Eden Local February 2019

ISSN 2516-1431

Your Independent Community Magazine

Appleby • Carlisle • Penrith • The Eden Valley

Eden Carlisle Cultural Bazaar 2019 Steve’s Story (part One) Appleby update from the Citizen Eden FM Carlisle In the Mood at Moduals Your Democratic Right to Vote

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CULTURE BAZAAR 2019

Celebrating Cumbria's Local International Cultures Saturday 16th & Sunday 17th FEBRUARY 11am - 6pm FOOD I DANCE I CRAFTS I ARTS I MUSIC I GAMES Contact Us & Get Involved Business Interaction Centre Next to Carlisle Cathedral 4-5 Paternoster Row, CARLISLE CA3 8TT www.multiculturalcarlisle.org.uk info@multiculturalcarlisle.org.uk Mob: 07925 05 44 39

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Contents The Big Bazaar and Weekend

Pages 2 - 3

Introduction and Contents

Pages 4 - 7

Steve’s Story (Part One) by Lee Quinn

Pages 8 - 9

Something new for Appleby by Colin ‘Citizen’ Smith

Pages 10 - 11

The campaign for Eden FM Carlisle

Pages 12 - 13

Well I Never! with Pam Waggott

Page

14

Cumbria Oak SALE ending soon

Page

15

In the Mood at Moduals with Jim Wilson

Pages 16 - 17

Quinn HR – Who am I? by Charlotte Quinn

Pages 18 – 19

The Man behind the Mic – with Jordon Summers

Page 20

Hot February Offers at Fellside

Page

Young people doing their bit! by Emily Quinn

Pages 22 - 23

Penrith Town Council 8-week Consultation

Page

24

An office in Town for FIVE Pound

Page

25

The Democratic Right to Vote by Lee Quinn

Pages 26 - 28

The Spine Race by Tom Rose

Page

Marshall Conservatory Conversions

Pages 30 - 32

21

29

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Phone: 01768 862394 Email: lee@cumbrianlocal.co.uk www.cumbrianlocal.co.uk Cumbrian Local Publications Ltd Rydal Crescent, Penrith, CA11 8PJ 4 • EdenLocal

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Cumbrian Local Notice: Eden Local prints various articles, features, and advertisements. Although these appear in Eden Local, any opinions expressed are the opinion of the author, these are not necessarily the opinion of the publisher. ©Copyright Eden Local 2019.

The contents of this publication are written specifically for our readers, no part may be reproduced elsewhere without express and prior permission.

The magazine that relies on doors for circulation not sales

Welcome to your February Eden Local It’s another late night the day before print and it’s about -7 degrees or lower.

I’m just back from ‘a return’ to playing football. Something of a shock since I stopped playing regular football 10 years ago! I hung up my boots and finished playing VETs football for the town team where I lived. I never thought I would be running around on the astro turf tonight with a great bunch of lads. A big thank you to Simon Vogt for making this happen.

Whilst it’s cold outside, it’s a very warm welcome to our new readers and new businesses who are joining us for the first time in this February Eden Local. It is a welcome not always seen in local print media and as we see readership figures in printed media continuing to drop, relying on unit sales and advertising is hard enough, but perhaps bad news doesn’t sell as well as it used to.

I am pleased to reiterate that we are a free publication and we rely on doors in the area where are. With so many new homes, at the very least we have the bonus of new readers joining us every month as they move in to one of the delivery areas that Cumbrian Local Publications, the business behind Eden Local is in. Being free to read online, also helps too.

Predominately in Penrith since 2010 and growing its distribution in the villages around it, many know the Eden Local was set up to ensure that the campaign for Penrith and the areas around it, to have its own community radio station, could happen. We had to create Eden Local to communicate and support both the campaign, to recruit volunteers and then follow this through to

launch. Since its first transmission in 2011 to the current day, the Eden Local continues its support.

Why Eden? Well both Eden Local and the Eden FM brand were based on the flow of the river Eden as it comes into the valley, then runs all the way through to the city. We are pleased to announce that in addition to Penrith and the 54 villages we cover in CA10, CA11 and CA4, in December 2019 we did make a start in expanding the magazine into Appleby, so we need people to come forward to help with this. My thanks to Colin ‘the Citizen’ Smith who has offered to help with our quest to find more people to help and support what we are trying to achieve.

Hopefully in the future Appleby features will be regular. We’ll be looking for people to share Appleby news and events as well as people to help deliver the Eden Local in Appleby. There is more about this on pages 10 and 11.

In 2019 we are also looking to start adding another 36 villages to the routes we already cover. So if you’re seeing the magazine for the first time at your home or business and you or someone in your family may have an hour or two spare, once a month and they would like to earn some extra money in 2019, please drop me a line. We have an idea that with your support we can grow in an area that is roughly over 40 miles by 20 miles.

Behind the scenes, Eden FM since April 2017 has been working on the extension of its transmission to reach Appleby and the areas around it better, whilst also working on the extension of its transmission to Carlisle. These updates are featured in this publication on pages 12 and 13.

Is print media dead? With many organisations using their own social media channels, news is instantly released on

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EdenLocal • 5

social media, but I for one know that a lot of people are not online for instant news 24 hours a day and many still prefer to read news, local stories and communications about where they live in print. Whether they are in Penrith, Cumbria or Penrith Australia, we have over 140 previous publications at www.cumbrianlocal. co.uk/previous-issues online to read for free and we can print hard copies if required. I believe the only way forward for any media channel, be it in print, on radio, on social media or TV is to share news more freely. Unfortunately many have lost their way and can’t see the positives of working on a multimedia platform together, in order to serve the community better. Some have forgotten how to engage with the community they serve, some forget they can only exist based on the support they get from the community they serve.

To get the stories and the current updates we present in this magazine, it requires real engagement with people and considerable investment in time, so whilst I am doing the miles every week between Appleby and Carlisle, I am one in a small group of people that believes in a shared vision for better communication in the community. What we do wouldn’t be possible without the continued support we have and it’s that appreciation that motivates me as a dyslexic writer every month when I spend at least 4 days of my week engaging with the community, in the community, which also includes delivering the magazine through doors with my teams, my family or following up on press releases

and pursuing answers to questions which I feel are important to the community. The article on pages 26 – 28 is one such snap shot born from asking a question and opening a communication channel.

As a community, many reading this month’s 142nd issue of Eden Local may ask why in their home in Carlisle why they have got a publication called Eden Local, which has information about Appleby, Penrith and the Eden Valley in it. The same thought might be with the person reading this, who has just moved into Penrith this month, who is reading about Carlisle and Appleby. Well why not? How else will the people in the Eden Valley know more about Carlisle and vice versa.

There is a good example on pages 16 – 17 about when I got introduced to Jim Wilson; I couldn’t not share what I found. As for the lady who wrote to me and asked if they could have the Eden Local in Croglin, I hope you enjoy this edition.

