1 Stair walker, ENL 2 Medical equipment, EUK 3 Access control, ECH 4 Fire engine, EIT 5 Rail passenger access, EFR 6 Medical CAT scanner, EUS 7 Driver’s desk, EDE 8 X-Ray analysis machine, EFR 9 Medical alarm, ENL 10 Something control, EJP 11 SPECIAL NEWS! 12 Wind farm, ENL 13 Airport conveyor, EIT 14 Ticket machine, EJP 15 Labelling equipment, EUS 16 Bus-stop displays, ENL 17 Medical equipment, ECH
Issue 18 / 06.2012
MARKET NEWS
Market News 18 : 1
Innovative new stair walker manufacturer relies on EAO’s Series 84 for emergency shutdown Company Profile
Success story
Customer:
■■ Nice
Thyssenkrupp Accessibility Application:
Customer priorities design. ■■ Illumination. ■■ Very low behind-panel depth.
Stair-walker - Innovative new product to help people who have problems with their legs or back to go up and down the stairs at home. Ace code: 2822 EAO Products: Series 84 illuminated E-Stop
Technical contact:
Bart de Mooij
Tel. +31 6 51523072
Why did EAO win? ■■ Known as a supplier for good quality products. ■■ Fast response to inquiry. ■■ Series 84 E-Stop’s low behind-panel depth allows for use in space-restricted applications. ■■ Supplied samples for prototyping. ■■ Excellent customer support in the design-in phase. Customer approval: Yes
Market News 18 : 2
Leading operating theatre systems builder relies on EAO products for critical operator controls Company Profile
Success story
Customer:
■■ Total
Brandon Medical Application: Operating theatre control panel Ace code: 3620
Customer priorities reliability in the event of emergency. ■■ IP65 protection against liquids including deep cleaning and medical washdowns. ■■ Bright illumination and status indication. ■■ Operator-friendly tactile switching.
EAO Products: Series 04 pushbuttons
Why did EAO win? ■■ Quality of components and reputation for total reliability. ■■ Close customer management and proactive sales.
Technical contact:
Customer approval: No
Howard Bristow
Tel. +01444 236000
Market News 18 : 3
Market-leading IP67 door opener specified for security and access control system Company Profile
Success story
Customer:
■■ Protection
Honegger System Technik Application: Door opener for security access
Customer priorities against vandalism. ■■ Replace existing card reader skimmer. ■■ Drop-in replacement for existing panel. ■■ IP67 protection.
Ace code: 3163 EAO Products: Series 56 HMIS panel
Why did EAO win? ■■ Overall solution was the best in terms of design and function. ■■ Quality of products and technical advice. ■■ Excellent customer support during the design-in. ■■ All in one delivery - supplied ready-tointegrate with existing system.
Technical contact:
Norbert Leibbach
Tel. +41 62 388 95 20
Customer approval: Yes
Market News 18 : 4
EAO’s market leading Series 56 door opener chosen for fire vehicle driver access Company Profile
Success story
Customer:
■■ Rugged,
Iveco MAGIRUS Application: Fire vehicle Ace code: 3504
Customer priorities well protected and reliable door access under challenging conditions. ■■ High visibility even in dark, polluted conditions. ■■ Vandal resistance. ■■ Operator-friendly, tactile switching.
EAO Products: Series 56
Technical contact:
Mauro Grazioli
Tel. +39 035 87193
Why did EAO win? ■■ EAO offered a proven product, the Series 56, and reputation as the worldsbest door opener. ■■ IP67 protection for all weather conditions. ■■ Satisfied by high levels of technical information and support. Customer approval: Yes
Market News 18 : 5
EAO partners CTS in Eurotram project with passenger access controls for light-rail vehicles Company Profile
Success story
Customer:
■■ Compliant
Bombardier Application: Passenger access, Strasbourg light rail link,
Customer priorities to TSI PRM. ■■ Vandal resistant. ■■ Easy to use. ■■ Reliable in all weather conditions.
