Market leading in mobile parking
easyparkgroup.com
What is EasyPark all about? EasyPark is the European market leader in mobile parking for both on- and off-street purposes. With more than 500 cities and operators across 9 different countries, no other providers operate in comparable scales. This is one of the reasons why we attract the largest user-base of potential customers for our parking operators – a customer base that has surpassed 1 million active users and still growing. Wherever EasyPark has been implemented, parking operators have seen their revenue grow while operational cost diminishes. Meanwhile, we’ve kept our end-users happier than anywhere else, as seen in our 90% overall user satisfaction rating of our app. Helping drivers decrease the amount of time spent searching for parking significantly reduces the environmental footprint of privatevehicle traffic while simultaneously optimising the space utilization for cities and private parking operators. EasyPark not only focuses on providing a seamless digital flow for revenue processing and control, but has also continued to innovate with solutions towards integrating on-street and off-street parking permits, as well as gated and EVC parking – technologies that kickstarts the positive impacts of establishing smart cities. For more than a decade, EasyPark has been changing the way parking payments are delivered with a constant drive to bring superior interfaces and services to our users. Through our customer interfaces and services, EasyPark has gained invaluable insight into the user’s needs and expectations for our parking operator clients, enabling us to help change the way end-user needs are met. We now aim to spread the knowledge we have gained and share our experience by delivering superior innovative parking solutions.
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Market leading in mobile parking
Our partners Parking operators We are currently working with more than 250 private parking operators and the demand for our services is rapidly increasing.
Municipalities and towns/cities We operate in more than 200 towns in nine countries at present, from Hammerfest in Northern Norway to Aci Castello in Southern Italy. As far as making use of our services is concerned, the size of the municipality or town is irrelevant.
Almost one million motorists currently use our pay - by phone service and the number is growing steadily on all our current markets. 94 % of our customers report that they are satisfied with the service and we are extremely proud of this figure. Customer experience and user friendliness are the main focus of the day-to-day work to develop and improve our services.
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Our services Digital parking service By making parking so much simpler for our end-customers, we are doing our bit to improve the convenience and efficiency of their everyday lives. The solutions we develop are designed for both private individuals and companies, regardless of parking frequency or geographical location. We provide the customer with several alternatives for starting, stopping or extending their parking session:
EasyPark App - Available for iOS, Android and Windows. Our goal is to be at the cutting edge of technological development and we constantly update our modern app with new, improved functions.
Interactive Voice Response (IVR) - This service is an excellent alternative for customers without a smartphone.
In-Car Payment - Enable drivers to find and pay for parking directly from the navigation system of the car.
Our online service - The customer can go online to track transactions, parking history, order new stickers, leave feedback, etc. 

Sms
- The customer is sent SMS reminders and
confirmations. The SMS service also makes short-stay parking at selected facilities possible.
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Market leading in mobile parking
Digital parking permits EasyPark is one step ahead in the development of digital parking permits. The idea is to help the end-customer by making it much easier to obtain a parking permit online and help the parking provider by greatly enhancing administrative efficiency.
Electric vehicle charging EasyPark has developed a new service that allows electric car owners to start, stop and extend car charging time by phone. This service is unique in the way it lets a customer parking an electric car pay for both charging and parking via one and the same interface.
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How is a parking session verified? We provide reliable parking verification and focus on working with our partners to make parking more efficient and cost-effective. We provide a number of options to always be able to verify a valid parking session in real time:
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Verification by Personal Digital Assistant (PDA) PDAs and EasyPark are compatible and integrated with all major systems currently available on the market. A valid parking session can be verified by handheld computer in several ways, e.g. by scanning the car’s number plate (ANPR), scanning the parking space or a section of the car park.
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Verification by mobile phone EasyPark provides verification of valid parking by logging in via mobile phone, tablet or other internet browser.
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Verification by IVR If there is no internet connection, there is the option of calling EasyPark’s IVR service to verify a valid parking session.
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Verification by Automatic Number Plate Recognition (ANPR) EasyPark works with ANPR technology specialists. The car’s number plate is scanned by a handheld unit or by a camera installed in a barrier system.
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Market leading in mobile parking
Unique advantages of EasyPark
Best coverage and roaming We operate in most towns and cities across Sweden and are expanding steadily in Europe. We currently operate in nine countries: Sweden, Norway, Denmark, Finland, Germany, Italy, Spain, Austria and Australia. EasyPark App can be used across national borders and in different towns and cities, where we cover both local authority and commercial parking facilities.
Convenient We combine all parking activities in a digital flow that includes visitor, resident and permit parking.
Simple administration The operator can log in to their account to manage all their administration, including payments, statistics, parking flows, etc.
Our Customer Service Our professional Customer Service helps customers to get started with EasyPark’s services. We provide the best possible assistance in all situations to make everyday parking easier.
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Market leading in mobile parking EasyPark Group | easyparkgroup.com