City of Edmonton Parking Accessibility Lab

Page 52

CURBSIDE ACCESSIBLE PARKING PROJECT

APPENDIX D: Recommendations from the Basic Tech Review

LEFT SIDE MENU - START/END PARKING ZONES: PAIN POINTS

SUGGESTED

• Not knowing what zone i am in

• Device location-services could be used to identify what

• Payment system hinges on ‘zones’

zone you are in currently?

• High possibility of not understanding

• Display the current zone subtly above ‘start’ button

• Where you park is not always accessible to seeing the

• If not in a zone then no message?

zone sign while in your vehicle

• Change the color if user no longer in epark zone?

• There might be user-fear to press the ‘start’ button

• Indication of zone change for special event parking -

just to find out what zone they are in. Fear of being

change zone color to red? Popup that says your current

committed already

zone is unavailable

• How do i know if the enforced payment hours are over

• Popup indicating the current zone’s rate - or on next

if i can’t see the sign?

screen the rate is more pronounced, including if it is

• No indication of changing zone parameters ie special

past hours and now free.

events.

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