Compagnie de Transports Strasbourgeois (CTS) Ace code: 3520 EAO Products: Series 56 HMIS
Technical contact:
Stéphane Vollet
Tel. +33 6 11 72 68 13
Why did EAO win? ■■ Existing relationship with client over several years - EAO knew the potential. ■■ EAO offered capability to produce complete HMIS panel based on a proven product. ■■ Excellent customer support in the design-in phase. We quickly modified the 3D drawings, working as a team with EHQ. Customer approval: No
Market News 18 : 6
Industry-leading medical scanner builder relies on EAO components for critical operator controls Company Profile
Success story
Customer:
■■ Reliability.
NeuroLogica (Danvers, MA), Industry lead-
■■ Quality
Customer priorities and appearance.
ing manufacturer of medical scanning systems. Application: Portable CT scanning equipment Ace code: 3620 EAO Products: Series 84 E-Stop and halo pushbuttons
Why did EAO win? ■■ Reliable switches with attractive visual appeal that fit with the high-technology look of the equipment. ■■ Able to show EAO has strong reliable performance at other medical device companies such as Smith & Nephew. Customer approval: Yes
Technical contact:
Steve Guzowski
Tel. +203-877-4577
Market News 18 : 7
EAO partners world’s leading train builder with designs for DT4 U-Bahn driver’s desk indicator panel Company Profile
Success story
Customer:
■■ Supplied
Bombardier
Customer priorities as complete control panel. ■■ Connection through bus terminal.
Application: Driver’s desk indicator panel, DT4 U-Bahn Ace code: 3520
Why did EAO win? ■■ Reputation within rail market. ■■ Quality of solution.
EAO Products: Series 70 membrane switches
Technical contact:
Michael Schratt
Tel. +49 201 8587 117
Customer approval: Yes
Market News 18 : 8
French X-Ray analysis equipment builder specifies EAO pushbuttons for primary controls Company Profile
Success story
Customer:
■■ Quality
Xenocs Application:
Customer priorities of the overall system to compete on an international level. ■■ Intuitive interface.
Equipment for X-Ray analysis of small samples Ace code: 3620 EAO Products: Series 61 pushbuttons
Why did EAO win? ■■ Quality of the components. ■■ Design - suits the look of their equipment. Customer approval: No
Technical contact:
Nicolas Serre
Tel. +33 6 09 31 09 13
Market News 18 : 9
High-quality illuminated pushbutton ‘a must’ for emergency alarm medical manufacturer Company Profile
Success story
Customer:
■■ Nice
TB Nederland Application: Prevents bed-ridden and the infirm from
Customer priorities design. ■■ Illumination within pushbutton. ■■ Flush mountable. ■■ Price acceptable.
accidentally falling out of bed. Ace code: 3610 EAO Products: Series 84 illuminated pushbutton
Why did EAO win? ■■ Helping the customer during design phase. ■■ Supplying samples for prototyping. ■■ Remaining sensitive to price issues. Customer approval: Yes
Technical contact:
Bart de Mooij
Tel. +31 6 51523072
Market News 18 : 10
Clear illumination and quality engraving helps EAO Japan win contract with train operators Company Profile
Success story
Customer:
■■ Bright
West Japan Railway Company Application: Master Controller Indicator Panel
Customer priorities illumination and status indication. ■■ Engraving to their specification. ■■ Supplied ready-to-integrate with existing system.
Ace code: 3520 EAO Products: Series 71
Why did EAO win? ■■ EAO’s reputation within rail industry. ■■ High quality appearance of Series 71. ■■ Wide choice of accessories including metal lens. ■■ Solution meets their request perfectly. Customer approval: Yes
Technical contact:
Yoshikazu Arai
Tel. +81 3 5444 5411
Market News 18 : 11
EAO France wins first major contract for new Series 57 all-in-one door opener Company Profile
Success story
Customer:
■■ TSI
Faiveley Transport Application:
Customer priorities PRM was a key consideration for their decision. ■■ They want the best.
