IPAA NSW Learning Framework Curriculum Our Curriculum mapped Mapped to the NSW Public Sector Capability Framework
IPAA NSW
Building public sector capability
Contents IPAA NSW - Building public sector capability .......... 2 • About IPAA NSW Learning at IPAA ...................................................... 3 • Why choose us? • Learning customised for you A-Z of courses .........................................................
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Courses by capability • Personal attributes............................................... 5 • Relationships........................................................ 6 • Results.................................................................. 7 • Business enablers................................................ 8 • People management............................................. 9 • Occupation specific............................................... 10
About IPAA NSW The New South Wales Division of the Institute of Public Administration Australia (IPAA NSW) is the not-for-profit professional association for people who work in or with the public sector. Our mission is to build the capabilities and connections of our members and support the advancement of the NSW public sector. We work hard to advance the profession of public administration. IPAA understands the common and unique aspects of working in the public sector and provides a wide range of services to assist our community in building their personal and professional capabilities. Our services include: • Membership – Membership is open to any individual passionate about their career and about the professionalism and reputation of the public sector in NSW. • Learning and Development – We bring together contemporary learning theory and design expertise in developing courses and curriculum to suit the individual needs of clusters and agencies as well as the wider sector. • Events – We deliver a range of high quality events ranging from influential international speakers to intimate executive leadership events, bringing the latest thinking and innovation in public administration. • Ignite – Our weekly thought leadership newsletter, Ignite, provides content that explores and challenge ideas about public administration. IPAA NSW occupies a unique position in the public sector landscape. We work to address public sector capability gaps and drive a consistent fundamental set of skills and capabilities. Our program of activities and publications provides exposure to cutting-edge ideas and best practices. We provide networking opportunities to meet public sector leaders and colleagues from across Government and other sectors and support our members and customers to build and extend their professional network. Find out more about how we can support you at www.nsw.ipaa.org.au
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Learning at IPAA
Flexible. Accessible. Innovative. Relevant. Why choose us? Trusted learning partner As the professional association for the NSW public sector, we have been providing public sector-focused learning and development services for more than 80 years. We ensure that our learning content and strategies reflect both the 70:20:10 model of learning and the common and unique aspects of working in the public sector. Learning mapped to the NSW Public Sector Capability Framework Our short courses, programs and qualifications are selected and developed based on evidence from the public sector, including the NSW Public Service Commission State of the Sector reports. We collaborate with the sector to ensure our course content specifically addresses the capabilities and behaviours from the NSW Public Sector Capability Framework. Expert facilitators and learning providers Our facilitators are discipline experts and have been engaged because of their expertise in the sector as well as their knowledge of contemporary learning strategies. All learning providers are selected through a rigorous process involving a panel of representatives from the NSW public sector.
In-house learning for your needs IPAA NSW brings learning directly to your workplace through our customised in-house courses and programs. This agile, cost efficient and highly regarded solution enables you to design learning to achieve team, agency and cross-agency capability development. Our entire curriculum can be customised to meet your learning needs and delivered at a time or location of your choice.
Existing IPAA NSW courses can be amended and combined to develop a course appropriate to your requirements, or we can assist you to develop your own bespoke course. If your organisation has a specific capability framework, our IPAA NSW learning team can further tailor courses and learning experiences to meet it. We can also utilise technology to bring geographically dispersed learners together or to provide blended learning options.
Value for money IPAA NSW is a not-for-profit professional association and is committed to providing learning and development opportunities that benefit the sector. We negotiate fair and cost effective pricing on the sector’s behalf. Accessible learning curriculum IPAA NSW offers more than 70 topics and courses across a range of learning modes. We use our digital learning platform to enhance classroom experiences, to deliver blended and virtual learning programs, and online self-paced programs. Workplace learning We specialise in bringing learners together so that learning continues beyond the classroom and into the workplace through structured experiences, online networking and peer learning.
Did you know? That IPAA NSW is on the following NSW Government panels: • SCM0005 Performance and Management Services Scheme • SCM0020 ICT Services Scheme • DI-FSO-16-941 Capability Training sub-panel.
