Editel Journal 1/2017 EN by EDITEL Group

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EDITORIAL

EVERYTHING AT A GLANCE AT METRO Thanks to customized business monitoring, METRO can check orders and despatch advices against each other to detect any inconsistencies, which translates into transparent EDI processes.

ETRO Austria is one of the local pioneers in this area as it has been relying on EDI technology since the early 90s. At METRO, the challenges related to orders and deliveries are, first and foremost, the large range of goods and the resulting high number of suppliers. Another challenge is maintaining a detailed overview of ongo-

ing EDI processes. This is why METRO Austria introduced an EDI monitoring solution early this year which makes order and delivery processes more transparent. Florian Thoma, Supply Chain Planning Manager at Metro Austria, comments on the company’s motivation to launch this project: “To us, it was very important to always have an

IN BRIEF REGAL Branchentreff – News 2017 http://regal.at/veranstaltungen/regal-veranstaltungen/ branchentreff-2017 Management Forum Starnberg – tips for c atering businesses https://www.editel.at/veranstaltungen/aktuelles/event/ bau-und-betrieb-von-grosskuechen-und-moderner- betriebsgastronomie-2017/

WKO eday 2017 informs about trends in eCommerce business https://www.wko.at/Content.Node/kampagnen/E-Day/ index.html BVL Logistics Dialogue https://www.editel.at/veranstaltungen/aktuelles/event/ bvl-logistik-dialog-2017-am-06-und-07-april-2017/

Always up to speed … The digital transformation is in full swing in all industries and business sectors. In the area of merchandise logistics, this disPeter Franzmair ruption has been going on for quite CEO, Editel Austria a few years. In addition to embracing this transformation, the top priorities in this industry are the correct handling of digital data, which must be checked, processed, exchanged and then processed once again. How can businesses keep an eye on everything and ensure that all processes, from ordering to invoicing, run smoothly and without a glitch? METRO has found an answer to this question: Business Monitoring Solution by EDITEL. You might enjoy reading more about this in our lead article on page 1. And the Slovak electronics retailer NAY has made its business processes more efficient now and in the future by connecting its ERP system to its EDI structure. That article is on page 3. In addition to introducing innovations, such as our EDI service eXite® (more information on this is available in the enclosed special supplement), keeping existing EDI processes up and running is key. SPAR has taken an important step forward by insisting on the use of the goods received message RECADV. The implementation of this EDI message permanently solves the problem of volume-related inconsistencies. In an interview on page 4, Daniel Schuster of SPAR Austria shares his insight into this approach. All this goes to show that there are myriad opportunities of managing data in a transparent manner. EDI is a valuable tool in this process. I hope the projects highlighted in this issue will serve as inspiration. Happy reading! Peter Franzmair

ARTICLES IN THIS ISSUE usiness Monitoring at METRO Austria 1 BEfficient management of ordering and delivery processes quick update AMore news from EDITEL Group eb EDI for SME 2 WSimple solution with significant outcome Vapiano Cooperation with EDITEL ews from Croatia 3 NPanteon Plus is now EDITEL Adria extends EDI infrastructure Nay Slovak electronic retailer implements more EDI processes par and RECADV 4 SReceiving goods with the help of electronic processes Survey BVL EDI supports digital transformation The EDITEL JOURNAL is published as a supplement to GS1 Information in a total of 13,000 copies. It is available in German, English as well as in Czech, Hungarian and Croatian for our international clients. To download the Journal as an epaper, please visit www.editel.eu/ press/ publications. If you have any suggestions, please contact us at info@editel.at

editelJOURNAL Corporate Magazine of the EDITEL Group

IN BRIEF usiness Monitoring increases transparency B regarding order and delivery processes at METRO p-to-date overview of ongoing EDI U operations I nconsistencies can be identified immediately thanks to periodic reports I ncreases quality of procurement of goods processes

Helps spot optimization potential

ABOUT METRO AUSTRIA

METRO Group Wholesale and Food Specialist Co. runs twelve large stores in Austria on a total store surface of 139,000m² with a staff of approximately 1,900 full-time employees and more than 100 apprentices. Since METRO believes in providing a large range of goods, it offers more than 48,000 food and non-food articles. In Austria, more than 500,000 customers have trusted METRO for more than 45 years.

