PROBLEMS Personas

PROBLEMS

Intimate knowledge of Talley and seating within →

Frustration with individuals taking up entire tables

J E N N I F E R A L E J A N D R O

THIRD-YEAR ANIMAL SCIENCE SHORT-TERM TALLEY

SCENARIO:

Jennifer has just gotten out of class at Riddick Hall and immediately opens the GrubHub app to order a sandwich and coffee from Port City Java. She sees on the app that her purchase will be ready by the time she walks there. Once she arrives, she picks up her order and looks around for a place to sit, knowing that she only has 10 minutes to eat and a WebAssign due for her next class. She sees that all of the tables are full, with many of them being occupied by people on their laptops not eating. She wishes that she had a way to know when someone would get up so she could decide if it is worth the time to walk elsewhere. She wanders around the first floor of Talley fot a couple of minutes, and decides to sit on one of the couches outside of Wolfpack Outfitters. While she’s eating, she scrolls through Twitter. Noticing that her phone is about to die, she looks around for an outlet, but doesn’t see one near her. Frustrated, she decides to head to class without doing her WebAssign. As she walks to class, she thinks about all of the people in Talley sitting alone at huge tables, and kicks herself mentally for not thinking to ask if she could sit with them even for a couple minutes so she could’ve done her homework.

J E S S E K E P L E R

FIRST-YEAR PHYSICS LONG-TERM TALLEY

SCENARIO:

Alex just got out of class at 5:00pm. He has not been to Talley many times, but needs to get some school work done, so he decides to head to Talley in hopes of finding somewhere good to sit and focus. He plans to stay for a few hours, so he looks for a quiet and comfortable place to sit. As he enters on the second floor, he sees that the couches are full of people chatting, so he goes up to the third floor. He scans the crowd of people for an empty table because he really wants to have a workspace where he can put his books and laptop, but he does not see one. He sees many people are sitting alone at tables with four chairs, and thinks for a minute about asking to join them. He decides that that conversation would be too awkward and would make him look like a freshman, so he decides to keep looking. He takes the elevator up to the fourth floor and sees a couple of empty armchairs, but still hopes to find a table. Just as he notices one in front of him, someone else comes and sits at it with their lunch. Discouraged, he turns back to the armchairs. He decides that having his laptop on his lap won’t be too bad, but he wishes he’d moved a little faster to the empty table. At least there’s an outlet next to this chair. Unfamiliar with Talley and where less populated areas are →

Easily made anxious by large groups of people and not knowing where to go

Has been to Park Shops a number of times for coffee →

Frustrated by the lack of organization with the line

A N I K E T H G U P T A

SECOND-YEAR POLI SCI SHORT-TERM PARK SHOPS

SCENARIO:

Aniketh is on his way to Caldwell for his sociology class when he decides he wants to stop for some coffee before class. It’s about 1:15, close to class change, so he expects Park Shops to be busy. He opens the GrubHub app on his phone to order, but notices that the wait time is 34 minutes—way too long. He decides he’ll risk waiting in line. Once he gets to Park Shops, he enters through the side door where the lounge space is. Immediately, he notices a large crowd around the counter. It’s difficult to tell who is waiting for their order and who is in line—there’s little to no division within the mass. Frustrated, he walks towards the line, which wraps around the space and into the seating area facing Poe. Looking at his watch, he sees he has about 20 minutes until his class starts, so he gets in line. He notices that someone is sprawled out asleep on the couch and that both of the armchairs are being used by people with laptops, so he decides to go outside and sit in the sunshine. All of the tables are also being used, so he decides to sit on the large concrete wall for a moment before heading off to class, a little frustrated about the apparent misuse of the indoor lounge space.