FS47

Print post approved pp 100001181

ISSUE: FORTY SIX AUTUMN /2014

01-14

#

MAGAZINE OF BRISBANE MARKETS LIMITED

NER 10

2014 GALA DIN

Celebrating in Style

nt Lockyer Valley processing pla

Grantham Plans

19

BEN HANNANT

5

in retail stores

YOUR SOURCE OF FRESH INFORMATION FOR THE FRUIT AND VEGETABLE INDUSTRY

4 4 4 4

CEO comment

3

BML’s Half Year Result Brisbane Markets Limited has announced its results for the six months ending 31 December 2013, with an operating profit after tax (net of revaluation adjustments) of $3.963 million. This result is a reflection of the company’s efforts to consolidate its position over recent years.

50 years at Rocklea This year sees the Markets celebrating 50 years at Rocklea. This milestone occasion will be celebrated throughout the year with a number of events planned including the publication of a coffee table

The Federal Government is also progressing

It was an enjoyable night with a long list of

the Markets’ history and progress from 1964

with a review of the competitiveness

special guests including the Queensland

to present. It will be launched in late 2014.

of Agriculture Industries and has been

Minister for Agriculture, Fisheries and

seeking feedback and responses to a range

Forestry, John McVeigh, Horticulture

of questions looking at the pathways to

Australia Limited Chairman, Selwyn Snell,

A number of reviews are currently

boost farm profitability and agriculture’s

the Chairman of Bundaberg Fruit and

underway which could deliver

contribution to economic growth.

Vegetable Growers Limited, Geoff Chivers

Gala Dinner

and the Chairman of the Bowen and

book. The book will take a walk through

Government / Industry Reviews

positive results for the industry.

The Federal Government has promised to deliver the industry $1 billion in savings from “red tape” reduction. We have already offered the Horticulture Code of Conduct as example of where red tape

The recent Brisbane Produce Markets Gala Dinner celebrated the Markets’ 50 years at

Carl Walker.

Rocklea, together with the announcement

Overall, the evening was a great success

of the 2014 Retailer of the Year.

with over 550 guests enjoying the excellent

reduction could provide savings.

My congratulations go to all the Retailer of

The unworkable Code comes at a multi-

the Year Finalists (see Page 11) and Retailer of

million cost to the Horticulture Industry.

the Year, The Standard Market Company,

In addition to the “red tape” reduction

the owners of the business Darren Frame

review, there is also the current

and Mitchell Love as well as their team at

independent review of Horticulture

their James Street – Fortitude Valley business.

Australia Limited (HAL) and the

Congratulations also to the winners of

horticulture levy system.

Gumlu District Growers Association,

food, wine and entertainment with a great night had by all. I also take this opportunity to once again thank our sponsors for their ongoing support of this event.

the Customer Service Category winner

This review, which commenced in late

being Jeffers Market – Yandina and the

2013, has included stakeholder workshops,

Merchandise Category joint winners

an online survey and a call for submissions

Fresh Sensations – Capalaba and

from a number of key stakeholders.

Earth Markets – Burleigh.

BRISBANE MARKETS LIMITED ABN 39 064 983 017 PO Box 80, Brisbane Markets, Rocklea, Queensland 4106 e: admin@brisbanemarkets.com.au w: www.brisbanemarkets.com.au ADVERTISING AND EDITORIAL ENQUIRIES The Editor Brisbane Markets Limited p: 07 3915 4200 or 1800 631 002 e: admin@brisbanemarkets.com.au DESIGN Effigy p: 07 3040 4343 | PRINT Buckner Printing p: 07 3865 9677

Andrew Young, Chief Executive Officer

Fresh Source is the magazine of Brisbane Markets Limited. New editions of the magazine are printed quarterly.

Advertising and editorial inquiries are welcome and media outlets are invited to use material with or without acknowledgement.

Fresh Source is printed on Australian made recycled stock.

Contents FRESH UPDATES

p4

FRESH MARKETS 50 years at Brisbane Markets. . . . . . . . . . . . . . . . . . . p6 Brisbane Markets at a glance . . . . . . . . . . . . . . . . . . p6 Valentine’s Day blooming romantic. . . . . . . . . . . . p7 Class action expected over flood . . . . . . . . . . . . . . p7 Donations for Charleville’s drought stricken farmers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p8 Queensland’s most widespread drought. . . . . . . p8 Safety workshops held. . . . . . . . . . . . . . . . . . . . . . . . p9 New look Commercial Centre offices. . . . . . . . . . p9

updates BML’s half yearly results released Brisbane Markets Limited (BML) has announced its half year results to 31 December 2013, performing strongly with a net profit after tax of $1,863,041.

This result includes a negative revaluation adjustment in respect of the

ANNUAL GALA DINNER 2014 FEATURE Who’s who celebrates in style . . . . . . . . . . . . . . . . . p10 Top retailer more than just “standard”. . . . . . . . . . p10 Additional stores awarded. . . . . . . . . . . . . . . . . . . . . p11 Top 24 greengrocer finalists . . . . . . . . . . . . . . . . . . . p11 Our Gala Dinner sponsors . . . . . . . . . . . . . . . . . . . . p12 Silent Auction a gala dinner first. . . . . . . . . . . . . . . p12

SHAPING HORTICULTURE FEATURE Comment to shape the face of horticulture. . . . . p14 HAL undergoes an overhaul. . . . . . . . . . . . . . . . . . . p14 White Paper aims to boost productivity . . . . . . . . p15 Pressing the flesh in Canberra. . . . . . . . . . . . . . . . . p15 Reviewing horticulture’s statistics. . . . . . . . . . . . . . p15 Reviews to watch out for. . . . . . . . . . . . . . . . . . . . . . p15

FRESH INDUSTRY Tackling business disputes: Prevention or cure?. . . p16 Horticulture Mediation Advisor help. . . . . . . . . . . p17 Brismark’s Dispute Resolution Service . . . . . . . . . p17 Industry news bits. . . . . . . . . . . . . . . . . . . . . . . . . . . . p18 Cyclones, missing mangoes and more rain needed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p20 Bundaberg hosts political farm tour. . . . . . . . . . . . p21

value of BML’s investment property, net of tax, of $2.1 million.

The company achieved an operating profit after tax (net of the impact of revaluation adjustments) of $3.963 million.

This figure is up on the comparable figure for the half year ended 31 December 2012 of $3.306, reflecting the efforts to consolidate the company’s position over recent years.

As at 31 December, the company had total assets of $216.9 million and net assets of $100.1 million.

Looking for achievers Think you know someone in the vegetable industry who deserves some recognition?

Then now is the time to start exploring how to nominate that person or business with the 2014 AUSVEG National Awards for Excellence approaching on 21 June.

AUSVEG, the peak body for the vegetable industry, is looking for nominations in a range of categories, from grower of the year right through to the Central Markets Association

FRESH EXPORT

of Australia sponsored Innovative Marketing Award.

Government changes unnerve our exporters. . . p23 Fruit fly research tip of the iceberg. . . . . . . . . . . . . p23

Find out more by visiting www.ausveg.com.au, phone (03) 9822 0388 or email convention@ausveg.com.au.