Is it a communication revolution? Do the people in Penrith want to do more business with their neighbours? How many people know that it is almost cheaper to catch a train from Appleby to Carlisle (£9.40 return) than it is to catch a bus from Appleby to Penrith (£9.20 return).

That’s local knowledge and that’s something that needs to be looked at. Well it is an election year, perhaps if councillors had to use buses rather than drive, do you think transport across the district would improve? Of course it would be blamed on the County, the lack of buses, the

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growing number of people in rural isolation which leads to more people moving into the towns and more holiday homes being acquired in the rural areas.

Then we have this thing which I can’t get my head around, living in Penrith. Outside of Cumbria it’s all about the Lakes, but what about the history we have in the two towns we’re talking about and the city and all the other towns and villages this side of the M6?

So here is a question…. as a resident, when did you last visit your local Tourist Information Centre? Did you know that on 10th January 2019, Cumbria Tourism released some of the results of an important countywide survey to discover the most up-to-date habits of the visitors who drive Cumbria’s £2.9 billion

tourism industry? Of course, if you’re a Cumbria Tourism member, you can pay £50 for the full report, if not it’s £150 for nonmembers. All I would like to know is how people were surveyed this side of the M6?

Enough said, but I do like to ask questions and I do like to share the answers. You may have questions yourself?

Please enjoy a magazine full of positive stories.

Together we can make it better. A common phrase I hear when businesses, organisations and others get involved with Eden Local and Eden FM is we give them the opportunity to ‘Be Seen and Heard in the Community we Serve.’

I’ll be back in March.

A Valentine’s Plea Lee

by Linda Jervis

Please don’t buy me roses from the garage down the road Please don’t buy me chocolates wrapped up in red and gold And leave that card upon the shelf, the one with bleeding hearts And the sentimental rhyme inside that says ‘We’ll Never Part’ . . .

Just touch my hand - and smile that smile The one that says you care And be my special valentine each day throughout the year

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LOCAL COMMUNITY STORY

Stephen’s Story (Part 1)

by Lee Quinn It’s a story with no pictures and I hope a good read.

Our story started with a phone call to the radio station around 4:30pm on Tuesday 8th January 2019, so it was during the drive home show. My contact details were passed to the caller and at 4:50pm I received an email.

In the first paragraph it read, ‘a very charming young lady explained that you were the person I needed to talk to. Rather than leaving a phone message for you, I thought I’d drop you an email. I’m interested in learning more about the station. I live in Carlisle and have been working on an internet station for the last two and a half years. I’m interested in learning more as I am very interested in becoming involved with the station.’

In the closing lines, after a description of the vast depth of genres covered as a radio presenter, it said, ‘in terms of hours, I present for six hours per week and, over my 30 month or so career with the station, I’ve presented approximately 300 shows’. The email was from a man that I knew I just had to call and meet who was Steve Hyde-Dryden.

With the wonders of internet, the first stage of recruiting volunteers for Eden FM is to do a search on the internet. Well, he certainly was a presenter.

I watched a clip of film which showed me how well he played a guitar, so he was also a musician and song writer. He plays in a band, he has had his own business and he is quite involved in a charity. You’ll be hearing a lot about these in the near future. By Thursday 11th January, I had arranged to meet Steve at his home the following Wednesday, however, by 6.30pm on Friday 12th Stephen Hall, my number two at Eden FM, had agreed with Steve we would see him at 2pm on Saturday 13th.

A passion for his Rock music, Steve listened to the Friday Rock show on line in Carlisle. We met Steve the next day and we talked radio and he showed us 8 • EdenLocal

around his studio. He had a very similar set up to the systems we used. We agreed a plan. On Friday 18th January, Steve Hyde-Dryden was on Eden FM presenting the Rock show 8 – 10pm, 10 days after he had called Eden FM. This is just the beginning of the story of course. Working on the Eden FM Carlisle project, I had a meeting on the morning of Thursday 17th January, then afterwards I spent about 2 ½ hours with Steve at his house.

Steve is happy for me to share his story. We talked and talked; we then sat in his studio and he played some music which was of his band with him on lead guitar. I sat there and I closed my eyes and I listened. I felt quite emotional to be honest. I was in awe of what Steve had achieved and what he was achieving and if Eden FM as a small community station of volunteers share Steve’s passion for his music, with Steve on the team the sky’s the limit.

He was a whiz with his IT. Some years back he had managed an IT Department, so he is keen to help out with our policies, recruitment and he is going to help out in making sure the studios in Carlisle should get either an extension from Penrith or a new licence for Carlisle. He’ll be key to the design and making sure it is accessible to all.

We talked about Steve’s work with his blindness charity as CEO, his passion for his music, his role as Chairman of the internet station. We also talked about the first 45 records he bought in 1977 by the Sex Pistols and how he would spend his pocket on that passion of buying records.

He was living in Belfast as a child. Steve recalled going to concerts; to see bands like Magnum at the Ulster Hall, which I looked up, would have been August 12th 1986 - he talked about keyboard player Mark Stanway. He went to a W.A.S.P. concert also at Ulster Hall. An American heavy metal band formed in 1982 which looking at the dates, they were in

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Ulster Hall 5th April 1989. Steve talked about the drummer Tony Mason. It was at one of these concerts he met either Tony or Mark. What were the chances of actually meeting an icon? Well Stephen and his friend did. We laughed about what happened after one of these concerts. He and his friend got a taxi and the driver basically said he couldn’t drop them all the way home as it would be a long detour to his next job, so they were dropped close to a motorway and they had to walk home.

Can you imagine two young lads walking next to a dangerous road in the middle of the night? I suppose at this point I should tell you that not long after this time in his life, Steve lost virtually all of his vision and is now totally blind.

When Steve was a young lad, he had a passion for radio and electronics and the caretaker of the flats he lived in introduced him to CB radio which he became heavily into; talking all round the world.

His interest soon developed and by the age of 16, he was a qualified Radio Ham. The conversation around CB and the radio was a lengthy one. The mid 80’s saw him move to Hereford to attend a specialist college for the Visually Impaired. Steve was born with poor eye sight and a condition that some of you may know as the eye disease, glaucoma. He knew that one day he would lose his sight, but he had no idea how dramatic that would be...

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Next month, we will continue with Steve’s story.

Meanwhile in Penrith and the Eden Valley, you can tune into 107.5 FM and listen to Steve’s Friday night Rock show 8pm to 10pm. In Carlisle and those places in Appleby and some of the villages we can’t reach, please log on to www. edenfm.co.uk via your PC or mobile device, then click and listen so you’re not missing some real community radio.