up-to-date overview of all EDI operations with our business partners. More than anything, we wanted to know if we are receiving EDI despatch advices for all orders, if they are being sent in a timely manner, etc.” METRO receives answers to all these questions in periodic reports provided by EDITEL in which orders and related despatch advices are meticulously checked against each other. This allows users to immediately identify missing or overdue despatch advices for every

procurement of goods cycle. In addition, the business monitoring service gives METRO the option of performing specific online queries which in turn ensures maximum transparency at all times. “The EDI monitoring solution by EDITEL helps us take the quality of our procurement of goods processes to the next level. We are now in a position to clearly identify any potential for optimization and to subsequently address the issue from an EDI perspective in collaboration with our partners,” said

Mr. Thoma about the company’s plans ahead. The business monitoring service by EDITEL offers even more features, for example reports for electronic invoices or a higher level of detail (e.g. invoice checks for individual positions). These additional options can be added anytime as needed by the client. n

www.metro.at

VAPIANO STARTS EDI OPERATIONS WITH EDITEL

WEB-EDI

… HELPING SMES STAY ON TOP OF THINGS…

or small businesses and startups that do not have a sophisticated EDI infrastructure (Electronic Data Interchange), web-based EDI solutions are the way to go. They are easily accessible via an online portal and do not require the installation of any additional software. This approach allows small businesses to manage and exchange EDI orders (ORDERS), des-

patch advices (DESADV), invoices (INVOIC) and more with retailers such as Billa, Spar, Metro, dm and MPreis, to name just a few. Even if their data volume is limited, small businesses will have access to all sales channels, from retailers to restaurants. n www.editel.eu/solutions/ web-edi

he optimization of all business processes is the first priority for the restaurant chain VAPIANO: in addition to overhauling its entire ERP and POS system, VAPIANO is introducing Electronic Data Interchange (EDI). Following a call for tenders for the fully automated exchange of article and order data as well as advices of receipt, VAPIANO chose EDITEL as its EDI partner.

Both companies teamed up to successfully introduce EDI at as many as three locations in Germany since the start of the pilot phase in early 2017. As a next step, EDI will gradually be introduced at other locations in Germany and subsequently in other countries as well. n www.vapiano.com

editelJOURNAL Corporate Magazine of the EDITEL Group

NAY INCREASES ITS BUSINESS VOLUME WITH EDITEL U

ntil recently, the use of EDI at the Slovak electronics wholesaler NAY focused mainly on traditional procurement of goods processes. The acquisition of the Czech “Electro World” in 2014 was a good time to expand the use of EDI to other areas as well. This is where EDITEL came in, who has been the EDI services provider of choice of NAY since 2008. Among others, EDITEL helped with the implementation of a customized

EDI NEWS FROM CROATIA

e-invoicing solution as well as the introduction of additional messages including despatch advice (DESADV), receiving advice (RECADV) and inventory report (INVRPT). One of the big projects for the current year is connecting more than 100 national and international suppliers to the EDI network. Concurrently, EDITEL is preparing a customized interface for the newly introduced SAP information system. n

Panteon Plus is now EDITEL Adria Effective February 2017, the Croatian subsidiary of EDITEL Austria, Panteon Plus, officially changed its name to EDITEL Adria d.o.o. This step helps harmonize and consolidate the presence of EDITEL Group on the Croatian market. In addition, there will be even more

additions to the local team to ensure that clients and partners receive the very best support and assistance. EDITEL Adria will continue to offer state-of-the-art EDI services, relying on 30 years’ supply chain experience in more than 20 countries. n

“For the EDI implementation at Electro World and for the expansion of functionalities in our new ERP system, we worked with EDITEL, our EDI partner of many years, on whose professional expertise we have relied for more than 10 years and who once again provided top-notch quality during the implementation phase.” Pavel Jurík, BPI manager at NAY

From Business Breakfast to Working Group Late last year, the Croatian team hosted its first “Business Breakfast.” This new event series has been designed to provide interesting and hands-on insight into a variety of EDI topics for clients and partners, all in a relaxed setting. Exchanging ideas and experiences is also high on the agenda. Representatives of renowned com panies such as BILLA, Kaufland, dm-drogeriemarkt and SPAR Hrvatska attended the event. A very

promising result of this get-together was the creation of a dedicated working group for “e-invoicing in Croatia.” Another Business Breakfast about e-invoices in PDF format was also very well received. The Croatian business newspaper “IN Store” is the media partner for the entire event series. The next events are coming up soon. n www.editel.hr

ABOUT NAY Established in 1992, the electronics retailer NAY, a.s. has a total of 36 megastores, which makes it the largest provider of electronic goods in Slovakia. In 2014, NAY acquired the Czech company “Electro World” and with it, another 18 electronics stores in the Czech Republic which continue doing business under the name of “Electro World.”