FRESH BUSINESS The five pillars of business success. . . . . . . . . . . . . p24 Tips to plan for Business Group. . . . . . . . . . . . . . . . p25 It’s how you handle conflict that matters . . . . . . . p26

FRESH RETAILING Exhibiting at Fine Food Queensland. . . . . . . . . . . . p28 How do you like them apples?… . . . . . . . . . . . . . . p28

FRESH KIDS Kids Go Fresh & Healthy . . . . . . . . . . . . . . . . . . . . . . p29 Teaching at Moo Baa Munch . . . . . . . . . . . . . . . . . . p29

FRESH EVENTS What’s in the calendar?. . . . . . . . . . . . . . . . . . . . . . . p30 Public holiday closures.. . . . . . . . . . . . . . . . . . . . . . . p30

Craft beer brewers tap into melons Watermelon lovers will soon have an interesting new way to enjoy the fruit. A Melbourne micro-brewery has developed a German-style wheat beer, which features watermelon as the star ingredient.

Owner Josh Uljans said around 200 kilograms of watermelon will be needed in each batch.

The brewery expects to produce up to 4,000 cartons of watermelon beer this year, for sale in Australia and New Zealand.

5

Celebrating family farming 2014 is the International Year of Family Farming.

The United Nations-declared International Year of Family Farming was a great choice for Australia where families remain the heart and soul of agriculture in Australia.

Australia’s 157,000 farmers produce 93% of Australia’s daily domestic food supply – the clean, healthy, fresh food that Australian families enjoy – and contribute $38 billion in export income to the economy and manage some 59% of Australia’s land.

According to the National Farmers’ Federation, 99% of Australian farms are family owned and operated.

Ben Hannant in retail stores The Brisbane Produce Market’s Healthy Easting Ambassador rugby league player Ben Hannant is working with Brisbane Produce Market for another year.

Mr Hannant helps promote Brisbane Produce Market’s healthy eating messages, predominately to children, but this year will see him appear in the retail stores in the form of a life-sized cardboard cut-out.

His image stands tall with apple, tomato and banana cartoon friends, and to make it fun, kids can put their heads in the middle of the apple to take a photo.

Ben will be in stores around May.

Top eight barbecue vegies New research involving over 500 consumers commissioned by the vegetable industry has tracked consumers’ use of common vegetables on a monthly basis and revealed the top eight vegetable barbecue hits.

Out of the 16 vegetables that were tracked in the detailed Project Harvest survey, which covered everything from preferred consumption occasions to knowledge of different vegetable varieties, it was found that consumers typically consumed/used the following vegetables at barbecues: 1. Lettuce (29%)

5. Zucchini (11%)

2. Cucumbers (22%)

6. Cabbage (11%)

3. Capsicums (20%)

7. Celery (10%)

4. Sweet corn (17%)

8. Baby spinach (10%)

markets 50 years at Brisbane Markets In 2014, Brisbane Markets celebrates 50 years at the Rocklea site.

The Markets opened on 26 August with the first official trading day Monday, 31 August 1964.

The traders and buyers who were relocating from Brisbane city’s congested Roma and Turbot Street markets could hardly believe the space.

Throughout 2014, Brisbane Markets will be celebrating the life and stories of its development, from the challenges of nature to the successes of its industry ownership, development and the building of a unique Markets community.

The 2014 Brisbane Produce Market Gala Dinner, held on 7 March was the start of those celebrations (see pages 10-13).

Commemorative functions, a coffee table book, DVD, magazine articles and the launch of a refreshed historical collection are earmarked throughout the year to celebrate the people and progress of this State’s iconic site.

Brisbane Markets at a glance Brisbane Markets occupies 77 hectares at Rocklea, 11km south-west of the Brisbane CBD. It incorporates the Brisbane Produce Market (selling floors), South Gate East and South Gate

• More than 600,000 tonnes of fresh fruit and vegetables pass through the Brisbane Markets each year.

• 54 primary wholesalers operate at the site as

West (commercial offices and warehousing),

well as an additional 90 support businesses.

Brisbane MarketPlace (retail markets), Flower

• More than 250 leases and tenancy agreements

Market, Commercial Centre and northern warehousing precincts.

are in place.

• Up to 4,000 people work or do business at the Brisbane Markets on a daily basis.

• In excess of 7,000 growers supply produce for sale at the Brisbane Markets.

do business people work or More than 4,000 ily basis. da a on ts rke Ma at the Brisbane

7

Valentine’s Day blooming romantic Brisbane Flower Market added some music and a coffee cart to this year’s blooming romantic Valentine’s Day promotions with thousands of dollars worth of bouquets snapped up on Thursday, 14 February.

It was a festive atmosphere that already had all the colour and romance anyone could want for someone looking to scoop up an impressive bunch to woo their loved one on their way home from work.

As usual, the Flower Market businesses extended their opening hours and their range, with roses of all shapes and sizes sold amid bouquets of chrysanthemums, lilies, proteas and carnations and even tropical exotics.

Flowerlovers’ Dee Vue help s budding romantic Shane Holland choose a colourful bunch for his lady.

Wholesalers are already planning their next biggest day of the year – Mother’s Day, which falls on Sunday, 11 May 2013.

Class action expected over flood Lawyers Maurice Blackburn and litigation funders Bentham IMF (Australia) Limited say they have substantial independent advice that large parts of Brisbane, including Brisbane Markets, should not have been inundated by flood water during the January 2011 flood.

were on nches of flowers Hundreds of bu e Flower an isb Br the t ghou full display throu s. ion rat leb ce y e’s Da Market’s Valentin

Brisbane Markets tenants suffered an estimated $100 million loss in damages.

Maurice Blackburn has announced it will be filing a class action in mid 2014 seeking compensation for financial loss or damage caused by the negligent operation of Wivenhoe and Somerset dams in the lead up to and during the January 2011 flood.

The class action will allege that the negligence of the dam operators contributed significantly to the downstream flooding experienced in Brisbane, Ipswich and surrounding areas.

Our MySuper (Balanced) Investment Option1 has also performed strongly over the long term.

10 year average return to 31 December 2013 7.42%p.a.4 Average return since inception to 30 June 2013 9.27%p.a.4

The Brisbane Produce Market trading floor under flood in January 2011.

markets Donations for Charleville’s drought stricken farmers More than 34 tonnes of fresh fruit and vegetables, filling a Lindsay Bros Transport B-double was sent to Charleville earlier this month to aid drought affected families.

The donation came the same day as the State Government declared that up to 80% of Queensland was now declared drought affected.

ph readies tonnes of Alfred E Chave’s Paul Jose to help the country produce for transportation Charleville. cousins in drought affected

Market wholesaler David Pershouse, of Pershouse Produce and Market supplier Andrew Jackwitz, from Jackwitz Farms, wanted to assist the struggling farmers in the Charleville District who have long suffered under drought conditions.

So after rallying the troops – donations of produce poured in to what has been dubbed operation ‘Lend the man on the land a hand’.

Some growers who supply the Brisbane Produce Market also tipped in to donate palletloads of fresh produce. To add to the load, a further six tonnes of potatoes were supplied

by Gatton farmers.

Lindsay Bros Transport provided the B-double and driver to transport the donations.

The donations were accepted by Charleville Mayor, Denis Cook who took responsibility for distributing it to the needy drought affected families in the area.

Queensland’s most widespread drought Queensland Agriculture, Fisheries and Forestry Minister John McVeigh told a packed audience at Brisbane Produce Market’s Gala Dinner on Friday, 7 March that it was official – this is Queensland’s most widespread drought on record.

Almost 80% of the state has been drought-declared.

Mr McVeigh added 15 more shires to the list that now makes 38 shires drought-declared, and it was the first time large sections of the Queensland coast have been included.

