Elegant Authentic Exclusive Romantic Timeless Intuitive
SILLKS HOTELS & RESORTS
“A world of opportunity and optimal returns”
Sillks International Hotel Group is opening the door to a world of opportunity for Hotel owners backed by a culmination of 300 years of global success; we offer a distinctive proposition in hotel management. As specialists in creating and managing upscale accommodations, we offer hotel owners investments that will create returns and enhance asset value.
Our Five Star Deluxe branded hotels give guests a truly memorable stay in unique settings. Our attention to detail is evident in our refined interiors, spacious and comfortable rooms with user-friendly technology, superior bathroom amenities, crisp linen, exceptional dining and wine cellar facilities, private lounge and bar, Sublime Spa and extensive leisure and resort facilities. Sillks’ unobtrusive 24 hour Butler Service provides for exceptional quality service with an emphasis on privacy.
Sillks Environment Traditional and contemporary surrounding that whisper refined luxury, specious rooms and suites, thoughtful extras, design characteristics that accentuate each individual location and city
COLORS:
“
Our distinct personality lifts us above the competition to create an attractive and unique organisation
- Francesco Borrello
”
Positioning
Target Audience
In a certain world, home is where it is perfectly reasonable to expect to be handled precisely as you like it. Where your personal butler and associates anticipate every need and cater to every wish. Where you can effortlessly entertain in style or sequester yourself in a glorious refuge from the glamour of the world at large. Home, in other words, is very much like the Sillks welcome
High Net Worth Individuals –USD300K+ Skews Female and Male 42 – Corporate Leaders and Celebreties.
Key Competitors Four Seasons, Mandarin Oriental, Orient Express, Peninsula, Armani, Bulgari
”
Our approach is personal, it is from our hearts Nicola Di Giacomo
Key Leverageable Attributes
“
Service standards that set Sillks apart – Sillks commitment affords each guest the discreet, personal attention that is part of the distinctive Sillks culture. this culture is supported by an operating philosophy that ensures all associates are rigorously trained in protocol and service.  Maitre détage” Butler service available.  Pressing on arrival  I.T.Butler Coffee and tea with wake-up call  Full custmization of each guest stay prior to arrival - e.g. arrival amenities, pillows, sheets, refreshments  Innovative technologies throught out the Hotel.  An exceptional experience, pre, during and after the guest’s stay.  Intuitive service Sillks Environment Traditional and contemporary surrounding that whisper refined luxury, spacious rooms and suites. Design characteristics that accentuate each individual location and city. Brand Tonality and Essence Elegant – Perfect - Impeccably Tasteful – Timeless - Romantic - Intuitive
We are unique in our approach to managing the owners of our hotels, we take our direction to heart and instill this in our teams. We take this intent as personally as if the hotel were ours. Our drive and core competancies alongside the Silk Road Story, provide our distinct personality and lifts us above the competition to create an attractive and unique organisation We deliver a first class total product, by utilising the very best talent and resources. We offer investors not only the most attractive product investments on the market, but also the support of some of the most sought after people in the industry. The Senior management team have dedicated themselves to generating impressive growth turning around the top and bottom line for well respected international organisations. Our proven leadership skills and achievements coupled with our global network is an invaluable asset to any hotel organisation, located anywhere in the world, seeking to carve a niche or create a unique identifer to assist it spread it wings further. Our innovative approach using incomparable standards, responsible management, and remarkable leadership, establishes a luxury brand whose influence and inspiration are considerable.
“The discovery of a new dish does more for the
happiness of the human race than the discovery of a star.” Brillat Savarin
Each and everyone of our associates is highly commited and incentivised to be passionate about the Hotel’s reputation and performance.
Authentic Flavours Authentic flavours and the freshest ingredients. Seasonal menus with original cuisine prepared with a contemporay twist Design Features Vaulted ceilings, elegant decor , contemporaray furnishings and loveley views
Selective Wine Cellers The wine cellars are our Hotels best kept secret. They are well stocked and full of true vintage treasures, stocked according to region. When touring our cellers you feel as if you were taking a whirlwind tour of the most beautiful regions on earth. Environment The wines are stored in ideal conditions of temperature and moisture content
The Essence of Hospitality “ Service is not a job it is an attitude ” Our goal “ is to have customer service that is not just the best but above all; Legendary. ”
“ We
strive for Zero defects.”