Rail, passenger access, ICx Ace code: 3520 EAO Products: Series 57 door opener
Technical contact:
David Lemadre
Tel. +33 1 64433719
Why did EAO win? ■■ EAO had a great new product, the Series 57, while our competitors didn’t really have a production-ready alternative to propose. ■■ Fully compliant to the new EN 14752. ■■ Raised, illuminated symbols conform to TSI PRM. ■■ Smart, tool-less final mounting that saves time and costs during assembly. Customer approval: NO! ! NOT FOR PROMOTION WITHOUT PERMISSION FROM EAO GROUP MARKETING !
Market News 18 : 12
EAO’s high-quality components relied on for Dutch off-shore energy power station Company Profile
Success story
Customer:
■■ IP67
GM Audio Application:
Customer priorities to withstand harsh weather conditions in the North Sea. ■■ High brightness LED illumination.
Communication box for off-shore wind farm Ace code: 3231 EAO Products: Series 14, indicators, pushbuttons and buzzers
Technical contact:
Bart Valk
Tel. +31 6 22448786
Why did EAO win? ■■ Quality of sealing and IP rating. ■■ Led illumination. ■■ Tactile feedback. ■■ Good engineering, good pricing, quick delivery. ■■ Excellent product quality and the established EAO name. Customer approval: Yes
Market News 18 : 13
Reliable switching and stylish metal bezel wins the business for airport equipment manufacturer Company Profile
Success story
Customer:
■■ Engraving
MHS (Material Handling Systems), Italy Application: Conveyor belt for airport check-in desk
Customer priorities to their specification. ■■ Flush mounting (avoiding problems with losing lenses and bezels on raised switches).
Ace code: 2826 EAO Products: Series 84, aluminium bezels
Why did EAO win? ■■ Close customer management. ■■ EAO’s reputation with customer. ■■ Choice of products. ■■ Quality of components. Customer approval: Yes
Technical contact:
Mauro Grazioli
Tel. +39 035 87193
Market News 18 : 14
Pushbutton reliability wins business with Japanese ticket machine equipment builder Company Profile
Success story
Customer:
■■ Reliability.
AMANO CORPORATION
■■ High
Application:
■■ Operator-friendly
Customer priorities quality, robust build. tactile switching.
Ticket issuing machine Ace code: 2956 EAO Products: Series 84
Why did EAO win? ■■ Excellent design. ■■ High quality. ■■ Excellent service. Customer approval: Yes
Technical contact:
Yoshikazu Arai
Tel. +81 3 5444 5411
Market News 18 : 15
EAO partners labelling equipment builder for machinery operator control panel Company Profile
Success story
Customer:
■■ Looking
DURAMARK TECHNOLOGIES, Manufacturer of
Customer priorities for a company to do the whole panel with switches.
machinery to produce labels Application: Machine Control Panel Ace code: 2956
Why did EAO win? ■■ Pricing and overall proposal. ■■ Quality, appearance. ■■ Back-lit engraving on lens.
EAO Products: Series 84 E-Stop and halo pushbuttons
Technical contact:
Gray Perrin
Tel. +203-877-4577
Customer approval: Yes
Market News 18 : 16
Information for disabled bus passengers at the touch of a very reliable EAO button Company Profile
Success story
Customer:
■■ IP67
Data Display Nederland B.V. Application: Pushbutton at bus Terminal to operate
Customer priorities rating for outside use. ■■ Nice design. ■■ Flush mountable. ■■ Size of lens.
audible travel information about bus times and destinations. Ace code: 3501 EAO Products: Series 14 flush-mounted, aluminium.
Why did EAO win? ■■ Offered a wide choice of accessories including metal lens. ■■ Helping customer choose the most appropriate product. ■■ Supplied samples for prototyping. Customer approval: Yes
Technical contact:
Bart de Mooij
Tel. +31 6 51523072