Refugee Council flyer

Increasing London RCOs’ ability to deliver efficient, effective and accessible services to their clients

Creating opportunities for RCOs’ engagement with service providers, funders and policy makers

Increasing RCOs’ ability to provide services that reflect the needs of refugees and migrants

The

SUPPORTING RCOs Project

What is the Supporting RCOs project?

Funded by the London Councils, the Supporting RCOs project is a new two-year Refugee Council project of free training and other activities which aims to support London’s Refugee Community Organisations (RCOs) and strengthen their capacity to deliver services effectively to their clients, to help them engage with stakeholders in service delivery, as well as to promote more widely best practice in engaging with RCOs.

The Refugee Council’s

Supporting RCOs Project Building the capacity of London’s RCOs

More about the Supporting RCOs project

How the Supporting RCOs project will help

From April 2013 to 2015, this innovative project will:

The project will help RCOs by:

■■Build the capacity of London’s refugee community organisations (RCOs) to effectively develop, plan and implement projects, hence delivering effective, efficient and accessible services to their clients.

■■Improve RCOs’ understanding of the Equality Rights of their clients and the duties and responsibilities of service providers at all levels. It will also help RCOs to develop an equality-based approach to service delivery.

■■Work with mainstream and generic service providers and enable them to engage with RCOs and, thus, deliver services that reflect the needs of refugees and asylum seekers, particularly those with multiple Equality Act protected characteristics.

■■Work with RCOs and help them to improve their organisational viability by increasing their capacity to evolve and respond to changing environments.

■■Providing one-to-one advice and support sessions to RCOs and help them to fundraise for their programme activities and services.

■■Offering a free, London-wide training programme on various aspects of capacity building, particularly with a focus on income generation, collaboration and partnership development for London-based refugee and migrant organisations.

■■Providing information to RCOs and other frontline organisations working with refugees on issues relevant to their work, their organisational development, and the quality of services they provide to their clients.

■■Providing training to RCOs on how to develop an ‘Equalities-based’ approach to service delivery.

■■Working with generic sub-regional service providers and advising them on how to engage with RCOs and on how to improve the quality of their services to clients of refugee background.

The Supporting RCOs project is funded by London Councils. London Councils is committed to fighting for more resources for London and getting the best possible deal for London’s 33 Councils. To read about London Councils grants funding and the work of some of the groups supported visit: www.londoncouncils.gov.uk/grants

For more information about the Supporting RCOs project and to access any of the services provided by the project, please contact Ezechias Ngendahayo: 020 7346 1163 • ezechias.ngendahayo@refugeecouncil.org.uk or follow the link www.refugeecouncil.org.uk/supportingrcos Refugee Council is a registered charity. Charity number 1014576. Company number 2727514.