The news came as Bowen gala dinner guests Carl and Trudy Walker were set to fly back to North Queensland into tropical rains as a cyclone brewed off the coast.

Minister John McVeigh said it was only that coastal strip of Queensland, of roughly Rockhampton through to the Cape that was not in drought, bar some other small locations around the state.

Queensland Agriculture Mini ster John McVeigh tells Brisbane Produce Mar ket gala dinner attendees about the big dry.

9

Safety workshops held Brisbane Markets Limited (BML) has continued to keep its eye on safety, working hand-in-hand with Work Health and Safety Queensland (WH&SQ) to plan workshops on the issues its workforce.

WH&SQ has developed tailored workshops for the unique Market site, that were held in late March and early April, to target: • Working at Heights • Working in Confined Spaces (Containers and Cool Rooms) with non electric forklifts • Smoking while operating LPG forklifts

Work Health and Safety Queensland inspectors are developing new safety sessions for late March and early April.

• Safe handling and storage of chemicals It’s not just Brisbane Markets tenants who are being warned that WH&SQ is targeting compliance in these areas.

They are targets for all Queensland businesses, including growers.

BML will continue to work closely with WH&SQ to ensure improved safety on it’s busy 77ha site.

DID YOU KNOW?

New look Commercial Centre offices Brisbane Markets Limited (BML) completed stage one of its Commercial Centre office refurbishment recently, with the former BML headquarters now a stylish, modern business wing.

The work involved making stand-along office suites, upgrading common

Work Health and Safety Queensland (WH&SQ) has

areas and the installation of an elevator.

Work continues on stage two to upgrade the eastern wing of offices.

praised Brisbane Markets tenants for reducing the number of accidents and incidents in recent months, particularly when it comes to operating forklifts.

In the coming weeks, WH&SQ inspectors will be reviewing tenant pallet racking and unsecured load travel around the site.

kets

tre office wing, Brisbane Mar

Commercial Cen A peek at the refurbished rs. arte dqu hea er Limited’s form

Annual Gala Dinner 2014 Who’s who celebrates in style

Feature

There was no mistaking the theme at this year’s Brisbane Produce Market’s Annual Gala Dinner with the tributes to and photographs from the Markets community flowing as Brisbane Markets celebrated 50 years of moving to the Rocklea site.

Over 550 people attended the annual dinner at the Brisbane Exhibition and Convention Centre, including Queensland Agriculture, Forestry and Fisheries Minister John McVeigh and grower associations from as far away as Bowen and Bundaberg.

Highlights included comedian Jimeoin, live dance band The Accidents, the staging of the annual Markets fun DVD, silent auction, a 50 years of Rocklea tribute DVD, Retailer of the Year announcements and plenty of food and wine.

The Gala Dinner is an annual event, hosted by Brisbane Markets Limited and Brismark. It is a night of dancing and networking for the Market’s community.

Top retailer more than just “standard” The Standard Market Company, located on James Street, Fortitude Valley has been named as the Brisbane Produce Market Retailer of the Year at the annual gala awards night held on Friday, 7 March.

The award is part of the Brisbane Produce Market retail development program in which upwards of 110 independent fruit and vegetable retailers participated during 2013.

A group of 24 greengrocers from that program were selected via extensive mystery shopping to compete as finalists for the top accolade of Retailer of the Year.

The Standard Market Company owners Darren Frame and Mitchell Love first opened the business as Fine

The Standard Market Com pany owners (from left) Darr en Frame and Mitchell Love proudly hold the Brisbane Produce Market Retailer of the Year.

Fruit on James in 2002 after meeting in the Brisbane Markets almost 20 years ago.

Since that time, the store colloquially known as

Queensland Minister for Agriculture, Fisheries and

‘James Street Market’ has become integral in the

Forestry John McVeigh presented the 2014 Retailer of

establishment of this trendy hub of inner-city lifestyle.

the Year award in front of a packed house of Brisbane

As winners Darren and Mitchell have received the perpetual trophy to display in-store and $10,000 prize money.

Produce Market’s wholesalers, retailers and industry representatives.

Annual Gala Dinner 2014

11

Top 24 greengrocer finalists Not just any retailer can find themselves up for an

Additional stores awarded Three greengrocers received an additional honour during the Brisbane Produce Market Retailer of the Awards with 2013, with two retailers so closely marked that it was a duel win for one award.

award in the Brisbane Produce Market Retailer of the Year finals.

The top 24 greengrocers were selected after extensive mystery shopping in 2013. All are registered in the Brisbane Produce Market Retailer Program, designed to educate consumers and support greengrocers who

Jeffers Market - Yandina took out the Customer

buy their wholesale produce at the Brisbane Produce

Service category and $2,500 in prize money for the

Market.

store’s impressive work.

The finalists were:

The best display and merchandising category was a two

Aland’s Fruit & Veges, Kilcoy

horse race with the mystery shopping judges unable to

Boonah Fruit Supply, Boonah

split the winning scores of Fresh Sensations Capalaba

Brady’s Fruit, Palmwoods

and Earth Markets Burleigh.

Brunswick Village Greens, Brunswick Heads Buderim Fruit And Veg, Buderim Charlie’s Fruit Market, Everton Park Earth Markets Burleigh, Burleigh Heads Earth Markets Cocos, Carrara Farmer and Sun, Gympie Fresh Sensations Capalaba, Capalaba Fresh Sensations Chermside, Chermside Get Fresh @ Cotton Tree, Cotton Tree Harvest On Hamilton, Wavell Heights Jeffers Market – Yandina, Yandina Middle Park Fresh, Middle Park

Two winning stores took out the teams from Earth Markets Burleigh (left) and Fresh Sensations Capalaba stepping up the share the honours.

Paradise Fruits, Birkdale Pardons Fruit Market Cooroy, Cooroy Perry’s Fruit Market, Wynnum Central Scarborough Farmers Market, Scarborough Simon’s Gourmet Gallery, Chapel Hill The Standard Market Company James Street, Fortitude Valley Top Spot Fruit Mart, Aspley Tugun Fruit & Flowers, Tugun Zone Fresh Gourmet Markets, Windsor Stores were evaluated on customer service, quality produce, product knowledge, shop appearance, merchandising and their commitment to Brisbane Markets initiatives.

The Brisbane Produce Market Retailer Program encourages and rewards excellence in fresh produce retailing. It provides registered stores with support

The team from Jeffers Market - Yandina took out the Customer Service category.

materials and services so they, in turn, can provide their customers with superior service and highest quality fruit and vegetables.

Our Gala Dinner sponsors The Brisbane Markets Community would like to thank the following sponsors for making the 2013 Brisbane Produce Market Gala Dinner possible:

Annual Gala Dinner 2014

We would like to thank our

Major Sponsors

Silent Auction a gala dinner first Diabetes Queensland brought something different to the Brisbane Produce Market Gala Dinner this year with the staging of a silent auction that had sporting and music enthusiastic lining up to place a bid.

Guests vied for items such as a Rolling Stones VIP Brisbane concert package with a signed and framed guitar, a Muhammad Ali hand signed and framed glove and a signed jersey from Chicago Bulls basketball player, Michael Jordan.

Brisbane Markets Limited has established a Platinum Partnership with Diabetes Queensland to promote understanding, communication, collaboration and cooperation in the years ahead.

