Key Areas of e-Governance Development in Ukraine until 2020
02
KEY AREAS OF E-GOVERNANCE DEVELOPMENT IN UKRAINE UNTIL 2020
KEY AREAS OF E-GOVERNANCE DEVELOPMENT IN UKRAINE UNTIL 2020
G lobalization and the ever-increasing progress in digital technologies bring fundamental changes into all aspects of the life of society. We can observe the spectacular changes in the business sector enabled by e-commerce. For some time, business has been embracing digital paths in order to be a more competitive market offering. Citizens and global trends-driven changes are also taking place in governments. Today to make appropriate transformations in the state, governance should become an electronic one, which primarily means a revamping of all aspects of governance taking into consideration technological
innovations and new business models for improving the efficiency of internal processes, as well as the quality of the state's interaction with citizens and business. It is important to stress that over the past two years, Ukraine has improved its rank by 25 positions in the e-Government World Ranking; by 45 positions and 30 positions – In the Global Open Data Ratings. However, further rapid development is only possible if applying the revolutionary approaches and the most promising technologies provided for in the draft Concept for the Development of Digital Economy and Society in Ukraine for 2018-2020. This Concept implementation depends on the willingness of the Government to change a traditional structure and reconsider the work processes, which requires all of us to be leaders in e-government. O L E K S A N D R R Y Z H E N K O, Head of the State Agency for E-Governance of Ukraine
03
04
KEY AREAS OF E-GOVERNANCE DEVELOPMENT IN UKRAINE UNTIL 2020
About the State Agency for E-Governance of Ukraine The Agency was founded on April 1, 2014
In accordance with the Regulations, the Agency implements the governmental policies in e-governance, informatization, and development of the information society
The Agency has 75 members of staff
Activities of the Agency are supervised by the Prime Minister of Ukraine
KEY AREAS OF E-GOVERNANCE DEVELOPMENT IN UKRAINE UNTIL 2020
The Regulations envisage the main tasks and areas of the Agency's operations to be as follows:
Developing electronic services (e-Services)
Developing electronic document flow (e-Document flow)
Developing public electronic information resources (registers)
Ensuring electronic interaction of the registers, developing interoperability and maintaining Register of Registers
Developing electronic identification (eID)
Developing open data
Forming and fulfilling tasks of the National Program for Informatization of Ukraine
Coordinating the projects and tasks in e-governance development for all levels of authorities
Developing Ukrainian segment of the Internet and administering gov.ua domain
Developing electronic identification (eID)
Ensuring electronic interaction of the registers, developing interoperability and maintaining Register of Registers
Developing digital economy
05
Modernization of Public Services for Citizens and Business
08
KEY AREAS OF E-GOVERNANCE DEVELOPMENT IN UKRAINE UNTIL 2020
Easily-accessible, convenient and corruption-free e-Services Key activities Over 50 national e-services have been introduced. By the end of 2018, their number will increase to 100
Implementation of an “Electronic One Stop Shop” principle through the Single Portal
Development of e-public procurement, e-contracting, e-invoicing and e-auctions/tenders
Encouraging Ukrainian citizens and businesses to use e-services
KEY AREAS OF E-GOVERNANCE DEVELOPMENT IN UKRAINE UNTIL 2020
> > 5 000 4 000 entrepreneurs registered online
> 7 500
construction projects were started and over 200 objects were put into operation online
families applied for childbirth allowance online
09
10
KEY AREAS OFÂ E-GOVERNANCE DEVELOPMENT INÂ UKRAINE UNTIL 2020
Reliable and secure eID Key activities Development of electronic trust services in accordance with the requirements of the EU Regulation No.910
Populating a single state demographic register and promotion of citizen passports in the IDcard form
Development of existing and introduction of new means of electronic identification: MobileID, BankID, and others
Implementation of a single-signon principle by introducing an integrated electronic identification system
KEY AREAS OF E-GOVERNANCE DEVELOPMENT IN UKRAINE UNTIL 2020
Electronic signature
BankID
MobileID
ID-card
11
12
KEY AREAS OFÂ E-GOVERNANCE DEVELOPMENT INÂ UKRAINE UNTIL 2020
High-quality public open data Key activities Development of an open data infrastructure through the Single State Webportal data.gov.ua (as of today, 33 871 datasets were published and 2 228 information holders were registered)