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PEOPLE IN THE COMMUNITY

Appleby Update

By Colin Smith

Bonjour, welcome and hello from Colin Smith, known as ‘Citizen’ in the Trucking World, as Trucking has been my life. Over the past 5 years I’ve backed away from Trucking full time like I used to, to try and help Appleby do better.

A lot has been done, but a there’s a lot more I’d like to do. Family and work comes first, but helping Appleby and the area around the Eden Valley is in my heart, hence I’m here.

From Appleby Council to

committees and more I’ve been on and still helping a few, but getting the balance between work and all was just too much, so time to take a break.

Over the last two years, Eden FM have supported Appleby Carnival and this winter, Sparkle Weekend in Appleby. Lee Quinn from Eden FM and this Eden Local Magazine has asked me to help support both the Radio and Magazine in the future in the Appleby area.

How, time will tell.

What’s the future? Those of you who know me, know I have a few ideas on most things. It is time to help put Eden Valley on the Map and improve Business and Tourism. What is out there is good and you are all doing your bit, but this way I believe is a little extra help to support all in the Eden Valley from Penrith to Kirkby Stephen and beyond.

So, working with Lee and Eden FM, which I have on a number of occasions when they have been supporting Appleby events, I think

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this could help. We are having an Open Day in Appleby on Saturday 6th April 10am till 1pm. Our venue is to be confirmed in the March issue, so please note the time and date as it will happen.

Eden FM will be presenting how the people of Appleby can become a part of Eden FM and there will be an opportunity to ask questions about Eden FM and its application to extend its transmission to Appleby. Lee informed me of the process and complexity of the governance Eden FM Radio Ltd has in the station, run and presented by volunteers that is on air 24 hours a day 365 days of the year.

At the Open Day, you’ll get to see how Appleby as a town can log on from Appleby and how its voice in the community can be heard via Eden FM. Lee will also be available to answer questions on the campaign for a better transmission reach to Appleby on its FM frequency, which he and his team have been working on since early 2017.

Eden FM was given the go head in April 2018 to submit its application for a second transmission site closer to Appleby, which was submitted to Ofcom in July 2018.

I see a number of benefits in better communication inside and outside of the town, so for the Appleby Eden FM, we’ll be looking for 6 people to help run the Appleby side of Eden FM. Some struggle to get it on 107.5 FM but if you have internet, Eden FM is there and also available on any mobile device at www.edenfm.co.uk or http:// radio.garden/live/penrith/edenfm/ We are looking at some new competitions with some local prizes to be won in this magazine every month, so watch this space. All being well, this will start in the April issue.

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EDEN FM

E DEN FM C AR L I S L E The Campaign has started

by Lee Quinn Is this one heading that could change communication in the city overnight?

Just before Christmas, there was a press release by the News and Star newspaper which also appeared online that was a snippet taken from a press release

by Ofcom.

‘OFCOM is inviting applications to be made to launch new community radio stations in Carlisle and West Cumbria. The city is one of 43 areas across the country where the communications’ regulator has opened applications for small-scale FM licences.

A list of areas, which also includes the towns of Maryport, Workington, Whitehaven and Egremont in the west of the county, were announced by Ofcom in September. The list is based on earlier responses from individuals or groups who expressed an interest in applying for a community radio licence’.

Behind this release leading to the announcements which also confirmed the application process up to the deadline of 3pm on Tuesday 26th March 2019, Eden FM Community radio that is now in its 9th year had had two years already working on the application to firstly extend its transmission to Carlisle and also Appleby from a transmission site it had secured in 2016. To trigger Carlisle to be on the list, someone or more than one person had to submit the expression of interest over a year ago. However, the process started for Eden FM in an earlier stage which was sent to Ofcom on 22 December 2016, with transmission sites.

Eden FM as a community station during 2017 to 2018 completed over 30 live outside broadcasts away from its studios in Penrith. Some of these included several from the Old Fire Station (OFS) in Carlisle. It was back in Spring 2017 that I first spoke to Vince White on the phone. Vince I can say, knows his radio having worked as a presenter for local stations in Carlisle. Some of you may know of his passion for Motown and Soul and you may have been to one of his gigs. Some may know him as an illustrator, or have one of his books. Some may remember his days at CN Group. So most weeks since that day, Vince has 12 • EdenLocal

been the eyes and ears of Eden FM in Carlisle and for at least 18 months he has been out and about in Carlisle handing out Eden Local magazines. He introduced me to Stephen Dunn (Dunno) at OFS. Eden FM with its pop-up radio system, or portable studio in a box, was used to complete our first test link in August 2017 from the OFS when I did a live interview with Dunno, which was broadcast live in Penrith and online. A few weeks later, Vince and I did a show for OFS and so it began, the waiting game for an announcement from Ofcom. Eden FM’s Penrith campaign and preparation period launched in July 2010. A requirement of Ofcom, to be in a position to apply is that you have a not for profit limited by guarantee company. It was to be almost 4 years before Ofcom agreed it could switch on.

For the application, it had to show what it had done prior to its application, produce evidence of what it had achieved prior to the licence application and it had to produce proof that there was a need by the community for it to have a licence. It was late June 2014 it was given the final go ahead by the MOD for its transmitter to be switched on.

So, from a small team to a growing team, Niall McNulty spoke to Steve Dunn after seeing the press release, who then made contact with me and is now helping out with the application. Steve Hyde-Dryden is also on the Eden FM Carlisle team and we already have some Eden FM presenters attending college and Cumbria University in Carlisle and some living in Carlisle to get us started.

Completing an application for a full time community radio station licence is a mountain to climb and you need a team of climbers. What starts off as a 20page document, once you’ve added the 8,000 words required and appendix, it’s nearer 80 pages or more.

In my experience of completing 6 temporary RSL (restricted Services licences) to submit to Ofcom and two Community radio applications, whilst assisting other groups with their application, it’s something I have a good idea about but there are no guarantees.

The Eden FM Carlisle Team will be ready to submit

The magazine that relies on doors for circulation not sales

Lee Quinn and Vincent White. The Old Firestation 20th September 2017 the application before the deadline. At this stage, most of the form is completed. The question now is, do the people of Carlisle want an independent radio station, run by the people, for the people of Carlisle and the areas around it?

One of the many things we have to include on this application is evidence that there is a need for Carlisle to have its own community radio and this has to come from the people that will listen to the radio along with the businesses, clubs, societies, charities, voluntary groups and organisations that want to be involved and benefit by a voice in the community. There are no shareholders, it cannot become a commercial station and it cannot be owned by anyone.

If you are interested in supporting the campaign for Eden FM Carlisle, we need your support now. We need people to come forward who have an interest. Radio experience is not necessary. Community radio is about letting anyone, of any ability have a go if they want to.