Sponsors logotype

symbol GATHER SURVEY

DEVELOP DELIVER

DISCOVER

MEASURE

slogan

always thinking...

HE Heather principal Sam Haddad makes a bid during the Diabetes Queensland silent auction at the Brisbane Produce Market gala dinner.

Supporters

13

Radio 4BC personalities Loretta Ryan and Ian Skippen hosted the evening with their own brand of humour.

Brisbane Markets Limited chair man and Brismark vice chairman Tony Joseph welcome s the visitors with tales of Brisbane Markets over the past 50 years at Rocklea.

Toyota Material Handlin g’s David Peterson and his wife Anna arrive for the big event at the Brisban e Convention and Exhibiti on Centre.

Ross & Co’s John Misuraca and his wife Robyn look over the silent auction items on site.

cer Group had a fun The team from Carter and Spen night at their table.

and his partner Alison Carter and Spencer’s Greg King The Accidents. band e danc dance up a storm to

Diabetes Queensland CEO Michelle Trute and her husband Robert were welcome guests.

Bundaberg Fruit and Veg etable Growers chairman Geoff Chivers and his wife Narelle had their photos taken in front of a “green screen” with this backgro und showing the Brisbane Prod uce Market entry.

M & D Vegetable Specialists’ Mark Moore (left) reminisces with fellow principal Jock Davidson and former wholesaler Bob Wright, both long-term Brisbane Markets employees.

Feature Shaping Horticulture Comment to shape the face of horticulture The first quarter of 2014 has become an important time for the horticulture to have its say over a raft of industry issues that could shape the way we do business in the future.

Three major reviews have been underway, with comment sought from the horticulture industry.

Two major Federal Government reviews are offering a further opportunity to review the way we have been doing things.

This feature takes a look at the reviews that will determine how we do business in time to come.

HAL undergoes an overhaul Australia’s peak industry marketing and

Many organisations have submitted their

research body, Horticulture Australia Limited

thoughts. Australia’s six Central Markets, under

(HAL), has been undergoing a major review

the Australian Chamber of Fruit and Vegetable

after 12 years of operation.

Industries banner, have also made a submission.

HAL is the body that handles the grower’s

It says that the general view is that HAL could

levy monies for 43 horticulture groups, with

be much more proactive in engaging with the

up to one third of the funds collected going

Market Wholesaling sector of the industry.

on its overheads.

The submission said much more could

The organisation is complicated, the

be done to engage in the provision of

horticulture groups involved are leading

information, particularly in relation to

from the bottom up and there is confusion as

marketing programs and initiatives and

to roles, results and questions as to whether

relevant research outcomes for use by

it is offering a big enough bang for the levy

wholesalers and independent retailers.

payer’s buck.

It suggested the Central Markets could

Forums have been held all over Australia

act as an effective conduit in passing the

with grower organisations doing their best to

information on to independent retailers,

send along a representative but finding that

the food service industry, or even back

horticulture producers themselves, despite

to growers, and “this relationship is very

numerous communications, lacked the

underutilised”, it said.

interest or understanding to attend.

More of the HAL submission and additional

Stakeholders, such as levy payers,

comments from other organisations can be

growers, producers of horticultural

found at http://www.acilallen.com.au.

commodities, research providers and industry representatives, were also asked to participate in an online survey.

Six options were put to the industry and received with varied reaction, including an unpopular suggestion to close HAL, which would mean levy and tax payer funds would not be placed back into the industry.

The review is due to be completed in May.

15

White Paper aims to boost productivity The Australian Government has commissioned a White Paper to boost agriculture’s productivity and profitability. A taskforce has been established to prepare the White Paper and conduct the consultation.

to comment by Monday, 17 April 2014.

The Agriculture Competitiveness White Paper will consider issues including food security, improving farmgate returns, debt, drought management, supply

Brisbane Markets Limited has met with taskforce

chain competitiveness, investment, job creation,

members to discuss the document from the wholesale

infrastructure, skills and training, research and

sector’s perspective.

development, regulatory effectiveness and market access.

On 6 February 2014, the Minister for Agriculture, the

The terms of reference are available

Hon Barnaby Joyce MP, released an issues paper on

at agriculturalcompetitiveness.dpmc.gov.au.

Agricultural Competitiveness and others are also asked

Pressing the flesh in Canberra Brisbane Markets Limited Chairman Tony Joseph and CEO

Discussions centered on the longstanding, unworkable nature

Andrew Young have been pressing the flesh in Canberra during

of the Code and the wholesaling sector’s support for having

a recent Federal Government sitting to raise their issues over the

documented terms of trade which were meaningful, and more

industry’s restrictive mandatory Horticulture Code of Conduct.

importantly, workable.

They were joined by Fresh State’s CEO John Roach, from

It was also highlighted that in the seven years since the Code

Melbourne Markets and Freshmark’s David Whiteman, of

was introduced that there had been an ongoing record of very

Sydney Markets to speak one-on-one with the people in

few grower complaints.

decision making roles so they better understand the anti-

The delegation called on the Federal Government to show the

competitive nature of the legislation.

industry leadership by repealing the existing Horticulture Code

Meetings were held with Federal Minister for Small Business

and to invite the wholesaling sector’s national representative

Bruce Billson, Parliamentary Secretary to the Prime Minister

organisation, The Australian Chamber of Fruit and Vegetable

Member for Kooyong, Josh Frydenberg and with advisors for the

Industries Ltd, to work with the growing sector representatives

Federal Agriculture Minister Barnaby Joyce.

to develop a new, workable and commercially based document.

Reviewing horticulture’s statistics

Reviews to watch out for There are a number of reviews coming up that Brisbane

A long overdue National Agricultural Statistics Review is

Markets will be involved in commenting on in an attempt

underway to supply the horticulture industry with more

to cut the red tape currently creating an anti-competitive

accurate and reliable data to benchmark its progress

environment for wholesalers and their growers:

and plan future growth.

A regulation impact statement will be produced

The public comment phase finished in February.

mid year for a Food and Grocery Code of Conduct

It’s a joint project between the Australian Bureau of Statistics (ABS) and the Australian Bureau of Agricultural and Resource Economics and Sciences (ABARES).

It seeks to identify opportunities to improve the system and develop a framework for ongoing assessment, coordination and governance of information needs into the future.

The Review report will be made available to the public via the ABS website although a release date is not yet publicised.

that dictates the way Coles, Woolworths and the Australian Food and Grocery Council balance out relationships between retailers and suppliers.

Terms of reference are being drafted to review the National Competition Laws and Policy, the first in more than 20 years. The ‘root and branch’ review will help identify ways to build the economy and promote investment, growth and job creation.

Tackling business disputes: Prevention or cure?

BY BRISMARK GENERAL MANAGER GAIL WOODS

As with fresh produce, sometimes there is no cure for a business relationship gone bad, but perhaps there are ways to salvage what you have and put in place methods to ensure whatever went wrong does not happen again.

Communicate to avoid disputes

Take a realistic look When disputes do arise, it is easy to get caught up in the frustration of the situation and demand action of the other person before fully considering the circumstances.

Often this can result in a loss of the

Communication issues arise at the

relationship or benefit to the business,

heart of many business disputes. When

not to mention the additional time, cost

making arrangements for your business

and stress.

the following three factors can save a lot of time, money and frustration: • Clear arrangements: Make sure you

To reduce or avoid this outcome, ask yourself some simple, grounding questions before

both have the same understanding of

escalating the issues any further:

the agreement and keep good records

• Why did this dispute arise?