“Intuitive Service is an attitude” Dining room smooth operations begin well before service. Carefully ironed table clothes, precisely arranged silver ware, fine porceline crockery and immacualtly placed crystal. These are just a few of the attributes displayed by our highly skilled associates, be it the Housekeeper, the florist, concierge and of course our Butlers.
Certainly ! - Sillks Butler Service
Walter Lali
“Exquisite cuisine and intuitive service, that is the key of this brand, being unique, embracing local culture and listening to what our owners and customers want.� Robert Fadel Operations As a consequence Sillks Hotels and Resorts are filled with energy and momentum, creating experiences for extraordinary products, inspired by the diversity and exoticism of the Silk Road itself. This lends itself to effortless style, impeccable service and Hotels and Resorts that are unique. We stay true to our brands promise of our intuitive service because we genuinely care. This is deeply ingrained and manifested in every aspect of Sillks Hotels & Resorts service offering, making our hotels and resorts the preferred upscale accommodation for both business and leisure travelers.
Our properties meet exacting standards of service and reflect the distinctive qualities of their destinations through architecture, interior design, service and amenities. As preferred hotel Management Company, Sillks Hotels and Resorts consistently delivers results for hotel owners.
Our Core Competancies Sillks Hotel & Resorts provides a superior and comprehensive range of management services. Our teams are centered on creating lasting relationships with our partners, guests and investors, to ensure business prosperity and longevity for our Hotel owners. Our strategic expertise ensures developers and businesses are able to utilise our considerable experience and full spectrum of competencies, with individually tailored solutions for professional Hotel and Resort management, even for the most complex of developments. Silks provide Consultancy and Management of the entire life cycle – from development of the initial concept, through to long term operation; Technical Services We offer a total technical services from the development stage to the opening enable us to guarantee the successful opening and long term operation
Sillks Hotels & Resorts “A Global Voice with a Local Accent�
Metroplitan
Urban Resort
Country
In the heart of each city, all our hotels are filled with energy and momentum. A mixture of timeless luxury and modern convenience, connections to the vibrant centres, rich culture and history of our worlds diverse city centres.
Modern Luxury Hotels located close to historic cities, with great views, stylish and intimate interiors, superb health and sporting facilites, specifically designed for business or pleasure.
Landmark bulidings carefully restored to their former grandiure. A step back in time to a world of service and luxury. Elegant and refined with superior restaurant and bars seemlesly combining country living with modernity.
Sillks Hotels & Resorts Sillks International Hotels & Resorts has risen from the rich cultural mix, variety of experience and sense of exploration. experienced through the countris along the Silk roads .
Spa resort Contemporay chic sophistication are the key components to our luxury spas. Crafted to create deeply relaxing and rejuvenating experiences in an atmosphere that is fresh and uplifting. Sublime spa treatments blending traditional recipes with modern day beauty rituals .
Resorts Hotels With the buildings reflecting the local architecture whether it is pristine white private beach or mountain slopes, Sillks Hotels & Resorts offers a new dimension of contemporary luxury holidays. Secluded and spacious resorts where you can spend all day coasting across the water sunbathing on the terrace soaking up the snow reflected sun.
Redefining impeccable service with effortless style and a gracious attitude, Sillks Hotels and Resorts ensures a truly unforgettable experience for the modern traveller Each Hotel is unique, intuitive venues from which to enjoy the very best in life. Whether for leisure or business Sillks Hotels and Resort’s global voice with a local accent, promises you a completely unique and memorable stay
“ Always give people more than what they expect to get ” Nelson Boswell
Sillks Hotels & Resorts
UNITED KINGDOM Suite 6 Ridley Court, 1 Cambridgec close, Barnet EN4 8RA Phone: +44 208 242 4155 information@sillks.com
To see more please visit www.sillks.com