Available around the city will be some questionnaires asking you some simple questions about what you would want your local radio station to be like. What it will sound like and what type of music it will play. Questions like why do you think it’s important to the community are key to gathering information to support the application? There are more details about this at www.edenfm. co.uk As another angle to the application process, there is a secondary process which Eden FM initiated at the end 2017, working with Ofcom. This was a plan to extend the transmission from an area north of Penrith into Carlisle. Running two studios under one licence is cheaper than two stations with two separate licenses. Sharing a programme schedule between 40 presenters under several roofs but as one group covering 365 days of the year 8,760 hours is easier than a team of twenty at two stations.

In a conversation with the Head of Community radio at Ofcom in early August 2018, the consensus

was that whilst having one application in to extend a plan in applying for a Carlisle licence was advised, what Eden FM was asking for was quite unique for a community and totally out of the box. But the emphasis was that the costs of two stations would be a lot to fund, especially with the challenges community radio stations already have.

Using the latest technology developed by Eden FM, it can at the push of a button change the studios. It can have presenters presenting from home who can’t get into the station due to transport not being available. On Saturday 2nd March, Eden FM will be at the Old Fire station to present to you the potential of Carlisle having its own community station. Come and find out more and meet the team. The Eden FM team ranges from age 15 to 85; its youngest started out at age 9. For more details now contact admin@edenfm.co.uk We’ll be waiting to hear from you soon.

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PAM’S PHRASE PAGE

Well I never...!

A belated happy New Year to you! This season in Eden Local I intend to ‘shake a leg’ and explore the ‘all singing all dancing’ background to some well-known phrases, sayings and everyday expressions. So let’s ‘talk turkey’, ‘spill the beans’ and ‘get this show on the road’ without any further ‘blood sweat and tears’!

of the jaw at the age of around two and a half. The second pair appears a year later and at between four and five years the third pair appears. So to get an accurate and true reflection of a horses age look in its mouth. Regardless of what the owner may say about the horses age, the teeth will provide the full story!

Let’s start with ‘donkeys years’, a well-known phrase that is often used when expressing a long period of time but where did this expression come from?

References:

It is a phrase mainly used in Britain, the first recorded usage of the phrase was in 1916 and is not only a play on words on the actual length of a donkeys ears but also on the longevity of the animal. It is recorded that there was a donkey called ‘Lively Laddie’ who had worked for many years giving donkey rides to countless children on Blackpool Pleasure Beach. He died aged 62, just missing out on the prestigious title of ‘oldest living quadruped’!

www.phrases.org.uk PARKINSON, J. Spilling the Beans on the Cat’s Pyjamas. London:Michael O’Mara Books Ltd. 2009

If someone suggests that you ‘don’t look a gift horse in the mouth’ they implying you should not question the value of something that has been given or offered to you. This is an old proverb that has been used for hundreds of years. According to Judy Parkinson in her book ‘Spilling the Beans on the Cat’s Pyjamas’, it was discovered in the writings of Saint Jerome, from as far back as the fourth century, who identified it as common proverb. The saying is used throughout Europe in many languages.

The origin lies in the way that a horses age can be determined by looking at the length of its teeth. The older the horse the longer it’s teeth. If presented with a horse as a gift, it would be considered rude to check its value by seeing how old it was.

On a similar vein to ‘get it straight from the horses mouth’ refers to receiving knowledge from the highest authority and without doubt.

The expression comes from horse racing; if a tip is to be trusted it would be fair to expect it to come from the breeders and trainers closest to the expert...the horse itself! The true age of a horse can be established by looking in it’s mouth. The first permanent teeth in a horse appear in the centre 14 • EdenLocal

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In the mood at Moduals Every now and again, there are fashions that last the test of time and are able to endure and grow. An attitude will blend with a unique style at just the right time, merge these ingredients with a distinct genre of music and you’ll find you have a culture.

Out and about in Carlisle late January with Vincent White, whilst working on the Eden FM project and the expansion of the Eden Local in to some areas of Carlisle, we took a walk around and I was introduced to a number of businesses. It’s good to get out and about and discover some of the unique experiences we Cumbria’s local and only city, has to offer especially as quite accessible to most who read this magazine, whether this be via bus, car or train. I am in Carlisle at least once a week and on my last visit I was introduced Jim Wilson.

Well, I always have my close by for those spontaneous moments and this was one which I had to share and make room for I asked Jim to fill you in.

An introduction by Jim Wilson

Moduals menswear is all about culture, inspired through iconic street cultures of the ‘Mods’ and ‘Casuals’, it also has a unique culture of its own. It drives individuality and an approach that treats people with respect and customer service is paramount.

Our store began in October 2016.

However, the influence and inspiration behind it began a long time before that.

Stepping through the doors, you really feel a sense of that history that these cultures have helped shape. The racks brim over with timeless brands with Fred Perry, Gabicci Vintage, MERC, Art Gallery, Maddox Street and Brutus from the ‘Mod’ era.

Flipping over to the casual scene, and we find more icon classics from Fila Vintage, Sergio Tachinni, Lois, Pop 84, Stone Island and

C P Company. Deadstock Adidas trainers will complete the look and offer that final piece of one up man ship!

Where all our yesterday’s become our tomorrow’s!

Moduals Unit 4 Carlyle's Court Carlisle CA3 8RY Moduals Carlisle #Moduals Carlisle Info@moduals.co.uk www.moduals.co.uk

16 • EdenLocal

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Q

LOCAL BUSINESS

HR

Charlotte Quinn, Quinn HR – Who am I? Well, I have been writing articles for the Eden Local since October 2017, but how did I become a HR Consultant and why do I do it?

Speaking honestly, I never set out to be a Human Resources Manager, Director or Consultant!

Like many people, I kind of fell into a career that I hadn’t planned, but I am fortunate that it has been wonderful (most of the time!) and I certainly don’t regret it.

Background After graduating from university in Wales with a degree in French in the early 90’s, I lived and worked in London for a number of years, moving from C&A where I’d worked as a student, to Selfridges on Oxford Street where I was a supervisor in the Ladies Accessories Department, then joining the graduate trainee management scheme with J Sainsburys (as it was known in those days) based in their Wandsworth store.

Sainsburys was a real eye opener for me with the situations and people I had to manage and my career flourished there. It was tough and demanding, particularly working in the London area, but the opportunities were amazing if you worked hard. On completing the trainee management scheme, I progressed from being a department manager to a district training officer, then through a management restructure I was 18 • EdenLocal

offered the position of Personnel and Training Manager. My HR career had begun!

I worked for Sainsburys for almost 9 years and the experience gave me a fantastic grounding in people management. I understand the challenges managers face and am able to advise and support with this in mind.

Progressing my career I also met my husband, started a family (I have two daughters) and worked hard to acquire my Chartered CIPD status whilst working at Sainsburys too, so there’s more positives! After almost 9 years, I decided HR was still for me, but I wanted to try something other than retail.

