MBTI, DISC and Neo Pi-R · Work retention and absence dialogues Strategic and systematic OHS · Systematic OHS · Workplace Assessment and Workplace Development · OHS Management and GAP analysis · LEAN and process optimisation · CSR and sustainability · Sustainable procurement · Environmental planning · OHS coordination - both in the design and in the execution phases · OHS and economy Organisation and culture · OHS organisation - structure, roles, tasks, efficiency · Cultural changes

ALECTIA Teknikerbyen 34 2830 Virum Denmark

Tlf. + 45 8819 1000 Fax. + 45 8819 1001 CVR nr. 22 27 89 16 alectia.com info@alectia.com

How we do it ALECTIA advises companies and trains managers and employees in a variety of areas based on business needs. Examples are research and consultancy with high technical expertise or consulting with a broad technical knowledge in many health and safety issues - or process consultation. We are authorised consultants within health and safety and advise companies on how to comply with the Working Environment Agency’s notices. We assist companies with developing skills to upgrade their OHS efforts. For instance: · Statutory OHS training · Additional OHS training, which is offered annually to the safety organisation · OHS coordinator training · Training of managers · Training of OHS managers · Facilitation of networks for OHS managers · Lectures We also offer databases, portal and tools such as: · Danish Chemistry Database · Knowledge Database · Plan A - database for action plans · IPL – Work Place Assessment action plan · Welfare compass

ALECTIA Teknikerbyen 34 2830 Virum Denmark

Tlf. + 45 8819 1000 Fax. + 45 8819 1001 CVR nr. 22 27 89 16 alectia.com info@alectia.com

ALECTIA A/S (Head Office) Teknikerbyen 34 2830 Virum Denmark +45 88 191 000 info@alectia.com ALECTIA Australia 10 Shelley Street Sydney NSW 2000 Australia au@alectia.com ALECTIA Ltd. (United Kingdom) Kings Ride Court Kings Ride Ascot Berkshire SL5 7JR United Kingdom +44 1344 567 300 uk@alectia.com alectia.com