Publication of priority datasets in accordance with the public interest, best international practices and established requirements for openness and transparency of activities
Facilitation of the development of publicly accessible social, civic, media and commercial open data-based projects
Data sets: (880) Transport
(371) Environment
(2 441) Social Protection
(10 113) State
(868) Construction
(3 378) Education and Culture
(4 682) Finance
(1 000) Land
(672) Youth and Sport
(2 944) Justice
(336) Agriculture
(185) Standards
(1 597) Taxes
(3 932) Healthcare
(924) Economy
KEY AREAS OF E-GOVERNANCE DEVELOPMENT IN UKRAINE UNTIL 2020
13
Single State Web-portal data.gov.ua
14
KEY AREAS OFÂ E-GOVERNANCE DEVELOPMENT INÂ UKRAINE UNTIL 2020
Participation in policy-drafting and decision-making Key activities Development of electronic appeals (e-Appeals) and electronic petitions (e-Petitions) mechanism
Development of e-democracy tools, including open and participatory budget, online discussing of regulatory drafts
Introduction of online feedback forms on official government websites
Broad involvement of NGOs and profile associations in planning and monitoring of the e-governance development
KEY AREAS OF E-GOVERNANCE DEVELOPMENT IN UKRAINE UNTIL 2020
15
Lutsk Single System for Local Petitions
Modernization of Public Services by the Government
18
KEY AREAS OF E-GOVERNANCE DEVELOPMENT IN UKRAINE UNTIL 2020
Secure electronic interaction of state registers Key activities Creation of “Trembita”, an electronic interaction system of the state electronic information resources
Connection of the basic state registers and the public services provision centers to the electronic interactions system, as well as the development of cross-border electronic interaction
Development of organizational, technical and semantic interoperability of state registers. For example, the distribution of a unique record number in the single state demographic register, which will combine data from various state registries and databases
KEY AREAS OF E-GOVERNANCE DEVELOPMENT IN UKRAINE UNTIL 2020
Each e-interaction is a simplification of administrative service or other processes. Citizens will have to visit the authorities three times fewer
19
20
KEY AREAS OFÂ E-GOVERNANCE DEVELOPMENT INÂ UKRAINE UNTIL 2020
Electronic document turnover Key activities Development of systems of internal electronic document turnover in government bodies
Development of an inter-departmental electronic document flow (the electronic interaction system between executive authorities)
Introduction of state electronic and departmental electronic archives and determination of the order of electronic document transmission to the state e-archive and the order of their storage
Determination of the requirements for the format of a unified informational object intended for the electronic document exchange
KEY AREAS OF E-GOVERNANCE DEVELOPMENT IN UKRAINE UNTIL 2020
21
The electronic interaction system between executive bodies is designed to automate the processes of creating, sending, transmitting, receiving, processing, using, storing, and disposing electronic documents and electronic copies of hard documents using an electronic digital signature. It is referred to documents that does not contain information with restricted access, and to control over the execution of acts, protocol decisions of the Cabinet of Ministers of Ukraine, as well as other documents. Now сentral authorities daily receive more than 4 000 documents in electronic form
Management of E-Governance Development
24
KEY AREAS OF E-GOVERNANCE DEVELOPMENT IN UKRAINE UNTIL 2020
Formation of the basic IT infrastructure Key activities Electronic interaction system between executive bodies
Electronic interaction system of state registers
eID system
Citizen e-Office
e-Governance Web-portal gov.ua
Special secured data communication networks
Secured datacenters
Forming basic state registers
KEY AREAS OF E-GOVERNANCE DEVELOPMENT IN UKRAINE UNTIL 2020
25
26
KEY AREAS OFÂ E-GOVERNANCE DEVELOPMENT INÂ UKRAINE UNTIL 2020
Increased effectiveness of the e-governance development management Key activities Updating the National Program for Informatization, as well as the regional programs
Systemic approach to the implementation of projects in e-governance and standards of information system management
Harmonization and introduction of international standards in information technology field
KEY AREAS OF E-GOVERNANCE DEVELOPMENT IN UKRAINE UNTIL 2020
Digital by Default Implementation of the obligation for all government acts to undergo additional digital expertise, which defines the priority of digital way of implementing the described process
27
i For additional information on e-Governance in Ukraine, please visit our site e.gov.ua