HR roles with a steel supplier/fabricator, a wellknown airline, the NHS – a PCT and one of the first NHS Foundation Trusts followed before moving to Cumbria with my family in 2010.

From there, HR roles with local government organisations and a HR Director role with a national rail operator followed before returning to consultancy work in 2017.

I believe the breadth of my experience and the fact I have worked my way ‘up the ladder’ helps me to support and advise the diverse range of clients I have in a practical way. It’s true to say I’m not often surprised or shocked by the situations clients relay to me and with which

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they need support, as there have been some pretty challenging cases over the years! People, however, can be unpredictable and sometimes clients just need some reassurance when dealing with things.

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I love the diverse nature of my consultancy role – no two days are the same and the greatest reward for me is being approached and offering advice and support to an organisation that really needs it, particularly when they are not in a position to employ their own HR resource.

How can I help?

Whilst my workload is varied, typically I offer advice and support with: • Employee relations – disciplinaries, grievances, bullying and harassment • Attendance issues – sickness related and other • Performance issues – appraisals, managing poor performance and capability • Staff Handbooks – policies, procedures and standards

Unit 1-2 Hartness Road, Gilwilly Ind Est, Penrith, Cumbria, CA11 9BD thearchescarpetcentre@hotmail.co.uk Open Times: Monday to Friday 9am to 5.30 pm Saturday 9am to 4pm

01768 866770 Find us on Facebook to discover our latest exclusive offers!

• Employment contracts – terms and conditions of employment • Recruitment and selection – recruitment exercises and job descriptions • Pay and benefits – pay structures and job evaluation • Reorganisation and redundancy Advice and support can be provided on an ad hoc basis or through a retainer service, where for a small fixed, monthly fee, you can access support as and when you need it.

I’d be delighted to hear from you, whether you need some immediate advice or whether you would like to discuss ongoing support.

Charlotte

charlotte@quinnhr.co.uk 01768 862394 www.quinnhr.co.uk

Design, Print and Post Penrith Posters is the printer behind a number of localised events in print.

Cumbrian Local Publications since 2007 has been behind the marketing and profiling of many community events that include event posters, concerts and event programmes and promotions.

No matter how small or large your event in 2019 or 2020, talk to two local businesses that may be able to help, save money and even generate funds for your community event.

Call Penrith Posters on 01768 899063 or Cumbrian Local Publications on 01768 862394.

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EdenLocal • 19

THE MAN BEHIND THE MIC

An introduction to Jordon Summers necessary risk assessments were in place. Please don’t sue me, I can’t afford it!

I’m 23 and I am informed by more ‘experienced’ members of society that I am still a ‘young person’. And I believe that there is a held idea that Penrith is not the place for young people to thrive and that there are no opportunities here.

Well, I’m here to refute that idea!

As of this year, I am entering my second decade of living in Penrith and I can honestly say that, were it not for moving here, I would not be where I am now, running my own business.

I moved to Penrith in June 2009, aged just 14 and started at Ullswater Community College. And I am so glad I did, because that place gave me opportunities I never would have got elsewhere.

One of the main opportunities was given to me almost by mistake.

See, there came a point where nobody knew how to run the sound and lights in the school hall.

So myself and another student became the unofficial custodians of the Cumberland Hall’s nerdy side. Whenever there was a performance - be it pantomime, drama piece, dance show - we’d be there hiding away at the back running the thing. Whilst we were not taught ‘tech’, we were supported, given the freedom to learn as we worked - regularly taking that hall, on zero budget, from cafeteria to performance venue. Though I feel obliged to say that the school was very watchful of us; it was all above board and 20 • EdenLocal

Another opportunity given deliberately this time - and part of the reason I am writing this article, is I got involved with Eden FM. November 2011, Eden FM went live and I was rushed there after school to do the “Schools Out” drive-time show. Since then I have worked with Eden FM and Eden Local on a range of projects and Lee has been a really great support and (to use a proper business word) ‘contact’ through growing my business.

So how did that company start then? Great question. Years went on and I left school, however, upon leaving, performance makers at UCC realised that left them with nobody to run the tech. So I found myself getting freelanced back into my old school to run technical provision for events. As a result, 1Five Events was born and being the small-town Penrith is, word spread that a reliable, young technician was around. I got more events, firstly charities and clubs, then adding in larger events, corporate conferences and weddings.

So, from being told that I had chosen the wrong school in the

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wrong town, they both helped me get to where I am. Where I now have over 100 successful events under my belt; where October last year I was able to make this my full-time job; where I now get the chance to go back into schools and give them the same opportunities I had; where I’m able to serve my town. You might not recognise my face, but I’m squirrelling away behind the scenes each year making events like Penrith May Day, Penrith Goes Orange, and Penrith On A Plate, happen.

The root of my success so far? A lot of hard work and a town like Penrith. Thank you!

Jordan Summers runs 1Five Events, a company dedicated to bringing the best of audio, light and video to events in Cumbria and the surrounding area. 1Five covers all events, from concerts to conferences to cabarets. Plus their media wing is ever growing, offering video production to, among others, Penrith Town Council, Diocese of Carlisle, and brides and grooms across the County.

If you’d like to talk to Jordan about any events or productions you have coming up, drop him an email on hello@1five.co.uk or visit the website at www.1five.co.uk

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EdenLocal • 21

PEOPLE IN THE COMMUNITY

17-25

Young people doing their bit for the community!

By Emily Quinn

So, in this month’s article I am going to tell you my story about contributing to our society.

For parents and grandparents reading this, hopefully it will give you an idea of some of the opportunities out there for your children, grandchildren, maybe even yourselves, encouraging

young people like myself to give something back to the community in which we are raised.

It is 10 years this year since I have been doing community radio and 4 years since I started writing in the Eden Local magazine. As well as loving and thoroughly enjoying

both my presenting and writing, they have helped me a great deal in terms of starting to make a life for myself. When job applicants see my CV, they are particularly intrigued with my ‘community radio work’. Both my presenting and writing require maturity, clarity, determination, dedication and imagination. I’ve found myself developing in all these areas, especially in the last few years. Engaging with people and receiving feedback are important skills in life. I have a part time job and am a full-time student at university and I find my voluntary contributions are my release. It’s important to keep up doing the things you enjoy when you have a busy life and I can’t stress that enough. You should always make time for the things you enjoy.

Living or working in Eden

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For further information and to complete a www.eden.gov.uk/housing/home-owners or call Kathryn at Mansion House on 0176 Terms and conditions apply 22 • EdenLocal

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Doing radio presenting has been an amazing opportunity for me. Especially doing it from such a young age and the transition from just sitting behind the desk hitting the button when dad said “NOW”, to actually training other young people and doing live outside broadcasts where I can speak to and engage with others. For me there’s something about being able to sit behind a desk playing whatever music I want and talking to myself into the microphone. Once you get the hang of what is fairly straight forward, you can relax into it and just enjoy it. I occasionally sing and dance like a nutter when I’m doing a show with my sister, but I can also just sit and have a think and block everything out for a couple of hours.