• Keep consignment notes

• What is the real issue in dispute?

• Document discussions

• What outcome do you want?

• Finalise a written terms of trade

• How would the other person see it?

that clearly sets out each other’s expectations • If you are unsure, seek clarification to

Specific avenues for horticultural disputes

make sure both parties are clear on

Talking through these

any issues that arise.

issues and the options

• Realistic commitments: Only promise what you can deliver on.

available to you with a dispute resolution professional can be useful.

• Regular contact: A simple telephone call or email updating the other party regularly can prevent warped expectations.

Got a red hot issue?

1800 631 002 Freecall 24 hours Brismark’s dispute resolution service is just a phone call away.

17

industry Horticulture Mediation Advisor help Not all wholesale markets have as sophisticated Dispute Resolution Service as Brismark’s.

On a national level, the office of the Horticulture Mediation Adviser and the Produce and Grocery Industry Ombudsman has been set up to assist in industry dispute resolution.

For those within the horticulture industry who are dealing with wholesalers under the Horticulture Code of Conduct, and there is a horticulture dispute requiring some assistance, you are able to use its services.

face-to-face or telephone mediation.

Brismark’s Dispute Resolution Service

Mediation is a negotiation process with a neutral third party that can

Brismark operates a confidential free

help you come to a commercial agreement that both of you can live with,

Dispute Resolution Service, specifically

without the time and cost of court or other processes.

designed to investigate issues raised by

Straightforward disputes may be able to be resolved over the telephone at no charge, or a simple $50 application fee can proceed the dispute to a

Stephanie Papapavlou is the Assistant Mediation Adviser at the Horticulture Mediation Adviser’s Office and the Assistant Ombudsman at the Produce and Grocery Industry Ombudsman’s Office.

For further information, contact Stephanie on 1800 206 385 or visit www.hortcodema.com.au or www.produceandgroceryindustryombudsman.com.au for more information.

growers and others who feel they have a dispute to be heard regarding their business in the Market.

Most cases are resolved at this level and recommendations are made to help avoid future difficulties occurring between the parties.

Brismark General Manager Gail Woods said there is one major tip that growers and wholesalers should follow in any dispute process: Clearly present your case in a logical manner with the best paper evidence possible.

She said that this may include the use of consignment notes, documented discussions with the wholesaler and especially any written terms of trade you may have.

Brismark’s Dispute Resolution Service is a free call on 1800 631 002.

Industry news bites National primary industries meeting scrapped The Standing Council on Primary Industries (SCoPI), which brought together the state, territory and federal agriculture ministers for regular meetings, was scrapped in December.

The Council of Australian Governments (COAG) agreed to “streamline” its 22 councils to just eight.

None of the remaining eight standing councils is focused on agriculture or primary industries.

Bananas industry healthy Australia’s banana industry has returned to pre-Cyclone Yasi levels of economic activity, making an annual economic contribution of about $1.1 billion and generating almost 10,000 full-time jobs, according to new industry research.

The research, based on industry levy information and landmark industry analysis, shows the banana industry has an estimated farm gate gross value of production (GVP) of $480 million annually.

Other figures show Australia is producing 341,000 tonnes of bananas each year, based on production in the 2013 financial year, up from 310,000

Walnuts Australia wins National Export Award Walnuts Australia has won the agribusiness category at this year’s Australian National Export Awards.

The Australian National Export Awards is a national program that recognises and honours Australian companies engaged in international business who have achieved sustainable growth through innovation and commitment.

This success follows on from Walnuts Australia’s national win last year in the Emerging Exporter category.

tonnes in the pre-Cyclone Yasi 2010 financial year.

Real pressure for vegie growers New figures released by Australian Bureau of Agricultural and Resource Economics and Sciences (ABARES) have highlighted the real cost pressures vegetable farmers are facing.

An annual survey released in February suggests the average farm income in the 2012/13 season dropped almost 40% because of rising costs, lower returns and weather disruptions.

Horticultural industry group AUSVEG says the massive drop in average annual net cash income to a dismal $103,000 reflects is troublesome but not unexpected news. It said it’s important to know that there are Australian vegetable growers out there who are doing it tough.

19

Industry news bites New Mango Industry Advisory Committee The Australian Mango Industry Association (AMIA) has changed the composition of its industry Advisory Committee, the body that recommends to Horticulture Australia Limited on the direction of levy investment and expenditure.

As of this year, the members now comprise: Rod Dalton, Independent Chairman; Christine Hawkins, Independent Officer; Joe Moro, Chairman of Mareeba District Fruit and Vegetable Growers Association;

Electricity price hikes to affect growers Queenslanders are about to pay more for their electricity and there is industry concern the added financial pressure will place some growers into financial crisis.

The Queensland Competition Authority (QCA) has released a Draft Determination on electricity prices for the 2014/15.

It recommends that the transitional tariffs used for irrigation and other farm activities should rise by 15 to 16.3%.

QCA is required to publish its Finale Price Determination by 31 May 2014.

Ross Maxwell, Chairman, Northern Territory Mango Industry Association; Tim Elliot, mango grower/packer; Gavin Scurr, AIMA chairman and Robert Gray, AIMA deputy chairman.

Lockyer Valley processing plant plans A private company in the Lockyer Valley is pushing

The project is expected to create about 50 to 75 jobs

forward with plans to build a $40 million vegetable

initially, with projections that will increase.

processing plant in south-east Queensland’s Lockyer Valley, having given up hope of any government funding.

Lockyer Farmers United was formed in 2011 when food manufacturer Heinz decided to stop processing beetroot in Australia and move about 300 jobs to New Zealand.

The company will start by processing beetroot and there are plans to process about five different types of vegetables within the first year of operation.

Lockyer Farmers United was going to ask government for money to build the facility, but will now go to the market to find investors.

A development application for the factory, to be built near Grantham, with Warrego Highway access, is with Lockyer Valley Regional Council.

The company hopes to be turning the first sod to build to the 6,000-square-metre factory at Grantham in Queensland within three months.

The plan is for an operation that will be cash flow positive within two years and owned outright by the decade within 10 years.

Cyclones, missing mangoes and more rain needed

BY SARAH SIMPSON, BOWEN GUMLU GROWERS ASSOCIATION

Like much of Australia, by the beginning

The aim is to raise awareness of the

of March, Bowen was wondering where

employment options in the local industry

all the rain had gone.

as well as career pathways into the

Bowen received some heavy rain fall in late January from cyclone Dylan, however not as much as what was originally anticipated as it passed on the southern

industry. Through this program we hope to create awareness and promote the horticulture industry to our local schools and community.

side of the region, taking much of the

As many are probably aware, we recently

heavy falls with it.

lost our beloved Big Mango. While now

There were high concerns held by many in the township of Bowen, with the cyclone predicted to hit at the same time as a king tide. Fortunately Cyclone Dylan hit a lot earlier than predicted which reduced the threat of a storm surge.

The lack of rainfall has left many wondering if we will get a good enough

it has been returned, a bit worse for wear, we found the coverage that this stunt received quiet extraordinary, with news channels across Australia and international picking up the story.

This stunt has most certainly raised the profile of Bowen’s local mango industry and well and truly put Bowen on the map!

rainfall for the season and avoid water

Planning has also begun for our 2014

restrictions. As this column is written, a

Gala Night which will be held on Friday,

low is sitting in the Coral Sea with hopes

13 June, 2014.

that this will bring some falls to the region in the coming days.

