Changing Passwords

That’s the whole process for adding users to Office 365. At any time, you can add users individually, add another set of bulk users, or update properties for individual users as needed. You need to keep an eye on the number of licenses you have available, of course, but the process itself is a simple one.

The users you added will be able to access your Office 365 site and log in using the temporary password that was generated for them when their account was created. Depending on the security systems in place in your particular business, however, users might not receive the email or might have trouble logging in. And, of course, some users—including yours truly—just lose stuff from time to time (which is another reason to have the temporary password emailed directly to you as the admin). Office 365 knows that as an admin, managing passwords might be one of your biggest headaches. Luckily, it’s one that can be healed easily. When you get a request to change a user’s password and help that user access the site, you can do it in five simple steps. Here’s how:

1. Log in to Office 365, and click Admin. 2. In Admin Shortcuts, click Reset User Passwords. 3. Select the check box of the user whose password you want to change. 4. Click Reset Password. (See Figure 3-8.) 5. Again, your email address as the administrator will appear in the text box. Click the

Reset Password button to email yourself a copy of the new password, which you can then pass along to the user.