Communication in the community is very important.

It’s very well watching the television and reading the newspaper, but isn’t it sometimes better to flick on the radio and find out what’s going on a mile down the road from you? You’ll notice that a lot of the time in the paper and on the tv, news is driven by negatives. That’s what I love about doing the radio and writing in the Eden Local magazine. On the radio we hear about events and success and in the magazine, it is about people and shops and their stories as well as discourse with a more personal touch to them.

My writing also helped me through my time in school.

I came across various challenges throughout my school life and even now in my university life and I know other people also face these challenges.

My writing enabled me to express other people’s concerns about perception and issues in society as well as my own experiences. Being able to share

the views of different situations and issues in society with all different generations I feel is very important. Everyone should feel able to understand the concepts of other generations and their takes on situations.

Going back to my radio experiences, I have honestly learnt so much. Ultimately, it’s you and your show, however, radio is about communication, working with others and productivity as a team. Being in an environment where I have had to work with others has helped me with my social interaction and working as part of a team. Community radio is about you as an individual and your learning, but also your interaction with a network of people. It’s an amazing opportunity right on your doorstep.

This month’s article was about opportunity and my story, but there are so many opportunities for people to get involved and give something back through trying new things and even doing things you love. Voluntary work and contributing to the community as a young person is so important, especially in the modern society of today where it gives you that advantage in being able to map out your life. Being a radio presenter and writing an article a month is my way of giving back, because they are things I enjoy. There is such a wide variation of things though; it just takes a few minutes to explore what there is.

Next month’s article is a slight mind boggle as it stands but I will get thinking! As always, if anyone has a particular subject they find of interest which relates to indifferences in the generations, I am very open to ideas.

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EdenLocal • 23

Help Shape the Future of Penrith Penrith Town Council has been producing a Neighbourhood Development Plan (NDP) for the parish area of Penrith. The initial consultation, early in 2017, provided the comments that helped shape the policies and supporting actions in the Plan and were based on what residents and businesses told us. After the plan was drafted we consulted again to confirm that we had covered all the issues raised.

We have now produced the final draft and must carry out what is called a Regulation 14 Consultation.

A summary of the NDP has been posted to all households and businesses in the Penrith parish area with a questionnaire and pre-paid envelope.

Please return your completed questionnaire to the Town Council by 1 April. Full copies of the NDP can be found on our website at www.penrithtowncouncil.

co.uk/neighbourhood-plan ,in Penrith Library or the Town Council Offices in Friargate. You can also email us on deputytownclerk@penrithtowncouncil.co.uk for an electronic copy.

You can complete an electronic version of the survey on https://bit.ly/2sIzYWS or you can write to us or email.

We are holding drop in sessions where you can come and speak to us. If you can’t make a specific session you can pop into our offices any morning between 9am and 1pm.

With respect to Eden District Council the NDP should not be confused with their Masterplan. Your views are really important so please take this opportunity to help shape your Town

VISIT OUR DROP IN SESSIONS TO FIND OUT MORE ABOUT OUR NEIGHBOURHOOD PLAN. TUESDAY

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10am-12pm

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WEDNESDAY

13/02/19

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WEDNESDAY

20/02/19

2pm-4pm

SAINSBURYS

THURSDAY

21/02/19

10am-1pm

THE GATHERING

WEDNESDAY

27/02/19

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MORRISONS

THURSDAY

28/02/19

10am-12pm

PENRITH LIBRARY

SATURDAY

2/03/19

10am-12pm

PTC OFFICE

TUESDAY

5/03/19

3pm-5pm

SAINSBURYS

MONDAY

11/03/19

10am-1pm

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TUESDAY

19/03/19

2pm-4pm

SAINSBURYS

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21/03/19

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MONDAY

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THURSDAY

28/03/19

1pm-3pm

PENRITH LIBRARY

Penrith Town Council office is open Monday to Friday 9am to 1pm, if you are unable to attend a drop in: Unit 1, Church House, 19-24 Friargate, Penrith, Cumbria, CA11 7XR 24 • EdenLocal

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Hearth & Home (Cumbria) Ltd

An Office in town for Five Pounds Eden FM had an office big enough for 3-4 people and 2 studios in April 2018. The office was rarely manned as the wifi didn’t work and the mobile reception was poor. That’s the trouble with a lot of old buildings in Penrith today.

Now they are in a new premises with a new studio, a kitchen/dining facility and toilets where they don't have to break the ice on a cold day! They are in Middlegate, the centre of town with a wifi link 18 times faster than they had at their old premises.

So, when their landlord said he would be moving as he didn’t really use his office beneath the studios, we discussed with him the best option, short term, which could be long term of what to do with the room.

For a look at the full range of freestanding gas stoves as well as our main solid fuel stoves come talk to Hearth and Home to book your Spring or Summer installation today

As a small business, like Eden FM, you might need an office for a number of things. As a station we have regular executive and committee meetings and presenter meetings across the year for an hour or two.

We need to have meetings with clients, but we tend to be out more than in.

To cover the cost of this room and help Eden FM Radio raise some money working with their landlord, we thought let’s hire it out for £5 per hour from 7am to 10pm Mondays to Fridays, whilst also making it available at weekends by arrangement.

For business people parked in town already, you wouldn’t have to go out of town when you haven’t got enough meeting space where you are. Whether this be lunch time or straight after work or in between shifts.

We think keeping businesses in the town for meetings and offering a simple hospitality pack for essential short meetings of 1-2 hours is a simple saving and utilises a space that doesn’t go to waste.

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Are you: • A larger business or organisation in the centre of Penrith that’s run out of a room?

• A small business that needs to meet clients away from the shop?

• An organisation or society that needs a regular home and locker, or small storage area in the centre of town?

• A person that sometimes in your business you just need a space to concentrate?

Now booking for 2019, all funds after cost go to Eden FM Not-for-profit Community Radio station.

Please call 01768 862394.

EdenLocal • 25

LOCAL NEWS

The Democratic Right to Vote

by Lee Quinn

Well every Monday on Eden FM I do bang on about what’s going to happen in the Eden District Council (EDC) election in May 2019, my reason being that back in November I received a press release relating to Eden District Council being one of the areas of the UK with the highest number of uncontested seats at local elections. I'll be honest with you, I have been well aware of this for many years.