The region is starting to prepare for

BGGA is looking forward to this event and the opportunity to showcase our local region.

the season, with ground preparations underway, plastic going down as well as some of the first plants going into the ground.

In 2014, BGGA will be engaging with local schools to implement a schools program.

This will be implemented by our Regional Workforce Development Officer, Bianca Fullarton.

The program includes teacher and student tours, vegetable growing and poster competitions as well as teacher resources.

Manager of Queensland Seedlings, Ian Chapman, taking students from Proserpine State High School for a tour around the seedling facility in Bowen.

21

Bundaberg hosts political farm tour

BY PETER HOCKINGS, BUNDABERG FRUIT AND VEGETABLE GROWERS (BFVG)

Like many other organisations, Bundaberg Fruit and Vegetable

Together with one of our region’s State Members of

Growers Cooperative Ltd (BFVG) has always strived for strong

Parliament Stephen Bennett, the Member for Burnett,

representation in the interest of the industry, and to increase

BFVG and industry representatives met with:

the consumption of horticultural products.

• The Hon. Barnaby Joyce, Minister

I believe because of our combined efforts, the industry is starting to see renewed interest from governments and consumers.

In both industry representation and consumer appreciation,

for Agriculture • The Hon. Luke Hartsuyker, Assistant Minister for Employment • The Hon. Darren Chester,

this year looks to be another extremely busy year for BFVG

Parliamentary Secretary to the

and the Wide Bay Burnett Horticulture Industry.

Minister for Defence

The list of potential promotional events to attend has grown significantly. However, rather than BFVG participate directly, we will be exploring the potential of other mediums that are gaining popularity among consumers.

Although our approach has changed a little for the year

• The Hon. Michael McCormack, Parliamentary Secretary to the Minister for Finance • Senator Barry O’Sullivan, Queensland Senator • Queensland Senator-elect Matthew Canavan

ahead, we have not lost sight of the main game – to

• Several Ministerial Advisors and Chiefs of Staff.

increase consumer appreciation and consumption,

This meeting originated with a request from the Deputy

therefore bolstering the viability of producers and the

Prime Minister’s Office, the Hon. Warren Truss MP and

horticulture supply chain they rely on.

Keith Pitt MP, Member for Hinkler.

What a cracker of a start to the year for industry

This opportunity highlights that our industry is being

representation and advocacy!

taken seriously, and is now receiving due attention for its

Early February saw BFVG collaborate with local horticulture

significant contribution to Australia’s economy.

representatives to host a farm tour and constructive

BFVG also presented a briefing package to each dignitary,

discussions with several senior Members of Parliament.

highlighting our commitment to work constructively with government and other industry organisations in seeking solutions to the many industry challenges.

Some of these challenges include the rising costs of production, the burden of proof resting with employers/ business owners, the Horticulture Code of Conduct, Country of Origin labelling, Market Access, Biosecurity and the reduced capacity to protect crops in-field.

I sincerely thank Farm Fresh Fine Foods and Macadamias Australia for hosting this event, and also to the BFVG grower representatives who admirably represented the industry and its true potential.

From left, Andrew Gerry, of Farm Fresh Fine Foods, Assistant profiles the industry to Federal parliamentarians r for Minister for Employment Luke Hartsuyker, Membe y Joyce.

Hinkler Keith Pitt and Agriculture Minister Barnab

BFVG aims to continue building these relationships at this level to ensure the industry is well represented, and that solutions are implemented to ensure horticulture businesses are afforded the opportunity to remain viable.

Caution

All types of diabetes can harm your heart, blood vessels, nerves, eyes and kidneys.

Being informed and diagnosed early can help prevent these complications.

To find out if you are at risk of type 2 diabetes and what to do next, go to:

www.diabetesqld.org.au

export

23

Government changes unnerve our exporters Recent redundancies in the Federal Department of Agriculture have heightened concerns for Queensland’s exporters and growers about how service levels will be maintained.

The issue became a hot topic of discussion at an Australian Horticulture Exporters Association (AHEA) forum held at Brisbane Markets in February, to put the concerns to the department heads for explanation.

AHEA Executive Director Michelle Christoe said she had received many emails leading up to the workshop and had collected a range of issues that were discussed to find answers as to what was rumour and what required urgent attention.

Up to 20 industry guests discussed their issues ranging from day-to-day

Government representatives, grower associations and exporters mingle at the Australian Horticulture Exporters Forum, held at Brisbane Markets in February.

service delivery issues, costs, government inspectors lacking proper resources, timing issues and increased red tape that holds up shipments and causes frustrations.

Director of Plant Services Group, Carlos Solorzano assured the group that the recent redundancies may mean the transfer of the call centre away from South East Queensland into Victoria but services would still be consistent.

AHEA will be following up with the Department to clarify the ongoing issues and provide up to date information to its members.

Fruit fly research tip of the iceberg Queensland Department of Agriculture,

She told attendees at an Australian

and must be researched individually

Fisheries and Forestry’s Pauline Wyatt

Horticulture Exporters Association

until a 100% solution is found.

has told an exporters forum that fruit fly

(AHEA) forum held at Brisbane Markets

could be a much larger impediment to

in February that the banning of some

market access than first thought.

chemical treatments in recent months

Queensland has concentrated on

has meant methyl bromide protocols are

understanding how to control the

being researched but there was a long

Queensland fruit fly and Western

way to go.

Australian authorities examine the

Major horticulture industries at

Mediterranean fruit fly variety.

risk from fruit fly outbreaks in

However she said there are more than

Australia are the citrus, pome,

250 other varieties of concern and

stonefruit, grape, berry, tropical

Australia’s trading partners could soon

fruit and vegetable industries.

be asking for information on up to

Vegetable produce includes

seven of these species, four of these

tomatoes, capsicum, chilli and

already found on commercial fruit

eggplant.

supplies.

Each fruit and vegetable category reacts differently to the treatments

Fruit flies do about $28 million worth of damage each year to Australian horticulture.

line Wyatt (left) Fruit fly researcher Pau ’s Senior Trade land ens Que h wit aks spe r a recent afte ez Gom th Edi Officer e Markets. ban Bris at m foru r’s exporte

business The five pillars of business success

BY ANDREW MALINS – AFFINITY ACCOUNTING PLUS With the right tools and advice you can

• Your plan will also need to align with

grow your business successfully. It is

your business, family and lifestyle

possible to continually increase your

aspirations.

profits for several years by first building some key foundations.

• Also make sure that your plan has adequate mitigation strategies to cope

Good Management can produce organic,

with changes – both during the good

steady business growth but you will also

times and the bad.

need to look at updating and refreshing your business with some basic Growth Building techniques.

Whether you prepare your Business Plan yourself or you use a business professional for an outside view,

We have found the following five

remember that the thinking that goes

foundational steps to be the most effective

into a plan is as important as the

and sustainable in terms of business growth.

document itself.

1. Work towards your vision

2. Be clear about your differences

The first step in planning is to understand

Businesses often have a product or

where your business is currently and

service that they believe people will think

where you would like it to be. When

is great quality and love but quite often

making your plan:

this is not enough, if potential customers

• Make your plan simple (even if it is just one page, everything needs a beginning).

• Make sure your plan is always in view

don’t understand why they should choose your business they will judge on price alone.