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A-Z of courses
Choose from public or in-house programs • Advanced Diploma of Procurement and Contracting • Advanced Diploma of Procurement and Contracting (Online) • Advanced Diploma of Program Management (Online) • Advanced Facilitation Skills • Advanced Policy Development • Allocating and Managing Your Budget • Analysing and Solving Problems • Analysing Financial Reports • Applied Project Management • Behaving Ethically in the Public Sector • Build a Practical Service Level Agreement • Building a Credible Business Case • Building and Sustaining Resilience • Business Acumen for the Public Sector • Communicate with Confidence • Complaint Handling Excellence • Contract Management Essentials • Contract Negotiation Skills • Customer Service Engagement • Customer Service Excellence • Customer Service Leader • Customer Xperience Essentials • Deliver Results at Meetings • Diploma of Government • Diploma of Leadership and Management (Online) • Diploma of Project Management (Online) • Diploma of Project Management • Diploma of Procurement and Contracting • Diploma of Procurement and Contracting (Online)
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• Drive Your Career • Effective Performance Conversations • Effective Procurement Capabilities • Effective Program Evaluation • Essentials for New Managers • Ethical Leadership • Ethics in Practice • Expanding your Leadership Capabilities • Finance Essentials for NSW Government • Finance for Non-Finance Professionals • Fundamentals of Leadership • Fundamentals of Team Effectiveness • Get That Job • Great Managers® Program • How Modern Government Works • Inclusive Leadership in Action • Increase Productivity and Work Effectiveness • Information Security Awareness (Online) • Introduction to Professional Networking (Online) • Introduction to Public Sector Performance Management • Introduction to NSW Public Sector Procurement (Online) • Leader as Coach • Leading and Managing Others Through Change • Leading Flexible Workplaces • Leading with Emotional Intelligence • Managing Regional and Dispersed Staff • Mastering Your Financial Environment
• Negotiate and Resolve Conflict with Confidence • Negotiation Essentials • Performance Fundamentals for New Supervisors • Policy Development Basics • Present with Confidence • Project Management Fundamentals • QLD PCP Level 1 Procurement Fundamentals (Online) • QLD PCP Level 2 Intermediate Procurement • QLD PCP Level 3 Diploma of Procurement and Contracting • QLD PCP Level 4 Advanced Diploma of Procurement and Contracting • Resolving Conflict with Confidence • Risk Management • Speech Writing Made Easy • Springboard into People Management • Strategic Analysis • Taking Minutes that Count • The Resilience Advantage™ • Thriving in a Changing Environment • Unconscious Bias • Understanding Team Behaviours Using DISC • Working Together Apart • Write in Plain English • Writing Briefs • Writing Comprehensive Reports • Writing Effective Policies and Procedures • Writing Fundamentals for the Public Sector • Writing Ministerial Correspondence
Display Resilience and Courage
Act with Integrity
Manage Self
Value Diversity
Personal Attributes
Level 1 FOUNDATIONAL – INTERMEDIATE
Thriving in a Changing Environment
Information Security Awareness
Introduction to Professional Networking
Increase Productivity and Work Effectiveness
Behaving Ethically in the Public Sector
Fundamentals of Leadership
Level 2 INTERMEDIATE – ADEPT
Drive Your Career Program
Building and Sustaining Resilience
Ethics in Practice
Get that Job!
The Resilience Advantage™
Leading with Emotional Intelligence
Inclusive Leadership in Action
Level 3 ADEPT – ADVANCED
Ethical Leadership
Unless specifically indicated, IPAA NSW learning is primarily face-to-face with blended components to complement the learner experience.