I moved into Penrith 9 years ago (full time) and in 2011, the ward that I lived in was uncontested, so for the first time in my life I had lost my democratic right to vote. I was one in many 1000's of registered voters back then who had their right to vote removed and the further I looked back, you could probably trace when it first started decaying. So, when I saw the press release, whilst it is a positive step, in the back of my mind the timing of the action is at a time when parties are looking for candidates anyway. Had this

been soon after the last election or a year in, we probably wouldn’t be having this discussion and a process 2 to 3 three years down the line would now be reaping the reward of those efforts.

Is it a political gain? Well that is a question! Looking at the last EDC election, the Conservative party pretty much won the election before the polls even opened. I hope to see that with the increased representation of more parties stepping up as they did in the county elections, this might force some changes for the good. I think a lot of voters would like to see democracy restored, but a number of generations have missed it. There are many genuine councillors that are very much at the heart of the community and its people, but here in the Eden Valley, a lot people do not know who their councillor is or what they do or what they’ve achieved.

Finish Group, which was set up

by District Councillors to start investigating what perceived barriers there may be, that are preventing people who are passionate about their local communities from standing for election. I was interested to see how the process had gone, especially with the survey finishing on 5th December. How many people took part out of our 54,000 plus population?

I was very impressed with the information and discussion with Councillor Sharp on the subject.

I’m looking forward to an interview in the near future on Eden FM, to be able to discuss in more detail the potential of the changes that could happen. Meanwhile, here is a small summary that Councillor Sharp has sent to the Eden Local.

So, on a positive note, I emailed Councillor Lissie Sharp, who chaired the Scrutiny Task and

Increasing Participation

by Lissie Sharp

After reading an article titled Power to the People – Tackling the Gender Imbalance in combined authorities and Local Government from the Local Government Association magazine “First” it stated that 33% of councillors were women and that even though there has been a rise in voter turnout among 18-24 26 • EdenLocal

The magazine that relies on doors for circulation not sales

year old women, we need to encourage and sustain aspiring female councillors. This got me thinking about the council that I sit on, Eden District Council, I was very keen to look at how representative it is.

It is extremely important that local government truly reflects the communities that we have been elected to represent. Eden District has a large geographical area, with one of the highest number of uncontested seats at local four yearly elections.

I hadn’t realised just how many seats went uncontested and that for some wards this had been ongoing for some years, which in my opinion is not conducive to a healthy local democracy and neglects the community’s rights to a vote. If Councillors are going to be effective in their contribution to the work of Councils we need to be openly debating the issues and barriers to uncontested seats; look at how we ensure democratic viability; empower our local communities and increase transparency openness and communication.

In May 2018, as part of Eden District Councils scrutiny review topics, I put forward a suggestion to explore the reasons why 19 out of the 38 seats were uncontested in 2015. The Scrutiny Coordinating Board established the “Increasing Participation Task and Finish Scrutiny Group” to consider the ways in which the Council could encourage an increase in participation to reduce the democratic deficit. This was a cross party working group made up of Liberal Democrat, Labour and Conservative councillors and was chaired by myself.

By using a combination of desk top research looking into the current activities of Eden District Council and that of comparable councils elsewhere in the country; focus groups made up of serving councillors, party representatives and parish councillors and a questionnaire for members of the public, the report set out to explore the reasons behind this low participation. From the findings, the group identified three main barriers which have an effect on people coming forward as candidates for election – the perception of the council; the perception of the councillors and difficulties in accessing information.

The report, which includes nine recommendations, has been put forward for consideration at the next Executive committee meeting in February.

My hope is that once these recommendations have been put into place it will encourage involvement, increase the number of candidates and inspire more people, especially from under-represented groups, to stand for election and reduce the number of uncontested seats in the future.

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EdenLocal • 27

LOCAL NEWS

Where did we go Wrong?

Here is a story that has been doing the rounds on social media. Next month I’m going to be looking at recycling and how much we think we recycle that is actually being recycled.

So, about that story. It has that older generation, younger generation thing about it, about a lady shopping in a supermarket.

Yesterday after shopping in our local supermarket, I was in the queue at the Checkout, and heard when the young cashier suggested to the much older lady that she should bring her own grocery bags, because plastic bags are not good for the environment.

The woman apologised to the young girl and then sighed, "we didn't have this 'green thing' back in my earlier days."

The young cashier responded, "that's our problem today. You folk didn't do enough to save our environment for future generations."

The older lady said, "ahh yes you're right - our generation didn't have the "green thing" in its day."

She sighed then continued: “Back then, we returned milk bottles, lemonade bottles and beer bottles to the shops. The shops then sent them back to the plant to be washed, sterilized and refilled, so those same bottles were used over and over, thus REALLY were recycled. But we didn't have the "green thing" back in our day.

Grocery stores put our groceries into brown paper bags that we reused for numerous things. Most memorable was the use of brown paper bags as book covers for our school books. This was to ensure that public property (the books provided for our use by the school) were not defaced by our scribblings. Then we were able to personalise our books on their brown paper bag/covers. But, too bad we didn't do the "green thing" back then.

I remember how we walked up stairs because we didn't have an escalator in every store or office building; walked to the grocery store and didn't climb into a 300-horsepower machine every time we had to go 200 yards.

But she was right. We didn't have the "green thing" in our day.

MAGGIE’S

BAKERY 01768 891825 31 Sandgate, Penrith CA11 7TJ

28 • EdenLocal

Back then we washed the baby's nappies because we didn't have the throw away kind. We dried clothes on a line, not in an energy-gobbling machine burning up 220 volts. Wind and solar power really did dry our clothes back in our days. Kids got hand-me-down clothes from their brothers or sisters, not always brand-new clothing. . . . But that young lady is right; we didn't have the "green thing" back in our day.

Back then we had one radio, in the house - not a TV in every room. And if anyone did own a TV, it had a small screen the size of a handkerchief (remember them?), not a screen the size of a football pitch.

When cooking, we blended and stirred by hand coz we didn't have electric machines to do everything for us. When we packaged a fragile item to send by post, we used layers of old newspapers to cushion it, not Styrofoam or plastic bubble wrap. Back then, we didn't fire up an engine and burn gasoline just to cut the lawn. We used a push mower that ran on human power. We exercised by working so we didn't need to go to a health club to run on treadmills that operate on electricity…. But she's right; we didn't have the "green thing" back then.

We drank from a tap or fountain when we were thirsty instead of using a cup or a plastic bottle every time we had a drink of water. We refilled writing pens with ink instead of buying a new pen and we replaced the razor blade in a razor instead of throwing away the whole razor just because the blade got dull. But we didn't have the "green thing" back then. Back then, people took the bus & kids rode bikes to school or walked instead of turning their mothers into a 24-hour taxi service in the family's expensive car or van, which cost what a whole house did before the "green thing".

Oh and we had one electrical outlet in a room, not an entire bank of sockets to power a dozen appliances.