If growth is important to you and your

and not just ‘in your head’ or ‘in the

business, you will need to ask yourself:

bottom drawer’ – the key to success is

• Why are we different?

to continually self check against your

• Which of my customers will value this

goals and objectives.

• Try to stick with one vision to set yourself a realistic target, having too

difference?

3. Build good business systems

many visions on where you would like

Good business systems can improve

to be will often detract from the real

efficiency, sometimes up to as much as

purpose.

30%! If there are no systems in place, you

• Make sure that your plan includes goals; also include the steps that need to be taken in order to achieve those goals.

just simply have a job with overheads.

25

It is important to put systems in place before growing your business. Many businesses fail as they expand because their systems are inadequate.

• You should start with an Organisation Chart.

• Track the progress from the first contact you have with your customer to when your customer makes their payment so that you can try to understand where you may be able to value-add to the customer.

• Identify your major business operations and create templates for these activities.

• Ensure that your team is trained on how

Tips to plan for Business Growth • Set a vision for your business – What do you imagine your business to be like in five years’ time and how will this fit in with your lifestyle?

• Know your points of difference – These are invaluable because sometimes word of mouth is just not enough.

• Build good systems and processes – Businesses cannot growth without adequate systems in place to cope and may limit your growth opportunities.

• Teach your Team how to use the systems – if the system is not followed then you don’t have a system.

to use the systems competently.

4. Align your team with your business Motivating your team to show that your success is their success too is very important.

If your team is aligned with your business, they will want success as much as you do and will be just as committed to this goal.

Formalise your team’s roles to give them a better understanding of the tasks that they are responsible and accountable for.

FINDING IT HARD IN THIS TOUGH MARKET?

DO YOU REALLY KNOW HOW WELL YOU’RE PERFORMING?

5. Stay on target with your Growth Strategy Running a business can sometimes be a lonely job. You need to establish a way of holding yourself to account if you have made a conscious effort to grow your business.

Talking to other business owners, joining a business peer group, seeking advice

At Affinity Accounting Plus: » We understand how to maximise the capabilities of the industry's choice of software, FRESH. » We can streamline your administration, to give you faster reporting and access to results. » We are more than just accountants, we are financial planners, business developers and superannuation experts.

Affinity Accounting Plus have extensive experience in the industry and are based in Southgate East Commercial Centre at Brisbane Markets, Rocklea.

from a professional advisor or creating your own ‘board’ of trusted people are all invaluable ways of helping you to keep on track to achieve your goals.

With your personal investment often at stake, growing a business can often be a very daunting and risky experience.

Start your growth journey by first creating a Mission Statement; something you are passionate about.

07 3725 6100 | WWW.AFFINITYPLUS.COM.AU PO BOX 399 BRISBANE MARKET Q 4106

business It’s how you handle conflict that matters

BY SAL TRUJILLO, BRISBANE MARKETS LIMITED HUMAN RESOURCES MANAGER Conflict in any business can have varying

Leaders need to recognise this conflict-

results depending on how effectively it is

causing behaviour and take steps to

managed and handled.

control it.

A good approach is to prevent it from

Criticise effectively

taking place within your organisation or

Pointing out mistakes and critiquing

department. Leaders can, infact, adopt several strategies:

others work is a task which leaders have to execute effectively.

Communicate Effectively

It is therefore essential to provide

Many conflict situations arise due to poor

practical suggestions for improvement

communication in the workplace.

with a genuine intention to support and

To avoid misunderstandings, all leaders

guide the staff member.

must work on their communication skills

Be tolerant of others

including listening and speaking. It is

Arguing does hinder the communication

critical to convey the need for clarity in all discussions.

Provide as much relevant information as you can

process and can result in over-reactions or someone losing their cool.

It is better to try to understand the stance, consider the facts and apply your

Keeping staff members informed assists

interpersonal and negotiation skills.

in minimising the possibility of creating

Demonstrate with actions not words

tension amongst staff members.

Withholding information can encourage rumours and hostility.

Leading by example is critical. Leaders can preach an honest, open and friendly working environment but if they are

Avoid untruths

unable to meet such expectations the

Behaving in a nonthreatening behaviour,

chances of creating conflict can increase.

and adopting an honest and open approach

Deal with conflict at its early stages

is a good strategy in discouraging fear of

If conflict does arise, you should

intimidation which can make people feel defensive.

Fostering an organisational culture of openness and honesty will prevent small issues getting out of control.

Do not threaten or demand work of others Refrain from making personal attacks on people, judging other’s work in public and belittling others achievements.

confront it head on by discussing the issue with the person involved.

Support, cooperation and a genuine desire to solve conflict is necessary in reaching a win – win situation.

Because your business matters... there’s Brismark Brismark is committed to Brisbane Produce Market, the Central Market System and the Horticultural Industry. We are dedicated to serving Brisbane Produce Market’s people and their businesses.

We offer excellence in representation and service including: • The Brismark Credit Service • Debt Recovery Solutions • Training • Fresh Test • Quality Assurance/HACCP • Recruitment Service • • • •

Industry representation Human resource management Industrial Relations Advisory Service Workplace Health and Safety

To find out more please visit www.brismark.com.au Fresh Centre, Brisbane Markets, 385 Sherwood Road, Rocklea, Qld 4106 PO Box 70, Brisbane Markets, Qld 4106 Tel: (07) 3915 4222 | Fax: (07) 3915 4224 Email: admin@brismark.com.au

retailing Exhibiting at Fine Food Queensland It’s about time that Queenslanders understood that fruit and vegetables make the best fine food so Brisbane Markets is doing its bit to spread the message.

Fine Food Queensland is a biennial event which takes place at the Brisbane Convention and Exhibition Centre and attracts more than 6,500 key buyers and decision makers from the food service, hospitality, retail and general food industries.

Brisbane Produce Market along with wholesalers and provedores that sell into the food service industry, So Crisp United Organics, Infruit Provedores, and Oz Grown Wholesalers will be attending this event.

The large 90m² display area is in a prime location at the major entrance, with information about the Brisbane Produce Market; along with fresh produce on display and product sampling.

Brisbane Produce Market will also sponsor the ‘Juice and Smoothie Competition’ and be a part of a panel session ‘The Door is OPEN: are you ready for business?’.

The event is at the Brisbane Convention and Exhibition Centre from 13-15 April 2014.

To find out more or to register to attend the event visit www.finefoodqueensland.com.au.

How do you like them apples…?

Brisbane Produce Market is developing a marketing campaign for its registered independent retailers to engage with new and existing customers through a ‘scratch and win’ competition.

Customers can win instant prizes including Aussie apples and/or $5 off their next instore purchase, as well as go into the draw to win the major prize of $1,000 worth of fruit and vegetables.

The campaign has been designed to encourage customers to shop at their local greengrocer; encourage repeat business and customer loyalty; and increase awareness and consumption of seasonal produce.

The campaign will run for six weeks starting at the end of April 2014.

To find your local greengrocer visit www.brisbanemarkets.com.au

$1000G ITN W UIT & VE WOR H OF FR Howu do yo m like thse... apple CH SCRATIN! &W

Howu do yo m like thse... apple SCRATC & WIN!H

ENTER YOUR

E AT...

UNIQUE COD

arkets.com.au ons.brisbanem

competiti

INSTANT PRIZE your chance to win Scratch the 3 panels for

that prize Match 3 symbols to win

See reverse for how to play

ly

and conditions that app

kids

29

Kids Go Fresh & Healthy 2014 is set to be another busy year for Kids Go Fresh & Healthy, the Brisbane Produce Market’s school education program, with the first half of the year already fully booked.