www.nay.sk

editelJOURNAL Corporate Magazine of the EDITEL Group

SPAR RELIES ON RECADV ECADV is so much more than just a merchandise receipt message. RECADV (receiving advice) can shorten information flows, minimize invoicing discrepancies and reduce the workload at the warehouse, at the sales location, and in the accounting department. SPAR Austria leverages these advantages for both its own benefit and for the benefit of its suppliers. Daniel Schuster (head of e-purchasing and B2B projects) at SPAR Austria elaborates on this issue in the following interview:

SPAR Austria recently started using RECADV. Why is that?

Which parts of the company benefit the most? We are seeing great benefits in all areas that deal with volume and invoicing discrepancies. Our employees at our sales locations and in the warehouse no longer have to report volume discrepancies. In purchasing and accounting, RECADV reduces verifications related to invoicing discrepancies or even eliminates them.

How do your suppliers benefit from RECADV? As soon as we receive merchandise at SPAR, the merchandise volume is im-

In the EU, business partners are increasingly requesting RECADV as a confirmation of receipt. In addition,

we also expect that the use of R ECADV will translate into fewer invoicing discrepancies.

mediately reported to the supplier’s headquarters, which makes for a very prompt flow of information. Another benefit for our suppliers is that they can issue their invoices right after delivering the merchandise, which eliminates the risk of complaints and the need for further processing (corrections or credits).

What kind of support does SPAR provide to its suppliers to implement RECADV? SPAR does a test run with every single supplier who would like to receive a confirmation of delivered volumes via RECADV.

Daniel Schuster

RECADV – THE GOODS RECEIVED CONFIRMATION

How does SPAR plan to encourage its suppliers to use RECADV? As a first step, we will offer this EDI option to all our suppliers who already receive traditional merchandise receipt confirmations or who have prior experience with RECADV. As a second step, we will get in touch with all those suppliers who have shown invoicing discrepancies on a regular basis. n Thank you for the interview, Mr. Schuster! Read the complete interview at www.editel.eu/news

RECADV (receiving advice message) is a type of EANCOM message used to confirm the receipt of merchandise. This message includes detailed information about missing or excess volumes, lost merchandise and theft as well as damage occurred during shipping.

RECADV

Benefits for suppliers: Suppliers will learn if their merchandise has been accepted as ordered/commissioned Eliminates the need for credits because of incorrect invoices Benefits for retailers: Fewer mistakes when issuing invoices Receipt data available in the system

BVL SURVEY

DATA MANAGEMENT AS A COMPETITIVE ADVANTAGE

IMPRINT ISSUE 1/2017 Owner and publisher: EDITEL Austria GmbH, 1040 Vienna, Brahmsplatz 3; T: +43 (0)1/505 86 02; e-mail: info@editel.at. www.editel.eu

https://logistiktrends.bvl.de/

EDITEL Austria GmbH is a wholly-owned subsidiary of GS1 Austria GmbH. The corporate objective of EDITEL Austria GmbH is the electronic data exchange between business partners, the sale of the required software and support services. Management and responsible for the content: Peter Franzmair Editorial staff: Sylvia M. Gerber M.A., Anja Jung Proofreading : Dagmar Jenner, www.texterei.com Translations: English: Dagmar Jenner, www.texterei.com Czech: Zuzana Čiháková Hungarian: Katinka Czigány Croatian: Nataša Burič Layout: www.creativedirector.cc

ost pressure, individualization and complexity emerged as the top 15 trends identified by the recently presented comprehensive BVL study. Other high priority trends include the digitalization of business processes, transparency in the value creation chain as well as increasingly networked processes. According to the study, increasing digitalization has a considerable impact on logistics and supply chain management. It follows that digital expertise and correct data handling open up great opportunities for any business. However, in order to capitalize on these opportunities, businesses must be willing to innovate and take risks in the area of IT, which ultimately comes down to handling data correctly and in accordance with established business practices. To achieve that, businesses will need a more intuitive approach to all things IT, both on the subject-matter level and on the management level. In addition, necessary resources need to be provided and employees must be trained appropriately. Technologies like Electronic Data Interchange have the ability to master the ever-increasing complexity of merchandise flows, to increase productivity and to meet client-specific demands. n

Disclosure pursuant to Austrian Media Law as amended in March 2009: the purpose of this newsletter is the promotion and support of EDITEL Austria‘s business activities.