And we didn't need a computerised gadget to receive a signal beamed from satellites 23,000 miles out in space in order to find the nearest leisure park. . . . . But it so sad this current generation laments how wasteful we old folks were just because we didn't have the "green thing" back then? . . . I think you should forward this on to another selfish old person who needs a lesson in conservation from some ‘smart ass’ young person. .. ...

FINESSE JEWELLERY Vintage, Antique & Collectables

43 Middlegate, Penrith 01768 866799

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PEOPLE IN THE COMMUNITY

The Spine

by Tom Rose though she had hallucinations along the way, she made it. What an incredible feat of resilience, human endurance and sheer willpower.

A story like that makes you smile and I always find it incredibly inspiring. I don’t know how many of you have stuck to your new years resolutions, but you don’t need to wait until the new year to make new ones again. Take a leaf out of Jasmin’s book and get yourself on the hills and running. We are so lucky to live in one of the most beautiful places in the world and on our doorstep there are so many adventures waiting, so many great places to run or walk.

Once in a while a story comes around that you can’t help but be astounded by and smile at. Jasmin Paris, for those who don’t know, just completed the Spine race. When I say completed, I mean she absolutely smashed it out of the park. If you don’t now what the Spine Race is, then be prepared to be gobsmacked... it’s only a 268 mile race along the Pennine Way! 268 Miles!!! That’s like travelling to Keswick from Penrith... fifteen and a half times! And did I mention they have to carry all their kit with them and... 2/3rds of the course they’re running in the dark!!! In the dark across terrain that’s treacherous in daylight.

The previous record for the course was 95 hours and 17 minutes. Jasmin did it in 83 hours and 12 minutes beating the record by 12 hours... that’s 8 football matches. The previous best female was 109 hours and 54 minutes. It’s a whole new world. She did it all whilst expressing breast milk for her baby at stations and by only having 4 hours sleep and even

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I completed a course recently on how exercise is the key to not only treating illness, but preventing illness, both physically and mentally. It’s not rocket science, but if you keep fit, you increase your chances of living a long, healthy and happy life. Those clever little endorphins that are released are key to your mental wellbeing. In the same breath friendship is also the key to happiness. Serotonin, oxytocin, dopamine... chemicals that show us that humans are still very much social animals. All the science points towards having friends and exercise are the key to happiness, so very much like Jasmin Paris, who not only took exercise to the extreme, but did it with the help of a very loving and supportive family and friends, you too can make this year a special one. I’m not suggesting you go out and run 268 miles, that would be ridiculous! But I am suggesting that you go for a walk or run with your friends up the Beacon or further afield in the beautiful Lakes that are on our doorstep. Or you could join one of the local running or sports clubs in town that are full of friendly wonderful people. Or as it is the depths of winter, join the gym and go to classes.

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The best rates in advertising, with the best distribution for local business

EdenLocal • 29

LOCAL BUSINESS

Marshall Conservatory

As a magazine we introduce a lot of businesses to our readers. Some are established and some are new. For every business we now take on, existing or new, we now complete a search and a series of checks as best we can of the people in the companies that want to advertise in the Eden Local.

As a rule, we like to get background knowledge on what the product is they may be selling or the service they are providing.

An existing company at the very least can provide us with feedback from clients, and I do ask if I can call one or more of their previous customers for direct feedback and their thoughts on how the business has performed in fulfilling its commitments, in delivering what they intend to advertise.

As a magazine, we have a commitment to not just take any advertisers, but we also need to engage with them. Back in

30 • EdenLocal

May 2018, we were approached

by Joseph Marshall. He had a straight forward concept and from the images you’ll see, they explain the process of removing a conservatory glass roof and converting to a real tiled or tiled effect roof.

My journey started by calling a local couple who had just had their roof completed. I wanted to see the project and I wanted to get a feel for what they had experienced. Paul and Anne C of Penrith told me: “We were really pleased with Joe and the lads. The installation was completed in 3 days and they

The magazine that relies on doors for circulation not sales

made a great job of the conversion and we were impressed with the insulation, the ventilation and the finishing, inside and out. Their price was a huge saving compared to the quotes that other companies were offering for the same or a similar service, some quoted through cold calling.

We made the change as it was too cold in the winter, too hot in the summer and the noise when it rained meant we couldn’t enjoy it.”

Well, that was a conversion from April. The pictures below running across the page are from a conversion in Carlisle. In October

“Joe and the lads started on time and they finished on time. They exceeded my expectations and were a pleasure to know. Every day they talked me through the job, they worked endlessly from start to finish. I would not hesitate in recommending Joe and his team to anyone.”

Well that was two weeks ago at the time of writing this short introduction about Joe, his business and the services they provide. Two weeks later I got to call another customer, Mr S from Dovenby, Cockermouth.

Mr S confirmed the following: “Joe has a great team and they are very professional, started and finished on time and have done a good

% 10

I found myself up around Macadam Way to witness a project from start to finish. Stephen and Jane C I do know and it was following on from the advert they saw that they asked Joseph around to do the quote.

A businessman himself, Stephen took an immediate liking to Joe as a nice person. His feedback was echoed of the previous job I reviewed, but this job was huge.

NTour OUtion Ycal SC Men n Lo DI If You Ede

y Conversions

job which I have shared with all my friends. The price beat any quotes we had, previously got.”

So, we leave this introduction with a question….

Is your conservatory too cold in Winter and too hot in the Summer?

• Save up to 85% on Conservatory Bills • 90% noise reduction from weather • Reduce the glare from the sun • No less than 10 years guarantee on all conversions These are just some of the benefits of the Marshalls 5 star, 5 layer insulation roofing system.

They guarantee to beat any genuine ‘like for like’ price by at least 30% or more.

Call Marshall Conservatory Conversions today 01228 809874 or 07588 888553 www.marshallconversions.co.uk Sales@marshallconversions.o.uk

The best rates in advertising, with the best distribution for local business

EdenLocal • 31

Is your conservatory too cold in Winter and too hot in the Summer?

• Save up to 85% on Conservatory Bills • 90% noise reduction from weather • Reduce the glare from the Sun • No less than 10 years guarantee on all conversions These are just some of the benefits of the Marshalls 5 star, 5 layer insulation roofing system.

Recently (Oct 18) Joe Marshall and his team completed a Conservatory Conversion in Penrith.

Cumbrian Local interviewed the customer as part of its pledge to audit its advertiser’s products and services it promotes.

Mrs C and Miss C Penrith Fantastic job done which has made a massive difference to our conservatory - the guys worked hard and were not intrusive at all. We are more than happy to show people the work but 100% recommend joseph and his team.

Thank you Joseph, .what a massive difference from our cold damp and leaking conservatory before!

We guarantee to beat any genuine ‘like for like’ price by at least 30% or more Call Marshall Conservatory Conversions today 01228 809874 or 07588 888553

www.marshallconversions.co.uk • sales@marshallconversions.o.uk