The program targets primary schools within a one-hour drive from the Markets, and delivers a healthy eating message to students.

Kids come away knowing how many serves of fruit Kids Go Fresh & Healthy Brisbane Produce Market’s a with some curious She e Jan ter sen program pre re. mo w students wanting to kno

and vegetables they should be eating each day, and they are also encouraged to taste-test some different fruit and vegetables.

Kids Go Fresh & Healthy presenter, Jane Shea, said the focus was to get the children taste-testing vegetables.

The Kids Go Fresh & Healthy presenter also visits the

“It’s surprising how many children tell me that they don’t

nearest participating greengrocer to the school to

like eating this or that, but when all their friends are trying

purchase a bag of fresh produce for the presentation,

it, they’ll give it a go. It’s great when they find out they

and the greengrocer is promoted to parents through a

actually do like something that they initially thought they

take-home goodie bag.

didn’t,” Ms Shea said.

The Kids Go Fresh & Healthy program is free for schools to

“The school presentations are also a positive environment

participate, and bookings for the second half of the year

to expose children to different foods and tastes.

can be made via the Brisbane Markets website

“They’re amongst their peers, we keep it fun and lively,

www.brisbanemarkets.com.au.

and if they don’t like something, it’s not a big deal.

We do encourage them not to give up on something.

Most people can remember a food they didn’t like as a child, but now love as an adult,” she said.

The program is sponsored by Australian Bananas, which provides the students with a pencil case, and a large box of bananas for the students to share.

Teaching at Moo Baa Munch AgForce Queensland partners with Corinda State High School each year to host ‘Moo Baa Munch - getting down to the farm’, a fun, educational and interactive event for both school students and families.

This year’s theme was ‘farm to fork’.

Brisbane Produce Market was approached to present the Kids Go Fresh & Healthy sessions to primary school students.

For the first time, the team presented to secondary students and discussed career opportunities within the horticulture supply chain.

Moo Baa Munch was held from 26-30 March 2014.

events APRIL

13–15 APRIL FINE FOOD QUEENSLAND Brisbane Convention & Exhibition Centre, Qld Contact: Email finefoodadmin@divcom.net.au, visit www.finefoodqueensland.com.au or phone 03 9261 4500 Some 6,500 visitors will be inspired by 250 exhibitors - the perfect mix of Queensland’s own world class producers, alongside the best food, drink and equipment suppliers from around Australia.

11-16 May

19-21 June

13TH ANNUAL PRODUCE EXECUTIVE PROGRAM Mt Eliza Centre for Executive Education, Vic

2014 AUSVEG NATIONAL CONVENTION, TRADE SHOW AND AWARDS FOR EXCELLENCE Cairns Convention Centre, Qld

Contact: Anita Pike at apike@streamwise.com.au or phone (03) 8640 0947.

Contact: Email convention@ausveg.com.au, visit www.ausveg.com.au/convention or phone (03) 9882 0277.

Intensive training program for top managers and key decision makers in the Australian and New Zealand produce industry with leading speakers and moderators.

28-30 May

18 APRIL

ASIAFRUIT MARKET INSIGHT Hangzhou, west of Shanghahi, China

PUBLIC HOLIDAY – GOOD FRIDAY

Contact: www.asiafruitmarketinsight.com

21 APRIL 24–26 APRIL

Networking opportunities for businesses wanting to trade with China, offering introductions to local fresh produce professionals along with 300 international participants.

FRESH PRODUCE INDIA Pune, India

JUNE

PUBLIC HOLIDAY – EASTER MONDAY

National vegetable convention that will include an extensive trade show, awards for excellence and a conference program that focuses on the political and growing issues surrounding vegetable farming.

22-25 June FOODPRO 2014 Melbourne Convention Exhibition Centre, VIC Contact: Email foodproexpo@divcom.net.au, visit http://www.foodproexh.com/ or phone (03) 9261 4500.

The Asia Pacific’s major food manufacturing event, held once every three years, with information from food machinery to food science and food packaging.

Contact: email marija@fruitnet.com or visit www.freshproduceindia.com

9 June

India’s only fresh produce conference with a program that focuses on the recent changes within India and provides networking opportunities.

PUBLIC HOLIDAY – QUEENS BIRTHDAY

13 June

25 April

PMA FRESH CONNECTIONS 2014 Viaduct Events Centre, Auckland, New Zealand

BOWEN GUMLU GROWERS ASSOCIATION ANNUAL GALA DINNER TBA Venue, Bowen

Contact: (03) 9320 8692, info@ pmafreshconnections.com.au or visit www.pmafreshconnections.com.au

Contact: Sarah Simpson on (07) 4785-2860 or email IDM@BowenGumluGrowers.com.au.

An annual conference that draws the fresh produce industry together to expand its networks and learn from the key movers shakers of the Australasian fresh fruit, vegetable and floral industry and those of the future.

PUBLIC HOLIDAY – ANZAC DAY

MAY

2 May 2014 QUEENSLAND STRAWBERRY ASSOCIATION CONFERENCE DINNER Sunshine Coast Function Centre, Caloundra, Qld Contact: Jennifer Rowling on (07) 5474 0374, 0438 752 177 or email office@qldstrawberries.com.au The event is an annual get-together for the Queensland strawberry industry with keynote speakers and an opportunity to meet suppliers and key industry wholesalers.

An annual night of entertainment, networking, wine, food and dance that draws the growers and industry suppliers from across the State.

19 June AUSVEG REVERSE TRADE MISSION Brisbane Markets, Rocklea, Qld Contact: Hayden Moore on hayden.moore@ausveg.com.au or phone (03) 9882 0277.

Tour of Brisbane Markets and meeting with exporters for 40 delegates from Hong Kong, Japan, Singapore and Malaysia.

24-26 June

Public holiday closures Brisbane Produce Market will be closed on all public holidays during the Easter period, Anzac Day and the Queen’s Birthday holiday.

For further information on fresh produce deliveries and purchases, please contact your wholesaler or check trading hours on line at www.brisbanemarkets.com.au

R

O F

Marketkitchen !

E

H

IR

COMMERCIAL KITCHEN, TRAINING ROOM & MEETING ROOM FOR HIRE

PERFECT FOR...

• Product Launches • Customer Presentations • Cooking Demonstrations • Training/Team Building • Catering

Fresh Centre, Brisbane Markets, 385 Sherwood Road, Rocklea www.brisbanemarkets.com.au admin@brisbanemarkets.com.au (P)07 3915 4200 (F)07 3915 4291

Toyota Material Handling is the forklift leader in Australia’s fresh fruit and vegetable markets.

1. Proven performers in the fruit and vegetable markets environment 2. New and used forklift purchase, rental or lease options 3. Superior service and parts back-up and support 4. Massive range with Toyota Material Handling’s world leading products 5. Flexible finance deals through Toyota Finance 6. Stability of dealing with the world’s largest forklift company

To make the smart choice and discover how Toyota Material Handling can make a difference to your operations, contact your local branch.

Hand Pallet Trucks

Power Pallet Trucks

Order Pickers

Walkie Stackers

Toyota Material Handling offer • New Sales • Pre-owned • Rentals • Finance • Service and Parts

Reach Forklifts

Battery Counterbalance

1800 425 438 www.toyotamaterialhandling.com.au

Engine Counterbalance

Skid Steer Loaders