Emergent Priorities
STRATEGIC PRIORITIES 2020-2023
Strategically Manage Our Work with People Labelled with Complex Needs
An update on our strategic priorities over the past year
Our work to serve, support and advocate for people with complex needs continues to be an ongoing focus. Over this past year we have advanced this work through activities that include: •
This piece was written by Rebecca Rubuliak, Senior Leader of Research and Social Innovation
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Our strategic priorities are complex - but as events unfold and situations change, we continue to learn more about bringing them to life in meaningful ways and adapting them to meet our evolving needs. This past year, navigating the pandemic and keeping people safe has been the top priority for the Skills leadership team and its Board of Directors. Our strategic priorities have continued to guide our work, while at the same time we have had to adapt and evolve to ensure we’re focusing on what matters to our staff, our families and the people we serve. The lessons of the last year have not been easy but they have resulted in incredible opportunities for growth and change – influencing our work moving forward. In the section that follows, we’re sharing some of the highlights and activities undertaken within our strategic priorities and what we’re learning as we plan the next year. To understand more about our priorities, see pages 14-15.
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Being part of and sharing learning with groups of service providers that are trying to improve ways of safely serving this community Adopting a new app to support the safety of staff who serve people with complex needs Beginning to establish and fund a social innovation lab to work with Inclusion Alberta, the Canada Mental Health Association, and Scope Society to co-create pathways that can safely support and empower people with complex needs to live full lives in the community Applying our holistic and person-centered approach to supporting people and advancing their place as full citizens in our community
Learning Despite disruptions as a result of the pandemic, several people we serve have also reported being happier due to changes in everyday routines and having less external pressure to keep busy or engaged. Some people have found slowing down, expanding their learning and connecting through technology have been valuable experiences. This feedback has allowed us to reflect on our work and what we may or may not prioritize following the pandemic.