Self-paced, NEW New online subject area
Face to face
Virtual learning
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Communicate Effectively
Commit to Customer Service
Work Collaboratively
Customer Xperience Essentials
Fundamentals of Team Effectiveness
Influence and Negotiate
Relationships
Level 1 FOUNDATIONAL – INTERMEDIATE
Writing Fundamentals for the Public Sector
Taking Minutes that Count
Working Together Apart
Communicate with Confidence Level 2 INTERMEDIATE – ADEPT
Writing Comprehensive Reports
Customer Service Excellence
Understanding Team Behaviours Using DISC
Writing in Plain English
Complaints Handling
Negotiate and Resolve Conflict with Confidence
Writing Briefs
Customer Engagement Excellence Ethics in Practice
Deliver Results at Meetings
Level 3 ADEPT – ADVANCED
Speech Writing Made Easy
Customer Service Leader
Writing Ministerial Correspondence
Building a Credible Business Case
Unless specifically indicated, IPAA NSW learning is primarily face-to-face with blended components to complement the learner experience. 6
Self-paced, NEW New online subject area
Face to face
Virtual learning
Negotiation Essentials
Deliver Results
Plan and Prioritise
Think and Solve Problems
Demonstrate Accountability
Results
Level 1 FOUNDATIONAL – INTERMEDIATE
How Modern Government Works
Increase Productivity and Work Effectiveness
Policy Development Basics
Level 2 INTERMEDIATE – ADEPT
Business Acumen in the Public Sector
Deliver Results at Meetings
Present with Confidence
Writing Effective Policies and Procedures
Ethics in Practice
Risk Management
Finance For Non-Finance Professionals
Level 3 ADEPT – ADVANCED
Facilitation Skills
Diploma of Government
Advanced Policy Development
Analysing and Solving Problems
Ethical Leadership
Strategic Analysis
Unless specifically indicated, IPAA NSW learning is primarily face-to-face with blended components to complement the learner experience.
Self-paced, NEW New online subject area
Face to face
Virtual learning
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Procurement Business Enablers Level 1 FOUNDATIONAL – INTERMEDIATE
Introduction to NSW Public Sector Procurement
Project Management
Project Management Fundamentals
Effective Procurement Capabilities
Level 2 INTERMEDIATE – ADEPT
Finance
Finance Essentials for NSW Government
Business Acumen for the Public Sector
Contract Management Essentials
Applied Project Management
Finance for Non-Finance Professionals
Contract Negotiation Skills
Effective Program Evaluation
Allocating and Managing your Budget
Diploma of Procurement and Contracting
Diploma of Project Management
Analysing Financial Reports
Diploma of Procurement and Contracting
Diploma of Project Management • Infrastructure • ICT • Social • General
Building a Credible Business Case
Build a Practical Service Level Agreement
Level 3 ADEPT – ADVANCED
Level 4 ADVANCED – HIGHLY ADVANCED
Advanced Diploma of Procurement and Contracting
Advanced Diploma of Program Management
Unless specifically indicated, IPAA NSW learning is primarily face-to-face with blended components to complement the learner experience. 8
Self-paced, NEW New online subject area
Face to face
Virtual learning
Mastering your Financial Environment
Technology
Information Security Awareness
Manage and Develop People
Inspire Direction and Purpose
Optimise Business Outcomes
Manage Reform and Change
People Management
Level 1 FOUNDATIONAL – INTERMEDIATE Level 2 INTERMEDIATE – ADEPT
Introduction to Public Sector Performance Management
Fundamentals of Leadership
Thriving in a Changing Environment
Springboard into People Management Performance Fundamentals for New Supervisors
Leading with Emotional Intelligence
Risk Management
Leading and Managing others through Change
Managing Regional and Dispersed Staff Effective Performance Conversations Great Managers® Program Inclusive Leadership in Action Expanding your Leadership Capabilities
Level 3 ADEPT – ADVANCED Leader as Coach Ethical Leadership
Diploma of Leadership and Management Diploma of Leadership and Management
Unless specifically indicated, IPAA NSW learning is primarily face-to-face with blended components to complement the learner experience.
Self-paced, NEW New online subject area
Face to face
Virtual learning
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Occupation Specific
Level 1 FOUNDATIONAL – INTERMEDIATE
Level 2 INTERMEDIATE – ADEPT Diploma of Procurement and Contracting
Advanced Policy Development
PSP50616
BSB51415
Diploma of Procurement and Contracting
Level 3 ADEPT – ADVANCED
PSP50616
Diploma of Government PSP50116 Diploma of Leadership and Management BSB51915 Diploma of Leadership and Management BSB51915
Level 4 ADVANCED – HIGHLY ADVANCED
Advanced Diploma of Procurement and Contracting
BSB61215
Unless specifically indicated, IPAA NSW learning is primarily face-to-face with blended components to complement the learner experience.
Self-paced, NEW New online subject area
Diploma of Project Management • Infrastructure • ICT • Social • General BSB51415
Advanced Diploma of Program Management
PSP60616
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Diploma of Project Management
Face to face
Virtual learning
Curriculum by Capability Visit our website www.nsw.ipaa.org.au for further information